2017 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	36	3	0	0	97	0	26
2017	3 to 10 years in the federal public service	43	49	8	0	0	92	0	34
2017	11 to 20 years in the federal public service	48	50	2	0	0	98	0	43
2017	More than 20 years in the federal public service	43	44	0	5	9	86	14	21
2014	3 to 10 years in the federal public service	52	37	5	5	2	89	6	63
2014	11 to 20 years in the federal public service	52	33	4	7	4	85	11	44
2014	More than 20 years in the federal public service	45	40	0	16	0	84	16	33
2011	Less than 3 years in the federal public service	52	39	0	9	0	91	9	11
2011	3 to 10 years in the federal public service	24	57	6	5	8	82	12	64
2011	11 to 20 years in the federal public service	36	31	11	14	7	67	22	27
2011	More than 20 years in the federal public service	37	38	3	15	6	75	22	32
2008	Less than 3 years in the federal public service	50	41	9	0	0	91	0	22
2008	3 to 10 years in the federal public service	51	30	4	13	2	81	15	47
2008	11 to 20 years in the federal public service	38	43	10	5	5	81	10	21
2008	More than 20 years in the federal public service	52	38	0	7	3	90	10	29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	12	0	3	0	0	97	3	26
2017	3 to 10 years in the federal public service	68	29	3	0	0	0	97	0	34
2017	11 to 20 years in the federal public service	84	14	0	2	0	0	98	2	43
2017	More than 20 years in the federal public service	70	30	0	0	0	0	100	0	21
2014	3 to 10 years in the federal public service	92	5	0	2	0	2	98	2	63
2014	11 to 20 years in the federal public service	81	15	0	2	2	0	96	4	44
2014	More than 20 years in the federal public service	79	17	0	3	0	0	97	3	33
2011	Less than 3 years in the federal public service	91	0	0	9	0	0	91	9	11
2011	3 to 10 years in the federal public service	75	22	0	2	2	0	97	3	64
2011	11 to 20 years in the federal public service	81	19	0	0	0	0	100	0	27
2011	More than 20 years in the federal public service	77	19	3	0	0	0	97	0	31
2008	Less than 3 years in the federal public service	82	14	0	5	0	0	95	5	22
2008	3 to 10 years in the federal public service	89	11	0	0	0	0	100	0	47
2008	11 to 20 years in the federal public service	67	19	0	14	0	0	86	14	21
2008	More than 20 years in the federal public service	83	17	0	0	0	0	100	0	29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	15	0	6	0	0	94	6	26
2017	3 to 10 years in the federal public service	64	23	3	11	0	0	87	11	34
2017	11 to 20 years in the federal public service	79	17	0	4	0	0	96	4	43
2017	More than 20 years in the federal public service	80	20	0	0	0	0	100	0	21
2014	3 to 10 years in the federal public service	81	9	5	1	3	0	90	5	63
2014	11 to 20 years in the federal public service	72	17	2	5	5	0	89	9	44
2014	More than 20 years in the federal public service	82	15	3	0	0	0	97	0	33
2011	Less than 3 years in the federal public service	91	0	0	0	9	0	91	9	11
2011	3 to 10 years in the federal public service	69	25	0	0	5	2	95	5	64
2011	11 to 20 years in the federal public service	67	29	4	0	0	0	96	0	27
2011	More than 20 years in the federal public service	78	19	3	0	0	0	97	0	32
2008	Less than 3 years in the federal public service	68	14	14	5	0	0	82	5	22
2008	3 to 10 years in the federal public service	83	11	4	2	0	0	94	2	47
2008	11 to 20 years in the federal public service	67	14	5	14	0	0	81	14	21
2008	More than 20 years in the federal public service	83	10	0	3	0	3	96	4	29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	15	0	6	3	91	9	26
2017	3 to 10 years in the federal public service	52	39	6	0	3	92	3	34
2017	11 to 20 years in the federal public service	52	35	7	2	4	87	6	43
2017	More than 20 years in the federal public service	52	30	4	9	4	82	14	21
2014	3 to 10 years in the federal public service	46	27	15	8	5	73	13	63
2014	11 to 20 years in the federal public service	47	29	4	20	0	76	20	44
2014	More than 20 years in the federal public service	39	30	9	15	6	69	22	33
2011	Less than 3 years in the federal public service	44	48	9	0	0	91	0	11
2011	3 to 10 years in the federal public service	43	32	11	11	3	75	14	64
2011	11 to 20 years in the federal public service	36	42	11	8	4	78	11	27
2011	More than 20 years in the federal public service	41	49	3	6	0	90	6	31

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	39	3	20	0	0	77	20	26
2017	3 to 10 years in the federal public service	41	43	6	10	0	0	84	10	34
2017	11 to 20 years in the federal public service	37	42	16	4	0	0	79	4	43
2017	More than 20 years in the federal public service	38	39	14	5	4	0	77	9	21
2014	3 to 10 years in the federal public service	44	37	11	3	5	0	81	8	63
2014	11 to 20 years in the federal public service	45	39	9	4	2	0	84	7	44
2014	More than 20 years in the federal public service	54	31	9	6	0	0	84	6	33
2011	Less than 3 years in the federal public service	44	30	9	9	9	0	74	17	11
2011	3 to 10 years in the federal public service	33	45	8	9	3	2	80	12	64
2011	11 to 20 years in the federal public service	46	36	11	4	0	4	85	4	27
2011	More than 20 years in the federal public service	34	50	12	3	0	0	84	3	32
2008	Less than 3 years in the federal public service	45	23	23	5	5	0	68	9	22
2008	3 to 10 years in the federal public service	36	36	15	13	0	0	72	13	47
2008	11 to 20 years in the federal public service	10	29	19	29	14	0	38	43	21
2008	More than 20 years in the federal public service	45	38	3	10	3	0	83	14	29

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	51	9	6	0	0	85	6	26
2017	3 to 10 years in the federal public service	32	52	10	0	5	0	84	5	34
2017	11 to 20 years in the federal public service	51	36	4	4	4	0	87	9	43
2017	More than 20 years in the federal public service	41	21	33	5	0	0	62	5	21
2014	3 to 10 years in the federal public service	36	38	13	7	7	0	74	13	63
2014	11 to 20 years in the federal public service	49	31	15	2	2	0	80	4	44
2014	More than 20 years in the federal public service	39	39	12	6	3	0	78	9	33
2011	Less than 3 years in the federal public service	44	39	9	9	0	0	83	9	11
2011	3 to 10 years in the federal public service	46	29	13	8	5	0	75	12	64
2011	11 to 20 years in the federal public service	42	33	15	4	4	4	77	7	27
2011	More than 20 years in the federal public service	62	34	3	0	0	0	97	0	32
2008	Less than 3 years in the federal public service	36	50	5	9	0	0	86	9	22
2008	3 to 10 years in the federal public service	38	40	13	9	0	0	79	9	47
2008	11 to 20 years in the federal public service	33	38	14	10	5	0	71	14	21
2008	More than 20 years in the federal public service	62	21	7	7	3	0	83	10	29

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	57	0	6	0	0	94	6	26
2017	3 to 10 years in the federal public service	46	44	8	0	3	0	90	3	34
2017	11 to 20 years in the federal public service	51	40	2	4	2	0	92	6	43
2017	More than 20 years in the federal public service	40	34	16	9	0	0	75	9	21
2014	3 to 10 years in the federal public service	43	36	10	12	0	0	78	12	62
2014	11 to 20 years in the federal public service	56	34	9	2	0	0	89	2	44
2014	More than 20 years in the federal public service	55	33	6	6	0	0	88	6	33
2011	Less than 3 years in the federal public service	35	48	0	9	9	0	83	17	11
2011	3 to 10 years in the federal public service	49	29	6	11	5	0	78	15	64
2011	11 to 20 years in the federal public service	42	43	4	7	0	4	89	7	27
2011	More than 20 years in the federal public service	65	29	0	6	0	0	94	6	32
2008	Less than 3 years in the federal public service	55	27	14	0	5	0	82	5	22
2008	3 to 10 years in the federal public service	45	47	4	2	2	0	91	4	47
2008	11 to 20 years in the federal public service	33	33	14	14	5	0	67	19	21
2008	More than 20 years in the federal public service	62	24	7	3	3	0	86	7	29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	42	8	3	0	0	0	89	3	26
2017	3 to 10 years in the federal public service	43	52	5	0	0	0	0	95	0	34
2017	11 to 20 years in the federal public service	51	38	4	2	2	0	2	91	4	43
2017	More than 20 years in the federal public service	49	22	16	9	4	0	0	71	14	21
2014	3 to 10 years in the federal public service	38	41	9	10	2	0	0	79	11	63
2014	11 to 20 years in the federal public service	47	35	7	2	7	2	0	84	9	44
2014	More than 20 years in the federal public service	55	33	9	3	0	0	0	88	3	33

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	24	10	0	0	0	10	89	0	26
2017	3 to 10 years in the federal public service	57	40	3	0	0	0	0	97	0	34
2017	11 to 20 years in the federal public service	50	35	14	2	0	0	0	84	2	43
2017	More than 20 years in the federal public service	40	26	15	9	4	0	4	69	14	21
2014	3 to 10 years in the federal public service	54	35	3	3	3	0	2	90	6	63
2014	11 to 20 years in the federal public service	51	27	11	9	2	0	0	78	11	44
2014	More than 20 years in the federal public service	48	40	6	6	0	0	0	88	6	33
2011	Less than 3 years in the federal public service	44	48	0	0	0	9	0	100	0	11
2011	3 to 10 years in the federal public service	50	26	13	3	6	0	2	78	9	64
2011	11 to 20 years in the federal public service	45	36	15	0	0	0	4	85	0	27
2011	More than 20 years in the federal public service	41	46	9	3	0	0	0	87	3	32

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	23	14	3	3	7	19	73	8	26
2017	3 to 10 years in the federal public service	29	32	11	0	15	0	13	70	17	34
2017	11 to 20 years in the federal public service	41	26	6	6	12	2	6	73	20	43
2017	More than 20 years in the federal public service	21	33	16	0	9	0	21	68	12	21
2014	3 to 10 years in the federal public service	37	14	18	3	6	6	16	65	12	63
2014	11 to 20 years in the federal public service	28	18	4	13	7	2	28	65	29	44
2014	More than 20 years in the federal public service	45	21	12	3	3	6	9	78	7	33
2011	Less than 3 years in the federal public service	52	0	30	17	0	0	0	52	17	11
2011	3 to 10 years in the federal public service	42	29	8	3	3	5	9	84	7	64
2011	11 to 20 years in the federal public service	53	14	0	11	0	0	22	86	14	27
2011	More than 20 years in the federal public service	44	19	6	9	6	0	16	74	18	32
2008	Less than 3 years in the federal public service	50	18	5	0	0	9	18	94	0	22
2008	3 to 10 years in the federal public service	51	26	0	4	4	2	13	90	10	47
2008	11 to 20 years in the federal public service	29	19	10	14	5	5	19	63	25	21
2008	More than 20 years in the federal public service	52	7	10	14	3	7	7	68	20	29

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	51	6	3	0	0	91	3	26
2017	3 to 10 years in the federal public service	36	56	6	0	3	0	92	3	34
2017	11 to 20 years in the federal public service	35	51	6	9	0	0	85	9	43
2017	More than 20 years in the federal public service	32	44	25	0	0	0	75	0	21
2014	3 to 10 years in the federal public service	33	43	10	7	8	0	76	15	63
2014	11 to 20 years in the federal public service	24	59	11	6	0	0	83	6	44
2014	More than 20 years in the federal public service	34	32	28	3	3	0	66	6	33
2011	Less than 3 years in the federal public service	27	56	17	0	0	0	83	0	11
2011	3 to 10 years in the federal public service	33	39	17	6	5	0	72	11	64
2011	11 to 20 years in the federal public service	35	40	11	4	7	4	77	11	27
2011	More than 20 years in the federal public service	56	31	9	3	0	0	87	3	32
2008	Less than 3 years in the federal public service	41	41	5	14	0	0	82	14	22
2008	3 to 10 years in the federal public service	38	28	23	6	4	0	66	11	47
2008	11 to 20 years in the federal public service	14	48	19	10	10	0	62	19	21
2008	More than 20 years in the federal public service	55	24	7	14	0	0	79	14	29

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	37	6	6	0	0	88	6	26
2017	3 to 10 years in the federal public service	40	44	8	5	3	0	84	8	34
2017	11 to 20 years in the federal public service	27	31	18	19	5	0	58	23	43
2017	More than 20 years in the federal public service	44	18	15	9	13	0	62	22	21
2014	3 to 10 years in the federal public service	42	27	19	3	7	2	71	10	63
2014	11 to 20 years in the federal public service	34	40	11	11	4	0	74	15	44
2014	More than 20 years in the federal public service	34	30	24	12	0	0	64	12	33
2011	Less than 3 years in the federal public service	35	48	17	0	0	0	83	0	11
2011	3 to 10 years in the federal public service	35	37	12	9	6	0	72	15	64
2011	11 to 20 years in the federal public service	27	33	18	7	11	4	62	19	27
2011	More than 20 years in the federal public service	34	44	12	6	3	0	78	10	32

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	39	12	0	0	88	0	26
2017	3 to 10 years in the federal public service	24	62	6	8	0	86	8	34
2017	11 to 20 years in the federal public service	34	38	11	15	2	72	17	43
2017	More than 20 years in the federal public service	39	36	20	5	0	75	5	21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	6	6	0	0	87	6	26
2017	3 to 10 years in the federal public service	35	51	12	3	0	0	86	3	34
2017	11 to 20 years in the federal public service	45	39	11	4	0	0	85	4	43
2017	More than 20 years in the federal public service	48	36	11	4	0	0	84	4	21
2014	3 to 10 years in the federal public service	47	38	9	2	2	2	87	3	63
2014	11 to 20 years in the federal public service	47	44	7	2	0	0	91	2	44
2014	More than 20 years in the federal public service	57	28	12	3	0	0	84	3	32
2011	Less than 3 years in the federal public service	44	56	0	0	0	0	100	0	11
2011	3 to 10 years in the federal public service	40	43	8	5	3	2	84	8	64
2011	11 to 20 years in the federal public service	49	33	14	0	4	0	82	4	27
2011	More than 20 years in the federal public service	69	28	3	0	0	0	97	0	32
2008	Less than 3 years in the federal public service	50	32	5	9	5	0	82	14	22
2008	3 to 10 years in the federal public service	51	26	15	6	2	0	77	9	47
2008	11 to 20 years in the federal public service	33	43	10	10	5	0	76	14	21
2008	More than 20 years in the federal public service	59	28	7	7	0	0	86	7	29

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	40	7	3	3	87	6	26
2017	3 to 10 years in the federal public service	37	43	14	3	3	81	5	34
2017	11 to 20 years in the federal public service	24	44	19	11	2	68	13	43
2017	More than 20 years in the federal public service	31	36	0	16	17	66	34	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	47	15	0	0	85	0	26
2017	3 to 10 years in the federal public service	43	46	8	0	3	89	3	34
2017	11 to 20 years in the federal public service	54	35	11	0	0	89	0	43
2017	More than 20 years in the federal public service	49	36	15	0	0	85	0	21
2014	3 to 10 years in the federal public service	54	32	11	3	0	85	3	63
2014	11 to 20 years in the federal public service	54	36	9	2	0	89	2	44
2014	More than 20 years in the federal public service	42	51	6	0	0	94	0	33
2011	Less than 3 years in the federal public service	52	48	0	0	0	100	0	11
2011	3 to 10 years in the federal public service	53	28	14	3	2	81	5	64
2011	11 to 20 years in the federal public service	49	33	15	0	4	82	4	27
2011	More than 20 years in the federal public service	68	25	3	3	0	93	3	31

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	31	19	6	0	0	75	6	26
2017	3 to 10 years in the federal public service	35	51	11	3	0	0	86	3	34
2017	11 to 20 years in the federal public service	38	38	11	13	0	0	76	13	43
2017	More than 20 years in the federal public service	31	41	16	13	0	0	71	13	21
2014	3 to 10 years in the federal public service	31	45	8	8	6	2	77	15	63
2014	11 to 20 years in the federal public service	38	38	9	15	0	0	76	15	44
2014	More than 20 years in the federal public service	37	45	12	6	0	0	82	6	33
2011	Less than 3 years in the federal public service	35	56	9	0	0	0	91	0	11
2011	3 to 10 years in the federal public service	35	39	17	2	6	2	75	8	64
2011	11 to 20 years in the federal public service	34	47	15	0	4	0	82	4	27
2011	More than 20 years in the federal public service	64	13	16	3	3	0	77	7	31

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	57	0	3	0	0	97	3	26
2017	3 to 10 years in the federal public service	43	41	11	5	0	0	84	5	34
2017	11 to 20 years in the federal public service	28	41	20	7	4	0	69	11	43
2017	More than 20 years in the federal public service	40	31	16	4	9	0	71	13	21
2014	3 to 10 years in the federal public service	34	46	12	3	3	2	82	7	63
2014	11 to 20 years in the federal public service	47	29	7	18	0	0	75	18	44
2014	More than 20 years in the federal public service	39	39	15	6	0	0	78	6	33

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	47	3	3	0	0	0	94	3	26
2017	3 to 10 years in the federal public service	37	46	11	3	0	0	3	86	3	34
2017	11 to 20 years in the federal public service	24	54	15	7	0	0	0	78	7	43
2017	More than 20 years in the federal public service	39	32	20	5	4	0	0	71	9	21
2014	3 to 10 years in the federal public service	43	36	13	2	3	2	1	81	5	63
2014	11 to 20 years in the federal public service	49	26	11	11	2	0	0	76	13	44
2014	More than 20 years in the federal public service	40	39	15	6	0	0	0	78	6	33
2011	Less than 3 years in the federal public service	35	39	17	9	0	0	0	74	9	11
2011	3 to 10 years in the federal public service	41	37	14	3	5	0	0	78	8	64
2011	11 to 20 years in the federal public service	42	43	11	4	0	0	0	85	4	27
2011	More than 20 years in the federal public service	36	48	10	3	3	0	0	83	7	31

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	9	3	0	0	0	88	3	26
2017	3 to 10 years in the federal public service	40	52	0	3	5	0	0	92	8	33
2017	11 to 20 years in the federal public service	39	42	11	9	0	0	0	81	9	43
2017	More than 20 years in the federal public service	40	26	29	4	0	0	0	66	4	21
2014	3 to 10 years in the federal public service	39	38	10	10	3	0	0	77	13	63
2014	11 to 20 years in the federal public service	39	46	13	0	2	0	0	85	2	44
2014	More than 20 years in the federal public service	42	36	15	3	3	0	0	78	6	33
2011	Less than 3 years in the federal public service	35	48	17	0	0	0	0	83	0	11
2011	3 to 10 years in the federal public service	44	34	11	8	3	0	0	78	11	64
2011	11 to 20 years in the federal public service	38	36	15	0	7	0	4	77	7	27
2011	More than 20 years in the federal public service	63	31	6	0	0	0	0	94	0	32
2008	Less than 3 years in the federal public service	50	41	0	9	0	0	0	91	9	22
2008	3 to 10 years in the federal public service	43	45	9	0	2	2	0	89	2	47
2008	11 to 20 years in the federal public service	19	48	24	5	5	0	0	67	10	21
2008	More than 20 years in the federal public service	59	24	3	14	0	0	0	83	14	29

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	44	3	9	0	0	0	88	9	26
2017	3 to 10 years in the federal public service	21	36	33	3	3	0	3	60	5	34
2017	11 to 20 years in the federal public service	35	36	18	6	4	0	0	71	10	43
2017	More than 20 years in the federal public service	35	33	18	4	10	0	0	68	14	21
2014	3 to 10 years in the federal public service	43	41	9	6	0	0	0	84	6	63
2014	11 to 20 years in the federal public service	35	24	16	6	13	0	6	62	21	44
2014	More than 20 years in the federal public service	30	40	28	0	0	3	0	71	0	33
2011	Less than 3 years in the federal public service	57	26	9	9	0	0	0	83	9	11
2011	3 to 10 years in the federal public service	38	32	17	8	5	0	0	70	12	64
2011	11 to 20 years in the federal public service	45	22	11	19	4	0	0	67	22	27
2011	More than 20 years in the federal public service	25	22	19	22	12	0	0	47	34	32
2008	Less than 3 years in the federal public service	38	38	19	5	0	0	0	76	5	21
2008	3 to 10 years in the federal public service	19	34	26	13	9	0	0	53	21	47
2008	11 to 20 years in the federal public service	19	33	10	29	10	0	0	52	38	21
2008	More than 20 years in the federal public service	10	21	28	21	17	0	3	32	39	29

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	16	31	40	6	0	7	49	17	26
2017	3 to 10 years in the federal public service	3	27	24	31	13	0	3	46	30	34
2017	11 to 20 years in the federal public service	4	13	38	36	7	0	2	44	18	43
2017	More than 20 years in the federal public service	0	26	39	30	4	0	0	35	26	21
2014	3 to 10 years in the federal public service	3	11	39	27	14	3	2	44	15	63
2014	11 to 20 years in the federal public service	4	18	28	37	13	0	0	50	22	44
2014	More than 20 years in the federal public service	3	24	45	15	6	3	3	23	29	33
2011	Less than 3 years in the federal public service	0	43	9	30	17	0	0	48	43	11
2011	3 to 10 years in the federal public service	5	23	31	27	10	2	3	39	29	64
2011	11 to 20 years in the federal public service	4	23	51	12	4	0	7	17	29	26
2011	More than 20 years in the federal public service	0	38	42	16	3	0	0	20	38	31
2008	Less than 3 years in the federal public service	5	18	55	14	5	0	5	19	24	22
2008	3 to 10 years in the federal public service	9	32	32	23	2	0	2	26	41	47
2008	11 to 20 years in the federal public service	29	38	33	0	0	0	0	0	67	21
2008	More than 20 years in the federal public service	3	41	28	24	3	0	0	28	45	29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	19	40	15	26	0	0	41	19	26
2017	3 to 10 years in the federal public service	13	13	29	20	16	3	6	39	29	34
2017	11 to 20 years in the federal public service	10	24	31	21	11	2	2	33	35	43
2017	More than 20 years in the federal public service	9	18	34	31	8	0	0	40	27	21
2014	3 to 10 years in the federal public service	3	6	20	32	28	5	5	67	10	63
2014	11 to 20 years in the federal public service	0	15	24	39	19	2	0	59	16	44
2014	More than 20 years in the federal public service	6	12	33	27	12	3	6	43	20	33
2011	Less than 3 years in the federal public service	0	17	26	22	27	9	0	53	19	11
2011	3 to 10 years in the federal public service	6	17	31	19	19	5	3	42	25	64
2011	11 to 20 years in the federal public service	4	22	40	13	14	4	4	30	27	27
2011	More than 20 years in the federal public service	9	25	49	3	14	0	0	17	35	31
2008	Less than 3 years in the federal public service	5	18	9	32	18	18	0	61	28	22
2008	3 to 10 years in the federal public service	21	19	34	15	6	2	2	22	42	47
2008	11 to 20 years in the federal public service	43	24	10	24	0	0	0	24	67	21
2008	More than 20 years in the federal public service	21	34	24	10	7	3	0	18	57	29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	40	24	13	6	0	0	19	56	26
2017	3 to 10 years in the federal public service	16	16	25	29	8	3	3	39	34	34
2017	11 to 20 years in the federal public service	17	9	33	21	18	0	2	40	26	42
2017	More than 20 years in the federal public service	4	22	38	24	12	0	0	36	26	21
2014	3 to 10 years in the federal public service	7	22	29	25	11	3	3	39	31	63
2014	11 to 20 years in the federal public service	16	20	19	30	15	0	0	45	36	44
2014	More than 20 years in the federal public service	16	31	21	15	15	3	0	31	48	33
2011	Less than 3 years in the federal public service	0	17	30	9	44	0	0	52	17	11
2011	3 to 10 years in the federal public service	3	28	20	23	23	0	3	47	32	64
2011	11 to 20 years in the federal public service	8	22	31	22	11	0	7	35	31	27
2011	More than 20 years in the federal public service	4	6	53	20	18	0	0	37	10	30
2008	Less than 3 years in the federal public service	18	18	27	23	9	0	5	33	38	22
2008	3 to 10 years in the federal public service	15	34	23	19	6	0	2	26	50	47
2008	11 to 20 years in the federal public service	24	29	33	5	10	0	0	14	52	21
2008	More than 20 years in the federal public service	17	28	24	14	7	3	7	23	50	29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	12	32	25	24	0	7	52	13	26
2017	3 to 10 years in the federal public service	3	10	33	35	13	0	5	51	14	34
2017	11 to 20 years in the federal public service	7	13	31	33	14	0	2	47	20	43
2017	More than 20 years in the federal public service	0	18	39	31	12	0	0	43	18	21
2014	3 to 10 years in the federal public service	2	6	38	35	18	0	2	53	8	63
2014	11 to 20 years in the federal public service	5	13	36	34	11	0	0	46	18	43
2014	More than 20 years in the federal public service	6	30	33	21	6	3	0	28	38	33
2011	Less than 3 years in the federal public service	0	17	17	22	44	0	0	66	17	11
2011	3 to 10 years in the federal public service	0	18	33	31	14	0	3	47	19	64
2011	11 to 20 years in the federal public service	4	15	51	20	4	0	7	25	20	27
2011	More than 20 years in the federal public service	0	16	48	25	10	0	0	36	16	31
2008	Less than 3 years in the federal public service	9	9	45	18	18	0	0	36	18	22
2008	3 to 10 years in the federal public service	11	15	36	32	4	0	2	37	26	47
2008	11 to 20 years in the federal public service	14	33	38	14	0	0	0	14	48	21
2008	More than 20 years in the federal public service	7	17	59	14	0	3	0	14	25	29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	12	19	36	17	0	7	56	23	26
2017	3 to 10 years in the federal public service	19	10	33	10	16	6	5	30	33	34
2017	11 to 20 years in the federal public service	18	19	18	24	19	0	2	44	38	43
2017	More than 20 years in the federal public service	4	23	38	9	12	0	13	24	32	21
2014	3 to 10 years in the federal public service	3	18	28	25	17	3	5	46	23	63
2014	11 to 20 years in the federal public service	7	26	32	15	15	0	5	32	34	44
2014	More than 20 years in the federal public service	6	22	40	21	6	3	3	28	30	33
2011	Less than 3 years in the federal public service	0	17	26	22	35	0	0	57	17	11
2011	3 to 10 years in the federal public service	8	34	25	16	13	2	3	30	44	64
2011	11 to 20 years in the federal public service	11	22	35	14	11	0	7	27	36	27
2011	More than 20 years in the federal public service	13	43	38	3	3	0	0	7	55	31
2008	Less than 3 years in the federal public service	0	18	32	23	14	5	9	42	21	22
2008	3 to 10 years in the federal public service	13	21	34	17	11	0	4	29	36	47
2008	11 to 20 years in the federal public service	24	38	19	19	0	0	0	19	62	21
2008	More than 20 years in the federal public service	10	41	34	10	0	0	3	11	54	29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	29	39	6	6	0	7	13	45	26
2017	3 to 10 years in the federal public service	16	25	30	5	16	3	5	23	44	34
2017	11 to 20 years in the federal public service	7	33	27	12	17	0	4	31	41	43
2017	More than 20 years in the federal public service	22	37	25	0	8	4	4	8	64	21
2014	3 to 10 years in the federal public service	7	11	21	27	19	8	6	54	21	62
2014	11 to 20 years in the federal public service	2	20	52	9	15	0	2	25	22	44
2014	More than 20 years in the federal public service	12	25	33	18	6	3	3	26	39	33
2011	Less than 3 years in the federal public service	17	9	26	13	27	9	0	44	28	11
2011	3 to 10 years in the federal public service	17	16	25	26	15	0	2	42	33	64
2011	11 to 20 years in the federal public service	13	29	37	14	4	0	4	19	43	27
2011	More than 20 years in the federal public service	25	45	16	10	3	0	0	13	70	31
2008	Less than 3 years in the federal public service	0	36	36	18	5	5	0	24	38	22
2008	3 to 10 years in the federal public service	20	37	28	9	2	2	2	11	59	46
2008	11 to 20 years in the federal public service	57	24	10	5	0	5	0	5	85	21
2008	More than 20 years in the federal public service	38	31	21	7	3	0	0	10	69	29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	13	34	19	11	0	7	32	31	26
2017	3 to 10 years in the federal public service	13	14	41	11	16	0	5	28	28	34
2017	11 to 20 years in the federal public service	17	14	38	20	9	0	2	30	31	43
2017	More than 20 years in the federal public service	4	18	52	19	8	0	0	26	22	21
2014	3 to 10 years in the federal public service	7	16	32	21	16	5	3	40	25	62
2014	11 to 20 years in the federal public service	7	20	33	28	12	0	0	41	26	44
2014	More than 20 years in the federal public service	9	31	36	9	9	6	0	19	43	33

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	15	0	0	0	0	100	0	26
2017	3 to 10 years in the federal public service	81	13	3	3	0	0	95	3	34
2017	11 to 20 years in the federal public service	96	4	0	0	0	0	100	0	43
2017	More than 20 years in the federal public service	79	21	0	0	0	0	100	0	21
2014	3 to 10 years in the federal public service	85	8	1	2	3	0	94	5	63
2014	11 to 20 years in the federal public service	82	11	0	5	0	2	95	5	44
2014	More than 20 years in the federal public service	82	18	0	0	0	0	100	0	33
2011	Less than 3 years in the federal public service	83	9	0	9	0	0	91	9	11
2011	3 to 10 years in the federal public service	84	6	5	3	2	0	91	5	64
2011	11 to 20 years in the federal public service	96	0	4	0	0	0	96	0	27
2011	More than 20 years in the federal public service	83	17	0	0	0	0	100	0	31
2008	Less than 3 years in the federal public service	82	5	0	9	0	5	90	10	22
2008	3 to 10 years in the federal public service	87	13	0	0	0	0	100	0	47
2008	11 to 20 years in the federal public service	76	19	5	0	0	0	95	0	21
2008	More than 20 years in the federal public service	97	3	0	0	0	0	100	0	29

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	35	12	0	0	3	6	86	0	26
2017	3 to 10 years in the federal public service	30	42	8	5	5	3	7	80	12	34
2017	11 to 20 years in the federal public service	27	36	19	2	11	2	2	66	14	43
2017	More than 20 years in the federal public service	16	36	20	19	4	0	4	54	24	21
2014	3 to 10 years in the federal public service	36	27	15	10	3	5	4	70	14	63
2014	11 to 20 years in the federal public service	23	35	11	18	4	4	4	63	25	44
2014	More than 20 years in the federal public service	39	18	15	9	9	6	3	63	20	33

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	18	9	3	0	87	3	26
2017	3 to 10 years in the federal public service	51	37	12	0	0	88	0	34
2017	11 to 20 years in the federal public service	50	30	4	9	6	80	15	43
2017	More than 20 years in the federal public service	38	28	20	9	4	66	14	21
2014	3 to 10 years in the federal public service	50	29	13	3	5	79	8	63
2014	11 to 20 years in the federal public service	45	17	17	20	0	62	20	44
2014	More than 20 years in the federal public service	54	27	9	6	3	81	9	33

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	28	0	3	0	0	0	97	3	26
2017	3 to 10 years in the federal public service	46	36	12	5	0	0	0	82	5	34
2017	11 to 20 years in the federal public service	34	38	15	9	2	0	2	73	11	43
2017	More than 20 years in the federal public service	26	45	21	9	0	0	0	71	9	21
2014	3 to 10 years in the federal public service	39	40	10	3	3	3	1	83	7	63
2014	11 to 20 years in the federal public service	38	46	7	9	0	0	0	84	9	44
2014	More than 20 years in the federal public service	24	39	16	19	3	0	0	63	22	33
2011	Less than 3 years in the federal public service	66	9	9	9	0	9	0	81	9	11
2011	3 to 10 years in the federal public service	40	36	6	11	8	0	0	75	18	64
2011	11 to 20 years in the federal public service	25	45	11	18	0	0	0	71	18	27
2011	More than 20 years in the federal public service	44	31	12	10	0	0	3	77	10	32
2008	Less than 3 years in the federal public service	59	23	0	5	5	9	0	90	10	22
2008	3 to 10 years in the federal public service	30	51	6	11	2	0	0	81	13	47
2008	11 to 20 years in the federal public service	5	33	33	19	10	0	0	38	29	21
2008	More than 20 years in the federal public service	28	41	21	7	0	3	0	71	7	29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	12	6	6	0	13	0	86	7	26
2017	3 to 10 years in the federal public service	30	33	20	11	3	3	0	65	14	34
2017	11 to 20 years in the federal public service	33	26	15	4	4	14	2	72	10	43
2017	More than 20 years in the federal public service	21	36	16	4	0	23	0	74	5	21
2014	3 to 10 years in the federal public service	39	27	15	8	2	8	1	73	11	63
2014	11 to 20 years in the federal public service	38	24	22	7	4	2	2	65	12	44
2014	More than 20 years in the federal public service	27	24	24	18	0	6	0	55	19	33
2011	Less than 3 years in the federal public service	44	9	9	17	0	22	0	67	22	11
2011	3 to 10 years in the federal public service	43	26	8	9	9	5	0	72	19	64
2011	11 to 20 years in the federal public service	40	29	22	4	0	5	0	73	4	27
2011	More than 20 years in the federal public service	37	41	9	3	9	0	0	78	12	32
2008	Less than 3 years in the federal public service	45	5	9	9	5	18	9	69	19	22
2008	3 to 10 years in the federal public service	34	43	9	6	9	0	0	77	15	47
2008	11 to 20 years in the federal public service	19	14	19	29	14	5	0	35	45	21
2008	More than 20 years in the federal public service	31	34	7	17	3	3	3	70	22	29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	25	20	13	0	13	12	56	17	26
2017	3 to 10 years in the federal public service	13	39	26	5	5	9	3	59	12	34
2017	11 to 20 years in the federal public service	22	33	6	20	4	14	0	64	29	43
2017	More than 20 years in the federal public service	0	39	16	9	9	22	5	53	25	21
2014	3 to 10 years in the federal public service	19	21	21	13	6	16	5	49	25	63
2014	11 to 20 years in the federal public service	25	17	15	24	4	7	7	49	33	44
2014	More than 20 years in the federal public service	12	12	25	21	6	18	6	31	36	33

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	34	3	0	0	97	0	26
2017	3 to 10 years in the federal public service	43	36	16	5	0	79	5	34
2017	11 to 20 years in the federal public service	48	39	9	2	2	87	5	43
2017	More than 20 years in the federal public service	39	32	24	0	4	71	4	21
2014	3 to 10 years in the federal public service	46	40	7	5	3	85	8	63
2014	11 to 20 years in the federal public service	41	41	9	5	4	82	9	44
2014	More than 20 years in the federal public service	36	51	6	3	3	88	6	33

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	43	3	9	0	0	0	88	9	26
2017	3 to 10 years in the federal public service	45	44	8	3	0	0	0	89	3	34
2017	11 to 20 years in the federal public service	41	31	10	13	2	2	0	74	15	43
2017	More than 20 years in the federal public service	35	31	15	9	9	0	0	67	18	21
2014	3 to 10 years in the federal public service	54	27	5	6	5	2	1	84	11	63
2014	11 to 20 years in the federal public service	49	27	6	13	4	0	0	76	18	44
2014	More than 20 years in the federal public service	39	43	12	3	3	0	0	82	6	33
2011	Less than 3 years in the federal public service	57	17	26	0	0	0	0	74	0	11
2011	3 to 10 years in the federal public service	47	23	20	9	0	0	0	71	9	64
2011	11 to 20 years in the federal public service	45	29	11	15	0	0	0	74	15	27
2011	More than 20 years in the federal public service	43	44	6	6	0	0	0	87	6	32
2008	Less than 3 years in the federal public service	55	27	14	0	5	0	0	82	5	22
2008	3 to 10 years in the federal public service	34	36	9	15	2	4	0	73	18	47
2008	11 to 20 years in the federal public service	14	33	5	24	24	0	0	48	48	21
2008	More than 20 years in the federal public service	17	31	17	28	3	0	3	50	32	29

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	42	0	3	0	0	0	97	3	26
2017	3 to 10 years in the federal public service	37	49	8	5	0	0	0	87	5	34
2017	11 to 20 years in the federal public service	47	23	15	9	4	2	0	72	13	43
2017	More than 20 years in the federal public service	39	37	11	9	4	0	0	76	13	21
2014	3 to 10 years in the federal public service	46	30	8	6	2	7	1	83	9	63
2014	11 to 20 years in the federal public service	43	33	11	6	2	5	0	79	9	44
2014	More than 20 years in the federal public service	42	31	15	6	3	3	0	75	10	33
2011	Less than 3 years in the federal public service	57	17	17	9	0	0	0	74	9	11
2011	3 to 10 years in the federal public service	56	24	11	5	3	2	0	81	8	63
2011	11 to 20 years in the federal public service	49	29	18	4	0	0	0	78	4	27
2011	More than 20 years in the federal public service	53	22	12	10	0	3	0	77	10	32
2008	Less than 3 years in the federal public service	77	5	9	9	0	0	0	82	9	22
2008	3 to 10 years in the federal public service	38	34	13	11	0	4	0	76	11	47
2008	11 to 20 years in the federal public service	19	24	10	14	33	0	0	43	48	21
2008	More than 20 years in the federal public service	21	45	10	14	3	7	0	70	19	29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	34	6	0	0	0	0	94	0	26
2017	3 to 10 years in the federal public service	43	43	8	5	0	0	0	86	5	34
2017	11 to 20 years in the federal public service	47	24	15	8	4	0	0	72	13	43
2017	More than 20 years in the federal public service	43	33	16	0	9	0	0	76	9	21
2014	3 to 10 years in the federal public service	46	35	6	5	5	2	1	84	10	63
2014	11 to 20 years in the federal public service	51	22	4	13	4	5	0	77	18	44
2014	More than 20 years in the federal public service	39	40	9	9	3	0	0	79	12	33
2011	Less than 3 years in the federal public service	40	43	0	17	0	0	0	83	17	11
2011	3 to 10 years in the federal public service	49	30	12	8	2	0	0	78	9	64
2011	11 to 20 years in the federal public service	38	48	7	7	0	0	0	86	7	27
2011	More than 20 years in the federal public service	47	38	9	6	0	0	0	85	6	32
2008	Less than 3 years in the federal public service	68	14	5	14	0	0	0	82	14	22
2008	3 to 10 years in the federal public service	40	38	4	15	0	2	0	80	15	47
2008	11 to 20 years in the federal public service	19	19	19	19	24	0	0	38	43	21
2008	More than 20 years in the federal public service	24	38	21	10	7	0	0	62	17	29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	97	3	0	0	0	0	0	100	0	26
2017	3 to 10 years in the federal public service	68	29	3	0	0	0	0	97	0	34
2017	11 to 20 years in the federal public service	96	2	0	0	2	0	0	98	2	43
2017	More than 20 years in the federal public service	85	0	15	0	0	0	0	85	0	21
2014	3 to 10 years in the federal public service	86	8	1	0	2	2	1	97	2	63
2014	11 to 20 years in the federal public service	87	4	4	2	0	0	2	93	2	44
2014	More than 20 years in the federal public service	85	15	0	0	0	0	0	100	0	33
2011	Less than 3 years in the federal public service	83	17	0	0	0	0	0	100	0	11
2011	3 to 10 years in the federal public service	83	11	2	5	0	0	0	94	5	64
2011	11 to 20 years in the federal public service	96	4	0	0	0	0	0	100	0	27
2011	More than 20 years in the federal public service	94	3	0	3	0	0	0	97	3	32
2008	Less than 3 years in the federal public service	91	0	5	5	0	0	0	91	5	22
2008	3 to 10 years in the federal public service	91	4	2	2	0	0	0	96	2	47
2008	11 to 20 years in the federal public service	90	10	0	0	0	0	0	100	0	21
2008	More than 20 years in the federal public service	93	7	0	0	0	0	0	100	0	29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	15	0	0	0	0	10	100	0	26
2017	3 to 10 years in the federal public service	60	32	3	5	0	0	0	92	5	34
2017	11 to 20 years in the federal public service	59	22	11	4	0	0	4	85	4	43
2017	More than 20 years in the federal public service	57	28	15	0	0	0	0	85	0	21
2014	3 to 10 years in the federal public service	63	21	3	1	7	2	3	88	8	63
2014	11 to 20 years in the federal public service	56	20	9	9	2	4	0	79	12	44
2014	More than 20 years in the federal public service	60	24	12	0	0	0	3	87	0	33
2011	Less than 3 years in the federal public service	61	39	0	0	0	0	0	100	0	11
2011	3 to 10 years in the federal public service	58	22	6	6	3	0	5	84	10	64
2011	11 to 20 years in the federal public service	52	26	4	7	4	4	4	84	12	27
2011	More than 20 years in the federal public service	58	28	3	3	0	0	7	93	4	31

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	18	0	0	0	100	0	26
2017	3 to 10 years in the federal public service	60	32	6	0	3	92	3	34
2017	11 to 20 years in the federal public service	56	25	13	4	2	81	6	43
2017	More than 20 years in the federal public service	26	46	11	4	13	72	17	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	15	3	0	0	0	97	0	26
2017	3 to 10 years in the federal public service	52	38	6	0	5	0	89	5	34
2017	11 to 20 years in the federal public service	49	25	15	6	2	2	76	8	43
2017	More than 20 years in the federal public service	30	37	16	9	9	0	67	18	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	16	0	3	0	0	0	97	3	26
2017	3 to 10 years in the federal public service	57	35	6	3	0	0	0	92	3	34
2017	11 to 20 years in the federal public service	45	25	18	11	2	0	0	70	13	43
2017	More than 20 years in the federal public service	34	32	15	0	18	0	0	67	18	21
2014	3 to 10 years in the federal public service	52	27	8	6	3	2	1	82	10	63
2014	11 to 20 years in the federal public service	49	25	7	11	7	2	0	75	18	44
2014	More than 20 years in the federal public service	45	27	19	6	3	0	0	72	9	33

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	11 to 20 years in the federal public service	26	38	17	5	0	0	13	74	6	17
2014	3 to 10 years in the federal public service	30	41	0	20	0	0	9	78	22	10
2014	11 to 20 years in the federal public service	38	44	0	9	4	0	5	87	13	21
2014	More than 20 years in the federal public service	55	15	8	7	0	7	8	83	8	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	27	3	6	0	0	0	91	6	26
2017	3 to 10 years in the federal public service	33	34	25	8	0	0	0	67	8	34
2017	11 to 20 years in the federal public service	26	37	18	6	2	10	0	71	9	43
2017	More than 20 years in the federal public service	22	35	20	14	4	4	0	60	19	21
2014	3 to 10 years in the federal public service	38	37	16	5	3	1	0	75	8	63
2014	11 to 20 years in the federal public service	32	35	13	17	2	0	0	67	19	44
2014	More than 20 years in the federal public service	18	46	12	3	9	12	0	72	14	33
2011	Less than 3 years in the federal public service	34	35	17	0	0	13	0	80	0	11
2011	3 to 10 years in the federal public service	23	41	16	9	8	2	2	66	18	64
2011	11 to 20 years in the federal public service	32	53	4	7	0	4	0	89	7	27
2011	More than 20 years in the federal public service	16	47	28	3	6	0	0	63	9	32

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	35	6	6	0	0	0	88	6	26
2017	3 to 10 years in the federal public service	25	36	32	8	0	0	0	60	8	34
2017	11 to 20 years in the federal public service	22	22	36	12	2	5	0	47	15	43
2017	More than 20 years in the federal public service	26	23	34	9	9	0	0	48	18	21
2014	3 to 10 years in the federal public service	42	38	9	6	3	0	0	81	10	63
2014	11 to 20 years in the federal public service	28	44	11	11	6	0	0	72	17	44
2014	More than 20 years in the federal public service	15	46	24	6	9	0	0	61	15	33
2011	Less than 3 years in the federal public service	52	17	17	0	0	13	0	80	0	11
2011	3 to 10 years in the federal public service	29	33	16	15	8	0	0	61	23	64
2011	11 to 20 years in the federal public service	38	37	14	11	0	0	0	74	11	27
2011	More than 20 years in the federal public service	16	53	19	6	6	0	0	69	12	32
2008	Less than 3 years in the federal public service	36	41	18	5	0	0	0	77	5	22
2008	3 to 10 years in the federal public service	28	36	13	17	0	2	4	68	18	47
2008	11 to 20 years in the federal public service	10	33	19	0	38	0	0	43	38	21
2008	More than 20 years in the federal public service	24	28	17	17	7	3	3	56	26	29

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	24	6	23	3	0	0	68	26	26
2017	3 to 10 years in the federal public service	14	38	32	16	0	0	0	52	16	34
2017	11 to 20 years in the federal public service	22	24	27	13	4	10	0	51	19	43
2017	More than 20 years in the federal public service	13	31	34	9	9	4	0	46	19	21
2014	3 to 10 years in the federal public service	28	36	22	10	2	3	0	66	12	63
2014	11 to 20 years in the federal public service	26	37	18	17	2	0	0	63	20	44
2014	More than 20 years in the federal public service	9	36	33	9	6	6	0	48	16	33
2011	Less than 3 years in the federal public service	26	35	30	9	0	0	0	61	9	11
2011	3 to 10 years in the federal public service	18	42	20	11	9	0	0	60	20	64
2011	11 to 20 years in the federal public service	15	47	22	12	0	0	4	65	12	26
2011	More than 20 years in the federal public service	9	38	37	13	3	0	0	47	16	32
2008	Less than 3 years in the federal public service	18	45	18	9	0	9	0	70	10	22
2008	3 to 10 years in the federal public service	9	33	20	20	9	7	4	46	32	46
2008	11 to 20 years in the federal public service	10	24	19	19	29	0	0	33	48	21
2008	More than 20 years in the federal public service	10	34	21	21	7	3	3	48	30	29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	30	16	10	0	0	0	74	10	26
2017	3 to 10 years in the federal public service	22	33	32	8	5	0	0	55	13	34
2017	11 to 20 years in the federal public service	24	30	23	13	2	7	0	59	16	43
2017	More than 20 years in the federal public service	12	45	25	9	4	4	0	60	14	21
2014	3 to 10 years in the federal public service	31	46	11	5	5	2	0	79	10	63
2014	11 to 20 years in the federal public service	36	36	11	11	2	4	0	75	13	44
2014	More than 20 years in the federal public service	27	42	15	3	6	6	0	74	10	33
2011	Less than 3 years in the federal public service	34	48	9	0	0	9	0	91	0	11
2011	3 to 10 years in the federal public service	30	29	15	12	8	5	0	63	21	64
2011	11 to 20 years in the federal public service	34	42	11	9	0	4	0	79	10	26
2011	More than 20 years in the federal public service	19	43	25	6	6	0	0	62	12	32
2008	Less than 3 years in the federal public service	27	45	5	5	0	18	0	89	6	22
2008	3 to 10 years in the federal public service	30	36	19	11	0	2	2	69	11	47
2008	11 to 20 years in the federal public service	29	24	10	10	19	10	0	58	32	21
2008	More than 20 years in the federal public service	34	24	21	0	10	7	3	65	12	29

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	30	15	9	3	0	72	12	26
2017	3 to 10 years in the federal public service	30	28	29	8	5	0	58	13	34
2017	11 to 20 years in the federal public service	21	42	16	13	0	7	69	14	43
2017	More than 20 years in the federal public service	13	53	16	4	13	0	66	17	21
2014	3 to 10 years in the federal public service	27	45	17	8	2	1	72	10	63
2014	11 to 20 years in the federal public service	36	33	15	13	2	0	69	15	44
2014	More than 20 years in the federal public service	21	37	21	12	6	3	60	19	33
2011	Less than 3 years in the federal public service	44	17	22	17	0	0	61	17	11
2011	3 to 10 years in the federal public service	18	44	19	12	6	2	63	19	64
2011	11 to 20 years in the federal public service	15	42	17	15	4	7	61	20	26
2011	More than 20 years in the federal public service	6	60	22	9	3	0	66	12	32
2008	Less than 3 years in the federal public service	32	27	9	27	0	5	62	29	22
2008	3 to 10 years in the federal public service	11	49	19	15	6	0	60	21	47
2008	11 to 20 years in the federal public service	5	29	29	14	24	0	33	38	21
2008	More than 20 years in the federal public service	17	52	10	17	3	0	69	21	29

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	24	12	9	0	0	0	78	9	26
2017	3 to 10 years in the federal public service	25	46	23	3	3	0	0	71	5	33
2017	11 to 20 years in the federal public service	34	44	11	9	0	2	0	80	9	43
2017	More than 20 years in the federal public service	29	43	19	9	0	0	0	73	9	21
2014	3 to 10 years in the federal public service	48	37	6	3	2	3	0	88	5	63
2014	11 to 20 years in the federal public service	43	46	9	2	0	0	0	89	2	44
2014	More than 20 years in the federal public service	39	37	12	9	0	3	0	78	10	33
2011	Less than 3 years in the federal public service	61	17	22	0	0	0	0	78	0	11
2011	3 to 10 years in the federal public service	35	44	9	8	2	2	2	81	9	64
2011	11 to 20 years in the federal public service	29	57	4	7	4	0	0	86	11	27
2011	More than 20 years in the federal public service	31	50	15	3	0	0	0	81	3	32

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	34	9	0	0	0	0	91	0	26
2017	3 to 10 years in the federal public service	30	60	8	0	0	3	0	92	0	33
2017	11 to 20 years in the federal public service	36	54	9	0	0	2	0	91	0	43
2017	More than 20 years in the federal public service	29	55	15	0	0	0	0	85	0	21
2014	3 to 10 years in the federal public service	47	45	7	0	2	0	0	92	2	63
2014	11 to 20 years in the federal public service	48	35	7	4	0	7	0	88	5	44
2014	More than 20 years in the federal public service	30	48	12	6	0	3	0	81	6	33
2011	Less than 3 years in the federal public service	52	39	0	0	0	9	0	100	0	11
2011	3 to 10 years in the federal public service	40	37	9	8	2	3	2	81	10	64
2011	11 to 20 years in the federal public service	42	40	11	4	0	4	0	85	4	27
2011	More than 20 years in the federal public service	41	41	12	3	3	0	0	81	6	32

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	47	3	3	0	0	3	93	3	26
2017	3 to 10 years in the federal public service	39	33	24	5	0	0	0	71	5	33
2017	11 to 20 years in the federal public service	40	31	14	10	2	2	0	73	13	43
2017	More than 20 years in the federal public service	21	47	17	5	5	5	0	72	10	20
2014	3 to 10 years in the federal public service	35	34	16	6	6	3	0	71	13	63
2014	11 to 20 years in the federal public service	32	44	11	9	4	0	0	76	13	44
2014	More than 20 years in the federal public service	51	33	12	0	3	0	0	85	3	33
2011	Less than 3 years in the federal public service	35	26	9	0	9	22	0	78	11	11
2011	3 to 10 years in the federal public service	36	33	14	8	5	3	2	72	13	64
2011	11 to 20 years in the federal public service	45	29	14	7	0	4	0	78	7	27
2011	More than 20 years in the federal public service	28	56	9	3	0	3	0	87	3	32
2008	Less than 3 years in the federal public service	32	45	0	18	5	0	0	77	23	22
2008	3 to 10 years in the federal public service	32	30	9	19	4	6	0	66	25	47
2008	11 to 20 years in the federal public service	19	29	14	24	14	0	0	48	38	21
2008	More than 20 years in the federal public service	48	17	7	7	7	14	0	76	16	29

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	40	20	0	0	0	3	80	0	26
2017	3 to 10 years in the federal public service	35	46	11	5	0	3	0	83	6	33
2017	11 to 20 years in the federal public service	31	31	24	6	0	7	0	67	7	42
2017	More than 20 years in the federal public service	34	34	9	19	4	0	0	68	23	21
2014	3 to 10 years in the federal public service	40	34	18	3	0	3	1	77	3	63
2014	11 to 20 years in the federal public service	34	44	13	6	2	0	0	78	9	44
2014	More than 20 years in the federal public service	43	33	12	6	3	3	0	78	10	33
2011	Less than 3 years in the federal public service	26	17	27	9	9	13	0	50	20	11
2011	3 to 10 years in the federal public service	27	34	17	11	3	6	2	66	15	64
2011	11 to 20 years in the federal public service	25	33	14	7	13	7	0	63	21	27
2011	More than 20 years in the federal public service	37	41	13	0	6	3	0	80	7	32

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	32	16	12	0	7	10	66	15	26
2017	3 to 10 years in the federal public service	22	23	22	19	5	3	5	49	27	33
2017	11 to 20 years in the federal public service	14	20	16	13	9	21	8	47	30	43
2017	More than 20 years in the federal public service	12	26	14	9	13	18	9	52	29	21
2014	3 to 10 years in the federal public service	17	32	14	12	8	12	3	58	24	63
2014	11 to 20 years in the federal public service	12	31	6	19	13	9	9	52	40	44
2014	More than 20 years in the federal public service	21	27	12	12	9	18	0	59	26	33
2011	Less than 3 years in the federal public service	17	35	9	9	9	22	0	67	22	11
2011	3 to 10 years in the federal public service	19	22	15	6	14	18	5	54	26	64
2011	11 to 20 years in the federal public service	20	29	11	11	15	11	4	57	30	27
2011	More than 20 years in the federal public service	22	28	16	6	9	9	10	61	19	32

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	18	0	0	0	0	100	0	26
2017	3 to 10 years in the federal public service	56	33	3	5	3	0	90	8	34
2017	11 to 20 years in the federal public service	83	9	2	2	2	2	94	4	43
2017	More than 20 years in the federal public service	69	26	5	0	0	0	95	0	20
2014	3 to 10 years in the federal public service	81	11	3	0	3	1	93	3	63
2014	11 to 20 years in the federal public service	71	18	2	9	0	0	89	9	44
2014	More than 20 years in the federal public service	76	21	3	0	0	0	97	0	33

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	12	3	0	0	3	6	97	0	26
2017	3 to 10 years in the federal public service	65	33	0	3	0	0	0	97	3	34
2017	11 to 20 years in the federal public service	85	11	0	0	0	4	0	100	0	43
2017	More than 20 years in the federal public service	74	22	0	4	0	0	0	96	4	21
2014	3 to 10 years in the federal public service	81	13	1	0	0	0	5	98	0	63
2014	11 to 20 years in the federal public service	73	22	0	2	0	2	0	98	2	44
2014	More than 20 years in the federal public service	73	24	0	3	0	0	0	97	3	33
2011	Less than 3 years in the federal public service	74	9	0	0	9	9	0	91	9	11
2011	3 to 10 years in the federal public service	78	15	2	2	0	2	2	97	2	64
2011	11 to 20 years in the federal public service	78	22	0	0	0	0	0	100	0	27
2011	More than 20 years in the federal public service	81	19	0	0	0	0	0	100	0	32
2008	Less than 3 years in the federal public service	82	9	0	5	0	5	0	95	5	22
2008	3 to 10 years in the federal public service	87	13	0	0	0	0	0	100	0	47
2008	11 to 20 years in the federal public service	62	19	5	10	5	0	0	81	14	21
2008	More than 20 years in the federal public service	86	14	0	0	0	0	0	100	0	29

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	18	17	12	0	3	0	70	13	26
2017	3 to 10 years in the federal public service	30	43	13	13	0	0	0	73	13	34
2017	11 to 20 years in the federal public service	36	28	21	11	4	0	0	64	15	43
2017	More than 20 years in the federal public service	21	27	21	19	12	0	0	48	31	21
2014	3 to 10 years in the federal public service	40	33	11	8	5	2	1	75	13	63
2014	11 to 20 years in the federal public service	34	42	11	7	4	2	0	78	11	44
2014	More than 20 years in the federal public service	46	24	18	3	3	6	0	74	7	33
2011	Less than 3 years in the federal public service	34	48	9	9	0	0	0	83	9	11
2011	3 to 10 years in the federal public service	29	37	9	13	9	3	0	68	23	63
2011	11 to 20 years in the federal public service	34	29	15	7	7	8	0	69	16	27
2011	More than 20 years in the federal public service	28	48	9	9	3	3	0	78	13	32
2008	Less than 3 years in the federal public service	27	41	23	0	0	5	5	75	0	22
2008	3 to 10 years in the federal public service	26	45	9	15	4	2	0	72	20	47
2008	11 to 20 years in the federal public service	14	33	14	14	24	0	0	48	38	21
2008	More than 20 years in the federal public service	21	45	14	17	0	3	0	68	18	29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	43	6	13	6	0	0	75	19	26
2017	3 to 10 years in the federal public service	11	31	16	31	5	3	3	45	38	34
2017	11 to 20 years in the federal public service	20	16	16	22	18	7	2	39	43	43
2017	More than 20 years in the federal public service	17	23	20	13	22	0	4	42	37	21
2014	3 to 10 years in the federal public service	24	13	18	17	24	3	1	39	43	63
2014	11 to 20 years in the federal public service	16	17	9	31	22	2	2	36	55	44
2014	More than 20 years in the federal public service	27	18	15	18	9	0	12	51	31	33
2011	Less than 3 years in the federal public service	9	35	9	39	9	0	0	44	48	11
2011	3 to 10 years in the federal public service	17	22	23	20	14	2	3	41	36	64
2011	11 to 20 years in the federal public service	11	22	11	22	28	4	4	35	53	27
2011	More than 20 years in the federal public service	12	24	12	13	16	0	22	47	37	32
2008	Less than 3 years in the federal public service	18	36	27	5	9	0	5	57	14	22
2008	3 to 10 years in the federal public service	15	28	19	26	4	9	0	47	33	47
2008	11 to 20 years in the federal public service	10	15	25	20	25	0	5	26	47	20
2008	More than 20 years in the federal public service	10	28	21	17	17	3	3	41	37	29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	30	9	9	0	0	81	9	26
2017	3 to 10 years in the federal public service	34	42	19	5	0	0	75	5	33
2017	11 to 20 years in the federal public service	22	37	16	11	0	15	69	12	43
2017	More than 20 years in the federal public service	21	31	26	13	9	0	52	22	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	30	0	0	0	7	0	100	0	26
2017	3 to 10 years in the federal public service	32	44	19	5	0	0	0	76	5	34
2017	11 to 20 years in the federal public service	47	31	15	4	0	3	0	81	4	42
2017	More than 20 years in the federal public service	48	18	21	9	0	4	0	69	9	21
2014	3 to 10 years in the federal public service	44	37	10	5	2	2	1	83	7	63
2014	11 to 20 years in the federal public service	43	33	11	7	2	5	0	79	9	44
2014	More than 20 years in the federal public service	49	42	6	0	0	0	3	94	0	33

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	34	3	3	0	0	0	94	3	26
2017	3 to 10 years in the federal public service	46	46	6	3	0	0	0	92	3	34
2017	11 to 20 years in the federal public service	39	44	9	8	0	0	0	83	8	43
2017	More than 20 years in the federal public service	34	33	29	4	0	0	0	66	4	21
2014	3 to 10 years in the federal public service	44	35	18	0	2	1	0	80	2	63
2014	11 to 20 years in the federal public service	47	40	7	4	0	2	0	89	5	44
2014	More than 20 years in the federal public service	42	48	6	0	0	0	3	94	0	33
2011	Less than 3 years in the federal public service	34	48	17	0	0	0	0	83	0	11
2011	3 to 10 years in the federal public service	33	45	11	5	5	0	2	80	9	64
2011	11 to 20 years in the federal public service	43	31	23	4	0	0	0	74	4	26
2011	More than 20 years in the federal public service	43	50	6	0	0	0	0	94	0	32

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	31	3	0	0	0	97	0	26
2017	3 to 10 years in the federal public service	45	50	3	3	0	0	95	3	34
2017	11 to 20 years in the federal public service	45	45	7	2	2	0	89	4	43
2017	More than 20 years in the federal public service	39	32	11	14	4	0	71	18	21
2014	3 to 10 years in the federal public service	59	30	5	7	0	0	88	7	63
2014	11 to 20 years in the federal public service	51	42	4	2	0	0	93	2	44
2014	More than 20 years in the federal public service	57	31	9	3	0	0	88	3	33
2011	Less than 3 years in the federal public service	61	30	0	9	0	0	91	9	11
2011	3 to 10 years in the federal public service	47	36	9	3	5	0	83	8	64
2011	11 to 20 years in the federal public service	66	19	8	4	0	4	88	4	26
2011	More than 20 years in the federal public service	50	43	0	3	3	0	94	6	32
2008	Less than 3 years in the federal public service	64	32	0	5	0	0	95	5	22
2008	3 to 10 years in the federal public service	45	36	9	6	4	0	81	11	47
2008	11 to 20 years in the federal public service	24	19	14	33	10	0	43	43	21
2008	More than 20 years in the federal public service	45	31	7	14	3	0	76	17	29

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	18	16	6	0	0	78	6	26
2017	3 to 10 years in the federal public service	37	47	5	5	5	0	84	10	34
2017	11 to 20 years in the federal public service	51	29	15	2	2	0	81	4	43
2017	More than 20 years in the federal public service	38	14	26	9	9	4	54	19	21
2014	3 to 10 years in the federal public service	49	27	12	5	7	0	76	12	63
2014	11 to 20 years in the federal public service	43	35	13	4	2	2	80	7	44
2014	More than 20 years in the federal public service	39	34	12	6	6	3	75	13	33
2011	Less than 3 years in the federal public service	61	22	9	0	0	9	91	0	11
2011	3 to 10 years in the federal public service	33	33	17	8	8	2	67	16	64
2011	11 to 20 years in the federal public service	45	22	11	11	7	4	70	19	27
2011	More than 20 years in the federal public service	29	47	15	6	3	0	75	9	32

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	21	15	6	0	0	78	6	26
2017	3 to 10 years in the federal public service	30	52	8	3	8	0	81	10	34
2017	11 to 20 years in the federal public service	42	38	15	2	2	0	81	4	43
2017	More than 20 years in the federal public service	38	23	21	9	9	0	61	17	21
2014	3 to 10 years in the federal public service	47	29	12	7	5	0	76	12	63
2014	11 to 20 years in the federal public service	43	36	17	2	2	0	78	4	44
2014	More than 20 years in the federal public service	39	34	9	16	0	3	75	16	33
2011	Less than 3 years in the federal public service	52	22	26	0	0	0	74	0	11
2011	3 to 10 years in the federal public service	33	42	8	11	6	0	75	17	64
2011	11 to 20 years in the federal public service	38	40	4	11	4	4	81	15	27
2011	More than 20 years in the federal public service	42	32	16	3	6	0	74	10	31
2008	Less than 3 years in the federal public service	50	36	9	5	0	0	86	5	22
2008	3 to 10 years in the federal public service	30	49	6	11	4	0	79	15	47
2008	11 to 20 years in the federal public service	19	24	10	24	19	5	45	45	21
2008	More than 20 years in the federal public service	31	31	7	24	3	3	64	29	29

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	9	26	16	6	0	0	52	22	26
2017	3 to 10 years in the federal public service	19	47	16	8	11	0	0	66	19	34
2017	11 to 20 years in the federal public service	33	27	25	2	11	2	0	61	13	43
2017	More than 20 years in the federal public service	35	44	4	0	13	4	0	82	14	21
2014	3 to 10 years in the federal public service	45	13	15	18	8	2	0	59	26	63
2014	11 to 20 years in the federal public service	26	26	18	18	6	5	2	55	26	44
2014	More than 20 years in the federal public service	39	21	24	9	3	3	0	63	12	33
2011	Less than 3 years in the federal public service	35	30	17	9	0	9	0	72	9	11
2011	3 to 10 years in the federal public service	29	30	16	14	9	3	0	60	24	64
2011	11 to 20 years in the federal public service	41	18	15	15	7	4	0	62	23	27
2011	More than 20 years in the federal public service	44	22	19	6	3	6	0	70	10	32
2008	Less than 3 years in the federal public service	41	18	23	9	5	5	0	62	14	22
2008	3 to 10 years in the federal public service	26	36	15	11	11	2	0	63	22	47
2008	11 to 20 years in the federal public service	10	19	14	19	19	19	0	35	47	21
2008	More than 20 years in the federal public service	21	31	7	21	10	7	3	58	35	29

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	53	17	30	26
2017	3 to 10 years in the federal public service	29	23	48	34
2017	11 to 20 years in the federal public service	28	45	27	43
2017	More than 20 years in the federal public service	37	44	19	21
2014	3 to 10 years in the federal public service	43	26	31	63
2014	11 to 20 years in the federal public service	22	43	36	44
2014	More than 20 years in the federal public service	37	36	27	33
2011	Less than 3 years in the federal public service	52	18	30	11
2011	3 to 10 years in the federal public service	34	30	36	64
2011	11 to 20 years in the federal public service	22	35	43	27
2011	More than 20 years in the federal public service	35	41	25	32

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	6	23	46	0	25	0	16
2017	3 to 10 years in the federal public service	0	9	82	9	0	0	11
2017	11 to 20 years in the federal public service	0	15	71	7	0	7	13
2014	3 to 10 years in the federal public service	7	11	67	3	9999	11	27
2014	11 to 20 years in the federal public service	0	10	59	21	9999	10	10
2014	More than 20 years in the federal public service	83	8	0	0	9999	8	12
2011	3 to 10 years in the federal public service	0	10	71	5	9999	15	21
2011	More than 20 years in the federal public service	63	9	28	0	9999	0	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	More than 20 years in the federal public service	28	72	21
2014	3 to 10 years in the federal public service	22	78	63
2014	11 to 20 years in the federal public service	20	80	44

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	19	12	0	0	32	23	73	0	26
2017	3 to 10 years in the federal public service	21	15	21	8	3	25	8	53	16	34
2017	11 to 20 years in the federal public service	17	18	13	4	2	32	14	65	12	43
2017	More than 20 years in the federal public service	16	14	26	18	4	22	0	38	29	21
2014	3 to 10 years in the federal public service	16	13	22	3	3	27	16	50	12	63
2014	11 to 20 years in the federal public service	14	15	20	11	4	28	7	46	23	44
2014	More than 20 years in the federal public service	15	15	18	6	3	40	3	53	16	33

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	52	3	0	0	6	3	97	0	26
2017	3 to 10 years in the federal public service	35	29	20	8	0	3	5	69	9	34
2017	11 to 20 years in the federal public service	33	33	11	2	2	17	2	82	5	43
2017	More than 20 years in the federal public service	36	25	25	10	5	0	0	60	14	20
2014	3 to 10 years in the federal public service	29	27	22	5	3	11	3	65	10	63
2014	11 to 20 years in the federal public service	30	29	20	13	2	7	0	63	16	44
2014	More than 20 years in the federal public service	24	39	21	3	0	12	0	72	4	33
2011	Less than 3 years in the federal public service	34	57	9	0	0	0	0	91	0	11
2011	3 to 10 years in the federal public service	35	31	15	6	2	9	2	74	9	64
2011	11 to 20 years in the federal public service	29	50	4	14	0	4	0	81	15	27
2011	More than 20 years in the federal public service	28	44	25	0	3	0	0	72	3	32

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	25	6	18	0	7	30	61	29	26
2017	3 to 10 years in the federal public service	27	41	8	19	0	0	5	72	20	34
2017	11 to 20 years in the federal public service	26	46	9	2	0	0	17	86	3	43
2017	More than 20 years in the federal public service	44	14	16	9	0	0	17	70	11	21
2014	3 to 10 years in the federal public service	27	38	13	11	2	3	6	72	14	63
2014	11 to 20 years in the federal public service	19	53	6	0	0	0	21	92	0	44
2014	More than 20 years in the federal public service	15	58	9	0	0	3	15	89	0	33
2011	Less than 3 years in the federal public service	26	40	34	0	0	0	0	66	0	11
2011	3 to 10 years in the federal public service	32	39	6	11	3	3	6	78	15	64
2011	11 to 20 years in the federal public service	18	53	11	4	0	4	11	83	4	27
2011	More than 20 years in the federal public service	21	43	10	0	0	0	26	87	0	32
2008	Less than 3 years in the federal public service	14	27	9	9	23	0	18	50	39	22
2008	3 to 10 years in the federal public service	17	49	4	15	0	2	13	78	18	47
2008	11 to 20 years in the federal public service	33	48	5	0	0	0	14	94	0	21
2008	More than 20 years in the federal public service	31	45	3	0	0	0	21	96	0	29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	12	9	9	0	26	40	45	28	26
2017	3 to 10 years in the federal public service	14	20	33	5	3	17	8	45	11	33
2017	11 to 20 years in the federal public service	4	18	11	4	2	43	18	56	17	43
2017	More than 20 years in the federal public service	16	23	21	5	0	22	14	60	8	21
2014	3 to 10 years in the federal public service	9	18	25	5	2	23	17	46	11	63
2014	11 to 20 years in the federal public service	17	20	18	4	0	22	19	63	7	44
2014	More than 20 years in the federal public service	9	21	15	3	0	40	12	62	6	33
2011	Less than 3 years in the federal public service	9	9	18	0	0	48	17	49	0	11
2011	3 to 10 years in the federal public service	8	14	16	9	8	30	16	40	31	64
2011	11 to 20 years in the federal public service	4	4	11	4	11	45	22	23	45	27
2011	More than 20 years in the federal public service	16	16	19	6	3	25	13	53	15	31

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	21	0	0	0	6	37	100	0	26
2017	3 to 10 years in the federal public service	35	39	19	3	0	3	2	78	3	34
2017	11 to 20 years in the federal public service	35	27	11	6	0	7	15	78	8	43
2017	More than 20 years in the federal public service	40	14	20	9	0	4	13	65	11	21
2014	3 to 10 years in the federal public service	35	38	5	5	0	11	6	88	6	63
2014	11 to 20 years in the federal public service	30	24	9	5	2	9	21	78	10	44
2014	More than 20 years in the federal public service	36	40	0	6	0	3	15	92	8	33
2011	Less than 3 years in the federal public service	43	31	9	0	0	17	0	90	0	11
2011	3 to 10 years in the federal public service	36	39	3	2	3	11	6	91	6	64
2011	11 to 20 years in the federal public service	41	29	11	0	4	4	11	83	4	27
2011	More than 20 years in the federal public service	33	22	12	0	0	3	29	82	0	32
2008	Less than 3 years in the federal public service	32	14	18	0	0	18	18	71	0	22
2008	3 to 10 years in the federal public service	30	34	15	2	0	6	13	79	3	47
2008	11 to 20 years in the federal public service	14	29	19	19	0	5	14	53	24	21
2008	More than 20 years in the federal public service	24	24	14	0	7	10	21	70	10	29

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	18	6	0	0	9	37	89	0	26
2017	3 to 10 years in the federal public service	35	33	21	3	0	3	5	74	3	34
2017	11 to 20 years in the federal public service	32	31	11	0	2	9	15	83	3	43
2017	More than 20 years in the federal public service	35	18	29	0	0	4	13	64	0	21
2014	3 to 10 years in the federal public service	33	36	11	0	2	11	6	84	2	63
2014	11 to 20 years in the federal public service	30	29	6	0	0	13	21	90	0	44
2014	More than 20 years in the federal public service	30	31	9	0	0	15	15	87	0	33
2011	Less than 3 years in the federal public service	43	22	18	0	0	17	0	78	0	11
2011	3 to 10 years in the federal public service	35	31	11	3	3	13	5	79	7	64
2011	11 to 20 years in the federal public service	40	20	18	4	0	8	11	73	4	27
2011	More than 20 years in the federal public service	15	46	9	3	0	3	23	83	4	32
2008	Less than 3 years in the federal public service	36	23	14	0	0	18	9	81	0	22
2008	3 to 10 years in the federal public service	21	38	13	6	2	6	13	74	11	47
2008	11 to 20 years in the federal public service	24	33	14	14	10	0	5	60	25	21
2008	More than 20 years in the federal public service	24	38	10	0	7	3	17	78	9	29

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	6	12	3	0	26	33	63	7	26
2017	3 to 10 years in the federal public service	24	24	15	3	0	27	8	73	4	34
2017	11 to 20 years in the federal public service	11	11	16	2	2	42	16	52	11	42
2017	More than 20 years in the federal public service	21	19	21	4	4	22	9	57	13	21
2014	3 to 10 years in the federal public service	16	9	21	0	2	36	16	53	3	63
2014	11 to 20 years in the federal public service	16	17	13	4	0	37	11	65	9	44
2014	More than 20 years in the federal public service	18	12	18	0	6	39	6	55	11	33

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	32	9	3	0	3	17	85	4	26
2017	3 to 10 years in the federal public service	35	32	17	3	0	10	3	77	3	34
2017	11 to 20 years in the federal public service	26	35	13	2	0	19	4	80	3	42
2017	More than 20 years in the federal public service	48	24	20	0	4	0	4	75	5	21
2014	3 to 10 years in the federal public service	35	30	16	0	2	14	3	79	2	63
2014	11 to 20 years in the federal public service	34	28	22	4	0	11	0	70	5	44
2014	More than 20 years in the federal public service	39	25	18	0	3	15	0	75	4	33
2011	Less than 3 years in the federal public service	35	48	9	0	0	9	0	91	0	11
2011	3 to 10 years in the federal public service	35	33	14	0	2	17	0	81	2	64
2011	11 to 20 years in the federal public service	36	33	7	0	0	24	0	91	0	27
2011	More than 20 years in the federal public service	37	50	6	6	0	0	0	88	6	32

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	32	14	24	18	3	43	43	25
2017	3 to 10 years in the federal public service	21	35	29	3	12	0	57	15	34
2017	11 to 20 years in the federal public service	27	31	23	9	5	4	61	15	42
2017	More than 20 years in the federal public service	35	17	21	9	18	0	52	27	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	45	20	15	17	0	48	32	25
2017	3 to 10 years in the federal public service	23	29	17	19	13	0	52	32	34
2017	11 to 20 years in the federal public service	21	25	32	13	10	0	45	23	43
2017	More than 20 years in the federal public service	22	9	39	10	15	5	33	26	20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	28	19	7	11	11	59	19	24
2017	3 to 10 years in the federal public service	32	30	16	14	8	0	62	22	33
2017	11 to 20 years in the federal public service	25	28	22	18	4	2	55	23	43
2017	More than 20 years in the federal public service	16	31	29	5	14	4	49	20	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	41	16	15	16	0	53	31	26
2017	3 to 10 years in the federal public service	17	38	8	16	21	0	55	37	34
2017	11 to 20 years in the federal public service	26	23	24	7	19	2	49	26	43
2017	More than 20 years in the federal public service	8	13	51	14	14	0	21	27	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	29	3	3	0	18	92	4	25
2017	3 to 10 years in the federal public service	53	20	13	5	3	6	77	8	34
2017	11 to 20 years in the federal public service	45	32	8	4	4	6	82	9	43
2017	More than 20 years in the federal public service	34	9	24	10	4	20	53	17	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	54	6	3	7	0	84	10	26
2017	3 to 10 years in the federal public service	29	35	28	5	3	0	64	8	34
2017	11 to 20 years in the federal public service	34	32	14	6	14	0	66	20	42
2017	More than 20 years in the federal public service	21	29	28	17	0	4	52	18	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	32	32	9	0	0	0	59	9	26
2017	3 to 10 years in the federal public service	27	30	24	16	3	0	0	57	19	34
2017	11 to 20 years in the federal public service	31	34	22	11	0	0	2	66	11	42
2017	More than 20 years in the federal public service	29	34	10	9	9	5	4	70	19	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	29	22	16	3	0	59	19	26
2017	3 to 10 years in the federal public service	21	42	15	13	8	0	64	21	34
2017	11 to 20 years in the federal public service	29	40	19	7	2	2	71	9	42
2017	More than 20 years in the federal public service	25	29	28	10	4	4	57	14	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	39	26	3	3	3	67	6	26
2017	3 to 10 years in the federal public service	29	41	13	11	5	0	71	16	34
2017	11 to 20 years in the federal public service	36	29	22	4	7	2	66	11	42
2017	More than 20 years in the federal public service	35	24	24	9	4	4	62	14	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	35	0	22	3	0	75	25	26
2017	3 to 10 years in the federal public service	42	34	11	5	8	0	76	13	34
2017	11 to 20 years in the federal public service	42	16	19	6	8	9	64	16	42
2017	More than 20 years in the federal public service	21	38	27	10	4	0	60	14	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	6	15	0	6	0	79	6	26
2017	3 to 10 years in the federal public service	81	5	3	6	5	0	86	11	34
2017	11 to 20 years in the federal public service	53	26	9	9	2	2	80	11	43
2017	More than 20 years in the federal public service	68	9	0	23	0	0	77	23	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	94	3	0	3	0	0	97	3	26
2017	3 to 10 years in the federal public service	83	5	8	0	0	3	92	0	34
2017	11 to 20 years in the federal public service	83	6	2	0	2	7	96	2	43
2017	More than 20 years in the federal public service	54	19	0	9	4	13	84	16	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	26	9	0	0	0	91	0	26
2017	3 to 10 years in the federal public service	48	31	13	3	3	3	81	5	34
2017	11 to 20 years in the federal public service	42	30	9	7	8	4	75	16	43
2017	More than 20 years in the federal public service	51	22	5	9	4	9	80	14	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	9	13	3	0	0	0	84	3	26
2017	3 to 10 years in the federal public service	61	22	13	0	0	0	3	86	0	34
2017	11 to 20 years in the federal public service	48	23	15	10	0	0	4	74	11	43
2017	More than 20 years in the federal public service	60	4	9	14	4	5	4	71	20	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	6	3	0	0	13	97	0	26
2017	3 to 10 years in the federal public service	50	10	5	3	0	31	88	4	34
2017	11 to 20 years in the federal public service	45	13	9	2	2	29	81	6	43
2017	More than 20 years in the federal public service	35	21	10	0	0	34	85	0	20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	10	6	7	0	87	7	26
2017	3 to 10 years in the federal public service	78	17	3	3	0	95	3	33
2017	11 to 20 years in the federal public service	74	15	2	2	6	95	3	43
2017	More than 20 years in the federal public service	72	5	10	0	14	89	0	20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	13	13	9	3	3	74	13	26
2017	3 to 10 years in the federal public service	71	10	3	0	10	6	87	10	34
2017	11 to 20 years in the federal public service	85	9	0	2	2	2	96	4	43
2017	More than 20 years in the federal public service	76	5	5	4	0	10	89	5	20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	29	6	3	0	90	3	25
2017	3 to 10 years in the federal public service	53	33	5	8	0	87	8	34
2017	11 to 20 years in the federal public service	49	36	11	2	2	87	2	43
2017	More than 20 years in the federal public service	44	37	5	4	10	90	5	20

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	46	32	9	0	0	60	9	26
2017	3 to 10 years in the federal public service	16	26	38	20	0	0	43	20	34
2017	11 to 20 years in the federal public service	7	31	46	9	6	2	38	15	43
2017	More than 20 years in the federal public service	21	41	10	24	4	0	62	28	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	17	16	29	38	0	68	17	25
2017	3 to 10 years in the federal public service	5	10	45	26	13	0	39	16	34
2017	11 to 20 years in the federal public service	8	15	30	18	26	2	45	24	43
2017	More than 20 years in the federal public service	4	24	34	25	13	0	38	28	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	45	0	0	0	100	0	26
2017	3 to 10 years in the federal public service	47	37	10	5	0	84	5	34
2017	11 to 20 years in the federal public service	49	47	0	2	2	96	4	43
2017	More than 20 years in the federal public service	42	28	21	4	4	70	9	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	36	18	3	0	79	3	26
2017	3 to 10 years in the federal public service	19	48	16	12	5	67	17	34
2017	11 to 20 years in the federal public service	25	54	11	6	4	79	10	43
2017	More than 20 years in the federal public service	33	18	25	19	4	52	23	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	13	87	43
2017	More than 20 years in the federal public service	28	72	21
2014	3 to 10 years in the federal public service	15	85	63
2014	11 to 20 years in the federal public service	24	76	44
2014	More than 20 years in the federal public service	37	63	33

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	23	15	13	10	3	3	35	65	26
2017	3 to 10 years in the federal public service	30	31	25	3	11	0	0	30	70	34
2017	11 to 20 years in the federal public service	48	19	13	4	5	4	5	53	47	43
2017	More than 20 years in the federal public service	59	9	17	5	5	5	0	62	38	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	63	16
2017	3 to 10 years in the federal public service	42	22
2017	11 to 20 years in the federal public service	21	18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	54	16
2017	3 to 10 years in the federal public service	51	22
2017	11 to 20 years in the federal public service	43	18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	16
2017	3 to 10 years in the federal public service	35	22
2017	11 to 20 years in the federal public service	23	18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	16
2017	3 to 10 years in the federal public service	46	22
2017	11 to 20 years in the federal public service	50	18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	16
2017	3 to 10 years in the federal public service	4	22
2017	11 to 20 years in the federal public service	0	18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	16
2017	3 to 10 years in the federal public service	28	22
2017	11 to 20 years in the federal public service	46	18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	11	49	22	17	0	0	15
2017	3 to 10 years in the federal public service	9	58	17	13	0	4	21
2017	11 to 20 years in the federal public service	0	81	0	0	6	13	17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	37	5	0	17	5	77	18	16
2017	3 to 10 years in the federal public service	4	51	24	4	10	8	60	15	23
2017	11 to 20 years in the federal public service	42	40	0	13	0	6	87	13	18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	15	22	22	5	5	35	49	16
2017	3 to 10 years in the federal public service	12	12	28	29	4	15	14	70	23
2017	11 to 20 years in the federal public service	16	10	15	13	15	31	30	52	18

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements