2017 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 10 66 0 17 7 0 0 76 24 29
2017 Administration and Foreign Services 32 42 8 16 2 0 0 74 18 51
2017 Technical 15 46 8 19 12 0 0 61 31 75
2014 Scientific and Professional 22 50 5 23 0 0 0 73 23 22
2014 Administration and Foreign Services 40 43 7 6 4 0 0 83 10 51
2014 Technical 24 49 8 13 5 1 0 74 19 79

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 31 3 0 3 0 15 92 4 29
2017 Administration and Foreign Services 73 16 8 4 0 0 0 89 4 51
2017 Technical 58 29 3 5 3 1 0 89 8 75
2014 Scientific and Professional 78 14 9 0 0 0 0 91 0 22
2014 Administration and Foreign Services 67 29 2 0 2 0 0 96 2 51
2014 Technical 73 15 4 5 3 0 1 89 8 79

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 62 17 14 3 3 0 0 80 7 29
2017 Administration and Foreign Services 63 23 8 2 2 0 2 88 4 51
2017 Technical 62 23 7 4 4 0 0 85 8 75
2014 Scientific and Professional 82 14 0 0 4 0 0 96 4 22
2014 Administration and Foreign Services 55 27 4 12 2 0 0 82 14 51
2014 Technical 69 12 3 9 3 1 4 85 12 79

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 48 3 7 7 0 0 83 14 29
2017 Administration and Foreign Services 53 37 4 6 0 0 0 90 6 51
2017 Technical 35 34 11 12 8 0 0 69 21 74
2014 Scientific and Professional 50 32 5 9 4 0 0 82 13 22
2014 Administration and Foreign Services 51 34 8 4 4 0 0 85 8 51
2014 Technical 47 32 4 10 7 0 0 79 17 79

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 25 51 10 10 3 0 0 76 14 29
2017 Administration and Foreign Services 38 26 16 18 2 0 0 65 20 51
2017 Technical 13 32 17 22 16 0 0 45 38 75
2014 Scientific and Professional 45 37 5 14 0 0 0 82 14 22
2014 Administration and Foreign Services 28 35 16 14 6 2 0 64 20 51
2014 Technical 19 39 11 22 9 0 0 58 31 79

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 49 48 0 0 3 0 0 97 3 29
2017 Administration and Foreign Services 52 40 4 4 0 0 0 92 4 51
2017 Technical 62 31 7 0 0 0 0 93 0 73
2014 Scientific and Professional 63 27 5 0 5 0 0 91 5 22
2014 Administration and Foreign Services 51 41 6 2 0 0 0 92 2 51
2014 Technical 63 34 1 0 1 0 0 97 1 79

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 49 44 0 3 3 0 0 93 7 29
2017 Administration and Foreign Services 55 38 6 2 0 0 0 92 2 51
2017 Technical 67 26 5 1 0 0 0 93 1 73
2014 Scientific and Professional 63 27 5 5 0 0 0 91 5 22
2014 Administration and Foreign Services 61 33 4 2 0 0 0 94 2 51
2014 Technical 71 28 0 1 0 0 0 99 1 79

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 34 39 0 17 10 0 0 73 27 29
2017 Administration and Foreign Services 56 36 4 4 0 0 0 92 4 51
2017 Technical 22 44 13 15 7 0 0 65 22 73
2014 Scientific and Professional 59 23 13 5 0 0 0 82 5 22
2014 Administration and Foreign Services 47 49 2 0 0 2 0 98 0 51
2014 Technical 41 34 10 10 5 0 0 75 15 79

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 56 27 10 0 7 0 0 83 7 29
2017 Administration and Foreign Services 51 35 6 8 0 0 0 86 8 51
2017 Technical 34 30 17 8 11 0 0 64 19 73
2014 Scientific and Professional 32 41 9 14 4 0 0 73 18 22
2014 Administration and Foreign Services 49 32 10 10 0 0 0 80 10 51
2014 Technical 35 40 14 6 5 0 0 75 11 79

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 55 27 3 14 0 0 0 83 14 29
2017 Administration and Foreign Services 51 22 8 2 4 0 13 84 7 51
2017 Technical 48 27 7 12 6 0 0 75 18 73
2014 Scientific and Professional 46 41 9 0 0 0 4 90 0 22
2014 Administration and Foreign Services 41 29 4 8 0 4 14 86 10 51
2014 Technical 44 37 5 9 5 0 0 82 13 79

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 39 37 10 7 7 0 0 76 14 29
2017 Administration and Foreign Services 46 40 10 4 0 0 0 87 4 51
2017 Technical 32 38 12 7 12 0 0 69 19 75
2014 Scientific and Professional 46 32 5 18 0 0 0 77 18 22
2014 Administration and Foreign Services 43 39 10 6 2 0 0 82 8 51
2014 Technical 44 34 6 12 3 0 0 79 15 79

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 24 10 20 10 0 0 59 31 29
2017 Administration and Foreign Services 34 33 12 16 4 0 2 68 20 51
2017 Technical 23 28 13 15 21 0 0 51 36 75
2014 Scientific and Professional 18 46 9 9 13 5 0 67 23 22
2014 Administration and Foreign Services 33 26 22 13 6 0 0 59 19 51
2014 Technical 30 29 14 17 10 0 0 59 27 79

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 29 41 3 14 14 0 0 70 27 29
2017 Administration and Foreign Services 31 43 12 12 0 0 2 76 12 51
2017 Technical 15 46 13 16 9 0 0 61 26 75

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 52 27 10 7 3 0 0 80 10 29
2017 Administration and Foreign Services 52 38 9 0 0 0 0 91 0 51
2017 Technical 38 36 9 7 8 1 0 75 15 74
2014 Scientific and Professional 68 27 5 0 0 0 0 95 0 22
2014 Administration and Foreign Services 55 33 6 2 4 0 0 88 6 51
2014 Technical 46 32 14 8 1 0 0 77 9 79

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 34 7 10 14 0 0 69 24 29
2017 Administration and Foreign Services 23 52 17 6 2 0 0 75 8 51
2017 Technical 29 25 12 15 19 0 0 55 33 75

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 61 35 0 3 0 0 0 97 3 28
2017 Administration and Foreign Services 62 32 6 0 0 0 0 94 0 51
2017 Technical 51 32 8 5 4 0 0 83 9 75
2014 Scientific and Professional 71 24 5 0 0 0 0 95 0 21
2014 Administration and Foreign Services 67 30 2 0 2 0 0 96 2 51
2014 Technical 62 29 4 5 0 0 0 91 5 79

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 39 27 0 17 17 0 0 66 34 29
2017 Administration and Foreign Services 42 27 17 10 2 0 2 70 12 51
2017 Technical 20 36 16 16 12 0 0 56 28 75
2014 Scientific and Professional 9 59 14 9 9 0 0 68 18 22
2014 Administration and Foreign Services 33 39 10 10 4 2 2 75 15 51
2014 Technical 15 49 11 12 11 1 0 65 24 79

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 34 10 7 14 0 0 69 20 29
2017 Administration and Foreign Services 39 29 20 4 8 0 2 68 12 51
2017 Technical 24 35 16 9 16 0 0 59 25 75
2014 Scientific and Professional 27 41 9 14 9 0 0 68 23 22
2014 Administration and Foreign Services 41 31 18 4 4 2 0 74 8 51
2014 Technical 27 33 15 10 15 0 0 60 25 79

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 32 31 14 10 14 0 0 63 24 29
2017 Administration and Foreign Services 36 45 10 6 2 0 2 82 8 51
2017 Technical 23 34 16 9 18 0 0 57 27 74
2014 Scientific and Professional 32 45 5 9 9 0 0 77 18 22
2014 Administration and Foreign Services 41 37 12 8 2 0 0 78 10 51
2014 Technical 25 38 10 19 9 0 0 63 28 79

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 49 24 14 3 10 0 0 73 14 29
2017 Administration and Foreign Services 54 34 12 0 0 0 0 88 0 50
2017 Technical 39 36 12 9 4 0 0 75 13 75
2014 Scientific and Professional 43 34 0 14 10 0 0 76 24 21
2014 Administration and Foreign Services 55 38 4 2 2 0 0 92 4 51
2014 Technical 48 34 10 7 0 0 0 82 7 79

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 31 38 28 0 3 0 0 69 3 29
2017 Administration and Foreign Services 45 37 16 0 2 0 0 82 2 51
2017 Technical 22 39 23 7 7 3 0 63 14 75
2014 Scientific and Professional 18 46 27 9 0 0 0 64 9 22
2014 Administration and Foreign Services 40 41 14 4 2 0 0 81 6 51
2014 Technical 22 41 20 7 6 1 1 65 14 78

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 7 10 63 14 3 3 0 17 17 29
2017 Administration and Foreign Services 6 29 34 20 8 2 2 29 36 51
2017 Technical 13 32 39 11 4 0 1 15 46 75
2014 Scientific and Professional 14 9 37 32 9 0 0 41 22 22
2014 Administration and Foreign Services 6 42 31 15 4 2 0 19 49 51
2014 Technical 4 22 37 25 8 5 0 34 27 79

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 10 10 34 34 11 0 0 46 20 29
2017 Administration and Foreign Services 2 12 26 34 21 2 4 58 15 51
2017 Technical 11 24 33 20 9 1 1 31 36 75
2014 Scientific and Professional 5 13 23 41 14 5 0 57 19 22
2014 Administration and Foreign Services 2 14 24 35 18 6 2 57 17 51
2014 Technical 2 9 26 26 30 6 1 60 12 79

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 7 14 28 39 8 3 0 49 22 28
2017 Administration and Foreign Services 6 22 22 19 26 2 4 48 29 51
2017 Technical 33 33 17 13 1 0 1 15 68 75
2014 Scientific and Professional 22 9 23 32 14 0 0 46 31 22
2014 Administration and Foreign Services 8 22 18 33 16 2 2 51 31 51
2014 Technical 21 39 21 8 7 3 0 16 62 78

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 7 3 45 39 7 0 0 45 10 29
2017 Administration and Foreign Services 2 12 37 31 14 0 4 47 15 51
2017 Technical 17 21 31 21 8 0 1 30 39 75
2014 Scientific and Professional 9 14 50 18 9 0 0 27 22 22
2014 Administration and Foreign Services 4 12 43 26 10 2 4 38 16 51
2014 Technical 11 15 26 30 12 5 1 45 28 79

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 7 24 53 13 3 0 0 17 31 29
2017 Administration and Foreign Services 24 21 32 14 8 0 2 21 46 51
2017 Technical 21 33 22 14 8 0 1 23 55 75
2014 Scientific and Professional 13 18 23 27 5 5 9 37 36 22
2014 Administration and Foreign Services 12 24 30 22 8 2 4 31 38 51
2014 Technical 14 22 37 12 9 6 0 22 38 79

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 0 14 24 56 3 3 0 61 14 29
2017 Administration and Foreign Services 8 12 28 27 19 2 4 49 21 50
2017 Technical 5 5 31 34 20 1 3 57 11 74
2014 Scientific and Professional 9 5 18 32 14 9 14 59 17 22
2014 Administration and Foreign Services 4 16 38 22 15 4 2 40 20 51
2014 Technical 0 5 26 40 23 5 1 67 5 79

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 7 34 37 18 3 0 0 22 41 29
2017 Administration and Foreign Services 2 18 36 23 19 0 2 43 20 51
2017 Technical 33 25 29 6 4 1 0 11 59 75
2014 Scientific and Professional 22 18 41 5 9 0 5 14 42 22
2014 Administration and Foreign Services 2 20 22 31 20 2 4 54 23 51
2014 Technical 27 30 23 9 6 5 0 16 60 79
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 59 20 3 10 3 0 3 82 14 29
2017 Administration and Foreign Services 73 22 6 0 0 0 0 94 0 51
2017 Technical 64 15 9 7 5 0 0 79 12 75
2014 Scientific and Professional 64 14 5 5 4 0 9 86 9 22
2014 Administration and Foreign Services 66 24 6 2 0 0 2 92 2 51
2014 Technical 63 11 7 6 4 0 9 81 11 79

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 21 14 0 17 41 0 7 38 62 29
2017 Administration and Foreign Services 43 29 8 6 2 6 6 82 9 51
2017 Technical 15 21 20 12 28 4 0 37 42 75
2014 Scientific and Professional 9 18 18 14 27 0 14 32 47 22
2014 Administration and Foreign Services 27 33 14 12 2 6 6 69 16 51
2014 Technical 27 23 16 13 13 4 4 54 28 79

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 20 17 14 14 0 0 56 27 29
2017 Administration and Foreign Services 66 24 2 2 6 0 0 90 8 51
2017 Technical 24 41 8 12 14 1 0 66 26 74
2014 Scientific and Professional 24 43 14 0 14 0 4 70 15 21
2014 Administration and Foreign Services 39 33 12 12 2 2 0 74 14 51
2014 Technical 33 32 9 14 11 0 1 66 25 79

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 38 31 0 14 17 0 0 69 31 29
2017 Administration and Foreign Services 55 28 8 7 0 0 2 85 8 51
2017 Technical 26 38 13 11 12 0 0 64 23 74
2014 Scientific and Professional 32 46 5 14 0 0 4 81 14 22
2014 Administration and Foreign Services 45 37 8 4 0 4 2 87 4 51
2014 Technical 44 41 4 5 4 1 1 87 9 79

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 28 27 7 10 21 3 3 60 33 29
2017 Administration and Foreign Services 53 16 10 8 0 13 0 80 9 51
2017 Technical 20 31 16 8 19 5 0 54 29 74
2014 Scientific and Professional 46 32 5 5 5 5 4 85 10 22
2014 Administration and Foreign Services 43 29 8 6 0 11 2 84 7 51
2014 Technical 39 26 9 9 3 12 1 76 14 79

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 8 10 7 10 41 20 3 24 67 29
2017 Administration and Foreign Services 22 21 16 10 4 20 8 60 19 51
2017 Technical 8 22 17 16 24 11 1 35 46 75
2014 Scientific and Professional 0 18 9 32 23 9 9 22 67 22
2014 Administration and Foreign Services 20 28 19 12 4 15 2 57 19 51
2014 Technical 13 19 13 12 20 22 3 41 42 79

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 32 17 3 27 17 3 0 50 46 29
2017 Administration and Foreign Services 59 30 8 4 0 0 0 88 4 51
2017 Technical 24 47 9 13 7 0 0 70 20 75
2014 Scientific and Professional 23 32 9 14 18 0 4 57 33 22
2014 Administration and Foreign Services 45 45 4 6 0 0 0 90 6 51
2014 Technical 47 33 6 10 4 0 1 80 13 79
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 28 34 7 20 10 0 0 62 31 29
2017 Administration and Foreign Services 43 29 18 10 0 0 0 72 10 51
2017 Technical 34 31 12 11 11 1 0 66 22 75
2014 Scientific and Professional 32 23 18 14 13 0 0 55 27 22
2014 Administration and Foreign Services 32 31 22 13 0 2 0 64 14 51
2014 Technical 42 33 5 6 9 5 0 79 16 79

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 45 17 14 10 7 3 3 67 18 29
2017 Administration and Foreign Services 51 35 10 2 2 0 0 86 4 51
2017 Technical 38 26 20 3 9 4 0 67 12 75
2014 Scientific and Professional 32 32 5 18 9 0 5 67 28 22
2014 Administration and Foreign Services 45 31 10 10 0 2 2 80 10 51
2014 Technical 49 23 9 7 6 5 0 76 14 79

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 31 10 24 0 0 0 66 24 29
2017 Administration and Foreign Services 61 14 22 2 2 0 0 74 4 51
2017 Technical 40 22 16 9 13 0 0 61 22 75
2014 Scientific and Professional 46 32 5 5 13 0 0 78 18 22
2014 Administration and Foreign Services 41 31 19 8 0 0 0 73 8 51
2014 Technical 43 31 6 8 7 5 0 78 16 79

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 66 17 7 3 3 0 3 86 7 29
2017 Administration and Foreign Services 100 0 0 0 0 0 0 100 0 51
2017 Technical 72 17 5 1 3 0 1 91 4 75
2014 Scientific and Professional 81 10 0 5 0 0 5 95 5 21
2014 Administration and Foreign Services 82 16 0 2 0 0 0 98 2 51
2014 Technical 72 11 6 1 3 0 6 89 4 78

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 69 17 7 0 0 7 0 93 0 29
2017 Administration and Foreign Services 55 17 14 8 0 0 6 77 8 51
2017 Technical 53 27 9 4 5 1 0 81 10 74
2014 Scientific and Professional 69 9 9 5 9 0 0 78 13 22
2014 Administration and Foreign Services 57 17 10 4 6 4 2 79 11 51
2014 Technical 54 30 4 8 4 1 0 85 11 78

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 59 10 14 10 7 0 0 69 17 29
2017 Administration and Foreign Services 66 16 12 4 2 0 0 82 6 50
2017 Technical 51 22 9 5 12 0 0 73 17 74

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 49 24 3 10 10 3 0 75 21 29
2017 Administration and Foreign Services 65 25 8 0 2 0 0 90 2 51
2017 Technical 46 28 12 4 9 0 0 74 13 74

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 45 20 7 14 13 0 0 66 27 29
2017 Administration and Foreign Services 59 25 8 6 2 0 0 84 8 51
2017 Technical 43 21 14 8 14 0 0 64 22 73
2014 Scientific and Professional 41 23 9 14 14 0 0 64 27 22
2014 Administration and Foreign Services 47 30 10 8 4 2 0 78 12 51
2014 Technical 54 23 6 8 9 0 0 78 16 79
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Administration and Foreign Services 30 32 6 0 0 7 25 91 0 16
2017 Technical 14 21 22 22 14 7 0 38 39 14
2014 Administration and Foreign Services 28 28 22 5 0 6 11 67 6 18
2014 Technical 9 45 27 0 18 0 0 54 18 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 17 35 17 14 17 0 0 52 31 29
2017 Administration and Foreign Services 29 34 12 16 2 7 0 68 19 51
2017 Technical 6 34 12 16 20 12 0 45 41 75
2014 Scientific and Professional 13 46 14 14 5 9 0 65 20 22
2014 Administration and Foreign Services 41 31 8 6 2 11 0 82 9 51
2014 Technical 28 31 11 16 6 7 0 64 24 79

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 7 46 7 17 24 0 0 52 41 29
2017 Administration and Foreign Services 38 26 23 12 2 0 0 63 14 51
2017 Technical 5 26 13 17 36 3 0 32 55 75
2014 Scientific and Professional 9 50 14 18 9 0 0 59 27 22
2014 Administration and Foreign Services 45 29 12 6 4 4 0 77 11 51
2014 Technical 21 32 11 21 12 2 0 54 34 79

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 7 32 17 21 24 0 0 39 44 29
2017 Administration and Foreign Services 32 24 14 18 4 9 0 61 24 51
2017 Technical 4 19 24 25 28 0 0 22 54 75
2014 Scientific and Professional 5 27 18 41 5 5 0 33 47 22
2014 Administration and Foreign Services 31 28 20 12 2 8 0 64 15 51
2014 Technical 15 33 12 24 10 6 0 51 36 79

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 13 39 7 24 14 3 0 54 39 29
2017 Administration and Foreign Services 41 28 12 12 8 0 0 69 19 51
2017 Technical 16 17 23 18 23 3 0 34 42 74
2014 Scientific and Professional 14 41 27 9 9 0 0 55 18 22
2014 Administration and Foreign Services 39 29 10 10 4 8 0 74 15 51
2014 Technical 17 21 16 19 15 12 0 43 38 79

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 10 38 17 20 14 0 0 48 34 29
2017 Administration and Foreign Services 33 30 21 4 12 0 0 63 16 51
2017 Technical 9 23 13 21 31 3 0 33 54 75
2014 Scientific and Professional 14 27 23 18 18 0 0 41 36 22
2014 Administration and Foreign Services 33 28 21 8 4 6 0 65 13 51
2014 Technical 22 20 10 23 14 11 0 48 41 78
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 39 47 3 7 3 0 0 86 10 29
2017 Administration and Foreign Services 55 35 10 0 0 0 0 90 0 51
2017 Technical 18 39 16 15 12 0 0 57 27 75
2014 Scientific and Professional 37 46 9 9 0 0 0 82 9 22
2014 Administration and Foreign Services 51 37 4 2 2 4 0 92 4 51
2014 Technical 33 42 11 6 5 2 0 77 11 79

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 56 23 11 0 11 0 0 79 11 28
2017 Administration and Foreign Services 65 31 2 0 0 2 0 98 0 51
2017 Technical 46 38 11 4 1 0 0 84 5 75
2014 Scientific and Professional 64 22 9 0 5 0 0 86 5 22
2014 Administration and Foreign Services 60 29 7 0 0 4 0 92 0 52
2014 Technical 65 27 4 4 0 0 0 93 4 79

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 28 38 3 7 14 10 0 73 23 29
2017 Administration and Foreign Services 35 41 8 14 0 2 0 78 14 50
2017 Technical 26 35 11 12 13 3 0 63 26 75
2014 Scientific and Professional 32 36 14 9 5 0 5 71 14 22
2014 Administration and Foreign Services 44 35 12 6 2 2 0 80 8 52
2014 Technical 32 36 9 11 10 2 0 69 22 79

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 14 44 15 7 10 10 0 65 19 29
2017 Administration and Foreign Services 25 36 18 8 8 5 0 64 17 51
2017 Technical 10 29 28 14 13 6 0 42 29 75
2014 Scientific and Professional 9 45 18 9 5 9 5 63 16 22
2014 Administration and Foreign Services 33 33 14 9 4 8 0 71 15 52
2014 Technical 13 30 22 16 7 9 1 48 27 79

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 17 17 25 10 24 7 0 37 36 29
2017 Administration and Foreign Services 15 28 14 14 4 22 4 58 24 51
2017 Technical 15 28 20 15 18 4 1 45 34 75
2014 Scientific and Professional 14 5 27 14 27 5 9 21 47 22
2014 Administration and Foreign Services 21 13 27 10 6 19 4 45 20 52
2014 Technical 23 29 11 13 13 10 1 59 28 79

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 52 24 10 3 3 3 3 82 7 29
2017 Administration and Foreign Services 61 31 4 4 0 0 0 92 4 51
2017 Technical 41 28 12 9 7 1 1 71 17 75
2014 Scientific and Professional 55 18 5 5 4 5 9 85 10 22
2014 Administration and Foreign Services 61 22 8 2 4 2 2 86 6 52
2014 Technical 54 15 5 5 6 8 6 81 13 79

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 69 20 7 0 0 0 3 93 0 29
2017 Administration and Foreign Services 76 18 4 2 0 0 0 94 2 51
2017 Technical 48 26 11 9 3 3 1 77 12 75
2014 Scientific and Professional 82 9 0 0 0 5 5 100 0 22
2014 Administration and Foreign Services 66 16 10 0 2 6 2 88 2 52
2014 Technical 65 14 6 4 4 5 3 85 8 79

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 28 24 14 10 17 7 0 56 29 29
2017 Administration and Foreign Services 34 24 22 12 9 0 0 58 20 51
2017 Technical 8 24 16 23 27 3 0 33 51 75
2014 Scientific and Professional 9 46 18 14 9 5 0 57 24 22
2014 Administration and Foreign Services 44 12 29 6 8 2 0 57 14 52
2014 Technical 13 27 22 18 15 5 0 42 35 78

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 7 17 14 18 41 0 3 25 61 29
2017 Administration and Foreign Services 7 26 24 22 20 0 2 34 42 51
2017 Technical 3 16 16 16 43 3 4 20 63 75
2014 Scientific and Professional 5 9 23 18 31 5 9 16 58 22
2014 Administration and Foreign Services 19 19 14 19 25 3 0 40 46 52
2014 Technical 11 29 10 16 25 7 1 44 45 79

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 17 45 17 7 14 0 0 62 20 29
2017 Administration and Foreign Services 21 32 30 8 4 2 4 55 13 51
2017 Technical 12 29 17 20 21 0 0 41 41 75

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 32 27 24 0 7 7 3 66 8 29
2017 Administration and Foreign Services 39 35 10 7 2 8 0 80 9 51
2017 Technical 25 31 20 3 11 11 0 62 15 75
2014 Scientific and Professional 37 36 9 0 5 5 9 84 5 22
2014 Administration and Foreign Services 42 35 18 0 0 4 2 81 0 52
2014 Technical 31 28 21 8 4 9 0 64 12 78

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 20 42 17 3 10 7 0 67 15 29
2017 Administration and Foreign Services 44 39 7 4 2 4 0 87 6 51
2017 Technical 24 34 20 8 11 3 0 60 20 75
2014 Scientific and Professional 41 32 5 0 13 5 5 80 15 22
2014 Administration and Foreign Services 46 38 10 2 0 4 0 88 2 52
2014 Technical 35 36 11 5 4 9 0 78 9 79

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 41 39 3 3 14 0 0 80 17 29
2017 Administration and Foreign Services 56 33 10 2 0 0 0 88 2 51
2017 Technical 31 37 11 9 11 0 1 68 21 74
2014 Scientific and Professional 46 37 5 5 9 0 0 82 13 22
2014 Administration and Foreign Services 54 33 10 2 2 0 0 87 4 52
2014 Technical 48 31 10 8 3 1 0 80 10 79

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 32 34 10 14 10 0 0 66 24 29
2017 Administration and Foreign Services 48 27 17 6 2 0 0 75 8 51
2017 Technical 24 24 20 13 19 0 0 48 32 75
2014 Scientific and Professional 41 27 9 5 18 0 0 69 22 22
2014 Administration and Foreign Services 44 27 19 4 4 2 0 72 8 52
2014 Technical 47 29 10 10 4 1 0 76 14 79

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 28 34 17 7 14 0 0 62 20 29
2017 Administration and Foreign Services 49 32 8 12 0 0 0 80 12 51
2017 Technical 22 31 12 15 20 0 0 53 35 75
2014 Scientific and Professional 32 41 9 0 18 0 0 73 18 22
2014 Administration and Foreign Services 46 31 12 6 4 2 0 78 10 52
2014 Technical 39 35 13 10 4 0 0 74 14 79

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 32 34 10 20 3 0 0 66 24 29
2017 Administration and Foreign Services 48 23 8 10 8 2 2 74 18 51
2017 Technical 25 30 17 8 15 4 1 58 24 75
2014 Scientific and Professional 32 27 18 0 18 0 5 62 19 22
2014 Administration and Foreign Services 50 17 11 9 8 4 0 70 18 52
2014 Technical 39 27 19 10 3 3 0 68 13 79
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Scientific and Professional 31 49 20 29
2017 Administration and Foreign Services 15 53 31 51
2017 Technical 20 51 29 74
2014 Scientific and Professional 18 60 23 22
2014 Administration and Foreign Services 25 52 23 52
2014 Technical 19 54 27 79

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Technical 27 0 14 33 6 21 15
2014 Administration and Foreign Services 16 8 77 0 9999 0 13
2014 Technical 67 0 20 7 9999 7 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 20 80 29
2017 Administration and Foreign Services 15 85 51
2017 Technical 28 72 75
2014 Scientific and Professional 31 69 22
2014 Administration and Foreign Services 15 85 52
2014 Technical 25 75 78

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Technical 29 21
2014 Technical 34 20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Technical 76 21
2014 Technical 76 20

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Technical 0 21
2014 Technical 0 20

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Technical 0 21
2014 Technical 0 20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Technical 0 21
2014 Technical 0 20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Technical 0 21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Technical 57 21
2014 Technical 40 20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Technical 67 21
2014 Technical 66 20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Technical 48 21
2014 Technical 39 20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Technical 57 21
2014 Technical 34 20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Technical 38 21
2014 Technical 45 20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Technical 67 21
2014 Technical 36 20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Technical 39 21
2014 Technical 30 20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Technical 0 21
2014 Technical 0 20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Technical 43 21
2014 Technical 45 20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Technical 43 21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Technical 29 21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Technical 67 21
2014 Technical 40 20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Technical 57 21
2014 Technical 31 20

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Technical 29 21

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Technical 0 21

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Technical 29 21

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Technical 24 21
2014 Technical 30 20

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Technical 0 18

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Technical 0 18

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Technical 0 18
2014 Technical 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Technical 50 18
2014 Technical 28 18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Technical 50 18
2014 Technical 28 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Technical 67 18
2014 Technical 67 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Technical 0 18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Technical 95 5 21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 3 21 10 14 20 20 11 35 50 29
2017 Administration and Foreign Services 15 14 22 10 2 34 4 46 19 51
2017 Technical 5 8 28 12 19 24 4 18 43 75
2014 Scientific and Professional 5 18 9 0 22 27 18 42 41 22
2014 Administration and Foreign Services 21 14 23 0 2 35 5 58 3 52
2014 Technical 11 15 16 8 11 33 6 43 30 79

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 14 35 10 10 17 14 0 57 32 29
2017 Administration and Foreign Services 37 23 11 8 2 20 0 75 12 51
2017 Technical 13 28 20 16 15 8 0 45 34 75
2014 Scientific and Professional 14 27 18 5 14 18 5 53 24 22
2014 Administration and Foreign Services 37 29 21 2 2 10 0 73 4 52
2014 Technical 22 30 15 11 8 13 0 60 23 79
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 31 49 7 3 10 0 0 80 13 29
2017 Administration and Foreign Services 34 34 12 12 0 6 2 74 14 51
2017 Technical 27 60 6 4 1 0 3 89 5 75
2014 Scientific and Professional 50 41 0 5 0 0 5 95 5 22
2014 Administration and Foreign Services 31 43 21 0 2 2 2 76 2 52
2014 Technical 26 54 6 7 3 0 4 83 10 79

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 3 17 14 10 7 41 8 40 34 29
2017 Administration and Foreign Services 9 14 19 2 0 40 16 52 4 51
2017 Technical 1 16 21 19 19 23 1 23 49 75
2014 Scientific and Professional 9 37 0 9 5 32 9 77 23 22
2014 Administration and Foreign Services 12 13 21 4 0 35 15 50 8 52
2014 Technical 5 16 19 20 16 18 6 28 48 79

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 56 20 7 3 0 14 0 88 4 29
2017 Administration and Foreign Services 46 37 4 0 2 8 2 93 2 51
2017 Technical 34 36 11 11 4 3 1 73 15 75
2014 Scientific and Professional 50 22 5 5 0 9 9 89 6 22
2014 Administration and Foreign Services 46 33 10 2 0 8 2 87 2 52
2014 Technical 46 28 11 5 2 4 4 80 8 79

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 34 34 3 3 3 17 5 87 9 29
2017 Administration and Foreign Services 33 35 12 0 0 18 2 85 0 51
2017 Technical 20 32 19 15 5 8 1 57 22 75
2014 Scientific and Professional 46 27 5 5 0 9 9 89 6 22
2014 Administration and Foreign Services 46 33 6 0 0 13 2 93 0 52
2014 Technical 30 31 15 10 6 5 4 66 18 79
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 21 79 28
2017 Technical 11 89 75
2014 Administration and Foreign Services 10 90 52
2014 Technical 0 100 76

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 14 22 14 0 7 43 0 63 13 28
2017 Administration and Foreign Services 21 12 11 2 0 44 10 71 4 51
2017 Technical 7 10 30 3 10 34 7 29 21 75
2014 Scientific and Professional 14 14 0 0 9 50 14 76 24 22
2014 Administration and Foreign Services 12 17 15 2 2 44 8 59 8 52
2014 Technical 10 13 31 2 0 40 5 40 4 79

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 27 32 20 3 7 10 0 66 12 29
2017 Administration and Foreign Services 37 23 16 2 0 18 4 77 3 51
2017 Technical 16 29 28 3 8 14 1 53 13 75
2014 Scientific and Professional 27 23 13 0 5 27 5 74 7 22
2014 Administration and Foreign Services 29 40 10 2 2 17 0 84 5 52
2014 Technical 25 30 25 4 1 15 1 65 6 79
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 38 34 15 3 7 0 3 74 10 29
2017 Administration and Foreign Services 29 29 19 8 15 0 0 58 23 51
2017 Technical 38 28 17 8 9 0 0 66 17 75

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 24 29 34 7 7 0 0 52 14 29
2017 Administration and Foreign Services 13 30 31 16 10 0 0 43 26 51
2017 Technical 20 28 26 15 12 0 0 48 27 75

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 30 36 10 17 7 0 0 66 24 29
2017 Administration and Foreign Services 22 40 12 10 12 0 4 64 23 50
2017 Technical 16 30 20 15 17 0 1 47 33 75

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 27 21 31 15 3 3 0 50 19 29
2017 Administration and Foreign Services 14 25 29 12 20 0 0 39 32 51
2017 Technical 12 33 27 15 12 1 0 46 27 75

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 56 27 7 3 0 3 3 89 4 29
2017 Administration and Foreign Services 49 28 12 2 4 0 5 81 6 51
2017 Technical 47 34 8 7 0 3 1 84 7 74

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 34 39 10 10 7 0 0 73 17 29
2017 Administration and Foreign Services 39 30 16 8 6 0 2 70 14 51
2017 Technical 34 30 17 8 11 0 0 64 19 75

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 17 35 20 10 17 0 0 52 27 29
2017 Administration and Foreign Services 31 32 18 10 6 0 4 65 16 51
2017 Technical 18 25 24 13 17 1 0 44 31 75

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 14 35 34 7 10 0 0 49 17 29
2017 Administration and Foreign Services 27 24 33 12 4 0 0 51 16 51
2017 Technical 13 28 26 17 16 0 0 41 33 75

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 29 31 20 7 14 0 0 59 20 29
2017 Administration and Foreign Services 35 26 19 16 2 0 2 62 18 51
2017 Technical 15 29 32 8 16 0 0 44 24 75

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 38 34 22 3 3 0 0 71 7 29
2017 Administration and Foreign Services 43 18 28 8 2 0 2 61 10 51
2017 Technical 27 33 17 15 8 0 0 60 23 75

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 56 38 0 3 3 0 0 93 7 29
2017 Administration and Foreign Services 58 20 14 6 0 2 0 80 6 51
2017 Technical 51 28 12 8 1 0 0 78 10 75

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 55 10 7 10 14 0 3 68 25 29
2017 Administration and Foreign Services 72 14 14 0 0 0 0 86 0 51
2017 Technical 60 15 7 3 12 1 2 78 16 75

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 34 25 21 13 7 0 0 59 20 29
2017 Administration and Foreign Services 62 30 6 2 0 0 0 92 2 51
2017 Technical 50 33 11 1 4 0 0 84 6 75

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 50 11 14 7 18 0 0 61 25 28
2017 Administration and Foreign Services 62 18 8 6 4 0 2 81 10 51
2017 Technical 43 19 19 5 12 0 1 63 18 74

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 41 3 0 0 7 0 49 87 13 29
2017 Administration and Foreign Services 60 12 4 2 0 0 22 92 3 51
2017 Technical 51 12 5 0 1 0 31 91 2 75

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 76 10 3 0 0 3 7 96 0 29
2017 Administration and Foreign Services 75 15 0 0 2 2 6 98 2 49
2017 Technical 62 26 6 1 3 0 3 90 4 74

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 49 27 17 0 3 0 3 79 3 29
2017 Administration and Foreign Services 68 20 6 0 4 0 2 90 4 51
2017 Technical 79 13 1 1 1 0 4 96 3 75

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 44 36 7 3 7 0 3 82 11 29
2017 Administration and Foreign Services 50 34 8 2 2 0 4 88 4 51
2017 Technical 50 31 12 3 0 1 3 85 3 74

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 10 39 24 7 20 0 0 49 27 29
2017 Administration and Foreign Services 20 29 37 10 4 0 0 49 14 51
2017 Technical 12 24 37 9 18 0 0 36 27 75

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 14 17 38 15 17 0 0 32 31 29
2017 Administration and Foreign Services 0 12 44 28 13 0 4 43 12 51
2017 Technical 16 19 35 22 8 0 0 30 35 74

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 24 46 14 7 7 3 0 72 14 29
2017 Administration and Foreign Services 25 37 28 8 2 0 0 62 10 51
2017 Technical 16 44 16 11 11 1 0 61 22 74

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 3 45 3 28 20 0 0 49 48 29
2017 Administration and Foreign Services 29 38 16 10 6 2 0 68 16 51
2017 Technical 6 39 17 16 21 0 0 45 38 75
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 25 75 29
2017 Administration and Foreign Services 10 90 51
2017 Technical 17 83 75
2014 Administration and Foreign Services 13 87 51
2014 Technical 6 94 79

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Technical 83 17 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Technical 10 80 10 0 0 0 0 90 0 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 38 20 10 8 0 24 0 50 50 29
2017 Administration and Foreign Services 43 16 19 7 4 9 2 48 52 51
2017 Technical 29 27 23 7 4 11 0 33 67 75

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 11
2017 Administration and Foreign Services 35 23
2017 Technical 16 45

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 38 11
2017 Administration and Foreign Services 39 23
2017 Technical 22 45

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 11
2017 Administration and Foreign Services 21 23
2017 Technical 22 45

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 11
2017 Administration and Foreign Services 50 23
2017 Technical 51 45

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 11
2017 Administration and Foreign Services 0 23
2017 Technical 0 45

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 11
2017 Administration and Foreign Services 58 23
2017 Technical 42 45

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Scientific and Professional 0 82 9 0 0 9 11
2017 Administration and Foreign Services 3 43 40 9 0 4 23
2017 Technical 5 68 14 7 2 5 44

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 36 47 17 0 0 0 0 83 0 11
2017 Administration and Foreign Services 39 29 14 4 9 0 3 71 14 23
2017 Technical 16 44 11 11 11 2 4 64 24 45

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 9 17 26 9 9 0 30 37 25 11
2017 Administration and Foreign Services 9 13 13 9 18 10 28 36 43 23
2017 Technical 4 33 16 13 16 6 11 46 35 45
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