2017 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 24 56 6 12 3 0 0 80 14 112
2017 Language requirement of position - Unilingual English 41 20 6 15 17 0 0 62 32 18
2014 Language requirement of position - Bilingual 43 44 4 7 2 1 0 87 9 136
2014 Language requirement of position - Unilingual English 40 35 0 16 9 0 0 75 25 31
2011 Language requirement of position - Bilingual 42 46 2 7 1 1 0 89 9 133
2011 Language requirement of position - Unilingual English 27 50 8 15 0 0 0 77 15 28
2011 Language requirement of position - Either English or French 39 38 10 13 0 0 0 78 13 10
2008 Language requirement of position - Bilingual 42 40 3 11 2 0 1 83 14 122
2008 Language requirement of position - Unilingual English 25 64 0 11 0 0 0 89 11 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 58 34 3 4 1 0 0 92 5 112
2017 Language requirement of position - Unilingual English 95 5 0 0 0 0 0 100 0 18
2014 Language requirement of position - Bilingual 72 19 3 4 1 1 0 92 5 136
2014 Language requirement of position - Unilingual English 83 6 6 0 0 4 0 94 0 31
2011 Language requirement of position - Bilingual 66 24 2 5 2 1 0 91 6 133
2011 Language requirement of position - Unilingual English 85 15 0 0 0 0 0 100 0 28
2011 Language requirement of position - Either English or French 48 19 32 0 0 0 0 68 0 10
2008 Language requirement of position - Bilingual 64 20 4 10 2 0 1 84 12 122
2008 Language requirement of position - Unilingual English 82 18 0 0 0 0 0 100 0 28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 61 26 3 8 2 0 0 86 11 112
2017 Language requirement of position - Unilingual English 82 11 0 7 0 0 0 93 7 18
2014 Language requirement of position - Bilingual 62 19 10 7 2 1 0 81 9 136
2014 Language requirement of position - Unilingual English 83 12 0 0 0 0 4 100 0 31
2011 Language requirement of position - Bilingual 59 22 8 7 2 1 1 82 10 133
2011 Language requirement of position - Unilingual English 84 16 0 0 0 0 0 100 0 28
2011 Language requirement of position - Either English or French 68 22 10 0 0 0 0 90 0 10
2008 Language requirement of position - Bilingual 57 20 6 12 4 0 1 78 17 122
2008 Language requirement of position - Unilingual English 86 14 0 0 0 0 0 100 0 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 49 42 1 6 2 0 0 91 8 112
2017 Language requirement of position - Unilingual English 57 20 6 5 12 0 0 77 17 18
2014 Language requirement of position - Bilingual 52 39 2 4 2 1 0 92 6 136
2014 Language requirement of position - Unilingual English 59 25 3 10 3 0 0 84 13 31
2011 Language requirement of position - Bilingual 59 26 8 4 3 1 0 86 7 134
2011 Language requirement of position - Unilingual English 59 26 0 16 0 0 0 84 16 28
2011 Language requirement of position - Either English or French 68 20 0 0 13 0 0 87 13 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 38 39 15 6 3 0 0 77 8 112
2017 Language requirement of position - Unilingual English 46 32 7 10 5 0 0 78 15 18
2014 Language requirement of position - Bilingual 51 33 7 5 3 1 0 85 8 136
2014 Language requirement of position - Unilingual English 41 39 9 6 0 0 4 84 7 31
2011 Language requirement of position - Bilingual 44 37 7 6 1 1 3 85 8 134
2011 Language requirement of position - Unilingual English 51 36 4 8 0 0 0 87 8 28
2011 Language requirement of position - Either English or French 29 22 29 10 0 0 10 57 11 10
2008 Language requirement of position - Bilingual 36 39 8 10 4 2 2 77 14 122
2008 Language requirement of position - Unilingual English 25 46 11 18 0 0 0 71 18 28

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 52 35 5 5 2 0 0 88 7 112
2017 Language requirement of position - Unilingual English 62 21 0 12 5 0 0 83 17 18
2014 Language requirement of position - Bilingual 59 29 6 1 3 1 0 89 4 136
2014 Language requirement of position - Unilingual English 65 26 3 6 0 0 0 91 6 31
2011 Language requirement of position - Bilingual 59 28 7 3 1 1 1 89 4 133
2011 Language requirement of position - Unilingual English 81 16 0 4 0 0 0 96 4 28
2011 Language requirement of position - Either English or French 39 48 0 13 0 0 0 87 13 10
2008 Language requirement of position - Bilingual 49 39 6 4 2 1 0 88 6 122
2008 Language requirement of position - Unilingual English 64 32 0 4 0 0 0 96 4 28

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 57 34 4 4 1 0 0 91 5 112
2017 Language requirement of position - Unilingual English 62 26 0 0 12 0 0 88 12 18
2014 Language requirement of position - Bilingual 63 26 5 3 2 1 0 90 5 136
2014 Language requirement of position - Unilingual English 68 23 3 6 0 0 0 91 6 31
2011 Language requirement of position - Bilingual 66 23 4 5 1 1 1 90 6 134
2011 Language requirement of position - Unilingual English 79 17 0 4 0 0 0 96 4 28
2011 Language requirement of position - Either English or French 49 51 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 51 34 4 8 2 1 0 86 10 122
2008 Language requirement of position - Unilingual English 71 21 0 4 4 0 0 93 7 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 57 35 4 2 2 0 0 93 3 112
2017 Language requirement of position - Unilingual English 56 23 11 0 10 0 0 79 10 18
2014 Language requirement of position - Bilingual 59 32 3 5 0 1 0 92 5 136
2014 Language requirement of position - Unilingual English 64 23 3 6 3 0 0 88 10 31

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 56 24 12 7 0 0 1 81 7 111
2017 Language requirement of position - Unilingual English 73 5 7 10 5 0 0 78 15 18
2014 Language requirement of position - Bilingual 62 22 5 8 2 1 0 85 10 136
2014 Language requirement of position - Unilingual English 66 24 3 0 6 0 0 90 6 31
2011 Language requirement of position - Bilingual 57 28 3 8 1 1 1 87 10 133
2011 Language requirement of position - Unilingual English 71 19 3 7 0 0 0 90 7 28
2011 Language requirement of position - Either English or French 52 39 10 0 0 0 0 90 0 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 34 31 3 4 8 0 21 81 15 111
2017 Language requirement of position - Unilingual English 34 21 0 5 12 5 23 76 24 18
2014 Language requirement of position - Bilingual 40 20 9 7 8 2 14 71 18 136
2014 Language requirement of position - Unilingual English 25 10 9 11 20 8 17 47 41 30
2011 Language requirement of position - Bilingual 26 18 9 10 11 2 23 60 28 134
2011 Language requirement of position - Unilingual English 31 19 7 12 11 7 14 63 28 28
2011 Language requirement of position - Either English or French 29 29 13 10 0 0 20 72 12 10
2008 Language requirement of position - Bilingual 41 16 7 8 10 1 16 69 22 122
2008 Language requirement of position - Unilingual English 29 18 14 11 14 0 14 54 29 28

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 42 44 6 3 5 0 0 86 8 112
2017 Language requirement of position - Unilingual English 63 15 15 0 7 0 0 78 7 18
2014 Language requirement of position - Bilingual 52 34 6 8 0 0 0 86 8 136
2014 Language requirement of position - Unilingual English 60 26 11 0 3 0 0 86 3 31
2011 Language requirement of position - Bilingual 60 25 8 4 3 1 0 86 7 134
2011 Language requirement of position - Unilingual English 70 26 4 0 0 0 0 96 0 28
2011 Language requirement of position - Either English or French 39 48 0 0 13 0 0 87 13 10
2008 Language requirement of position - Bilingual 50 34 10 3 2 0 0 84 6 122
2008 Language requirement of position - Unilingual English 43 54 0 4 0 0 0 96 4 28

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 41 10 7 2 0 2 81 8 112
2017 Language requirement of position - Unilingual English 47 15 16 12 10 0 0 62 22 18
2014 Language requirement of position - Bilingual 48 32 11 5 4 0 0 80 9 136
2014 Language requirement of position - Unilingual English 39 28 10 17 6 0 0 67 23 31
2011 Language requirement of position - Bilingual 43 37 9 6 4 1 1 80 10 134
2011 Language requirement of position - Unilingual English 41 44 4 3 7 0 0 85 10 28
2011 Language requirement of position - Either English or French 52 29 10 10 0 0 0 81 10 10

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 34 41 11 6 5 0 2 77 11 112
2017 Language requirement of position - Unilingual English 57 18 5 15 5 0 0 75 20 18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 51 37 6 4 2 0 0 87 6 112
2017 Language requirement of position - Unilingual English 51 29 5 15 0 0 0 80 15 18
2014 Language requirement of position - Bilingual 54 33 10 1 1 0 0 87 2 136
2014 Language requirement of position - Unilingual English 69 28 0 3 0 0 0 97 3 31
2011 Language requirement of position - Bilingual 63 27 7 2 1 1 0 90 3 134
2011 Language requirement of position - Unilingual English 62 38 0 0 0 0 0 100 0 28
2011 Language requirement of position - Either English or French 68 32 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 58 31 4 3 2 2 0 91 5 122
2008 Language requirement of position - Unilingual English 57 36 4 4 0 0 0 93 4 28

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 42 34 13 7 4 0 0 76 11 111
2017 Language requirement of position - Unilingual English 46 21 11 5 17 0 0 67 22 18

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 59 29 7 4 1 0 0 89 4 112
2017 Language requirement of position - Unilingual English 56 32 5 0 7 0 0 88 7 18
2014 Language requirement of position - Bilingual 68 24 5 3 0 0 0 92 3 136
2014 Language requirement of position - Unilingual English 80 14 0 6 0 0 0 94 6 31
2011 Language requirement of position - Bilingual 68 23 6 2 0 1 0 92 2 134
2011 Language requirement of position - Unilingual English 84 16 0 0 0 0 0 100 0 28
2011 Language requirement of position - Either English or French 58 29 13 0 0 0 0 87 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 41 11 6 3 0 0 80 10 112
2017 Language requirement of position - Unilingual English 41 26 6 15 12 0 0 67 27 18
2014 Language requirement of position - Bilingual 45 33 15 3 5 0 0 78 8 136
2014 Language requirement of position - Unilingual English 44 28 12 10 3 4 0 74 13 31
2011 Language requirement of position - Bilingual 50 31 7 8 2 1 1 82 11 133
2011 Language requirement of position - Unilingual English 60 32 4 0 4 0 0 93 4 28
2011 Language requirement of position - Either English or French 29 51 10 10 0 0 0 80 10 10

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 41 43 8 3 4 0 2 85 7 112
2017 Language requirement of position - Unilingual English 47 31 0 10 12 0 0 78 22 18
2014 Language requirement of position - Bilingual 52 29 12 4 4 0 0 81 8 136
2014 Language requirement of position - Unilingual English 44 18 13 14 6 4 0 65 21 31

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 35 45 12 5 3 0 0 80 8 112
2017 Language requirement of position - Unilingual English 41 27 17 10 5 0 0 68 15 18
2014 Language requirement of position - Bilingual 49 40 6 5 1 0 0 89 5 135
2014 Language requirement of position - Unilingual English 61 19 6 3 6 4 0 83 10 31
2011 Language requirement of position - Bilingual 51 31 9 5 2 1 1 83 8 133
2011 Language requirement of position - Unilingual English 70 23 4 3 0 0 0 93 3 28
2011 Language requirement of position - Either English or French 39 38 0 0 0 13 10 100 0 10

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 38 7 4 2 1 0 87 7 111
2017 Language requirement of position - Unilingual English 63 10 10 5 12 0 0 73 17 18
2014 Language requirement of position - Bilingual 57 29 9 4 1 0 0 86 6 136
2014 Language requirement of position - Unilingual English 78 16 3 3 0 0 0 94 3 31
2011 Language requirement of position - Bilingual 58 30 7 4 1 1 0 88 4 134
2011 Language requirement of position - Unilingual English 70 30 0 0 0 0 0 100 0 28
2011 Language requirement of position - Either English or French 48 39 0 13 0 0 0 87 13 10
2008 Language requirement of position - Bilingual 51 39 6 2 2 0 0 90 4 122
2008 Language requirement of position - Unilingual English 54 39 0 7 0 0 0 93 7 28

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 32 41 11 8 6 0 2 75 14 112
2017 Language requirement of position - Unilingual English 31 12 41 0 10 5 0 46 11 18
2014 Language requirement of position - Bilingual 46 30 13 5 4 1 1 77 9 136
2014 Language requirement of position - Unilingual English 49 32 9 6 3 0 0 81 10 31
2011 Language requirement of position - Bilingual 37 29 21 8 5 1 0 66 13 134
2011 Language requirement of position - Unilingual English 41 19 26 14 0 0 0 60 14 28
2011 Language requirement of position - Either English or French 29 32 20 0 19 0 0 61 19 10
2008 Language requirement of position - Bilingual 29 30 24 12 5 1 0 59 17 122
2008 Language requirement of position - Unilingual English 32 32 11 21 4 0 0 64 25 28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 12 30 34 12 8 2 2 21 44 112
2017 Language requirement of position - Unilingual English 27 29 15 5 23 0 0 28 57 18
2014 Language requirement of position - Bilingual 1 20 34 26 15 1 2 43 22 135
2014 Language requirement of position - Unilingual English 6 6 37 23 27 0 0 50 13 31
2011 Language requirement of position - Bilingual 7 18 29 32 12 2 2 45 26 133
2011 Language requirement of position - Unilingual English 0 22 25 14 28 0 12 47 25 28
2011 Language requirement of position - Either English or French 0 48 32 0 0 10 10 0 60 10
2008 Language requirement of position - Bilingual 5 28 40 16 7 2 2 24 34 121
2008 Language requirement of position - Unilingual English 7 21 36 25 11 0 0 36 29 28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 10 13 28 27 17 1 5 46 24 112
2017 Language requirement of position - Unilingual English 15 10 21 30 23 0 0 54 25 18
2014 Language requirement of position - Bilingual 4 8 21 34 28 1 4 65 13 136
2014 Language requirement of position - Unilingual English 0 0 15 35 37 4 9 82 0 31
2011 Language requirement of position - Bilingual 5 10 20 35 22 3 4 62 16 134
2011 Language requirement of position - Unilingual English 0 0 24 38 32 0 7 75 0 28
2011 Language requirement of position - Either English or French 0 10 32 19 10 19 10 41 14 10
2008 Language requirement of position - Bilingual 2 15 34 21 18 4 6 44 19 122
2008 Language requirement of position - Unilingual English 0 7 36 43 11 0 4 56 7 28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 6 16 34 27 13 2 3 41 22 112
2017 Language requirement of position - Unilingual English 12 21 23 28 16 0 0 44 33 18
2014 Language requirement of position - Bilingual 7 15 28 23 23 1 2 48 23 136
2014 Language requirement of position - Unilingual English 3 9 19 36 30 0 3 68 13 31
2011 Language requirement of position - Bilingual 10 10 32 25 19 2 3 45 21 134
2011 Language requirement of position - Unilingual English 10 18 18 36 14 0 3 52 30 28
2011 Language requirement of position - Either English or French 0 0 68 13 0 10 10 16 0 10
2008 Language requirement of position - Bilingual 17 20 29 17 11 2 6 29 39 121
2008 Language requirement of position - Unilingual English 11 18 46 25 0 0 0 25 29 28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 2 10 34 29 21 0 5 52 12 112
2017 Language requirement of position - Unilingual English 12 10 18 23 32 5 0 57 23 18
2014 Language requirement of position - Bilingual 1 7 28 41 21 0 2 63 8 134
2014 Language requirement of position - Unilingual English 0 10 12 48 26 4 0 77 10 31
2011 Language requirement of position - Bilingual 5 11 26 32 22 2 2 56 17 134
2011 Language requirement of position - Unilingual English 7 0 30 32 24 0 8 60 7 28
2011 Language requirement of position - Either English or French 0 0 29 10 42 10 10 64 0 10
2008 Language requirement of position - Bilingual 7 17 30 27 15 2 2 44 26 122
2008 Language requirement of position - Unilingual English 4 11 32 50 4 0 0 54 14 28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 15 30 26 9 16 1 2 26 47 112
2017 Language requirement of position - Unilingual English 40 10 10 29 11 0 0 40 50 18
2014 Language requirement of position - Bilingual 7 21 31 24 13 1 3 39 29 136
2014 Language requirement of position - Unilingual English 6 10 25 22 34 0 3 58 17 31
2011 Language requirement of position - Bilingual 12 26 24 19 14 2 3 34 41 134
2011 Language requirement of position - Unilingual English 11 10 25 39 7 0 7 50 23 28
2011 Language requirement of position - Either English or French 0 19 19 0 32 10 20 45 27 10
2008 Language requirement of position - Bilingual 13 30 25 19 9 2 2 29 45 122
2008 Language requirement of position - Unilingual English 15 22 19 33 7 4 0 42 38 27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 7 15 20 31 20 3 5 55 23 111
2017 Language requirement of position - Unilingual English 5 15 21 32 27 0 0 59 20 18
2014 Language requirement of position - Bilingual 2 9 18 34 30 3 4 68 12 136
2014 Language requirement of position - Unilingual English 0 0 9 38 47 3 3 90 0 31
2011 Language requirement of position - Bilingual 5 14 22 29 23 3 3 56 21 134
2011 Language requirement of position - Unilingual English 0 8 10 43 24 4 11 79 9 28
2011 Language requirement of position - Either English or French 0 10 10 19 22 19 20 68 16 10
2008 Language requirement of position - Bilingual 5 23 33 21 11 7 0 35 30 122
2008 Language requirement of position - Unilingual English 4 7 30 52 4 4 0 58 12 27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 2 17 31 28 18 1 3 47 20 112
2017 Language requirement of position - Unilingual English 17 20 37 12 13 0 0 25 37 18
2014 Language requirement of position - Bilingual 7 10 32 31 18 1 1 50 17 136
2014 Language requirement of position - Unilingual English 3 9 26 35 24 0 3 61 13 31
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 69 20 3 7 2 0 0 89 8 112
2017 Language requirement of position - Unilingual English 71 22 0 7 0 0 0 93 7 18
2014 Language requirement of position - Bilingual 70 15 4 7 2 1 1 87 9 136
2014 Language requirement of position - Unilingual English 90 10 0 0 0 0 0 100 0 31
2011 Language requirement of position - Bilingual 69 21 4 5 1 1 0 90 6 133
2011 Language requirement of position - Unilingual English 92 4 0 0 0 0 4 100 0 28
2011 Language requirement of position - Either English or French 71 19 0 10 0 0 0 90 10 10
2008 Language requirement of position - Bilingual 77 12 2 5 3 0 1 90 8 122
2008 Language requirement of position - Unilingual English 93 4 4 0 0 0 0 96 0 28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 27 25 18 16 5 7 2 57 23 112
2017 Language requirement of position - Unilingual English 46 22 12 10 10 0 0 68 20 18
2014 Language requirement of position - Bilingual 39 28 12 5 8 4 3 73 14 136
2014 Language requirement of position - Unilingual English 52 19 10 6 10 0 3 73 17 31

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 31 9 8 3 1 0 79 12 112
2017 Language requirement of position - Unilingual English 41 25 12 5 17 0 0 66 22 18
2014 Language requirement of position - Bilingual 59 25 4 5 5 2 1 86 10 136
2014 Language requirement of position - Unilingual English 48 30 3 16 3 0 0 78 19 31

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 34 43 12 9 1 2 0 78 10 112
2017 Language requirement of position - Unilingual English 25 40 16 7 5 0 6 70 13 18
2014 Language requirement of position - Bilingual 46 33 9 6 3 1 1 81 9 136
2014 Language requirement of position - Unilingual English 52 33 9 6 0 0 0 85 6 31
2011 Language requirement of position - Bilingual 41 39 9 7 1 2 0 83 8 134
2011 Language requirement of position - Unilingual English 49 37 3 4 0 7 0 92 4 28
2011 Language requirement of position - Either English or French 42 48 0 0 0 0 10 100 0 10
2008 Language requirement of position - Bilingual 35 46 5 7 1 2 3 86 9 122
2008 Language requirement of position - Unilingual English 32 50 7 11 0 0 0 82 11 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 35 14 7 6 7 1 71 15 112
2017 Language requirement of position - Unilingual English 23 20 10 18 10 7 11 53 34 18
2014 Language requirement of position - Bilingual 49 22 8 8 6 6 2 77 14 136
2014 Language requirement of position - Unilingual English 49 26 9 6 0 9 0 83 7 31
2011 Language requirement of position - Bilingual 50 24 12 4 3 6 0 79 8 134
2011 Language requirement of position - Unilingual English 49 19 11 4 0 17 0 83 5 28
2011 Language requirement of position - Either English or French 42 29 19 0 0 0 10 79 0 10
2008 Language requirement of position - Bilingual 49 29 9 1 3 7 2 85 5 121
2008 Language requirement of position - Unilingual English 39 25 11 7 4 14 0 75 13 28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 9 28 22 20 7 14 1 43 31 112
2017 Language requirement of position - Unilingual English 13 15 16 10 27 7 11 35 46 18
2014 Language requirement of position - Bilingual 24 24 15 18 5 12 2 56 27 136
2014 Language requirement of position - Unilingual English 20 13 13 25 13 9 6 40 45 31

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 46 43 8 3 1 0 0 89 4 111
2017 Language requirement of position - Unilingual English 51 32 7 0 10 0 0 83 10 18
2014 Language requirement of position - Bilingual 60 33 4 3 1 0 0 92 4 136
2014 Language requirement of position - Unilingual English 55 38 0 6 0 0 0 94 6 31
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 31 11 4 4 0 2 81 8 112
2017 Language requirement of position - Unilingual English 47 43 0 0 10 0 0 90 10 18
2014 Language requirement of position - Bilingual 57 21 11 8 3 1 0 78 11 136
2014 Language requirement of position - Unilingual English 55 15 14 6 10 0 0 70 16 31
2011 Language requirement of position - Bilingual 49 33 7 8 2 1 1 83 11 134
2011 Language requirement of position - Unilingual English 71 22 3 3 0 0 0 93 3 28
2011 Language requirement of position - Either English or French 32 48 0 0 10 0 10 89 11 10
2008 Language requirement of position - Bilingual 54 26 12 4 1 2 1 82 5 122
2008 Language requirement of position - Unilingual English 54 25 4 18 0 0 0 79 18 28

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 51 29 14 1 2 1 3 83 3 112
2017 Language requirement of position - Unilingual English 62 23 0 5 10 0 0 85 15 18
2014 Language requirement of position - Bilingual 60 22 9 7 1 1 0 83 8 136
2014 Language requirement of position - Unilingual English 49 32 9 3 6 0 0 81 10 31
2011 Language requirement of position - Bilingual 59 22 7 5 4 2 1 84 9 134
2011 Language requirement of position - Unilingual English 83 14 0 3 0 0 0 97 3 28
2011 Language requirement of position - Either English or French 51 29 0 0 10 0 10 89 11 10
2008 Language requirement of position - Bilingual 60 24 9 2 1 2 2 87 3 122
2008 Language requirement of position - Unilingual English 39 36 7 11 0 4 4 81 12 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 46 37 7 6 2 1 1 85 8 111
2017 Language requirement of position - Unilingual English 52 21 12 5 10 0 0 73 15 18
2014 Language requirement of position - Bilingual 56 32 7 2 2 1 0 89 4 136
2014 Language requirement of position - Unilingual English 45 29 11 13 3 0 0 74 16 31
2011 Language requirement of position - Bilingual 56 25 6 6 6 1 1 82 12 134
2011 Language requirement of position - Unilingual English 61 35 3 0 0 0 0 97 0 28
2011 Language requirement of position - Either English or French 32 39 10 0 10 0 10 79 11 10
2008 Language requirement of position - Bilingual 58 28 8 3 1 1 1 88 4 122
2008 Language requirement of position - Unilingual English 29 54 7 7 4 0 0 82 11 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 78 16 1 1 0 0 4 98 1 111
2017 Language requirement of position - Unilingual English 89 6 5 0 0 0 0 95 0 18
2014 Language requirement of position - Bilingual 86 9 1 2 2 0 0 95 4 136
2014 Language requirement of position - Unilingual English 94 3 0 3 0 0 0 97 3 31
2011 Language requirement of position - Bilingual 85 9 1 4 0 1 0 95 4 134
2011 Language requirement of position - Unilingual English 96 4 0 0 0 0 0 100 0 28
2011 Language requirement of position - Either English or French 51 29 0 0 10 0 10 89 11 10
2008 Language requirement of position - Bilingual 82 11 1 4 0 1 1 95 4 122
2008 Language requirement of position - Unilingual English 100 0 0 0 0 0 0 100 0 28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 69 17 5 3 2 0 3 90 6 111
2017 Language requirement of position - Unilingual English 77 5 7 5 0 0 6 87 5 18
2014 Language requirement of position - Bilingual 69 18 5 3 1 1 1 90 5 136
2014 Language requirement of position - Unilingual English 54 28 11 3 0 0 3 85 3 31
2011 Language requirement of position - Bilingual 52 25 11 6 4 3 1 79 10 134
2011 Language requirement of position - Unilingual English 61 26 11 0 0 3 0 89 0 28
2011 Language requirement of position - Either English or French 52 19 10 10 0 0 10 79 11 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 65 20 7 6 1 0 2 86 7 111
2017 Language requirement of position - Unilingual English 63 32 0 0 5 0 0 95 5 18

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 67 17 9 5 1 0 2 86 5 111
2017 Language requirement of position - Unilingual English 52 33 10 0 5 0 0 85 5 18

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 59 21 11 5 3 0 2 81 7 111
2017 Language requirement of position - Unilingual English 57 28 5 0 10 0 0 85 10 18
2014 Language requirement of position - Bilingual 63 22 6 4 2 1 0 87 7 136
2014 Language requirement of position - Unilingual English 58 20 10 6 6 0 0 78 13 31
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 16 41 20 6 5 0 13 65 12 35
2014 Language requirement of position - Bilingual 37 43 5 8 5 0 2 82 13 42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 38 17 10 2 4 0 71 12 112
2017 Language requirement of position - Unilingual English 52 15 11 0 17 5 0 70 18 18
2014 Language requirement of position - Bilingual 46 33 10 5 4 1 0 81 10 136
2014 Language requirement of position - Unilingual English 51 22 10 3 6 7 0 79 10 31
2011 Language requirement of position - Bilingual 43 34 12 5 3 4 0 79 9 133
2011 Language requirement of position - Unilingual English 41 48 3 7 0 0 0 90 7 28
2011 Language requirement of position - Either English or French 39 61 0 0 0 0 0 100 0 10

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 24 37 18 15 6 1 0 61 20 112
2017 Language requirement of position - Unilingual English 41 15 16 5 22 0 0 57 27 18
2014 Language requirement of position - Bilingual 43 34 10 8 4 1 0 78 12 136
2014 Language requirement of position - Unilingual English 53 28 3 12 0 4 0 84 13 31
2011 Language requirement of position - Bilingual 42 32 13 9 3 1 0 75 12 134
2011 Language requirement of position - Unilingual English 45 45 7 3 0 0 0 90 3 28
2011 Language requirement of position - Either English or French 39 51 0 10 0 0 0 90 10 10
2008 Language requirement of position - Bilingual 39 32 10 10 8 2 0 72 18 122
2008 Language requirement of position - Unilingual English 18 32 21 25 4 0 0 50 29 28

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 15 38 15 22 5 6 0 55 28 112
2017 Language requirement of position - Unilingual English 20 21 10 25 17 6 0 44 45 18
2014 Language requirement of position - Bilingual 29 41 13 11 4 3 0 72 15 136
2014 Language requirement of position - Unilingual English 46 19 15 13 0 7 0 70 14 31
2011 Language requirement of position - Bilingual 25 47 12 7 3 5 0 76 11 133
2011 Language requirement of position - Unilingual English 21 58 7 7 4 3 0 81 12 28
2011 Language requirement of position - Either English or French 29 48 0 13 0 10 0 86 14 10
2008 Language requirement of position - Bilingual 20 43 18 9 7 4 0 65 16 122
2008 Language requirement of position - Unilingual English 14 36 18 21 4 7 0 54 27 28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 23 35 18 8 8 7 0 63 17 112
2017 Language requirement of position - Unilingual English 41 11 20 10 12 5 0 55 23 18
2014 Language requirement of position - Bilingual 41 28 13 5 6 5 0 73 12 136
2014 Language requirement of position - Unilingual English 44 32 7 9 3 4 0 79 13 31
2011 Language requirement of position - Bilingual 41 36 11 6 2 4 0 79 9 132
2011 Language requirement of position - Unilingual English 38 40 15 4 3 0 0 78 7 28
2011 Language requirement of position - Either English or French 39 29 19 13 0 0 0 68 13 10
2008 Language requirement of position - Bilingual 26 43 11 7 7 5 1 73 16 122
2008 Language requirement of position - Unilingual English 14 39 18 21 4 4 0 56 26 28

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 17 41 16 19 5 3 0 59 25 111
2017 Language requirement of position - Unilingual English 19 28 10 20 22 0 0 47 42 18
2014 Language requirement of position - Bilingual 34 41 12 8 4 1 0 76 12 136
2014 Language requirement of position - Unilingual English 32 42 20 3 3 0 0 74 6 31
2011 Language requirement of position - Bilingual 25 49 9 12 4 1 0 75 16 133
2011 Language requirement of position - Unilingual English 24 50 11 15 0 0 0 74 15 28
2011 Language requirement of position - Either English or French 19 39 10 10 13 10 0 65 25 10
2008 Language requirement of position - Bilingual 26 44 11 15 3 1 0 71 18 122
2008 Language requirement of position - Unilingual English 11 43 0 36 7 4 0 56 44 28
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 29 49 13 8 1 0 0 78 9 112
2017 Language requirement of position - Unilingual English 41 22 5 17 15 0 0 63 32 18
2014 Language requirement of position - Bilingual 56 32 10 0 1 0 0 89 1 136
2014 Language requirement of position - Unilingual English 52 28 17 0 3 0 0 80 3 31
2011 Language requirement of position - Bilingual 45 40 4 8 2 1 0 86 10 133
2011 Language requirement of position - Unilingual English 42 36 10 12 0 0 0 78 12 28
2011 Language requirement of position - Either English or French 19 58 0 22 0 0 0 78 22 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 46 46 4 0 1 3 0 95 1 111
2017 Language requirement of position - Unilingual English 63 10 12 10 5 0 0 73 15 18
2014 Language requirement of position - Bilingual 59 34 3 2 2 1 0 94 3 136
2014 Language requirement of position - Unilingual English 68 32 0 0 0 0 0 100 0 31
2011 Language requirement of position - Bilingual 62 30 5 1 0 2 0 93 1 133
2011 Language requirement of position - Unilingual English 70 26 0 0 0 3 0 100 0 28
2011 Language requirement of position - Either English or French 39 51 0 0 0 0 10 100 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 41 32 14 9 2 1 1 74 11 112
2017 Language requirement of position - Unilingual English 51 27 5 12 5 0 0 78 17 18
2014 Language requirement of position - Bilingual 58 26 11 2 1 1 1 85 4 136
2014 Language requirement of position - Unilingual English 65 19 3 6 0 7 0 90 7 31
2011 Language requirement of position - Bilingual 47 28 9 8 5 2 1 78 13 133
2011 Language requirement of position - Unilingual English 61 32 0 7 0 0 0 93 7 28
2011 Language requirement of position - Either English or French 42 38 10 0 0 0 10 89 0 10
2008 Language requirement of position - Bilingual 43 34 4 11 3 2 1 81 15 122
2008 Language requirement of position - Unilingual English 25 43 11 11 7 4 0 70 19 28

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 27 38 17 11 3 4 0 68 15 112
2017 Language requirement of position - Unilingual English 52 15 12 5 5 11 0 75 11 18
2014 Language requirement of position - Bilingual 47 34 10 3 1 4 1 85 5 136
2014 Language requirement of position - Unilingual English 61 18 10 0 3 4 3 85 3 31
2011 Language requirement of position - Bilingual 37 30 17 9 3 5 0 69 12 134
2011 Language requirement of position - Unilingual English 51 35 10 3 0 0 0 86 3 28
2011 Language requirement of position - Either English or French 52 29 10 0 0 0 10 89 0 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 22 23 23 9 4 15 3 56 16 112
2017 Language requirement of position - Unilingual English 28 25 18 5 17 6 0 57 24 18
2014 Language requirement of position - Bilingual 26 32 11 13 8 8 1 65 23 136
2014 Language requirement of position - Unilingual English 40 16 9 12 6 7 9 67 22 31
2011 Language requirement of position - Bilingual 30 17 21 10 6 8 7 56 19 134
2011 Language requirement of position - Unilingual English 35 36 7 8 3 10 0 79 13 28
2011 Language requirement of position - Either English or French 29 51 20 0 0 0 0 80 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 56 33 4 7 0 0 0 89 7 112
2017 Language requirement of position - Unilingual English 71 22 0 7 0 0 0 93 7 18
2014 Language requirement of position - Bilingual 65 23 5 4 1 1 1 90 5 136
2014 Language requirement of position - Unilingual English 90 10 0 0 0 0 0 100 0 31

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 69 22 7 1 0 2 1 93 1 112
2017 Language requirement of position - Unilingual English 84 16 0 0 0 0 0 100 0 18
2014 Language requirement of position - Bilingual 73 18 4 2 1 2 1 93 3 136
2014 Language requirement of position - Unilingual English 90 6 3 0 0 0 0 97 0 31
2011 Language requirement of position - Bilingual 75 19 3 1 1 1 0 95 2 134
2011 Language requirement of position - Unilingual English 78 22 0 0 0 0 0 100 0 28
2011 Language requirement of position - Either English or French 80 10 10 0 0 0 0 90 0 10
2008 Language requirement of position - Bilingual 62 22 5 4 2 2 2 88 7 122
2008 Language requirement of position - Unilingual English 75 21 0 0 0 0 4 100 0 28

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 41 12 11 3 2 0 73 15 110
2017 Language requirement of position - Unilingual English 23 28 16 12 20 0 0 52 32 18
2014 Language requirement of position - Bilingual 38 36 11 6 3 4 1 79 10 136
2014 Language requirement of position - Unilingual English 40 35 10 6 10 0 0 75 16 31
2011 Language requirement of position - Bilingual 36 38 13 7 2 2 2 77 9 134
2011 Language requirement of position - Unilingual English 31 39 15 8 7 0 0 70 15 28
2011 Language requirement of position - Either English or French 29 58 0 13 0 0 0 87 13 10
2008 Language requirement of position - Bilingual 34 41 7 10 7 2 0 76 18 122
2008 Language requirement of position - Unilingual English 7 36 14 29 14 0 0 43 43 28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 10 29 18 16 16 6 5 45 36 112
2017 Language requirement of position - Unilingual English 13 17 28 16 25 0 0 30 41 18
2014 Language requirement of position - Bilingual 19 22 17 20 16 5 1 43 38 136
2014 Language requirement of position - Unilingual English 24 16 17 27 16 0 0 40 43 31
2011 Language requirement of position - Bilingual 20 21 16 21 14 2 7 45 38 134
2011 Language requirement of position - Unilingual English 24 11 26 10 26 3 0 36 37 28
2011 Language requirement of position - Either English or French 19 29 20 22 0 0 10 53 25 10
2008 Language requirement of position - Bilingual 11 22 18 23 17 5 4 36 44 122
2008 Language requirement of position - Unilingual English 0 25 14 25 36 0 0 25 61 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 28 43 14 10 4 3 0 72 14 112
2017 Language requirement of position - Unilingual English 36 20 10 28 5 0 0 57 33 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 60 27 5 4 2 2 0 89 6 112
2017 Language requirement of position - Unilingual English 52 38 0 5 5 0 0 90 10 18
2014 Language requirement of position - Bilingual 71 20 4 3 0 2 0 93 3 136
2014 Language requirement of position - Unilingual English 81 16 0 0 3 0 0 97 3 31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 59 33 5 2 1 0 0 92 2 111
2017 Language requirement of position - Unilingual English 68 10 0 12 5 5 0 82 18 18
2014 Language requirement of position - Bilingual 70 23 4 3 0 1 0 94 3 136
2014 Language requirement of position - Unilingual English 71 22 0 3 3 0 0 94 6 31
2011 Language requirement of position - Bilingual 63 28 5 2 0 2 0 93 2 133
2011 Language requirement of position - Unilingual English 63 33 0 4 0 0 0 96 4 28
2011 Language requirement of position - Either English or French 29 51 10 0 0 10 0 89 0 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 61 33 4 0 2 0 0 94 2 112
2017 Language requirement of position - Unilingual English 67 16 0 12 5 0 0 83 17 18
2014 Language requirement of position - Bilingual 70 24 4 1 1 1 0 94 2 136
2014 Language requirement of position - Unilingual English 69 18 6 3 3 0 0 87 6 31
2011 Language requirement of position - Bilingual 63 28 4 4 1 1 0 92 4 132
2011 Language requirement of position - Unilingual English 70 26 3 0 0 0 0 97 0 28
2011 Language requirement of position - Either English or French 52 48 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 58 32 4 2 3 0 0 90 6 121
2008 Language requirement of position - Unilingual English 46 43 7 4 0 0 0 89 4 28

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 49 28 16 3 3 1 0 77 7 112
2017 Language requirement of position - Unilingual English 57 11 10 10 12 0 0 68 22 18
2014 Language requirement of position - Bilingual 62 25 7 4 1 1 0 88 5 136
2014 Language requirement of position - Unilingual English 68 16 6 9 0 0 0 84 9 31
2011 Language requirement of position - Bilingual 62 22 11 3 1 1 0 85 4 134
2011 Language requirement of position - Unilingual English 63 21 15 0 0 0 0 85 0 28
2011 Language requirement of position - Either English or French 39 51 10 0 0 0 0 90 0 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 29 14 6 2 1 0 77 8 112
2017 Language requirement of position - Unilingual English 52 16 5 10 17 0 0 68 27 18
2014 Language requirement of position - Bilingual 60 27 9 3 1 1 0 87 4 136
2014 Language requirement of position - Unilingual English 66 19 0 16 0 0 0 84 16 31
2011 Language requirement of position - Bilingual 62 23 9 4 1 1 0 85 5 133
2011 Language requirement of position - Unilingual English 58 30 3 8 0 0 0 88 8 28
2011 Language requirement of position - Either English or French 39 38 22 0 0 0 0 78 0 10
2008 Language requirement of position - Bilingual 47 37 8 4 3 1 0 84 7 122
2008 Language requirement of position - Unilingual English 21 50 18 11 0 0 0 71 11 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 42 24 15 7 9 3 0 69 16 112
2017 Language requirement of position - Unilingual English 51 16 11 10 12 0 0 67 22 18
2014 Language requirement of position - Bilingual 56 17 13 8 3 2 1 75 12 136
2014 Language requirement of position - Unilingual English 66 9 12 9 0 3 0 78 10 31
2011 Language requirement of position - Bilingual 55 18 9 9 6 2 1 75 15 134
2011 Language requirement of position - Unilingual English 59 27 7 4 0 3 0 89 4 28
2011 Language requirement of position - Either English or French 29 19 42 10 0 0 0 48 10 10
2008 Language requirement of position - Bilingual 43 25 11 9 7 6 1 72 17 122
2008 Language requirement of position - Unilingual English 21 39 4 18 0 18 0 74 22 28
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Language requirement of position - Bilingual 31 41 28 110
2017 Language requirement of position - Unilingual English 15 47 38 18
2014 Language requirement of position - Bilingual 18 41 41 135
2014 Language requirement of position - Unilingual English 14 58 28 31
2011 Language requirement of position - Bilingual 28 41 31 134
2011 Language requirement of position - Unilingual English 7 63 30 28
2011 Language requirement of position - Either English or French 22 39 39 10

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Language requirement of position - Bilingual 21 11 46 0 8 14 33
2014 Language requirement of position - Bilingual 17 20 54 5 9999 4 24
2011 Language requirement of position - Bilingual 19 11 49 3 9999 19 37
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 12 88 111
2014 Language requirement of position - Bilingual 16 84 136
2014 Language requirement of position - Unilingual English 19 81 30

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 43 15
2014 Language requirement of position - Bilingual 41 21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 55 15
2014 Language requirement of position - Bilingual 68 21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Bilingual 0 21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Bilingual 0 21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 38 15
2014 Language requirement of position - Bilingual 23 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 33 15
2014 Language requirement of position - Bilingual 43 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 48 15
2014 Language requirement of position - Bilingual 67 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Bilingual 0 21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 60 15
2014 Language requirement of position - Bilingual 53 20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 41 15
2014 Language requirement of position - Bilingual 50 20

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Bilingual 0 20

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 33 15

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Bilingual 0 20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 94 6 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 23 28 15 6 2 21 6 69 11 112
2017 Language requirement of position - Unilingual English 34 20 0 7 10 23 6 76 24 18
2014 Language requirement of position - Bilingual 37 17 10 5 5 21 6 74 13 136
2014 Language requirement of position - Unilingual English 36 6 3 6 6 36 6 73 21 31

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 41 10 3 2 7 0 83 6 112
2017 Language requirement of position - Unilingual English 58 25 0 7 10 0 0 83 17 18
2014 Language requirement of position - Bilingual 58 26 8 2 3 3 0 87 5 136
2014 Language requirement of position - Unilingual English 55 22 6 6 6 4 0 80 13 31
2011 Language requirement of position - Bilingual 60 29 6 1 1 3 0 91 2 133
2011 Language requirement of position - Unilingual English 75 18 3 0 0 3 0 96 0 28
2011 Language requirement of position - Either English or French 62 29 10 0 0 0 0 90 0 10
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 26 47 3 5 5 1 13 85 11 112
2017 Language requirement of position - Unilingual English 32 45 12 11 0 0 0 77 11 18
2014 Language requirement of position - Bilingual 35 44 4 3 1 2 12 92 4 136
2014 Language requirement of position - Unilingual English 40 51 0 3 3 3 0 94 6 31
2011 Language requirement of position - Bilingual 25 39 9 5 1 2 19 82 7 134
2011 Language requirement of position - Unilingual English 31 59 3 3 0 0 4 93 4 28
2011 Language requirement of position - Either English or French 29 51 0 0 0 10 10 100 0 10
2008 Language requirement of position - Bilingual 21 44 10 9 1 2 12 77 12 122
2008 Language requirement of position - Unilingual English 36 50 4 7 4 0 0 86 11 28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 17 23 13 2 2 33 9 70 8 112
2017 Language requirement of position - Unilingual English 27 5 17 10 12 28 0 44 31 18
2014 Language requirement of position - Bilingual 19 25 14 2 2 23 16 72 5 136
2014 Language requirement of position - Unilingual English 28 12 9 6 6 28 10 65 20 31
2011 Language requirement of position - Bilingual 17 25 19 6 2 20 10 61 12 134
2011 Language requirement of position - Unilingual English 14 46 20 7 0 14 0 69 8 28
2011 Language requirement of position - Either English or French 19 39 19 0 13 10 0 65 14 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 27 5 0 1 11 12 93 1 112
2017 Language requirement of position - Unilingual English 62 5 16 5 5 7 0 72 11 18
2014 Language requirement of position - Bilingual 49 28 4 1 2 5 12 92 3 136
2014 Language requirement of position - Unilingual English 53 28 6 3 0 10 0 89 4 31
2011 Language requirement of position - Bilingual 41 25 10 2 1 5 17 84 3 133
2011 Language requirement of position - Unilingual English 68 18 7 0 0 3 4 92 0 28
2011 Language requirement of position - Either English or French 42 29 10 0 0 10 10 88 0 10
2008 Language requirement of position - Bilingual 43 34 2 2 0 9 11 96 2 122
2008 Language requirement of position - Unilingual English 36 36 7 7 0 14 0 83 8 28

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 34 31 7 0 2 13 12 89 2 111
2017 Language requirement of position - Unilingual English 47 10 16 5 10 12 0 64 17 18
2014 Language requirement of position - Bilingual 45 31 6 2 0 4 12 91 2 136
2014 Language requirement of position - Unilingual English 57 28 3 3 3 6 0 90 7 31
2011 Language requirement of position - Bilingual 35 32 9 2 0 6 15 85 3 133
2011 Language requirement of position - Unilingual English 41 27 14 3 0 10 4 79 4 28
2011 Language requirement of position - Either English or French 51 29 0 0 0 10 10 100 0 10
2008 Language requirement of position - Bilingual 42 26 5 3 6 8 10 83 11 121
2008 Language requirement of position - Unilingual English 21 43 11 11 0 14 0 75 13 28
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 18 15 1 1 23 7 76 2 112
2017 Language requirement of position - Unilingual English 40 15 7 7 5 25 0 74 16 18
2014 Language requirement of position - Bilingual 44 18 10 2 3 19 4 80 7 136
2014 Language requirement of position - Unilingual English 45 13 3 10 0 20 9 82 14 31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 60 26 6 2 1 4 1 91 3 111
2017 Language requirement of position - Unilingual English 73 10 0 12 5 0 0 83 17 18
2014 Language requirement of position - Bilingual 68 20 7 2 2 1 1 90 3 136
2014 Language requirement of position - Unilingual English 64 22 3 6 0 4 0 90 7 31
2011 Language requirement of position - Bilingual 76 19 2 1 0 2 0 97 1 134
2011 Language requirement of position - Unilingual English 83 11 0 3 0 3 0 96 4 28
2011 Language requirement of position - Either English or French 62 38 0 0 0 0 0 100 0 10
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 26 25 14 15 16 1 2 53 32 112
2017 Language requirement of position - Unilingual English 33 23 22 5 17 0 0 56 22 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 13 34 21 19 13 1 0 47 32 111
2017 Language requirement of position - Unilingual English 11 23 17 29 20 0 0 33 50 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 25 29 23 17 3 2 1 56 20 112
2017 Language requirement of position - Unilingual English 31 29 17 17 5 0 0 60 22 18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 14 19 24 26 16 1 0 34 42 112
2017 Language requirement of position - Unilingual English 6 10 53 11 20 0 0 16 31 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 37 27 15 9 2 1 11 72 11 111
2017 Language requirement of position - Unilingual English 62 13 12 7 5 0 0 75 12 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 27 30 27 9 3 1 3 60 12 112
2017 Language requirement of position - Unilingual English 32 41 12 5 10 0 0 73 15 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 27 29 22 13 3 1 4 60 17 112
2017 Language requirement of position - Unilingual English 34 34 10 10 12 0 0 68 22 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 21 29 22 17 9 0 2 51 27 112
2017 Language requirement of position - Unilingual English 18 37 12 15 17 0 0 55 32 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 31 30 19 9 8 0 3 63 18 112
2017 Language requirement of position - Unilingual English 36 26 10 10 17 0 0 63 27 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 25 24 8 2 0 2 66 10 112
2017 Language requirement of position - Unilingual English 41 37 0 7 10 5 0 82 18 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 61 21 12 2 0 1 2 85 3 112
2017 Language requirement of position - Unilingual English 63 32 5 0 0 0 0 95 0 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 79 10 6 0 1 0 5 93 1 112
2017 Language requirement of position - Unilingual English 83 0 7 5 5 0 0 83 10 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 49 27 16 4 1 0 3 78 5 112
2017 Language requirement of position - Unilingual English 46 42 7 5 0 0 0 88 5 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 67 21 4 2 2 1 4 93 4 111
2017 Language requirement of position - Unilingual English 75 15 0 5 5 0 0 90 10 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 59 15 3 2 0 0 22 94 2 112
2017 Language requirement of position - Unilingual English 61 5 0 0 0 0 34 100 0 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 66 21 4 5 0 0 4 91 5 111
2017 Language requirement of position - Unilingual English 47 15 20 5 0 0 13 71 6 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 82 7 4 0 1 0 5 94 2 112
2017 Language requirement of position - Unilingual English 65 12 11 5 0 0 7 83 5 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 31 16 5 0 0 3 79 5 112
2017 Language requirement of position - Unilingual English 41 47 5 0 0 0 7 95 0 18

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 4 34 37 18 5 1 0 39 23 112
2017 Language requirement of position - Unilingual English 11 31 31 22 5 0 0 42 27 18

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 6 26 33 27 8 0 0 35 32 112
2017 Language requirement of position - Unilingual English 17 17 29 25 11 0 0 36 35 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 34 45 13 7 1 1 0 79 8 111
2017 Language requirement of position - Unilingual English 57 26 0 0 17 0 0 83 17 18

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 28 41 16 12 3 0 0 68 15 111
2017 Language requirement of position - Unilingual English 45 28 0 17 10 0 0 73 27 18
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 37 63 112
2017 Language requirement of position - Unilingual English 58 42 18
2014 Language requirement of position - Bilingual 34 66 136
2014 Language requirement of position - Unilingual English 43 57 30

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 91 9 42
2017 Language requirement of position - Unilingual English 90 10 10
2014 Language requirement of position - Bilingual 98 2 45
2014 Language requirement of position - Unilingual English 94 6 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 76 18 0 3 3 0 0 94 6 39
2014 Language requirement of position - Bilingual 75 23 2 0 0 0 0 98 0 44
2014 Language requirement of position - Unilingual English 59 16 8 16 0 0 0 75 16 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 28 29 21 12 4 6 0 30 70 112
2017 Language requirement of position - Unilingual English 54 10 17 5 7 6 0 58 42 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 21 75

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 45 75

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 27 75

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 60 75

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 5 75

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 24 75

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Language requirement of position - Bilingual 3 50 30 7 6 5 73

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 19 21 10 22 18 2 8 45 44 75

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 12 6 6 8 19 3 45 36 52 75
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