2017 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 57 7 13 5 0 0 75 18 39
2017 Non-supervisor 30 50 5 12 4 0 0 80 15 98
2014 Supervisor 47 38 2 11 2 0 0 85 13 48
2014 Non-supervisor 41 44 3 8 4 1 0 85 12 128
2011 Supervisor 45 43 2 8 2 0 0 88 10 49
2011 Non-supervisor 37 48 4 9 1 1 0 86 10 123
2008 Supervisor 40 40 2 12 2 0 2 83 15 42
2008 Non-supervisor 39 44 3 12 3 0 0 83 14 119

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 33 0 3 0 0 0 97 3 39
2017 Non-supervisor 66 26 4 3 1 0 0 92 4 98
2014 Supervisor 83 11 2 2 0 2 0 95 2 48
2014 Non-supervisor 72 17 5 3 1 2 0 91 4 128
2011 Supervisor 72 28 0 0 0 0 0 100 0 49
2011 Non-supervisor 67 21 5 5 2 1 0 88 7 123
2008 Supervisor 67 19 7 5 0 0 2 88 5 42
2008 Non-supervisor 71 18 2 8 2 0 0 88 10 119

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 19 10 8 0 0 0 83 8 39
2017 Non-supervisor 66 24 0 7 3 0 0 90 10 98
2014 Supervisor 71 14 9 4 2 0 0 85 6 48
2014 Non-supervisor 66 18 8 5 2 1 1 85 7 128
2011 Supervisor 70 16 6 6 2 0 0 86 8 49
2011 Non-supervisor 60 24 7 5 2 1 1 86 7 123
2008 Supervisor 69 17 2 7 2 0 2 88 10 42
2008 Non-supervisor 61 19 6 10 3 0 0 81 13 119

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 41 2 11 3 0 0 84 14 39
2017 Non-supervisor 49 42 1 5 4 0 0 91 8 98
2014 Supervisor 63 28 4 4 0 0 0 91 4 48
2014 Non-supervisor 51 37 2 6 3 1 0 89 9 128
2011 Supervisor 64 26 4 4 2 0 0 90 6 50
2011 Non-supervisor 57 26 7 6 3 1 0 84 9 123

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 28 19 4 8 0 0 69 12 39
2017 Non-supervisor 40 40 12 7 1 0 0 80 8 98
2014 Supervisor 67 27 2 0 5 0 0 93 5 48
2014 Non-supervisor 43 37 9 7 3 1 1 81 10 128
2011 Supervisor 44 34 8 6 2 0 6 83 9 50
2011 Non-supervisor 45 37 8 8 1 1 2 83 9 123
2008 Supervisor 31 48 7 5 5 2 2 83 10 42
2008 Non-supervisor 36 35 10 13 3 1 2 73 16 119

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 24 4 3 2 0 0 90 5 39
2017 Non-supervisor 51 33 7 8 2 0 0 83 10 98
2014 Supervisor 76 21 0 2 0 0 0 98 2 48
2014 Non-supervisor 55 30 7 3 3 1 0 87 6 128
2011 Supervisor 71 26 0 3 0 0 0 97 3 49
2011 Non-supervisor 58 27 8 4 2 1 1 86 5 123
2008 Supervisor 64 29 2 0 2 2 0 95 2 42
2008 Non-supervisor 51 38 5 5 1 0 0 89 6 119

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 30 5 3 0 0 0 92 3 39
2017 Non-supervisor 57 32 5 3 4 0 0 89 7 98
2014 Supervisor 78 17 0 5 0 0 0 95 5 48
2014 Non-supervisor 60 29 6 3 2 1 0 89 5 128
2011 Supervisor 82 17 2 0 0 0 0 98 0 50
2011 Non-supervisor 61 26 4 7 1 1 1 88 7 123
2008 Supervisor 67 29 0 0 2 2 0 98 2 42
2008 Non-supervisor 52 33 4 9 2 0 0 85 11 119

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 38 2 0 5 0 0 93 5 39
2017 Non-supervisor 61 30 5 2 2 0 0 91 4 98
2014 Supervisor 61 30 4 4 0 0 0 91 4 48
2014 Non-supervisor 59 31 2 6 1 1 0 91 6 128

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 27 13 5 0 0 0 83 5 39
2017 Non-supervisor 59 22 10 8 1 0 1 81 9 97
2014 Supervisor 68 23 4 5 0 0 0 91 5 48
2014 Non-supervisor 61 23 5 7 3 1 0 85 11 128
2011 Supervisor 64 24 4 4 4 0 0 88 8 50
2011 Non-supervisor 56 29 3 9 0 2 1 88 9 122

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 31 6 8 5 0 25 75 18 38
2017 Non-supervisor 35 29 1 5 9 1 20 81 18 98
2014 Supervisor 44 17 6 5 6 2 20 78 14 48
2014 Non-supervisor 35 17 10 9 12 3 13 62 25 127
2011 Supervisor 24 18 7 12 10 0 30 59 31 50
2011 Non-supervisor 28 20 10 10 11 4 18 61 26 123
2008 Supervisor 26 10 7 14 17 0 26 48 42 42
2008 Non-supervisor 45 18 8 7 8 1 13 73 18 119

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 47 2 0 5 0 0 92 5 39
2017 Non-supervisor 47 34 9 5 4 0 0 81 9 98
2014 Supervisor 70 21 2 7 0 0 0 91 7 48
2014 Non-supervisor 50 35 8 6 1 0 0 86 6 128
2011 Supervisor 68 24 2 4 2 0 0 92 6 50
2011 Non-supervisor 57 28 9 2 3 1 0 85 6 123
2008 Supervisor 62 31 2 0 5 0 0 93 5 42
2008 Non-supervisor 45 39 9 4 2 0 1 85 6 119

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 42 5 6 5 0 0 85 10 39
2017 Non-supervisor 42 36 12 6 2 0 2 80 8 98
2014 Supervisor 60 25 6 5 5 0 0 84 9 48
2014 Non-supervisor 43 32 12 8 5 0 0 75 13 128
2011 Supervisor 58 26 8 6 2 0 0 83 8 50
2011 Non-supervisor 37 42 8 6 5 1 1 81 11 123

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 43 14 11 5 0 0 69 16 39
2017 Non-supervisor 40 40 7 6 4 0 3 82 11 98

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 30 5 6 0 0 0 90 6 39
2017 Non-supervisor 50 37 6 4 3 0 0 87 7 98
2014 Supervisor 69 24 2 2 2 0 0 93 5 48
2014 Non-supervisor 54 35 10 2 0 0 0 89 2 128
2011 Supervisor 80 18 2 0 0 0 0 98 0 50
2011 Non-supervisor 56 33 7 3 1 1 0 89 3 123
2008 Supervisor 71 24 0 0 5 0 0 95 5 42
2008 Non-supervisor 56 32 5 5 0 2 0 90 5 119

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 35 8 6 5 0 0 82 10 39
2017 Non-supervisor 44 32 12 6 5 0 0 76 12 97

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 30 2 3 2 0 0 92 5 39
2017 Non-supervisor 58 29 8 3 1 0 0 88 4 98
2014 Supervisor 82 13 2 2 0 0 0 95 2 48
2014 Non-supervisor 66 25 5 4 0 0 0 91 4 128
2011 Supervisor 70 28 2 0 0 0 0 98 0 50
2011 Non-supervisor 70 20 7 2 0 1 0 91 2 123

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 37 10 2 5 0 0 83 8 39
2017 Non-supervisor 41 37 10 8 4 0 0 78 12 98
2014 Supervisor 59 26 9 4 2 0 0 85 7 48
2014 Non-supervisor 39 34 16 5 5 1 0 74 10 128
2011 Supervisor 66 27 2 2 4 0 0 92 6 50
2011 Non-supervisor 44 35 9 9 2 1 1 79 11 122

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 44 2 0 8 0 0 90 8 39
2017 Non-supervisor 41 42 8 4 4 0 2 84 8 98
2014 Supervisor 69 17 7 5 2 0 0 87 7 48
2014 Non-supervisor 45 28 14 7 5 1 0 74 13 128

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 41 9 8 8 0 0 75 16 39
2017 Non-supervisor 38 42 14 4 2 0 0 80 6 98
2014 Supervisor 57 32 9 0 2 0 0 89 2 48
2014 Non-supervisor 50 37 5 6 2 1 0 87 7 127
2011 Supervisor 55 31 6 4 4 0 0 86 8 49
2011 Non-supervisor 52 29 9 5 1 2 2 85 6 123

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 36 2 6 5 0 0 87 11 38
2017 Non-supervisor 51 32 9 3 3 2 0 85 6 98
2014 Supervisor 72 24 0 2 2 0 0 95 5 48
2014 Non-supervisor 58 27 10 4 1 0 0 85 5 128
2011 Supervisor 70 24 5 2 0 0 0 93 2 50
2011 Non-supervisor 55 33 7 4 1 1 0 88 5 123
2008 Supervisor 60 31 2 2 5 0 0 90 7 42
2008 Non-supervisor 51 39 5 4 0 0 0 91 4 119

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 37 17 16 12 0 0 54 29 39
2017 Non-supervisor 38 40 13 4 4 1 2 79 8 98
2014 Supervisor 33 33 23 7 4 0 0 66 11 48
2014 Non-supervisor 51 30 9 5 3 1 1 83 8 128
2011 Supervisor 27 22 33 12 6 0 0 49 18 50
2011 Non-supervisor 41 30 17 7 4 1 0 72 12 123
2008 Supervisor 14 29 19 31 5 2 0 44 37 42
2008 Non-supervisor 36 31 22 6 4 0 1 68 10 119

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 30 32 14 8 0 2 23 45 39
2017 Non-supervisor 12 26 33 13 10 3 2 24 41 98
2014 Supervisor 5 6 45 25 20 0 0 45 10 48
2014 Non-supervisor 2 20 33 26 16 1 2 43 22 126
2011 Supervisor 4 14 33 31 14 2 2 46 19 50
2011 Non-supervisor 6 22 26 26 14 2 4 42 30 122
2008 Supervisor 2 26 50 14 5 2 0 20 29 42
2008 Non-supervisor 7 26 35 19 8 1 4 29 35 118

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 10 38 31 11 0 2 43 18 39
2017 Non-supervisor 10 12 24 27 22 1 5 52 23 98
2014 Supervisor 2 4 15 44 30 0 5 77 7 48
2014 Non-supervisor 3 7 22 31 30 3 4 65 11 127
2011 Supervisor 4 2 20 44 26 2 2 73 6 50
2011 Non-supervisor 4 12 22 31 22 4 6 58 17 123
2008 Supervisor 0 12 50 19 14 2 2 35 13 42
2008 Non-supervisor 3 12 28 28 19 3 8 53 16 119

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 11 38 35 12 0 0 47 15 39
2017 Non-supervisor 6 17 30 25 16 1 5 43 25 98
2014 Supervisor 7 10 19 25 37 0 2 63 18 48
2014 Non-supervisor 6 15 31 25 20 1 3 46 22 128
2011 Supervisor 6 10 28 24 29 2 2 54 17 50
2011 Non-supervisor 11 11 34 27 12 2 4 41 23 123
2008 Supervisor 12 20 41 20 5 2 0 25 33 41
2008 Non-supervisor 18 18 27 18 11 1 8 31 39 119

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 8 43 27 14 0 5 43 11 39
2017 Non-supervisor 3 8 28 30 27 1 3 59 12 98
2014 Supervisor 0 2 29 48 21 0 0 69 2 47
2014 Non-supervisor 1 9 24 40 22 2 2 65 10 127
2011 Supervisor 4 4 34 25 29 2 2 56 8 50
2011 Non-supervisor 6 10 24 33 22 2 4 58 17 123
2008 Supervisor 5 19 36 31 7 2 0 39 24 42
2008 Non-supervisor 7 16 26 30 16 1 4 49 24 119

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 30 16 20 7 0 0 28 57 39
2017 Non-supervisor 13 25 26 11 18 2 4 32 40 98
2014 Supervisor 9 9 40 32 6 0 4 40 18 48
2014 Non-supervisor 5 21 28 21 21 1 2 44 27 128
2011 Supervisor 8 35 26 14 13 2 2 28 45 50
2011 Non-supervisor 13 18 24 24 14 2 6 41 34 123
2008 Supervisor 17 43 24 14 0 2 0 15 61 42
2008 Non-supervisor 11 21 25 24 14 2 4 40 34 118

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 13 21 46 15 0 3 62 15 38
2017 Non-supervisor 7 14 20 25 23 4 7 54 24 98
2014 Supervisor 2 2 17 35 37 0 7 77 5 48
2014 Non-supervisor 2 9 18 33 32 4 2 70 11 128
2011 Supervisor 2 10 23 30 32 0 2 64 12 50
2011 Non-supervisor 5 14 18 31 19 6 7 58 22 123
2008 Supervisor 2 19 45 21 10 2 0 32 22 42
2008 Non-supervisor 5 19 27 27 13 7 2 44 27 118

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 14 34 32 18 0 0 50 16 39
2017 Non-supervisor 4 18 29 23 19 1 5 45 24 98
2014 Supervisor 4 2 36 27 26 0 4 56 7 48
2014 Non-supervisor 6 12 31 32 18 1 1 50 18 128
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 23 4 3 0 0 0 93 3 39
2017 Non-supervisor 69 20 1 7 2 0 0 89 9 98
2014 Supervisor 81 8 4 7 0 0 0 89 7 48
2014 Non-supervisor 73 15 2 5 2 1 1 90 7 128
2011 Supervisor 78 14 4 4 0 0 0 92 4 49
2011 Non-supervisor 70 20 2 5 1 1 1 92 6 123
2008 Supervisor 81 12 2 2 0 0 2 95 2 42
2008 Non-supervisor 81 9 2 4 3 0 1 91 8 118

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 30 20 18 10 0 0 52 28 39
2017 Non-supervisor 33 23 17 14 3 9 2 63 18 98
2014 Supervisor 55 26 13 2 4 0 0 81 7 48
2014 Non-supervisor 37 26 11 7 10 4 4 70 18 128

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 34 10 7 5 0 0 78 12 39
2017 Non-supervisor 48 28 11 8 4 1 0 76 12 98
2014 Supervisor 71 18 6 2 2 0 0 89 5 48
2014 Non-supervisor 52 28 2 10 5 2 1 82 16 128

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 46 11 5 2 0 0 81 8 39
2017 Non-supervisor 35 39 14 9 1 2 1 76 10 98
2014 Supervisor 59 28 6 5 2 0 0 87 7 48
2014 Non-supervisor 43 36 10 6 2 1 1 81 9 128
2011 Supervisor 44 44 2 8 0 0 2 90 8 50
2011 Non-supervisor 42 37 10 6 1 4 0 83 7 123
2008 Supervisor 33 60 2 0 0 2 2 98 0 42
2008 Non-supervisor 37 40 7 11 1 2 3 81 12 118

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 42 13 6 2 3 0 79 8 39
2017 Non-supervisor 27 31 13 8 8 9 3 67 19 98
2014 Supervisor 68 19 9 2 2 0 0 87 5 48
2014 Non-supervisor 41 24 8 9 5 10 2 74 16 128
2011 Supervisor 70 22 6 0 0 0 2 94 0 50
2011 Non-supervisor 41 24 14 6 4 10 0 73 11 123
2008 Supervisor 60 31 5 0 0 2 2 95 0 42
2008 Non-supervisor 42 27 11 3 5 9 2 78 10 117

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 41 16 21 9 3 2 51 32 39
2017 Non-supervisor 11 22 23 19 8 15 2 40 33 98
2014 Supervisor 31 37 12 11 2 2 4 72 14 48
2014 Non-supervisor 22 15 15 22 7 16 3 46 36 128

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 58 7 0 2 0 0 90 2 39
2017 Non-supervisor 51 36 8 3 2 0 0 88 5 98
2014 Supervisor 70 21 2 7 0 0 0 91 7 48
2014 Non-supervisor 54 38 3 4 1 0 0 92 5 128
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 46 5 8 5 0 0 82 13 39
2017 Non-supervisor 49 33 10 2 4 0 2 83 7 98
2014 Supervisor 60 19 10 7 2 0 2 81 9 48
2014 Non-supervisor 54 22 11 7 5 1 0 77 12 128
2011 Supervisor 50 38 4 4 2 0 2 90 6 50
2011 Non-supervisor 52 30 6 8 2 1 1 83 11 123
2008 Supervisor 57 31 2 5 0 2 2 93 5 42
2008 Non-supervisor 54 25 14 6 1 1 0 79 7 118

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 38 13 0 2 0 0 85 2 39
2017 Non-supervisor 54 26 11 2 3 1 3 84 5 98
2014 Supervisor 66 17 8 5 2 0 2 84 7 48
2014 Non-supervisor 55 28 9 6 2 1 0 83 8 128
2011 Supervisor 60 22 4 4 2 5 4 89 7 50
2011 Non-supervisor 63 22 6 4 4 1 0 86 8 123
2008 Supervisor 62 29 5 0 0 2 2 95 0 42
2008 Non-supervisor 55 25 10 5 1 3 2 83 6 118

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 44 5 5 2 0 0 88 7 39
2017 Non-supervisor 48 32 7 6 5 1 2 82 11 97
2014 Supervisor 62 25 6 2 2 0 2 89 5 48
2014 Non-supervisor 50 35 8 4 2 1 0 86 6 128
2011 Supervisor 56 36 0 4 2 0 2 94 6 50
2011 Non-supervisor 55 24 8 5 6 1 1 81 11 123
2008 Supervisor 57 33 5 0 0 2 2 95 0 42
2008 Non-supervisor 54 31 8 4 3 0 0 85 7 118

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 12 0 2 0 0 0 98 2 39
2017 Non-supervisor 78 16 2 0 0 0 4 98 0 98
2014 Supervisor 85 9 0 2 2 0 2 95 5 48
2014 Non-supervisor 87 9 1 2 1 0 0 96 3 128
2011 Supervisor 83 11 2 2 0 0 2 96 2 50
2011 Non-supervisor 86 9 1 3 1 1 0 95 4 123
2008 Supervisor 79 12 2 2 0 2 2 95 3 42
2008 Non-supervisor 89 8 0 3 0 0 0 97 3 118

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 24 5 5 0 0 0 89 5 38
2017 Non-supervisor 73 14 4 3 2 0 5 90 5 98
2014 Supervisor 79 17 0 0 2 0 2 98 2 48
2014 Non-supervisor 61 21 8 4 2 1 2 85 6 128
2011 Supervisor 52 22 12 6 6 0 2 75 12 50
2011 Non-supervisor 54 26 10 5 2 4 1 83 6 123

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 26 5 6 2 0 0 86 9 38
2017 Non-supervisor 65 22 5 5 1 0 2 88 6 98

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 20 8 0 2 0 0 90 2 38
2017 Non-supervisor 65 20 7 5 1 0 2 87 6 98

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 23 11 0 5 0 0 84 5 38
2017 Non-supervisor 58 21 12 4 3 0 2 81 7 98
2014 Supervisor 70 15 7 7 0 0 2 86 7 48
2014 Non-supervisor 59 24 7 5 4 1 0 84 9 128
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 42 20 5 5 0 11 67 11 39
2014 Supervisor 35 41 4 9 5 0 6 81 15 48

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 42 18 9 2 0 0 72 11 39
2017 Non-supervisor 37 32 14 8 4 5 0 73 12 98
2014 Supervisor 47 36 8 7 2 0 0 82 9 48
2014 Non-supervisor 47 30 10 5 5 3 0 79 10 128
2011 Supervisor 50 36 6 4 2 2 0 88 6 50
2011 Non-supervisor 39 38 11 6 3 3 0 79 9 122

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 42 13 18 5 0 0 65 23 39
2017 Non-supervisor 30 32 17 12 8 1 0 62 20 98
2014 Supervisor 49 29 13 5 5 0 0 78 9 48
2014 Non-supervisor 44 34 8 10 3 2 0 79 13 128
2011 Supervisor 52 34 4 8 2 0 0 86 10 50
2011 Non-supervisor 38 36 13 8 3 2 0 75 11 123
2008 Supervisor 31 45 10 10 5 0 0 76 14 42
2008 Non-supervisor 39 26 13 13 8 2 0 66 21 118

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 40 17 20 8 0 0 55 28 39
2017 Non-supervisor 19 35 12 22 6 7 0 58 30 98
2014 Supervisor 34 33 13 13 5 2 0 69 18 48
2014 Non-supervisor 33 38 13 10 2 4 0 74 13 128
2011 Supervisor 34 43 10 6 2 5 0 81 8 50
2011 Non-supervisor 20 51 12 8 3 6 0 75 12 122
2008 Supervisor 14 55 14 14 0 2 0 71 15 42
2008 Non-supervisor 24 33 19 11 8 6 0 60 20 118

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 30 20 10 10 0 0 60 20 39
2017 Non-supervisor 27 32 16 9 7 9 0 65 17 98
2014 Supervisor 55 21 15 2 7 0 0 76 9 48
2014 Non-supervisor 37 32 11 7 5 7 0 75 13 128
2011 Supervisor 60 30 6 2 2 0 0 90 4 50
2011 Non-supervisor 32 38 15 9 3 4 0 73 12 121
2008 Supervisor 31 50 5 12 0 2 0 83 12 42
2008 Non-supervisor 25 36 14 10 8 6 1 65 19 118

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 37 12 31 9 0 0 47 40 39
2017 Non-supervisor 24 36 16 16 6 3 0 61 22 98
2014 Supervisor 41 41 5 6 7 0 0 83 13 48
2014 Non-supervisor 31 40 18 7 2 2 0 73 10 128
2011 Supervisor 28 54 10 6 2 0 0 82 8 50
2011 Non-supervisor 22 46 9 15 5 2 0 70 21 122
2008 Supervisor 26 48 2 21 2 0 0 74 24 42
2008 Non-supervisor 27 41 10 15 5 2 0 69 21 118
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 53 12 9 2 0 0 77 11 39
2017 Non-supervisor 35 43 11 8 3 0 0 78 11 98
2014 Supervisor 67 22 11 0 0 0 0 89 0 48
2014 Non-supervisor 52 35 11 0 2 0 0 87 2 128
2011 Supervisor 42 42 6 8 2 0 0 84 10 50
2011 Non-supervisor 43 40 5 10 2 2 0 84 11 122

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 45 0 0 2 0 0 98 2 39
2017 Non-supervisor 51 37 7 2 1 3 0 91 3 97
2014 Supervisor 68 28 2 0 2 0 0 95 2 48
2014 Non-supervisor 59 34 3 2 1 1 0 94 3 127
2011 Supervisor 75 19 4 2 0 0 0 94 2 50
2011 Non-supervisor 56 34 5 1 0 3 1 94 1 122

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 37 7 11 0 0 0 82 11 39
2017 Non-supervisor 40 30 14 10 3 2 1 73 13 98
2014 Supervisor 73 18 4 2 0 2 0 94 2 48
2014 Non-supervisor 55 27 10 3 1 3 1 85 5 127
2011 Supervisor 58 26 4 12 0 0 0 84 12 50
2011 Non-supervisor 45 31 9 6 5 2 2 79 12 122
2008 Supervisor 45 26 5 14 5 2 2 75 20 42
2008 Non-supervisor 42 37 5 9 3 3 0 82 13 119

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 44 15 3 8 0 0 75 11 39
2017 Non-supervisor 31 31 15 13 2 8 0 67 16 98
2014 Supervisor 63 31 4 0 0 2 0 95 0 48
2014 Non-supervisor 44 32 11 4 2 5 2 81 7 128
2011 Supervisor 48 30 6 8 2 6 0 83 10 50
2011 Non-supervisor 36 30 19 8 2 3 1 69 11 123

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 18 37 14 4 8 2 39 20 39
2017 Non-supervisor 27 26 16 7 6 15 4 66 15 98
2014 Supervisor 28 41 6 13 9 0 2 71 23 48
2014 Non-supervisor 29 24 12 13 7 11 4 63 23 127
2011 Supervisor 34 20 26 6 2 5 8 62 9 50
2011 Non-supervisor 30 23 16 11 7 9 5 61 21 123

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 31 0 13 0 0 0 87 13 39
2017 Non-supervisor 60 31 5 5 0 0 0 91 5 98
2014 Supervisor 72 28 0 0 0 0 0 100 0 48
2014 Non-supervisor 71 17 5 4 1 1 1 90 5 128

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 26 8 0 0 0 0 92 0 39
2017 Non-supervisor 74 19 4 1 0 1 1 95 1 98
2014 Supervisor 87 13 0 0 0 0 0 100 0 48
2014 Non-supervisor 74 16 5 2 1 2 1 92 3 128
2011 Supervisor 88 12 0 0 0 0 0 100 0 50
2011 Non-supervisor 70 22 4 1 1 2 0 94 2 123
2008 Supervisor 67 19 2 5 2 2 2 90 8 42
2008 Non-supervisor 65 21 3 3 2 2 5 92 5 119

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 39 13 16 4 0 0 66 20 39
2017 Non-supervisor 29 42 12 9 6 2 0 73 15 96
2014 Supervisor 39 45 11 2 2 0 0 84 5 48
2014 Non-supervisor 39 31 11 9 5 4 1 74 15 127
2011 Supervisor 48 32 14 6 0 0 0 80 6 50
2011 Non-supervisor 30 41 12 8 3 3 3 75 12 123
2008 Supervisor 29 38 14 17 0 2 0 68 17 42
2008 Non-supervisor 29 40 7 11 11 1 1 71 22 119

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 35 16 17 17 0 2 49 35 39
2017 Non-supervisor 9 28 21 13 16 7 7 42 34 98
2014 Supervisor 20 19 21 23 13 2 2 40 37 48
2014 Non-supervisor 19 21 15 22 17 5 1 43 42 127
2011 Supervisor 22 18 20 18 12 0 10 45 33 50
2011 Non-supervisor 20 20 17 19 17 3 5 43 39 123
2008 Supervisor 12 26 19 17 17 5 5 42 37 42
2008 Non-supervisor 9 21 15 25 21 4 4 33 50 119

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 30 14 6 8 0 0 72 13 39
2017 Non-supervisor 26 45 11 13 2 3 0 73 16 98

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 26 7 5 2 0 0 85 8 39
2017 Non-supervisor 61 28 3 4 2 2 0 91 6 98
2014 Supervisor 76 15 9 0 0 0 0 91 0 48
2014 Non-supervisor 71 21 2 3 1 2 0 94 4 128

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 36 9 3 2 0 0 86 5 39
2017 Non-supervisor 63 29 3 3 1 1 0 93 4 97
2014 Supervisor 71 20 7 2 0 0 0 91 2 48
2014 Non-supervisor 69 23 3 3 1 1 0 93 4 127
2011 Supervisor 72 22 5 2 0 0 0 93 2 50
2011 Non-supervisor 56 33 5 2 0 3 0 92 3 122

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 38 0 0 5 0 0 95 5 39
2017 Non-supervisor 64 28 5 2 1 0 0 93 3 98
2014 Supervisor 69 24 2 5 0 0 0 93 5 48
2014 Non-supervisor 69 22 6 1 2 1 0 92 2 127
2011 Supervisor 72 22 0 6 0 0 0 94 6 49
2011 Non-supervisor 60 32 5 2 1 1 0 93 2 122
2008 Supervisor 69 29 0 0 2 0 0 98 2 42
2008 Non-supervisor 54 33 7 3 3 0 0 87 6 117

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 33 10 3 7 0 0 80 10 39
2017 Non-supervisor 52 23 17 4 3 1 0 75 7 98
2014 Supervisor 69 26 2 0 2 0 0 95 2 48
2014 Non-supervisor 61 23 9 6 0 1 0 85 6 127
2011 Supervisor 66 25 7 2 0 0 0 91 2 50
2011 Non-supervisor 58 23 14 3 1 2 0 82 4 123

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 36 10 6 5 0 0 80 10 39
2017 Non-supervisor 51 25 13 6 4 1 0 77 10 98
2014 Supervisor 65 28 5 0 2 0 0 93 2 48
2014 Non-supervisor 60 24 7 8 0 1 0 85 8 127
2011 Supervisor 67 24 5 4 0 0 0 91 4 49
2011 Non-supervisor 56 25 11 5 2 1 0 83 7 123
2008 Supervisor 50 40 5 2 0 2 0 93 2 42
2008 Non-supervisor 42 38 10 7 3 0 0 80 10 118

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 28 20 3 9 0 0 67 12 39
2017 Non-supervisor 47 20 11 10 8 4 0 70 18 98
2014 Supervisor 65 13 15 5 2 0 0 78 7 48
2014 Non-supervisor 55 15 12 10 3 4 1 74 13 127
2011 Supervisor 64 14 8 8 5 2 0 79 13 50
2011 Non-supervisor 50 22 12 9 5 2 1 74 14 123
2008 Supervisor 40 29 10 12 5 2 2 73 18 42
2008 Non-supervisor 40 26 10 9 5 9 0 73 16 118
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 26 50 24 39
2017 Non-supervisor 30 37 32 97
2014 Supervisor 16 48 36 47
2014 Non-supervisor 16 46 38 127
2011 Supervisor 26 42 32 50
2011 Non-supervisor 23 45 31 123

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 30 0 58 0 0 12 10
2017 Non-supervisor 20 12 39 0 14 15 28
2014 Non-supervisor 21 23 52 0 9999 4 21
2011 Supervisor 15 0 70 0 9999 15 13
2011 Non-supervisor 18 18 43 3 9999 18 28
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 17 83 38
2017 Non-supervisor 10 90 98
2014 Supervisor 15 85 48
2014 Non-supervisor 18 82 126

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 45 11
2014 Non-supervisor 48 22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 55 11
2014 Non-supervisor 74 22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11
2014 Non-supervisor 0 22

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11
2014 Non-supervisor 0 22

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 55 11
2014 Non-supervisor 27 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 56 11
2014 Non-supervisor 42 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 44 11
2014 Non-supervisor 51 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 47 11
2014 Non-supervisor 55 22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11
2014 Non-supervisor 0 22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 64 11
2014 Non-supervisor 56 21

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 33 12 8 4 15 5 70 15 39
2017 Non-supervisor 23 23 13 5 2 28 7 71 10 98
2014 Supervisor 47 14 11 2 7 17 2 76 11 48
2014 Non-supervisor 34 14 8 6 5 26 7 72 16 127

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 41 10 5 2 2 0 82 8 39
2017 Non-supervisor 41 37 8 3 2 9 0 86 6 98
2014 Supervisor 63 21 9 2 5 0 0 84 7 48
2014 Non-supervisor 54 27 7 4 3 5 0 85 8 127
2011 Supervisor 68 26 4 0 0 2 0 96 0 50
2011 Non-supervisor 59 27 8 2 1 3 0 90 2 122
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 46 0 3 3 0 25 92 8 39
2017 Non-supervisor 26 46 6 6 6 1 10 81 13 98
2014 Supervisor 44 31 0 2 0 0 23 97 3 48
2014 Non-supervisor 35 50 4 3 1 2 4 90 5 128
2011 Supervisor 30 26 0 8 0 0 36 88 12 50
2011 Non-supervisor 24 50 10 3 1 3 8 84 4 123
2008 Supervisor 29 43 0 2 0 2 24 97 3 42
2008 Non-supervisor 26 44 11 10 2 2 6 75 13 119

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 20 12 2 2 29 10 74 7 39
2017 Non-supervisor 14 20 13 3 3 38 9 64 11 98
2014 Supervisor 28 30 11 0 0 17 14 84 0 48
2014 Non-supervisor 19 19 14 3 3 26 14 65 11 127
2011 Supervisor 26 32 14 10 2 16 0 69 14 50
2011 Non-supervisor 13 27 21 5 3 20 11 59 10 123

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 24 4 0 0 3 25 94 0 39
2017 Non-supervisor 44 24 6 1 2 13 10 89 3 98
2014 Supervisor 48 17 5 0 2 4 23 91 3 48
2014 Non-supervisor 50 32 5 2 1 6 4 92 3 127
2011 Supervisor 34 22 4 0 2 3 36 90 3 50
2011 Non-supervisor 49 24 12 2 0 6 6 84 2 122
2008 Supervisor 36 33 5 0 0 2 24 94 0 42
2008 Non-supervisor 43 33 2 3 1 12 6 93 5 118

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 26 8 0 2 6 25 86 3 39
2017 Non-supervisor 33 30 8 1 3 16 10 85 5 98
2014 Supervisor 39 26 5 0 0 6 23 93 0 48
2014 Non-supervisor 50 30 8 2 1 4 5 88 4 127
2011 Supervisor 38 28 4 0 0 3 28 94 0 50
2011 Non-supervisor 37 32 12 3 0 9 7 81 4 122
2008 Supervisor 46 24 5 2 2 0 20 88 6 41
2008 Non-supervisor 37 29 7 5 5 12 5 80 12 118
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 5 95 98
2014 Non-supervisor 9 91 127

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 23 12 0 2 16 8 82 3 39
2017 Non-supervisor 32 14 15 2 1 31 5 72 5 98
2014 Supervisor 55 15 11 5 2 10 2 79 8 48
2014 Non-supervisor 41 16 8 3 3 22 7 79 9 127

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 25 5 0 2 0 2 92 2 39
2017 Non-supervisor 60 22 4 4 1 7 1 90 5 98
2014 Supervisor 77 11 7 5 0 0 0 89 5 48
2014 Non-supervisor 63 24 7 2 2 2 1 89 4 127
2011 Supervisor 78 16 4 0 0 2 0 96 0 50
2011 Non-supervisor 75 20 1 2 0 2 0 98 2 123
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 23 11 15 27 2 0 45 43 39
2017 Non-supervisor 28 24 20 14 11 0 3 54 25 98

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 20 25 24 20 2 0 30 45 39
2017 Non-supervisor 16 38 20 16 10 0 0 55 26 97

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 23 36 20 3 2 0 40 23 39
2017 Non-supervisor 31 35 16 13 3 1 1 68 17 98

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 2 37 33 18 2 0 9 53 39
2017 Non-supervisor 17 25 25 18 14 2 0 43 32 98

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 33 25 16 7 2 0 51 24 38
2017 Non-supervisor 51 22 10 5 0 0 12 84 5 98

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 23 32 10 10 0 0 48 20 39
2017 Non-supervisor 32 34 21 8 1 1 4 69 9 98

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 35 30 15 2 0 0 52 18 39
2017 Non-supervisor 36 28 17 10 5 1 5 67 15 98

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 18 28 18 10 0 0 44 29 39
2017 Non-supervisor 20 36 19 14 9 0 2 57 23 98

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 26 23 15 10 0 2 51 26 39
2017 Non-supervisor 38 31 15 7 8 0 3 70 14 98

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 35 26 7 2 0 2 64 10 39
2017 Non-supervisor 43 23 21 7 3 1 2 68 10 98

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 23 18 3 0 0 2 79 3 39
2017 Non-supervisor 64 22 10 2 0 1 2 88 2 98

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 18 2 0 2 0 2 95 2 39
2017 Non-supervisor 82 7 6 1 1 0 4 92 2 98

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 29 21 9 0 0 0 70 9 39
2017 Non-supervisor 54 30 11 2 1 0 3 86 3 98

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 19 6 2 5 0 2 87 7 38
2017 Non-supervisor 70 20 3 2 1 1 3 94 3 98

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 47 7 5 0 0 0 88 5 39
2017 Non-supervisor 66 2 0 0 0 0 32 100 0 98

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 23 6 5 0 0 0 90 5 39
2017 Non-supervisor 63 20 6 3 0 0 7 90 4 97

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 82 8 5 0 0 0 5 95 0 39
2017 Non-supervisor 76 9 7 1 2 0 5 90 3 98

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 30 13 0 0 0 2 87 0 39
2017 Non-supervisor 43 32 14 7 0 0 4 79 7 98

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 20 43 24 10 0 0 22 35 39
2017 Non-supervisor 8 39 34 15 3 1 0 48 18 98

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 25 43 20 0 0 0 20 38 39
2017 Non-supervisor 5 25 29 27 14 0 0 41 30 98

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 42 11 11 2 0 0 76 13 38
2017 Non-supervisor 38 44 10 5 3 1 0 82 8 98

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 44 26 14 2 0 0 58 16 39
2017 Non-supervisor 36 38 10 12 5 0 0 74 16 97
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 34 66 39
2017 Non-supervisor 39 61 98
2014 Supervisor 34 66 48
2014 Non-supervisor 37 63 126

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 91 9 12
2017 Non-supervisor 91 9 41
2014 Supervisor 100 0 16
2014 Non-supervisor 96 4 46

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 18 0 0 11 0 0 89 11 11
2017 Non-supervisor 74 19 0 5 2 0 0 93 7 38
2014 Supervisor 88 12 0 0 0 0 0 100 0 16
2014 Non-supervisor 66 25 5 5 0 0 0 91 5 44
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 31 26 13 6 2 0 22 78 39
2017 Non-supervisor 34 26 19 10 4 7 0 37 63 98

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 29
2017 Non-supervisor 25 58

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 29
2017 Non-supervisor 36 58

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 29 29
2017 Non-supervisor 32 58

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 73 29
2017 Non-supervisor 45 58

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 29
2017 Non-supervisor 4 58

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 29
2017 Non-supervisor 26 58

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 4 37 27 17 8 8 29
2017 Non-supervisor 1 62 24 4 3 5 56

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 19 14 30 11 0 3 43 42 29
2017 Non-supervisor 15 21 5 19 23 5 11 44 50 58

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 0 14 10 18 3 52 7 62 29
2017 Non-supervisor 14 8 6 8 18 7 39 40 49 58
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