2017 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 54 4 14 5 0 0 78 18 125
2014 Indeterminate (permanent) 42 42 3 8 4 1 0 85 12 151
2014 Term 42 41 0 11 6 0 0 83 17 16
2011 Indeterminate (permanent) 36 49 3 10 1 1 0 85 11 152
2008 Indeterminate (permanent) 37 47 2 12 2 0 0 84 14 144
2008 Term 50 10 10 20 10 0 0 60 30 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 29 2 4 1 0 0 94 5 125
2014 Indeterminate (permanent) 75 16 3 3 1 2 0 92 4 151
2014 Term 94 0 6 0 0 0 0 94 0 16
2011 Indeterminate (permanent) 69 24 2 3 1 1 0 94 4 152
2008 Indeterminate (permanent) 67 19 3 8 1 0 0 87 10 144
2008 Term 90 10 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 63 24 3 9 2 0 0 86 11 125
2014 Indeterminate (permanent) 68 17 8 5 2 1 1 85 7 151
2014 Term 77 12 5 6 0 0 0 89 6 16
2011 Indeterminate (permanent) 65 23 6 4 2 1 0 88 6 152
2008 Indeterminate (permanent) 63 19 4 10 3 0 0 82 14 144
2008 Term 80 0 20 0 0 0 0 80 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 43 1 7 3 0 0 89 10 125
2014 Indeterminate (permanent) 55 35 2 6 1 1 0 90 8 151
2014 Term 57 29 6 0 8 0 0 86 8 16
2011 Indeterminate (permanent) 56 27 6 6 3 1 0 84 10 153

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 41 13 6 3 0 0 77 9 125
2014 Indeterminate (permanent) 50 34 7 5 3 1 1 86 8 151
2014 Term 44 37 11 0 8 0 0 81 8 16
2011 Indeterminate (permanent) 44 37 8 7 1 1 2 84 8 153
2008 Indeterminate (permanent) 33 40 8 13 3 1 2 75 17 144
2008 Term 60 30 10 0 0 0 0 90 0 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 33 6 5 3 0 0 87 7 125
2014 Indeterminate (permanent) 62 28 4 3 1 1 0 91 5 151
2014 Term 67 19 6 0 8 0 0 86 8 16
2011 Indeterminate (permanent) 60 29 6 3 1 1 0 90 5 152
2008 Indeterminate (permanent) 53 36 5 4 1 0 0 90 6 144
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 33 4 4 2 0 0 91 5 125
2014 Indeterminate (permanent) 65 25 5 3 1 1 0 91 4 151
2014 Term 72 14 0 6 8 0 0 86 14 16
2011 Indeterminate (permanent) 66 25 3 5 0 1 0 91 5 153
2008 Indeterminate (permanent) 56 34 3 6 1 0 0 90 8 144
2008 Term 70 10 0 10 10 0 0 80 20 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 36 5 2 3 0 0 90 5 125
2014 Indeterminate (permanent) 59 31 3 6 1 1 0 91 7 151
2014 Term 68 26 6 0 0 0 0 94 0 16

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 26 12 7 1 0 1 80 7 124
2014 Indeterminate (permanent) 64 23 4 5 3 1 0 88 8 151
2014 Term 58 28 6 8 0 0 0 86 8 16
2011 Indeterminate (permanent) 59 28 3 8 1 1 0 88 9 152

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 33 3 6 9 1 18 79 18 124
2014 Indeterminate (permanent) 41 17 10 6 10 3 14 69 19 150
2014 Term 17 18 6 16 12 8 23 50 41 16
2011 Indeterminate (permanent) 27 19 9 11 12 3 20 59 29 153
2008 Indeterminate (permanent) 38 16 9 10 11 0 16 64 25 144
2008 Term 70 20 0 0 0 0 10 100 0 10

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 43 9 1 5 0 0 85 7 125
2014 Indeterminate (permanent) 55 33 6 6 1 0 0 87 7 151
2014 Term 70 14 8 8 0 0 0 84 8 16
2011 Indeterminate (permanent) 57 29 7 3 3 1 0 87 6 153
2008 Indeterminate (permanent) 49 37 8 3 2 0 1 87 6 144
2008 Term 70 30 0 0 0 0 0 100 0 10

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 41 12 6 3 0 0 79 9 125
2014 Indeterminate (permanent) 46 32 10 6 6 0 0 78 12 151
2014 Term 53 19 14 14 0 0 0 72 14 16
2011 Indeterminate (permanent) 41 39 8 6 5 1 1 81 11 153

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 42 10 9 5 0 1 76 14 125

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 37 7 5 2 0 0 86 8 125
2014 Indeterminate (permanent) 56 33 8 2 1 0 0 89 3 151
2014 Term 67 33 0 0 0 0 0 100 0 16
2011 Indeterminate (permanent) 62 30 6 2 0 1 0 92 2 153
2008 Indeterminate (permanent) 59 31 3 4 1 1 0 92 5 144
2008 Term 70 30 0 0 0 0 0 100 0 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 35 13 7 4 0 0 75 12 124

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 33 5 3 2 0 0 90 5 125
2014 Indeterminate (permanent) 69 23 5 4 0 0 0 91 4 151
2014 Term 92 8 0 0 0 0 0 100 0 16
2011 Indeterminate (permanent) 69 23 6 1 0 1 0 92 1 153

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 40 11 7 5 0 0 77 11 125
2014 Indeterminate (permanent) 45 33 13 4 5 1 0 78 9 151
2014 Term 41 36 23 0 0 0 0 77 0 16
2011 Indeterminate (permanent) 49 33 8 6 3 1 1 83 9 152

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 44 8 4 4 0 0 84 8 125
2014 Indeterminate (permanent) 52 26 12 5 4 1 0 78 10 151
2014 Term 47 23 14 8 8 0 0 70 16 16

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 44 13 7 4 0 0 77 11 125
2014 Indeterminate (permanent) 51 36 6 5 2 1 0 87 7 150
2014 Term 63 31 6 0 0 0 0 94 0 16
2011 Indeterminate (permanent) 52 30 9 5 2 1 1 84 7 152

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 37 7 4 4 1 0 85 8 124
2014 Indeterminate (permanent) 60 29 6 3 1 0 0 89 5 151
2014 Term 86 0 6 8 0 0 0 86 8 16
2011 Indeterminate (permanent) 56 32 6 4 1 1 0 89 5 153
2008 Indeterminate (permanent) 52 39 5 3 1 0 0 91 4 144
2008 Term 60 30 0 10 0 0 0 90 10 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 38 16 8 7 1 0 69 15 125
2014 Indeterminate (permanent) 46 30 14 5 4 1 1 76 10 151
2014 Term 46 37 11 6 0 0 0 83 6 16
2011 Indeterminate (permanent) 35 27 22 10 5 1 0 63 15 153
2008 Indeterminate (permanent) 26 31 24 14 5 0 1 57 19 144
2008 Term 70 30 0 0 0 0 0 100 0 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 28 34 11 9 1 2 21 44 125
2014 Indeterminate (permanent) 3 15 38 25 17 1 2 43 18 149
2014 Term 0 20 29 25 26 0 0 51 20 16
2011 Indeterminate (permanent) 5 19 29 28 13 1 4 43 26 152
2008 Indeterminate (permanent) 6 29 41 17 6 0 2 23 36 143
2008 Term 0 10 20 20 30 0 20 63 13 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 13 29 27 16 1 4 45 24 125
2014 Indeterminate (permanent) 3 5 19 36 29 2 5 71 9 150
2014 Term 5 12 29 19 34 0 0 53 17 16
2011 Indeterminate (permanent) 5 9 22 36 21 3 4 61 15 153
2008 Indeterminate (permanent) 2 14 36 27 13 2 6 44 17 144
2008 Term 0 0 20 10 50 0 20 75 0 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 16 33 29 12 1 2 42 23 125
2014 Indeterminate (permanent) 6 16 26 24 25 0 3 50 23 151
2014 Term 6 5 29 34 26 0 0 60 11 16
2011 Indeterminate (permanent) 11 11 31 26 17 1 3 45 22 153
2008 Indeterminate (permanent) 19 20 31 18 8 0 4 28 40 143
2008 Term 0 10 30 10 30 0 20 50 13 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 10 33 29 21 1 2 52 14 125
2014 Indeterminate (permanent) 1 8 27 42 19 1 2 63 9 149
2014 Term 0 0 11 46 44 0 0 89 0 16
2011 Indeterminate (permanent) 6 9 28 33 22 1 1 56 15 153
2008 Indeterminate (permanent) 8 18 30 32 10 0 2 43 26 144
2008 Term 0 10 10 10 60 0 10 78 11 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 27 26 13 13 0 2 27 47 125
2014 Indeterminate (permanent) 7 17 32 25 15 1 3 42 25 151
2014 Term 0 32 23 11 34 0 0 45 32 16
2011 Indeterminate (permanent) 12 24 24 23 13 1 3 37 38 153
2008 Indeterminate (permanent) 14 30 24 21 7 1 3 29 46 143
2008 Term 10 0 20 10 50 0 10 67 11 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 4 16 22 34 19 1 5 56 20 124
2014 Indeterminate (permanent) 2 6 18 35 32 3 4 72 9 151
2014 Term 0 14 17 17 52 0 0 69 14 16
2011 Indeterminate (permanent) 5 13 20 32 23 3 4 60 19 153
2008 Indeterminate (permanent) 3 22 34 27 10 3 1 38 27 143
2008 Term 20 0 20 0 40 10 10 50 25 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 4 17 33 27 16 1 2 44 22 125
2014 Indeterminate (permanent) 6 8 35 32 17 0 2 50 14 151
2014 Term 5 20 5 19 50 0 0 69 26 16
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 22 3 6 2 0 0 90 8 125
2014 Indeterminate (permanent) 74 14 3 5 2 1 0 89 8 151
2014 Term 94 0 0 6 0 0 0 94 6 16
2011 Indeterminate (permanent) 72 18 3 4 1 1 1 91 5 152
2008 Indeterminate (permanent) 82 9 2 4 3 0 0 91 7 143
2008 Term 90 10 0 0 0 0 0 100 0 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 27 18 16 6 8 1 57 24 125
2014 Indeterminate (permanent) 41 27 12 6 8 4 3 72 15 151
2014 Term 54 18 8 6 8 0 5 76 15 16

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 32 11 9 4 1 0 76 13 125
2014 Indeterminate (permanent) 58 25 3 8 3 1 1 85 12 151
2014 Term 47 34 5 6 8 0 0 81 14 16

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 44 13 10 1 1 1 75 11 125
2014 Indeterminate (permanent) 49 32 9 5 3 1 1 83 8 151
2014 Term 44 37 13 6 0 0 0 81 6 16
2011 Indeterminate (permanent) 40 41 8 7 1 3 0 83 8 153
2008 Indeterminate (permanent) 35 48 6 8 1 1 3 86 9 143
2008 Term 50 30 10 10 0 0 0 80 10 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 35 14 9 7 7 2 67 18 125
2014 Indeterminate (permanent) 49 23 9 5 4 8 1 79 11 151
2014 Term 43 25 6 12 8 5 0 72 22 16
2011 Indeterminate (permanent) 49 24 12 4 4 7 0 79 9 153
2008 Indeterminate (permanent) 47 28 9 3 4 6 2 82 8 142
2008 Term 50 30 10 0 0 10 0 89 0 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 27 22 19 10 13 2 40 34 125
2014 Indeterminate (permanent) 21 22 16 20 6 13 3 51 31 151
2014 Term 31 26 6 18 8 11 0 64 29 16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 45 8 1 2 0 0 89 3 124
2014 Indeterminate (permanent) 56 35 3 5 1 0 0 92 5 151
2014 Term 67 25 8 0 0 0 0 92 0 16
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 37 10 5 4 0 0 81 9 125
2014 Indeterminate (permanent) 55 21 10 8 4 1 0 77 12 151
2014 Term 67 11 22 0 0 0 0 78 0 16
2011 Indeterminate (permanent) 52 32 5 8 2 1 0 84 10 153
2008 Indeterminate (permanent) 54 27 11 7 1 1 0 81 8 143
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 31 13 1 3 1 0 83 5 125
2014 Indeterminate (permanent) 58 25 8 7 2 1 0 83 9 151
2014 Term 67 19 14 0 0 0 0 86 0 16
2011 Indeterminate (permanent) 63 21 6 5 3 2 1 86 8 153
2008 Indeterminate (permanent) 55 27 10 4 1 2 1 85 5 143
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 35 8 6 3 1 0 82 9 125
2014 Indeterminate (permanent) 54 32 8 3 2 1 0 86 6 151
2014 Term 47 39 8 6 0 0 0 86 6 16
2011 Indeterminate (permanent) 54 30 5 5 4 1 1 85 10 153
2008 Indeterminate (permanent) 52 33 8 4 2 0 0 85 6 143
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 81 16 2 1 0 0 1 98 1 124
2014 Indeterminate (permanent) 86 9 0 3 1 0 0 96 4 151
2014 Term 94 0 6 0 0 0 0 94 0 16
2011 Indeterminate (permanent) 86 9 1 3 0 1 0 96 3 153
2008 Indeterminate (permanent) 87 9 1 3 0 0 0 96 3 143
2008 Term 100 0 0 0 0 0 0 100 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 70 17 5 4 2 0 2 89 6 124
2014 Indeterminate (permanent) 69 20 4 3 2 1 1 91 5 151
2014 Term 41 17 28 8 0 0 6 62 9 16
2011 Indeterminate (permanent) 50 26 11 5 3 3 1 80 9 153

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 64 22 7 6 1 0 0 86 7 124

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 19 9 3 1 0 0 86 4 124

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 25 11 3 4 0 0 82 7 124
2014 Indeterminate (permanent) 64 19 7 5 4 1 0 84 8 151
2014 Term 55 39 0 6 0 0 0 94 6 16
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 42 20 5 5 0 11 67 11 39
2014 Indeterminate (permanent) 35 42 4 9 5 0 4 81 15 47

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 37 15 9 4 4 0 71 14 125
2014 Indeterminate (permanent) 44 35 8 6 4 3 0 81 11 151
2014 Term 66 5 20 0 8 0 0 72 8 16
2011 Indeterminate (permanent) 38 39 11 6 3 3 0 79 9 152

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 38 18 14 8 1 0 60 23 125
2014 Indeterminate (permanent) 42 34 10 10 3 2 0 77 13 151
2014 Term 57 23 6 6 8 0 0 80 14 16
2011 Indeterminate (permanent) 37 39 12 8 3 1 0 76 12 153
2008 Indeterminate (permanent) 33 33 13 13 7 1 0 67 20 143
2008 Term 60 20 0 10 10 0 0 80 20 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 39 16 22 7 5 0 53 31 125
2014 Indeterminate (permanent) 31 38 12 12 3 4 0 71 16 151
2014 Term 40 29 25 6 0 0 0 69 6 16
2011 Indeterminate (permanent) 23 49 13 8 3 4 0 75 12 152
2008 Indeterminate (permanent) 19 40 18 12 7 4 0 61 20 143
2008 Term 60 10 20 10 0 0 0 70 10 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 33 18 9 9 6 0 61 19 125
2014 Indeterminate (permanent) 42 28 13 6 5 6 0 74 12 151
2014 Term 30 48 8 6 8 0 0 78 14 16
2011 Indeterminate (permanent) 38 36 13 8 3 3 0 77 11 152
2008 Indeterminate (permanent) 24 40 12 11 7 5 1 68 19 143
2008 Term 50 30 10 10 0 0 0 80 10 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 38 17 22 7 2 0 53 30 124
2014 Indeterminate (permanent) 32 43 13 7 4 1 0 76 11 151
2014 Term 35 25 28 12 0 0 0 60 12 16
2011 Indeterminate (permanent) 23 48 10 13 5 1 0 72 18 152
2008 Indeterminate (permanent) 22 44 9 19 4 1 0 67 23 143
2008 Term 70 20 0 10 0 0 0 90 10 10
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 48 13 8 3 0 0 76 11 125
2014 Indeterminate (permanent) 56 31 12 0 1 0 0 86 1 151
2014 Term 65 29 6 0 0 0 0 94 0 16
2011 Indeterminate (permanent) 41 41 6 10 2 1 0 82 12 152

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 42 4 1 1 3 0 93 3 124
2014 Indeterminate (permanent) 59 35 3 1 1 1 0 95 2 151
2014 Term 80 12 0 8 0 0 0 92 8 16
2011 Indeterminate (permanent) 60 31 5 1 0 3 0 93 1 152

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 34 12 10 2 2 1 74 13 125
2014 Indeterminate (permanent) 60 26 8 3 1 2 1 88 4 151
2014 Term 64 11 14 5 0 5 0 79 6 16
2011 Indeterminate (permanent) 48 30 7 9 3 2 1 80 13 152
2008 Indeterminate (permanent) 41 34 6 12 4 3 1 78 17 144
2008 Term 70 30 0 0 0 0 0 100 0 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 38 17 9 4 6 0 68 14 125
2014 Indeterminate (permanent) 49 33 8 3 1 4 2 87 5 151
2014 Term 50 17 27 0 0 5 0 71 0 16
2011 Indeterminate (permanent) 38 32 16 9 3 3 0 72 12 153

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 24 24 10 6 14 3 51 20 125
2014 Indeterminate (permanent) 27 31 11 11 9 8 2 65 23 151
2014 Term 40 11 6 25 0 5 11 62 30 16
2011 Indeterminate (permanent) 29 23 19 11 6 8 4 60 19 153

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 32 4 8 0 0 0 88 8 125
2014 Indeterminate (permanent) 70 21 4 3 1 1 0 92 4 151
2014 Term 88 6 6 0 0 0 0 94 0 16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 70 23 5 1 0 1 1 95 1 125
2014 Indeterminate (permanent) 78 15 3 2 1 1 1 95 3 151
2014 Term 88 5 6 0 0 0 0 94 0 16
2011 Indeterminate (permanent) 75 20 3 1 1 1 0 96 1 153
2008 Indeterminate (permanent) 65 21 4 3 2 1 3 90 6 144
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 42 15 12 5 1 0 68 17 123
2014 Indeterminate (permanent) 38 36 11 7 4 3 1 77 12 151
2014 Term 43 37 6 6 8 0 0 80 14 16
2011 Indeterminate (permanent) 35 39 14 8 3 1 1 75 11 153
2008 Indeterminate (permanent) 27 40 8 15 8 1 1 68 23 144
2008 Term 30 50 10 0 10 0 0 80 10 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 31 20 17 16 5 2 43 35 125
2014 Indeterminate (permanent) 18 22 17 21 17 4 0 42 41 151
2014 Term 20 17 20 29 8 0 5 40 39 16
2011 Indeterminate (permanent) 19 19 18 22 17 1 4 40 41 153
2008 Indeterminate (permanent) 8 22 15 26 22 4 3 32 51 144
2008 Term 20 40 30 10 0 0 0 60 10 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 41 15 11 4 2 0 69 16 125

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 30 5 5 1 2 0 89 6 125
2014 Indeterminate (permanent) 70 22 4 1 1 1 0 94 2 151
2014 Term 86 6 0 8 0 0 0 92 8 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 33 5 3 1 1 0 90 5 124
2014 Indeterminate (permanent) 67 25 5 2 1 1 0 92 3 151
2014 Term 92 0 0 8 0 0 0 92 8 16
2011 Indeterminate (permanent) 60 31 5 3 0 2 0 92 3 152

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 33 4 2 2 0 0 92 4 125
2014 Indeterminate (permanent) 68 24 4 2 1 1 0 92 4 151
2014 Term 75 11 14 0 0 0 0 86 0 16
2011 Indeterminate (permanent) 59 32 4 3 1 1 0 92 4 151
2008 Indeterminate (permanent) 55 34 6 4 2 0 0 89 6 142
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 28 17 3 5 1 0 75 8 125
2014 Indeterminate (permanent) 61 26 7 4 1 1 0 88 5 151
2014 Term 80 6 8 6 0 0 0 86 6 16
2011 Indeterminate (permanent) 57 25 13 3 1 1 0 83 4 153

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 31 14 5 5 1 0 75 10 125
2014 Indeterminate (permanent) 60 27 6 6 1 1 0 87 7 151
2014 Term 69 17 8 6 0 0 0 86 6 16
2011 Indeterminate (permanent) 56 27 10 5 1 1 0 84 7 152
2008 Indeterminate (permanent) 41 40 10 6 3 0 0 81 8 143
2008 Term 60 30 0 10 0 0 0 90 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 26 14 6 10 3 0 69 16 125
2014 Indeterminate (permanent) 57 15 14 9 1 3 1 75 11 151
2014 Term 63 17 5 6 8 0 0 81 14 16
2011 Indeterminate (permanent) 52 20 11 9 5 3 0 74 15 153
2008 Indeterminate (permanent) 38 27 10 12 6 7 1 70 19 143
2008 Term 60 30 0 0 0 10 0 100 0 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 28 43 30 123
2014 Indeterminate (permanent) 16 48 36 150
2014 Term 11 34 55 16
2011 Indeterminate (permanent) 23 45 32 153

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 22 12 53 0 0 13 33
2014 Indeterminate (permanent) 27 20 49 4 9999 0 24
2011 Indeterminate (permanent) 18 9 56 3 9999 14 34
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 14 86 124
2014 Indeterminate (permanent) 17 83 150

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 45 19
2014 Indeterminate (permanent) 39 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 53 19
2014 Indeterminate (permanent) 69 25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19
2014 Indeterminate (permanent) 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 19
2014 Indeterminate (permanent) 32 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 19
2014 Indeterminate (permanent) 39 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 19
2014 Indeterminate (permanent) 45 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 19
2014 Indeterminate (permanent) 64 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 19
2014 Indeterminate (permanent) 31 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19
2014 Indeterminate (permanent) 0 25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 19
2014 Indeterminate (permanent) 52 25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 19
2014 Indeterminate (permanent) 28 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 64 19
2014 Indeterminate (permanent) 57 24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 19
2014 Indeterminate (permanent) 41 24

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 19

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 96 4 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 28 13 6 3 23 5 68 13 125
2014 Indeterminate (permanent) 37 15 9 5 5 24 4 72 15 151
2014 Term 39 12 8 6 6 17 12 72 17 16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 38 9 4 3 7 0 82 8 125
2014 Indeterminate (permanent) 54 28 8 3 4 3 0 84 8 151
2014 Term 80 6 8 6 0 0 0 86 6 16
2011 Indeterminate (permanent) 59 28 8 1 1 3 0 90 2 152
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 52 5 5 3 0 9 86 8 125
2014 Indeterminate (permanent) 37 46 3 3 1 2 8 93 4 151
2014 Term 45 49 0 0 5 0 0 95 5 16
2011 Indeterminate (permanent) 27 48 5 4 1 2 13 88 6 153
2008 Indeterminate (permanent) 27 46 8 8 1 1 8 81 10 144
2008 Term 40 30 0 10 10 0 10 78 22 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 21 14 3 4 34 8 63 12 125
2014 Indeterminate (permanent) 21 23 14 3 3 24 13 69 9 151
2014 Term 34 19 12 0 0 23 12 82 0 16
2011 Indeterminate (permanent) 18 31 20 7 3 17 4 63 12 153

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 27 7 1 1 8 9 89 3 125
2014 Indeterminate (permanent) 52 27 4 1 1 6 8 92 3 151
2014 Term 52 40 8 0 0 0 0 92 0 16
2011 Indeterminate (permanent) 47 25 9 1 1 5 12 87 3 153
2008 Indeterminate (permanent) 42 34 3 3 1 9 8 92 4 143
2008 Term 60 20 0 0 0 10 10 100 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 33 9 1 3 11 9 84 4 124
2014 Indeterminate (permanent) 47 31 7 2 1 4 9 89 3 151
2014 Term 63 23 8 0 0 5 0 91 0 16
2011 Indeterminate (permanent) 38 33 9 3 0 7 10 86 3 153
2008 Indeterminate (permanent) 37 29 7 5 4 10 8 80 11 142
2008 Term 70 20 0 0 10 0 0 90 10 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 6 94 125
2014 Indeterminate (permanent) 7 93 151

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 19 15 2 1 23 8 74 4 125
2014 Indeterminate (permanent) 42 18 9 3 3 20 5 79 9 151
2014 Term 69 0 14 6 0 5 6 78 7 16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 26 5 3 1 3 2 89 5 124
2014 Indeterminate (permanent) 65 22 7 4 1 2 0 88 5 151
2014 Term 86 6 8 0 0 0 0 92 0 16
2011 Indeterminate (permanent) 76 19 2 1 0 2 0 97 1 153
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 22 18 15 17 1 1 50 32 125

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 34 21 20 14 1 0 44 35 124

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 32 23 17 3 1 1 56 20 125

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 19 31 26 14 1 0 29 41 125

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 27 15 7 2 1 9 72 11 124

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 25 9 4 1 2 61 13 125

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 32 23 12 5 1 2 59 17 125

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 29 23 17 11 0 0 49 27 125

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 31 20 10 10 0 1 60 20 125

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 27 23 8 3 1 1 66 11 125

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 24 11 1 0 1 1 88 1 125

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 78 11 6 1 1 0 3 91 2 125

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 33 13 4 1 0 1 82 5 125

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 19 4 2 2 1 2 91 5 124

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 16 3 1 0 0 24 94 2 125

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 24 7 5 0 0 4 88 5 124

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 82 8 5 1 0 0 4 94 1 125

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 31 14 4 0 0 3 81 5 125

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 4 32 38 19 5 1 0 36 25 125

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 26 35 26 6 0 0 32 33 125

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 45 11 6 3 1 0 80 9 124

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 42 16 12 4 0 0 67 16 125
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 40 60 125
2014 Indeterminate (permanent) 38 62 150
2014 Term 29 71 16

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 94 6 51
2014 Indeterminate (permanent) 98 2 56

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 72 19 0 4 4 0 0 92 8 48
2014 Indeterminate (permanent) 71 22 4 4 0 0 0 93 4 55
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 28 22 9 5 6 0 33 67 125

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 79

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 40 79

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 79

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 63 79

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 79

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 79

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 3 52 26 7 5 7 78

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 23 7 21 22 1 10 43 49 79

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 5 8 9 21 4 46 23 60 79
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