2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 54 38 8 0 0 0 0 92 0 26
2017 FI-02 42 50 8 0 0 0 0 92 0 12
2014 FI 42 55 0 3 0 0 0 97 3 31
2014 FI-02 50 42 0 8 0 0 0 92 8 12
2011 FI 42 50 3 5 0 0 0 92 5 38
2011 FI-02 38 52 5 5 0 0 0 90 5 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 62 35 0 4 0 0 0 96 4 26
2017 FI-02 58 33 0 8 0 0 0 92 8 12
2014 FI 48 42 3 6 0 0 0 90 6 31
2014 FI-02 58 33 0 8 0 0 0 92 8 12
2011 FI 82 13 0 3 3 0 0 95 5 38
2011 FI-02 71 19 0 5 5 0 0 90 10 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 27 4 15 4 0 0 77 19 26
2017 FI-02 50 25 8 8 8 0 0 75 17 12
2014 FI 45 39 13 3 0 0 0 84 3 31
2014 FI-02 58 33 8 0 0 0 0 92 0 12
2011 FI 61 18 13 8 0 0 0 79 8 38
2011 FI-02 62 24 14 0 0 0 0 86 0 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 54 0 12 4 0 0 85 15 26
2017 FI-02 17 67 0 17 0 0 0 83 17 12
2014 FI 39 45 6 3 6 0 0 84 10 31
2014 FI-02 50 33 8 8 0 0 0 83 8 12
2011 FI 47 24 3 18 8 0 0 71 26 38
2011 FI-02 38 19 5 29 10 0 0 57 38 21

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 54 19 0 4 0 0 77 4 26
2017 FI-02 25 33 33 0 8 0 0 58 8 12
2014 FI 39 45 10 0 3 3 0 87 3 31
2014 FI-02 42 50 8 0 0 0 0 92 0 12
2011 FI 34 53 13 0 0 0 0 87 0 38
2011 FI-02 29 48 24 0 0 0 0 76 0 21

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 58 23 19 0 0 0 0 81 0 26
2017 FI-02 42 25 33 0 0 0 0 67 0 12
2014 FI 39 42 13 6 0 0 0 81 6 31
2014 FI-02 33 50 17 0 0 0 0 83 0 12
2011 FI 32 47 16 3 3 0 0 79 5 38
2011 FI-02 33 38 19 5 5 0 0 71 10 21

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 42 4 4 0 0 0 92 4 26
2017 FI-02 33 50 8 8 0 0 0 83 8 12
2014 FI 52 29 13 6 0 0 0 81 6 31
2014 FI-02 50 25 25 0 0 0 0 75 0 12
2011 FI 44 33 18 0 5 0 0 77 5 39
2011 FI-02 43 29 24 0 5 0 0 71 5 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 46 46 8 0 0 0 0 92 0 26
2017 FI-02 33 50 17 0 0 0 0 83 0 12
2014 FI 45 48 3 3 0 0 0 94 3 31
2014 FI-02 42 50 0 8 0 0 0 92 8 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 46 8 12 0 0 0 81 12 26
2017 FI-02 33 42 8 17 0 0 0 75 17 12
2014 FI 23 61 6 6 0 0 3 87 7 31
2014 FI-02 25 42 17 8 0 0 8 73 9 12
2011 FI 42 50 8 0 0 0 0 92 0 38
2011 FI-02 43 48 10 0 0 0 0 90 0 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 46 8 0 4 0 8 88 4 26
2017 FI-02 25 58 8 0 8 0 0 83 8 12
2014 FI 29 35 3 10 3 0 19 80 16 31
2014 FI-02 17 50 8 8 0 0 17 80 10 12
2011 FI 32 34 8 13 3 0 11 74 18 38
2011 FI-02 19 38 10 19 0 0 14 67 22 21

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 42 23 4 0 0 0 73 4 26
2017 FI-02 25 25 42 8 0 0 0 50 8 12
2014 FI 39 39 16 6 0 0 0 77 6 31
2014 FI-02 42 25 25 8 0 0 0 67 8 12
2011 FI 35 32 24 5 3 0 0 68 8 37
2011 FI-02 40 20 35 0 5 0 0 60 5 20

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 38 23 19 4 0 0 54 23 26
2017 FI-02 8 25 25 33 8 0 0 33 42 12
2014 FI 13 45 23 13 6 0 0 58 19 31
2014 FI-02 8 50 17 25 0 0 0 58 25 12
2011 FI 31 41 8 15 5 0 0 72 21 39
2011 FI-02 29 43 10 19 0 0 0 71 19 21

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 38 19 19 4 0 0 58 23 26
2017 FI-02 17 25 17 33 8 0 0 42 42 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 46 38 15 0 0 0 0 85 0 26
2017 FI-02 50 25 25 0 0 0 0 75 0 12
2014 FI 48 42 3 3 0 3 0 93 3 31
2014 FI-02 67 17 8 8 0 0 0 83 8 12
2011 FI 46 49 5 0 0 0 0 95 0 39
2011 FI-02 48 48 5 0 0 0 0 95 0 21

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 50 12 15 4 0 0 69 19 26
2017 FI-02 8 33 25 25 8 0 0 42 33 12

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 42 8 0 0 0 0 92 0 26
2017 FI-02 50 42 8 0 0 0 0 92 0 12
2014 FI 63 27 7 3 0 0 0 90 3 30
2014 FI-02 67 33 0 0 0 0 0 100 0 12
2011 FI 54 33 8 5 0 0 0 87 5 39
2011 FI-02 43 48 10 0 0 0 0 90 0 21

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 42 19 15 4 0 0 62 19 26
2017 FI-02 17 17 33 25 8 0 0 33 33 12
2014 FI 23 48 26 0 3 0 0 71 3 31
2014 FI-02 8 58 33 0 0 0 0 67 0 12
2011 FI 29 37 18 11 5 0 0 66 16 38
2011 FI-02 19 38 29 10 5 0 0 57 14 21

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 58 12 12 4 0 4 72 16 26
2017 FI-02 8 42 17 17 8 0 8 55 27 12
2014 FI 26 48 13 10 0 0 3 77 10 31
2014 FI-02 17 42 17 17 0 0 8 64 18 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 46 23 4 4 0 0 69 8 26
2017 FI-02 25 33 33 0 8 0 0 58 8 12
2014 FI 26 52 13 6 3 0 0 77 10 31
2014 FI-02 8 67 25 0 0 0 0 75 0 12
2011 FI 36 38 15 5 5 0 0 74 10 39
2011 FI-02 43 33 24 0 0 0 0 76 0 21

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 38 12 8 4 0 0 77 12 26
2017 FI-02 33 25 25 8 8 0 0 58 17 12
2014 FI 52 29 13 3 3 0 0 81 6 31
2014 FI-02 58 25 17 0 0 0 0 83 0 12
2011 FI 39 45 8 8 0 0 0 84 8 38
2011 FI-02 33 48 14 5 0 0 0 81 5 21

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 46 8 8 0 0 0 85 8 26
2017 FI-02 42 42 8 8 0 0 0 83 8 12
2014 FI 52 32 10 3 0 3 0 87 3 31
2014 FI-02 75 25 0 0 0 0 0 100 0 12
2011 FI 50 29 16 5 0 0 0 79 5 38
2011 FI-02 60 30 5 5 0 0 0 90 5 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 27 50 12 4 0 8 17 29 26
2017 FI-02 0 17 50 8 8 0 17 20 20 12
2014 FI 3 23 53 13 3 0 3 17 28 30
2014 FI-02 0 25 58 8 0 0 8 9 27 12
2011 FI 10 31 26 18 5 0 10 26 46 39
2011 FI-02 5 33 33 10 10 0 10 21 42 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 15 23 31 15 4 12 55 18 26
2017 FI-02 0 0 25 42 17 8 8 70 0 12
2014 FI 7 20 27 20 10 10 7 36 32 30
2014 FI-02 8 25 25 8 17 0 17 30 40 12
2011 FI 8 13 23 26 13 5 13 47 25 39
2011 FI-02 5 19 24 29 14 0 10 47 26 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 19 42 19 12 0 4 32 24 26
2017 FI-02 0 33 33 8 17 0 8 27 36 12
2014 FI 7 17 37 27 7 0 7 36 25 30
2014 FI-02 8 8 25 33 8 0 17 50 20 12
2011 FI 5 26 41 13 0 5 10 15 36 39
2011 FI-02 5 19 52 14 0 0 10 16 26 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 19 50 15 8 0 4 24 24 26
2017 FI-02 8 25 25 17 17 0 8 36 36 12
2014 FI 3 20 40 20 13 0 3 34 24 30
2014 FI-02 0 8 33 25 25 0 8 55 9 12
2011 FI 0 15 38 31 10 0 5 43 16 39
2011 FI-02 0 10 38 33 10 0 10 47 11 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 23 42 12 12 0 4 24 32 26
2017 FI-02 0 17 42 17 17 0 8 36 18 12
2014 FI 3 33 40 17 3 0 3 21 38 30
2014 FI-02 0 25 42 17 8 0 8 27 27 12
2011 FI 8 33 28 18 10 0 3 29 42 39
2011 FI-02 0 33 19 24 19 0 5 45 35 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 31 19 23 12 8 4 39 39 26
2017 FI-02 0 8 42 0 25 17 8 33 11 12
2014 FI 3 20 33 27 3 7 7 35 27 30
2014 FI-02 0 25 33 25 0 0 17 30 30 12
2011 FI 0 13 37 34 5 3 8 44 15 38
2011 FI-02 0 10 35 30 10 5 10 47 12 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 19 27 23 15 0 8 42 29 26
2017 FI-02 17 17 25 8 25 0 8 36 36 12
2014 FI 10 13 33 30 7 0 7 39 25 30
2014 FI-02 8 17 25 17 17 0 17 40 30 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 54 23 8 12 4 0 0 77 15 26
2017 FI-02 50 17 8 17 8 0 0 67 25 12
2014 FI 55 29 6 10 0 0 0 84 10 31
2014 FI-02 58 17 8 17 0 0 0 75 17 12
2011 FI 59 31 0 8 3 0 0 90 10 39
2011 FI-02 57 29 0 10 5 0 0 86 14 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 27 19 31 4 8 4 39 39 26
2017 FI-02 0 25 8 33 8 17 8 33 56 12
2014 FI 16 35 16 13 16 0 3 53 30 31
2014 FI-02 17 42 8 0 25 0 8 64 27 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 42 31 12 8 8 0 0 73 15 26
2017 FI-02 42 25 8 8 17 0 0 67 25 12
2014 FI 29 29 16 16 10 0 0 58 26 31
2014 FI-02 42 17 8 25 8 0 0 58 33 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 46 23 12 4 4 0 60 16 26
2017 FI-02 17 50 17 0 8 8 0 73 9 12
2014 FI 16 42 23 19 0 0 0 58 19 31
2014 FI-02 33 25 17 25 0 0 0 58 25 12
2011 FI 31 31 13 15 8 3 0 63 24 39
2011 FI-02 33 33 10 14 5 5 0 70 20 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 38 23 12 4 8 4 57 17 26
2017 FI-02 8 25 17 17 8 17 8 44 33 12
2014 FI 23 23 29 13 10 3 0 47 23 31
2014 FI-02 25 17 17 25 17 0 0 42 42 12
2011 FI 28 33 8 13 10 8 0 67 25 39
2011 FI-02 24 33 10 14 10 10 0 63 26 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 19 19 12 19 23 4 32 42 26
2017 FI-02 0 17 8 17 8 42 8 33 50 12
2014 FI 6 19 13 35 10 13 3 31 54 31
2014 FI-02 8 8 17 42 8 8 8 20 60 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 46 12 12 0 0 0 77 12 26
2017 FI-02 33 50 17 0 0 0 0 83 0 12
2014 FI 35 35 19 3 6 0 0 71 10 31
2014 FI-02 42 42 8 0 8 0 0 83 8 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 62 4 12 8 0 0 77 19 26
2017 FI-02 8 58 8 8 17 0 0 67 25 12
2014 FI 32 45 10 6 3 3 0 80 10 31
2014 FI-02 50 42 0 0 8 0 0 92 8 12
2011 FI 38 31 10 13 5 0 3 71 18 39
2011 FI-02 29 43 10 14 0 0 5 75 15 21

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 46 23 12 0 0 4 64 12 26
2017 FI-02 17 33 25 17 0 0 8 55 18 12
2014 FI 42 39 10 0 6 3 0 83 7 31
2014 FI-02 50 42 0 0 8 0 0 92 8 12
2011 FI 44 33 8 8 3 3 3 81 11 39
2011 FI-02 48 29 10 5 0 5 5 84 5 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 62 4 19 0 0 0 77 19 26
2017 FI-02 17 58 0 25 0 0 0 75 25 12
2014 FI 29 52 10 0 10 0 0 81 10 31
2014 FI-02 42 50 0 0 8 0 0 92 8 12
2011 FI 36 46 8 5 5 0 0 82 10 39
2011 FI-02 48 38 10 5 0 0 0 86 5 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 77 19 0 4 0 0 0 96 4 26
2017 FI-02 67 25 0 8 0 0 0 92 8 12
2014 FI 67 23 0 7 0 0 3 93 7 30
2014 FI-02 83 8 0 8 0 0 0 92 8 12
2011 FI 85 10 0 3 3 0 0 95 5 39
2011 FI-02 81 14 0 0 5 0 0 95 5 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 35 12 4 12 0 8 71 17 26
2017 FI-02 33 17 17 8 17 0 8 55 27 12
2014 FI 35 35 13 3 6 6 0 76 10 31
2014 FI-02 50 17 17 8 8 0 0 67 17 12
2011 FI 44 31 13 8 3 0 3 76 11 39
2011 FI-02 57 33 10 0 0 0 0 90 0 21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 42 12 4 8 0 0 77 12 26
2017 FI-02 42 25 17 8 8 0 0 67 17 12

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 31 19 0 12 0 0 69 12 26
2017 FI-02 42 17 25 0 17 0 0 58 17 12

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 35 19 4 8 0 0 69 12 26
2017 FI-02 42 8 33 0 17 0 0 50 17 12
2014 FI 33 40 13 0 13 0 0 73 13 30
2014 FI-02 50 33 0 0 17 0 0 83 17 12
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 25 33 25 8 0 0 8 64 9 12
2014 FI 17 42 8 8 8 0 17 70 20 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 38 23 8 0 15 0 64 9 26
2017 FI-02 8 17 25 17 0 33 0 38 25 12
2014 FI 13 40 20 13 10 3 0 55 24 30
2014 FI-02 17 33 25 17 0 8 0 55 18 12
2011 FI 23 46 8 10 5 8 0 75 17 39
2011 FI-02 29 43 5 14 0 10 0 79 16 21

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 46 15 19 0 4 0 64 20 26
2017 FI-02 17 25 17 33 0 8 0 45 36 12
2014 FI 17 50 13 10 10 0 0 67 20 30
2014 FI-02 25 33 25 17 0 0 0 58 17 12
2011 FI 21 50 11 13 3 3 0 73 16 38
2011 FI-02 30 40 15 15 0 0 0 70 15 20

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 38 31 12 8 4 0 48 20 26
2017 FI-02 0 25 33 17 17 8 0 27 36 12
2014 FI 10 53 17 13 7 0 0 63 20 30
2014 FI-02 17 42 25 17 0 0 0 58 17 12
2011 FI 13 41 21 13 8 5 0 57 22 39
2011 FI-02 10 43 19 14 5 10 0 58 21 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 23 31 19 4 12 0 39 26 26
2017 FI-02 8 17 33 8 8 25 0 33 22 12
2014 FI 3 43 27 10 13 3 0 48 24 30
2014 FI-02 8 42 33 8 8 0 0 50 17 12
2011 FI 23 44 8 10 3 13 0 76 15 39
2011 FI-02 19 48 10 14 0 10 0 74 16 21

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 46 27 15 4 4 0 52 20 26
2017 FI-02 0 50 25 8 8 8 0 55 18 12
2014 FI 7 43 23 17 7 3 0 52 24 30
2014 FI-02 8 50 25 8 0 8 0 64 9 12
2011 FI 18 36 15 21 8 3 0 55 29 39
2011 FI-02 24 29 14 29 5 0 0 52 33 21
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 62 19 4 0 0 0 77 4 26
2017 FI-02 25 42 33 0 0 0 0 67 0 12
2014 FI 26 52 19 0 3 0 0 77 3 31
2014 FI-02 50 33 17 0 0 0 0 83 0 12
2011 FI 46 44 8 3 0 0 0 90 3 39
2011 FI-02 48 43 10 0 0 0 0 90 0 21

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 42 15 4 0 4 0 80 4 26
2017 FI-02 42 42 0 8 0 8 0 91 9 12
2014 FI 45 29 10 3 3 10 0 82 7 31
2014 FI-02 50 33 8 0 0 8 0 91 0 12
2011 FI 46 41 13 0 0 0 0 87 0 39
2011 FI-02 43 48 10 0 0 0 0 90 0 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 42 23 12 0 4 4 63 13 26
2017 FI-02 8 33 25 17 0 8 8 50 20 12
2014 FI 26 42 6 10 10 3 3 72 21 31
2014 FI-02 33 58 8 0 0 0 0 92 0 12
2011 FI 28 51 10 5 5 0 0 79 10 39
2011 FI-02 33 57 5 5 0 0 0 90 5 21

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 23 35 23 8 8 4 26 35 26
2017 FI-02 0 8 25 25 17 17 8 11 56 12
2014 FI 7 43 17 7 10 17 0 60 20 30
2014 FI-02 0 58 17 0 0 25 0 78 0 12
2011 FI 23 31 15 10 5 15 0 64 18 39
2011 FI-02 24 29 19 14 5 10 0 58 21 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 23 19 15 19 8 12 33 43 26
2017 FI-02 0 8 8 17 33 17 17 13 75 12
2014 FI 7 10 23 30 13 13 3 20 52 30
2014 FI-02 8 0 33 25 8 17 8 11 44 12
2011 FI 10 21 21 18 3 23 5 43 29 39
2011 FI-02 14 24 24 19 0 19 0 47 24 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 31 8 12 8 4 0 72 20 26
2017 FI-02 33 17 8 17 17 8 0 55 36 12
2014 FI 58 26 13 0 3 0 0 84 3 31
2014 FI-02 58 33 8 0 0 0 0 92 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 58 38 4 0 0 0 0 96 0 26
2017 FI-02 42 50 8 0 0 0 0 92 0 12
2014 FI 81 19 0 0 0 0 0 100 0 31
2014 FI-02 83 17 0 0 0 0 0 100 0 12
2011 FI 74 15 5 0 3 0 3 92 3 39
2011 FI-02 67 19 10 0 0 0 5 90 0 21

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 27 38 15 12 4 4 0 68 16 26
2017 FI-02 17 33 17 17 8 8 0 55 27 12
2014 FI 32 39 6 10 10 3 0 73 20 31
2014 FI-02 17 50 8 17 8 0 0 67 25 12
2011 FI 33 33 13 10 5 5 0 70 16 39
2011 FI-02 24 43 19 10 5 0 0 67 14 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 31 15 23 12 4 8 43 39 26
2017 FI-02 0 25 17 17 17 8 17 33 44 12
2014 FI 13 26 23 10 26 3 0 40 37 31
2014 FI-02 0 42 17 8 33 0 0 42 42 12
2011 FI 15 21 15 31 15 3 0 37 47 39
2011 FI-02 10 24 24 29 10 5 0 35 40 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 58 19 4 4 8 0 71 8 26
2017 FI-02 8 25 33 8 8 17 0 40 20 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 62 15 0 0 4 4 83 0 26
2017 FI-02 8 50 25 0 0 8 8 70 0 12
2014 FI 35 39 19 3 3 0 0 74 6 31
2014 FI-02 42 42 17 0 0 0 0 83 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 58 19 0 0 0 0 81 0 26
2017 FI-02 25 42 33 0 0 0 0 67 0 12
2014 FI 32 42 23 0 0 3 0 77 0 31
2014 FI-02 33 50 17 0 0 0 0 83 0 12
2011 FI 28 51 13 0 3 5 0 84 3 39
2011 FI-02 19 62 10 0 5 5 0 85 5 21

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 50 15 0 4 0 0 81 4 26
2017 FI-02 25 42 25 0 8 0 0 67 8 12
2014 FI 32 52 16 0 0 0 0 84 0 31
2014 FI-02 25 58 17 0 0 0 0 83 0 12
2011 FI 39 50 11 0 0 0 0 89 0 38
2011 FI-02 40 55 5 0 0 0 0 95 0 20

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 50 12 8 8 0 0 73 15 26
2017 FI-02 17 33 25 8 17 0 0 50 25 12
2014 FI 30 30 20 17 3 0 0 60 20 30
2014 FI-02 33 25 25 8 8 0 0 58 17 12
2011 FI 18 59 10 5 8 0 0 77 13 39
2011 FI-02 19 52 14 10 5 0 0 71 14 21

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 50 12 8 8 0 0 73 15 26
2017 FI-02 17 33 17 17 17 0 0 50 33 12
2014 FI 37 23 17 20 3 0 0 60 23 30
2014 FI-02 50 8 17 17 8 0 0 58 25 12
2011 FI 21 62 5 10 3 0 0 82 13 39
2011 FI-02 19 57 10 10 5 0 0 76 14 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 31 27 8 12 4 0 52 20 26
2017 FI-02 17 25 33 8 17 0 0 42 25 12
2014 FI 33 13 17 10 20 7 0 50 32 30
2014 FI-02 42 8 17 0 25 8 0 55 27 12
2011 FI 21 36 13 10 10 8 3 63 23 39
2011 FI-02 24 29 14 14 14 0 5 55 30 21
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 FI 31 38 31 26
2017 FI-02 25 25 50 12
2014 FI 29 35 35 31
2014 FI-02 42 42 17 12
2011 FI 34 24 42 38
2011 FI-02 40 25 35 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 FI 19 81 26
2014 FI 20 80 30

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 15 12 12 4 35 15 46 31 26
2017 FI-02 0 8 0 17 8 50 17 25 75 12
2014 FI 10 23 20 10 3 30 3 50 20 30
2014 FI-02 0 25 17 8 0 42 8 50 17 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 56 20 0 4 4 4 74 4 25
2017 FI-02 0 64 18 0 9 9 0 70 10 11
2014 FI 17 43 23 0 3 13 0 69 4 30
2014 FI-02 17 58 8 0 0 17 0 90 0 12
2011 FI 58 29 3 3 3 5 0 92 6 38
2011 FI-02 57 43 0 0 0 0 0 100 0 21
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 62 0 15 0 0 0 85 15 26
2017 FI-02 8 58 0 33 0 0 0 67 33 12
2014 FI 27 57 10 3 3 0 0 83 7 30
2014 FI-02 33 58 0 8 0 0 0 92 8 12
2011 FI 33 49 8 8 3 0 0 82 10 39
2011 FI-02 24 57 5 10 5 0 0 81 14 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 31 15 4 4 35 8 60 13 26
2017 FI-02 0 25 8 8 8 42 8 50 33 12
2014 FI 7 30 27 7 3 20 7 50 14 30
2014 FI-02 17 17 25 17 0 25 0 44 22 12
2011 FI 3 16 29 0 0 45 8 39 0 38
2011 FI-02 0 10 35 0 0 45 10 22 0 20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 42 8 8 0 12 0 83 9 26
2017 FI-02 25 25 8 17 0 25 0 67 22 12
2014 FI 40 37 3 7 3 10 0 85 11 30
2014 FI-02 42 33 8 8 0 8 0 82 9 12
2011 FI 56 26 8 0 3 8 0 89 3 39
2011 FI-02 48 33 10 0 0 10 0 89 0 21

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 28 44 12 0 0 16 0 86 0 25
2017 FI-02 17 25 25 0 0 33 0 63 0 12
2014 FI 33 43 3 7 3 10 0 85 11 30
2014 FI-02 33 42 8 8 0 8 0 82 9 12
2011 FI 42 24 11 11 0 13 0 76 12 38
2011 FI-02 35 25 15 10 0 15 0 71 12 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 15 19 4 0 38 15 50 8 26
2017 FI-02 0 8 17 8 0 50 17 25 25 12
2014 FI 7 27 17 0 10 40 0 56 17 30
2014 FI-02 0 25 17 0 8 50 0 50 17 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 16 32 24 4 0 20 4 63 5 25
2017 FI-02 9 18 36 9 0 27 0 38 13 11
2014 FI 30 27 17 3 3 20 0 71 8 30
2014 FI-02 33 42 0 8 0 17 0 90 10 12
2011 FI 51 33 5 3 0 8 0 92 3 39
2011 FI-02 52 38 0 0 0 10 0 100 0 21
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 46 19 15 12 8 0 0 65 19 26
2017 FI-02 50 25 8 17 0 0 0 75 17 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 15 27 27 19 0 0 27 46 26
2017 FI-02 8 25 25 25 17 0 0 33 42 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 19 35 12 23 0 0 31 35 26
2017 FI-02 17 8 33 8 33 0 0 25 42 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 23 31 19 15 4 0 32 36 26
2017 FI-02 17 8 42 8 17 8 0 27 27 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 38 8 0 0 0 15 91 0 26
2017 FI-02 42 33 0 0 0 0 25 100 0 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 46 19 12 4 0 0 65 15 26
2017 FI-02 25 42 17 8 8 0 0 67 17 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 31 35 8 8 0 4 48 16 26
2017 FI-02 17 25 25 17 8 0 8 45 27 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 23 46 15 4 0 0 35 19 26
2017 FI-02 17 8 50 17 8 0 0 25 25 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 35 12 27 8 0 0 54 35 26
2017 FI-02 25 25 17 25 8 0 0 50 33 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 16 40 28 12 4 0 0 56 16 25
2017 FI-02 17 8 50 17 8 0 0 25 25 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 42 31 8 8 8 0 4 76 16 26
2017 FI-02 42 25 8 8 17 0 0 67 25 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 46 15 8 8 8 0 15 73 18 26
2017 FI-02 50 0 8 17 17 0 8 55 36 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 32 40 8 12 4 0 4 75 17 25
2017 FI-02 42 33 0 17 0 0 8 82 18 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 23 27 12 12 0 8 46 25 26
2017 FI-02 25 17 8 25 17 0 8 45 45 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 19 15 0 4 4 27 72 6 26
2017 FI-02 42 0 8 0 0 8 42 83 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 58 27 4 0 0 0 12 96 0 26
2017 FI-02 67 25 0 0 0 0 8 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 69 15 0 0 4 0 12 96 4 26
2017 FI-02 75 8 0 0 8 0 8 91 9 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 40 28 28 0 0 0 4 71 0 25
2017 FI-02 50 17 25 0 0 0 8 73 0 12

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 15 19 50 12 4 0 0 35 15 26
2017 FI-02 17 25 42 8 8 0 0 42 17 12

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 19 54 15 12 0 0 27 19 26
2017 FI-02 0 17 50 17 17 0 0 33 17 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 35 23 23 4 4 0 48 28 26
2017 FI-02 8 33 17 25 8 8 0 45 36 12

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 36 32 20 4 0 0 44 24 25
2017 FI-02 0 36 36 18 9 0 0 36 27 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 42 31 19 4 4 0 0 42 58 26
2017 FI-02 42 42 17 0 0 0 0 42 58 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 FI 27 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 FI 33 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 FI 20 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 FI 47 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 FI 7 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 FI 40 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 FI 13 33 33 20 0 0 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 80 0 7 7 0 7 86 14 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 33 7 7 13 7 33 56 33 15
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