2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	40	2	5	0	93	5	122
2017	AS-01	68	32	0	0	0	100	0	22
2017	AS-02	48	41	3	7	0	90	7	29
2017	AS-03	60	30	0	10	0	90	10	20
2017	AS-04	50	46	0	4	0	96	4	26
2017	AS-05	57	43	0	0	0	100	0	14
2014	AS	37	47	5	5	5	84	10	116
2014	AS-01	48	35	9	4	4	83	9	23
2014	AS-02	38	47	3	3	9	85	12	34
2014	AS-03	21	74	5	0	0	95	0	19
2014	AS-04	48	38	0	5	10	86	14	21
2014	AS-06	18	64	9	9	0	82	9	11
2011	AS	44	48	1	7	0	92	7	135
2011	AS-01	55	38	0	6	0	94	6	47
2011	AS-02	33	58	2	7	0	91	7	45
2011	AS-03	25	56	6	13	0	81	13	16
2011	AS-04	54	46	0	0	0	100	0	13
2008	AS	44	38	4	10	4	83	14	81
2008	AS-01	44	38	6	6	6	81	13	16
2008	AS-02	46	32	4	14	4	79	18	28
2008	AS-03	38	62	0	0	0	100	0	13
2008	AS-05	50	40	10	0	0	90	0	10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	68	25	3	3	1	0	93	4	122
2017	AS-01	59	32	5	5	0	0	91	5	22
2017	AS-02	73	14	10	3	0	0	86	3	29
2017	AS-03	65	30	0	5	0	0	95	5	20
2017	AS-04	73	23	0	0	4	0	96	4	26
2017	AS-05	86	14	0	0	0	0	100	0	14
2014	AS	66	23	3	3	3	2	91	6	116
2014	AS-01	65	17	4	9	4	0	83	13	23
2014	AS-02	74	18	3	3	0	3	94	3	34
2014	AS-03	68	26	0	0	5	0	95	5	19
2014	AS-04	62	24	5	0	5	5	90	5	21
2014	AS-06	45	55	0	0	0	0	100	0	11
2011	AS	71	22	5	1	0	1	93	2	134
2011	AS-01	68	21	6	4	0	0	89	4	47
2011	AS-02	71	24	2	0	0	2	98	0	45
2011	AS-03	63	19	19	0	0	0	81	0	16
2011	AS-04	83	17	0	0	0	0	100	0	12
2008	AS	60	33	1	2	2	0	94	5	81
2008	AS-01	50	44	0	0	6	0	94	6	16
2008	AS-02	64	36	0	0	0	0	100	0	28
2008	AS-03	77	23	0	0	0	0	100	0	13
2008	AS-05	50	30	10	10	0	0	80	10	10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	24	12	7	2	2	79	9	121
2017	AS-01	50	37	9	5	0	0	86	5	22
2017	AS-02	48	31	17	3	0	0	80	3	29
2017	AS-03	65	15	15	5	0	0	80	5	20
2017	AS-04	62	15	4	11	4	4	80	16	26
2017	AS-05	38	31	15	0	8	8	75	8	13
2014	AS	45	34	9	10	1	0	79	11	116
2014	AS-01	57	26	9	9	0	0	83	9	23
2014	AS-02	53	35	12	0	0	0	88	0	34
2014	AS-03	37	42	5	16	0	0	79	16	19
2014	AS-04	38	29	10	19	5	0	67	24	21
2014	AS-06	36	36	18	9	0	0	73	9	11
2011	AS	53	30	4	10	1	0	84	12	135
2011	AS-01	55	30	4	9	2	0	85	11	47
2011	AS-02	53	31	4	11	0	0	84	11	45
2011	AS-03	25	38	13	19	6	0	63	25	16
2011	AS-04	62	23	0	15	0	0	85	15	13
2008	AS	47	32	10	9	2	0	79	11	81
2008	AS-01	44	25	6	25	0	0	69	25	16
2008	AS-02	57	25	11	4	4	0	82	7	28
2008	AS-03	46	54	0	0	0	0	100	0	13
2008	AS-05	20	50	10	10	10	0	70	20	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	30	4	8	2	1	85	11	122
2017	AS-01	46	32	14	4	5	0	78	8	22
2017	AS-02	55	35	3	7	0	0	90	7	29
2017	AS-03	70	25	0	5	0	0	95	5	20
2017	AS-04	65	27	0	8	0	0	92	8	26
2017	AS-05	57	21	0	7	7	7	85	15	14
2014	AS	50	25	3	14	9	0	75	22	116
2014	AS-01	57	13	9	17	4	0	70	22	23
2014	AS-02	62	24	0	9	6	0	85	15	34
2014	AS-03	42	47	0	11	0	0	89	11	19
2014	AS-04	48	19	5	10	19	0	67	29	21
2014	AS-06	27	36	0	27	9	0	64	36	11
2011	AS	40	34	10	10	6	0	74	16	134
2011	AS-01	39	26	15	11	9	0	65	20	46
2011	AS-02	29	47	4	11	9	0	76	20	45
2011	AS-03	31	44	6	19	0	0	75	19	16
2011	AS-04	85	15	0	0	0	0	100	0	13

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	34	11	7	1	0	82	7	122
2017	AS-01	31	41	18	9	0	0	73	9	22
2017	AS-02	59	28	10	0	3	0	86	3	29
2017	AS-03	45	35	15	5	0	0	80	5	20
2017	AS-04	54	34	4	8	0	0	88	8	26
2017	AS-05	64	14	14	7	0	0	79	7	14
2014	AS	36	41	11	7	4	1	77	11	116
2014	AS-01	39	39	13	4	4	0	78	9	23
2014	AS-02	32	38	9	12	6	3	73	18	34
2014	AS-03	26	58	16	0	0	0	84	0	19
2014	AS-04	48	19	10	14	10	0	67	24	21
2014	AS-06	45	55	0	0	0	0	100	0	11
2011	AS	37	39	8	10	4	1	77	15	135
2011	AS-01	32	34	13	11	6	4	69	18	47
2011	AS-02	27	47	9	13	4	0	73	18	45
2011	AS-03	38	50	6	6	0	0	88	6	16
2011	AS-04	54	31	0	8	8	0	85	15	13
2008	AS	23	35	26	11	4	1	59	15	81
2008	AS-01	6	38	25	19	13	0	44	31	16
2008	AS-02	25	36	18	18	0	4	63	19	28
2008	AS-03	46	31	15	8	0	0	77	8	13
2008	AS-05	10	50	40	0	0	0	60	0	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	46	9	9	2	80	11	122
2017	AS-01	27	41	5	18	9	68	27	22
2017	AS-02	24	58	10	7	0	83	7	29
2017	AS-03	45	40	15	0	0	85	0	20
2017	AS-04	35	46	4	15	0	81	15	26
2017	AS-05	57	29	14	0	0	86	0	14
2014	AS	26	53	10	6	4	79	10	116
2014	AS-01	30	39	9	4	17	70	22	23
2014	AS-02	26	50	18	6	0	76	6	34
2014	AS-03	11	58	11	16	5	68	21	19
2014	AS-04	29	57	10	5	0	86	5	21
2014	AS-06	27	73	0	0	0	100	0	11
2011	AS	31	38	15	10	7	69	16	134
2011	AS-01	28	40	15	9	9	68	17	47
2011	AS-02	33	31	16	13	7	64	20	45
2011	AS-03	13	44	19	19	6	56	25	16
2011	AS-04	38	46	8	0	8	85	8	13
2008	AS	27	53	10	5	5	80	10	81
2008	AS-01	19	44	13	6	19	63	25	16
2008	AS-02	36	50	11	4	0	86	4	28
2008	AS-03	23	69	0	8	0	92	8	13
2008	AS-05	10	70	20	0	0	80	0	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	46	7	7	2	84	9	122
2017	AS-01	22	46	9	9	14	68	23	22
2017	AS-02	38	48	7	7	0	86	7	29
2017	AS-03	50	25	15	10	0	75	10	20
2017	AS-04	35	57	0	8	0	92	8	26
2017	AS-05	57	36	7	0	0	93	0	14
2014	AS	37	41	10	7	4	78	11	116
2014	AS-01	30	35	9	9	17	65	26	23
2014	AS-02	35	44	15	6	0	79	6	34
2014	AS-03	32	42	11	16	0	74	16	19
2014	AS-04	43	38	10	5	5	81	10	21
2014	AS-06	55	45	0	0	0	100	0	11
2011	AS	28	44	12	10	7	72	16	134
2011	AS-01	19	51	11	11	9	70	19	47
2011	AS-02	32	30	18	16	5	61	20	44
2011	AS-03	19	56	6	6	13	75	19	16
2011	AS-04	38	46	8	0	8	85	8	13
2008	AS	43	42	5	5	5	85	10	81
2008	AS-01	31	38	6	6	19	69	25	16
2008	AS-02	43	39	7	11	0	82	11	28
2008	AS-03	38	54	0	0	8	92	8	13
2008	AS-05	40	50	10	0	0	90	0	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	42	4	3	1	0	92	4	122
2017	AS-01	27	59	9	0	5	0	86	5	22
2017	AS-02	58	35	7	0	0	0	93	0	29
2017	AS-03	45	50	0	5	0	0	95	5	20
2017	AS-04	69	27	0	4	0	0	96	4	26
2017	AS-05	57	36	0	7	0	0	93	7	14
2014	AS	46	37	9	5	3	1	83	8	116
2014	AS-01	52	22	17	9	0	0	74	9	23
2014	AS-02	44	41	6	0	6	3	88	6	34
2014	AS-03	47	47	0	5	0	0	95	5	19
2014	AS-04	43	38	10	10	0	0	81	10	21
2014	AS-06	36	45	9	0	9	0	82	9	11

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	31	9	7	2	1	1	82	9	122
2017	AS-01	46	31	5	14	0	5	0	81	14	22
2017	AS-02	52	28	17	0	0	0	3	82	0	29
2017	AS-03	45	45	5	0	5	0	0	90	5	20
2017	AS-04	54	30	11	4	0	0	0	85	4	26
2017	AS-05	64	21	7	7	0	0	0	86	7	14
2014	AS	35	34	16	7	4	3	2	72	12	116
2014	AS-01	39	26	17	4	9	4	0	68	14	23
2014	AS-02	32	41	12	6	3	0	6	78	9	34
2014	AS-03	53	21	16	5	0	5	0	78	6	19
2014	AS-04	29	29	19	14	5	5	0	60	20	21
2014	AS-06	27	36	18	9	9	0	0	64	18	11
2011	AS	34	41	13	7	3	1	1	77	10	135
2011	AS-01	36	43	11	4	4	2	0	80	9	47
2011	AS-02	18	42	20	13	4	0	2	61	18	45
2011	AS-03	31	50	13	6	0	0	0	81	6	16
2011	AS-04	46	38	15	0	0	0	0	85	0	13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	27	7	5	2	0	8	85	8	121
2017	AS-01	36	27	9	5	0	0	23	82	6	22
2017	AS-02	73	14	7	0	0	0	7	93	0	29
2017	AS-03	40	25	10	10	0	0	15	76	12	20
2017	AS-04	54	39	3	0	4	0	0	93	4	26
2017	AS-05	62	8	8	8	15	0	0	69	23	13
2014	AS	39	28	12	10	2	2	8	73	13	116
2014	AS-01	30	22	17	9	4	4	13	63	16	23
2014	AS-02	32	35	15	3	3	0	12	77	7	34
2014	AS-03	47	21	16	5	0	0	11	76	6	19
2014	AS-04	52	24	10	10	0	5	0	80	10	21
2014	AS-06	27	45	0	27	0	0	0	73	27	11
2011	AS	53	20	7	10	3	1	7	79	14	135
2011	AS-01	55	11	9	11	6	0	9	72	19	47
2011	AS-02	47	29	2	16	2	2	2	79	19	45
2011	AS-03	63	13	13	6	0	0	6	80	7	16
2011	AS-04	62	15	15	0	0	0	8	83	0	13
2008	AS	58	31	5	2	2	0	1	90	5	81
2008	AS-01	56	13	19	0	6	0	6	73	7	16
2008	AS-02	54	39	0	7	0	0	0	93	7	28
2008	AS-03	69	31	0	0	0	0	0	100	0	13
2008	AS-05	60	30	0	0	10	0	0	90	10	10

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	42	12	4	1	83	5	122
2017	AS-01	40	27	18	9	5	68	14	22
2017	AS-02	42	38	17	3	0	80	3	29
2017	AS-03	45	50	5	0	0	95	0	20
2017	AS-04	35	50	12	4	0	85	4	26
2017	AS-05	64	29	7	0	0	93	0	14
2014	AS	26	53	7	10	3	79	14	115
2014	AS-01	35	30	17	9	9	65	17	23
2014	AS-02	24	50	6	18	3	74	21	34
2014	AS-03	11	74	0	11	5	84	16	19
2014	AS-04	29	57	10	5	0	86	5	21
2014	AS-06	40	60	0	0	0	100	0	10
2011	AS	30	38	14	9	9	68	18	133
2011	AS-01	37	37	11	7	9	74	15	46
2011	AS-02	16	48	14	11	11	64	23	44
2011	AS-03	25	31	13	19	13	56	31	16
2011	AS-04	46	38	0	8	8	85	15	13
2008	AS	29	51	10	5	5	80	10	80
2008	AS-01	25	31	19	6	19	56	25	16
2008	AS-02	41	44	7	7	0	85	7	27
2008	AS-03	8	85	0	8	0	92	8	13
2008	AS-05	30	70	0	0	0	100	0	10

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	40	13	7	2	1	78	9	122
2017	AS-01	45	37	14	0	5	0	82	5	22
2017	AS-02	48	14	24	10	0	3	65	11	29
2017	AS-03	45	50	0	5	0	0	95	5	20
2017	AS-04	31	54	8	4	4	0	85	8	26
2017	AS-05	21	57	14	7	0	0	79	7	14
2014	AS	28	38	16	9	8	0	66	17	116
2014	AS-01	39	35	13	4	9	0	74	13	23
2014	AS-02	32	32	15	12	9	0	65	21	34
2014	AS-03	26	42	16	5	11	0	68	16	19
2014	AS-04	24	43	19	10	5	0	67	14	21
2014	AS-06	18	45	18	9	9	0	64	18	11
2011	AS	28	42	8	14	7	0	70	22	134
2011	AS-01	36	45	2	11	6	0	81	17	47
2011	AS-02	22	38	11	20	9	0	60	29	45
2011	AS-03	31	44	19	0	6	0	75	6	16
2011	AS-04	15	46	8	23	8	0	62	31	13

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	43	13	9	3	1	74	13	121
2017	AS-01	37	27	13	14	9	0	64	23	22
2017	AS-02	35	31	21	10	0	3	68	11	29
2017	AS-03	40	55	0	5	0	0	95	5	20
2017	AS-04	28	56	8	4	4	0	84	8	25
2017	AS-05	21	57	14	7	0	0	79	7	14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	37	7	2	2	0	90	3	122
2017	AS-01	50	46	0	0	5	0	95	5	22
2017	AS-02	55	31	10	3	0	0	86	3	29
2017	AS-03	75	20	5	0	0	0	95	0	20
2017	AS-04	39	54	4	0	4	0	92	4	26
2017	AS-05	64	29	7	0	0	0	93	0	14
2014	AS	45	37	14	3	2	0	82	4	116
2014	AS-01	52	39	9	0	0	0	91	0	23
2014	AS-02	44	26	24	0	6	0	71	6	34
2014	AS-03	47	32	11	11	0	0	79	11	19
2014	AS-04	52	33	10	5	0	0	86	5	21
2014	AS-06	27	55	18	0	0	0	82	0	11
2011	AS	36	42	9	5	5	2	80	11	135
2011	AS-01	40	43	11	0	6	0	83	6	47
2011	AS-02	31	40	4	13	7	4	74	21	45
2011	AS-03	25	50	13	0	6	6	80	7	16
2011	AS-04	46	38	8	8	0	0	85	8	13
2008	AS	44	39	11	1	5	0	83	6	80
2008	AS-01	60	20	20	0	0	0	80	0	15
2008	AS-02	54	36	7	0	4	0	89	4	28
2008	AS-03	31	46	23	0	0	0	77	0	13
2008	AS-05	30	70	0	0	0	0	100	0	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	35	15	6	2	77	8	122
2017	AS-01	36	27	27	5	5	63	9	22
2017	AS-02	52	24	10	10	3	76	14	29
2017	AS-03	50	40	0	10	0	90	10	20
2017	AS-04	34	50	8	4	4	85	8	26
2017	AS-05	57	21	21	0	0	79	0	14

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	31	7	1	1	91	2	122
2017	AS-01	40	27	27	5	0	68	5	22
2017	AS-02	62	31	7	0	0	93	0	29
2017	AS-03	65	35	0	0	0	100	0	20
2017	AS-04	62	34	0	0	4	96	4	26
2017	AS-05	71	29	0	0	0	100	0	14
2014	AS	67	28	1	3	1	95	4	116
2014	AS-01	61	35	0	4	0	96	4	23
2014	AS-02	68	26	3	0	3	94	3	34
2014	AS-03	68	21	0	11	0	89	11	19
2014	AS-04	76	24	0	0	0	100	0	21
2014	AS-06	64	36	0	0	0	100	0	11
2011	AS	51	37	9	2	1	87	4	134
2011	AS-01	51	34	11	0	4	85	4	47
2011	AS-02	52	39	5	5	0	91	5	44
2011	AS-03	44	38	13	6	0	81	6	16
2011	AS-04	54	38	8	0	0	92	0	13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	44	9	3	2	2	86	5	122
2017	AS-01	22	46	18	9	0	5	71	10	22
2017	AS-02	35	45	14	0	3	3	82	4	29
2017	AS-03	45	55	0	0	0	0	100	0	20
2017	AS-04	50	38	0	8	4	0	88	12	26
2017	AS-05	64	21	14	0	0	0	86	0	14
2014	AS	27	49	9	9	6	0	76	16	116
2014	AS-01	22	48	13	9	9	0	70	17	23
2014	AS-02	21	50	12	9	9	0	71	18	34
2014	AS-03	26	47	11	11	5	0	74	16	19
2014	AS-04	33	48	0	14	5	0	81	19	21
2014	AS-06	27	55	9	9	0	0	82	9	11
2011	AS	29	42	14	8	7	1	72	15	132
2011	AS-01	28	43	17	6	4	2	72	11	47
2011	AS-02	21	49	9	7	14	0	70	21	43
2011	AS-03	25	38	25	6	6	0	63	13	16
2011	AS-04	50	25	8	17	0	0	75	17	12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	34	8	7	3	1	82	10	122
2017	AS-01	36	41	5	9	9	0	77	18	22
2017	AS-02	45	35	7	7	3	3	82	10	29
2017	AS-03	60	25	10	5	0	0	85	5	20
2017	AS-04	50	27	8	12	4	0	77	15	26
2017	AS-05	57	29	14	0	0	0	86	0	14
2014	AS	34	42	9	5	9	0	77	14	116
2014	AS-01	30	35	26	0	9	0	65	9	23
2014	AS-02	32	44	9	3	12	0	76	15	34
2014	AS-03	42	32	5	21	0	0	74	21	19
2014	AS-04	38	48	0	5	10	0	86	14	21
2014	AS-06	27	64	0	0	9	0	91	9	11

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	42	12	4	1	0	83	5	122
2017	AS-01	31	60	9	0	0	0	91	0	22
2017	AS-02	55	24	17	3	0	0	80	3	29
2017	AS-03	50	50	0	0	0	0	100	0	20
2017	AS-04	35	42	11	8	4	0	77	12	26
2017	AS-05	43	29	21	7	0	0	71	7	14
2014	AS	28	51	10	7	3	0	79	10	116
2014	AS-01	35	30	22	9	4	0	65	13	23
2014	AS-02	32	47	9	3	9	0	79	12	34
2014	AS-03	32	53	16	0	0	0	84	0	19
2014	AS-04	24	62	0	14	0	0	86	14	21
2014	AS-06	9	82	0	9	0	0	91	9	11
2011	AS	29	44	19	6	1	1	74	7	135
2011	AS-01	32	40	21	4	0	2	74	4	47
2011	AS-02	20	47	22	9	2	0	67	11	45
2011	AS-03	19	56	13	13	0	0	75	13	16
2011	AS-04	46	31	15	0	8	0	77	8	13

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	43	6	2	2	89	5	122
2017	AS-01	36	41	9	9	5	77	14	22
2017	AS-02	59	31	10	0	0	90	0	29
2017	AS-03	40	60	0	0	0	100	0	20
2017	AS-04	54	38	0	0	8	92	8	26
2017	AS-05	43	57	0	0	0	100	0	14
2014	AS	38	44	10	5	3	82	8	116
2014	AS-01	39	30	22	4	4	70	9	23
2014	AS-02	38	44	6	9	3	82	12	34
2014	AS-03	47	37	11	5	0	84	5	19
2014	AS-04	38	48	10	0	5	86	5	21
2014	AS-06	27	73	0	0	0	100	0	11
2011	AS	40	38	10	7	5	78	13	135
2011	AS-01	49	32	4	11	4	81	15	47
2011	AS-02	24	51	9	9	7	76	16	45
2011	AS-03	31	31	25	6	6	63	13	16
2011	AS-04	62	23	8	0	8	85	8	13
2008	AS	28	60	5	0	6	89	6	81
2008	AS-01	25	44	13	0	19	69	19	16
2008	AS-02	39	61	0	0	0	100	0	28
2008	AS-03	8	85	8	0	0	92	0	13
2008	AS-05	20	80	0	0	0	100	0	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	37	8	8	2	1	82	10	122
2017	AS-01	54	37	5	5	0	0	91	5	22
2017	AS-02	48	38	10	0	0	3	89	0	29
2017	AS-03	55	40	0	5	0	0	95	5	20
2017	AS-04	38	46	8	4	4	0	85	8	26
2017	AS-05	36	29	14	14	7	0	64	21	14
2014	AS	38	37	16	6	3	0	75	9	116
2014	AS-01	70	13	13	0	4	0	83	4	23
2014	AS-02	35	41	18	6	0	0	76	6	34
2014	AS-03	53	42	5	0	0	0	95	0	19
2014	AS-04	14	48	10	19	10	0	62	29	21
2014	AS-06	18	36	36	9	0	0	55	9	11
2011	AS	47	36	10	7	0	0	83	7	135
2011	AS-01	57	32	6	4	0	0	89	4	47
2011	AS-02	60	29	11	0	0	0	89	0	45
2011	AS-03	19	44	25	13	0	0	63	13	16
2011	AS-04	31	46	15	8	0	0	77	8	13
2008	AS	27	40	19	11	2	1	68	14	81
2008	AS-01	31	50	13	0	0	6	87	0	16
2008	AS-02	32	46	7	11	4	0	79	14	28
2008	AS-03	38	31	15	15	0	0	69	15	13
2008	AS-05	0	40	50	10	0	0	40	10	10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	3	26	44	14	11	2	25	30	121
2017	AS-01	0	18	50	14	14	5	29	19	22
2017	AS-02	0	24	48	17	7	3	25	25	29
2017	AS-03	0	25	40	15	20	0	35	25	20
2017	AS-04	8	15	54	12	8	4	20	24	26
2017	AS-05	0	38	31	15	15	0	31	38	13
2014	AS	8	30	37	16	7	3	23	39	116
2014	AS-01	4	13	39	17	17	9	38	19	23
2014	AS-02	6	35	24	26	9	0	35	41	34
2014	AS-03	5	32	58	5	0	0	5	37	19
2014	AS-04	10	24	38	19	5	5	25	35	21
2014	AS-06	0	55	45	0	0	0	0	55	11
2011	AS	13	27	37	10	10	3	21	41	135
2011	AS-01	13	21	32	9	19	6	30	36	47
2011	AS-02	11	31	38	13	4	2	18	43	45
2011	AS-03	19	25	38	13	6	0	19	44	16
2011	AS-04	8	46	31	8	8	0	15	54	13
2008	AS	15	38	27	12	7	0	20	53	81
2008	AS-01	31	19	19	19	13	0	31	50	16
2008	AS-02	11	25	36	21	7	0	29	36	28
2008	AS-03	8	54	31	0	8	0	8	62	13
2008	AS-05	10	80	0	0	10	0	10	90	10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	7	15	29	26	13	7	3	44	24	121
2017	AS-01	14	5	10	28	24	14	5	64	24	21
2017	AS-02	10	7	24	31	10	10	7	50	21	29
2017	AS-03	5	10	30	20	20	10	5	47	18	20
2017	AS-04	0	23	42	27	8	0	0	35	23	26
2017	AS-05	0	14	43	29	14	0	0	43	14	14
2014	AS	8	28	29	16	11	4	3	29	39	116
2014	AS-01	0	17	22	17	26	9	9	53	21	23
2014	AS-02	12	15	32	21	12	6	3	35	29	34
2014	AS-03	5	32	42	11	5	5	0	17	39	19
2014	AS-04	5	43	24	14	10	0	5	25	50	21
2014	AS-06	0	45	45	9	0	0	0	9	45	11
2011	AS	10	21	30	21	11	2	4	35	33	135
2011	AS-01	17	17	17	19	17	4	9	41	39	47
2011	AS-02	4	20	38	24	9	2	2	35	26	45
2011	AS-03	6	25	38	25	6	0	0	31	31	16
2011	AS-04	8	38	8	31	8	0	8	42	50	13
2008	AS	20	27	27	15	11	0	0	26	47	81
2008	AS-01	31	13	19	25	13	0	0	38	44	16
2008	AS-02	25	18	25	18	14	0	0	32	43	28
2008	AS-03	8	31	31	15	15	0	0	31	38	13
2008	AS-05	10	60	20	0	10	0	0	10	70	10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	6	19	40	20	9	2	4	31	26	121
2017	AS-01	0	14	32	27	18	0	9	50	15	22
2017	AS-02	3	24	28	31	7	3	3	41	30	29
2017	AS-03	10	15	35	10	20	5	5	33	28	20
2017	AS-04	8	15	54	19	0	0	4	20	24	26
2017	AS-05	0	38	38	15	8	0	0	23	38	13
2014	AS	11	28	32	15	9	3	3	25	41	116
2014	AS-01	0	22	22	17	22	4	13	47	26	23
2014	AS-02	12	21	24	29	12	3	0	42	33	34
2014	AS-03	21	32	37	5	0	5	0	6	56	19
2014	AS-04	19	33	33	5	10	0	0	14	52	21
2014	AS-06	0	36	64	0	0	0	0	0	36	11
2011	AS	12	22	32	16	10	1	6	29	37	135
2011	AS-01	13	13	28	17	19	2	9	40	29	47
2011	AS-02	9	31	29	22	2	0	7	26	43	45
2011	AS-03	19	19	38	13	6	6	0	20	40	16
2011	AS-04	15	15	31	15	15	0	8	33	33	13
2008	AS	12	36	30	10	11	1	0	21	49	81
2008	AS-01	6	38	25	6	19	6	0	27	47	16
2008	AS-02	7	29	39	18	7	0	0	25	36	28
2008	AS-03	31	23	23	8	15	0	0	23	54	13
2008	AS-05	0	80	10	0	10	0	0	10	80	10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	3	14	30	31	16	0	6	50	18	119
2017	AS-01	5	5	18	37	32	0	5	72	10	22
2017	AS-02	0	14	21	38	17	0	10	61	15	29
2017	AS-03	0	16	27	37	10	0	11	53	18	19
2017	AS-04	0	12	40	36	8	0	4	46	13	25
2017	AS-05	0	31	31	15	23	0	0	38	31	13
2014	AS	5	16	37	25	13	2	2	39	22	116
2014	AS-01	0	4	26	30	22	9	9	63	5	23
2014	AS-02	6	9	32	32	21	0	0	53	15	34
2014	AS-03	5	16	47	26	5	0	0	32	21	19
2014	AS-04	10	29	38	14	10	0	0	24	38	21
2014	AS-06	0	36	55	9	0	0	0	9	36	11
2011	AS	1	13	32	33	15	0	7	52	14	135
2011	AS-01	0	4	26	30	28	0	13	66	5	47
2011	AS-02	2	13	24	42	13	0	4	58	16	45
2011	AS-03	0	19	44	38	0	0	0	38	19	16
2011	AS-04	0	31	38	15	8	0	8	25	33	13
2008	AS	9	20	36	25	9	1	1	34	29	81
2008	AS-01	6	6	25	38	13	6	6	57	14	16
2008	AS-02	18	7	32	36	7	0	0	43	25	28
2008	AS-03	0	31	54	0	15	0	0	15	31	13
2008	AS-05	0	50	30	10	10	0	0	20	50	10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	18	28	22	16	0	7	40	30	120
2017	AS-01	10	0	19	42	24	0	5	70	10	21
2017	AS-02	3	17	17	31	20	0	10	58	23	29
2017	AS-03	5	20	40	10	20	0	5	31	27	20
2017	AS-04	8	23	30	19	8	0	12	31	35	26
2017	AS-05	8	31	46	0	15	0	0	15	38	13
2014	AS	15	29	26	11	8	2	9	21	50	116
2014	AS-01	4	9	26	22	17	4	17	50	17	23
2014	AS-02	9	21	32	18	12	0	9	32	32	34
2014	AS-03	21	26	32	5	0	0	16	6	56	19
2014	AS-04	29	43	10	5	5	5	5	11	79	21
2014	AS-06	18	55	27	0	0	0	0	0	73	11
2011	AS	9	18	27	22	17	2	5	42	29	134
2011	AS-01	11	9	15	24	28	4	9	60	23	46
2011	AS-02	7	16	27	31	16	2	2	49	23	45
2011	AS-03	6	38	44	0	6	0	6	7	47	16
2011	AS-04	8	23	31	23	8	0	8	33	33	13
2008	AS	8	23	39	19	13	0	0	31	30	80
2008	AS-01	0	27	33	27	13	0	0	40	27	15
2008	AS-02	11	18	46	11	14	0	0	25	29	28
2008	AS-03	8	15	38	15	23	0	0	38	23	13
2008	AS-05	0	50	20	20	10	0	0	30	50	10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	22	23	19	9	6	7	32	41	121
2017	AS-01	9	9	36	14	18	5	9	37	21	22
2017	AS-02	7	38	7	24	3	14	7	35	56	29
2017	AS-03	15	25	20	15	5	9	10	25	50	20
2017	AS-04	19	7	35	23	8	0	8	34	29	26
2017	AS-05	0	23	23	31	23	0	0	54	23	13
2014	AS	9	22	27	22	9	7	5	34	35	116
2014	AS-01	4	4	17	22	22	22	9	63	13	23
2014	AS-02	15	12	29	24	9	3	9	37	30	34
2014	AS-03	5	42	21	26	0	0	5	28	50	19
2014	AS-04	10	33	19	19	10	10	0	32	47	21
2014	AS-06	9	27	45	18	0	0	0	18	36	11
2011	AS	7	21	22	21	16	3	9	43	32	135
2011	AS-01	6	17	13	19	26	6	13	55	29	47
2011	AS-02	11	18	22	20	18	2	9	43	33	45
2011	AS-03	6	44	31	19	0	0	0	19	50	16
2011	AS-04	0	23	23	31	8	0	15	45	27	13
2008	AS	19	28	25	12	10	2	4	24	50	81
2008	AS-01	13	19	6	25	13	6	19	50	42	16
2008	AS-02	25	25	21	14	14	0	0	29	50	28
2008	AS-03	15	31	31	8	8	8	0	17	50	13
2008	AS-05	20	50	10	10	10	0	0	20	70	10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	6	15	41	21	9	6	2	32	23	121
2017	AS-01	9	9	40	9	14	9	9	28	22	22
2017	AS-02	7	17	28	24	7	14	3	38	29	29
2017	AS-03	0	20	35	20	20	5	0	42	21	20
2017	AS-04	0	4	57	35	4	0	0	39	4	26
2017	AS-05	0	23	54	15	8	0	0	23	23	13
2014	AS	13	20	33	16	10	3	5	28	36	116
2014	AS-01	0	13	30	13	17	9	17	41	18	23
2014	AS-02	15	12	29	26	6	6	6	37	30	34
2014	AS-03	21	26	42	11	0	0	0	11	47	19
2014	AS-04	24	14	19	14	29	0	0	43	38	21
2014	AS-06	0	27	64	9	0	0	0	9	27	11

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	22	7	7	2	0	2	83	9	121
2017	AS-01	50	37	9	0	0	0	5	90	0	22
2017	AS-02	50	28	11	4	0	0	7	85	4	28
2017	AS-03	70	5	10	10	5	0	0	75	15	20
2017	AS-04	65	19	0	11	4	0	0	85	15	26
2017	AS-05	64	21	7	0	7	0	0	86	7	14
2014	AS	61	16	8	11	3	0	1	77	15	116
2014	AS-01	65	13	0	13	9	0	0	78	22	23
2014	AS-02	71	9	15	3	0	0	3	82	3	34
2014	AS-03	58	26	5	11	0	0	0	84	11	19
2014	AS-04	52	14	10	14	10	0	0	67	24	21
2014	AS-06	55	18	9	18	0	0	0	73	18	11
2011	AS	48	29	7	13	3	1	0	78	16	135
2011	AS-01	57	17	9	15	0	2	0	76	15	47
2011	AS-02	44	31	4	13	7	0	0	76	20	45
2011	AS-03	38	31	13	13	6	0	0	69	19	16
2011	AS-04	31	54	0	15	0	0	0	85	15	13
2008	AS	47	31	2	15	4	0	1	79	19	81
2008	AS-01	50	19	0	25	6	0	0	69	31	16
2008	AS-02	54	29	4	7	4	0	4	85	11	28
2008	AS-03	46	54	0	0	0	0	0	100	0	13
2008	AS-05	40	20	10	30	0	0	0	60	30	10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	35	11	9	2	6	5	74	13	122
2017	AS-01	31	37	9	5	5	5	9	79	11	22
2017	AS-02	38	21	17	7	0	14	3	71	8	29
2017	AS-03	30	45	20	0	0	0	5	79	0	20
2017	AS-04	39	38	0	15	4	0	4	80	20	26
2017	AS-05	29	29	0	14	7	14	7	73	27	14
2014	AS	30	28	12	11	10	3	4	63	24	115
2014	AS-01	26	26	9	4	17	9	9	63	26	23
2014	AS-02	33	27	9	12	9	3	6	67	23	33
2014	AS-03	37	16	21	16	5	0	5	56	22	19
2014	AS-04	38	38	5	5	10	5	0	80	15	21
2014	AS-06	27	36	9	18	9	0	0	64	27	11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	30	7	8	2	0	84	10	122
2017	AS-01	50	27	14	9	0	0	77	9	22
2017	AS-02	55	34	0	10	0	0	90	10	29
2017	AS-03	65	30	5	0	0	0	95	0	20
2017	AS-04	61	23	0	11	4	0	85	15	26
2017	AS-05	43	36	14	7	0	0	79	7	14
2014	AS	40	32	13	9	6	1	72	15	116
2014	AS-01	43	13	17	4	22	0	57	26	23
2014	AS-02	41	29	12	15	3	0	71	18	34
2014	AS-03	42	42	5	11	0	0	84	11	19
2014	AS-04	43	33	10	10	0	5	80	10	21
2014	AS-06	36	27	27	0	9	0	64	9	11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	43	9	8	2	0	1	81	10	122
2017	AS-01	37	45	5	9	0	0	5	86	10	22
2017	AS-02	48	35	7	7	3	0	0	83	10	29
2017	AS-03	40	55	5	0	0	0	0	95	0	20
2017	AS-04	35	54	4	4	4	0	0	89	8	26
2017	AS-05	29	29	29	14	0	0	0	57	14	14
2014	AS	25	43	10	15	5	2	0	69	20	116
2014	AS-01	35	22	9	17	9	9	0	62	29	23
2014	AS-02	29	35	18	15	3	0	0	65	18	34
2014	AS-03	21	63	5	11	0	0	0	84	11	19
2014	AS-04	24	52	14	10	0	0	0	76	10	21
2014	AS-06	18	45	0	9	27	0	0	64	36	11
2011	AS	24	38	11	15	9	1	1	64	24	135
2011	AS-01	30	34	15	9	11	0	2	65	20	47
2011	AS-02	13	47	9	16	11	4	0	63	28	45
2011	AS-03	6	31	19	31	6	0	6	40	40	16
2011	AS-04	46	31	8	8	8	0	0	77	15	13
2008	AS	33	28	14	15	10	0	0	62	25	81
2008	AS-01	44	6	19	13	19	0	0	50	31	16
2008	AS-02	29	29	7	25	11	0	0	57	36	28
2008	AS-03	31	38	23	8	0	0	0	69	8	13
2008	AS-05	20	40	30	0	10	0	0	60	10	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	38	8	12	2	4	0	76	15	122
2017	AS-01	23	41	5	13	0	18	0	78	16	22
2017	AS-02	48	38	7	3	3	0	0	86	7	29
2017	AS-03	25	60	10	5	0	0	0	85	5	20
2017	AS-04	42	27	8	19	4	0	0	69	23	26
2017	AS-05	50	21	7	14	0	7	0	77	15	14
2014	AS	26	27	16	9	10	10	2	60	22	116
2014	AS-01	22	22	9	9	13	26	0	59	29	23
2014	AS-02	26	15	18	6	18	12	6	50	29	34
2014	AS-03	21	47	16	5	5	5	0	72	11	19
2014	AS-04	24	38	19	10	5	5	0	65	15	21
2014	AS-06	55	9	18	9	9	0	0	64	18	11
2011	AS	32	19	11	16	14	6	1	55	33	135
2011	AS-01	32	19	11	13	17	6	2	56	33	47
2011	AS-02	22	22	13	16	16	11	0	50	35	45
2011	AS-03	13	19	25	19	19	0	6	33	40	16
2011	AS-04	54	8	0	38	0	0	0	62	38	13
2008	AS	32	26	12	15	14	1	0	59	29	81
2008	AS-01	31	13	6	25	25	0	0	44	50	16
2008	AS-02	29	32	7	11	21	0	0	61	32	28
2008	AS-03	31	31	8	23	0	8	0	67	25	13
2008	AS-05	30	20	40	10	0	0	0	50	10	10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	27	18	15	6	13	5	52	26	122
2017	AS-01	5	37	5	8	9	32	5	65	28	22
2017	AS-02	21	31	7	10	0	17	14	75	15	29
2017	AS-03	10	15	35	15	10	9	5	29	29	20
2017	AS-04	19	27	27	15	8	4	0	48	24	26
2017	AS-05	36	21	21	14	0	7	0	62	15	14
2014	AS	13	25	18	14	19	10	1	43	37	116
2014	AS-01	17	13	17	13	22	17	0	37	42	23
2014	AS-02	18	26	12	3	21	18	3	56	30	34
2014	AS-03	11	32	16	26	16	0	0	42	42	19
2014	AS-04	14	24	19	19	14	10	0	42	37	21
2014	AS-06	0	45	27	18	9	0	0	45	27	11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	32	5	3	1	91	4	121
2017	AS-01	55	36	0	9	0	91	9	22
2017	AS-02	68	29	0	0	4	96	4	28
2017	AS-03	60	35	5	0	0	95	0	20
2017	AS-04	58	30	8	4	0	89	4	26
2017	AS-05	57	36	7	0	0	93	0	14
2014	AS	45	39	8	6	3	84	9	116
2014	AS-01	52	17	13	9	9	70	17	23
2014	AS-02	56	32	3	9	0	88	9	34
2014	AS-03	37	53	11	0	0	89	0	19
2014	AS-04	33	57	10	0	0	90	0	21
2014	AS-06	45	27	9	9	9	73	18	11

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	41	8	7	2	1	0	82	10	122
2017	AS-01	36	41	9	5	5	5	0	81	10	22
2017	AS-02	45	31	10	10	3	0	0	76	14	29
2017	AS-03	35	55	10	0	0	0	0	90	0	20
2017	AS-04	50	31	4	12	4	0	0	81	15	26
2017	AS-05	43	50	0	7	0	0	0	93	7	14
2014	AS	30	42	9	9	7	1	2	74	17	116
2014	AS-01	39	30	13	9	4	4	0	73	14	23
2014	AS-02	32	38	12	9	6	0	3	73	15	34
2014	AS-03	47	37	0	11	0	0	5	89	11	19
2014	AS-04	19	52	5	10	14	0	0	71	24	21
2014	AS-06	18	55	9	9	9	0	0	73	18	11
2011	AS	38	37	7	7	11	0	0	75	18	134
2011	AS-01	49	34	4	2	11	0	0	83	13	47
2011	AS-02	38	31	4	7	20	0	0	69	27	45
2011	AS-03	25	50	19	6	0	0	0	75	6	16
2011	AS-04	31	38	8	15	8	0	0	69	23	13
2008	AS	31	38	11	10	10	0	0	69	20	81
2008	AS-01	13	38	19	19	13	0	0	50	31	16
2008	AS-02	46	32	0	4	18	0	0	79	21	28
2008	AS-03	38	31	15	8	8	0	0	69	15	13
2008	AS-05	20	30	40	10	0	0	0	50	10	10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	39	8	3	2	0	0	87	5	122
2017	AS-01	54	37	5	5	0	0	0	91	5	22
2017	AS-02	52	38	3	3	3	0	0	90	7	29
2017	AS-03	50	40	10	0	0	0	0	90	0	20
2017	AS-04	58	23	8	8	4	0	0	81	12	26
2017	AS-05	50	43	7	0	0	0	0	93	0	14
2014	AS	41	36	9	6	4	3	1	80	11	116
2014	AS-01	48	22	9	9	0	13	0	80	10	23
2014	AS-02	41	32	15	0	6	3	3	78	6	34
2014	AS-03	63	32	0	5	0	0	0	95	5	19
2014	AS-04	33	43	5	14	5	0	0	76	19	21
2014	AS-06	27	45	18	0	9	0	0	73	9	11
2011	AS	41	26	12	7	13	1	1	68	20	135
2011	AS-01	40	32	11	4	11	0	2	74	15	47
2011	AS-02	33	24	13	9	18	2	0	59	27	45
2011	AS-03	44	31	13	6	6	0	0	75	13	16
2011	AS-04	54	0	8	15	23	0	0	54	38	13
2008	AS	36	30	11	11	12	0	0	65	23	81
2008	AS-01	31	19	19	6	25	0	0	50	31	16
2008	AS-02	50	29	4	4	14	0	0	79	18	28
2008	AS-03	31	38	15	8	8	0	0	69	15	13
2008	AS-05	40	20	20	10	10	0	0	60	20	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	37	7	7	4	0	82	11	121
2017	AS-01	45	32	9	9	5	0	77	14	22
2017	AS-02	47	36	0	10	7	0	82	18	28
2017	AS-03	50	30	15	5	0	0	80	5	20
2017	AS-04	46	39	8	0	8	0	85	8	26
2017	AS-05	57	36	7	0	0	0	93	0	14
2014	AS	46	28	10	11	4	1	74	16	116
2014	AS-01	39	30	13	13	0	4	73	14	23
2014	AS-02	47	26	15	6	6	0	74	12	34
2014	AS-03	58	21	0	11	11	0	79	21	19
2014	AS-04	43	29	10	14	5	0	71	19	21
2014	AS-06	45	27	18	9	0	0	73	9	11
2011	AS	38	32	7	10	13	1	70	23	135
2011	AS-01	45	28	9	6	13	0	72	19	47
2011	AS-02	33	33	4	9	18	2	68	27	45
2011	AS-03	25	38	6	19	13	0	63	31	16
2011	AS-04	38	38	0	8	15	0	77	23	13
2008	AS	35	30	12	14	9	1	65	23	81
2008	AS-01	25	19	25	19	13	0	44	31	16
2008	AS-02	50	29	4	7	11	0	79	18	28
2008	AS-03	31	23	15	23	8	0	54	31	13
2008	AS-05	20	40	20	10	0	10	67	11	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	83	15	1	1	1	0	98	2	122
2017	AS-01	91	9	0	0	0	0	100	0	22
2017	AS-02	76	21	3	0	0	0	97	0	29
2017	AS-03	80	20	0	0	0	0	100	0	20
2017	AS-04	88	4	0	4	4	0	92	8	26
2017	AS-05	93	7	0	0	0	0	100	0	14
2014	AS	72	17	2	6	3	0	90	9	116
2014	AS-01	65	30	0	4	0	0	96	4	23
2014	AS-02	85	9	0	3	3	0	94	6	34
2014	AS-03	95	0	0	5	0	0	95	5	19
2014	AS-04	57	29	5	5	5	0	86	10	21
2014	AS-06	55	27	0	18	0	0	82	18	11
2011	AS	79	17	1	2	1	0	96	3	135
2011	AS-01	87	11	0	2	0	0	98	2	47
2011	AS-02	71	20	2	4	2	0	91	7	45
2011	AS-03	56	38	6	0	0	0	94	0	16
2011	AS-04	92	8	0	0	0	0	100	0	13
2008	AS	83	12	2	1	0	1	96	1	81
2008	AS-01	81	19	0	0	0	0	100	0	16
2008	AS-02	71	18	7	0	0	4	93	0	28
2008	AS-03	85	15	0	0	0	0	100	0	13
2008	AS-05	100	0	0	0	0	0	100	0	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	22	10	6	2	2	9	79	9	121
2017	AS-01	45	23	14	0	5	0	14	79	5	22
2017	AS-02	54	18	7	4	0	7	11	87	4	28
2017	AS-03	55	25	5	5	0	0	10	89	6	20
2017	AS-04	46	12	12	8	8	3	12	68	18	26
2017	AS-05	50	43	0	7	0	0	0	93	7	14
2014	AS	41	25	10	7	5	4	7	75	14	116
2014	AS-01	35	9	17	9	9	13	9	56	22	23
2014	AS-02	41	26	12	3	0	0	18	82	4	34
2014	AS-03	63	16	5	11	5	0	0	79	16	19
2014	AS-04	33	33	5	10	10	10	0	74	21	21
2014	AS-06	18	45	18	9	9	0	0	64	18	11
2011	AS	39	26	11	10	10	3	1	68	20	133
2011	AS-01	38	23	11	13	11	2	2	64	24	47
2011	AS-02	40	21	12	12	12	5	0	63	24	43
2011	AS-03	38	38	6	13	6	0	0	75	19	16
2011	AS-04	31	46	8	0	8	8	0	83	8	13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	58	29	5	5	2	88	7	122
2017	AS-01	63	27	5	0	5	91	5	22
2017	AS-02	62	31	0	7	0	93	7	29
2017	AS-03	50	40	5	5	0	90	5	20
2017	AS-04	61	23	4	8	4	85	12	26
2017	AS-05	64	29	0	0	7	93	7	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	25	6	4	2	1	88	7	122
2017	AS-01	63	27	5	5	0	0	91	5	22
2017	AS-02	62	28	3	3	3	0	90	7	29
2017	AS-03	55	35	5	0	0	5	95	0	20
2017	AS-04	69	19	8	0	4	0	88	4	26
2017	AS-05	71	21	0	0	7	0	93	7	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	29	12	3	4	0	80	7	122
2017	AS-01	54	27	14	0	5	0	82	5	22
2017	AS-02	59	28	3	3	7	0	86	10	29
2017	AS-03	45	45	10	0	0	0	90	0	20
2017	AS-04	54	23	12	8	4	0	77	12	26
2017	AS-05	64	21	7	7	0	0	86	7	14
2014	AS	40	37	11	4	7	1	77	11	116
2014	AS-01	48	26	13	0	9	4	77	9	23
2014	AS-02	44	38	12	0	6	0	82	6	34
2014	AS-03	42	42	11	5	0	0	84	5	19
2014	AS-04	33	33	10	14	10	0	67	24	21
2014	AS-06	36	45	9	0	9	0	82	9	11

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	44	17	10	0	2	12	69	11	41
2017	AS-04	22	34	17	5	0	6	17	71	7	18
2014	AS	33	33	21	7	2	0	5	68	10	43
2014	AS-04	19	63	13	6	0	0	0	81	6	16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	38	10	11	2	1	77	13	122
2017	AS-01	59	27	9	5	0	0	86	5	22
2017	AS-02	35	45	10	7	0	3	82	7	29
2017	AS-03	45	40	5	10	0	0	85	10	20
2017	AS-04	31	46	15	8	0	0	77	8	26
2017	AS-05	43	14	7	21	14	0	57	36	14
2014	AS	27	37	15	14	5	2	65	19	115
2014	AS-01	43	26	13	9	0	9	76	10	23
2014	AS-02	26	38	18	12	6	0	65	18	34
2014	AS-03	21	53	5	16	5	0	74	21	19
2014	AS-04	30	35	10	20	5	0	65	25	20
2014	AS-06	18	55	0	18	9	0	73	27	11
2011	AS	25	34	16	12	11	3	60	24	134
2011	AS-01	28	30	21	13	9	0	57	21	47
2011	AS-02	18	39	11	11	18	2	58	30	44
2011	AS-03	13	38	25	6	6	13	57	14	16
2011	AS-04	38	23	0	23	8	8	67	33	13

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	40	17	9	3	2	70	13	122
2017	AS-01	50	37	14	0	0	0	86	0	22
2017	AS-02	24	45	17	10	0	3	71	11	29
2017	AS-03	35	35	20	10	0	0	70	10	20
2017	AS-04	31	46	12	8	4	0	77	12	26
2017	AS-05	14	36	21	7	14	7	54	23	14
2014	AS	20	45	20	8	7	1	65	15	116
2014	AS-01	26	48	22	0	0	4	77	0	23
2014	AS-02	21	35	29	9	6	0	56	15	34
2014	AS-03	21	53	16	11	0	0	74	11	19
2014	AS-04	24	38	19	10	10	0	62	19	21
2014	AS-06	9	64	0	9	18	0	73	27	11
2011	AS	27	29	17	13	13	1	56	26	135
2011	AS-01	34	32	13	13	9	0	66	21	47
2011	AS-02	16	29	20	11	20	4	47	33	45
2011	AS-03	25	25	25	25	0	0	50	25	16
2011	AS-04	38	15	8	15	23	0	54	38	13
2008	AS	27	28	12	11	16	5	58	29	81
2008	AS-01	31	6	6	13	25	19	46	46	16
2008	AS-02	36	25	7	11	21	0	61	32	28
2008	AS-03	15	46	15	8	8	8	67	17	13
2008	AS-05	20	50	30	0	0	0	70	0	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	40	19	11	7	4	1	61	19	122
2017	AS-01	41	46	5	4	0	5	0	91	4	22
2017	AS-02	21	38	17	3	10	10	0	65	15	29
2017	AS-03	20	45	15	15	5	0	0	65	20	20
2017	AS-04	12	46	19	15	4	0	4	60	20	26
2017	AS-05	0	43	21	14	14	7	0	46	31	14
2014	AS	10	39	22	20	7	3	0	50	27	116
2014	AS-01	22	48	22	4	0	4	0	73	5	23
2014	AS-02	9	29	29	18	9	6	0	41	28	34
2014	AS-03	5	37	26	26	5	0	0	42	32	19
2014	AS-04	10	43	10	29	10	0	0	52	38	21
2014	AS-06	9	36	18	27	9	0	0	45	36	11
2011	AS	15	35	21	17	8	4	0	52	26	135
2011	AS-01	17	43	19	11	9	2	0	61	20	47
2011	AS-02	11	31	18	24	9	7	0	45	36	45
2011	AS-03	13	25	44	6	6	6	0	40	13	16
2011	AS-04	23	31	15	15	15	0	0	54	31	13
2008	AS	15	25	16	29	11	3	1	42	42	80
2008	AS-01	13	19	13	25	13	13	6	38	46	16
2008	AS-02	22	30	4	26	19	0	0	52	44	27
2008	AS-03	8	23	8	62	0	0	0	31	62	13
2008	AS-05	10	20	50	20	0	0	0	30	20	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	38	16	8	7	7	1	66	16	122
2017	AS-01	41	27	22	5	0	5	0	72	5	22
2017	AS-02	28	35	14	10	0	14	0	72	12	29
2017	AS-03	25	35	20	15	0	5	0	63	16	20
2017	AS-04	15	57	8	8	4	4	4	79	13	26
2017	AS-05	14	36	14	7	21	7	0	54	31	14
2014	AS	16	31	21	14	12	7	0	50	28	116
2014	AS-01	26	30	17	4	13	9	0	62	19	23
2014	AS-02	15	29	21	9	12	15	0	52	24	34
2014	AS-03	5	37	32	16	11	0	0	42	26	19
2014	AS-04	19	24	19	19	14	5	0	45	35	21
2014	AS-06	18	45	18	18	0	0	0	64	18	11
2011	AS	20	36	22	7	13	1	0	56	21	135
2011	AS-01	23	30	28	9	9	2	0	54	17	47
2011	AS-02	13	40	16	7	24	0	0	53	31	45
2011	AS-03	19	38	25	6	6	6	0	60	13	16
2011	AS-04	31	38	15	8	8	0	0	69	15	13
2008	AS	20	25	19	15	12	10	0	49	30	81
2008	AS-01	19	19	13	0	31	19	0	46	38	16
2008	AS-02	21	29	7	18	18	7	0	54	38	28
2008	AS-03	15	23	23	23	0	15	0	45	27	13
2008	AS-05	30	20	20	20	0	10	0	56	22	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	35	15	18	6	2	1	60	25	122
2017	AS-01	32	46	14	8	0	0	0	78	8	22
2017	AS-02	31	38	10	10	3	7	0	74	15	29
2017	AS-03	30	20	25	20	5	0	0	50	25	20
2017	AS-04	15	42	12	19	8	0	4	60	28	26
2017	AS-05	7	36	21	21	7	7	0	46	31	14
2014	AS	11	36	18	22	10	2	0	48	33	116
2014	AS-01	13	48	13	17	4	4	0	64	23	23
2014	AS-02	12	26	21	26	15	0	0	38	41	34
2014	AS-03	16	32	5	32	11	5	0	50	44	19
2014	AS-04	5	33	29	19	14	0	0	38	33	21
2014	AS-06	9	45	18	18	9	0	0	55	27	11
2011	AS	10	35	18	21	13	3	0	47	35	135
2011	AS-01	11	40	13	17	15	4	0	53	33	47
2011	AS-02	7	38	20	18	18	0	0	44	36	45
2011	AS-03	6	19	19	31	13	13	0	29	50	16
2011	AS-04	23	31	23	15	8	0	0	54	23	13
2008	AS	11	30	15	24	18	3	0	42	42	80
2008	AS-01	7	33	13	13	20	13	0	46	38	15
2008	AS-02	14	39	11	21	14	0	0	54	36	28
2008	AS-03	15	31	8	23	23	0	0	46	46	13
2008	AS-05	10	10	30	30	20	0	0	20	50	10

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	38	10	6	2	2	82	8	121
2017	AS-01	50	46	5	0	0	0	95	0	22
2017	AS-02	42	45	3	3	0	7	93	4	29
2017	AS-03	42	37	16	0	5	0	79	5	19
2017	AS-04	58	27	4	11	0	0	85	11	26
2017	AS-05	43	29	21	7	0	0	71	7	14
2014	AS	26	55	9	6	2	2	82	8	116
2014	AS-01	26	57	9	4	0	4	86	5	23
2014	AS-02	26	50	15	6	0	3	79	6	34
2014	AS-03	26	68	5	0	0	0	95	0	19
2014	AS-04	19	67	0	10	5	0	86	14	21
2014	AS-06	45	27	9	18	0	0	73	18	11
2011	AS	27	47	13	10	4	0	73	14	135
2011	AS-01	38	49	4	6	2	0	87	9	47
2011	AS-02	16	53	13	11	7	0	69	18	45
2011	AS-03	19	44	31	6	0	0	63	6	16
2011	AS-04	38	23	15	15	8	0	62	23	13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	41	9	2	0	2	0	88	3	121
2017	AS-01	59	37	5	0	0	0	0	95	0	22
2017	AS-02	48	34	7	3	0	7	0	89	4	29
2017	AS-03	42	42	11	5	0	0	0	84	5	19
2017	AS-04	50	43	4	4	0	0	0	92	4	26
2017	AS-05	36	36	29	0	0	0	0	71	0	14
2014	AS	37	44	11	3	3	2	0	82	6	116
2014	AS-01	35	48	9	4	0	4	0	86	5	23
2014	AS-02	41	32	18	3	3	3	0	76	6	34
2014	AS-03	26	63	5	5	0	0	0	89	5	19
2014	AS-04	38	38	14	5	5	0	0	76	10	21
2014	AS-06	45	45	0	0	9	0	0	91	9	11
2011	AS	37	41	11	4	2	4	1	82	6	135
2011	AS-01	53	28	9	9	0	2	0	83	9	47
2011	AS-02	31	42	13	0	4	7	2	80	5	45
2011	AS-03	13	56	13	6	0	13	0	79	7	16
2011	AS-04	31	54	8	0	8	0	0	85	8	13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	39	10	14	6	1	2	70	20	122
2017	AS-01	27	40	9	23	0	0	0	68	23	22
2017	AS-02	24	28	17	17	10	3	0	54	28	29
2017	AS-03	40	40	0	15	0	0	5	84	16	20
2017	AS-04	42	39	8	8	4	0	0	81	11	26
2017	AS-05	29	36	21	0	7	0	7	69	8	14
2014	AS	22	41	13	10	7	3	3	68	19	116
2014	AS-01	22	26	17	13	4	9	9	58	21	23
2014	AS-02	21	47	6	9	9	3	6	74	19	34
2014	AS-03	21	53	11	16	0	0	0	74	16	19
2014	AS-04	24	38	14	10	10	5	0	65	20	21
2014	AS-06	36	27	18	9	9	0	0	64	18	11
2011	AS	38	29	13	9	7	2	2	70	17	135
2011	AS-01	40	26	11	9	6	4	4	72	16	47
2011	AS-02	27	33	18	11	9	0	2	61	20	45
2011	AS-03	25	38	13	13	13	0	0	63	25	16
2011	AS-04	62	15	8	0	8	8	0	83	8	13
2008	AS	28	32	10	12	12	4	1	64	26	81
2008	AS-01	25	31	19	6	6	13	0	64	14	16
2008	AS-02	25	25	4	18	21	4	4	54	42	28
2008	AS-03	38	38	23	0	0	0	0	77	0	13
2008	AS-05	30	30	10	20	10	0	0	60	30	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	32	19	16	5	7	0	57	23	121
2017	AS-01	9	55	5	18	5	9	0	71	24	22
2017	AS-02	17	24	21	14	10	14	0	48	28	29
2017	AS-03	30	35	15	15	0	5	0	68	16	20
2017	AS-04	19	27	27	23	0	4	0	48	24	26
2017	AS-05	31	31	31	8	0	0	0	62	8	13
2014	AS	9	39	20	16	6	11	0	53	24	116
2014	AS-01	9	30	22	13	9	17	0	47	26	23
2014	AS-02	6	35	29	12	6	12	0	47	20	34
2014	AS-03	11	58	11	16	0	5	0	72	17	19
2014	AS-04	14	19	19	24	10	14	0	39	39	21
2014	AS-06	9	45	9	27	0	9	0	60	30	11
2011	AS	13	37	20	15	10	4	1	53	26	135
2011	AS-01	13	38	23	9	6	11	0	57	17	47
2011	AS-02	9	33	20	20	16	0	2	43	36	45
2011	AS-03	13	19	31	25	13	0	0	31	38	16
2011	AS-04	31	31	8	15	15	0	0	62	31	13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	25	17	13	11	12	5	49	30	122
2017	AS-01	9	40	9	5	5	27	5	73	13	22
2017	AS-02	21	31	17	7	14	3	7	58	23	29
2017	AS-03	30	20	10	20	10	5	5	55	34	20
2017	AS-04	15	15	23	19	4	19	4	40	30	26
2017	AS-05	7	29	14	14	14	14	7	45	36	14
2014	AS	9	18	16	20	20	14	4	33	48	116
2014	AS-01	17	17	22	4	22	13	4	42	32	23
2014	AS-02	3	15	12	21	24	18	9	24	60	34
2014	AS-03	0	21	21	37	11	5	5	24	53	19
2014	AS-04	19	24	10	19	14	14	0	50	39	21
2014	AS-06	9	27	18	18	18	9	0	40	40	11
2011	AS	13	17	18	19	21	11	1	34	46	135
2011	AS-01	15	11	21	9	23	17	4	32	41	47
2011	AS-02	7	24	13	20	29	7	0	33	52	45
2011	AS-03	19	31	6	25	6	13	0	57	36	16
2011	AS-04	23	8	0	54	8	8	0	33	67	13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	33	6	6	1	1	87	7	120
2017	AS-01	57	29	10	0	5	0	86	5	21
2017	AS-02	50	43	7	0	0	0	93	0	28
2017	AS-03	50	35	5	10	0	0	85	10	20
2017	AS-04	62	19	8	8	0	4	84	8	26
2017	AS-05	64	21	0	14	0	0	86	14	14
2014	AS	51	32	6	9	1	2	84	10	116
2014	AS-01	52	43	0	4	0	0	96	4	23
2014	AS-02	65	15	9	9	0	3	82	9	34
2014	AS-03	42	42	0	5	5	5	89	11	19
2014	AS-04	52	24	5	19	0	0	76	19	21
2014	AS-06	27	55	9	9	0	0	82	9	11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	79	19	1	0	0	0	2	99	0	122
2017	AS-01	77	23	0	0	0	0	0	100	0	22
2017	AS-02	80	14	3	0	0	0	3	96	0	29
2017	AS-03	75	25	0	0	0	0	0	100	0	20
2017	AS-04	92	4	0	0	0	0	4	100	0	26
2017	AS-05	79	21	0	0	0	0	0	100	0	14
2014	AS	82	12	3	2	0	0	2	96	2	116
2014	AS-01	74	17	4	4	0	0	0	91	4	23
2014	AS-02	88	6	0	0	0	0	6	100	0	34
2014	AS-03	84	11	5	0	0	0	0	95	0	19
2014	AS-04	76	14	5	5	0	0	0	90	5	21
2014	AS-06	91	9	0	0	0	0	0	100	0	11
2011	AS	77	19	2	0	0	0	2	98	0	135
2011	AS-01	77	15	4	0	0	0	4	96	0	47
2011	AS-02	73	24	0	0	0	0	2	100	0	45
2011	AS-03	81	19	0	0	0	0	0	100	0	16
2011	AS-04	77	23	0	0	0	0	0	100	0	13
2008	AS	49	30	11	1	1	1	6	85	3	81
2008	AS-01	56	13	13	0	6	0	13	79	7	16
2008	AS-02	39	43	11	0	0	4	4	88	0	28
2008	AS-03	62	23	8	0	0	0	8	92	0	13
2008	AS-05	50	30	10	0	0	0	10	89	0	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	36	12	2	3	4	0	81	6	122
2017	AS-01	54	37	9	0	0	0	0	91	0	22
2017	AS-02	55	24	10	0	3	7	0	85	4	29
2017	AS-03	45	35	10	5	5	0	0	80	10	20
2017	AS-04	35	46	11	4	4	0	0	81	8	26
2017	AS-05	36	21	14	0	7	21	0	73	9	14
2014	AS	41	30	10	5	7	3	3	76	13	116
2014	AS-01	39	17	13	9	13	4	4	62	24	23
2014	AS-02	53	18	9	6	6	0	9	77	13	34
2014	AS-03	21	47	16	5	5	5	0	72	11	19
2014	AS-04	43	38	5	5	0	10	0	89	5	21
2014	AS-06	45	36	18	0	0	0	0	82	0	11
2011	AS	33	38	14	9	4	0	2	72	14	135
2011	AS-01	32	38	15	4	9	0	2	72	13	47
2011	AS-02	33	31	11	18	2	0	4	67	21	45
2011	AS-03	25	38	31	6	0	0	0	63	6	16
2011	AS-04	38	38	15	0	8	0	0	77	8	13
2008	AS	12	33	22	21	10	0	1	46	31	81
2008	AS-01	0	38	25	25	13	0	0	38	38	16
2008	AS-02	21	29	14	21	11	0	4	52	33	28
2008	AS-03	23	38	15	23	0	0	0	62	23	13
2008	AS-05	10	40	40	10	0	0	0	50	10	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	34	14	10	10	4	3	64	21	122
2017	AS-01	9	32	18	18	5	14	5	50	27	22
2017	AS-02	28	48	0	3	14	3	3	81	19	29
2017	AS-03	35	30	5	10	15	0	5	68	27	20
2017	AS-04	35	27	26	8	4	0	0	62	12	26
2017	AS-05	29	21	7	21	7	7	7	58	33	14
2014	AS	16	30	10	16	22	2	3	48	41	116
2014	AS-01	9	35	0	26	26	0	4	45	55	23
2014	AS-02	18	29	9	9	24	6	6	53	37	34
2014	AS-03	16	11	21	16	32	0	5	28	50	19
2014	AS-04	24	33	10	24	10	0	0	57	33	21
2014	AS-06	9	55	18	9	9	0	0	64	18	11
2011	AS	10	17	18	21	28	1	4	29	52	134
2011	AS-01	4	17	26	15	30	4	4	23	49	47
2011	AS-02	5	11	11	25	39	0	9	18	70	44
2011	AS-03	6	25	19	38	13	0	0	31	50	16
2011	AS-04	23	23	15	15	23	0	0	46	38	13
2008	AS	12	27	20	16	23	0	1	40	40	81
2008	AS-01	13	13	19	25	31	0	0	25	56	16
2008	AS-02	7	39	11	11	29	0	4	48	41	28
2008	AS-03	15	23	31	23	8	0	0	38	31	13
2008	AS-05	10	30	40	10	10	0	0	40	20	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	44	16	3	2	2	2	78	6	122
2017	AS-01	32	37	18	5	0	5	5	76	5	22
2017	AS-02	38	38	14	3	3	0	3	78	7	29
2017	AS-03	50	30	15	0	5	0	0	80	5	20
2017	AS-04	23	57	8	8	4	0	0	81	12	26
2017	AS-05	29	57	7	0	0	7	0	92	0	14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	30	11	3	2	2	1	82	6	122
2017	AS-01	54	23	14	5	0	5	0	81	5	22
2017	AS-02	52	31	7	7	3	0	0	83	10	29
2017	AS-03	50	25	15	5	0	0	5	79	5	20
2017	AS-04	54	39	8	0	0	0	0	92	0	26
2017	AS-05	57	29	7	0	0	7	0	92	0	14
2014	AS	40	35	10	4	2	9	0	82	7	116
2014	AS-01	52	17	9	4	4	13	0	80	10	23
2014	AS-02	44	35	6	3	3	9	0	87	6	34
2014	AS-03	37	42	16	5	0	0	0	79	5	19
2014	AS-04	29	33	10	10	0	19	0	76	12	21
2014	AS-06	36	55	9	0	0	0	0	91	0	11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	39	9	2	0	2	1	88	3	122
2017	AS-01	63	27	9	0	0	0	0	91	0	22
2017	AS-02	55	34	7	3	0	0	0	90	3	29
2017	AS-03	40	35	15	5	0	0	5	79	5	20
2017	AS-04	50	39	8	0	0	4	0	92	0	26
2017	AS-05	50	36	7	0	0	7	0	92	0	14
2014	AS	33	42	9	8	3	5	0	79	11	116
2014	AS-01	48	35	0	4	4	9	0	90	10	23
2014	AS-02	35	41	9	6	3	6	0	81	9	34
2014	AS-03	21	47	11	16	5	0	0	68	21	19
2014	AS-04	29	38	14	10	0	10	0	74	11	21
2014	AS-06	36	55	9	0	0	0	0	91	0	11
2011	AS	32	41	16	4	4	1	1	74	9	135
2011	AS-01	43	36	13	2	4	2	0	80	7	47
2011	AS-02	22	36	22	9	7	2	2	60	16	45
2011	AS-03	6	69	19	6	0	0	0	75	6	16
2011	AS-04	46	31	15	0	8	0	0	77	8	13

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	36	4	3	1	0	0	92	4	122
2017	AS-01	50	50	0	0	0	0	0	100	0	22
2017	AS-02	62	27	7	3	0	0	0	90	3	29
2017	AS-03	60	30	5	0	5	0	0	90	5	20
2017	AS-04	65	31	0	4	0	0	0	96	4	26
2017	AS-05	57	43	0	0	0	0	0	100	0	14
2014	AS	48	38	6	3	4	0	0	86	8	116
2014	AS-01	52	35	9	0	4	0	0	87	4	23
2014	AS-02	53	35	3	6	3	0	0	88	9	34
2014	AS-03	37	53	5	5	0	0	0	89	5	19
2014	AS-04	57	19	14	0	10	0	0	76	10	21
2014	AS-06	45	45	0	0	9	0	0	91	9	11
2011	AS	40	37	12	7	3	1	0	77	11	134
2011	AS-01	51	23	13	9	4	0	0	74	13	47
2011	AS-02	27	41	16	9	5	2	0	70	14	44
2011	AS-03	19	75	0	6	0	0	0	94	6	16
2011	AS-04	46	31	23	0	0	0	0	77	0	13
2008	AS	35	39	10	8	8	0	1	75	15	80
2008	AS-01	47	33	7	0	13	0	0	80	13	15
2008	AS-02	36	36	7	11	11	0	0	71	21	28
2008	AS-03	31	46	15	8	0	0	0	77	8	13
2008	AS-05	30	50	20	0	0	0	0	80	0	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	38	13	3	1	0	83	4	122
2017	AS-01	31	55	14	0	0	0	86	0	22
2017	AS-02	55	34	7	3	0	0	90	3	29
2017	AS-03	60	20	15	5	0	0	80	5	20
2017	AS-04	46	42	4	4	4	0	88	8	26
2017	AS-05	43	50	7	0	0	0	93	0	14
2014	AS	26	48	15	6	4	1	75	10	116
2014	AS-01	39	35	9	13	4	0	74	17	23
2014	AS-02	26	47	15	3	6	3	76	9	34
2014	AS-03	11	68	16	5	0	0	79	5	19
2014	AS-04	29	43	19	5	5	0	71	10	21
2014	AS-06	18	64	9	0	9	0	82	9	11
2011	AS	28	31	22	9	9	1	59	18	134
2011	AS-01	34	30	17	6	13	0	64	19	47
2011	AS-02	18	42	20	9	9	2	61	18	45
2011	AS-03	19	25	44	6	6	0	44	13	16
2011	AS-04	46	8	15	23	8	0	54	31	13

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	41	8	4	2	0	85	7	122
2017	AS-01	36	55	5	5	0	0	91	5	22
2017	AS-02	52	31	14	3	0	0	83	3	29
2017	AS-03	55	35	0	0	10	0	90	10	20
2017	AS-04	50	46	0	0	4	0	96	4	26
2017	AS-05	43	50	0	7	0	0	93	7	14
2014	AS	28	47	11	9	3	1	76	13	116
2014	AS-01	30	43	9	17	0	0	74	17	23
2014	AS-02	29	41	15	6	6	3	73	12	34
2014	AS-03	16	68	5	11	0	0	84	11	19
2014	AS-04	33	38	14	10	5	0	71	14	21
2014	AS-06	27	55	9	0	9	0	82	9	11
2011	AS	28	35	19	13	6	0	63	19	134
2011	AS-01	34	30	15	13	9	0	64	21	47
2011	AS-02	16	41	20	16	7	0	57	23	44
2011	AS-03	19	50	25	6	0	0	69	6	16
2011	AS-04	46	15	23	8	8	0	62	15	13
2008	AS	25	36	14	14	12	0	60	26	81
2008	AS-01	25	38	0	19	19	0	63	38	16
2008	AS-02	32	25	14	14	14	0	57	29	28
2008	AS-03	15	54	15	15	0	0	69	15	13
2008	AS-05	20	40	30	0	10	0	60	10	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	20	17	10	2	7	1	68	13	122
2017	AS-01	31	23	23	14	0	9	0	60	15	22
2017	AS-02	42	31	10	3	3	10	0	81	8	29
2017	AS-03	50	15	20	15	0	0	0	65	15	20
2017	AS-04	46	19	15	4	8	7	0	71	13	26
2017	AS-05	50	14	7	7	0	14	7	82	9	14
2014	AS	23	33	16	9	10	5	3	61	22	116
2014	AS-01	26	22	13	22	9	9	0	52	33	23
2014	AS-02	24	32	12	6	12	3	12	66	21	34
2014	AS-03	21	42	11	5	5	16	0	75	13	19
2014	AS-04	29	33	14	14	10	0	0	62	24	21
2014	AS-06	18	36	36	0	9	0	0	55	9	11
2011	AS	27	19	20	15	15	4	0	48	31	135
2011	AS-01	34	13	13	19	17	4	0	49	38	47
2011	AS-02	18	29	16	13	18	7	0	50	33	45
2011	AS-03	19	6	56	13	6	0	0	25	19	16
2011	AS-04	46	8	23	0	23	0	0	54	23	13
2008	AS	23	25	12	16	20	4	0	50	37	81
2008	AS-01	25	25	6	6	31	6	0	53	40	16
2008	AS-02	32	18	14	11	21	4	0	52	33	28
2008	AS-03	15	31	8	23	15	8	0	50	42	13
2008	AS-05	10	30	30	20	10	0	0	40	30	10

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	29	39	32	122
2017	AS-01	41	27	32	22
2017	AS-02	20	42	38	29
2017	AS-03	30	25	45	20
2017	AS-04	19	50	31	26
2017	AS-05	29	57	14	14
2014	AS	46	28	27	116
2014	AS-01	48	26	26	23
2014	AS-02	44	32	24	34
2014	AS-03	53	11	37	19
2014	AS-04	38	33	29	21
2014	AS-06	55	27	18	11
2011	AS	41	29	30	135
2011	AS-01	34	30	36	47
2011	AS-02	51	24	24	45
2011	AS-03	63	25	13	16
2011	AS-04	31	31	38	13

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	8	22	41	3	14	11	36
2014	AS	4	30	45	2	9999	19	53
2014	AS-01	0	18	55	0	9999	27	11
2014	AS-02	0	40	33	7	9999	20	15
2014	AS-03	0	30	50	0	9999	20	10
2011	AS	11	9	63	5	9999	13	56
2011	AS-01	6	6	63	6	9999	19	16
2011	AS-02	13	13	57	4	9999	13	23
2011	AS-03	10	10	60	10	9999	10	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	16	84	122
2017	AS-02	24	76	29
2014	AS	17	83	116
2014	AS-02	24	76	34
2014	AS-03	0	100	19

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	40	20
2014	AS	70	20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	70	20
2014	AS	55	20

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	20
2014	AS	0	20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	30	20
2014	AS	40	20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	35	20
2014	AS	25	20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	40	20
2014	AS	50	20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	50	20
2014	AS	30	20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	40	20
2014	AS	25	20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	55	20
2014	AS	45	20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	35	20
2014	AS	35	20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	30	20
2014	AS	50	20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	70	20
2014	AS	55	20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	35	20
2014	AS	25	20

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	35	20

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20
2014	AS	0	18

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	25	20

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20
2014	AS	28	18

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	25	20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	55	20
2014	AS	56	18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20
2014	AS	0	18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	50	20
2014	AS	67	18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	85	15	20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	15	20	5	3	24	14	53	13	122
2017	AS-01	27	18	23	0	0	18	14	66	0	22
2017	AS-02	21	21	17	3	3	27	7	63	11	29
2017	AS-03	15	20	15	5	5	15	25	58	17	20
2017	AS-04	15	4	19	8	0	34	19	42	17	26
2017	AS-05	21	21	0	7	7	36	7	75	25	14
2014	AS	14	18	19	8	8	25	9	48	23	116
2014	AS-01	22	22	13	9	9	22	4	59	24	23
2014	AS-02	12	15	18	6	3	32	15	50	17	34
2014	AS-03	5	16	16	21	5	26	11	33	42	19
2014	AS-04	19	14	24	5	10	19	10	47	20	21
2014	AS-06	9	45	27	0	9	9	0	60	10	11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	26	18	8	3	15	3	64	14	122
2017	AS-01	31	32	18	5	0	9	5	73	5	22
2017	AS-02	21	35	24	3	0	17	0	67	4	29
2017	AS-03	25	25	10	10	5	20	5	67	20	20
2017	AS-04	27	27	19	4	4	11	8	67	10	26
2017	AS-05	36	14	7	14	7	21	0	64	27	14
2014	AS	20	34	18	4	8	15	2	64	14	116
2014	AS-01	17	26	17	4	9	22	4	59	18	23
2014	AS-02	21	32	21	3	6	15	3	64	11	34
2014	AS-03	21	47	5	5	5	16	0	81	13	19
2014	AS-04	29	19	19	10	5	19	0	59	18	21
2014	AS-06	9	64	18	0	9	0	0	73	9	11
2011	AS	31	37	15	8	4	5	0	72	13	134
2011	AS-01	39	22	20	9	7	4	0	64	16	46
2011	AS-02	27	44	11	11	2	4	0	74	14	45
2011	AS-03	13	56	13	6	0	13	0	79	7	16
2011	AS-04	46	38	8	0	8	0	0	85	8	13

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	48	11	10	3	0	4	74	14	122
2017	AS-01	18	37	27	5	5	0	9	60	10	22
2017	AS-02	17	52	17	7	0	0	7	74	7	29
2017	AS-03	20	50	10	5	10	0	5	74	16	20
2017	AS-04	27	43	4	23	4	0	0	69	27	26
2017	AS-05	50	36	0	14	0	0	0	86	14	14
2014	AS	15	53	9	7	5	3	9	76	14	116
2014	AS-01	0	57	0	13	0	13	17	81	19	23
2014	AS-02	18	44	12	6	9	0	12	70	17	34
2014	AS-03	16	53	11	11	5	0	5	72	17	19
2014	AS-04	10	62	10	5	10	5	0	75	15	21
2014	AS-06	45	36	9	0	0	0	9	90	0	11
2011	AS	21	55	10	9	2	0	3	79	11	135
2011	AS-01	13	49	11	19	4	0	4	64	24	47
2011	AS-02	20	58	11	4	2	0	4	81	7	45
2011	AS-03	19	63	13	6	0	0	0	81	6	16
2011	AS-04	46	54	0	0	0	0	0	100	0	13
2008	AS	28	44	10	11	1	2	2	77	13	81
2008	AS-01	19	44	13	0	6	6	13	77	8	16
2008	AS-02	29	43	11	14	0	4	0	74	15	28
2008	AS-03	15	54	0	31	0	0	0	69	31	13
2008	AS-05	40	50	10	0	0	0	0	90	0	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	6	21	28	4	1	25	16	45	8	122
2017	AS-01	8	32	23	0	0	27	9	64	0	22
2017	AS-02	14	24	14	7	0	17	24	65	11	29
2017	AS-03	5	25	30	5	5	15	14	43	14	20
2017	AS-04	4	12	30	4	0	35	15	31	8	26
2017	AS-05	0	14	21	7	0	36	21	33	17	14
2014	AS	2	14	25	10	4	30	15	28	27	115
2014	AS-01	0	14	14	14	5	41	14	30	40	22
2014	AS-02	6	9	35	3	3	21	24	26	11	34
2014	AS-03	0	11	21	21	5	26	16	18	45	19
2014	AS-04	0	10	29	14	5	43	0	17	33	21
2014	AS-06	0	36	27	9	9	18	0	44	22	11
2011	AS	4	20	19	11	4	34	8	42	26	135
2011	AS-01	2	11	23	9	4	40	11	26	26	47
2011	AS-02	4	20	18	13	7	29	9	39	32	45
2011	AS-03	6	25	19	6	0	44	0	56	11	16
2011	AS-04	8	46	0	15	0	23	8	78	22	13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	35	7	2	1	9	6	87	4	122
2017	AS-01	36	41	5	0	0	14	5	94	0	22
2017	AS-02	55	27	7	3	0	0	7	89	4	29
2017	AS-03	30	40	5	0	0	10	15	93	0	20
2017	AS-04	42	39	4	0	4	8	4	91	4	26
2017	AS-05	36	29	7	7	0	21	0	82	9	14
2014	AS	21	39	13	3	1	16	8	78	6	116
2014	AS-01	13	35	13	4	0	22	13	73	7	23
2014	AS-02	24	26	21	0	0	18	12	71	0	34
2014	AS-03	37	37	11	0	0	11	5	88	0	19
2014	AS-04	14	43	10	10	0	24	0	75	13	21
2014	AS-06	18	55	9	0	9	0	9	80	10	11
2011	AS	35	40	9	6	3	5	2	81	10	135
2011	AS-01	40	34	11	2	4	6	2	81	7	47
2011	AS-02	27	42	7	7	4	9	4	79	13	45
2011	AS-03	19	50	19	13	0	0	0	69	13	16
2011	AS-04	54	31	0	15	0	0	0	85	15	13
2008	AS	37	27	20	4	1	9	2	72	6	81
2008	AS-01	25	31	13	6	0	13	13	75	8	16
2008	AS-02	39	18	29	0	0	14	0	67	0	28
2008	AS-03	38	31	15	8	0	8	0	75	8	13
2008	AS-05	40	40	10	10	0	0	0	80	10	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	32	12	2	2	12	6	81	5	122
2017	AS-01	36	27	18	0	0	14	5	78	0	22
2017	AS-02	45	31	14	0	0	3	7	85	0	29
2017	AS-03	30	35	5	5	0	10	15	87	7	20
2017	AS-04	34	35	8	0	4	15	4	86	5	26
2017	AS-05	36	29	7	7	0	21	0	82	9	14
2014	AS	21	34	14	3	3	18	8	74	7	116
2014	AS-01	17	30	13	4	0	22	13	73	7	23
2014	AS-02	26	18	18	0	6	21	12	65	9	34
2014	AS-03	26	26	11	11	0	21	5	71	14	19
2014	AS-04	10	52	14	0	0	24	0	81	0	21
2014	AS-06	27	45	9	0	9	0	9	80	10	11
2011	AS	31	38	14	6	1	7	2	76	8	135
2011	AS-01	32	36	17	4	0	9	2	76	5	47
2011	AS-02	27	33	11	9	2	13	4	73	14	45
2011	AS-03	19	63	19	0	0	0	0	81	0	16
2011	AS-04	46	23	8	15	8	0	0	69	23	13
2008	AS	30	32	12	9	5	9	4	70	15	81
2008	AS-01	25	31	6	13	6	6	13	69	23	16
2008	AS-02	36	18	18	7	7	14	0	63	17	28
2008	AS-03	23	54	8	0	0	15	0	91	0	13
2008	AS-05	20	40	10	30	0	0	0	60	30	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	9	91	121
2017	AS-01	0	100	22
2014	AS	7	93	116
2014	AS-02	15	85	34
2014	AS-03	0	100	19
2014	AS-06	0	100	11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	91	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AS	46	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	63	11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	54	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	100	0	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	18	15	5	3	29	15	59	15	121
2017	AS-01	23	34	19	0	0	24	0	75	0	21
2017	AS-02	21	17	7	7	0	27	21	73	13	29
2017	AS-03	10	30	15	5	5	5	30	62	15	20
2017	AS-04	12	4	19	4	4	46	12	37	18	26
2017	AS-05	14	14	7	7	7	36	14	57	29	14
2014	AS	10	13	26	5	2	35	9	42	12	116
2014	AS-01	17	13	22	4	4	26	13	50	14	23
2014	AS-02	9	21	18	3	3	35	12	56	11	34
2014	AS-03	5	11	16	16	0	42	11	33	33	19
2014	AS-04	14	5	33	5	0	38	5	33	8	21
2014	AS-06	9	18	36	0	0	36	0	43	0	11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	35	9	5	4	16	2	78	11	121
2017	AS-01	36	41	5	5	0	14	0	89	5	22
2017	AS-02	31	31	10	0	7	14	7	78	9	29
2017	AS-03	30	40	15	0	5	10	0	78	6	20
2017	AS-04	23	42	4	0	8	19	4	85	10	26
2017	AS-05	29	29	0	21	0	21	0	73	27	14
2014	AS	18	36	23	2	2	16	3	67	4	115
2014	AS-01	18	32	18	0	5	18	9	69	6	22
2014	AS-02	21	35	18	3	3	15	6	70	7	34
2014	AS-03	11	37	21	5	0	26	0	64	7	19
2014	AS-04	24	29	29	0	0	19	0	65	0	21
2014	AS-06	18	55	27	0	0	0	0	73	0	11
2011	AS	37	39	13	5	1	5	0	80	7	134
2011	AS-01	43	28	15	2	4	7	0	77	7	46
2011	AS-02	29	49	7	11	0	4	0	81	12	45
2011	AS-03	25	50	19	6	0	0	0	75	6	16
2011	AS-04	46	31	15	0	0	8	0	83	0	13

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	29	16	14	13	2	55	28	121
2017	AS-01	37	23	22	9	9	0	60	18	22
2017	AS-02	24	24	17	14	20	0	48	34	29
2017	AS-03	20	30	25	10	15	0	50	25	20
2017	AS-04	16	36	12	20	12	4	54	34	25
2017	AS-05	21	36	7	21	7	7	62	31	14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	29	25	12	10	1	52	22	122
2017	AS-01	37	27	18	9	5	5	66	14	22
2017	AS-02	27	35	28	3	7	0	62	10	29
2017	AS-03	25	35	30	10	0	0	60	10	20
2017	AS-04	15	27	23	23	11	0	42	35	26
2017	AS-05	14	21	29	14	21	0	36	36	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	32	25	9	7	1	59	16	122
2017	AS-01	23	45	14	9	5	5	71	14	22
2017	AS-02	34	28	21	10	7	0	62	17	29
2017	AS-03	35	45	20	0	0	0	80	0	20
2017	AS-04	30	19	27	15	8	0	50	23	26
2017	AS-05	21	29	43	7	0	0	50	7	14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	29	15	16	12	1	2	56	29	122
2017	AS-01	36	23	23	5	5	5	5	65	10	22
2017	AS-02	38	28	14	14	7	0	0	65	21	29
2017	AS-03	30	45	10	15	0	0	0	75	15	20
2017	AS-04	15	34	15	15	15	0	4	52	32	26
2017	AS-05	14	29	14	14	29	0	0	43	43	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	21	12	5	6	1	2	77	11	121
2017	AS-01	63	18	5	0	0	5	9	95	0	22
2017	AS-02	55	17	21	3	3	0	0	72	7	29
2017	AS-03	65	20	10	0	0	0	5	89	0	20
2017	AS-04	56	12	16	8	8	0	0	68	16	25
2017	AS-05	43	29	0	14	14	0	0	71	29	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	28	17	7	6	70	13	122
2017	AS-01	54	23	9	9	5	77	14	22
2017	AS-02	55	24	17	3	0	79	3	29
2017	AS-03	50	25	15	5	5	75	10	20
2017	AS-04	23	43	19	15	0	65	15	26
2017	AS-05	36	36	21	0	7	71	7	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	38	20	7	3	2	69	11	122
2017	AS-01	36	41	5	9	5	5	81	14	22
2017	AS-02	42	31	14	7	3	3	75	11	29
2017	AS-03	35	40	15	5	5	0	75	10	20
2017	AS-04	15	38	35	12	0	0	54	12	26
2017	AS-05	29	50	14	0	7	0	79	7	14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	28	29	13	4	54	17	122
2017	AS-01	40	23	27	0	9	63	9	22
2017	AS-02	38	27	24	10	0	65	10	29
2017	AS-03	30	30	25	15	0	60	15	20
2017	AS-04	12	34	27	23	4	46	27	26
2017	AS-05	21	36	36	7	0	57	7	14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	31	25	11	3	61	14	120
2017	AS-01	31	23	27	9	9	54	18	22
2017	AS-02	38	24	24	14	0	62	14	29
2017	AS-03	30	35	30	5	0	65	5	20
2017	AS-04	27	34	19	15	4	61	19	26
2017	AS-05	36	43	14	7	0	79	7	14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	33	19	7	3	71	10	122
2017	AS-01	36	41	5	5	14	77	18	22
2017	AS-02	52	31	14	3	0	83	3	29
2017	AS-03	55	20	20	5	0	75	5	20
2017	AS-04	35	38	15	11	0	73	11	26
2017	AS-05	21	43	29	7	0	64	7	14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	67	22	7	1	2	2	91	3	122
2017	AS-01	77	14	5	0	5	0	91	5	22
2017	AS-02	52	34	10	0	0	3	89	0	29
2017	AS-03	80	15	5	0	0	0	95	0	20
2017	AS-04	77	11	8	0	0	4	92	0	26
2017	AS-05	64	21	7	7	0	0	86	7	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	73	11	7	4	2	1	2	86	6	121
2017	AS-01	73	14	0	0	5	0	9	95	5	22
2017	AS-02	69	10	7	10	0	3	0	82	11	29
2017	AS-03	89	0	5	5	0	0	0	89	5	19
2017	AS-04	69	11	12	4	0	0	4	84	4	26
2017	AS-05	93	0	7	0	0	0	0	93	0	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	26	13	3	2	1	2	81	6	122
2017	AS-01	45	27	9	9	5	0	5	76	14	22
2017	AS-02	58	17	17	0	3	3	0	78	4	29
2017	AS-03	65	30	5	0	0	0	0	95	0	20
2017	AS-04	54	27	11	4	0	0	4	84	4	26
2017	AS-05	57	29	14	0	0	0	0	86	0	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	20	9	2	4	3	84	7	122
2017	AS-01	63	14	9	0	5	9	85	5	22
2017	AS-02	69	17	7	7	0	0	86	7	29
2017	AS-03	70	25	5	0	0	0	95	0	20
2017	AS-04	57	23	8	0	8	4	84	8	26
2017	AS-05	71	14	7	0	7	0	86	7	14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	17	5	3	2	1	13	88	6	121
2017	AS-01	63	14	0	0	0	0	23	100	0	22
2017	AS-02	69	10	0	3	0	3	14	96	4	29
2017	AS-03	74	5	5	0	0	0	15	94	0	19
2017	AS-04	58	19	8	8	0	0	8	83	8	26
2017	AS-05	50	21	7	0	7	0	14	83	8	14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	73	8	7	1	2	1	7	88	4	121
2017	AS-01	68	9	0	0	5	0	18	94	6	22
2017	AS-02	76	7	10	0	0	3	3	89	0	29
2017	AS-03	80	10	5	0	0	0	5	95	0	20
2017	AS-04	77	8	4	0	4	0	8	92	4	26
2017	AS-05	86	0	7	7	0	0	0	86	7	14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	21	16	3	7	1	2	73	11	122
2017	AS-01	36	32	18	5	5	0	5	71	10	22
2017	AS-02	38	28	14	0	14	3	3	71	15	29
2017	AS-03	55	10	15	10	5	0	5	68	16	20
2017	AS-04	58	19	15	4	4	0	0	77	8	26
2017	AS-05	71	0	14	0	14	0	0	71	14	14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	24	9	2	2	1	2	86	5	122
2017	AS-01	59	23	18	0	0	0	0	82	0	22
2017	AS-02	65	21	7	0	0	3	3	93	0	29
2017	AS-03	65	10	10	10	5	0	0	75	15	20
2017	AS-04	54	31	8	0	4	0	4	88	4	26
2017	AS-05	79	21	0	0	0	0	0	100	0	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	38	34	10	3	52	13	122
2017	AS-01	23	37	27	9	5	60	14	22
2017	AS-02	14	45	31	10	0	58	10	29
2017	AS-03	20	55	25	0	0	75	0	20
2017	AS-04	12	34	35	19	0	46	19	26
2017	AS-05	7	36	43	14	0	43	14	14

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	4	17	34	28	16	1	45	21	120
2017	AS-01	5	14	19	18	43	0	62	19	21
2017	AS-02	0	18	29	39	11	4	52	18	28
2017	AS-03	0	5	35	35	25	0	60	5	20
2017	AS-04	4	27	34	31	4	0	35	31	26
2017	AS-05	7	14	43	29	7	0	36	21	14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	36	23	6	7	10	1	59	16	122
2017	AS-01	18	37	32	0	5	9	0	60	5	22
2017	AS-02	24	31	10	3	7	24	0	73	13	29
2017	AS-03	20	25	40	10	5	0	0	45	15	20
2017	AS-04	12	46	23	8	8	0	4	60	16	26
2017	AS-05	14	50	14	7	0	14	0	75	8	14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	44	22	10	3	2	64	13	122
2017	AS-01	22	46	9	18	0	5	71	19	22
2017	AS-02	24	48	21	7	0	0	72	7	29
2017	AS-03	20	35	25	15	5	0	55	20	20
2017	AS-04	19	46	19	4	4	8	71	8	26
2017	AS-05	7	64	29	0	0	0	71	0	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	14	86	121
2017	AS-01	23	77	22
2017	AS-04	19	81	26
2017	AS-05	0	100	14
2014	AS	14	86	114
2014	AS-02	15	85	34

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	76	24	17
2014	AS	60	40	15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	46	0	0	0	0	0	100	0	13

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	21	26	10	5	4	3	33	67	122
2017	AS-01	23	23	27	5	5	9	9	28	72	22
2017	AS-02	38	14	21	14	3	7	3	42	58	29
2017	AS-03	35	25	10	15	10	0	5	37	63	20
2017	AS-04	34	23	23	12	8	0	0	34	66	26
2017	AS-05	29	14	50	0	0	7	0	31	69	14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	28	75
2017	AS-01	23	13
2017	AS-02	53	15
2017	AS-03	25	12
2017	AS-04	19	16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	20	75
2017	AS-01	23	13
2017	AS-02	20	15
2017	AS-03	17	12
2017	AS-04	13	16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	19	75
2017	AS-01	23	13
2017	AS-02	40	15
2017	AS-03	0	12
2017	AS-04	19	16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	58	75
2017	AS-01	39	13
2017	AS-02	34	15
2017	AS-03	59	12
2017	AS-04	69	16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	4	75
2017	AS-01	0	13
2017	AS-02	0	15
2017	AS-03	8	12
2017	AS-04	13	16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	34	75
2017	AS-01	53	13
2017	AS-02	26	15
2017	AS-03	33	12
2017	AS-04	13	16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	4	52	20	15	3	7	75
2017	AS-01	8	49	34	0	8	0	12
2017	AS-02	0	60	13	7	0	20	15
2017	AS-03	0	50	8	33	0	8	12
2017	AS-04	12	41	18	24	0	6	17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	35	11	16	9	11	60	28	75
2017	AS-01	8	42	0	16	25	8	55	45	12
2017	AS-02	20	26	13	13	7	20	58	25	15
2017	AS-03	17	50	16	17	0	0	67	17	12
2017	AS-04	12	35	12	18	6	18	57	29	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	4	21	11	12	24	1	28	35	50	76
2017	AS-01	8	31	16	14	23	0	8	42	41	13
2017	AS-02	0	27	13	7	33	0	20	34	50	15
2017	AS-03	0	42	0	8	17	0	33	63	38	12
2017	AS-04	0	12	6	6	12	6	59	33	50	17

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)