2017 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 38 14 10 6 0 0 70 16 17
2017 Non-visible minority 26 55 4 10 4 0 0 82 14 117
2014 Visible minority 46 50 0 4 0 0 0 96 4 23
2014 Non-visible minority 41 41 3 9 4 1 0 83 13 151
2011 Visible minority 45 35 12 8 0 0 0 80 8 25
2011 Non-visible minority 39 49 2 9 1 1 0 88 10 146
2008 Visible minority 46 35 0 12 8 0 0 81 19 26
2008 Non-visible minority 39 44 3 12 1 0 1 83 14 134

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 70 15 9 6 0 0 0 85 6 17
2017 Non-visible minority 66 30 1 3 1 0 0 96 4 117
2014 Visible minority 100 0 0 0 0 0 0 100 0 23
2014 Non-visible minority 72 18 4 3 1 2 0 92 4 151
2011 Visible minority 66 17 9 9 0 0 0 82 9 25
2011 Non-visible minority 68 24 3 3 2 1 0 93 4 146
2008 Visible minority 69 12 0 19 0 0 0 81 19 26
2008 Non-visible minority 69 19 4 5 1 0 1 89 7 134

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 66 17 0 17 0 0 0 83 17 17
2017 Non-visible minority 66 23 3 6 2 0 0 89 8 117
2014 Visible minority 95 5 0 0 0 0 0 100 0 23
2014 Non-visible minority 64 18 8 6 2 1 1 83 8 151
2011 Visible minority 69 13 8 10 0 0 0 82 10 25
2011 Non-visible minority 62 24 7 5 2 1 1 86 7 146
2008 Visible minority 58 19 4 12 8 0 0 77 19 26
2008 Non-visible minority 65 19 4 9 2 0 1 84 11 134

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 24 5 0 15 0 0 79 15 17
2017 Non-visible minority 48 44 0 6 2 0 0 92 8 117
2014 Visible minority 64 25 0 5 6 0 0 90 10 23
2014 Non-visible minority 53 37 3 5 1 1 0 90 7 151
2011 Visible minority 64 20 12 4 0 0 0 84 4 25
2011 Non-visible minority 58 27 5 6 4 1 0 86 9 147

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 39 20 0 0 0 0 80 0 17
2017 Non-visible minority 40 36 13 7 3 0 0 76 11 117
2014 Visible minority 46 27 16 4 6 0 0 74 10 23
2014 Non-visible minority 49 36 6 5 3 1 1 86 8 151
2011 Visible minority 43 32 11 13 0 0 0 75 13 25
2011 Non-visible minority 44 37 7 6 1 1 3 84 8 147
2008 Visible minority 31 31 12 12 8 4 4 67 21 26
2008 Non-visible minority 36 40 9 11 2 1 1 77 14 134

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 14 13 20 0 0 0 67 20 17
2017 Non-visible minority 55 33 5 5 3 0 0 88 7 117
2014 Visible minority 66 12 8 5 10 0 0 78 15 23
2014 Non-visible minority 60 30 5 3 1 1 0 91 3 151
2011 Visible minority 52 35 9 4 0 0 0 87 4 25
2011 Non-visible minority 63 26 6 3 1 1 1 90 5 146
2008 Visible minority 46 38 8 4 4 0 0 85 8 26
2008 Non-visible minority 57 34 4 4 1 1 0 92 5 134

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 24 8 0 15 0 0 77 15 17
2017 Non-visible minority 59 33 4 4 1 0 0 91 4 117
2014 Visible minority 68 22 0 0 10 0 0 90 10 23
2014 Non-visible minority 64 26 5 4 0 1 0 91 4 151
2011 Visible minority 63 20 5 12 0 0 0 83 12 25
2011 Non-visible minority 67 24 3 4 1 1 1 92 4 147
2008 Visible minority 50 23 12 8 8 0 0 73 15 26
2008 Non-visible minority 57 33 1 7 1 1 0 91 8 134

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 34 10 0 5 0 0 86 5 17
2017 Non-visible minority 61 32 3 2 2 0 0 93 4 117
2014 Visible minority 70 27 4 0 0 0 0 96 0 23
2014 Non-visible minority 59 31 3 5 1 1 0 91 6 151

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 61 19 6 14 0 0 0 80 14 17
2017 Non-visible minority 59 22 12 6 1 0 1 82 7 116
2014 Visible minority 69 16 9 6 0 0 0 85 6 23
2014 Non-visible minority 63 24 4 5 3 1 0 88 8 151
2011 Visible minority 55 25 8 12 0 0 0 81 12 25
2011 Non-visible minority 59 28 3 7 1 1 1 89 8 146

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 48 11 0 7 11 5 19 77 23 17
2017 Non-visible minority 31 32 3 5 8 0 23 80 16 116
2014 Visible minority 42 4 4 6 22 9 13 59 36 23
2014 Non-visible minority 37 19 10 8 8 2 16 69 19 150
2011 Visible minority 27 22 8 20 8 4 12 58 33 25
2011 Non-visible minority 27 19 9 9 11 3 22 61 27 147
2008 Visible minority 27 4 23 12 4 0 31 44 22 26
2008 Non-visible minority 43 17 5 8 12 1 14 70 24 134

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 61 19 5 9 6 0 0 80 15 17
2017 Non-visible minority 44 41 8 3 5 0 0 84 7 117
2014 Visible minority 69 13 5 14 0 0 0 82 14 23
2014 Non-visible minority 54 35 7 4 1 0 0 88 5 151
2011 Visible minority 60 28 12 0 0 0 0 88 0 25
2011 Non-visible minority 60 27 6 3 4 1 0 87 7 147
2008 Visible minority 42 38 12 0 4 0 4 84 4 26
2008 Non-visible minority 51 37 7 4 2 0 0 87 6 134

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 30 5 15 5 0 0 75 20 17
2017 Non-visible minority 42 39 11 5 2 0 1 81 7 117
2014 Visible minority 41 33 13 8 5 0 0 74 13 23
2014 Non-visible minority 49 30 9 7 5 0 0 79 12 151
2011 Visible minority 40 44 9 0 8 0 0 83 8 25
2011 Non-visible minority 44 37 8 7 4 1 1 82 11 147

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 40 9 5 0 0 0 86 5 17
2017 Non-visible minority 35 41 9 7 6 0 2 78 13 117

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 43 0 5 0 0 0 95 5 17
2017 Non-visible minority 52 34 7 5 2 0 0 86 7 117
2014 Visible minority 66 30 0 4 0 0 0 96 4 23
2014 Non-visible minority 56 33 8 1 1 0 0 89 2 151
2011 Visible minority 59 37 4 0 0 0 0 96 0 25
2011 Non-visible minority 63 28 6 2 1 1 0 91 3 147
2008 Visible minority 50 38 8 0 4 0 0 88 4 26
2008 Non-visible minority 63 28 3 4 1 1 0 92 5 134

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 29 10 0 20 0 0 70 20 17
2017 Non-visible minority 45 33 12 7 3 0 0 78 10 116

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 67 13 14 0 6 0 0 80 6 17
2017 Non-visible minority 58 32 6 4 1 0 0 90 4 117
2014 Visible minority 79 9 12 0 0 0 0 88 0 23
2014 Non-visible minority 70 24 3 3 0 0 0 94 3 151
2011 Visible minority 67 22 8 4 0 0 0 89 4 25
2011 Non-visible minority 70 22 5 1 0 1 0 93 1 147

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 45 5 14 6 0 0 75 20 17
2017 Non-visible minority 44 36 11 5 4 0 0 80 9 117
2014 Visible minority 51 31 8 9 0 0 0 83 9 23
2014 Non-visible minority 44 33 14 3 5 1 0 77 8 151
2011 Visible minority 40 52 4 0 4 0 0 92 4 25
2011 Non-visible minority 51 29 8 8 2 1 1 81 10 146

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 40 0 5 15 0 0 80 20 17
2017 Non-visible minority 42 43 7 3 3 0 1 86 6 117
2014 Visible minority 41 32 4 14 10 0 0 72 24 23
2014 Non-visible minority 53 25 13 5 3 1 0 79 8 151

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 33 20 0 0 0 0 80 0 17
2017 Non-visible minority 36 43 12 5 4 0 0 79 9 117
2014 Visible minority 59 36 5 0 0 0 0 95 0 23
2014 Non-visible minority 51 35 6 5 2 1 0 87 7 150
2011 Visible minority 51 28 17 4 0 0 0 79 4 25
2011 Non-visible minority 54 30 7 5 2 2 1 86 7 146

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 23 9 5 6 0 0 80 11 17
2017 Non-visible minority 50 35 7 4 3 1 0 86 7 116
2014 Visible minority 63 23 9 6 0 0 0 85 6 23
2014 Non-visible minority 62 26 7 3 1 0 0 88 5 151
2011 Visible minority 59 37 4 0 0 0 0 96 0 25
2011 Non-visible minority 59 29 7 4 1 1 0 89 5 147
2008 Visible minority 46 42 4 4 4 0 0 88 8 26
2008 Non-visible minority 55 36 4 4 1 0 0 91 4 134

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 38 27 6 5 0 0 62 11 17
2017 Non-visible minority 34 40 12 7 5 1 1 76 11 117
2014 Visible minority 58 21 17 0 4 0 0 78 4 23
2014 Non-visible minority 45 32 12 5 3 1 1 79 9 151
2011 Visible minority 40 29 15 12 4 0 0 69 15 25
2011 Non-visible minority 37 28 22 8 5 1 0 65 13 147
2008 Visible minority 31 42 19 4 0 0 4 76 4 26
2008 Non-visible minority 31 28 22 14 5 1 0 59 20 134

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 25 30 5 12 9 8 20 44 17
2017 Non-visible minority 13 29 33 14 9 1 1 24 43 117
2014 Visible minority 5 21 34 27 9 0 4 37 27 22
2014 Non-visible minority 1 16 36 26 19 1 1 45 18 150
2011 Visible minority 12 15 12 31 16 8 5 54 32 25
2011 Non-visible minority 4 21 31 26 14 1 4 41 26 146
2008 Visible minority 8 15 46 23 0 0 8 25 25 26
2008 Non-visible minority 5 28 38 17 9 2 2 27 34 133

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 10 27 36 18 0 0 54 19 17
2017 Non-visible minority 10 12 26 27 19 1 5 49 23 117
2014 Visible minority 6 5 26 32 22 0 8 59 12 22
2014 Non-visible minority 2 7 19 35 31 2 4 70 9 151
2011 Visible minority 4 0 21 42 25 8 0 73 4 25
2011 Non-visible minority 4 11 21 34 23 3 6 61 16 147
2008 Visible minority 0 0 42 31 8 0 19 48 0 26
2008 Non-visible minority 2 14 31 25 20 4 4 48 18 134

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 15 31 24 10 0 8 37 29 17
2017 Non-visible minority 5 15 33 28 15 1 3 45 21 117
2014 Visible minority 9 17 33 24 13 0 4 39 27 23
2014 Non-visible minority 5 14 27 25 26 1 2 53 19 151
2011 Visible minority 8 8 27 34 15 8 0 54 16 25
2011 Non-visible minority 10 11 33 24 17 1 4 43 22 147
2008 Visible minority 12 12 27 31 8 0 12 43 26 26
2008 Non-visible minority 17 20 32 16 10 2 5 27 39 133

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 6 11 27 19 36 0 0 55 17 17
2017 Non-visible minority 2 7 32 32 22 1 4 56 10 117
2014 Visible minority 0 4 15 56 21 0 4 79 5 23
2014 Non-visible minority 0 8 27 41 22 1 1 64 8 149
2011 Visible minority 0 8 15 36 23 8 10 72 10 25
2011 Non-visible minority 6 9 29 30 24 1 2 55 15 147
2008 Visible minority 8 12 35 31 8 0 8 42 21 26
2008 Non-visible minority 6 18 27 31 15 1 2 47 25 134

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 16 16 5 29 9 8 41 39 17
2017 Non-visible minority 15 29 24 15 14 0 2 30 45 117
2014 Visible minority 9 15 29 23 16 0 8 43 26 23
2014 Non-visible minority 5 18 31 25 17 1 2 43 24 151
2011 Visible minority 11 15 9 31 20 8 5 59 31 25
2011 Non-visible minority 12 24 27 20 12 1 5 34 38 147
2008 Visible minority 4 27 27 31 4 0 8 38 33 26
2008 Non-visible minority 14 27 23 20 11 2 2 32 43 133

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 10 11 38 14 9 8 63 23 17
2017 Non-visible minority 6 13 22 29 22 2 6 55 21 116
2014 Visible minority 0 10 12 40 22 8 8 73 12 23
2014 Non-visible minority 1 6 19 33 36 2 3 72 8 151
2011 Visible minority 0 9 15 31 23 14 8 70 11 25
2011 Non-visible minority 5 14 20 31 23 3 5 58 20 147
2008 Visible minority 4 19 31 35 0 4 8 39 26 26
2008 Non-visible minority 5 20 32 24 14 6 0 41 26 133

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 6 18 23 16 28 0 8 48 27 17
2017 Non-visible minority 4 15 33 27 18 1 3 46 20 117
2014 Visible minority 4 10 38 25 19 0 4 45 15 23
2014 Non-visible minority 5 9 31 32 20 1 1 53 15 151
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 60 28 0 12 0 0 0 88 12 17
2017 Non-visible minority 71 20 2 5 2 0 0 91 7 117
2014 Visible minority 96 4 0 0 0 0 0 100 0 23
2014 Non-visible minority 72 15 3 6 2 1 1 88 8 151
2011 Visible minority 71 25 4 0 0 0 0 96 0 25
2011 Non-visible minority 73 17 3 5 1 1 1 91 6 146
2008 Visible minority 84 4 0 8 0 0 4 92 8 25
2008 Non-visible minority 81 11 2 2 3 0 1 92 5 134

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 26 20 20 10 5 0 48 32 17
2017 Non-visible minority 32 25 17 13 4 7 2 63 19 117
2014 Visible minority 42 9 14 9 14 8 5 58 26 23
2014 Non-visible minority 43 29 11 4 7 3 3 76 12 151

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 28 10 5 20 0 0 65 25 17
2017 Non-visible minority 49 30 10 8 2 1 0 79 10 117
2014 Visible minority 46 18 13 13 10 0 0 64 23 23
2014 Non-visible minority 59 27 2 6 3 1 1 88 10 151

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 45 5 6 0 0 0 88 6 17
2017 Non-visible minority 34 40 15 7 1 2 1 76 9 117
2014 Visible minority 47 35 10 9 0 0 0 82 9 23
2014 Non-visible minority 48 33 9 5 3 1 1 83 8 151
2011 Visible minority 43 32 8 8 0 9 0 83 9 25
2011 Non-visible minority 43 40 8 7 1 2 1 85 7 147
2008 Visible minority 44 48 4 4 0 0 0 92 4 25
2008 Non-visible minority 35 44 6 9 1 2 3 83 10 134

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 21 19 17 5 0 0 59 22 17
2017 Non-visible minority 28 35 12 7 7 9 2 71 15 117
2014 Visible minority 35 37 5 4 6 13 0 83 12 23
2014 Non-visible minority 51 21 9 7 3 7 2 78 12 151
2011 Visible minority 39 21 19 8 4 9 0 66 13 25
2011 Non-visible minority 51 23 11 3 3 7 1 81 7 147
2008 Visible minority 44 28 12 0 8 8 0 78 9 25
2008 Non-visible minority 47 28 9 3 3 8 2 83 7 133

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 18 22 30 11 5 0 34 43 17
2017 Non-visible minority 10 28 21 16 8 14 2 45 29 117
2014 Visible minority 19 17 15 13 6 30 0 52 27 23
2014 Non-visible minority 25 22 14 20 6 10 3 54 30 151

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 49 27 6 14 5 0 0 75 18 17
2017 Non-visible minority 47 43 8 1 1 0 0 90 2 117
2014 Visible minority 45 31 15 9 0 0 0 76 9 23
2014 Non-visible minority 61 34 1 3 1 0 0 95 4 151
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 40 0 0 9 0 0 91 9 17
2017 Non-visible minority 46 35 10 3 4 0 1 82 7 117
2014 Visible minority 60 21 6 8 5 0 0 81 13 23
2014 Non-visible minority 56 20 12 7 4 1 1 77 11 151
2011 Visible minority 56 31 9 0 4 0 0 87 4 25
2011 Non-visible minority 51 33 5 8 2 1 1 85 10 147
2008 Visible minority 64 20 8 4 0 4 0 88 4 25
2008 Non-visible minority 53 28 11 6 1 1 1 82 7 134

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 28 0 5 0 0 9 95 5 17
2017 Non-visible minority 52 28 14 1 3 1 1 82 4 117
2014 Visible minority 69 8 14 4 5 0 0 77 9 23
2014 Non-visible minority 57 26 8 6 1 1 1 84 8 151
2011 Visible minority 72 24 0 0 4 0 0 96 4 25
2011 Non-visible minority 61 21 6 5 3 2 1 85 9 147
2008 Visible minority 76 8 8 4 0 4 0 88 4 25
2008 Non-visible minority 54 28 9 4 1 2 2 86 5 134

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 23 11 5 0 0 9 83 5 17
2017 Non-visible minority 48 35 6 6 5 1 0 83 11 116
2014 Visible minority 58 33 0 4 5 0 0 91 9 23
2014 Non-visible minority 53 31 9 3 2 1 1 86 5 151
2011 Visible minority 45 39 15 0 0 0 0 85 0 25
2011 Non-visible minority 57 26 4 5 6 1 1 85 11 147
2008 Visible minority 72 20 8 0 0 0 0 92 0 25
2008 Non-visible minority 52 33 7 4 2 1 1 86 6 134

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 81 5 0 0 0 0 14 100 0 17
2017 Non-visible minority 80 16 2 1 0 0 1 97 1 117
2014 Visible minority 100 0 0 0 0 0 0 100 0 23
2014 Non-visible minority 86 9 1 3 1 0 1 95 4 151
2011 Visible minority 96 4 0 0 0 0 0 100 0 25
2011 Non-visible minority 83 10 1 3 1 1 1 95 4 147
2008 Visible minority 88 12 0 0 0 0 0 100 0 26
2008 Non-visible minority 86 8 1 4 0 1 1 95 4 133

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 80 8 12 0 0 0 0 88 0 17
2017 Non-visible minority 69 17 4 4 2 0 4 90 6 116
2014 Visible minority 70 20 0 6 4 0 0 90 10 23
2014 Non-visible minority 66 20 7 2 1 1 2 89 4 151
2011 Visible minority 56 21 20 0 0 4 0 80 0 25
2011 Non-visible minority 53 25 8 6 3 3 1 82 10 147

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 70 30 0 0 0 0 0 100 0 17
2017 Non-visible minority 63 22 6 5 1 0 1 87 7 116

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 29 5 9 0 0 0 86 9 17
2017 Non-visible minority 67 19 8 3 1 0 1 87 4 116

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 33 9 0 0 0 0 91 0 17
2017 Non-visible minority 60 19 12 4 4 0 1 80 8 116
2014 Visible minority 65 26 0 4 5 0 0 91 9 23
2014 Non-visible minority 62 21 8 5 3 1 1 85 8 151
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-visible minority 14 43 22 2 5 0 13 66 9 35
2014 Non-visible minority 35 42 4 7 5 0 7 82 13 45

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 31 14 0 11 5 0 73 11 17
2017 Non-visible minority 35 35 14 10 2 3 0 73 12 117
2014 Visible minority 45 32 13 0 6 4 0 80 6 23
2014 Non-visible minority 48 32 9 6 4 2 0 81 10 151
2011 Visible minority 53 32 8 4 0 4 0 88 4 25
2011 Non-visible minority 40 38 10 6 3 3 0 81 9 146

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 44 19 0 11 0 0 70 11 17
2017 Non-visible minority 28 33 15 16 7 1 0 62 23 117
2014 Visible minority 43 24 27 0 6 0 0 67 6 23
2014 Non-visible minority 46 34 7 10 3 2 0 81 13 151
2011 Visible minority 41 43 12 4 0 0 0 84 4 25
2011 Non-visible minority 43 33 11 9 4 1 0 77 12 147
2008 Visible minority 48 28 12 8 0 4 0 79 8 25
2008 Non-visible minority 35 32 11 13 8 1 0 68 21 134

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 41 5 28 6 0 0 60 35 17
2017 Non-visible minority 18 34 15 21 6 6 0 55 29 117
2014 Visible minority 37 27 19 9 0 8 0 70 10 23
2014 Non-visible minority 33 38 12 11 3 3 0 73 15 151
2011 Visible minority 28 57 4 4 4 4 0 88 8 25
2011 Non-visible minority 24 47 13 8 3 6 0 75 12 146
2008 Visible minority 44 28 16 4 0 8 0 78 4 25
2008 Non-visible minority 17 41 17 13 7 4 0 61 21 134

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 34 29 0 6 0 0 65 6 17
2017 Non-visible minority 27 30 16 11 8 8 0 62 21 117
2014 Visible minority 55 26 9 0 6 5 0 84 6 23
2014 Non-visible minority 41 30 12 7 5 5 0 75 12 151
2011 Visible minority 44 40 12 4 0 0 0 84 4 25
2011 Non-visible minority 40 34 13 7 3 3 0 77 10 145
2008 Visible minority 40 24 24 4 0 8 0 70 4 25
2008 Non-visible minority 25 43 9 12 7 4 1 71 20 134

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 40 10 10 6 0 0 74 17 17
2017 Non-visible minority 19 35 16 21 7 3 0 55 28 117
2014 Visible minority 42 38 10 4 0 5 0 84 5 23
2014 Non-visible minority 33 41 14 7 4 1 0 74 12 151
2011 Visible minority 32 53 4 12 0 0 0 85 12 25
2011 Non-visible minority 23 47 10 13 5 2 0 71 18 146
2008 Visible minority 36 36 12 12 0 4 0 75 13 25
2008 Non-visible minority 25 43 7 18 5 1 0 69 23 134
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 28 0 20 0 0 0 80 20 17
2017 Non-visible minority 30 47 13 7 3 0 0 77 10 117
2014 Visible minority 63 28 9 0 0 0 0 91 0 23
2014 Non-visible minority 56 31 12 0 1 0 0 87 1 151
2011 Visible minority 45 43 4 8 0 0 0 88 8 25
2011 Non-visible minority 43 39 5 9 2 1 0 83 12 146

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 69 10 16 5 0 0 0 79 5 16
2017 Non-visible minority 49 43 3 1 1 3 0 94 2 117
2014 Visible minority 64 17 9 6 0 4 0 84 6 23
2014 Non-visible minority 61 34 2 1 1 1 0 96 2 151
2011 Visible minority 59 33 4 0 0 4 0 96 0 25
2011 Non-visible minority 62 30 5 1 0 2 1 94 1 146

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 10 14 11 0 8 0 73 12 17
2017 Non-visible minority 40 34 12 10 2 1 1 75 13 117
2014 Visible minority 52 24 15 0 4 5 0 80 4 23
2014 Non-visible minority 61 24 8 3 1 2 1 88 4 151
2011 Visible minority 39 32 13 8 8 0 0 72 15 25
2011 Non-visible minority 50 29 6 8 3 2 1 82 11 146
2008 Visible minority 42 38 4 0 8 8 0 88 8 26
2008 Non-visible minority 43 34 4 13 3 2 1 79 16 134

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 28 15 14 0 8 0 68 15 17
2017 Non-visible minority 31 33 15 10 4 5 0 69 15 117
2014 Visible minority 41 34 15 5 0 0 6 79 5 23
2014 Non-visible minority 51 31 8 3 2 5 1 86 5 151
2011 Visible minority 40 28 20 4 8 0 0 68 12 25
2011 Non-visible minority 40 30 15 9 1 4 1 74 11 147

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 15 12 6 15 5 8 62 24 17
2017 Non-visible minority 23 24 23 8 4 15 3 57 15 117
2014 Visible minority 16 25 17 10 4 27 0 57 19 23
2014 Non-visible minority 31 29 9 13 8 5 4 67 23 151
2011 Visible minority 27 17 24 12 4 8 9 52 19 25
2011 Non-visible minority 32 22 18 9 6 8 5 62 17 147

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 60 33 0 6 0 0 0 94 6 17
2017 Non-visible minority 60 30 4 6 0 0 0 90 6 117
2014 Visible minority 92 8 0 0 0 0 0 100 0 23
2014 Non-visible minority 68 21 4 3 1 1 1 91 4 151

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 78 12 9 0 0 0 0 91 0 17
2017 Non-visible minority 72 21 5 1 0 1 1 94 1 117
2014 Visible minority 92 8 0 0 0 0 0 100 0 23
2014 Non-visible minority 75 16 4 2 1 2 1 93 3 151
2011 Visible minority 78 14 8 0 0 0 0 92 0 25
2011 Non-visible minority 75 20 2 1 1 1 0 96 2 147
2008 Visible minority 62 15 4 0 4 4 12 91 5 26
2008 Non-visible minority 66 21 3 4 1 1 3 91 5 134

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 25 21 11 14 0 0 54 25 17
2017 Non-visible minority 30 44 9 11 5 2 0 75 16 115
2014 Visible minority 20 45 17 5 6 8 0 70 11 23
2014 Non-visible minority 42 33 10 7 4 3 1 78 12 151
2011 Visible minority 23 32 24 4 8 5 4 60 13 25
2011 Non-visible minority 37 40 11 8 1 1 2 80 9 147
2008 Visible minority 27 35 12 15 8 0 4 64 24 26
2008 Non-visible minority 30 40 8 12 8 1 0 71 20 134

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 29 11 17 19 0 0 54 35 17
2017 Non-visible minority 8 31 20 13 16 6 7 44 34 117
2014 Visible minority 30 30 13 16 10 0 0 60 27 23
2014 Non-visible minority 18 19 17 22 17 5 1 39 42 151
2011 Visible minority 19 24 25 8 12 9 4 50 22 25
2011 Non-visible minority 21 19 16 21 16 1 7 43 40 147
2008 Visible minority 12 19 23 19 15 8 4 35 39 26
2008 Non-visible minority 10 23 15 24 20 4 4 36 48 134

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 28 11 25 0 0 0 63 25 17
2017 Non-visible minority 29 42 13 9 4 3 0 73 14 117

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 56 30 0 5 9 0 0 86 14 17
2017 Non-visible minority 60 28 4 4 1 2 0 90 6 117
2014 Visible minority 73 13 4 6 0 4 0 89 6 23
2014 Non-visible minority 72 21 3 1 1 1 0 95 2 151

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 36 0 12 0 0 0 88 12 16
2017 Non-visible minority 61 30 5 2 1 1 0 92 3 117
2014 Visible minority 59 35 0 6 0 0 0 94 6 23
2014 Non-visible minority 72 20 5 1 1 1 0 93 2 151
2011 Visible minority 40 43 8 8 0 0 0 83 8 25
2011 Non-visible minority 65 27 4 1 0 3 0 94 1 146

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 34 5 11 0 0 0 85 11 17
2017 Non-visible minority 65 30 3 0 2 0 0 94 2 117
2014 Visible minority 68 21 10 0 0 0 0 90 0 23
2014 Non-visible minority 70 22 4 2 1 1 0 92 4 151
2011 Visible minority 48 47 4 0 0 0 0 96 0 25
2011 Non-visible minority 66 26 4 3 1 1 0 92 4 145
2008 Visible minority 44 44 12 0 0 0 0 88 0 25
2008 Non-visible minority 61 30 3 3 3 0 0 91 6 133

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 15 6 14 6 0 0 74 20 17
2017 Non-visible minority 50 27 17 2 4 1 0 77 6 117
2014 Visible minority 55 35 10 0 0 0 0 90 0 23
2014 Non-visible minority 65 22 7 5 1 1 0 88 5 151
2011 Visible minority 53 43 4 0 0 0 0 96 0 25
2011 Non-visible minority 62 20 13 3 1 1 0 83 4 147

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 21 6 9 11 0 0 74 20 17
2017 Non-visible minority 50 28 13 6 3 1 0 79 9 117
2014 Visible minority 56 34 6 5 0 0 0 90 5 23
2014 Non-visible minority 63 24 7 6 1 1 0 87 6 151
2011 Visible minority 57 35 4 4 0 0 0 92 4 25
2011 Non-visible minority 60 23 10 5 1 1 0 84 6 146
2008 Visible minority 36 48 4 12 0 0 0 84 12 25
2008 Non-visible minority 46 37 9 4 3 1 0 83 8 134

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 16 5 9 12 0 0 74 21 17
2017 Non-visible minority 44 22 15 8 8 3 0 69 16 117
2014 Visible minority 55 12 17 0 6 10 0 75 7 23
2014 Non-visible minority 59 15 12 9 2 2 1 76 12 151
2011 Visible minority 45 24 12 8 4 4 4 75 13 25
2011 Non-visible minority 55 19 11 9 5 2 0 75 14 147
2008 Visible minority 40 28 24 4 0 4 0 71 4 25
2008 Non-visible minority 40 27 7 11 6 8 1 74 19 134
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Visible minority 19 26 55 17
2017 Non-visible minority 31 42 27 116
2014 Visible minority 21 43 36 23
2014 Non-visible minority 15 47 37 150
2011 Visible minority 24 44 32 25
2011 Non-visible minority 24 45 32 147

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-visible minority 25 11 44 0 7 13 34
2014 Non-visible minority 23 13 55 5 9999 4 23
2011 Non-visible minority 17 15 47 3 9999 18 34
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 10 90 116
2014 Visible minority 22 78 23
2014 Non-visible minority 16 84 150

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 36 13
2014 Non-visible minority 47 23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 62 13
2014 Non-visible minority 62 23

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13
2014 Non-visible minority 0 23

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 44 13
2014 Non-visible minority 26 23

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 37 13
2014 Non-visible minority 30 23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 48 13
2014 Non-visible minority 66 23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13
2014 Non-visible minority 0 23

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 37 13
2014 Non-visible minority 22 23

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 61 13
2014 Non-visible minority 55 23

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 17 11 6 5 22 9 68 16 17
2017 Non-visible minority 22 27 12 6 2 24 6 71 11 117
2014 Visible minority 34 4 15 9 8 30 0 54 25 23
2014 Non-visible minority 38 16 8 4 5 23 6 76 13 151

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 35 0 6 5 17 0 87 13 17
2017 Non-visible minority 41 38 9 3 2 6 0 85 6 117
2014 Visible minority 42 34 15 5 0 4 0 80 5 23
2014 Non-visible minority 59 25 6 3 4 3 0 86 7 151
2011 Visible minority 65 19 8 0 0 8 0 91 0 25
2011 Non-visible minority 61 29 6 1 1 2 0 91 2 146
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 36 6 10 9 0 11 71 21 17
2017 Non-visible minority 25 46 4 5 4 1 15 85 11 117
2014 Visible minority 42 53 5 0 0 0 0 95 0 23
2014 Non-visible minority 36 43 3 3 1 2 11 91 5 151
2011 Visible minority 31 44 5 11 0 0 9 82 12 25
2011 Non-visible minority 25 44 8 3 1 3 17 86 5 147
2008 Visible minority 23 35 12 8 4 8 12 71 14 26
2008 Non-visible minority 28 45 7 8 1 1 10 82 10 134

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 10 26 14 0 6 37 6 64 11 17
2017 Non-visible minority 19 19 12 4 2 34 10 69 10 117
2014 Visible minority 22 44 9 0 0 17 8 88 0 23
2014 Non-visible minority 22 18 14 3 3 25 15 67 9 151
2011 Visible minority 19 40 25 0 0 8 9 71 0 25
2011 Non-visible minority 17 27 19 7 3 21 8 61 13 147

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 61 8 5 0 0 15 11 94 0 17
2017 Non-visible minority 43 26 5 1 2 10 14 90 3 117
2014 Visible minority 39 46 6 0 0 9 0 93 0 23
2014 Non-visible minority 52 25 5 1 1 5 11 91 3 151
2011 Visible minority 55 24 13 0 0 4 4 86 0 25
2011 Non-visible minority 43 24 10 2 1 6 16 85 3 146
2008 Visible minority 44 24 4 0 0 16 12 94 0 25
2008 Non-visible minority 40 35 2 3 1 8 10 93 5 134

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 18 5 0 0 20 11 93 0 17
2017 Non-visible minority 32 30 8 1 3 13 14 85 5 117
2014 Visible minority 49 33 10 0 0 8 0 89 0 23
2014 Non-visible minority 47 28 6 2 1 4 12 89 3 151
2011 Visible minority 51 24 13 0 0 4 8 85 0 25
2011 Non-visible minority 35 32 10 3 0 8 13 84 4 146
2008 Visible minority 36 32 4 4 0 12 12 89 5 25
2008 Non-visible minority 41 27 6 5 5 8 8 81 12 133
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 4 96 117
2014 Non-visible minority 6 94 151

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 11 10 6 0 23 20 72 11 17
2017 Non-visible minority 34 18 14 1 1 28 4 76 3 117
2014 Visible minority 38 9 24 0 4 25 0 63 5 23
2014 Non-visible minority 46 16 7 4 3 18 6 82 9 151

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 17 5 11 0 9 8 81 13 17
2017 Non-visible minority 63 24 5 2 1 5 1 92 3 117
2014 Visible minority 63 22 15 0 0 0 0 85 0 23
2014 Non-visible minority 68 20 5 4 1 2 1 90 5 151
2011 Visible minority 75 17 4 0 0 4 0 96 0 25
2011 Non-visible minority 76 20 1 1 0 2 0 97 1 147
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 35 18 20 6 0 6 53 28 17
2017 Non-visible minority 28 23 16 13 17 1 1 52 31 117

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 27 21 15 5 0 0 59 20 17
2017 Non-visible minority 12 35 20 18 13 1 0 48 32 116

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 36 15 16 0 0 0 69 16 17
2017 Non-visible minority 27 31 22 15 3 1 1 59 19 117

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 17 27 5 24 0 0 43 30 17
2017 Non-visible minority 13 20 28 25 13 2 0 33 38 117

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 39 0 17 0 0 0 83 17 17
2017 Non-visible minority 43 23 14 6 2 1 10 75 9 116

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 10 54 31 0 6 0 0 63 6 17
2017 Non-visible minority 34 28 23 8 3 1 3 65 11 117

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 32 16 14 6 0 0 64 20 17
2017 Non-visible minority 31 30 19 11 4 1 4 64 16 117

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 25 11 14 6 0 0 69 20 17
2017 Non-visible minority 19 33 21 16 10 0 1 52 26 117

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 44 10 5 6 0 0 79 11 17
2017 Non-visible minority 35 28 16 10 9 0 3 64 19 117

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 34 11 6 5 0 0 78 11 17
2017 Non-visible minority 39 24 25 6 3 1 2 66 9 117

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 69 22 0 9 0 0 0 91 9 17
2017 Non-visible minority 61 21 14 1 0 1 2 85 1 117

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 85 0 11 0 5 0 0 85 5 17
2017 Non-visible minority 81 9 4 1 1 0 4 94 1 117

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 32 31 0 0 0 0 69 0 17
2017 Non-visible minority 53 29 11 4 1 0 3 84 4 117

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 65 31 0 0 5 0 0 95 5 17
2017 Non-visible minority 71 18 4 2 1 1 3 92 4 116

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 0 6 0 0 0 36 91 0 17
2017 Non-visible minority 61 15 1 1 0 0 21 96 2 117

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 75 9 5 0 0 0 12 95 0 17
2017 Non-visible minority 64 21 6 4 0 0 4 89 5 116

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 65 5 14 0 9 0 6 75 10 17
2017 Non-visible minority 81 8 5 1 0 0 5 94 1 117

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 33 10 0 0 0 6 89 0 17
2017 Non-visible minority 46 32 13 6 0 0 3 80 6 117

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 5 42 27 26 0 0 0 47 26 17
2017 Non-visible minority 7 33 38 15 6 1 0 41 21 117

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 19 17 20 33 0 0 53 31 17
2017 Non-visible minority 6 25 35 26 7 0 0 34 31 117

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 48 9 0 11 0 0 80 11 17
2017 Non-visible minority 36 44 10 7 1 1 0 81 9 116

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 40 0 20 5 0 0 75 25 17
2017 Non-visible minority 30 39 15 11 4 0 0 69 15 116
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 34 66 17
2017 Non-visible minority 38 62 117
2014 Visible minority 39 61 23
2014 Non-visible minority 35 65 150

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 96 4 46
2014 Non-visible minority 98 2 52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-visible minority 80 11 0 4 5 0 0 91 9 44
2014 Non-visible minority 74 18 4 4 0 0 0 92 4 51
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 36 22 20 6 0 0 15 85 17
2017 Non-visible minority 33 26 20 10 4 6 0 36 64 117

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 31 14
2017 Non-visible minority 21 71

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 44 14
2017 Non-visible minority 43 71

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 21 14
2017 Non-visible minority 34 71

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 45 14
2017 Non-visible minority 55 71

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 14
2017 Non-visible minority 5 71

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 14
2017 Non-visible minority 26 71

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 5 52 17 7 6 13 14
2017 Non-visible minority 2 53 27 9 4 5 70

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 18 11 7 25 0 21 46 41 14
2017 Non-visible minority 18 22 8 25 19 2 6 44 47 71

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 0 20 12 25 0 18 30 45 14
2017 Non-visible minority 7 7 7 8 17 7 47 30 55 71
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