2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 38 4 4 0 0 0 91 5 206
2017 First official language - French 47 45 3 3 1 0 0 92 4 224
2014 First official language - English 34 49 5 11 2 0 0 82 13 194
2014 First official language - French 37 47 7 6 3 0 0 85 9 228
2011 First official language - English 37 52 3 8 1 0 0 88 8 189
2011 First official language - French 48 46 2 4 0 0 0 94 4 226
2008 First official language - English 46 41 5 6 2 0 0 87 8 119
2008 First official language - French 45 43 4 6 1 0 0 88 8 143

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 15 1 1 0 0 0 98 1 206
2017 First official language - French 57 31 5 5 1 0 0 89 6 224
2014 First official language - English 74 21 1 2 1 0 1 96 3 194
2014 First official language - French 49 32 6 10 1 1 1 83 11 227
2011 First official language - English 86 12 2 1 0 0 0 98 1 187
2011 First official language - French 58 28 7 4 2 1 0 88 5 226
2008 First official language - English 83 13 1 1 2 0 0 97 3 119
2008 First official language - French 48 36 5 6 3 1 0 85 10 143

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 15 3 1 1 0 0 95 2 206
2017 First official language - French 38 27 15 12 6 0 2 67 18 223
2014 First official language - English 66 28 2 2 1 0 0 94 3 194
2014 First official language - French 40 31 12 15 1 0 0 71 16 228
2011 First official language - English 76 15 3 4 1 0 0 91 5 188
2011 First official language - French 48 29 8 13 2 0 0 77 15 225
2008 First official language - English 71 24 1 3 1 0 0 95 4 119
2008 First official language - French 40 30 10 13 6 0 1 70 19 143

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 28 4 8 2 0 0 87 10 206
2017 First official language - French 46 39 4 7 3 0 0 85 10 224
2014 First official language - English 41 35 5 11 8 0 0 76 18 194
2014 First official language - French 44 29 7 11 8 0 0 74 19 228
2011 First official language - English 45 32 7 11 5 0 0 77 16 189
2011 First official language - French 50 31 8 9 3 0 0 81 12 224

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 39 9 5 1 0 1 85 7 206
2017 First official language - French 44 39 11 5 0 0 1 84 5 223
2014 First official language - English 37 42 6 11 4 0 0 79 15 194
2014 First official language - French 41 37 15 3 3 0 0 79 6 228
2011 First official language - English 37 38 10 10 4 0 1 75 14 188
2011 First official language - French 42 41 10 3 2 0 3 85 5 227
2008 First official language - English 23 33 22 14 8 0 0 55 23 119
2008 First official language - French 20 38 20 12 7 2 1 60 19 143

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 40 7 8 3 0 0 82 11 206
2017 First official language - French 38 40 14 5 3 0 0 78 8 224
2014 First official language - English 33 45 9 8 4 0 0 79 12 193
2014 First official language - French 33 45 11 8 3 0 0 78 11 228
2011 First official language - English 34 49 8 5 5 0 0 83 10 189
2011 First official language - French 39 34 15 9 2 0 0 74 11 225
2008 First official language - English 28 50 13 6 4 0 0 77 10 119
2008 First official language - French 34 38 16 8 5 0 0 71 13 143

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 39 6 7 3 0 0 84 10 206
2017 First official language - French 43 36 13 5 3 0 0 79 9 224
2014 First official language - English 43 38 5 10 4 0 0 80 15 194
2014 First official language - French 42 37 12 7 3 0 0 78 9 227
2011 First official language - English 41 42 8 5 4 0 0 83 9 188
2011 First official language - French 37 38 12 7 5 0 0 76 12 227
2008 First official language - English 35 42 12 8 3 0 0 77 11 119
2008 First official language - French 39 41 8 6 6 0 0 80 12 143

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 31 7 3 1 0 0 90 4 206
2017 First official language - French 46 43 7 3 1 0 0 88 4 223
2014 First official language - English 51 36 7 3 1 1 1 88 4 193
2014 First official language - French 42 45 8 3 1 0 0 87 4 228

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 32 11 5 3 1 0 81 8 205
2017 First official language - French 40 36 10 9 4 0 1 77 13 224
2014 First official language - English 34 40 14 5 4 2 1 76 9 193
2014 First official language - French 35 37 12 9 4 1 3 74 13 228
2011 First official language - English 39 37 12 7 4 0 1 77 11 188
2011 First official language - French 37 43 12 6 1 0 1 81 7 226

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 17 9 6 4 2 12 77 12 206
2017 First official language - French 42 29 8 3 3 1 13 83 7 223
2014 First official language - English 40 24 9 10 3 2 13 75 15 194
2014 First official language - French 40 29 10 4 2 2 12 81 7 228
2011 First official language - English 42 25 7 13 5 0 8 74 19 189
2011 First official language - French 50 22 5 6 3 0 13 84 10 226
2008 First official language - English 53 25 3 8 5 1 6 84 14 119
2008 First official language - French 52 27 5 5 3 0 8 86 8 143

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 43 9 5 5 0 0 81 10 205
2017 First official language - French 37 42 14 5 2 0 0 79 7 224
2014 First official language - English 28 47 11 11 4 0 0 74 14 194
2014 First official language - French 33 43 13 7 4 0 0 76 11 227
2011 First official language - English 27 45 14 8 6 0 0 72 14 187
2011 First official language - French 35 37 15 7 5 0 0 72 12 227
2008 First official language - English 30 47 11 9 3 0 0 76 13 118
2008 First official language - French 32 42 12 10 4 0 0 74 14 143

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 37 9 13 5 1 0 72 19 206
2017 First official language - French 30 39 18 7 5 0 0 70 12 224
2014 First official language - English 21 42 17 12 7 0 0 63 20 194
2014 First official language - French 33 32 17 11 6 0 0 65 17 228
2011 First official language - English 21 47 11 15 6 0 0 68 21 188
2011 First official language - French 32 39 11 12 6 0 0 72 18 227

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 43 8 12 6 0 1 74 18 205
2017 First official language - French 31 37 19 9 4 0 0 68 13 223

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 33 6 4 3 0 0 87 7 206
2017 First official language - French 41 43 10 5 1 0 0 84 6 224
2014 First official language - English 43 39 12 3 2 0 0 82 6 194
2014 First official language - French 46 41 8 3 2 0 0 88 5 228
2011 First official language - English 44 37 10 4 3 1 0 82 7 189
2011 First official language - French 43 43 7 4 2 0 0 87 6 228
2008 First official language - English 49 33 9 5 4 0 0 82 9 119
2008 First official language - French 47 34 11 4 4 0 0 81 8 142

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 33 12 9 5 0 0 74 14 206
2017 First official language - French 34 38 16 9 3 0 0 72 12 224

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 34 7 1 0 0 0 92 1 205
2017 First official language - French 52 35 11 1 1 0 0 87 3 224
2014 First official language - English 62 29 5 3 1 0 0 91 4 194
2014 First official language - French 60 28 7 3 1 0 0 89 4 227
2011 First official language - English 51 39 8 2 1 0 0 90 2 187
2011 First official language - French 55 31 9 4 1 0 0 86 5 228

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 40 8 6 4 0 0 82 10 205
2017 First official language - French 30 41 17 6 5 0 1 71 11 224
2014 First official language - English 29 46 13 6 5 0 0 75 12 194
2014 First official language - French 27 40 14 13 5 0 0 67 19 228
2011 First official language - English 27 45 10 10 7 0 1 73 17 188
2011 First official language - French 36 40 12 7 4 0 0 76 12 225

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 36 8 7 4 0 1 81 11 204
2017 First official language - French 39 34 12 8 5 0 0 74 14 223
2014 First official language - English 32 38 13 10 6 0 1 71 16 194
2014 First official language - French 36 36 13 10 5 0 0 72 15 228

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 36 12 6 2 0 0 80 8 205
2017 First official language - French 34 40 18 5 3 0 0 74 8 224
2014 First official language - English 29 49 11 5 6 0 0 78 12 194
2014 First official language - French 32 38 17 10 3 1 0 70 13 228
2011 First official language - English 32 46 10 8 3 1 0 79 11 189
2011 First official language - French 42 33 17 5 2 1 0 76 7 228

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 37 9 3 4 0 0 84 7 205
2017 First official language - French 42 39 12 3 3 0 0 81 7 224
2014 First official language - English 37 45 11 4 3 0 0 82 7 194
2014 First official language - French 39 37 14 7 3 0 0 76 10 228
2011 First official language - English 37 47 7 6 3 0 0 84 9 189
2011 First official language - French 42 36 11 7 3 0 0 79 10 226
2008 First official language - English 30 55 8 3 4 0 0 86 7 119
2008 First official language - French 32 48 11 3 5 0 0 80 8 143

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 33 9 6 1 0 0 83 7 206
2017 First official language - French 42 37 13 5 2 0 0 79 8 224
2014 First official language - English 37 34 17 7 3 1 0 72 10 194
2014 First official language - French 38 39 14 5 3 0 0 77 9 228
2011 First official language - English 45 35 12 5 3 0 0 80 8 187
2011 First official language - French 41 33 18 6 2 0 0 74 8 227
2008 First official language - English 29 43 17 8 2 0 1 73 10 119
2008 First official language - French 30 40 16 10 3 0 0 70 14 143

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 21 38 21 11 0 5 34 26 206
2017 First official language - French 6 23 45 14 8 0 4 23 30 223
2014 First official language - English 9 28 39 15 7 1 1 23 38 193
2014 First official language - French 10 26 38 18 6 1 2 24 37 228
2011 First official language - English 11 21 40 15 10 0 2 26 33 188
2011 First official language - French 10 22 40 18 5 0 4 24 34 228
2008 First official language - English 13 23 37 16 8 1 2 25 37 119
2008 First official language - French 13 38 30 11 5 1 3 17 52 143

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 14 29 25 16 2 6 45 23 204
2017 First official language - French 7 19 29 24 12 5 5 40 29 223
2014 First official language - English 8 21 31 21 14 1 3 37 31 191
2014 First official language - French 10 24 27 21 9 6 4 33 37 228
2011 First official language - English 9 17 32 26 12 2 4 40 27 187
2011 First official language - French 9 18 28 25 12 2 6 41 29 228
2008 First official language - English 14 19 31 23 10 1 2 34 35 118
2008 First official language - French 14 29 24 19 9 2 2 29 45 143

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 17 35 21 15 1 4 38 26 206
2017 First official language - French 9 20 42 17 8 1 4 26 30 223
2014 First official language - English 14 29 27 16 10 1 3 27 44 193
2014 First official language - French 11 20 35 18 9 3 3 29 33 228
2011 First official language - English 12 22 28 24 8 3 4 34 37 187
2011 First official language - French 10 19 32 20 11 3 5 33 32 228
2008 First official language - English 14 26 30 15 12 0 3 28 41 119
2008 First official language - French 11 28 33 17 6 3 3 24 41 143

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 11 24 34 24 0 3 60 15 204
2017 First official language - French 4 18 35 27 9 2 4 39 24 221
2014 First official language - English 4 15 35 28 15 2 1 44 20 192
2014 First official language - French 5 20 33 27 11 3 1 39 26 228
2011 First official language - English 2 14 31 35 15 0 4 52 16 188
2011 First official language - French 4 15 33 33 11 1 4 46 19 227
2008 First official language - English 9 11 34 33 10 1 2 44 21 119
2008 First official language - French 8 20 41 24 3 1 3 28 29 143

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 15 29 22 19 1 5 44 25 205
2017 First official language - French 7 19 30 22 13 2 7 38 29 223
2014 First official language - English 12 26 23 19 14 2 4 36 40 193
2014 First official language - French 13 22 34 17 7 2 5 26 37 228
2011 First official language - English 9 20 32 22 12 1 4 36 30 187
2011 First official language - French 11 21 29 21 13 1 5 36 34 228
2008 First official language - English 11 15 33 29 9 1 2 40 27 119
2008 First official language - French 10 21 36 18 8 1 6 28 33 141

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 18 22 23 16 3 6 43 32 206
2017 First official language - French 14 28 22 18 7 5 5 28 47 223
2014 First official language - English 8 16 27 28 14 4 2 45 26 193
2014 First official language - French 10 21 26 23 11 6 3 37 34 228
2011 First official language - English 7 13 31 26 12 4 7 42 22 185
2011 First official language - French 5 15 25 27 18 3 7 50 23 228
2008 First official language - English 10 29 26 18 10 3 3 30 42 119
2008 First official language - French 13 32 22 15 9 2 6 27 50 143

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 17 37 20 12 3 3 34 26 206
2017 First official language - French 4 23 38 20 7 2 5 30 29 223
2014 First official language - English 14 24 33 14 12 2 1 26 40 193
2014 First official language - French 10 15 35 18 13 4 5 34 28 227
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 15 1 1 0 0 0 97 1 206
2017 First official language - French 46 27 12 10 4 0 1 74 14 223
2014 First official language - English 71 23 2 2 1 0 1 95 3 194
2014 First official language - French 53 22 8 13 3 0 2 76 15 228
2011 First official language - English 73 20 1 5 2 0 0 93 6 187
2011 First official language - French 50 27 7 11 4 0 0 78 15 228
2008 First official language - English 62 26 7 3 1 0 2 90 3 119
2008 First official language - French 44 24 5 17 7 0 2 70 25 143

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 32 10 6 5 4 9 76 12 206
2017 First official language - French 29 30 15 9 6 7 4 66 17 224
2014 First official language - English 30 34 10 11 6 3 5 70 19 193
2014 First official language - French 30 28 13 12 7 5 4 64 21 228

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 25 6 7 4 0 0 82 11 206
2017 First official language - French 48 35 8 6 3 0 0 83 9 223
2014 First official language - English 44 31 7 10 7 0 0 76 17 194
2014 First official language - French 43 32 10 8 6 0 0 76 14 227

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 36 10 7 5 1 2 78 12 206
2017 First official language - French 35 39 13 8 5 0 0 74 13 221
2014 First official language - English 27 44 8 15 5 1 0 72 20 194
2014 First official language - French 31 40 15 8 4 0 1 72 13 228
2011 First official language - English 26 40 8 15 8 2 2 68 23 189
2011 First official language - French 38 36 11 9 4 1 1 75 13 228
2008 First official language - English 28 34 12 17 10 0 0 61 27 119
2008 First official language - French 33 41 10 10 5 1 0 74 15 143

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 34 10 10 4 7 1 75 15 206
2017 First official language - French 33 35 12 9 7 4 0 71 16 224
2014 First official language - English 28 34 13 11 9 4 1 65 21 194
2014 First official language - French 31 28 15 11 7 7 1 64 19 228
2011 First official language - English 31 23 12 13 12 7 2 59 27 189
2011 First official language - French 43 26 11 7 7 5 1 74 15 228
2008 First official language - English 28 29 16 11 15 2 0 57 26 119
2008 First official language - French 35 34 12 6 10 3 1 72 16 143

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 22 13 15 8 19 3 53 30 205
2017 First official language - French 14 26 17 12 9 16 5 51 27 224
2014 First official language - English 13 23 20 18 11 13 3 42 34 194
2014 First official language - French 14 23 16 17 13 15 2 45 36 228

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 33 4 5 1 0 0 90 6 206
2017 First official language - French 49 38 7 5 2 0 0 86 7 223
2014 First official language - English 46 35 9 7 2 1 0 82 9 193
2014 First official language - French 41 40 12 4 3 0 0 81 7 228
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 35 8 7 6 0 0 78 13 206
2017 First official language - French 33 45 8 10 3 0 0 79 13 224
2014 First official language - English 40 33 11 11 3 1 1 74 15 194
2014 First official language - French 34 38 12 9 6 0 1 73 15 228
2011 First official language - English 35 40 6 9 10 0 0 75 19 188
2011 First official language - French 44 34 8 8 5 0 1 79 13 228
2008 First official language - English 20 37 18 11 14 0 0 57 25 119
2008 First official language - French 24 42 10 15 8 0 1 66 23 143

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 33 7 5 1 0 0 87 6 206
2017 First official language - French 39 39 13 5 2 1 1 80 7 224
2014 First official language - English 45 33 10 5 3 2 1 81 9 194
2014 First official language - French 40 37 8 6 5 3 1 80 12 228
2011 First official language - English 41 30 12 5 10 2 1 73 15 189
2011 First official language - French 45 29 13 6 5 1 1 75 12 228
2008 First official language - English 37 27 16 11 8 2 0 65 19 119
2008 First official language - French 29 35 15 8 8 2 1 67 17 143

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 35 6 8 3 1 0 84 11 206
2017 First official language - French 39 41 9 8 4 0 0 79 12 223
2014 First official language - English 40 35 12 9 3 2 0 75 12 194
2014 First official language - French 43 33 10 7 7 0 0 76 14 228
2011 First official language - English 34 40 7 8 9 1 0 75 18 189
2011 First official language - French 43 30 9 11 7 0 1 73 18 228
2008 First official language - English 26 27 17 18 12 1 0 53 30 119
2008 First official language - French 31 36 12 13 7 1 1 67 21 143

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 91 8 1 1 0 0 0 98 1 206
2017 First official language - French 74 20 3 2 1 0 0 94 3 223
2014 First official language - English 83 13 1 1 1 1 1 97 2 193
2014 First official language - French 68 21 3 7 1 0 0 89 9 226
2011 First official language - English 86 8 2 3 1 0 0 95 4 189
2011 First official language - French 76 16 2 4 1 0 1 93 5 227
2008 First official language - English 82 13 4 2 0 0 0 94 2 119
2008 First official language - French 78 10 4 4 3 0 1 88 8 143

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 16 7 4 4 4 6 83 9 205
2017 First official language - French 39 32 10 6 3 2 8 79 10 223
2014 First official language - English 47 25 7 4 2 6 9 85 7 194
2014 First official language - French 42 26 12 6 5 3 7 75 11 228
2011 First official language - English 41 27 9 6 11 3 3 72 18 186
2011 First official language - French 40 28 13 6 7 2 5 73 14 228

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 24 8 4 3 0 0 85 7 205
2017 First official language - French 51 31 8 5 4 0 0 82 10 223

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 24 9 3 1 1 0 86 4 206
2017 First official language - French 51 32 8 4 5 0 0 83 9 224

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 25 10 5 3 0 0 81 9 202
2017 First official language - French 47 32 10 5 5 0 0 79 10 224
2014 First official language - English 48 31 10 7 4 1 0 79 11 194
2014 First official language - French 41 34 10 5 8 1 0 76 13 227
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 28 13 13 5 3 12 65 21 64
2017 First official language - French 18 41 18 7 3 4 8 68 12 84
2014 First official language - English 27 33 16 9 4 5 6 68 14 55
2014 First official language - French 24 34 17 7 6 3 9 65 15 87

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 28 10 8 3 6 0 78 12 206
2017 First official language - French 23 41 17 10 6 3 0 66 16 224
2014 First official language - English 27 39 13 12 6 4 0 68 18 193
2014 First official language - French 25 37 17 10 6 5 0 65 17 227
2011 First official language - English 24 32 16 14 7 5 1 60 23 188
2011 First official language - French 28 36 16 9 6 5 0 68 15 228

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 38 12 7 3 2 0 77 10 206
2017 First official language - French 19 43 19 11 6 1 0 63 17 224
2014 First official language - English 23 44 15 10 7 1 0 67 17 193
2014 First official language - French 23 41 19 9 6 3 0 66 15 228
2011 First official language - English 29 32 16 13 9 2 0 62 22 188
2011 First official language - French 29 37 17 10 6 1 1 67 16 227
2008 First official language - English 30 34 15 10 9 1 0 65 19 119
2008 First official language - French 31 29 14 12 9 4 1 63 22 143

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 38 14 11 9 7 0 63 21 205
2017 First official language - French 13 41 23 14 6 3 0 56 20 224
2014 First official language - English 15 36 21 17 9 3 0 52 26 193
2014 First official language - French 16 37 21 14 7 6 0 56 22 228
2011 First official language - English 13 40 17 18 7 5 0 56 27 189
2011 First official language - French 18 39 22 11 6 4 0 59 18 228
2008 First official language - English 15 37 16 24 6 3 0 53 30 119
2008 First official language - French 18 36 18 15 8 5 1 57 25 142

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 28 13 8 8 9 0 67 18 206
2017 First official language - French 17 33 23 10 8 7 1 54 20 224
2014 First official language - English 21 28 20 15 11 5 0 52 27 193
2014 First official language - French 17 33 19 14 10 6 1 54 26 228
2011 First official language - English 19 42 15 11 10 4 0 64 21 188
2011 First official language - French 29 35 18 9 6 3 0 66 15 228
2008 First official language - English 23 27 18 13 12 8 0 54 27 119
2008 First official language - French 21 31 24 10 8 6 0 56 19 143

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 38 14 14 8 4 1 63 23 205
2017 First official language - French 18 39 19 17 5 1 0 58 23 223
2014 First official language - English 12 35 16 25 11 2 0 48 36 193
2014 First official language - French 21 33 20 14 8 4 0 56 23 227
2011 First official language - English 11 35 13 23 14 4 0 48 38 189
2011 First official language - French 18 36 23 16 7 0 0 54 23 227
2008 First official language - English 8 31 17 28 15 1 0 39 44 118
2008 First official language - French 18 28 18 23 11 2 0 47 35 142
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 42 9 6 2 1 0 83 8 205
2017 First official language - French 25 51 12 9 2 1 0 76 12 223
2014 First official language - English 28 46 11 11 2 1 0 75 14 194
2014 First official language - French 30 51 10 5 2 2 0 82 7 228
2011 First official language - English 29 43 11 11 5 1 0 73 16 189
2011 First official language - French 29 52 11 6 2 0 0 81 8 228

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 31 4 2 0 1 0 93 2 205
2017 First official language - French 32 54 9 2 1 1 0 87 3 222
2014 First official language - English 50 32 9 5 2 2 0 84 7 194
2014 First official language - French 31 48 13 2 2 4 0 82 5 228
2011 First official language - English 42 37 11 5 2 3 0 81 8 189
2011 First official language - French 43 41 11 2 0 2 1 86 3 228

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 30 16 10 2 6 2 69 13 203
2017 First official language - French 26 38 14 10 7 3 2 67 18 224
2014 First official language - English 27 32 19 12 6 4 1 61 19 194
2014 First official language - French 26 39 13 11 8 2 2 67 19 228
2011 First official language - English 31 34 13 9 7 3 3 69 17 189
2011 First official language - French 36 35 13 8 4 3 2 74 13 228
2008 First official language - English 31 26 18 12 8 3 2 60 20 119
2008 First official language - French 29 31 17 13 8 2 0 61 21 143

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 30 19 12 4 6 1 62 17 205
2017 First official language - French 15 30 19 18 6 10 3 51 27 223
2014 First official language - English 16 31 23 15 8 8 0 50 25 193
2014 First official language - French 13 33 19 17 7 11 0 52 27 227
2011 First official language - English 17 34 19 16 7 6 1 55 25 189
2011 First official language - French 17 30 26 11 6 7 2 52 19 228

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 22 15 10 10 15 5 56 25 205
2017 First official language - French 10 27 18 13 12 12 7 46 32 224
2014 First official language - English 15 15 21 15 17 13 4 37 38 193
2014 First official language - French 12 22 18 19 14 12 4 39 39 226
2011 First official language - English 15 14 21 20 17 10 3 33 42 187
2011 First official language - French 16 26 15 11 10 15 6 53 27 228

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 21 4 2 1 1 1 92 3 205
2017 First official language - French 42 35 8 10 3 1 2 79 12 222
2014 First official language - English 60 28 5 4 0 2 1 90 5 194
2014 First official language - French 46 33 9 7 2 1 1 81 9 228

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 12 2 0 0 1 1 98 0 206
2017 First official language - French 70 27 1 1 0 0 1 98 1 224
2014 First official language - English 77 14 2 1 0 3 2 96 2 194
2014 First official language - French 71 25 3 1 0 0 0 97 1 228
2011 First official language - English 80 14 3 0 0 1 3 97 0 187
2011 First official language - French 72 20 5 0 0 0 2 94 1 228
2008 First official language - English 62 16 10 2 3 3 4 84 5 119
2008 First official language - French 38 29 13 5 4 4 7 75 10 143

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 28 8 9 4 4 0 78 14 204
2017 First official language - French 39 41 10 3 2 4 0 83 6 224
2014 First official language - English 35 27 9 11 12 4 3 66 24 194
2014 First official language - French 46 36 9 5 1 2 0 84 6 228
2011 First official language - English 29 34 12 13 9 1 2 64 23 188
2011 First official language - French 40 38 14 4 2 0 1 79 6 227
2008 First official language - English 8 34 21 17 18 1 0 43 36 119
2008 First official language - French 15 31 20 21 10 1 1 47 32 143

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 24 10 16 17 3 3 55 35 206
2017 First official language - French 18 31 14 15 12 3 5 54 30 224
2014 First official language - English 16 25 10 13 31 2 3 43 46 194
2014 First official language - French 16 22 18 20 17 5 3 41 39 228
2011 First official language - English 8 20 13 23 32 2 3 29 57 189
2011 First official language - French 15 19 20 18 22 2 4 36 43 227
2008 First official language - English 9 27 10 18 34 1 2 37 53 119
2008 First official language - French 12 27 17 19 21 1 3 40 42 143

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 37 19 6 4 1 0 70 11 205
2017 First official language - French 20 47 19 5 4 4 1 71 9 224

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 29 13 4 2 2 1 80 7 206
2017 First official language - French 34 41 14 4 2 3 1 78 7 223
2014 First official language - English 44 30 12 7 2 4 0 77 10 194
2014 First official language - French 38 39 12 4 3 6 0 81 7 228

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 34 10 3 0 1 1 86 4 205
2017 First official language - French 33 49 13 2 1 2 0 84 3 223
2014 First official language - English 37 36 13 7 3 3 0 75 11 194
2014 First official language - French 34 43 13 3 3 4 0 80 6 228
2011 First official language - English 32 42 13 6 4 3 1 76 10 188
2011 First official language - French 42 36 15 4 1 1 1 80 5 227

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 31 7 1 1 0 0 91 3 206
2017 First official language - French 44 42 8 3 3 0 0 86 6 223
2014 First official language - English 45 39 9 5 2 0 0 84 7 194
2014 First official language - French 43 42 7 3 5 0 0 85 8 228
2011 First official language - English 39 40 12 5 5 1 0 78 10 187
2011 First official language - French 48 35 11 5 1 0 0 83 6 227
2008 First official language - English 32 43 13 7 5 0 0 75 12 118
2008 First official language - French 37 37 15 6 4 0 1 74 11 142

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 35 13 5 1 0 0 80 7 206
2017 First official language - French 35 42 14 5 4 0 0 77 9 222
2014 First official language - English 27 41 17 11 4 1 0 69 15 193
2014 First official language - French 29 41 15 8 6 1 0 71 14 228
2011 First official language - English 24 39 19 11 7 1 0 63 18 187
2011 First official language - French 31 36 16 10 5 1 0 68 15 225

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 36 7 7 3 0 0 83 10 206
2017 First official language - French 34 46 12 4 5 0 0 80 9 222
2014 First official language - English 30 41 10 15 3 1 0 72 18 192
2014 First official language - French 29 45 13 9 4 1 0 74 13 228
2011 First official language - English 28 38 17 11 6 1 0 66 17 187
2011 First official language - French 32 42 13 11 3 0 0 74 14 228
2008 First official language - English 26 42 17 11 4 0 0 68 15 119
2008 First official language - French 25 37 18 12 8 0 0 62 20 143

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 23 19 12 5 6 1 61 18 206
2017 First official language - French 37 23 21 10 5 4 0 63 16 223
2014 First official language - English 25 23 20 15 12 4 2 51 28 193
2014 First official language - French 29 27 15 10 12 7 0 60 24 228
2011 First official language - English 25 23 20 13 15 4 0 50 29 188
2011 First official language - French 31 24 17 15 10 3 1 57 26 228
2008 First official language - English 22 30 14 18 11 4 0 54 31 119
2008 First official language - French 22 25 21 18 11 2 0 49 30 143
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 27 32 41 206
2017 First official language - French 29 40 30 224
2014 First official language - English 44 21 36 194
2014 First official language - French 32 37 31 228
2011 First official language - English 39 21 40 188
2011 First official language - French 38 30 32 226

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 12 12 38 5 23 9 56
2017 First official language - French 9 23 50 0 8 9 66
2014 First official language - English 9 18 52 5 9999 16 83
2014 First official language - French 10 23 55 3 9999 9 74
2011 First official language - English 7 11 58 10 9999 15 73
2011 First official language - French 11 14 66 4 9999 6 85
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 13 87 205
2017 First official language - French 16 84 224
2014 First official language - English 13 87 193
2014 First official language - French 18 82 227

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 25
2017 First official language - French 42 36
2014 First official language - English 65 25
2014 First official language - French 54 41

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 68 25
2017 First official language - French 73 36
2014 First official language - English 61 25
2014 First official language - French 66 41

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 25
2017 First official language - French 0 36
2014 First official language - English 0 25
2014 First official language - French 0 41

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 25
2014 First official language - English 0 25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 25
2017 First official language - French 35 36
2014 First official language - English 45 25
2014 First official language - French 31 41

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 25
2017 First official language - French 48 36
2014 First official language - English 50 25
2014 First official language - French 31 41

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 25
2017 First official language - French 35 36
2014 First official language - English 39 25
2014 First official language - French 43 41

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 25
2017 First official language - French 41 36
2014 First official language - English 38 25
2014 First official language - French 37 41

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 25
2017 First official language - French 36 36
2014 First official language - English 38 25
2014 First official language - French 26 41

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 25
2017 First official language - French 76 36
2014 First official language - English 66 25
2014 First official language - French 55 41

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 25
2017 First official language - French 32 36
2014 First official language - English 43 25
2014 First official language - French 24 41

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 25
2017 First official language - French 0 36

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 25
2017 First official language - French 14 36
2014 First official language - French 12 41

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 25
2017 First official language - French 38 36
2014 First official language - English 43 25
2014 First official language - French 43 41

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 25
2017 First official language - French 24 36
2014 First official language - English 34 25
2014 First official language - French 19 41

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 22 36
2014 First official language - English 33 25
2014 First official language - French 12 41

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 80 25
2017 First official language - French 61 36
2014 First official language - English 53 25
2014 First official language - French 57 41

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 25
2017 First official language - French 28 36
2014 First official language - English 31 25
2014 First official language - French 20 41

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 15 36
2014 First official language - English 20 25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 21 36
2014 First official language - English 27 25
2014 First official language - French 19 41

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 25
2014 First official language - French 17 41

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 25 36
2014 First official language - English 31 25
2014 First official language - French 29 41

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 24
2017 First official language - French 21 34
2014 First official language - English 41 21
2014 First official language - French 12 38

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 24
2014 First official language - French 16 38

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 24
2017 First official language - French 20 34
2014 First official language - English 0 21

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 24
2017 First official language - French 17 34
2014 First official language - French 11 38

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 24
2017 First official language - French 27 34
2014 First official language - English 30 21
2014 First official language - French 16 38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 18 34
2014 First official language - French 19 38

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 24
2017 First official language - French 59 34
2014 First official language - English 39 21
2014 First official language - French 44 38

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 34
2014 First official language - English 0 21
2014 First official language - French 0 38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 24
2017 First official language - French 49 34
2014 First official language - English 54 21
2014 First official language - French 54 38

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 24
2017 First official language - French 0 34

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 75 25 26
2017 First official language - French 97 3 36

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 13 18 3 2 34 9 60 10 205
2017 First official language - French 12 16 16 9 3 31 13 49 22 224
2014 First official language - English 12 18 21 7 3 31 8 49 16 193
2014 First official language - French 13 18 19 5 7 27 10 49 20 228

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 30 17 5 3 14 2 69 10 205
2017 First official language - French 20 33 17 9 4 15 3 64 15 224
2014 First official language - English 24 30 24 4 4 14 1 63 9 193
2014 First official language - French 21 33 17 4 8 16 2 65 15 228
2011 First official language - English 38 29 18 6 4 6 0 71 10 186
2011 First official language - French 42 37 11 4 3 3 0 82 6 227
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 43 7 9 4 2 6 78 14 205
2017 First official language - French 18 46 17 8 2 1 9 70 11 224
2014 First official language - English 17 49 9 8 4 3 11 76 14 193
2014 First official language - French 19 48 12 6 3 3 10 76 10 228
2011 First official language - English 27 45 9 9 2 1 7 78 12 188
2011 First official language - French 24 48 13 5 1 0 8 78 7 228
2008 First official language - English 25 49 13 8 0 1 4 78 8 119
2008 First official language - French 22 44 10 7 3 3 10 77 12 143

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 20 23 3 2 30 8 54 9 205
2017 First official language - French 6 17 24 5 4 28 15 41 15 223
2014 First official language - English 7 20 24 8 3 29 10 43 18 192
2014 First official language - French 5 21 20 6 3 29 15 46 17 228
2011 First official language - English 6 16 23 10 3 32 10 38 22 188
2011 First official language - French 8 21 19 5 2 36 9 53 12 226

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 23 11 0 0 12 7 85 1 206
2017 First official language - French 32 35 11 3 2 8 9 81 6 224
2014 First official language - English 30 26 13 5 1 15 11 76 7 193
2014 First official language - French 28 35 11 3 2 12 10 80 6 228
2011 First official language - English 42 27 12 4 3 6 7 79 8 189
2011 First official language - French 38 33 9 4 1 7 8 84 6 228
2008 First official language - English 29 39 16 4 0 8 4 77 5 119
2008 First official language - French 33 29 16 3 1 8 10 76 4 143

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 23 12 1 0 14 7 82 2 205
2017 First official language - French 27 37 13 2 1 11 9 79 4 223
2014 First official language - English 23 28 16 3 2 19 9 72 7 191
2014 First official language - French 26 35 13 4 1 13 9 77 6 227
2011 First official language - English 34 28 16 5 2 9 7 74 8 186
2011 First official language - French 34 33 12 4 1 9 7 80 6 227
2008 First official language - English 31 34 16 7 3 5 5 72 10 119
2008 First official language - French 31 31 10 6 4 8 8 75 13 143
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 9 91 206
2017 First official language - French 9 91 222
2014 First official language - English 8 92 192
2014 First official language - French 10 90 228

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 18
2017 First official language - French 32 19
2014 First official language - English 48 14
2014 First official language - French 34 22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 18
2017 First official language - French 83 19
2014 First official language - English 80 14
2014 First official language - French 86 22

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 19
2014 First official language - English 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 19
2014 First official language - English 0 14
2014 First official language - French 0 22

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2014 First official language - English 0 14
2014 First official language - French 0 22

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2014 First official language - French 0 22

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - French 41 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 19
2014 First official language - French 0 22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 19

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 19
2014 First official language - English 0 15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 18
2014 First official language - French 47 22

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2017 First official language - French 0 19

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2014 First official language - French 28 23

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2017 First official language - French 0 19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2017 First official language - French 0 19

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19
2014 First official language - French 0 23

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2014 First official language - French 0 23

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 68 17
2017 First official language - French 63 19
2014 First official language - English 58 15
2014 First official language - French 56 23

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 17
2014 First official language - French 0 21

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19
2014 First official language - French 0 21

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2017 First official language - French 0 19
2014 First official language - English 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2017 First official language - French 0 19
2014 First official language - English 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2014 First official language - English 0 13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19
2014 First official language - French 0 21

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2014 First official language - English 0 13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 17
2017 First official language - French 69 19
2014 First official language - English 63 13
2014 First official language - French 38 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2017 First official language - French 0 19
2014 First official language - English 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 17
2017 First official language - French 36 19
2014 First official language - English 76 13
2014 First official language - French 58 21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2017 First official language - French 0 19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 81 19 17
2017 First official language - French 100 0 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 14 17 2 2 35 9 61 8 206
2017 First official language - French 12 15 16 4 2 38 13 55 12 223
2014 First official language - English 13 15 22 3 3 40 5 50 10 193
2014 First official language - French 14 16 19 3 3 36 9 54 11 228

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 26 13 3 3 16 3 76 8 204
2017 First official language - French 20 33 15 5 3 21 3 70 9 224
2014 First official language - English 24 31 21 3 3 17 1 67 7 193
2014 First official language - French 23 30 16 4 3 22 3 70 9 227
2011 First official language - English 38 33 14 5 2 7 1 78 7 189
2011 First official language - French 44 36 11 1 1 7 0 86 2 225
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 26 20 13 9 0 2 57 23 206
2017 First official language - French 25 29 16 14 14 0 2 55 29 223

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 32 22 12 5 0 1 60 18 205
2017 First official language - French 21 23 28 15 12 0 1 44 27 224

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 32 21 5 5 1 2 68 11 205
2017 First official language - French 23 28 23 13 11 0 1 52 24 224

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 28 24 12 8 0 1 56 20 205
2017 First official language - French 22 28 17 17 13 1 2 51 31 223

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 27 10 5 1 0 4 84 6 205
2017 First official language - French 39 28 14 5 6 1 7 73 12 222

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 33 18 11 3 0 1 68 14 206
2017 First official language - French 35 28 20 9 6 0 1 64 16 224

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 33 20 7 6 0 1 67 13 205
2017 First official language - French 25 30 26 10 5 1 3 58 16 224

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 28 25 11 6 0 1 57 17 205
2017 First official language - French 22 28 29 14 5 0 1 51 20 224

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 28 20 12 7 0 1 61 19 203
2017 First official language - French 27 32 21 12 7 0 1 59 19 224

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 29 19 7 3 0 1 70 11 204
2017 First official language - French 36 31 21 7 3 1 1 68 10 224

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 20 11 2 1 0 2 86 3 206
2017 First official language - French 62 21 7 4 3 0 3 85 8 224

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 11 3 3 3 2 2 91 6 203
2017 First official language - French 67 14 6 5 3 1 4 85 8 223

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 31 7 2 3 0 1 87 5 204
2017 First official language - French 48 30 11 4 4 1 2 80 8 224

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 21 8 3 4 0 2 84 7 205
2017 First official language - French 57 19 11 3 6 0 3 79 9 224

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 13 5 2 0 0 19 90 4 205
2017 First official language - French 52 15 8 2 3 1 18 84 6 222

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 12 8 1 1 1 4 90 2 203
2017 First official language - French 67 17 5 0 1 0 9 92 2 223

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 22 14 7 9 0 2 69 17 205
2017 First official language - French 54 17 8 5 9 1 5 76 16 224

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 28 10 4 1 1 1 84 6 204
2017 First official language - French 55 25 10 4 1 1 4 84 5 223

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 41 29 9 6 0 0 56 14 206
2017 First official language - French 11 29 41 14 4 0 0 41 18 224

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 17 39 25 13 0 0 38 23 203
2017 First official language - French 3 18 34 29 16 0 0 45 22 223

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 38 19 10 5 7 1 63 16 206
2017 First official language - French 17 31 24 11 6 10 0 54 19 224

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 42 17 11 4 5 0 66 16 204
2017 First official language - French 16 44 22 10 8 1 0 60 18 223
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 14 86 205
2017 First official language - French 10 90 224
2014 First official language - English 12 88 192
2014 First official language - French 13 87 225

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 77 23 29
2017 First official language - French 77 23 21
2014 First official language - English 91 9 22
2014 First official language - French 67 33 30

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 32 0 10 0 0 6 89 11 22
2017 First official language - French 40 49 6 6 0 0 0 89 6 16
2014 First official language - English 54 31 5 10 0 0 0 85 10 20
2014 First official language - French 38 43 10 5 5 0 0 80 10 20
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 25 24 6 7 6 2 33 67 206
2017 First official language - French 36 22 21 10 5 3 2 38 62 224

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 127
2017 First official language - French 21 127

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 127
2017 First official language - French 26 127

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 127
2017 First official language - French 19 127

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 127
2017 First official language - French 54 127

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 127
2017 First official language - French 2 127

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 127
2017 First official language - French 38 127

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 5 56 20 9 3 7 123
2017 First official language - French 4 56 16 14 4 7 129

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 37 9 15 11 2 8 61 29 127
2017 First official language - French 20 35 13 12 6 2 11 64 21 130

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 18 11 11 21 4 32 34 49 128
2017 First official language - French 9 16 17 12 22 2 22 33 45 130
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