2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 45 5 6 1 0 0 88 7 148
2017 Non-supervisor 53 40 3 3 0 0 0 94 3 282
2014 Supervisor 31 50 4 10 4 0 0 82 14 144
2014 Non-supervisor 39 46 6 7 1 0 0 85 9 281
2011 Supervisor 43 47 3 7 0 0 0 90 7 144
2011 Non-supervisor 42 49 2 5 0 0 0 92 6 276
2008 Supervisor 47 43 3 5 2 0 0 90 7 96
2008 Non-supervisor 45 42 5 7 1 0 0 87 8 166

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 62 31 3 4 0 0 0 93 4 148
2017 Non-supervisor 73 20 3 3 1 0 0 93 3 282
2014 Supervisor 60 28 3 7 1 0 1 89 8 144
2014 Non-supervisor 62 26 4 6 1 1 1 89 7 280
2011 Supervisor 69 23 4 4 1 0 0 92 4 142
2011 Non-supervisor 71 20 4 1 1 1 0 93 3 276
2008 Supervisor 69 22 2 5 2 0 0 91 7 96
2008 Non-supervisor 61 28 4 3 3 1 0 90 6 166

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 59 20 9 8 3 0 1 80 11 148
2017 Non-supervisor 58 22 10 6 3 0 1 81 10 281
2014 Supervisor 47 29 7 15 1 0 1 77 16 144
2014 Non-supervisor 55 29 8 6 1 0 0 85 7 281
2011 Supervisor 59 21 3 13 3 0 0 80 16 143
2011 Non-supervisor 60 25 7 7 1 0 0 85 8 275
2008 Supervisor 56 24 5 8 6 0 0 80 15 96
2008 Non-supervisor 53 29 7 8 2 0 1 82 11 166

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 49 35 3 9 4 0 0 84 13 148
2017 Non-supervisor 54 33 4 6 2 0 0 87 8 282
2014 Supervisor 40 30 9 10 11 0 0 70 21 144
2014 Non-supervisor 45 33 5 11 6 0 0 78 17 281
2011 Supervisor 57 27 4 10 1 0 0 84 12 143
2011 Non-supervisor 43 33 9 9 5 0 0 77 15 275

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 45 44 7 5 0 0 0 89 5 148
2017 Non-supervisor 44 36 12 5 1 0 2 82 7 281
2014 Supervisor 45 38 9 3 3 1 1 85 7 144
2014 Non-supervisor 37 39 12 9 3 0 0 76 12 281
2011 Supervisor 45 40 8 4 2 0 1 86 6 146
2011 Non-supervisor 36 40 11 7 4 0 2 77 11 274
2008 Supervisor 24 33 25 10 7 0 0 57 18 96
2008 Non-supervisor 20 37 18 14 8 2 1 58 23 166

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 51 36 7 4 1 0 0 87 6 148
2017 Non-supervisor 34 42 13 7 4 0 0 76 11 282
2014 Supervisor 34 53 7 4 1 0 0 87 6 144
2014 Non-supervisor 33 41 12 11 4 0 0 74 14 280
2011 Supervisor 41 42 11 3 2 0 0 83 6 143
2011 Non-supervisor 34 40 12 9 4 0 0 74 13 276
2008 Supervisor 40 41 10 6 3 0 0 80 9 96
2008 Non-supervisor 26 45 16 7 6 0 0 70 13 166

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 54 35 8 1 2 0 0 89 3 148
2017 Non-supervisor 39 38 10 8 4 0 0 78 13 282
2014 Supervisor 47 39 5 7 2 0 0 86 8 144
2014 Non-supervisor 39 36 11 10 4 0 0 75 14 280
2011 Supervisor 42 49 5 3 1 0 0 91 4 146
2011 Non-supervisor 37 35 13 8 6 0 0 73 14 274
2008 Supervisor 45 40 8 5 2 0 0 84 7 96
2008 Non-supervisor 33 43 10 8 7 0 0 76 14 166

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 54 37 4 3 2 0 0 91 5 147
2017 Non-supervisor 51 37 8 3 1 0 0 88 4 282
2014 Supervisor 48 41 7 3 1 0 0 89 3 143
2014 Non-supervisor 45 40 8 4 1 1 1 87 5 281

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 36 40 12 7 5 0 0 76 12 147
2017 Non-supervisor 48 31 10 7 2 1 1 80 10 282
2014 Supervisor 29 44 11 11 3 1 1 75 14 144
2014 Non-supervisor 37 36 14 5 4 2 3 76 9 280
2011 Supervisor 34 42 13 7 3 0 1 76 10 145
2011 Non-supervisor 40 40 11 6 2 0 1 80 8 274

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 44 28 6 4 6 0 12 81 11 148
2017 Non-supervisor 47 21 10 5 2 2 12 80 8 281
2014 Supervisor 36 28 8 9 2 1 15 77 14 144
2014 Non-supervisor 43 26 10 6 3 2 10 78 10 281
2011 Supervisor 39 20 7 10 6 0 19 72 19 145
2011 Non-supervisor 51 26 5 8 3 0 7 82 12 275
2008 Supervisor 48 20 3 5 6 0 18 82 14 96
2008 Non-supervisor 55 30 5 6 2 1 1 87 9 166

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 44 7 3 3 0 0 87 6 148
2017 Non-supervisor 35 42 13 6 4 0 0 76 10 281
2014 Supervisor 31 49 10 6 4 0 0 80 10 143
2014 Non-supervisor 30 43 12 11 4 0 0 73 15 281
2011 Supervisor 34 43 12 8 3 0 0 77 11 145
2011 Non-supervisor 30 39 16 8 7 0 0 69 15 273
2008 Supervisor 41 40 10 6 3 0 0 80 9 96
2008 Non-supervisor 25 47 12 12 5 0 0 72 16 165

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 27 42 14 12 5 0 0 69 17 148
2017 Non-supervisor 36 36 14 9 5 1 0 72 14 282
2014 Supervisor 23 38 18 12 8 1 0 62 20 144
2014 Non-supervisor 30 36 16 12 6 0 0 66 18 281
2011 Supervisor 22 43 15 12 8 0 0 66 19 145
2011 Non-supervisor 29 42 8 14 5 0 0 72 20 275

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 25 42 16 11 6 0 0 67 17 147
2017 Non-supervisor 33 40 12 10 4 0 0 73 14 281

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 48 39 7 5 0 0 0 87 5 148
2017 Non-supervisor 46 38 9 4 3 0 0 84 7 282
2014 Supervisor 47 39 9 2 2 1 0 88 4 144
2014 Non-supervisor 43 40 10 4 2 0 0 84 6 281
2011 Supervisor 49 40 7 3 1 1 0 89 4 146
2011 Non-supervisor 41 41 9 4 4 1 0 82 8 276
2008 Supervisor 55 32 6 4 2 0 0 88 6 96
2008 Non-supervisor 44 34 12 5 5 0 0 78 10 165

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 39 39 11 7 3 0 0 78 10 148
2017 Non-supervisor 37 34 15 9 5 0 0 71 14 282

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 63 32 5 1 0 0 0 95 1 147
2017 Non-supervisor 51 35 12 1 1 0 0 86 2 282
2014 Supervisor 63 28 5 2 2 0 0 91 4 143
2014 Non-supervisor 61 28 6 3 1 0 0 90 4 281
2011 Supervisor 59 33 7 1 0 0 0 92 1 146
2011 Non-supervisor 50 35 9 4 1 0 0 86 5 274

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 42 43 8 5 2 0 0 85 7 147
2017 Non-supervisor 33 39 15 6 6 0 1 73 12 282
2014 Supervisor 36 41 9 10 4 0 0 77 14 144
2014 Non-supervisor 23 44 16 10 6 1 0 68 16 281
2011 Supervisor 37 43 8 8 4 0 0 80 12 145
2011 Non-supervisor 29 42 13 9 7 0 1 71 15 273

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 42 40 11 5 2 0 0 81 8 146
2017 Non-supervisor 41 33 10 9 6 0 1 75 15 281
2014 Supervisor 38 38 12 6 6 0 0 76 12 144
2014 Non-supervisor 31 38 13 12 5 0 1 70 17 281

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 32 43 16 7 2 0 0 75 9 147
2017 Non-supervisor 42 35 15 4 3 0 0 78 7 282
2014 Supervisor 29 41 13 10 6 0 0 70 17 144
2014 Non-supervisor 31 45 14 6 4 1 0 77 10 281
2011 Supervisor 36 42 14 4 3 0 0 79 8 146
2011 Non-supervisor 38 38 14 7 1 1 0 77 9 276

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 49 39 6 2 4 0 0 88 6 147
2017 Non-supervisor 42 38 13 4 4 0 0 80 8 282
2014 Supervisor 36 43 12 6 3 0 0 79 9 144
2014 Non-supervisor 38 40 13 5 3 0 0 79 8 281
2011 Supervisor 41 37 12 7 2 0 0 79 9 145
2011 Non-supervisor 39 42 8 7 4 0 0 82 10 275
2008 Supervisor 40 47 8 2 3 0 0 86 5 96
2008 Non-supervisor 27 54 10 4 6 0 0 81 10 166

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 30 35 17 12 5 0 1 65 18 148
2017 Non-supervisor 53 35 9 2 0 0 0 89 2 282
2014 Supervisor 18 35 25 13 7 1 0 54 21 144
2014 Non-supervisor 49 37 10 3 1 0 0 86 3 281
2011 Supervisor 19 38 26 12 5 0 0 57 17 145
2011 Non-supervisor 55 32 9 2 1 0 0 87 3 274
2008 Supervisor 20 40 20 16 5 0 0 59 21 96
2008 Non-supervisor 36 42 14 6 2 0 1 78 8 166

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 7 28 44 17 4 0 0 21 35 148
2017 Non-supervisor 4 19 40 17 12 0 7 32 25 281
2014 Supervisor 15 31 37 12 4 1 1 16 47 144
2014 Non-supervisor 6 24 39 19 9 1 2 28 32 280
2011 Supervisor 16 23 39 16 4 1 1 20 40 146
2011 Non-supervisor 8 21 41 17 8 0 4 27 30 275
2008 Supervisor 11 41 31 11 4 0 1 16 53 96
2008 Non-supervisor 14 25 34 14 8 1 3 24 41 166

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 9 20 34 27 8 1 2 35 30 146
2017 Non-supervisor 7 15 26 24 17 4 7 46 24 281
2014 Supervisor 12 30 28 20 4 3 2 25 45 144
2014 Non-supervisor 7 19 29 22 15 4 4 40 28 278
2011 Supervisor 8 19 34 26 10 2 2 37 28 146
2011 Non-supervisor 9 16 28 26 14 2 6 42 27 274
2008 Supervisor 12 28 31 20 8 0 1 29 40 95
2008 Non-supervisor 16 23 25 21 11 2 2 34 41 166

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 10 25 40 18 6 1 0 25 35 148
2017 Non-supervisor 7 15 38 19 14 1 6 35 24 281
2014 Supervisor 17 24 36 13 8 3 1 21 42 144
2014 Non-supervisor 10 24 29 20 11 2 4 32 37 280
2011 Supervisor 12 20 34 21 10 2 2 31 33 146
2011 Non-supervisor 11 21 28 22 9 3 6 34 35 274
2008 Supervisor 8 30 31 22 7 0 1 29 39 96
2008 Non-supervisor 15 25 31 13 10 2 4 24 43 166

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 5 18 45 26 5 0 1 31 23 147
2017 Non-supervisor 4 13 22 33 23 2 5 59 17 278
2014 Supervisor 10 26 36 21 6 1 0 27 36 144
2014 Non-supervisor 2 14 32 31 16 2 2 50 17 279
2011 Supervisor 5 21 38 28 6 1 1 35 27 146
2011 Non-supervisor 1 11 29 36 16 0 5 56 13 274
2008 Supervisor 5 23 48 18 4 1 1 22 29 96
2008 Non-supervisor 10 12 31 34 8 1 3 44 23 166

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 25 38 17 4 0 1 22 40 148
2017 Non-supervisor 4 13 25 25 22 2 9 52 19 280
2014 Supervisor 20 37 27 9 2 1 4 11 60 144
2014 Non-supervisor 8 17 30 23 15 3 5 41 27 280
2011 Supervisor 14 32 32 16 4 1 1 20 48 146
2011 Non-supervisor 7 14 30 25 17 1 6 45 23 274
2008 Supervisor 11 25 34 23 4 0 2 28 37 96
2008 Non-supervisor 10 14 34 24 12 2 5 38 25 164

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 17 29 23 23 4 1 3 28 48 148
2017 Non-supervisor 11 20 22 19 15 6 6 40 35 281
2014 Supervisor 14 23 27 24 9 3 1 34 38 144
2014 Non-supervisor 7 17 26 26 14 7 4 45 26 280
2011 Supervisor 2 13 34 32 14 1 5 48 16 146
2011 Non-supervisor 8 14 24 25 16 4 8 47 26 272
2008 Supervisor 14 34 20 20 8 1 3 29 50 96
2008 Non-supervisor 11 29 25 14 11 4 6 28 44 166

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 7 24 44 19 4 1 1 23 32 148
2017 Non-supervisor 5 18 34 21 13 4 5 37 26 281
2014 Supervisor 15 23 40 11 9 1 1 21 39 144
2014 Non-supervisor 11 18 30 19 14 4 4 36 31 279
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 65 17 7 8 3 0 0 82 11 148
2017 Non-supervisor 62 23 7 5 2 0 1 86 7 281
2014 Supervisor 59 19 7 12 2 1 0 79 14 144
2014 Non-supervisor 63 24 4 5 2 0 2 89 7 281
2011 Supervisor 59 28 4 6 3 0 0 87 9 145
2011 Non-supervisor 61 23 4 9 3 0 0 84 12 275
2008 Supervisor 60 19 5 10 3 0 2 81 14 96
2008 Non-supervisor 48 29 6 11 5 0 2 78 16 166

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 39 12 10 6 3 3 70 17 148
2017 Non-supervisor 34 27 13 6 5 7 8 71 13 282
2014 Supervisor 36 35 14 8 6 1 1 71 14 144
2014 Non-supervisor 28 29 10 13 7 6 7 65 24 280

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 50 33 6 8 3 0 0 83 11 147
2017 Non-supervisor 53 29 8 6 4 0 0 83 10 282
2014 Supervisor 47 37 6 5 4 0 1 85 9 144
2014 Non-supervisor 42 29 10 11 8 1 0 72 18 280

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 30 44 13 8 5 0 0 74 13 148
2017 Non-supervisor 41 34 11 7 5 1 1 77 12 279
2014 Supervisor 26 48 15 8 4 0 0 74 12 144
2014 Non-supervisor 31 39 10 13 5 1 1 71 18 281
2011 Supervisor 34 47 7 9 3 1 0 81 12 146
2011 Non-supervisor 32 33 11 13 8 1 2 67 22 276
2008 Supervisor 35 44 11 6 3 0 0 79 9 96
2008 Non-supervisor 28 34 10 17 10 1 0 62 28 166

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 40 35 10 11 4 1 0 75 15 148
2017 Non-supervisor 31 34 11 8 7 8 1 72 16 282
2014 Supervisor 35 29 15 11 8 1 1 65 19 144
2014 Non-supervisor 28 32 14 10 8 7 1 65 20 281
2011 Supervisor 50 32 5 8 4 1 0 83 12 146
2011 Non-supervisor 31 21 14 11 12 9 2 58 25 276
2008 Supervisor 44 29 15 9 3 0 0 73 13 96
2008 Non-supervisor 25 33 13 7 18 4 1 60 26 166

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 16 30 16 22 9 6 2 50 33 148
2017 Non-supervisor 17 20 15 9 9 24 5 53 25 281
2014 Supervisor 13 32 24 13 12 4 1 48 26 144
2014 Non-supervisor 14 18 15 19 12 19 3 41 39 281

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 47 40 7 6 1 0 0 86 7 147
2017 Non-supervisor 55 33 5 4 2 0 0 89 6 282
2014 Supervisor 41 47 8 2 2 0 0 88 4 144
2014 Non-supervisor 45 33 12 7 3 0 0 78 10 280
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 34 44 9 8 4 0 0 78 12 148
2017 Non-supervisor 40 39 7 9 5 0 0 79 14 282
2014 Supervisor 32 44 10 7 6 0 1 77 12 144
2014 Non-supervisor 39 31 12 11 5 1 1 72 16 281
2011 Supervisor 35 46 6 8 5 0 1 81 13 145
2011 Non-supervisor 42 32 8 9 8 0 1 75 18 276
2008 Supervisor 25 40 14 11 9 0 1 65 21 96
2008 Non-supervisor 20 40 13 14 13 0 0 60 27 166

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 38 42 11 8 1 1 0 80 8 148
2017 Non-supervisor 49 34 9 4 2 0 1 84 6 282
2014 Supervisor 38 38 8 8 5 2 1 78 14 144
2014 Non-supervisor 44 34 10 4 4 3 1 81 8 281
2011 Supervisor 43 31 14 5 5 1 1 75 10 146
2011 Non-supervisor 43 29 11 6 8 2 1 74 15 276
2008 Supervisor 33 31 16 10 7 1 1 66 18 96
2008 Non-supervisor 33 31 15 9 9 2 1 66 19 166

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 38 45 7 7 4 0 0 83 10 147
2017 Non-supervisor 46 34 8 9 3 0 0 81 12 282
2014 Supervisor 42 36 10 8 4 1 0 78 12 144
2014 Non-supervisor 41 33 12 7 6 1 0 75 13 281
2011 Supervisor 38 38 8 10 5 0 1 77 16 146
2011 Non-supervisor 39 33 8 9 9 1 0 73 19 276
2008 Supervisor 32 33 7 19 7 0 1 66 26 96
2008 Non-supervisor 27 31 17 13 11 1 0 58 24 166

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 88 9 2 0 1 0 0 97 1 148
2017 Non-supervisor 79 17 2 2 0 0 0 95 2 281
2014 Supervisor 72 15 3 8 1 1 1 88 9 144
2014 Non-supervisor 76 18 1 2 1 0 1 95 4 278
2011 Supervisor 83 11 1 3 1 0 1 94 4 146
2011 Non-supervisor 79 13 2 4 1 0 0 93 5 275
2008 Supervisor 85 7 3 2 1 0 1 94 3 96
2008 Non-supervisor 75 13 5 4 2 0 0 89 6 166

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 41 28 11 5 3 1 9 78 10 147
2017 Non-supervisor 52 22 7 5 4 4 6 83 10 281
2014 Supervisor 41 34 7 4 5 4 6 83 10 144
2014 Non-supervisor 46 21 11 5 3 4 9 78 9 281
2011 Supervisor 34 31 10 6 10 2 6 71 18 145
2011 Non-supervisor 43 26 12 6 8 2 3 73 15 274

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 51 30 9 7 3 0 0 81 10 148
2017 Non-supervisor 58 27 8 3 4 0 0 85 8 280

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 52 34 9 4 2 0 0 86 6 148
2017 Non-supervisor 58 26 8 3 4 1 0 84 7 282

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 45 32 10 10 4 0 0 77 14 147
2017 Non-supervisor 55 27 11 3 5 0 0 82 7 279
2014 Supervisor 40 36 11 7 6 0 0 76 14 143
2014 Non-supervisor 46 31 10 5 6 1 0 78 11 281
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 36 16 10 4 4 10 66 15 148
2014 Supervisor 25 34 17 8 5 5 8 67 15 144

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 26 40 15 11 7 1 0 66 19 148
2017 Non-supervisor 37 32 13 8 3 6 0 74 12 282
2014 Supervisor 21 39 13 16 8 2 0 62 25 143
2014 Non-supervisor 28 37 16 9 5 5 0 68 14 280
2011 Supervisor 27 38 14 12 6 4 0 67 19 146
2011 Non-supervisor 26 33 17 11 7 5 1 63 19 275

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 21 44 17 11 6 1 0 65 18 148
2017 Non-supervisor 32 39 16 8 4 2 0 72 12 282
2014 Supervisor 21 39 15 16 8 1 0 61 24 144
2014 Non-supervisor 24 44 18 6 6 2 0 70 12 280
2011 Supervisor 27 38 14 13 6 0 1 66 19 146
2011 Non-supervisor 29 33 18 10 8 2 0 63 18 274
2008 Supervisor 35 31 13 14 5 1 1 68 19 96
2008 Non-supervisor 28 31 15 10 12 4 0 62 23 166

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 9 42 23 13 12 1 1 52 25 148
2017 Non-supervisor 21 38 16 12 5 7 0 63 19 281
2014 Supervisor 14 38 17 21 9 1 0 53 30 144
2014 Non-supervisor 17 36 23 12 7 6 0 55 20 280
2011 Supervisor 14 42 17 18 7 2 0 57 25 146
2011 Non-supervisor 16 37 21 13 7 5 0 57 20 275
2008 Supervisor 20 41 17 16 4 2 1 62 20 96
2008 Non-supervisor 15 34 16 21 10 5 0 51 32 165

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 19 36 18 11 13 3 1 57 24 148
2017 Non-supervisor 28 27 19 9 6 10 1 63 17 282
2014 Supervisor 16 28 16 22 13 5 0 47 37 144
2014 Non-supervisor 20 32 22 11 9 6 1 56 21 280
2011 Supervisor 25 38 18 12 5 1 0 65 17 146
2011 Non-supervisor 24 38 17 8 9 4 0 64 18 275
2008 Supervisor 32 28 21 9 4 5 0 64 14 96
2008 Non-supervisor 16 30 20 13 13 8 0 50 28 166

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 39 20 17 7 1 1 54 25 147
2017 Non-supervisor 23 38 14 15 6 4 0 63 22 281
2014 Supervisor 18 32 20 20 10 1 0 51 30 144
2014 Non-supervisor 16 35 17 19 9 4 0 53 29 279
2011 Supervisor 14 38 22 18 8 1 0 52 26 146
2011 Non-supervisor 15 34 18 19 11 2 0 51 31 275
2008 Supervisor 19 25 22 24 9 0 0 44 34 95
2008 Non-supervisor 10 32 15 25 15 2 0 43 42 165
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 24 48 13 11 3 0 0 72 15 147
2017 Non-supervisor 37 46 9 5 2 1 0 83 7 281
2014 Supervisor 32 44 9 11 3 1 0 77 15 144
2014 Non-supervisor 28 52 12 6 1 2 0 81 8 281
2011 Supervisor 27 49 12 8 3 1 0 76 12 146
2011 Non-supervisor 29 48 10 9 3 1 0 78 12 276

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 47 7 1 2 0 0 90 3 147
2017 Non-supervisor 47 41 7 3 0 2 0 90 3 280
2014 Supervisor 46 35 10 3 4 2 0 83 7 144
2014 Non-supervisor 37 43 11 4 1 4 0 83 5 281
2011 Supervisor 47 42 8 0 2 1 0 90 2 146
2011 Non-supervisor 40 38 13 5 1 3 1 80 6 276

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 29 40 12 11 6 1 2 71 17 148
2017 Non-supervisor 31 31 17 9 4 5 2 67 15 279
2014 Supervisor 29 33 16 12 8 2 0 63 21 144
2014 Non-supervisor 26 36 15 11 7 3 2 66 19 281
2011 Supervisor 40 35 11 7 3 2 1 78 11 146
2011 Non-supervisor 29 35 14 9 7 3 3 68 17 276
2008 Supervisor 38 27 15 13 6 1 1 66 19 96
2008 Non-supervisor 25 30 20 12 9 4 1 57 22 166

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 20 33 21 15 6 4 1 56 22 148
2017 Non-supervisor 21 28 18 15 5 10 3 57 22 280
2014 Supervisor 15 36 16 19 8 5 0 54 29 144
2014 Non-supervisor 14 30 22 15 7 12 0 50 25 279
2011 Supervisor 20 35 26 10 4 3 2 58 15 146
2011 Non-supervisor 16 31 21 15 8 8 1 51 25 276

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 16 22 19 15 13 11 4 44 34 148
2017 Non-supervisor 17 26 16 10 10 15 7 54 25 281
2014 Supervisor 11 21 14 20 18 12 4 38 45 144
2014 Non-supervisor 14 18 22 16 14 13 3 38 36 279
2011 Supervisor 15 21 19 19 10 10 7 43 34 146
2011 Non-supervisor 16 20 18 13 15 14 3 43 35 274

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 57 27 7 7 1 0 2 85 8 148
2017 Non-supervisor 54 29 6 6 2 1 1 86 8 279
2014 Supervisor 53 30 8 9 0 1 0 83 9 144
2014 Non-supervisor 53 31 7 4 1 2 1 87 6 281

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 82 14 1 1 0 1 1 98 1 148
2017 Non-supervisor 74 22 1 0 0 1 1 98 0 282
2014 Supervisor 79 16 2 1 0 2 0 97 1 144
2014 Non-supervisor 72 22 2 1 0 1 1 96 1 281
2011 Supervisor 80 15 4 0 0 0 1 96 0 146
2011 Non-supervisor 73 19 4 0 1 0 3 95 1 274
2008 Supervisor 57 21 8 4 3 1 5 83 8 96
2008 Non-supervisor 44 24 14 3 4 5 6 76 8 166

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 39 39 9 9 4 1 0 79 12 147
2017 Non-supervisor 44 33 10 5 3 6 0 82 8 281
2014 Supervisor 40 33 9 9 8 1 0 74 17 144
2014 Non-supervisor 41 32 9 6 6 4 2 77 13 281
2011 Supervisor 37 38 13 6 6 0 0 75 12 145
2011 Non-supervisor 33 36 13 10 5 1 2 71 15 275
2008 Supervisor 13 36 19 18 15 0 0 49 32 96
2008 Non-supervisor 11 31 21 20 14 2 1 43 35 166

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 30 20 12 9 0 1 58 21 148
2017 Non-supervisor 20 27 8 17 17 5 6 52 38 282
2014 Supervisor 14 21 20 17 22 3 2 37 42 144
2014 Non-supervisor 16 25 12 16 24 4 3 45 43 281
2011 Supervisor 18 19 18 14 26 1 3 39 42 146
2011 Non-supervisor 8 19 16 23 27 2 4 29 54 274
2008 Supervisor 13 23 21 16 21 2 5 38 39 96
2008 Non-supervisor 10 29 10 19 31 1 1 39 51 166

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 23 52 16 8 2 1 0 75 9 147
2017 Non-supervisor 27 38 21 4 5 3 1 68 10 282

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 40 38 12 5 3 1 1 80 8 148
2017 Non-supervisor 42 33 14 4 2 3 1 79 6 281
2014 Supervisor 42 35 9 6 4 3 0 80 10 144
2014 Non-supervisor 40 34 13 5 2 6 0 79 7 281

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 35 49 11 3 1 1 0 85 4 147
2017 Non-supervisor 45 38 12 2 1 2 1 85 3 281
2014 Supervisor 38 40 13 6 4 0 1 78 10 144
2014 Non-supervisor 35 40 13 5 2 5 0 78 8 281
2011 Supervisor 43 38 13 3 3 0 0 81 6 145
2011 Non-supervisor 34 40 15 5 3 3 1 77 8 275

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 46 44 7 1 2 0 0 90 3 147
2017 Non-supervisor 54 33 7 3 2 0 0 87 5 282
2014 Supervisor 45 34 9 6 4 0 1 80 11 144
2014 Non-supervisor 42 45 7 2 3 0 0 87 5 281
2011 Supervisor 45 37 12 3 2 0 0 82 5 146
2011 Non-supervisor 42 37 10 6 3 1 0 80 9 273
2008 Supervisor 43 40 9 6 1 0 0 83 7 95
2008 Non-supervisor 30 39 16 7 7 0 1 70 13 165

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 36 43 15 5 2 0 0 79 6 147
2017 Non-supervisor 42 36 13 5 3 0 0 79 9 281
2014 Supervisor 27 40 15 12 6 1 0 67 18 144
2014 Non-supervisor 29 42 16 8 4 1 0 71 12 279
2011 Supervisor 27 36 15 14 6 1 0 64 20 142
2011 Non-supervisor 27 39 19 8 6 1 0 67 15 275

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 38 45 8 6 3 0 0 83 9 146
2017 Non-supervisor 41 39 10 5 4 0 0 81 9 282
2014 Supervisor 27 42 10 14 5 1 0 70 20 144
2014 Non-supervisor 30 43 13 10 3 1 0 74 13 278
2011 Supervisor 29 40 16 12 3 0 0 69 15 146
2011 Non-supervisor 30 40 15 10 5 0 0 70 15 274
2008 Supervisor 32 33 21 10 3 0 0 66 14 96
2008 Non-supervisor 22 43 15 12 8 0 0 64 20 166

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 40 24 18 9 5 3 1 67 14 147
2017 Non-supervisor 34 23 21 12 6 5 1 60 18 282
2014 Supervisor 27 25 16 13 15 3 1 54 29 144
2014 Non-supervisor 27 25 17 12 10 7 1 57 24 279
2011 Supervisor 31 25 17 14 10 3 0 57 26 145
2011 Non-supervisor 26 23 19 14 13 3 1 52 28 276
2008 Supervisor 26 27 18 17 10 2 0 54 28 96
2008 Non-supervisor 20 28 17 19 12 4 0 49 33 166
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Supervisor 24 43 33 148
2017 Non-supervisor 31 33 37 282
2014 Supervisor 43 29 28 144
2014 Non-supervisor 35 30 36 280
2011 Supervisor 38 29 33 146
2011 Non-supervisor 38 25 37 273

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Supervisor 14 18 62 3 0 3 35
2017 Non-supervisor 10 18 38 2 21 11 87
2014 Supervisor 8 26 55 3 9999 8 62
2014 Non-supervisor 11 17 52 4 9999 17 96
2011 Supervisor 15 9 71 5 9999 0 55
2011 Non-supervisor 6 14 58 7 9999 15 105
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 13 87 148
2017 Non-supervisor 15 85 281
2014 Supervisor 18 82 144
2014 Non-supervisor 15 85 278

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Supervisor 37 19
2017 Non-supervisor 46 42
2014 Supervisor 54 27
2014 Non-supervisor 60 40

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Supervisor 58 19
2017 Non-supervisor 77 42
2014 Supervisor 61 27
2014 Non-supervisor 67 40

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 19
2017 Non-supervisor 0 42
2014 Supervisor 0 27
2014 Non-supervisor 0 40

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Supervisor 37 19
2017 Non-supervisor 38 42
2014 Supervisor 44 27
2014 Non-supervisor 33 40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Supervisor 38 19
2017 Non-supervisor 53 42
2014 Supervisor 57 27
2014 Non-supervisor 27 40

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Supervisor 52 19
2017 Non-supervisor 28 42
2014 Supervisor 52 27
2014 Non-supervisor 33 40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Supervisor 47 19
2017 Non-supervisor 43 42
2014 Supervisor 51 27
2014 Non-supervisor 29 40

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Supervisor 48 19
2017 Non-supervisor 31 42
2014 Supervisor 41 27
2014 Non-supervisor 23 40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Supervisor 60 19
2017 Non-supervisor 62 42
2014 Supervisor 71 27
2014 Non-supervisor 52 40

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Supervisor 46 19
2017 Non-supervisor 28 42
2014 Supervisor 39 27
2014 Non-supervisor 28 40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 19
2017 Non-supervisor 0 42

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 21 42
2014 Non-supervisor 12 40

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 19
2017 Non-supervisor 14 42
2014 Supervisor 23 27
2014 Non-supervisor 17 40

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Supervisor 29 19
2017 Non-supervisor 39 42
2014 Supervisor 43 27
2014 Non-supervisor 44 40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 28 42
2014 Supervisor 30 27
2014 Non-supervisor 22 40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 21 42
2014 Supervisor 25 27
2014 Non-supervisor 18 40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Supervisor 79 19
2017 Non-supervisor 64 42
2014 Supervisor 55 27
2014 Non-supervisor 55 40

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 38 42
2014 Supervisor 39 27
2014 Non-supervisor 16 40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 14 42
2014 Supervisor 30 27

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 21 42
2014 Supervisor 20 27
2014 Non-supervisor 23 40

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 19
2014 Non-supervisor 15 40

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 20 42
2014 Supervisor 28 27
2014 Non-supervisor 31 40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2017 Non-supervisor 15 40

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Supervisor 29 18
2017 Non-supervisor 17 40
2014 Supervisor 21 23
2014 Non-supervisor 22 37

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 27 40

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 12 40

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 25 40
2014 Supervisor 0 23
2014 Non-supervisor 15 37

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 15 40
2014 Supervisor 21 23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 27 40
2014 Supervisor 26 23
2014 Non-supervisor 19 37

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 18 40
2014 Supervisor 28 23

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Supervisor 51 18
2017 Non-supervisor 55 40
2014 Supervisor 57 23
2014 Non-supervisor 35 37

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2014 Supervisor 0 23
2014 Non-supervisor 0 37

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Supervisor 59 18
2017 Non-supervisor 37 40
2014 Supervisor 66 23
2014 Non-supervisor 47 37

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2017 Non-supervisor 0 40

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2017 Non-supervisor 13 40

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 100 0 19
2017 Non-supervisor 82 18 43

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 18 18 10 3 30 8 50 21 148
2017 Non-supervisor 17 13 17 5 2 34 12 57 13 281
2014 Supervisor 12 19 18 7 7 27 10 49 22 144
2014 Non-supervisor 12 18 21 5 5 31 8 49 17 279

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 34 18 10 4 9 3 64 16 148
2017 Non-supervisor 25 30 17 5 3 17 3 68 10 281
2014 Supervisor 24 32 18 5 10 9 2 63 17 144
2014 Non-supervisor 21 32 21 3 4 18 1 65 9 279
2011 Supervisor 43 32 17 2 3 3 0 77 5 145
2011 Non-supervisor 38 34 13 7 3 5 0 76 10 272
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 46 7 6 1 1 10 84 8 148
2017 Non-supervisor 20 43 15 10 4 2 6 69 15 281
2014 Supervisor 22 49 8 2 1 1 16 86 4 144
2014 Non-supervisor 16 48 11 10 5 3 7 72 16 279
2011 Supervisor 39 38 7 3 0 0 14 89 3 145
2011 Non-supervisor 18 51 14 9 3 1 5 73 13 274
2008 Supervisor 26 46 7 1 0 2 18 90 1 96
2008 Non-supervisor 22 46 14 11 3 2 2 71 14 166

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 8 20 28 4 2 30 8 45 10 148
2017 Non-supervisor 10 18 21 4 4 28 14 49 13 280
2014 Supervisor 4 20 21 6 4 29 17 44 18 144
2014 Non-supervisor 7 21 22 8 3 29 11 46 17 278
2011 Supervisor 10 22 19 8 1 30 10 53 15 145
2011 Non-supervisor 6 17 22 8 3 36 10 42 19 272

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 35 33 11 1 1 8 11 84 3 148
2017 Non-supervisor 40 27 11 2 2 11 7 83 4 282
2014 Supervisor 29 36 6 5 2 6 16 83 9 144
2014 Non-supervisor 29 28 14 4 0 17 7 76 6 279
2011 Supervisor 41 30 8 3 1 2 14 85 5 146
2011 Non-supervisor 39 31 11 4 3 9 4 79 8 274
2008 Supervisor 33 34 7 3 0 4 18 87 4 96
2008 Non-supervisor 30 33 21 4 1 10 2 71 5 166

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 30 38 8 3 1 11 9 85 5 147
2017 Non-supervisor 36 26 15 1 1 13 7 78 3 281
2014 Supervisor 23 41 9 4 1 10 13 83 6 144
2014 Non-supervisor 25 28 17 3 1 19 7 71 6 276
2011 Supervisor 37 32 12 3 2 2 12 79 6 145
2011 Non-supervisor 32 31 14 5 1 13 4 76 7 271
2008 Supervisor 31 34 8 7 0 2 17 81 9 96
2008 Non-supervisor 31 31 16 6 5 10 1 70 13 166
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 8 92 148
2017 Non-supervisor 9 91 280
2014 Supervisor 7 93 143
2014 Non-supervisor 10 90 279

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 29 26
2014 Non-supervisor 38 26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Supervisor 62 11
2017 Non-supervisor 77 26
2014 Supervisor 80 10
2014 Non-supervisor 85 26

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 26
2014 Non-supervisor 0 26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 26
2014 Supervisor 0 10
2014 Non-supervisor 0 26

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 26

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2014 Supervisor 0 10
2014 Non-supervisor 0 26

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 20 26

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2014 Supervisor 0 11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 30 26

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 26
2014 Supervisor 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 26

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 26
2014 Supervisor 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 26
2014 Supervisor 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 35 26
2014 Non-supervisor 40 26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 20 25
2014 Supervisor 56 11
2014 Non-supervisor 24 27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 25

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2014 Non-supervisor 24 27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 25

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 25

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2014 Supervisor 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2014 Non-supervisor 0 27

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Supervisor 73 11
2017 Non-supervisor 62 25
2014 Supervisor 44 11
2014 Non-supervisor 62 27

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 19 25

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 25

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 25

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 25

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2014 Non-supervisor 0 25

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 25

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 26 25
2014 Non-supervisor 24 25

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Supervisor 54 11
2017 Non-supervisor 51 25
2014 Non-supervisor 49 25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 25

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Supervisor 44 11
2017 Non-supervisor 47 25
2014 Non-supervisor 60 25

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 91 9 11
2017 Non-supervisor 91 9 25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 12 17 16 4 2 40 8 56 12 148
2017 Non-supervisor 18 13 17 2 2 35 13 60 9 281
2014 Supervisor 15 11 20 3 2 38 10 50 11 144
2014 Non-supervisor 13 18 20 3 3 38 6 54 10 279

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 24 34 14 6 2 17 2 72 10 147
2017 Non-supervisor 29 28 14 3 3 19 4 74 8 281
2014 Supervisor 26 28 19 2 4 19 2 68 8 144
2014 Non-supervisor 22 31 18 4 3 20 2 69 8 278
2011 Supervisor 44 37 13 0 1 4 1 86 1 145
2011 Non-supervisor 39 34 11 5 1 8 0 80 7 271
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 28 21 16 6 0 1 57 22 148
2017 Non-supervisor 27 27 16 13 14 1 2 55 28 281

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 7 24 30 23 16 0 0 31 39 148
2017 Non-supervisor 32 29 23 8 6 0 2 62 14 281

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 13 29 35 13 11 0 0 42 23 148
2017 Non-supervisor 35 31 16 8 7 1 2 69 15 281

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 6 29 23 24 18 0 1 35 41 148
2017 Non-supervisor 33 27 20 10 7 1 2 63 17 280

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 31 36 18 8 5 0 2 69 13 147
2017 Non-supervisor 53 24 9 3 3 1 7 83 7 280

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 21 36 25 12 5 0 1 57 17 148
2017 Non-supervisor 42 28 16 9 4 0 1 71 14 282

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 18 35 27 12 7 0 1 54 19 148
2017 Non-supervisor 35 29 21 7 4 1 3 67 12 281

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 12 30 29 22 7 0 0 42 29 148
2017 Non-supervisor 32 27 27 8 4 0 2 60 13 281

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 19 35 21 17 8 0 0 54 25 146
2017 Non-supervisor 35 27 20 10 6 0 1 63 16 281

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 24 35 28 8 4 1 0 59 12 147
2017 Non-supervisor 45 27 16 7 3 1 2 74 10 281

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 63 22 8 3 2 0 2 87 5 148
2017 Non-supervisor 63 20 9 4 2 0 2 85 6 282

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 69 15 7 3 3 1 3 87 6 146
2017 Non-supervisor 73 11 4 4 3 1 3 88 8 280

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 37 43 13 3 4 0 1 80 8 147
2017 Non-supervisor 59 24 8 3 4 1 2 86 7 281

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 52 25 11 3 6 0 2 79 10 148
2017 Non-supervisor 63 18 9 3 4 0 3 83 8 281

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 31 16 4 5 0 1 75 9 148
2017 Non-supervisor 63 5 2 2 0 1 27 96 2 279

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 62 24 8 1 2 0 3 89 3 147
2017 Non-supervisor 75 9 6 0 1 1 8 93 1 279

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 65 17 5 5 3 1 4 86 9 148
2017 Non-supervisor 42 21 14 7 13 0 4 65 20 281

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 52 32 7 6 1 1 1 86 7 146
2017 Non-supervisor 56 24 11 3 2 1 4 83 5 281

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 7 25 47 14 7 0 0 32 21 148
2017 Non-supervisor 16 40 30 10 4 0 0 56 14 282

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 6 20 45 23 7 0 0 29 26 148
2017 Non-supervisor 4 16 32 29 19 0 1 48 20 278

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 37 23 14 6 6 1 54 21 148
2017 Non-supervisor 21 34 21 8 6 9 1 60 16 282

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 41 26 9 7 3 0 57 17 148
2017 Non-supervisor 20 44 16 11 6 3 0 66 17 279
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 14 86 148
2017 Non-supervisor 11 89 281
2014 Supervisor 14 86 143
2014 Non-supervisor 12 88 276

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 61 39 20
2017 Non-supervisor 87 13 30
2014 Supervisor 69 31 19
2014 Non-supervisor 82 18 34

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 76 24 0 0 0 0 0 100 0 12
2017 Non-supervisor 33 46 4 12 0 0 5 84 13 26
2014 Supervisor 51 35 14 0 0 0 0 86 0 13
2014 Non-supervisor 45 37 4 11 3 0 0 82 14 28
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 30 26 26 9 4 3 1 31 69 148
2017 Non-supervisor 36 22 21 8 7 5 2 39 61 282

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 18 96
2017 Non-supervisor 30 158

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 22 96
2017 Non-supervisor 31 158

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 14 96
2017 Non-supervisor 25 158

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 65 96
2017 Non-supervisor 37 158

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Supervisor 4 96
2017 Non-supervisor 2 158

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 37 96
2017 Non-supervisor 38 158

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Supervisor 4 57 19 13 4 3 95
2017 Non-supervisor 4 55 17 11 3 9 157

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 18 33 12 19 6 1 11 58 29 97
2017 Non-supervisor 19 38 11 10 10 2 9 65 23 160

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 5 9 14 12 18 4 36 25 51 97
2017 Non-supervisor 7 22 14 11 23 2 22 37 45 161
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