2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	43	4	4	1	91	5	318
2017	Language requirement of position - Either English or French	54	41	3	2	0	96	2	70
2014	Language requirement of position - Bilingual	33	51	6	7	3	84	10	303
2014	Language requirement of position - Unilingual English	34	52	6	9	0	85	9	34
2014	Language requirement of position - Either English or French	45	37	3	14	1	82	15	84
2011	Language requirement of position - Bilingual	45	48	2	5	0	93	5	319
2011	Language requirement of position - Unilingual English	37	49	9	6	0	86	6	35
2011	Language requirement of position - Either English or French	32	52	5	12	0	83	12	60
2008	Language requirement of position - Bilingual	47	41	5	7	1	87	8	195
2008	Language requirement of position - Unilingual English	42	42	11	5	0	84	5	19
2008	Language requirement of position - Either English or French	47	44	2	2	5	91	7	43

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	25	4	4	1	0	0	92	4	318
2017	Language requirement of position - Either English or French	73	23	1	3	0	0	0	96	3	70
2014	Language requirement of position - Bilingual	59	27	4	7	2	1	0	87	9	302
2014	Language requirement of position - Unilingual English	71	23	3	0	0	0	3	97	0	34
2014	Language requirement of position - Either English or French	63	28	2	4	0	0	2	93	4	84
2011	Language requirement of position - Bilingual	70	21	4	2	1	1	0	93	3	317
2011	Language requirement of position - Unilingual English	71	17	9	3	0	0	0	89	3	35
2011	Language requirement of position - Either English or French	78	17	3	0	2	0	0	95	2	60
2008	Language requirement of position - Bilingual	59	30	4	5	3	0	0	89	7	195
2008	Language requirement of position - Unilingual English	84	11	0	5	0	0	0	95	5	19
2008	Language requirement of position - Either English or French	74	16	2	0	5	2	0	93	5	43

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	23	11	9	4	1	76	13	317
2017	Language requirement of position - Either English or French	70	21	4	0	1	3	94	1	70
2014	Language requirement of position - Bilingual	47	29	10	13	1	1	76	14	303
2014	Language requirement of position - Unilingual English	68	29	0	3	0	0	97	3	34
2014	Language requirement of position - Either English or French	65	28	4	1	1	0	94	2	84
2011	Language requirement of position - Bilingual	58	25	5	10	2	0	83	12	318
2011	Language requirement of position - Unilingual English	68	21	3	6	3	0	88	9	34
2011	Language requirement of position - Either English or French	68	17	12	3	0	0	85	3	60
2008	Language requirement of position - Bilingual	48	30	7	10	5	1	78	14	195
2008	Language requirement of position - Unilingual English	74	21	0	5	0	0	95	5	19
2008	Language requirement of position - Either English or French	70	19	5	5	2	0	88	7	43

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	34	4	8	3	85	11	318
2017	Language requirement of position - Either English or French	54	31	5	7	3	85	10	70
2014	Language requirement of position - Bilingual	41	31	7	12	9	72	21	303
2014	Language requirement of position - Unilingual English	43	40	3	8	6	83	14	34
2014	Language requirement of position - Either English or French	49	32	4	8	6	82	14	84
2011	Language requirement of position - Bilingual	51	31	7	8	3	82	11	317
2011	Language requirement of position - Unilingual English	37	26	14	17	6	63	23	35
2011	Language requirement of position - Either English or French	37	40	3	13	7	77	20	60

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	36	11	6	0	0	1	83	6	317
2017	Language requirement of position - Either English or French	44	43	6	5	1	0	0	87	7	70
2014	Language requirement of position - Bilingual	41	38	11	6	3	1	1	80	9	303
2014	Language requirement of position - Unilingual English	39	40	6	11	3	0	0	80	14	34
2014	Language requirement of position - Either English or French	36	41	12	8	3	0	0	77	11	84
2011	Language requirement of position - Bilingual	41	39	10	5	2	0	2	82	8	319
2011	Language requirement of position - Unilingual English	31	37	14	17	0	0	0	69	17	35
2011	Language requirement of position - Either English or French	35	43	8	5	8	0	0	78	13	60
2008	Language requirement of position - Bilingual	24	35	23	11	6	2	1	60	17	195
2008	Language requirement of position - Unilingual English	21	32	11	26	11	0	0	53	37	19
2008	Language requirement of position - Either English or French	12	42	14	16	16	0	0	53	33	43

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	39	12	5	3	80	8	318
2017	Language requirement of position - Either English or French	32	44	10	9	4	76	13	70
2014	Language requirement of position - Bilingual	31	47	10	8	3	78	12	303
2014	Language requirement of position - Unilingual English	34	46	9	9	3	80	12	34
2014	Language requirement of position - Either English or French	40	36	12	9	2	76	11	83
2011	Language requirement of position - Bilingual	38	40	11	7	4	78	11	318
2011	Language requirement of position - Unilingual English	23	57	14	3	3	80	6	35
2011	Language requirement of position - Either English or French	35	38	15	8	3	73	12	60
2008	Language requirement of position - Bilingual	32	43	12	9	5	74	14	195
2008	Language requirement of position - Unilingual English	26	47	26	0	0	74	0	19
2008	Language requirement of position - Either English or French	30	42	21	2	5	72	7	43

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	35	10	6	3	82	8	318
2017	Language requirement of position - Either English or French	33	45	10	7	5	78	12	70
2014	Language requirement of position - Bilingual	40	39	10	8	3	79	11	302
2014	Language requirement of position - Unilingual English	48	38	3	6	6	86	11	34
2014	Language requirement of position - Either English or French	46	31	7	13	3	77	16	84
2011	Language requirement of position - Bilingual	38	41	10	6	4	79	11	320
2011	Language requirement of position - Unilingual English	32	41	15	9	3	74	12	34
2011	Language requirement of position - Either English or French	45	37	7	7	5	82	12	60
2008	Language requirement of position - Bilingual	38	44	7	6	5	82	11	195
2008	Language requirement of position - Unilingual English	32	32	26	11	0	63	11	19
2008	Language requirement of position - Either English or French	42	35	9	9	5	77	14	43

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	37	7	3	1	0	0	89	5	317
2017	Language requirement of position - Either English or French	51	36	11	1	2	0	0	86	3	70
2014	Language requirement of position - Bilingual	44	44	7	4	1	0	0	88	5	302
2014	Language requirement of position - Unilingual English	48	35	8	6	0	0	3	85	6	34
2014	Language requirement of position - Either English or French	54	32	10	1	0	1	1	89	1	84

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	35	10	8	3	0	1	78	12	317
2017	Language requirement of position - Either English or French	52	23	16	6	2	2	0	76	8	70
2014	Language requirement of position - Bilingual	32	40	13	8	4	1	2	74	12	303
2014	Language requirement of position - Unilingual English	32	51	8	0	0	3	6	91	0	33
2014	Language requirement of position - Either English or French	41	31	14	6	4	3	1	75	11	84
2011	Language requirement of position - Bilingual	39	40	12	6	2	0	1	80	9	319
2011	Language requirement of position - Unilingual English	35	32	18	9	6	0	0	68	15	34
2011	Language requirement of position - Either English or French	32	48	10	5	3	0	2	81	8	60

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	24	8	5	3	1	13	80	10	317
2017	Language requirement of position - Either English or French	52	24	5	1	1	2	15	90	3	70
2014	Language requirement of position - Bilingual	38	29	10	7	3	1	12	77	11	303
2014	Language requirement of position - Unilingual English	44	38	3	3	0	0	12	93	4	34
2014	Language requirement of position - Either English or French	47	15	11	8	2	6	12	74	13	84
2011	Language requirement of position - Bilingual	49	21	5	8	4	0	13	80	14	320
2011	Language requirement of position - Unilingual English	29	40	9	17	3	0	3	71	21	35
2011	Language requirement of position - Either English or French	44	29	8	12	3	0	3	75	16	59
2008	Language requirement of position - Bilingual	54	25	5	5	3	1	9	87	8	195
2008	Language requirement of position - Unilingual English	37	42	5	5	11	0	0	79	16	19
2008	Language requirement of position - Either English or French	60	21	0	14	5	0	0	81	19	43

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	41	12	4	3	81	7	317
2017	Language requirement of position - Either English or French	31	44	13	7	5	75	12	70
2014	Language requirement of position - Bilingual	29	45	12	9	4	74	13	302
2014	Language requirement of position - Unilingual English	22	60	9	9	0	82	9	34
2014	Language requirement of position - Either English or French	39	37	12	8	4	76	12	84
2011	Language requirement of position - Bilingual	32	41	14	8	6	73	13	318
2011	Language requirement of position - Unilingual English	26	44	18	9	3	71	12	34
2011	Language requirement of position - Either English or French	28	38	18	8	7	67	15	60
2008	Language requirement of position - Bilingual	32	43	11	9	5	75	14	195
2008	Language requirement of position - Unilingual English	33	39	17	11	0	72	11	18
2008	Language requirement of position - Either English or French	28	47	12	12	2	74	14	43

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	40	14	9	5	1	72	13	318
2017	Language requirement of position - Either English or French	37	32	12	12	7	0	69	19	70
2014	Language requirement of position - Bilingual	27	36	18	12	7	0	63	19	303
2014	Language requirement of position - Unilingual English	23	54	11	3	9	0	77	12	34
2014	Language requirement of position - Either English or French	31	33	15	16	4	0	64	21	84
2011	Language requirement of position - Bilingual	26	43	11	13	6	0	70	19	320
2011	Language requirement of position - Unilingual English	21	44	6	26	3	0	65	29	34
2011	Language requirement of position - Either English or French	33	38	12	7	10	0	72	17	60

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	40	14	10	4	0	0	72	14	316
2017	Language requirement of position - Either English or French	26	39	16	13	5	0	0	65	19	70

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	37	9	4	1	0	86	5	318
2017	Language requirement of position - Either English or French	41	41	4	7	7	0	82	14	70
2014	Language requirement of position - Bilingual	45	40	10	3	2	1	85	5	303
2014	Language requirement of position - Unilingual English	42	49	6	0	3	0	91	3	34
2014	Language requirement of position - Either English or French	45	39	11	4	1	0	83	6	84
2011	Language requirement of position - Bilingual	43	42	8	4	2	1	86	6	321
2011	Language requirement of position - Unilingual English	46	40	6	6	3	0	86	9	35
2011	Language requirement of position - Either English or French	45	30	15	2	7	2	76	8	60
2008	Language requirement of position - Bilingual	48	34	10	4	5	0	81	9	194
2008	Language requirement of position - Unilingual English	47	32	11	5	5	0	79	11	19
2008	Language requirement of position - Either English or French	47	33	14	7	0	0	79	7	43

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	36	15	8	3	0	0	74	11	318
2017	Language requirement of position - Either English or French	42	26	13	12	7	0	0	68	19	70

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	34	9	1	1	89	2	318
2017	Language requirement of position - Either English or French	53	35	10	3	0	88	3	70
2014	Language requirement of position - Bilingual	58	30	6	3	2	89	5	302
2014	Language requirement of position - Unilingual English	63	32	5	0	0	95	0	34
2014	Language requirement of position - Either English or French	70	21	6	3	0	91	3	84
2011	Language requirement of position - Bilingual	54	33	9	3	1	87	4	320
2011	Language requirement of position - Unilingual English	51	34	11	0	3	86	3	35
2011	Language requirement of position - Either English or French	47	46	5	2	0	93	2	59

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	42	12	5	5	0	78	10	318
2017	Language requirement of position - Either English or French	36	34	14	9	4	3	72	14	70
2014	Language requirement of position - Bilingual	27	43	12	13	6	0	70	18	303
2014	Language requirement of position - Unilingual English	39	32	23	0	6	0	71	6	34
2014	Language requirement of position - Either English or French	27	48	16	5	4	0	75	9	84
2011	Language requirement of position - Bilingual	31	45	11	9	4	1	77	13	317
2011	Language requirement of position - Unilingual English	34	31	14	14	6	0	66	20	35
2011	Language requirement of position - Either English or French	32	37	12	5	15	0	68	20	60

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	35	10	7	4	0	79	11	316
2017	Language requirement of position - Either English or French	39	31	11	11	7	1	70	18	70
2014	Language requirement of position - Bilingual	34	37	13	10	6	0	71	17	303
2014	Language requirement of position - Unilingual English	36	41	11	9	3	0	77	12	34
2014	Language requirement of position - Either English or French	34	38	13	10	3	2	73	13	84

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	38	16	5	2	0	77	8	318
2017	Language requirement of position - Either English or French	41	35	15	6	3	0	76	9	70
2014	Language requirement of position - Bilingual	28	42	15	10	4	1	71	14	303
2014	Language requirement of position - Unilingual English	33	53	9	0	6	0	85	6	34
2014	Language requirement of position - Either English or French	35	44	12	2	6	1	79	9	84
2011	Language requirement of position - Bilingual	38	38	15	7	2	1	77	8	321
2011	Language requirement of position - Unilingual English	34	46	17	3	0	0	80	3	35
2011	Language requirement of position - Either English or French	32	43	10	7	5	3	78	12	60

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	41	10	2	4	0	84	6	318
2017	Language requirement of position - Either English or French	45	29	16	6	4	0	74	10	70
2014	Language requirement of position - Bilingual	35	41	13	7	4	0	76	11	303
2014	Language requirement of position - Unilingual English	42	43	11	3	0	0	86	3	34
2014	Language requirement of position - Either English or French	45	41	11	0	2	1	87	2	84
2011	Language requirement of position - Bilingual	41	39	9	7	3	0	81	10	319
2011	Language requirement of position - Unilingual English	34	46	11	9	0	0	80	9	35
2011	Language requirement of position - Either English or French	37	45	8	5	5	0	82	10	60
2008	Language requirement of position - Bilingual	31	51	9	4	5	0	82	9	195
2008	Language requirement of position - Unilingual English	26	58	16	0	0	0	84	0	19
2008	Language requirement of position - Either English or French	35	49	9	2	5	0	84	7	43

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	34	13	7	2	0	1	77	9	318
2017	Language requirement of position - Either English or French	62	31	5	1	0	0	0	93	1	70
2014	Language requirement of position - Bilingual	32	37	19	8	4	0	0	69	12	303
2014	Language requirement of position - Unilingual English	46	28	14	8	0	3	0	77	9	34
2014	Language requirement of position - Either English or French	56	38	5	0	1	0	0	94	1	84
2011	Language requirement of position - Bilingual	41	34	16	7	3	0	0	75	9	319
2011	Language requirement of position - Unilingual English	50	38	9	3	0	0	0	88	3	34
2011	Language requirement of position - Either English or French	47	35	15	2	2	0	0	82	3	60
2008	Language requirement of position - Bilingual	29	38	18	11	3	0	0	68	14	195
2008	Language requirement of position - Unilingual English	21	63	11	5	0	0	0	84	5	19
2008	Language requirement of position - Either English or French	40	44	12	0	2	0	2	86	2	43

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	23	42	17	9	0	4	26	30	317
2017	Language requirement of position - Either English or French	1	15	45	17	15	0	6	34	18	70
2014	Language requirement of position - Bilingual	11	28	38	14	7	1	1	21	40	303
2014	Language requirement of position - Unilingual English	3	26	37	28	5	0	0	33	29	34
2014	Language requirement of position - Either English or French	5	23	41	19	7	2	2	28	29	83
2011	Language requirement of position - Bilingual	11	21	41	18	6	0	3	25	33	321
2011	Language requirement of position - Unilingual English	9	26	46	11	6	0	3	18	35	35
2011	Language requirement of position - Either English or French	7	27	34	15	14	0	3	30	35	59
2008	Language requirement of position - Bilingual	12	35	29	13	7	1	2	21	49	195
2008	Language requirement of position - Unilingual English	21	21	47	5	5	0	0	11	42	19
2008	Language requirement of position - Either English or French	12	19	44	16	5	0	5	22	32	43

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	17	30	25	13	3	5	41	26	315
2017	Language requirement of position - Either English or French	10	12	26	26	16	3	8	47	24	70
2014	Language requirement of position - Bilingual	11	26	28	19	9	4	3	30	39	303
2014	Language requirement of position - Unilingual English	0	14	32	34	14	3	3	51	15	34
2014	Language requirement of position - Either English or French	6	17	30	22	18	3	5	43	25	81
2011	Language requirement of position - Bilingual	9	16	31	28	11	2	4	41	26	320
2011	Language requirement of position - Unilingual English	11	17	31	23	9	3	6	34	31	35
2011	Language requirement of position - Either English or French	7	24	24	19	19	3	5	41	33	59
2008	Language requirement of position - Bilingual	14	23	27	22	11	2	2	34	38	195
2008	Language requirement of position - Unilingual English	11	39	28	17	6	0	0	22	50	18
2008	Language requirement of position - Either English or French	16	26	30	19	7	0	2	26	43	43

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	20	40	19	8	1	3	28	30	317
2017	Language requirement of position - Either English or French	6	11	41	18	19	0	6	39	18	70
2014	Language requirement of position - Bilingual	15	23	34	15	8	3	2	25	39	303
2014	Language requirement of position - Unilingual English	3	29	31	26	6	0	6	33	34	34
2014	Language requirement of position - Either English or French	10	27	24	20	15	1	3	37	38	83
2011	Language requirement of position - Bilingual	11	20	32	22	10	2	4	34	33	321
2011	Language requirement of position - Unilingual English	6	26	31	20	3	9	6	27	37	35
2011	Language requirement of position - Either English or French	16	21	24	22	10	2	5	35	39	58
2008	Language requirement of position - Bilingual	11	29	31	18	8	2	2	27	41	195
2008	Language requirement of position - Unilingual English	16	16	47	11	11	0	0	21	32	19
2008	Language requirement of position - Either English or French	21	19	30	9	12	2	7	23	44	43

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	4	16	34	30	12	1	3	44	20	314
2017	Language requirement of position - Either English or French	2	11	16	37	32	0	3	71	13	69
2014	Language requirement of position - Bilingual	6	22	34	24	11	2	1	37	29	303
2014	Language requirement of position - Unilingual English	3	9	38	39	9	0	3	49	12	34
2014	Language requirement of position - Either English or French	1	9	33	32	21	2	1	55	11	82
2011	Language requirement of position - Bilingual	3	15	33	33	11	1	4	46	19	320
2011	Language requirement of position - Unilingual English	0	20	29	26	17	0	9	47	22	35
2011	Language requirement of position - Either English or French	0	10	27	41	22	0	0	63	10	59
2008	Language requirement of position - Bilingual	8	18	42	22	7	1	2	30	27	195
2008	Language requirement of position - Unilingual English	11	11	26	47	5	0	0	53	21	19
2008	Language requirement of position - Either English or French	9	5	28	47	5	2	5	55	15	43

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	18	32	21	13	1	7	37	29	316
2017	Language requirement of position - Either English or French	3	16	17	29	27	2	6	61	21	70
2014	Language requirement of position - Bilingual	14	25	32	15	7	2	4	24	42	303
2014	Language requirement of position - Unilingual English	6	26	22	29	14	0	3	45	33	34
2014	Language requirement of position - Either English or French	7	21	21	24	20	3	3	47	31	83
2011	Language requirement of position - Bilingual	11	21	29	22	11	2	4	35	34	319
2011	Language requirement of position - Unilingual English	3	20	40	17	14	0	6	33	24	35
2011	Language requirement of position - Either English or French	7	17	32	25	17	0	3	43	24	60
2008	Language requirement of position - Bilingual	11	20	36	19	9	2	4	30	33	193
2008	Language requirement of position - Unilingual English	11	11	26	42	11	0	0	53	21	19
2008	Language requirement of position - Either English or French	7	12	35	35	5	0	7	43	20	43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	25	23	19	9	5	5	31	43	317
2017	Language requirement of position - Either English or French	4	24	13	26	25	0	7	55	30	70
2014	Language requirement of position - Bilingual	10	22	27	23	10	5	2	36	35	303
2014	Language requirement of position - Unilingual English	0	17	29	33	14	3	3	51	18	34
2014	Language requirement of position - Either English or French	7	10	24	28	20	8	3	54	20	83
2011	Language requirement of position - Bilingual	6	13	28	27	15	4	6	47	21	320
2011	Language requirement of position - Unilingual English	6	18	26	29	12	0	9	45	26	34
2011	Language requirement of position - Either English or French	9	16	24	24	16	2	10	45	27	58
2008	Language requirement of position - Bilingual	12	30	23	17	9	3	6	29	46	195
2008	Language requirement of position - Unilingual English	5	32	32	11	21	0	0	32	37	19
2008	Language requirement of position - Either English or French	16	33	23	16	7	2	2	24	51	43

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	21	39	21	7	3	3	30	28	317
2017	Language requirement of position - Either English or French	6	19	33	17	20	0	6	39	26	70
2014	Language requirement of position - Bilingual	14	20	35	16	11	2	3	28	35	302
2014	Language requirement of position - Unilingual English	9	12	51	17	6	6	0	24	21	34
2014	Language requirement of position - Either English or French	9	23	24	15	21	4	4	40	35	83

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	22	7	8	3	1	82	11	317
2017	Language requirement of position - Either English or French	73	20	6	0	0	1	94	0	70
2014	Language requirement of position - Bilingual	60	21	7	10	2	1	81	12	303
2014	Language requirement of position - Unilingual English	51	46	0	3	0	0	97	3	34
2014	Language requirement of position - Either English or French	71	18	2	3	1	4	93	5	84
2011	Language requirement of position - Bilingual	59	24	5	8	3	0	84	11	321
2011	Language requirement of position - Unilingual English	74	12	3	9	3	0	85	12	34
2011	Language requirement of position - Either English or French	59	31	0	7	3	0	90	10	59
2008	Language requirement of position - Bilingual	54	24	4	12	5	1	78	18	195
2008	Language requirement of position - Unilingual English	32	37	16	5	0	11	76	6	19
2008	Language requirement of position - Either English or French	51	28	7	7	2	5	83	10	43

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	33	14	7	5	6	4	71	13	318
2017	Language requirement of position - Either English or French	33	26	6	9	7	7	11	72	20	70
2014	Language requirement of position - Bilingual	31	28	14	11	6	5	4	65	20	303
2014	Language requirement of position - Unilingual English	23	44	3	17	9	0	3	70	27	33
2014	Language requirement of position - Either English or French	30	36	8	9	7	5	5	74	18	84

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	33	7	6	3	0	0	84	9	317
2017	Language requirement of position - Either English or French	54	30	7	4	4	0	0	84	9	70
2014	Language requirement of position - Bilingual	43	33	10	8	5	0	1	76	13	303
2014	Language requirement of position - Unilingual English	42	35	6	9	9	0	0	76	18	34
2014	Language requirement of position - Either English or French	45	28	6	12	8	1	0	74	20	83

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	39	12	8	4	0	1	76	11	315
2017	Language requirement of position - Either English or French	39	31	9	8	8	3	2	74	17	70
2014	Language requirement of position - Bilingual	29	44	13	10	4	1	0	74	14	303
2014	Language requirement of position - Unilingual English	33	40	9	15	3	0	0	73	18	34
2014	Language requirement of position - Either English or French	29	38	9	13	9	1	2	68	22	84
2011	Language requirement of position - Bilingual	35	39	10	10	5	0	1	75	15	321
2011	Language requirement of position - Unilingual English	26	37	6	14	11	3	3	67	27	35
2011	Language requirement of position - Either English or French	25	27	13	22	7	5	2	55	30	60
2008	Language requirement of position - Bilingual	32	38	12	13	6	0	0	70	18	195
2008	Language requirement of position - Unilingual English	26	53	5	11	5	0	0	79	16	19
2008	Language requirement of position - Either English or French	26	28	12	16	16	2	0	55	33	43

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	35	10	10	5	4	0	74	15	318
2017	Language requirement of position - Either English or French	29	35	7	8	10	10	2	72	20	70
2014	Language requirement of position - Bilingual	32	31	13	10	8	5	1	67	19	303
2014	Language requirement of position - Unilingual English	31	30	18	9	6	6	0	65	15	34
2014	Language requirement of position - Either English or French	23	29	17	13	8	7	3	58	23	84
2011	Language requirement of position - Bilingual	42	26	9	9	7	6	1	73	17	321
2011	Language requirement of position - Unilingual English	26	26	20	9	14	3	3	55	24	35
2011	Language requirement of position - Either English or French	23	17	17	17	15	8	3	45	36	60
2008	Language requirement of position - Bilingual	34	31	13	9	9	3	1	67	19	195
2008	Language requirement of position - Unilingual English	32	42	16	0	11	0	0	74	11	19
2008	Language requirement of position - Either English or French	19	30	14	7	28	2	0	50	36	43

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	24	16	14	9	16	5	50	29	317
2017	Language requirement of position - Either English or French	21	28	11	8	9	22	1	63	23	70
2014	Language requirement of position - Bilingual	13	26	19	16	12	12	2	45	33	303
2014	Language requirement of position - Unilingual English	11	26	11	25	6	18	3	47	39	34
2014	Language requirement of position - Either English or French	17	13	17	19	11	19	3	39	39	84

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	37	6	4	1	0	89	5	317
2017	Language requirement of position - Either English or French	57	28	4	8	3	0	85	11	70
2014	Language requirement of position - Bilingual	44	38	10	6	3	0	82	8	303
2014	Language requirement of position - Unilingual English	41	42	12	5	0	0	83	5	33
2014	Language requirement of position - Either English or French	47	31	12	5	4	1	79	9	84

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	41	9	8	4	0	0	80	11	318
2017	Language requirement of position - Either English or French	45	34	4	12	5	0	0	79	17	70
2014	Language requirement of position - Bilingual	32	39	13	9	6	0	2	72	15	303
2014	Language requirement of position - Unilingual English	51	26	6	14	0	3	0	79	15	34
2014	Language requirement of position - Either English or French	48	30	10	10	2	0	0	77	12	84
2011	Language requirement of position - Bilingual	41	36	8	8	6	0	1	78	15	320
2011	Language requirement of position - Unilingual English	26	43	11	14	6	0	0	69	20	35
2011	Language requirement of position - Either English or French	43	33	3	7	13	0	0	77	20	60
2008	Language requirement of position - Bilingual	23	40	14	12	10	0	1	63	23	195
2008	Language requirement of position - Unilingual English	32	32	5	5	26	0	0	63	32	19
2008	Language requirement of position - Either English or French	16	37	16	21	9	0	0	53	30	43

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	37	11	5	2	1	1	82	7	318
2017	Language requirement of position - Either English or French	52	36	6	4	1	0	1	88	6	70
2014	Language requirement of position - Bilingual	40	36	9	7	5	3	1	78	12	303
2014	Language requirement of position - Unilingual English	42	40	9	0	6	3	0	85	6	34
2014	Language requirement of position - Either English or French	49	34	11	1	2	1	1	85	4	84
2011	Language requirement of position - Bilingual	44	29	12	6	6	2	1	75	12	321
2011	Language requirement of position - Unilingual English	34	29	20	11	6	0	0	63	17	35
2011	Language requirement of position - Either English or French	42	30	10	2	15	2	0	73	17	60
2008	Language requirement of position - Bilingual	32	32	15	9	9	2	1	66	18	195
2008	Language requirement of position - Unilingual English	42	16	16	26	0	0	0	58	26	19
2008	Language requirement of position - Either English or French	30	30	21	5	9	2	2	63	15	43

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	38	7	7	3	0	0	83	11	317
2017	Language requirement of position - Either English or French	41	35	10	11	3	0	0	77	14	70
2014	Language requirement of position - Bilingual	41	34	11	8	6	1	0	75	14	303
2014	Language requirement of position - Unilingual English	33	46	8	6	6	0	0	80	12	34
2014	Language requirement of position - Either English or French	46	31	13	8	2	0	0	77	10	84
2011	Language requirement of position - Bilingual	41	32	8	10	7	1	1	74	18	321
2011	Language requirement of position - Unilingual English	31	40	9	11	9	0	0	71	20	35
2011	Language requirement of position - Either English or French	30	42	10	5	13	0	0	72	18	60
2008	Language requirement of position - Bilingual	30	32	13	14	9	1	1	63	23	195
2008	Language requirement of position - Unilingual English	37	21	11	16	16	0	0	58	32	19
2008	Language requirement of position - Either English or French	19	28	21	21	9	2	0	48	31	43

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	82	13	3	1	1	0	95	2	317
2017	Language requirement of position - Either English or French	81	17	0	2	0	0	98	2	70
2014	Language requirement of position - Bilingual	73	17	2	6	2	0	90	8	302
2014	Language requirement of position - Unilingual English	80	20	0	0	0	0	100	0	34
2014	Language requirement of position - Either English or French	79	16	1	1	0	2	98	1	82
2011	Language requirement of position - Bilingual	81	12	2	3	1	1	93	5	320
2011	Language requirement of position - Unilingual English	83	11	3	3	0	0	94	3	35
2011	Language requirement of position - Either English or French	78	15	0	7	0	0	93	7	60
2008	Language requirement of position - Bilingual	79	12	4	3	2	1	91	5	195
2008	Language requirement of position - Unilingual English	74	16	5	5	0	0	89	5	19
2008	Language requirement of position - Either English or French	81	7	7	2	2	0	88	5	43

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	26	10	5	3	3	8	81	9	316
2017	Language requirement of position - Either English or French	55	19	5	8	5	1	6	80	14	70
2014	Language requirement of position - Bilingual	42	28	9	6	4	4	7	79	11	303
2014	Language requirement of position - Unilingual English	48	23	12	3	3	0	12	80	7	34
2014	Language requirement of position - Either English or French	50	20	9	2	3	4	11	82	7	84
2011	Language requirement of position - Bilingual	41	26	11	7	9	2	4	72	16	319
2011	Language requirement of position - Unilingual English	31	37	11	6	9	3	3	73	15	35
2011	Language requirement of position - Either English or French	42	27	12	3	10	2	3	73	14	59

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	28	7	5	3	0	0	85	9	316
2017	Language requirement of position - Either English or French	57	28	11	1	3	0	0	85	4	70

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	30	8	3	4	0	0	85	7	318
2017	Language requirement of position - Either English or French	64	24	7	3	3	0	0	87	5	70

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	28	11	5	5	0	80	10	316
2017	Language requirement of position - Either English or French	53	30	9	6	3	0	83	8	69
2014	Language requirement of position - Bilingual	41	34	12	6	7	0	75	13	302
2014	Language requirement of position - Unilingual English	36	40	12	6	6	0	76	12	34
2014	Language requirement of position - Either English or French	57	25	7	7	4	2	83	10	84

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	38	14	11	2	4	11	68	15	135
2014	Language requirement of position - Bilingual	25	34	17	8	5	4	8	67	14	138

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	38	15	10	4	4	0	70	15	318
2017	Language requirement of position - Either English or French	48	28	9	4	5	6	0	81	9	70
2014	Language requirement of position - Bilingual	25	39	14	13	7	3	0	65	20	302
2014	Language requirement of position - Unilingual English	23	34	28	3	6	6	0	61	9	34
2014	Language requirement of position - Either English or French	29	37	13	9	3	8	0	72	14	83
2011	Language requirement of position - Bilingual	27	36	15	11	6	4	1	66	18	321
2011	Language requirement of position - Unilingual English	21	26	24	15	9	6	0	50	25	34
2011	Language requirement of position - Either English or French	23	33	15	13	8	7	0	61	23	60

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	43	17	10	4	2	0	68	14	318
2017	Language requirement of position - Either English or French	39	34	14	5	6	1	0	74	12	70
2014	Language requirement of position - Bilingual	22	41	18	11	6	2	0	64	18	303
2014	Language requirement of position - Unilingual English	20	60	9	3	9	0	0	79	12	34
2014	Language requirement of position - Either English or French	29	37	18	6	7	3	0	69	13	83
2011	Language requirement of position - Bilingual	28	36	16	11	6	1	1	65	18	319
2011	Language requirement of position - Unilingual English	23	37	20	11	9	0	0	60	20	35
2011	Language requirement of position - Either English or French	33	25	17	10	12	3	0	60	22	60
2008	Language requirement of position - Bilingual	32	31	15	11	9	2	1	64	20	195
2008	Language requirement of position - Unilingual English	37	26	5	11	21	0	0	63	32	19
2008	Language requirement of position - Either English or French	26	35	16	12	7	5	0	63	20	43

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	40	20	13	7	5	0	57	22	317
2017	Language requirement of position - Either English or French	29	34	16	11	5	4	0	65	18	70
2014	Language requirement of position - Bilingual	13	38	20	17	8	3	0	53	26	303
2014	Language requirement of position - Unilingual English	14	45	18	9	9	6	0	63	19	34
2014	Language requirement of position - Either English or French	25	26	24	12	6	7	0	54	19	83
2011	Language requirement of position - Bilingual	16	40	20	13	6	4	0	59	20	321
2011	Language requirement of position - Unilingual English	3	37	29	17	11	3	0	41	29	35
2011	Language requirement of position - Either English or French	20	34	12	19	10	5	0	57	30	59
2008	Language requirement of position - Bilingual	18	35	15	19	8	4	1	56	28	195
2008	Language requirement of position - Unilingual English	16	37	11	21	16	0	0	53	37	19
2008	Language requirement of position - Either English or French	7	40	26	17	2	7	0	51	21	42

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	32	19	11	9	7	1	58	21	318
2017	Language requirement of position - Either English or French	38	24	19	3	7	10	0	68	11	70
2014	Language requirement of position - Bilingual	16	31	19	16	12	5	0	50	30	303
2014	Language requirement of position - Unilingual English	17	42	23	3	9	6	0	63	13	34
2014	Language requirement of position - Either English or French	28	27	18	12	7	7	2	60	21	83
2011	Language requirement of position - Bilingual	27	37	17	9	7	2	0	66	17	320
2011	Language requirement of position - Unilingual English	14	43	20	9	11	3	0	59	21	35
2011	Language requirement of position - Either English or French	17	38	17	12	10	7	0	59	23	60
2008	Language requirement of position - Bilingual	24	27	23	10	8	7	0	55	20	195
2008	Language requirement of position - Unilingual English	21	32	21	11	16	0	0	53	26	19
2008	Language requirement of position - Either English or French	12	35	14	16	14	9	0	51	33	43

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	39	16	18	6	3	0	59	25	317
2017	Language requirement of position - Either English or French	29	33	21	8	7	1	2	64	15	69
2014	Language requirement of position - Bilingual	16	34	21	17	10	2	0	50	28	302
2014	Language requirement of position - Unilingual English	8	49	3	31	9	0	0	58	39	34
2014	Language requirement of position - Either English or French	22	28	12	23	8	7	0	54	33	83
2011	Language requirement of position - Bilingual	15	36	19	19	9	2	0	51	29	320
2011	Language requirement of position - Unilingual English	6	43	11	29	11	0	0	49	40	35
2011	Language requirement of position - Either English or French	22	27	22	13	15	2	0	49	29	60
2008	Language requirement of position - Bilingual	14	29	19	25	11	2	0	44	37	193
2008	Language requirement of position - Unilingual English	5	37	26	21	11	0	0	42	32	19
2008	Language requirement of position - Either English or French	16	23	7	28	23	2	0	40	52	43

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	47	10	9	2	1	79	11	317
2017	Language requirement of position - Either English or French	36	45	14	4	1	0	81	5	69
2014	Language requirement of position - Bilingual	27	50	11	8	3	1	79	11	303
2014	Language requirement of position - Unilingual English	31	55	6	8	0	0	85	8	34
2014	Language requirement of position - Either English or French	33	42	12	9	1	3	78	10	84
2011	Language requirement of position - Bilingual	28	49	11	9	3	0	77	12	321
2011	Language requirement of position - Unilingual English	31	46	9	14	0	0	77	14	35
2011	Language requirement of position - Either English or French	28	45	13	5	5	3	76	10	60

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	46	8	2	0	1	0	90	3	316
2017	Language requirement of position - Either English or French	56	35	6	1	2	0	0	91	3	69
2014	Language requirement of position - Bilingual	39	42	11	3	2	3	0	84	5	303
2014	Language requirement of position - Unilingual English	37	45	3	9	6	0	0	82	15	34
2014	Language requirement of position - Either English or French	47	32	12	6	1	3	0	81	7	84
2011	Language requirement of position - Bilingual	44	39	12	2	1	2	1	84	4	321
2011	Language requirement of position - Unilingual English	34	43	14	3	3	3	0	79	6	35
2011	Language requirement of position - Either English or French	40	37	8	8	0	7	0	82	9	60

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	34	15	10	6	4	2	68	17	318
2017	Language requirement of position - Either English or French	37	33	13	10	3	3	1	73	13	68
2014	Language requirement of position - Bilingual	25	37	14	12	8	2	1	64	21	303
2014	Language requirement of position - Unilingual English	30	43	17	3	3	0	3	76	6	34
2014	Language requirement of position - Either English or French	30	26	20	10	6	6	2	61	17	84
2011	Language requirement of position - Bilingual	34	33	13	9	6	2	2	71	15	321
2011	Language requirement of position - Unilingual English	31	46	9	3	9	0	3	79	12	35
2011	Language requirement of position - Either English or French	30	35	13	8	7	5	2	70	16	60
2008	Language requirement of position - Bilingual	32	29	17	11	9	2	0	62	20	195
2008	Language requirement of position - Unilingual English	21	32	21	21	0	0	5	56	22	19
2008	Language requirement of position - Either English or French	26	19	21	16	9	7	2	49	28	43

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	31	18	16	6	8	1	56	24	317
2017	Language requirement of position - Either English or French	28	30	15	14	3	6	4	64	18	69
2014	Language requirement of position - Bilingual	13	34	19	18	9	8	0	51	29	303
2014	Language requirement of position - Unilingual English	11	35	26	16	3	9	0	50	21	34
2014	Language requirement of position - Either English or French	22	22	25	11	6	14	0	51	21	82
2011	Language requirement of position - Bilingual	19	32	22	13	7	6	2	55	22	321
2011	Language requirement of position - Unilingual English	14	26	31	14	6	6	3	44	22	35
2011	Language requirement of position - Either English or French	12	38	20	13	8	8	0	55	24	60

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	25	18	13	11	13	6	48	30	318
2017	Language requirement of position - Either English or French	28	27	14	5	10	13	3	65	18	69
2014	Language requirement of position - Bilingual	10	19	19	19	17	12	4	35	42	302
2014	Language requirement of position - Unilingual English	22	23	26	15	12	0	3	46	27	34
2014	Language requirement of position - Either English or French	21	15	17	10	14	20	4	47	31	82
2011	Language requirement of position - Bilingual	16	22	17	15	13	13	5	45	34	320
2011	Language requirement of position - Unilingual English	14	14	20	23	20	9	0	31	47	35
2011	Language requirement of position - Either English or French	17	17	25	10	14	15	2	41	29	59

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	30	6	7	2	1	1	85	8	317
2017	Language requirement of position - Either English or French	64	19	7	3	3	1	2	86	6	68
2014	Language requirement of position - Bilingual	51	31	7	6	1	2	1	85	8	303
2014	Language requirement of position - Unilingual English	48	40	6	6	0	0	0	89	6	34
2014	Language requirement of position - Either English or French	61	25	7	6	0	1	0	87	6	84

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	76	21	1	1	0	1	1	98	1	318
2017	Language requirement of position - Either English or French	77	19	1	0	0	0	2	99	0	70
2014	Language requirement of position - Bilingual	75	19	3	1	0	1	0	96	1	303
2014	Language requirement of position - Unilingual English	66	23	3	3	0	0	6	94	3	34
2014	Language requirement of position - Either English or French	74	19	1	1	0	2	2	98	1	84
2011	Language requirement of position - Bilingual	78	16	3	0	0	0	2	96	1	320
2011	Language requirement of position - Unilingual English	74	20	6	0	0	0	0	94	0	35
2011	Language requirement of position - Either English or French	64	22	7	0	0	2	5	93	0	59
2008	Language requirement of position - Bilingual	51	21	12	4	3	3	7	79	7	195
2008	Language requirement of position - Unilingual English	47	21	26	5	0	0	0	68	5	19
2008	Language requirement of position - Either English or French	42	30	5	0	9	9	5	84	11	43

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	37	9	6	3	4	0	81	9	318
2017	Language requirement of position - Either English or French	47	32	10	4	3	3	0	82	7	69
2014	Language requirement of position - Bilingual	42	32	10	7	5	3	1	76	13	303
2014	Language requirement of position - Unilingual English	46	31	3	8	9	0	3	79	18	34
2014	Language requirement of position - Either English or French	37	31	7	8	9	4	4	74	19	84
2011	Language requirement of position - Bilingual	37	38	12	8	4	1	1	75	12	320
2011	Language requirement of position - Unilingual English	31	23	20	23	3	0	0	54	26	35
2011	Language requirement of position - Either English or French	25	39	15	5	10	0	5	68	16	59
2008	Language requirement of position - Bilingual	13	34	19	19	13	1	1	48	33	195
2008	Language requirement of position - Unilingual English	11	26	21	21	21	0	0	37	42	19
2008	Language requirement of position - Either English or French	7	26	26	19	19	5	0	34	39	43

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	30	14	15	13	3	3	56	29	318
2017	Language requirement of position - Either English or French	26	20	5	19	17	1	11	52	41	70
2014	Language requirement of position - Bilingual	15	21	16	19	23	3	3	38	45	303
2014	Language requirement of position - Unilingual English	17	36	6	17	23	0	0	54	40	34
2014	Language requirement of position - Either English or French	19	29	13	10	21	5	3	52	34	84
2011	Language requirement of position - Bilingual	13	19	17	19	25	2	4	35	47	319
2011	Language requirement of position - Unilingual English	6	14	9	31	37	0	3	21	71	35
2011	Language requirement of position - Either English or French	3	18	22	20	30	3	3	23	54	60
2008	Language requirement of position - Bilingual	13	25	15	18	25	2	3	39	45	195
2008	Language requirement of position - Unilingual English	0	37	16	11	37	0	0	37	47	19
2008	Language requirement of position - Either English or French	7	30	9	19	35	0	0	37	53	43

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	44	19	5	4	2	0	72	9	318
2017	Language requirement of position - Either English or French	27	40	19	5	5	2	1	69	11	69

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	37	14	4	3	3	1	79	7	317
2017	Language requirement of position - Either English or French	49	27	14	6	3	1	0	77	8	70
2014	Language requirement of position - Bilingual	39	36	12	5	3	5	0	79	8	303
2014	Language requirement of position - Unilingual English	43	34	15	6	0	3	0	79	6	34
2014	Language requirement of position - Either English or French	45	29	13	7	1	5	0	78	8	84

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	44	12	2	1	2	1	85	3	316
2017	Language requirement of position - Either English or French	50	33	13	4	0	0	0	83	4	70
2014	Language requirement of position - Bilingual	34	40	13	6	3	4	0	77	9	303
2014	Language requirement of position - Unilingual English	39	49	6	3	3	0	0	88	6	34
2014	Language requirement of position - Either English or French	41	35	15	5	1	3	0	78	6	84
2011	Language requirement of position - Bilingual	39	40	13	4	2	1	1	80	6	320
2011	Language requirement of position - Unilingual English	26	46	17	6	3	3	0	74	9	35
2011	Language requirement of position - Either English or French	34	31	17	7	5	5	2	69	13	59

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	38	7	2	2	0	0	88	5	317
2017	Language requirement of position - Either English or French	60	31	7	3	0	0	0	90	3	70
2014	Language requirement of position - Bilingual	43	41	8	4	3	0	0	84	8	303
2014	Language requirement of position - Unilingual English	45	46	6	0	3	0	0	91	3	34
2014	Language requirement of position - Either English or French	45	40	7	3	4	0	0	86	7	84
2011	Language requirement of position - Bilingual	45	37	10	5	1	1	0	83	7	320
2011	Language requirement of position - Unilingual English	32	35	18	9	6	0	0	68	15	34
2011	Language requirement of position - Either English or French	37	39	12	2	10	0	0	76	12	59
2008	Language requirement of position - Bilingual	36	40	14	6	4	0	1	77	9	193
2008	Language requirement of position - Unilingual English	42	26	26	0	5	0	0	68	5	19
2008	Language requirement of position - Either English or French	28	40	9	14	9	0	0	67	23	43

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	40	14	5	3	0	79	8	316
2017	Language requirement of position - Either English or French	46	31	13	6	1	1	79	8	70
2014	Language requirement of position - Bilingual	25	42	15	11	6	1	68	17	303
2014	Language requirement of position - Unilingual English	36	43	15	3	3	0	79	6	34
2014	Language requirement of position - Either English or French	34	39	18	6	1	2	74	7	83
2011	Language requirement of position - Bilingual	30	37	17	10	5	1	67	15	317
2011	Language requirement of position - Unilingual English	24	26	21	12	15	3	52	27	34
2011	Language requirement of position - Either English or French	18	43	18	12	8	0	62	20	60

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	43	9	5	4	0	82	9	316
2017	Language requirement of position - Either English or French	48	31	11	7	3	0	79	10	70
2014	Language requirement of position - Bilingual	28	42	11	14	4	1	70	18	303
2014	Language requirement of position - Unilingual English	28	53	12	3	3	0	82	6	33
2014	Language requirement of position - Either English or French	36	41	11	8	1	2	79	10	83
2011	Language requirement of position - Bilingual	32	39	15	10	3	0	72	13	319
2011	Language requirement of position - Unilingual English	23	31	26	14	6	0	54	20	35
2011	Language requirement of position - Either English or French	23	45	8	13	10	0	68	23	60
2008	Language requirement of position - Bilingual	27	39	15	12	7	0	66	19	195
2008	Language requirement of position - Unilingual English	32	16	37	11	5	0	47	16	19
2008	Language requirement of position - Either English or French	19	49	21	7	5	0	67	12	43

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	22	19	11	5	5	0	62	17	317
2017	Language requirement of position - Either English or French	37	23	24	6	7	2	2	62	13	70
2014	Language requirement of position - Bilingual	26	26	15	12	14	5	1	56	28	303
2014	Language requirement of position - Unilingual English	28	26	26	12	3	3	3	57	15	34
2014	Language requirement of position - Either English or French	30	21	21	13	8	6	1	55	23	83
2011	Language requirement of position - Bilingual	30	23	18	14	11	3	1	55	26	320
2011	Language requirement of position - Unilingual English	20	26	23	14	17	0	0	46	31	35
2011	Language requirement of position - Either English or French	23	22	20	15	17	3	0	47	33	60
2008	Language requirement of position - Bilingual	23	26	18	20	11	3	0	50	32	195
2008	Language requirement of position - Unilingual English	26	32	11	21	11	0	0	58	32	19
2008	Language requirement of position - Either English or French	21	33	19	9	14	5	0	56	24	43

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	29	37	35	318
2017	Language requirement of position - Either English or French	29	37	34	70
2014	Language requirement of position - Bilingual	41	29	31	303
2014	Language requirement of position - Unilingual English	31	31	38	34
2014	Language requirement of position - Either English or French	30	31	39	84
2011	Language requirement of position - Bilingual	38	27	35	320
2011	Language requirement of position - Unilingual English	50	24	26	34
2011	Language requirement of position - Either English or French	32	22	46	59

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	11	19	53	3	5	9	91
2017	Language requirement of position - Either English or French	0	17	27	0	43	13	21
2014	Language requirement of position - Bilingual	7	21	58	3	9999	11	123
2014	Language requirement of position - Unilingual English	17	27	46	9	9999	0	11
2014	Language requirement of position - Either English or French	18	15	37	4	9999	27	24
2011	Language requirement of position - Bilingual	9	15	67	4	9999	5	123
2011	Language requirement of position - Unilingual English	12	0	53	12	9999	24	17
2011	Language requirement of position - Either English or French	5	5	42	16	9999	32	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	15	85	318
2017	Language requirement of position - Either English or French	11	89	69
2014	Language requirement of position - Bilingual	18	82	302
2014	Language requirement of position - Either English or French	15	85	83

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	49
2014	Language requirement of position - Bilingual	55	54
2014	Language requirement of position - Either English or French	70	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	72	49
2014	Language requirement of position - Bilingual	64	54
2014	Language requirement of position - Either English or French	64	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	49
2014	Language requirement of position - Bilingual	54
2014	Language requirement of position - Either English or French	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	49
2014	Language requirement of position - Bilingual	37	54

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	49
2014	Language requirement of position - Bilingual	41	54

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	49
2014	Language requirement of position - Bilingual	41	54

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	49
2014	Language requirement of position - Bilingual	37	54

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	49
2014	Language requirement of position - Bilingual	32	54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	58	49
2014	Language requirement of position - Bilingual	54	54
2014	Language requirement of position - Either English or French	78	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	49
2014	Language requirement of position - Bilingual	27	54

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	49
2014	Language requirement of position - Either English or French	0	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	49
2014	Language requirement of position - Bilingual	13	54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	49
2014	Language requirement of position - Bilingual	44	54

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	49
2014	Language requirement of position - Bilingual	21	54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	49
2014	Language requirement of position - Bilingual	20	54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	69	49
2014	Language requirement of position - Bilingual	52	54
2014	Language requirement of position - Either English or French	70	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	49
2014	Language requirement of position - Bilingual	25	54

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	49
2014	Language requirement of position - Bilingual	15	54

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	49
2014	Language requirement of position - Bilingual	16	54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	49
2014	Language requirement of position - Bilingual	36	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	46
2014	Language requirement of position - Bilingual	22	49

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	46
2014	Language requirement of position - Either English or French	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	46

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	46
2014	Language requirement of position - Bilingual	9	49

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	46
2014	Language requirement of position - Bilingual	14	49

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	46
2014	Language requirement of position - Bilingual	21	49

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	46
2014	Language requirement of position - Bilingual	17	49

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	46
2014	Language requirement of position - Bilingual	45	49

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	46
2014	Language requirement of position - Bilingual	49
2014	Language requirement of position - Either English or French	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	46
2014	Language requirement of position - Bilingual	54	49
2014	Language requirement of position - Either English or French	61	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	89	11	49

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	15	17	8	3	33	12	51	18	318
2017	Language requirement of position - Either English or French	23	20	12	5	1	29	10	70	9	70
2014	Language requirement of position - Bilingual	11	18	18	7	7	28	10	47	24	303
2014	Language requirement of position - Unilingual English	16	23	29	0	0	26	6	57	0	34
2014	Language requirement of position - Either English or French	15	18	21	4	2	34	6	55	10	83

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	30	17	9	3	15	3	65	15	318
2017	Language requirement of position - Either English or French	29	32	18	4	1	15	1	73	6	70
2014	Language requirement of position - Bilingual	20	31	19	6	8	15	2	62	16	303
2014	Language requirement of position - Unilingual English	33	35	23	0	0	8	0	74	0	34
2014	Language requirement of position - Either English or French	26	31	22	0	4	15	1	69	5	83
2011	Language requirement of position - Bilingual	41	35	13	5	3	4	0	79	8	320
2011	Language requirement of position - Unilingual English	36	21	24	9	6	3	0	59	16	33
2011	Language requirement of position - Either English or French	36	31	19	3	5	7	0	71	9	59

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	43	13	8	3	1	8	73	13	317
2017	Language requirement of position - Either English or French	25	46	7	10	0	3	9	80	11	70
2014	Language requirement of position - Bilingual	19	48	11	7	3	2	11	76	11	303
2014	Language requirement of position - Unilingual English	13	64	6	8	5	0	3	80	14	34
2014	Language requirement of position - Either English or French	17	45	9	8	5	6	11	75	15	83
2011	Language requirement of position - Bilingual	26	45	11	7	1	0	9	79	9	320
2011	Language requirement of position - Unilingual English	29	54	3	9	6	0	0	83	14	35
2011	Language requirement of position - Either English or French	17	50	18	5	2	2	7	73	7	60
2008	Language requirement of position - Bilingual	25	45	9	7	2	3	10	80	10	195
2008	Language requirement of position - Unilingual English	32	37	21	11	0	0	0	68	11	19
2008	Language requirement of position - Either English or French	16	53	19	9	2	0	0	70	12	43

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	17	23	4	4	32	13	45	14	317
2017	Language requirement of position - Either English or French	17	25	23	4	0	21	10	61	6	69
2014	Language requirement of position - Bilingual	4	20	22	7	4	30	14	43	19	303
2014	Language requirement of position - Unilingual English	10	20	35	3	6	23	3	41	12	34
2014	Language requirement of position - Either English or French	9	20	19	9	0	29	14	51	16	82
2011	Language requirement of position - Bilingual	8	18	18	8	2	37	10	47	18	318
2011	Language requirement of position - Unilingual English	6	17	29	11	3	26	9	35	22	35
2011	Language requirement of position - Either English or French	5	25	32	2	5	23	8	44	10	60

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	30	10	2	2	11	10	84	4	318
2017	Language requirement of position - Either English or French	43	31	8	3	0	8	7	87	3	70
2014	Language requirement of position - Bilingual	28	33	11	4	1	12	10	79	7	303
2014	Language requirement of position - Unilingual English	30	35	14	3	3	11	3	76	7	34
2014	Language requirement of position - Either English or French	29	23	13	5	0	19	12	75	7	83
2011	Language requirement of position - Bilingual	39	31	8	4	2	7	9	83	7	321
2011	Language requirement of position - Unilingual English	49	29	11	0	6	6	0	82	6	35
2011	Language requirement of position - Either English or French	35	30	18	5	3	3	5	71	9	60
2008	Language requirement of position - Bilingual	34	29	16	4	1	7	10	76	5	195
2008	Language requirement of position - Unilingual English	26	58	16	0	0	0	0	84	0	19
2008	Language requirement of position - Either English or French	23	42	16	5	0	14	0	76	5	43

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	32	11	2	1	13	9	82	4	317
2017	Language requirement of position - Either English or French	40	28	13	1	0	12	7	83	1	70
2014	Language requirement of position - Bilingual	25	34	13	3	2	14	9	77	6	303
2014	Language requirement of position - Unilingual English	28	27	20	3	3	15	3	67	8	33
2014	Language requirement of position - Either English or French	22	26	15	5	0	21	12	70	7	81
2011	Language requirement of position - Bilingual	34	32	11	4	1	9	8	80	7	319
2011	Language requirement of position - Unilingual English	38	29	24	0	3	6	0	72	3	34
2011	Language requirement of position - Either English or French	31	27	20	8	0	8	5	67	10	59
2008	Language requirement of position - Bilingual	31	31	11	8	4	6	9	73	13	195
2008	Language requirement of position - Unilingual English	37	32	26	5	0	0	0	68	5	19
2008	Language requirement of position - Either English or French	26	40	16	2	5	12	0	74	8	43

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	7	93	316
2017	Language requirement of position - Either English or French	14	86	70
2014	Language requirement of position - Bilingual	9	91	302
2014	Language requirement of position - Either English or French	13	87	83

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	23
2014	Language requirement of position - Bilingual	47	25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	83	23
2017	Language requirement of position - Either English or French	48	10
2014	Language requirement of position - Bilingual	84	25
2014	Language requirement of position - Either English or French	81	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	23
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Either English or French	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	23
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Bilingual	25
2014	Language requirement of position - Either English or French	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23
2017	Language requirement of position - Either English or French	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Bilingual	25
2014	Language requirement of position - Either English or French	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	23

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	23
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Either English or French	47	10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Either English or French	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	33	26

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	23

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	23
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Either English or French	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23
2017	Language requirement of position - Either English or French	0	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Either English or French	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	23
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Either English or French	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	59	10
2014	Language requirement of position - Bilingual	44	26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	23
2014	Language requirement of position - Bilingual	35	26

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23
2014	Language requirement of position - Bilingual	25	26

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23
2014	Language requirement of position - Either English or French	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	23
2014	Language requirement of position - Bilingual	26
2014	Language requirement of position - Either English or French	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	64	23
2014	Language requirement of position - Bilingual	49	26
2014	Language requirement of position - Either English or French	78	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	23
2014	Language requirement of position - Either English or French	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23
2014	Language requirement of position - Either English or French	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23
2014	Language requirement of position - Either English or French	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	23
2014	Language requirement of position - Bilingual	0	23

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	23
2014	Language requirement of position - Bilingual	21	23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	23
2014	Language requirement of position - Bilingual	43	23
2014	Language requirement of position - Either English or French	52	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23
2014	Language requirement of position - Either English or French	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	23
2014	Language requirement of position - Bilingual	57	23
2014	Language requirement of position - Either English or French	80	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	95	5	23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	14	16	3	2	40	12	57	10	317
2017	Language requirement of position - Either English or French	28	17	17	4	1	24	8	67	8	70
2014	Language requirement of position - Bilingual	12	13	20	4	3	39	9	49	13	303
2014	Language requirement of position - Unilingual English	16	26	26	0	0	26	6	62	0	34
2014	Language requirement of position - Either English or French	17	18	21	1	2	37	3	59	6	83

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	30	14	5	2	20	4	73	9	317
2017	Language requirement of position - Either English or French	32	33	15	1	5	10	3	75	7	70
2014	Language requirement of position - Bilingual	20	30	20	4	3	20	3	65	9	302
2014	Language requirement of position - Unilingual English	36	43	18	0	0	3	0	82	0	34
2014	Language requirement of position - Either English or French	29	26	14	4	2	23	1	73	9	83
2011	Language requirement of position - Bilingual	44	33	12	3	1	7	0	82	4	319
2011	Language requirement of position - Unilingual English	40	31	14	6	0	6	3	78	6	35
2011	Language requirement of position - Either English or French	27	46	10	3	3	10	0	81	8	59

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	27	17	13	12	0	2	57	26	317
2017	Language requirement of position - Either English or French	25	34	19	15	6	0	1	59	21	70

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	27	27	15	11	0	1	46	26	318
2017	Language requirement of position - Either English or French	38	32	16	10	1	0	3	72	11	69

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	32	24	12	9	1	1	55	21	318
2017	Language requirement of position - Either English or French	47	28	15	3	3	0	4	79	6	69

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	26	22	16	12	1	1	49	29	317
2017	Language requirement of position - Either English or French	31	38	15	5	5	1	4	73	11	69

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	28	15	6	4	1	5	74	10	316
2017	Language requirement of position - Either English or French	58	29	3	3	2	0	5	92	5	69

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	30	20	10	5	0	0	64	16	318
2017	Language requirement of position - Either English or French	43	29	15	8	1	0	3	74	10	70

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	32	24	10	5	1	2	60	15	318
2017	Language requirement of position - Either English or French	40	28	17	8	4	0	3	70	12	69

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	28	27	15	5	0	1	52	21	318
2017	Language requirement of position - Either English or French	35	32	24	5	3	0	1	68	8	69

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	30	21	12	7	0	1	60	19	316
2017	Language requirement of position - Either English or French	36	30	17	12	4	0	1	67	16	69

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	30	21	8	3	1	1	67	11	318
2017	Language requirement of position - Either English or French	50	34	8	3	4	0	1	84	7	69

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	21	8	4	2	0	2	85	7	318
2017	Language requirement of position - Either English or French	61	18	13	2	1	0	4	82	4	70

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	71	12	6	4	3	2	3	86	7	316
2017	Language requirement of position - Either English or French	75	14	1	3	3	0	4	93	6	69

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	32	9	3	5	1	1	83	8	318
2017	Language requirement of position - Either English or French	59	25	12	1	1	0	1	85	3	69

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	22	10	3	5	0	2	82	8	318
2017	Language requirement of position - Either English or French	68	13	9	1	6	0	3	84	7	69

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	17	7	3	2	1	16	85	7	316
2017	Language requirement of position - Either English or French	66	7	5	0	0	1	21	93	0	69

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	16	7	1	1	1	5	91	2	316
2017	Language requirement of position - Either English or French	77	7	6	0	0	0	10	94	0	69

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	19	9	3	9	1	4	77	13	318
2017	Language requirement of position - Either English or French	37	26	15	10	9	0	1	65	20	69

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	26	10	4	1	1	2	84	6	316
2017	Language requirement of position - Either English or French	61	25	7	1	3	0	3	88	4	69

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	35	37	13	4	0	0	45	17	318
2017	Language requirement of position - Either English or French	19	37	32	8	4	0	0	56	12	70

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	17	36	27	15	0	0	41	22	316
2017	Language requirement of position - Either English or French	1	16	34	31	19	0	0	49	17	68

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	32	22	12	6	10	1	55	20	318
2017	Language requirement of position - Either English or French	25	43	21	2	4	3	1	71	7	70

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	43	22	10	6	2	0	61	17	317
2017	Language requirement of position - Either English or French	26	40	12	11	4	6	0	71	16	70

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	12	88	317
2017	Language requirement of position - Either English or French	15	85	70
2014	Language requirement of position - Bilingual	14	86	300
2014	Language requirement of position - Either English or French	8	92	83

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	73	27	38
2017	Language requirement of position - Either English or French	83	17	10
2014	Language requirement of position - Bilingual	74	26	42

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	35	3	4	0	0	0	93	4	28
2014	Language requirement of position - Bilingual	46	42	6	6	0	0	0	87	6	31

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	22	24	10	5	4	2	35	65	318
2017	Language requirement of position - Either English or French	46	23	14	4	7	4	2	49	51	70

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	189
2017	Language requirement of position - Either English or French	37	34

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	189
2017	Language requirement of position - Either English or French	36	34

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	189
2017	Language requirement of position - Either English or French	17	34

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	189
2017	Language requirement of position - Either English or French	35	34

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	189
2017	Language requirement of position - Either English or French	0	34

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	189
2017	Language requirement of position - Either English or French	38	34

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	5	55	17	12	4	7	191
2017	Language requirement of position - Either English or French	3	61	22	9	0	6	32

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	34	12	13	8	1	10	62	25	191
2017	Language requirement of position - Either English or French	9	45	7	13	11	6	8	64	28	35

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	16	14	11	22	2	28	34	47	192
2017	Language requirement of position - Either English or French	0	24	9	18	16	5	27	36	51	35

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)