2017 Public Service Employee Survey Results for Shared Services Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	47	6	11	4	78	16	526
2017	Non-visible minority	23	48	7	14	7	71	21	2766
2014	Visible minority	32	43	5	11	8	76	19	572
2014	Non-visible minority	23	41	8	18	10	63	29	3549

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	25	6	3	2	1	2	90	5	526
2017	Non-visible minority	57	27	8	3	3	1	1	86	6	2764
2014	Visible minority	64	25	5	3	1	1	1	90	5	572
2014	Non-visible minority	55	25	9	6	3	1	2	83	8	3550

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	22	4	5	2	1	89	7	527
2017	Non-visible minority	51	23	8	11	6	1	75	17	2770
2014	Visible minority	65	24	4	3	4	0	89	7	572
2014	Non-visible minority	49	24	9	11	6	1	74	17	3545

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	36	8	7	5	79	13	527
2017	Non-visible minority	38	38	9	9	6	77	15	2771
2014	Visible minority	42	34	8	9	7	76	17	571
2014	Non-visible minority	39	36	9	10	6	75	16	3549

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	38	14	15	11	1	60	26	527
2017	Non-visible minority	20	34	17	15	14	1	54	29	2771
2014	Visible minority	16	31	18	17	18	1	47	35	572
2014	Non-visible minority	14	27	16	22	22	1	41	43	3549

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	40	13	7	7	74	13	526
2017	Non-visible minority	35	42	11	7	5	77	11	2769
2014	Visible minority	31	41	13	7	6	73	14	572
2014	Non-visible minority	33	39	14	8	6	72	14	3549

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	38	9	8	6	77	14	525
2017	Non-visible minority	43	38	10	6	3	80	9	2764
2014	Visible minority	34	41	10	8	7	75	15	572
2014	Non-visible minority	39	39	10	7	5	78	12	3547

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	38	11	6	3	0	80	9	525
2017	Non-visible minority	40	41	11	6	2	0	81	8	2762
2014	Visible minority	33	40	13	8	5	1	74	13	570
2014	Non-visible minority	36	39	13	7	3	0	76	11	3546

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	31	14	6	5	0	1	75	11	525
2017	Non-visible minority	43	33	10	8	5	0	0	77	13	2767
2014	Visible minority	37	34	14	8	6	1	1	72	14	572
2014	Non-visible minority	35	34	14	9	6	0	1	70	15	3545

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	23	13	7	8	3	11	67	18	525
2017	Non-visible minority	37	24	11	9	9	1	9	68	20	2761
2014	Visible minority	34	27	11	7	9	2	11	69	19	572
2014	Non-visible minority	35	25	11	10	10	2	7	66	22	3547

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	39	13	8	8	0	71	16	527
2017	Non-visible minority	26	42	14	10	8	0	68	18	2768
2014	Visible minority	24	42	16	10	8	1	67	17	572
2014	Non-visible minority	20	42	16	12	10	0	62	22	3549

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	35	17	10	10	0	1	63	20	527
2017	Non-visible minority	24	34	19	12	10	0	0	58	23	2770
2014	Visible minority	20	36	19	13	11	1	1	56	24	570
2014	Non-visible minority	18	35	20	15	12	0	0	54	27	3548

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	38	14	12	7	0	0	66	20	527
2017	Non-visible minority	19	37	18	15	10	0	0	57	25	2768

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	37	12	5	4	1	79	9	527
2017	Non-visible minority	31	38	14	10	6	1	69	16	2771
2014	Visible minority	34	41	12	5	6	1	77	11	570
2014	Non-visible minority	28	39	14	10	8	1	67	18	3546

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	39	16	8	8	1	0	68	17	527
2017	Non-visible minority	24	36	17	12	10	0	0	60	22	2772

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	29	13	4	4	79	8	526
2017	Non-visible minority	42	38	12	5	3	80	8	2760
2014	Visible minority	55	32	8	3	2	87	5	572
2014	Non-visible minority	50	31	11	4	3	82	8	3548

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	37	14	8	7	0	0	70	15	525
2017	Non-visible minority	27	40	13	12	7	0	0	68	19	2762
2014	Visible minority	18	44	16	10	11	1	1	62	22	570
2014	Non-visible minority	19	39	15	15	12	0	0	58	27	3548

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	33	17	7	7	0	69	14	526
2017	Non-visible minority	31	36	17	9	7	0	67	16	2762
2014	Visible minority	24	38	17	10	10	1	63	20	569
2014	Non-visible minority	25	36	17	12	10	0	61	22	3547

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	34	16	8	8	0	68	16	526
2017	Non-visible minority	27	36	16	12	8	0	63	20	2766
2014	Visible minority	26	41	15	8	8	1	68	16	570
2014	Non-visible minority	22	35	18	13	11	0	58	25	3543

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	35	15	7	5	74	11	526
2017	Non-visible minority	31	39	14	9	6	71	15	2764
2014	Visible minority	33	41	14	7	5	75	11	571
2014	Non-visible minority	28	40	15	10	6	69	16	3547

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	39	14	4	5	1	76	9	526
2017	Non-visible minority	34	36	16	8	5	1	71	13	2769
2014	Visible minority	36	39	16	4	4	1	76	8	571
2014	Non-visible minority	32	35	18	8	6	1	68	14	3548

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	24	35	13	7	1	6	21	41	521
2017	Non-visible minority	15	31	34	13	5	1	2	18	47	2760
2014	Visible minority	17	29	33	12	3	1	4	17	48	571
2014	Non-visible minority	19	34	30	10	4	1	2	14	55	3537

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	23	27	11	10	4	6	23	47	523
2017	Non-visible minority	25	29	27	10	6	2	1	16	55	2757
2014	Visible minority	24	29	24	11	6	5	2	18	56	570
2014	Non-visible minority	32	31	23	7	5	1	1	12	64	3541

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	27	26	11	6	3	5	18	54	521
2017	Non-visible minority	31	30	23	9	3	2	2	13	63	2765
2014	Visible minority	26	28	28	7	3	4	3	11	59	569
2014	Non-visible minority	36	29	22	8	3	1	2	11	67	3539

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	16	32	19	12	2	6	34	31	520
2017	Non-visible minority	16	21	33	20	7	1	2	28	38	2752
2014	Visible minority	15	14	29	28	9	2	3	39	30	568
2014	Non-visible minority	17	22	32	19	7	1	2	27	40	3529

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	24	25	15	10	3	6	27	46	520
2017	Non-visible minority	22	27	27	13	7	2	3	20	51	2752
2014	Visible minority	26	21	27	15	5	2	4	21	50	569
2014	Non-visible minority	30	28	23	11	5	1	3	16	60	3537

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	20	24	16	11	6	7	31	41	519
2017	Non-visible minority	16	23	25	19	9	3	4	31	42	2754
2014	Visible minority	16	16	23	21	10	7	7	37	36	568
2014	Non-visible minority	16	19	25	21	12	2	5	35	37	3532

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	21	30	11	6	3	5	20	47	522
2017	Non-visible minority	28	27	27	10	4	2	2	15	57	2757
2014	Visible minority	21	22	31	12	7	4	3	20	46	571
2014	Non-visible minority	26	28	28	10	4	2	2	15	56	3544

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	19	5	4	3	0	1	88	6	527
2017	Non-visible minority	55	22	9	7	5	0	2	79	12	2770
2014	Visible minority	70	18	5	4	2	1	2	90	5	572
2014	Non-visible minority	59	20	8	6	4	0	3	81	11	3548

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	29	15	7	6	5	4	69	15	527
2017	Non-visible minority	29	30	17	7	6	6	6	66	14	2770
2014	Visible minority	38	28	13	6	5	5	5	74	12	572
2014	Non-visible minority	33	30	15	7	6	4	4	69	14	3547

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	24	11	7	6	1	1	75	13	527
2017	Non-visible minority	45	31	11	6	5	1	1	77	12	2767
2014	Visible minority	48	26	10	7	6	2	1	76	14	572
2014	Non-visible minority	45	30	10	7	6	1	0	76	14	3548

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	32	13	9	8	3	1	68	18	526
2017	Non-visible minority	28	35	16	11	6	3	2	66	18	2769
2014	Visible minority	25	37	15	11	5	5	2	67	18	572
2014	Non-visible minority	24	38	15	12	6	3	2	65	19	3548

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	21	16	12	9	12	2	57	24	526
2017	Non-visible minority	26	26	16	10	8	12	1	60	21	2764
2014	Visible minority	22	23	18	12	11	11	3	52	27	572
2014	Non-visible minority	23	27	18	11	8	10	3	57	22	3547

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	19	21	9	8	22	4	48	23	526
2017	Non-visible minority	13	20	21	13	11	19	3	42	31	2766
2014	Visible minority	12	22	22	13	12	16	4	42	30	571
2014	Non-visible minority	11	21	23	15	13	14	4	38	34	3549

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	33	9	5	3	1	1	83	8	525
2017	Non-visible minority	46	38	9	5	2	1	0	84	7	2761
2014	Visible minority	42	36	11	5	3	1	1	80	8	572
2014	Non-visible minority	43	41	8	5	2	0	0	84	8	3548

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	32	12	7	5	1	1	76	12	525
2017	Non-visible minority	38	33	13	8	6	1	1	72	15	2769
2014	Visible minority	39	34	13	8	6	1	0	73	13	572
2014	Non-visible minority	35	34	15	9	6	1	1	70	16	3549

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	28	12	5	4	1	1	78	9	527
2017	Non-visible minority	46	31	11	6	4	2	1	78	10	2770
2014	Visible minority	43	29	12	6	5	3	1	75	12	572
2014	Non-visible minority	41	31	14	6	5	2	1	74	11	3549

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	28	12	6	5	1	1	77	12	526
2017	Non-visible minority	42	33	11	7	5	1	1	76	13	2773
2014	Visible minority	41	34	12	6	6	1	0	76	12	572
2014	Non-visible minority	38	35	11	9	6	1	0	73	16	3547

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	78	15	3	1	2	1	94	3	527
2017	Non-visible minority	75	15	4	3	3	1	91	5	2770
2014	Visible minority	79	14	3	1	2	1	94	3	571
2014	Non-visible minority	72	15	5	3	3	2	89	5	3548

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	22	10	4	4	2	3	81	9	527
2017	Non-visible minority	58	24	6	3	4	3	2	86	7	2763
2014	Visible minority	49	24	9	4	6	4	4	79	11	572
2014	Non-visible minority	49	26	9	4	5	4	3	81	10	3548

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	25	9	3	3	1	1	85	6	526
2017	Non-visible minority	57	26	8	4	3	1	1	85	7	2768

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	22	12	3	4	1	0	81	7	527
2017	Non-visible minority	56	24	11	4	3	2	0	81	7	2769

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	22	12	3	5	1	1	80	8	526
2017	Non-visible minority	51	27	11	6	4	0	0	79	10	2767
2014	Visible minority	49	28	10	5	6	1	0	79	11	570
2014	Non-visible minority	47	29	11	7	6	0	0	76	13	3548

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	25	26	6	5	4	7	58	13	115
2017	Non-visible minority	22	34	18	8	4	5	8	65	14	821
2014	Visible minority	27	30	22	5	7	4	5	62	13	132
2014	Non-visible minority	21	33	19	10	7	4	6	60	19	1017

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	27	17	7	7	12	0	65	16	527
2017	Non-visible minority	20	27	21	10	7	14	0	55	20	2772
2014	Visible minority	24	28	20	7	6	15	1	61	15	572
2014	Non-visible minority	18	30	22	9	8	12	0	56	19	3548

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	28	16	14	11	5	1	57	27	527
2017	Non-visible minority	16	25	22	18	16	3	0	42	35	2772
2014	Visible minority	17	28	22	13	11	7	1	49	27	571
2014	Non-visible minority	13	24	22	20	17	3	0	38	38	3549

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	24	20	14	12	8	1	50	28	527
2017	Non-visible minority	10	22	23	19	19	6	0	34	41	2763
2014	Visible minority	12	23	22	16	13	12	1	41	34	571
2014	Non-visible minority	8	20	23	23	21	6	0	29	46	3545

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	26	15	15	13	9	0	53	30	527
2017	Non-visible minority	15	24	19	17	19	7	0	42	38	2768
2014	Visible minority	15	25	17	12	16	15	1	47	33	570
2014	Non-visible minority	11	21	21	18	22	8	0	34	43	3546

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	28	17	16	12	6	1	52	30	527
2017	Non-visible minority	12	26	20	21	19	4	0	39	41	2769
2014	Visible minority	14	30	18	17	14	6	1	47	33	572
2014	Non-visible minority	9	23	20	23	22	3	0	33	47	3545

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	38	17	12	6	2	0	65	18	527
2017	Non-visible minority	16	36	23	14	10	1	0	53	24	2769
2014	Visible minority	24	38	18	10	8	2	1	63	19	571
2014	Non-visible minority	18	37	20	13	10	1	0	55	24	3549

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	37	15	5	3	6	1	76	9	527
2017	Non-visible minority	27	41	18	5	3	5	0	72	9	2762
2014	Visible minority	31	39	14	2	3	8	2	78	6	572
2014	Non-visible minority	25	41	17	6	3	6	1	71	10	3545

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	34	14	9	6	4	1	70	16	527
2017	Non-visible minority	29	36	14	9	6	5	1	69	16	2766
2014	Visible minority	26	33	15	10	7	7	2	65	19	571
2014	Non-visible minority	26	36	14	12	6	4	1	65	19	3543

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	29	22	11	6	7	1	58	18	527
2017	Non-visible minority	19	31	22	12	7	7	2	55	21	2770
2014	Visible minority	14	29	25	12	9	9	3	48	24	571
2014	Non-visible minority	12	26	26	15	11	9	2	42	29	3546

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	20	21	9	13	13	3	48	27	524
2017	Non-visible minority	16	22	21	13	13	12	3	45	31	2767
2014	Visible minority	12	23	22	12	13	14	4	42	31	572
2014	Non-visible minority	13	22	21	15	15	13	2	40	35	3546

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	24	8	4	3	2	3	86	6	525
2017	Non-visible minority	46	28	11	7	3	2	3	77	11	2765
2014	Visible minority	56	27	7	4	2	2	2	86	6	570
2014	Non-visible minority	46	27	12	7	4	2	3	76	11	3548

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	21	7	3	2	3	1	87	5	526
2017	Non-visible minority	49	25	11	4	2	6	3	82	7	2764
2014	Visible minority	54	24	10	2	2	5	3	84	5	570
2014	Non-visible minority	45	24	13	4	3	7	4	78	7	3548

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	27	18	16	11	3	1	54	28	527
2017	Non-visible minority	17	29	20	15	15	3	0	48	31	2768
2014	Visible minority	14	23	22	17	19	4	1	39	38	570
2014	Non-visible minority	11	24	19	21	21	3	1	36	44	3546

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	22	15	15	19	4	1	49	35	526
2017	Non-visible minority	18	26	15	15	21	3	2	46	38	2768
2014	Visible minority	14	18	16	21	26	5	1	33	50	571
2014	Non-visible minority	10	21	16	18	29	3	2	33	50	3549

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	30	23	9	8	7	1	56	19	527
2017	Non-visible minority	18	34	25	12	7	5	0	54	20	2769

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	27	18	7	5	6	1	68	13	527
2017	Non-visible minority	30	32	21	4	3	8	1	69	8	2763
2014	Visible minority	33	33	16	5	6	7	0	71	11	572
2014	Non-visible minority	33	32	18	3	3	10	1	72	7	3547

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	36	15	4	2	4	0	78	7	526
2017	Non-visible minority	31	39	17	4	2	6	0	75	6	2765
2014	Visible minority	35	33	16	5	4	6	1	74	9	572
2014	Non-visible minority	33	36	16	5	3	7	0	75	8	3547

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	38	10	4	4	1	81	9	526
2017	Non-visible minority	34	39	15	7	4	1	74	11	2768
2014	Visible minority	38	39	12	5	4	2	79	9	571
2014	Non-visible minority	35	36	15	7	5	1	72	12	3545

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	30	19	12	11	1	0	56	24	525
2017	Non-visible minority	18	25	22	16	18	1	0	44	34	2763
2014	Visible minority	19	31	23	12	11	2	1	51	24	572
2014	Non-visible minority	13	26	22	19	19	1	0	39	38	3548

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	32	17	15	11	1	0	57	26	526
2017	Non-visible minority	18	27	21	17	17	1	0	45	34	2759
2014	Visible minority	18	34	22	12	13	1	1	53	25	572
2014	Non-visible minority	13	27	21	20	18	0	0	41	38	3547

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	23	20	14	16	5	1	48	31	526
2017	Non-visible minority	18	22	22	15	18	4	1	42	35	2769
2014	Visible minority	20	24	23	11	16	5	1	46	29	572
2014	Non-visible minority	16	20	22	18	20	4	1	38	40	3545

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	27	28	45	525
2017	Non-visible minority	29	33	38	2771
2014	Visible minority	30	27	43	571
2014	Non-visible minority	31	30	39	3547

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	8	25	51	4	8	5	138
2017	Non-visible minority	19	27	41	5	4	5	813
2014	Visible minority	10	19	57	7	9999	6	173
2014	Non-visible minority	16	24	44	8	9999	8	1100

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	15	85	526
2017	Non-visible minority	13	87	2767
2014	Visible minority	16	84	572
2014	Non-visible minority	14	86	3540

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	80
2017	Non-visible minority	43	369
2014	Visible minority	49	89
2014	Non-visible minority	44	489

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	62	80
2017	Non-visible minority	61	369
2014	Visible minority	64	89
2014	Non-visible minority	67	489

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	80
2017	Non-visible minority	6	369
2014	Visible minority	8	89
2014	Non-visible minority	6	489

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	80

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	80
2017	Non-visible minority	15	369
2014	Visible minority	11	89
2014	Non-visible minority	11	489

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	1	369
2014	Non-visible minority	2	489

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	369
2014	Non-visible minority	4	489

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	80
2017	Non-visible minority	38	369
2014	Visible minority	46	90
2014	Non-visible minority	45	489

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	80
2017	Non-visible minority	41	369
2014	Visible minority	44	90
2014	Non-visible minority	50	489

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	80
2017	Non-visible minority	41	369
2014	Visible minority	44	90
2014	Non-visible minority	47	489

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	80
2017	Non-visible minority	35	369
2014	Visible minority	45	90
2014	Non-visible minority	42	489

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	80
2017	Non-visible minority	29	369
2014	Visible minority	26	90
2014	Non-visible minority	33	489

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	80
2017	Non-visible minority	59	369
2014	Visible minority	67	90
2014	Non-visible minority	62	489

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	80
2017	Non-visible minority	34	369
2014	Visible minority	37	90
2014	Non-visible minority	38	489

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	1	369
2014	Visible minority	0	90
2014	Non-visible minority	1	489

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	369
2014	Visible minority	5	90
2014	Non-visible minority	5	489

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	80
2017	Non-visible minority	12	369
2014	Visible minority	18	90
2014	Non-visible minority	12	489

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	80
2017	Non-visible minority	44	369
2014	Visible minority	46	90
2014	Non-visible minority	46	489

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	80
2017	Non-visible minority	20	369
2014	Visible minority	35	90
2014	Non-visible minority	31	489

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	80
2017	Non-visible minority	11	369
2014	Visible minority	8	90
2014	Non-visible minority	12	489

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	80
2017	Non-visible minority	55	369
2014	Visible minority	51	90
2014	Non-visible minority	51	490

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	80
2017	Non-visible minority	24	369
2014	Visible minority	24	90
2014	Non-visible minority	33	490

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	80
2017	Non-visible minority	10	369
2014	Visible minority	6	90
2014	Non-visible minority	12	490

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	80
2017	Non-visible minority	17	369
2014	Visible minority	18	90
2014	Non-visible minority	21	490

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	80
2017	Non-visible minority	8	369
2014	Visible minority	9	90
2014	Non-visible minority	8	490

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	369
2014	Visible minority	7	90
2014	Non-visible minority	6	490

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	80
2017	Non-visible minority	11	369
2014	Visible minority	13	90
2014	Non-visible minority	16	490

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	80
2017	Non-visible minority	13	369
2014	Visible minority	8	90
2014	Non-visible minority	14	490

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	80
2017	Non-visible minority	24	369
2014	Visible minority	29	90
2014	Non-visible minority	24	490

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	349
2014	Visible minority	8	84
2014	Non-visible minority	10	461

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	76
2017	Non-visible minority	16	349
2014	Visible minority	13	84
2014	Non-visible minority	16	461

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	349
2014	Visible minority	11	84
2014	Non-visible minority	7	461

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	349
2014	Visible minority	6	84
2014	Non-visible minority	8	461

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	76
2017	Non-visible minority	12	349
2014	Visible minority	13	84
2014	Non-visible minority	10	461

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	76
2017	Non-visible minority	12	349
2014	Visible minority	7	84
2014	Non-visible minority	10	461

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	24	76
2017	Non-visible minority	20	349
2014	Visible minority	14	84
2014	Non-visible minority	21	461

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	76
2017	Non-visible minority	11	349
2014	Visible minority	24	84
2014	Non-visible minority	10	461

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	76
2017	Non-visible minority	11	349
2014	Visible minority	15	84
2014	Non-visible minority	10	461

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	76
2017	Non-visible minority	26	349
2014	Visible minority	23	84
2014	Non-visible minority	25	461

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	76
2017	Non-visible minority	11	349
2014	Visible minority	6	84
2014	Non-visible minority	11	461

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	76
2017	Non-visible minority	45	349
2014	Visible minority	44	84
2014	Non-visible minority	43	461

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	56	76
2017	Non-visible minority	50	349
2014	Visible minority	56	84
2014	Non-visible minority	56	461

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	2	349

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	76
2017	Non-visible minority	10	349
2014	Visible minority	12	84
2014	Non-visible minority	12	461

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	81	19	80
2017	Non-visible minority	87	13	368

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	16	20	2	5	30	11	55	11	527
2017	Non-visible minority	14	14	21	4	5	32	10	48	15	2768
2014	Visible minority	13	15	23	3	5	31	11	47	13	571
2014	Non-visible minority	12	14	23	4	5	33	9	44	16	3546

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	24	20	4	3	17	3	66	9	526
2017	Non-visible minority	22	28	22	5	3	18	2	63	10	2770
2014	Visible minority	19	25	22	4	4	23	3	59	11	571
2014	Non-visible minority	18	24	24	6	4	22	2	56	12	3548

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	47	10	5	4	3	4	79	10	526
2017	Non-visible minority	28	50	10	4	2	2	5	83	6	2770
2014	Visible minority	20	54	13	5	2	3	4	80	7	572
2014	Non-visible minority	28	51	10	4	1	1	4	84	6	3547

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	22	22	6	4	22	9	53	14	525
2017	Non-visible minority	10	21	25	7	5	24	9	45	18	2763
2014	Visible minority	9	21	25	6	6	23	9	45	18	571
2014	Non-visible minority	7	18	26	9	6	24	10	38	23	3545

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	27	11	2	2	10	5	82	5	526
2017	Non-visible minority	40	32	10	2	2	9	5	84	5	2770
2014	Visible minority	32	34	12	3	2	12	4	80	5	572
2014	Non-visible minority	37	33	12	3	1	9	4	81	5	3548

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	29	14	3	2	15	5	76	6	526
2017	Non-visible minority	27	32	16	4	2	14	4	73	8	2767
2014	Visible minority	25	30	18	3	2	18	4	70	7	569
2014	Non-visible minority	25	30	17	5	3	15	4	69	10	3546

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	11	89	527
2017	Non-visible minority	6	94	2765
2014	Visible minority	9	91	570
2014	Non-visible minority	7	93	3541

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	59
2017	Non-visible minority	37	161
2014	Visible minority	45	49
2014	Non-visible minority	30	240

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	74	59
2017	Non-visible minority	74	161
2014	Visible minority	96	49
2014	Non-visible minority	77	240

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	59
2017	Non-visible minority	3	161
2014	Non-visible minority	2	240

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	59
2014	Visible minority	49
2014	Non-visible minority	240

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	59
2017	Non-visible minority	19	161
2014	Visible minority	19	49
2014	Non-visible minority	11	240

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	4	161
2014	Visible minority	10	49

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	59
2017	Non-visible minority	12	161
2014	Non-visible minority	15	240

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	45	56
2017	Non-visible minority	6	159
2014	Visible minority	53	49
2014	Non-visible minority	7	241

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	56
2017	Non-visible minority	12	159
2014	Visible minority	42	49
2014	Non-visible minority	13	241

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	26	56
2014	Visible minority	35	49
2014	Non-visible minority	3	241

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	56
2014	Visible minority	16	49

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	56
2017	Non-visible minority	25	159
2014	Visible minority	15	49
2014	Non-visible minority	23	241

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	56
2017	Non-visible minority	24	159
2014	Visible minority	16	49
2014	Non-visible minority	24	241

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	159
2014	Non-visible minority	3	241

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	56

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	159
2014	Visible minority	0	49
2014	Non-visible minority	7	241

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	56
2017	Non-visible minority	12	159
2014	Visible minority	12	49
2014	Non-visible minority	13	241

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	56

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	56
2017	Non-visible minority	20	159
2014	Non-visible minority	23	241

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	56
2014	Visible minority	0	49

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	56
2017	Non-visible minority	39	159
2014	Visible minority	26	49
2014	Non-visible minority	38	241

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	57
2017	Non-visible minority	33	161
2014	Visible minority	25	49
2014	Non-visible minority	29	241

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	161
2014	Visible minority	13	49
2014	Non-visible minority	17	241

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	161
2014	Non-visible minority	10	241

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	57
2017	Non-visible minority	17	161
2014	Visible minority	18	49
2014	Non-visible minority	14	241

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	161
2014	Non-visible minority	4	241

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	161
2014	Non-visible minority	2	241

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	161
2014	Visible minority	13	49
2014	Non-visible minority	9	241

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	57
2017	Non-visible minority	11	161
2014	Non-visible minority	13	241

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	57
2017	Non-visible minority	44	161
2014	Visible minority	54	49
2014	Non-visible minority	50	241

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	4	148
2014	Non-visible minority	3	235

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	148
2014	Non-visible minority	10	235

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	52
2017	Non-visible minority	5	148
2014	Non-visible minority	2	235

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	52
2017	Non-visible minority	3	148

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	148
2014	Non-visible minority	6	235

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	52
2017	Non-visible minority	19	148
2014	Non-visible minority	19	235

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	52
2017	Non-visible minority	11	148
2014	Visible minority	13	46
2014	Non-visible minority	13	235

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	52
2017	Non-visible minority	8	148
2014	Visible minority	21	46
2014	Non-visible minority	11	235

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	52
2017	Non-visible minority	18	148
2014	Visible minority	22	46
2014	Non-visible minority	22	235

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	52
2017	Non-visible minority	14	148
2014	Non-visible minority	13	235

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	52
2017	Non-visible minority	40	148
2014	Visible minority	44	46
2014	Non-visible minority	39	235

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	52
2017	Non-visible minority	0	148
2014	Non-visible minority	2	235

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	71	52
2017	Non-visible minority	60	148
2014	Visible minority	63	46
2014	Non-visible minority	63	235

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	52
2017	Non-visible minority	19	148
2014	Non-visible minority	16	235

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	85	15	59
2017	Non-visible minority	88	12	162

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	14	21	4	3	32	10	54	11	524
2017	Non-visible minority	13	15	22	2	3	37	8	52	8	2767
2014	Visible minority	14	14	23	3	3	32	10	49	12	570
2014	Non-visible minority	12	13	23	2	2	39	8	47	9	3549

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	23	20	3	3	19	3	68	7	524
2017	Non-visible minority	23	28	21	3	2	21	2	67	7	2769
2014	Visible minority	21	24	21	3	3	25	3	63	9	570
2014	Non-visible minority	20	24	23	3	2	26	2	61	7	3547

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	25	17	14	15	1	3	52	31	523
2017	Non-visible minority	19	25	21	15	17	0	2	45	33	2768

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	30	25	12	9	1	2	52	21	522
2017	Non-visible minority	19	26	26	16	11	0	1	45	28	2768

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	28	22	12	9	1	3	55	22	522
2017	Non-visible minority	20	27	25	16	11	0	1	47	27	2759

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	20	25	16	15	2	2	42	32	523
2017	Non-visible minority	16	23	23	19	17	1	1	39	37	2766

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	24	15	7	4	2	7	71	12	524
2017	Non-visible minority	40	27	13	7	5	1	7	72	13	2763

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	27	22	10	7	2	2	60	18	524
2017	Non-visible minority	33	30	21	10	5	0	1	63	16	2763

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	28	19	12	7	2	3	59	21	522
2017	Non-visible minority	24	31	24	12	7	1	1	56	19	2758

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	26	24	16	10	2	2	49	26	524
2017	Non-visible minority	16	28	23	20	11	1	1	44	32	2762

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	30	20	12	12	2	2	54	25	523
2017	Non-visible minority	19	28	23	18	11	0	1	48	29	2762

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	30	17	10	7	2	3	65	18	520
2017	Non-visible minority	26	32	22	11	7	1	1	60	18	2759

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	25	10	5	4	2	4	80	9	523
2017	Non-visible minority	59	22	11	4	2	0	1	82	7	2768

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	11	6	5	7	4	5	80	13	524
2017	Non-visible minority	76	10	5	2	2	1	3	90	5	2766

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	20	9	4	4	2	4	82	9	524
2017	Non-visible minority	63	23	8	3	2	0	2	88	5	2762

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	20	9	5	6	3	3	78	12	525
2017	Non-visible minority	66	17	7	4	3	1	2	85	7	2766

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	10	6	3	2	2	22	86	6	522
2017	Non-visible minority	60	13	4	2	1	0	21	92	3	2768

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	19	7	3	2	2	9	87	5	519
2017	Non-visible minority	64	19	8	2	1	1	5	88	3	2752

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	16	11	6	7	2	4	74	14	523
2017	Non-visible minority	63	19	8	4	3	1	3	84	8	2769

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	23	12	3	3	2	5	81	7	522
2017	Non-visible minority	54	26	12	4	2	0	2	82	5	2765

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	27	38	12	6	1	1	43	18	527
2017	Non-visible minority	10	28	39	16	7	0	0	38	23	2769

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	18	37	26	9	1	2	37	25	523
2017	Non-visible minority	9	22	38	21	10	0	0	31	32	2766

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	33	23	11	6	10	1	56	19	526
2017	Non-visible minority	12	32	26	12	8	11	0	49	22	2767

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	35	19	12	8	7	1	58	22	527
2017	Non-visible minority	12	33	22	17	11	4	0	48	29	2768

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	19	81	527
2017	Non-visible minority	15	85	2764
2014	Visible minority	16	84	571
2014	Non-visible minority	13	87	3540

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	72	28	99
2017	Non-visible minority	73	27	412
2014	Visible minority	74	26	92
2014	Non-visible minority	78	22	455

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	37	14	3	0	3	1	82	3	71
2017	Non-visible minority	43	34	6	11	5	0	1	78	16	302
2014	Visible minority	43	50	6	1	0	0	0	93	1	68
2014	Non-visible minority	56	28	4	7	4	0	0	85	11	357

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	24	18	10	11	4	2	33	67	525
2017	Non-visible minority	30	25	19	11	9	4	2	32	68	2770

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	326
2017	Non-visible minority	18	1775

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	326
2017	Non-visible minority	32	1775

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	326
2017	Non-visible minority	15	1775

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	326
2017	Non-visible minority	54	1775

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	326
2017	Non-visible minority	5	1775

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	326
2017	Non-visible minority	39	1775

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	5	50	18	10	5	11	320
2017	Non-visible minority	6	44	20	12	4	15	1755

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	21	18	18	23	2	8	34	46	329
2017	Non-visible minority	9	17	18	19	25	2	11	30	50	1782

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	15	12	15	46	1	5	23	65	331
2017	Non-visible minority	3	10	12	18	49	2	6	13	73	1784

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Shared Services Canada by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me