2017 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 44 8 22 8 0 0 62 30 118
2017 First official language - French 31 49 7 10 4 0 0 79 14 71
2014 First official language - English 29 47 7 13 3 1 0 77 16 117
2014 First official language - French 36 45 9 5 5 0 0 81 10 62
2011 First official language - English 34 51 3 9 3 0 0 85 12 111
2011 First official language - French 46 40 6 8 0 0 0 86 8 67
2008 First official language - English 37 44 4 11 4 0 0 81 15 122
2008 First official language - French 39 54 1 3 3 0 0 93 6 67

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 16 5 2 2 1 2 92 3 118
2017 First official language - French 52 33 4 5 4 0 1 86 10 71
2014 First official language - English 82 12 3 1 1 0 1 95 2 117
2014 First official language - French 52 34 4 6 3 0 0 86 10 62
2011 First official language - English 82 11 6 0 1 0 1 94 1 111
2011 First official language - French 57 27 6 9 0 0 1 85 9 67
2008 First official language - English 81 13 4 1 0 0 1 95 1 122
2008 First official language - French 57 25 6 4 6 1 0 83 11 67

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 12 7 0 1 0 1 93 1 118
2017 First official language - French 34 38 13 8 7 0 0 72 15 71
2014 First official language - English 79 13 4 1 1 1 3 95 2 117
2014 First official language - French 36 33 3 21 6 0 0 69 27 62
2011 First official language - English 77 11 6 2 2 0 3 91 4 111
2011 First official language - French 37 21 16 20 6 0 0 58 25 67
2008 First official language - English 75 15 4 2 2 1 2 92 3 122
2008 First official language - French 40 27 9 15 9 0 0 67 24 67

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 28 8 13 5 0 0 75 18 117
2017 First official language - French 43 40 5 6 6 0 0 84 11 71
2014 First official language - English 53 30 5 8 4 0 0 83 12 117
2014 First official language - French 42 33 10 8 8 0 0 75 16 62
2011 First official language - English 53 29 11 5 3 0 0 81 8 110
2011 First official language - French 51 33 6 7 3 0 0 84 10 67

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 30 16 21 8 0 0 55 30 118
2017 First official language - French 32 35 14 10 7 0 1 68 17 71
2014 First official language - English 27 39 9 17 7 0 1 67 24 117
2014 First official language - French 26 37 15 14 6 2 0 64 21 62
2011 First official language - English 32 41 10 12 5 0 1 73 17 110
2011 First official language - French 39 43 11 3 2 1 1 84 5 67
2008 First official language - English 30 37 11 13 7 0 2 68 21 122
2008 First official language - French 27 51 9 7 3 0 3 80 11 67

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 30 4 1 1 0 0 94 1 116
2017 First official language - French 54 37 7 3 0 0 0 90 3 71
2014 First official language - English 68 27 4 0 1 0 0 95 1 117
2014 First official language - French 42 48 7 2 2 0 0 90 3 62
2011 First official language - English 64 29 5 1 1 0 0 93 2 111
2011 First official language - French 60 35 1 3 0 0 0 96 3 67
2008 First official language - English 64 25 5 3 2 0 0 89 6 122
2008 First official language - French 49 43 7 0 0 0 0 93 0 67

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 24 5 1 1 0 0 94 1 116
2017 First official language - French 51 42 4 3 0 0 0 93 3 71
2014 First official language - English 73 24 2 1 1 0 0 96 2 117
2014 First official language - French 45 49 3 3 0 0 0 94 3 62
2011 First official language - English 68 28 3 2 0 0 0 96 2 111
2011 First official language - French 54 40 3 1 1 0 0 94 3 67
2008 First official language - English 64 29 2 4 1 0 0 93 5 122
2008 First official language - French 55 40 4 0 0 0 0 96 0 67

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 37 9 9 7 0 0 75 16 116
2017 First official language - French 40 39 6 13 1 0 0 79 15 71
2014 First official language - English 51 31 8 8 3 0 0 82 10 117
2014 First official language - French 41 41 10 3 3 2 0 83 7 62

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 29 12 5 6 1 0 77 11 116
2017 First official language - French 42 34 13 7 5 0 0 75 12 71
2014 First official language - English 42 36 12 4 4 0 2 80 8 117
2014 First official language - French 27 39 11 18 5 0 0 66 23 62
2011 First official language - English 43 37 13 3 4 1 1 81 6 111
2011 First official language - French 34 42 12 6 3 0 3 78 9 67

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 22 8 11 3 0 7 76 15 116
2017 First official language - French 42 23 1 6 7 0 20 82 16 71
2014 First official language - English 40 37 7 7 2 0 8 83 9 117
2014 First official language - French 39 29 7 8 3 3 10 79 13 62
2011 First official language - English 36 31 4 11 6 2 10 76 20 111
2011 First official language - French 38 32 5 6 3 0 17 84 11 67
2008 First official language - English 45 24 6 7 13 1 5 73 21 122
2008 First official language - French 45 22 10 6 1 3 12 79 9 67

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 36 11 4 7 0 0 77 11 118
2017 First official language - French 47 36 7 8 1 0 0 84 10 71
2014 First official language - English 53 29 10 8 1 0 0 82 8 117
2014 First official language - French 28 47 7 14 3 0 0 76 18 62
2011 First official language - English 53 36 2 7 2 0 0 89 9 111
2011 First official language - French 50 37 9 4 0 0 0 87 4 67
2008 First official language - English 52 35 5 5 3 0 0 87 8 120
2008 First official language - French 48 37 12 1 1 0 0 85 3 67

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 11 17 13 1 1 58 31 118
2017 First official language - French 30 36 16 11 7 0 1 66 18 71
2014 First official language - English 32 29 15 12 9 1 1 62 22 117
2014 First official language - French 19 32 19 18 11 0 0 51 29 62
2011 First official language - English 22 37 20 13 9 0 0 58 22 110
2011 First official language - French 21 45 16 16 1 0 0 66 18 67

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 41 9 15 6 0 1 70 21 118
2017 First official language - French 31 42 12 11 4 0 0 73 15 71

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 32 11 5 4 1 0 79 9 117
2017 First official language - French 59 29 8 1 1 2 0 89 3 71
2014 First official language - English 57 30 9 4 0 0 0 87 4 117
2014 First official language - French 45 32 15 3 5 0 0 77 8 62
2011 First official language - English 49 35 9 5 2 0 0 85 6 111
2011 First official language - French 47 46 4 1 1 0 0 93 3 67
2008 First official language - English 53 33 7 2 3 1 0 87 6 122
2008 First official language - French 57 37 6 0 0 0 0 94 0 67

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 32 12 13 13 0 0 62 26 118
2017 First official language - French 33 43 12 8 3 0 0 77 11 71

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 30 6 5 3 0 0 86 7 118
2017 First official language - French 66 26 7 0 0 0 0 93 0 70
2014 First official language - English 71 24 4 2 0 0 0 95 2 116
2014 First official language - French 56 34 5 3 2 0 0 90 5 62
2011 First official language - English 75 20 4 1 0 0 0 95 1 111
2011 First official language - French 70 25 3 3 0 0 0 94 3 67

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 28 11 18 11 0 1 59 30 118
2017 First official language - French 40 38 14 6 3 0 0 78 8 71
2014 First official language - English 24 42 12 11 10 1 1 67 21 117
2014 First official language - French 17 48 13 12 8 2 0 67 20 62
2011 First official language - English 42 41 6 5 5 0 1 83 11 111
2011 First official language - French 32 44 16 7 0 0 0 76 7 66

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 29 17 9 14 0 1 60 23 118
2017 First official language - French 34 46 11 6 4 0 0 79 10 71
2014 First official language - English 36 33 12 8 11 0 1 69 19 117
2014 First official language - French 22 34 25 6 11 1 0 57 18 62

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 32 14 11 13 0 1 63 23 117
2017 First official language - French 34 44 10 7 4 0 1 79 11 71
2014 First official language - English 36 35 12 9 8 0 0 71 17 117
2014 First official language - French 23 42 13 18 5 0 0 64 23 62
2011 First official language - English 44 35 14 5 3 0 0 79 7 111
2011 First official language - French 34 42 17 5 2 0 1 76 6 67

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 29 13 7 3 0 0 78 10 118
2017 First official language - French 53 34 8 3 3 0 0 87 5 70
2014 First official language - English 56 29 9 4 2 0 0 85 6 116
2014 First official language - French 37 43 9 8 2 2 0 82 10 62
2011 First official language - English 63 28 5 4 0 0 0 91 4 111
2011 First official language - French 51 40 6 3 0 0 0 91 3 67
2008 First official language - English 56 36 2 4 2 0 0 92 7 122
2008 First official language - French 45 42 10 1 0 1 0 88 2 67

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 31 26 3 6 2 0 64 9 118
2017 First official language - French 30 42 11 4 5 4 4 78 10 71
2014 First official language - English 26 41 20 7 3 1 2 69 10 117
2014 First official language - French 32 37 18 10 3 0 0 70 13 61
2011 First official language - English 24 42 22 5 3 1 2 68 9 111
2011 First official language - French 31 37 21 6 4 0 0 69 10 67
2008 First official language - English 25 39 23 8 4 0 1 64 12 122
2008 First official language - French 28 46 9 12 4 0 0 75 16 67

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 23 44 17 8 1 0 25 31 118
2017 First official language - French 7 28 32 22 7 1 4 30 37 71
2014 First official language - English 7 22 31 29 8 3 0 38 30 117
2014 First official language - French 7 39 39 11 3 2 0 15 46 62
2011 First official language - English 4 12 49 24 10 0 1 34 16 111
2011 First official language - French 1 36 40 16 5 1 0 21 38 67
2008 First official language - English 7 20 37 26 7 1 2 34 28 122
2008 First official language - French 4 28 43 18 6 0 0 24 33 67

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 14 37 27 12 1 1 39 23 118
2017 First official language - French 3 16 19 32 23 3 4 59 21 71
2014 First official language - English 4 11 22 30 26 5 2 60 16 117
2014 First official language - French 2 13 29 32 16 8 0 53 16 62
2011 First official language - English 4 3 27 37 25 0 5 64 7 111
2011 First official language - French 1 14 31 29 17 3 4 50 16 65
2008 First official language - English 3 12 26 37 17 1 4 57 16 121
2008 First official language - French 5 18 27 27 20 2 2 48 23 66

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 22 24 20 10 0 2 31 44 118
2017 First official language - French 8 25 26 16 19 3 3 37 35 70
2014 First official language - English 18 31 22 14 12 2 2 27 50 117
2014 First official language - French 12 18 25 28 14 3 0 43 31 61
2011 First official language - English 16 30 23 17 13 0 1 30 47 111
2011 First official language - French 8 24 27 24 14 2 3 39 33 67
2008 First official language - English 15 21 29 21 10 1 2 32 38 121
2008 First official language - French 10 19 24 24 15 1 6 42 32 67

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 16 37 26 10 0 3 37 26 117
2017 First official language - French 7 11 39 28 14 0 1 42 18 71
2014 First official language - English 9 11 32 32 11 3 3 46 21 117
2014 First official language - French 9 16 40 19 13 2 2 33 27 61
2011 First official language - English 4 8 35 35 16 0 2 52 12 111
2011 First official language - French 5 23 31 28 11 2 2 40 28 66
2008 First official language - English 5 11 32 38 12 1 2 51 16 121
2008 First official language - French 9 19 39 21 10 1 0 32 29 67

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 27 37 10 8 1 2 18 45 118
2017 First official language - French 15 19 35 19 5 1 5 26 37 71
2014 First official language - English 15 22 28 19 9 5 2 30 40 117
2014 First official language - French 11 20 37 22 5 2 5 28 33 62
2011 First official language - English 13 25 29 23 8 0 2 32 39 110
2011 First official language - French 12 28 28 19 9 0 3 29 41 67
2008 First official language - English 9 21 37 22 8 1 3 31 31 120
2008 First official language - French 10 24 31 19 10 0 4 31 36 67

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 8 36 33 14 2 3 49 13 116
2017 First official language - French 4 8 30 32 19 5 1 55 13 71
2014 First official language - English 3 6 24 36 21 6 3 63 11 117
2014 First official language - French 1 16 37 26 11 3 5 40 19 62
2011 First official language - English 4 9 27 33 23 1 3 59 13 111
2011 First official language - French 9 26 24 18 13 2 8 35 39 67
2008 First official language - English 9 6 25 33 21 3 3 57 16 120
2008 First official language - French 9 22 30 16 13 1 7 33 34 67

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 25 34 12 10 1 0 22 44 118
2017 First official language - French 7 17 34 21 16 4 1 39 25 71
2014 First official language - English 22 20 28 13 9 4 3 24 46 117
2014 First official language - French 10 26 21 24 17 1 0 42 36 62
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 13 7 0 1 0 2 92 1 118
2017 First official language - French 45 30 3 14 8 0 0 75 22 71
2014 First official language - English 71 15 4 0 1 0 9 94 1 117
2014 First official language - French 46 23 12 13 6 0 0 69 19 62
2011 First official language - English 75 12 7 1 0 0 5 91 1 110
2011 First official language - French 47 27 8 12 6 0 0 75 18 67
2008 First official language - English 75 10 8 0 0 1 6 91 0 122
2008 First official language - French 37 28 7 10 10 0 6 70 22 67

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 21 12 11 20 3 1 55 33 118
2017 First official language - French 20 28 11 8 17 9 7 57 30 71
2014 First official language - English 30 21 14 13 10 4 7 57 27 117
2014 First official language - French 11 34 20 8 18 5 5 49 29 62

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 32 7 10 13 0 0 69 23 117
2017 First official language - French 54 26 6 7 5 1 0 81 12 71
2014 First official language - English 39 31 11 12 7 0 1 70 19 116
2014 First official language - French 26 40 8 13 10 1 1 68 24 62

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 31 6 13 8 0 2 73 22 117
2017 First official language - French 45 26 13 8 5 0 1 73 14 71
2014 First official language - English 47 36 4 8 2 3 1 86 10 117
2014 First official language - French 39 42 11 2 2 1 3 85 3 62
2011 First official language - English 48 32 10 6 2 1 1 82 8 111
2011 First official language - French 36 46 6 9 3 0 0 82 12 67
2008 First official language - English 37 40 9 7 4 2 1 79 12 122
2008 First official language - French 34 48 10 3 1 1 1 85 5 67

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 22 14 12 10 7 2 61 23 117
2017 First official language - French 40 26 8 3 11 9 3 75 15 71
2014 First official language - English 46 25 7 9 3 9 1 79 13 117
2014 First official language - French 35 31 10 6 2 13 3 79 9 62
2011 First official language - English 52 25 7 6 4 4 1 82 11 111
2011 First official language - French 40 34 9 7 5 5 0 78 13 67
2008 First official language - English 42 20 15 8 9 6 0 66 18 122
2008 First official language - French 37 31 13 3 4 9 1 77 8 67

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 21 15 14 19 13 2 44 39 118
2017 First official language - French 13 25 15 10 14 16 7 49 32 71
2014 First official language - English 12 22 11 15 19 19 2 43 43 117
2014 First official language - French 16 20 20 18 8 14 5 44 32 62

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 37 9 13 7 0 0 71 20 118
2017 First official language - French 51 29 4 9 5 1 0 81 15 71
2014 First official language - English 43 38 7 5 6 0 1 82 11 117
2014 First official language - French 41 37 5 13 3 0 1 78 16 62
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 28 10 12 8 0 2 69 21 118
2017 First official language - French 41 30 18 8 3 1 0 71 11 71
2014 First official language - English 40 30 8 8 9 3 2 73 18 117
2014 First official language - French 23 40 21 8 6 1 0 64 14 62
2011 First official language - English 34 34 15 8 6 0 2 70 15 110
2011 First official language - French 23 45 21 7 3 0 1 69 11 67
2008 First official language - English 26 41 12 11 9 0 1 68 20 122
2008 First official language - French 28 42 15 6 9 0 0 70 15 67

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 20 16 5 6 1 2 72 12 118
2017 First official language - French 43 35 11 3 4 4 0 82 7 71
2014 First official language - English 50 24 5 6 7 4 3 81 14 117
2014 First official language - French 30 34 15 14 3 3 0 67 18 62
2011 First official language - English 58 20 10 5 4 1 2 80 9 111
2011 First official language - French 37 42 9 7 2 3 0 82 9 67
2008 First official language - English 43 27 15 6 8 1 1 71 14 122
2008 First official language - French 39 36 9 7 4 4 0 78 13 67

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 20 12 11 7 0 1 70 18 118
2017 First official language - French 53 18 17 7 6 0 0 71 12 71
2014 First official language - English 44 31 8 6 8 3 1 78 14 117
2014 First official language - French 35 36 15 11 3 0 0 71 14 62
2011 First official language - English 50 30 9 5 5 0 2 81 9 109
2011 First official language - French 38 43 10 9 0 0 0 81 9 67
2008 First official language - English 39 34 11 5 9 0 1 74 14 122
2008 First official language - French 39 37 9 6 4 1 3 80 11 67

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 13 4 1 1 0 2 94 2 118
2017 First official language - French 83 12 1 1 3 0 0 95 4 71
2014 First official language - English 81 8 3 0 2 0 7 95 2 115
2014 First official language - French 66 21 5 7 2 0 0 87 8 62
2011 First official language - English 78 8 8 0 0 0 7 91 0 109
2011 First official language - French 69 22 5 3 1 0 0 91 4 67
2008 First official language - English 84 6 3 0 0 1 6 96 0 122
2008 First official language - French 67 10 12 4 6 0 0 78 10 67

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 23 8 3 3 2 5 84 7 117
2017 First official language - French 56 25 10 4 3 1 1 83 7 71
2014 First official language - English 59 21 4 6 4 1 5 85 11 116
2014 First official language - French 47 24 12 8 5 5 0 75 13 62
2011 First official language - English 54 26 10 4 3 1 2 82 7 111
2011 First official language - French 44 29 9 9 3 0 6 78 13 66

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 13 10 6 9 0 1 74 16 117
2017 First official language - French 55 26 12 4 3 0 0 81 7 70

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 22 11 6 6 1 1 78 11 117
2017 First official language - French 53 28 12 1 5 0 0 81 7 71

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 18 10 7 10 0 1 73 17 116
2017 First official language - French 50 25 11 7 7 0 1 75 14 71
2014 First official language - English 52 23 7 7 10 0 2 76 17 117
2014 First official language - French 39 34 10 10 7 1 0 73 16 62
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 17 14 10 10 10 13 57 25 22
2017 First official language - French 28 38 9 4 0 12 9 83 6 23
2014 First official language - English 21 39 4 4 18 5 9 69 25 23
2014 First official language - French 34 31 30 0 0 5 0 69 0 20

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 24 14 18 17 9 0 46 38 118
2017 First official language - French 28 43 10 10 4 7 0 75 14 71
2014 First official language - English 34 29 11 14 4 8 0 69 19 117
2014 First official language - French 27 36 6 18 3 9 0 69 24 62
2011 First official language - English 35 29 15 8 4 8 0 70 14 111
2011 First official language - French 38 31 12 7 1 8 2 77 10 67

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 26 13 17 27 2 0 42 45 118
2017 First official language - French 29 32 19 14 5 1 0 62 19 71
2014 First official language - English 28 34 9 14 12 3 0 64 26 117
2014 First official language - French 25 27 18 19 5 3 2 55 26 62
2011 First official language - English 32 32 17 9 8 2 0 65 18 111
2011 First official language - French 38 34 7 18 2 1 0 73 20 67
2008 First official language - English 20 29 12 16 20 2 0 50 37 122
2008 First official language - French 21 42 13 6 13 4 0 66 20 67

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 18 19 23 22 4 0 34 47 118
2017 First official language - French 21 31 17 19 7 5 0 55 27 71
2014 First official language - English 21 33 12 20 8 6 0 57 30 117
2014 First official language - French 14 29 21 24 3 8 0 47 30 62
2011 First official language - English 15 41 15 17 9 3 0 58 27 111
2011 First official language - French 26 38 21 12 0 3 0 66 12 67
2008 First official language - English 11 32 20 17 16 2 0 45 34 122
2008 First official language - French 10 34 27 12 9 7 0 48 23 67

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 23 16 16 17 2 0 50 34 117
2017 First official language - French 35 27 12 11 8 7 0 66 21 71
2014 First official language - English 27 25 15 15 13 6 0 56 29 117
2014 First official language - French 21 28 17 15 7 13 0 56 24 62
2011 First official language - English 28 29 19 11 10 3 0 59 22 111
2011 First official language - French 27 39 15 8 3 9 0 72 11 67
2008 First official language - English 18 24 16 15 22 5 0 44 39 122
2008 First official language - French 13 39 22 10 9 6 0 56 21 67

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 25 17 17 22 3 0 42 40 118
2017 First official language - French 23 40 18 6 13 0 0 63 19 71
2014 First official language - English 27 22 14 17 13 7 0 53 33 116
2014 First official language - French 17 28 20 18 8 10 0 50 28 62
2011 First official language - English 18 40 9 17 11 5 0 61 29 111
2011 First official language - French 34 33 22 6 2 3 0 69 8 67
2008 First official language - English 25 32 15 18 10 1 0 57 28 122
2008 First official language - French 17 55 14 9 3 3 0 73 13 66
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 36 13 9 7 0 0 72 16 118
2017 First official language - French 46 37 7 7 3 0 0 83 10 70
2014 First official language - English 46 38 6 5 3 2 0 85 9 117
2014 First official language - French 33 45 11 5 3 3 0 80 8 62
2011 First official language - English 39 38 9 10 4 0 0 77 14 111
2011 First official language - French 59 34 5 0 1 1 0 94 1 67

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 25 9 3 3 2 0 84 7 118
2017 First official language - French 54 39 6 0 0 1 0 94 0 70
2014 First official language - English 68 22 4 4 1 0 0 91 5 117
2014 First official language - French 54 33 8 0 0 5 0 92 0 63
2011 First official language - English 61 24 6 4 3 3 0 87 6 111
2011 First official language - French 57 35 6 2 0 0 0 93 2 67

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 30 9 10 13 4 0 67 24 118
2017 First official language - French 32 42 9 8 3 6 0 79 12 70
2014 First official language - English 41 33 8 9 7 3 1 76 16 117
2014 First official language - French 28 33 16 14 5 2 2 63 20 63
2011 First official language - English 39 32 6 8 5 7 4 80 14 111
2011 First official language - French 46 27 17 4 3 3 0 75 8 67
2008 First official language - English 38 29 11 9 10 2 2 69 20 122
2008 First official language - French 39 28 10 12 4 6 0 71 17 67

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 31 18 13 13 7 0 53 28 118
2017 First official language - French 19 40 21 7 3 10 0 66 11 71
2014 First official language - English 22 33 15 11 6 10 3 63 19 117
2014 First official language - French 15 33 21 16 5 8 2 54 23 63
2011 First official language - English 21 34 21 7 9 5 2 60 18 111
2011 First official language - French 24 33 9 10 3 16 5 72 17 67

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 19 18 15 17 9 2 45 35 118
2017 First official language - French 15 32 15 11 8 15 5 58 24 71
2014 First official language - English 26 23 16 10 11 9 5 57 25 117
2014 First official language - French 12 12 22 13 18 17 5 32 39 63
2011 First official language - English 24 26 13 8 11 12 6 61 23 111
2011 First official language - French 20 22 9 11 6 27 5 62 25 67

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 26 7 1 3 2 2 89 4 118
2017 First official language - French 34 38 8 14 5 0 0 73 19 71
2014 First official language - English 66 15 4 1 1 6 8 94 2 117
2014 First official language - French 36 23 16 10 12 3 0 60 23 63

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 18 7 1 1 2 2 91 2 118
2017 First official language - French 56 24 5 10 3 1 2 82 13 71
2014 First official language - English 76 10 3 2 0 5 3 94 2 117
2014 First official language - French 47 26 13 3 6 3 1 77 10 63
2011 First official language - English 77 11 10 0 0 0 2 90 0 111
2011 First official language - French 51 28 13 3 2 1 1 82 5 67
2008 First official language - English 75 13 7 1 0 2 3 92 1 122
2008 First official language - French 45 30 16 4 3 1 0 76 8 67

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 24 17 15 22 4 0 43 39 118
2017 First official language - French 34 29 14 15 7 1 0 64 22 71
2014 First official language - English 20 27 19 16 13 5 1 50 31 116
2014 First official language - French 28 25 31 5 8 3 0 55 13 63
2011 First official language - English 21 34 17 11 14 2 0 57 25 111
2011 First official language - French 32 40 12 11 2 3 0 75 13 66
2008 First official language - English 19 26 16 10 26 2 0 47 37 121
2008 First official language - French 16 51 12 9 7 1 3 70 17 67

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 11 21 18 37 1 7 18 60 118
2017 First official language - French 16 29 15 16 17 3 5 48 35 71
2014 First official language - English 12 23 14 14 25 8 4 40 45 117
2014 First official language - French 14 17 15 22 27 3 1 33 52 63
2011 First official language - English 6 20 15 22 32 2 3 28 57 111
2011 First official language - French 15 24 18 14 20 1 7 43 37 66
2008 First official language - English 7 20 11 15 45 1 2 27 61 122
2008 First official language - French 3 21 27 18 24 4 3 26 45 67

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 30 19 14 17 1 2 48 32 118
2017 First official language - French 29 37 18 10 3 4 0 69 13 71

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 27 17 2 9 10 1 68 13 118
2017 First official language - French 33 37 14 4 3 9 0 77 8 71
2014 First official language - English 42 28 16 3 3 7 2 76 7 116
2014 First official language - French 28 38 21 3 3 3 3 71 7 63

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 35 17 8 8 2 0 66 17 118
2017 First official language - French 36 45 7 3 4 5 0 86 7 71
2014 First official language - English 44 35 8 3 3 7 1 85 7 117
2014 First official language - French 31 38 13 8 5 4 0 73 14 63
2011 First official language - English 42 35 11 5 4 3 1 79 10 110
2011 First official language - French 38 44 6 9 0 3 0 85 9 66

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 33 9 7 8 0 1 76 15 117
2017 First official language - French 50 35 8 3 4 0 0 85 7 71
2014 First official language - English 54 28 8 6 3 1 0 82 10 117
2014 First official language - French 38 39 13 7 3 0 0 77 10 63
2011 First official language - English 55 28 3 8 5 1 0 84 13 111
2011 First official language - French 49 40 5 3 3 0 0 89 6 67
2008 First official language - English 38 31 13 9 8 1 0 69 17 122
2008 First official language - French 43 36 3 13 4 0 0 79 18 67

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 27 19 12 11 0 0 58 23 118
2017 First official language - French 47 24 11 8 7 2 0 73 15 71
2014 First official language - English 53 24 8 10 4 0 0 78 14 117
2014 First official language - French 30 28 24 8 6 3 0 60 15 63
2011 First official language - English 51 29 11 5 3 1 0 81 8 111
2011 First official language - French 47 30 16 4 0 3 0 79 4 67

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 33 9 13 13 0 0 65 26 118
2017 First official language - French 44 28 12 10 4 2 0 74 14 71
2014 First official language - English 47 32 8 6 6 0 0 79 12 117
2014 First official language - French 30 32 18 14 5 1 0 63 19 63
2011 First official language - English 50 27 10 10 3 0 0 77 13 110
2011 First official language - French 41 34 24 2 0 0 0 75 2 67
2008 First official language - English 38 32 7 17 5 1 0 71 22 121
2008 First official language - French 48 22 15 10 3 1 0 71 14 67

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 27 12 10 11 3 3 65 22 118
2017 First official language - French 44 24 9 11 4 8 0 74 16 71
2014 First official language - English 46 24 15 9 3 2 1 72 12 117
2014 First official language - French 35 22 18 13 11 2 0 58 24 63
2011 First official language - English 51 15 16 7 6 3 2 70 13 109
2011 First official language - French 35 33 21 4 2 6 0 72 6 67
2008 First official language - English 38 22 17 10 9 3 1 63 20 121
2008 First official language - French 49 24 12 6 4 3 1 77 11 67
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 19 50 31 118
2017 First official language - French 23 53 23 71
2014 First official language - English 14 55 31 117
2014 First official language - French 30 46 24 63
2011 First official language - English 22 47 31 111
2011 First official language - French 13 46 41 67

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 25 0 33 25 4 13 24
2017 First official language - French 22 12 33 16 6 11 17
2014 First official language - English 53 0 29 12 9999 6 17
2014 First official language - French 26 5 64 0 9999 5 19
2011 First official language - English 66 7 23 0 9999 3 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 25 75 118
2017 First official language - French 16 84 71
2014 First official language - English 21 79 116
2014 First official language - French 29 71 63

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 30
2014 First official language - English 41 24
2014 First official language - French 27 18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 72 30
2017 First official language - French 76 12
2014 First official language - English 62 24
2014 First official language - French 79 18

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 30
2017 First official language - French 0 12
2014 First official language - English 0 24
2014 First official language - French 0 18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 30
2017 First official language - French 0 12
2014 First official language - English 0 24
2014 First official language - French 0 18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 30
2017 First official language - French 0 12
2014 First official language - French 0 18

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 30
2017 First official language - French 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 30
2014 First official language - English 45 24
2014 First official language - French 33 18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 30
2017 First official language - French 51 12
2014 First official language - English 58 24
2014 First official language - French 45 18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 30
2017 First official language - French 48 12
2014 First official language - English 37 24
2014 First official language - French 28 18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 30
2017 First official language - French 60 12
2014 First official language - English 33 24
2014 First official language - French 39 18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 30
2017 First official language - French 48 12
2014 First official language - English 41 24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 30
2017 First official language - French 73 12
2014 First official language - English 29 24
2014 First official language - French 67 18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 30
2014 First official language - English 29 24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 12
2014 First official language - English 0 24
2014 First official language - French 0 18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 30
2017 First official language - French 0 12
2014 First official language - English 0 24

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 30

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 30
2014 First official language - English 45 24
2014 First official language - French 46 18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 30
2014 First official language - English 21 24

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 62 30
2017 First official language - French 59 12
2014 First official language - English 50 24
2014 First official language - French 38 18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 30
2017 First official language - French 42 12
2014 First official language - English 21 24
2014 First official language - French 44 18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 30
2014 First official language - English 20 24

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 30
2014 First official language - English 20 24

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 30

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 30
2014 First official language - French 0 18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 30
2014 First official language - French 39 18

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 27

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 27
2014 First official language - English 32 22

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 27
2014 First official language - French 0 17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 27
2014 First official language - English 36 22
2014 First official language - French 36 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - French 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 82 27
2014 First official language - English 63 22
2014 First official language - French 41 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 27
2017 First official language - French 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 22 22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 97 3 30
2017 First official language - French 93 7 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 11 24 12 15 29 4 26 39 118
2017 First official language - French 16 13 20 9 5 29 8 46 23 71
2014 First official language - English 16 14 13 7 9 35 6 51 28 117
2014 First official language - French 9 18 27 2 9 25 9 41 17 63

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 24 18 10 14 12 0 52 28 117
2017 First official language - French 34 28 10 13 3 11 0 71 18 71
2014 First official language - English 29 29 13 6 9 13 1 67 18 117
2014 First official language - French 19 27 27 8 5 12 2 53 15 63
2011 First official language - English 39 32 14 5 3 7 0 76 9 111
2011 First official language - French 43 33 9 6 0 7 2 84 6 67
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 45 7 5 1 1 6 87 6 118
2017 First official language - French 16 47 8 8 6 3 11 74 17 71
2014 First official language - English 32 44 6 6 3 1 9 84 9 117
2014 First official language - French 28 48 21 0 0 2 2 78 0 63
2011 First official language - English 42 41 4 5 1 1 6 89 7 110
2011 First official language - French 36 43 9 4 1 3 3 84 6 66
2008 First official language - English 41 45 5 3 0 1 5 91 3 122
2008 First official language - French 27 48 13 9 3 0 0 75 12 67

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 17 21 11 10 31 5 35 33 118
2017 First official language - French 9 15 10 9 4 35 18 52 28 71
2014 First official language - English 7 18 17 13 11 23 11 38 36 117
2014 First official language - French 11 17 18 8 5 29 13 47 22 63
2011 First official language - English 13 17 23 7 16 18 6 40 30 110
2011 First official language - French 18 15 16 6 5 29 11 55 18 67

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 30 7 6 2 5 6 84 9 118
2017 First official language - French 34 32 9 3 3 8 11 82 7 71
2014 First official language - English 47 24 7 3 4 6 9 84 8 117
2014 First official language - French 36 38 15 3 2 5 2 79 5 63
2011 First official language - English 54 23 8 3 2 4 6 86 5 111
2011 First official language - French 44 35 8 4 0 6 3 87 5 67
2008 First official language - English 45 33 8 7 1 2 5 83 8 122
2008 First official language - French 45 36 6 1 0 12 0 92 2 67

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 29 14 9 2 14 6 68 15 118
2017 First official language - French 27 35 12 3 3 8 12 78 7 71
2014 First official language - English 38 26 9 8 4 7 8 75 14 117
2014 First official language - French 31 35 13 3 2 15 2 79 6 63
2011 First official language - English 45 21 13 4 3 9 5 78 7 111
2011 First official language - French 41 35 12 4 2 3 3 81 6 66
2008 First official language - English 34 30 11 8 5 7 6 73 15 122
2008 First official language - French 42 35 9 2 0 9 3 88 2 66
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 9 91 116
2017 First official language - French 9 91 71
2014 First official language - French 12 88 61

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 92 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 62 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 100 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 11 24 3 5 43 5 38 17 117
2017 First official language - French 23 16 11 0 5 36 8 71 10 71
2014 First official language - English 16 12 23 3 1 38 8 52 6 117
2014 First official language - French 9 17 18 3 3 44 5 52 12 63

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 24 26 2 6 17 2 59 9 118
2017 First official language - French 39 29 12 3 4 14 0 78 8 71
2014 First official language - English 34 27 19 3 1 14 2 72 5 117
2014 First official language - French 16 36 13 5 3 25 2 71 11 63
2011 First official language - English 42 26 17 2 3 10 0 76 5 111
2011 First official language - French 42 39 7 3 0 7 2 89 3 67
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 31 13 7 10 1 1 70 17 117
2017 First official language - French 32 24 20 8 12 0 4 58 21 71

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 28 27 13 8 1 0 52 21 118
2017 First official language - French 17 27 29 15 12 0 0 44 27 71

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 16 16 9 1 2 58 25 118
2017 First official language - French 21 36 20 6 15 0 1 58 21 70

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 29 26 15 8 2 0 50 23 118
2017 First official language - French 12 24 35 8 17 1 4 37 26 71

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 29 7 6 1 1 4 85 7 117
2017 First official language - French 42 31 11 3 3 4 7 82 6 71

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 34 15 9 6 1 1 69 15 118
2017 First official language - French 36 29 15 10 10 0 0 65 21 71

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 26 21 12 12 1 2 53 25 118
2017 First official language - French 29 35 18 8 9 1 0 65 17 71

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 28 30 12 11 1 0 48 23 118
2017 First official language - French 20 36 23 12 7 2 0 57 20 71

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 28 26 8 11 1 1 54 19 118
2017 First official language - French 36 27 19 11 5 0 2 64 17 71

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 32 19 10 3 1 1 67 14 118
2017 First official language - French 42 25 20 7 7 0 0 66 14 71

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 30 9 4 2 1 0 84 6 118
2017 First official language - French 59 23 8 8 1 0 0 82 9 71

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 14 9 4 7 0 2 79 12 118
2017 First official language - French 67 11 8 4 5 1 4 82 10 71

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 30 10 4 3 0 0 82 7 118
2017 First official language - French 54 29 8 4 1 0 4 86 5 71

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 19 14 7 11 0 1 68 18 117
2017 First official language - French 51 23 11 4 4 0 7 79 9 69

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 10 5 0 1 0 31 91 1 118
2017 First official language - French 52 10 6 4 3 0 26 83 9 71

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 19 6 1 1 2 3 92 2 115
2017 First official language - French 66 21 1 0 3 0 9 95 3 71

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 17 5 1 3 0 1 91 3 118
2017 First official language - French 72 9 5 1 3 0 9 90 5 71

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 35 12 2 2 1 2 82 5 117
2017 First official language - French 56 26 6 3 0 0 9 90 4 71

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 30 34 8 12 0 0 46 20 118
2017 First official language - French 12 33 35 11 9 0 0 45 20 71

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 17 40 25 8 0 2 33 26 116
2017 First official language - French 11 15 33 26 14 0 0 41 26 71

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 36 20 10 8 2 0 61 19 117
2017 First official language - French 25 42 22 6 1 3 0 70 7 71

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 35 16 17 16 1 0 52 33 118
2017 First official language - French 17 49 13 12 9 0 0 66 21 71
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 16 84 118
2017 First official language - French 11 89 71
2014 First official language - English 8 92 117
2014 First official language - French 14 86 62

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 77 23 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 59 15 0 0 0 0 85 0 14
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 23 16 8 3 14 1 42 58 118
2017 First official language - French 42 21 16 7 6 8 0 45 55 70

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 59
2017 First official language - French 28 33

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 59
2017 First official language - French 42 33

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 59
2017 First official language - French 31 33

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 59
2017 First official language - French 53 33

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 59
2017 First official language - French 0 33

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 59
2017 First official language - French 34 33

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 3 67 18 7 2 3 58
2017 First official language - French 5 55 26 6 3 6 34

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 43 12 7 9 2 1 71 16 59
2017 First official language - French 34 25 10 10 8 0 13 67 21 34

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 25 17 13 10 11 16 44 33 59
2017 First official language - French 5 17 13 11 24 6 25 31 50 34
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