2017 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	58	23	0	0	0	0	77	0	10
2017	3 to 10 years in the federal public service	31	57	2	10	0	0	0	88	10	48
2017	11 to 20 years in the federal public service	24	47	3	18	8	0	0	71	26	60
2017	More than 20 years in the federal public service	30	52	11	0	7	0	0	83	7	19
2014	3 to 10 years in the federal public service	36	47	3	7	6	1	0	84	14	82
2014	11 to 20 years in the federal public service	43	40	2	13	2	0	0	83	15	54
2014	More than 20 years in the federal public service	55	35	6	3	0	0	0	90	3	31
2011	Less than 3 years in the federal public service	43	40	0	12	0	5	0	88	12	19
2011	3 to 10 years in the federal public service	36	51	5	6	2	0	0	87	8	78
2011	11 to 20 years in the federal public service	42	41	3	15	0	0	0	83	15	35
2011	More than 20 years in the federal public service	42	48	2	8	0	0	0	89	8	40
2008	Less than 3 years in the federal public service	59	28	0	6	3	0	3	90	10	32
2008	3 to 10 years in the federal public service	34	51	1	12	1	0	0	85	13	68
2008	11 to 20 years in the federal public service	33	37	0	26	4	0	0	70	30	27
2008	More than 20 years in the federal public service	38	50	9	3	0	0	0	88	3	32

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	33	11	0	0	0	0	89	0	10
2017	3 to 10 years in the federal public service	60	35	0	3	2	0	0	95	5	48
2017	11 to 20 years in the federal public service	74	19	3	3	0	0	0	93	3	60
2017	More than 20 years in the federal public service	57	36	0	7	0	0	0	93	7	19
2014	3 to 10 years in the federal public service	78	15	4	1	1	1	0	94	3	82
2014	11 to 20 years in the federal public service	72	15	6	6	0	2	0	89	6	54
2014	More than 20 years in the federal public service	79	13	0	3	0	5	0	97	3	31
2011	Less than 3 years in the federal public service	51	16	23	0	5	5	0	71	5	19
2011	3 to 10 years in the federal public service	74	22	1	3	0	0	0	96	3	78
2011	11 to 20 years in the federal public service	72	15	3	11	0	0	0	86	11	35
2011	More than 20 years in the federal public service	62	35	0	0	3	0	0	97	3	40
2008	Less than 3 years in the federal public service	78	9	6	3	0	0	3	90	3	32
2008	3 to 10 years in the federal public service	71	19	0	10	0	0	0	90	10	68
2008	11 to 20 years in the federal public service	74	4	4	11	7	0	0	78	19	27
2008	More than 20 years in the federal public service	53	38	6	3	0	0	0	91	3	32

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	43	0	0	0	0	0	100	0	10
2017	3 to 10 years in the federal public service	64	23	2	8	3	0	0	87	11	48
2017	11 to 20 years in the federal public service	72	18	2	8	0	0	0	90	8	60
2017	More than 20 years in the federal public service	52	22	10	9	7	0	0	74	16	19
2014	3 to 10 years in the federal public service	71	14	7	5	1	1	0	87	6	82
2014	11 to 20 years in the federal public service	71	19	3	5	2	0	0	89	7	54
2014	More than 20 years in the federal public service	64	9	16	3	3	0	5	76	7	31
2011	Less than 3 years in the federal public service	51	23	10	11	0	5	0	78	12	19
2011	3 to 10 years in the federal public service	64	25	5	3	1	0	1	91	4	78
2011	11 to 20 years in the federal public service	65	24	3	8	0	0	0	89	8	35
2011	More than 20 years in the federal public service	64	12	13	5	6	0	0	77	11	40
2008	Less than 3 years in the federal public service	72	16	3	3	3	0	3	90	6	32
2008	3 to 10 years in the federal public service	60	19	7	12	1	0	0	79	13	68
2008	11 to 20 years in the federal public service	70	11	4	7	7	0	0	81	15	27
2008	More than 20 years in the federal public service	53	28	3	13	3	0	0	81	16	32

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	40	0	0	11	0	89	11	10
2017	3 to 10 years in the federal public service	41	54	0	5	0	0	95	5	48
2017	11 to 20 years in the federal public service	52	34	3	5	5	0	86	11	60
2017	More than 20 years in the federal public service	52	38	0	10	0	0	90	10	19
2014	3 to 10 years in the federal public service	53	37	2	4	3	1	91	7	82
2014	11 to 20 years in the federal public service	51	37	2	8	2	0	88	10	54
2014	More than 20 years in the federal public service	67	23	3	6	0	0	90	6	31
2011	Less than 3 years in the federal public service	62	10	11	5	6	5	76	12	19
2011	3 to 10 years in the federal public service	60	31	4	2	2	0	91	5	78
2011	11 to 20 years in the federal public service	62	20	5	13	0	0	82	13	35
2011	More than 20 years in the federal public service	54	29	8	5	5	0	82	10	41

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	34	11	0	0	0	0	89	0	10
2017	3 to 10 years in the federal public service	39	35	21	5	0	0	0	74	5	48
2017	11 to 20 years in the federal public service	36	42	10	6	6	0	0	78	13	60
2017	More than 20 years in the federal public service	42	32	12	15	0	0	0	73	15	19
2014	3 to 10 years in the federal public service	48	33	8	5	4	1	0	82	9	82
2014	11 to 20 years in the federal public service	43	43	7	6	2	0	0	85	8	54
2014	More than 20 years in the federal public service	67	22	3	0	3	0	5	93	4	31
2011	Less than 3 years in the federal public service	40	33	10	6	0	5	5	82	7	19
2011	3 to 10 years in the federal public service	45	34	9	8	1	0	3	82	9	78
2011	11 to 20 years in the federal public service	47	37	4	9	0	0	3	87	9	35
2011	More than 20 years in the federal public service	42	39	9	5	2	0	2	83	7	41
2008	Less than 3 years in the federal public service	38	25	25	3	3	3	3	67	7	32
2008	3 to 10 years in the federal public service	38	40	4	13	3	0	1	79	16	68
2008	11 to 20 years in the federal public service	22	48	4	19	4	4	0	73	23	27
2008	More than 20 years in the federal public service	31	44	9	9	3	0	3	77	13	32

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	38	20	11	0	0	0	69	11	10
2017	3 to 10 years in the federal public service	49	33	6	8	3	0	0	83	11	48
2017	11 to 20 years in the federal public service	63	30	2	4	1	0	0	93	5	60
2017	More than 20 years in the federal public service	56	23	9	6	5	0	0	80	11	19
2014	3 to 10 years in the federal public service	58	27	5	5	4	1	0	86	9	82
2014	11 to 20 years in the federal public service	58	37	5	0	0	0	0	95	0	54
2014	More than 20 years in the federal public service	80	10	3	3	0	3	0	93	4	31
2011	Less than 3 years in the federal public service	72	5	6	6	0	5	5	86	7	19
2011	3 to 10 years in the federal public service	58	32	5	3	2	0	0	90	5	78
2011	11 to 20 years in the federal public service	53	33	6	7	0	0	0	87	7	35
2011	More than 20 years in the federal public service	70	22	7	0	0	0	0	93	0	40
2008	Less than 3 years in the federal public service	56	31	3	3	3	3	0	90	6	32
2008	3 to 10 years in the federal public service	56	35	3	4	1	0	0	91	6	68
2008	11 to 20 years in the federal public service	44	41	15	0	0	0	0	85	0	27
2008	More than 20 years in the federal public service	63	31	0	6	0	0	0	94	6	32

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	38	20	0	11	0	0	69	11	10
2017	3 to 10 years in the federal public service	59	37	2	2	0	0	0	96	2	48
2017	11 to 20 years in the federal public service	63	28	1	4	3	0	0	91	7	60
2017	More than 20 years in the federal public service	56	28	10	6	0	0	0	84	6	19
2014	3 to 10 years in the federal public service	63	21	6	6	3	1	0	85	9	82
2014	11 to 20 years in the federal public service	63	33	2	2	0	0	0	96	2	54
2014	More than 20 years in the federal public service	80	14	6	0	0	0	0	94	0	31
2011	Less than 3 years in the federal public service	72	11	6	0	0	5	5	93	0	19
2011	3 to 10 years in the federal public service	60	30	1	8	1	0	0	90	9	78
2011	11 to 20 years in the federal public service	66	25	3	6	0	0	0	91	6	35
2011	More than 20 years in the federal public service	76	17	7	0	0	0	0	93	0	41
2008	Less than 3 years in the federal public service	41	25	9	16	6	3	0	68	23	32
2008	3 to 10 years in the federal public service	65	25	3	6	1	0	0	90	7	68
2008	11 to 20 years in the federal public service	52	44	0	4	0	0	0	96	4	27
2008	More than 20 years in the federal public service	56	44	0	0	0	0	0	100	0	32

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	31	0	0	0	0	100	0	10
2017	3 to 10 years in the federal public service	61	34	2	2	2	0	95	3	48
2017	11 to 20 years in the federal public service	56	31	6	2	5	0	87	7	60
2017	More than 20 years in the federal public service	52	37	11	0	0	0	89	0	19
2014	3 to 10 years in the federal public service	57	33	4	5	0	1	91	5	82
2014	11 to 20 years in the federal public service	62	26	4	6	2	0	89	8	54
2014	More than 20 years in the federal public service	64	33	0	3	0	0	97	3	31

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	10	0	11	0	0	0	89	11	10
2017	3 to 10 years in the federal public service	48	30	16	5	0	0	2	79	5	48
2017	11 to 20 years in the federal public service	64	21	7	6	1	0	0	85	7	59
2017	More than 20 years in the federal public service	51	22	15	13	0	0	0	73	13	19
2014	3 to 10 years in the federal public service	66	22	6	4	1	1	0	89	5	82
2014	11 to 20 years in the federal public service	60	29	2	4	6	0	0	88	10	54
2014	More than 20 years in the federal public service	70	16	3	10	0	0	0	86	10	31
2011	Less than 3 years in the federal public service	47	49	0	0	0	5	0	100	0	19
2011	3 to 10 years in the federal public service	56	27	4	10	1	0	1	84	12	77
2011	11 to 20 years in the federal public service	72	15	3	5	3	3	0	89	8	35
2011	More than 20 years in the federal public service	57	31	5	7	0	0	0	88	7	41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	0	0	0	10	0	35	85	15	10
2017	3 to 10 years in the federal public service	30	32	4	7	2	2	23	82	12	48
2017	11 to 20 years in the federal public service	29	34	0	6	10	0	20	80	20	59
2017	More than 20 years in the federal public service	31	37	5	0	17	0	10	75	19	19
2014	3 to 10 years in the federal public service	44	15	10	7	7	5	12	71	17	82
2014	11 to 20 years in the federal public service	35	21	8	8	14	3	12	65	26	53
2014	More than 20 years in the federal public service	32	16	13	3	10	0	26	65	18	31
2011	Less than 3 years in the federal public service	30	17	11	0	0	20	22	81	0	19
2011	3 to 10 years in the federal public service	35	18	7	10	11	1	17	64	27	78
2011	11 to 20 years in the federal public service	14	20	17	12	9	0	28	47	30	35
2011	More than 20 years in the federal public service	22	22	2	14	15	0	25	58	39	41
2008	Less than 3 years in the federal public service	47	9	3	6	6	3	25	78	17	32
2008	3 to 10 years in the federal public service	44	22	10	7	4	0	12	75	13	68
2008	11 to 20 years in the federal public service	22	19	15	15	19	0	11	46	38	27
2008	More than 20 years in the federal public service	38	6	3	9	19	0	25	58	38	32

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	40	0	11	0	0	0	89	11	10
2017	3 to 10 years in the federal public service	40	37	10	7	7	0	0	76	14	48
2017	11 to 20 years in the federal public service	52	40	5	0	4	0	0	91	4	60
2017	More than 20 years in the federal public service	41	39	15	0	5	0	0	80	5	19
2014	3 to 10 years in the federal public service	51	33	7	8	1	0	0	84	9	82
2014	11 to 20 years in the federal public service	52	36	6	5	0	0	0	88	5	54
2014	More than 20 years in the federal public service	77	20	3	0	0	0	0	97	0	31
2011	Less than 3 years in the federal public service	67	15	6	0	6	5	0	86	7	19
2011	3 to 10 years in the federal public service	58	31	5	1	5	0	0	89	6	78
2011	11 to 20 years in the federal public service	50	33	9	8	0	0	0	83	8	35
2011	More than 20 years in the federal public service	69	19	10	2	0	0	0	88	2	41
2008	Less than 3 years in the federal public service	47	38	3	6	6	0	0	84	13	32
2008	3 to 10 years in the federal public service	51	37	7	1	1	0	1	90	3	68
2008	11 to 20 years in the federal public service	37	44	15	4	0	0	0	81	4	27
2008	More than 20 years in the federal public service	59	31	6	3	0	0	0	91	3	32

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	10	0	11	0	0	12	87	13	10
2017	3 to 10 years in the federal public service	34	47	13	4	2	0	0	81	5	48
2017	11 to 20 years in the federal public service	41	35	11	10	3	0	0	76	13	60
2017	More than 20 years in the federal public service	46	42	7	0	5	0	0	88	5	19
2014	3 to 10 years in the federal public service	47	32	9	7	5	0	0	79	13	82
2014	11 to 20 years in the federal public service	36	40	10	8	6	0	0	76	14	54
2014	More than 20 years in the federal public service	71	13	9	3	3	0	0	84	7	31
2011	Less than 3 years in the federal public service	47	32	11	0	0	5	5	87	0	19
2011	3 to 10 years in the federal public service	41	40	6	5	8	0	0	80	13	78
2011	11 to 20 years in the federal public service	36	38	18	9	0	0	0	73	9	35
2011	More than 20 years in the federal public service	52	36	2	7	2	0	0	88	10	41

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	10	11	0	0	12	87	0	10
2017	3 to 10 years in the federal public service	33	44	7	12	2	2	79	14	48
2017	11 to 20 years in the federal public service	33	45	9	4	8	0	78	13	60
2017	More than 20 years in the federal public service	30	43	17	5	5	0	73	10	19

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	21	0	0	0	0	100	0	10
2017	3 to 10 years in the federal public service	48	37	9	4	2	0	86	6	48
2017	11 to 20 years in the federal public service	46	39	3	8	3	0	86	11	60
2017	More than 20 years in the federal public service	56	32	12	0	0	0	88	0	19
2014	3 to 10 years in the federal public service	51	40	6	4	0	0	90	4	82
2014	11 to 20 years in the federal public service	60	29	9	0	2	0	89	2	54
2014	More than 20 years in the federal public service	73	24	3	0	0	0	97	0	31
2011	Less than 3 years in the federal public service	56	33	6	0	0	5	93	0	19
2011	3 to 10 years in the federal public service	61	27	6	4	1	0	88	5	78
2011	11 to 20 years in the federal public service	63	32	5	0	0	0	95	0	35
2011	More than 20 years in the federal public service	69	27	5	0	0	0	95	0	41
2008	Less than 3 years in the federal public service	63	25	3	6	3	0	88	9	32
2008	3 to 10 years in the federal public service	63	26	6	1	1	1	91	3	68
2008	11 to 20 years in the federal public service	44	48	4	4	0	0	93	4	27
2008	More than 20 years in the federal public service	66	28	0	3	0	3	97	3	32

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	10	0	0	11	89	11	10
2017	3 to 10 years in the federal public service	37	36	14	11	2	73	13	48
2017	11 to 20 years in the federal public service	42	34	12	5	6	76	12	60
2017	More than 20 years in the federal public service	43	40	12	0	5	83	5	18

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	20	21	0	0	0	79	0	10
2017	3 to 10 years in the federal public service	52	37	7	4	0	0	89	4	48
2017	11 to 20 years in the federal public service	66	26	2	4	2	0	92	6	60
2017	More than 20 years in the federal public service	52	34	9	0	5	0	86	5	19
2014	3 to 10 years in the federal public service	68	22	6	4	0	0	90	4	82
2014	11 to 20 years in the federal public service	72	23	2	4	0	0	95	4	54
2014	More than 20 years in the federal public service	80	17	3	0	0	0	97	0	31
2011	Less than 3 years in the federal public service	66	23	6	0	0	5	93	0	19
2011	3 to 10 years in the federal public service	73	17	7	4	0	0	90	4	78
2011	11 to 20 years in the federal public service	73	24	4	0	0	0	96	0	35
2011	More than 20 years in the federal public service	64	31	5	0	0	0	95	0	41

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	0	11	0	0	0	89	11	10
2017	3 to 10 years in the federal public service	41	33	13	11	2	0	0	74	13	48
2017	11 to 20 years in the federal public service	40	38	9	4	8	0	0	78	13	60
2017	More than 20 years in the federal public service	38	48	14	0	0	0	0	86	0	19
2014	3 to 10 years in the federal public service	48	32	11	4	5	0	0	80	9	82
2014	11 to 20 years in the federal public service	39	39	14	2	6	0	0	78	8	54
2014	More than 20 years in the federal public service	50	23	16	6	0	5	0	76	7	31
2011	Less than 3 years in the federal public service	51	28	5	6	0	5	5	87	7	19
2011	3 to 10 years in the federal public service	47	31	10	8	4	0	0	78	12	78
2011	11 to 20 years in the federal public service	45	40	5	9	0	0	0	86	9	35
2011	More than 20 years in the federal public service	60	30	5	2	3	0	0	89	6	40

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	30	0	0	11	0	12	87	13	10
2017	3 to 10 years in the federal public service	42	46	7	5	0	0	0	87	5	48
2017	11 to 20 years in the federal public service	42	45	5	1	7	0	0	86	8	60
2017	More than 20 years in the federal public service	37	36	16	6	5	0	0	73	11	19
2014	3 to 10 years in the federal public service	52	26	11	6	5	0	0	78	12	82
2014	11 to 20 years in the federal public service	45	31	13	6	4	0	0	76	10	54
2014	More than 20 years in the federal public service	69	14	6	3	3	5	0	86	7	31

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	38	11	0	0	0	0	89	0	10
2017	3 to 10 years in the federal public service	36	45	12	7	0	0	0	80	7	48
2017	11 to 20 years in the federal public service	35	38	14	6	6	0	0	74	13	60
2017	More than 20 years in the federal public service	35	50	9	0	5	0	0	86	5	19
2014	3 to 10 years in the federal public service	52	34	7	5	1	0	0	87	6	82
2014	11 to 20 years in the federal public service	49	41	4	2	4	0	0	90	6	53
2014	More than 20 years in the federal public service	57	29	3	6	0	5	0	90	7	31
2011	Less than 3 years in the federal public service	45	22	6	5	0	11	10	85	6	19
2011	3 to 10 years in the federal public service	55	30	10	4	1	0	0	85	5	78
2011	11 to 20 years in the federal public service	51	37	6	3	3	0	0	88	5	35
2011	More than 20 years in the federal public service	55	27	7	7	3	0	0	82	11	40

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	26	11	0	0	0	89	0	10
2017	3 to 10 years in the federal public service	47	38	2	8	2	3	87	11	48
2017	11 to 20 years in the federal public service	50	37	6	2	5	0	87	7	60
2017	More than 20 years in the federal public service	54	18	23	0	5	0	71	5	18
2014	3 to 10 years in the federal public service	57	25	11	7	1	0	81	8	82
2014	11 to 20 years in the federal public service	63	31	3	2	0	0	95	2	54
2014	More than 20 years in the federal public service	77	20	0	0	3	0	97	3	31
2011	Less than 3 years in the federal public service	67	21	0	6	0	5	93	7	19
2011	3 to 10 years in the federal public service	56	36	2	4	1	0	93	5	78
2011	11 to 20 years in the federal public service	50	31	16	3	0	0	81	3	35
2011	More than 20 years in the federal public service	68	22	7	2	0	0	90	2	41
2008	Less than 3 years in the federal public service	63	25	6	3	3	0	88	6	32
2008	3 to 10 years in the federal public service	56	38	3	1	1	0	94	3	68
2008	11 to 20 years in the federal public service	41	48	4	7	0	0	89	7	27
2008	More than 20 years in the federal public service	53	38	6	3	0	0	91	3	32

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	59	0	0	0	0	12	100	0	10
2017	3 to 10 years in the federal public service	43	37	14	2	4	0	0	80	6	48
2017	11 to 20 years in the federal public service	28	40	13	7	11	1	0	69	18	60
2017	More than 20 years in the federal public service	19	31	29	22	0	0	0	50	22	19
2014	3 to 10 years in the federal public service	55	30	10	2	1	1	0	86	4	82
2014	11 to 20 years in the federal public service	40	34	14	4	8	0	0	74	11	54
2014	More than 20 years in the federal public service	33	28	19	14	3	0	3	63	17	31
2011	Less than 3 years in the federal public service	35	39	10	10	0	5	0	79	11	19
2011	3 to 10 years in the federal public service	41	25	18	11	5	0	0	67	16	78
2011	11 to 20 years in the federal public service	44	26	19	8	3	0	0	69	11	35
2011	More than 20 years in the federal public service	22	29	36	5	8	0	0	52	13	41
2008	Less than 3 years in the federal public service	53	28	6	3	6	3	0	84	10	32
2008	3 to 10 years in the federal public service	28	34	25	12	0	0	1	63	12	68
2008	11 to 20 years in the federal public service	11	33	30	15	11	0	0	44	26	27
2008	More than 20 years in the federal public service	25	25	19	25	6	0	0	50	31	32

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	23	29	10	10	11	16	28	33	10
2017	3 to 10 years in the federal public service	13	28	28	18	12	2	0	30	42	48
2017	11 to 20 years in the federal public service	17	27	36	11	7	0	1	19	45	60
2017	More than 20 years in the federal public service	7	36	42	5	10	0	0	16	43	19
2014	3 to 10 years in the federal public service	2	18	33	29	13	1	3	44	22	82
2014	11 to 20 years in the federal public service	2	13	38	26	21	0	0	47	15	53
2014	More than 20 years in the federal public service	0	13	48	17	23	0	0	40	13	30
2011	Less than 3 years in the federal public service	6	16	12	35	26	5	0	64	24	19
2011	3 to 10 years in the federal public service	5	19	26	27	13	3	7	45	27	77
2011	11 to 20 years in the federal public service	5	27	25	28	11	0	3	40	34	35
2011	More than 20 years in the federal public service	6	17	43	23	12	0	0	34	22	41
2008	Less than 3 years in the federal public service	6	16	32	23	13	6	3	39	25	31
2008	3 to 10 years in the federal public service	3	25	43	21	6	0	3	27	29	68
2008	11 to 20 years in the federal public service	7	48	26	11	7	0	0	19	56	27
2008	More than 20 years in the federal public service	6	25	50	9	3	0	6	13	33	32

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	0	7	33	32	0	16	78	14	10
2017	3 to 10 years in the federal public service	10	16	23	28	18	2	3	48	27	48
2017	11 to 20 years in the federal public service	10	11	32	26	19	0	3	46	21	60
2017	More than 20 years in the federal public service	7	14	37	33	10	0	0	43	21	19
2014	3 to 10 years in the federal public service	4	6	19	37	27	2	5	68	11	82
2014	11 to 20 years in the federal public service	2	7	18	25	39	0	8	70	10	54
2014	More than 20 years in the federal public service	0	4	24	49	19	5	0	71	4	30
2011	Less than 3 years in the federal public service	0	6	28	20	31	5	10	60	8	19
2011	3 to 10 years in the federal public service	2	7	21	33	25	6	6	65	11	78
2011	11 to 20 years in the federal public service	5	13	21	31	25	0	5	59	19	35
2011	More than 20 years in the federal public service	8	10	20	48	14	0	0	62	18	41
2008	Less than 3 years in the federal public service	3	0	16	22	38	13	9	76	4	32
2008	3 to 10 years in the federal public service	1	12	28	34	16	1	7	55	15	68
2008	11 to 20 years in the federal public service	0	19	56	15	7	0	4	23	19	27
2008	More than 20 years in the federal public service	3	22	44	22	6	0	3	29	26	32

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	12	21	23	20	7	16	56	16	10
2017	3 to 10 years in the federal public service	6	16	39	20	14	0	6	36	23	48
2017	11 to 20 years in the federal public service	8	15	29	34	13	1	0	48	23	60
2017	More than 20 years in the federal public service	5	17	35	27	16	0	0	43	22	19
2014	3 to 10 years in the federal public service	7	13	28	21	27	0	4	50	21	82
2014	11 to 20 years in the federal public service	6	13	29	31	20	0	2	52	19	54
2014	More than 20 years in the federal public service	0	23	23	25	30	0	0	54	23	31
2011	Less than 3 years in the federal public service	5	0	26	28	31	5	5	65	5	19
2011	3 to 10 years in the federal public service	11	13	31	29	10	3	4	42	25	78
2011	11 to 20 years in the federal public service	5	13	31	26	20	0	5	48	19	35
2011	More than 20 years in the federal public service	13	10	39	19	19	0	0	38	22	41
2008	Less than 3 years in the federal public service	13	19	25	6	19	6	13	31	38	32
2008	3 to 10 years in the federal public service	15	16	32	24	10	0	3	35	32	68
2008	11 to 20 years in the federal public service	26	26	30	15	0	0	4	15	54	27
2008	More than 20 years in the federal public service	16	19	35	23	0	0	6	24	38	31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	10	11	60	0	18	88	0	10
2017	3 to 10 years in the federal public service	0	12	33	28	26	0	2	54	12	48
2017	11 to 20 years in the federal public service	3	11	26	39	15	1	3	57	16	60
2017	More than 20 years in the federal public service	12	0	57	16	15	0	0	31	12	19
2014	3 to 10 years in the federal public service	0	4	26	43	24	0	2	69	4	81
2014	11 to 20 years in the federal public service	0	11	25	39	22	0	2	63	12	54
2014	More than 20 years in the federal public service	0	11	20	51	13	5	0	67	11	30
2011	Less than 3 years in the federal public service	0	6	25	10	42	5	11	62	8	19
2011	3 to 10 years in the federal public service	4	12	26	32	20	3	3	55	17	78
2011	11 to 20 years in the federal public service	3	8	29	28	29	0	3	59	11	35
2011	More than 20 years in the federal public service	13	2	27	42	17	0	0	58	15	41
2008	Less than 3 years in the federal public service	6	6	25	19	28	6	9	56	15	32
2008	3 to 10 years in the federal public service	4	15	29	38	12	0	1	51	19	68
2008	11 to 20 years in the federal public service	7	26	41	22	4	0	0	26	33	27
2008	More than 20 years in the federal public service	9	25	22	34	6	0	3	42	35	32

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	22	10	11	21	11	24	51	34	10
2017	3 to 10 years in the federal public service	18	28	22	5	26	0	2	31	46	48
2017	11 to 20 years in the federal public service	19	25	26	23	7	0	0	30	45	60
2017	More than 20 years in the federal public service	18	35	26	10	10	0	0	21	54	19
2014	3 to 10 years in the federal public service	5	21	32	22	17	1	2	40	27	82
2014	11 to 20 years in the federal public service	6	15	29	23	21	0	6	47	22	54
2014	More than 20 years in the federal public service	10	17	32	33	8	0	0	41	26	31
2011	Less than 3 years in the federal public service	0	12	25	20	17	5	21	50	16	19
2011	3 to 10 years in the federal public service	11	18	27	24	14	3	4	41	30	78
2011	11 to 20 years in the federal public service	13	32	11	21	20	0	3	42	46	35
2011	More than 20 years in the federal public service	18	31	29	17	5	0	0	22	49	41
2008	Less than 3 years in the federal public service	13	6	28	16	22	6	9	44	22	32
2008	3 to 10 years in the federal public service	9	24	25	31	9	0	1	41	33	67
2008	11 to 20 years in the federal public service	19	48	19	7	4	4	0	12	69	27
2008	More than 20 years in the federal public service	19	38	22	19	0	0	3	19	58	32

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	10	0	0	22	19	28	41	59	10
2017	3 to 10 years in the federal public service	4	20	15	33	24	2	3	60	25	48
2017	11 to 20 years in the federal public service	1	10	27	37	19	0	5	59	12	60
2017	More than 20 years in the federal public service	16	10	34	23	17	0	0	39	27	18
2014	3 to 10 years in the federal public service	0	8	21	32	32	4	3	69	8	82
2014	11 to 20 years in the federal public service	4	7	13	35	34	2	6	74	12	54
2014	More than 20 years in the federal public service	0	3	20	35	42	0	0	77	3	31
2011	Less than 3 years in the federal public service	0	17	16	20	27	10	10	59	21	19
2011	3 to 10 years in the federal public service	2	15	11	40	19	7	6	67	20	78
2011	11 to 20 years in the federal public service	3	15	25	23	29	0	5	54	19	35
2011	More than 20 years in the federal public service	10	5	32	26	24	0	3	51	16	41
2008	Less than 3 years in the federal public service	3	9	19	22	25	19	3	60	16	32
2008	3 to 10 years in the federal public service	3	19	34	33	6	3	1	41	23	67
2008	11 to 20 years in the federal public service	4	30	41	19	4	4	0	23	35	27
2008	More than 20 years in the federal public service	9	25	31	22	13	0	0	34	34	32

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	23	10	7	43	0	16	60	28	10
2017	3 to 10 years in the federal public service	3	10	46	18	17	2	3	37	14	48
2017	11 to 20 years in the federal public service	7	16	23	40	13	0	2	54	23	60
2017	More than 20 years in the federal public service	0	28	31	19	22	0	0	41	28	19
2014	3 to 10 years in the federal public service	5	13	32	26	23	0	2	50	18	82
2014	11 to 20 years in the federal public service	7	7	29	39	15	0	2	55	15	54
2014	More than 20 years in the federal public service	3	7	39	28	23	0	0	51	10	31

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	21	0	0	0	0	0	100	0	10
2017	3 to 10 years in the federal public service	66	20	3	10	2	0	0	85	12	48
2017	11 to 20 years in the federal public service	72	20	1	5	1	0	0	92	6	60
2017	More than 20 years in the federal public service	56	33	5	5	0	0	0	89	5	19
2014	3 to 10 years in the federal public service	81	7	5	5	1	1	0	89	6	82
2014	11 to 20 years in the federal public service	70	19	2	6	4	0	0	89	9	54
2014	More than 20 years in the federal public service	74	19	0	7	0	0	0	93	7	31
2011	Less than 3 years in the federal public service	73	17	0	5	0	5	0	95	5	19
2011	3 to 10 years in the federal public service	71	24	3	1	0	0	1	96	1	77
2011	11 to 20 years in the federal public service	81	6	3	11	0	0	0	86	11	35
2011	More than 20 years in the federal public service	68	19	5	5	3	0	0	87	8	41
2008	Less than 3 years in the federal public service	81	6	3	3	0	0	6	93	3	32
2008	3 to 10 years in the federal public service	84	10	0	6	0	0	0	94	6	67
2008	11 to 20 years in the federal public service	74	7	7	0	11	0	0	81	11	27
2008	More than 20 years in the federal public service	78	16	0	3	3	0	0	94	6	32

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	20	11	0	0	0	7	88	0	10
2017	3 to 10 years in the federal public service	28	24	17	15	6	9	2	58	23	48
2017	11 to 20 years in the federal public service	22	30	21	13	6	8	0	56	21	60
2017	More than 20 years in the federal public service	37	17	14	27	5	0	0	54	31	19
2014	3 to 10 years in the federal public service	40	23	11	9	8	5	5	69	19	82
2014	11 to 20 years in the federal public service	48	25	13	0	11	3	0	75	11	54
2014	More than 20 years in the federal public service	44	36	13	3	3	0	0	80	7	31

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	10	0	0	11	0	0	89	11	10
2017	3 to 10 years in the federal public service	45	32	10	7	4	2	0	79	11	48
2017	11 to 20 years in the federal public service	41	32	15	7	5	0	0	73	12	60
2017	More than 20 years in the federal public service	46	28	9	17	0	0	0	74	17	19
2014	3 to 10 years in the federal public service	48	29	5	9	5	2	1	80	15	82
2014	11 to 20 years in the federal public service	62	25	2	7	4	0	0	87	11	54
2014	More than 20 years in the federal public service	76	17	3	3	0	0	0	93	3	31

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	32	0	0	0	0	0	100	0	10
2017	3 to 10 years in the federal public service	30	40	18	6	0	4	2	74	7	48
2017	11 to 20 years in the federal public service	32	44	10	12	3	0	0	76	14	60
2017	More than 20 years in the federal public service	32	35	22	12	0	0	0	66	12	19
2014	3 to 10 years in the federal public service	46	31	11	5	4	2	1	79	9	82
2014	11 to 20 years in the federal public service	47	40	9	2	2	0	0	87	4	54
2014	More than 20 years in the federal public service	57	29	3	10	0	0	0	86	10	31
2011	Less than 3 years in the federal public service	41	27	10	5	0	16	0	82	6	19
2011	3 to 10 years in the federal public service	38	42	9	9	0	1	1	82	9	78
2011	11 to 20 years in the federal public service	45	38	9	5	0	3	0	85	6	35
2011	More than 20 years in the federal public service	49	41	2	5	2	0	0	90	7	41
2008	Less than 3 years in the federal public service	53	22	0	16	0	6	3	83	17	32
2008	3 to 10 years in the federal public service	40	48	3	4	0	1	3	92	5	67
2008	11 to 20 years in the federal public service	15	56	15	11	0	0	4	73	12	27
2008	More than 20 years in the federal public service	25	59	6	6	3	0	0	84	9	32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	20	11	0	0	18	0	86	0	10
2017	3 to 10 years in the federal public service	28	35	9	4	8	12	4	75	14	48
2017	11 to 20 years in the federal public service	24	35	17	12	7	4	1	62	20	60
2017	More than 20 years in the federal public service	33	36	14	10	7	0	0	69	17	19
2014	3 to 10 years in the federal public service	47	20	10	6	7	8	2	75	14	82
2014	11 to 20 years in the federal public service	45	32	9	4	2	9	0	84	6	54
2014	More than 20 years in the federal public service	64	16	7	10	0	3	0	82	11	31
2011	Less than 3 years in the federal public service	47	37	0	0	0	16	0	100	0	19
2011	3 to 10 years in the federal public service	43	26	14	5	1	10	1	77	7	78
2011	11 to 20 years in the federal public service	56	18	15	5	4	3	0	76	9	35
2011	More than 20 years in the federal public service	57	18	12	2	8	2	0	77	11	41
2008	Less than 3 years in the federal public service	56	19	6	3	0	16	0	89	4	32
2008	3 to 10 years in the federal public service	44	27	12	3	5	6	3	78	8	66
2008	11 to 20 years in the federal public service	33	37	11	4	4	7	4	79	8	27
2008	More than 20 years in the federal public service	53	34	6	0	3	3	0	90	3	32

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	63	7	11	0	6	0	80	12	10
2017	3 to 10 years in the federal public service	14	10	26	20	7	21	2	32	35	48
2017	11 to 20 years in the federal public service	8	29	23	17	12	8	3	42	33	60
2017	More than 20 years in the federal public service	5	39	14	23	14	5	0	46	39	19
2014	3 to 10 years in the federal public service	23	15	15	21	5	17	2	48	33	82
2014	11 to 20 years in the federal public service	21	26	13	17	9	11	4	54	30	54
2014	More than 20 years in the federal public service	27	34	16	17	3	3	0	63	21	31

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	0	10	11	0	79	11	10
2017	3 to 10 years in the federal public service	44	45	8	2	2	89	3	48
2017	11 to 20 years in the federal public service	45	45	5	1	3	90	4	59
2017	More than 20 years in the federal public service	36	53	11	0	0	89	0	19
2014	3 to 10 years in the federal public service	61	28	4	5	1	90	6	82
2014	11 to 20 years in the federal public service	52	43	2	4	0	94	4	54
2014	More than 20 years in the federal public service	57	36	3	3	0	93	3	31

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	21	0	0	11	0	12	87	13	10
2017	3 to 10 years in the federal public service	44	35	12	6	2	0	0	80	8	48
2017	11 to 20 years in the federal public service	47	39	7	3	3	0	0	87	6	60
2017	More than 20 years in the federal public service	37	41	10	0	12	0	0	78	12	19
2014	3 to 10 years in the federal public service	58	17	12	8	3	1	1	77	10	82
2014	11 to 20 years in the federal public service	53	20	10	9	8	0	0	73	17	54
2014	More than 20 years in the federal public service	59	25	13	3	0	0	0	84	3	31
2011	Less than 3 years in the federal public service	52	37	6	0	0	5	0	93	0	19
2011	3 to 10 years in the federal public service	50	29	5	9	4	0	3	81	14	78
2011	11 to 20 years in the federal public service	53	29	10	8	0	0	0	82	8	35
2011	More than 20 years in the federal public service	52	39	2	5	2	0	0	90	7	41
2008	Less than 3 years in the federal public service	47	34	13	0	0	3	3	87	0	32
2008	3 to 10 years in the federal public service	69	16	9	6	0	0	0	85	6	67
2008	11 to 20 years in the federal public service	30	41	11	15	0	4	0	73	15	27
2008	More than 20 years in the federal public service	53	28	9	6	3	0	0	81	9	32

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	0	0	0	0	0	23	100	0	10
2017	3 to 10 years in the federal public service	47	29	18	2	2	2	0	78	4	48
2017	11 to 20 years in the federal public service	53	33	11	1	1	0	0	86	3	60
2017	More than 20 years in the federal public service	42	36	10	0	12	0	0	78	12	19
2014	3 to 10 years in the federal public service	64	19	8	8	0	1	1	85	8	82
2014	11 to 20 years in the federal public service	49	30	9	6	6	0	0	79	12	54
2014	More than 20 years in the federal public service	61	26	10	3	0	0	0	87	3	31
2011	Less than 3 years in the federal public service	67	28	0	0	0	5	0	100	0	19
2011	3 to 10 years in the federal public service	64	20	4	5	6	0	1	85	11	78
2011	11 to 20 years in the federal public service	48	25	15	5	0	4	3	78	6	35
2011	More than 20 years in the federal public service	69	19	2	5	2	2	0	90	7	41
2008	Less than 3 years in the federal public service	69	19	6	0	0	3	3	93	0	32
2008	3 to 10 years in the federal public service	61	24	10	3	0	1	0	86	3	67
2008	11 to 20 years in the federal public service	33	37	7	15	0	4	4	76	16	27
2008	More than 20 years in the federal public service	56	28	6	0	3	3	3	90	3	32

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	43	37	9	8	2	2	0	81	9	48
2017	11 to 20 years in the federal public service	49	34	8	5	4	0	0	83	10	60
2017	More than 20 years in the federal public service	42	36	5	5	12	0	0	78	17	19
2014	3 to 10 years in the federal public service	60	28	6	2	1	1	1	90	4	82
2014	11 to 20 years in the federal public service	45	34	10	8	4	0	0	79	12	54
2014	More than 20 years in the federal public service	49	41	10	0	0	0	0	90	0	31
2011	Less than 3 years in the federal public service	75	20	0	0	0	5	0	100	0	19
2011	3 to 10 years in the federal public service	52	25	10	4	8	0	1	77	13	78
2011	11 to 20 years in the federal public service	51	26	6	11	4	0	3	79	15	35
2011	More than 20 years in the federal public service	57	39	0	2	2	0	0	95	5	41
2008	Less than 3 years in the federal public service	72	16	6	0	0	3	3	93	0	32
2008	3 to 10 years in the federal public service	55	31	9	4	0	0	0	87	4	67
2008	11 to 20 years in the federal public service	37	48	7	4	4	0	0	85	7	27
2008	More than 20 years in the federal public service	50	34	6	6	3	0	0	84	9	32

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	0	0	0	0	0	23	100	0	10
2017	3 to 10 years in the federal public service	83	17	0	0	0	0	0	100	0	48
2017	11 to 20 years in the federal public service	83	14	1	0	0	0	1	99	0	59
2017	More than 20 years in the federal public service	63	25	7	5	0	0	0	88	5	19
2014	3 to 10 years in the federal public service	91	4	1	3	0	0	1	96	3	82
2014	11 to 20 years in the federal public service	85	9	0	2	4	0	0	94	6	54
2014	More than 20 years in the federal public service	80	17	0	3	0	0	0	97	3	31
2011	Less than 3 years in the federal public service	80	15	0	0	0	5	0	100	0	19
2011	3 to 10 years in the federal public service	86	7	1	2	1	0	1	95	4	78
2011	11 to 20 years in the federal public service	83	12	3	3	0	0	0	95	3	35
2011	More than 20 years in the federal public service	88	7	0	5	0	0	0	95	5	41
2008	Less than 3 years in the federal public service	84	10	0	0	0	3	3	100	0	31
2008	3 to 10 years in the federal public service	91	6	0	3	0	0	0	97	3	68
2008	11 to 20 years in the federal public service	89	4	0	7	0	0	0	93	7	27
2008	More than 20 years in the federal public service	75	19	3	3	0	0	0	94	3	32

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	30	0	0	0	0	12	100	0	10
2017	3 to 10 years in the federal public service	67	17	2	4	5	0	6	89	9	48
2017	11 to 20 years in the federal public service	75	14	6	5	0	0	0	90	5	59
2017	More than 20 years in the federal public service	72	17	12	0	0	0	0	88	0	19
2014	3 to 10 years in the federal public service	68	16	5	4	3	2	2	88	7	82
2014	11 to 20 years in the federal public service	60	26	9	2	2	0	2	87	4	54
2014	More than 20 years in the federal public service	77	20	3	0	0	0	0	97	0	31
2011	Less than 3 years in the federal public service	69	21	0	0	0	10	0	100	0	19
2011	3 to 10 years in the federal public service	44	31	12	5	2	4	1	80	8	78
2011	11 to 20 years in the federal public service	63	15	6	11	3	0	3	80	14	35
2011	More than 20 years in the federal public service	54	22	17	2	5	0	0	76	7	41

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	11	0	0	0	12	100	0	10
2017	3 to 10 years in the federal public service	59	26	7	9	0	0	85	9	48
2017	11 to 20 years in the federal public service	67	24	7	0	1	0	92	1	59
2017	More than 20 years in the federal public service	57	21	5	12	5	0	78	17	19

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	17	0	11	0	12	87	13	10
2017	3 to 10 years in the federal public service	65	18	12	5	0	0	83	5	48
2017	11 to 20 years in the federal public service	68	25	6	0	1	0	92	1	59
2017	More than 20 years in the federal public service	63	15	10	7	5	0	78	12	19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	0	11	0	0	0	12	87	0	10
2017	3 to 10 years in the federal public service	52	24	15	7	2	0	0	76	8	48
2017	11 to 20 years in the federal public service	63	25	8	1	3	0	0	88	4	59
2017	More than 20 years in the federal public service	54	14	15	5	12	0	0	68	17	19
2014	3 to 10 years in the federal public service	64	19	5	5	4	2	1	86	9	82
2014	11 to 20 years in the federal public service	58	24	10	4	4	0	0	83	8	54
2014	More than 20 years in the federal public service	68	22	7	3	0	0	0	90	3	31

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	11 to 20 years in the federal public service	30	35	14	5	4	11	73	11	20
2017	More than 20 years in the federal public service	8	56	9	8	9	10	72	19	11
2014	3 to 10 years in the federal public service	46	23	7	8	8	7	74	18	13
2014	11 to 20 years in the federal public service	26	28	8	15	8	15	64	27	14
2014	More than 20 years in the federal public service	33	62	0	5	0	0	95	5	21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	20	19	0	0	0	81	0	10
2017	3 to 10 years in the federal public service	32	39	10	9	4	7	76	13	48
2017	11 to 20 years in the federal public service	36	31	16	10	5	1	68	15	60
2017	More than 20 years in the federal public service	21	47	22	5	0	5	71	6	19
2014	3 to 10 years in the federal public service	48	28	9	6	7	1	77	13	82
2014	11 to 20 years in the federal public service	40	39	12	4	2	4	82	6	54
2014	More than 20 years in the federal public service	50	32	6	3	3	5	86	7	31
2011	Less than 3 years in the federal public service	52	33	10	0	0	5	90	0	19
2011	3 to 10 years in the federal public service	43	39	9	4	0	5	86	4	77
2011	11 to 20 years in the federal public service	39	35	13	8	5	0	74	14	35
2011	More than 20 years in the federal public service	38	40	7	10	6	0	78	15	41

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	11	0	0	0	89	0	10
2017	3 to 10 years in the federal public service	25	36	15	17	6	2	62	23	48
2017	11 to 20 years in the federal public service	28	30	17	14	11	0	58	25	60
2017	More than 20 years in the federal public service	16	42	23	14	5	0	58	19	19
2014	3 to 10 years in the federal public service	45	26	11	11	5	1	72	17	82
2014	11 to 20 years in the federal public service	41	44	9	4	2	0	85	6	54
2014	More than 20 years in the federal public service	49	30	6	10	0	5	83	10	31
2011	Less than 3 years in the federal public service	69	12	10	0	0	10	89	0	19
2011	3 to 10 years in the federal public service	39	40	15	6	0	0	79	6	78
2011	11 to 20 years in the federal public service	33	38	10	14	5	0	71	19	35
2011	More than 20 years in the federal public service	44	34	5	10	8	0	78	18	41
2008	Less than 3 years in the federal public service	63	22	0	3	9	3	87	13	32
2008	3 to 10 years in the federal public service	39	33	15	9	4	0	72	13	67
2008	11 to 20 years in the federal public service	11	37	15	26	7	4	50	35	27
2008	More than 20 years in the federal public service	25	34	16	16	9	0	59	25	32

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	42	0	11	0	7	88	12	10
2017	3 to 10 years in the federal public service	17	30	17	21	4	11	52	29	48
2017	11 to 20 years in the federal public service	14	40	12	25	10	0	53	35	60
2017	More than 20 years in the federal public service	16	33	20	21	5	5	51	28	19
2014	3 to 10 years in the federal public service	36	33	12	9	5	5	73	14	82
2014	11 to 20 years in the federal public service	28	40	13	15	2	2	69	17	54
2014	More than 20 years in the federal public service	32	41	13	10	0	5	76	10	31
2011	Less than 3 years in the federal public service	41	28	0	6	0	25	91	9	19
2011	3 to 10 years in the federal public service	21	57	11	7	1	4	80	8	77
2011	11 to 20 years in the federal public service	22	45	12	8	9	4	70	18	35
2011	More than 20 years in the federal public service	25	47	17	10	2	0	71	12	41
2008	Less than 3 years in the federal public service	34	38	3	6	6	13	82	14	32
2008	3 to 10 years in the federal public service	25	42	21	3	6	3	69	9	67
2008	11 to 20 years in the federal public service	4	30	22	33	4	7	36	40	27
2008	More than 20 years in the federal public service	9	44	22	19	6	0	53	25	32

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	52	11	0	0	7	0	88	0	10
2017	3 to 10 years in the federal public service	27	31	20	5	6	10	0	65	13	48
2017	11 to 20 years in the federal public service	27	25	20	15	10	3	0	54	26	60
2017	More than 20 years in the federal public service	25	43	5	9	12	5	0	73	22	19
2014	3 to 10 years in the federal public service	44	28	7	7	7	7	0	77	15	82
2014	11 to 20 years in the federal public service	35	34	17	6	4	4	0	72	10	54
2014	More than 20 years in the federal public service	46	26	16	3	3	5	0	76	7	31
2011	Less than 3 years in the federal public service	61	21	5	7	0	5	0	87	7	18
2011	3 to 10 years in the federal public service	35	40	13	8	0	4	0	78	8	77
2011	11 to 20 years in the federal public service	33	41	14	6	3	3	0	77	9	35
2011	More than 20 years in the federal public service	46	29	12	5	8	0	0	75	13	41
2008	Less than 3 years in the federal public service	41	28	6	6	6	9	3	79	14	32
2008	3 to 10 years in the federal public service	30	43	16	4	4	1	0	74	9	67
2008	11 to 20 years in the federal public service	15	33	7	26	7	11	0	54	38	27
2008	More than 20 years in the federal public service	13	50	13	13	9	3	0	65	23	32

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	33	0	0	0	7	100	0	10
2017	3 to 10 years in the federal public service	21	33	19	22	2	4	56	24	48
2017	11 to 20 years in the federal public service	15	39	13	22	11	0	54	33	59
2017	More than 20 years in the federal public service	5	39	24	20	12	0	44	32	19
2014	3 to 10 years in the federal public service	39	31	15	7	5	2	72	13	82
2014	11 to 20 years in the federal public service	25	52	13	6	4	0	77	10	54
2014	More than 20 years in the federal public service	33	48	10	10	0	0	80	10	31
2011	Less than 3 years in the federal public service	36	42	0	5	6	10	87	13	19
2011	3 to 10 years in the federal public service	20	51	10	16	2	1	72	18	77
2011	11 to 20 years in the federal public service	30	38	14	12	5	0	69	17	35
2011	More than 20 years in the federal public service	20	55	7	10	8	0	75	18	41
2008	Less than 3 years in the federal public service	50	34	0	9	6	0	84	16	32
2008	3 to 10 years in the federal public service	22	49	9	18	1	0	72	19	67
2008	11 to 20 years in the federal public service	7	48	11	26	0	7	60	28	27
2008	More than 20 years in the federal public service	25	34	13	19	9	0	59	28	32

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	39	0	11	0	0	89	11	10
2017	3 to 10 years in the federal public service	42	36	14	8	0	0	78	8	48
2017	11 to 20 years in the federal public service	23	50	11	9	6	0	74	15	60
2017	More than 20 years in the federal public service	21	61	12	5	0	0	83	5	19
2014	3 to 10 years in the federal public service	60	30	8	0	1	0	91	1	82
2014	11 to 20 years in the federal public service	55	28	15	0	2	0	83	2	54
2014	More than 20 years in the federal public service	56	30	14	0	0	0	86	0	31
2011	Less than 3 years in the federal public service	69	20	0	6	0	5	93	7	19
2011	3 to 10 years in the federal public service	50	35	4	8	1	1	87	10	78
2011	11 to 20 years in the federal public service	21	58	3	15	3	0	79	18	34
2011	More than 20 years in the federal public service	34	44	12	7	2	0	78	10	41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	27	11	0	0	0	0	89	0	10
2017	3 to 10 years in the federal public service	52	41	0	2	0	5	0	98	2	47
2017	11 to 20 years in the federal public service	47	39	7	1	3	2	0	88	4	60
2017	More than 20 years in the federal public service	48	48	5	0	0	0	0	95	0	19
2014	3 to 10 years in the federal public service	59	32	4	2	2	1	0	92	4	82
2014	11 to 20 years in the federal public service	59	37	2	2	0	0	0	96	2	54
2014	More than 20 years in the federal public service	71	26	3	0	0	0	0	97	0	31
2011	Less than 3 years in the federal public service	61	24	0	0	0	10	5	100	0	19
2011	3 to 10 years in the federal public service	62	30	5	0	0	2	0	95	0	78
2011	11 to 20 years in the federal public service	64	28	3	6	0	0	0	92	6	34
2011	More than 20 years in the federal public service	58	34	7	0	0	0	0	93	0	41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	17	21	0	0	10	0	76	0	10
2017	3 to 10 years in the federal public service	37	32	10	14	2	2	2	73	17	48
2017	11 to 20 years in the federal public service	43	33	10	11	3	0	0	76	14	60
2017	More than 20 years in the federal public service	43	36	16	5	0	0	0	79	5	19
2014	3 to 10 years in the federal public service	62	22	9	1	2	2	1	87	4	82
2014	11 to 20 years in the federal public service	57	27	11	6	0	0	0	83	6	54
2014	More than 20 years in the federal public service	67	22	3	0	0	8	0	97	0	31
2011	Less than 3 years in the federal public service	52	15	13	5	5	5	5	75	11	19
2011	3 to 10 years in the federal public service	44	32	6	9	5	2	1	79	15	78
2011	11 to 20 years in the federal public service	60	20	6	14	0	0	0	79	14	34
2011	More than 20 years in the federal public service	48	39	7	2	2	0	0	88	5	41
2008	Less than 3 years in the federal public service	56	31	0	6	0	6	0	93	7	32
2008	3 to 10 years in the federal public service	37	41	6	12	4	0	0	78	16	68
2008	11 to 20 years in the federal public service	30	30	11	15	4	7	4	67	21	27
2008	More than 20 years in the federal public service	50	28	3	9	6	3	0	81	16	32

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	20	10	11	0	17	0	74	14	10
2017	3 to 10 years in the federal public service	31	32	16	14	2	6	0	67	17	48
2017	11 to 20 years in the federal public service	30	36	16	7	6	5	0	69	15	60
2017	More than 20 years in the federal public service	27	43	20	10	0	0	0	70	10	19
2014	3 to 10 years in the federal public service	47	35	7	4	2	3	2	87	6	82
2014	11 to 20 years in the federal public service	53	22	16	2	2	3	2	79	4	54
2014	More than 20 years in the federal public service	53	36	0	3	0	8	0	96	4	31
2011	Less than 3 years in the federal public service	52	15	6	5	0	16	5	86	6	19
2011	3 to 10 years in the federal public service	35	33	21	5	4	1	0	69	9	78
2011	11 to 20 years in the federal public service	41	34	9	17	0	0	0	75	17	35
2011	More than 20 years in the federal public service	41	30	15	7	2	5	0	75	10	41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	20	0	0	0	7	22	100	0	10
2017	3 to 10 years in the federal public service	28	25	17	4	4	22	0	68	10	48
2017	11 to 20 years in the federal public service	18	28	25	8	8	9	3	52	19	60
2017	More than 20 years in the federal public service	15	11	37	27	5	6	0	28	33	19
2014	3 to 10 years in the federal public service	32	22	11	14	7	9	5	63	24	82
2014	11 to 20 years in the federal public service	28	36	9	11	6	8	2	71	19	54
2014	More than 20 years in the federal public service	22	37	10	14	10	8	0	64	26	31
2011	Less than 3 years in the federal public service	42	17	16	0	0	15	10	78	0	19
2011	3 to 10 years in the federal public service	31	22	20	9	5	7	5	60	17	78
2011	11 to 20 years in the federal public service	39	19	6	21	3	10	3	67	27	35
2011	More than 20 years in the federal public service	19	27	29	5	10	2	7	51	17	41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	31	0	0	0	0	100	0	10
2017	3 to 10 years in the federal public service	61	25	6	8	0	0	86	8	48
2017	11 to 20 years in the federal public service	56	33	3	8	0	0	89	8	60
2017	More than 20 years in the federal public service	51	44	0	5	0	0	95	5	19
2014	3 to 10 years in the federal public service	72	18	6	2	0	1	92	2	82
2014	11 to 20 years in the federal public service	77	16	2	4	2	0	93	5	54
2014	More than 20 years in the federal public service	66	27	3	3	0	0	93	3	31

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	20	11	0	0	6	0	88	0	10
2017	3 to 10 years in the federal public service	77	19	4	0	0	0	0	96	0	48
2017	11 to 20 years in the federal public service	72	24	2	1	0	1	0	97	1	60
2017	More than 20 years in the federal public service	63	17	15	0	0	0	5	84	0	19
2014	3 to 10 years in the federal public service	80	9	4	2	1	2	1	92	4	82
2014	11 to 20 years in the federal public service	79	17	2	2	0	0	0	96	2	54
2014	More than 20 years in the federal public service	76	20	3	0	0	0	0	97	0	31
2011	Less than 3 years in the federal public service	79	11	5	0	0	5	0	95	0	19
2011	3 to 10 years in the federal public service	76	19	4	0	0	1	0	96	0	78
2011	11 to 20 years in the federal public service	78	19	0	3	0	0	0	97	3	35
2011	More than 20 years in the federal public service	70	24	3	0	3	0	0	94	3	41
2008	Less than 3 years in the federal public service	66	13	3	0	3	3	13	93	4	32
2008	3 to 10 years in the federal public service	65	24	6	1	1	0	3	91	3	68
2008	11 to 20 years in the federal public service	67	15	0	4	4	7	4	92	8	27
2008	More than 20 years in the federal public service	59	28	3	9	0	0	0	88	9	32

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	39	0	0	11	6	0	88	12	10
2017	3 to 10 years in the federal public service	26	47	13	12	2	0	0	73	14	47
2017	11 to 20 years in the federal public service	30	37	9	16	8	0	0	68	24	59
2017	More than 20 years in the federal public service	21	43	27	0	5	5	0	67	5	19
2014	3 to 10 years in the federal public service	44	31	7	8	6	3	0	78	14	82
2014	11 to 20 years in the federal public service	35	32	17	7	4	4	2	70	12	54
2014	More than 20 years in the federal public service	36	50	7	3	3	0	0	86	7	31
2011	Less than 3 years in the federal public service	40	37	12	6	0	5	0	81	7	19
2011	3 to 10 years in the federal public service	34	41	10	7	3	3	1	79	11	78
2011	11 to 20 years in the federal public service	34	34	17	14	0	0	0	68	14	35
2011	More than 20 years in the federal public service	33	39	15	2	5	0	6	77	8	41
2008	Less than 3 years in the federal public service	56	22	3	3	9	6	0	83	13	32
2008	3 to 10 years in the federal public service	32	43	4	13	6	0	1	76	19	68
2008	11 to 20 years in the federal public service	7	33	19	26	15	0	0	41	41	27
2008	More than 20 years in the federal public service	16	53	13	13	6	0	0	69	19	32

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	30	0	0	21	6	31	66	34	10
2017	3 to 10 years in the federal public service	10	41	15	15	8	8	5	58	25	48
2017	11 to 20 years in the federal public service	7	22	26	18	23	2	2	30	43	60
2017	More than 20 years in the federal public service	16	26	21	15	17	5	0	45	33	19
2014	3 to 10 years in the federal public service	21	19	17	18	16	6	1	44	37	82
2014	11 to 20 years in the federal public service	15	24	14	33	15	0	0	39	47	54
2014	More than 20 years in the federal public service	20	22	20	12	20	3	3	45	34	31
2011	Less than 3 years in the federal public service	41	21	5	12	0	16	5	79	15	19
2011	3 to 10 years in the federal public service	18	24	17	14	21	0	6	45	37	78
2011	11 to 20 years in the federal public service	19	6	17	41	14	0	3	26	57	35
2011	More than 20 years in the federal public service	17	21	25	12	15	0	9	42	30	41
2008	Less than 3 years in the federal public service	22	19	16	13	6	16	9	54	25	32
2008	3 to 10 years in the federal public service	9	26	21	25	16	0	3	36	42	68
2008	11 to 20 years in the federal public service	0	19	11	33	33	4	0	19	69	27
2008	More than 20 years in the federal public service	6	22	9	25	28	3	6	31	59	32

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	52	0	11	0	0	89	11	10
2017	3 to 10 years in the federal public service	35	32	15	13	0	4	70	14	48
2017	11 to 20 years in the federal public service	22	45	15	12	5	0	67	17	60
2017	More than 20 years in the federal public service	31	42	9	0	12	5	78	13	19

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	20	0	0	11	0	89	11	10
2017	3 to 10 years in the federal public service	52	34	4	6	0	4	90	6	48
2017	11 to 20 years in the federal public service	64	26	3	4	3	0	90	7	60
2017	More than 20 years in the federal public service	58	28	10	5	0	0	86	5	19
2014	3 to 10 years in the federal public service	74	21	3	2	0	1	96	2	82
2014	11 to 20 years in the federal public service	69	22	6	0	2	2	92	2	54
2014	More than 20 years in the federal public service	77	16	3	3	0	0	94	3	31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	21	0	0	0	0	100	0	10
2017	3 to 10 years in the federal public service	48	44	2	6	0	0	92	6	47
2017	11 to 20 years in the federal public service	64	25	5	2	3	1	90	5	60
2017	More than 20 years in the federal public service	63	22	15	0	0	0	85	0	19
2014	3 to 10 years in the federal public service	70	22	4	3	0	1	93	3	82
2014	11 to 20 years in the federal public service	64	26	6	2	2	0	91	4	54
2014	More than 20 years in the federal public service	80	17	3	0	0	0	97	0	31
2011	Less than 3 years in the federal public service	68	16	5	0	0	10	94	0	19
2011	3 to 10 years in the federal public service	62	32	1	4	0	1	95	4	77
2011	11 to 20 years in the federal public service	57	34	6	0	0	3	94	0	35
2011	More than 20 years in the federal public service	58	30	10	2	0	0	88	2	41

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	21	0	0	0	0	100	0	10
2017	3 to 10 years in the federal public service	60	38	0	2	0	0	98	2	48
2017	11 to 20 years in the federal public service	65	27	3	2	3	0	92	5	60
2017	More than 20 years in the federal public service	40	38	17	0	5	0	78	5	19
2014	3 to 10 years in the federal public service	70	18	7	3	1	1	89	4	82
2014	11 to 20 years in the federal public service	64	28	4	2	2	0	92	4	54
2014	More than 20 years in the federal public service	77	20	3	0	0	0	97	0	31
2011	Less than 3 years in the federal public service	85	10	0	0	0	5	100	0	19
2011	3 to 10 years in the federal public service	61	32	3	5	0	0	92	5	77
2011	11 to 20 years in the federal public service	57	35	5	3	0	0	92	3	35
2011	More than 20 years in the federal public service	62	30	6	0	2	0	92	2	40
2008	Less than 3 years in the federal public service	77	6	6	6	3	0	84	10	31
2008	3 to 10 years in the federal public service	55	36	6	1	1	0	91	3	67
2008	11 to 20 years in the federal public service	41	48	7	0	4	0	89	4	27
2008	More than 20 years in the federal public service	56	38	0	3	3	0	94	6	32

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	89	0	0	11	0	0	89	11	10
2017	3 to 10 years in the federal public service	48	24	22	2	4	0	72	6	48
2017	11 to 20 years in the federal public service	44	32	14	5	5	0	76	10	60
2017	More than 20 years in the federal public service	41	32	16	0	5	6	78	5	19
2014	3 to 10 years in the federal public service	61	24	9	4	1	1	86	5	82
2014	11 to 20 years in the federal public service	61	28	6	6	0	0	89	6	54
2014	More than 20 years in the federal public service	77	17	6	0	0	0	94	0	31
2011	Less than 3 years in the federal public service	79	16	0	0	0	5	100	0	19
2011	3 to 10 years in the federal public service	63	22	14	1	0	0	84	1	78
2011	11 to 20 years in the federal public service	51	22	16	8	0	3	75	8	35
2011	More than 20 years in the federal public service	55	32	8	2	2	0	87	5	41

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	10	0	11	0	0	89	11	10
2017	3 to 10 years in the federal public service	46	31	13	6	4	0	77	10	48
2017	11 to 20 years in the federal public service	47	29	13	6	5	0	76	11	60
2017	More than 20 years in the federal public service	41	26	22	0	5	6	72	5	19
2014	3 to 10 years in the federal public service	58	28	5	6	1	1	87	8	82
2014	11 to 20 years in the federal public service	59	26	10	6	0	0	85	6	54
2014	More than 20 years in the federal public service	73	20	3	3	0	0	94	3	31
2011	Less than 3 years in the federal public service	79	10	6	0	0	5	93	0	19
2011	3 to 10 years in the federal public service	61	25	9	5	0	0	86	5	77
2011	11 to 20 years in the federal public service	44	32	13	9	3	0	76	12	35
2011	More than 20 years in the federal public service	60	27	8	2	2	0	87	5	41
2008	Less than 3 years in the federal public service	59	22	6	6	3	3	84	10	32
2008	3 to 10 years in the federal public service	42	45	9	4	0	0	87	4	67
2008	11 to 20 years in the federal public service	22	48	19	7	4	0	70	11	27
2008	More than 20 years in the federal public service	47	38	6	3	6	0	84	9	32

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	0	27	11	0	0	0	61	11	10
2017	3 to 10 years in the federal public service	43	22	9	9	12	6	0	68	22	48
2017	11 to 20 years in the federal public service	45	27	13	9	6	0	0	72	15	60
2017	More than 20 years in the federal public service	41	22	20	0	12	6	0	66	13	19
2014	3 to 10 years in the federal public service	54	16	11	10	4	4	0	74	14	82
2014	11 to 20 years in the federal public service	57	20	17	6	0	0	0	78	6	54
2014	More than 20 years in the federal public service	67	3	13	10	0	3	3	75	11	31
2011	Less than 3 years in the federal public service	63	15	12	0	0	10	0	87	0	19
2011	3 to 10 years in the federal public service	55	21	6	9	6	1	1	78	15	78
2011	11 to 20 years in the federal public service	41	24	14	12	6	3	0	67	18	35
2011	More than 20 years in the federal public service	56	17	15	10	2	0	0	73	12	41
2008	Less than 3 years in the federal public service	56	19	6	6	3	9	0	83	10	32
2008	3 to 10 years in the federal public service	39	27	13	9	3	9	0	72	13	67
2008	11 to 20 years in the federal public service	19	30	11	26	7	7	0	52	36	27
2008	More than 20 years in the federal public service	41	34	6	3	9	3	3	80	13	32

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	50	22	28	10
2017	3 to 10 years in the federal public service	28	47	25	48
2017	11 to 20 years in the federal public service	23	39	38	59
2017	More than 20 years in the federal public service	40	39	21	18
2014	3 to 10 years in the federal public service	22	45	33	82
2014	11 to 20 years in the federal public service	4	46	50	54
2014	More than 20 years in the federal public service	25	53	23	30
2011	Less than 3 years in the federal public service	24	56	20	19
2011	3 to 10 years in the federal public service	19	52	29	78
2011	11 to 20 years in the federal public service	29	28	43	35
2011	More than 20 years in the federal public service	30	38	32	41

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	3 to 10 years in the federal public service	0	10	65	0	0	25	13
2017	11 to 20 years in the federal public service	34	8	52	0	0	6	13
2014	3 to 10 years in the federal public service	6	27	56	6	9999	5	18
2011	3 to 10 years in the federal public service	0	13	60	7	9999	20	15
2011	11 to 20 years in the federal public service	9	12	69	0	9999	9	10
2011	More than 20 years in the federal public service	51	8	24	0	9999	16	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	0	100	10
2017	3 to 10 years in the federal public service	9	91	48
2017	11 to 20 years in the federal public service	15	85	60
2014	3 to 10 years in the federal public service	19	81	81
2014	11 to 20 years in the federal public service	15	85	54

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	70	10
2014	3 to 10 years in the federal public service	39	15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	71	10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	53	10
2014	3 to 10 years in the federal public service	34	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	51	10
2014	3 to 10 years in the federal public service	61	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	61	10
2014	3 to 10 years in the federal public service	60	15

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	91	9	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	10	0	0	0	45	11	100	0	10
2017	3 to 10 years in the federal public service	22	16	16	4	2	31	9	64	9	48
2017	11 to 20 years in the federal public service	20	37	8	8	6	17	3	72	18	60
2017	More than 20 years in the federal public service	25	32	28	5	0	5	6	64	5	19
2014	3 to 10 years in the federal public service	34	12	7	5	7	27	8	71	19	82
2014	11 to 20 years in the federal public service	41	17	10	6	5	17	4	73	14	54
2014	More than 20 years in the federal public service	45	18	14	3	0	20	0	79	4	31

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	39	0	0	0	31	100	0	10
2017	3 to 10 years in the federal public service	46	28	10	4	2	10	82	6	48
2017	11 to 20 years in the federal public service	40	42	6	5	6	1	83	11	60
2017	More than 20 years in the federal public service	31	54	16	0	0	0	84	0	19
2014	3 to 10 years in the federal public service	56	24	6	5	5	4	84	10	82
2014	11 to 20 years in the federal public service	59	26	11	0	4	0	85	4	54
2014	More than 20 years in the federal public service	56	29	7	3	0	5	89	4	31
2011	Less than 3 years in the federal public service	70	20	0	0	0	10	100	0	19
2011	3 to 10 years in the federal public service	65	20	10	3	0	3	87	3	77
2011	11 to 20 years in the federal public service	59	35	3	0	0	3	97	0	35
2011	More than 20 years in the federal public service	54	36	7	0	2	0	90	2	41

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	42	0	10	11	6	31	66	34	10
2017	3 to 10 years in the federal public service	25	44	6	11	8	0	5	73	21	48
2017	11 to 20 years in the federal public service	30	50	5	0	2	0	13	92	2	60
2017	More than 20 years in the federal public service	32	41	0	0	0	0	27	100	0	19
2014	3 to 10 years in the federal public service	32	50	5	4	0	4	6	91	4	82
2014	11 to 20 years in the federal public service	38	50	0	2	0	0	10	98	2	54
2014	More than 20 years in the federal public service	55	27	0	3	3	0	12	93	7	31
2011	Less than 3 years in the federal public service	21	22	18	5	0	15	20	65	8	19
2011	3 to 10 years in the federal public service	21	54	9	6	1	1	8	82	8	78
2011	11 to 20 years in the federal public service	22	50	6	0	0	0	22	92	0	35
2011	More than 20 years in the federal public service	42	29	0	5	0	0	24	94	6	41
2008	Less than 3 years in the federal public service	19	22	16	22	3	3	16	50	31	32
2008	3 to 10 years in the federal public service	16	56	7	9	1	1	9	80	11	68
2008	11 to 20 years in the federal public service	37	48	7	0	0	4	4	92	0	27
2008	More than 20 years in the federal public service	44	38	3	0	0	0	16	96	0	32

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	21	0	0	0	55	11	100	0	10
2017	3 to 10 years in the federal public service	15	13	9	4	0	49	11	69	9	48
2017	11 to 20 years in the federal public service	20	16	21	4	8	24	7	52	18	60
2017	More than 20 years in the federal public service	21	51	6	0	0	11	10	92	0	19
2014	3 to 10 years in the federal public service	18	22	14	3	3	29	13	68	9	82
2014	11 to 20 years in the federal public service	23	22	11	4	2	24	14	72	9	54
2014	More than 20 years in the federal public service	35	23	20	0	3	6	12	71	4	31
2011	Less than 3 years in the federal public service	15	10	17	5	6	37	10	47	22	19
2011	3 to 10 years in the federal public service	16	25	24	4	1	20	10	58	7	78
2011	11 to 20 years in the federal public service	22	37	18	8	3	6	6	67	12	35
2011	More than 20 years in the federal public service	14	39	12	10	2	18	6	69	16	41

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	20	0	0	0	38	31	100	0	10
2017	3 to 10 years in the federal public service	44	27	9	0	2	13	5	87	2	48
2017	11 to 20 years in the federal public service	52	20	8	1	1	3	14	87	4	60
2017	More than 20 years in the federal public service	46	27	0	0	0	5	21	100	0	19
2014	3 to 10 years in the federal public service	55	29	4	0	1	5	6	94	1	82
2014	11 to 20 years in the federal public service	43	25	8	2	2	10	10	86	5	54
2014	More than 20 years in the federal public service	58	27	0	3	0	0	12	96	4	31
2011	Less than 3 years in the federal public service	51	0	12	0	0	21	16	81	0	18
2011	3 to 10 years in the federal public service	52	25	11	0	1	4	6	86	1	78
2011	11 to 20 years in the federal public service	49	14	9	3	0	6	19	84	4	35
2011	More than 20 years in the federal public service	24	41	7	3	0	0	24	86	4	41
2008	Less than 3 years in the federal public service	38	31	0	0	0	16	16	100	0	32
2008	3 to 10 years in the federal public service	52	25	3	1	0	10	7	95	2	67
2008	11 to 20 years in the federal public service	22	59	4	4	0	7	4	92	4	27
2008	More than 20 years in the federal public service	41	31	3	6	0	3	16	88	8	32

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	20	0	0	0	38	31	100	0	10
2017	3 to 10 years in the federal public service	39	29	10	0	2	15	5	85	2	48
2017	11 to 20 years in the federal public service	36	25	11	1	4	7	15	78	7	59
2017	More than 20 years in the federal public service	26	43	0	0	0	10	21	100	0	19
2014	3 to 10 years in the federal public service	49	32	7	1	0	5	7	91	1	82
2014	11 to 20 years in the federal public service	47	28	8	4	0	4	10	87	4	54
2014	More than 20 years in the federal public service	52	26	7	0	3	0	12	88	4	31
2011	Less than 3 years in the federal public service	50	12	12	0	0	21	5	84	0	18
2011	3 to 10 years in the federal public service	46	27	14	0	0	7	6	83	0	78
2011	11 to 20 years in the federal public service	22	41	5	3	0	9	19	89	4	35
2011	More than 20 years in the federal public service	26	39	5	8	0	0	22	83	10	41
2008	Less than 3 years in the federal public service	50	16	3	0	6	13	13	88	8	32
2008	3 to 10 years in the federal public service	40	27	6	3	4	12	7	83	9	67
2008	11 to 20 years in the federal public service	19	46	12	4	4	8	8	77	9	26
2008	More than 20 years in the federal public service	41	28	6	13	3	0	9	76	17	32

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	0	100	10
2014	3 to 10 years in the federal public service	10	90	82

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	10	0	0	0	47	10	100	0	10
2017	3 to 10 years in the federal public service	35	16	9	0	0	36	4	85	0	48
2017	11 to 20 years in the federal public service	32	17	19	4	3	18	7	66	9	60
2017	More than 20 years in the federal public service	35	22	17	0	0	16	11	77	0	19
2014	3 to 10 years in the federal public service	43	12	9	4	5	21	6	75	12	82
2014	11 to 20 years in the federal public service	43	24	7	4	2	15	5	84	7	54
2014	More than 20 years in the federal public service	54	10	13	3	0	17	3	79	4	31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	10	0	0	0	21	10	100	0	10
2017	3 to 10 years in the federal public service	54	29	6	2	0	9	0	92	2	48
2017	11 to 20 years in the federal public service	69	16	6	6	3	0	0	85	9	59
2017	More than 20 years in the federal public service	57	38	0	0	0	0	5	100	0	19
2014	3 to 10 years in the federal public service	64	22	5	4	2	1	1	88	6	82
2014	11 to 20 years in the federal public service	70	21	8	2	0	0	0	90	2	54
2014	More than 20 years in the federal public service	72	13	7	3	0	5	0	89	4	31
2011	Less than 3 years in the federal public service	69	16	0	0	0	15	0	100	0	19
2011	3 to 10 years in the federal public service	85	13	1	0	0	1	0	99	0	78
2011	11 to 20 years in the federal public service	71	21	5	3	0	0	0	92	3	35
2011	More than 20 years in the federal public service	65	32	0	2	0	0	0	98	2	41

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	33	29	10	10	0	12	45	23	10
2017	3 to 10 years in the federal public service	24	23	19	19	13	0	2	48	33	48
2017	11 to 20 years in the federal public service	33	20	16	15	16	0	0	53	31	60
2017	More than 20 years in the federal public service	30	30	11	0	23	5	0	64	24	19

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	31	21	12	0	0	67	12	10
2017	3 to 10 years in the federal public service	16	35	17	20	12	0	51	32	48
2017	11 to 20 years in the federal public service	9	32	22	20	17	0	41	37	59
2017	More than 20 years in the federal public service	9	36	22	17	11	5	48	29	19

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	40	11	12	0	0	0	77	12	10
2017	3 to 10 years in the federal public service	42	24	19	13	2	0	0	66	15	48
2017	11 to 20 years in the federal public service	20	33	23	20	1	1	2	54	22	60
2017	More than 20 years in the federal public service	5	36	26	16	12	5	0	43	29	19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	10	0	23	0	67	23	10
2017	3 to 10 years in the federal public service	18	20	20	25	14	3	39	40	48
2017	11 to 20 years in the federal public service	6	20	36	23	15	0	26	38	60
2017	More than 20 years in the federal public service	15	5	31	31	13	5	20	47	19

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	31	0	12	0	0	0	88	12	10
2017	3 to 10 years in the federal public service	59	16	9	2	0	0	13	86	3	48
2017	11 to 20 years in the federal public service	31	29	19	8	5	0	8	66	14	60
2017	More than 20 years in the federal public service	21	32	17	19	0	5	6	59	21	18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	29	21	10	0	0	12	64	11	10
2017	3 to 10 years in the federal public service	38	29	20	6	2	2	4	71	8	48
2017	11 to 20 years in the federal public service	26	33	25	12	5	0	0	59	16	60
2017	More than 20 years in the federal public service	25	31	39	0	5	0	0	56	5	19

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	10	0	11	0	0	12	87	13	10
2017	3 to 10 years in the federal public service	38	22	15	13	6	2	4	64	20	48
2017	11 to 20 years in the federal public service	15	40	28	14	3	0	0	54	18	60
2017	More than 20 years in the federal public service	35	33	21	0	5	0	5	72	5	19

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	0	21	0	12	76	24	10
2017	3 to 10 years in the federal public service	23	33	21	14	8	0	57	23	48
2017	11 to 20 years in the federal public service	16	23	30	19	12	0	39	31	60
2017	More than 20 years in the federal public service	21	54	9	5	12	0	74	17	19

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	29	0	0	0	12	100	0	10
2017	3 to 10 years in the federal public service	42	23	15	14	6	0	65	20	48
2017	11 to 20 years in the federal public service	23	31	25	9	12	0	54	21	60
2017	More than 20 years in the federal public service	25	43	10	0	12	10	76	13	19

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	11	11	0	0	0	12	87	0	10
2017	3 to 10 years in the federal public service	39	24	31	4	2	0	0	63	6	48
2017	11 to 20 years in the federal public service	37	31	19	9	3	1	0	69	12	60
2017	More than 20 years in the federal public service	25	21	26	16	7	0	5	48	24	19

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	0	10	11	0	12	76	13	10
2017	3 to 10 years in the federal public service	61	23	13	0	2	0	86	0	48
2017	11 to 20 years in the federal public service	60	31	8	2	0	0	90	2	60
2017	More than 20 years in the federal public service	61	11	23	0	0	5	76	0	19

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	0	0	0	0	12	100	0	10
2017	3 to 10 years in the federal public service	82	8	3	0	2	5	95	2	48
2017	11 to 20 years in the federal public service	80	9	8	1	1	0	89	3	60
2017	More than 20 years in the federal public service	68	20	7	0	0	5	93	0	19

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	0	21	0	0	12	76	0	10
2017	3 to 10 years in the federal public service	45	45	6	0	2	3	92	2	48
2017	11 to 20 years in the federal public service	49	26	16	8	0	0	76	8	60
2017	More than 20 years in the federal public service	57	15	23	5	0	0	72	5	19

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	21	0	0	0	0	12	100	0	10
2017	3 to 10 years in the federal public service	66	23	5	0	2	2	3	93	2	48
2017	11 to 20 years in the federal public service	70	22	1	5	1	0	0	92	7	59
2017	More than 20 years in the federal public service	78	7	5	0	5	0	5	89	5	19

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	0	0	0	22	100	0	10
2017	3 to 10 years in the federal public service	59	5	2	0	35	97	0	48
2017	11 to 20 years in the federal public service	56	16	5	3	20	90	4	60
2017	More than 20 years in the federal public service	58	37	0	0	5	100	0	19

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	10	0	0	12	100	0	10
2017	3 to 10 years in the federal public service	62	18	10	4	6	86	4	47
2017	11 to 20 years in the federal public service	62	23	4	7	4	88	8	60
2017	More than 20 years in the federal public service	69	26	5	0	0	95	0	19

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	0	7	0	11	12	79	13	10
2017	3 to 10 years in the federal public service	77	11	7	0	0	5	93	0	48
2017	11 to 20 years in the federal public service	84	6	7	1	0	2	92	1	60
2017	More than 20 years in the federal public service	70	16	5	0	0	10	95	0	19

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	19	10	10	12	77	11	10
2017	3 to 10 years in the federal public service	43	29	16	10	2	74	10	48
2017	11 to 20 years in the federal public service	45	36	16	1	2	82	1	60
2017	More than 20 years in the federal public service	54	41	0	0	5	100	0	19

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	72	12	10	0	0	78	10	10
2017	3 to 10 years in the federal public service	8	31	43	12	4	2	40	16	48
2017	11 to 20 years in the federal public service	6	34	26	27	7	0	40	34	60
2017	More than 20 years in the federal public service	5	9	66	15	5	0	14	20	19

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	11	31	28	29	57	11	10
2017	3 to 10 years in the federal public service	4	29	28	26	13	39	33	48
2017	11 to 20 years in the federal public service	10	24	34	26	7	33	33	60
2017	More than 20 years in the federal public service	10	37	38	15	0	15	47	19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	33	21	0	0	0	79	0	10
2017	3 to 10 years in the federal public service	30	46	8	11	2	2	78	13	47
2017	11 to 20 years in the federal public service	37	43	8	7	5	0	80	12	60
2017	More than 20 years in the federal public service	39	45	16	0	0	0	84	0	19

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	30	42	13	11	4	72	15	48
2017	11 to 20 years in the federal public service	32	30	17	15	6	61	21	60
2017	More than 20 years in the federal public service	25	43	21	11	0	68	11	19

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	28	72	48
2017	11 to 20 years in the federal public service	51	49	60
2017	More than 20 years in the federal public service	33	67	19
2014	3 to 10 years in the federal public service	35	65	81
2014	11 to 20 years in the federal public service	41	59	54
2014	More than 20 years in the federal public service	34	66	31

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	80	20	15
2017	11 to 20 years in the federal public service	100	0	29
2014	3 to 10 years in the federal public service	93	7	28
2014	11 to 20 years in the federal public service	100	0	22
2014	More than 20 years in the federal public service	100	0	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	85	15	0	0	0	100	0	12
2017	11 to 20 years in the federal public service	73	14	0	7	7	86	14	29
2014	3 to 10 years in the federal public service	85	15	0	0	0	100	0	26
2014	11 to 20 years in the federal public service	59	27	9	5	0	86	5	22
2014	More than 20 years in the federal public service	71	19	0	10	0	90	10	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	19	38	11	10	0	22	78	10
2017	3 to 10 years in the federal public service	26	27	18	15	7	7	28	72	48
2017	11 to 20 years in the federal public service	37	27	18	10	2	6	39	61	60
2017	More than 20 years in the federal public service	31	31	27	6	0	5	33	67	19

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	27	32
2017	11 to 20 years in the federal public service	12	35
2017	More than 20 years in the federal public service	9	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	32
2017	11 to 20 years in the federal public service	34	35
2017	More than 20 years in the federal public service	60	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	32
2017	11 to 20 years in the federal public service	32	35
2017	More than 20 years in the federal public service	16	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	69	32
2017	11 to 20 years in the federal public service	45	35
2017	More than 20 years in the federal public service	59	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	32
2017	11 to 20 years in the federal public service	0	35
2017	More than 20 years in the federal public service	0	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	32
2017	11 to 20 years in the federal public service	20	35
2017	More than 20 years in the federal public service	34	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	3 to 10 years in the federal public service	6	49	21	8	9	6	31
2017	11 to 20 years in the federal public service	0	53	27	15	0	6	34
2017	More than 20 years in the federal public service	0	57	24	0	9	10	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	14	22	6	23	18	5	11	44	49	32
2017	11 to 20 years in the federal public service	17	20	8	21	26	3	5	40	51	35
2017	More than 20 years in the federal public service	24	33	9	17	10	0	7	62	29	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	14	3	6	14	22	5	37	28	61	32
2017	11 to 20 years in the federal public service	3	9	6	3	18	10	51	31	53	35
2017	More than 20 years in the federal public service	7	0	7	0	27	0	59	18	65	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)