2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	40	6	4	0	90	4	66
2017	Non-visible minority	50	42	3	4	1	92	5	362
2014	Visible minority	45	32	5	15	3	77	18	60
2014	Non-visible minority	35	50	6	7	2	85	10	363
2011	Visible minority	46	48	4	2	0	95	2	56
2011	Non-visible minority	42	48	3	6	0	91	7	357
2008	Visible minority	58	32	6	3	0	90	3	31
2008	Non-visible minority	44	43	4	6	2	87	8	231

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	71	21	3	6	0	0	0	91	6	66
2017	Non-visible minority	69	24	3	3	1	0	0	93	3	362
2014	Visible minority	61	22	3	13	0	0	0	83	13	59
2014	Non-visible minority	61	28	4	5	1	1	1	90	6	363
2011	Visible minority	71	23	2	2	2	0	0	95	4	56
2011	Non-visible minority	70	21	5	2	1	1	0	92	3	355
2008	Visible minority	77	16	3	3	0	0	0	94	3	31
2008	Non-visible minority	62	27	3	4	3	0	0	90	7	231

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	19	6	5	6	0	84	10	66
2017	Non-visible minority	57	22	10	7	3	1	80	10	361
2014	Visible minority	53	32	3	11	0	0	86	11	60
2014	Non-visible minority	52	29	9	9	1	1	81	10	363
2011	Visible minority	67	16	7	9	0	0	84	9	55
2011	Non-visible minority	59	25	5	9	2	0	84	11	356
2008	Visible minority	61	29	3	6	0	0	90	6	31
2008	Non-visible minority	53	27	6	9	4	0	80	13	231

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	39	4	7	0	88	7	66
2017	Non-visible minority	53	33	4	7	3	86	10	362
2014	Visible minority	49	28	7	8	8	77	16	60
2014	Non-visible minority	42	32	6	11	8	75	19	363
2011	Visible minority	51	31	5	11	2	82	13	55
2011	Non-visible minority	46	32	8	10	4	79	14	356

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	49	11	4	0	0	0	85	4	66
2017	Non-visible minority	46	37	10	5	1	0	1	84	6	361
2014	Visible minority	33	44	8	5	10	0	0	77	15	60
2014	Non-visible minority	40	38	11	7	2	1	1	79	9	363
2011	Visible minority	36	45	9	9	2	0	0	80	11	56
2011	Non-visible minority	40	39	10	6	3	0	2	81	9	357
2008	Visible minority	23	29	26	16	6	0	0	52	23	31
2008	Non-visible minority	21	36	20	13	8	1	0	59	21	231

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	37	11	6	5	79	10	66
2017	Non-visible minority	40	40	11	6	3	80	9	362
2014	Visible minority	37	38	12	9	5	75	13	60
2014	Non-visible minority	33	46	10	8	3	79	11	362
2011	Visible minority	34	41	16	7	2	75	9	56
2011	Non-visible minority	37	41	11	7	4	78	11	356
2008	Visible minority	26	42	26	0	6	68	6	31
2008	Non-visible minority	32	43	13	8	4	75	12	231

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	48	6	7	3	83	11	66
2017	Non-visible minority	46	35	10	6	3	81	9	362
2014	Visible minority	45	30	13	8	3	75	12	60
2014	Non-visible minority	42	38	8	9	3	80	12	362
2011	Visible minority	39	36	18	5	2	75	7	56
2011	Non-visible minority	39	41	9	7	4	80	11	357
2008	Visible minority	42	32	19	3	3	74	6	31
2008	Non-visible minority	37	43	8	7	5	80	12	231

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	34	11	6	0	0	0	84	6	66
2017	Non-visible minority	53	37	6	2	1	0	0	90	4	361
2014	Visible minority	48	37	12	0	2	2	0	87	2	60
2014	Non-visible minority	46	41	7	4	1	0	1	88	5	362

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	29	17	7	4	0	0	72	12	66
2017	Non-visible minority	44	35	10	7	3	1	1	80	10	361
2014	Visible minority	47	32	13	5	1	2	0	80	6	60
2014	Non-visible minority	32	40	13	7	4	2	2	75	12	362
2011	Visible minority	32	43	20	2	4	0	0	75	5	56
2011	Non-visible minority	38	40	10	7	3	0	1	80	10	356

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	25	15	7	4	1	7	71	12	66
2017	Non-visible minority	47	23	8	4	4	1	13	82	9	361
2014	Visible minority	34	18	19	5	7	3	13	63	14	60
2014	Non-visible minority	41	28	8	7	2	2	12	80	11	363
2011	Visible minority	36	23	14	16	2	0	9	65	20	56
2011	Non-visible minority	48	23	5	8	4	0	11	81	14	358
2008	Visible minority	52	23	6	6	3	3	6	82	11	31
2008	Non-visible minority	53	27	3	6	4	0	7	86	11	231

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	39	11	6	6	77	12	66
2017	Non-visible minority	38	43	11	5	3	81	8	361
2014	Visible minority	42	25	20	12	2	67	13	60
2014	Non-visible minority	29	48	11	8	4	77	13	362
2011	Visible minority	36	39	18	5	2	75	7	56
2011	Non-visible minority	30	41	14	8	6	71	14	355
2008	Visible minority	39	48	3	3	6	87	10	31
2008	Non-visible minority	30	43	13	10	3	73	14	230

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	36	13	12	6	2	68	19	66
2017	Non-visible minority	33	38	14	10	5	0	72	14	362
2014	Visible minority	27	35	19	12	7	0	62	19	60
2014	Non-visible minority	27	37	16	12	7	0	65	19	363
2011	Visible minority	23	48	7	20	2	0	71	21	56
2011	Non-visible minority	27	42	11	12	7	0	70	19	357

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	42	9	17	3	0	0	71	20	66
2017	Non-visible minority	31	40	15	9	5	0	0	71	14	360

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	33	9	3	3	0	85	6	66
2017	Non-visible minority	46	39	8	5	2	0	85	7	362
2014	Visible minority	47	39	6	2	6	0	85	8	60
2014	Non-visible minority	44	40	10	3	1	1	85	5	363
2011	Visible minority	50	29	9	9	2	2	80	11	56
2011	Non-visible minority	43	42	8	3	3	1	85	6	359
2008	Visible minority	68	19	6	0	6	0	87	6	31
2008	Non-visible minority	45	35	11	5	3	0	80	9	230

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	39	12	11	6	0	0	72	17	66
2017	Non-visible minority	39	35	15	8	4	0	0	73	12	362

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	41	9	0	0	91	0	65
2017	Non-visible minority	56	33	9	1	1	89	2	362
2014	Visible minority	60	27	8	4	2	87	5	60
2014	Non-visible minority	62	28	6	3	1	90	4	362
2011	Visible minority	57	30	7	4	2	88	5	56
2011	Non-visible minority	52	35	9	3	1	88	3	357

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	42	12	9	3	0	76	12	65
2017	Non-visible minority	36	40	12	5	5	1	77	10	362
2014	Visible minority	25	46	15	8	5	0	72	13	60
2014	Non-visible minority	28	43	13	10	5	0	71	16	363
2011	Visible minority	39	38	7	16	0	0	77	16	56
2011	Non-visible minority	30	44	11	7	7	1	75	14	355

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	46	8	8	4	2	80	12	65
2017	Non-visible minority	43	33	11	8	4	1	77	12	360
2014	Visible minority	32	34	20	8	5	2	66	14	60
2014	Non-visible minority	34	38	12	10	6	0	73	16	363

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	38	19	6	1	0	74	7	65
2017	Non-visible minority	39	37	15	5	3	0	77	8	362
2014	Visible minority	32	38	15	5	8	2	71	14	60
2014	Non-visible minority	30	44	14	8	4	0	74	12	363
2011	Visible minority	38	36	18	5	2	2	75	7	56
2011	Non-visible minority	37	40	13	6	2	1	78	8	359

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	33	8	10	2	80	12	65
2017	Non-visible minority	44	39	11	2	4	83	6	362
2014	Visible minority	44	30	20	3	3	73	7	60
2014	Non-visible minority	37	43	11	6	3	80	9	363
2011	Visible minority	46	39	9	5	0	86	5	56
2011	Non-visible minority	39	41	9	7	3	80	10	357
2008	Visible minority	32	52	6	3	6	84	10	31
2008	Non-visible minority	31	52	10	3	4	83	7	231

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	33	12	3	4	0	0	81	7	66
2017	Non-visible minority	45	35	11	6	1	0	1	81	7	362
2014	Visible minority	50	33	12	3	2	2	0	84	4	60
2014	Non-visible minority	36	37	16	7	3	0	0	74	10	363
2011	Visible minority	54	36	11	0	0	0	0	89	0	56
2011	Non-visible minority	41	34	15	6	3	0	0	75	9	356
2008	Visible minority	26	61	6	6	0	0	0	87	6	31
2008	Non-visible minority	30	39	18	10	3	0	0	69	13	231

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	14	42	23	11	0	4	35	20	66
2017	Non-visible minority	5	23	42	16	9	0	4	27	30	361
2014	Visible minority	7	24	33	17	8	5	7	28	34	59
2014	Non-visible minority	10	28	39	16	6	1	1	23	38	363
2011	Visible minority	9	20	38	15	9	0	9	26	32	55
2011	Non-visible minority	11	22	41	17	6	0	3	24	34	359
2008	Visible minority	23	13	26	23	10	0	6	34	38	31
2008	Non-visible minority	12	33	34	12	6	1	2	19	46	231

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	7	23	33	14	3	8	52	22	65
2017	Non-visible minority	6	18	30	24	14	3	5	41	27	360
2014	Visible minority	7	19	21	21	15	5	12	44	31	58
2014	Non-visible minority	9	23	30	21	10	4	2	33	35	362
2011	Visible minority	2	16	25	31	11	4	11	49	21	55
2011	Non-visible minority	10	17	30	25	13	2	3	40	28	358
2008	Visible minority	16	13	26	26	13	0	6	41	31	31
2008	Non-visible minority	14	27	27	20	9	2	1	30	42	230

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	18	34	17	21	2	2	39	26	66
2017	Non-visible minority	8	18	40	19	10	1	4	30	28	361
2014	Visible minority	16	18	21	14	12	5	13	31	42	59
2014	Non-visible minority	12	25	33	18	9	2	1	28	38	363
2011	Visible minority	13	20	25	14	9	11	9	29	40	56
2011	Non-visible minority	11	21	31	23	10	1	4	34	33	357
2008	Visible minority	10	29	29	16	6	3	6	25	43	31
2008	Non-visible minority	13	27	32	16	9	1	2	26	41	231

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	18	22	28	25	2	2	55	22	66
2017	Non-visible minority	4	14	32	31	15	1	4	48	19	357
2014	Visible minority	5	16	29	17	22	5	7	44	24	59
2014	Non-visible minority	5	19	34	29	11	2	1	41	24	362
2011	Visible minority	2	11	35	29	15	2	7	48	14	55
2011	Non-visible minority	3	15	32	35	13	0	3	49	18	358
2008	Visible minority	6	16	32	35	0	0	10	39	25	31
2008	Non-visible minority	9	16	39	27	7	1	1	35	25	231

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	15	35	13	24	1	3	39	24	65
2017	Non-visible minority	8	17	29	24	14	1	7	42	27	361
2014	Visible minority	3	21	30	18	16	5	7	38	27	59
2014	Non-visible minority	13	25	29	18	10	2	4	29	40	363
2011	Visible minority	7	13	32	21	14	2	11	41	22	56
2011	Non-visible minority	10	22	30	22	12	1	3	36	33	357
2008	Visible minority	17	13	30	33	0	0	7	36	32	30
2008	Non-visible minority	10	19	35	22	10	1	3	33	30	230

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	11	22	19	15	10	8	41	31	66
2017	Non-visible minority	12	26	22	21	11	3	5	35	41	361
2014	Visible minority	8	13	18	25	13	12	10	49	27	59
2014	Non-visible minority	9	20	28	25	12	4	2	40	31	363
2011	Visible minority	0	11	39	19	19	4	9	43	13	54
2011	Non-visible minority	7	15	26	28	15	3	6	48	24	357
2008	Visible minority	6	23	29	19	10	3	10	33	33	31
2008	Non-visible minority	13	32	23	16	10	3	4	27	48	231

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	20	33	18	12	3	3	33	32	66
2017	Non-visible minority	5	20	39	21	9	2	4	32	27	361
2014	Visible minority	19	12	23	14	19	3	10	37	36	58
2014	Non-visible minority	11	21	35	16	12	3	2	29	34	363

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	22	6	3	3	2	87	6	66
2017	Non-visible minority	63	21	7	6	2	1	85	9	361
2014	Visible minority	64	28	0	8	0	0	92	8	60
2014	Non-visible minority	61	21	6	8	2	2	84	10	363
2011	Visible minority	63	29	0	7	2	0	91	9	56
2011	Non-visible minority	60	24	5	8	3	0	84	11	357
2008	Visible minority	68	23	3	6	0	0	90	6	31
2008	Non-visible minority	50	26	6	11	5	2	77	16	231

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	42	10	6	7	6	6	73	15	66
2017	Non-visible minority	34	28	13	8	5	6	6	71	15	362
2014	Visible minority	26	28	13	10	12	3	8	60	25	60
2014	Non-visible minority	31	31	11	12	6	5	4	68	19	362

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	33	9	6	4	0	0	81	10	66
2017	Non-visible minority	53	29	7	7	3	0	0	83	10	361
2014	Visible minority	42	26	8	10	14	0	0	68	24	60
2014	Non-visible minority	44	32	9	9	5	1	1	77	14	362

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	34	19	9	6	2	2	65	15	66
2017	Non-visible minority	39	38	10	7	5	0	1	78	12	359
2014	Visible minority	28	38	12	18	2	2	0	67	20	60
2014	Non-visible minority	29	43	12	10	5	1	0	73	15	363
2011	Visible minority	30	36	11	7	11	4	2	70	19	56
2011	Non-visible minority	33	37	10	13	5	1	1	72	18	359
2008	Visible minority	35	32	16	10	6	0	0	68	16	31
2008	Non-visible minority	30	38	10	14	7	0	0	68	21	231

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	33	13	6	7	11	0	70	15	66
2017	Non-visible minority	35	34	10	10	5	4	1	73	16	362
2014	Visible minority	29	32	14	10	10	3	2	64	22	60
2014	Non-visible minority	30	30	15	11	7	6	1	65	19	363
2011	Visible minority	34	27	14	9	9	5	2	65	19	56
2011	Non-visible minority	38	24	11	10	9	6	1	68	21	359
2008	Visible minority	35	32	10	10	13	0	0	68	23	31
2008	Non-visible minority	31	32	14	8	12	3	0	65	21	231

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	22	9	14	11	22	3	55	33	66
2017	Non-visible minority	17	24	17	13	8	16	5	51	28	361
2014	Visible minority	16	16	19	21	10	15	3	39	38	60
2014	Non-visible minority	13	24	18	17	12	14	2	44	34	363

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	35	8	7	1	0	83	9	65
2017	Non-visible minority	53	35	5	5	2	0	89	6	362
2014	Visible minority	39	36	10	10	3	2	76	14	60
2014	Non-visible minority	45	38	10	5	3	0	82	7	362

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	51	6	6	6	0	0	82	12	66
2017	Non-visible minority	40	38	8	9	5	0	0	78	14	362
2014	Visible minority	42	30	10	13	5	0	0	71	19	60
2014	Non-visible minority	36	37	12	9	5	1	1	74	14	363
2011	Visible minority	41	41	5	7	4	0	2	84	11	56
2011	Non-visible minority	39	36	8	9	8	0	1	76	16	358
2008	Visible minority	29	32	16	10	13	0	0	61	23	31
2008	Non-visible minority	21	41	13	13	11	0	0	62	24	231

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	41	8	6	1	1	2	84	8	66
2017	Non-visible minority	47	35	10	5	2	0	1	83	7	362
2014	Visible minority	42	28	15	2	9	3	2	73	11	60
2014	Non-visible minority	42	37	8	6	4	3	1	81	10	363
2011	Visible minority	38	41	11	2	5	2	2	81	7	56
2011	Non-visible minority	44	27	13	6	8	1	1	73	14	359
2008	Visible minority	39	16	29	3	10	3	0	57	13	31
2008	Non-visible minority	32	33	14	10	8	2	1	67	19	231

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	37	4	9	3	2	0	83	12	65
2017	Non-visible minority	43	38	8	8	3	0	0	81	11	362
2014	Visible minority	41	29	15	6	9	0	0	70	15	60
2014	Non-visible minority	41	35	10	8	4	1	0	77	13	363
2011	Visible minority	48	32	4	9	7	0	0	80	16	56
2011	Non-visible minority	38	35	9	9	8	1	1	74	18	359
2008	Visible minority	29	39	16	6	10	0	0	68	16	31
2008	Non-visible minority	29	31	14	16	9	1	0	60	26	231

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	81	15	3	2	0	0	96	2	66
2017	Non-visible minority	82	14	2	1	1	0	96	2	361
2014	Visible minority	70	25	3	0	2	0	95	2	60
2014	Non-visible minority	75	16	1	5	1	1	92	6	360
2011	Visible minority	84	13	2	2	0	0	96	2	56
2011	Non-visible minority	80	12	2	4	1	1	93	5	358
2008	Visible minority	87	10	3	0	0	0	97	0	31
2008	Non-visible minority	78	11	4	3	2	0	90	6	231

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	21	9	7	6	1	4	77	14	66
2017	Non-visible minority	48	25	8	5	3	3	7	82	9	360
2014	Visible minority	51	20	7	5	7	5	5	79	13	60
2014	Non-visible minority	43	26	10	5	3	4	9	79	9	363
2011	Visible minority	50	16	18	4	7	4	2	70	11	56
2011	Non-visible minority	39	29	10	6	9	2	4	73	16	356

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	26	10	3	5	0	0	82	7	65
2017	Non-visible minority	55	28	8	5	4	0	0	84	8	361

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	26	12	6	3	0	0	80	9	66
2017	Non-visible minority	57	29	8	3	3	1	0	86	6	362

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	21	15	4	5	0	76	9	65
2017	Non-visible minority	51	30	10	5	4	0	81	10	359
2014	Visible minority	51	25	7	8	9	0	76	17	60
2014	Non-visible minority	43	34	11	6	6	1	77	11	362

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	36	16	12	4	3	12	62	19	25
2017	Non-visible minority	23	36	15	9	4	4	10	67	15	123
2014	Visible minority	43	15	27	0	8	7	0	63	9	13
2014	Non-visible minority	23	36	16	8	5	4	9	67	15	130

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	24	10	6	7	9	0	74	14	66
2017	Non-visible minority	31	37	14	10	4	4	0	71	14	362
2014	Visible minority	23	37	16	12	9	4	0	62	22	59
2014	Non-visible minority	26	38	15	11	6	4	0	67	17	362
2011	Visible minority	30	36	9	9	5	9	2	74	16	56
2011	Non-visible minority	26	35	17	12	7	4	0	63	19	358

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	31	17	10	4	5	0	67	15	66
2017	Non-visible minority	27	42	16	9	5	1	0	70	14	362
2014	Visible minority	24	38	19	8	11	0	0	63	19	59
2014	Non-visible minority	23	43	17	9	6	2	0	67	16	363
2011	Visible minority	35	33	17	7	7	0	0	69	15	54
2011	Non-visible minority	28	35	17	12	7	2	1	64	19	359
2008	Visible minority	26	32	23	6	10	3	0	60	17	31
2008	Non-visible minority	32	31	13	12	9	3	0	65	21	231

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	31	19	9	12	6	58	22	66
2017	Non-visible minority	16	41	19	13	7	4	60	21	361
2014	Visible minority	16	40	20	15	9	0	56	24	59
2014	Non-visible minority	16	36	21	15	7	5	54	24	363
2011	Visible minority	29	36	13	11	7	5	68	19	56
2011	Non-visible minority	13	40	21	15	6	4	56	23	358
2008	Visible minority	29	29	13	19	10	0	58	29	31
2008	Non-visible minority	15	37	17	19	7	4	55	27	230

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	25	16	4	12	13	0	63	18	66
2017	Non-visible minority	24	31	19	10	8	7	1	60	20	362
2014	Visible minority	19	33	20	6	17	4	0	54	25	59
2014	Non-visible minority	18	31	19	16	10	6	0	52	27	363
2011	Visible minority	30	41	11	4	5	9	0	78	10	56
2011	Non-visible minority	23	37	18	11	8	2	0	62	19	358
2008	Visible minority	23	23	26	6	6	16	0	54	15	31
2008	Non-visible minority	22	30	20	12	10	6	0	55	23	231

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	38	21	9	3	6	0	65	13	66
2017	Non-visible minority	20	38	16	17	7	2	1	59	25	360
2014	Visible minority	22	31	22	15	7	4	0	54	23	59
2014	Non-visible minority	16	34	17	20	10	3	0	52	31	362
2011	Visible minority	27	35	16	15	5	2	0	63	20	55
2011	Non-visible minority	13	36	19	20	11	2	0	49	31	359
2008	Visible minority	17	30	23	23	7	0	0	47	30	30
2008	Non-visible minority	13	29	17	25	14	2	0	43	40	230

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	43	10	6	3	2	80	9	66
2017	Non-visible minority	32	47	10	8	2	1	79	10	360
2014	Visible minority	34	36	18	10	2	0	70	12	60
2014	Non-visible minority	28	51	9	8	2	1	80	10	363
2011	Visible minority	38	34	9	20	0	0	71	20	56
2011	Non-visible minority	27	50	11	7	3	1	78	10	359

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	43	4	3	0	3	0	92	3	66
2017	Non-visible minority	45	44	7	2	1	1	0	90	3	359
2014	Visible minority	33	37	14	6	4	5	0	74	10	60
2014	Non-visible minority	41	41	10	3	2	3	0	85	5	363
2011	Visible minority	43	39	13	0	2	4	0	85	2	56
2011	Non-visible minority	42	39	11	4	1	2	1	83	5	359

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	38	15	1	2	11	2	79	3	66
2017	Non-visible minority	30	34	15	11	5	3	2	67	17	359
2014	Visible minority	18	33	24	10	10	3	2	54	21	60
2014	Non-visible minority	28	35	14	11	7	3	2	66	19	363
2011	Visible minority	41	30	7	11	7	0	4	74	19	56
2011	Non-visible minority	33	36	13	8	6	3	2	71	15	359
2008	Visible minority	35	23	19	3	13	6	0	62	17	31
2008	Non-visible minority	29	29	18	13	7	2	1	60	21	231

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	35	23	9	3	7	3	61	14	66
2017	Non-visible minority	21	29	18	16	6	8	2	56	24	360
2014	Visible minority	13	31	20	13	11	12	0	50	27	59
2014	Non-visible minority	14	32	20	17	7	9	0	51	26	362
2011	Visible minority	16	41	18	14	5	4	2	60	21	56
2011	Non-visible minority	17	31	23	13	7	7	1	53	22	359

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	24	15	14	12	16	4	49	32	66
2017	Non-visible minority	17	24	17	11	11	13	6	51	28	361
2014	Visible minority	11	21	13	15	24	12	3	38	47	59
2014	Non-visible minority	14	18	20	17	14	13	4	38	38	361
2011	Visible minority	23	20	21	16	9	9	2	48	28	56
2011	Non-visible minority	15	21	17	15	14	13	5	43	36	357

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	24	6	8	6	3	1	79	15	66
2017	Non-visible minority	56	29	7	6	1	1	1	86	7	359
2014	Visible minority	51	38	7	2	2	2	0	90	3	60
2014	Non-visible minority	53	30	8	7	1	2	1	85	7	363

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	80	19	2	0	0	0	0	98	0	66
2017	Non-visible minority	76	20	1	1	0	1	1	98	1	362
2014	Visible minority	68	23	2	0	0	6	2	98	0	60
2014	Non-visible minority	75	19	3	1	0	1	1	96	1	363
2011	Visible minority	70	20	6	0	2	0	2	92	2	54
2011	Non-visible minority	76	17	4	0	0	0	3	96	0	359
2008	Visible minority	52	10	19	6	0	0	13	70	7	31
2008	Non-visible minority	48	25	11	3	4	4	5	80	8	231

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	30	16	9	3	5	0	70	13	66
2017	Non-visible minority	43	36	8	6	3	4	0	82	9	360
2014	Visible minority	33	29	11	8	16	2	2	64	25	60
2014	Non-visible minority	42	33	8	7	5	3	1	78	13	363
2011	Visible minority	31	42	9	15	2	2	0	74	17	55
2011	Non-visible minority	36	36	13	8	5	0	2	73	13	358
2008	Visible minority	6	42	19	19	13	0	0	48	32	31
2008	Non-visible minority	13	32	21	19	14	1	0	45	34	231

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	29	12	12	18	4	3	55	32	66
2017	Non-visible minority	23	28	13	16	14	3	4	54	32	362
2014	Visible minority	13	26	13	18	27	2	2	40	46	60
2014	Non-visible minority	16	23	15	16	23	4	3	42	42	363
2011	Visible minority	22	20	15	22	22	0	0	42	44	55
2011	Non-visible minority	10	19	17	20	28	2	4	31	51	358
2008	Visible minority	10	29	23	13	26	0	0	39	39	31
2008	Non-visible minority	11	26	13	19	27	1	3	39	48	231

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	35	26	4	7	5	0	61	12	66
2017	Non-visible minority	26	44	18	6	4	2	1	72	9	361

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	37	17	6	3	0	2	74	9	66
2017	Non-visible minority	42	35	13	4	2	3	1	80	7	361
2014	Visible minority	38	32	14	11	4	2	0	71	15	60
2014	Non-visible minority	41	35	11	4	2	6	0	81	7	363

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	29	14	5	1	0	0	80	6	66
2017	Non-visible minority	40	44	11	2	1	2	1	86	3	360
2014	Visible minority	35	32	18	10	3	2	0	68	13	60
2014	Non-visible minority	36	41	12	4	3	4	0	80	8	363
2011	Visible minority	32	41	20	4	2	2	0	75	5	56
2011	Non-visible minority	38	39	13	5	3	2	1	79	7	358

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	33	10	1	1	0	87	3	66
2017	Non-visible minority	51	37	7	3	2	0	88	5	361
2014	Visible minority	36	34	21	8	0	0	70	8	60
2014	Non-visible minority	45	42	5	3	4	0	87	7	363
2011	Visible minority	45	41	9	4	2	0	86	5	56
2011	Non-visible minority	43	37	11	5	3	1	80	8	356
2008	Visible minority	43	37	10	3	7	0	80	10	30
2008	Non-visible minority	34	40	14	7	4	0	74	11	230

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	31	13	4	4	0	78	9	66
2017	Non-visible minority	39	40	14	5	3	0	79	8	360
2014	Visible minority	29	27	17	20	7	0	56	27	59
2014	Non-visible minority	28	43	15	8	5	1	72	12	363
2011	Visible minority	26	39	24	4	6	2	66	9	54
2011	Non-visible minority	28	37	17	12	6	1	65	18	356

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	35	13	3	4	0	80	7	66
2017	Non-visible minority	39	42	9	6	4	0	81	10	360
2014	Visible minority	38	18	17	24	4	0	56	27	59
2014	Non-visible minority	28	47	11	10	4	1	75	14	362
2011	Visible minority	30	45	16	4	5	0	75	9	56
2011	Non-visible minority	30	39	15	12	4	0	69	16	357
2008	Visible minority	23	35	19	16	6	0	58	23	31
2008	Non-visible minority	26	40	17	11	6	0	66	17	231

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	26	18	16	3	5	0	61	20	66
2017	Non-visible minority	37	23	20	10	6	4	1	63	16	361
2014	Visible minority	25	13	22	21	16	4	0	39	38	59
2014	Non-visible minority	28	27	16	11	11	6	1	59	24	363
2011	Visible minority	23	21	30	9	13	2	2	46	22	56
2011	Non-visible minority	29	24	16	15	12	3	1	55	28	358
2008	Visible minority	13	35	10	26	6	10	0	54	36	31
2008	Non-visible minority	23	26	19	17	12	2	0	51	30	231

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	25	31	44	66
2017	Non-visible minority	29	37	34	362
2014	Visible minority	40	21	39	60
2014	Non-visible minority	37	31	32	363
2011	Visible minority	41	20	39	56
2011	Non-visible minority	38	27	35	357

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	0	6	81	0	13	0	17
2017	Non-visible minority	13	20	39	3	15	10	105
2014	Visible minority	0	17	79	4	9999	0	24
2014	Non-visible minority	11	21	49	4	9999	15	134
2011	Visible minority	0	13	70	4	9999	13	23
2011	Non-visible minority	10	13	60	7	9999	10	134

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	12	88	65
2017	Non-visible minority	15	85	362
2014	Visible minority	21	79	59
2014	Non-visible minority	15	85	362

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	46	54
2014	Visible minority	58	12
2014	Non-visible minority	57	54

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	69	54
2014	Visible minority	83	12
2014	Non-visible minority	62	54

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Non-visible minority	54
2014	Visible minority	12
2014	Non-visible minority	54

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	54
2014	Non-visible minority	40	54

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	45	54
2014	Visible minority	42	12
2014	Non-visible minority	39	54

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	54
2014	Visible minority	41	12
2014	Non-visible minority	42	54

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	42	54
2014	Non-visible minority	40	54

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	36	54
2014	Non-visible minority	30	54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	62	54
2014	Visible minority	51	12
2014	Non-visible minority	63	54

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	34	54
2014	Non-visible minority	34	54

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	54
2014	Visible minority	0	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	54
2014	Non-visible minority	11	54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	54
2014	Visible minority	51	12
2014	Non-visible minority	42	54

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	54
2014	Non-visible minority	24	54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	54
2014	Non-visible minority	22	54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	68	54
2014	Visible minority	77	12
2014	Non-visible minority	50	54

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	37	54
2014	Non-visible minority	24	54

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	54
2014	Non-visible minority	15	54

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	54
2014	Non-visible minority	21	54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	54
2014	Non-visible minority	35	54

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	51
2014	Visible minority	0	10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	21	51
2014	Non-visible minority	23	49

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	51

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	51

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	51
2014	Non-visible minority	9	49

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	51
2014	Non-visible minority	14	49

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	51
2014	Non-visible minority	22	49

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	51
2014	Non-visible minority	17	49

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	53	51
2014	Non-visible minority	45	49

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	40	51
2014	Visible minority	61	10
2014	Non-visible minority	55	49

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	51

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	51
2014	Non-visible minority	13	49

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	86	14	54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	15	12	3	5	35	12	64	14	66
2017	Non-visible minority	16	15	18	7	2	32	11	53	16	361
2014	Visible minority	8	23	19	5	8	23	13	49	21	59
2014	Non-visible minority	13	17	20	6	5	30	8	49	18	363

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	38	12	7	6	17	0	70	16	66
2017	Non-visible minority	25	30	18	7	3	14	3	66	12	361
2014	Visible minority	16	35	20	3	7	15	3	63	13	59
2014	Non-visible minority	23	31	20	4	6	15	1	64	12	363
2011	Visible minority	44	20	22	7	2	5	0	67	10	55
2011	Non-visible minority	40	35	13	4	3	4	0	79	8	356

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	49	9	3	1	3	7	85	5	66
2017	Non-visible minority	22	43	13	10	3	1	7	72	14	361
2014	Visible minority	17	44	17	10	4	6	3	67	15	59
2014	Non-visible minority	18	49	10	6	3	2	11	78	11	363
2011	Visible minority	25	55	7	7	4	2	0	82	11	56
2011	Non-visible minority	25	45	12	7	1	0	9	77	9	358
2008	Visible minority	16	52	10	6	6	3	6	75	14	31
2008	Non-visible minority	25	45	12	7	1	2	8	78	10	231

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	37	23	2	4	14	10	62	8	66
2017	Non-visible minority	10	15	24	5	3	32	12	44	13	360
2014	Visible minority	8	18	31	3	2	34	3	42	9	59
2014	Non-visible minority	5	21	21	8	3	28	14	45	19	362
2011	Visible minority	7	20	21	7	4	34	7	45	18	56
2011	Non-visible minority	7	19	21	8	2	34	10	46	17	356

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	34	6	2	0	9	8	91	2	66
2017	Non-visible minority	38	28	12	2	2	10	8	82	4	362
2014	Visible minority	33	19	20	5	4	17	3	65	11	59
2014	Non-visible minority	28	33	10	4	1	13	11	80	6	363
2011	Visible minority	54	21	7	5	2	11	0	84	8	56
2011	Non-visible minority	38	32	10	3	2	6	9	81	6	359
2008	Visible minority	16	35	16	6	0	19	6	70	9	31
2008	Non-visible minority	33	33	16	3	0	6	8	77	4	231

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	34	7	2	0	13	7	89	2	66
2017	Non-visible minority	33	30	14	2	1	12	8	79	4	360
2014	Visible minority	23	24	24	4	4	22	0	60	9	59
2014	Non-visible minority	25	33	13	3	1	14	10	77	6	360
2011	Visible minority	41	29	11	4	2	13	2	81	6	56
2011	Non-visible minority	33	31	14	4	1	8	8	77	7	356
2008	Visible minority	29	26	26	3	0	10	6	65	4	31
2008	Non-visible minority	31	33	11	7	4	6	7	75	13	231

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	18	82	66
2017	Non-visible minority	7	93	360
2014	Visible minority	17	83	59
2014	Non-visible minority	8	92	362

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	12
2017	Non-visible minority	24	25
2014	Visible minority	50	10
2014	Non-visible minority	36	26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	12
2017	Non-visible minority	78	25
2014	Visible minority	79	10
2014	Non-visible minority	85	26

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	25
2014	Visible minority	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	25
2014	Visible minority	10
2014	Non-visible minority	26

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Visible minority	12
2014	Visible minority	10
2014	Non-visible minority	26

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	12
2014	Visible minority	60	10
2014	Non-visible minority	0	27

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	25
2014	Non-visible minority	0	27

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2014	Non-visible minority	0	27

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	25
2014	Non-visible minority	30	27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	25

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	25
2014	Non-visible minority	27

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2017	Non-visible minority	0	25

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	25
2014	Visible minority	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	25
2014	Non-visible minority	47	27

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	25
2014	Non-visible minority	34	28

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11
2017	Non-visible minority	0	25
2014	Visible minority	0	10
2014	Non-visible minority	28	28

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Visible minority	11
2017	Non-visible minority	25
2014	Visible minority	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11
2017	Non-visible minority	0	25

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11
2014	Visible minority	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	25
2014	Visible minority	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	62	11
2017	Non-visible minority	67	25
2014	Visible minority	60	10
2014	Non-visible minority	55	28

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	25

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	25

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11
2017	Non-visible minority	0	25

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Visible minority	11
2017	Non-visible minority	25
2014	Non-visible minority	25

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	25

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11
2017	Non-visible minority	29	25
2014	Non-visible minority	24	25

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	11
2017	Non-visible minority	51	25
2014	Non-visible minority	52	25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11
2017	Non-visible minority	0	25

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	11
2017	Non-visible minority	42	25
2014	Non-visible minority	64	25

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11
2017	Non-visible minority	0	25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	90	10	11
2017	Non-visible minority	91	9	25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	16	12	3	4	38	11	63	14	66
2017	Non-visible minority	16	14	17	3	2	37	11	58	9	361
2014	Visible minority	13	12	21	7	7	34	6	42	24	59
2014	Non-visible minority	14	15	20	2	2	38	8	54	8	363

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	24	17	6	4	23	2	63	14	65
2017	Non-visible minority	28	31	13	4	2	17	4	75	8	361
2014	Visible minority	20	35	19	4	5	14	3	66	11	59
2014	Non-visible minority	24	29	19	3	3	21	2	68	8	362
2011	Visible minority	36	36	13	9	0	7	0	77	10	56
2011	Non-visible minority	42	35	12	3	1	7	1	83	4	357

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	18	17	17	7	3	1	57	25	66
2017	Non-visible minority	25	29	18	13	13	0	2	56	26	361

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	30	20	16	9	0	1	55	25	66
2017	Non-visible minority	24	27	26	13	9	0	1	51	22	361

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	21	17	12	15	1	1	55	27	66
2017	Non-visible minority	27	32	23	9	7	0	2	60	16	361

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	24	23	15	9	2	1	52	25	66
2017	Non-visible minority	23	29	21	14	11	1	2	54	25	360

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	30	10	4	3	0	6	81	8	66
2017	Non-visible minority	46	28	12	5	4	1	5	78	9	359

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	26	22	11	9	0	1	57	21	66
2017	Non-visible minority	35	32	18	10	4	0	1	68	14	362

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	22	20	16	6	0	3	57	23	66
2017	Non-visible minority	28	33	23	7	5	1	2	63	13	361

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	22	22	14	9	0	1	56	23	66
2017	Non-visible minority	24	29	28	13	4	0	1	54	17	361

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	20	19	13	12	0	1	55	26	65
2017	Non-visible minority	29	32	21	12	6	0	1	61	18	360

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	31	21	11	6	0	1	62	17	66
2017	Non-visible minority	39	30	20	7	3	1	1	70	9	360

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	20	8	2	6	0	3	84	8	66
2017	Non-visible minority	64	21	9	4	1	0	2	86	5	362

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	15	8	6	9	1	3	76	16	64
2017	Non-visible minority	74	12	4	3	2	1	3	90	6	360

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	25	13	4	6	0	3	75	11	66
2017	Non-visible minority	52	32	8	3	3	0	2	85	6	360

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	25	7	3	12	0	5	76	16	66
2017	Non-visible minority	61	19	10	3	4	0	2	82	7	361

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	15	11	5	4	1	16	76	11	66
2017	Non-visible minority	58	14	6	2	1	1	19	89	4	359

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	20	6	2	1	0	9	89	4	65
2017	Non-visible minority	72	13	7	0	1	1	6	92	2	359

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	26	6	8	10	0	6	74	19	66
2017	Non-visible minority	51	18	11	6	9	1	3	72	16	361

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	29	9	6	1	0	3	84	7	66
2017	Non-visible minority	56	26	10	4	1	1	2	84	5	359

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	29	44	9	3	0	1	44	12	66
2017	Non-visible minority	12	37	34	12	5	0	0	49	17	362

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	19	53	13	6	0	1	20	26	65
2017	Non-visible minority	4	17	33	29	16	0	0	46	21	359

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	30	24	10	2	8	1	61	13	66
2017	Non-visible minority	17	36	22	10	6	8	1	58	18	362

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	47	25	6	7	1	1	61	14	66
2017	Non-visible minority	19	42	19	11	6	3	0	64	17	359

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	17	83	66
2017	Non-visible minority	10	90	361
2014	Visible minority	17	83	58
2014	Non-visible minority	12	88	360

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	75	25	12
2017	Non-visible minority	77	23	37
2014	Visible minority	70	30	10
2014	Non-visible minority	79	21	42

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	46	35	3	11	0	0	5	85	11	28
2014	Non-visible minority	43	42	9	3	3	0	0	85	6	33

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	24	26	10	5	3	0	32	68	66
2017	Non-visible minority	34	23	22	8	6	5	2	37	63	362

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	43
2017	Non-visible minority	25	210

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	43
2017	Non-visible minority	25	210

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	43
2017	Non-visible minority	21	210

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	43
2017	Non-visible minority	50	210

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	43
2017	Non-visible minority	2	210

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	43
2017	Non-visible minority	40	210

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	5	48	27	7	4	8	41
2017	Non-visible minority	4	57	16	12	3	7	210

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	50	10	14	5	0	5	70	20	42
2017	Non-visible minority	20	33	11	14	9	2	11	61	26	214

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	25	10	7	21	5	23	48	39	43
2017	Non-visible minority	6	15	15	12	22	2	28	30	49	214

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)