2017 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 111.1. Region of work (variable derived from question 111)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 25 51 6 14 4 0 0 76 18 120
2014 Region - National Capital Region 42 42 3 8 4 1 0 85 13 158
2011 Region - Prairies, Nunavut, NWT 30 50 20 0 0 0 0 80 0 10
2011 Region - National Capital Region 40 46 3 9 1 1 0 87 10 145
2008 Region - Ontario (excluding National Capital Region) 45 35 0 20 0 0 0 80 20 20
2008 Region - National Capital Region 40 43 3 10 3 0 0 84 13 122

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 63 30 3 3 1 0 0 93 4 120
2014 Region - National Capital Region 76 15 4 2 1 2 0 94 3 158
2011 Region - Prairies, Nunavut, NWT 90 10 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 68 23 3 4 2 1 0 92 5 145
2008 Region - Ontario (excluding National Capital Region) 85 15 0 0 0 0 0 100 0 20
2008 Region - National Capital Region 69 17 4 9 1 0 0 86 10 122

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 63 24 3 8 2 0 0 87 10 120
2014 Region - National Capital Region 67 17 8 5 1 1 1 86 6 158
2011 Region - Prairies, Nunavut, NWT 90 0 10 0 0 0 0 90 0 10
2011 Region - National Capital Region 60 24 6 6 2 1 1 85 9 145
2008 Region - Ontario (excluding National Capital Region) 85 15 0 0 0 0 0 100 0 20
2008 Region - National Capital Region 61 18 7 11 3 0 0 79 15 122

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 46 42 1 7 4 0 0 88 11 120
2014 Region - National Capital Region 54 36 2 5 2 1 0 91 7 158
2011 Region - Ontario (excluding National Capital Region) 49 32 0 10 10 0 0 80 20 10
2011 Region - Prairies, Nunavut, NWT 50 30 0 10 10 0 0 80 20 10
2011 Region - National Capital Region 62 26 5 4 2 1 0 88 7 145

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 37 39 15 7 3 0 0 76 10 120
2014 Region - National Capital Region 50 35 6 5 3 1 1 86 7 158
2011 Region - Ontario (excluding National Capital Region) 39 40 10 11 0 0 0 79 11 10
2011 Region - Prairies, Nunavut, NWT 10 60 20 10 0 0 0 70 10 10
2011 Region - National Capital Region 47 34 7 7 1 1 3 84 9 145
2008 Region - Ontario (excluding National Capital Region) 40 45 5 10 0 0 0 85 10 20
2008 Region - National Capital Region 36 37 11 11 2 1 2 75 14 122

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 52 32 6 7 3 0 0 84 10 120
2014 Region - National Capital Region 59 28 5 3 2 1 0 89 5 158
2011 Region - Prairies, Nunavut, NWT 60 30 10 0 0 0 0 90 0 10
2011 Region - National Capital Region 61 27 6 4 1 1 1 89 5 145
2008 Region - Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 20
2008 Region - National Capital Region 53 35 6 4 2 0 0 89 6 122

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 55 34 4 4 3 0 0 90 6 120
2014 Region - National Capital Region 65 25 4 3 1 1 0 91 5 158
2011 Region - Ontario (excluding National Capital Region) 79 21 0 0 0 0 0 100 0 10
2011 Region - Prairies, Nunavut, NWT 50 40 0 10 0 0 0 90 10 10
2011 Region - National Capital Region 66 23 4 5 1 1 1 90 6 145
2008 Region - Ontario (excluding National Capital Region) 70 15 5 5 5 0 0 85 10 20
2008 Region - National Capital Region 55 34 3 7 2 0 0 89 8 122

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 57 34 5 2 3 0 0 90 5 120
2014 Region - National Capital Region 59 32 3 5 1 1 0 91 6 158

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 52 26 12 8 1 0 1 79 9 119
2014 Region - National Capital Region 62 24 5 6 2 1 0 87 8 158
2011 Region - Ontario (excluding National Capital Region) 79 10 0 11 0 0 0 89 11 10
2011 Region - Prairies, Nunavut, NWT 50 40 0 10 0 0 0 90 10 10
2011 Region - National Capital Region 57 28 4 7 1 1 1 87 9 144

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 31 29 3 5 9 1 23 79 18 119
2014 Region - National Capital Region 37 18 7 9 10 4 16 68 23 157
2011 Region - Ontario (excluding National Capital Region) 19 20 20 11 11 0 20 49 27 10
2011 Region - Prairies, Nunavut, NWT 20 50 10 10 0 0 10 78 11 10
2011 Region - National Capital Region 27 17 8 10 12 3 23 60 30 145
2008 Region - Ontario (excluding National Capital Region) 35 25 10 10 5 0 15 71 18 20
2008 Region - National Capital Region 39 15 7 9 11 1 19 66 24 122

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 42 42 8 3 5 0 0 83 9 120
2014 Region - National Capital Region 54 32 7 7 1 0 0 86 7 158
2011 Region - Ontario (excluding National Capital Region) 30 60 10 0 0 0 0 90 0 10
2011 Region - Prairies, Nunavut, NWT 50 30 10 0 10 0 0 80 10 10
2011 Region - National Capital Region 62 24 7 3 3 1 0 87 6 145
2008 Region - Ontario (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 20
2008 Region - National Capital Region 50 36 8 2 2 0 1 87 5 122

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 38 39 11 8 3 0 1 78 11 120
2014 Region - National Capital Region 48 30 10 7 5 0 0 78 12 158
2011 Region - Ontario (excluding National Capital Region) 10 70 0 21 0 0 0 79 21 10
2011 Region - Prairies, Nunavut, NWT 60 30 0 10 0 0 0 90 10 10
2011 Region - National Capital Region 45 35 10 5 5 1 0 80 10 145

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 35 41 10 8 3 0 2 78 12 120

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 49 38 7 5 2 0 0 87 6 120
2014 Region - National Capital Region 56 34 7 2 1 0 0 90 3 158
2011 Region - Ontario (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 10
2011 Region - Prairies, Nunavut, NWT 70 20 10 0 0 0 0 90 0 10
2011 Region - National Capital Region 60 30 6 2 1 1 0 91 3 145
2008 Region - Ontario (excluding National Capital Region) 75 20 5 0 0 0 0 95 0 20
2008 Region - National Capital Region 58 32 4 3 1 2 0 92 4 122

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 40 35 13 6 6 0 0 75 12 120

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 56 32 7 3 2 0 0 88 5 120
2014 Region - National Capital Region 69 23 4 4 0 0 0 92 4 158
2011 Region - Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2011 Region - Prairies, Nunavut, NWT 50 30 10 10 0 0 0 80 10 10
2011 Region - National Capital Region 70 22 6 1 0 1 0 93 1 145

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 41 37 11 7 4 0 0 78 11 120
2014 Region - National Capital Region 45 33 14 3 4 1 0 79 7 158
2011 Region - Ontario (excluding National Capital Region) 39 51 10 0 0 0 0 90 0 10
2011 Region - National Capital Region 50 31 7 7 3 1 0 82 10 145

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 41 41 7 4 5 0 1 84 9 120
2014 Region - National Capital Region 51 25 12 7 4 1 0 77 11 158

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 33 44 13 6 4 0 0 77 10 120
2014 Region - National Capital Region 51 36 6 3 2 1 0 88 5 157
2011 Region - Ontario (excluding National Capital Region) 59 30 0 0 0 0 10 100 0 10
2011 Region - Prairies, Nunavut, NWT 40 50 10 0 0 0 0 90 0 10
2011 Region - National Capital Region 54 28 9 5 2 2 0 83 8 144

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 49 34 7 4 4 1 0 85 8 119
2014 Region - National Capital Region 60 27 8 4 1 0 0 87 5 158
2011 Region - Ontario (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 10
2011 Region - Prairies, Nunavut, NWT 40 40 10 10 0 0 0 80 10 10
2011 Region - National Capital Region 61 29 6 4 1 1 0 90 4 145
2008 Region - Ontario (excluding National Capital Region) 55 40 0 5 0 0 0 95 5 20
2008 Region - National Capital Region 56 36 4 3 1 0 0 92 4 122

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 28 40 15 8 7 1 1 70 15 120
2014 Region - National Capital Region 46 30 14 5 4 1 1 77 9 158
2011 Region - Ontario (excluding National Capital Region) 49 41 0 11 0 0 0 89 11 10
2011 Region - Prairies, Nunavut, NWT 20 40 40 0 0 0 0 60 0 10
2011 Region - National Capital Region 37 26 21 10 5 1 0 63 15 145
2008 Region - Ontario (excluding National Capital Region) 30 35 15 20 0 0 0 65 20 20
2008 Region - National Capital Region 31 30 20 13 5 0 1 61 18 122

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 14 28 33 12 9 2 2 22 44 120
2014 Region - National Capital Region 3 18 36 26 16 1 1 43 21 157
2011 Region - Prairies, Nunavut, NWT 0 20 30 30 20 0 0 50 20 10
2011 Region - National Capital Region 6 21 27 26 13 2 4 42 29 145
2008 Region - Ontario (excluding National Capital Region) 0 25 30 15 25 0 5 42 26 20
2008 Region - National Capital Region 7 26 40 19 5 1 3 25 34 121

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 11 11 27 29 17 1 4 48 23 120
2014 Region - National Capital Region 3 6 20 35 28 2 4 68 11 158
2011 Region - Ontario (excluding National Capital Region) 0 10 20 41 20 0 10 67 11 10
2011 Region - Prairies, Nunavut, NWT 0 10 10 60 20 0 0 80 10 10
2011 Region - National Capital Region 5 9 22 32 24 4 4 61 15 145
2008 Region - Ontario (excluding National Capital Region) 0 5 30 25 30 5 5 61 6 20
2008 Region - National Capital Region 2 14 34 21 19 2 7 45 18 122

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 5 17 33 27 13 2 4 42 23 120
2014 Region - National Capital Region 5 13 28 25 25 1 3 52 19 158
2011 Region - Ontario (excluding National Capital Region) 10 10 42 19 10 0 10 32 22 10
2011 Region - Prairies, Nunavut, NWT 10 20 30 40 0 0 0 40 30 10
2011 Region - National Capital Region 9 9 32 27 18 2 4 48 19 145
2008 Region - Ontario (excluding National Capital Region) 15 5 40 20 15 0 5 37 21 20
2008 Region - National Capital Region 15 20 29 19 10 1 7 31 38 121

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 3 10 33 27 22 1 4 51 14 120
2014 Region - National Capital Region 1 7 25 43 21 1 2 66 8 156
2011 Region - Ontario (excluding National Capital Region) 10 11 31 29 20 0 0 49 21 10
2011 Region - Prairies, Nunavut, NWT 0 20 10 60 10 0 0 70 20 10
2011 Region - National Capital Region 5 7 27 30 25 2 4 58 14 145
2008 Region - Ontario (excluding National Capital Region) 5 10 25 35 20 0 5 58 16 20
2008 Region - National Capital Region 7 16 30 29 15 1 3 45 24 122

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 18 29 22 11 16 1 3 28 50 120
2014 Region - National Capital Region 6 19 30 24 17 1 3 43 26 158
2011 Region - Ontario (excluding National Capital Region) 0 31 9 39 10 0 10 55 35 10
2011 Region - Prairies, Nunavut, NWT 0 40 20 30 10 0 0 40 40 10
2011 Region - National Capital Region 14 21 25 21 13 2 4 36 37 145
2008 Region - Ontario (excluding National Capital Region) 16 26 16 16 21 0 5 39 44 19
2008 Region - National Capital Region 12 26 25 24 8 1 3 33 40 122

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 7 14 22 30 19 3 5 53 23 119
2014 Region - National Capital Region 1 8 19 34 31 3 4 70 10 158
2011 Region - Ontario (excluding National Capital Region) 0 0 30 30 20 0 20 62 0 10
2011 Region - Prairies, Nunavut, NWT 0 0 10 60 30 0 0 90 0 10
2011 Region - National Capital Region 5 15 19 29 23 5 5 57 22 145
2008 Region - Ontario (excluding National Capital Region) 5 21 21 26 16 5 5 47 29 19
2008 Region - National Capital Region 5 20 34 25 10 5 1 37 26 122

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 4 17 34 23 17 1 3 42 22 120
2014 Region - National Capital Region 5 9 33 29 22 1 2 52 15 158
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 67 23 3 6 1 0 0 90 7 120
2014 Region - National Capital Region 75 14 3 5 1 1 1 91 6 158
2011 Region - Ontario (excluding National Capital Region) 69 21 0 10 0 0 0 90 10 10
2011 Region - Prairies, Nunavut, NWT 90 10 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 71 19 3 5 1 1 1 92 6 144
2008 Region - Ontario (excluding National Capital Region) 95 5 0 0 0 0 0 100 0 20
2008 Region - National Capital Region 80 12 1 4 2 0 1 93 6 121

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 26 28 18 16 5 6 2 58 23 120
2014 Region - National Capital Region 41 27 11 6 9 3 3 72 16 158

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 44 31 10 8 5 1 0 76 14 120
2014 Region - National Capital Region 56 25 4 8 5 1 1 83 13 158

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 33 41 14 9 1 1 1 75 11 120
2014 Region - National Capital Region 47 32 10 6 2 1 1 81 8 158
2011 Region - Ontario (excluding National Capital Region) 30 60 0 0 0 10 0 100 0 10
2011 Region - Prairies, Nunavut, NWT 50 30 0 10 0 10 0 89 11 10
2011 Region - National Capital Region 42 39 8 7 1 2 1 84 8 145
2008 Region - Ontario (excluding National Capital Region) 35 45 5 5 0 0 10 89 6 20
2008 Region - National Capital Region 41 43 7 7 1 2 0 86 8 121

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 31 32 13 9 7 6 2 69 18 120
2014 Region - National Capital Region 49 23 9 7 4 7 2 78 12 158
2011 Region - Ontario (excluding National Capital Region) 21 20 30 0 0 29 0 58 0 10
2011 Region - Prairies, Nunavut, NWT 60 10 10 0 0 20 0 87 0 10
2011 Region - National Capital Region 50 24 12 4 4 6 1 79 8 145
2008 Region - Ontario (excluding National Capital Region) 45 15 10 5 5 10 10 75 13 20
2008 Region - National Capital Region 50 30 9 3 3 5 0 84 6 120

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 9 28 21 20 9 10 2 42 34 120
2014 Region - National Capital Region 24 23 14 18 7 12 2 54 29 158

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 43 44 8 3 2 0 0 87 5 119
2014 Region - National Capital Region 56 35 3 5 1 0 0 91 5 158
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 44 37 8 4 5 0 1 82 9 120
2014 Region - National Capital Region 55 22 11 7 4 1 1 77 11 158
2011 Region - Ontario (excluding National Capital Region) 29 60 11 0 0 0 0 89 0 10
2011 Region - Prairies, Nunavut, NWT 70 20 10 0 0 0 0 90 0 10
2011 Region - National Capital Region 53 29 5 8 3 1 1 83 11 145
2008 Region - Ontario (excluding National Capital Region) 60 20 5 10 0 0 5 84 11 20
2008 Region - National Capital Region 58 26 11 4 1 1 0 84 5 121

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 49 31 13 1 3 1 3 83 4 120
2014 Region - National Capital Region 57 25 8 7 2 1 1 83 9 158
2011 Region - Ontario (excluding National Capital Region) 50 41 10 0 0 0 0 90 0 10
2011 Region - Prairies, Nunavut, NWT 60 40 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 63 19 6 5 4 2 1 85 9 145
2008 Region - Ontario (excluding National Capital Region) 60 25 10 0 0 0 5 89 0 20
2008 Region - National Capital Region 57 28 8 2 1 2 2 88 3 121

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 44 37 8 6 3 1 1 83 9 119
2014 Region - National Capital Region 51 34 8 3 3 1 1 86 6 158
2011 Region - Ontario (excluding National Capital Region) 40 50 0 10 0 0 0 90 10 10
2011 Region - Prairies, Nunavut, NWT 60 30 10 0 0 0 0 90 0 10
2011 Region - National Capital Region 55 26 6 5 6 1 1 83 11 145
2008 Region - Ontario (excluding National Capital Region) 60 30 0 5 0 0 5 95 5 20
2008 Region - National Capital Region 58 29 9 2 2 0 0 87 4 121

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 78 16 2 1 0 0 3 98 1 119
2014 Region - National Capital Region 87 9 1 2 1 0 1 97 3 158
2011 Region - Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 10
2011 Region - Prairies, Nunavut, NWT 90 10 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 85 8 1 3 1 1 1 95 4 145
2008 Region - Ontario (excluding National Capital Region) 95 0 0 0 0 0 5 100 0 20
2008 Region - National Capital Region 85 11 1 3 0 0 0 96 3 121

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 67 19 5 4 2 0 4 89 6 119
2014 Region - National Capital Region 66 20 5 3 2 1 2 89 6 158
2011 Region - Ontario (excluding National Capital Region) 78 11 0 11 0 0 0 89 11 10
2011 Region - Prairies, Nunavut, NWT 40 30 20 10 0 0 0 70 10 10
2011 Region - National Capital Region 53 24 10 5 3 3 1 81 8 145

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 62 23 7 5 1 0 1 86 7 119

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 64 20 9 4 1 0 1 85 6 119

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 58 23 11 3 4 0 1 82 7 119
2014 Region - National Capital Region 62 21 6 6 3 1 1 85 9 158
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 16 42 21 5 5 0 12 65 11 37
2014 Region - National Capital Region 34 40 4 10 5 0 7 80 16 45

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 32 36 16 9 4 3 0 70 13 120
2014 Region - National Capital Region 45 33 10 6 5 2 0 79 11 158
2011 Region - Ontario (excluding National Capital Region) 51 30 20 0 0 0 0 80 0 10
2011 Region - Prairies, Nunavut, NWT 60 40 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 41 37 9 7 3 3 0 80 10 144

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 24 36 17 15 8 1 0 61 22 120
2014 Region - National Capital Region 43 33 9 10 4 1 0 77 14 158
2011 Region - Ontario (excluding National Capital Region) 50 30 0 20 0 0 0 80 20 10
2011 Region - Prairies, Nunavut, NWT 50 30 10 10 0 0 0 80 10 10
2011 Region - National Capital Region 41 36 11 7 4 1 0 78 11 145
2008 Region - Ontario (excluding National Capital Region) 40 40 15 5 0 0 0 80 5 20
2008 Region - National Capital Region 37 30 12 13 7 1 0 68 21 121

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 15 37 13 23 6 6 0 55 31 120
2014 Region - National Capital Region 31 36 13 12 3 4 0 70 16 158
2011 Region - Prairies, Nunavut, NWT 20 50 10 10 0 10 0 78 11 10
2011 Region - National Capital Region 25 47 12 7 4 5 0 76 11 145
2008 Region - Ontario (excluding National Capital Region) 25 15 25 20 0 15 0 47 24 20
2008 Region - National Capital Region 22 43 15 10 7 2 0 67 18 121

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 24 34 17 10 8 7 0 62 20 120
2014 Region - National Capital Region 40 29 13 7 5 6 0 73 13 158
2011 Region - Prairies, Nunavut, NWT 30 30 20 10 0 10 0 67 11 10
2011 Region - National Capital Region 40 35 12 7 3 3 0 77 10 144
2008 Region - Ontario (excluding National Capital Region) 45 25 10 10 0 5 5 78 11 20
2008 Region - National Capital Region 26 40 13 8 7 4 0 70 16 121

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 17 38 14 21 7 2 0 57 29 119
2014 Region - National Capital Region 33 42 13 6 4 1 0 76 10 158
2011 Region - Prairies, Nunavut, NWT 20 30 10 30 0 10 0 55 33 10
2011 Region - National Capital Region 24 49 9 12 5 1 0 73 17 145
2008 Region - Ontario (excluding National Capital Region) 40 45 0 15 0 0 0 85 15 20
2008 Region - National Capital Region 26 44 10 16 4 1 0 70 20 121
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 31 46 11 10 3 0 0 76 13 120
2014 Region - National Capital Region 56 32 12 0 1 0 0 87 1 158
2011 Region - Ontario (excluding National Capital Region) 0 100 0 0 0 0 0 100 0 10
2011 Region - Prairies, Nunavut, NWT 70 20 0 10 0 0 0 90 10 10
2011 Region - National Capital Region 43 38 6 10 2 1 0 82 12 144

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 48 41 6 1 1 3 0 92 3 119
2014 Region - National Capital Region 60 33 3 2 1 1 0 94 3 158
2011 Region - Ontario (excluding National Capital Region) 51 39 0 0 0 0 10 100 0 10
2011 Region - Prairies, Nunavut, NWT 70 30 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 62 30 5 1 0 3 0 94 1 144

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 39 31 13 12 2 2 1 72 14 120
2014 Region - National Capital Region 58 25 9 3 1 3 1 86 5 158
2011 Region - Ontario (excluding National Capital Region) 40 40 0 10 0 0 10 89 11 10
2011 Region - Prairies, Nunavut, NWT 40 30 10 10 10 0 0 70 20 10
2011 Region - National Capital Region 50 28 8 8 4 2 1 80 12 144
2008 Region - Ontario (excluding National Capital Region) 45 30 10 10 0 5 0 79 11 20
2008 Region - National Capital Region 38 39 5 11 4 2 1 80 15 122

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 27 36 16 12 4 6 0 67 17 120
2014 Region - National Capital Region 49 32 10 3 2 4 2 85 5 158
2011 Region - Ontario (excluding National Capital Region) 20 40 20 10 0 0 10 67 11 10
2011 Region - Prairies, Nunavut, NWT 50 30 20 0 0 0 0 80 0 10
2011 Region - National Capital Region 41 29 15 9 3 4 0 73 12 145

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 22 22 23 9 6 14 4 54 18 120
2014 Region - National Capital Region 27 29 10 12 9 9 4 65 24 158
2011 Region - Ontario (excluding National Capital Region) 29 21 31 10 0 10 0 55 11 10
2011 Region - Prairies, Nunavut, NWT 50 30 0 10 10 0 0 80 20 10
2011 Region - National Capital Region 28 23 19 10 6 8 6 59 18 145

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 57 32 4 7 0 0 0 89 7 120
2014 Region - National Capital Region 70 21 4 3 0 1 1 92 3 158

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 70 23 6 0 0 1 1 94 0 120
2014 Region - National Capital Region 77 16 3 1 1 2 1 95 2 158
2011 Region - Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2011 Region - Prairies, Nunavut, NWT 80 20 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 76 18 3 1 1 1 0 95 2 145
2008 Region - Ontario (excluding National Capital Region) 80 15 0 0 0 5 0 100 0 20
2008 Region - National Capital Region 65 20 5 4 1 1 5 90 5 122

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 29 39 14 11 6 1 0 69 17 119
2014 Region - National Capital Region 38 36 12 6 5 4 1 76 11 158
2011 Region - Ontario (excluding National Capital Region) 10 59 22 10 0 0 0 69 10 10
2011 Region - Prairies, Nunavut, NWT 30 70 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 37 34 13 8 3 2 2 75 12 145
2008 Region - Ontario (excluding National Capital Region) 35 30 10 20 5 0 0 65 25 20
2008 Region - National Capital Region 30 43 8 11 7 1 1 74 18 122

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 11 28 20 13 18 5 5 43 34 120
2014 Region - National Capital Region 19 21 16 22 16 5 1 43 40 158
2011 Region - Ontario (excluding National Capital Region) 9 30 30 30 0 0 0 40 30 10
2011 Region - Prairies, Nunavut, NWT 20 30 10 30 10 0 0 50 40 10
2011 Region - National Capital Region 20 18 17 18 17 2 7 42 40 145
2008 Region - Ontario (excluding National Capital Region) 5 30 15 20 25 0 5 37 47 20
2008 Region - National Capital Region 11 21 17 25 16 4 4 36 46 122

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 28 40 13 12 4 2 0 70 16 120

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 57 30 5 4 3 2 0 88 7 120
2014 Region - National Capital Region 72 20 3 3 1 2 0 94 3 158

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 55 35 5 3 1 1 0 91 5 119
2014 Region - National Capital Region 70 23 3 3 1 1 0 93 4 158
2011 Region - Prairies, Nunavut, NWT 70 10 10 0 0 10 0 89 0 10
2011 Region - National Capital Region 60 31 5 3 0 1 0 92 3 145

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 59 34 4 2 2 0 0 92 4 120
2014 Region - National Capital Region 68 23 5 2 1 1 0 92 3 158
2011 Region - Prairies, Nunavut, NWT 60 20 10 10 0 0 0 80 10 10
2011 Region - National Capital Region 62 31 4 3 1 1 0 93 3 144
2008 Region - Ontario (excluding National Capital Region) 80 15 5 0 0 0 0 95 0 20
2008 Region - National Capital Region 53 37 5 3 2 0 0 90 5 121

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 49 26 17 4 5 1 0 75 8 120
2014 Region - National Capital Region 62 24 7 5 1 1 0 87 6 158
2011 Region - Ontario (excluding National Capital Region) 61 19 10 10 0 0 0 80 10 10
2011 Region - Prairies, Nunavut, NWT 60 20 10 10 0 0 0 80 10 10
2011 Region - National Capital Region 60 23 12 2 1 1 0 85 3 145

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 46 30 13 6 5 1 0 76 11 120
2014 Region - National Capital Region 60 26 7 7 1 1 0 86 7 158
2011 Region - Ontario (excluding National Capital Region) 71 10 20 0 0 0 0 80 0 10
2011 Region - Prairies, Nunavut, NWT 70 10 10 10 0 0 0 80 10 10
2011 Region - National Capital Region 57 27 9 5 1 1 0 85 6 144
2008 Region - Ontario (excluding National Capital Region) 55 40 0 5 0 0 0 95 5 20
2008 Region - National Capital Region 41 40 12 6 2 0 0 81 7 121

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 40 23 15 9 10 3 0 65 19 120
2014 Region - National Capital Region 56 15 13 9 3 3 1 74 12 158
2011 Region - Ontario (excluding National Capital Region) 51 20 20 10 0 0 0 70 10 10
2011 Region - Prairies, Nunavut, NWT 60 10 10 10 10 0 0 70 20 10
2011 Region - National Capital Region 52 20 11 9 5 3 1 75 14 145
2008 Region - Ontario (excluding National Capital Region) 50 10 5 10 5 20 0 75 19 20
2008 Region - National Capital Region 40 28 12 11 5 5 0 71 17 121
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Region - National Capital Region 30 41 29 119
2014 Region - National Capital Region 18 44 38 157
2011 Region - Ontario (excluding National Capital Region) 20 61 20 10
2011 Region - Prairies, Nunavut, NWT 0 50 50 10
2011 Region - National Capital Region 27 41 32 145

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Region - National Capital Region 18 11 49 0 7 16 35
2014 Region - National Capital Region 27 17 49 4 9999 3 28
2011 Region - National Capital Region 16 13 53 0 9999 18 38
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 13 87 119
2014 Region - National Capital Region 18 82 157

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 43 18
2014 Region - National Capital Region 47 27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 55 18
2014 Region - National Capital Region 64 27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 18
2014 Region - National Capital Region 0 27

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 18

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 54 18
2014 Region - National Capital Region 30 27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 40 18
2014 Region - National Capital Region 37 27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 32 18
2014 Region - National Capital Region 46 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 52 18
2014 Region - National Capital Region 64 27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 26 18
2014 Region - National Capital Region 33 27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 18
2014 Region - National Capital Region 0 27

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 18

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 26 18
2014 Region - National Capital Region 52 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 27 18
2014 Region - National Capital Region 23 27

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 62 18
2014 Region - National Capital Region 64 26

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 39 18
2014 Region - National Capital Region 38 26

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 18

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 32 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 27 18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 95 5 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 25 24 13 6 3 22 7 69 14 120
2014 Region - National Capital Region 37 15 8 6 6 22 6 72 16 158

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 36 40 9 4 3 8 0 83 8 120
2014 Region - National Capital Region 56 25 7 4 4 4 0 84 8 158
2011 Region - Ontario (excluding National Capital Region) 80 10 10 0 0 0 0 90 0 10
2011 Region - Prairies, Nunavut, NWT 60 30 0 0 0 10 0 100 0 10
2011 Region - National Capital Region 61 27 7 1 1 3 0 91 2 144
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 24 49 3 6 4 0 13 85 12 120
2014 Region - National Capital Region 37 43 4 3 1 2 10 91 5 158
2011 Region - Ontario (excluding National Capital Region) 21 49 0 0 0 10 20 100 0 10
2011 Region - Prairies, Nunavut, NWT 20 70 0 0 0 0 10 100 0 10
2011 Region - National Capital Region 27 42 7 5 1 1 17 84 7 145
2008 Region - Ontario (excluding National Capital Region) 35 15 15 20 5 0 10 56 28 20
2008 Region - National Capital Region 25 48 7 6 1 2 12 84 8 122

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 18 18 13 3 3 35 9 65 12 120
2014 Region - National Capital Region 20 23 13 2 2 26 14 71 7 158
2011 Region - Ontario (excluding National Capital Region) 10 41 19 10 0 20 0 64 12 10
2011 Region - Prairies, Nunavut, NWT 20 30 30 10 0 10 0 55 11 10
2011 Region - National Capital Region 17 27 19 6 2 19 9 62 11 145

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 42 26 7 1 1 10 13 88 3 120
2014 Region - National Capital Region 47 29 5 1 1 6 10 91 2 158
2011 Region - Ontario (excluding National Capital Region) 39 21 0 10 0 10 20 86 14 10
2011 Region - Prairies, Nunavut, NWT 40 40 10 0 0 0 10 89 0 10
2011 Region - National Capital Region 46 21 11 1 1 5 15 84 2 144
2008 Region - Ontario (excluding National Capital Region) 40 40 0 0 0 10 10 100 0 20
2008 Region - National Capital Region 45 30 2 2 1 7 12 93 4 121

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 34 28 9 1 3 12 13 83 5 119
2014 Region - National Capital Region 44 31 7 1 1 5 11 89 2 158
2011 Region - Ontario (excluding National Capital Region) 20 40 0 0 0 20 20 100 0 10
2011 Region - Prairies, Nunavut, NWT 40 60 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 39 27 11 3 0 6 14 82 4 144
2008 Region - Ontario (excluding National Capital Region) 55 30 5 0 0 5 5 94 0 20
2008 Region - National Capital Region 38 25 7 5 4 11 11 80 12 120
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 6 94 120
2014 Region - National Capital Region 9 91 158

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 36 15 15 2 1 23 8 74 5 120
2014 Region - National Capital Region 44 17 9 4 3 17 6 79 9 158

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 58 23 5 3 1 6 2 89 5 119
2014 Region - National Capital Region 65 21 7 3 1 2 1 88 5 158
2011 Region - Ontario (excluding National Capital Region) 90 0 0 10 0 0 0 90 10 10
2011 Region - Prairies, Nunavut, NWT 80 20 0 0 0 0 0 100 0 10
2011 Region - National Capital Region 75 19 2 1 0 3 0 97 1 145
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 26 22 16 15 17 1 2 50 33 120

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 13 30 23 20 13 1 0 44 33 119

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 26 30 23 16 3 1 1 57 19 120

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 13 18 29 23 16 1 0 31 40 120

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 38 24 16 8 2 1 10 70 12 119

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 24 33 26 9 4 1 3 60 13 120

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 28 30 21 11 5 1 4 61 17 120

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 22 29 23 16 9 0 1 52 25 120

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 30 31 18 9 8 0 3 63 18 120

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 38 28 21 7 3 1 2 68 10 120

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 61 23 10 2 0 1 2 87 2 120

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 79 9 6 1 1 0 4 91 2 120

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 45 32 15 4 1 0 3 79 5 120

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 65 22 4 2 2 1 3 91 5 119

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 57 15 3 1 0 0 23 94 2 120

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 62 22 6 4 0 0 6 89 5 119

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 77 9 7 1 1 0 6 91 2 120

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 44 35 13 4 0 0 4 82 5 120

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 4 34 38 18 5 1 0 39 23 120

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 7 27 33 24 10 0 0 34 34 120

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 36 41 11 8 3 1 0 78 11 119

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 28 38 16 14 4 0 0 65 19 120
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 36 64 120
2014 Region - National Capital Region 34 66 157

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 90 10 44
2014 Region - National Capital Region 96 4 53

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 68 22 0 5 5 0 0 90 10 40
2014 Region - National Capital Region 68 25 2 4 0 0 0 94 4 51
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 31 27 21 11 5 5 0 33 67 120

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 24 76

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 46 76

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 28 76

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 59 76

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 5 76

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 27 76

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Region - National Capital Region 3 51 26 9 5 7 74

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 19 19 8 23 20 1 9 43 48 76

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 11 4 9 9 19 5 43 28 55 76
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