2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 49 0 10 0 0 0 90 10 20
2017 EX-01 47 38 0 15 0 0 0 85 15 13
2014 EX 50 50 0 0 0 0 0 100 0 12
2011 EX 65 24 12 0 0 0 0 88 0 17
2011 EX-01 67 17 17 0 0 0 0 83 0 12
2008 EX 63 38 0 0 0 0 0 100 0 16
2008 EX-01 60 40 0 0 0 0 0 100 0 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 71 19 5 5 0 0 0 90 5 20
2017 EX-01 69 23 0 8 0 0 0 92 8 13
2014 EX 58 33 0 8 0 0 0 92 8 12
2011 EX 71 18 0 12 0 0 0 88 12 17
2011 EX-01 67 17 0 17 0 0 0 83 17 12
2008 EX 88 6 0 6 0 0 0 94 6 16
2008 EX-01 80 10 0 10 0 0 0 90 10 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 76 14 5 0 5 0 0 90 5 20
2017 EX-01 69 16 8 0 8 0 0 84 8 13
2014 EX 58 17 8 17 0 0 0 75 17 12
2011 EX 76 6 0 18 0 0 0 82 18 17
2011 EX-01 67 8 0 25 0 0 0 75 25 12
2008 EX 75 13 0 6 6 0 0 88 13 16
2008 EX-01 70 10 0 10 10 0 0 80 20 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 81 14 0 5 0 0 0 95 5 20
2017 EX-01 76 16 0 8 0 0 0 92 8 13
2014 EX 67 33 0 0 0 0 0 100 0 12
2011 EX 80 7 0 7 7 0 0 87 13 15
2011 EX-01 73 9 0 9 9 0 0 82 18 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 66 24 0 0 0 0 10 100 0 20
2017 EX-01 61 23 0 0 0 0 16 100 0 13
2014 EX 75 25 0 0 0 0 0 100 0 12
2011 EX 76 12 6 6 0 0 0 88 6 17
2011 EX-01 83 0 8 8 0 0 0 83 8 12
2008 EX 25 31 25 13 6 0 0 56 19 16
2008 EX-01 20 20 40 10 10 0 0 40 20 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 26 0 0 0 0 0 100 0 20
2017 EX-01 84 16 0 0 0 0 0 100 0 13
2014 EX 75 25 0 0 0 0 0 100 0 12
2011 EX 76 24 0 0 0 0 0 100 0 17
2011 EX-01 75 25 0 0 0 0 0 100 0 12
2008 EX 56 38 0 6 0 0 0 94 6 16
2008 EX-01 40 50 0 10 0 0 0 90 10 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 26 0 0 0 0 0 100 0 20
2017 EX-01 84 16 0 0 0 0 0 100 0 13
2014 EX 83 17 0 0 0 0 0 100 0 12
2011 EX 82 18 0 0 0 0 0 100 0 17
2011 EX-01 83 17 0 0 0 0 0 100 0 12
2008 EX 56 38 0 0 6 0 0 94 6 16
2008 EX-01 40 50 0 0 10 0 0 90 10 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 68 32 0 0 0 0 0 100 0 19
2017 EX-01 67 33 0 0 0 0 0 100 0 12
2014 EX 83 17 0 0 0 0 0 100 0 12

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 40 19 5 0 0 0 76 5 20
2017 EX-01 31 53 8 8 0 0 0 84 8 13
2014 EX 33 58 0 8 0 0 0 92 8 12
2011 EX 41 29 6 6 12 0 6 75 19 17
2011 EX-01 42 25 8 8 17 0 0 67 25 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 0 4 5 4 0 71 54 33 20
2017 EX-01 16 0 0 8 7 0 70 52 48 13
2014 EX 0 0 8 8 0 0 83 0 50 12
2011 EX 6 6 0 0 12 0 76 50 50 17
2011 EX-01 8 0 0 0 17 0 75 33 67 12
2008 EX 6 6 6 0 6 0 75 50 25 16
2008 EX-01 0 10 10 0 10 0 70 33 33 10

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 31 5 0 0 0 0 95 0 20
2017 EX-01 61 31 8 0 0 0 0 92 0 13
2014 EX 58 33 8 0 0 0 0 92 0 12
2011 EX 53 41 6 0 0 0 0 94 0 17
2011 EX-01 50 42 8 0 0 0 0 92 0 12
2008 EX 56 31 6 6 0 0 0 88 6 16
2008 EX-01 40 40 10 10 0 0 0 80 10 10

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 29 45 10 15 0 0 0 74 15 20
2017 EX-01 15 61 16 8 0 0 0 76 8 13
2014 EX 33 58 0 8 0 0 0 92 8 12
2011 EX 29 59 0 6 6 0 0 88 12 17
2011 EX-01 25 58 0 8 8 0 0 83 17 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 45 10 5 0 0 0 85 5 20
2017 EX-01 38 47 16 0 0 0 0 84 0 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 21 5 0 0 0 0 95 0 20
2017 EX-01 76 24 0 0 0 0 0 100 0 13
2014 EX 92 8 0 0 0 0 0 100 0 12
2011 EX 88 12 0 0 0 0 0 100 0 17
2011 EX-01 83 17 0 0 0 0 0 100 0 12
2008 EX 63 25 0 13 0 0 0 88 13 16
2008 EX-01 40 40 0 20 0 0 0 80 20 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 54 36 5 5 0 0 0 90 5 20
2017 EX-01 53 39 8 0 0 0 0 92 0 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 31 0 0 0 0 0 100 0 20
2017 EX-01 69 31 0 0 0 0 0 100 0 13
2014 EX 83 17 0 0 0 0 0 100 0 12
2011 EX 94 6 0 0 0 0 0 100 0 17
2011 EX-01 92 8 0 0 0 0 0 100 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 31 5 5 0 0 0 90 5 20
2017 EX-01 61 39 0 0 0 0 0 100 0 13
2014 EX 67 33 0 0 0 0 0 100 0 12
2011 EX 59 35 0 0 6 0 0 94 6 17
2011 EX-01 42 50 0 0 8 0 0 92 8 12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 38 0 5 0 0 0 95 5 19
2017 EX-01 61 39 0 0 0 0 0 100 0 13
2014 EX 58 25 8 8 0 0 0 83 8 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 40 15 0 0 0 0 85 0 20
2017 EX-01 45 39 16 0 0 0 0 84 0 13
2014 EX 42 42 17 0 0 0 0 83 0 12
2011 EX 59 24 6 6 6 0 0 82 12 17
2011 EX-01 50 25 8 8 8 0 0 75 17 12

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 31 0 0 0 0 0 100 0 20
2017 EX-01 76 24 0 0 0 0 0 100 0 13
2014 EX 58 33 0 8 0 0 0 92 8 12
2011 EX 53 41 6 0 0 0 0 94 0 17
2011 EX-01 50 42 8 0 0 0 0 92 0 12
2008 EX 50 38 6 6 0 0 0 88 6 16
2008 EX-01 30 50 10 10 0 0 0 80 10 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 31 20 25 9 0 0 46 34 20
2017 EX-01 8 39 23 30 0 0 0 47 30 13
2014 EX 17 17 42 17 8 0 0 33 25 12
2011 EX 12 41 24 0 24 0 0 53 24 17
2011 EX-01 17 33 25 0 25 0 0 50 25 12
2008 EX 6 50 13 25 6 0 0 56 31 16
2008 EX-01 0 70 20 10 0 0 0 70 10 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 10 50 21 9 0 5 32 16 20
2017 EX-01 0 8 54 24 7 0 8 33 9 13
2014 EX 0 17 50 25 8 0 0 33 17 12
2011 EX 12 6 41 24 18 0 0 41 18 17
2011 EX-01 17 8 42 17 17 0 0 33 25 12
2008 EX 0 50 38 13 0 0 0 13 50 16
2008 EX-01 0 60 20 20 0 0 0 20 60 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 10 35 35 10 0 0 45 21 20
2017 EX-01 0 16 31 45 8 0 0 53 16 13
2014 EX 0 25 17 33 17 0 8 55 27 12
2011 EX 0 6 29 35 29 0 0 65 6 17
2011 EX-01 0 8 33 25 33 0 0 58 8 12
2008 EX 0 13 63 19 6 0 0 25 13 16
2008 EX-01 0 10 70 20 0 0 0 20 10 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 21 44 20 10 0 0 30 26 20
2017 EX-01 0 24 54 22 0 0 0 22 24 13
2014 EX 8 17 50 0 25 0 0 25 25 12
2011 EX 6 6 29 29 29 0 0 59 12 17
2011 EX-01 0 8 42 25 25 0 0 50 8 12
2008 EX 0 6 50 31 13 0 0 44 6 16
2008 EX-01 0 10 70 20 0 0 0 20 10 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 0 0 55 35 10 0 0 45 0 20
2017 EX-01 0 0 62 30 8 0 0 38 0 13
2014 EX 0 25 42 17 17 0 0 33 25 12
2011 EX 6 6 47 29 12 0 0 41 12 17
2011 EX-01 8 8 42 25 17 0 0 42 17 12
2008 EX 0 25 63 13 0 0 0 13 25 16
2008 EX-01 0 20 60 20 0 0 0 20 20 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 0 20 44 21 5 0 10 29 22 20
2017 EX-01 0 31 30 24 0 0 16 28 36 13
2014 EX 0 17 50 17 8 0 8 27 18 12
2011 EX 18 18 41 24 0 0 0 24 35 17
2011 EX-01 25 17 50 8 0 0 0 8 42 12
2008 EX 6 25 56 6 0 0 6 7 33 16
2008 EX-01 0 30 60 10 0 0 0 10 30 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 24 30 36 0 0 0 36 35 20
2017 EX-01 8 16 38 39 0 0 0 39 24 13
2014 EX 0 17 50 33 0 0 0 33 17 12
2011 EX 0 6 24 47 24 0 0 71 6 17
2011 EX-01 0 8 33 42 17 0 0 58 8 12
2008 EX 6 31 31 19 6 0 6 27 40 16
2008 EX-01 0 50 20 20 10 0 0 30 50 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 20 49 26 0 0 0 26 25 20
2017 EX-01 8 15 46 31 0 0 0 31 23 13
2014 EX 8 8 75 8 0 0 0 8 17 12
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 81 14 5 0 0 0 0 95 0 20
2017 EX-01 76 16 8 0 0 0 0 92 0 13
2014 EX 75 17 8 0 0 0 0 92 0 12
2011 EX 76 18 0 0 6 0 0 94 6 17
2011 EX-01 67 25 0 0 8 0 0 92 8 12
2008 EX 88 6 0 6 0 0 0 94 6 16
2008 EX-01 80 10 0 10 0 0 0 90 10 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 54 10 0 0 0 5 89 0 20
2017 EX-01 23 54 16 0 0 0 8 83 0 13
2014 EX 50 42 0 8 0 0 0 92 8 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 40 0 0 0 0 0 100 0 20
2017 EX-01 61 39 0 0 0 0 0 100 0 13
2014 EX 75 25 0 0 0 0 0 100 0 12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 45 9 0 0 0 0 91 0 20
2017 EX-01 54 39 7 0 0 0 0 93 0 13
2014 EX 33 67 0 0 0 0 0 100 0 12
2011 EX 65 35 0 0 0 0 0 100 0 17
2011 EX-01 50 50 0 0 0 0 0 100 0 12
2008 EX 38 56 6 0 0 0 0 94 0 16
2008 EX-01 30 60 10 0 0 0 0 90 0 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 29 10 0 0 0 0 90 0 20
2017 EX-01 61 31 8 0 0 0 0 92 0 13
2014 EX 42 42 8 8 0 0 0 83 8 12
2011 EX 76 12 6 0 6 0 0 88 6 17
2011 EX-01 67 17 8 0 8 0 0 83 8 12
2008 EX 44 44 6 6 0 0 0 88 6 16
2008 EX-01 40 40 10 10 0 0 0 80 10 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 44 21 5 0 5 0 73 5 20
2017 EX-01 31 46 24 0 0 0 0 76 0 13
2014 EX 17 42 33 8 0 0 0 58 8 12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 45 4 0 0 0 0 96 0 20
2017 EX-01 46 54 0 0 0 0 0 100 0 13
2014 EX 58 33 0 8 0 0 0 92 8 12
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 39 10 5 0 0 0 85 5 20
2017 EX-01 46 46 8 0 0 0 0 92 0 13
2014 EX 58 42 0 0 0 0 0 100 0 12
2011 EX 47 41 0 6 6 0 0 88 12 17
2011 EX-01 42 50 0 0 8 0 0 92 8 12
2008 EX 19 31 13 13 19 0 6 53 33 16
2008 EX-01 20 30 20 0 30 0 0 50 30 10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 24 0 10 0 0 0 90 10 20
2017 EX-01 76 24 0 0 0 0 0 100 0 13
2014 EX 75 17 0 0 0 8 0 100 0 12
2011 EX 71 18 6 0 6 0 0 88 6 17
2011 EX-01 67 17 8 0 8 0 0 83 8 12
2008 EX 31 31 19 0 13 0 6 67 13 16
2008 EX-01 10 40 30 0 20 0 0 50 20 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 34 5 5 0 0 0 90 5 20
2017 EX-01 61 39 0 0 0 0 0 100 0 13
2014 EX 58 33 8 0 0 0 0 92 0 12
2011 EX 59 18 12 6 6 0 0 76 12 17
2011 EX-01 50 25 17 0 8 0 0 75 8 12
2008 EX 25 31 6 19 13 0 6 60 33 16
2008 EX-01 20 40 10 10 20 0 0 60 30 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 81 14 5 0 0 0 0 95 0 20
2017 EX-01 84 8 8 0 0 0 0 92 0 13
2014 EX 83 8 0 8 0 0 0 92 8 12
2011 EX 88 0 6 6 0 0 0 88 6 17
2011 EX-01 83 0 8 8 0 0 0 83 8 12
2008 EX 81 13 0 0 6 0 0 94 6 16
2008 EX-01 80 10 0 0 10 0 0 90 10 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 29 5 0 0 5 20 93 0 20
2017 EX-01 47 16 0 0 0 8 30 100 0 13
2014 EX 33 33 0 0 0 8 25 100 0 12
2011 EX 18 18 18 0 6 6 35 60 10 17
2011 EX-01 17 25 25 0 8 8 17 56 11 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 29 10 5 0 0 0 85 5 20
2017 EX-01 53 24 16 8 0 0 0 77 8 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 50 45 5 0 0 0 0 95 0 20
2017 EX-01 53 39 8 0 0 0 0 92 0 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 29 5 5 0 0 0 90 5 20
2017 EX-01 69 31 0 0 0 0 0 100 0 13
2014 EX 67 33 0 0 0 0 0 100 0 12
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 23 40 18 12 0 0 6 68 13 17
2017 EX-01 19 51 31 0 0 0 0 69 0 10
2014 EX 36 45 18 0 0 0 0 82 0 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 46 10 15 0 0 0 74 15 20
2017 EX-01 22 55 16 8 0 0 0 76 8 13
2014 EX 33 42 0 25 0 0 0 75 25 12
2011 EX 41 41 6 12 0 0 0 82 12 17
2011 EX-01 33 50 0 17 0 0 0 83 17 12

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 45 26 5 0 0 0 69 5 20
2017 EX-01 22 55 24 0 0 0 0 76 0 13
2014 EX 50 33 0 17 0 0 0 83 17 12
2011 EX 71 18 6 6 0 0 0 88 6 17
2011 EX-01 58 25 8 8 0 0 0 83 8 12
2008 EX 44 25 19 6 0 0 6 73 7 16
2008 EX-01 20 40 30 10 0 0 0 60 10 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 50 10 10 10 0 0 69 21 20
2017 EX-01 22 54 16 8 0 0 0 76 8 13
2014 EX 42 33 8 17 0 0 0 75 17 12
2011 EX 29 65 0 6 0 0 0 94 6 17
2011 EX-01 33 58 0 8 0 0 0 92 8 12
2008 EX 25 63 0 6 0 6 0 93 7 16
2008 EX-01 30 60 0 10 0 0 0 90 10 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 54 5 5 5 0 0 85 10 20
2017 EX-01 31 69 0 0 0 0 0 100 0 13
2014 EX 67 17 0 17 0 0 0 83 17 12
2011 EX 47 47 6 0 0 0 0 94 0 17
2011 EX-01 58 33 8 0 0 0 0 92 0 12
2008 EX 44 25 25 0 0 6 0 73 0 16
2008 EX-01 40 20 40 0 0 0 0 60 0 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 65 0 10 5 0 0 85 15 20
2017 EX-01 15 77 0 8 0 0 0 92 8 13
2014 EX 42 50 0 0 8 0 0 92 8 12
2011 EX 41 35 18 6 0 0 0 76 6 17
2011 EX-01 50 33 8 8 0 0 0 83 8 12
2008 EX 13 40 13 27 7 0 0 53 33 15
2008 EX-01 20 40 20 10 10 0 0 60 20 10
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 69 0 10 0 0 0 90 10 20
2017 EX-01 24 76 0 0 0 0 0 100 0 13
2014 EX 50 42 0 8 0 0 0 92 8 12
2011 EX 35 59 6 0 0 0 0 94 0 17
2011 EX-01 42 58 0 0 0 0 0 100 0 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 36 0 0 0 0 0 100 0 20
2017 EX-01 84 16 0 0 0 0 0 100 0 13
2014 EX 75 25 0 0 0 0 0 100 0 12
2011 EX 71 24 6 0 0 0 0 94 0 17
2011 EX-01 75 17 8 0 0 0 0 92 0 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 34 10 10 0 0 0 79 10 20
2017 EX-01 54 30 16 0 0 0 0 84 0 13
2014 EX 42 25 17 17 0 0 0 67 17 12
2011 EX 76 18 6 0 0 0 0 94 0 17
2011 EX-01 75 25 0 0 0 0 0 100 0 12
2008 EX 44 31 19 6 0 0 0 75 6 16
2008 EX-01 40 20 30 10 0 0 0 60 10 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 34 15 15 0 0 0 69 15 20
2017 EX-01 31 46 16 8 0 0 0 76 8 13
2014 EX 25 42 25 8 0 0 0 67 8 12
2011 EX 35 18 35 12 0 0 0 53 12 17
2011 EX-01 42 25 17 17 0 0 0 67 17 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 34 5 10 0 10 26 76 16 20
2017 EX-01 15 38 8 8 0 8 24 77 11 13
2014 EX 33 25 17 8 0 0 17 70 10 12
2011 EX 47 12 6 0 12 6 18 77 15 17
2011 EX-01 33 17 8 0 17 8 17 67 22 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 26 4 5 0 0 0 91 5 20
2017 EX-01 61 31 0 8 0 0 0 92 8 13
2014 EX 67 33 0 0 0 0 0 100 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 81 19 0 0 0 0 0 100 0 20
2017 EX-01 84 16 0 0 0 0 0 100 0 13
2014 EX 75 8 8 0 0 8 0 91 0 12
2011 EX 94 6 0 0 0 0 0 100 0 17
2011 EX-01 92 8 0 0 0 0 0 100 0 12
2008 EX 56 19 6 0 13 0 6 80 13 16
2008 EX-01 40 30 0 0 20 0 10 78 22 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 29 10 5 0 0 0 85 5 20
2017 EX-01 62 30 8 0 0 0 0 92 0 13
2014 EX 58 25 8 8 0 0 0 83 8 12
2011 EX 53 29 6 0 12 0 0 82 12 17
2011 EX-01 50 33 0 0 17 0 0 83 17 12
2008 EX 0 63 13 13 13 0 0 63 25 16
2008 EX-01 0 60 20 10 10 0 0 60 20 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 19 10 5 5 5 15 74 13 20
2017 EX-01 37 24 16 0 0 8 16 79 0 13
2014 EX 17 33 8 8 17 8 8 60 30 12
2011 EX 29 18 12 12 18 0 12 53 33 17
2011 EX-01 25 25 17 17 17 0 0 50 33 12
2008 EX 19 0 31 19 13 6 13 23 38 16
2008 EX-01 10 0 50 20 10 10 0 11 33 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 50 0 5 0 0 0 95 5 20
2017 EX-01 45 55 0 0 0 0 0 100 0 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 45 5 5 0 0 0 90 5 20
2017 EX-01 45 47 8 0 0 0 0 92 0 13
2014 EX 58 42 0 0 0 0 0 100 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 54 5 5 0 0 0 90 5 20
2017 EX-01 31 61 8 0 0 0 0 92 0 13
2014 EX 42 58 0 0 0 0 0 100 0 12
2011 EX 88 12 0 0 0 0 0 100 0 17
2011 EX-01 83 17 0 0 0 0 0 100 0 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 35 5 0 0 0 0 95 0 20
2017 EX-01 61 31 8 0 0 0 0 92 0 13
2014 EX 67 33 0 0 0 0 0 100 0 12
2011 EX 82 0 18 0 0 0 0 82 0 17
2011 EX-01 75 0 25 0 0 0 0 75 0 12
2008 EX 60 27 0 13 0 0 0 87 13 15
2008 EX-01 50 30 0 20 0 0 0 80 20 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 41 0 0 0 0 0 100 0 20
2017 EX-01 61 39 0 0 0 0 0 100 0 13
2014 EX 58 25 8 8 0 0 0 83 8 12
2011 EX 59 29 6 6 0 0 0 88 6 17
2011 EX-01 42 42 8 8 0 0 0 83 8 12

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 36 5 0 0 0 0 95 0 20
2017 EX-01 61 39 0 0 0 0 0 100 0 13
2014 EX 67 25 8 0 0 0 0 92 0 12
2011 EX 59 29 6 6 0 0 0 88 6 17
2011 EX-01 50 33 8 8 0 0 0 83 8 12
2008 EX 38 44 13 6 0 0 0 81 6 16
2008 EX-01 40 30 20 10 0 0 0 70 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 21 10 5 0 5 0 84 5 20
2017 EX-01 61 31 7 0 0 0 0 93 0 13
2014 EX 67 8 0 25 0 0 0 75 25 12
2011 EX 53 24 6 6 12 0 0 76 18 17
2011 EX-01 42 25 8 8 17 0 0 67 25 12
2008 EX 44 13 25 13 6 0 0 56 19 16
2008 EX-01 30 20 30 10 10 0 0 50 20 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EX 10 59 31 20
2017 EX-01 0 69 31 13
2014 EX 50 50 0 12
2011 EX 53 41 6 17
2011 EX-01 58 33 8 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 39 5 15 0 15 0 76 18 20
2017 EX-01 15 46 8 16 0 16 0 72 19 13
2014 EX 25 25 0 8 0 42 0 86 14 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 44 5 15 0 5 0 78 16 20
2017 EX-01 23 46 8 16 0 8 0 74 17 13
2014 EX 33 58 0 0 8 0 0 92 8 12
2011 EX 76 6 6 6 0 6 0 88 6 17
2011 EX-01 75 0 8 8 0 8 0 82 9 12
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 28 0 0 0 0 56 100 0 20
2017 EX-01 8 37 0 0 0 0 55 100 0 13
2014 EX 8 17 0 0 0 0 75 100 0 12
2011 EX 24 0 0 0 0 0 76 100 0 17
2011 EX-01 33 0 0 0 0 0 67 100 0 12
2008 EX 6 6 6 0 0 0 81 67 0 16
2008 EX-01 10 10 10 0 0 0 70 67 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 19 15 5 0 0 35 25 87 0 20
2017 EX-01 0 16 8 0 0 46 31 67 0 13
2014 EX 8 25 0 0 0 25 42 100 0 12
2011 EX 18 0 6 0 0 41 35 75 0 17
2011 EX-01 17 0 8 0 0 42 33 67 0 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 9 0 0 0 5 61 100 0 20
2017 EX-01 24 8 0 0 0 7 61 100 0 13
2014 EX 25 0 0 0 0 0 75 100 0 12
2011 EX 24 0 0 0 0 0 76 100 0 17
2011 EX-01 33 0 0 0 0 0 67 100 0 12
2008 EX 0 13 6 0 0 0 81 67 0 16
2008 EX-01 0 20 10 0 0 0 70 67 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 28 0 0 0 0 46 100 0 20
2017 EX-01 24 37 0 0 0 0 39 100 0 13
2014 EX 33 17 0 0 0 0 50 100 0 12
2011 EX 25 6 6 0 0 0 63 83 0 16
2011 EX-01 27 9 9 0 0 0 55 80 0 11
2008 EX 25 13 0 0 0 0 63 100 0 16
2008 EX-01 20 20 0 0 0 0 60 100 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX-01 0 100 13
2014 EX 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 40 5 0 0 40 0 91 0 20
2017 EX-01 15 23 8 0 0 54 0 83 0 13
2014 EX 25 17 0 0 0 42 17 100 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 45 5 0 0 10 0 94 0 20
2017 EX-01 39 46 8 0 0 8 0 91 0 13
2014 EX 33 58 0 0 0 8 0 100 0 12
2011 EX 71 18 6 0 0 6 0 94 0 17
2011 EX-01 58 25 8 0 0 8 0 91 0 12
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 36 20 4 5 0 0 71 9 20
2017 EX-01 39 39 14 0 8 0 0 78 8 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 19 50 10 5 0 5 31 16 20
2017 EX-01 8 14 47 16 8 0 8 24 26 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 35 36 10 0 0 5 52 11 20
2017 EX-01 14 23 39 16 0 0 8 41 17 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 0 21 49 15 10 0 5 22 27 20
2017 EX-01 0 16 45 16 16 0 8 17 34 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 30 29 10 5 0 10 50 17 20
2017 EX-01 8 46 24 0 8 0 15 63 9 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 44 26 15 0 0 5 57 16 20
2017 EX-01 8 37 23 24 0 0 8 49 26 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 34 15 5 10 0 5 68 16 20
2017 EX-01 30 39 16 8 0 0 8 74 9 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 19 24 26 21 5 0 5 46 27 20
2017 EX-01 22 16 39 16 0 0 8 41 17 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 45 26 0 5 0 5 68 5 20
2017 EX-01 22 39 31 0 0 0 8 66 0 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 20 45 4 5 0 5 43 10 20
2017 EX-01 15 31 31 7 8 0 8 50 16 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 90 0 5 0 0 0 5 95 0 20
2017 EX-01 84 0 8 0 0 0 8 91 0 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 81 9 0 5 0 0 5 95 5 20
2017 EX-01 92 0 0 0 0 0 8 100 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 54 5 0 0 0 5 95 0 20
2017 EX-01 39 46 8 0 0 0 8 91 0 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 10 5 0 5 0 5 89 5 20
2017 EX-01 76 16 0 0 0 0 8 100 0 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 39 21 0 0 0 10 77 0 20
2017 EX-01 31 30 24 0 0 0 16 72 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 47 53 0 0 0 0 0 100 0 19
2017 EX-01 49 51 0 0 0 0 0 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 81 9 0 0 0 0 10 100 0 20
2017 EX-01 84 8 0 0 0 0 8 100 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 26 0 0 0 5 5 100 0 19
2017 EX-01 46 38 0 0 0 8 8 100 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 25 44 15 5 0 0 36 21 20
2017 EX-01 8 31 46 8 8 0 0 39 16 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 5 41 34 10 0 0 44 15 20
2017 EX-01 8 8 39 30 15 0 0 45 16 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 35 30 0 5 10 0 61 6 20
2017 EX-01 24 31 38 0 0 7 0 59 0 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 44 30 5 0 0 0 65 5 20
2017 EX-01 24 46 30 0 0 0 0 70 0 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 41 10 13 0 0 5 32 68 20
2017 EX-01 31 54 0 14 0 0 0 31 69 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 8 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 6 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 16 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EX 45 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EX 63 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EX 8 71 7 14 0 0 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 38 8 7 0 0 16 83 8 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 8 6 8 15 8 48 35 51 13
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