2017 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 50 2 13 4 0 0 81 18 62
2017 First official language - French 23 54 9 10 4 0 0 77 14 74
2014 First official language - English 41 44 0 10 4 1 0 85 15 92
2014 First official language - French 45 39 6 6 3 0 0 85 9 81
2011 First official language - English 32 47 7 13 1 1 0 79 14 92
2011 First official language - French 49 45 0 4 1 0 0 95 5 78
2008 First official language - English 36 45 1 14 4 0 0 81 18 85
2008 First official language - French 43 42 4 9 1 0 1 86 11 77

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 88 9 1 2 0 0 0 97 2 62
2017 First official language - French 47 43 4 5 1 0 0 90 6 74
2014 First official language - English 87 7 2 0 1 4 0 97 1 92
2014 First official language - French 63 26 5 6 0 0 0 89 6 81
2011 First official language - English 81 14 2 1 0 1 0 96 1 92
2011 First official language - French 53 32 5 7 3 0 0 85 9 78
2008 First official language - English 82 12 2 2 1 0 0 94 4 85
2008 First official language - French 56 25 4 13 1 0 1 82 14 77

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 89 9 0 2 0 0 0 98 2 62
2017 First official language - French 46 34 5 12 3 0 0 79 16 74
2014 First official language - English 84 11 1 1 0 1 2 98 1 92
2014 First official language - French 49 24 15 8 4 0 0 73 12 81
2011 First official language - English 78 17 3 0 0 1 0 97 0 92
2011 First official language - French 46 26 11 12 4 0 0 73 16 78
2008 First official language - English 78 13 4 5 1 0 0 91 6 85
2008 First official language - French 48 25 6 14 5 0 1 74 20 77

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 38 2 6 3 0 0 89 9 62
2017 First official language - French 45 45 1 5 4 0 0 90 9 74
2014 First official language - English 59 29 3 7 1 1 0 89 8 92
2014 First official language - French 49 43 1 4 3 0 0 92 7 81
2011 First official language - English 58 20 6 10 4 1 0 80 15 93
2011 First official language - French 60 32 7 0 1 0 0 92 1 78

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 39 11 8 1 0 0 79 10 62
2017 First official language - French 40 35 17 5 4 0 0 75 8 74
2014 First official language - English 43 40 6 6 2 1 2 86 8 92
2014 First official language - French 56 27 9 4 4 0 0 83 8 81
2011 First official language - English 39 42 7 8 1 1 2 84 9 93
2011 First official language - French 52 28 10 5 1 0 4 83 7 78
2008 First official language - English 31 36 9 18 4 0 2 69 22 85
2008 First official language - French 39 40 9 5 3 3 1 82 8 77

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 64 26 3 6 1 0 0 90 7 62
2017 First official language - French 46 35 9 7 3 0 0 81 10 74
2014 First official language - English 64 25 4 3 1 2 0 91 4 92
2014 First official language - French 58 29 7 2 3 0 0 87 6 81
2011 First official language - English 66 22 5 5 1 1 0 89 6 92
2011 First official language - French 56 34 6 2 1 0 1 91 3 78
2008 First official language - English 59 35 4 2 0 0 0 94 2 85
2008 First official language - French 51 35 5 5 3 1 0 87 8 77

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 66 26 3 2 3 0 0 92 5 62
2017 First official language - French 51 36 6 4 2 0 0 87 6 74
2014 First official language - English 71 22 2 3 1 1 0 94 4 92
2014 First official language - French 58 28 7 4 2 0 0 87 6 81
2011 First official language - English 68 25 1 4 1 1 0 94 5 93
2011 First official language - French 65 23 5 5 0 0 1 89 5 78
2008 First official language - English 61 28 2 7 1 0 0 89 8 85
2008 First official language - French 49 36 4 6 3 1 0 87 9 77

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 67 24 3 3 3 0 0 91 6 62
2017 First official language - French 52 39 6 0 3 0 0 91 3 74
2014 First official language - English 61 26 4 7 1 1 0 88 8 92
2014 First official language - French 59 35 1 4 0 0 0 95 4 81

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 64 23 9 3 1 0 0 87 4 61
2017 First official language - French 54 22 12 10 0 0 1 77 11 74
2014 First official language - English 66 23 5 2 2 1 0 90 5 92
2014 First official language - French 61 22 4 11 3 0 0 83 13 81
2011 First official language - English 58 29 3 9 1 1 0 87 10 92
2011 First official language - French 60 26 4 6 1 1 1 89 8 78

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 23 3 9 9 1 26 71 24 62
2017 First official language - French 36 35 1 2 7 0 18 87 11 73
2014 First official language - English 31 12 9 9 12 6 20 59 29 91
2014 First official language - French 46 21 10 5 8 0 10 75 14 81
2011 First official language - English 22 19 9 13 11 4 21 55 33 93
2011 First official language - French 33 19 9 6 10 1 22 68 21 78
2008 First official language - English 32 16 11 8 15 1 16 59 29 85
2008 First official language - French 48 16 5 9 5 0 17 77 17 77

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 32 10 4 2 0 0 84 6 62
2017 First official language - French 41 43 6 3 7 0 0 84 10 74
2014 First official language - English 63 24 6 5 1 0 0 88 6 92
2014 First official language - French 45 41 7 7 0 0 0 86 7 81
2011 First official language - English 62 26 4 3 3 1 0 89 7 93
2011 First official language - French 58 28 9 2 2 0 0 86 5 78
2008 First official language - English 46 45 4 4 1 0 1 92 5 85
2008 First official language - French 53 29 12 3 4 0 0 82 6 77

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 48 36 9 5 3 0 0 84 8 62
2017 First official language - French 37 40 12 7 2 0 2 78 10 74
2014 First official language - English 46 30 11 8 5 0 0 76 13 92
2014 First official language - French 50 30 9 6 5 0 0 80 11 81
2011 First official language - English 41 39 7 7 5 1 0 81 12 93
2011 First official language - French 44 36 10 4 4 0 1 81 8 78

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 37 3 12 6 0 0 79 18 62
2017 First official language - French 32 44 14 2 4 0 4 79 6 74

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 58 27 3 8 4 0 0 85 12 62
2017 First official language - French 47 43 8 2 0 0 0 89 2 74
2014 First official language - English 64 28 5 3 0 0 0 92 3 92
2014 First official language - French 50 37 11 0 1 0 0 88 1 81
2011 First official language - English 65 28 3 1 1 1 0 94 2 93
2011 First official language - French 59 30 8 2 0 0 0 90 2 78
2008 First official language - English 59 35 2 2 0 1 0 95 2 85
2008 First official language - French 61 25 5 5 3 1 0 87 8 77

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 24 10 6 6 0 0 78 12 62
2017 First official language - French 36 40 13 6 4 0 0 77 11 73

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 66 25 4 3 2 0 0 91 5 62
2017 First official language - French 53 34 9 3 1 0 0 87 4 74
2014 First official language - English 74 18 4 4 0 0 0 91 4 92
2014 First official language - French 66 27 4 2 0 0 0 94 2 81
2011 First official language - English 71 20 6 2 0 1 0 92 2 93
2011 First official language - French 69 25 5 1 0 0 0 94 1 78

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 30 7 7 4 0 0 82 12 62
2017 First official language - French 33 44 13 6 4 0 0 77 10 74
2014 First official language - English 46 32 15 4 2 2 0 78 7 92
2014 First official language - French 44 33 14 4 6 0 0 76 10 81
2011 First official language - English 49 36 6 6 1 1 0 87 7 92
2011 First official language - French 50 28 7 9 4 0 1 80 13 78

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 43 5 3 3 0 0 89 6 62
2017 First official language - French 38 42 8 4 6 0 2 82 10 74
2014 First official language - English 53 21 13 8 3 2 0 75 12 92
2014 First official language - French 50 30 11 4 6 0 0 80 9 81

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 32 12 9 3 0 0 76 11 62
2017 First official language - French 31 51 13 1 4 0 0 82 5 74
2014 First official language - English 59 25 9 3 2 2 0 85 6 92
2014 First official language - French 43 47 4 5 1 0 0 90 6 80
2011 First official language - English 53 34 5 4 1 2 0 89 5 93
2011 First official language - French 53 26 11 5 3 0 3 81 8 77

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 58 27 9 1 3 1 0 87 5 62
2017 First official language - French 44 39 6 6 4 1 0 84 10 73
2014 First official language - English 70 19 6 3 1 0 0 89 4 92
2014 First official language - French 53 32 9 4 1 0 0 85 6 81
2011 First official language - English 59 30 6 4 0 1 0 90 5 93
2011 First official language - French 59 32 6 2 1 0 0 91 4 78
2008 First official language - English 53 40 2 5 0 0 0 93 5 85
2008 First official language - French 55 34 6 3 3 0 0 88 5 77

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 37 18 3 6 1 0 72 10 62
2017 First official language - French 31 42 11 9 6 0 2 74 15 74
2014 First official language - English 45 30 13 5 5 1 0 76 11 92
2014 First official language - French 48 32 12 5 1 0 1 81 6 81
2011 First official language - English 37 23 21 13 5 1 0 60 19 93
2011 First official language - French 37 33 22 4 4 0 0 70 8 78
2008 First official language - English 29 34 13 16 6 0 1 64 23 85
2008 First official language - French 31 26 30 9 3 1 0 58 12 77

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 18 33 16 15 0 1 32 35 62
2017 First official language - French 10 35 33 10 5 4 3 16 49 74
2014 First official language - English 3 9 38 22 26 0 2 49 13 90
2014 First official language - French 1 26 34 29 8 1 1 38 27 81
2011 First official language - English 0 20 27 26 19 2 6 49 21 92
2011 First official language - French 12 21 30 26 8 1 1 35 34 78
2008 First official language - English 8 19 37 21 11 1 2 33 28 84
2008 First official language - French 3 35 40 13 4 1 4 18 40 77

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 7 8 30 31 22 0 1 54 16 62
2017 First official language - French 12 13 24 26 16 1 6 46 28 74
2014 First official language - English 3 4 20 29 37 2 5 71 8 91
2014 First official language - French 3 8 21 39 23 2 4 66 11 81
2011 First official language - English 1 5 23 39 24 2 6 69 7 93
2011 First official language - French 8 12 20 30 21 5 4 56 22 78
2008 First official language - English 4 8 28 29 20 1 9 55 13 85
2008 First official language - French 0 17 39 21 16 5 3 39 18 77

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 8 8 29 32 19 0 4 53 17 62
2017 First official language - French 5 21 36 22 11 1 4 36 27 74
2014 First official language - English 5 11 24 27 31 0 2 60 16 92
2014 First official language - French 6 18 32 22 18 1 3 41 26 81
2011 First official language - English 7 11 31 26 18 2 5 47 19 93
2011 First official language - French 13 10 33 25 15 1 2 42 24 78
2008 First official language - English 20 11 31 24 7 1 7 33 33 85
2008 First official language - French 13 28 30 12 12 1 4 25 43 76

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 3 4 25 34 31 1 1 67 7 62
2017 First official language - French 3 12 36 26 18 0 6 46 16 74
2014 First official language - English 1 7 20 42 27 2 2 71 8 91
2014 First official language - French 0 8 31 45 16 0 1 61 8 80
2011 First official language - English 6 5 24 29 30 2 3 63 12 93
2011 First official language - French 4 13 30 33 15 1 3 50 18 78
2008 First official language - English 9 13 29 32 12 1 4 46 23 85
2008 First official language - French 4 21 27 29 16 1 3 46 26 77

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 25 21 18 18 0 1 36 42 62
2017 First official language - French 17 28 24 11 14 2 4 26 48 74
2014 First official language - English 8 22 25 17 25 0 3 43 31 92
2014 First official language - French 5 13 36 33 7 2 3 43 19 81
2011 First official language - English 10 20 27 21 16 2 3 40 31 93
2011 First official language - French 14 26 20 22 10 1 7 35 43 78
2008 First official language - English 20 18 23 21 12 2 4 35 41 84
2008 First official language - French 5 36 26 21 8 1 3 30 43 77

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 1 9 20 37 28 0 4 68 10 61
2017 First official language - French 10 18 20 25 15 5 8 45 32 74
2014 First official language - English 1 6 17 25 43 3 4 74 8 92
2014 First official language - French 3 8 17 44 23 2 3 71 11 81
2011 First official language - English 1 10 16 31 31 4 7 70 12 93
2011 First official language - French 8 17 23 31 14 4 4 48 27 78
2008 First official language - English 4 12 31 31 15 5 2 50 17 84
2008 First official language - French 5 29 32 19 8 6 0 29 36 77

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 6 13 28 28 20 2 4 51 20 62
2017 First official language - French 2 19 34 24 18 0 3 43 22 74
2014 First official language - English 8 7 27 31 22 0 3 55 16 92
2014 First official language - French 3 12 38 30 16 1 0 47 15 81
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 80 15 0 5 0 0 0 95 5 62
2017 First official language - French 60 27 4 7 2 0 0 86 10 74
2014 First official language - English 88 11 0 0 0 1 0 100 0 92
2014 First official language - French 61 17 6 10 4 0 2 79 14 81
2011 First official language - English 82 14 0 1 0 1 1 99 1 93
2011 First official language - French 61 22 6 9 2 0 0 83 10 77
2008 First official language - English 86 8 2 4 0 0 0 94 4 84
2008 First official language - French 75 12 1 4 5 0 3 89 9 77

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 29 13 8 8 9 0 69 17 62
2017 First official language - French 28 22 22 19 2 5 2 53 23 74
2014 First official language - English 44 23 9 6 9 5 4 74 16 92
2014 First official language - French 41 30 15 3 8 1 2 74 11 81

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 30 12 8 6 0 0 73 15 62
2017 First official language - French 51 28 10 7 3 1 0 80 10 74
2014 First official language - English 50 30 2 12 2 2 1 83 15 92
2014 First official language - French 67 19 5 3 7 0 0 86 9 81

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 36 15 10 1 1 2 73 11 62
2017 First official language - French 35 44 12 7 1 1 0 80 8 74
2014 First official language - English 46 35 7 8 2 1 0 82 10 92
2014 First official language - French 49 32 10 4 3 1 1 83 6 81
2011 First official language - English 48 34 5 7 1 4 1 86 9 93
2011 First official language - French 37 46 10 5 0 2 0 85 5 78
2008 First official language - English 37 42 6 8 1 1 5 84 10 84
2008 First official language - French 35 49 5 8 0 3 0 87 8 77

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 33 13 11 10 10 3 61 24 62
2017 First official language - French 37 34 13 5 4 5 1 76 10 74
2014 First official language - English 47 28 5 4 4 11 0 84 10 92
2014 First official language - French 51 17 11 9 4 4 4 74 14 81
2011 First official language - English 50 21 14 2 2 9 1 80 5 93
2011 First official language - French 48 27 10 6 3 5 0 79 10 78
2008 First official language - English 48 18 10 4 6 12 4 77 11 84
2008 First official language - French 46 39 9 1 1 3 0 88 3 76

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 20 21 16 11 15 3 41 34 62
2017 First official language - French 7 33 22 20 7 10 1 45 30 74
2014 First official language - English 25 16 11 22 7 17 2 51 36 92
2014 First official language - French 24 26 18 15 5 7 3 57 23 81

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 41 5 0 3 0 0 92 3 62
2017 First official language - French 43 42 10 4 1 0 0 85 5 74
2014 First official language - English 56 36 1 6 1 0 0 92 7 92
2014 First official language - French 61 32 6 1 0 0 0 93 1 81
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 42 3 3 3 0 0 91 6 62
2017 First official language - French 44 32 14 2 6 0 2 77 9 74
2014 First official language - English 56 20 8 10 5 0 1 77 15 92
2014 First official language - French 58 18 15 4 4 1 0 77 8 81
2011 First official language - English 58 26 4 6 3 1 2 87 9 93
2011 First official language - French 44 38 7 9 1 0 0 82 10 78
2008 First official language - English 55 25 6 12 1 0 1 81 13 84
2008 First official language - French 55 27 16 0 0 3 0 84 0 77

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 59 24 11 3 3 0 0 83 6 62
2017 First official language - French 46 33 12 0 3 1 4 84 3 74
2014 First official language - English 57 25 9 6 2 0 1 83 8 92
2014 First official language - French 60 22 9 7 1 1 0 83 8 81
2011 First official language - English 68 18 1 4 5 2 1 89 10 93
2011 First official language - French 56 26 11 4 1 1 1 84 5 78
2008 First official language - English 57 23 10 5 1 1 4 84 6 84
2008 First official language - French 56 30 8 3 0 4 0 89 3 77

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 57 24 8 6 5 0 0 81 12 62
2017 First official language - French 40 43 6 5 3 1 2 86 8 73
2014 First official language - English 50 35 6 6 2 0 1 86 8 92
2014 First official language - French 57 28 10 1 2 1 0 86 4 81
2011 First official language - English 51 32 5 4 4 1 2 85 9 93
2011 First official language - French 61 23 5 5 6 0 0 84 11 78
2008 First official language - English 50 33 6 6 4 0 1 84 10 84
2008 First official language - French 60 29 9 1 0 1 0 89 1 77

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 88 10 1 0 0 0 0 99 0 62
2017 First official language - French 73 19 2 1 0 0 6 97 1 74
2014 First official language - English 92 5 0 1 0 0 1 99 1 92
2014 First official language - French 82 12 0 4 3 0 0 94 6 81
2011 First official language - English 85 8 2 2 1 1 1 95 3 93
2011 First official language - French 85 11 0 4 0 0 0 96 4 78
2008 First official language - English 91 7 0 1 0 0 1 99 1 85
2008 First official language - French 82 11 1 5 0 1 0 93 5 76

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 80 9 5 4 0 0 2 90 4 62
2017 First official language - French 63 23 4 3 3 0 5 90 6 73
2014 First official language - English 67 20 5 2 1 1 3 91 3 92
2014 First official language - French 66 20 8 4 1 1 0 87 6 81
2011 First official language - English 49 24 12 6 2 4 2 78 9 93
2011 First official language - French 57 25 9 4 4 1 0 83 8 78

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 67 28 2 2 1 0 0 95 3 62
2017 First official language - French 62 19 8 7 1 0 2 83 9 73

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 67 26 6 0 1 0 0 93 1 62
2017 First official language - French 65 16 9 7 1 0 2 83 8 73

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 63 23 9 3 3 0 0 85 6 62
2017 First official language - French 57 20 14 3 4 0 2 78 7 73
2014 First official language - English 64 19 3 8 5 1 1 84 13 92
2014 First official language - French 62 24 10 1 1 1 0 87 2 81
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 40 15 9 0 0 10 74 10 12
2017 First official language - French 14 40 23 3 7 0 13 62 12 26
2014 First official language - English 42 31 0 17 0 0 10 81 19 19
2014 First official language - French 31 50 7 0 8 0 4 84 8 28

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 23 9 9 6 6 0 74 16 62
2017 First official language - French 27 43 20 7 1 2 0 71 8 74
2014 First official language - English 53 28 7 4 4 4 0 84 9 92
2014 First official language - French 42 36 11 5 4 1 0 79 10 81
2011 First official language - English 43 41 7 6 2 1 0 85 9 92
2011 First official language - French 42 34 13 4 3 4 0 80 7 78

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 26 6 21 12 2 0 61 33 62
2017 First official language - French 23 42 25 8 4 0 0 64 11 74
2014 First official language - English 52 27 7 11 2 2 0 80 13 92
2014 First official language - French 39 40 11 5 4 1 0 79 10 81
2011 First official language - English 44 37 8 8 2 1 0 82 11 93
2011 First official language - French 40 34 15 7 3 1 0 75 10 78
2008 First official language - English 31 33 10 17 8 1 0 65 25 84
2008 First official language - French 43 29 14 6 6 1 0 72 13 77

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 26 8 31 9 3 0 50 41 62
2017 First official language - French 15 43 17 15 4 7 0 62 20 74
2014 First official language - English 41 28 9 15 2 5 0 73 18 92
2014 First official language - French 25 46 18 5 4 2 0 73 9 81
2011 First official language - English 26 45 10 10 3 6 0 75 14 92
2011 First official language - French 23 54 12 4 2 5 0 81 7 78
2008 First official language - English 21 38 11 15 8 6 0 63 25 84
2008 First official language - French 21 39 25 8 4 4 0 62 12 77

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 21 13 13 10 3 0 64 23 62
2017 First official language - French 16 40 21 6 6 10 0 63 14 74
2014 First official language - English 48 23 9 10 4 5 0 75 15 92
2014 First official language - French 36 35 15 1 7 6 0 75 9 81
2011 First official language - English 41 32 14 7 3 3 0 75 11 92
2011 First official language - French 39 42 10 5 2 3 0 82 7 77
2008 First official language - English 25 37 11 13 8 5 1 66 23 84
2008 First official language - French 29 42 13 8 4 5 0 74 12 77

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 35 11 26 9 0 0 55 34 62
2017 First official language - French 21 37 19 14 5 4 0 61 20 74
2014 First official language - English 36 40 12 6 4 1 0 77 11 92
2014 First official language - French 32 44 14 6 3 1 0 76 9 81
2011 First official language - English 24 50 8 14 3 2 0 75 17 92
2011 First official language - French 25 48 11 10 5 1 0 74 15 78
2008 First official language - English 24 44 5 20 6 1 0 69 27 84
2008 First official language - French 30 40 12 14 3 1 0 71 17 77
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 35 8 13 6 0 0 74 19 62
2017 First official language - French 28 53 14 5 0 0 0 81 5 74
2014 First official language - English 56 27 15 0 2 0 0 83 2 92
2014 First official language - French 57 36 7 0 0 0 0 93 0 81
2011 First official language - English 43 39 5 10 2 1 0 83 12 92
2011 First official language - French 43 43 4 8 1 1 0 87 9 78

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 61 30 5 3 1 0 0 91 4 62
2017 First official language - French 43 47 5 0 1 5 0 94 1 73
2014 First official language - English 69 24 4 1 1 0 0 93 2 92
2014 First official language - French 51 42 1 2 1 2 0 96 3 81
2011 First official language - English 65 27 4 1 0 3 0 95 1 92
2011 First official language - French 58 35 4 1 0 1 1 95 1 78

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 48 30 7 11 5 0 0 78 16 62
2017 First official language - French 37 32 16 10 0 3 1 73 10 74
2014 First official language - English 63 22 6 3 2 3 0 88 5 92
2014 First official language - French 54 28 11 3 0 2 1 86 3 81
2011 First official language - English 55 28 3 9 3 2 0 84 13 92
2011 First official language - French 42 32 12 5 4 1 3 78 9 78
2008 First official language - English 42 32 6 12 6 2 0 76 18 85
2008 First official language - French 43 38 4 9 1 4 1 85 11 77

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 28 15 11 1 3 0 72 13 62
2017 First official language - French 23 39 15 10 5 8 0 67 16 74
2014 First official language - English 55 24 11 4 2 3 1 81 7 92
2014 First official language - French 43 39 8 1 1 6 2 89 2 81
2011 First official language - English 43 30 16 6 2 2 0 75 9 93
2011 First official language - French 35 31 16 9 2 5 1 71 12 78

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 21 18 11 8 12 3 57 22 62
2017 First official language - French 22 27 24 5 3 14 4 60 11 74
2014 First official language - English 33 22 9 12 10 10 4 64 26 92
2014 First official language - French 24 37 12 14 4 6 2 67 20 81
2011 First official language - English 31 26 16 8 8 7 5 65 18 93
2011 First official language - French 31 17 23 11 3 9 7 57 16 78

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 75 20 0 5 0 0 0 95 5 62
2017 First official language - French 45 40 6 8 0 0 0 86 8 74
2014 First official language - English 83 15 0 1 0 1 0 99 1 92
2014 First official language - French 58 26 7 5 1 0 2 86 6 81

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 84 13 2 0 0 1 0 98 0 62
2017 First official language - French 62 27 8 1 0 0 1 91 1 74
2014 First official language - English 84 12 2 0 0 2 0 98 0 92
2014 First official language - French 68 19 5 4 1 1 1 90 5 81
2011 First official language - English 82 15 3 0 0 1 0 97 0 93
2011 First official language - French 69 23 4 1 2 1 0 93 3 78
2008 First official language - English 71 18 4 1 1 1 5 94 3 85
2008 First official language - French 58 23 4 5 3 3 4 88 8 77

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 39 8 18 9 1 0 66 27 61
2017 First official language - French 32 44 14 5 3 1 0 77 8 73
2014 First official language - English 34 36 12 9 5 4 1 74 14 92
2014 First official language - French 46 34 9 5 4 2 0 81 10 81
2011 First official language - English 29 42 13 8 4 1 3 74 13 93
2011 First official language - French 42 36 12 7 0 3 0 80 8 78
2008 First official language - English 24 28 14 24 9 0 1 52 33 85
2008 First official language - French 35 52 3 1 6 3 0 89 8 77

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 7 30 20 15 18 5 6 41 37 62
2017 First official language - French 13 30 18 14 15 5 5 48 32 74
2014 First official language - English 18 27 16 21 16 1 1 46 38 92
2014 First official language - French 22 13 18 21 17 9 1 39 42 81
2011 First official language - English 21 21 17 16 17 2 6 46 36 93
2011 First official language - French 20 16 19 23 13 2 6 40 40 78
2008 First official language - English 7 18 13 28 27 2 5 27 59 85
2008 First official language - French 13 27 19 18 12 6 4 45 33 77

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 39 12 13 1 2 0 74 14 62
2017 First official language - French 27 43 13 10 5 3 0 71 16 74

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 59 27 2 9 1 2 0 87 11 62
2017 First official language - French 61 29 6 0 3 1 0 91 3 74
2014 First official language - English 73 19 3 2 1 2 0 93 3 92
2014 First official language - French 72 20 4 3 0 1 0 93 3 81

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 61 25 5 6 1 1 0 87 8 62
2017 First official language - French 59 35 5 0 1 0 0 94 1 73
2014 First official language - English 70 21 3 3 1 1 0 92 5 92
2014 First official language - French 70 24 4 2 0 0 0 95 2 81
2011 First official language - English 56 35 4 3 0 2 0 93 3 92
2011 First official language - French 66 25 5 1 0 3 0 94 1 78

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 71 23 2 3 1 0 0 94 4 62
2017 First official language - French 55 38 5 0 2 0 0 93 2 74
2014 First official language - English 70 21 6 1 1 1 0 92 2 92
2014 First official language - French 68 25 4 1 1 0 0 93 3 81
2011 First official language - English 63 29 3 2 1 1 0 94 3 92
2011 First official language - French 64 29 4 4 0 0 0 92 4 77
2008 First official language - English 58 31 5 5 1 0 0 89 6 83
2008 First official language - French 57 32 5 1 4 0 0 90 5 77

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 16 22 4 3 0 0 70 7 62
2017 First official language - French 47 34 10 4 5 1 0 81 9 74
2014 First official language - English 66 19 8 7 0 1 0 85 7 92
2014 First official language - French 61 29 7 2 1 0 0 90 4 81
2011 First official language - English 60 23 13 3 1 1 0 83 4 93
2011 First official language - French 62 25 11 1 0 1 0 88 1 78

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 57 18 14 7 4 0 0 75 12 62
2017 First official language - French 44 36 11 5 4 1 0 80 9 74
2014 First official language - English 65 18 5 10 0 1 0 84 10 92
2014 First official language - French 59 31 8 1 1 0 0 89 3 81
2011 First official language - English 59 24 10 5 1 1 0 84 6 93
2011 First official language - French 60 27 8 4 1 0 0 87 5 77
2008 First official language - English 39 40 11 6 4 0 0 80 10 84
2008 First official language - French 48 36 8 5 1 1 0 86 7 77

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 57 16 9 9 7 2 0 75 16 62
2017 First official language - French 36 26 17 7 10 4 0 64 18 74
2014 First official language - English 62 12 10 12 0 3 1 77 13 92
2014 First official language - French 54 17 15 5 5 3 0 74 11 81
2011 First official language - English 57 19 8 7 4 3 1 80 12 93
2011 First official language - French 50 20 14 9 5 1 0 71 14 78
2008 First official language - English 32 30 10 13 7 7 1 68 22 84
2008 First official language - French 48 23 10 8 3 8 0 77 11 77
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 First official language - English 21 42 37 62
2017 First official language - French 37 39 25 73
2014 First official language - English 15 50 35 92
2014 First official language - French 17 43 40 80
2011 First official language - English 20 47 33 93
2011 First official language - French 30 42 28 78

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 26 0 46 0 13 15 12
2017 First official language - French 21 14 42 0 10 13 26
2014 First official language - English 49 14 37 0 9999 0 13
2014 First official language - French 7 22 57 8 9999 7 14
2011 First official language - English 23 16 46 5 9999 11 18
2011 First official language - French 13 10 56 0 9999 22 23
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 7 93 62
2017 First official language - French 15 85 73
2014 First official language - English 20 80 91
2014 First official language - French 13 87 81

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - French 42 13
2014 First official language - English 60 18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - French 55 13
2014 First official language - English 56 18
2014 First official language - French 82 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13
2014 First official language - English 0 18
2014 First official language - French 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13
2014 First official language - French 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13
2014 First official language - French 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 First official language - French 37 13
2014 First official language - English 33 18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 First official language - French 55 13
2014 First official language - English 56 18
2014 First official language - French 70 10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13
2014 First official language - English 0 18
2014 First official language - French 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13
2014 First official language - French 0 10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - French 62 13
2014 First official language - English 58 17
2014 First official language - French 58 10

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13
2014 First official language - English 0 17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13
2014 First official language - French 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - French 37 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13
2014 First official language - English 0 15
2014 First official language - French 0 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - French 94 6 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 23 11 7 3 33 4 68 15 62
2017 First official language - French 26 29 14 5 2 16 9 73 9 74
2014 First official language - English 34 13 9 7 6 27 4 68 19 92
2014 First official language - French 41 16 9 4 3 20 7 79 9 81

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 29 3 5 4 6 0 87 10 62
2017 First official language - French 30 46 13 2 1 8 0 83 4 74
2014 First official language - English 53 27 8 6 3 4 0 83 9 92
2014 First official language - French 60 26 7 0 4 3 0 89 4 81
2011 First official language - English 60 26 8 1 1 4 0 90 2 92
2011 First official language - French 65 29 4 1 0 1 0 95 1 78
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 45 5 6 3 1 17 84 11 62
2017 First official language - French 27 46 4 4 7 0 11 83 13 74
2014 First official language - English 33 48 1 4 2 2 9 91 7 92
2014 First official language - French 40 41 6 1 0 1 10 92 1 81
2011 First official language - English 23 49 3 5 1 2 17 88 8 93
2011 First official language - French 30 37 11 4 0 3 15 82 5 78
2008 First official language - English 31 42 5 9 2 0 11 82 13 85
2008 First official language - French 23 44 12 6 0 4 10 79 8 77

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 13 16 6 3 36 9 55 16 62
2017 First official language - French 18 25 10 1 2 34 10 77 6 74
2014 First official language - English 21 19 12 2 3 30 11 69 10 92
2014 First official language - French 23 26 13 3 1 16 18 74 6 81
2011 First official language - English 11 31 25 6 4 16 6 54 14 93
2011 First official language - French 24 27 12 6 0 21 11 74 9 78

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 48 13 8 1 3 9 17 83 6 62
2017 First official language - French 42 32 4 0 0 12 11 95 0 74
2014 First official language - English 47 31 3 1 0 9 9 95 1 92
2014 First official language - French 53 25 5 1 3 2 10 89 4 81
2011 First official language - English 49 17 11 1 0 6 16 85 1 92
2011 First official language - French 41 32 7 2 1 5 12 88 3 78
2008 First official language - English 37 32 4 4 1 11 12 89 6 84
2008 First official language - French 47 34 1 1 0 8 9 97 2 77

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 19 13 1 4 12 17 74 8 62
2017 First official language - French 33 36 4 0 1 15 11 93 1 74
2014 First official language - English 48 29 7 1 1 5 9 89 3 92
2014 First official language - French 48 29 6 3 0 3 12 90 3 81
2011 First official language - English 37 29 10 2 0 9 13 85 3 92
2011 First official language - French 38 33 8 3 0 5 12 87 3 78
2008 First official language - English 36 33 6 5 6 6 8 80 13 83
2008 First official language - French 43 22 6 4 4 12 9 82 10 77
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 9 18 3 1 37 4 62 8 62
2017 First official language - French 39 23 9 0 1 20 8 86 2 74
2014 First official language - English 45 15 9 6 3 18 4 77 11 92
2014 First official language - French 44 17 10 1 1 20 7 83 4 81

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 70 12 5 7 1 5 0 87 8 62
2017 First official language - French 54 32 5 0 1 5 3 94 1 74
2014 First official language - English 66 20 7 3 1 3 0 88 5 92
2014 First official language - French 67 21 7 1 1 1 1 90 3 81
2011 First official language - English 80 13 3 2 0 2 0 95 2 93
2011 First official language - French 72 26 0 0 0 2 0 100 0 78
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 26 18 15 10 0 0 56 25 62
2017 First official language - French 24 22 16 13 20 1 4 49 34 74

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 18 39 19 17 7 0 0 57 24 61
2017 First official language - French 11 30 22 19 18 1 0 41 37 74

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 34 15 13 1 1 2 71 14 62
2017 First official language - French 22 29 27 18 4 1 0 51 22 74

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 18 38 20 8 3 0 31 29 62
2017 First official language - French 17 19 18 24 21 1 0 37 45 74

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 50 20 13 5 1 0 10 78 7 62
2017 First official language - French 36 30 13 10 2 1 8 73 13 73

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 32 24 5 4 0 0 67 9 62
2017 First official language - French 26 31 24 10 3 1 5 61 14 74

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 33 19 10 5 0 0 66 15 62
2017 First official language - French 29 27 20 12 4 1 6 61 17 74

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 36 20 13 13 0 0 54 26 62
2017 First official language - French 24 28 22 17 6 0 2 53 24 74

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 27 9 12 11 0 0 68 23 62
2017 First official language - French 29 31 23 6 7 0 5 63 13 74

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 24 21 5 4 1 0 69 10 62
2017 First official language - French 36 26 24 9 2 0 3 64 11 74

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 63 28 7 0 0 2 0 93 0 62
2017 First official language - French 59 18 16 4 0 0 3 79 4 74

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 86 5 5 1 1 0 2 92 3 62
2017 First official language - French 76 12 5 0 1 0 5 94 1 74

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 55 35 7 3 0 0 0 90 3 62
2017 First official language - French 47 24 19 5 1 0 4 74 6 74

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 71 22 1 5 1 0 0 93 6 62
2017 First official language - French 69 18 4 0 2 1 5 93 2 73

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 59 11 4 0 0 0 26 94 0 62
2017 First official language - French 61 15 0 2 0 0 22 97 3 74

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 63 19 9 4 0 0 5 86 4 61
2017 First official language - French 66 22 4 4 0 0 5 93 4 74

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 78 7 12 1 0 0 2 87 1 62
2017 First official language - French 79 9 2 0 2 0 8 95 2 74

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 34 12 5 0 0 4 82 5 62
2017 First official language - French 47 30 15 5 0 0 3 79 5 74

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 35 33 16 3 0 0 48 19 62
2017 First official language - French 1 33 38 19 6 1 0 35 26 74

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 7 24 33 25 11 0 0 36 31 62
2017 First official language - French 6 27 32 26 10 0 0 35 33 74

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 42 3 6 5 0 0 87 10 61
2017 First official language - French 29 45 16 8 1 1 0 75 9 74

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 31 7 15 6 0 0 71 21 61
2017 First official language - French 22 45 20 10 2 0 0 67 12 74
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 46 54 62
2017 First official language - French 31 69 74
2014 First official language - English 42 58 91
2014 First official language - French 31 69 81

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 97 3 29
2017 First official language - French 84 16 24
2014 First official language - English 98 2 38
2014 First official language - French 96 4 24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 73 17 0 7 3 0 0 90 10 28
2017 First official language - French 73 21 0 0 6 0 0 94 6 21
2014 First official language - English 65 27 3 6 0 0 0 92 6 37
2014 First official language - French 83 13 4 0 0 0 0 96 0 23
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 29 16 11 4 9 0 35 65 62
2017 First official language - French 30 26 25 11 5 3 0 31 69 74

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 36
2017 First official language - French 18 50

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 35 36
2017 First official language - French 49 50

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 37 36
2017 First official language - French 27 50

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 50 36
2017 First official language - French 55 50

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 36
2017 First official language - French 7 50

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 19 36
2017 First official language - French 29 50

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 First official language - English 6 60 18 10 3 3 35
2017 First official language - French 0 48 30 8 6 8 49

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 17 8 23 31 4 2 35 57 36
2017 First official language - French 20 24 9 20 11 2 13 52 38 50

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 7 8 10 9 19 11 36 28 53 36
2017 First official language - French 13 4 8 9 18 2 47 33 52 50
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