2017 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	12	50	28	10	0	0	62	10	10
2017	Communications or public affairs	26	38	7	29	0	0	64	29	14
2017	Science and technology	4	70	0	16	10	0	74	26	24
2017	Administration and operations	35	40	0	15	9	0	75	25	20
2017	Information technology	20	50	10	10	10	0	70	20	10
2017	Other services to the public	23	39	6	27	6	0	61	33	18
2017	None of the above	11	51	9	17	12	0	62	29	48
2014	Communications or public affairs	20	60	0	19	0	0	81	19	10
2014	Science and technology	28	48	5	14	5	0	77	19	21
2014	Administration and operations	38	54	0	4	4	0	92	8	26
2014	Information technology	31	46	15	8	0	0	77	8	13
2014	Other services to the public	45	40	5	0	10	0	85	10	20
2014	None of the above	18	55	6	19	0	2	74	20	50

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	62	38	0	0	0	0	0	100	0	10
2017	Communications or public affairs	75	18	0	7	0	0	0	93	7	14
2017	Science and technology	62	31	4	0	0	0	4	96	0	24
2017	Administration and operations	66	19	10	0	5	0	0	85	5	20
2017	Information technology	60	30	0	10	0	0	0	90	10	10
2017	Other services to the public	61	23	0	6	6	0	5	88	12	18
2017	None of the above	62	23	4	4	4	2	0	87	9	48
2014	Communications or public affairs	70	30	0	0	0	0	0	100	0	10
2014	Science and technology	76	15	0	5	5	0	0	90	10	21
2014	Administration and operations	70	27	0	4	0	0	0	96	4	26
2014	Information technology	69	31	0	0	0	0	0	100	0	13
2014	Other services to the public	85	10	0	0	5	0	0	95	5	20
2014	None of the above	75	12	6	6	0	0	2	88	6	50

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	72	18	0	10	0	0	0	90	10	10
2017	Communications or public affairs	69	25	0	0	7	0	0	93	7	14
2017	Science and technology	62	30	8	0	0	0	0	92	0	24
2017	Administration and operations	65	21	4	5	5	0	0	85	10	20
2017	Information technology	40	40	20	0	0	0	0	80	0	10
2017	Other services to the public	78	16	6	0	0	0	0	94	0	18
2017	None of the above	66	19	6	6	2	0	0	85	9	48
2014	Communications or public affairs	60	19	0	20	0	0	0	80	20	10
2014	Science and technology	85	5	0	0	10	0	0	90	10	21
2014	Administration and operations	57	32	0	11	0	0	0	89	11	26
2014	Information technology	62	31	8	0	0	0	0	92	0	13
2014	Other services to the public	90	10	0	0	0	0	0	100	0	20
2014	None of the above	66	20	4	4	2	2	2	90	6	50

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	52	8	10	0	82	10	10
2017	Communications or public affairs	43	41	0	16	0	84	16	14
2017	Science and technology	25	53	4	18	0	78	18	23
2017	Administration and operations	61	24	5	5	5	85	10	20
2017	Information technology	50	30	10	10	0	80	10	10
2017	Other services to the public	49	23	0	22	6	72	28	18
2017	None of the above	45	31	6	6	11	77	17	48
2014	Communications or public affairs	60	30	10	0	0	90	0	10
2014	Science and technology	61	20	0	5	14	81	19	21
2014	Administration and operations	54	38	4	4	0	92	4	26
2014	Information technology	46	23	23	8	0	69	8	13
2014	Other services to the public	65	30	0	5	0	95	5	20
2014	None of the above	38	37	6	12	8	75	19	50

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	20	50	30	0	0	20	30	10
2017	Communications or public affairs	46	25	0	29	0	0	71	29	14
2017	Science and technology	21	44	20	4	10	0	65	14	24
2017	Administration and operations	25	29	10	30	5	0	55	35	20
2017	Information technology	40	10	30	10	10	0	50	20	10
2017	Other services to the public	22	39	6	22	11	0	61	34	18
2017	None of the above	24	25	17	15	17	2	50	33	48
2014	Communications or public affairs	41	30	10	19	0	0	70	19	10
2014	Science and technology	34	43	4	10	9	0	77	19	21
2014	Administration and operations	20	41	23	8	8	0	61	16	26
2014	Information technology	15	47	15	23	0	0	62	23	13
2014	Other services to the public	20	35	15	10	15	5	58	27	20
2014	None of the above	25	40	6	27	2	0	65	29	50

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	86	7	7	0	0	93	0	14
2017	Science and technology	63	33	0	0	4	96	4	24
2017	Administration and operations	40	50	5	5	0	90	5	20
2017	Information technology	40	50	0	10	0	90	10	10
2017	Other services to the public	67	27	6	0	0	94	0	18
2017	None of the above	61	30	9	0	0	91	0	47
2014	Communications or public affairs	70	30	0	0	0	100	0	10
2014	Science and technology	66	25	5	0	5	90	5	21
2014	Administration and operations	61	23	12	4	0	84	4	26
2014	Information technology	38	62	0	0	0	100	0	13
2014	Other services to the public	75	25	0	0	0	100	0	20
2014	None of the above	64	32	4	0	0	96	0	50

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	86	14	0	0	0	100	0	14
2017	Science and technology	67	29	0	0	4	96	4	24
2017	Administration and operations	45	35	15	5	0	80	5	20
2017	Information technology	50	40	10	0	0	90	0	10
2017	Other services to the public	67	17	12	5	0	83	5	18
2017	None of the above	67	28	2	2	0	96	2	47
2014	Communications or public affairs	69	31	0	0	0	100	0	10
2014	Science and technology	70	20	0	5	5	90	10	21
2014	Administration and operations	60	36	0	4	0	96	4	26
2014	Information technology	38	54	8	0	0	92	0	13
2014	Other services to the public	95	5	0	0	0	100	0	20
2014	None of the above	62	36	2	0	0	98	0	50

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	46	46	7	0	0	0	93	0	14
2017	Science and technology	53	20	4	13	9	0	74	22	24
2017	Administration and operations	50	21	5	24	0	0	71	24	20
2017	Information technology	50	40	10	0	0	0	90	0	10
2017	Other services to the public	17	66	6	11	0	0	83	11	18
2017	None of the above	26	42	11	13	8	0	68	21	47
2014	Communications or public affairs	60	30	0	0	0	10	100	0	10
2014	Science and technology	57	29	0	9	5	0	86	14	21
2014	Administration and operations	42	46	4	4	4	0	87	8	26
2014	Information technology	31	54	15	0	0	0	85	0	13
2014	Other services to the public	50	29	10	5	5	0	80	10	20
2014	None of the above	43	34	10	12	2	0	77	13	50

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	39	29	25	7	0	0	0	68	7	14
2017	Science and technology	37	33	18	0	8	4	0	73	9	24
2017	Administration and operations	55	30	4	5	5	0	0	85	10	20
2017	Information technology	50	50	0	0	0	0	0	100	0	10
2017	Other services to the public	54	11	12	17	6	0	0	66	23	18
2017	None of the above	38	40	11	4	7	0	0	78	11	47
2014	Communications or public affairs	41	29	0	31	0	0	0	69	31	10
2014	Science and technology	28	57	5	5	5	0	0	85	10	21
2014	Administration and operations	49	38	3	4	4	0	0	88	9	26
2014	Information technology	46	39	15	0	0	0	0	85	0	13
2014	Other services to the public	51	30	0	10	5	0	5	84	16	20
2014	None of the above	33	42	18	2	4	0	2	76	6	50

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	20	35	8	7	7	23	71	18	14
2017	Science and technology	51	16	4	21	0	8	73	23	24
2017	Administration and operations	60	29	0	0	5	5	95	5	20
2017	Information technology	70	10	0	10	0	10	89	11	10
2017	Other services to the public	49	11	6	23	6	6	64	30	18
2017	None of the above	49	24	9	4	2	13	83	7	47
2014	Communications or public affairs	60	20	0	10	0	9	89	11	10
2014	Science and technology	42	44	0	0	9	4	90	10	21
2014	Administration and operations	50	35	4	3	0	8	92	4	26
2014	Information technology	54	46	0	0	0	0	100	0	13
2014	Other services to the public	50	20	15	5	0	9	78	5	20
2014	None of the above	35	47	2	9	4	4	84	14	50

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	32	28	0	10	62	10	10
2017	Communications or public affairs	62	31	7	0	0	93	0	14
2017	Science and technology	46	38	5	8	4	84	12	24
2017	Administration and operations	35	31	20	5	9	66	15	20
2017	Information technology	50	40	0	10	0	90	10	10
2017	Other services to the public	38	39	5	12	6	78	17	18
2017	None of the above	35	38	13	6	8	72	15	48
2014	Communications or public affairs	80	20	0	0	0	100	0	10
2014	Science and technology	61	24	5	10	0	85	10	21
2014	Administration and operations	46	27	20	4	4	73	8	26
2014	Information technology	31	62	8	0	0	92	0	13
2014	Other services to the public	49	45	0	0	5	95	5	20
2014	None of the above	38	36	10	15	0	75	15	50

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	40	0	10	28	0	0	62	38	10
2017	Communications or public affairs	41	20	18	22	0	0	0	61	22	14
2017	Science and technology	26	28	16	13	13	4	0	56	27	24
2017	Administration and operations	26	45	10	5	15	0	0	71	20	20
2017	Information technology	20	30	10	30	10	0	0	50	40	10
2017	Other services to the public	44	17	6	22	11	0	0	61	34	18
2017	None of the above	20	31	21	15	10	0	2	52	26	48
2014	Communications or public affairs	60	0	20	19	0	0	0	60	19	10
2014	Science and technology	13	53	10	14	10	0	0	66	24	21
2014	Administration and operations	27	23	22	7	20	0	0	50	28	26
2014	Information technology	23	31	31	15	0	0	0	54	15	13
2014	Other services to the public	30	35	10	15	5	0	5	68	21	20
2014	None of the above	27	33	12	17	10	2	0	61	27	50

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	12	68	20	0	0	80	0	10
2017	Communications or public affairs	57	28	0	15	0	85	15	14
2017	Science and technology	32	32	10	13	12	65	26	24
2017	Administration and operations	25	41	5	24	5	66	29	20
2017	Information technology	10	50	30	10	0	60	10	10
2017	Other services to the public	23	43	11	17	6	66	22	18
2017	None of the above	24	39	15	17	4	64	21	48

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	30	18	0	10	0	72	10	10
2017	Communications or public affairs	71	29	0	0	0	0	100	0	14
2017	Science and technology	54	26	8	9	5	0	79	13	24
2017	Administration and operations	52	42	5	0	0	0	95	0	19
2017	Information technology	50	30	20	0	0	0	80	0	10
2017	Other services to the public	49	34	0	11	6	0	83	17	18
2017	None of the above	40	32	15	6	4	2	74	11	48
2014	Communications or public affairs	80	20	0	0	0	0	100	0	10
2014	Science and technology	66	29	5	0	0	0	95	0	21
2014	Administration and operations	53	27	12	4	4	0	81	8	26
2014	Information technology	38	46	15	0	0	0	85	0	13
2014	Other services to the public	65	25	0	10	0	0	90	10	20
2014	None of the above	42	35	16	8	0	0	77	8	50

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	30	0	18	10	72	28	10
2017	Communications or public affairs	40	46	14	0	0	86	0	14
2017	Science and technology	30	36	8	8	18	66	26	24
2017	Administration and operations	20	45	10	10	15	65	25	20
2017	Information technology	0	50	40	10	0	50	10	10
2017	Other services to the public	44	11	6	28	11	55	39	18
2017	None of the above	29	35	15	13	8	64	21	48

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	72	0	18	0	10	72	10	10
2017	Communications or public affairs	86	14	0	0	0	100	0	14
2017	Science and technology	70	21	0	9	0	91	9	23
2017	Administration and operations	60	31	10	0	0	90	0	20
2017	Information technology	60	40	0	0	0	100	0	10
2017	Other services to the public	38	44	6	12	0	83	12	18
2017	None of the above	57	30	6	4	2	87	6	48
2014	Communications or public affairs	80	20	0	0	0	100	0	10
2014	Science and technology	80	15	5	0	0	95	0	21
2014	Administration and operations	69	23	4	0	4	92	4	26
2014	Information technology	62	38	0	0	0	100	0	13
2014	Other services to the public	70	25	0	5	0	95	5	20
2014	None of the above	60	32	6	2	0	92	2	49

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	40	28	10	0	0	62	10	10
2017	Communications or public affairs	44	36	13	0	7	0	80	7	14
2017	Science and technology	38	27	4	18	12	0	66	30	24
2017	Administration and operations	45	20	5	15	15	0	65	30	20
2017	Information technology	50	0	40	10	0	0	50	10	10
2017	Other services to the public	32	28	11	22	6	0	61	28	18
2017	None of the above	24	42	11	17	6	0	66	23	48
2014	Communications or public affairs	41	29	0	20	0	10	77	23	10
2014	Science and technology	9	58	5	14	10	5	70	25	21
2014	Administration and operations	30	30	16	11	13	0	60	24	26
2014	Information technology	23	62	15	0	0	0	85	0	13
2014	Other services to the public	34	45	0	20	0	0	80	20	20
2014	None of the above	15	46	18	8	14	0	61	21	50

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	50	28	0	0	0	72	0	10
2017	Communications or public affairs	33	40	27	0	0	0	73	0	14
2017	Science and technology	29	41	8	9	13	0	70	22	24
2017	Administration and operations	40	20	15	0	25	0	60	25	20
2017	Information technology	30	30	20	10	10	0	60	20	10
2017	Other services to the public	21	34	6	22	17	0	55	39	18
2017	None of the above	31	38	15	10	6	0	68	17	48
2014	Communications or public affairs	50	30	10	10	0	0	80	10	10
2014	Science and technology	33	20	18	14	15	0	53	29	21
2014	Administration and operations	34	35	15	4	13	0	68	16	26
2014	Information technology	39	38	23	0	0	0	77	0	13
2014	Other services to the public	45	25	10	10	5	5	74	16	20
2014	None of the above	21	42	16	8	14	0	63	21	50

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	50	43	0	7	0	93	7	14
2017	Science and technology	34	37	8	4	18	70	22	24
2017	Administration and operations	25	41	10	10	15	66	25	20
2017	Information technology	30	40	30	0	0	70	0	10
2017	Other services to the public	39	16	11	22	12	55	34	18
2017	None of the above	23	44	17	10	6	66	17	48
2014	Communications or public affairs	30	40	10	20	0	69	20	10
2014	Science and technology	24	48	0	14	15	71	29	21
2014	Administration and operations	38	34	12	12	4	72	16	26
2014	Information technology	31	54	15	0	0	85	0	13
2014	Other services to the public	35	35	9	20	0	70	20	20
2014	None of the above	24	42	14	14	6	67	19	50

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	62	10	18	0	10	72	10	10
2017	Communications or public affairs	73	20	7	0	0	93	0	14
2017	Science and technology	50	24	14	5	8	74	12	24
2017	Administration and operations	45	36	19	0	0	81	0	20
2017	Information technology	30	50	20	0	0	80	0	10
2017	Other services to the public	49	22	17	11	0	72	11	18
2017	None of the above	41	37	9	9	4	79	13	48
2014	Communications or public affairs	70	19	10	0	0	90	0	10
2014	Science and technology	51	30	5	15	0	80	15	21
2014	Administration and operations	58	26	13	0	4	84	4	26
2014	Information technology	38	62	0	0	0	100	0	13
2014	Other services to the public	65	25	5	5	0	90	5	20
2014	None of the above	39	43	12	6	0	82	6	49

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	58	22	10	0	0	0	68	10	10
2017	Communications or public affairs	34	29	14	0	7	11	6	76	8	14
2017	Science and technology	25	38	20	5	12	0	0	63	17	24
2017	Administration and operations	40	30	25	0	5	0	0	70	5	20
2017	Information technology	50	50	0	0	0	0	0	100	0	10
2017	Other services to the public	33	11	50	6	0	0	0	45	6	18
2017	None of the above	29	31	25	6	4	4	0	63	11	48
2014	Communications or public affairs	10	40	20	30	0	0	0	50	30	10
2014	Science and technology	24	33	29	10	4	0	0	57	14	21
2014	Administration and operations	39	41	12	8	0	0	0	81	8	26
2014	Information technology	8	69	23	0	0	0	0	77	0	13
2014	Other services to the public	20	55	15	10	0	0	0	75	10	20
2014	None of the above	22	41	20	8	6	2	2	65	14	49

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	20	60	0	10	0	10	11	22	10
2017	Communications or public affairs	0	7	67	12	7	7	0	20	7	14
2017	Science and technology	0	18	44	33	5	0	0	39	18	24
2017	Administration and operations	20	20	33	21	5	0	0	26	41	20
2017	Information technology	0	60	20	0	10	0	10	11	67	10
2017	Other services to the public	17	17	49	6	11	0	0	17	34	18
2017	None of the above	9	28	37	23	4	0	0	27	36	48
2014	Communications or public affairs	0	51	39	10	0	0	0	10	51	10
2014	Science and technology	19	9	48	15	10	0	0	24	28	21
2014	Administration and operations	8	15	42	19	12	4	0	32	25	26
2014	Information technology	8	62	31	0	0	0	0	0	69	13
2014	Other services to the public	0	20	35	39	5	0	0	45	20	20
2014	None of the above	4	23	27	31	8	7	0	41	29	50

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	20	30	30	10	0	10	45	22	10
2017	Communications or public affairs	0	0	49	38	6	7	0	47	0	14
2017	Science and technology	5	21	28	37	10	0	0	47	25	24
2017	Administration and operations	10	10	35	20	25	0	0	45	20	20
2017	Information technology	0	20	10	30	30	0	10	67	22	10
2017	Other services to the public	12	11	27	22	22	6	0	46	24	18
2017	None of the above	8	22	25	32	13	0	0	45	30	48
2014	Communications or public affairs	0	10	40	31	19	0	0	50	10	10
2014	Science and technology	9	4	34	20	28	5	0	50	14	21
2014	Administration and operations	9	7	34	27	15	8	0	45	17	26
2014	Information technology	8	23	8	46	15	0	0	62	31	13
2014	Other services to the public	0	10	15	35	29	5	5	72	11	20
2014	None of the above	2	8	21	33	27	7	2	66	11	50

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	32	28	0	0	0	10	0	68	10
2017	Communications or public affairs	0	21	18	22	39	0	0	61	21	14
2017	Science and technology	19	18	21	37	5	0	0	42	37	23
2017	Administration and operations	15	29	30	10	15	0	0	25	44	20
2017	Information technology	10	20	30	10	10	10	10	25	38	10
2017	Other services to the public	28	16	27	28	0	0	0	28	45	18
2017	None of the above	24	32	22	12	8	0	2	21	57	48
2014	Communications or public affairs	0	30	10	20	40	0	0	60	30	10
2014	Science and technology	19	14	29	15	24	0	0	39	33	21
2014	Administration and operations	20	34	20	11	15	0	0	26	54	26
2014	Information technology	0	23	23	46	8	0	0	54	23	13
2014	Other services to the public	25	20	35	15	0	0	5	16	48	20
2014	None of the above	18	32	21	18	6	5	0	25	52	49

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	10	38	32	0	0	10	35	22	10
2017	Communications or public affairs	7	35	52	6	0	0	0	6	42	14
2017	Science and technology	5	17	29	40	10	0	0	49	22	24
2017	Administration and operations	5	10	49	26	10	0	0	36	15	20
2017	Information technology	0	10	40	30	20	0	0	50	10	10
2017	Other services to the public	17	16	33	22	11	0	0	33	33	18
2017	None of the above	9	19	41	19	10	0	2	30	28	48
2014	Communications or public affairs	10	30	60	0	0	0	0	0	40	10
2014	Science and technology	9	14	38	24	10	0	5	35	25	21
2014	Administration and operations	9	19	31	32	5	4	0	38	30	25
2014	Information technology	0	8	54	23	15	0	0	39	8	13
2014	Other services to the public	0	5	25	49	15	5	0	68	5	20
2014	None of the above	11	17	27	26	11	7	0	40	31	50

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	42	38	0	0	0	10	0	57	10
2017	Communications or public affairs	15	34	40	0	0	0	11	0	56	14
2017	Science and technology	9	17	52	12	5	4	0	18	28	24
2017	Administration and operations	31	10	29	19	10	0	0	30	41	20
2017	Information technology	40	10	10	40	0	0	0	40	50	10
2017	Other services to the public	17	33	22	11	17	0	0	28	50	18
2017	None of the above	11	31	33	13	9	0	4	22	44	48
2014	Communications or public affairs	30	30	31	10	0	0	0	10	59	10
2014	Science and technology	14	33	29	5	5	9	5	11	55	21
2014	Administration and operations	16	8	33	31	8	4	0	41	25	26
2014	Information technology	15	23	38	23	0	0	0	23	38	13
2014	Other services to the public	10	20	40	15	10	0	5	26	32	20
2014	None of the above	12	19	25	26	11	7	0	40	33	50

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	0	20	50	10	10	10	75	0	10
2017	Communications or public affairs	0	7	51	22	0	19	0	28	9	13
2017	Science and technology	5	4	24	49	19	0	0	68	8	24
2017	Administration and operations	15	10	21	19	35	0	0	54	26	20
2017	Information technology	0	30	10	20	30	0	10	56	33	10
2017	Other services to the public	0	11	39	33	11	6	0	47	12	18
2017	None of the above	2	8	27	40	18	0	4	61	11	47
2014	Communications or public affairs	0	19	51	10	19	0	0	30	19	10
2014	Science and technology	0	5	33	38	19	5	0	60	5	21
2014	Administration and operations	8	8	30	37	4	8	4	47	19	26
2014	Information technology	0	23	23	23	31	0	0	54	23	13
2014	Other services to the public	0	5	20	45	25	0	5	73	5	20
2014	None of the above	0	4	27	37	23	9	0	66	4	50

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	20	38	42	0	0	0	0	0	58	10
2017	Communications or public affairs	0	8	34	27	12	18	0	48	10	14
2017	Science and technology	14	26	36	16	9	0	0	24	40	24
2017	Administration and operations	19	15	45	10	10	0	0	20	34	20
2017	Information technology	0	20	30	20	20	0	10	44	22	10
2017	Other services to the public	34	21	33	6	6	0	0	11	55	18
2017	None of the above	19	29	33	12	7	0	0	19	48	48
2014	Communications or public affairs	0	19	10	41	30	0	0	70	19	10
2014	Science and technology	24	10	47	9	5	0	5	15	35	21
2014	Administration and operations	21	26	30	14	8	0	0	22	47	26
2014	Information technology	0	31	23	23	23	0	0	46	31	13
2014	Other services to the public	30	15	25	20	0	0	10	22	50	20
2014	None of the above	19	27	25	10	11	7	0	23	50	50

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	72	18	0	10	0	0	90	10	10
2017	Communications or public affairs	82	18	0	0	0	0	100	0	14
2017	Science and technology	67	16	8	4	0	4	87	4	24
2017	Administration and operations	61	21	10	4	5	0	81	9	20
2017	Information technology	60	30	10	0	0	0	90	0	10
2017	Other services to the public	72	16	12	0	0	0	88	0	18
2017	None of the above	59	19	7	9	4	2	80	13	48
2014	Communications or public affairs	81	19	0	0	0	0	100	0	10
2014	Science and technology	76	0	4	5	10	5	80	16	21
2014	Administration and operations	61	11	8	12	0	8	78	13	26
2014	Information technology	85	15	0	0	0	0	100	0	13
2014	Other services to the public	75	15	0	0	0	10	100	0	20
2014	None of the above	63	18	6	4	4	6	86	8	50

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	10	10	28	30	0	0	32	58	10
2017	Communications or public affairs	26	27	8	7	13	11	7	65	25	14
2017	Science and technology	9	20	8	21	38	0	4	29	62	24
2017	Administration and operations	25	15	20	15	9	5	10	48	28	20
2017	Information technology	50	40	0	0	0	10	0	100	0	10
2017	Other services to the public	22	22	28	0	22	6	0	46	23	18
2017	None of the above	27	27	10	8	21	4	2	58	31	48
2014	Communications or public affairs	31	31	10	19	0	9	0	67	21	10
2014	Science and technology	19	24	5	10	33	4	5	47	47	21
2014	Administration and operations	27	22	19	8	13	0	11	55	24	26
2014	Information technology	23	38	23	0	0	8	8	73	0	13
2014	Other services to the public	30	20	25	0	10	5	10	59	12	20
2014	None of the above	19	28	16	22	7	4	4	51	32	50

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	32	40	20	8	0	0	0	72	8	10
2017	Communications or public affairs	33	54	0	7	7	0	0	87	13	14
2017	Science and technology	24	34	20	4	17	0	0	58	21	24
2017	Administration and operations	56	25	0	4	15	0	0	80	20	20
2017	Information technology	80	20	0	0	0	0	0	100	0	10
2017	Other services to the public	32	28	0	28	11	0	0	61	39	18
2017	None of the above	38	32	8	9	11	2	0	72	20	47
2014	Communications or public affairs	59	20	0	20	0	0	0	80	20	10
2014	Science and technology	28	30	10	9	23	0	0	58	32	21
2014	Administration and operations	30	46	12	4	8	0	0	76	12	26
2014	Information technology	46	38	15	0	0	0	0	85	0	13
2014	Other services to the public	40	35	5	10	5	0	5	79	16	20
2014	None of the above	29	42	8	14	8	0	0	70	22	49

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	32	40	10	8	10	0	0	72	18	10
2017	Communications or public affairs	60	22	18	0	0	0	0	82	0	14
2017	Science and technology	32	38	0	12	17	0	0	70	30	24
2017	Administration and operations	31	40	14	10	5	0	0	70	15	20
2017	Information technology	60	10	20	10	0	0	0	70	10	10
2017	Other services to the public	33	33	6	17	11	0	0	67	28	18
2017	None of the above	33	33	15	13	4	0	2	67	17	47
2014	Communications or public affairs	60	30	10	0	0	0	0	90	0	10
2014	Science and technology	33	43	9	15	0	0	0	76	15	21
2014	Administration and operations	42	38	8	8	0	0	4	84	9	26
2014	Information technology	46	46	8	0	0	0	0	92	0	13
2014	Other services to the public	30	50	0	0	10	0	10	89	11	20
2014	None of the above	52	33	4	8	2	2	0	86	10	50

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	30	10	18	10	10	0	57	32	10
2017	Communications or public affairs	54	15	20	0	0	11	0	77	0	14
2017	Science and technology	28	25	13	12	22	0	0	53	34	24
2017	Administration and operations	36	29	10	15	5	5	0	68	22	20
2017	Information technology	40	10	20	0	0	30	0	71	0	10
2017	Other services to the public	23	27	17	6	16	11	0	56	25	18
2017	None of the above	29	25	11	13	9	9	4	63	25	47
2014	Communications or public affairs	40	20	0	20	0	19	0	75	25	10
2014	Science and technology	37	25	0	14	14	10	0	69	31	21
2014	Administration and operations	38	39	4	8	0	7	4	86	9	26
2014	Information technology	46	39	8	0	0	8	0	92	0	13
2014	Other services to the public	44	36	5	0	0	10	5	94	0	20
2014	None of the above	44	29	8	6	4	10	0	81	11	50

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	0	30	8	20	20	0	27	36	10
2017	Communications or public affairs	12	39	20	7	0	15	7	65	8	14
2017	Science and technology	4	25	21	5	34	12	0	32	44	24
2017	Administration and operations	5	25	21	10	15	15	10	40	33	20
2017	Information technology	30	30	0	10	10	20	0	75	25	10
2017	Other services to the public	16	11	11	22	28	11	0	31	56	18
2017	None of the above	12	17	20	15	18	15	2	36	40	48
2014	Communications or public affairs	0	31	10	40	0	19	0	38	49	10
2014	Science and technology	5	19	0	24	38	14	0	28	72	21
2014	Administration and operations	15	23	23	0	20	16	4	47	25	26
2014	Information technology	31	23	31	8	0	8	0	58	8	13
2014	Other services to the public	20	30	10	15	5	15	5	62	25	20
2014	None of the above	10	21	14	15	15	23	2	41	41	50

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	32	40	8	20	0	0	72	20	10
2017	Communications or public affairs	51	29	7	13	0	0	80	13	14
2017	Science and technology	16	33	13	25	13	0	49	38	24
2017	Administration and operations	30	55	5	5	5	0	85	10	20
2017	Information technology	80	20	0	0	0	0	100	0	10
2017	Other services to the public	38	40	6	11	6	0	78	16	18
2017	None of the above	32	44	6	8	10	0	75	19	48
2014	Communications or public affairs	20	59	0	20	0	0	80	20	10
2014	Science and technology	33	19	10	19	19	0	52	38	21
2014	Administration and operations	58	33	4	0	4	0	92	4	26
2014	Information technology	77	23	0	0	0	0	100	0	13
2014	Other services to the public	44	40	0	5	5	5	89	11	20
2014	None of the above	40	41	10	8	2	0	81	9	50

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	50	22	10	18	0	0	0	72	18	10
2017	Communications or public affairs	37	35	13	8	7	0	0	72	15	14
2017	Science and technology	29	24	23	13	8	0	4	55	22	24
2017	Administration and operations	41	25	10	15	9	0	0	66	24	20
2017	Information technology	30	30	30	10	0	0	0	60	10	10
2017	Other services to the public	44	23	11	11	12	0	0	66	22	18
2017	None of the above	31	42	10	12	0	0	4	76	13	48
2014	Communications or public affairs	20	30	19	31	0	0	0	50	31	10
2014	Science and technology	38	33	10	15	5	0	0	70	20	21
2014	Administration and operations	42	27	15	8	9	0	0	69	16	26
2014	Information technology	23	54	23	0	0	0	0	77	0	13
2014	Other services to the public	60	20	10	5	0	0	5	84	5	20
2014	None of the above	31	41	6	6	8	7	2	79	15	50

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	52	10	28	0	10	0	0	62	10	10
2017	Communications or public affairs	39	46	0	15	0	0	0	85	15	14
2017	Science and technology	32	29	18	9	8	4	0	64	18	24
2017	Administration and operations	45	26	10	4	15	0	0	71	19	20
2017	Information technology	40	40	20	0	0	0	0	80	0	10
2017	Other services to the public	49	17	22	0	6	6	0	71	6	18
2017	None of the above	46	29	17	2	2	2	2	78	4	48
2014	Communications or public affairs	31	29	20	20	0	0	0	59	20	10
2014	Science and technology	42	19	5	19	10	0	5	64	30	21
2014	Administration and operations	42	41	8	0	9	0	0	83	9	26
2014	Information technology	46	46	0	8	0	0	0	92	8	13
2014	Other services to the public	75	10	10	0	0	0	5	89	0	20
2014	None of the above	38	29	8	8	6	10	2	76	15	50

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	10	20	18	10	0	0	52	28	10
2017	Communications or public affairs	46	25	22	7	0	0	0	71	7	14
2017	Science and technology	41	20	14	25	0	0	0	60	25	24
2017	Administration and operations	55	10	15	5	15	0	0	65	20	20
2017	Information technology	50	10	40	0	0	0	0	60	0	10
2017	Other services to the public	50	17	28	0	6	0	0	67	6	18
2017	None of the above	47	23	6	10	11	0	2	72	21	48
2014	Communications or public affairs	41	18	41	0	0	0	0	59	0	10
2014	Science and technology	43	38	0	0	19	0	0	81	19	21
2014	Administration and operations	30	41	12	12	4	0	0	72	16	26
2014	Information technology	31	54	15	0	0	0	0	85	0	13
2014	Other services to the public	70	20	5	5	0	0	0	90	5	20
2014	None of the above	32	37	4	12	6	7	2	76	19	50

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	62	28	0	0	10	0	90	10	10
2017	Communications or public affairs	100	0	0	0	0	0	100	0	14
2017	Science and technology	71	21	4	0	0	4	96	0	24
2017	Administration and operations	91	0	4	4	0	0	91	4	20
2017	Information technology	100	0	0	0	0	0	100	0	10
2017	Other services to the public	83	17	0	0	0	0	100	0	18
2017	None of the above	72	21	4	0	0	2	96	0	48
2014	Communications or public affairs	80	20	0	0	0	0	100	0	10
2014	Science and technology	80	5	0	5	10	0	85	15	21
2014	Administration and operations	88	4	0	4	0	4	95	5	26
2014	Information technology	77	15	8	0	0	0	92	0	13
2014	Other services to the public	85	0	10	0	0	5	89	0	20
2014	None of the above	74	18	0	2	0	6	98	2	49

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	52	38	10	0	0	0	0	90	0	10
2017	Communications or public affairs	34	31	7	14	7	0	7	71	22	14
2017	Science and technology	57	26	4	5	0	8	0	91	5	24
2017	Administration and operations	70	10	10	0	5	0	5	85	5	20
2017	Information technology	40	10	40	10	0	0	0	50	10	10
2017	Other services to the public	61	22	6	6	6	0	0	83	11	18
2017	None of the above	57	25	11	0	2	2	2	87	2	47
2014	Communications or public affairs	31	9	10	9	31	10	0	44	44	10
2014	Science and technology	52	24	9	10	0	0	4	80	10	21
2014	Administration and operations	77	12	8	0	0	0	4	92	0	26
2014	Information technology	46	39	15	0	0	0	0	85	0	13
2014	Other services to the public	70	15	0	10	0	0	5	89	11	20
2014	None of the above	52	27	0	10	6	2	4	84	16	50

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	52	20	10	18	0	0	72	18	10
2017	Communications or public affairs	71	7	8	14	0	0	78	14	14
2017	Science and technology	50	12	17	16	5	0	62	21	24
2017	Administration and operations	53	21	5	5	15	0	74	21	19
2017	Information technology	60	20	20	0	0	0	80	0	10
2017	Other services to the public	77	12	0	6	6	0	89	11	18
2017	None of the above	53	26	8	2	8	2	81	11	47

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	52	20	10	8	10	0	0	72	18	10
2017	Communications or public affairs	73	13	14	0	0	0	0	86	0	14
2017	Science and technology	41	21	22	4	8	4	0	64	13	24
2017	Administration and operations	61	25	0	0	15	0	0	85	15	20
2017	Information technology	60	30	10	0	0	0	0	90	0	10
2017	Other services to the public	61	22	11	0	6	0	0	83	6	18
2017	None of the above	49	24	14	6	4	0	2	75	11	47

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	52	20	10	8	10	0	72	18	10
2017	Communications or public affairs	64	14	8	14	0	0	78	14	14
2017	Science and technology	45	17	14	17	8	0	62	25	24
2017	Administration and operations	50	21	15	0	15	0	71	15	20
2017	Information technology	40	40	0	20	0	0	80	20	10
2017	Other services to the public	49	29	11	5	6	0	78	11	18
2017	None of the above	48	21	13	7	6	5	73	14	46
2014	Communications or public affairs	31	29	10	31	0	0	59	31	10
2014	Science and technology	47	14	0	20	19	0	61	39	21
2014	Administration and operations	50	26	12	0	13	0	76	13	26
2014	Information technology	61	31	8	0	0	0	92	0	13
2014	Other services to the public	75	15	0	5	0	5	95	5	20
2014	None of the above	46	29	10	6	8	2	76	14	50

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	None of the above	29	39	11	11	11	0	0	67	22	10
2014	None of the above	19	31	30	0	20	0	0	50	20	10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	22	28	10	20	10	35	33	10
2017	Communications or public affairs	27	20	7	34	0	11	54	39	14
2017	Science and technology	15	26	20	21	17	0	41	39	24
2017	Administration and operations	21	30	9	25	5	10	56	33	20
2017	Information technology	30	30	30	0	0	10	67	0	10
2017	Other services to the public	27	28	0	16	17	11	62	38	18
2017	None of the above	18	31	13	15	13	11	55	31	48
2014	Communications or public affairs	69	31	0	0	0	0	100	0	10
2014	Science and technology	14	33	10	19	9	14	55	33	21
2014	Administration and operations	35	22	15	25	0	4	59	26	26
2014	Information technology	31	39	8	8	0	15	82	9	13
2014	Other services to the public	45	20	5	15	0	15	76	18	20
2014	None of the above	25	41	10	17	6	2	67	23	50

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	32	20	28	20	0	32	48	10
2017	Communications or public affairs	27	35	25	13	0	0	62	13	14
2017	Science and technology	16	29	8	20	26	0	45	47	24
2017	Administration and operations	26	25	10	30	9	0	50	39	20
2017	Information technology	30	20	50	0	0	0	50	0	10
2017	Other services to the public	16	28	6	11	34	6	46	48	18
2017	None of the above	14	25	13	19	27	2	39	48	48
2014	Communications or public affairs	60	30	10	0	0	0	90	0	10
2014	Science and technology	4	52	10	15	19	0	56	34	21
2014	Administration and operations	27	25	12	20	16	0	52	36	26
2014	Information technology	31	54	15	0	0	0	85	0	13
2014	Other services to the public	20	35	9	25	5	5	58	32	20
2014	None of the above	30	29	8	20	11	2	61	32	50

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	10	60	10	20	0	10	30	10
2017	Communications or public affairs	14	27	13	21	0	25	54	28	14
2017	Science and technology	12	22	16	25	22	4	35	48	24
2017	Administration and operations	15	35	5	29	10	5	53	41	20
2017	Information technology	30	10	20	30	0	10	44	33	10
2017	Other services to the public	11	22	23	22	22	0	33	44	18
2017	None of the above	8	24	9	32	25	2	33	59	48
2014	Communications or public affairs	31	49	20	0	0	0	80	0	10
2014	Science and technology	0	38	10	24	19	9	41	48	21
2014	Administration and operations	16	33	11	28	8	4	51	37	26
2014	Information technology	15	15	54	16	0	0	31	16	13
2014	Other services to the public	20	25	20	30	0	5	47	32	20
2014	None of the above	21	34	6	25	10	4	58	36	50

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	18	52	0	20	10	20	22	10
2017	Communications or public affairs	26	53	7	13	0	0	79	13	14
2017	Science and technology	25	29	8	20	14	4	56	35	24
2017	Administration and operations	31	19	26	5	20	0	50	25	20
2017	Information technology	30	30	0	30	10	0	60	40	10
2017	Other services to the public	34	11	16	33	6	0	45	39	18
2017	None of the above	25	21	15	17	17	4	48	36	47
2014	Communications or public affairs	60	19	20	0	0	0	80	0	10
2014	Science and technology	14	24	24	5	19	14	44	28	21
2014	Administration and operations	22	19	23	23	8	4	43	33	26
2014	Information technology	31	39	0	23	8	0	69	31	13
2014	Other services to the public	25	30	15	15	5	10	61	23	20
2014	None of the above	25	27	12	16	15	6	55	33	50

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	30	22	18	20	10	33	43	10
2017	Communications or public affairs	12	60	20	7	0	0	72	7	14
2017	Science and technology	21	24	16	21	18	0	45	39	24
2017	Administration and operations	21	25	20	10	25	0	45	35	20
2017	Information technology	30	20	30	0	20	0	50	20	10
2017	Other services to the public	16	28	6	16	28	6	47	47	18
2017	None of the above	8	28	17	23	21	2	37	45	48
2014	Communications or public affairs	59	31	10	0	0	0	90	0	10
2014	Science and technology	9	28	15	10	24	14	44	39	21
2014	Administration and operations	16	21	35	15	13	0	37	28	26
2014	Information technology	31	23	15	23	0	8	58	25	13
2014	Other services to the public	25	15	24	15	15	5	43	32	20
2014	None of the above	25	24	4	26	10	11	56	40	49

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	70	0	20	0	0	80	20	10
2017	Communications or public affairs	68	32	0	0	0	0	100	0	14
2017	Science and technology	37	36	9	8	10	0	73	18	24
2017	Administration and operations	40	40	10	0	9	0	81	9	20
2017	Information technology	40	30	30	0	0	0	70	0	10
2017	Other services to the public	27	45	17	6	6	0	72	11	18
2017	None of the above	30	26	13	22	9	0	57	30	47
2014	Communications or public affairs	69	31	0	0	0	0	100	0	10
2014	Science and technology	47	44	5	0	5	0	90	5	21
2014	Administration and operations	42	42	8	4	4	0	84	8	26
2014	Information technology	39	46	15	0	0	0	85	0	13
2014	Other services to the public	45	35	15	0	0	5	84	0	20
2014	None of the above	37	36	8	12	6	2	74	18	50

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	60	10	0	0	0	90	0	10
2017	Communications or public affairs	93	7	0	0	0	0	100	0	14
2017	Science and technology	62	17	8	10	4	0	79	13	24
2017	Administration and operations	66	30	0	0	4	0	96	4	20
2017	Information technology	40	50	10	0	0	0	90	0	10
2017	Other services to the public	55	39	6	0	0	0	94	0	18
2017	None of the above	48	32	13	4	2	2	81	6	48
2014	Communications or public affairs	69	31	0	0	0	0	100	0	10
2014	Science and technology	57	29	0	10	5	0	85	15	21
2014	Administration and operations	69	15	12	4	0	0	84	4	26
2014	Information technology	62	38	0	0	0	0	100	0	13
2014	Other services to the public	75	20	5	0	0	0	95	0	20
2014	None of the above	65	27	4	4	0	0	92	4	50

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	32	18	20	0	0	0	62	20	10
2017	Communications or public affairs	12	49	7	21	0	11	0	69	23	14
2017	Science and technology	30	21	12	13	17	8	0	55	32	24
2017	Administration and operations	45	30	10	10	4	0	0	75	15	20
2017	Other services to the public	33	50	0	6	5	6	0	89	11	18
2017	None of the above	31	37	9	11	10	2	0	69	22	48
2014	Communications or public affairs	50	19	10	10	0	10	0	77	11	10
2014	Science and technology	38	28	10	14	10	0	0	66	24	21
2014	Administration and operations	27	44	8	12	0	0	8	77	14	26
2014	Information technology	31	31	31	8	0	0	0	61	8	13
2014	Other services to the public	55	35	5	5	0	0	0	90	5	20
2014	None of the above	34	35	4	11	12	4	0	72	24	50

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	62	20	18	0	0	0	62	18	10
2017	Communications or public affairs	14	41	7	14	7	18	0	66	25	14
2017	Science and technology	8	44	16	14	8	9	0	57	25	24
2017	Administration and operations	21	25	35	5	10	4	0	47	16	20
2017	Information technology	30	50	10	0	0	10	0	89	0	10
2017	Other services to the public	22	28	11	28	12	0	0	49	39	18
2017	None of the above	22	29	19	8	15	6	0	54	25	48
2014	Communications or public affairs	10	51	20	9	0	9	0	67	10	10
2014	Science and technology	18	48	19	5	10	0	0	66	15	21
2014	Administration and operations	27	30	8	16	7	4	8	64	26	26
2014	Information technology	23	39	23	15	0	0	0	61	15	13
2014	Other services to the public	35	20	30	5	0	5	5	61	6	20
2014	None of the above	11	27	18	20	8	13	4	46	33	50

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	12	30	20	18	0	20	0	52	23	10
2017	Communications or public affairs	7	29	11	7	13	27	6	53	31	14
2017	Science and technology	25	17	16	21	17	4	0	44	40	24
2017	Administration and operations	19	20	15	25	5	10	5	46	35	20
2017	Information technology	10	40	10	20	0	20	0	63	25	10
2017	Other services to the public	23	16	27	6	22	6	0	41	30	18
2017	None of the above	16	31	19	9	14	4	7	53	26	48
2014	Communications or public affairs	19	20	31	20	0	9	0	44	22	10
2014	Science and technology	28	14	10	10	25	10	5	48	40	21
2014	Administration and operations	12	20	29	8	12	11	8	39	24	26
2014	Information technology	23	8	38	8	0	23	0	40	10	13
2014	Other services to the public	25	30	10	10	5	10	9	68	19	20
2014	None of the above	19	30	12	14	14	6	6	56	31	50

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	40	40	10	10	0	0	0	80	10	10
2017	Communications or public affairs	69	31	0	0	0	0	0	100	0	14
2017	Science and technology	46	29	13	0	5	4	4	81	5	24
2017	Administration and operations	50	30	10	5	5	0	0	80	10	20
2017	Information technology	50	50	0	0	0	0	0	100	0	10
2017	Other services to the public	60	28	6	0	6	0	0	88	6	18
2017	None of the above	42	30	13	9	4	0	2	74	13	48
2014	Communications or public affairs	70	19	10	0	0	0	0	90	0	10
2014	Science and technology	66	10	5	0	10	4	5	84	11	21
2014	Administration and operations	53	11	9	12	7	0	8	69	21	26
2014	Information technology	69	8	15	0	0	8	0	83	0	13
2014	Other services to the public	80	10	0	0	0	0	10	100	0	20
2014	None of the above	50	20	2	6	4	13	6	86	12	50

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	62	18	10	10	0	0	0	80	10	10
2017	Communications or public affairs	74	19	7	0	0	0	0	93	0	14
2017	Science and technology	58	26	9	0	0	4	4	91	0	24
2017	Administration and operations	76	10	4	10	0	0	0	85	10	20
2017	Information technology	60	40	0	0	0	0	0	100	0	10
2017	Other services to the public	72	22	6	0	0	0	0	94	0	18
2017	None of the above	57	26	6	9	2	0	0	83	11	48
2014	Communications or public affairs	81	9	0	0	0	10	0	100	0	10
2014	Science and technology	71	15	4	5	0	5	0	90	5	21
2014	Administration and operations	57	20	13	4	4	0	4	79	8	26
2014	Information technology	62	8	15	0	8	8	0	75	8	13
2014	Other services to the public	75	10	0	0	0	10	5	100	0	20
2014	None of the above	69	16	4	2	4	4	2	90	6	50

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	22	28	30	0	10	0	35	33	10
2017	Communications or public affairs	19	52	15	14	0	0	0	71	14	14
2017	Science and technology	24	29	8	17	13	9	0	58	34	24
2017	Administration and operations	26	25	10	15	25	0	0	50	40	20
2017	Information technology	30	10	40	20	0	0	0	40	20	10
2017	Other services to the public	17	27	11	11	34	0	0	44	44	18
2017	None of the above	7	24	23	15	25	4	0	33	42	48
2014	Communications or public affairs	41	9	40	10	0	0	0	50	10	10
2014	Science and technology	14	39	15	5	23	4	0	56	29	21
2014	Administration and operations	34	15	28	12	12	0	0	48	24	26
2014	Information technology	31	23	31	8	8	0	0	54	15	13
2014	Other services to the public	15	30	10	30	5	5	5	50	39	20
2014	None of the above	12	29	20	18	12	8	0	45	33	49

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	22	20	48	10	0	0	22	58	10
2017	Communications or public affairs	6	22	7	38	28	0	0	27	66	14
2017	Science and technology	0	24	21	5	39	4	8	27	49	24
2017	Administration and operations	5	25	30	10	25	0	4	32	37	20
2017	Information technology	10	20	20	30	20	0	0	30	50	10
2017	Other services to the public	6	22	17	16	34	0	6	29	53	18
2017	None of the above	10	4	21	8	42	0	15	16	59	48
2014	Communications or public affairs	10	20	0	50	19	0	0	31	69	10
2014	Science and technology	9	14	15	5	48	9	0	26	58	21
2014	Administration and operations	12	8	15	18	44	0	4	20	65	26
2014	Information technology	8	23	8	46	15	0	0	31	61	13
2014	Other services to the public	15	45	10	0	10	10	9	75	13	20
2014	None of the above	15	22	18	18	17	6	4	42	39	50

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	30	28	20	0	0	52	20	10
2017	Communications or public affairs	12	48	22	0	0	18	74	0	14
2017	Science and technology	20	37	24	5	14	0	58	18	24
2017	Administration and operations	35	25	10	10	20	0	60	30	20
2017	Information technology	20	20	50	10	0	0	40	10	10
2017	Other services to the public	17	32	11	22	17	0	49	39	18
2017	None of the above	15	34	20	17	15	0	49	32	48

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	32	10	48	0	0	10	0	46	0	10
2017	Communications or public affairs	20	49	0	7	0	24	0	91	9	14
2017	Science and technology	28	37	20	0	5	9	0	72	6	24
2017	Administration and operations	41	24	15	5	5	10	0	73	11	20
2017	Information technology	30	40	20	10	0	0	0	70	10	10
2017	Other services to the public	32	34	11	0	12	11	0	75	13	18
2017	None of the above	34	30	19	2	8	6	0	69	11	48
2014	Communications or public affairs	30	50	10	0	0	10	0	89	0	10
2014	Science and technology	40	20	20	0	15	5	0	63	16	20
2014	Administration and operations	38	27	24	4	0	0	8	70	4	26
2014	Information technology	54	31	15	0	0	0	0	85	0	13
2014	Other services to the public	39	35	10	5	0	10	0	83	6	20
2014	None of the above	28	32	21	6	2	10	2	67	9	50

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	58	10	10	0	0	0	80	10	10
2017	Communications or public affairs	19	59	7	8	7	0	0	78	15	14
2017	Science and technology	34	32	17	9	5	4	0	68	14	24
2017	Administration and operations	46	35	4	0	5	10	0	90	6	20
2017	Information technology	50	50	0	0	0	0	0	100	0	10
2017	Other services to the public	22	27	16	11	12	11	0	56	26	18
2017	None of the above	27	44	16	4	8	0	0	71	13	48
2014	Communications or public affairs	40	40	10	0	0	10	0	89	0	10
2014	Science and technology	33	33	10	0	15	9	0	73	16	21
2014	Administration and operations	42	34	11	9	0	0	4	79	9	26
2014	Information technology	61	31	8	0	0	0	0	92	0	13
2014	Other services to the public	45	30	5	10	0	10	0	83	11	20
2014	None of the above	34	41	10	6	2	8	0	81	8	50

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	32	20	8	10	0	62	18	10
2017	Communications or public affairs	53	40	7	0	0	0	93	0	14
2017	Science and technology	48	30	8	5	9	0	78	14	23
2017	Administration and operations	50	35	0	10	5	0	85	15	20
2017	Information technology	60	30	10	0	0	0	90	0	10
2017	Other services to the public	44	40	6	11	0	0	84	11	18
2017	None of the above	37	35	9	11	8	0	72	19	48
2014	Communications or public affairs	61	29	10	0	0	0	90	0	10
2014	Science and technology	37	43	5	5	10	0	80	15	21
2014	Administration and operations	42	30	8	17	4	0	72	21	26
2014	Information technology	61	39	0	0	0	0	100	0	13
2014	Other services to the public	65	20	10	0	0	5	89	0	20
2014	None of the above	49	29	12	8	2	0	79	10	50

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	22	20	18	10	0	52	28	10
2017	Communications or public affairs	40	36	14	0	0	11	85	0	14
2017	Science and technology	42	28	8	4	18	0	70	22	24
2017	Administration and operations	55	15	10	10	9	0	70	20	20
2017	Information technology	40	30	20	0	10	0	70	10	10
2017	Other services to the public	33	22	17	22	6	0	55	28	18
2017	None of the above	24	27	19	19	11	0	51	30	48
2014	Communications or public affairs	49	20	31	0	0	0	69	0	10
2014	Science and technology	33	38	4	5	15	5	75	21	21
2014	Administration and operations	46	22	8	17	8	0	68	25	26
2014	Information technology	54	38	8	0	0	0	92	0	13
2014	Other services to the public	65	25	5	5	0	0	90	5	20
2014	None of the above	48	25	12	12	4	0	73	15	50

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	32	30	10	8	20	0	62	28	10
2017	Communications or public affairs	33	49	0	7	0	11	92	8	14
2017	Science and technology	42	24	12	4	18	0	66	22	24
2017	Administration and operations	41	30	4	15	9	0	71	25	20
2017	Information technology	40	30	20	10	0	0	70	10	10
2017	Other services to the public	27	34	6	28	6	0	61	34	18
2017	None of the above	24	34	11	19	12	0	58	32	48
2014	Communications or public affairs	49	20	31	0	0	0	69	0	10
2014	Science and technology	33	38	4	5	20	0	71	25	21
2014	Administration and operations	42	30	4	17	8	0	72	25	26
2014	Information technology	39	54	8	0	0	0	92	0	13
2014	Other services to the public	45	40	10	0	5	0	85	5	20
2014	None of the above	46	27	12	14	2	0	73	15	50

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	20	42	0	8	20	10	0	68	32	10
2017	Communications or public affairs	40	28	0	13	0	19	0	83	17	14
2017	Science and technology	38	28	8	16	5	0	4	69	22	24
2017	Administration and operations	50	10	10	10	20	0	0	60	29	20
2017	Information technology	10	70	10	10	0	0	0	80	10	10
2017	Other services to the public	27	33	11	16	6	0	6	64	24	18
2017	None of the above	29	21	21	13	11	4	2	53	25	48
2014	Communications or public affairs	60	19	0	20	0	0	0	80	20	10
2014	Science and technology	37	34	4	14	10	0	0	72	24	21
2014	Administration and operations	34	19	19	13	8	4	4	57	22	26
2014	Information technology	61	31	8	0	0	0	0	92	0	13
2014	Other services to the public	45	30	10	5	0	10	0	83	5	20
2014	None of the above	45	20	27	8	0	0	0	65	8	50

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Federal regulators	28	72	0	10
2017	Communications or public affairs	14	37	49	14
2017	Science and technology	37	50	13	24
2017	Administration and operations	34	46	20	20
2017	Information technology	10	50	40	10
2017	Other services to the public	17	61	23	18
2017	None of the above	19	47	34	47
2014	Communications or public affairs	31	30	40	10
2014	Science and technology	24	58	19	21
2014	Administration and operations	15	53	32	26
2014	Information technology	15	77	8	13
2014	Other services to the public	15	60	26	20
2014	None of the above	12	61	27	50

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Science and technology	30	70	24
2017	Information technology	0	100	10
2017	None of the above	19	81	48
2014	Science and technology	38	62	21
2014	Administration and operations	25	75	26
2014	None of the above	18	82	49

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	12	10	20	28	0	20	10	31	41	10
2017	Communications or public affairs	6	7	21	14	7	46	0	23	38	14
2017	Science and technology	12	16	26	4	26	12	4	33	35	24
2017	Administration and operations	0	25	25	10	5	30	5	38	24	20
2017	Information technology	30	20	10	0	0	30	10	83	0	10
2017	Other services to the public	6	6	11	16	23	33	6	18	63	18
2017	None of the above	10	12	23	8	8	32	6	36	27	48
2014	Communications or public affairs	10	0	40	0	0	50	0	20	0	10
2014	Science and technology	14	15	10	5	33	19	5	38	50	21
2014	Administration and operations	11	22	20	8	8	23	8	48	24	26
2014	Information technology	23	23	8	0	0	38	8	86	0	13
2014	Other services to the public	15	20	10	0	10	34	10	63	18	20
2014	None of the above	8	13	22	6	6	38	8	39	21	50

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	20	28	10	0	20	0	52	12	10
2017	Communications or public affairs	12	25	14	7	7	35	0	57	21	14
2017	Science and technology	20	25	9	20	17	8	0	49	41	24
2017	Administration and operations	35	30	19	5	5	5	0	69	11	20
2017	Information technology	60	10	10	0	0	20	0	88	0	10
2017	Other services to the public	6	35	17	24	12	5	0	43	38	17
2017	None of the above	27	27	10	13	10	13	0	61	27	48
2014	Communications or public affairs	10	49	20	0	0	20	0	74	0	10
2014	Science and technology	24	15	10	10	33	9	0	42	47	21
2014	Administration and operations	30	22	19	8	13	0	8	57	22	26
2014	Information technology	31	39	23	0	0	8	0	75	0	13
2014	Other services to the public	35	35	10	5	0	15	0	82	6	20
2014	None of the above	19	35	14	12	4	17	0	65	18	50

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	32	48	20	0	0	0	0	80	0	10
2017	Communications or public affairs	20	36	7	0	7	14	17	80	10	14
2017	Science and technology	22	54	5	4	4	0	12	85	9	24
2017	Administration and operations	35	50	5	10	0	0	0	85	10	20
2017	Information technology	30	30	20	20	0	0	0	60	20	10
2017	Other services to the public	33	50	6	6	0	0	6	88	6	18
2017	None of the above	22	46	4	6	6	0	14	80	15	48
2014	Communications or public affairs	20	20	31	9	10	0	9	45	21	10
2014	Science and technology	39	34	9	4	0	0	14	84	5	21
2014	Administration and operations	42	43	12	0	0	0	3	88	0	26
2014	Information technology	15	54	23	0	0	8	0	75	0	13
2014	Other services to the public	30	40	5	5	10	0	9	77	17	20
2014	None of the above	27	60	2	6	0	0	5	92	6	50

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	18	32	20	10	20	0	23	37	10
2017	Communications or public affairs	6	14	0	7	0	74	0	75	25	14
2017	Science and technology	5	12	16	4	19	41	4	30	41	24
2017	Administration and operations	15	5	25	0	0	34	21	46	0	20
2017	Information technology	0	30	10	0	0	30	30	75	0	10
2017	Other services to the public	0	22	6	33	6	34	0	33	59	18
2017	None of the above	10	16	19	15	13	15	13	36	38	48
2014	Communications or public affairs	10	0	30	0	0	41	19	26	0	10
2014	Science and technology	9	24	10	14	10	24	9	50	35	21
2014	Administration and operations	14	8	31	11	9	15	11	30	27	26
2014	Information technology	0	15	15	15	0	46	8	33	34	13
2014	Other services to the public	5	20	5	20	15	25	9	38	54	20
2014	None of the above	4	25	17	12	14	22	6	41	35	50

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	40	20	30	10	0	0	0	60	10	10
2017	Communications or public affairs	34	27	7	0	0	15	17	90	0	14
2017	Science and technology	41	20	0	14	0	17	8	81	19	24
2017	Administration and operations	45	35	4	0	10	5	0	85	11	20
2017	Information technology	40	60	0	0	0	0	0	100	0	10
2017	Other services to the public	49	40	6	0	0	0	6	94	0	18
2017	None of the above	33	31	15	2	2	2	14	77	5	48
2014	Communications or public affairs	31	30	20	0	0	10	9	75	0	10
2014	Science and technology	48	14	0	5	14	5	14	76	24	21
2014	Administration and operations	49	23	13	0	9	0	7	77	10	26
2014	Information technology	46	47	0	0	0	8	0	100	0	13
2014	Other services to the public	70	10	0	5	0	5	9	94	6	20
2014	None of the above	37	35	17	2	0	4	5	79	2	50

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	20	40	40	0	0	0	0	60	0	10
2017	Communications or public affairs	14	41	0	0	0	28	17	100	0	14
2017	Science and technology	25	37	0	14	0	17	8	81	19	24
2017	Administration and operations	35	40	5	5	5	10	0	83	11	20
2017	Information technology	30	60	10	0	0	0	0	90	0	10
2017	Other services to the public	27	39	6	6	6	11	6	80	14	18
2017	None of the above	20	21	23	9	6	8	12	52	19	48
2014	Communications or public affairs	41	30	10	0	0	10	9	87	0	10
2014	Science and technology	38	29	5	4	5	9	10	83	11	21
2014	Administration and operations	38	30	8	8	4	4	7	76	14	26
2014	Information technology	38	23	15	8	0	15	0	73	9	13
2014	Other services to the public	51	20	0	10	5	5	9	82	18	20
2014	None of the above	27	33	23	6	4	4	4	65	11	50

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	No (%)	Total responses
2017	Information technology	100	10
2014	Information technology	100	12
2014	Other services to the public	100	20
2014	None of the above	100	49

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	10	50	0	10	20	10	14	14	10
2017	Communications or public affairs	12	7	14	0	0	60	7	57	0	14
2017	Science and technology	12	20	23	0	5	40	0	53	8	24
2017	Administration and operations	5	19	15	0	5	45	10	55	11	20
2017	Information technology	40	10	0	0	0	40	10	100	0	10
2017	Other services to the public	11	6	11	6	6	55	6	43	29	18
2017	None of the above	14	10	25	2	6	36	6	42	14	48
2014	Communications or public affairs	0	9	20	10	0	50	10	23	26	10
2014	Science and technology	19	10	19	4	5	39	5	51	16	21
2014	Administration and operations	19	11	20	4	4	30	12	51	14	26
2014	Information technology	8	23	15	0	0	46	8	67	0	13
2014	Other services to the public	15	20	10	0	0	45	10	78	0	20
2014	None of the above	8	14	35	2	0	36	6	37	3	50

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	20	40	10	0	20	0	37	12	10
2017	Communications or public affairs	19	7	28	0	0	46	0	48	0	14
2017	Science and technology	28	33	18	0	5	16	0	73	6	24
2017	Administration and operations	35	26	20	4	5	10	0	68	10	20
2017	Information technology	50	20	10	0	0	20	0	88	0	10
2017	Other services to the public	22	28	28	0	6	16	0	60	7	18
2017	None of the above	24	27	23	4	6	15	0	61	12	48
2014	Communications or public affairs	19	50	0	10	0	20	0	87	13	10
2014	Science and technology	24	29	15	4	5	24	0	69	12	21
2014	Administration and operations	34	26	16	4	4	7	8	71	10	26
2014	Information technology	15	54	15	0	0	15	0	82	0	13
2014	Other services to the public	45	30	10	0	0	15	0	88	0	20
2014	None of the above	25	27	29	4	2	12	2	60	7	50

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	19	34	21	7	8	0	11	59	17	14
2017	Science and technology	39	46	8	4	4	0	0	84	8	24
2017	Administration and operations	25	35	20	10	10	0	0	59	20	20
2017	Information technology	40	10	30	10	10	0	0	50	20	10
2017	Other services to the public	50	28	6	0	12	0	5	82	12	18
2017	None of the above	48	20	19	6	4	2	0	70	11	48

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	20	30	10	10	0	50	20	10
2017	Communications or public affairs	7	26	39	15	14	0	33	29	14
2017	Science and technology	25	16	46	4	8	0	41	12	24
2017	Administration and operations	14	39	15	21	10	0	54	31	20
2017	Information technology	20	40	30	0	10	0	60	10	10
2017	Other services to the public	23	33	27	17	0	0	56	17	18
2017	None of the above	25	29	19	19	6	2	55	25	48

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	20	32	18	0	0	0	50	18	10
2017	Communications or public affairs	7	33	32	8	20	0	0	39	29	14
2017	Science and technology	20	42	16	9	8	0	4	65	18	24
2017	Administration and operations	21	53	11	5	10	0	0	74	15	19
2017	Information technology	10	40	20	10	20	0	0	50	30	10
2017	Other services to the public	28	28	5	28	11	0	0	56	39	18
2017	None of the above	27	27	18	13	13	2	0	55	26	48

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	40	40	10	0	0	0	50	10	10
2017	Communications or public affairs	0	12	48	15	14	0	11	14	32	14
2017	Science and technology	25	33	29	9	5	0	0	58	13	24
2017	Administration and operations	20	25	30	5	20	0	0	45	26	20
2017	Information technology	0	30	30	10	30	0	0	30	40	10
2017	Other services to the public	17	39	21	11	12	0	0	56	23	18
2017	None of the above	23	21	27	17	7	4	2	46	25	48

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	50	22	18	10	0	0	0	72	10	10
2017	Communications or public affairs	27	53	7	7	7	0	0	80	14	14
2017	Science and technology	38	38	12	5	0	0	8	82	5	24
2017	Administration and operations	66	24	5	0	0	0	5	95	0	20
2017	Information technology	30	30	30	0	0	0	10	67	0	10
2017	Other services to the public	71	17	0	6	0	6	0	94	6	18
2017	None of the above	46	30	8	4	2	4	4	84	7	47

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	40	20	18	12	10	0	60	22	10
2017	Communications or public affairs	13	35	25	20	7	0	48	27	14
2017	Science and technology	39	36	12	4	9	0	75	12	24
2017	Administration and operations	50	25	19	0	5	0	76	5	20
2017	Information technology	50	20	30	0	0	0	70	0	10
2017	Other services to the public	27	33	11	22	6	0	61	28	18
2017	None of the above	41	24	17	12	4	2	66	17	48

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	30	60	0	0	0	40	0	10
2017	Communications or public affairs	26	25	43	0	7	0	51	7	14
2017	Science and technology	16	37	16	21	9	0	54	30	24
2017	Administration and operations	25	40	10	10	15	0	66	25	20
2017	Information technology	30	20	20	30	0	0	50	30	10
2017	Other services to the public	39	17	11	22	11	0	56	33	18
2017	None of the above	35	20	17	11	12	4	58	24	48

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	20	70	10	0	0	20	10	10
2017	Communications or public affairs	26	27	29	0	7	11	59	8	14
2017	Science and technology	20	43	28	9	0	0	63	9	24
2017	Administration and operations	20	20	25	25	9	0	40	35	20
2017	Information technology	10	10	60	10	10	0	20	20	10
2017	Other services to the public	17	27	22	22	12	0	44	33	18
2017	None of the above	15	32	21	17	13	2	48	30	48

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	20	60	10	0	0	0	30	10	10
2017	Communications or public affairs	33	14	34	8	0	0	11	52	9	14
2017	Science and technology	38	33	16	8	4	0	0	71	12	24
2017	Administration and operations	25	36	15	15	9	0	0	60	25	20
2017	Information technology	20	10	30	30	10	0	0	30	40	10
2017	Other services to the public	11	38	28	6	17	0	0	49	23	18
2017	None of the above	26	23	30	9	10	2	0	50	19	48

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	48	20	22	0	0	58	22	10
2017	Communications or public affairs	26	21	31	15	7	0	47	22	14
2017	Science and technology	30	45	13	8	5	0	75	13	24
2017	Administration and operations	45	35	10	0	9	0	80	9	20
2017	Information technology	50	10	30	10	0	0	60	10	10
2017	Other services to the public	45	27	22	6	0	0	72	6	18
2017	None of the above	39	17	20	13	9	2	57	22	48

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	50	20	0	0	80	0	10
2017	Communications or public affairs	50	22	20	7	0	72	7	14
2017	Science and technology	51	45	5	0	0	95	0	24
2017	Administration and operations	70	9	10	10	0	80	10	20
2017	Information technology	60	20	10	10	0	80	10	10
2017	Other services to the public	72	16	0	12	0	88	12	18
2017	None of the above	65	22	4	4	4	87	9	48

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	62	20	0	8	10	0	0	82	18	10
2017	Communications or public affairs	68	7	14	0	0	0	11	85	0	14
2017	Science and technology	50	8	16	9	13	0	4	61	22	24
2017	Administration and operations	65	25	5	0	5	0	0	90	5	20
2017	Information technology	80	10	10	0	0	0	0	90	0	10
2017	Other services to the public	56	11	6	11	6	0	11	75	19	18
2017	None of the above	74	11	4	2	6	2	0	87	8	48

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	28	20	10	0	0	70	10	10
2017	Communications or public affairs	46	36	7	0	0	11	93	0	14
2017	Science and technology	36	38	12	0	14	0	74	14	24
2017	Administration and operations	60	30	10	0	0	0	90	0	20
2017	Information technology	70	30	0	0	0	0	100	0	10
2017	Other services to the public	50	28	11	5	6	0	79	11	18
2017	None of the above	61	23	10	4	2	0	83	6	48

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	52	10	20	8	10	0	62	18	10
2017	Communications or public affairs	53	21	8	7	0	11	83	8	14
2017	Science and technology	45	20	13	0	22	0	65	22	24
2017	Administration and operations	50	10	15	10	10	5	64	21	20
2017	Information technology	70	10	10	0	10	0	80	10	10
2017	Other services to the public	44	23	11	12	5	6	70	18	18
2017	None of the above	55	17	19	2	4	2	74	6	47

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	0	20	0	0	50	60	0	10
2017	Communications or public affairs	53	0	7	0	0	40	89	0	14
2017	Science and technology	48	12	4	0	8	29	84	11	24
2017	Administration and operations	55	20	0	5	0	20	94	6	20
2017	Information technology	80	0	10	0	0	10	89	0	10
2017	Other services to the public	34	0	16	0	0	50	68	0	18
2017	None of the above	55	15	4	2	2	23	90	5	48

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	66	8	0	0	0	7	19	100	0	13
2017	Science and technology	61	22	10	0	0	4	4	90	0	24
2017	Administration and operations	70	20	0	0	5	0	5	95	5	20
2017	Other services to the public	83	12	6	0	0	0	0	94	0	18
2017	None of the above	73	16	6	2	0	0	2	92	2	48

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	72	10	8	0	0	10	91	0	10
2017	Communications or public affairs	69	7	0	0	14	11	85	15	14
2017	Science and technology	68	21	8	0	4	0	88	4	24
2017	Administration and operations	59	31	5	0	5	0	90	5	20
2017	Information technology	70	20	10	0	0	0	90	0	10
2017	Other services to the public	78	17	5	0	0	0	95	0	18
2017	None of the above	81	8	6	2	0	2	92	2	48

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	22	30	0	0	0	10	67	0	10
2017	Communications or public affairs	40	43	0	0	0	0	18	100	0	14
2017	Science and technology	42	42	8	4	4	0	0	84	8	24
2017	Administration and operations	39	30	25	0	0	0	5	73	0	20
2017	Information technology	60	30	0	10	0	0	0	90	10	10
2017	Other services to the public	53	23	24	0	0	0	0	76	0	17
2017	None of the above	64	23	8	0	0	2	2	91	0	48

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	30	40	0	20	40	20	10
2017	Communications or public affairs	7	20	59	7	7	27	14	14
2017	Science and technology	13	33	28	0	26	46	26	24
2017	Administration and operations	25	30	20	15	10	55	25	20
2017	Information technology	0	60	30	10	0	60	10	10
2017	Other services to the public	23	27	40	6	5	49	11	18
2017	None of the above	13	31	36	10	11	43	21	48

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	20	10	50	10	10	20	30	10
2017	Communications or public affairs	0	7	80	14	0	14	7	14
2017	Science and technology	17	12	46	8	17	25	30	24
2017	Administration and operations	5	15	20	41	20	60	20	20
2017	Information technology	0	20	20	40	20	60	20	10
2017	Other services to the public	0	24	40	18	18	36	24	17
2017	None of the above	11	19	34	28	9	36	30	47

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	20	50	10	10	0	10	78	11	10
2017	Communications or public affairs	19	27	20	22	0	11	52	25	14
2017	Science and technology	17	53	9	8	13	0	70	21	24
2017	Administration and operations	20	35	30	10	5	0	55	15	20
2017	Information technology	30	40	30	0	0	0	70	0	10
2017	Other services to the public	23	49	17	6	6	0	72	11	18
2017	None of the above	21	32	32	6	7	2	54	13	47

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	62	8	20	10	0	62	30	10
2017	Communications or public affairs	6	45	20	16	13	0	51	29	14
2017	Science and technology	8	49	0	24	18	0	58	42	24
2017	Administration and operations	31	40	5	4	15	5	75	20	20
2017	Information technology	30	50	10	10	0	0	80	10	10
2017	Other services to the public	16	39	17	11	17	0	55	28	18
2017	None of the above	13	30	21	22	14	0	43	36	48

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Communications or public affairs	0	100	14
2017	Information technology	0	100	10
2017	Other services to the public	39	61	18
2017	None of the above	15	85	48

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	42	10	0	0	10	43	57	10
2017	Communications or public affairs	38	20	20	14	8	0	38	62	14
2017	Science and technology	34	21	8	4	0	33	50	50	24
2017	Administration and operations	39	25	15	0	10	10	44	56	20
2017	Information technology	70	10	10	0	0	10	78	22	10
2017	Other services to the public	33	6	11	12	6	33	49	51	18
2017	None of the above	35	25	23	9	4	4	36	64	48

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	31	10
2017	None of the above	21	28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	41	10
2017	None of the above	35	28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	10
2017	None of the above	28	28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	59	10
2017	None of the above	42	28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	10
2017	None of the above	0	28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	51	10
2017	None of the above	40	28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Administration and operations	0	69	20	10	0	0	10
2017	None of the above	10	53	18	15	4	0	28

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Administration and operations	10	70	10	10	0	0	0	80	10	10
2017	None of the above	18	32	20	11	7	0	13	57	20	29

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Administration and operations	0	20	40	10	20	0	9	22	33	10
2017	None of the above	11	21	13	17	14	7	17	42	41	29

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.