2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 55 37 3 5 0 0 0 92 5 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 39 2 6 2 0 0 90 8 82
2017 University certificate or diploma below the bachelor's level 73 27 0 0 0 0 0 100 0 15
2017 Bachelor's degree 47 45 4 4 1 0 0 92 4 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 44 5 3 0 0 0 92 3 104
2014 Secondary or high school graduation certificate or equivalent or less 55 27 7 8 2 0 0 83 10 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 50 8 8 2 0 0 82 11 91
2014 University certificate or diploma below the bachelor's level 36 53 5 6 0 0 0 89 6 17
2014 Bachelor's degree 32 52 4 9 3 0 0 84 11 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 52 5 8 3 0 0 83 11 101
2011 Secondary or high school graduation certificate or equivalent or less 47 41 5 6 0 0 2 89 6 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 47 1 4 0 0 0 95 4 99
2011 University certificate or diploma below the bachelor's level 38 63 0 0 0 0 0 100 0 16
2011 Bachelor's degree 40 49 4 7 1 0 0 89 7 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 53 2 6 0 0 0 92 6 99
2008 Secondary or high school graduation certificate or equivalent or less 44 38 14 2 2 0 0 82 4 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 40 3 10 3 0 0 84 13 62
2008 University certificate or diploma below the bachelor's level 38 54 0 8 0 0 0 92 8 13
2008 Bachelor's degree 47 43 2 7 1 0 0 90 8 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 43 2 4 0 0 0 94 4 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 64 28 5 3 0 0 0 92 3 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 24 2 5 1 0 0 92 6 82
2017 University certificate or diploma below the bachelor's level 80 20 0 0 0 0 0 100 0 15
2017 Bachelor's degree 72 24 3 1 0 0 0 96 1 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 22 4 6 1 0 1 89 7 104
2014 Secondary or high school graduation certificate or equivalent or less 65 25 3 5 0 0 2 92 5 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 26 4 10 1 2 0 85 11 91
2014 University certificate or diploma below the bachelor's level 41 53 0 5 0 0 0 95 5 17
2014 Bachelor's degree 64 25 4 4 1 0 1 91 5 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 28 4 7 3 0 0 86 10 101
2011 Secondary or high school graduation certificate or equivalent or less 69 23 3 3 0 0 2 94 3 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 20 5 4 1 0 0 90 5 99
2011 University certificate or diploma below the bachelor's level 73 27 0 0 0 0 0 100 0 15
2011 Bachelor's degree 75 17 4 1 1 1 0 93 2 136
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 24 5 1 2 1 0 92 3 99
2008 Secondary or high school graduation certificate or equivalent or less 72 16 6 2 2 2 0 90 4 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 39 0 2 3 0 0 95 5 62
2008 University certificate or diploma below the bachelor's level 46 46 8 0 0 0 0 92 0 13
2008 Bachelor's degree 67 24 1 5 2 0 0 92 7 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 18 6 8 4 0 0 82 12 51

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 19 11 5 1 0 4 82 6 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 27 7 4 6 0 1 82 10 82
2017 University certificate or diploma below the bachelor's level 46 34 6 13 0 0 0 80 13 15
2017 Bachelor's degree 59 23 12 4 2 0 1 82 6 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 15 6 14 5 0 0 75 19 104
2014 Secondary or high school graduation certificate or equivalent or less 61 28 8 3 0 0 0 89 3 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 32 11 5 2 0 1 82 7 91
2014 University certificate or diploma below the bachelor's level 48 35 5 12 0 0 0 83 12 17
2014 Bachelor's degree 51 35 5 8 1 0 1 87 8 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 18 10 18 2 0 0 70 20 101
2011 Secondary or high school graduation certificate or equivalent or less 53 31 5 9 0 0 2 86 10 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 19 8 8 1 0 0 83 9 98
2011 University certificate or diploma below the bachelor's level 69 25 6 0 0 0 0 94 0 16
2011 Bachelor's degree 62 25 4 7 2 0 0 87 9 136
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 19 5 14 3 0 0 78 17 99
2008 Secondary or high school graduation certificate or equivalent or less 62 24 8 6 0 0 0 86 6 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 21 5 8 6 0 2 80 15 62
2008 University certificate or diploma below the bachelor's level 31 38 15 15 0 0 0 69 15 13
2008 Bachelor's degree 57 28 3 9 2 0 0 85 12 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 33 8 8 8 0 0 76 16 51

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 32 1 9 4 0 2 85 13 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 30 6 6 3 0 0 85 9 82
2017 University certificate or diploma below the bachelor's level 66 27 0 7 0 0 0 93 7 15
2017 Bachelor's degree 51 36 5 6 2 0 0 86 9 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 35 3 9 1 0 0 87 10 104
2014 Secondary or high school graduation certificate or equivalent or less 61 23 3 8 5 0 0 84 13 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 35 6 12 11 0 0 71 23 91
2014 University certificate or diploma below the bachelor's level 65 23 6 6 0 0 0 88 6 17
2014 Bachelor's degree 42 32 6 10 10 0 0 74 19 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 37 7 14 6 0 0 72 21 101
2011 Secondary or high school graduation certificate or equivalent or less 52 35 5 6 0 0 2 89 6 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 31 8 6 5 0 0 81 11 99
2011 University certificate or diploma below the bachelor's level 60 33 0 0 7 0 0 93 7 15
2011 Bachelor's degree 45 34 6 10 5 0 0 79 15 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 26 11 15 3 0 0 71 18 99

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 56 33 5 5 0 0 2 90 5 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 37 7 6 1 0 1 86 7 82
2017 University certificate or diploma below the bachelor's level 34 54 6 0 0 0 7 94 0 15
2017 Bachelor's degree 39 41 13 6 1 0 1 80 6 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 38 10 3 2 0 1 85 5 104
2014 Secondary or high school graduation certificate or equivalent or less 55 25 16 2 2 0 0 81 3 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 36 10 10 5 0 1 75 15 91
2014 University certificate or diploma below the bachelor's level 36 52 6 0 0 6 0 94 0 17
2014 Bachelor's degree 35 41 14 6 3 0 0 76 10 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 46 4 8 3 1 0 84 12 101
2011 Secondary or high school graduation certificate or equivalent or less 36 33 9 14 6 0 2 70 21 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 41 13 7 1 0 0 79 8 98
2011 University certificate or diploma below the bachelor's level 31 56 6 0 6 0 0 88 6 16
2011 Bachelor's degree 40 39 9 6 4 0 2 81 10 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 42 9 2 1 0 3 88 3 99
2008 Secondary or high school graduation certificate or equivalent or less 26 40 20 8 4 0 2 67 12 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 42 15 15 8 2 0 62 23 62
2008 University certificate or diploma below the bachelor's level 31 31 23 0 8 8 0 67 8 13
2008 Bachelor's degree 19 31 23 14 12 1 0 51 26 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 31 25 18 4 0 0 53 22 51

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 40 16 0 4 0 0 80 4 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 38 13 9 1 0 0 77 10 82
2017 University certificate or diploma below the bachelor's level 54 40 0 6 0 0 0 94 6 15
2017 Bachelor's degree 36 44 10 6 4 0 0 81 9 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 34 8 10 4 0 0 79 13 104
2014 Secondary or high school graduation certificate or equivalent or less 48 39 9 4 0 0 0 87 4 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 37 13 6 3 0 0 77 10 91
2014 University certificate or diploma below the bachelor's level 26 55 6 13 0 0 0 81 13 16
2014 Bachelor's degree 22 55 10 9 4 0 0 77 13 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 39 9 11 5 0 0 75 16 101
2011 Secondary or high school graduation certificate or equivalent or less 47 27 16 3 6 0 2 75 10 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 47 13 5 2 1 0 80 7 99
2011 University certificate or diploma below the bachelor's level 31 44 6 6 13 0 0 75 19 16
2011 Bachelor's degree 34 45 11 9 1 0 0 78 11 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 38 10 8 5 0 0 77 13 98
2008 Secondary or high school graduation certificate or equivalent or less 36 40 20 0 4 0 0 76 4 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 42 11 13 8 0 0 68 21 62
2008 University certificate or diploma below the bachelor's level 38 46 15 0 0 0 0 85 0 13
2008 Bachelor's degree 27 47 16 7 3 0 0 73 10 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 41 10 8 4 0 0 78 12 51

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 36 11 2 4 0 0 83 6 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 36 13 5 2 0 0 80 7 82
2017 University certificate or diploma below the bachelor's level 60 40 0 0 0 0 0 100 0 15
2017 Bachelor's degree 38 42 11 5 4 0 0 80 9 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 31 4 12 3 0 0 82 15 104
2014 Secondary or high school graduation certificate or equivalent or less 55 31 7 6 0 0 0 87 6 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 36 10 6 4 0 0 79 11 91
2014 University certificate or diploma below the bachelor's level 54 40 0 6 0 0 0 94 6 17
2014 Bachelor's degree 34 41 10 11 3 0 0 75 15 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 36 9 8 6 0 0 78 13 100
2011 Secondary or high school graduation certificate or equivalent or less 42 31 15 5 5 2 2 75 10 62
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 47 8 6 3 0 0 83 9 99
2011 University certificate or diploma below the bachelor's level 50 19 6 13 13 0 0 69 25 16
2011 Bachelor's degree 39 41 10 7 4 0 0 80 10 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 39 10 7 5 0 0 78 12 100
2008 Secondary or high school graduation certificate or equivalent or less 56 28 10 2 4 0 0 84 6 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 39 8 13 6 0 0 73 19 62
2008 University certificate or diploma below the bachelor's level 23 77 0 0 0 0 0 100 0 13
2008 Bachelor's degree 30 48 13 5 5 0 0 78 9 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 39 8 10 4 0 0 78 14 51

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 38 5 2 4 0 0 90 5 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 31 6 2 1 0 0 91 4 81
2017 University certificate or diploma below the bachelor's level 61 27 13 0 0 0 0 87 0 15
2017 Bachelor's degree 49 40 8 3 0 0 0 88 3 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 39 6 4 1 0 0 89 5 104
2014 Secondary or high school graduation certificate or equivalent or less 57 32 6 3 0 1 0 91 3 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 48 9 3 1 0 2 87 5 90
2014 University certificate or diploma below the bachelor's level 53 41 0 0 6 0 0 94 6 17
2014 Bachelor's degree 46 40 9 4 0 0 1 86 4 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 40 8 3 1 1 0 88 4 101

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 28 9 3 6 2 0 81 9 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 39 4 10 2 0 0 83 12 82
2017 University certificate or diploma below the bachelor's level 41 47 13 0 0 0 0 87 0 15
2017 Bachelor's degree 43 32 14 5 4 1 2 76 9 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 36 11 11 2 0 0 77 12 103
2014 Secondary or high school graduation certificate or equivalent or less 40 35 11 7 4 2 1 78 11 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 36 14 5 4 2 1 75 10 91
2014 University certificate or diploma below the bachelor's level 30 29 24 6 6 0 5 62 13 17
2014 Bachelor's degree 32 38 13 7 4 3 3 74 12 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 45 11 8 3 0 1 78 11 101
2011 Secondary or high school graduation certificate or equivalent or less 33 39 9 13 5 0 2 73 17 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 44 16 1 2 1 0 80 3 98
2011 University certificate or diploma below the bachelor's level 38 38 6 13 0 0 6 80 13 16
2011 Bachelor's degree 44 36 10 6 4 0 0 80 9 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 43 12 7 1 0 1 80 8 99

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 26 5 3 3 2 11 87 7 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 24 6 5 3 2 12 83 10 82
2017 University certificate or diploma below the bachelor's level 60 14 19 7 0 0 0 74 7 15
2017 Bachelor's degree 50 22 10 4 3 1 10 81 7 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 26 10 7 6 1 19 73 15 104
2014 Secondary or high school graduation certificate or equivalent or less 47 24 13 6 2 2 7 78 8 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 27 12 6 1 3 5 79 8 91
2014 University certificate or diploma below the bachelor's level 30 46 0 12 6 0 6 80 20 17
2014 Bachelor's degree 42 24 11 7 3 1 13 76 11 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 28 5 6 4 2 22 80 13 101
2011 Secondary or high school graduation certificate or equivalent or less 43 29 5 6 2 0 16 85 9 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 21 8 8 2 0 7 80 11 99
2011 University certificate or diploma below the bachelor's level 38 19 0 13 6 6 19 75 25 16
2011 Bachelor's degree 49 23 7 9 5 0 7 77 16 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 23 5 11 5 0 15 75 19 100
2008 Secondary or high school graduation certificate or equivalent or less 70 14 6 2 2 0 6 89 4 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 39 3 6 0 0 6 90 7 62
2008 University certificate or diploma below the bachelor's level 38 38 8 0 8 0 8 83 8 13
2008 Bachelor's degree 56 24 2 6 6 1 5 85 12 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 24 4 12 6 0 12 76 20 51

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 41 13 2 0 0 0 85 2 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 37 9 5 3 0 0 83 8 82
2017 University certificate or diploma below the bachelor's level 48 38 14 0 0 0 0 86 0 15
2017 Bachelor's degree 29 47 12 7 5 0 0 76 12 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 40 12 6 3 0 0 79 9 104
2014 Secondary or high school graduation certificate or equivalent or less 48 34 6 10 2 0 0 82 12 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 46 12 6 4 0 0 77 11 91
2014 University certificate or diploma below the bachelor's level 24 64 0 0 11 0 0 89 11 17
2014 Bachelor's degree 23 51 15 8 3 0 0 74 11 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 39 13 12 5 0 0 70 17 101
2011 Secondary or high school graduation certificate or equivalent or less 41 25 19 8 5 0 2 68 13 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 47 11 8 2 0 0 79 10 99
2011 University certificate or diploma below the bachelor's level 25 44 13 6 13 0 0 69 19 16
2011 Bachelor's degree 25 44 19 6 6 0 0 70 12 135
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 37 11 10 8 0 0 71 18 100
2008 Secondary or high school graduation certificate or equivalent or less 43 39 6 10 2 0 0 82 12 49
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 42 16 13 3 0 0 68 16 62
2008 University certificate or diploma below the bachelor's level 23 62 8 0 8 0 0 85 8 13
2008 Bachelor's degree 24 49 13 9 5 0 0 73 14 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 39 10 8 4 0 0 78 12 51

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 35 13 9 3 0 0 75 12 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 34 16 9 6 0 0 70 14 82
2017 University certificate or diploma below the bachelor's level 40 33 14 6 0 7 0 79 6 15
2017 Bachelor's degree 28 38 15 12 7 1 0 66 19 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 43 12 10 3 0 0 75 13 104
2014 Secondary or high school graduation certificate or equivalent or less 41 26 16 10 7 0 0 67 17 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 40 17 8 6 0 0 69 14 91
2014 University certificate or diploma below the bachelor's level 29 30 12 0 24 6 0 62 25 17
2014 Bachelor's degree 22 39 21 13 4 0 0 61 18 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 39 12 16 8 0 0 64 23 101
2011 Secondary or high school graduation certificate or equivalent or less 25 39 8 17 9 0 2 65 27 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 40 16 10 3 0 0 70 13 98
2011 University certificate or diploma below the bachelor's level 31 25 13 19 13 0 0 56 31 16
2011 Bachelor's degree 24 51 9 12 4 0 0 75 15 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 39 9 15 10 0 0 66 25 100

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 34 16 4 2 0 0 79 6 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 38 16 10 6 0 0 69 16 81
2017 University certificate or diploma below the bachelor's level 47 27 12 7 0 7 0 79 7 15
2017 Bachelor's degree 23 42 16 13 6 0 0 66 18 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 45 7 12 4 0 1 77 16 104

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 39 5 4 0 0 0 91 4 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 40 8 2 5 0 0 84 7 82
2017 University certificate or diploma below the bachelor's level 61 27 0 7 6 0 0 87 13 15
2017 Bachelor's degree 43 39 11 5 1 0 0 83 6 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 36 7 6 2 0 0 86 8 104
2014 Secondary or high school graduation certificate or equivalent or less 57 37 5 1 0 0 0 94 1 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 49 5 2 3 0 0 89 5 91
2014 University certificate or diploma below the bachelor's level 36 41 17 5 0 0 0 77 5 17
2014 Bachelor's degree 38 42 14 4 1 1 0 81 5 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 31 9 3 4 1 0 84 7 101
2011 Secondary or high school graduation certificate or equivalent or less 44 36 9 5 3 2 2 82 8 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 48 8 2 2 1 0 88 4 99
2011 University certificate or diploma below the bachelor's level 38 31 0 19 6 6 0 73 27 16
2011 Bachelor's degree 49 38 7 5 1 0 0 86 7 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 40 12 1 5 0 0 82 6 100
2008 Secondary or high school graduation certificate or equivalent or less 60 32 6 2 0 0 0 92 2 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 39 13 3 7 0 0 77 10 61
2008 University certificate or diploma below the bachelor's level 31 54 0 8 8 0 0 85 15 13
2008 Bachelor's degree 47 29 13 7 5 0 0 76 12 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 29 10 4 2 0 0 84 6 51

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 36 9 13 2 0 0 76 15 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 37 13 5 5 0 0 77 9 82
2017 University certificate or diploma below the bachelor's level 47 33 7 6 7 0 0 80 13 15
2017 Bachelor's degree 34 34 19 9 4 0 0 68 13 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 36 11 11 4 0 0 74 15 104

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 66 34 0 0 0 0 0 100 0 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 25 8 1 2 0 0 88 4 82
2017 University certificate or diploma below the bachelor's level 61 32 7 0 0 0 0 93 0 15
2017 Bachelor's degree 47 41 12 1 1 0 0 87 1 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 32 12 3 0 0 0 85 3 104
2014 Secondary or high school graduation certificate or equivalent or less 83 12 3 2 0 0 0 96 2 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 32 2 1 2 0 0 95 3 91
2014 University certificate or diploma below the bachelor's level 66 34 0 0 0 0 0 100 0 17
2014 Bachelor's degree 55 32 8 5 1 1 0 87 5 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 30 10 4 2 0 0 84 6 101
2011 Secondary or high school graduation certificate or equivalent or less 59 27 10 2 2 0 2 87 3 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 36 7 1 1 0 0 91 2 99
2011 University certificate or diploma below the bachelor's level 44 50 6 0 0 0 0 94 0 16
2011 Bachelor's degree 48 43 7 3 0 0 0 91 3 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 24 12 6 1 0 0 81 7 99

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 38 11 2 4 0 0 83 6 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 40 9 7 3 0 2 80 11 82
2017 University certificate or diploma below the bachelor's level 47 47 0 6 0 0 0 94 6 15
2017 Bachelor's degree 27 42 17 8 6 0 1 69 14 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 39 11 5 5 0 0 80 9 104
2014 Secondary or high school graduation certificate or equivalent or less 38 35 17 6 4 0 0 73 10 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 49 9 8 8 0 0 76 15 91
2014 University certificate or diploma below the bachelor's level 36 35 12 12 5 0 0 71 17 17
2014 Bachelor's degree 24 46 16 6 7 1 0 71 13 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 40 12 19 3 0 0 66 22 101
2011 Secondary or high school graduation certificate or equivalent or less 30 40 10 16 3 0 2 71 19 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 41 14 5 4 0 0 77 9 99
2011 University certificate or diploma below the bachelor's level 13 50 19 13 6 0 0 63 19 16
2011 Bachelor's degree 32 46 11 5 6 0 0 78 11 136
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 38 8 11 9 0 1 71 20 99

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 30 13 2 4 0 0 82 6 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 31 7 9 2 0 0 82 11 82
2017 University certificate or diploma below the bachelor's level 53 28 13 6 0 0 0 81 6 15
2017 Bachelor's degree 35 36 13 9 5 0 2 72 14 166
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 41 7 9 7 0 0 77 16 103
2014 Secondary or high school graduation certificate or equivalent or less 47 32 12 9 0 0 1 80 9 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 35 19 6 8 0 0 67 14 91
2014 University certificate or diploma below the bachelor's level 24 52 6 6 11 0 0 76 17 17
2014 Bachelor's degree 31 42 9 12 6 0 0 72 18 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 34 13 11 6 0 1 70 17 101

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 27 17 2 4 0 0 77 5 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 38 11 7 2 0 0 80 9 82
2017 University certificate or diploma below the bachelor's level 41 54 0 6 0 0 0 94 6 15
2017 Bachelor's degree 32 39 19 6 3 1 1 72 9 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 39 14 4 2 0 0 80 6 104
2014 Secondary or high school graduation certificate or equivalent or less 41 39 16 1 2 0 0 80 4 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 40 12 8 5 2 0 75 13 91
2014 University certificate or diploma below the bachelor's level 36 41 11 6 5 0 0 77 11 17
2014 Bachelor's degree 25 47 14 8 6 0 0 72 14 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 44 13 11 4 1 0 71 15 101
2011 Secondary or high school graduation certificate or equivalent or less 39 30 23 5 0 2 2 71 5 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 47 10 5 2 0 0 83 7 99
2011 University certificate or diploma below the bachelor's level 31 38 19 0 13 0 0 69 13 16
2011 Bachelor's degree 37 43 9 7 1 2 0 82 8 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 30 18 8 4 0 0 70 12 100

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 28 12 1 2 0 0 85 3 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 45 6 0 6 1 0 88 6 82
2017 University certificate or diploma below the bachelor's level 61 20 14 6 0 0 0 80 6 15
2017 Bachelor's degree 41 39 12 5 3 0 0 80 8 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 40 10 5 4 0 0 81 9 104
2014 Secondary or high school graduation certificate or equivalent or less 54 31 8 8 0 0 0 84 8 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 42 8 2 5 0 0 84 7 91
2014 University certificate or diploma below the bachelor's level 37 52 6 0 5 0 0 89 5 17
2014 Bachelor's degree 30 46 15 5 3 1 0 77 8 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 37 16 8 2 0 0 73 11 101
2011 Secondary or high school graduation certificate or equivalent or less 46 30 11 8 3 0 2 77 11 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 40 6 9 0 0 0 85 9 99
2011 University certificate or diploma below the bachelor's level 50 13 31 0 6 0 0 63 6 16
2011 Bachelor's degree 34 50 8 4 4 0 0 84 8 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 39 10 8 5 0 0 77 13 100
2008 Secondary or high school graduation certificate or equivalent or less 34 56 2 4 4 0 0 90 8 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 45 16 3 3 0 0 77 6 62
2008 University certificate or diploma below the bachelor's level 23 62 8 0 8 0 0 85 8 13
2008 Bachelor's degree 27 50 13 5 6 0 0 77 10 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 55 4 0 4 0 0 92 4 51

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 30 14 3 1 0 0 81 4 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 26 12 7 1 0 1 80 9 82
2017 University certificate or diploma below the bachelor's level 52 27 14 0 0 0 6 85 0 15
2017 Bachelor's degree 47 37 10 5 2 1 0 84 7 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 44 12 7 3 0 0 78 10 104
2014 Secondary or high school graduation certificate or equivalent or less 42 41 14 3 0 0 0 83 3 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 40 12 9 0 1 0 79 9 91
2014 University certificate or diploma below the bachelor's level 41 41 12 0 6 0 0 82 6 17
2014 Bachelor's degree 41 31 19 5 3 1 0 73 9 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 40 16 8 7 0 0 69 15 101
2011 Secondary or high school graduation certificate or equivalent or less 42 37 15 5 2 0 0 79 6 62
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 35 12 2 2 0 0 84 4 99
2011 University certificate or diploma below the bachelor's level 44 44 13 0 0 0 0 88 0 16
2011 Bachelor's degree 42 31 14 9 4 0 0 73 13 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 34 20 5 2 0 0 73 7 100
2008 Secondary or high school graduation certificate or equivalent or less 34 36 16 12 2 0 0 70 14 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 44 15 10 2 0 0 74 11 62
2008 University certificate or diploma below the bachelor's level 38 38 23 0 0 0 0 77 0 13
2008 Bachelor's degree 31 41 19 7 1 0 1 73 8 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 45 14 14 8 0 0 65 22 51

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 5 16 37 20 18 0 3 40 22 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 26 38 18 9 0 5 28 32 81
2017 University certificate or diploma below the bachelor's level 0 20 47 13 13 0 7 28 21 15
2017 Bachelor's degree 6 24 44 15 7 0 5 23 31 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 20 44 20 8 0 5 29 25 104
2014 Secondary or high school graduation certificate or equivalent or less 11 20 33 28 6 0 2 35 32 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 30 39 13 5 2 1 18 41 91
2014 University certificate or diploma below the bachelor's level 5 41 23 12 6 6 6 20 53 17
2014 Bachelor's degree 8 29 39 15 7 1 1 23 38 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 23 43 14 7 1 2 22 34 101
2011 Secondary or high school graduation certificate or equivalent or less 10 21 46 13 8 0 3 21 31 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 21 41 24 4 0 2 29 29 99
2011 University certificate or diploma below the bachelor's level 0 38 38 19 6 0 0 25 38 16
2011 Bachelor's degree 13 22 33 19 9 1 4 29 36 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 20 47 9 7 0 5 17 34 100
2008 Secondary or high school graduation certificate or equivalent or less 8 34 26 16 10 0 6 28 45 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 32 34 10 5 2 3 15 49 62
2008 University certificate or diploma below the bachelor's level 8 23 31 23 8 8 0 33 33 13
2008 Bachelor's degree 14 30 38 13 5 0 0 17 44 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 29 31 14 8 0 2 22 46 51

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 4 20 30 17 19 0 10 40 26 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 20 29 25 14 8 2 43 25 82
2017 University certificate or diploma below the bachelor's level 7 21 26 33 0 7 7 38 32 15
2017 Bachelor's degree 11 14 30 23 14 3 6 40 27 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 15 27 31 13 1 5 47 25 102
2014 Secondary or high school graduation certificate or equivalent or less 11 18 27 22 15 5 3 40 31 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 25 31 17 9 7 2 28 38 91
2014 University certificate or diploma below the bachelor's level 6 34 13 19 14 7 7 39 46 15
2014 Bachelor's degree 7 21 32 24 10 2 3 36 30 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 25 25 19 12 3 4 34 39 101
2011 Secondary or high school graduation certificate or equivalent or less 10 22 22 27 11 2 6 41 34 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 16 33 24 15 2 3 41 23 99
2011 University certificate or diploma below the bachelor's level 0 44 25 19 13 0 0 31 44 16
2011 Bachelor's degree 11 18 28 23 11 4 6 37 32 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 9 33 32 12 0 5 46 19 100
2008 Secondary or high school graduation certificate or equivalent or less 8 28 28 18 12 2 4 32 38 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 28 15 23 8 3 2 33 52 61
2008 University certificate or diploma below the bachelor's level 8 23 38 15 8 8 0 25 33 13
2008 Bachelor's degree 14 22 38 15 9 0 1 25 36 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 24 20 31 10 0 2 42 38 51

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 5 18 35 17 21 0 5 39 24 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 19 34 23 9 2 4 34 29 81
2017 University certificate or diploma below the bachelor's level 6 20 26 27 7 7 7 39 31 15
2017 Bachelor's degree 9 20 42 16 9 1 2 27 30 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 15 41 20 11 0 5 32 25 104
2014 Secondary or high school graduation certificate or equivalent or less 4 25 34 21 11 3 2 34 31 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 18 36 19 8 4 2 29 32 91
2014 University certificate or diploma below the bachelor's level 0 35 35 5 19 6 0 25 37 17
2014 Bachelor's degree 15 29 30 16 7 1 3 24 45 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 20 29 16 12 0 6 29 40 101
2011 Secondary or high school graduation certificate or equivalent or less 13 16 27 32 6 2 3 41 31 62
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 22 37 20 12 1 3 34 27 99
2011 University certificate or diploma below the bachelor's level 6 19 50 6 13 6 0 20 27 16
2011 Bachelor's degree 14 22 27 17 9 5 6 28 41 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 19 28 24 9 1 6 35 34 100
2008 Secondary or high school graduation certificate or equivalent or less 6 30 30 16 10 4 4 28 39 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 35 31 8 8 0 3 17 52 62
2008 University certificate or diploma below the bachelor's level 8 15 46 8 15 8 0 25 25 13
2008 Bachelor's degree 14 21 35 21 6 1 2 28 36 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 27 25 20 10 0 2 30 44 51

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 2 19 26 22 25 0 6 49 23 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 16 29 30 15 3 3 48 21 79
2017 University certificate or diploma below the bachelor's level 0 7 33 26 27 0 7 57 7 15
2017 Bachelor's degree 5 13 31 30 17 1 2 48 19 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 14 31 38 11 0 3 51 17 103
2014 Secondary or high school graduation certificate or equivalent or less 3 17 30 29 16 3 2 48 21 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 18 33 27 14 3 0 42 24 91
2014 University certificate or diploma below the bachelor's level 0 29 6 28 31 6 0 63 31 17
2014 Bachelor's degree 5 17 35 30 9 2 2 41 23 147
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 18 40 21 13 0 2 34 25 101
2011 Secondary or high school graduation certificate or equivalent or less 2 15 27 34 19 0 3 55 17 62
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 13 28 37 15 0 3 54 17 99
2011 University certificate or diploma below the bachelor's level 0 13 44 38 6 0 0 44 13 16
2011 Bachelor's degree 4 16 29 31 13 1 5 47 22 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 1 13 42 32 8 0 4 42 15 100
2008 Secondary or high school graduation certificate or equivalent or less 12 18 30 26 8 2 4 36 32 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 18 34 19 10 3 2 31 34 62
2008 University certificate or diploma below the bachelor's level 0 15 31 46 8 0 0 54 15 13
2008 Bachelor's degree 6 10 42 34 6 0 2 40 17 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 22 45 25 2 0 2 28 26 51

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 5 18 26 11 26 2 13 43 27 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 22 29 27 11 0 4 40 30 81
2017 University certificate or diploma below the bachelor's level 7 22 7 20 29 0 15 57 34 14
2017 Bachelor's degree 11 16 28 24 14 1 7 41 28 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 14 38 23 14 3 3 40 20 104
2014 Secondary or high school graduation certificate or equivalent or less 5 20 31 19 14 2 7 37 28 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 24 29 15 11 2 2 27 42 91
2014 University certificate or diploma below the bachelor's level 12 34 18 6 17 6 6 26 53 17
2014 Bachelor's degree 12 25 26 21 9 3 4 33 39 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 22 33 17 9 1 5 27 37 101
2011 Secondary or high school graduation certificate or equivalent or less 9 20 30 20 16 0 5 38 31 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 16 30 25 12 3 5 41 26 99
2011 University certificate or diploma below the bachelor's level 0 19 56 13 13 0 0 25 19 16
2011 Bachelor's degree 15 21 28 19 12 1 3 32 38 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 24 28 23 12 0 6 38 32 99
2008 Secondary or high school graduation certificate or equivalent or less 8 28 34 14 12 0 4 27 38 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 16 32 26 5 2 6 33 32 62
2008 University certificate or diploma below the bachelor's level 0 8 42 33 17 0 0 50 8 12
2008 Bachelor's degree 7 16 38 25 12 0 2 37 24 85
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 16 31 25 2 4 4 30 36 51

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 33 15 14 15 2 10 33 51 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 21 29 20 10 6 6 35 31 81
2017 University certificate or diploma below the bachelor's level 14 27 20 19 7 7 7 30 47 15
2017 Bachelor's degree 16 22 20 21 13 5 4 37 41 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 20 25 25 8 3 5 37 36 104
2014 Secondary or high school graduation certificate or equivalent or less 5 16 22 20 28 6 3 53 22 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 22 26 25 6 10 1 34 36 91
2014 University certificate or diploma below the bachelor's level 23 18 30 18 0 6 6 20 46 17
2014 Bachelor's degree 7 20 26 26 13 5 3 42 29 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 17 28 29 9 2 4 40 29 101
2011 Secondary or high school graduation certificate or equivalent or less 11 11 27 27 11 0 11 44 25 62
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 11 29 24 22 4 5 51 17 99
2011 University certificate or diploma below the bachelor's level 6 19 31 25 13 0 6 40 27 16
2011 Bachelor's degree 5 18 27 25 13 5 7 43 26 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 12 24 32 14 3 8 52 20 99
2008 Secondary or high school graduation certificate or equivalent or less 8 28 26 16 10 6 6 30 41 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 27 16 19 3 5 6 25 56 62
2008 University certificate or diploma below the bachelor's level 15 23 31 23 8 0 0 31 38 13
2008 Bachelor's degree 7 35 29 12 12 1 5 25 44 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 33 20 20 14 0 4 35 45 51

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 1 21 35 18 17 2 5 38 24 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 19 36 23 10 5 2 36 26 81
2017 University certificate or diploma below the bachelor's level 0 14 33 26 13 7 7 45 16 15
2017 Bachelor's degree 8 19 38 19 9 2 4 31 29 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 23 41 20 5 1 4 26 31 104
2014 Secondary or high school graduation certificate or equivalent or less 4 22 31 17 18 3 6 38 29 62
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 20 33 17 9 8 1 29 35 91
2014 University certificate or diploma below the bachelor's level 6 18 45 12 12 6 0 26 26 17
2014 Bachelor's degree 15 19 35 17 11 1 3 28 36 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 19 34 14 15 0 4 31 34 101
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 70 17 10 3 0 0 0 87 3 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 20 5 10 6 0 0 79 16 81
2017 University certificate or diploma below the bachelor's level 60 27 0 6 7 0 0 87 13 15
2017 Bachelor's degree 66 21 5 5 1 0 2 89 6 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 23 9 6 3 0 0 82 9 104
2014 Secondary or high school graduation certificate or equivalent or less 73 20 2 3 0 0 2 95 3 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 11 10 8 2 0 2 79 11 91
2014 University certificate or diploma below the bachelor's level 48 35 5 6 0 6 0 88 6 17
2014 Bachelor's degree 57 28 5 6 3 0 1 86 9 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 23 4 13 2 0 0 81 15 101
2011 Secondary or high school graduation certificate or equivalent or less 50 31 10 6 2 0 2 82 8 62
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 21 4 10 6 0 0 80 16 99
2011 University certificate or diploma below the bachelor's level 56 38 0 0 0 6 0 100 0 16
2011 Bachelor's degree 66 26 1 7 1 0 0 92 7 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 18 6 10 4 0 0 80 14 100
2008 Secondary or high school graduation certificate or equivalent or less 56 24 2 12 2 0 4 83 15 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 24 5 16 6 0 3 72 23 62
2008 University certificate or diploma below the bachelor's level 31 54 8 0 8 0 0 85 8 13
2008 Bachelor's degree 55 27 8 7 2 0 1 82 9 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 18 6 12 6 0 0 76 18 51

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 34 9 10 6 2 3 73 17 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 29 13 5 6 10 4 73 12 82
2017 University certificate or diploma below the bachelor's level 33 47 7 7 0 0 6 85 7 15
2017 Bachelor's degree 31 30 15 7 5 5 7 69 13 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 29 13 10 6 6 8 68 17 104
2014 Secondary or high school graduation certificate or equivalent or less 35 21 8 19 9 3 5 60 31 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 30 13 7 3 8 1 75 12 91
2014 University certificate or diploma below the bachelor's level 35 24 6 12 11 12 0 67 26 17
2014 Bachelor's degree 25 32 17 11 5 3 7 63 18 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 37 7 11 9 4 5 70 22 101

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 55 26 8 7 4 0 0 81 11 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 32 9 6 2 0 0 83 8 81
2017 University certificate or diploma below the bachelor's level 54 33 7 7 0 0 0 87 7 15
2017 Bachelor's degree 53 31 6 6 5 0 0 84 11 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 30 8 8 3 1 1 81 11 104
2014 Secondary or high school graduation certificate or equivalent or less 38 32 6 14 10 0 0 70 24 62
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 39 8 2 3 0 1 87 6 91
2014 University certificate or diploma below the bachelor's level 59 12 12 6 11 0 0 70 18 17
2014 Bachelor's degree 39 34 10 10 7 1 0 74 16 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 26 9 11 5 0 1 75 16 101

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 32 10 8 10 0 2 72 18 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 43 12 10 2 2 0 76 12 81
2017 University certificate or diploma below the bachelor's level 49 36 0 7 0 0 7 92 8 14
2017 Bachelor's degree 37 38 14 5 5 1 1 76 10 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 36 11 8 5 0 1 76 13 104
2014 Secondary or high school graduation certificate or equivalent or less 26 36 7 19 8 2 2 65 28 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 35 15 10 3 1 0 72 13 91
2014 University certificate or diploma below the bachelor's level 29 41 6 6 18 0 0 70 24 17
2014 Bachelor's degree 24 48 13 10 5 1 0 72 15 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 45 11 10 1 0 0 78 11 101
2011 Secondary or high school graduation certificate or equivalent or less 28 34 9 17 8 2 2 65 26 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 34 10 14 5 0 1 70 19 99
2011 University certificate or diploma below the bachelor's level 25 50 13 0 0 6 6 86 0 16
2011 Bachelor's degree 30 38 12 9 8 1 1 70 18 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 38 6 11 4 2 2 78 16 100
2008 Secondary or high school graduation certificate or equivalent or less 32 22 16 18 10 2 0 55 29 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 37 13 11 11 0 0 65 23 62
2008 University certificate or diploma below the bachelor's level 46 38 8 8 0 0 0 85 8 13
2008 Bachelor's degree 26 45 9 13 7 0 0 71 20 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 39 8 14 2 0 0 76 16 51

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 34 13 7 8 4 2 70 16 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 36 10 9 4 9 0 76 14 82
2017 University certificate or diploma below the bachelor's level 39 47 7 0 0 7 0 92 0 15
2017 Bachelor's degree 35 35 10 10 8 4 1 72 18 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 30 13 11 4 7 1 71 16 104
2014 Secondary or high school graduation certificate or equivalent or less 33 18 22 11 9 3 4 55 21 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 33 9 8 5 12 0 75 15 91
2014 University certificate or diploma below the bachelor's level 24 35 6 17 18 0 0 58 36 17
2014 Bachelor's degree 25 34 16 13 7 4 1 62 21 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 32 14 10 8 4 0 67 19 101
2011 Secondary or high school graduation certificate or equivalent or less 34 19 19 9 11 5 3 58 22 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 25 15 7 9 6 1 66 17 99
2011 University certificate or diploma below the bachelor's level 25 25 6 31 0 6 6 57 36 16
2011 Bachelor's degree 38 25 9 12 9 6 1 67 22 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 27 6 6 10 8 1 76 18 100
2008 Secondary or high school graduation certificate or equivalent or less 40 18 14 10 18 0 0 58 28 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 35 11 8 18 3 0 62 27 62
2008 University certificate or diploma below the bachelor's level 46 23 8 15 0 8 0 75 17 13
2008 Bachelor's degree 27 37 15 7 12 1 1 65 19 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 33 16 6 4 4 0 73 10 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 28 23 11 11 4 0 54 22 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 19 14 18 10 22 2 45 36 82
2017 University certificate or diploma below the bachelor's level 19 34 6 19 0 14 7 67 24 15
2017 Bachelor's degree 17 22 17 12 7 20 5 52 26 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 26 11 13 11 19 7 54 32 103
2014 Secondary or high school graduation certificate or equivalent or less 15 21 20 15 16 11 3 41 36 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 24 18 17 10 13 1 47 31 91
2014 University certificate or diploma below the bachelor's level 11 11 12 12 30 24 0 29 55 17
2014 Bachelor's degree 14 24 20 16 10 15 2 46 31 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 24 15 22 10 14 4 42 40 101

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 36 10 2 4 0 0 84 6 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 35 6 6 1 0 0 87 7 82
2017 University certificate or diploma below the bachelor's level 46 54 0 0 0 0 0 100 0 15
2017 Bachelor's degree 54 34 4 5 2 0 0 88 7 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 33 6 6 0 0 1 88 6 104
2014 Secondary or high school graduation certificate or equivalent or less 42 33 14 6 5 0 0 75 11 62
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 41 10 5 0 0 0 85 5 91
2014 University certificate or diploma below the bachelor's level 48 34 12 0 6 0 0 82 6 17
2014 Bachelor's degree 40 41 10 6 3 1 0 82 8 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 32 10 6 3 0 0 81 9 101
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 37 3 8 3 0 0 85 12 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 40 12 8 3 0 0 76 12 82
2017 University certificate or diploma below the bachelor's level 40 53 0 0 7 0 0 93 7 15
2017 Bachelor's degree 34 39 10 11 6 1 0 74 16 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 43 6 7 5 0 0 83 11 104
2014 Secondary or high school graduation certificate or equivalent or less 43 32 12 6 5 2 0 76 11 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 36 15 5 7 0 1 73 12 91
2014 University certificate or diploma below the bachelor's level 35 23 18 12 11 0 0 58 23 17
2014 Bachelor's degree 33 38 11 14 3 1 1 72 16 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 36 7 9 6 0 2 77 15 101
2011 Secondary or high school graduation certificate or equivalent or less 35 37 8 8 11 0 2 73 19 63
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 35 5 9 4 0 0 82 13 99
2011 University certificate or diploma below the bachelor's level 38 19 13 13 19 0 0 56 31 16
2011 Bachelor's degree 38 42 8 7 5 0 0 80 12 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 32 7 11 9 0 2 72 20 100
2008 Secondary or high school graduation certificate or equivalent or less 34 38 8 12 8 0 0 72 20 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 40 10 16 13 0 0 61 29 62
2008 University certificate or diploma below the bachelor's level 23 62 8 8 0 0 0 85 8 13
2008 Bachelor's degree 14 38 17 15 15 0 0 52 30 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 37 20 8 8 0 2 64 16 51

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 34 11 3 2 0 1 83 5 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 36 7 4 2 1 1 87 6 82
2017 University certificate or diploma below the bachelor's level 48 40 13 0 0 0 0 87 0 15
2017 Bachelor's degree 42 36 12 8 2 0 1 78 10 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 38 8 4 0 1 1 87 4 104
2014 Secondary or high school graduation certificate or equivalent or less 47 29 12 4 4 3 0 79 8 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 39 8 4 3 3 0 85 8 91
2014 University certificate or diploma below the bachelor's level 35 23 25 0 11 6 0 62 12 17
2014 Bachelor's degree 38 40 10 6 4 1 1 80 10 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 31 6 7 4 4 1 81 12 101
2011 Secondary or high school graduation certificate or equivalent or less 36 22 22 8 11 0 2 59 19 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 29 14 5 6 2 0 74 11 99
2011 University certificate or diploma below the bachelor's level 44 25 6 13 13 0 0 69 25 16
2011 Bachelor's degree 43 34 9 7 7 1 0 78 13 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 28 10 3 7 3 3 79 11 100
2008 Secondary or high school graduation certificate or equivalent or less 42 24 10 16 8 0 0 66 24 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 31 21 6 13 2 2 58 20 62
2008 University certificate or diploma below the bachelor's level 46 38 15 0 0 0 0 85 0 13
2008 Bachelor's degree 29 29 16 13 9 3 0 60 23 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 41 14 4 2 2 2 80 6 51

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 35 9 5 2 2 0 84 7 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 36 9 6 3 0 0 82 9 82
2017 University certificate or diploma below the bachelor's level 47 34 0 13 7 0 0 80 20 15
2017 Bachelor's degree 38 40 8 10 4 0 0 77 15 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 38 5 7 1 0 0 88 8 104
2014 Secondary or high school graduation certificate or equivalent or less 53 22 13 7 3 2 0 77 10 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 36 9 4 5 1 0 81 10 91
2014 University certificate or diploma below the bachelor's level 35 23 24 6 5 6 0 62 12 17
2014 Bachelor's degree 34 40 9 10 7 0 0 74 17 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 33 12 8 3 0 0 77 11 101
2011 Secondary or high school graduation certificate or equivalent or less 33 25 13 14 14 0 2 59 29 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 35 7 9 5 2 0 78 14 99
2011 University certificate or diploma below the bachelor's level 44 19 13 6 19 0 0 63 25 16
2011 Bachelor's degree 36 43 7 7 7 0 0 80 14 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 30 7 11 8 0 1 74 19 100
2008 Secondary or high school graduation certificate or equivalent or less 38 30 14 10 8 0 0 68 18 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 34 11 18 10 0 0 61 27 62
2008 University certificate or diploma below the bachelor's level 38 38 15 0 0 8 0 83 0 13
2008 Bachelor's degree 23 30 13 20 13 1 0 54 33 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 31 20 14 6 0 2 60 20 51

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 80 18 0 2 0 0 0 98 2 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 80 13 2 3 1 0 0 93 5 82
2017 University certificate or diploma below the bachelor's level 87 13 0 0 0 0 0 100 0 15
2017 Bachelor's degree 82 15 3 0 0 0 0 97 0 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 83 12 3 1 1 0 0 95 2 104
2014 Secondary or high school graduation certificate or equivalent or less 76 20 2 2 2 0 0 95 3 62
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 78 15 1 5 1 0 0 93 6 91
2014 University certificate or diploma below the bachelor's level 76 12 0 12 0 0 0 88 12 17
2014 Bachelor's degree 71 19 2 6 1 1 1 91 7 147
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 77 16 2 3 2 0 1 93 5 101
2011 Secondary or high school graduation certificate or equivalent or less 75 13 3 6 2 0 2 89 8 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 78 16 1 5 0 0 0 94 5 99
2011 University certificate or diploma below the bachelor's level 81 19 0 0 0 0 0 100 0 16
2011 Bachelor's degree 86 12 0 2 0 0 0 98 2 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 80 9 3 4 3 0 1 90 7 100
2008 Secondary or high school graduation certificate or equivalent or less 90 6 0 2 2 0 0 96 4 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 79 13 3 2 2 0 2 93 3 62
2008 University certificate or diploma below the bachelor's level 69 15 8 8 0 0 0 85 8 13
2008 Bachelor's degree 70 15 8 5 2 0 0 85 7 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 88 6 2 2 2 0 0 94 4 51

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 20 7 9 0 2 9 83 10 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 27 6 5 6 1 5 82 12 81
2017 University certificate or diploma below the bachelor's level 73 13 7 0 0 0 6 93 0 15
2017 Bachelor's degree 47 24 7 4 6 5 8 81 11 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 28 13 6 1 4 6 78 7 104
2014 Secondary or high school graduation certificate or equivalent or less 40 18 15 4 4 5 14 71 10 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 26 11 3 2 3 8 82 6 91
2014 University certificate or diploma below the bachelor's level 36 23 23 6 0 6 6 67 7 17
2014 Bachelor's degree 44 28 8 6 4 3 7 80 11 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 27 6 4 4 6 7 84 9 101
2011 Secondary or high school graduation certificate or equivalent or less 33 17 17 11 16 2 5 53 28 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 33 10 7 9 0 3 73 17 98
2011 University certificate or diploma below the bachelor's level 38 19 13 6 0 6 19 75 8 16
2011 Bachelor's degree 44 25 12 4 9 3 3 73 14 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 34 6 4 6 2 3 83 11 99

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 27 11 3 2 0 0 84 5 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 22 5 7 5 0 0 83 12 82
2017 University certificate or diploma below the bachelor's level 79 21 0 0 0 0 0 100 0 14
2017 Bachelor's degree 47 33 10 5 5 0 0 80 10 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 25 8 4 2 1 1 87 6 104

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 27 5 3 2 2 0 90 5 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 31 6 1 5 0 0 88 6 82
2017 University certificate or diploma below the bachelor's level 67 26 7 0 0 0 0 93 0 15
2017 Bachelor's degree 49 31 11 4 5 0 0 81 8 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 23 9 6 1 1 0 84 7 104

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 22 10 5 2 0 0 83 7 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 32 8 3 6 0 0 82 9 82
2017 University certificate or diploma below the bachelor's level 67 26 7 0 0 0 0 93 0 15
2017 Bachelor's degree 48 29 12 6 6 0 0 76 12 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 29 10 7 3 0 0 81 9 102
2014 Secondary or high school graduation certificate or equivalent or less 48 27 11 4 5 4 0 79 10 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 34 8 4 7 0 0 82 11 91
2014 University certificate or diploma below the bachelor's level 41 22 19 0 18 0 0 64 18 17
2014 Bachelor's degree 39 35 12 8 7 0 0 73 14 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 34 8 7 4 0 0 80 11 101
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 44 14 17 10 0 0 59 27 13
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 38 14 10 3 10 12 65 17 30
2017 Bachelor's degree 21 33 22 8 4 2 10 62 13 51
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 34 12 10 2 4 10 71 15 49
2014 Secondary or high school graduation certificate or equivalent or less 18 29 10 25 0 0 19 57 31 10
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 27 26 0 10 3 10 58 11 30
2014 Bachelor's degree 32 35 14 7 2 4 6 74 10 51
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 39 14 9 4 6 6 69 15 42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 22 18 7 2 1 0 73 9 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 35 14 9 6 0 0 70 15 82
2017 University certificate or diploma below the bachelor's level 34 33 0 20 0 13 0 76 24 15
2017 Bachelor's degree 28 40 13 9 5 5 0 71 15 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 35 14 9 5 8 1 70 15 104
2014 Secondary or high school graduation certificate or equivalent or less 29 42 21 9 0 0 0 70 9 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 36 14 12 5 5 0 67 18 91
2014 University certificate or diploma below the bachelor's level 12 35 5 18 18 12 0 53 41 17
2014 Bachelor's degree 24 40 18 9 6 3 0 66 15 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 34 10 14 9 6 0 65 24 100
2011 Secondary or high school graduation certificate or equivalent or less 28 33 17 11 3 6 2 66 15 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 39 14 9 9 5 0 66 19 98
2011 University certificate or diploma below the bachelor's level 38 44 0 6 13 0 0 81 19 16
2011 Bachelor's degree 24 32 17 14 8 5 0 59 23 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 34 17 11 4 4 1 66 16 100

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 26 23 7 4 3 0 66 11 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 40 17 9 6 0 0 68 15 82
2017 University certificate or diploma below the bachelor's level 40 39 0 14 0 7 0 85 15 15
2017 Bachelor's degree 24 43 17 9 6 2 0 67 16 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 48 13 9 3 1 1 75 12 104
2014 Secondary or high school graduation certificate or equivalent or less 28 46 19 7 0 0 0 74 7 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 40 25 6 5 5 0 61 12 91
2014 University certificate or diploma below the bachelor's level 18 34 6 6 24 12 0 59 34 17
2014 Bachelor's degree 22 45 14 9 9 1 0 68 18 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 39 14 14 6 0 0 67 20 101
2011 Secondary or high school graduation certificate or equivalent or less 33 25 23 11 6 0 2 59 17 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 35 21 8 9 1 0 61 17 99
2011 University certificate or diploma below the bachelor's level 31 25 19 6 13 6 0 60 20 16
2011 Bachelor's degree 25 42 11 12 7 2 0 69 20 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 32 15 13 5 1 1 66 19 98
2008 Secondary or high school graduation certificate or equivalent or less 46 22 16 10 4 2 0 69 14 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 35 10 15 16 5 0 58 32 62
2008 University certificate or diploma below the bachelor's level 15 54 8 15 8 0 0 69 23 13
2008 Bachelor's degree 27 33 17 9 10 3 0 61 20 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 27 16 10 4 0 2 70 14 51

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 36 18 14 3 3 0 64 18 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 35 18 15 8 5 0 56 25 82
2017 University certificate or diploma below the bachelor's level 34 40 6 13 0 7 0 79 14 15
2017 Bachelor's degree 13 42 18 14 8 5 1 58 23 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 42 22 7 10 5 0 59 18 103
2014 Secondary or high school graduation certificate or equivalent or less 19 45 24 13 0 0 0 64 13 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 35 24 12 8 10 0 52 22 91
2014 University certificate or diploma below the bachelor's level 13 35 11 18 18 6 0 50 38 17
2014 Bachelor's degree 15 35 22 17 10 2 0 51 27 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 34 18 17 8 5 0 56 26 101
2011 Secondary or high school graduation certificate or equivalent or less 25 28 20 19 3 3 2 56 23 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 38 23 16 6 3 0 53 23 99
2011 University certificate or diploma below the bachelor's level 0 63 25 6 6 0 0 63 13 16
2011 Bachelor's degree 15 41 18 13 8 5 0 58 22 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 41 17 12 8 6 0 61 21 100
2008 Secondary or high school graduation certificate or equivalent or less 31 31 18 14 2 2 2 64 17 49
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 34 21 13 13 6 0 50 28 62
2008 University certificate or diploma below the bachelor's level 8 15 23 38 0 15 0 27 45 13
2008 Bachelor's degree 8 47 14 21 9 1 0 55 31 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 33 14 22 4 4 0 59 27 51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 40 20 6 4 7 0 68 11 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 31 21 9 10 2 0 58 20 82
2017 University certificate or diploma below the bachelor's level 27 20 13 13 0 27 0 64 19 15
2017 Bachelor's degree 22 30 18 12 8 9 1 58 22 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 25 17 7 11 8 1 61 20 104
2014 Secondary or high school graduation certificate or equivalent or less 28 35 14 14 3 3 2 67 18 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 42 18 13 11 5 0 56 25 91
2014 University certificate or diploma below the bachelor's level 13 41 17 18 12 0 0 53 30 17
2014 Bachelor's degree 17 27 22 16 12 6 0 47 30 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 24 21 13 12 7 0 50 28 101
2011 Secondary or high school graduation certificate or equivalent or less 25 39 20 9 5 0 2 65 14 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 36 22 7 10 2 0 60 18 99
2011 University certificate or diploma below the bachelor's level 19 50 19 0 13 0 0 69 13 16
2011 Bachelor's degree 26 38 12 12 9 4 0 66 22 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 36 16 10 6 6 0 66 17 99
2008 Secondary or high school graduation certificate or equivalent or less 36 26 22 8 6 2 0 63 14 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 24 24 15 13 10 0 43 30 62
2008 University certificate or diploma below the bachelor's level 8 23 38 15 0 15 0 36 18 13
2008 Bachelor's degree 19 30 20 9 15 7 0 53 26 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 39 14 14 2 6 0 69 17 51

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 37 19 14 4 3 0 62 18 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 34 19 17 7 0 2 57 24 82
2017 University certificate or diploma below the bachelor's level 33 33 6 13 0 14 0 77 16 15
2017 Bachelor's degree 16 41 17 16 7 2 1 59 24 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 39 14 16 7 3 0 62 25 104
2014 Secondary or high school graduation certificate or equivalent or less 23 35 18 19 5 0 0 58 24 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 32 20 18 9 8 0 50 29 90
2014 University certificate or diploma below the bachelor's level 18 35 12 12 18 5 0 56 32 17
2014 Bachelor's degree 12 34 15 26 10 3 0 47 38 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 35 21 12 10 0 0 57 22 101
2011 Secondary or high school graduation certificate or equivalent or less 27 33 13 16 11 0 2 60 27 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 43 22 18 5 2 0 54 24 99
2011 University certificate or diploma below the bachelor's level 7 27 27 27 13 0 0 33 40 15
2011 Bachelor's degree 12 33 17 23 12 2 0 46 36 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 33 20 15 11 2 0 53 27 100
2008 Secondary or high school graduation certificate or equivalent or less 26 30 8 26 8 2 0 57 35 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 30 26 15 18 3 0 39 34 61
2008 University certificate or diploma below the bachelor's level 8 8 31 38 8 8 0 17 50 13
2008 Bachelor's degree 6 36 16 28 14 0 0 42 42 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 22 16 28 12 0 0 44 40 50
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 42 10 5 0 0 0 86 5 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 43 19 5 1 1 0 75 6 81
2017 University certificate or diploma below the bachelor's level 46 27 6 13 0 7 0 79 14 15
2017 Bachelor's degree 30 49 9 8 3 1 0 80 11 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 50 7 10 4 0 0 79 14 104
2014 Secondary or high school graduation certificate or equivalent or less 34 54 11 1 0 0 0 88 1 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 48 10 9 1 4 0 79 11 91
2014 University certificate or diploma below the bachelor's level 24 46 12 12 6 0 0 69 19 17
2014 Bachelor's degree 26 47 12 11 3 1 0 74 14 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 50 9 6 2 1 0 83 8 101
2011 Secondary or high school graduation certificate or equivalent or less 31 52 6 8 0 2 2 85 8 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 49 15 8 3 0 0 74 11 99
2011 University certificate or diploma below the bachelor's level 25 44 13 13 6 0 0 69 19 16
2011 Bachelor's degree 29 46 11 9 4 1 0 76 13 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 48 9 7 4 0 0 80 11 100

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 44 10 2 4 0 0 85 6 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 48 5 2 0 1 0 93 2 81
2017 University certificate or diploma below the bachelor's level 60 26 7 0 0 7 0 93 0 15
2017 Bachelor's degree 47 43 5 2 1 2 0 92 3 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 42 10 2 0 0 0 88 2 104
2014 Secondary or high school graduation certificate or equivalent or less 36 47 8 5 2 1 0 85 7 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 42 15 3 3 6 0 77 7 91
2014 University certificate or diploma below the bachelor's level 31 46 6 0 6 12 0 86 7 17
2014 Bachelor's degree 43 38 11 6 1 2 0 82 7 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 39 8 1 2 2 0 89 3 101
2011 Secondary or high school graduation certificate or equivalent or less 39 41 14 3 0 2 2 82 3 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 37 16 5 0 3 0 78 5 99
2011 University certificate or diploma below the bachelor's level 31 56 0 0 6 6 0 93 7 16
2011 Bachelor's degree 45 41 7 3 1 3 1 89 5 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 34 13 4 2 0 0 81 6 100

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 42 11 5 4 2 0 80 8 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 33 16 9 9 2 0 66 18 81
2017 University certificate or diploma below the bachelor's level 34 33 7 13 7 6 0 71 22 15
2017 Bachelor's degree 26 35 14 13 3 7 3 67 18 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 29 21 9 4 2 3 64 13 103
2014 Secondary or high school graduation certificate or equivalent or less 36 33 13 9 4 3 2 73 14 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 43 16 5 9 1 2 70 14 91
2014 University certificate or diploma below the bachelor's level 36 17 17 18 11 0 0 53 30 17
2014 Bachelor's degree 24 33 20 11 7 3 2 60 19 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 37 11 17 7 5 1 64 25 101
2011 Secondary or high school graduation certificate or equivalent or less 48 25 9 11 3 2 2 76 15 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 35 12 12 4 4 3 70 17 99
2011 University certificate or diploma below the bachelor's level 25 38 19 6 6 6 0 67 13 16
2011 Bachelor's degree 28 36 17 6 9 3 1 67 15 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 36 10 7 6 1 3 76 14 100
2008 Secondary or high school graduation certificate or equivalent or less 44 20 20 6 8 2 0 65 14 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 26 18 15 16 0 2 51 31 62
2008 University certificate or diploma below the bachelor's level 31 46 0 15 0 0 8 83 17 13
2008 Bachelor's degree 20 29 23 15 6 7 0 53 23 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 35 12 10 4 0 0 75 14 51

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 39 15 12 2 2 2 70 15 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 31 18 14 6 10 1 57 23 81
2017 University certificate or diploma below the bachelor's level 14 21 27 6 0 26 6 51 10 15
2017 Bachelor's degree 18 28 22 18 6 6 2 50 26 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 26 17 13 6 11 3 58 22 104
2014 Secondary or high school graduation certificate or equivalent or less 20 34 18 15 6 8 0 58 23 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 33 23 14 11 10 0 47 28 90
2014 University certificate or diploma below the bachelor's level 12 18 12 24 12 18 5 39 46 17
2014 Bachelor's degree 13 31 23 16 6 11 0 49 24 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 33 17 18 6 9 0 55 26 101
2011 Secondary or high school graduation certificate or equivalent or less 23 31 20 16 3 5 2 58 20 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 34 27 10 8 6 3 50 20 99
2011 University certificate or diploma below the bachelor's level 19 31 31 6 13 0 0 50 19 16
2011 Bachelor's degree 13 34 22 15 7 9 1 52 24 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 29 19 13 7 6 1 58 22 100

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 17 32 23 8 7 11 2 56 17 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 18 19 8 18 13 4 45 32 82
2017 University certificate or diploma below the bachelor's level 7 40 6 0 7 27 13 78 11 15
2017 Bachelor's degree 14 25 16 15 10 14 6 49 32 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 22 15 13 11 12 9 51 29 104
2014 Secondary or high school graduation certificate or equivalent or less 17 19 19 20 12 8 6 41 37 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 22 20 14 17 12 4 39 38 90
2014 University certificate or diploma below the bachelor's level 12 35 0 23 24 6 0 50 50 17
2014 Bachelor's degree 14 15 23 17 14 15 2 35 38 148
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 20 16 17 16 14 5 40 41 100
2011 Secondary or high school graduation certificate or equivalent or less 19 16 16 16 23 6 3 39 43 62
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 21 28 10 15 13 0 38 29 99
2011 University certificate or diploma below the bachelor's level 25 25 19 19 6 6 0 53 27 16
2011 Bachelor's degree 16 20 17 17 12 12 7 44 36 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 23 11 15 10 18 8 51 34 100

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 28 7 5 0 0 4 88 5 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 24 7 8 5 0 0 79 13 80
2017 University certificate or diploma below the bachelor's level 67 20 13 0 0 0 0 87 0 15
2017 Bachelor's degree 55 28 8 6 1 1 2 86 7 167
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 35 3 6 3 2 0 88 9 104
2014 Secondary or high school graduation certificate or equivalent or less 64 27 6 3 0 0 0 91 3 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 28 9 7 0 0 2 84 7 91
2014 University certificate or diploma below the bachelor's level 54 17 12 6 0 11 0 80 7 17
2014 Bachelor's degree 51 29 8 6 2 3 1 83 9 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 41 5 6 1 1 0 89 7 101

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 81 15 3 0 0 0 2 97 0 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 79 18 1 0 0 0 2 99 0 82
2017 University certificate or diploma below the bachelor's level 87 13 0 0 0 0 0 100 0 15
2017 Bachelor's degree 75 23 0 1 0 1 1 99 1 168
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 75 21 2 1 0 1 0 97 1 104
2014 Secondary or high school graduation certificate or equivalent or less 77 19 3 0 0 0 1 97 0 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 71 24 2 0 0 2 1 98 0 91
2014 University certificate or diploma below the bachelor's level 95 0 5 0 0 0 0 95 0 17
2014 Bachelor's degree 76 18 2 2 0 1 1 96 2 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 23 3 2 0 2 1 95 2 101
2011 Secondary or high school graduation certificate or equivalent or less 80 16 3 0 0 0 2 97 0 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 71 20 5 1 0 0 2 94 1 98
2011 University certificate or diploma below the bachelor's level 75 25 0 0 0 0 0 100 0 16
2011 Bachelor's degree 75 16 4 0 1 1 3 95 1 138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 17 4 0 0 0 3 96 0 99
2008 Secondary or high school graduation certificate or equivalent or less 60 28 8 0 0 2 2 92 0 50
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 19 15 3 5 3 3 76 9 62
2008 University certificate or diploma below the bachelor's level 31 31 23 8 0 8 0 67 8 13
2008 Bachelor's degree 47 17 12 6 5 6 8 74 12 86
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 29 10 2 6 0 10 80 9 51

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 30 9 3 2 3 0 85 6 60
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 34 6 7 2 7 0 84 10 82
2017 University certificate or diploma below the bachelor's level 46 40 13 0 0 0 0 87 0 15
2017 Bachelor's degree 39 36 9 8 4 4 0 78 13 166
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 37 12 5 3 3 1 80 8 104
2014 Secondary or high school graduation certificate or equivalent or less 56 26 6 6 3 2 2 85 9 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 36 10 7 3 4 2 79 10 91
2014 University certificate or diploma below the bachelor's level 24 39 12 6 13 6 0 67 20 17
2014 Bachelor's degree 37 33 10 8 8 1 2 72 17 149
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 31 8 9 6 4 1 76 16 101
2011 Secondary or high school graduation certificate or equivalent or less 34 41 8 8 3 0 6 80 12 64
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 34 17 6 4 0 0 72 10 98
2011 University certificate or diploma below the bachelor's level 31 31 25 0 6 0 6 67 7 16
2011 Bachelor's degree 32 39 12 11 6 1 0 71 17 137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 33 13 10