2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 45 3 7 0 0 0 89 7 30
2017 Not a person with a disability 50 42 3 4 1 0 0 92 4 397
2014 Person with a disability 43 38 0 19 0 0 0 81 19 28
2014 Not a person with a disability 36 48 6 8 2 0 0 84 10 394
2011 Person with a disability 35 50 0 15 0 0 0 85 15 26
2011 Not a person with a disability 43 49 3 5 0 0 0 92 5 386
2008 Person with a disability 47 35 0 12 6 0 0 82 18 17
2008 Not a person with a disability 46 42 5 6 1 0 0 88 7 245

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 83 4 6 7 0 0 0 87 7 30
2017 Not a person with a disability 68 25 3 3 0 0 0 94 3 397
2014 Person with a disability 78 16 0 6 0 0 0 94 6 28
2014 Not a person with a disability 60 28 4 6 1 1 1 88 8 393
2011 Person with a disability 77 15 8 0 0 0 0 92 0 26
2011 Not a person with a disability 70 21 4 2 1 1 0 92 3 384
2008 Person with a disability 71 24 0 0 6 0 0 94 6 17
2008 Not a person with a disability 64 26 3 4 2 0 0 90 7 245

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 60 16 14 10 0 0 0 76 10 30
2017 Not a person with a disability 58 22 9 6 4 0 1 81 10 396
2014 Person with a disability 53 30 7 7 3 0 0 83 10 28
2014 Not a person with a disability 52 29 8 10 1 0 0 82 11 394
2011 Person with a disability 42 38 0 15 4 0 0 81 19 26
2011 Not a person with a disability 61 22 6 9 2 0 0 84 10 384
2008 Person with a disability 65 12 6 12 6 0 0 76 18 17
2008 Not a person with a disability 53 28 6 8 4 0 0 82 12 245

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 24 10 3 15 0 0 73 18 30
2017 Not a person with a disability 53 34 4 8 2 0 0 87 9 397
2014 Person with a disability 53 27 7 0 14 0 0 80 14 28
2014 Not a person with a disability 43 32 6 12 7 0 0 75 19 394
2011 Person with a disability 56 24 4 12 4 0 0 80 16 25
2011 Not a person with a disability 47 32 8 9 4 0 0 79 13 385

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 20 19 11 3 0 0 67 14 30
2017 Not a person with a disability 45 40 9 5 0 0 1 86 5 396
2014 Person with a disability 42 27 10 17 0 3 0 71 18 28
2014 Not a person with a disability 39 40 11 6 3 0 0 80 9 394
2011 Person with a disability 35 31 23 8 4 0 0 65 12 26
2011 Not a person with a disability 40 41 9 6 3 0 2 81 9 387
2008 Person with a disability 18 47 18 6 6 6 0 69 13 17
2008 Not a person with a disability 22 35 21 13 8 1 0 57 21 245

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 30 6 10 12 0 0 72 22 30
2017 Not a person with a disability 40 41 11 6 2 0 0 81 8 397
2014 Person with a disability 40 39 14 0 7 0 0 79 7 28
2014 Not a person with a disability 33 45 10 9 3 0 0 78 12 393
2011 Person with a disability 54 12 19 4 8 4 0 68 12 26
2011 Not a person with a disability 35 43 11 7 3 0 0 78 11 385
2008 Person with a disability 53 35 6 6 0 0 0 88 6 17
2008 Not a person with a disability 29 44 15 7 5 0 0 73 12 245

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 30 10 3 9 0 0 78 12 30
2017 Not a person with a disability 44 38 9 6 3 0 0 82 9 397
2014 Person with a disability 50 36 3 7 4 0 0 86 10 28
2014 Not a person with a disability 42 37 9 8 3 0 0 79 12 393
2011 Person with a disability 50 35 8 4 4 0 0 85 8 26
2011 Not a person with a disability 38 40 10 7 4 0 0 78 11 386
2008 Person with a disability 41 41 6 6 6 0 0 82 12 17
2008 Not a person with a disability 37 42 10 7 4 0 0 79 11 245

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 26 9 0 9 0 0 82 9 30
2017 Not a person with a disability 52 38 6 3 1 0 0 90 4 396
2014 Person with a disability 56 30 3 11 0 0 0 86 11 28
2014 Not a person with a disability 46 41 8 3 1 0 1 88 4 393

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 35 10 14 8 0 0 69 21 30
2017 Not a person with a disability 44 34 11 7 3 1 1 80 10 396
2014 Person with a disability 26 36 14 7 14 0 3 65 21 28
2014 Not a person with a disability 35 39 13 7 3 2 2 76 10 393
2011 Person with a disability 35 38 12 8 8 0 0 73 15 26
2011 Not a person with a disability 38 41 12 6 2 0 1 79 9 385

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 24 14 0 7 0 19 75 8 30
2017 Not a person with a disability 46 24 9 5 3 1 12 81 9 396
2014 Person with a disability 44 7 13 10 7 0 19 63 21 28
2014 Not a person with a disability 40 28 9 6 3 2 12 79 11 394
2011 Person with a disability 46 8 4 15 12 0 15 64 32 26
2011 Not a person with a disability 47 24 6 9 3 0 10 80 14 386
2008 Person with a disability 47 29 6 0 12 0 6 81 13 17
2008 Not a person with a disability 53 26 4 7 3 0 7 85 11 245

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 29 14 15 3 0 0 68 18 30
2017 Not a person with a disability 37 44 11 4 3 0 0 81 8 396
2014 Person with a disability 43 37 7 9 4 0 0 80 12 28
2014 Not a person with a disability 30 45 12 9 4 0 0 75 13 393
2011 Person with a disability 36 40 8 12 4 0 0 76 16 25
2011 Not a person with a disability 31 41 15 8 6 0 0 71 13 385
2008 Person with a disability 35 47 6 12 0 0 0 82 12 17
2008 Not a person with a disability 31 44 12 9 4 0 0 75 14 244

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 32 6 14 14 0 0 66 28 30
2017 Not a person with a disability 33 39 14 10 4 1 0 72 14 397
2014 Person with a disability 34 26 10 16 10 3 0 63 27 28
2014 Not a person with a disability 27 38 17 12 6 0 0 65 18 394
2011 Person with a disability 35 38 4 12 12 0 0 73 23 26
2011 Not a person with a disability 26 43 11 13 6 0 0 69 19 386

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 19 13 24 11 0 0 53 35 30
2017 Not a person with a disability 30 42 14 10 4 0 0 73 14 395

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 34 10 18 0 0 0 72 18 30
2017 Not a person with a disability 48 39 8 4 2 0 0 86 6 397
2014 Person with a disability 60 33 4 3 0 0 0 93 3 28
2014 Not a person with a disability 44 41 10 3 2 1 0 85 5 394
2011 Person with a disability 42 31 8 4 15 0 0 73 19 26
2011 Not a person with a disability 43 41 9 4 2 1 0 85 6 388
2008 Person with a disability 71 24 0 6 0 0 0 94 6 17
2008 Not a person with a disability 46 34 11 5 4 0 0 80 9 244

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 43 6 11 14 0 0 69 25 30
2017 Not a person with a disability 39 35 14 9 3 0 0 74 12 397

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 31 9 7 0 0 0 84 7 30
2017 Not a person with a disability 55 35 9 1 1 0 0 90 1 396
2014 Person with a disability 66 31 3 0 0 0 0 97 0 28
2014 Not a person with a disability 61 28 6 3 1 0 0 89 4 393
2011 Person with a disability 65 27 4 0 4 0 0 92 4 26
2011 Not a person with a disability 52 35 9 3 1 0 0 88 4 386

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 36 10 3 15 0 7 70 19 30
2017 Not a person with a disability 37 40 13 6 4 0 0 77 10 396
2014 Person with a disability 23 44 19 10 4 0 0 68 13 28
2014 Not a person with a disability 28 43 13 10 6 0 0 71 16 394
2011 Person with a disability 27 42 4 8 19 0 0 69 27 26
2011 Not a person with a disability 32 42 12 9 5 0 1 75 14 384

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 27 6 7 15 0 3 71 22 30
2017 Not a person with a disability 42 36 10 8 4 0 1 78 12 394
2014 Person with a disability 30 40 7 9 10 0 3 73 20 28
2014 Not a person with a disability 34 37 13 10 5 0 0 72 15 394

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 24 7 13 12 0 0 68 25 30
2017 Not a person with a disability 39 39 16 5 2 0 0 78 6 396
2014 Person with a disability 37 35 7 10 10 0 0 73 20 28
2014 Not a person with a disability 30 44 14 7 4 1 0 74 12 394
2011 Person with a disability 31 42 12 12 4 0 0 73 15 26
2011 Not a person with a disability 38 39 14 6 2 1 0 77 8 388

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 27 14 6 14 0 0 66 20 30
2017 Not a person with a disability 45 39 10 3 3 0 0 84 6 396
2014 Person with a disability 38 40 10 6 7 0 0 78 12 28
2014 Not a person with a disability 38 41 13 5 3 0 0 79 8 394
2011 Person with a disability 42 35 4 12 8 0 0 77 19 26
2011 Not a person with a disability 40 41 10 6 3 0 0 81 9 386
2008 Person with a disability 35 59 0 6 0 0 0 94 6 17
2008 Not a person with a disability 31 51 10 3 5 0 0 82 8 245

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 40 7 10 0 3 0 83 10 30
2017 Not a person with a disability 46 35 12 5 2 0 0 81 7 397
2014 Person with a disability 24 43 12 10 10 0 0 67 20 28
2014 Not a person with a disability 39 36 16 6 2 1 0 75 9 394
2011 Person with a disability 46 23 23 8 0 0 0 69 8 26
2011 Not a person with a disability 42 35 14 5 3 0 0 78 8 385
2008 Person with a disability 24 47 18 6 6 0 0 71 12 17
2008 Not a person with a disability 30 41 16 10 2 0 0 71 12 245

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 26 32 13 11 0 10 27 38 30
2017 Not a person with a disability 5 22 42 17 9 0 4 28 28 396
2014 Person with a disability 15 33 35 6 7 3 0 13 50 28
2014 Not a person with a disability 9 26 38 17 7 1 2 24 36 393
2011 Person with a disability 19 35 23 19 4 0 0 23 54 26
2011 Not a person with a disability 10 21 42 17 7 0 3 25 32 387
2008 Person with a disability 18 35 29 12 6 0 0 18 53 17
2008 Not a person with a disability 13 31 33 13 7 1 2 21 45 245

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 16 21 25 10 3 10 41 35 30
2017 Not a person with a disability 7 16 29 25 14 3 5 43 26 394
2014 Person with a disability 13 22 17 17 17 7 6 39 40 28
2014 Not a person with a disability 9 23 30 21 11 4 3 34 34 391
2011 Person with a disability 19 19 19 23 15 0 4 40 40 26
2011 Not a person with a disability 8 17 30 26 12 2 4 41 27 386
2008 Person with a disability 6 31 25 31 6 0 0 38 38 16
2008 Not a person with a disability 15 24 27 20 10 2 2 31 41 245

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 17 22 20 17 0 13 42 32 30
2017 Not a person with a disability 8 18 40 19 11 1 3 31 28 396
2014 Person with a disability 19 3 40 27 4 7 0 33 24 28
2014 Not a person with a disability 12 26 31 16 10 2 3 28 40 393
2011 Person with a disability 27 23 31 12 8 0 0 19 50 26
2011 Not a person with a disability 10 20 31 22 10 3 4 34 33 386
2008 Person with a disability 18 29 24 24 6 0 0 29 47 17
2008 Not a person with a disability 12 27 32 16 9 2 3 25 41 245

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 10 27 23 27 0 7 53 18 30
2017 Not a person with a disability 4 15 30 31 16 1 3 49 20 392
2014 Person with a disability 17 6 30 27 7 7 6 39 26 28
2014 Not a person with a disability 4 19 34 27 13 2 1 42 23 392
2011 Person with a disability 4 19 38 27 12 0 0 38 23 26
2011 Not a person with a disability 3 14 32 34 13 1 4 49 17 386
2008 Person with a disability 18 18 47 12 6 0 0 18 35 17
2008 Not a person with a disability 8 16 37 29 7 1 2 37 25 245

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 23 27 22 18 0 10 44 26 30
2017 Not a person with a disability 8 17 30 22 16 2 6 41 27 395
2014 Person with a disability 17 16 30 14 10 7 6 27 38 28
2014 Not a person with a disability 12 25 29 18 11 2 4 30 39 393
2011 Person with a disability 15 19 19 35 12 0 0 46 35 26
2011 Not a person with a disability 10 21 31 20 13 1 4 35 32 386
2008 Person with a disability 18 18 35 24 6 0 0 29 35 17
2008 Not a person with a disability 10 18 35 23 9 1 4 34 30 243

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 16 19 21 18 0 13 45 33 30
2017 Not a person with a disability 13 24 22 20 11 5 5 35 40 396
2014 Person with a disability 17 20 14 17 22 10 0 43 41 28
2014 Not a person with a disability 9 19 27 26 12 5 3 40 30 393
2011 Person with a disability 23 8 15 19 27 0 8 50 33 26
2011 Not a person with a disability 5 15 28 28 14 4 7 47 22 384
2008 Person with a disability 18 29 24 24 6 0 0 29 47 17
2008 Not a person with a disability 11 31 24 16 10 3 5 28 46 245

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 16 40 13 15 0 10 30 25 30
2017 Not a person with a disability 6 20 37 21 9 3 3 32 28 396
2014 Person with a disability 19 12 25 17 17 7 3 37 35 28
2014 Not a person with a disability 12 20 35 16 12 3 3 30 34 392
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 72 25 0 3 0 0 0 97 3 30
2017 Not a person with a disability 63 21 7 6 2 0 1 84 9 396
2014 Person with a disability 77 6 3 4 7 3 0 86 11 28
2014 Not a person with a disability 60 23 5 8 1 0 1 85 10 394
2011 Person with a disability 60 16 4 12 8 0 0 76 20 25
2011 Not a person with a disability 60 25 4 8 3 0 0 85 10 387
2008 Person with a disability 53 29 0 6 6 0 6 88 13 17
2008 Not a person with a disability 52 25 6 11 4 0 2 78 15 245

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 23 3 14 11 3 3 70 26 30
2017 Not a person with a disability 31 31 14 7 5 6 6 71 13 397
2014 Person with a disability 23 23 10 7 20 10 6 56 32 28
2014 Not a person with a disability 31 31 12 12 6 4 5 68 19 393

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 16 10 4 11 0 0 75 15 30
2017 Not a person with a disability 52 32 7 7 2 0 0 84 9 396
2014 Person with a disability 49 25 3 3 20 0 0 74 23 28
2014 Not a person with a disability 43 32 9 9 5 0 0 76 15 393

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 46 3 7 4 0 7 84 12 30
2017 Not a person with a disability 38 37 12 7 5 1 1 75 12 395
2014 Person with a disability 26 47 3 10 9 4 0 77 20 28
2014 Not a person with a disability 30 41 13 11 4 1 0 71 16 394
2011 Person with a disability 35 31 8 19 8 0 0 65 27 26
2011 Not a person with a disability 32 38 10 11 6 1 2 72 18 388
2008 Person with a disability 35 35 6 6 18 0 0 71 24 17
2008 Not a person with a disability 30 38 11 14 7 0 0 68 20 245

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 33 4 9 11 7 3 73 22 30
2017 Not a person with a disability 34 34 11 9 5 5 1 73 15 397
2014 Person with a disability 36 31 3 6 16 7 0 72 24 28
2014 Not a person with a disability 30 30 15 11 7 5 1 64 20 394
2011 Person with a disability 46 12 8 12 15 4 4 63 29 26
2011 Not a person with a disability 37 25 12 10 9 6 1 67 20 388
2008 Person with a disability 41 24 12 6 18 0 0 65 24 17
2008 Not a person with a disability 31 32 14 8 12 2 0 65 21 245

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 20 18 16 5 14 10 49 27 29
2017 Not a person with a disability 17 24 15 13 8 18 4 53 28 397
2014 Person with a disability 13 16 21 10 26 10 3 33 42 28
2014 Not a person with a disability 14 24 17 18 11 14 2 45 34 394

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 36 4 6 4 0 0 85 11 30
2017 Not a person with a disability 53 35 6 5 1 0 0 88 6 396
2014 Person with a disability 53 25 6 4 12 0 0 78 16 28
2014 Not a person with a disability 43 38 11 6 2 0 0 82 7 393
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 30 11 6 8 0 0 75 14 30
2017 Not a person with a disability 38 41 8 9 4 0 0 79 13 397
2014 Person with a disability 37 23 17 7 12 4 0 62 20 28
2014 Not a person with a disability 37 36 11 10 4 0 1 74 14 394
2011 Person with a disability 38 38 0 0 23 0 0 77 23 26
2011 Not a person with a disability 40 36 8 9 6 0 1 77 16 387
2008 Person with a disability 24 35 18 12 12 0 0 59 24 17
2008 Not a person with a disability 22 40 13 13 11 0 0 62 24 245

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 26 3 14 4 0 0 78 19 30
2017 Not a person with a disability 45 37 11 4 1 0 1 83 6 397
2014 Person with a disability 39 25 4 10 12 10 0 71 25 28
2014 Not a person with a disability 43 36 10 5 4 2 1 81 9 394
2011 Person with a disability 38 31 8 0 19 4 0 72 20 26
2011 Not a person with a disability 43 29 13 6 7 1 1 74 13 388
2008 Person with a disability 35 24 12 18 0 12 0 67 20 17
2008 Not a person with a disability 33 32 16 9 9 1 1 66 18 245

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 26 3 21 4 0 0 71 25 30
2017 Not a person with a disability 44 38 8 7 3 0 0 82 10 396
2014 Person with a disability 34 26 14 12 7 7 0 65 20 28
2014 Not a person with a disability 42 35 11 8 5 0 0 77 12 394
2011 Person with a disability 31 38 4 4 23 0 0 69 27 26
2011 Not a person with a disability 39 34 8 10 7 1 1 74 17 388
2008 Person with a disability 29 24 24 18 6 0 0 53 24 17
2008 Not a person with a disability 29 32 13 15 9 1 0 62 25 245

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 82 14 0 4 0 0 0 96 4 30
2017 Not a person with a disability 82 14 2 1 0 0 0 96 1 396
2014 Person with a disability 79 0 6 11 3 0 0 79 14 28
2014 Not a person with a disability 74 18 1 4 1 0 1 94 5 391
2011 Person with a disability 69 12 0 15 4 0 0 81 19 26
2011 Not a person with a disability 82 12 2 3 1 0 1 95 4 387
2008 Person with a disability 65 12 12 6 6 0 0 76 12 17
2008 Not a person with a disability 80 11 4 3 2 0 0 92 5 245

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 66 6 9 4 7 0 8 78 12 30
2017 Not a person with a disability 48 26 8 5 3 3 7 82 9 395
2014 Person with a disability 34 10 7 7 12 10 19 63 27 28
2014 Not a person with a disability 45 27 10 5 3 4 7 80 9 394
2011 Person with a disability 31 12 8 8 31 0 12 48 43 26
2011 Not a person with a disability 41 29 11 6 7 2 3 74 14 385

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 72 17 0 3 8 0 0 89 11 30
2017 Not a person with a disability 55 29 9 5 3 0 0 84 8 395

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 69 13 11 0 8 0 0 82 8 30
2017 Not a person with a disability 56 29 8 4 3 0 0 85 6 397

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 13 8 7 8 0 0 77 15 29
2017 Not a person with a disability 51 30 10 5 4 0 0 81 9 394
2014 Person with a disability 37 23 7 6 23 4 0 62 31 28
2014 Not a person with a disability 45 33 11 6 5 0 0 78 11 393
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 22 35 15 8 4 4 11 68 14 138
2014 Not a person with a disability 25 34 18 6 5 5 7 68 12 135

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 27 15 6 3 7 3 72 11 30
2017 Not a person with a disability 33 35 14 9 4 4 0 72 14 397
2014 Person with a disability 37 21 7 24 7 3 0 60 32 28
2014 Not a person with a disability 25 39 16 10 6 4 0 66 17 392
2011 Person with a disability 19 31 8 19 23 0 0 50 42 26
2011 Not a person with a disability 27 35 17 11 6 5 1 65 17 387

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 34 17 16 8 0 3 57 25 30
2017 Not a person with a disability 29 41 16 8 4 2 0 71 13 397
2014 Person with a disability 34 21 18 21 3 3 0 57 25 28
2014 Not a person with a disability 22 43 17 9 7 2 0 67 16 393
2011 Person with a disability 15 38 4 12 31 0 0 54 42 26
2011 Not a person with a disability 30 34 17 11 6 2 1 65 17 386
2008 Person with a disability 24 53 12 12 0 0 0 76 12 17
2008 Not a person with a disability 31 30 15 11 10 3 0 63 22 245

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 27 21 16 15 4 0 46 32 29
2017 Not a person with a disability 17 40 19 12 7 5 0 61 20 397
2014 Person with a disability 31 21 17 21 7 3 0 53 29 28
2014 Not a person with a disability 15 37 21 15 8 4 0 54 23 393
2011 Person with a disability 4 46 4 23 23 0 0 50 46 26
2011 Not a person with a disability 17 39 21 13 6 5 0 58 20 387
2008 Person with a disability 24 41 12 18 0 6 0 69 19 17
2008 Not a person with a disability 16 36 17 19 8 4 0 54 28 244

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 23 35 10 6 7 3 44 18 30
2017 Not a person with a disability 26 31 17 10 8 8 0 62 19 397
2014 Person with a disability 31 18 14 21 10 7 0 52 34 28
2014 Not a person with a disability 18 32 20 14 11 5 0 52 27 393
2011 Person with a disability 15 42 4 15 19 4 0 60 36 26
2011 Not a person with a disability 25 37 18 9 7 3 0 64 17 387
2008 Person with a disability 24 29 18 12 6 12 0 60 20 17
2008 Not a person with a disability 22 29 21 11 10 7 0 55 23 245

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 24 28 23 10 3 0 38 33 30
2017 Not a person with a disability 21 40 16 15 6 3 1 62 22 395
2014 Person with a disability 16 38 17 9 19 0 0 55 28 28
2014 Not a person with a disability 17 33 18 20 9 3 0 51 30 392
2011 Person with a disability 8 35 4 27 27 0 0 42 54 26
2011 Not a person with a disability 16 35 20 18 9 2 0 52 28 387
2008 Person with a disability 12 24 24 35 6 0 0 35 41 17
2008 Not a person with a disability 14 30 17 24 14 2 0 44 38 243
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 40 7 13 6 0 0 74 19 30
2017 Not a person with a disability 33 47 10 7 2 1 0 80 9 395
2014 Person with a disability 31 44 3 15 7 0 0 74 22 28
2014 Not a person with a disability 29 49 11 8 2 1 0 79 9 394
2011 Person with a disability 19 38 15 19 8 0 0 58 27 26
2011 Not a person with a disability 30 48 11 7 3 1 0 79 10 388

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 47 0 0 4 0 0 96 4 30
2017 Not a person with a disability 46 43 8 2 1 1 0 90 3 394
2014 Person with a disability 57 17 10 3 9 3 0 76 13 28
2014 Not a person with a disability 39 42 11 3 2 3 0 84 5 394
2011 Person with a disability 42 23 4 23 0 8 0 71 25 26
2011 Not a person with a disability 43 40 12 2 1 2 1 84 4 388

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 16 11 23 8 0 6 56 33 30
2017 Not a person with a disability 30 36 15 9 4 4 1 69 14 394
2014 Person with a disability 37 21 9 10 23 0 0 58 33 28
2014 Not a person with a disability 26 36 16 11 6 3 2 65 18 394
2011 Person with a disability 27 27 8 12 23 4 0 56 36 26
2011 Not a person with a disability 34 35 13 8 5 2 2 72 14 388
2008 Person with a disability 24 41 12 12 12 0 0 65 24 17
2008 Not a person with a disability 30 28 18 12 8 3 1 60 21 245

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 19 14 19 7 7 6 54 30 30
2017 Not a person with a disability 21 31 19 14 5 8 2 57 22 395
2014 Person with a disability 25 20 14 10 17 13 0 52 32 28
2014 Not a person with a disability 13 33 21 16 7 10 0 51 26 392
2011 Person with a disability 23 15 23 15 15 8 0 42 33 26
2011 Not a person with a disability 17 34 22 13 6 6 1 55 21 388

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 29 14 7 17 14 9 51 31 30
2017 Not a person with a disability 17 24 17 12 10 14 6 51 28 396
2014 Person with a disability 17 21 7 7 33 7 9 44 48 28
2014 Not a person with a disability 13 19 20 17 15 13 3 38 38 391
2011 Person with a disability 15 12 0 15 38 12 8 33 67 26
2011 Not a person with a disability 16 21 19 15 12 13 4 45 32 386

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 71 17 0 4 0 3 5 96 4 29
2017 Not a person with a disability 54 29 7 6 2 1 1 85 8 395
2014 Person with a disability 76 10 4 7 0 3 0 89 7 28
2014 Not a person with a disability 51 32 8 6 1 1 1 85 7 394

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 93 7 0 0 0 0 0 100 0 30
2017 Not a person with a disability 76 21 1 1 0 1 1 98 1 397
2014 Person with a disability 90 3 7 0 0 0 0 93 0 28
2014 Not a person with a disability 73 21 2 1 0 2 1 97 1 394
2011 Person with a disability 80 12 4 0 0 0 4 96 0 25
2011 Not a person with a disability 75 18 4 0 0 0 2 95 1 387
2008 Person with a disability 65 18 6 0 0 6 6 93 0 17
2008 Not a person with a disability 48 23 12 4 4 3 6 78 9 245

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 36 3 6 11 0 3 78 18 30
2017 Not a person with a disability 43 35 10 6 3 4 0 81 9 395
2014 Person with a disability 37 14 0 21 17 10 0 57 43 28
2014 Not a person with a disability 41 33 10 7 6 2 2 77 13 394
2011 Person with a disability 27 31 8 15 19 0 0 58 35 26
2011 Not a person with a disability 35 36 14 8 4 1 2 73 13 386
2008 Person with a disability 6 29 18 29 12 6 0 38 44 17
2008 Not a person with a disability 12 33 21 18 14 1 0 46 33 245

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 16 3 22 30 3 3 40 56 30
2017 Not a person with a disability 23 29 13 15 13 3 4 56 30 397
2014 Person with a disability 16 20 17 17 26 0 3 38 45 28
2014 Not a person with a disability 16 23 15 17 23 4 3 42 43 394
2011 Person with a disability 8 20 8 16 48 0 0 28 64 25
2011 Not a person with a disability 12 19 17 21 26 2 4 33 49 387
2008 Person with a disability 0 29 24 24 24 0 0 29 47 17
2008 Not a person with a disability 11 27 13 18 27 1 2 39 47 245

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 32 22 10 11 0 3 56 21 30
2017 Not a person with a disability 26 43 19 5 4 3 1 72 9 396

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 57 26 7 6 4 0 0 83 11 30
2017 Not a person with a disability 40 36 14 4 2 3 1 79 7 396
2014 Person with a disability 51 20 3 9 7 10 0 79 17 28
2014 Not a person with a disability 40 35 13 5 2 5 0 79 8 394

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 35 10 3 5 0 0 82 8 29
2017 Not a person with a disability 41 42 11 2 1 2 1 85 3 396
2014 Person with a disability 37 27 3 7 16 10 0 71 25 28
2014 Not a person with a disability 36 41 14 5 2 3 0 79 7 394
2011 Person with a disability 27 31 8 23 8 4 0 60 32 26
2011 Not a person with a disability 38 39 15 3 2 2 1 79 6 386

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 39 6 0 8 0 0 86 8 30
2017 Not a person with a disability 52 36 7 3 1 0 0 89 4 396
2014 Person with a disability 50 25 4 7 16 0 0 74 22 28
2014 Not a person with a disability 43 42 8 4 3 0 0 86 6 394
2011 Person with a disability 35 31 15 8 12 0 0 65 19 26
2011 Not a person with a disability 44 37 11 5 2 1 0 82 7 385
2008 Person with a disability 24 59 12 0 6 0 0 82 6 17
2008 Not a person with a disability 36 38 14 7 5 0 0 74 12 243

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 27 10 13 8 3 0 68 22 30
2017 Not a person with a disability 40 40 14 4 2 0 0 80 6 395
2014 Person with a disability 34 24 22 7 12 0 0 58 19 28
2014 Not a person with a disability 28 42 15 10 4 1 0 71 14 393
2011 Person with a disability 27 27 15 15 15 0 0 54 31 26
2011 Not a person with a disability 28 38 18 10 5 1 0 66 16 383

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 26 21 9 8 0 0 62 17 30
2017 Not a person with a disability 41 42 9 5 3 0 0 83 8 395
2014 Person with a disability 41 17 16 17 9 0 0 58 26 28
2014 Not a person with a disability 29 44 11 11 3 1 0 74 15 392
2011 Person with a disability 27 23 12 23 15 0 0 50 38 26
2011 Not a person with a disability 30 41 15 10 4 0 0 71 14 386
2008 Person with a disability 29 53 18 0 0 0 0 82 0 17
2008 Not a person with a disability 25 38 18 12 7 0 0 64 19 245

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 9 29 17 16 0 0 39 33 30
2017 Not a person with a disability 37 24 19 10 4 5 1 64 15 396
2014 Person with a disability 34 7 11 22 23 0 3 43 47 28
2014 Not a person with a disability 27 26 18 12 11 6 1 57 24 393
2011 Person with a disability 23 23 8 19 23 4 0 48 44 26
2011 Not a person with a disability 28 23 19 14 11 3 1 54 26 387
2008 Person with a disability 35 12 29 18 6 0 0 47 24 17
2008 Not a person with a disability 21 29 17 18 11 3 0 51 31 245
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 32 37 32 30
2017 Not a person with a disability 28 36 36 397
2014 Person with a disability 43 31 26 28
2014 Not a person with a disability 38 29 33 394
2011 Person with a disability 50 23 27 26
2011 Not a person with a disability 38 27 36 386

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Not a person with a disability 11 18 44 3 16 9 111
2014 Person with a disability 15 0 52 8 9999 25 12
2014 Not a person with a disability 9 22 54 3 9999 12 147
2011 Person with a disability 15 8 54 23 9999 0 13
2011 Not a person with a disability 8 13 63 5 9999 11 145
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 25 75 30
2017 Not a person with a disability 13 87 396
2014 Person with a disability 45 55 27
2014 Not a person with a disability 13 87 393

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 42 52
2014 Person with a disability 54 12
2014 Not a person with a disability 57 53

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 71 52
2014 Person with a disability 60 12
2014 Not a person with a disability 66 53

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 52
2014 Person with a disability 0 12
2014 Not a person with a disability 0 53

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 33 52
2014 Person with a disability 44 12
2014 Not a person with a disability 37 53

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 44 52
2014 Person with a disability 59 12
2014 Not a person with a disability 34 53

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 32 52
2014 Person with a disability 61 12
2014 Not a person with a disability 36 53

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 41 52
2014 Person with a disability 67 12
2014 Not a person with a disability 31 53

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 52
2014 Person with a disability 47 12
2014 Not a person with a disability 26 53

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 58 52
2014 Person with a disability 76 12
2014 Not a person with a disability 54 53

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 30 52
2014 Person with a disability 48 12
2014 Not a person with a disability 28 53

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 52

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 19 52
2014 Not a person with a disability 11 53

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 52
2014 Not a person with a disability 16 53

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 32 52
2014 Person with a disability 75 12
2014 Not a person with a disability 36 53

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 22 52
2014 Person with a disability 44 12
2014 Not a person with a disability 20 53

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 19 52
2014 Not a person with a disability 19 53

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 67 52
2014 Person with a disability 45 12
2014 Not a person with a disability 60 53

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 33 52
2014 Not a person with a disability 23 53

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 52
2014 Not a person with a disability 13 53

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 52
2014 Person with a disability 43 12
2014 Not a person with a disability 17 53

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 20 52
2014 Not a person with a disability 28 53

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 50
2014 Not a person with a disability 11 49

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 22 50
2014 Not a person with a disability 25 49

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 50

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 27 50

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 50
2014 Not a person with a disability 11 49

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 50
2014 Not a person with a disability 9 49

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 28 50
2014 Not a person with a disability 17 49

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 50
2014 Not a person with a disability 17 49

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 50 50
2014 Not a person with a disability 37 49

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 45 50
2014 Not a person with a disability 52 49

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 50

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 86 14 53

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 13 17 0 7 32 10 57 13 30
2017 Not a person with a disability 16 15 17 7 2 33 11 54 16 396
2014 Person with a disability 10 13 24 10 16 21 6 31 36 28
2014 Not a person with a disability 12 19 19 5 5 30 9 51 17 393

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 34 11 10 8 7 7 67 21 29
2017 Not a person with a disability 24 31 18 7 2 15 3 67 11 397
2014 Person with a disability 27 30 13 6 12 7 3 64 21 28
2014 Not a person with a disability 22 31 21 4 6 15 1 64 12 393
2011 Person with a disability 42 19 12 12 15 0 0 62 27 26
2011 Not a person with a disability 40 34 14 4 2 5 0 78 7 384
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 33 10 7 0 0 10 81 7 30
2017 Not a person with a disability 22 45 13 9 3 2 7 73 13 396
2014 Person with a disability 39 33 11 7 7 3 0 74 15 28
2014 Not a person with a disability 17 49 11 7 3 3 11 76 12 393
2011 Person with a disability 27 38 12 8 4 0 12 74 13 26
2011 Not a person with a disability 25 48 11 7 2 1 7 79 9 387
2008 Person with a disability 41 29 12 6 0 0 12 80 7 17
2008 Not a person with a disability 22 47 11 7 2 2 7 77 10 245

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 6 13 31 10 8 17 16 29 26 30
2017 Not a person with a disability 10 19 23 4 3 30 12 50 11 395
2014 Person with a disability 14 13 21 14 22 14 3 32 43 28
2014 Not a person with a disability 5 20 22 6 2 30 14 46 15 392
2011 Person with a disability 15 12 19 15 0 27 12 44 25 26
2011 Not a person with a disability 6 20 21 7 2 34 9 47 16 385

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 10 17 0 4 10 10 73 6 30
2017 Not a person with a disability 38 30 10 2 1 10 8 84 3 397
2014 Person with a disability 39 14 7 17 6 14 3 64 27 28
2014 Not a person with a disability 28 32 12 3 1 13 11 79 5 393
2011 Person with a disability 27 23 15 8 8 8 12 62 19 26
2011 Not a person with a disability 41 31 10 3 2 6 7 83 6 388
2008 Person with a disability 35 18 24 6 0 6 12 64 7 17
2008 Not a person with a disability 31 35 16 3 0 8 7 77 4 245

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 16 14 7 0 10 10 73 9 30
2017 Not a person with a disability 33 31 13 2 1 12 8 81 3 396
2014 Person with a disability 40 24 7 12 3 11 3 74 18 28
2014 Not a person with a disability 24 32 15 3 1 16 9 75 5 390
2011 Person with a disability 23 19 8 23 4 12 12 55 35 26
2011 Not a person with a disability 35 32 14 3 1 9 6 79 5 385
2008 Person with a disability 29 47 6 6 0 6 6 87 7 17
2008 Not a person with a disability 31 31 13 7 4 7 7 73 12 245
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 9 91 396
2014 Person with a disability 36 64 28
2014 Not a person with a disability 7 93 392

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 32 34
2014 Not a person with a disability 38 26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 73 34
2014 Not a person with a disability 85 26

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 34
2014 Not a person with a disability 0 26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 34
2014 Not a person with a disability 0 26

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 15 34

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 34
2014 Person with a disability 0 10
2014 Not a person with a disability 23 26

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 34

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 34
2014 Not a person with a disability 40 26

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 35 34
2014 Not a person with a disability 19 26

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 34
2014 Person with a disability 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 34

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 15 34
2014 Not a person with a disability 18 26

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 34
2014 Not a person with a disability 0 26

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 34
2014 Not a person with a disability 40 26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 19 33
2014 Person with a disability 52 10
2014 Not a person with a disability 27 27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 33

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 33

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 33

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 33
2014 Person with a disability 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 69 33
2014 Not a person with a disability 66 27

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 23 33

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 33
2014 Not a person with a disability 0 25

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 33

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 33
2014 Not a person with a disability 0 25

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 33

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 54 33
2014 Not a person with a disability 37 25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 33

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 50 33
2014 Not a person with a disability 68 25

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 90 10 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 14 17 4 3 29 16 55 13 30
2017 Not a person with a disability 16 14 17 3 2 37 11 58 10 396
2014 Person with a disability 16 3 21 10 12 32 6 31 36 28
2014 Not a person with a disability 13 16 20 2 2 38 8 55 8 393

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 38 8 11 3 3 7 76 15 29
2017 Not a person with a disability 27 29 15 3 3 19 3 73 8 396
2014 Person with a disability 31 19 17 10 12 7 3 56 25 28
2014 Not a person with a disability 23 31 19 3 2 21 2 69 6 392
2011 Person with a disability 50 8 8 12 12 8 4 65 26 26
2011 Not a person with a disability 40 37 12 3 1 7 0 83 4 385
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 17 16 10 20 0 3 52 31 30
2017 Not a person with a disability 27 28 18 14 11 0 2 56 26 396

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 34 20 6 14 0 7 57 21 30
2017 Not a person with a disability 24 27 26 14 9 0 1 51 23 396

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 23 28 0 20 0 3 51 21 30
2017 Not a person with a disability 28 31 21 10 7 0 1 60 18 396

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 13 30 10 17 0 7 39 29 30
2017 Not a person with a disability 24 29 20 15 10 1 1 54 25 395

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 25 7 7 7 0 10 77 15 30
2017 Not a person with a disability 46 28 13 5 3 0 5 78 9 394

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 16 23 14 7 0 3 54 22 30
2017 Not a person with a disability 34 32 19 10 4 0 1 67 14 397

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 35 17 0 21 0 10 58 23 30
2017 Not a person with a disability 30 31 23 9 4 0 1 63 14 396

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 16 24 13 18 0 3 44 32 30
2017 Not a person with a disability 25 29 27 13 4 0 1 55 17 396

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 26 26 9 18 0 3 44 28 30
2017 Not a person with a disability 31 30 20 12 6 0 1 61 18 394

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 33 18 10 3 0 6 66 14 30
2017 Not a person with a disability 39 30 20 7 3 1 1 69 10 396

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 63 15 3 10 6 0 3 80 17 30
2017 Not a person with a disability 63 21 9 3 2 0 2 86 5 397

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 10 10 4 11 0 10 72 17 30
2017 Not a person with a disability 73 13 4 4 2 1 3 89 6 393

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 23 18 3 8 0 3 70 12 30
2017 Not a person with a disability 52 31 9 3 4 0 2 84 7 396

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 9 10 10 11 0 7 66 23 30
2017 Not a person with a disability 60 21 10 3 4 0 2 83 7 396

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 17 7 3 4 3 23 79 11 30
2017 Not a person with a disability 57 14 6 2 1 0 18 87 5 394

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 20 11 0 0 0 10 88 0 30
2017 Not a person with a disability 71 14 6 1 1 1 6 91 2 393

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 10 17 3 20 0 0 59 24 30
2017 Not a person with a disability 50 20 11 7 8 0 4 73 16 396

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 16 25 6 4 0 3 63 11 30
2017 Not a person with a disability 55 27 9 4 1 1 3 86 5 394

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 22 37 16 18 0 0 29 34 30
2017 Not a person with a disability 13 36 35 11 4 0 0 50 15 397

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 35 24 24 10 0 0 34 42 29
2017 Not a person with a disability 4 16 37 27 15 0 1 42 21 394

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 31 20 13 15 3 6 47 30 30
2017 Not a person with a disability 19 35 22 10 5 9 0 59 17 397

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 38 24 10 8 0 0 58 18 29
2017 Not a person with a disability 18 43 19 10 6 3 0 63 17 395
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 35 65 30
2017 Not a person with a disability 10 90 396
2014 Person with a disability 44 56 28
2014 Not a person with a disability 10 90 389

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 91 9 10
2017 Not a person with a disability 73 27 40
2014 Person with a disability 85 15 12
2014 Not a person with a disability 74 26 40

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 47 45 0 3 0 0 5 97 3 29
2014 Person with a disability 27 53 10 10 0 0 0 80 10 10
2014 Not a person with a disability 56 28 7 7 3 0 0 83 10 30
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 24 26 6 4 3 4 35 65 30
2017 Not a person with a disability 34 23 22 8 6 5 2 36 64 397

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 18
2017 Not a person with a disability 26 233

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 18
2017 Not a person with a disability 30 233

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 18
2017 Not a person with a disability 20 233

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 18
2017 Not a person with a disability 49 233

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 18
2017 Not a person with a disability 3 233

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 50 18
2017 Not a person with a disability 37 233

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 0 63 25 0 6 6 17
2017 Not a person with a disability 5 55 18 12 3 7 232

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 28 0 20 17 0 11 58 42 18
2017 Not a person with a disability 19 36 12 13 8 2 10 62 24 236

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 6 6 10 28 0 38 30 61 18
2017 Not a person with a disability 6 17 15 12 21 3 26 33 46 237
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