2017 Public Service Employee Survey Results for Shared Services Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 43 5 11 4 0 0 80 14 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 48 8 16 8 0 0 68 24 1394
2017 University certificate or diploma below the bachelor's level 26 44 6 14 10 0 0 69 24 183
2017 Bachelor's degree 23 53 6 12 5 0 0 77 17 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 46 9 14 7 0 0 70 21 331
2014 Secondary or high school graduation certificate or equivalent or less 27 40 7 16 9 0 0 68 25 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 39 8 19 12 0 0 60 31 1810
2014 University certificate or diploma below the bachelor's level 24 41 6 20 9 0 0 65 29 230
2014 Bachelor's degree 26 43 8 15 8 0 0 69 23 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 44 3 16 8 0 0 73 24 385

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 64 24 8 2 1 0 1 89 3 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 29 9 4 2 2 2 84 7 1395
2017 University certificate or diploma below the bachelor's level 58 23 10 3 4 1 1 84 7 182
2017 Bachelor's degree 64 24 6 3 2 1 1 89 5 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 30 7 4 4 0 1 86 8 332
2014 Secondary or high school graduation certificate or equivalent or less 58 25 10 5 1 1 1 84 6 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 25 10 5 3 1 2 81 9 1810
2014 University certificate or diploma below the bachelor's level 54 32 6 4 2 1 1 88 6 230
2014 Bachelor's degree 61 23 7 6 2 1 2 85 8 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 29 6 5 2 1 1 87 7 385

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 24 10 5 2 0 0 82 8 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 25 9 10 6 0 1 75 16 1396
2017 University certificate or diploma below the bachelor's level 47 21 12 13 7 0 0 68 20 183
2017 Bachelor's degree 58 20 6 10 5 0 1 79 15 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 25 5 10 5 0 1 80 15 333
2014 Secondary or high school graduation certificate or equivalent or less 55 24 9 9 2 0 0 80 11 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 25 8 10 7 0 1 75 17 1807
2014 University certificate or diploma below the bachelor's level 50 23 6 14 6 0 1 74 20 230
2014 Bachelor's degree 54 22 9 9 5 0 1 76 14 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 24 7 11 5 1 0 76 16 384

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 33 8 8 4 0 0 80 12 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 40 9 9 5 0 0 77 15 1398
2017 University certificate or diploma below the bachelor's level 41 38 8 6 8 0 0 79 13 183
2017 Bachelor's degree 40 38 8 9 5 0 0 78 14 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 38 9 11 7 0 0 73 18 333
2014 Secondary or high school graduation certificate or equivalent or less 43 36 10 7 4 0 0 79 12 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 35 10 11 6 0 0 74 17 1809
2014 University certificate or diploma below the bachelor's level 41 38 5 8 7 0 0 80 15 230
2014 Bachelor's degree 41 35 8 9 7 0 0 76 16 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 35 9 12 8 0 0 72 20 385

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 35 15 11 9 0 0 65 20 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 33 16 15 17 0 0 51 32 1397
2017 University certificate or diploma below the bachelor's level 21 24 25 16 14 0 0 45 30 183
2017 Bachelor's degree 19 38 15 15 11 0 1 58 27 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 34 14 19 9 0 2 57 29 333
2014 Secondary or high school graduation certificate or equivalent or less 22 27 15 18 18 0 1 49 36 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 24 16 23 25 0 1 36 49 1810
2014 University certificate or diploma below the bachelor's level 13 27 21 18 21 0 0 40 39 230
2014 Bachelor's degree 14 30 17 19 18 0 0 45 38 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 32 13 20 16 0 1 50 37 385

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 36 10 6 3 0 0 81 9 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 42 11 6 5 0 0 78 11 1395
2017 University certificate or diploma below the bachelor's level 31 44 13 5 7 0 0 75 12 183
2017 Bachelor's degree 32 42 13 8 5 0 0 74 13 969
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 40 12 10 6 0 0 72 16 332
2014 Secondary or high school graduation certificate or equivalent or less 36 36 16 5 6 0 0 73 12 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 38 13 9 6 0 0 72 14 1809
2014 University certificate or diploma below the bachelor's level 28 41 13 12 7 0 0 69 18 230
2014 Bachelor's degree 30 42 13 8 6 0 0 73 14 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 35 14 11 5 0 0 70 16 385

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 31 10 6 2 0 0 82 8 427
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 10 5 4 0 0 81 9 1392
2017 University certificate or diploma below the bachelor's level 38 37 15 5 5 0 0 75 10 183
2017 Bachelor's degree 40 39 9 7 4 0 0 79 11 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 38 11 9 5 0 0 75 14 331
2014 Secondary or high school graduation certificate or equivalent or less 41 38 11 6 5 0 0 79 11 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 39 10 7 5 0 0 78 12 1808
2014 University certificate or diploma below the bachelor's level 33 43 11 7 6 0 0 76 13 230
2014 Bachelor's degree 36 41 10 9 4 0 0 77 13 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 36 9 9 6 0 0 76 15 385

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 37 8 4 2 0 0 86 6 426
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 41 12 7 3 0 0 79 9 1394
2017 University certificate or diploma below the bachelor's level 41 39 13 4 3 0 1 80 7 183
2017 Bachelor's degree 40 42 11 5 2 0 0 82 8 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 41 11 6 2 0 1 81 8 330
2014 Secondary or high school graduation certificate or equivalent or less 38 41 10 7 3 0 0 80 10 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 38 15 7 4 0 0 73 12 1809
2014 University certificate or diploma below the bachelor's level 35 39 13 9 4 0 0 74 13 230
2014 Bachelor's degree 37 39 13 8 2 1 0 77 10 1143
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 39 9 9 4 1 0 79 13 384

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 28 9 8 4 0 0 79 12 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 32 11 9 4 0 1 76 13 1394
2017 University certificate or diploma below the bachelor's level 45 26 13 9 7 0 0 71 16 182
2017 Bachelor's degree 43 35 10 6 4 1 0 80 10 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 36 13 8 8 0 0 70 16 332
2014 Secondary or high school graduation certificate or equivalent or less 38 34 14 7 6 0 1 73 13 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 34 15 9 6 1 1 70 15 1808
2014 University certificate or diploma below the bachelor's level 35 36 13 10 5 1 0 72 15 229
2014 Bachelor's degree 37 34 13 9 6 0 1 72 15 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 33 16 12 8 1 1 64 20 385

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 21 11 8 7 3 10 70 17 427
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 26 11 7 8 1 6 71 17 1390
2017 University certificate or diploma below the bachelor's level 36 23 10 10 9 2 9 67 21 183
2017 Bachelor's degree 34 24 12 9 8 2 11 67 20 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 24 13 14 13 1 13 54 31 332
2014 Secondary or high school graduation certificate or equivalent or less 32 25 12 8 12 3 8 64 22 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 26 10 9 9 2 5 70 19 1810
2014 University certificate or diploma below the bachelor's level 35 27 11 8 10 2 7 67 21 230
2014 Bachelor's degree 32 25 11 10 9 2 10 65 22 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 24 11 13 13 2 14 56 31 384

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 36 14 8 5 0 0 72 14 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 42 15 9 8 0 0 68 17 1397
2017 University certificate or diploma below the bachelor's level 20 42 16 12 10 0 0 62 22 183
2017 Bachelor's degree 26 43 12 10 8 0 0 69 19 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 45 12 10 10 0 0 68 20 333
2014 Secondary or high school graduation certificate or equivalent or less 23 40 16 11 10 0 0 63 21 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 41 17 12 10 0 0 61 22 1810
2014 University certificate or diploma below the bachelor's level 16 51 14 10 10 0 0 66 20 230
2014 Bachelor's degree 20 42 16 12 10 0 0 62 22 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 41 13 12 9 0 0 66 21 385

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 33 19 10 7 0 1 64 18 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 33 18 13 10 1 0 59 23 1397
2017 University certificate or diploma below the bachelor's level 16 33 27 11 13 0 0 49 24 183
2017 Bachelor's degree 23 37 18 12 9 0 0 60 22 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 35 19 11 12 0 1 57 24 333
2014 Secondary or high school graduation certificate or equivalent or less 20 33 20 12 14 0 0 53 26 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 34 19 16 13 0 0 52 29 1809
2014 University certificate or diploma below the bachelor's level 16 38 25 10 10 0 0 54 20 230
2014 Bachelor's degree 20 38 20 12 9 1 0 58 22 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 34 16 17 11 1 0 56 28 385

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 35 18 13 7 0 0 62 20 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 37 18 15 10 0 0 56 25 1394
2017 University certificate or diploma below the bachelor's level 17 39 18 15 11 0 1 56 26 183
2017 Bachelor's degree 20 39 17 14 9 0 0 59 24 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 39 15 16 10 0 0 59 26 333

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 38 13 7 5 0 0 75 12 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 38 15 10 7 1 0 68 17 1397
2017 University certificate or diploma below the bachelor's level 34 39 13 7 7 0 0 73 14 183
2017 Bachelor's degree 33 38 14 9 5 1 0 72 15 969
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 38 13 8 6 0 0 73 14 333
2014 Secondary or high school graduation certificate or equivalent or less 31 39 11 10 8 1 0 70 18 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 39 15 11 8 1 0 66 19 1808
2014 University certificate or diploma below the bachelor's level 30 45 12 7 5 1 0 76 12 230
2014 Bachelor's degree 28 40 15 8 7 1 0 69 16 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 35 9 9 4 1 0 78 13 385

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 35 16 12 8 0 0 64 20 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 35 18 12 10 1 0 60 22 1398
2017 University certificate or diploma below the bachelor's level 17 33 26 10 14 0 0 50 24 183
2017 Bachelor's degree 23 41 14 12 9 1 0 65 21 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 34 19 10 11 0 0 60 21 333

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 35 11 2 2 0 0 85 4 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 36 12 5 4 0 0 80 8 1393
2017 University certificate or diploma below the bachelor's level 40 38 14 3 4 1 0 78 8 183
2017 Bachelor's degree 40 37 12 6 4 0 0 78 10 962
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 37 13 6 4 0 0 77 10 331
2014 Secondary or high school graduation certificate or equivalent or less 57 27 9 3 4 0 0 84 7 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 31 10 4 4 0 0 82 8 1808
2014 University certificate or diploma below the bachelor's level 53 32 7 4 3 0 0 86 8 230
2014 Bachelor's degree 46 34 13 4 2 0 0 80 7 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 30 8 6 2 0 0 84 8 385

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 38 13 9 6 0 0 71 15 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 39 14 12 7 0 0 66 19 1392
2017 University certificate or diploma below the bachelor's level 27 32 20 10 11 0 1 59 21 183
2017 Bachelor's degree 26 44 12 11 6 0 0 71 18 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 42 11 9 10 1 0 70 19 331
2014 Secondary or high school graduation certificate or equivalent or less 19 39 14 14 12 1 1 59 26 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 37 16 15 13 0 0 55 28 1809
2014 University certificate or diploma below the bachelor's level 18 41 16 14 9 1 0 60 24 230
2014 Bachelor's degree 20 40 15 13 11 0 1 61 24 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 44 14 12 8 0 0 66 20 385

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 36 14 7 5 0 0 74 13 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 36 17 9 6 0 0 67 16 1394
2017 University certificate or diploma below the bachelor's level 26 35 22 9 8 0 0 61 17 182
2017 Bachelor's degree 31 36 17 9 7 0 0 67 16 964
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 30 18 10 9 0 0 62 19 331
2014 Secondary or high school graduation certificate or equivalent or less 28 36 17 10 9 0 0 64 20 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 36 17 11 11 0 0 61 23 1807
2014 University certificate or diploma below the bachelor's level 23 38 17 13 10 0 0 60 23 229
2014 Bachelor's degree 24 36 18 12 9 0 0 61 21 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 35 17 12 10 0 0 60 22 385

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 37 12 11 5 0 0 72 16 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 34 17 12 8 0 0 62 21 1396
2017 University certificate or diploma below the bachelor's level 24 34 19 15 8 0 0 58 23 183
2017 Bachelor's degree 26 39 16 11 7 0 0 66 18 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 32 19 10 12 0 0 59 22 331
2014 Secondary or high school graduation certificate or equivalent or less 27 37 15 11 11 0 0 64 22 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 37 18 12 12 0 0 58 24 1805
2014 University certificate or diploma below the bachelor's level 26 33 19 13 9 0 0 59 22 230
2014 Bachelor's degree 24 36 17 13 9 0 0 60 23 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 31 18 15 11 0 0 55 27 385

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 34 13 6 4 0 0 77 10 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 39 14 9 6 0 0 71 15 1394
2017 University certificate or diploma below the bachelor's level 27 45 14 6 7 0 0 72 14 183
2017 Bachelor's degree 30 39 14 10 6 0 0 69 17 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 40 14 10 6 0 0 69 16 331
2014 Secondary or high school graduation certificate or equivalent or less 35 38 12 7 7 1 0 73 14 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 41 15 10 5 0 0 70 15 1809
2014 University certificate or diploma below the bachelor's level 26 42 14 11 7 1 0 68 18 230
2014 Bachelor's degree 26 41 16 10 6 0 0 68 16 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 36 17 11 5 0 0 67 16 385

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 35 13 6 4 0 1 78 10 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 37 15 7 5 1 1 73 12 1397
2017 University certificate or diploma below the bachelor's level 30 42 13 6 6 1 1 73 13 183
2017 Bachelor's degree 33 37 16 7 5 0 1 71 13 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 34 19 10 11 0 1 60 21 333
2014 Secondary or high school graduation certificate or equivalent or less 37 35 15 6 5 1 1 73 11 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 36 19 7 5 0 1 70 12 1810
2014 University certificate or diploma below the bachelor's level 33 37 17 8 5 0 0 70 13 229
2014 Bachelor's degree 33 35 18 8 5 0 1 69 13 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 32 18 13 11 0 1 58 24 384

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 27 33 17 7 1 3 25 41 424
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 30 34 14 4 1 2 19 46 1391
2017 University certificate or diploma below the bachelor's level 18 28 30 17 6 1 2 23 47 183
2017 Bachelor's degree 16 30 36 10 5 1 2 15 48 964
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 30 33 11 4 1 3 16 49 331
2014 Secondary or high school graduation certificate or equivalent or less 13 33 30 14 4 1 3 19 49 555
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 35 30 10 4 1 1 14 55 1806
2014 University certificate or diploma below the bachelor's level 21 33 27 10 4 1 3 15 56 229
2014 Bachelor's degree 21 32 31 10 3 1 1 13 54 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 32 32 10 4 1 2 14 53 383

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 25 29 10 10 3 3 21 48 421
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 28 27 10 6 2 2 16 55 1393
2017 University certificate or diploma below the bachelor's level 31 23 28 9 4 3 2 14 57 183
2017 Bachelor's degree 24 29 26 11 6 3 2 17 55 963
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 30 27 12 5 2 3 18 54 332
2014 Secondary or high school graduation certificate or equivalent or less 25 29 27 10 5 2 2 16 56 557
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 31 22 7 5 2 1 12 65 1805
2014 University certificate or diploma below the bachelor's level 30 28 27 9 4 0 2 13 59 230
2014 Bachelor's degree 30 31 23 7 5 2 1 13 64 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 30 22 9 4 1 2 14 64 385

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 27 25 10 7 3 3 19 54 425
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 30 22 9 3 1 3 13 64 1394
2017 University certificate or diploma below the bachelor's level 32 33 21 9 3 2 1 13 66 183
2017 Bachelor's degree 29 30 24 9 4 2 2 13 61 964
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 30 27 11 3 2 2 14 58 332
2014 Secondary or high school graduation certificate or equivalent or less 32 28 23 8 3 2 4 12 64 555
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 29 22 7 3 1 2 10 68 1807
2014 University certificate or diploma below the bachelor's level 33 32 22 7 3 0 3 10 67 230
2014 Bachelor's degree 34 28 23 8 4 2 2 12 64 1143
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 29 25 8 3 1 2 12 63 382

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 17 31 22 15 1 4 39 29 423
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 20 34 20 7 2 3 29 36 1387
2017 University certificate or diploma below the bachelor's level 21 17 30 20 8 2 3 29 39 182
2017 Bachelor's degree 15 24 32 19 6 2 2 26 40 962
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 20 33 18 5 1 2 24 43 330
2014 Secondary or high school graduation certificate or equivalent or less 15 18 34 19 10 1 3 31 34 551
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 20 33 21 7 1 2 29 38 1801
2014 University certificate or diploma below the bachelor's level 17 18 37 18 7 1 3 26 36 229
2014 Bachelor's degree 17 22 30 21 7 1 2 29 40 1142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 25 28 17 4 0 2 22 49 383

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 22 25 16 11 1 5 30 44 422
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 28 26 12 7 2 3 19 53 1388
2017 University certificate or diploma below the bachelor's level 25 25 24 14 6 3 3 21 53 181
2017 Bachelor's degree 20 27 28 13 6 2 3 21 50 963
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 28 29 13 5 3 2 18 51 330
2014 Secondary or high school graduation certificate or equivalent or less 27 26 21 13 7 1 5 21 56 554
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 28 23 11 4 1 2 16 60 1806
2014 University certificate or diploma below the bachelor's level 27 25 27 10 6 2 3 16 55 230
2014 Bachelor's degree 29 26 24 11 6 1 2 18 57 1143
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 27 25 10 4 1 3 15 59 383

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 19 24 18 13 4 7 35 38 421
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 22 26 19 11 3 4 33 40 1389
2017 University certificate or diploma below the bachelor's level 16 25 24 17 8 5 4 28 45 182
2017 Bachelor's degree 19 23 25 18 7 4 4 27 46 962
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 26 26 18 7 2 4 26 46 331
2014 Secondary or high school graduation certificate or equivalent or less 14 19 22 20 14 3 8 39 37 553
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 18 25 23 12 3 4 37 36 1802
2014 University certificate or diploma below the bachelor's level 16 20 29 17 9 3 6 28 40 230
2014 Bachelor's degree 16 19 26 21 11 3 4 35 37 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 21 28 21 5 4 5 29 41 381

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 25 27 14 7 3 3 22 49 423
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 27 26 9 5 2 2 15 58 1390
2017 University certificate or diploma below the bachelor's level 30 25 29 9 4 1 2 14 57 182
2017 Bachelor's degree 28 25 29 9 4 3 2 14 56 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 25 30 11 2 3 3 15 54 329
2014 Secondary or high school graduation certificate or equivalent or less 24 25 29 11 6 2 3 17 52 558
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 28 27 11 4 2 2 15 57 1808
2014 University certificate or diploma below the bachelor's level 24 29 29 12 4 1 2 16 54 230
2014 Bachelor's degree 25 27 28 11 4 2 2 16 55 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 26 33 12 3 1 2 15 52 384
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 20 8 4 3 0 3 84 8 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 22 10 6 5 0 2 79 11 1397
2017 University certificate or diploma below the bachelor's level 50 25 8 8 7 0 1 77 15 182
2017 Bachelor's degree 62 20 6 6 4 0 1 83 11 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 25 7 7 4 1 1 82 11 333
2014 Secondary or high school graduation certificate or equivalent or less 60 19 9 4 3 1 3 83 8 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 20 7 6 5 0 3 80 12 1809
2014 University certificate or diploma below the bachelor's level 56 23 8 7 4 0 2 81 11 230
2014 Bachelor's degree 66 17 7 5 3 0 1 84 9 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 20 7 6 3 0 2 84 9 385

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 28 16 5 5 6 6 69 12 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 29 18 6 6 5 6 65 14 1396
2017 University certificate or diploma below the bachelor's level 26 27 20 5 8 7 7 61 15 183
2017 Bachelor's degree 31 31 14 7 5 6 5 69 14 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 29 16 8 8 4 5 65 18 333
2014 Secondary or high school graduation certificate or equivalent or less 31 32 17 5 7 5 3 69 13 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 28 16 8 7 5 5 67 16 1809
2014 University certificate or diploma below the bachelor's level 35 23 21 6 6 5 5 64 13 229
2014 Bachelor's degree 37 31 13 7 4 4 4 74 12 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 35 13 8 5 3 4 72 14 385

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 27 13 5 4 3 1 77 9 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 30 12 6 5 1 1 76 12 1396
2017 University certificate or diploma below the bachelor's level 46 27 12 6 7 1 1 75 13 183
2017 Bachelor's degree 46 32 8 7 5 1 0 80 12 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 30 13 8 6 1 1 73 14 332
2014 Secondary or high school graduation certificate or equivalent or less 44 29 10 8 6 3 1 75 14 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 28 10 8 7 1 0 75 15 1809
2014 University certificate or diploma below the bachelor's level 45 28 12 6 7 2 0 74 14 230
2014 Bachelor's degree 47 32 9 6 5 1 0 79 11 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 32 9 9 5 0 0 78 13 385

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 34 13 9 6 4 2 71 16 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 34 16 10 7 3 2 65 19 1397
2017 University certificate or diploma below the bachelor's level 32 29 16 10 7 4 3 65 18 182
2017 Bachelor's degree 27 38 15 11 6 2 1 67 18 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 33 15 13 7 2 1 63 21 333
2014 Secondary or high school graduation certificate or equivalent or less 21 35 17 12 7 4 3 61 21 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 39 16 12 7 3 2 63 20 1809
2014 University certificate or diploma below the bachelor's level 30 38 14 8 5 2 3 71 14 230
2014 Bachelor's degree 28 38 13 12 5 3 2 69 18 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 40 14 13 4 2 1 69 17 385

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 23 18 9 8 12 2 59 20 426
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 25 17 10 9 13 2 58 22 1394
2017 University certificate or diploma below the bachelor's level 28 22 17 12 9 11 1 57 24 182
2017 Bachelor's degree 26 29 15 11 8 11 1 62 21 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 25 15 11 10 10 1 60 23 333
2014 Secondary or high school graduation certificate or equivalent or less 20 25 18 11 10 12 4 54 25 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 25 20 12 9 10 3 53 24 1809
2014 University certificate or diploma below the bachelor's level 22 26 19 9 9 11 3 56 21 229
2014 Bachelor's degree 26 28 16 10 8 9 3 62 20 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 27 17 13 9 7 1 58 24 385

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 19 22 11 9 20 4 45 25 426
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 19 22 14 11 19 3 40 32 1395
2017 University certificate or diploma below the bachelor's level 15 19 19 12 10 20 4 46 29 183
2017 Bachelor's degree 13 22 20 13 10 19 4 45 30 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 19 21 12 10 18 4 44 29 333
2014 Secondary or high school graduation certificate or equivalent or less 12 18 22 14 15 14 4 37 36 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 20 23 15 13 14 3 37 35 1810
2014 University certificate or diploma below the bachelor's level 12 17 22 15 12 16 5 37 35 230
2014 Bachelor's degree 11 22 23 15 12 14 4 40 32 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 28 21 15 10 11 4 47 29 385

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 36 8 5 2 1 0 85 7 425
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 37 9 5 2 1 0 84 7 1390
2017 University certificate or diploma below the bachelor's level 50 35 6 3 4 1 1 86 8 183
2017 Bachelor's degree 48 36 8 5 2 0 0 84 7 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 40 8 7 4 1 0 81 12 333
2014 Secondary or high school graduation certificate or equivalent or less 41 40 10 5 2 1 0 82 8 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 9 6 3 1 0 83 9 1809
2014 University certificate or diploma below the bachelor's level 43 39 10 5 2 0 0 83 8 230
2014 Bachelor's degree 44 41 8 5 2 0 0 86 7 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 43 9 4 2 0 0 85 6 385
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 28 13 9 4 0 2 74 13 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 31 14 8 6 1 0 71 15 1395
2017 University certificate or diploma below the bachelor's level 31 39 14 8 7 1 1 71 15 183
2017 Bachelor's degree 39 35 11 8 5 1 1 75 13 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 36 14 9 5 1 1 72 14 333
2014 Secondary or high school graduation certificate or equivalent or less 37 31 15 7 8 1 1 69 15 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 32 15 11 7 1 1 67 17 1810
2014 University certificate or diploma below the bachelor's level 36 35 14 6 7 0 1 73 13 230
2014 Bachelor's degree 36 37 14 8 4 1 0 74 12 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 38 13 10 6 1 0 72 15 385

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 27 11 6 3 1 1 79 10 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 31 13 6 4 3 1 77 10 1395
2017 University certificate or diploma below the bachelor's level 47 31 12 6 4 0 0 77 10 183
2017 Bachelor's degree 47 33 8 6 4 2 0 82 10 969
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 26 12 6 6 2 1 76 12 333
2014 Secondary or high school graduation certificate or equivalent or less 42 28 15 7 4 3 1 73 12 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 30 15 6 5 3 1 73 12 1810
2014 University certificate or diploma below the bachelor's level 40 31 15 6 7 1 0 72 13 230
2014 Bachelor's degree 44 32 12 5 4 2 1 78 10 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 34 9 9 6 3 0 76 15 385

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 27 11 6 5 0 2 77 11 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 33 12 8 6 1 0 74 14 1398
2017 University certificate or diploma below the bachelor's level 38 38 14 5 5 0 1 76 10 183
2017 Bachelor's degree 43 36 9 7 5 1 1 79 12 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 29 13 6 6 1 1 75 12 333
2014 Secondary or high school graduation certificate or equivalent or less 36 37 11 8 6 1 1 75 15 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 32 12 10 7 1 0 71 17 1809
2014 University certificate or diploma below the bachelor's level 40 30 18 7 4 0 0 71 12 230
2014 Bachelor's degree 39 37 11 7 5 1 0 77 12 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 37 10 10 6 0 0 74 17 385

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 77 15 5 1 2 0 2 93 2 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 16 4 3 3 0 1 90 6 1397
2017 University certificate or diploma below the bachelor's level 74 16 3 3 3 0 1 91 6 183
2017 Bachelor's degree 78 14 2 2 2 0 1 93 5 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 15 4 1 4 0 1 91 5 333
2014 Secondary or high school graduation certificate or equivalent or less 74 14 5 2 2 1 3 91 4 558
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 72 14 6 2 3 0 2 89 5 1810
2014 University certificate or diploma below the bachelor's level 76 14 3 3 3 0 2 91 5 230
2014 Bachelor's degree 75 15 4 2 2 0 2 91 5 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 19 3 4 3 0 1 89 7 385

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 59 20 8 4 5 3 2 83 9 427
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 25 6 4 4 3 2 85 8 1396
2017 University certificate or diploma below the bachelor's level 55 23 5 7 5 2 3 83 12 182
2017 Bachelor's degree 60 23 6 3 3 3 2 87 7 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 29 10 3 4 2 4 83 7 331
2014 Secondary or high school graduation certificate or equivalent or less 51 24 9 3 5 4 3 81 9 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 25 9 5 5 4 3 79 11 1809
2014 University certificate or diploma below the bachelor's level 41 28 8 8 5 6 3 76 15 230
2014 Bachelor's degree 52 25 7 3 5 4 4 84 8 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 30 8 4 5 3 5 81 10 385

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 62 21 8 5 2 1 1 85 7 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 25 9 4 3 2 0 84 7 1398
2017 University certificate or diploma below the bachelor's level 56 26 9 4 4 1 1 83 8 182
2017 Bachelor's degree 58 29 7 2 3 1 1 88 5 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 29 10 5 4 0 1 81 9 330

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 63 18 11 3 3 1 1 82 7 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 24 11 4 3 2 0 81 7 1396
2017 University certificate or diploma below the bachelor's level 50 26 13 4 4 2 1 79 8 183
2017 Bachelor's degree 58 24 10 3 3 1 0 83 6 969
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 25 14 5 4 1 1 77 9 331

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 23 10 5 4 0 1 81 9 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 25 12 7 4 1 0 77 11 1396
2017 University certificate or diploma below the bachelor's level 50 28 14 4 4 0 1 78 8 183
2017 Bachelor's degree 54 28 8 5 4 0 0 82 9 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 28 12 8 5 1 0 75 13 331
2014 Secondary or high school graduation certificate or equivalent or less 48 27 13 6 4 1 0 76 11 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 28 11 7 6 0 0 75 14 1810
2014 University certificate or diploma below the bachelor's level 46 28 14 4 6 0 1 75 10 229
2014 Bachelor's degree 49 31 9 7 4 0 0 80 11 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 31 10 7 7 1 0 75 15 384
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 42 16 7 1 2 8 73 9 87
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 34 18 7 4 4 8 67 13 333
2017 University certificate or diploma below the bachelor's level 21 28 28 5 5 12 2 56 12 58
2017 Bachelor's degree 20 33 21 9 4 4 8 60 15 318
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 27 17 8 6 6 12 62 17 144
2014 Secondary or high school graduation certificate or equivalent or less 22 36 19 6 10 2 4 62 18 109
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 31 20 10 7 3 5 60 19 414
2014 University certificate or diploma below the bachelor's level 29 30 17 5 12 3 3 63 18 59
2014 Bachelor's degree 18 34 21 10 4 5 7 60 16 371
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 30 16 10 10 3 9 59 22 199

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 24 20 8 5 14 1 62 15 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 27 21 9 7 14 0 56 19 1397
2017 University certificate or diploma below the bachelor's level 18 25 26 7 8 16 1 51 17 183
2017 Bachelor's degree 21 30 19 10 7 12 0 58 20 969
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 25 20 13 10 10 0 53 25 333
2014 Secondary or high school graduation certificate or equivalent or less 21 28 23 9 6 12 0 57 18 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 31 22 8 8 13 0 56 18 1810
2014 University certificate or diploma below the bachelor's level 17 31 21 8 9 14 0 55 20 230
2014 Bachelor's degree 20 30 21 9 8 13 0 57 19 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 28 21 11 9 11 0 54 22 385

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 25 21 14 12 4 0 50 28 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 26 23 17 16 3 0 42 34 1398
2017 University certificate or diploma below the bachelor's level 17 24 21 16 19 3 1 42 36 183
2017 Bachelor's degree 17 26 20 19 15 2 0 45 34 969
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 23 20 18 14 3 0 46 34 332
2014 Secondary or high school graduation certificate or equivalent or less 16 26 21 19 13 4 1 44 34 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 23 24 19 18 4 0 36 39 1810
2014 University certificate or diploma below the bachelor's level 12 29 17 22 16 5 0 43 39 230
2014 Bachelor's degree 14 26 21 20 15 4 0 42 36 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 25 21 17 16 3 0 44 34 385

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 23 23 16 15 8 1 42 33 427
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 22 23 18 19 7 0 36 40 1393
2017 University certificate or diploma below the bachelor's level 12 21 21 19 21 6 1 36 42 182
2017 Bachelor's degree 11 23 23 20 17 5 0 36 39 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 21 22 17 18 6 0 39 38 333
2014 Secondary or high school graduation certificate or equivalent or less 11 23 24 20 15 7 0 37 38 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 19 24 23 21 6 0 28 47 1806
2014 University certificate or diploma below the bachelor's level 7 20 23 25 16 9 0 30 45 230
2014 Bachelor's degree 8 21 21 23 20 7 0 31 46 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 20 24 17 21 6 0 33 41 385

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 21 18 15 16 10 0 47 34 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 24 19 16 20 8 0 41 38 1395
2017 University certificate or diploma below the bachelor's level 15 25 14 19 20 8 0 43 42 182
2017 Bachelor's degree 15 27 19 17 17 5 0 45 36 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 24 13 19 18 7 0 46 39 333
2014 Secondary or high school graduation certificate or equivalent or less 13 22 22 16 18 8 1 38 38 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 19 20 18 23 9 0 32 46 1808
2014 University certificate or diploma below the bachelor's level 9 20 21 17 22 11 0 33 44 230
2014 Bachelor's degree 11 23 20 17 20 8 0 37 40 1143
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 26 18 13 17 11 0 46 34 385

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 28 16 18 15 5 0 49 35 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 26 19 19 19 5 0 39 40 1395
2017 University certificate or diploma below the bachelor's level 13 25 22 20 17 4 0 39 38 183
2017 Bachelor's degree 12 26 21 21 16 3 0 40 39 969
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 24 19 22 16 4 0 41 39 332
2014 Secondary or high school graduation certificate or equivalent or less 12 25 21 20 17 3 1 38 40 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 23 20 22 23 3 0 33 47 1807
2014 University certificate or diploma below the bachelor's level 7 25 25 18 21 4 0 34 40 230
2014 Bachelor's degree 9 24 17 26 20 4 0 35 47 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 24 18 21 20 4 1 39 43 385
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 36 21 11 7 2 1 60 19 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 34 24 14 10 2 0 51 24 1397
2017 University certificate or diploma below the bachelor's level 18 36 23 13 8 1 1 55 21 183
2017 Bachelor's degree 17 39 19 14 9 1 0 56 24 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 39 19 14 10 0 0 57 24 332
2014 Secondary or high school graduation certificate or equivalent or less 21 35 22 11 9 2 0 57 20 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 34 21 14 12 2 0 52 27 1809
2014 University certificate or diploma below the bachelor's level 15 42 20 12 8 3 0 59 20 230
2014 Bachelor's degree 19 41 18 13 8 1 0 61 21 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 38 17 11 8 1 0 63 20 385

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 35 19 4 2 8 1 73 6 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 39 19 6 4 6 0 69 10 1394
2017 University certificate or diploma below the bachelor's level 27 42 18 6 3 4 0 72 9 182
2017 Bachelor's degree 28 44 15 5 3 4 0 75 9 963
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 43 14 4 4 3 0 78 8 333
2014 Secondary or high school graduation certificate or equivalent or less 25 38 18 6 3 9 1 69 10 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 40 17 6 4 7 1 70 11 1808
2014 University certificate or diploma below the bachelor's level 29 41 16 5 4 5 0 74 9 230
2014 Bachelor's degree 27 42 17 5 3 5 1 73 8 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 47 11 5 3 4 0 80 8 385

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 32 13 9 7 4 2 69 17 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 36 14 10 6 5 1 67 17 1394
2017 University certificate or diploma below the bachelor's level 33 35 17 6 4 5 0 72 11 182
2017 Bachelor's degree 29 38 14 9 5 4 1 70 15 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 34 16 8 4 3 2 71 13 332
2014 Secondary or high school graduation certificate or equivalent or less 26 36 14 11 7 4 1 66 19 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 36 15 12 7 5 1 63 21 1806
2014 University certificate or diploma below the bachelor's level 30 33 16 10 6 4 1 67 16 230
2014 Bachelor's degree 26 36 14 12 6 4 1 66 19 1143
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 35 12 10 5 4 2 70 16 385

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 29 24 10 6 8 2 56 18 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 28 24 12 9 8 2 51 22 1397
2017 University certificate or diploma below the bachelor's level 16 32 25 7 8 10 2 55 17 183
2017 Bachelor's degree 21 33 20 13 5 6 2 58 20 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 32 17 13 6 4 1 62 20 333
2014 Secondary or high school graduation certificate or equivalent or less 12 25 30 11 9 10 3 42 24 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 25 27 13 12 10 2 40 29 1807
2014 University certificate or diploma below the bachelor's level 16 24 26 14 9 11 1 45 26 230
2014 Bachelor's degree 12 28 24 17 10 8 2 43 30 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 30 23 14 10 5 2 50 25 385

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 25 20 8 13 11 1 53 25 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 21 21 12 13 13 2 45 30 1393
2017 University certificate or diploma below the bachelor's level 14 21 27 12 10 13 3 42 26 182
2017 Bachelor's degree 15 23 20 13 13 13 3 46 31 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 18 18 13 18 11 6 41 37 333
2014 Secondary or high school graduation certificate or equivalent or less 14 25 20 13 13 11 3 46 31 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 22 21 14 16 13 1 39 36 1808
2014 University certificate or diploma below the bachelor's level 12 24 18 19 12 15 0 42 36 230
2014 Bachelor's degree 12 22 21 14 15 14 4 41 34 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 19 20 16 15 12 6 39 37 385

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 29 10 4 1 3 5 83 6 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 27 12 6 4 2 2 77 10 1394
2017 University certificate or diploma below the bachelor's level 46 25 9 11 6 1 2 74 17 183
2017 Bachelor's degree 50 27 9 8 3 1 2 79 11 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 27 13 6 4 0 1 77 10 332
2014 Secondary or high school graduation certificate or equivalent or less 48 25 12 5 2 2 4 79 8 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 26 13 6 4 2 3 76 10 1809
2014 University certificate or diploma below the bachelor's level 45 27 12 10 2 0 3 74 13 230
2014 Bachelor's degree 48 27 10 7 4 1 3 79 11 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 30 10 7 3 0 2 80 10 385

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 56 24 9 2 1 5 3 87 4 427
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 24 11 5 3 6 3 80 8 1395
2017 University certificate or diploma below the bachelor's level 48 26 13 4 3 4 1 79 8 182
2017 Bachelor's degree 53 25 9 3 1 5 3 85 5 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 27 8 2 3 4 2 85 5 333
2014 Secondary or high school graduation certificate or equivalent or less 51 20 12 3 1 8 4 81 6 558
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 23 15 4 4 7 4 75 8 1809
2014 University certificate or diploma below the bachelor's level 45 28 13 4 4 4 3 78 8 230
2014 Bachelor's degree 49 25 9 3 2 7 5 83 6 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 24 14 3 2 6 2 79 6 385

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 28 18 12 11 5 1 57 24 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 27 21 16 15 3 0 46 32 1396
2017 University certificate or diploma below the bachelor's level 13 28 28 12 17 2 0 42 29 183
2017 Bachelor's degree 18 32 18 15 14 2 1 52 29 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 23 20 16 16 5 0 45 34 332
2014 Secondary or high school graduation certificate or equivalent or less 14 25 20 19 16 5 1 42 37 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 22 19 19 25 4 0 34 46 1807
2014 University certificate or diploma below the bachelor's level 11 23 22 22 20 3 0 35 42 230
2014 Bachelor's degree 12 25 19 22 19 3 1 38 43 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 25 21 23 16 3 0 38 40 385

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 24 17 15 16 3 3 49 33 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 24 15 16 22 3 1 44 40 1396
2017 University certificate or diploma below the bachelor's level 15 26 17 13 23 4 2 43 39 183
2017 Bachelor's degree 20 30 13 14 21 2 2 51 36 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 23 14 15 22 3 2 45 40 333
2014 Secondary or high school graduation certificate or equivalent or less 9 19 19 18 28 5 2 30 49 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 20 17 18 32 3 1 31 52 1809
2014 University certificate or diploma below the bachelor's level 13 21 16 19 27 2 1 36 48 230
2014 Bachelor's degree 12 22 15 20 26 3 3 36 49 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 23 11 20 27 3 2 39 50 385

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 32 22 11 5 6 1 60 16 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 32 25 11 8 5 0 53 21 1396
2017 University certificate or diploma below the bachelor's level 13 34 32 8 7 6 0 49 16 183
2017 Bachelor's degree 17 35 24 11 7 5 1 55 19 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 31 24 12 9 4 0 53 22 333

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 30 20 3 2 7 1 72 6 426
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 30 21 4 4 9 1 67 9 1393
2017 University certificate or diploma below the bachelor's level 27 31 25 5 4 5 2 63 10 183
2017 Bachelor's degree 30 35 19 5 3 8 1 71 8 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 31 21 6 4 8 1 66 12 333
2014 Secondary or high school graduation certificate or equivalent or less 33 28 20 2 4 11 1 70 8 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 31 19 3 3 10 1 72 7 1807
2014 University certificate or diploma below the bachelor's level 29 32 19 3 4 11 1 70 8 230
2014 Bachelor's degree 33 35 16 4 3 8 0 75 7 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 36 17 5 4 9 0 72 10 385

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 34 14 3 2 6 1 80 5 427
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 38 18 3 2 6 0 75 6 1395
2017 University certificate or diploma below the bachelor's level 30 40 17 4 4 5 1 74 9 183
2017 Bachelor's degree 31 42 16 4 2 4 0 77 7 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 40 16 8 2 6 0 72 11 332
2014 Secondary or high school graduation certificate or equivalent or less 35 31 18 4 3 8 1 73 8 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 35 16 4 3 7 0 74 8 1808
2014 University certificate or diploma below the bachelor's level 29 42 13 3 5 8 0 77 9 230
2014 Bachelor's degree 34 36 16 6 3 5 0 74 9 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 40 14 5 3 8 0 76 9 385

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 35 13 6 3 1 0 78 9 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 39 16 7 4 1 0 74 10 1395
2017 University certificate or diploma below the bachelor's level 32 41 14 8 6 0 0 73 13 183
2017 Bachelor's degree 35 40 14 7 3 1 0 76 11 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 42 13 8 5 1 0 75 13 333
2014 Secondary or high school graduation certificate or equivalent or less 38 35 16 5 4 1 0 74 10 558
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 36 15 7 5 1 0 73 12 1808
2014 University certificate or diploma below the bachelor's level 34 40 16 4 6 0 0 74 9 230
2014 Bachelor's degree 36 37 15 7 4 1 0 73 12 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 39 11 10 5 1 0 74 15 385

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 27 17 13 13 1 1 56 27 427
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 25 22 15 18 1 0 44 34 1392
2017 University certificate or diploma below the bachelor's level 13 28 24 17 16 1 1 42 34 183
2017 Bachelor's degree 16 27 23 16 17 1 0 44 33 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 26 20 17 15 1 0 47 32 331
2014 Secondary or high school graduation certificate or equivalent or less 18 26 22 15 17 2 0 45 33 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 26 22 18 19 1 0 40 38 1810
2014 University certificate or diploma below the bachelor's level 12 34 22 13 16 2 0 47 30 230
2014 Bachelor's degree 13 26 24 20 16 1 0 40 37 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 26 24 17 18 1 0 40 35 385

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 31 16 15 12 1 1 57 27 424
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 26 21 17 17 1 0 45 34 1391
2017 University certificate or diploma below the bachelor's level 13 29 24 19 15 1 0 42 34 183
2017 Bachelor's degree 17 29 20 17 17 0 0 46 34 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 27 20 17 14 1 0 49 31 332
2014 Secondary or high school graduation certificate or equivalent or less 19 26 20 17 17 1 0 46 35 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 27 21 19 19 0 0 41 38 1808
2014 University certificate or diploma below the bachelor's level 15 31 20 16 16 2 0 47 32 230
2014 Bachelor's degree 13 30 21 19 16 0 0 43 35 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 30 21 17 16 1 0 45 34 385

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 24 19 13 13 4 2 53 28 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 21 23 14 17 5 0 43 34 1395
2017 University certificate or diploma below the bachelor's level 16 22 19 23 17 3 0 39 41 183
2017 Bachelor's degree 16 24 21 15 20 4 1 42 36 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 18 23 17 18 5 0 40 36 333
2014 Secondary or high school graduation certificate or equivalent or less 19 21 21 15 16 6 1 44 34 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 19 23 17 20 4 1 37 39 1807
2014 University certificate or diploma below the bachelor's level 15 25 21 14 20 4 0 42 36 230
2014 Bachelor's degree 15 22 21 19 19 4 1 38 40 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 22 21 18 20 4 1 38 40 385
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 38 35 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 35 41 1396
2017 University certificate or diploma below the bachelor's level 35 27 39 183
2017 Bachelor's degree 33 28 39 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 23 37 333
2014 Secondary or high school graduation certificate or equivalent or less 31 34 35 558
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 33 42 1809
2014 University certificate or diploma below the bachelor's level 34 28 38 230
2014 Bachelor's degree 35 24 41 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 24 33 384

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 22 24 0 10 6 118
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 30 38 4 3 4 329
2017 University certificate or diploma below the bachelor's level 9 25 49 8 0 9 63
2017 Bachelor's degree 11 23 49 6 5 6 316
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 30 48 8 2 3 133
2014 Secondary or high school graduation certificate or equivalent or less 35 20 34 3 9999 9 171
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 26 42 10 9999 8 454
2014 University certificate or diploma below the bachelor's level 18 25 44 9 9999 4 78
2014 Bachelor's degree 10 24 49 8 9999 9 408
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 17 63 8 9999 5 164
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 87 426
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 88 1395
2017 University certificate or diploma below the bachelor's level 15 85 183
2017 Bachelor's degree 13 87 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 79 333
2014 Secondary or high school graduation certificate or equivalent or less 13 87 558
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 86 1807
2014 University certificate or diploma below the bachelor's level 17 83 230
2014 Bachelor's degree 13 87 1142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 83 385

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 167
2017 University certificate or diploma below the bachelor's level 40 28
2017 Bachelor's degree 47 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 72
2014 Secondary or high school graduation certificate or equivalent or less 45 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 256
2014 University certificate or diploma below the bachelor's level 44 39
2014 Bachelor's degree 49 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 65

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 167
2017 University certificate or diploma below the bachelor's level 64 28
2017 Bachelor's degree 65 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 72
2014 Secondary or high school graduation certificate or equivalent or less 66 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 256
2014 University certificate or diploma below the bachelor's level 63 39
2014 Bachelor's degree 65 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 72 65

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 167
2017 Bachelor's degree 4 126
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 256
2014 University certificate or diploma below the bachelor's level 16 39
2014 Bachelor's degree 8 150

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 59
2017 University certificate or diploma below the bachelor's level 0 28
2017 Bachelor's degree 0 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 72
2014 Secondary or high school graduation certificate or equivalent or less 0 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 256
2014 University certificate or diploma below the bachelor's level 0 39
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 65

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 167
2017 Bachelor's degree 6 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 72
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 256
2014 University certificate or diploma below the bachelor's level 24 39
2014 Bachelor's degree 5 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 65

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 28
2017 Bachelor's degree 0 126
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 256
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 65

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 167
2017 University certificate or diploma below the bachelor's level 0 28
2017 Bachelor's degree 6 126
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 256
2014 Bachelor's degree 4 150

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 167
2017 University certificate or diploma below the bachelor's level 54 28
2017 Bachelor's degree 40 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 72
2014 Secondary or high school graduation certificate or equivalent or less 40 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 256
2014 University certificate or diploma below the bachelor's level 51 39
2014 Bachelor's degree 46 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 66

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 167
2017 University certificate or diploma below the bachelor's level 61 28
2017 Bachelor's degree 35 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 72
2014 Secondary or high school graduation certificate or equivalent or less 51 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 256
2014 University certificate or diploma below the bachelor's level 58 39
2014 Bachelor's degree 46 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 66

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 167
2017 University certificate or diploma below the bachelor's level 40 28
2017 Bachelor's degree 43 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 72
2014 Secondary or high school graduation certificate or equivalent or less 48 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 256
2014 University certificate or diploma below the bachelor's level 54 39
2014 Bachelor's degree 43 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 66

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 167
2017 University certificate or diploma below the bachelor's level 36 28
2017 Bachelor's degree 36 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 72
2014 Secondary or high school graduation certificate or equivalent or less 44 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 256
2014 University certificate or diploma below the bachelor's level 57 39
2014 Bachelor's degree 36 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 66

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 167
2017 University certificate or diploma below the bachelor's level 36 28
2017 Bachelor's degree 29 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 72
2014 Secondary or high school graduation certificate or equivalent or less 24 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 256
2014 University certificate or diploma below the bachelor's level 38 39
2014 Bachelor's degree 34 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 66

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 167
2017 University certificate or diploma below the bachelor's level 61 28
2017 Bachelor's degree 62 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 72
2014 Secondary or high school graduation certificate or equivalent or less 58 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 256
2014 University certificate or diploma below the bachelor's level 70 39
2014 Bachelor's degree 61 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 66

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 167
2017 University certificate or diploma below the bachelor's level 54 28
2017 Bachelor's degree 29 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 72
2014 Secondary or high school graduation certificate or equivalent or less 30 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 256
2014 University certificate or diploma below the bachelor's level 47 39
2014 Bachelor's degree 39 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 66

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 28
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 72
2014 Secondary or high school graduation certificate or equivalent or less 0 71
2014 University certificate or diploma below the bachelor's level 0 39
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 66

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 167
2017 Bachelor's degree 6 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 72
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 256
2014 Bachelor's degree 9 150

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 167
2017 Bachelor's degree 12 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 72
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 256
2014 University certificate or diploma below the bachelor's level 28 39
2014 Bachelor's degree 12 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 66

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 167
2017 University certificate or diploma below the bachelor's level 43 28
2017 Bachelor's degree 50 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 72
2014 Secondary or high school graduation certificate or equivalent or less 48 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 256
2014 University certificate or diploma below the bachelor's level 36 39
2014 Bachelor's degree 42 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 66

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 167
2017 University certificate or diploma below the bachelor's level 35 28
2017 Bachelor's degree 20 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 72
2014 Secondary or high school graduation certificate or equivalent or less 24 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 256
2014 University certificate or diploma below the bachelor's level 36 39
2014 Bachelor's degree 34 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 66

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 167
2017 Bachelor's degree 14 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 72
2014 Secondary or high school graduation certificate or equivalent or less 17 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 256
2014 University certificate or diploma below the bachelor's level 15 39
2014 Bachelor's degree 10 150
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 66

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 167
2017 University certificate or diploma below the bachelor's level 42 28
2017 Bachelor's degree 54 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 72
2014 Secondary or high school graduation certificate or equivalent or less 53 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 256
2014 University certificate or diploma below the bachelor's level 60 39
2014 Bachelor's degree 51 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 66

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 167
2017 University certificate or diploma below the bachelor's level 31 28
2017 Bachelor's degree 20 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 72
2014 Secondary or high school graduation certificate or equivalent or less 39 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 256
2014 University certificate or diploma below the bachelor's level 37 39
2014 Bachelor's degree 27 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 66

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 167
2017 Bachelor's degree 8 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 72
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 256
2014 University certificate or diploma below the bachelor's level 18 39
2014 Bachelor's degree 9 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 66

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 167
2017 Bachelor's degree 13 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 72
2014 Secondary or high school graduation certificate or equivalent or less 17 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 256
2014 University certificate or diploma below the bachelor's level 34 39
2014 Bachelor's degree 16 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 66

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 167
2017 University certificate or diploma below the bachelor's level 21 28
2017 Bachelor's degree 6 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 72
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 256
2014 Bachelor's degree 8 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 66

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 167
2017 University certificate or diploma below the bachelor's level 0 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 256
2014 Bachelor's degree 5 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 66

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 17 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 167
2017 Bachelor's degree 11 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 72
2014 Secondary or high school graduation certificate or equivalent or less 9 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 256
2014 University certificate or diploma below the bachelor's level 13 39
2014 Bachelor's degree 16 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 66

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 167
2017 Bachelor's degree 12 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 72
2014 Secondary or high school graduation certificate or equivalent or less 14 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 256
2014 University certificate or diploma below the bachelor's level 18 39
2014 Bachelor's degree 13 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 66

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 167
2017 University certificate or diploma below the bachelor's level 25 28
2017 Bachelor's degree 28 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 72
2014 Secondary or high school graduation certificate or equivalent or less 25 71
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 256
2014 University certificate or diploma below the bachelor's level 25 39
2014 Bachelor's degree 25 151
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 66

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 155
2017 Bachelor's degree 9 121
2014 Secondary or high school graduation certificate or equivalent or less 9 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 239
2014 University certificate or diploma below the bachelor's level 19 37
2014 Bachelor's degree 9 142

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 155
2017 University certificate or diploma below the bachelor's level 22 27
2017 Bachelor's degree 19 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 69
2014 Secondary or high school graduation certificate or equivalent or less 15 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 239
2014 Bachelor's degree 16 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 61

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 155
2017 Bachelor's degree 8 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 69
2014 Secondary or high school graduation certificate or equivalent or less 7 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 239
2014 Bachelor's degree 8 142

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 155
2017 Bachelor's degree 4 121
2014 Secondary or high school graduation certificate or equivalent or less 7 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 239
2014 Bachelor's degree 7 142

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 155
2017 Bachelor's degree 13 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 69
2014 Secondary or high school graduation certificate or equivalent or less 7 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 239
2014 Bachelor's degree 14 142

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 155
2017 Bachelor's degree 13 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 69
2014 Secondary or high school graduation certificate or equivalent or less 11 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 239
2014 Bachelor's degree 9 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 61

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 155
2017 University certificate or diploma below the bachelor's level 22 27
2017 Bachelor's degree 19 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 69
2014 Secondary or high school graduation certificate or equivalent or less 21 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 239
2014 University certificate or diploma below the bachelor's level 29 37
2014 Bachelor's degree 22 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 61

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 155
2017 Bachelor's degree 10 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 69
2014 Secondary or high school graduation certificate or equivalent or less 9 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 239
2014 Bachelor's degree 12 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 61

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 155
2017 University certificate or diploma below the bachelor's level 22 27
2017 Bachelor's degree 9 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 69
2014 Secondary or high school graduation certificate or equivalent or less 13 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 239
2014 Bachelor's degree 11 142

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 155
2017 University certificate or diploma below the bachelor's level 26 27
2017 Bachelor's degree 26 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 69
2014 Secondary or high school graduation certificate or equivalent or less 26 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 239
2014 University certificate or diploma below the bachelor's level 30 37
2014 Bachelor's degree 22 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 61

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 155
2017 Bachelor's degree 13 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 239
2014 University certificate or diploma below the bachelor's level 17 37
2014 Bachelor's degree 12 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 61

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 155
2017 University certificate or diploma below the bachelor's level 48 27
2017 Bachelor's degree 45 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 69
2014 Secondary or high school graduation certificate or equivalent or less 46 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 239
2014 University certificate or diploma below the bachelor's level 50 37
2014 Bachelor's degree 37 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 61

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 56
2017 University certificate or diploma below the bachelor's level 0 27
2014 Bachelor's degree 4 142

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 56
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 155
2017 University certificate or diploma below the bachelor's level 48 27
2017 Bachelor's degree 51 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 69
2014 Secondary or high school graduation certificate or equivalent or less 61 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 239
2014 University certificate or diploma below the bachelor's level 52 37
2014 Bachelor's degree 53 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 61

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 27

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 155
2017 Bachelor's degree 14 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 69
2014 Secondary or high school graduation certificate or equivalent or less 9 69
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 239
2014 University certificate or diploma below the bachelor's level 16 37
2014 Bachelor's degree 15 142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 61

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 87 13 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 88 12 167
2017 University certificate or diploma below the bachelor's level 90 10 28
2017 Bachelor's degree 83 17 126
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 84 16 71

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 17 14 21 3 4 30 10 52 12 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 14 22 4 4 31 10 48 14 1395
2017 University certificate or diploma below the bachelor's level 9 18 22 4 5 31 11 48 15 183
2017 Bachelor's degree 14 15 19 4 4 33 10 52 14 968
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 14 22 5 8 28 10 45 20 332
2014 Secondary or high school graduation certificate or equivalent or less 12 14 28 4 3 31 8 42 12 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 15 23 5 4 33 8 46 16 1807
2014 University certificate or diploma below the bachelor's level 11 12 23 3 6 32 12 42 16 230
2014 Bachelor's degree 12 11 22 4 5 34 12 44 16 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 14 20 5 7 33 9 45 20 385

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 25 20 5 3 17 3 65 10 429
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 26 22 4 3 18 2 63 10 1396
2017 University certificate or diploma below the bachelor's level 16 32 23 4 5 19 2 61 11 183
2017 Bachelor's degree 24 29 21 5 3 17 2 64 10 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 27 20 7 5 16 3 60 15 333
2014 Secondary or high school graduation certificate or equivalent or less 19 24 26 4 4 21 2 56 10 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 25 24 6 3 22 2 56 12 1810
2014 University certificate or diploma below the bachelor's level 18 20 22 5 4 27 4 55 13 230
2014 Bachelor's degree 18 24 23 5 4 24 3 57 11 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 24 22 8 4 22 2 55 16 385
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 44 11 4 3 3 6 81 8 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 51 11 4 2 2 2 83 6 1397
2017 University certificate or diploma below the bachelor's level 24 56 9 3 2 2 4 86 5 183
2017 Bachelor's degree 27 50 9 5 3 1 5 82 8 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 50 8 4 1 2 11 85 6 333
2014 Secondary or high school graduation certificate or equivalent or less 29 49 12 5 2 2 2 81 6 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 51 11 4 1 1 2 83 6 1808
2014 University certificate or diploma below the bachelor's level 26 58 6 4 1 1 4 88 5 230
2014 Bachelor's degree 24 54 8 4 2 1 7 85 6 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 46 10 3 1 2 12 84 4 385

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 20 24 5 4 24 11 48 15 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 21 27 7 5 21 8 45 17 1395
2017 University certificate or diploma below the bachelor's level 8 21 23 6 9 25 7 43 23 180
2017 Bachelor's degree 11 22 22 6 5 25 9 51 16 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 16 24 8 5 26 12 41 20 331
2014 Secondary or high school graduation certificate or equivalent or less 7 16 30 8 7 24 7 35 22 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 19 27 8 7 22 8 40 22 1807
2014 University certificate or diploma below the bachelor's level 7 20 26 8 4 25 11 41 18 230
2014 Bachelor's degree 6 17 23 9 6 25 13 38 24 1144
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 17 21 10 4 26 13 41 23 385

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 24 11 3 1 12 7 82 5 428
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 33 11 2 2 9 2 83 5 1398
2017 University certificate or diploma below the bachelor's level 35 39 6 4 2 11 3 87 6 183
2017 Bachelor's degree 41 33 9 2 2 7 5 85 5 965
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 29 13 2 2 11 10 80 4 333
2014 Secondary or high school graduation certificate or equivalent or less 38 31 14 3 1 10 2 79 5 560
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 32 14 3 1 10 2 79 5 1808
2014 University certificate or diploma below the bachelor's level 34 37 13 2 2 8 4 80 4 230
2014 Bachelor's degree 36 35 9 2 1 10 7 85 4 1146
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 35 10 3 3 7 12 81 7 385

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 26 16 2 2 16 7 74 5 426
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 32 16 5 3 14 2 72 9 1396
2017 University certificate or diploma below the bachelor's level 24 35 15 4 3 16 3 73 9 182
2017 Bachelor's degree 28 34 15 3 2 13 5 76 7 966
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 28 18 3 2 15 10 69 7 333
2014 Secondary or high school graduation certificate or equivalent or less 25 30 20 4 3 16 3 67 8 559
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 30 19 5 3 16 2 67 10 1806
2014 University certificate or diploma below the bachelor's level 23 33 18 4 5 14 4 68 11 230
2014 Bachelor's degree 24 31 15 5 2 16 7 72 8 1145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 31 14 4 4 13 11 70 11 384
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 5 95 427
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 94 1395
2017 University certificate or diploma below the bachelor's level 11 89 182
2017 Bachelor's degree 7 93 967
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 90 332
2014 Secondary or high school graduation certificate or equivalent or less 6 94 558
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 93 1807
2014 University certificate or diploma below the bachelor's level 10 90 229
2014 Bachelor's degree 6 94 1142
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 90 385

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 81
2017 University certificate or diploma below the bachelor's level 44 21
2017 Bachelor's degree 32 65
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 33
2014 Secondary or high school graduation certificate or equivalent or less 35 35
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 125
2014 University certificate or diploma below the bachelor's level 54 22
2014 Bachelor's degree 27 71
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 38

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 75 81
2017 University certificate or diploma below the bachelor's level 77 21
2017 Bachelor's degree 74 65
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 82 33
2014 Secondary or high school graduation certificate or equivalent or less 76 35
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 79 125
2014 University certificate or diploma below the bachelor's level 72 22
2014 Bachelor's degree 81 71
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 89 38

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 81
2014 Secondary or high school graduation certificate or equivalent or less 0 35

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 23
2017 University certificate or diploma below the bachelor's level 0 21
2017 Bachelor's degree 0 65
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 33
2014 Secondary or high school graduation certificate or equivalent or less 0 35
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 125
2014 University certificate or diploma below the bachelor's level 0 22
2014 Bachelor's degree 0 71
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 38

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 81
2017 Bachelor's degree 8 65
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 33
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 125
2014 Bachelor's degree 15 71
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 38

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 21
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 33

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 81
2017 University certificate or diploma below the bachelor's level 23 21
2017 Bachelor's degree 9 65
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 33
2014 Secondary or high school graduation certificate or equivalent or less 18 35
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 125
2014 University certificate or diploma below the bachelor's level 28 22
2014 Bachelor's degree 13 71

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 79
2017 Bachelor's degree 19 63
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 33
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 126
2014 Bachelor's degree 17 71
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 38

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 79
2017 University certificate or diploma below the bachelor's level 30 20
2017 Bachelor's degree 23 63
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 33
2014 Secondary or high school graduation certificate or equivalent or less 14 35
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 126
2014 University certificate or diploma below the bachelor's level 23 22
2014 Bachelor's degree 26 71
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 38

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 79
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 126
2014 Bachelor's degree 9 71
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 38

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 79
2017 Bachelor's degree 20 63
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 33
2014 Secondary or high school graduation certificate or equivalent or less 26 35
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma