2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 49 43 4 4 1 0 0 92 4 408
2017 Quebec (excluding National Capital Region) 69 16 5 11 0 0 0 85 11 20
2014 National Capital Region 36 48 6 9 2 0 0 83 11 406
2014 Quebec (excluding National Capital Region) 43 50 7 0 0 0 0 93 0 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 68 25 3 3 0 0 0 93 3 408
2017 Quebec (excluding National Capital Region) 85 6 0 9 0 0 0 91 9 20
2014 National Capital Region 60 27 4 7 1 0 1 89 8 405
2014 Quebec (excluding National Capital Region) 73 21 7 0 0 0 0 93 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 58 21 9 7 3 0 1 80 11 407
2017 Quebec (excluding National Capital Region) 59 30 6 0 5 0 0 90 5 20
2014 National Capital Region 51 29 8 10 1 0 0 81 11 406
2014 Quebec (excluding National Capital Region) 72 21 7 0 0 0 0 93 0 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 52 35 4 7 2 0 0 87 9 408
2017 Quebec (excluding National Capital Region) 66 14 5 4 11 0 0 80 15 20
2014 National Capital Region 42 32 7 11 8 0 0 74 19 406
2014 Quebec (excluding National Capital Region) 51 35 0 14 0 0 0 86 14 14

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 43 40 10 5 1 0 1 84 6 407
2017 Quebec (excluding National Capital Region) 60 19 5 11 0 0 5 84 11 20
2014 National Capital Region 39 40 10 7 3 1 0 79 10 406
2014 Quebec (excluding National Capital Region) 57 22 14 0 7 0 0 79 7 14

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 40 11 6 3 0 0 80 9 408
2017 Quebec (excluding National Capital Region) 33 46 6 5 11 0 0 78 16 20
2014 National Capital Region 32 46 11 9 3 0 0 78 12 405
2014 Quebec (excluding National Capital Region) 57 29 7 7 0 0 0 86 7 14

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 45 38 8 6 3 0 0 83 9 408
2017 Quebec (excluding National Capital Region) 33 27 20 5 16 0 0 59 21 20
2014 National Capital Region 42 37 9 9 4 0 0 79 13 405
2014 Quebec (excluding National Capital Region) 43 36 21 0 0 0 0 79 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 51 38 7 3 1 0 0 89 4 407
2017 Quebec (excluding National Capital Region) 66 18 5 0 11 0 0 84 11 20
2014 National Capital Region 46 41 8 3 1 0 1 88 4 405
2014 Quebec (excluding National Capital Region) 50 36 7 7 0 0 0 86 7 14

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 43 35 11 7 3 0 1 78 10 407
2017 Quebec (excluding National Capital Region) 66 14 5 11 0 5 0 84 11 20
2014 National Capital Region 33 39 13 7 3 2 2 75 11 405
2014 Quebec (excluding National Capital Region) 42 36 14 0 7 0 0 78 7 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 46 24 8 5 4 1 12 81 10 407
2017 Quebec (excluding National Capital Region) 49 11 17 5 0 0 19 74 6 20
2014 National Capital Region 40 27 9 7 3 2 12 78 11 406
2014 Quebec (excluding National Capital Region) 37 28 14 7 7 0 7 70 16 14

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 37 44 11 5 4 0 0 80 9 407
2017 Quebec (excluding National Capital Region) 49 25 21 5 0 0 0 75 5 20
2014 National Capital Region 30 45 12 9 4 0 0 75 13 405
2014 Quebec (excluding National Capital Region) 43 35 14 7 0 0 0 78 7 14

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 31 39 14 10 5 1 0 70 15 408
2017 Quebec (excluding National Capital Region) 64 16 5 11 5 0 0 80 15 20
2014 National Capital Region 27 38 17 12 7 0 0 64 19 406
2014 Quebec (excluding National Capital Region) 43 21 14 14 7 0 0 64 21 14

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 29 42 14 10 5 0 0 71 15 406
2017 Quebec (excluding National Capital Region) 61 5 9 21 5 0 0 66 25 20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 46 39 9 4 2 0 0 85 7 408
2017 Quebec (excluding National Capital Region) 69 25 0 6 0 0 0 94 6 20
2014 National Capital Region 43 42 9 3 2 0 0 85 5 406
2014 Quebec (excluding National Capital Region) 64 7 22 7 0 0 0 71 7 14

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 37 14 9 4 0 0 73 13 408
2017 Quebec (excluding National Capital Region) 65 10 14 6 5 0 0 75 11 20

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 35 9 1 1 0 0 89 2 407
2017 Quebec (excluding National Capital Region) 64 26 5 5 0 0 0 90 5 20
2014 National Capital Region 61 29 6 3 1 0 0 90 4 405
2014 Quebec (excluding National Capital Region) 71 29 0 0 0 0 0 100 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 35 42 13 6 5 0 0 77 11 407
2017 Quebec (excluding National Capital Region) 56 14 10 5 6 0 9 77 12 20
2014 National Capital Region 27 43 14 10 5 0 0 71 15 406
2014 Quebec (excluding National Capital Region) 21 57 7 7 7 0 0 78 14 14

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 36 10 8 4 0 1 77 12 405
2017 Quebec (excluding National Capital Region) 60 15 10 5 6 0 5 79 11 20
2014 National Capital Region 34 37 13 10 6 0 0 71 16 406
2014 Quebec (excluding National Capital Region) 36 43 15 7 0 0 0 79 7 14

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 37 38 16 6 2 0 0 76 8 407
2017 Quebec (excluding National Capital Region) 65 29 0 0 6 0 0 94 6 20
2014 National Capital Region 29 44 14 8 5 1 0 74 12 406
2014 Quebec (excluding National Capital Region) 50 29 14 7 0 0 0 79 7 14

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 39 10 3 4 0 0 83 7 407
2017 Quebec (excluding National Capital Region) 54 20 21 5 0 0 0 75 5 20
2014 National Capital Region 37 41 13 5 3 0 0 79 8 406
2014 Quebec (excluding National Capital Region) 51 35 7 7 0 0 0 86 7 14

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 45 35 12 6 2 0 0 80 8 408
2017 Quebec (excluding National Capital Region) 59 36 0 5 0 0 0 95 5 20
2014 National Capital Region 37 37 15 7 3 0 0 75 10 406
2014 Quebec (excluding National Capital Region) 57 22 14 7 0 0 0 79 7 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 5 23 43 17 8 0 4 26 29 407
2017 Quebec (excluding National Capital Region) 5 10 14 21 36 0 14 67 17 20
2014 National Capital Region 9 27 38 17 6 1 1 23 37 406
2014 Quebec (excluding National Capital Region) 14 29 35 7 15 0 0 22 43 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 8 17 29 26 13 3 5 42 27 405
2017 Quebec (excluding National Capital Region) 5 10 25 14 26 5 16 50 18 20
2014 National Capital Region 9 23 29 21 10 4 3 34 35 405
2014 Quebec (excluding National Capital Region) 15 30 8 24 23 0 0 47 45 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 8 19 39 20 10 1 3 31 28 407
2017 Quebec (excluding National Capital Region) 5 9 31 5 41 0 10 50 16 20
2014 National Capital Region 13 25 31 17 9 2 3 28 39 406
2014 Quebec (excluding National Capital Region) 14 21 36 22 7 0 0 29 35 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 4 16 31 31 15 1 3 48 20 403
2017 Quebec (excluding National Capital Region) 5 0 18 19 42 6 10 72 6 20
2014 National Capital Region 5 19 34 27 12 2 1 41 24 405
2014 Quebec (excluding National Capital Region) 0 7 29 43 21 0 0 64 7 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 8 18 31 22 14 2 5 39 28 406
2017 Quebec (excluding National Capital Region) 5 0 5 23 47 0 20 88 6 20
2014 National Capital Region 12 25 29 18 10 2 4 30 40 406
2014 Quebec (excluding National Capital Region) 14 14 29 22 22 0 0 43 28 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 13 24 23 21 11 4 5 35 40 407
2017 Quebec (excluding National Capital Region) 10 10 15 14 25 6 21 53 26 20
2014 National Capital Region 9 19 27 26 12 5 3 41 30 406
2014 Quebec (excluding National Capital Region) 7 35 15 21 7 7 7 33 49 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 6 21 38 20 9 3 3 31 29 407
2017 Quebec (excluding National Capital Region) 5 0 30 25 25 0 16 59 6 20
2014 National Capital Region 12 20 34 15 12 3 3 29 34 405
2014 Quebec (excluding National Capital Region) 14 15 21 43 7 0 0 51 28 14
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 63 21 6 6 2 0 1 85 9 408
2017 Quebec (excluding National Capital Region) 78 11 11 0 0 0 0 89 0 20
2014 National Capital Region 61 23 5 8 2 0 1 85 10 406
2014 Quebec (excluding National Capital Region) 79 7 7 7 0 0 0 85 7 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 31 31 13 8 6 6 6 70 15 408
2017 Quebec (excluding National Capital Region) 50 30 5 6 0 0 10 89 6 20
2014 National Capital Region 30 31 11 12 7 4 5 67 21 405
2014 Quebec (excluding National Capital Region) 50 22 15 0 7 7 0 77 7 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 51 31 7 7 4 0 0 82 10 407
2017 Quebec (excluding National Capital Region) 75 10 10 6 0 0 0 84 6 20
2014 National Capital Region 43 32 9 9 6 0 0 75 15 405
2014 Quebec (excluding National Capital Region) 50 36 0 7 7 0 0 86 14 14

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 35 39 12 7 5 1 1 76 12 405
2017 Quebec (excluding National Capital Region) 70 9 0 16 0 0 5 84 16 20
2014 National Capital Region 29 43 12 11 5 0 0 72 16 406
2014 Quebec (excluding National Capital Region) 36 21 22 7 7 7 0 62 15 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 33 35 11 9 6 6 1 72 16 408
2017 Quebec (excluding National Capital Region) 61 19 10 4 0 5 0 85 4 20
2014 National Capital Region 30 31 14 11 7 5 1 65 20 406
2014 Quebec (excluding National Capital Region) 29 22 14 14 15 7 0 55 30 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 15 24 16 14 9 18 4 50 29 407
2017 Quebec (excluding National Capital Region) 47 15 11 4 5 15 5 76 11 20
2014 National Capital Region 13 23 18 18 12 14 3 43 36 406
2014 Quebec (excluding National Capital Region) 29 21 22 7 7 14 0 58 16 14

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 51 36 6 5 2 0 0 88 7 407
2017 Quebec (excluding National Capital Region) 69 20 6 5 0 0 0 89 5 20
2014 National Capital Region 43 38 10 5 3 0 0 81 8 405
2014 Quebec (excluding National Capital Region) 58 28 7 7 0 0 0 86 7 14
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 42 8 9 5 0 0 78 14 408
2017 Quebec (excluding National Capital Region) 70 15 6 0 5 5 0 89 5 20
2014 National Capital Region 36 35 12 10 5 0 1 73 15 406
2014 Quebec (excluding National Capital Region) 42 29 14 0 7 7 0 77 8 14

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 37 10 5 2 0 1 83 7 408
2017 Quebec (excluding National Capital Region) 75 15 5 6 0 0 0 89 6 20
2014 National Capital Region 42 36 9 6 4 3 1 80 10 406
2014 Quebec (excluding National Capital Region) 50 29 14 0 0 7 0 85 0 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 42 39 7 8 3 0 0 82 11 407
2017 Quebec (excluding National Capital Region) 70 10 5 6 10 0 0 79 16 20
2014 National Capital Region 41 35 11 8 5 0 0 76 13 406
2014 Quebec (excluding National Capital Region) 57 21 7 7 0 7 0 84 8 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 81 15 2 1 0 0 0 96 1 407
2017 Quebec (excluding National Capital Region) 89 5 0 6 0 0 0 94 6 20
2014 National Capital Region 74 17 2 5 1 0 1 92 6 403
2014 Quebec (excluding National Capital Region) 86 14 0 0 0 0 0 100 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 47 25 9 5 4 3 7 80 10 406
2017 Quebec (excluding National Capital Region) 78 16 0 6 0 0 0 94 6 20
2014 National Capital Region 44 24 10 5 4 4 8 78 10 406
2014 Quebec (excluding National Capital Region) 35 50 0 0 0 7 7 100 0 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 28 9 5 4 0 0 83 9 407
2017 Quebec (excluding National Capital Region) 83 17 0 0 0 0 0 100 0 19

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 55 29 8 4 3 0 0 84 7 408
2017 Quebec (excluding National Capital Region) 80 10 10 0 0 0 0 90 0 20

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 29 10 5 5 0 0 80 10 405
2017 Quebec (excluding National Capital Region) 68 15 16 0 0 0 0 84 0 19
2014 National Capital Region 44 33 11 6 6 0 0 77 12 405
2014 Quebec (excluding National Capital Region) 42 36 7 0 7 7 0 85 8 14
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 21 36 16 10 4 4 10 66 16 147
2014 National Capital Region 24 34 17 8 5 5 8 66 15 138

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 31 35 14 9 5 5 0 70 15 408
2017 Quebec (excluding National Capital Region) 75 20 6 0 0 0 0 94 0 20
2014 National Capital Region 26 37 15 11 6 4 0 66 18 405
2014 Quebec (excluding National Capital Region) 14 36 22 15 6 7 0 54 22 14

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 26 41 17 10 5 2 0 68 15 408
2017 Quebec (excluding National Capital Region) 64 31 6 0 0 0 0 94 0 20
2014 National Capital Region 23 43 17 9 7 2 0 67 16 406
2014 Quebec (excluding National Capital Region) 14 43 22 15 6 0 0 57 21 14

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 15 41 19 13 8 5 0 58 22 407
2017 Quebec (excluding National Capital Region) 54 21 11 9 0 5 0 79 9 20
2014 National Capital Region 16 36 21 15 7 4 0 54 24 406
2014 Quebec (excluding National Capital Region) 7 36 29 15 14 0 0 43 28 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 23 30 19 10 9 8 1 59 20 408
2017 Quebec (excluding National Capital Region) 55 26 15 0 0 5 0 84 0 20
2014 National Capital Region 18 31 20 15 10 5 0 52 27 406
2014 Quebec (excluding National Capital Region) 15 43 14 7 14 7 0 62 22 14

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 18 39 17 17 7 3 1 59 24 406
2017 Quebec (excluding National Capital Region) 55 35 6 4 0 0 0 90 4 20
2014 National Capital Region 16 34 18 20 9 3 0 51 30 405
2014 Quebec (excluding National Capital Region) 15 43 14 14 14 0 0 58 28 14
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 31 47 11 8 3 1 0 79 10 406
2017 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 20
2014 National Capital Region 28 49 11 8 2 1 0 78 11 406
2014 Quebec (excluding National Capital Region) 36 43 7 6 0 7 0 86 7 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 44 7 2 1 1 0 90 3 405
2017 Quebec (excluding National Capital Region) 74 26 0 0 0 0 0 100 0 20
2014 National Capital Region 39 41 10 4 2 3 0 83 6 406
2014 Quebec (excluding National Capital Region) 36 35 29 0 0 0 0 71 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 29 35 16 10 5 4 2 68 16 405
2017 Quebec (excluding National Capital Region) 56 25 5 10 0 0 5 85 10 20
2014 National Capital Region 25 35 16 11 7 3 1 63 19 406
2014 Quebec (excluding National Capital Region) 44 36 0 14 6 0 0 80 20 14

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 20 29 20 16 5 8 2 55 23 406
2017 Quebec (excluding National Capital Region) 40 41 0 4 5 5 5 90 10 20
2014 National Capital Region 14 32 21 16 7 10 0 50 26 405
2014 Quebec (excluding National Capital Region) 14 29 15 14 21 7 0 47 37 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 16 23 18 12 12 13 6 48 30 407
2017 Quebec (excluding National Capital Region) 25 41 5 0 0 26 5 94 0 20
2014 National Capital Region 13 19 20 17 16 12 4 38 39 404
2014 Quebec (excluding National Capital Region) 14 15 0 29 20 22 0 37 63 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 55 28 6 6 2 1 1 85 8 407
2017 Quebec (excluding National Capital Region) 62 28 10 0 0 0 0 90 0 19
2014 National Capital Region 52 31 8 6 1 2 1 85 7 406
2014 Quebec (excluding National Capital Region) 72 28 0 0 0 0 0 100 0 14

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 76 20 1 1 0 1 1 98 1 408
2017 Quebec (excluding National Capital Region) 85 11 5 0 0 0 0 95 0 20
2014 National Capital Region 74 20 3 1 0 2 1 96 1 406
2014 Quebec (excluding National Capital Region) 86 14 0 0 0 0 0 100 0 14

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 35 10 6 3 4 0 80 10 406
2017 Quebec (excluding National Capital Region) 64 31 5 0 0 0 0 95 0 20
2014 National Capital Region 40 33 9 8 6 3 2 76 15 406
2014 Quebec (excluding National Capital Region) 51 22 14 0 14 0 0 72 14 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 22 28 13 16 15 3 4 54 33 408
2017 Quebec (excluding National Capital Region) 40 22 0 14 5 10 10 77 23 20
2014 National Capital Region 15 24 14 17 23 4 3 41 43 406
2014 Quebec (excluding National Capital Region) 22 15 22 14 28 0 0 36 42 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 24 43 20 6 4 3 1 69 10 407
2017 Quebec (excluding National Capital Region) 60 27 9 0 0 0 5 91 0 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 39 37 14 5 2 2 1 78 7 407
2017 Quebec (excluding National Capital Region) 80 6 5 0 5 5 0 90 5 20
2014 National Capital Region 40 36 12 5 2 5 0 80 8 406
2014 Quebec (excluding National Capital Region) 65 0 14 14 7 0 0 65 20 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 39 43 12 3 1 2 0 84 4 406
2017 Quebec (excluding National Capital Region) 91 5 5 0 0 0 0 95 0 20
2014 National Capital Region 35 41 13 5 3 4 0 79 8 406
2014 Quebec (excluding National Capital Region) 58 7 21 14 0 0 0 65 14 14

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 38 8 3 2 0 0 88 5 407
2017 Quebec (excluding National Capital Region) 86 14 0 0 0 0 0 100 0 20
2014 National Capital Region 43 41 8 4 3 0 0 85 7 406
2014 Quebec (excluding National Capital Region) 51 35 7 0 7 0 0 85 7 14

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 39 39 14 5 3 0 0 78 8 406
2017 Quebec (excluding National Capital Region) 60 35 5 0 0 0 0 95 0 20
2014 National Capital Region 27 42 16 10 5 1 0 70 14 406
2014 Quebec (excluding National Capital Region) 43 22 22 6 7 0 0 65 13 14

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 39 41 10 6 4 0 0 81 10 406
2017 Quebec (excluding National Capital Region) 59 35 6 0 0 0 0 94 0 20
2014 National Capital Region 29 43 11 12 4 1 0 73 16 405
2014 Quebec (excluding National Capital Region) 29 36 21 0 6 7 0 70 7 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 35 23 20 11 6 5 1 61 18 407
2017 Quebec (excluding National Capital Region) 52 26 16 0 0 6 0 83 0 20
2014 National Capital Region 26 26 17 13 11 5 1 56 26 406
2014 Quebec (excluding National Capital Region) 43 7 15 7 20 7 0 55 30 14
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 National Capital Region 29 35 36 408
2017 Quebec (excluding National Capital Region) 19 53 28 20
2014 National Capital Region 38 29 33 406
2014 Quebec (excluding National Capital Region) 35 43 22 14

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 National Capital Region 11 18 45 3 14 9 118
2014 National Capital Region 10 22 53 4 9999 12 152
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 15 85 407
2014 National Capital Region 15 85 405
2014 Quebec (excluding National Capital Region) 36 64 14

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 National Capital Region 40 58
2014 National Capital Region 56 62

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 73 58
2014 National Capital Region 68 62

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 9 58
2014 National Capital Region 10 62

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 58
2014 National Capital Region 0 62

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 National Capital Region 38 58
2014 National Capital Region 37 62

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 National Capital Region 47 58
2014 National Capital Region 42 62

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 National Capital Region 36 58
2014 National Capital Region 41 62

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 National Capital Region 43 58
2014 National Capital Region 38 62

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 National Capital Region 35 58
2014 National Capital Region 33 62

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 National Capital Region 61 58
2014 National Capital Region 61 62

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 National Capital Region 33 58
2014 National Capital Region 35 62

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 58

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 National Capital Region 17 58
2014 National Capital Region 11 62

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 58
2014 National Capital Region 21 62

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 National Capital Region 34 58
2014 National Capital Region 45 62

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 National Capital Region 26 58
2014 National Capital Region 28 62

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 20 58
2014 National Capital Region 21 62

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 69 58
2014 National Capital Region 58 62

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 32 58
2014 National Capital Region 26 62

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 16 58
2014 National Capital Region 16 62

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 18 58
2014 National Capital Region 23 62

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 19 58
2014 National Capital Region 25 62

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 9 55

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 22 55
2014 National Capital Region 22 55

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 23 55

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 55
2014 National Capital Region 10 55

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 18 55
2014 National Capital Region 10 55

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 55
2014 National Capital Region 14 55

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 27 55
2014 National Capital Region 22 55

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 15 55
2014 National Capital Region 17 55

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 54 55
2014 National Capital Region 44 55

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 46 55
2014 National Capital Region 56 55

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 55

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 87 13 59

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 15 14 17 7 3 33 11 52 17 407
2017 Quebec (excluding National Capital Region) 45 16 11 0 0 15 14 85 0 20
2014 National Capital Region 12 19 20 6 6 29 9 50 18 406
2014 Quebec (excluding National Capital Region) 7 14 29 15 14 22 0 28 36 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 22 32 17 7 3 15 3 66 13 407
2017 Quebec (excluding National Capital Region) 55 16 20 0 0 5 5 78 0 20
2014 National Capital Region 22 32 20 4 6 14 1 65 12 406
2014 Quebec (excluding National Capital Region) 22 15 36 7 14 7 0 39 22 14
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 23 46 12 9 3 2 7 75 13 407
2017 Quebec (excluding National Capital Region) 33 16 31 0 0 0 20 61 0 20
2014 National Capital Region 18 48 10 7 4 3 10 76 12 406
2014 Quebec (excluding National Capital Region) 15 57 14 7 0 0 6 77 8 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 9 19 24 4 3 30 11 46 13 406
2017 Quebec (excluding National Capital Region) 29 16 15 0 0 15 25 75 0 20
2014 National Capital Region 6 20 22 7 3 29 13 45 17 405
2014 Quebec (excluding National Capital Region) 7 21 14 7 7 29 14 50 25 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 38 30 11 2 1 10 8 83 4 408
2017 Quebec (excluding National Capital Region) 49 25 6 0 0 5 15 93 0 20
2014 National Capital Region 29 31 11 4 1 14 10 79 7 406
2014 Quebec (excluding National Capital Region) 36 21 14 15 0 7 6 66 17 14

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 34 31 13 2 1 12 8 81 3 406
2017 Quebec (excluding National Capital Region) 44 20 11 0 0 10 15 86 0 20
2014 National Capital Region 25 32 13 3 1 16 9 76 7 404
2014 Quebec (excluding National Capital Region) 31 8 39 0 0 16 7 50 0 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 9 91 406
2014 National Capital Region 9 91 405

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 National Capital Region 30 36
2014 National Capital Region 41 33

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 71 36
2014 National Capital Region 82 33

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 36

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 36
2014 National Capital Region 0 33

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 17 36

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 National Capital Region 16 36
2014 National Capital Region 17 34

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 National Capital Region 13 36
2014 National Capital Region 20 34

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 National Capital Region 16 36
2014 National Capital Region 35 34

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 National Capital Region 33 36
2014 National Capital Region 17 34

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 36

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 36

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 National Capital Region 15 36
2014 National Capital Region 17 34

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 36

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 25 36
2014 National Capital Region 41 34

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 20 35
2014 National Capital Region 33 35

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 35
2014 National Capital Region 22 35

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 35

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 35

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 35

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 68 35
2014 National Capital Region 58 35

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 22 35

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 35

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 35

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 17 35

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 21 35
2014 National Capital Region 26 31

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 54 35
2014 National Capital Region 52 31

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 35

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 48 35
2014 National Capital Region 65 31

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 35

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 91 9 35

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 15 17 3 2 38 11 57 11 407
2017 Quebec (excluding National Capital Region) 45 10 16 0 0 16 14 78 0 20
2014 National Capital Region 13 15 20 3 2 38 8 53 10 406
2014 Quebec (excluding National Capital Region) 22 15 22 7 13 22 0 46 26 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 26 30 15 4 3 19 3 72 9 406
2017 Quebec (excluding National Capital Region) 50 20 11 0 0 11 9 87 0 20
2014 National Capital Region 23 30 18 3 3 20 2 69 7 405
2014 Quebec (excluding National Capital Region) 29 22 29 0 13 7 0 55 14 14
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 27 28 17 14 11 0 2 57 25 407
2017 Quebec (excluding National Capital Region) 29 16 20 15 16 0 5 47 33 20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 23 27 26 14 9 0 0 50 24 407
2017 Quebec (excluding National Capital Region) 43 38 0 0 5 0 14 94 6 20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 27 31 23 10 8 1 1 58 19 407
2017 Quebec (excluding National Capital Region) 56 20 5 5 5 0 10 84 11 20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 22 29 21 15 11 1 1 52 26 406
2017 Quebec (excluding National Capital Region) 59 11 11 0 5 0 14 82 6 20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 45 29 12 5 4 0 4 78 9 405
2017 Quebec (excluding National Capital Region) 63 12 0 0 0 0 25 100 0 20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 33 32 19 10 5 0 1 66 15 408
2017 Quebec (excluding National Capital Region) 60 10 16 5 0 0 10 77 5 20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 32 23 9 6 0 2 61 15 407
2017 Quebec (excluding National Capital Region) 54 26 6 0 0 0 14 93 0 20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 23 29 27 14 5 0 1 53 19 407
2017 Quebec (excluding National Capital Region) 65 5 16 0 5 0 10 77 5 20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 31 20 13 7 0 0 60 20 405
2017 Quebec (excluding National Capital Region) 60 6 20 0 5 0 10 73 5 20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 37 31 20 8 3 1 1 69 11 406
2017 Quebec (excluding National Capital Region) 65 11 5 0 10 0 10 84 11 20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 62 21 9 4 2 0 2 85 6 408
2017 Quebec (excluding National Capital Region) 81 5 0 0 5 0 10 95 5 20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 72 13 5 4 3 1 3 88 7 405
2017 Quebec (excluding National Capital Region) 79 0 0 6 5 0 10 88 12 19

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 51 32 9 3 4 0 2 85 7 406
2017 Quebec (excluding National Capital Region) 61 5 11 5 9 0 10 72 16 20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 59 21 10 3 5 0 2 81 8 407
2017 Quebec (excluding National Capital Region) 74 11 0 0 6 0 10 94 6 20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 56 15 7 2 2 1 19 87 5 405
2017 Quebec (excluding National Capital Region) 75 5 6 0 0 0 14 93 0 20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 70 15 6 1 1 0 6 91 2 405
2017 Quebec (excluding National Capital Region) 84 0 6 0 0 0 10 93 0 19

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 19 10 7 9 0 4 72 17 407
2017 Quebec (excluding National Capital Region) 52 21 17 0 5 0 5 77 5 20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 55 27 10 4 1 1 2 85 5 405
2017 Quebec (excluding National Capital Region) 60 21 0 5 6 0 10 89 11 20

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 12 35 36 12 5 0 0 47 17 408
2017 Quebec (excluding National Capital Region) 24 41 26 5 5 0 0 65 9 20

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 4 17 37 27 14 0 0 41 22 405
2017 Quebec (excluding National Capital Region) 10 17 17 25 26 0 5 54 28 19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 17 35 23 11 6 8 1 57 18 408
2017 Quebec (excluding National Capital Region) 46 29 11 0 5 5 5 83 5 20

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 16 43 20 11 6 3 0 62 18 405
2017 Quebec (excluding National Capital Region) 53 31 11 5 0 0 0 84 5 20
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 12 88 407
2014 National Capital Region 12 88 402

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 75 25 47
2014 National Capital Region 78 22 49

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 48 40 3 6 0 0 4 91 6 35
2014 National Capital Region 45 36 8 8 3 0 0 82 11 38
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 34 23 23 8 6 5 1 36 64 408
2017 Quebec (excluding National Capital Region) 24 35 20 11 0 0 10 27 73 20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 23 240
2017 Quebec (excluding National Capital Region) 54 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 27 240
2017 Quebec (excluding National Capital Region) 42 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 19 240
2017 Quebec (excluding National Capital Region) 48 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 50 240
2017 Quebec (excluding National Capital Region) 22 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 National Capital Region 3 240
2017 Quebec (excluding National Capital Region) 0 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 39 240
2017 Quebec (excluding National Capital Region) 15 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 National Capital Region 5 54 19 12 3 7 238
2017 Quebec (excluding National Capital Region) 0 83 0 0 7 9 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 18 37 10 14 9 2 10 63 26 243
2017 Quebec (excluding National Capital Region) 38 24 24 14 0 0 0 62 14 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 6 17 13 11 22 3 28 33 48 244
2017 Quebec (excluding National Capital Region) 14 22 24 6 18 0 15 43 29 13
Date modified: