2017 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 61 12 5 6 0 0 77 11 18
2017 Non-visible minority 24 45 6 18 6 0 0 70 24 167
2014 Visible minority 48 35 12 6 0 0 0 82 6 17
2014 Non-visible minority 30 48 7 10 4 1 0 78 14 160
2011 Visible minority 45 40 0 16 0 0 0 84 16 13
2011 Non-visible minority 37 48 5 9 2 0 0 85 11 164
2008 Visible minority 41 41 6 6 6 0 0 82 12 17
2008 Non-visible minority 37 48 3 8 3 0 0 85 12 172

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 79 16 6 0 0 0 0 94 0 18
2017 Non-visible minority 63 24 4 4 3 1 2 89 7 167
2014 Visible minority 65 30 6 0 0 0 0 94 0 17
2014 Non-visible minority 73 18 4 3 2 0 0 91 5 160
2011 Visible minority 62 15 8 15 0 0 0 77 15 13
2011 Non-visible minority 73 17 6 3 1 0 1 91 4 164
2008 Visible minority 76 18 0 0 6 0 0 94 6 17
2008 Non-visible minority 72 17 5 2 2 1 1 91 4 172

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 17 12 0 5 0 0 83 5 18
2017 Non-visible minority 62 23 8 3 3 0 0 86 6 167
2014 Visible minority 60 29 6 6 0 0 0 88 6 17
2014 Non-visible minority 65 19 3 8 3 0 2 85 11 160
2011 Visible minority 54 23 23 0 0 0 0 77 0 13
2011 Non-visible minority 63 14 9 9 3 0 1 79 13 164
2008 Visible minority 71 18 6 6 0 0 0 88 6 17
2008 Non-visible minority 62 19 6 6 5 1 1 83 11 172

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 34 0 12 11 0 0 78 22 18
2017 Non-visible minority 46 32 7 10 5 0 0 79 14 166
2014 Visible minority 53 35 11 0 0 0 0 89 0 17
2014 Non-visible minority 48 31 6 9 5 0 0 80 14 160
2011 Visible minority 52 40 8 0 0 0 0 92 0 13
2011 Non-visible minority 51 30 9 7 4 0 0 81 10 163

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 29 35 5 6 0 0 55 11 18
2017 Non-visible minority 28 32 14 18 7 0 1 61 26 167
2014 Visible minority 24 46 12 6 6 6 0 75 12 17
2014 Non-visible minority 27 38 11 16 7 0 1 66 23 160
2011 Visible minority 46 39 8 0 0 0 7 92 0 13
2011 Non-visible minority 33 41 11 9 4 1 1 75 14 163
2008 Visible minority 24 53 18 6 0 0 0 76 6 17
2008 Non-visible minority 29 41 10 12 6 0 2 71 18 172

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 40 6 0 0 0 0 94 0 18
2017 Non-visible minority 60 33 5 2 0 0 0 92 2 165
2014 Visible minority 70 30 0 0 0 0 0 100 0 17
2014 Non-visible minority 58 34 6 1 1 0 0 92 2 160
2011 Visible minority 76 24 0 0 0 0 0 100 0 13
2011 Non-visible minority 61 32 4 2 1 0 0 94 2 164
2008 Visible minority 53 41 0 6 0 0 0 94 6 17
2008 Non-visible minority 59 31 6 2 2 0 0 90 3 172

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 34 6 0 0 0 0 94 0 18
2017 Non-visible minority 61 32 5 2 0 0 0 93 2 165
2014 Visible minority 77 23 0 0 0 0 0 100 0 17
2014 Non-visible minority 62 33 3 2 1 0 0 95 3 160
2011 Visible minority 76 24 0 0 0 0 0 100 0 13
2011 Non-visible minority 60 35 3 2 1 0 0 95 2 164
2008 Visible minority 65 29 6 0 0 0 0 94 0 17
2008 Non-visible minority 60 33 3 3 1 0 0 94 3 172

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 37 6 0 16 0 0 78 16 18
2017 Non-visible minority 40 38 8 12 2 0 0 78 14 165
2014 Visible minority 52 42 6 0 0 0 0 94 0 17
2014 Non-visible minority 47 34 8 7 3 1 0 82 10 160

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 31 23 0 5 0 0 72 5 18
2017 Non-visible minority 46 30 11 7 6 0 0 76 13 165
2014 Visible minority 48 29 17 6 0 0 0 77 6 17
2014 Non-visible minority 36 38 11 9 4 0 1 74 14 160
2011 Visible minority 45 48 0 0 0 0 7 100 0 13
2011 Non-visible minority 38 39 13 5 4 1 1 78 9 164

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 16 16 16 6 0 0 62 22 18
2017 Non-visible minority 47 22 4 9 4 0 14 80 15 165
2014 Visible minority 48 30 5 5 0 0 12 88 6 17
2014 Non-visible minority 40 34 7 8 2 1 8 82 10 160
2011 Visible minority 37 15 0 32 16 0 0 52 48 13
2011 Non-visible minority 36 33 4 7 5 1 13 80 15 164
2008 Visible minority 41 18 12 18 6 6 0 63 25 17
2008 Non-visible minority 45 24 7 5 9 1 8 76 16 172

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 38 12 0 6 0 0 83 6 18
2017 Non-visible minority 43 36 10 6 6 0 0 79 11 167
2014 Visible minority 58 36 6 0 0 0 0 94 0 17
2014 Non-visible minority 43 35 9 11 2 0 0 78 13 160
2011 Visible minority 52 40 0 0 8 0 0 92 8 13
2011 Non-visible minority 51 37 5 7 1 0 0 87 8 164
2008 Visible minority 47 41 6 0 6 0 0 88 6 17
2008 Non-visible minority 51 35 8 4 2 0 0 86 6 170

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 27 23 16 11 0 0 50 28 18
2017 Non-visible minority 27 34 12 14 11 0 1 62 26 167
2014 Visible minority 36 18 23 11 12 0 0 54 23 17
2014 Non-visible minority 27 32 16 14 10 1 1 60 25 160
2011 Visible minority 23 23 23 15 16 0 0 46 31 13
2011 Non-visible minority 21 41 18 14 6 0 0 61 20 163

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 56 6 6 11 0 0 78 16 18
2017 Non-visible minority 31 39 11 14 5 0 0 70 19 167

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 23 11 0 11 0 0 78 11 18
2017 Non-visible minority 51 32 10 4 3 1 0 83 7 166
2014 Visible minority 77 23 0 0 0 0 0 100 0 17
2014 Non-visible minority 50 32 11 4 2 0 0 82 6 160
2011 Visible minority 54 30 16 0 0 0 0 84 0 13
2011 Non-visible minority 48 39 8 4 2 0 0 86 5 164
2008 Visible minority 59 24 12 0 6 0 0 82 6 17
2008 Non-visible minority 54 35 6 2 2 1 0 90 4 172

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 38 18 0 16 0 0 66 16 18
2017 Non-visible minority 32 37 12 11 9 0 0 68 20 167

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 33 12 0 6 0 0 82 6 18
2017 Non-visible minority 61 28 6 3 1 0 0 90 4 166
2014 Visible minority 82 18 0 0 0 0 0 100 0 17
2014 Non-visible minority 64 28 5 3 1 0 0 92 3 159
2011 Visible minority 77 15 8 0 0 0 0 92 0 13
2011 Non-visible minority 71 23 4 2 0 0 0 94 2 164

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 16 23 11 22 0 0 44 33 18
2017 Non-visible minority 35 34 12 12 7 0 0 69 19 167
2014 Visible minority 29 47 12 6 6 0 0 76 12 17
2014 Non-visible minority 21 44 13 12 9 1 1 66 21 160
2011 Visible minority 61 32 7 0 0 0 0 93 0 13
2011 Non-visible minority 35 43 11 7 4 0 1 79 11 163

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 21 17 6 22 0 0 55 28 18
2017 Non-visible minority 31 37 15 7 9 0 0 69 16 167
2014 Visible minority 30 40 24 6 0 0 0 71 6 17
2014 Non-visible minority 32 32 16 8 12 1 1 65 20 160

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 39 12 6 16 0 0 66 22 18
2017 Non-visible minority 33 37 12 9 9 0 1 70 18 166
2014 Visible minority 41 36 17 0 6 0 0 77 6 17
2014 Non-visible minority 31 37 11 14 7 0 0 68 21 160
2011 Visible minority 45 39 8 8 0 0 0 84 8 13
2011 Non-visible minority 39 37 17 4 2 0 1 76 7 164

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 27 18 5 6 0 0 72 11 18
2017 Non-visible minority 51 31 10 5 3 0 0 82 7 166
2014 Visible minority 53 47 0 0 0 0 0 100 0 17
2014 Non-visible minority 49 32 10 6 2 1 0 82 8 159
2011 Visible minority 84 8 0 8 0 0 0 92 8 13
2011 Non-visible minority 56 35 6 4 0 0 0 90 4 164
2008 Visible minority 53 35 6 6 0 0 0 88 6 17
2008 Non-visible minority 52 38 5 3 2 1 0 91 5 172

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 23 33 11 0 6 0 54 11 18
2017 Non-visible minority 31 37 19 3 6 2 2 71 10 167
2014 Visible minority 42 35 18 5 0 0 0 77 5 17
2014 Non-visible minority 26 41 20 8 4 1 1 68 12 159
2011 Visible minority 24 52 16 8 0 0 0 76 8 13
2011 Non-visible minority 27 41 21 6 4 1 1 69 10 164
2008 Visible minority 29 18 29 18 6 0 0 47 24 17
2008 Non-visible minority 26 44 17 9 4 0 1 70 13 172

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 18 51 15 0 0 0 15 34 18
2017 Non-visible minority 7 25 38 19 8 1 2 28 33 167
2014 Visible minority 0 29 35 29 7 0 0 36 29 17
2014 Non-visible minority 8 28 33 22 6 3 0 29 37 160
2011 Visible minority 0 45 48 7 0 0 0 7 45 13
2011 Non-visible minority 4 19 47 22 8 1 1 30 23 164
2008 Visible minority 24 18 35 24 0 0 0 24 41 17
2008 Non-visible minority 4 24 40 23 8 1 1 31 28 172

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 17 16 39 11 0 6 53 30 18
2017 Non-visible minority 5 15 31 28 17 2 2 47 21 167
2014 Visible minority 6 11 12 41 17 13 0 66 20 17
2014 Non-visible minority 3 12 25 30 23 5 1 57 16 160
2011 Visible minority 0 0 47 53 0 0 0 53 0 13
2011 Non-visible minority 3 8 28 32 22 1 5 58 12 162
2008 Visible minority 6 24 24 12 18 0 18 36 36 17
2008 Non-visible minority 4 13 27 36 18 1 2 55 17 170

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 18 20 29 11 0 0 40 40 18
2017 Non-visible minority 17 22 25 19 14 1 2 34 40 166
2014 Visible minority 12 12 23 35 12 6 0 50 25 17
2014 Non-visible minority 16 27 23 17 13 2 1 31 45 159
2011 Visible minority 38 15 32 7 8 0 0 15 53 13
2011 Non-visible minority 12 29 25 19 13 1 2 33 42 164
2008 Visible minority 24 6 35 18 6 0 12 27 33 17
2008 Non-visible minority 12 22 26 23 12 1 3 37 36 171

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 16 34 22 12 0 6 35 29 18
2017 Non-visible minority 8 14 37 28 11 0 2 40 22 166
2014 Visible minority 0 5 35 30 24 0 6 57 6 17
2014 Non-visible minority 10 14 35 28 10 3 1 39 25 159
2011 Visible minority 8 7 32 37 16 0 0 53 15 13
2011 Non-visible minority 4 15 33 32 14 1 2 47 19 163
2008 Visible minority 18 6 41 18 12 6 0 31 25 17
2008 Non-visible minority 5 15 34 33 11 1 1 45 20 171

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 17 56 6 5 0 0 11 34 18
2017 Non-visible minority 17 24 33 15 7 1 3 23 42 167
2014 Visible minority 29 12 29 12 18 0 0 30 40 17
2014 Non-visible minority 12 22 31 21 7 4 3 30 37 160
2011 Visible minority 15 40 30 7 8 0 0 15 55 13
2011 Non-visible minority 12 25 30 23 8 0 2 32 38 163
2008 Visible minority 12 24 35 12 12 0 6 25 38 17
2008 Non-visible minority 9 22 35 22 9 1 3 32 32 170

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 11 27 22 22 0 0 44 29 18
2017 Non-visible minority 4 7 34 34 15 3 3 53 12 165
2014 Visible minority 11 6 17 29 17 19 0 57 21 17
2014 Non-visible minority 2 10 30 33 18 3 4 54 13 160
2011 Visible minority 7 14 32 39 8 0 0 47 21 13
2011 Non-visible minority 6 16 26 27 21 1 4 50 22 164
2008 Visible minority 6 24 24 12 18 6 12 36 36 17
2008 Non-visible minority 9 11 27 28 18 2 4 50 21 170

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 17 32 12 17 0 0 29 40 18
2017 Non-visible minority 15 20 34 16 12 2 1 28 36 167
2014 Visible minority 12 6 41 17 24 0 0 41 17 17
2014 Non-visible minority 18 24 23 17 11 4 2 30 45 160
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 83 0 12 0 5 0 0 83 5 18
2017 Non-visible minority 64 21 5 5 4 0 1 86 9 167
2014 Visible minority 70 24 6 0 0 0 0 94 0 17
2014 Non-visible minority 62 17 7 5 3 0 6 84 9 160
2011 Visible minority 84 8 8 0 0 0 0 92 0 13
2011 Non-visible minority 63 18 7 5 3 0 3 84 8 164
2008 Visible minority 53 29 6 6 6 0 0 82 12 17
2008 Non-visible minority 63 15 8 3 3 1 6 84 8 172

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 37 0 12 16 0 0 72 28 18
2017 Non-visible minority 26 22 13 10 19 6 3 53 32 167
2014 Visible minority 48 29 17 0 0 0 6 82 0 17
2014 Non-visible minority 21 26 16 12 15 5 6 52 30 160

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 22 11 17 0 0 0 73 17 18
2017 Non-visible minority 44 30 7 8 11 1 0 74 19 166
2014 Visible minority 48 29 17 6 0 0 0 77 6 17
2014 Non-visible minority 33 35 10 13 8 1 1 69 21 159

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 33 6 15 6 0 0 73 21 18
2017 Non-visible minority 43 29 10 9 7 0 2 73 17 166
2014 Visible minority 53 47 0 0 0 0 0 100 0 17
2014 Non-visible minority 43 38 7 6 2 2 2 84 8 160
2011 Visible minority 54 31 7 8 0 0 0 85 8 13
2011 Non-visible minority 43 38 7 7 3 1 1 83 10 164
2008 Visible minority 29 53 6 0 12 0 0 82 12 17
2008 Non-visible minority 37 42 10 6 2 2 1 81 9 172

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 25 22 6 11 6 0 58 18 18
2017 Non-visible minority 38 22 11 9 10 8 2 67 21 166
2014 Visible minority 47 29 6 12 0 6 0 81 12 17
2014 Non-visible minority 42 27 8 7 3 11 2 79 11 160
2011 Visible minority 46 23 7 16 0 8 0 75 17 13
2011 Non-visible minority 48 29 8 5 4 4 1 81 10 164
2008 Visible minority 29 29 18 0 18 6 0 63 19 17
2008 Non-visible minority 41 24 14 7 6 7 1 70 14 172

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 23 22 12 11 11 0 51 25 18
2017 Non-visible minority 14 22 14 13 18 14 5 45 38 167
2014 Visible minority 29 18 22 6 6 19 0 58 15 17
2014 Non-visible minority 12 22 13 17 16 17 3 42 41 160

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 32 16 0 5 0 0 79 5 18
2017 Non-visible minority 40 34 6 12 6 0 0 75 19 167
2014 Visible minority 60 29 6 0 6 0 0 89 6 17
2014 Non-visible minority 41 39 6 8 5 0 1 80 13 160
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 28 23 6 11 0 0 61 16 18
2017 Non-visible minority 40 29 12 11 6 1 2 70 17 167
2014 Visible minority 54 17 18 5 6 0 0 71 11 17
2014 Non-visible minority 33 34 12 9 8 3 1 69 18 160
2011 Visible minority 53 32 8 0 0 0 7 92 0 13
2011 Non-visible minority 28 40 17 9 6 0 1 69 14 163
2008 Visible minority 41 29 18 0 12 0 0 71 12 17
2008 Non-visible minority 26 42 13 10 9 0 1 68 19 172

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 44 12 6 11 0 0 72 16 18
2017 Non-visible minority 50 23 14 4 5 3 1 77 9 167
2014 Visible minority 54 35 0 11 0 0 0 89 11 17
2014 Non-visible minority 42 27 9 9 6 4 2 74 16 160
2011 Visible minority 54 23 8 8 0 7 0 83 8 13
2011 Non-visible minority 49 29 10 7 3 1 1 80 10 164
2008 Visible minority 47 18 12 24 0 0 0 65 24 17
2008 Non-visible minority 41 31 13 5 8 2 1 74 13 172

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 27 12 11 6 0 0 72 16 18
2017 Non-visible minority 52 18 14 8 7 0 1 70 15 167
2014 Visible minority 54 35 0 11 0 0 0 89 11 17
2014 Non-visible minority 40 32 11 8 7 2 1 74 15 160
2011 Visible minority 69 15 8 8 0 0 0 84 8 13
2011 Non-visible minority 43 35 10 7 3 0 1 79 10 162
2008 Visible minority 41 29 12 12 6 0 0 71 18 17
2008 Non-visible minority 39 36 10 5 8 1 2 77 13 172

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 84 6 11 0 0 0 0 89 0 18
2017 Non-visible minority 81 13 2 1 1 0 2 96 2 167
2014 Visible minority 82 18 0 0 0 0 0 100 0 17
2014 Non-visible minority 75 12 4 3 2 0 4 91 5 158
2011 Visible minority 77 7 8 0 0 8 0 91 0 13
2011 Non-visible minority 74 13 7 1 1 0 4 91 2 163
2008 Visible minority 82 0 0 6 6 0 6 88 13 17
2008 Non-visible minority 78 8 7 1 2 1 3 90 3 172

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 20 27 0 6 5 0 65 6 18
2017 Non-visible minority 58 23 7 4 3 1 4 85 8 166
2014 Visible minority 66 17 17 0 0 0 0 83 0 17
2014 Non-visible minority 54 23 6 7 5 2 4 81 13 159
2011 Visible minority 74 17 10 0 0 0 0 90 0 12
2011 Non-visible minority 49 27 10 7 3 1 4 79 11 164

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 0 27 6 11 0 0 56 16 18
2017 Non-visible minority 60 18 9 6 6 0 1 78 12 165

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 33 22 0 5 0 0 73 5 18
2017 Non-visible minority 56 22 10 4 6 1 1 79 10 166

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 11 17 11 11 0 0 61 22 18
2017 Non-visible minority 53 21 10 7 8 0 1 75 15 165
2014 Visible minority 59 24 11 6 0 0 0 84 6 17
2014 Non-visible minority 46 27 8 8 10 1 1 74 18 160
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 27 27 10 8 5 12 12 71 16 41
2014 Non-visible minority 28 31 18 2 10 5 5 66 14 39

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 27 23 12 11 0 0 55 22 18
2017 Non-visible minority 21 32 12 14 12 9 0 59 28 167
2014 Visible minority 36 23 12 11 0 18 0 72 14 17
2014 Non-visible minority 32 32 9 15 4 7 0 69 21 160
2011 Visible minority 32 22 14 16 8 8 0 59 26 13
2011 Non-visible minority 37 30 14 7 4 8 0 72 12 164

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 21 23 6 16 0 0 55 22 18
2017 Non-visible minority 20 29 14 17 19 1 0 50 36 167
2014 Visible minority 30 41 11 0 12 6 0 75 12 17
2014 Non-visible minority 27 31 12 17 9 3 1 60 27 160
2011 Visible minority 30 39 7 0 24 0 0 69 24 13
2011 Non-visible minority 35 32 14 12 6 2 0 68 18 164
2008 Visible minority 12 24 12 6 41 6 0 38 50 17
2008 Non-visible minority 22 34 13 13 16 3 0 57 29 172

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 21 28 6 16 0 0 50 22 18
2017 Non-visible minority 16 24 16 24 16 4 0 42 41 167
2014 Visible minority 30 35 17 0 12 6 0 69 12 17
2014 Non-visible minority 18 31 14 24 6 7 0 52 32 160
2011 Visible minority 23 31 22 8 16 0 0 54 24 13
2011 Non-visible minority 19 41 17 16 5 2 0 61 21 164
2008 Visible minority 12 18 12 6 47 6 0 31 56 17
2008 Non-visible minority 11 34 24 16 10 4 0 47 28 172

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 22 18 5 24 0 0 53 29 17
2017 Non-visible minority 29 25 15 15 12 4 0 56 28 167
2014 Visible minority 35 41 0 0 17 6 0 81 19 17
2014 Non-visible minority 24 25 17 16 10 7 0 53 28 160
2011 Visible minority 37 24 0 8 16 15 0 72 28 13
2011 Non-visible minority 27 33 20 9 6 5 0 63 16 164
2008 Visible minority 12 18 12 24 35 0 0 29 59 17
2008 Non-visible minority 17 30 19 12 16 6 0 50 30 172

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 16 22 12 17 0 0 50 28 18
2017 Non-visible minority 18 32 18 13 18 1 0 50 32 167
2014 Visible minority 35 29 12 6 12 6 0 69 19 17
2014 Non-visible minority 23 24 16 18 11 8 0 50 32 159
2011 Visible minority 30 31 8 0 24 7 0 66 25 13
2011 Non-visible minority 24 38 15 14 6 4 0 64 21 164
2008 Visible minority 18 29 18 12 18 6 0 50 31 17
2008 Non-visible minority 22 41 14 15 6 1 0 64 22 171
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 33 17 0 6 0 0 77 6 18
2017 Non-visible minority 40 36 10 9 5 0 0 76 14 166
2014 Visible minority 41 47 6 0 0 6 0 94 0 17
2014 Non-visible minority 41 40 8 6 4 2 0 82 9 160
2011 Visible minority 46 38 8 0 0 8 0 91 0 13
2011 Non-visible minority 46 36 8 7 3 1 0 83 10 164

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 28 11 6 5 0 0 78 11 18
2017 Non-visible minority 58 31 7 2 2 1 0 90 3 166
2014 Visible minority 53 35 6 0 0 6 0 94 0 17
2014 Non-visible minority 65 25 6 3 1 1 0 91 3 161
2011 Visible minority 55 30 7 8 0 0 0 85 8 13
2011 Non-visible minority 59 28 6 3 2 2 0 89 5 164

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 32 12 6 11 6 0 70 17 18
2017 Non-visible minority 33 36 9 10 9 4 0 71 20 166
2014 Visible minority 35 53 6 6 0 0 0 88 6 17
2014 Non-visible minority 37 31 11 10 7 3 1 71 18 161
2011 Visible minority 40 29 0 24 0 7 0 75 25 13
2011 Non-visible minority 41 30 11 6 4 5 3 77 11 164
2008 Visible minority 47 35 6 6 0 6 0 88 6 17
2008 Non-visible minority 37 28 11 10 9 3 1 68 20 172

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 33 6 17 17 6 0 58 36 18
2017 Non-visible minority 18 33 22 10 9 8 0 56 20 167
2014 Visible minority 30 47 0 6 0 17 0 93 7 17
2014 Non-visible minority 19 31 19 14 6 8 3 56 22 161
2011 Visible minority 16 46 15 0 8 15 0 73 9 13
2011 Non-visible minority 24 33 17 8 7 9 2 64 17 164

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 16 27 12 16 6 6 38 32 18
2017 Non-visible minority 19 25 15 14 13 11 3 50 32 167
2014 Visible minority 36 0 29 6 6 18 6 47 15 17
2014 Non-visible minority 20 22 17 11 14 11 5 49 30 161
2011 Visible minority 16 22 15 8 16 14 9 50 31 13
2011 Non-visible minority 23 26 11 9 9 17 5 62 24 164

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 32 12 0 5 0 0 83 5 18
2017 Non-visible minority 50 31 7 6 4 1 1 83 10 167
2014 Visible minority 58 30 12 0 0 0 0 88 0 17
2014 Non-visible minority 55 16 8 4 5 5 6 80 11 161

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 29 5 0 6 0 0 89 6 18
2017 Non-visible minority 64 20 6 4 1 2 2 88 6 167
2014 Visible minority 70 18 6 0 0 6 0 94 0 17
2014 Non-visible minority 66 16 7 2 2 4 3 87 5 161
2011 Visible minority 77 8 8 0 0 0 7 92 0 13
2011 Non-visible minority 66 18 12 1 1 1 1 85 3 164
2008 Visible minority 71 18 12 0 0 0 0 88 0 17
2008 Non-visible minority 63 19 10 2 1 2 2 86 4 172

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 32 23 12 17 0 0 49 28 18
2017 Non-visible minority 25 25 14 16 16 3 0 52 33 167
2014 Visible minority 24 30 34 0 12 0 0 54 12 17
2014 Non-visible minority 23 26 22 12 11 5 1 52 25 160
2011 Visible minority 38 31 0 16 8 7 0 75 25 13
2011 Non-visible minority 24 37 17 10 10 2 0 62 21 163
2008 Visible minority 12 24 24 6 29 6 0 38 38 17
2008 Non-visible minority 19 36 13 10 19 2 1 57 30 171

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 22 39 23 16 0 0 22 39 18
2017 Non-visible minority 10 17 17 17 30 2 7 30 52 167
2014 Visible minority 24 0 35 11 24 5 0 25 37 17
2014 Non-visible minority 11 24 12 17 26 6 3 39 48 161
2011 Visible minority 31 8 15 8 23 15 0 46 36 13
2011 Non-visible minority 8 22 17 21 27 1 5 32 50 163
2008 Visible minority 6 18 6 12 53 6 0 25 69 17
2008 Non-visible minority 5 20 18 16 36 2 2 27 55 172

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 21 28 12 17 0 6 40 30 18
2017 Non-visible minority 23 34 17 12 11 2 0 58 24 167

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 21 33 6 5 0 0 56 11 18
2017 Non-visible minority 34 32 13 3 7 10 0 74 11 167
2014 Visible minority 41 29 24 0 6 0 0 70 6 17
2014 Non-visible minority 37 32 17 4 3 5 3 75 7 160

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 37 23 0 5 0 0 72 5 18
2017 Non-visible minority 32 39 12 7 6 4 0 74 14 167
2014 Visible minority 41 53 6 0 0 0 0 94 0 17
2014 Non-visible minority 40 34 10 5 4 6 1 79 10 161
2011 Visible minority 45 24 7 8 8 8 0 75 17 13
2011 Non-visible minority 40 39 9 7 3 2 1 81 9 163

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 40 6 0 5 0 0 88 5 17
2017 Non-visible minority 46 33 9 6 6 0 1 79 13 167
2014 Visible minority 47 47 6 0 0 0 0 94 0 17
2014 Non-visible minority 49 29 10 7 4 1 0 79 11 161
2011 Visible minority 61 23 8 8 0 0 0 84 8 13
2011 Non-visible minority 52 33 4 6 4 1 0 85 11 164
2008 Visible minority 35 24 12 6 24 0 0 59 29 17
2008 Non-visible minority 40 34 9 11 5 1 0 74 16 172

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 27 12 6 16 0 0 66 22 18
2017 Non-visible minority 38 25 17 10 9 1 0 64 19 167
2014 Visible minority 35 41 12 6 6 0 0 76 12 17
2014 Non-visible minority 47 24 14 9 5 1 0 72 14 161
2011 Visible minority 54 30 8 8 0 0 0 84 8 13
2011 Non-visible minority 48 29 13 5 2 2 0 79 7 164

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 32 6 6 16 0 0 72 22 18
2017 Non-visible minority 37 30 10 12 9 1 0 68 21 167
2014 Visible minority 30 59 0 6 6 0 0 88 12 17
2014 Non-visible minority 43 28 13 10 5 1 0 72 15 161
2011 Visible minority 47 22 15 16 0 0 0 69 16 13
2011 Non-visible minority 46 31 15 6 2 0 0 77 8 163
2008 Visible minority 35 24 6 24 12 0 0 59 35 17
2008 Non-visible minority 42 29 11 13 4 1 0 72 17 171

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 32 12 6 21 0 0 61 27 18
2017 Non-visible minority 39 25 11 10 7 5 2 70 18 167
2014 Visible minority 30 41 5 6 12 5 0 76 19 17
2014 Non-visible minority 43 22 17 11 6 2 1 66 17 161
2011 Visible minority 45 17 16 8 7 7 0 67 16 13
2011 Non-visible minority 45 22 18 7 4 4 1 70 11 162
2008 Visible minority 41 12 12 12 24 0 0 53 35 17
2008 Non-visible minority 42 24 15 8 6 4 1 69 15 171
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 16 49 35 18
2017 Non-visible minority 22 51 27 166
2014 Visible minority 6 78 16 17
2014 Non-visible minority 21 50 29 161
2011 Visible minority 23 54 23 13
2011 Non-visible minority 18 45 37 164

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-visible minority 22 6 31 23 5 13 38
2014 Non-visible minority 38 3 47 6 9999 6 34
2011 Non-visible minority 59 6 29 3 9999 3 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 21 79 167
2014 Non-visible minority 24 76 161

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 33 37
2014 Non-visible minority 35 39

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 75 37
2014 Non-visible minority 70 39

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 19 37

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 37
2014 Non-visible minority 0 39

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 37
2014 Non-visible minority 0 39

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 37

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 37

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 49 37
2014 Non-visible minority 43 39

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 49 37
2014 Non-visible minority 54 39

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 50 37
2014 Non-visible minority 33 39

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 51 37
2014 Non-visible minority 36 39

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 43 37
2014 Non-visible minority 30 39

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 61 37
2014 Non-visible minority 49 39

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 37 37
2014 Non-visible minority 28 39

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 37

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 19 37
2014 Non-visible minority 15 39

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 39 37
2014 Non-visible minority 49 39

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 35 37
2014 Non-visible minority 18 39

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 23 37

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 61 37
2014 Non-visible minority 49 39

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 45 37
2014 Non-visible minority 33 39

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 27 37
2014 Non-visible minority 13 39

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 27 37
2014 Non-visible minority 15 39

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 37

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 20 37

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 25 37
2014 Non-visible minority 26 39

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 18 33
2014 Non-visible minority 14 36

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 16 33

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 28 33
2014 Non-visible minority 28 36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 14 33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 45 33
2014 Non-visible minority 34 36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 67 33
2014 Non-visible minority 56 36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 33

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 95 5 37

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 26 22 6 11 23 6 45 24 18
2017 Non-visible minority 11 11 21 11 11 29 5 33 35 167
2014 Visible minority 23 18 6 6 6 36 6 70 20 17
2014 Non-visible minority 13 15 19 5 10 31 7 45 24 161

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 31 11 6 11 17 0 66 20 18
2017 Non-visible minority 27 24 15 12 10 12 0 58 25 166
2014 Visible minority 48 29 11 11 0 0 0 78 11 17
2014 Non-visible minority 23 28 18 6 9 15 1 61 18 161
2011 Visible minority 45 25 15 0 8 7 0 75 8 13
2011 Non-visible minority 40 33 13 5 1 7 0 79 7 164
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 59 6 6 0 0 0 88 6 18
2017 Non-visible minority 27 45 8 6 3 2 9 81 11 167
2014 Visible minority 29 48 12 0 0 0 11 87 0 17
2014 Non-visible minority 31 45 11 4 2 1 6 81 7 161
2011 Visible minority 31 54 0 0 0 7 8 100 0 13
2011 Non-visible minority 41 41 6 6 1 1 5 86 7 162
2008 Visible minority 41 47 6 0 0 0 6 94 0 17
2008 Non-visible minority 35 46 8 6 1 1 3 84 7 172

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 16 38 6 11 30 0 22 23 18
2017 Non-visible minority 7 15 13 11 8 34 11 42 34 167
2014 Visible minority 5 25 24 0 6 24 16 51 10 17
2014 Non-visible minority 9 17 17 12 9 26 10 41 33 161
2011 Visible minority 9 22 22 16 16 7 8 36 37 13
2011 Non-visible minority 16 15 20 7 11 22 8 44 27 164

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 34 6 16 0 6 0 76 17 18
2017 Non-visible minority 41 30 8 4 2 6 9 83 7 167
2014 Visible minority 54 29 6 0 0 0 11 93 0 17
2014 Non-visible minority 42 28 10 4 3 6 6 81 8 161
2011 Visible minority 62 30 0 0 0 0 8 100 0 13
2011 Non-visible minority 50 27 9 3 1 5 5 85 5 164
2008 Visible minority 47 41 0 0 0 6 6 100 0 17
2008 Non-visible minority 45 33 8 5 1 5 3 85 6 172

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 26 12 11 0 18 0 73 13 18
2017 Non-visible minority 25 32 12 7 3 11 9 73 12 167
2014 Visible minority 41 36 6 0 0 6 11 93 0 17
2014 Non-visible minority 35 28 11 6 4 10 5 75 12 161
2011 Visible minority 47 22 7 8 8 0 8 75 17 13
2011 Non-visible minority 43 27 13 4 3 7 4 79 7 164
2008 Visible minority 35 24 12 6 6 12 6 71 14 17
2008 Non-visible minority 37 32 10 6 3 7 5 79 10 171
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 9 91 167
2014 Non-visible minority 4 96 158

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 93 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 40 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 34 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 66 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 38 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 52 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 80 15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 21 22 0 5 34 6 54 8 18
2017 Non-visible minority 14 12 18 2 5 42 7 52 14 166
2014 Visible minority 18 35 12 6 0 23 6 76 8 17
2014 Non-visible minority 13 12 22 3 2 42 7 49 8 161

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 31 29 0 5 11 6 59 6 18
2017 Non-visible minority 31 25 19 2 5 16 1 68 9 167
2014 Visible minority 30 46 12 6 0 6 0 81 6 17
2014 Non-visible minority 28 28 17 4 2 19 2 71 7 161
2011 Visible minority 54 23 15 0 8 0 0 77 8 13
2011 Non-visible minority 41 32 14 2 1 8 0 81 4 164
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 34 11 11 12 0 0 67 23 18
2017 Non-visible minority 37 27 16 7 10 0 2 66 18 166

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 12 44 5 17 0 0 34 22 18
2017 Non-visible minority 21 30 26 13 9 0 0 52 22 167

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 23 26 16 17 0 6 36 36 18
2017 Non-visible minority 26 35 15 11 11 0 1 62 23 166

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 40 21 0 17 6 0 59 18 18
2017 Non-visible minority 17 26 30 14 11 0 2 45 25 167

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 44 11 5 6 0 0 78 11 18
2017 Non-visible minority 50 28 8 5 1 2 6 85 6 166

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 38 22 11 0 0 6 65 12 18
2017 Non-visible minority 38 31 13 10 8 0 0 69 18 167

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 10 11 22 22 0 6 41 48 18
2017 Non-visible minority 28 32 20 9 10 1 0 60 20 167

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 17 44 12 16 0 0 28 28 18
2017 Non-visible minority 21 33 25 12 8 1 0 55 19 167

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 22 32 12 11 0 0 45 22 18
2017 Non-visible minority 31 29 22 9 8 0 1 60 17 167

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 38 23 11 5 0 0 61 16 18
2017 Non-visible minority 39 28 20 8 5 0 0 67 13 167

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 22 0 17 5 6 0 76 24 18
2017 Non-visible minority 57 27 10 5 1 0 0 84 6 167

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 11 23 6 5 0 0 66 11 18
2017 Non-visible minority 66 12 7 4 7 1 3 81 11 167

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 37 11 6 0 0 0 83 6 18
2017 Non-visible minority 54 29 9 4 3 0 2 85 7 167

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 23 10 12 11 0 0 67 23 18
2017 Non-visible minority 51 20 13 5 8 0 3 73 13 164

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 22 10 0 0 0 28 87 0 18
2017 Non-visible minority 53 9 6 2 2 0 29 88 5 167

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 69 13 6 0 6 5 0 87 6 17
2017 Non-visible minority 70 20 2 1 1 1 6 95 2 165

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 10 11 6 6 0 0 77 12 18
2017 Non-visible minority 73 15 5 1 2 0 4 92 3 167

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 33 5 0 6 0 0 89 6 18
2017 Non-visible minority 50 31 10 3 1 1 4 85 4 166

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 34 27 22 6 0 0 45 28 18
2017 Non-visible minority 16 30 35 8 11 0 0 46 19 167

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 27 39 16 12 0 6 30 29 18
2017 Non-visible minority 11 15 36 27 11 0 0 38 26 165

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 43 12 0 16 0 0 72 16 18
2017 Non-visible minority 24 38 22 9 5 2 0 64 14 166

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 27 23 0 16 0 0 61 16 18
2017 Non-visible minority 15 42 13 17 12 1 0 57 29 167
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 15 85 167
2014 Non-visible minority 10 90 161

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 79 21 25
2014 Non-visible minority 63 37 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 43 52 5 0 0 0 0 95 0 20
2014 Non-visible minority 29 61 10 0 0 0 0 90 0 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 12 23 5 0 21 6 45 55 18
2017 Non-visible minority 39 22 16 8 5 10 0 44 56 166

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 21 82

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 30 82

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 24 82

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 48 82

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 82

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 45 82

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Non-visible minority 3 63 20 7 2 4 82

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 26 39 12 8 9 1 6 70 17 83

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 5 21 15 11 16 9 22 38 40 83
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