2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 43 3 7 0 0 0 90 7 34
2017 IS-03 47 47 7 0 0 0 0 93 0 15
2014 IS 35 47 0 15 3 0 0 82 18 34
2011 IS 48 43 4 4 0 0 0 91 4 23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 76 24 0 0 0 0 0 100 0 34
2017 IS-03 87 13 0 0 0 0 0 100 0 15
2014 IS 82 15 0 3 0 0 0 97 3 34
2011 IS 82 18 0 0 0 0 0 100 0 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 63 29 0 3 6 0 0 91 9 34
2017 IS-03 67 27 0 0 7 0 0 93 7 15
2014 IS 65 12 3 21 0 0 0 76 21 34
2011 IS 70 22 0 9 0 0 0 91 9 23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 56 30 6 9 0 0 0 86 9 34
2017 IS-03 67 27 7 0 0 0 0 93 0 15
2014 IS 18 50 12 12 9 0 0 68 21 34
2011 IS 35 43 4 13 4 0 0 78 17 23

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 35 12 17 0 0 3 69 18 34
2017 IS-03 47 33 0 13 0 0 7 86 14 15
2014 IS 18 47 21 12 3 0 0 65 15 34
2011 IS 43 35 17 4 0 0 0 78 4 23

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 42 9 6 9 0 0 77 14 34
2017 IS-03 47 33 7 0 13 0 0 80 13 15
2014 IS 26 47 12 12 3 0 0 74 15 34
2011 IS 26 48 9 9 9 0 0 74 17 23

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 30 9 3 9 0 0 80 12 34
2017 IS-03 60 20 7 0 13 0 0 80 13 15
2014 IS 39 36 15 6 3 0 0 76 9 33
2011 IS 43 30 13 4 9 0 0 74 13 23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 29 15 9 0 0 0 76 9 34
2017 IS-03 60 27 13 0 0 0 0 87 0 15
2014 IS 29 44 18 9 0 0 0 74 9 34

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 37 29 17 12 6 0 0 65 17 34
2017 IS-03 33 33 20 7 7 0 0 67 13 15
2014 IS 26 41 12 9 9 0 3 70 18 34
2011 IS 39 39 9 13 0 0 0 78 13 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 58 21 9 3 0 6 3 87 3 34
2017 IS-03 73 13 7 0 0 7 0 93 0 15
2014 IS 53 26 12 3 3 0 3 82 6 34
2011 IS 65 22 4 9 0 0 0 87 9 23

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 50 10 6 12 0 0 73 17 34
2017 IS-03 27 47 7 7 13 0 0 73 20 15
2014 IS 15 50 18 12 6 0 0 65 18 34
2011 IS 35 39 13 4 9 0 0 74 13 23

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 41 6 6 17 0 0 71 23 34
2017 IS-03 40 33 0 7 20 0 0 73 27 15
2014 IS 12 47 21 12 9 0 0 59 21 34
2011 IS 13 57 4 17 9 0 0 70 26 23

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 44 6 9 14 0 0 71 23 34
2017 IS-03 40 47 0 7 7 0 0 87 13 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 47 6 9 3 0 0 83 12 34
2017 IS-03 47 47 7 0 0 0 0 93 0 15
2014 IS 35 50 9 3 3 0 0 85 6 34
2011 IS 52 17 17 9 4 0 0 70 13 23

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 27 12 12 14 0 0 63 26 34
2017 IS-03 40 27 7 7 20 0 0 67 27 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 46 33 12 6 3 0 0 80 9 34
2017 IS-03 53 33 7 0 7 0 0 87 7 15
2014 IS 47 24 18 12 0 0 0 71 12 34
2011 IS 48 35 9 4 4 0 0 83 9 23

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 35 12 9 17 0 0 63 26 34
2017 IS-03 33 40 7 0 20 0 0 73 20 15
2014 IS 15 32 24 24 3 3 0 48 27 34
2011 IS 17 43 17 17 4 0 0 61 22 23

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 30 12 9 14 0 0 65 23 34
2017 IS-03 40 27 7 7 20 0 0 67 27 15
2014 IS 26 26 21 15 12 0 0 53 26 34

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 18 17 14 9 0 0 60 23 34
2017 IS-03 60 0 20 13 7 0 0 60 20 15
2014 IS 12 56 9 18 6 0 0 68 24 34
2011 IS 30 39 17 13 0 0 0 70 13 23

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 33 9 6 12 0 0 74 17 34
2017 IS-03 60 7 13 7 13 0 0 67 20 15
2014 IS 21 44 18 15 3 0 0 65 18 34
2011 IS 35 43 9 4 9 0 0 78 13 23

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 59 35 6 0 0 0 0 94 0 34
2017 IS-03 67 33 0 0 0 0 0 100 0 15
2014 IS 38 32 12 9 9 0 0 71 18 34
2011 IS 48 26 26 0 0 0 0 74 0 23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 12 9 53 18 9 0 0 27 20 34
2017 IS-03 13 7 53 13 13 0 0 27 20 15
2014 IS 21 29 32 9 6 3 0 15 52 34
2011 IS 17 17 39 26 0 0 0 26 35 23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 18 32 27 6 0 3 34 34 34
2017 IS-03 13 13 33 27 13 0 0 40 27 15
2014 IS 9 12 41 21 15 0 3 36 21 34
2011 IS 17 26 26 22 4 0 4 27 45 23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 20 16 50 12 3 0 0 14 36 34
2017 IS-03 27 7 47 13 7 0 0 20 33 15
2014 IS 35 35 15 6 6 0 3 12 73 34
2011 IS 22 39 35 4 0 0 0 4 61 23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 9 14 38 30 9 0 0 39 23 34
2017 IS-03 7 20 33 27 13 0 0 40 27 15
2014 IS 3 47 12 26 12 0 0 38 50 34
2011 IS 4 22 48 17 9 0 0 26 26 23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 12 12 25 32 14 0 6 49 25 34
2017 IS-03 13 7 20 27 20 0 13 54 23 15
2014 IS 9 26 29 21 12 3 0 33 36 34
2011 IS 9 23 27 27 9 0 5 38 33 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 26 24 23 14 9 0 4 24 52 34
2017 IS-03 20 27 33 13 7 0 0 20 47 15
2014 IS 6 9 32 29 12 6 6 47 17 34
2011 IS 14 27 27 9 14 5 5 25 45 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 21 44 14 6 0 0 20 36 34
2017 IS-03 13 13 60 13 0 0 0 13 27 15
2014 IS 24 32 24 12 9 0 0 21 56 34
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 70 18 0 12 0 0 0 88 12 34
2017 IS-03 87 7 0 7 0 0 0 93 7 15
2014 IS 68 26 0 6 0 0 0 94 6 34
2011 IS 74 17 4 4 0 0 0 91 4 23

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 26 29 15 12 9 7 3 61 22 34
2017 IS-03 40 27 7 0 13 7 7 77 15 15
2014 IS 29 32 15 3 0 9 12 78 4 34

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 24 12 9 6 0 0 74 14 34
2017 IS-03 60 20 13 0 7 0 0 80 7 15
2014 IS 44 29 12 15 0 0 0 74 15 34

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 33 9 12 6 0 0 74 17 34
2017 IS-03 53 27 7 7 7 0 0 80 13 15
2014 IS 44 44 3 6 3 0 0 88 9 34
2011 IS 22 52 13 4 9 0 0 74 13 23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 33 9 12 14 0 0 65 26 34
2017 IS-03 47 27 0 0 27 0 0 73 27 15
2014 IS 26 53 3 12 6 0 0 79 18 34
2011 IS 26 43 13 0 4 13 0 80 5 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 12 9 18 27 12 20 3 27 50 33
2017 IS-03 21 0 21 14 21 14 7 27 45 14
2014 IS 3 26 12 18 9 24 9 43 39 34

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 44 41 6 10 0 0 0 85 10 34
2017 IS-03 73 20 7 0 0 0 0 93 0 15
2014 IS 44 41 3 12 0 0 0 85 12 34
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 30 3 12 9 0 0 77 20 34
2017 IS-03 60 20 0 0 20 0 0 80 20 15
2014 IS 26 29 18 18 6 0 3 58 24 34
2011 IS 26 52 4 4 13 0 0 78 17 23

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 53 27 12 6 3 0 0 80 9 34
2017 IS-03 67 20 0 7 7 0 0 87 13 15
2014 IS 38 35 15 6 3 3 0 76 9 34
2011 IS 30 39 9 13 4 4 0 73 18 23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 53 30 3 12 3 0 0 83 14 34
2017 IS-03 67 20 0 7 7 0 0 87 13 15
2014 IS 29 38 24 6 3 0 0 68 9 34
2011 IS 39 26 13 13 9 0 0 65 22 23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 76 18 6 0 0 0 0 94 0 34
2017 IS-03 80 20 0 0 0 0 0 100 0 15
2014 IS 85 9 0 6 0 0 0 94 6 34
2011 IS 70 26 0 4 0 0 0 96 4 23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 34 12 21 3 15 6 9 54 21 33
2017 IS-03 27 13 20 0 13 13 13 55 18 15
2014 IS 32 24 12 18 6 3 6 61 26 34
2011 IS 17 30 26 4 17 4 0 50 23 23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 53 30 3 12 3 0 0 83 14 34
2017 IS-03 67 20 0 7 7 0 0 87 13 15

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 56 33 6 3 3 0 0 88 6 34
2017 IS-03 73 20 0 0 7 0 0 93 7 15

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 51 28 6 9 6 0 0 79 15 33
2017 IS-03 73 13 0 0 13 0 0 87 13 15
2014 IS 32 38 18 6 6 0 0 71 12 34
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 20 19 10 0 0 22 29 80 0 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 38 12 9 6 0 0 74 14 34
2017 IS-03 33 47 7 7 7 0 0 80 13 15
2014 IS 24 44 12 3 9 9 0 74 13 34
2011 IS 17 35 22 9 0 13 4 63 11 23

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 26 51 9 9 6 0 0 77 14 34
2017 IS-03 27 53 7 0 13 0 0 80 13 15
2014 IS 21 41 21 9 9 0 0 62 18 34
2011 IS 30 35 9 22 0 4 0 68 23 23

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 20 29 15 23 6 7 0 53 31 34
2017 IS-03 20 40 7 13 13 7 0 64 29 15
2014 IS 6 38 26 21 9 0 0 44 29 34
2011 IS 9 43 17 17 9 4 0 55 27 23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 18 24 18 12 23 3 3 44 37 34
2017 IS-03 13 20 20 20 13 7 7 38 38 15
2014 IS 6 24 26 18 15 12 0 33 37 34
2011 IS 17 39 13 13 4 13 0 65 20 23

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 12 39 9 24 17 0 0 50 41 34
2017 IS-03 13 40 7 27 13 0 0 53 40 15
2014 IS 9 32 12 35 9 3 0 42 45 34
2011 IS 9 30 4 43 9 4 0 41 55 23
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 39 6 20 6 0 0 68 26 34
2017 IS-03 40 33 0 20 7 0 0 73 27 15
2014 IS 26 44 9 18 3 0 0 71 21 34
2011 IS 26 48 4 13 9 0 0 74 22 23

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 35 9 6 0 0 0 86 6 34
2017 IS-03 67 13 7 13 0 0 0 80 13 15
2014 IS 38 50 9 3 0 0 0 88 3 34
2011 IS 30 52 13 4 0 0 0 83 4 23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 18 32 17 18 9 7 0 53 29 34
2017 IS-03 27 40 7 7 13 7 0 71 21 15
2014 IS 9 53 12 21 6 0 0 62 26 34
2011 IS 22 39 17 9 4 0 9 67 14 23

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 42 12 17 9 3 3 60 27 34
2017 IS-03 20 40 7 13 7 7 7 69 23 15
2014 IS 3 32 18 29 12 6 0 38 44 34
2011 IS 13 35 22 22 4 4 0 50 27 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 12 32 18 14 9 10 6 51 27 34
2017 IS-03 20 40 0 13 7 7 13 75 25 15
2014 IS 0 24 30 18 15 12 0 28 38 33
2011 IS 17 22 30 13 0 13 4 47 16 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 65 23 3 6 3 0 0 88 9 34
2017 IS-03 67 27 0 7 0 0 0 93 7 15
2014 IS 53 32 6 3 0 6 0 91 3 34

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 80 14 0 3 0 3 0 97 3 34
2017 IS-03 87 13 0 0 0 0 0 100 0 15
2014 IS 65 32 0 3 0 0 0 97 3 34
2011 IS 87 9 4 0 0 0 0 96 0 23

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 37 6 6 3 0 0 86 9 34
2017 IS-03 67 27 0 7 0 0 0 93 7 15
2014 IS 38 29 6 9 12 6 0 72 22 34
2011 IS 33 38 19 10 0 0 0 71 10 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 18 30 12 20 20 0 0 48 40 34
2017 IS-03 7 27 7 33 27 0 0 33 60 15
2014 IS 9 15 12 26 32 3 3 25 63 34
2011 IS 4 22 4 26 43 0 0 26 70 23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 36 23 12 9 0 0 57 20 34
2017 IS-03 20 40 20 7 13 0 0 60 20 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 41 17 12 3 6 0 66 16 34
2017 IS-03 33 40 13 7 7 0 0 73 13 15
2014 IS 26 41 15 9 3 6 0 72 13 34

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 34 31 24 9 3 0 0 64 12 33
2017 IS-03 57 7 29 0 7 0 0 64 7 14
2014 IS 29 32 18 9 3 9 0 68 13 34
2011 IS 30 48 9 9 0 4 0 82 9 23

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 53 30 9 3 6 0 0 83 9 34
2017 IS-03 73 7 0 7 13 0 0 80 20 15
2014 IS 38 47 9 6 0 0 0 85 6 34
2011 IS 39 43 9 4 0 4 0 86 5 23

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 31 20 6 6 3 0 67 12 34
2017 IS-03 47 27 20 0 7 0 0 73 7 15
2014 IS 18 41 18 18 6 0 0 59 24 34
2011 IS 9 45 23 18 0 5 0 57 19 22

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 45 3 14 9 0 0 74 23 34
2017 IS-03 47 27 0 20 7 0 0 73 27 15
2014 IS 24 38 12 24 3 0 0 62 26 34
2011 IS 22 43 9 22 0 4 0 68 23 23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 35 12 12 14 3 0 61 28 34
2017 IS-03 33 27 13 7 13 7 0 64 21 15
2014 IS 12 29 12 29 15 3 0 42 45 34
2011 IS 23 23 14 27 14 0 0 45 41 22
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 IS 38 16 46 34
2017 IS-03 40 7 53 15
2014 IS 41 12 47 34
2011 IS 48 22 30 23

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 IS 8 15 45 17 8 8 13
2014 IS 7 0 86 7 9999 0 14
2011 IS 0 9 91 0 9999 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS 27 73 34
2014 IS 15 85 34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 15 24 14 3 27 12 33 28 34
2017 IS-03 13 13 13 7 0 33 20 57 14 15
2014 IS 3 26 26 9 0 21 15 45 14 34

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 17 29 12 14 6 18 3 59 26 34
2017 IS-03 33 33 0 20 0 7 7 77 23 15
2014 IS 6 26 32 15 3 15 3 39 21 34
2011 IS 35 30 26 4 0 4 0 68 5 23
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 38 14 14 4 0 3 66 19 34
2017 IS-03 33 33 20 13 0 0 0 67 13 15
2014 IS 12 53 12 15 9 0 0 65 24 34
2011 IS 26 43 9 17 0 0 4 73 18 23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 15 21 9 3 34 12 39 22 33
2017 IS-03 7 13 13 7 7 27 27 43 29 15
2014 IS 3 21 18 6 3 44 6 47 18 34
2011 IS 4 17 22 4 0 35 17 45 9 23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 27 12 0 3 24 3 80 4 34
2017 IS-03 53 7 0 0 7 33 0 90 10 15
2014 IS 21 32 18 6 0 24 0 69 8 34
2011 IS 26 26 17 13 0 13 4 63 16 23

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 18 14 3 0 24 6 75 4 34
2017 IS-03 53 13 7 0 0 20 7 91 0 15
2014 IS 18 29 26 0 0 26 0 64 0 34
2011 IS 26 26 26 0 0 17 4 67 0 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 9 12 3 3 48 20 45 18 34
2017 IS-03 7 7 20 0 0 33 33 40 0 15
2014 IS 3 15 24 0 0 44 15 43 0 34

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 17 9 6 3 31 6 73 14 34
2017 IS-03 47 13 7 7 0 13 13 82 9 15
2014 IS 3 26 35 3 3 26 3 42 8 34
2011 IS 35 43 9 0 0 13 0 90 0 23
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 41 26 18 7 6 0 3 68 13 34
2017 IS-03 40 40 0 7 7 0 7 86 14 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 17 23 36 12 10 0 3 41 22 34
2017 IS-03 7 33 47 0 7 0 7 43 7 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 17 51 14 9 6 0 3 70 15 34
2017 IS-03 13 53 20 0 7 0 7 71 7 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 33 21 12 9 0 3 57 21 34
2017 IS-03 13 33 33 7 7 0 7 50 14 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 52 27 12 3 0 0 6 84 3 34
2017 IS-03 60 27 0 0 0 0 13 100 0 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 37 12 23 22 6 0 0 49 28 34
2017 IS-03 47 13 13 20 7 0 0 60 27 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 33 26 6 12 0 3 56 18 34
2017 IS-03 20 33 27 0 13 0 7 57 14 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 9 48 20 14 9 0 0 57 23 34
2017 IS-03 7 40 40 0 13 0 0 47 13 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 33 12 17 6 0 3 64 24 34
2017 IS-03 33 27 20 7 7 0 7 64 14 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 43 33 14 3 4 0 3 78 7 34
2017 IS-03 53 27 13 0 0 0 7 86 0 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 65 21 6 9 0 0 0 86 9 34
2017 IS-03 67 13 7 13 0 0 0 80 13 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 80 9 6 3 3 0 0 88 6 34
2017 IS-03 87 7 0 7 0 0 0 93 7 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 65 30 6 0 0 0 0 94 0 34
2017 IS-03 73 27 0 0 0 0 0 100 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 57 26 6 3 9 0 0 83 12 34
2017 IS-03 53 27 0 7 13 0 0 80 20 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 54 9 3 0 6 0 29 87 9 34
2017 IS-03 53 0 0 0 0 0 47 100 0 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 83 6 3 0 0 0 9 97 0 34
2017 IS-03 67 7 7 0 0 0 20 92 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 29 20 9 12 0 0 60 20 34
2017 IS-03 13 47 13 7 20 0 0 60 27 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 58 27 6 4 3 0 3 87 7 34
2017 IS-03 60 20 7 0 7 0 7 86 7 15

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 12 44 23 12 9 0 0 56 21 34
2017 IS-03 7 53 27 7 7 0 0 60 13 15

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 15 24 35 12 0 0 46 30 34
2017 IS-03 7 13 27 47 7 0 0 53 20 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 9 35 23 23 0 10 0 48 26 34
2017 IS-03 13 47 13 20 0 7 0 64 21 15

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 48 14 20 12 0 0 54 32 34
2017 IS-03 13 47 13 7 20 0 0 60 27 15
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 38 32 12 7 10 3 0 39 61 34
2017 IS-03 60 20 13 7 0 0 0 60 40 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 IS 31 19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 IS 24 19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 IS 31 19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 IS 44 19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 IS 0 19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 IS 37 19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 IS 0 59 18 5 7 11 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 34 37 5 15 5 5 0 75 20 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 5 29 15 0 22 5 24 48 32 20
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