2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 42 4 1 0 0 0 95 1 96
2017 3 to 10 years in the federal public service 50 42 3 4 0 0 0 93 4 160
2017 11 to 20 years in the federal public service 50 41 4 4 0 0 0 92 4 112
2017 More than 20 years in the federal public service 45 41 2 7 5 0 0 86 12 56
2014 Less than 3 years in the federal public service 37 50 4 6 3 0 0 87 9 66
2014 3 to 10 years in the federal public service 37 42 7 10 4 0 0 79 14 180
2014 11 to 20 years in the federal public service 33 54 5 8 0 0 0 87 8 114
2014 More than 20 years in the federal public service 37 51 4 7 2 0 0 88 8 57
2011 Less than 3 years in the federal public service 49 42 2 6 0 0 0 92 6 99
2011 3 to 10 years in the federal public service 34 56 2 8 1 0 1 90 8 185
2011 11 to 20 years in the federal public service 48 48 0 4 0 0 0 96 4 79
2011 More than 20 years in the federal public service 52 35 12 2 0 0 0 87 2 52
2008 Less than 3 years in the federal public service 44 49 5 2 0 0 0 93 2 41
2008 3 to 10 years in the federal public service 46 38 5 8 3 0 0 84 11 128
2008 11 to 20 years in the federal public service 40 51 6 4 0 0 0 91 4 53
2008 More than 20 years in the federal public service 56 33 3 8 0 0 0 89 8 36

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 14 4 2 0 0 1 94 2 96
2017 3 to 10 years in the federal public service 73 24 1 2 1 0 0 96 2 160
2017 11 to 20 years in the federal public service 62 28 4 6 0 0 0 90 6 112
2017 More than 20 years in the federal public service 63 27 5 4 2 0 0 90 5 56
2014 Less than 3 years in the federal public service 65 23 4 6 1 0 0 89 7 66
2014 3 to 10 years in the federal public service 63 26 3 6 2 1 0 90 8 179
2014 11 to 20 years in the federal public service 58 27 6 6 0 0 3 88 6 114
2014 More than 20 years in the federal public service 55 34 2 7 1 2 0 90 8 57
2011 Less than 3 years in the federal public service 75 18 2 2 1 2 0 95 3 99
2011 3 to 10 years in the federal public service 68 22 6 2 1 1 1 91 3 184
2011 11 to 20 years in the federal public service 72 20 4 4 0 0 0 92 4 79
2011 More than 20 years in the federal public service 71 22 4 2 2 0 0 92 4 51
2008 Less than 3 years in the federal public service 59 34 2 2 0 2 0 95 3 41
2008 3 to 10 years in the federal public service 65 23 2 6 4 0 0 88 10 128
2008 11 to 20 years in the federal public service 53 38 6 2 2 0 0 91 4 53
2008 More than 20 years in the federal public service 86 8 3 0 3 0 0 94 3 36

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 21 7 5 4 0 1 84 9 95
2017 3 to 10 years in the federal public service 61 22 6 7 3 0 1 84 10 160
2017 11 to 20 years in the federal public service 56 22 12 7 4 0 0 77 11 112
2017 More than 20 years in the federal public service 50 22 16 7 2 0 4 75 9 56
2014 Less than 3 years in the federal public service 59 26 13 1 0 0 0 86 1 66
2014 3 to 10 years in the federal public service 52 30 6 11 1 0 0 82 12 180
2014 11 to 20 years in the federal public service 52 26 8 10 2 0 2 79 12 114
2014 More than 20 years in the federal public service 49 32 7 11 2 0 0 81 12 57
2011 Less than 3 years in the federal public service 63 22 4 10 1 0 0 85 11 99
2011 3 to 10 years in the federal public service 55 26 5 10 3 0 1 81 13 184
2011 11 to 20 years in the federal public service 67 23 3 8 0 0 0 90 8 78
2011 More than 20 years in the federal public service 63 17 13 6 0 0 0 81 6 52
2008 Less than 3 years in the federal public service 59 24 5 12 0 0 0 83 12 41
2008 3 to 10 years in the federal public service 51 30 6 10 3 0 0 80 13 128
2008 11 to 20 years in the federal public service 42 34 8 8 8 0 2 77 15 53
2008 More than 20 years in the federal public service 81 14 0 0 6 0 0 94 6 36

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 28 8 5 3 0 0 84 8 96
2017 3 to 10 years in the federal public service 53 36 3 7 1 0 0 89 8 160
2017 11 to 20 years in the federal public service 54 34 2 7 4 0 0 87 11 112
2017 More than 20 years in the federal public service 48 34 3 11 2 0 2 84 13 56
2014 Less than 3 years in the federal public service 54 30 1 12 3 0 0 84 14 66
2014 3 to 10 years in the federal public service 41 35 6 10 8 0 0 76 18 180
2014 11 to 20 years in the federal public service 41 30 9 10 10 0 0 72 20 114
2014 More than 20 years in the federal public service 43 31 3 11 12 0 0 74 23 57
2011 Less than 3 years in the federal public service 48 26 10 9 6 0 0 75 15 99
2011 3 to 10 years in the federal public service 38 38 7 12 5 0 1 76 17 185
2011 11 to 20 years in the federal public service 57 30 5 8 0 0 0 87 8 77
2011 More than 20 years in the federal public service 67 19 6 6 2 0 0 87 8 52

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 34 9 5 2 0 1 84 7 96
2017 3 to 10 years in the federal public service 42 37 11 9 0 0 1 80 9 160
2017 11 to 20 years in the federal public service 47 41 9 2 1 0 0 89 3 112
2017 More than 20 years in the federal public service 40 45 9 0 0 0 6 91 0 55
2014 Less than 3 years in the federal public service 30 43 11 10 4 0 2 74 15 66
2014 3 to 10 years in the federal public service 38 37 13 7 4 1 0 76 11 180
2014 11 to 20 years in the federal public service 46 36 11 3 3 1 0 83 7 114
2014 More than 20 years in the federal public service 41 47 5 8 0 0 0 87 8 57
2011 Less than 3 years in the federal public service 39 39 10 5 4 0 2 80 9 99
2011 3 to 10 years in the federal public service 38 40 10 8 4 0 1 78 12 184
2011 11 to 20 years in the federal public service 46 42 8 4 1 0 0 87 5 79
2011 More than 20 years in the federal public service 38 40 11 6 0 0 6 82 6 53
2008 Less than 3 years in the federal public service 12 46 12 17 7 2 2 62 26 41
2008 3 to 10 years in the federal public service 23 33 23 12 9 1 0 56 21 128
2008 11 to 20 years in the federal public service 15 38 21 21 6 0 0 53 26 53
2008 More than 20 years in the federal public service 36 31 28 0 3 3 0 69 3 36

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 44 11 9 2 0 0 78 11 96
2017 3 to 10 years in the federal public service 39 39 10 8 4 0 0 78 12 160
2017 11 to 20 years in the federal public service 42 44 9 3 2 0 0 86 5 112
2017 More than 20 years in the federal public service 50 29 14 5 2 0 0 79 7 56
2014 Less than 3 years in the federal public service 37 42 13 6 3 0 0 78 9 66
2014 3 to 10 years in the federal public service 33 41 11 10 4 0 0 74 15 179
2014 11 to 20 years in the federal public service 28 53 10 7 2 0 0 81 9 114
2014 More than 20 years in the federal public service 43 41 7 6 3 0 0 84 10 57
2011 Less than 3 years in the federal public service 30 40 13 9 7 0 0 71 16 99
2011 3 to 10 years in the federal public service 29 44 15 8 3 1 1 74 11 185
2011 11 to 20 years in the federal public service 47 42 4 5 1 0 0 90 6 78
2011 More than 20 years in the federal public service 58 25 12 4 2 0 0 83 6 52
2008 Less than 3 years in the federal public service 32 37 20 5 7 0 0 68 12 41
2008 3 to 10 years in the federal public service 25 51 15 6 3 0 0 76 9 128
2008 11 to 20 years in the federal public service 32 40 11 9 8 0 0 72 17 53
2008 More than 20 years in the federal public service 53 28 8 8 3 0 0 81 11 36

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 37 10 7 3 0 0 80 10 96
2017 3 to 10 years in the federal public service 43 37 11 7 3 0 0 80 10 160
2017 11 to 20 years in the federal public service 43 43 7 4 3 0 0 86 7 112
2017 More than 20 years in the federal public service 57 27 7 5 4 0 0 84 9 56
2014 Less than 3 years in the federal public service 49 30 12 8 2 0 0 78 10 66
2014 3 to 10 years in the federal public service 36 40 9 9 5 0 0 77 14 179
2014 11 to 20 years in the federal public service 44 33 11 9 2 0 0 78 11 114
2014 More than 20 years in the federal public service 50 40 3 3 3 0 0 90 7 57
2011 Less than 3 years in the federal public service 29 40 11 14 4 1 0 70 18 99
2011 3 to 10 years in the federal public service 38 38 14 5 5 0 1 75 11 184
2011 11 to 20 years in the federal public service 43 49 3 3 3 0 0 92 5 79
2011 More than 20 years in the federal public service 55 32 8 2 4 0 0 87 6 53
2008 Less than 3 years in the federal public service 34 32 17 5 12 0 0 66 17 41
2008 3 to 10 years in the federal public service 36 45 10 8 2 0 0 80 9 128
2008 11 to 20 years in the federal public service 34 47 4 9 6 0 0 81 15 53
2008 More than 20 years in the federal public service 53 33 6 3 6 0 0 86 8 36

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 31 9 1 1 0 0 89 2 96
2017 3 to 10 years in the federal public service 53 34 7 5 1 0 0 87 6 160
2017 11 to 20 years in the federal public service 50 43 4 1 2 0 0 93 3 111
2017 More than 20 years in the federal public service 48 41 5 4 2 0 0 89 5 56
2014 Less than 3 years in the federal public service 57 32 7 1 0 1 2 91 1 66
2014 3 to 10 years in the federal public service 43 41 9 5 2 0 0 84 7 179
2014 11 to 20 years in the federal public service 44 45 8 1 0 1 1 91 1 114
2014 More than 20 years in the federal public service 50 38 5 5 0 0 2 90 5 57

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 19 8 7 1 2 3 83 8 96
2017 3 to 10 years in the federal public service 42 33 11 9 5 0 0 75 14 160
2017 11 to 20 years in the federal public service 37 42 13 5 3 0 0 80 8 112
2017 More than 20 years in the federal public service 38 45 7 7 2 0 0 84 9 55
2014 Less than 3 years in the federal public service 49 23 13 1 2 6 7 82 3 66
2014 3 to 10 years in the federal public service 37 36 15 7 4 1 1 74 11 180
2014 11 to 20 years in the federal public service 24 44 12 11 5 1 3 72 16 113
2014 More than 20 years in the federal public service 32 49 10 4 5 0 0 81 9 57
2011 Less than 3 years in the federal public service 45 35 9 7 2 1 1 81 9 98
2011 3 to 10 years in the federal public service 34 44 13 6 3 0 1 79 9 184
2011 11 to 20 years in the federal public service 38 39 15 5 3 0 0 77 8 79
2011 More than 20 years in the federal public service 38 42 8 8 4 0 2 81 12 53

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 14 11 4 2 5 22 77 8 95
2017 3 to 10 years in the federal public service 47 25 10 5 4 0 8 78 11 160
2017 11 to 20 years in the federal public service 52 23 6 5 4 0 9 83 11 112
2017 More than 20 years in the federal public service 37 36 5 2 2 2 17 89 4 56
2014 Less than 3 years in the federal public service 38 15 14 7 1 4 21 70 11 66
2014 3 to 10 years in the federal public service 45 29 9 5 4 3 5 80 10 180
2014 11 to 20 years in the federal public service 41 24 11 9 2 0 13 75 13 114
2014 More than 20 years in the federal public service 29 39 2 5 2 0 24 89 9 57
2011 Less than 3 years in the federal public service 48 22 6 9 5 1 8 78 16 99
2011 3 to 10 years in the federal public service 49 25 7 10 4 0 5 78 15 184
2011 11 to 20 years in the federal public service 48 19 6 10 1 0 15 79 13 79
2011 More than 20 years in the federal public service 34 26 2 4 4 0 30 86 11 53
2008 Less than 3 years in the federal public service 59 29 2 7 0 2 0 90 8 41
2008 3 to 10 years in the federal public service 58 23 5 9 3 0 2 82 12 128
2008 11 to 20 years in the federal public service 45 36 4 2 6 0 8 88 8 53
2008 More than 20 years in the federal public service 36 22 0 3 8 0 31 84 16 36

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 33 14 6 3 0 0 77 9 96
2017 3 to 10 years in the federal public service 33 49 9 4 5 0 0 82 9 160
2017 11 to 20 years in the federal public service 40 42 11 6 1 0 0 82 7 111
2017 More than 20 years in the federal public service 39 39 13 4 5 0 0 79 9 56
2014 Less than 3 years in the federal public service 37 44 10 7 1 0 0 81 9 66
2014 3 to 10 years in the federal public service 29 47 11 9 4 0 0 76 13 180
2014 11 to 20 years in the federal public service 29 44 14 7 6 0 0 73 13 113
2014 More than 20 years in the federal public service 34 38 12 12 3 0 0 72 16 57
2011 Less than 3 years in the federal public service 32 34 16 10 8 0 0 65 18 98
2011 3 to 10 years in the federal public service 25 45 15 7 7 0 1 70 14 183
2011 11 to 20 years in the federal public service 37 46 9 6 3 0 0 82 9 79
2011 More than 20 years in the federal public service 45 28 19 8 0 0 0 74 8 53
2008 Less than 3 years in the federal public service 29 41 7 15 7 0 0 71 22 41
2008 3 to 10 years in the federal public service 24 53 13 8 2 0 0 76 10 127
2008 11 to 20 years in the federal public service 38 34 11 13 4 0 0 72 17 53
2008 More than 20 years in the federal public service 50 31 11 3 6 0 0 81 8 36

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 37 7 8 4 1 0 81 12 96
2017 3 to 10 years in the federal public service 34 36 15 11 5 0 0 69 16 160
2017 11 to 20 years in the federal public service 30 38 14 12 5 1 0 69 17 112
2017 More than 20 years in the federal public service 18 44 24 9 5 0 0 62 14 56
2014 Less than 3 years in the federal public service 45 33 12 9 0 0 0 79 9 66
2014 3 to 10 years in the federal public service 27 37 13 12 10 1 0 64 22 180
2014 11 to 20 years in the federal public service 18 40 24 13 5 0 0 58 18 114
2014 More than 20 years in the federal public service 27 37 19 7 9 0 0 65 16 57
2011 Less than 3 years in the federal public service 28 42 8 16 5 0 0 71 21 99
2011 3 to 10 years in the federal public service 24 45 12 12 7 0 1 69 19 185
2011 11 to 20 years in the federal public service 32 41 9 13 5 0 0 73 18 78
2011 More than 20 years in the federal public service 28 38 15 11 8 0 0 66 19 53

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 40 7 13 3 0 0 77 16 96
2017 3 to 10 years in the federal public service 30 41 12 12 4 0 1 71 17 159
2017 11 to 20 years in the federal public service 27 43 17 5 7 1 0 70 13 111
2017 More than 20 years in the federal public service 32 30 23 11 4 0 0 63 14 56

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 41 3 4 2 0 0 90 7 96
2017 3 to 10 years in the federal public service 49 36 7 5 2 0 0 85 8 160
2017 11 to 20 years in the federal public service 48 38 10 5 0 0 0 86 5 112
2017 More than 20 years in the federal public service 41 37 16 2 4 0 0 78 5 56
2014 Less than 3 years in the federal public service 57 25 16 2 0 0 0 82 2 66
2014 3 to 10 years in the federal public service 42 45 7 3 3 0 0 87 5 180
2014 11 to 20 years in the federal public service 40 43 9 3 3 2 0 84 7 114
2014 More than 20 years in the federal public service 49 39 8 3 0 0 0 89 3 57
2011 Less than 3 years in the federal public service 41 34 12 6 4 2 0 77 10 99
2011 3 to 10 years in the federal public service 38 44 11 3 4 1 1 82 7 186
2011 11 to 20 years in the federal public service 48 46 0 5 1 0 0 94 6 79
2011 More than 20 years in the federal public service 62 30 6 2 0 0 0 92 2 53
2008 Less than 3 years in the federal public service 54 27 10 0 10 0 0 80 10 41
2008 3 to 10 years in the federal public service 43 37 10 6 3 0 0 80 9 127
2008 11 to 20 years in the federal public service 43 32 17 4 4 0 0 75 8 53
2008 More than 20 years in the federal public service 64 31 0 6 0 0 0 94 6 36

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 28 17 5 2 0 0 77 6 96
2017 3 to 10 years in the federal public service 33 37 14 12 5 0 0 70 16 160
2017 11 to 20 years in the federal public service 36 38 12 11 3 0 0 74 14 112
2017 More than 20 years in the federal public service 40 35 13 5 7 0 0 75 12 56

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 34 13 2 0 0 0 85 2 95
2017 3 to 10 years in the federal public service 54 36 8 1 1 0 0 90 2 160
2017 11 to 20 years in the federal public service 60 34 6 0 0 0 0 94 0 112
2017 More than 20 years in the federal public service 57 27 11 2 4 0 0 84 5 56
2014 Less than 3 years in the federal public service 68 29 3 0 0 0 0 97 0 66
2014 3 to 10 years in the federal public service 62 25 7 4 2 0 0 87 6 180
2014 11 to 20 years in the federal public service 58 30 7 3 1 1 0 89 4 113
2014 More than 20 years in the federal public service 59 32 6 3 0 0 0 91 3 57
2011 Less than 3 years in the federal public service 48 32 11 8 1 0 0 80 9 98
2011 3 to 10 years in the federal public service 46 41 10 1 1 0 1 88 2 185
2011 11 to 20 years in the federal public service 65 30 3 3 0 0 0 95 3 79
2011 More than 20 years in the federal public service 66 26 6 2 0 0 0 92 2 53

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 32 21 5 2 0 3 70 8 95
2017 3 to 10 years in the federal public service 34 43 11 7 5 0 0 78 11 160
2017 11 to 20 years in the federal public service 40 40 8 5 6 0 0 81 11 112
2017 More than 20 years in the federal public service 34 43 11 7 5 0 0 77 12 56
2014 Less than 3 years in the federal public service 31 53 9 5 1 1 0 85 6 66
2014 3 to 10 years in the federal public service 26 44 13 12 5 0 0 70 17 180
2014 11 to 20 years in the federal public service 26 40 16 10 8 0 0 66 18 114
2014 More than 20 years in the federal public service 36 35 16 5 8 0 0 71 13 57
2011 Less than 3 years in the federal public service 29 41 14 9 6 0 1 70 15 98
2011 3 to 10 years in the federal public service 24 46 13 9 8 0 1 70 17 184
2011 11 to 20 years in the federal public service 42 40 6 8 4 0 0 82 12 78
2011 More than 20 years in the federal public service 49 36 8 6 2 0 0 85 8 53

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 29 8 11 2 0 3 79 13 95
2017 3 to 10 years in the federal public service 39 38 11 7 5 0 0 77 12 160
2017 11 to 20 years in the federal public service 43 37 8 7 5 0 0 80 12 111
2017 More than 20 years in the federal public service 40 33 13 9 6 0 0 73 15 55
2014 Less than 3 years in the federal public service 43 35 13 7 0 0 1 79 7 66
2014 3 to 10 years in the federal public service 33 39 9 11 7 0 1 73 18 180
2014 11 to 20 years in the federal public service 29 38 17 11 5 0 0 67 16 114
2014 More than 20 years in the federal public service 40 32 14 5 10 0 0 71 14 57

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 41 7 5 0 1 0 88 5 95
2017 3 to 10 years in the federal public service 39 40 13 5 3 0 0 79 8 160
2017 11 to 20 years in the federal public service 35 37 20 4 3 0 0 73 8 112
2017 More than 20 years in the federal public service 38 27 22 10 2 0 2 65 12 56
2014 Less than 3 years in the federal public service 38 50 9 3 0 0 0 88 3 66
2014 3 to 10 years in the federal public service 33 40 13 9 5 1 0 74 14 180
2014 11 to 20 years in the federal public service 23 48 17 6 6 0 0 71 13 114
2014 More than 20 years in the federal public service 30 36 15 12 6 0 0 67 18 57
2011 Less than 3 years in the federal public service 43 35 13 7 1 0 0 79 8 99
2011 3 to 10 years in the federal public service 26 46 15 8 3 2 1 74 11 186
2011 11 to 20 years in the federal public service 48 35 11 5 0 0 0 84 5 79
2011 More than 20 years in the federal public service 49 26 19 2 4 0 0 75 6 53

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 34 14 2 3 0 0 81 5 95
2017 3 to 10 years in the federal public service 41 40 10 6 3 0 0 81 9 160
2017 11 to 20 years in the federal public service 47 42 7 1 3 0 0 89 4 112
2017 More than 20 years in the federal public service 47 32 9 4 7 2 0 80 11 56
2014 Less than 3 years in the federal public service 44 49 4 3 0 0 0 93 3 66
2014 3 to 10 years in the federal public service 37 39 16 5 2 1 0 76 8 180
2014 11 to 20 years in the federal public service 38 42 13 5 3 0 0 79 8 114
2014 More than 20 years in the federal public service 38 34 8 11 9 0 0 72 20 57
2011 Less than 3 years in the federal public service 43 34 8 10 4 0 0 78 14 99
2011 3 to 10 years in the federal public service 32 47 10 6 4 0 1 80 10 184
2011 11 to 20 years in the federal public service 46 42 8 4 1 0 0 87 5 79
2011 More than 20 years in the federal public service 53 28 11 8 0 0 0 81 8 53
2008 Less than 3 years in the federal public service 29 54 5 2 10 0 0 83 12 41
2008 3 to 10 years in the federal public service 24 60 9 3 3 0 0 84 6 128
2008 11 to 20 years in the federal public service 38 40 17 2 4 0 0 77 6 53
2008 More than 20 years in the federal public service 47 39 6 3 6 0 0 86 8 36

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 33 7 3 0 0 1 90 3 96
2017 3 to 10 years in the federal public service 44 38 11 5 1 0 1 83 6 160
2017 11 to 20 years in the federal public service 41 35 14 5 4 0 0 76 10 112
2017 More than 20 years in the federal public service 43 31 12 13 2 0 0 73 14 56
2014 Less than 3 years in the federal public service 64 30 6 0 0 0 0 94 0 66
2014 3 to 10 years in the federal public service 37 38 18 4 2 1 0 76 7 180
2014 11 to 20 years in the federal public service 34 35 18 10 3 0 0 68 13 114
2014 More than 20 years in the federal public service 22 47 13 9 9 0 0 69 18 57
2011 Less than 3 years in the federal public service 64 27 9 0 0 0 0 91 0 99
2011 3 to 10 years in the federal public service 37 40 15 7 2 0 0 77 9 184
2011 11 to 20 years in the federal public service 45 27 18 9 1 0 0 72 10 78
2011 More than 20 years in the federal public service 21 42 23 6 9 0 0 62 15 53
2008 Less than 3 years in the federal public service 46 46 7 0 0 0 0 93 0 41
2008 3 to 10 years in the federal public service 32 40 16 9 3 0 1 72 12 128
2008 11 to 20 years in the federal public service 23 38 26 8 6 0 0 60 13 53
2008 More than 20 years in the federal public service 17 39 17 28 0 0 0 56 28 36

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 1 16 41 18 18 0 7 38 18 96
2017 3 to 10 years in the federal public service 6 20 44 18 9 0 4 28 27 159
2017 11 to 20 years in the federal public service 8 25 41 18 7 0 1 25 33 112
2017 More than 20 years in the federal public service 4 32 43 12 4 0 6 17 38 56
2014 Less than 3 years in the federal public service 3 22 31 21 16 3 4 40 27 66
2014 3 to 10 years in the federal public service 6 26 42 16 6 2 1 23 33 179
2014 11 to 20 years in the federal public service 15 26 41 16 2 0 1 18 41 114
2014 More than 20 years in the federal public service 13 35 34 12 6 0 0 18 48 57
2011 Less than 3 years in the federal public service 11 14 44 18 10 0 2 29 26 98
2011 3 to 10 years in the federal public service 11 26 38 15 6 0 5 22 39 186
2011 11 to 20 years in the federal public service 6 25 39 23 4 1 1 27 32 79
2011 More than 20 years in the federal public service 11 17 47 13 9 0 2 23 29 53
2008 Less than 3 years in the federal public service 10 24 27 10 15 5 10 29 40 41
2008 3 to 10 years in the federal public service 13 30 34 16 5 0 1 22 43 128
2008 11 to 20 years in the federal public service 21 40 28 6 4 0 2 10 62 53
2008 More than 20 years in the federal public service 3 33 42 17 6 0 0 22 36 36

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 5 15 23 15 27 6 8 49 24 95
2017 3 to 10 years in the federal public service 12 14 25 27 11 5 6 42 30 160
2017 11 to 20 years in the federal public service 6 15 34 33 11 0 2 44 21 110
2017 More than 20 years in the federal public service 2 25 39 23 5 0 5 30 28 56
2014 Less than 3 years in the federal public service 4 17 15 25 22 9 8 57 25 66
2014 3 to 10 years in the federal public service 5 24 31 22 11 3 3 35 31 177
2014 11 to 20 years in the federal public service 14 24 29 23 5 3 2 30 39 114
2014 More than 20 years in the federal public service 16 24 33 11 11 2 3 23 42 57
2011 Less than 3 years in the federal public service 6 12 29 27 19 2 5 49 20 98
2011 3 to 10 years in the federal public service 12 19 25 26 11 2 5 40 34 186
2011 11 to 20 years in the federal public service 5 19 38 26 6 4 1 34 26 78
2011 More than 20 years in the federal public service 6 15 36 25 11 0 8 39 22 53
2008 Less than 3 years in the federal public service 20 22 10 22 12 7 7 40 49 41
2008 3 to 10 years in the federal public service 16 26 28 20 9 1 1 29 42 128
2008 11 to 20 years in the federal public service 15 29 29 17 8 0 2 25 45 52
2008 More than 20 years in the federal public service 3 22 36 28 11 0 0 39 25 36

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 5 7 46 17 16 2 6 36 14 96
2017 3 to 10 years in the federal public service 10 20 41 15 11 1 2 27 31 159
2017 11 to 20 years in the federal public service 9 20 31 25 12 1 3 38 30 112
2017 More than 20 years in the federal public service 6 30 39 20 4 0 2 24 36 56
2014 Less than 3 years in the federal public service 11 23 25 14 18 3 6 36 37 66
2014 3 to 10 years in the federal public service 11 26 30 19 8 2 3 28 39 179
2014 11 to 20 years in the federal public service 16 25 31 17 7 3 1 25 43 114
2014 More than 20 years in the federal public service 11 15 47 16 8 0 3 25 27 57
2011 Less than 3 years in the federal public service 10 20 28 18 15 4 4 36 33 99
2011 3 to 10 years in the federal public service 15 21 29 20 7 2 6 29 39 184
2011 11 to 20 years in the federal public service 8 20 33 25 6 5 3 34 30 79
2011 More than 20 years in the federal public service 4 17 36 28 11 0 4 41 22 53
2008 Less than 3 years in the federal public service 5 24 27 12 15 7 10 32 35 41
2008 3 to 10 years in the federal public service 17 29 28 16 7 1 2 23 48 128
2008 11 to 20 years in the federal public service 13 32 34 15 6 0 0 21 45 53
2008 More than 20 years in the federal public service 6 17 42 25 11 0 0 36 22 36

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 5 13 38 34 2 4 77 9 96
2017 3 to 10 years in the federal public service 6 16 30 27 18 2 3 46 22 156
2017 11 to 20 years in the federal public service 4 19 33 32 8 0 4 42 24 111
2017 More than 20 years in the federal public service 0 18 55 25 0 0 2 26 18 56
2014 Less than 3 years in the federal public service 0 6 20 31 36 3 4 72 7 65
2014 3 to 10 years in the federal public service 3 19 33 29 12 3 1 42 23 179
2014 11 to 20 years in the federal public service 7 24 37 24 5 2 1 30 32 114
2014 More than 20 years in the federal public service 8 19 44 22 7 0 0 30 27 57
2011 Less than 3 years in the federal public service 0 6 29 37 23 0 5 63 6 98
2011 3 to 10 years in the federal public service 3 17 33 30 11 1 5 44 21 185
2011 11 to 20 years in the federal public service 4 15 29 39 11 1 0 51 19 79
2011 More than 20 years in the federal public service 4 19 42 32 2 0 2 35 23 53
2008 Less than 3 years in the federal public service 2 12 20 32 20 5 10 60 17 41
2008 3 to 10 years in the federal public service 8 14 38 34 5 1 2 39 22 128
2008 11 to 20 years in the federal public service 17 21 40 19 4 0 0 23 38 53
2008 More than 20 years in the federal public service 6 19 56 17 3 0 0 19 25 36

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 9 13 32 29 2 12 70 14 96
2017 3 to 10 years in the federal public service 11 14 31 20 17 3 4 39 27 158
2017 11 to 20 years in the federal public service 9 24 36 20 8 0 3 29 34 112
2017 More than 20 years in the federal public service 5 20 42 20 5 0 7 27 27 56
2014 Less than 3 years in the federal public service 0 11 13 27 36 3 10 73 12 66
2014 3 to 10 years in the federal public service 10 27 33 18 8 3 3 27 38 179
2014 11 to 20 years in the federal public service 17 28 34 15 3 2 2 18 47 114
2014 More than 20 years in the federal public service 22 22 28 15 6 0 6 23 48 57
2011 Less than 3 years in the federal public service 1 19 22 24 26 3 6 55 22 97
2011 3 to 10 years in the federal public service 12 16 34 22 10 1 5 34 30 186
2011 11 to 20 years in the federal public service 10 28 32 20 8 1 1 29 39 79
2011 More than 20 years in the federal public service 15 26 30 19 6 0 4 25 43 53
2008 Less than 3 years in the federal public service 3 13 23 28 18 3 13 55 18 39
2008 3 to 10 years in the federal public service 10 18 35 25 8 2 2 34 29 128
2008 11 to 20 years in the federal public service 19 21 38 15 6 0 2 21 40 53
2008 More than 20 years in the federal public service 6 19 42 25 6 0 3 31 26 36

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 23 13 14 21 13 8 43 40 96
2017 3 to 10 years in the federal public service 20 20 23 17 11 4 5 31 44 159
2017 11 to 20 years in the federal public service 6 25 30 29 8 0 3 37 32 112
2017 More than 20 years in the federal public service 11 29 23 25 5 0 7 33 42 56
2014 Less than 3 years in the federal public service 6 12 19 22 21 13 7 53 22 66
2014 3 to 10 years in the federal public service 9 19 27 26 10 5 3 40 30 179
2014 11 to 20 years in the federal public service 9 18 28 29 11 4 0 42 28 114
2014 More than 20 years in the federal public service 11 28 28 19 12 0 2 32 40 57
2011 Less than 3 years in the federal public service 6 11 21 24 23 8 7 55 21 97
2011 3 to 10 years in the federal public service 8 18 28 26 11 1 7 41 28 184
2011 11 to 20 years in the federal public service 4 10 33 29 14 4 6 48 15 79
2011 More than 20 years in the federal public service 2 11 28 32 15 2 9 53 15 53
2008 Less than 3 years in the federal public service 12 24 20 15 7 10 12 28 47 41
2008 3 to 10 years in the federal public service 13 30 22 17 13 1 3 32 46 128
2008 11 to 20 years in the federal public service 11 47 15 13 4 4 6 19 65 53
2008 More than 20 years in the federal public service 8 19 42 22 6 0 3 29 29 36

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 9 32 23 15 7 6 45 18 96
2017 3 to 10 years in the federal public service 7 20 40 18 9 2 3 28 29 159
2017 11 to 20 years in the federal public service 5 25 39 20 8 1 2 29 31 112
2017 More than 20 years in the federal public service 2 26 39 25 5 0 2 31 29 56
2014 Less than 3 years in the federal public service 10 12 27 21 19 6 6 45 25 66
2014 3 to 10 years in the federal public service 14 21 27 18 13 4 3 33 37 178
2014 11 to 20 years in the federal public service 12 23 42 11 7 2 3 19 37 114
2014 More than 20 years in the federal public service 8 15 48 17 12 0 0 29 23 57
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 24 4 2 3 0 1 90 5 95
2017 3 to 10 years in the federal public service 65 17 8 7 1 0 1 84 8 160
2017 11 to 20 years in the federal public service 60 22 6 8 4 0 0 82 11 112
2017 More than 20 years in the federal public service 63 23 7 5 2 0 0 86 7 56
2014 Less than 3 years in the federal public service 74 17 4 1 0 0 3 94 1 66
2014 3 to 10 years in the federal public service 59 23 6 10 2 1 1 82 12 180
2014 11 to 20 years in the federal public service 59 23 7 8 3 0 2 83 10 114
2014 More than 20 years in the federal public service 61 26 2 8 3 0 0 87 11 57
2011 Less than 3 years in the federal public service 68 19 3 7 3 0 0 87 10 99
2011 3 to 10 years in the federal public service 54 28 6 10 3 0 1 82 13 185
2011 11 to 20 years in the federal public service 61 28 1 8 1 1 0 90 9 79
2011 More than 20 years in the federal public service 71 15 4 4 6 0 0 87 10 52
2008 Less than 3 years in the federal public service 51 20 2 17 5 0 5 74 23 41
2008 3 to 10 years in the federal public service 50 25 6 13 4 0 2 77 17 128
2008 11 to 20 years in the federal public service 40 42 11 8 0 0 0 81 8 53
2008 More than 20 years in the federal public service 81 8 0 0 11 0 0 89 11 36

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 29 13 1 4 12 9 78 6 96
2017 3 to 10 years in the federal public service 32 27 11 12 7 3 7 66 21 160
2017 11 to 20 years in the federal public service 32 34 16 8 4 4 2 70 13 112
2017 More than 20 years in the federal public service 30 38 9 5 5 5 7 78 12 56
2014 Less than 3 years in the federal public service 40 21 6 6 1 12 15 82 10 66
2014 3 to 10 years in the federal public service 27 29 14 13 9 4 4 61 23 179
2014 11 to 20 years in the federal public service 24 38 11 15 7 4 1 66 23 114
2014 More than 20 years in the federal public service 42 33 10 6 7 0 2 77 13 57

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 27 7 3 3 1 0 87 6 96
2017 3 to 10 years in the federal public service 51 27 9 9 3 0 1 78 12 160
2017 11 to 20 years in the federal public service 48 36 6 6 5 0 0 84 10 112
2017 More than 20 years in the federal public service 55 33 2 9 2 0 0 87 11 55
2014 Less than 3 years in the federal public service 62 24 4 9 1 0 0 85 10 66
2014 3 to 10 years in the federal public service 37 32 8 13 9 1 0 69 22 180
2014 11 to 20 years in the federal public service 41 34 13 4 6 1 1 76 11 113
2014 More than 20 years in the federal public service 50 35 9 1 3 0 2 87 5 57

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 30 7 6 5 1 1 82 11 95
2017 3 to 10 years in the federal public service 37 34 15 5 7 1 1 73 12 160
2017 11 to 20 years in the federal public service 28 49 11 10 3 0 0 77 13 112
2017 More than 20 years in the federal public service 38 37 13 11 2 0 0 75 13 56
2014 Less than 3 years in the federal public service 50 30 9 11 0 0 0 80 11 66
2014 3 to 10 years in the federal public service 26 37 16 15 6 1 0 63 21 180
2014 11 to 20 years in the federal public service 22 52 10 6 8 1 1 75 15 114
2014 More than 20 years in the federal public service 33 52 5 10 0 0 0 85 10 57
2011 Less than 3 years in the federal public service 40 35 4 9 7 2 2 79 17 99
2011 3 to 10 years in the federal public service 25 38 12 15 8 1 2 65 23 186
2011 11 to 20 years in the federal public service 37 35 10 13 3 1 1 74 16 79
2011 More than 20 years in the federal public service 42 42 9 6 2 0 0 83 8 53
2008 Less than 3 years in the federal public service 27 29 15 20 7 2 0 58 28 41
2008 3 to 10 years in the federal public service 31 34 12 14 9 0 0 65 23 128
2008 11 to 20 years in the federal public service 25 49 9 13 4 0 0 74 17 53
2008 More than 20 years in the federal public service 44 39 6 6 6 0 0 83 11 36

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 33 13 3 3 13 1 79 7 96
2017 3 to 10 years in the federal public service 36 34 8 9 8 3 1 74 18 160
2017 11 to 20 years in the federal public service 30 39 10 12 5 4 0 72 18 112
2017 More than 20 years in the federal public service 36 29 16 12 4 3 0 67 17 56
2014 Less than 3 years in the federal public service 41 32 3 6 1 15 1 87 9 66
2014 3 to 10 years in the federal public service 28 25 17 12 12 5 1 56 26 180
2014 11 to 20 years in the federal public service 26 38 17 10 5 3 1 67 16 114
2014 More than 20 years in the federal public service 33 31 16 13 5 0 2 66 18 57
2011 Less than 3 years in the federal public service 38 21 9 10 8 12 1 69 21 99
2011 3 to 10 years in the federal public service 31 26 11 12 12 5 2 62 26 186
2011 11 to 20 years in the federal public service 42 29 11 8 5 4 1 75 13 79
2011 More than 20 years in the federal public service 55 21 13 6 4 2 0 77 10 53
2008 Less than 3 years in the federal public service 32 20 20 10 15 5 0 54 26 41
2008 3 to 10 years in the federal public service 33 30 10 9 16 2 1 65 25 128
2008 11 to 20 years in the federal public service 25 42 15 8 9 2 0 67 17 53
2008 More than 20 years in the federal public service 42 33 17 6 3 0 0 75 8 36

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 16 21 13 10 3 29 7 58 21 95
2017 3 to 10 years in the federal public service 17 21 13 13 11 21 4 51 32 160
2017 11 to 20 years in the federal public service 19 23 21 16 9 9 4 48 28 112
2017 More than 20 years in the federal public service 14 36 15 17 9 7 2 55 29 56
2014 Less than 3 years in the federal public service 22 13 10 17 0 33 4 57 27 66
2014 3 to 10 years in the federal public service 12 22 15 19 18 11 2 39 43 180
2014 11 to 20 years in the federal public service 10 24 22 19 10 13 1 40 34 114
2014 More than 20 years in the federal public service 17 33 27 8 10 3 3 52 19 57

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 32 3 4 0 0 0 93 4 96
2017 3 to 10 years in the federal public service 53 32 7 5 3 0 1 85 8 160
2017 11 to 20 years in the federal public service 50 40 4 5 1 0 0 90 6 111
2017 More than 20 years in the federal public service 45 37 11 6 2 0 0 82 7 56
2014 Less than 3 years in the federal public service 65 28 3 4 0 0 0 93 4 66
2014 3 to 10 years in the federal public service 41 36 13 6 3 1 0 78 9 180
2014 11 to 20 years in the federal public service 35 43 13 6 4 0 0 77 10 113
2014 More than 20 years in the federal public service 48 41 7 3 2 0 0 89 5 57
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 39 9 6 2 1 0 82 8 96
2017 3 to 10 years in the federal public service 37 42 7 9 5 0 0 79 14 160
2017 11 to 20 years in the federal public service 40 37 6 10 6 0 0 77 17 112
2017 More than 20 years in the federal public service 31 46 11 9 4 0 0 77 12 56
2014 Less than 3 years in the federal public service 51 23 11 9 3 0 3 77 12 66
2014 3 to 10 years in the federal public service 35 37 9 12 5 1 2 74 17 180
2014 11 to 20 years in the federal public service 35 39 13 9 5 0 0 73 14 114
2014 More than 20 years in the federal public service 34 41 13 3 8 0 0 75 11 57
2011 Less than 3 years in the federal public service 38 34 8 9 10 0 0 73 19 99
2011 3 to 10 years in the federal public service 36 39 6 9 9 0 1 76 18 186
2011 11 to 20 years in the federal public service 48 38 5 6 3 0 0 86 9 79
2011 More than 20 years in the federal public service 44 31 12 10 2 0 2 76 12 52
2008 Less than 3 years in the federal public service 17 34 22 15 12 0 0 51 27 41
2008 3 to 10 years in the federal public service 23 35 17 12 13 0 0 59 24 128
2008 11 to 20 years in the federal public service 23 45 8 17 8 0 0 68 25 53
2008 More than 20 years in the federal public service 22 53 3 11 8 0 3 77 20 36

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 37 7 0 1 0 1 92 1 96
2017 3 to 10 years in the federal public service 45 36 11 5 1 0 1 82 7 160
2017 11 to 20 years in the federal public service 47 30 13 6 2 1 0 78 9 112
2017 More than 20 years in the federal public service 31 46 7 11 4 2 0 78 15 56
2014 Less than 3 years in the federal public service 60 27 4 4 0 3 2 91 4 66
2014 3 to 10 years in the federal public service 40 36 10 6 4 3 0 79 11 180
2014 11 to 20 years in the federal public service 39 37 11 6 5 2 1 78 11 114
2014 More than 20 years in the federal public service 38 39 8 1 10 4 0 80 12 57
2011 Less than 3 years in the federal public service 43 29 10 6 8 2 1 75 15 99
2011 3 to 10 years in the federal public service 40 30 13 5 10 1 1 71 15 186
2011 11 to 20 years in the federal public service 47 35 9 4 5 0 0 82 9 79
2011 More than 20 years in the federal public service 49 19 15 9 2 4 2 72 12 53
2008 Less than 3 years in the federal public service 37 34 10 7 7 2 2 74 15 41
2008 3 to 10 years in the federal public service 32 28 19 10 9 2 0 61 20 128
2008 11 to 20 years in the federal public service 32 36 15 9 8 0 0 68 17 53
2008 More than 20 years in the federal public service 33 33 8 11 6 6 3 73 18 36

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 36 6 3 2 1 0 89 5 96
2017 3 to 10 years in the federal public service 41 40 8 8 4 0 0 81 11 160
2017 11 to 20 years in the federal public service 47 31 7 12 4 0 0 77 15 111
2017 More than 20 years in the federal public service 30 48 9 11 2 0 0 79 13 56
2014 Less than 3 years in the federal public service 53 28 9 7 2 1 0 82 9 66
2014 3 to 10 years in the federal public service 38 33 14 8 6 1 0 72 14 180
2014 11 to 20 years in the federal public service 40 38 10 8 4 0 0 78 12 114
2014 More than 20 years in the federal public service 45 36 6 3 10 0 0 81 13 57
2011 Less than 3 years in the federal public service 41 29 9 8 11 1 0 71 19 99
2011 3 to 10 years in the federal public service 33 40 7 9 10 1 1 74 19 186
2011 11 to 20 years in the federal public service 47 32 5 13 4 0 0 78 16 79
2011 More than 20 years in the federal public service 42 28 15 9 4 0 2 71 13 53
2008 Less than 3 years in the federal public service 27 22 22 20 7 2 0 50 28 41
2008 3 to 10 years in the federal public service 28 30 12 19 11 1 0 58 30 128
2008 11 to 20 years in the federal public service 28 45 13 6 8 0 0 74 13 53
2008 More than 20 years in the federal public service 33 25 17 14 8 0 3 60 23 36

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 86 10 2 1 1 0 0 96 2 96
2017 3 to 10 years in the federal public service 79 19 2 0 1 0 0 97 1 159
2017 11 to 20 years in the federal public service 87 9 3 1 0 0 0 96 1 112
2017 More than 20 years in the federal public service 77 18 2 4 0 0 0 95 4 56
2014 Less than 3 years in the federal public service 80 13 2 3 2 0 0 94 5 66
2014 3 to 10 years in the federal public service 75 17 1 5 1 0 1 93 6 177
2014 11 to 20 years in the federal public service 75 16 1 4 1 1 2 94 5 114
2014 More than 20 years in the federal public service 66 22 3 5 3 0 0 88 9 57
2011 Less than 3 years in the federal public service 84 10 1 5 0 0 0 94 5 98
2011 3 to 10 years in the federal public service 76 16 2 4 2 0 1 93 5 186
2011 11 to 20 years in the federal public service 89 8 1 1 1 0 0 96 3 79
2011 More than 20 years in the federal public service 77 11 4 6 0 0 2 90 6 53
2008 Less than 3 years in the federal public service 80 10 5 2 2 0 0 90 5 41
2008 3 to 10 years in the federal public service 76 13 5 4 2 0 1 89 6 128
2008 11 to 20 years in the federal public service 79 13 4 2 2 0 0 92 4 53
2008 More than 20 years in the federal public service 94 3 0 0 3 0 0 97 3 36

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 19 4 4 0 7 8 91 4 96
2017 3 to 10 years in the federal public service 47 22 11 7 5 2 6 75 12 158
2017 11 to 20 years in the federal public service 49 22 9 6 4 2 8 78 12 112
2017 More than 20 years in the federal public service 36 45 7 2 4 2 5 87 6 56
2014 Less than 3 years in the federal public service 60 20 0 2 1 3 15 96 4 66
2014 3 to 10 years in the federal public service 41 23 13 8 5 5 5 72 14 180
2014 11 to 20 years in the federal public service 45 25 9 3 4 4 10 81 8 114
2014 More than 20 years in the federal public service 39 39 10 0 2 3 7 87 2 57
2011 Less than 3 years in the federal public service 48 20 10 6 8 5 2 74 15 98
2011 3 to 10 years in the federal public service 40 30 11 8 9 1 2 72 17 185
2011 11 to 20 years in the federal public service 41 34 8 4 10 1 3 78 14 79
2011 More than 20 years in the federal public service 31 23 17 4 6 2 17 67 12 52

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 26 2 2 2 1 1 94 4 95
2017 3 to 10 years in the federal public service 54 27 11 4 4 0 0 80 8 160
2017 11 to 20 years in the federal public service 55 25 10 7 3 0 0 80 10 112
2017 More than 20 years in the federal public service 47 36 7 5 5 0 0 82 11 56

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 26 3 1 2 1 0 94 3 96
2017 3 to 10 years in the federal public service 55 25 11 6 2 1 0 81 8 160
2017 11 to 20 years in the federal public service 53 30 11 3 4 0 0 83 6 112
2017 More than 20 years in the federal public service 48 38 7 2 5 0 0 86 7 56

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 28 7 3 2 0 0 88 5 95
2017 3 to 10 years in the federal public service 48 29 12 5 5 0 0 77 10 158
2017 11 to 20 years in the federal public service 55 22 13 5 5 0 0 77 10 112
2017 More than 20 years in the federal public service 43 39 4 9 5 0 0 82 14 56
2014 Less than 3 years in the federal public service 56 29 9 7 0 0 0 84 7 66
2014 3 to 10 years in the federal public service 42 31 13 6 8 1 0 73 14 180
2014 11 to 20 years in the federal public service 42 38 9 6 5 1 0 80 10 114
2014 More than 20 years in the federal public service 46 33 7 3 12 0 0 79 15 56
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 19 27 0 0 8 19 63 0 11
2017 3 to 10 years in the federal public service 12 29 23 11 5 7 15 51 20 48
2017 11 to 20 years in the federal public service 26 44 12 7 3 2 5 75 12 57
2017 More than 20 years in the federal public service 26 39 7 13 3 3 9 74 19 31
2014 3 to 10 years in the federal public service 24 36 18 8 6 6 2 65 15 50
2014 11 to 20 years in the federal public service 27 32 18 10 2 2 11 67 13 53
2014 More than 20 years in the federal public service 24 34 14 3 10 5 10 69 15 33

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 31 4 4 2 8 1 89 7 96
2017 3 to 10 years in the federal public service 31 33 14 10 6 5 0 68 17 160
2017 11 to 20 years in the federal public service 30 38 17 11 2 3 0 70 13 112
2017 More than 20 years in the federal public service 18 39 22 11 11 0 0 57 22 56
2014 Less than 3 years in the federal public service 43 34 13 0 1 9 0 84 1 66
2014 3 to 10 years in the federal public service 25 37 16 10 7 5 0 66 17 178
2014 11 to 20 years in the federal public service 16 43 16 18 6 1 0 60 24 114
2014 More than 20 years in the federal public service 25 38 15 11 10 2 0 64 21 57
2011 Less than 3 years in the federal public service 40 25 15 10 4 4 1 69 15 99
2011 3 to 10 years in the federal public service 22 38 15 11 10 4 1 62 22 186
2011 11 to 20 years in the federal public service 18 42 14 12 6 8 0 65 19 78
2011 More than 20 years in the federal public service 28 32 21 11 2 6 0 64 14 53

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 36 11 2 2 4 1 84 4 96
2017 3 to 10 years in the federal public service 27 42 15 10 5 1 0 69 16 160
2017 11 to 20 years in the federal public service 23 43 18 12 4 1 0 66 16 112
2017 More than 20 years in the federal public service 16 41 21 13 9 0 0 57 22 56
2014 Less than 3 years in the federal public service 41 45 9 0 1 4 0 90 1 66
2014 3 to 10 years in the federal public service 21 41 20 9 7 2 0 63 16 179
2014 11 to 20 years in the federal public service 18 44 15 14 7 2 0 63 22 114
2014 More than 20 years in the federal public service 19 41 21 9 10 0 0 60 19 57
2011 Less than 3 years in the federal public service 35 33 13 9 5 4 0 72 15 99
2011 3 to 10 years in the federal public service 27 33 16 11 11 0 1 61 23 184
2011 11 to 20 years in the federal public service 23 43 18 11 4 1 0 67 15 79
2011 More than 20 years in the federal public service 30 32 21 11 2 2 2 65 14 53
2008 Less than 3 years in the federal public service 41 20 22 7 2 7 0 66 11 41
2008 3 to 10 years in the federal public service 28 35 13 10 12 2 0 65 22 128
2008 11 to 20 years in the federal public service 26 34 13 13 13 0 0 60 26 53
2008 More than 20 years in the federal public service 39 31 11 11 3 3 3 74 15 36

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 24 41 14 6 2 13 1 74 10 95
2017 3 to 10 years in the federal public service 18 39 19 15 5 4 0 59 21 160
2017 11 to 20 years in the federal public service 14 40 19 14 12 1 0 55 26 112
2017 More than 20 years in the federal public service 11 38 23 12 14 2 0 50 27 56
2014 Less than 3 years in the federal public service 25 34 22 7 2 10 0 66 10 66
2014 3 to 10 years in the federal public service 14 33 22 17 9 5 0 50 27 179
2014 11 to 20 years in the federal public service 12 45 18 15 8 2 0 58 24 114
2014 More than 20 years in the federal public service 17 32 21 17 10 2 0 51 28 57
2011 Less than 3 years in the federal public service 19 35 20 15 4 6 0 58 20 99
2011 3 to 10 years in the federal public service 14 42 17 13 10 3 1 58 24 185
2011 11 to 20 years in the federal public service 14 38 25 15 3 5 0 55 19 79
2011 More than 20 years in the federal public service 17 40 19 15 6 4 0 59 22 53
2008 Less than 3 years in the federal public service 27 22 15 27 2 7 0 53 32 41
2008 3 to 10 years in the federal public service 10 39 17 22 8 4 1 51 31 127
2008 11 to 20 years in the federal public service 9 45 21 9 13 2 0 56 23 53
2008 More than 20 years in the federal public service 36 36 11 11 3 3 0 74 14 36

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 31 16 4 1 13 2 76 6 96
2017 3 to 10 years in the federal public service 24 26 18 13 11 9 1 54 26 160
2017 11 to 20 years in the federal public service 22 33 23 11 8 3 0 57 19 112
2017 More than 20 years in the federal public service 23 36 14 9 14 3 0 61 24 56
2014 Less than 3 years in the federal public service 27 33 20 7 2 12 0 67 10 66
2014 3 to 10 years in the federal public service 17 29 20 14 12 7 1 50 28 179
2014 11 to 20 years in the federal public service 19 28 20 20 13 1 0 48 33 114
2014 More than 20 years in the federal public service 14 43 13 13 13 3 0 59 27 57
2011 Less than 3 years in the federal public service 29 32 17 13 3 6 0 64 17 98
2011 3 to 10 years in the federal public service 23 40 15 6 12 3 1 65 20 186
2011 11 to 20 years in the federal public service 24 38 18 11 8 1 0 63 19 79
2011 More than 20 years in the federal public service 25 43 21 9 2 0 0 68 11 53
2008 Less than 3 years in the federal public service 22 27 27 10 5 10 0 54 16 41
2008 3 to 10 years in the federal public service 17 28 20 16 12 8 0 49 30 128
2008 11 to 20 years in the federal public service 17 40 17 8 15 4 0 59 24 53
2008 More than 20 years in the federal public service 47 25 19 6 0 3 0 74 6 36

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 45 12 9 1 6 2 77 11 96
2017 3 to 10 years in the federal public service 23 32 18 18 7 2 0 56 26 159
2017 11 to 20 years in the federal public service 16 40 20 15 8 1 0 57 23 111
2017 More than 20 years in the federal public service 13 41 14 23 9 0 0 54 32 56
2014 Less than 3 years in the federal public service 27 38 13 11 3 9 0 71 15 66
2014 3 to 10 years in the federal public service 14 32 18 23 10 3 0 47 34 178
2014 11 to 20 years in the federal public service 13 31 19 24 12 2 0 44 36 114
2014 More than 20 years in the federal public service 22 42 19 6 10 0 0 65 16 57
2011 Less than 3 years in the federal public service 15 31 17 19 14 3 0 48 34 99
2011 3 to 10 years in the federal public service 14 34 19 19 14 1 1 48 33 185
2011 11 to 20 years in the federal public service 13 44 19 20 3 1 0 58 23 79
2011 More than 20 years in the federal public service 23 36 23 15 2 2 0 60 17 53
2008 Less than 3 years in the federal public service 24 22 20 12 15 7 0 50 29 41
2008 3 to 10 years in the federal public service 9 34 13 29 14 1 0 43 43 128
2008 11 to 20 years in the federal public service 10 23 29 25 13 0 0 33 38 52
2008 More than 20 years in the federal public service 23 29 14 26 9 0 0 51 34 35
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 53 3 4 0 2 0 93 4 96
2017 3 to 10 years in the federal public service 35 45 9 8 2 0 0 80 11 160
2017 11 to 20 years in the federal public service 33 45 13 4 4 1 0 79 8 110
2017 More than 20 years in the federal public service 20 41 19 15 5 0 0 61 20 56
2014 Less than 3 years in the federal public service 37 48 12 0 0 3 0 87 0 66
2014 3 to 10 years in the federal public service 27 51 10 10 2 1 0 78 11 180
2014 11 to 20 years in the federal public service 27 49 10 10 2 2 0 77 13 114
2014 More than 20 years in the federal public service 32 45 12 6 5 0 0 77 11 57
2011 Less than 3 years in the federal public service 32 49 5 10 3 0 0 82 13 99
2011 3 to 10 years in the federal public service 26 46 13 9 4 1 1 73 14 186
2011 11 to 20 years in the federal public service 25 51 11 9 1 3 0 78 10 79
2011 More than 20 years in the federal public service 36 47 11 4 2 0 0 83 6 53

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 37 4 2 0 4 0 94 2 96
2017 3 to 10 years in the federal public service 44 45 7 2 1 0 0 89 4 159
2017 11 to 20 years in the federal public service 50 41 5 2 1 1 0 92 3 110
2017 More than 20 years in the federal public service 32 52 14 2 0 0 0 84 2 56
2014 Less than 3 years in the federal public service 41 39 9 3 0 7 0 87 3 66
2014 3 to 10 years in the federal public service 37 40 12 6 2 3 0 79 9 180
2014 11 to 20 years in the federal public service 39 41 11 3 3 2 0 83 6 114
2014 More than 20 years in the federal public service 48 44 6 0 2 0 0 92 2 57
2011 Less than 3 years in the federal public service 44 33 14 3 1 3 1 81 4 99
2011 3 to 10 years in the federal public service 37 41 11 5 2 3 1 81 8 186
2011 11 to 20 years in the federal public service 51 41 6 1 0 1 0 92 1 79
2011 More than 20 years in the federal public service 45 40 13 2 0 0 0 85 2 53

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 31 16 11 2 8 3 67 14 95
2017 3 to 10 years in the federal public service 29 36 15 10 4 4 1 69 15 159
2017 11 to 20 years in the federal public service 33 35 16 9 6 1 1 69 15 111
2017 More than 20 years in the federal public service 32 29 12 11 9 3 4 66 21 56
2014 Less than 3 years in the federal public service 36 28 21 10 1 0 5 66 12 66
2014 3 to 10 years in the federal public service 23 41 12 13 7 2 2 66 21 180
2014 11 to 20 years in the federal public service 24 33 18 10 9 6 1 61 20 114
2014 More than 20 years in the federal public service 33 32 14 9 10 2 0 66 19 57
2011 Less than 3 years in the federal public service 35 32 12 7 7 2 4 72 15 99
2011 3 to 10 years in the federal public service 33 34 12 10 8 2 1 69 18 186
2011 11 to 20 years in the federal public service 32 42 10 4 5 5 3 79 10 79
2011 More than 20 years in the federal public service 36 28 21 11 0 2 2 67 12 53
2008 Less than 3 years in the federal public service 41 22 15 7 10 5 0 67 18 41
2008 3 to 10 years in the federal public service 19 30 21 18 8 3 1 51 27 128
2008 11 to 20 years in the federal public service 28 32 17 9 9 2 2 63 20 53
2008 More than 20 years in the federal public service 58 25 8 3 6 0 0 83 8 36

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 28 16 11 5 11 4 62 19 96
2017 3 to 10 years in the federal public service 20 28 18 15 5 11 3 55 23 159
2017 11 to 20 years in the federal public service 21 34 20 16 4 5 0 57 21 111
2017 More than 20 years in the federal public service 18 29 25 21 7 0 0 47 29 56
2014 Less than 3 years in the federal public service 20 28 23 10 1 17 1 58 14 65
2014 3 to 10 years in the federal public service 12 36 19 19 7 8 0 52 28 179
2014 11 to 20 years in the federal public service 14 29 19 18 9 11 0 48 31 114
2014 More than 20 years in the federal public service 19 30 24 10 12 5 0 52 23 57
2011 Less than 3 years in the federal public service 14 33 22 12 7 9 2 53 22 99
2011 3 to 10 years in the federal public service 18 34 18 14 9 6 2 56 25 186
2011 11 to 20 years in the federal public service 15 33 28 11 4 8 1 53 17 79
2011 More than 20 years in the federal public service 25 23 32 17 2 2 0 48 19 53

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 20 24 14 6 4 23 9 65 15 96
2017 3 to 10 years in the federal public service 15 24 15 14 13 14 4 48 33 160
2017 11 to 20 years in the federal public service 18 22 19 15 14 8 5 45 33 111
2017 More than 20 years in the federal public service 11 29 23 9 11 8 9 48 24 56
2014 Less than 3 years in the federal public service 20 24 19 6 3 20 8 61 12 65
2014 3 to 10 years in the federal public service 11 20 16 22 18 11 2 36 45 178
2014 11 to 20 years in the federal public service 13 14 20 20 18 12 3 32 45 114
2014 More than 20 years in the federal public service 14 19 21 10 16 13 6 41 33 57
2011 Less than 3 years in the federal public service 19 20 17 18 8 14 3 48 32 99
2011 3 to 10 years in the federal public service 17 21 16 14 18 11 3 45 37 184
2011 11 to 20 years in the federal public service 8 27 14 14 13 18 8 46 36 79
2011 More than 20 years in the federal public service 15 11 34 17 8 8 8 31 29 53

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 32 2 6 1 2 2 90 8 94
2017 3 to 10 years in the federal public service 59 24 6 5 3 1 1 85 9 159
2017 11 to 20 years in the federal public service 57 24 9 9 1 0 1 81 10 112
2017 More than 20 years in the federal public service 45 43 10 0 2 0 0 88 2 56
2014 Less than 3 years in the federal public service 61 20 7 3 0 6 5 90 3 66
2014 3 to 10 years in the federal public service 52 32 4 9 2 1 0 85 10 180
2014 11 to 20 years in the federal public service 48 34 13 4 1 1 0 82 5 114
2014 More than 20 years in the federal public service 55 35 7 3 0 0 0 90 3 57

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 78 17 0 0 0 1 4 100 0 96
2017 3 to 10 years in the federal public service 76 21 1 1 0 1 0 98 1 160
2017 11 to 20 years in the federal public service 76 21 2 2 0 0 0 97 2 112
2017 More than 20 years in the federal public service 81 18 2 0 0 0 0 98 0 56
2014 Less than 3 years in the federal public service 76 16 1 0 0 3 4 99 0 66
2014 3 to 10 years in the federal public service 75 19 3 2 0 1 0 95 2 180
2014 11 to 20 years in the federal public service 72 25 0 1 0 2 1 99 1 114
2014 More than 20 years in the federal public service 74 20 6 0 0 0 0 94 0 57
2011 Less than 3 years in the federal public service 82 12 1 0 1 0 4 98 1 99
2011 3 to 10 years in the federal public service 67 22 7 1 0 1 3 93 1 184
2011 11 to 20 years in the federal public service 84 13 4 0 0 0 0 96 0 79
2011 More than 20 years in the federal public service 77 21 2 0 0 0 0 98 0 53
2008 Less than 3 years in the federal public service 46 24 7 2 5 5 10 83 9 41
2008 3 to 10 years in the federal public service 45 26 12 4 4 5 5 78 9 128
2008 11 to 20 years in the federal public service 51 21 17 4 4 0 4 75 8 53
2008 More than 20 years in the federal public service 64 17 8 0 3 3 6 88 3 36

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 39 4 2 1 8 1 92 4 96
2017 3 to 10 years in the federal public service 43 30 13 8 3 3 0 76 11 159
2017 11 to 20 years in the federal public service 42 34 11 7 5 2 0 77 12 111
2017 More than 20 years in the federal public service 38 41 7 7 4 4 0 82 11 56
2014 Less than 3 years in the federal public service 43 21 12 3 2 10 10 80 6 66
2014 3 to 10 years in the federal public service 39 29 11 9 9 2 0 70 19 180
2014 11 to 20 years in the federal public service 39 42 6 8 4 1 0 82 12 114
2014 More than 20 years in the federal public service 48 35 5 6 6 0 0 83 12 57
2011 Less than 3 years in the federal public service 38 36 10 8 4 1 3 77 13 98
2011 3 to 10 years in the federal public service 32 36 14 10 6 1 1 70 16 185
2011 11 to 20 years in the federal public service 34 41 9 10 6 0 0 75 16 79
2011 More than 20 years in the federal public service 40 34 21 2 2 0 2 75 4 53
2008 Less than 3 years in the federal public service 15 29 24 17 10 2 2 46 28 41
2008 3 to 10 years in the federal public service 13 30 20 20 16 1 0 43 36 128
2008 11 to 20 years in the federal public service 8 30 26 23 13 0 0 38 36 53
2008 More than 20 years in the federal public service 11 50 11 8 17 3 0 63 26 36

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 21 29 11 13 11 7 8 59 28 96
2017 3 to 10 years in the federal public service 25 25 12 16 18 2 1 52 36 160
2017 11 to 20 years in the federal public service 23 30 15 19 11 2 1 54 31 112
2017 More than 20 years in the federal public service 16 29 14 11 16 2 13 52 32 56
2014 Less than 3 years in the federal public service 30 19 19 10 3 9 10 61 16 66
2014 3 to 10 years in the federal public service 16 24 12 17 28 2 0 41 46 180
2014 11 to 20 years in the federal public service 11 23 20 17 25 3 1 35 44 114
2014 More than 20 years in the federal public service 9 25 10 20 28 3 4 37 52 57
2011 Less than 3 years in the federal public service 13 19 17 22 21 2 5 35 47 99
2011 3 to 10 years in the federal public service 10 17 16 22 33 1 1 28 56 184
2011 11 to 20 years in the federal public service 15 23 18 20 22 3 0 39 43 79
2011 More than 20 years in the federal public service 9 21 17 13 23 2 15 36 43 53
2008 Less than 3 years in the federal public service 12 27 17 17 22 2 2 41 41 41
2008 3 to 10 years in the federal public service 9 28 11 20 31 1 0 38 51 128
2008 11 to 20 years in the federal public service 9 30 15 21 21 2 2 41 43 53
2008 More than 20 years in the federal public service 17 17 22 8 25 0 11 38 38 36

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 43 14 2 2 6 2 80 4 96
2017 3 to 10 years in the federal public service 25 42 22 4 5 2 0 68 10 160
2017 11 to 20 years in the federal public service 24 42 20 8 5 1 0 67 13 111
2017 More than 20 years in the federal public service 24 44 18 7 4 2 2 71 11 56

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 27 10 7 0 7 0 81 8 96
2017 3 to 10 years in the federal public service 38 35 16 4 4 1 1 75 8 160
2017 11 to 20 years in the federal public service 43 31 16 4 3 2 2 77 7 112
2017 More than 20 years in the federal public service 32 57 7 2 2 0 0 90 4 56
2014 Less than 3 years in the federal public service 47 26 9 6 1 10 0 82 8 66
2014 3 to 10 years in the federal public service 38 37 13 5 2 5 0 78 8 180
2014 11 to 20 years in the federal public service 38 39 12 6 3 3 0 78 10 114
2014 More than 20 years in the federal public service 45 31 14 3 1 5 0 80 5 57

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 39 9 2 0 1 1 89 2 95
2017 3 to 10 years in the federal public service 43 38 13 2 2 3 0 83 3 160
2017 11 to 20 years in the federal public service 37 42 13 4 1 2 1 81 6 112
2017 More than 20 years in the federal public service 35 55 9 2 0 0 0 89 2 55
2014 Less than 3 years in the federal public service 50 33 7 1 0 7 1 91 2 66
2014 3 to 10 years in the federal public service 33 38 15 8 3 3 0 73 11 180
2014 11 to 20 years in the federal public service 30 45 17 2 5 2 0 76 7 114
2014 More than 20 years in the federal public service 41 41 5 8 2 3 0 85 10 57
2011 Less than 3 years in the federal public service 43 33 13 5 1 3 1 80 6 99
2011 3 to 10 years in the federal public service 31 43 15 4 5 1 1 75 9 184
2011 11 to 20 years in the federal public service 37 42 11 5 1 3 1 82 7 79
2011 More than 20 years in the federal public service 49 32 13 4 0 2 0 83 4 53

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 24 3 2 0 0 0 95 2 96
2017 3 to 10 years in the federal public service 46 41 7 4 2 0 0 87 6 160
2017 11 to 20 years in the federal public service 47 42 7 0 4 0 0 89 4 112
2017 More than 20 years in the federal public service 44 36 14 4 2 0 0 80 6 55
2014 Less than 3 years in the federal public service 65 31 3 0 0 0 1 97 0 66
2014 3 to 10 years in the federal public service 41 42 10 4 2 0 0 83 7 180
2014 11 to 20 years in the federal public service 34 47 8 6 5 0 0 81 11 114
2014 More than 20 years in the federal public service 46 37 7 3 7 0 0 83 10 57
2011 Less than 3 years in the federal public service 51 32 10 4 1 2 0 85 5 99
2011 3 to 10 years in the federal public service 36 43 10 4 5 0 1 80 9 184
2011 11 to 20 years in the federal public service 42 38 13 5 1 0 0 81 6 78
2011 More than 20 years in the federal public service 57 21 13 8 2 0 0 77 9 53
2008 Less than 3 years in the federal public service 44 37 15 0 5 0 0 80 5 41
2008 3 to 10 years in the federal public service 33 35 17 9 5 0 1 69 14 128
2008 11 to 20 years in the federal public service 27 54 8 6 6 0 0 81 12 52
2008 More than 20 years in the federal public service 46 40 6 6 3 0 0 86 9 35

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 35 9 3 0 1 0 88 3 96
2017 3 to 10 years in the federal public service 35 40 15 7 4 0 0 75 10 160
2017 11 to 20 years in the federal public service 41 38 15 3 4 0 0 79 6 112
2017 More than 20 years in the federal public service 33 43 13 7 4 0 0 76 11 54
2014 Less than 3 years in the federal public service 47 44 6 3 0 0 0 91 3 66
2014 3 to 10 years in the federal public service 27 41 18 11 4 0 0 67 15 179
2014 11 to 20 years in the federal public service 24 38 22 9 5 2 0 63 14 114
2014 More than 20 years in the federal public service 22 43 7 13 11 3 0 68 25 57
2011 Less than 3 years in the federal public service 36 33 12 10 5 3 0 72 16 99
2011 3 to 10 years in the federal public service 20 40 21 11 8 0 1 60 20 184
2011 11 to 20 years in the federal public service 31 42 13 9 5 0 0 73 14 77
2011 More than 20 years in the federal public service 35 29 23 10 2 2 0 65 12 52

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 44 4 4 0 0 0 92 4 96
2017 3 to 10 years in the federal public service 36 42 9 7 5 0 0 79 12 159
2017 11 to 20 years in the federal public service 43 36 11 4 6 0 0 79 9 112
2017 More than 20 years in the federal public service 35 43 11 7 4 0 0 78 11 55
2014 Less than 3 years in the federal public service 48 45 4 3 0 0 0 93 3 66
2014 3 to 10 years in the federal public service 29 39 13 14 3 1 0 69 18 179
2014 11 to 20 years in the federal public service 23 46 15 10 5 2 0 70 15 114
2014 More than 20 years in the federal public service 24 45 9 14 7 2 0 70 21 56
2011 Less than 3 years in the federal public service 37 33 14 12 2 1 0 71 14 99
2011 3 to 10 years in the federal public service 23 43 15 11 7 0 1 66 19 184
2011 11 to 20 years in the federal public service 29 49 9 10 3 0 0 78 13 79
2011 More than 20 years in the federal public service 42 28 21 8 2 0 0 70 9 53
2008 Less than 3 years in the federal public service 29 29 27 12 2 0 0 59 15 41
2008 3 to 10 years in the federal public service 25 41 16 12 6 0 0 66 18 128
2008 11 to 20 years in the federal public service 21 45 15 8 11 0 0 66 19 53
2008 More than 20 years in the federal public service 33 36 17 11 3 0 0 69 14 36

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 22 17 14 4 6 1 62 20 96
2017 3 to 10 years in the federal public service 31 23 23 13 5 5 0 57 19 160
2017 11 to 20 years in the federal public service 43 26 19 5 4 3 0 71 9 112
2017 More than 20 years in the federal public service 38 18 16 9 11 4 4 61 22 55
2014 Less than 3 years in the federal public service 32 28 16 12 1 7 5 67 15 66
2014 3 to 10 years in the federal public service 28 22 18 14 12 5 1 54 27 179
2014 11 to 20 years in the federal public service 27 25 17 11 13 7 0 55 26 114
2014 More than 20 years in the federal public service 22 28 16 12 18 3 2 52 31 57
2011 Less than 3 years in the federal public service 30 15 17 21 11 4 1 48 34 99
2011 3 to 10 years in the federal public service 24 26 19 12 15 2 1 52 28 186
2011 11 to 20 years in the federal public service 33 28 18 11 8 3 0 62 19 79
2011 More than 20 years in the federal public service 33 19 19 13 10 6 0 55 24 52
2008 Less than 3 years in the federal public service 17 24 24 24 7 2 0 43 33 41
2008 3 to 10 years in the federal public service 23 29 16 14 16 3 0 53 31 128
2008 11 to 20 years in the federal public service 19 30 21 19 9 2 0 50 29 53
2008 More than 20 years in the federal public service 33 22 14 22 3 6 0 59 26 36
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 37 25 38 96
2017 3 to 10 years in the federal public service 28 35 37 160
2017 11 to 20 years in the federal public service 20 46 34 112
2017 More than 20 years in the federal public service 30 43 27 56
2014 Less than 3 years in the federal public service 31 21 48 66
2014 3 to 10 years in the federal public service 40 26 34 180
2014 11 to 20 years in the federal public service 30 38 32 114
2014 More than 20 years in the federal public service 47 35 18 57
2011 Less than 3 years in the federal public service 50 18 32 98
2011 3 to 10 years in the federal public service 37 24 39 185
2011 11 to 20 years in the federal public service 23 43 34 79
2011 More than 20 years in the federal public service 44 25 31 52

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 3 17 32 5 37 6 35
2017 3 to 10 years in the federal public service 3 20 58 2 9 9 46
2017 11 to 20 years in the federal public service 10 24 58 0 4 4 22
2017 More than 20 years in the federal public service 53 12 18 0 0 18 17
2014 Less than 3 years in the federal public service 0 19 46 5 9999 31 20
2014 3 to 10 years in the federal public service 4 25 58 1 9999 11 73
2014 11 to 20 years in the federal public service 7 21 64 3 9999 4 33
2014 More than 20 years in the federal public service 35 3 37 7 9999 18 27
2011 Less than 3 years in the federal public service 0 16 61 6 9999 16 49
2011 3 to 10 years in the federal public service 6 12 66 7 9999 9 68
2011 11 to 20 years in the federal public service 0 11 83 0 9999 6 18
2011 More than 20 years in the federal public service 43 9 39 4 9999 4 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 13 87 96
2017 3 to 10 years in the federal public service 17 83 159
2017 11 to 20 years in the federal public service 14 86 112
2017 More than 20 years in the federal public service 9 91 56
2014 3 to 10 years in the federal public service 21 79 179
2014 11 to 20 years in the federal public service 13 87 114
2014 More than 20 years in the federal public service 19 81 56

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 40 13
2017 3 to 10 years in the federal public service 48 27
2014 3 to 10 years in the federal public service 71 37
2014 11 to 20 years in the federal public service 49 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 77 13
2017 3 to 10 years in the federal public service 72 27
2017 11 to 20 years in the federal public service 63 14
2014 3 to 10 years in the federal public service 63 37
2014 11 to 20 years in the federal public service 57 14
2014 More than 20 years in the federal public service 68 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13
2017 3 to 10 years in the federal public service 0 27
2017 11 to 20 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 37
2014 11 to 20 years in the federal public service 0 14
2014 More than 20 years in the federal public service 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 0 14
2014 More than 20 years in the federal public service 0 11

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 29 27
2017 11 to 20 years in the federal public service 58 14
2014 3 to 10 years in the federal public service 43 37
2014 11 to 20 years in the federal public service 38 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 56 27
2017 11 to 20 years in the federal public service 53 14
2014 3 to 10 years in the federal public service 29 37
2014 11 to 20 years in the federal public service 45 14
2014 More than 20 years in the federal public service 67 11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 29 27
2017 11 to 20 years in the federal public service 64 14
2014 3 to 10 years in the federal public service 35 37
2014 11 to 20 years in the federal public service 60 14
2014 More than 20 years in the federal public service 49 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 53 13
2017 3 to 10 years in the federal public service 40 27
2017 11 to 20 years in the federal public service 57 14
2014 3 to 10 years in the federal public service 35 37
2014 11 to 20 years in the federal public service 44 14
2014 More than 20 years in the federal public service 42 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 33 27
2017 11 to 20 years in the federal public service 65 14
2014 3 to 10 years in the federal public service 21 37
2014 More than 20 years in the federal public service 67 11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 55 13
2017 3 to 10 years in the federal public service 64 27
2017 11 to 20 years in the federal public service 59 14
2014 3 to 10 years in the federal public service 49 37
2014 11 to 20 years in the federal public service 75 14
2014 More than 20 years in the federal public service 57 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 32 27
2017 11 to 20 years in the federal public service 42 14
2014 3 to 10 years in the federal public service 30 37
2014 11 to 20 years in the federal public service 40 14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13
2017 3 to 10 years in the federal public service 0 27
2017 11 to 20 years in the federal public service 0 14
2014 11 to 20 years in the federal public service 0 14
2014 More than 20 years in the federal public service 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 22 27
2017 11 to 20 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 21 37
2014 11 to 20 years in the federal public service 0 14
2014 More than 20 years in the federal public service 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 36 27
2017 11 to 20 years in the federal public service 44 14
2014 3 to 10 years in the federal public service 44 37
2014 11 to 20 years in the federal public service 39 14
2014 More than 20 years in the federal public service 49 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 29 27
2014 3 to 10 years in the federal public service 22 37

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 75 13
2017 3 to 10 years in the federal public service 61 27
2017 11 to 20 years in the federal public service 66 14
2014 3 to 10 years in the federal public service 58 37
2014 11 to 20 years in the federal public service 56 14
2014 More than 20 years in the federal public service 66 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 46 13
2017 3 to 10 years in the federal public service 29 27
2017 11 to 20 years in the federal public service 38 14
2014 3 to 10 years in the federal public service 22 37

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 27
2014 3 to 10 years in the federal public service 14 37
2014 11 to 20 years in the federal public service 43 14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 34 14
2014 3 to 10 years in the federal public service 34 37

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 26 26
2014 3 to 10 years in the federal public service 23 33

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 18 33
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 13
2017 3 to 10 years in the federal public service 26 26

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13
2017 3 to 10 years in the federal public service 22 26
2017 11 to 20 years in the federal public service 0 13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 26
2014 More than 20 years in the federal public service 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 15 33

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 37 13
2017 3 to 10 years in the federal public service 23 26
2014 3 to 10 years in the federal public service 22 33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 68 13
2017 3 to 10 years in the federal public service 51 26
2017 11 to 20 years in the federal public service 54 13
2014 3 to 10 years in the federal public service 39 33
2014 11 to 20 years in the federal public service 39 12
2014 More than 20 years in the federal public service 64 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 26
2014 3 to 10 years in the federal public service 0 33
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 50 26
2017 11 to 20 years in the federal public service 58 13
2014 3 to 10 years in the federal public service 55 33
2014 11 to 20 years in the federal public service 69 12
2014 More than 20 years in the federal public service 54 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 13
2017 3 to 10 years in the federal public service 0 26
2017 11 to 20 years in the federal public service 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 84 16 13
2017 3 to 10 years in the federal public service 84 16 27
2017 11 to 20 years in the federal public service 92 8 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 10 17 3 2 35 18 54 10 96
2017 3 to 10 years in the federal public service 14 15 14 9 2 35 11 54 20 159
2017 11 to 20 years in the federal public service 18 14 21 7 3 28 10 50 16 112
2017 More than 20 years in the federal public service 22 22 18 5 4 28 2 62 13 56
2014 Less than 3 years in the federal public service 18 13 7 0 1 43 18 79 3 66
2014 3 to 10 years in the federal public service 11 21 24 8 5 23 9 47 19 179
2014 11 to 20 years in the federal public service 12 19 19 3 8 32 8 51 18 114
2014 More than 20 years in the federal public service 11 14 22 12 7 31 3 38 28 57

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 30 12 4 2 18 6 77 7 96
2017 3 to 10 years in the federal public service 20 30 18 8 4 18 3 63 15 160
2017 11 to 20 years in the federal public service 25 33 21 9 2 9 1 64 12 111
2017 More than 20 years in the federal public service 25 32 20 7 4 12 0 65 12 56
2014 Less than 3 years in the federal public service 26 21 16 0 1 33 3 74 2 66
2014 3 to 10 years in the federal public service 21 31 23 6 6 13 1 59 15 179
2014 11 to 20 years in the federal public service 23 38 18 2 8 10 2 68 11 114
2014 More than 20 years in the federal public service 21 35 19 5 8 12 1 64 14 57
2011 Less than 3 years in the federal public service 36 36 13 5 1 9 0 79 7 98
2011 3 to 10 years in the federal public service 42 31 13 5 5 3 1 76 11 183
2011 11 to 20 years in the federal public service 37 42 15 4 1 1 0 79 5 79
2011 More than 20 years in the federal public service 49 25 17 4 2 4 0 76 6 53
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)