2017 Public Service Employee Survey Results for Shared Services Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 48 8 15 8 0 0 69 23 2168
2017 Female gender 32 48 5 12 4 0 0 80 16 1106
2014 Male gender 20 40 8 19 12 0 0 61 31 2768
2014 Female gender 31 43 6 13 6 0 0 74 20 1351

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 28 9 4 3 1 2 83 7 2162
2017 Female gender 66 24 5 2 1 1 1 91 4 1110
2014 Male gender 54 25 9 6 3 1 2 81 9 2768
2014 Female gender 62 26 6 4 2 0 0 88 6 1352

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 23 9 10 6 0 1 75 16 2168
2017 Female gender 56 25 5 10 4 0 0 81 14 1111
2014 Male gender 50 24 9 10 6 0 1 75 16 2767
2014 Female gender 53 24 8 10 5 0 0 78 15 1348

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 39 9 9 6 0 0 76 15 2169
2017 Female gender 44 36 6 9 4 0 1 81 13 1111
2014 Male gender 38 36 10 10 6 0 0 74 16 2768
2014 Female gender 43 35 7 9 7 0 0 77 16 1350

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 33 18 15 16 0 0 51 31 2169
2017 Female gender 26 37 13 15 8 0 1 64 23 1111
2014 Male gender 11 24 17 22 25 0 1 35 47 2768
2014 Female gender 20 34 14 18 14 0 1 55 32 1351

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 42 12 7 5 0 0 76 12 2168
2017 Female gender 38 39 11 7 5 0 0 77 12 1109
2014 Male gender 33 40 13 8 6 0 0 73 13 2767
2014 Female gender 33 37 15 10 6 0 0 70 16 1352

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 39 10 7 4 0 0 80 10 2164
2017 Female gender 45 36 10 5 4 0 0 81 9 1107
2014 Male gender 38 40 10 7 5 0 0 78 12 2768
2014 Female gender 38 39 11 9 4 0 0 77 13 1349

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 42 11 6 2 0 0 81 8 2163
2017 Female gender 44 37 9 6 3 0 1 82 9 1106
2014 Male gender 35 39 15 7 4 1 0 74 11 2765
2014 Female gender 39 38 11 9 3 0 0 78 12 1349

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 33 12 7 5 0 1 75 12 2165
2017 Female gender 47 32 8 9 4 0 0 79 13 1109
2014 Male gender 34 34 15 9 6 1 1 69 15 2767
2014 Female gender 39 34 12 8 7 0 1 73 15 1348

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 27 11 8 9 1 8 69 18 2163
2017 Female gender 36 19 12 9 8 2 12 65 21 1105
2014 Male gender 36 27 11 9 9 2 6 68 20 2766
2014 Female gender 31 24 11 11 11 2 11 63 25 1351

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 41 15 10 9 0 0 66 19 2166
2017 Female gender 31 42 12 9 6 0 0 73 15 1111
2014 Male gender 19 42 16 12 11 0 0 61 23 2767
2014 Female gender 23 42 15 12 8 0 0 65 20 1352

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 33 20 13 10 0 0 56 24 2169
2017 Female gender 28 37 15 10 9 0 1 66 19 1110
2014 Male gender 16 34 21 15 12 0 0 51 28 2766
2014 Female gender 24 36 16 13 11 0 0 60 24 1350

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 37 19 15 10 0 0 55 25 2166
2017 Female gender 24 39 14 14 8 0 0 64 22 1111

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 38 15 10 7 1 0 69 16 2168
2017 Female gender 38 38 12 8 4 0 0 76 12 1112
2014 Male gender 27 38 15 11 8 1 0 66 19 2765
2014 Female gender 32 42 13 7 5 1 0 74 13 1349

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 36 19 12 10 1 0 59 22 2170
2017 Female gender 28 37 14 12 8 0 1 66 20 1111

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 37 12 5 4 0 0 79 9 2158
2017 Female gender 48 34 12 3 3 0 0 82 6 1111
2014 Male gender 49 31 11 4 4 0 0 81 8 2767
2014 Female gender 54 31 9 4 2 0 0 85 6 1351

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 40 14 11 7 0 0 67 19 2160
2017 Female gender 30 41 11 10 7 0 0 72 17 1109
2014 Male gender 18 39 16 14 13 0 0 57 27 2766
2014 Female gender 21 40 14 14 10 1 1 61 24 1350

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 36 18 9 7 0 0 66 16 2159
2017 Female gender 36 35 14 9 5 0 0 71 14 1111
2014 Male gender 22 36 18 11 12 0 0 59 23 2765
2014 Female gender 30 36 15 12 8 0 0 65 19 1349

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 35 18 11 9 0 0 62 20 2163
2017 Female gender 32 37 13 12 6 0 0 69 18 1111
2014 Male gender 20 35 20 13 11 0 0 56 24 2764
2014 Female gender 28 37 13 12 9 0 0 65 22 1347

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 39 15 10 6 0 0 70 16 2162
2017 Female gender 37 38 12 7 5 0 0 75 12 1110
2014 Male gender 27 40 15 10 6 0 0 68 16 2765
2014 Female gender 31 41 14 8 6 1 0 72 14 1351

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 38 14 7 5 0 1 74 12 2168
2017 Female gender 33 34 17 8 6 0 1 67 15 1109
2014 Male gender 31 38 18 7 5 0 1 70 12 2765
2014 Female gender 36 31 17 8 7 0 1 68 15 1352

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 29 34 14 5 1 2 19 46 2162
2017 Female gender 15 29 33 12 6 2 4 19 46 1101
2014 Male gender 19 35 30 10 3 1 2 13 56 2761
2014 Female gender 19 31 30 12 5 1 2 18 51 1345

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 29 27 9 7 2 2 16 55 2161
2017 Female gender 23 26 27 12 6 3 3 20 52 1101
2014 Male gender 33 31 22 7 4 2 1 12 65 2763
2014 Female gender 27 29 25 9 6 3 2 16 58 1346

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 30 23 9 4 2 2 13 63 2166
2017 Female gender 26 29 24 10 4 2 4 15 59 1102
2014 Male gender 37 29 21 7 2 1 2 10 68 2758
2014 Female gender 29 29 24 9 4 2 2 13 61 1349

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 20 32 22 8 1 2 31 36 2155
2017 Female gender 16 21 33 16 8 2 4 25 39 1099
2014 Male gender 18 19 33 20 7 1 2 28 38 2753
2014 Female gender 16 23 30 19 8 1 3 28 40 1342

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 28 27 12 7 2 3 20 52 2157
2017 Female gender 22 24 26 15 8 3 4 24 48 1097
2014 Male gender 31 28 23 10 4 1 2 15 61 2757
2014 Female gender 25 24 24 14 6 1 4 22 52 1347

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 22 25 21 10 3 4 34 39 2157
2017 Female gender 20 23 25 14 8 4 6 25 48 1098
2014 Male gender 15 19 26 22 12 3 4 36 37 2752
2014 Female gender 17 18 24 21 11 4 6 35 38 1346

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 26 27 10 5 2 2 15 57 2162
2017 Female gender 23 27 28 11 5 3 4 16 53 1099
2014 Male gender 28 28 28 10 4 2 1 14 57 2762
2014 Female gender 22 25 29 13 5 3 2 19 50 1351
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 22 10 6 5 0 2 79 12 2170
2017 Female gender 62 21 5 6 4 0 1 85 10 1109
2014 Male gender 59 18 9 6 4 0 3 80 11 2766
2014 Female gender 63 21 5 6 3 0 2 86 9 1352

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 30 17 6 5 6 6 68 13 2169
2017 Female gender 29 29 16 8 8 5 5 64 18 1110
2014 Male gender 34 29 16 6 5 4 5 70 12 2766
2014 Female gender 32 30 14 9 7 5 4 68 17 1351

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 31 12 6 4 1 1 78 10 2166
2017 Female gender 45 29 9 8 7 1 1 75 15 1110
2014 Male gender 46 29 11 6 6 1 0 77 12 2768
2014 Female gender 45 29 9 10 6 1 0 75 16 1350

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 34 16 11 7 3 1 65 18 2168
2017 Female gender 30 35 14 10 6 2 2 68 17 1109
2014 Male gender 24 38 15 11 6 3 2 66 18 2767
2014 Female gender 23 38 14 13 6 3 2 64 20 1351

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 26 17 10 9 12 2 59 21 2163
2017 Female gender 28 25 15 12 8 11 1 61 23 1108
2014 Male gender 23 26 19 11 9 10 3 56 23 2766
2014 Female gender 23 27 17 12 8 10 2 57 23 1351

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 20 22 12 10 19 4 43 29 2164
2017 Female gender 15 19 18 14 11 20 3 44 32 1109
2014 Male gender 11 21 24 14 12 14 4 39 32 2768
2014 Female gender 11 21 19 17 14 15 4 39 38 1350

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 38 8 4 2 1 0 86 6 2161
2017 Female gender 46 34 9 7 4 1 0 81 11 1106
2014 Male gender 43 40 9 5 2 0 0 85 7 2767
2014 Female gender 41 40 9 7 3 1 0 81 10 1351
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 34 14 9 5 1 1 72 14 2166
2017 Female gender 42 32 11 7 6 1 1 75 13 1110
2014 Male gender 34 34 16 9 6 1 1 69 15 2768
2014 Female gender 38 34 11 10 6 1 0 73 16 1351

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 31 12 5 4 2 1 78 9 2168
2017 Female gender 46 30 10 7 4 2 1 78 11 1111
2014 Male gender 42 31 14 6 5 2 1 74 11 2768
2014 Female gender 41 32 12 6 6 2 1 75 13 1351

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 34 11 7 5 1 1 77 12 2169
2017 Female gender 44 30 12 6 6 1 1 76 12 1112
2014 Male gender 37 34 13 9 6 1 0 72 15 2767
2014 Female gender 40 35 9 9 6 1 0 76 15 1350

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 73 16 4 2 3 0 1 90 5 2167
2017 Female gender 79 14 2 2 2 0 0 94 4 1112
2014 Male gender 71 15 5 3 3 0 3 89 6 2766
2014 Female gender 77 14 4 2 2 0 1 93 4 1351

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 25 7 3 3 3 2 86 7 2162
2017 Female gender 58 22 6 4 4 3 3 85 9 1111
2014 Male gender 48 26 10 4 5 4 3 80 10 2768
2014 Female gender 52 25 7 4 6 4 3 83 10 1350

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 28 8 3 3 1 1 86 6 2165
2017 Female gender 59 23 8 4 4 1 1 84 8 1111

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 25 12 3 3 2 0 81 6 2168
2017 Female gender 59 21 10 5 4 1 0 81 8 1109

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 28 11 6 4 0 0 79 10 2165
2017 Female gender 55 24 10 5 5 1 0 80 10 1110
2014 Male gender 45 30 12 7 5 0 0 76 12 2765
2014 Female gender 50 27 10 7 6 1 0 78 12 1351
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 34 21 7 4 5 8 63 13 626
2017 Female gender 27 30 16 9 4 6 8 66 15 310
2014 Male gender 20 33 21 9 7 3 7 59 18 783
2014 Female gender 24 32 16 11 7 5 5 63 19 364

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 26 23 9 8 14 0 53 20 2169
2017 Female gender 25 31 17 10 5 12 0 64 17 1112
2014 Male gender 18 29 23 9 8 13 0 54 20 2767
2014 Female gender 21 32 20 9 6 12 0 61 17 1351

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 23 23 18 17 3 0 40 36 2169
2017 Female gender 21 30 18 17 10 4 0 54 28 1112
2014 Male gender 12 23 23 20 19 4 0 35 40 2768
2014 Female gender 17 30 20 17 12 4 0 49 30 1350

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 20 24 19 20 6 0 33 42 2162
2017 Female gender 15 26 21 16 13 8 0 45 32 1110
2014 Male gender 7 18 23 23 23 6 0 27 48 2765
2014 Female gender 11 24 22 20 14 8 0 38 37 1349

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 22 19 17 21 7 0 39 41 2166
2017 Female gender 20 29 16 15 12 8 0 53 30 1111
2014 Male gender 9 20 20 18 24 9 0 32 46 2766
2014 Female gender 15 24 20 16 15 9 0 43 34 1348

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 26 21 20 18 4 0 39 39 2167
2017 Female gender 16 26 17 20 16 5 0 45 38 1111
2014 Male gender 8 23 21 22 22 3 0 32 46 2765
2014 Female gender 12 26 18 23 18 4 0 39 43 1350
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 35 24 14 10 1 0 51 25 2166
2017 Female gender 23 38 18 12 7 2 0 63 19 1112
2014 Male gender 16 36 21 14 11 1 0 53 26 2768
2014 Female gender 24 38 17 11 7 2 0 64 18 1350

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 40 18 6 4 5 0 71 10 2163
2017 Female gender 28 42 17 5 2 6 1 75 7 1107
2014 Male gender 27 41 17 6 4 5 1 72 10 2768
2014 Female gender 24 40 18 5 3 9 1 72 9 1347

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 35 16 10 6 5 0 67 17 2163
2017 Female gender 34 35 12 8 5 4 2 74 14 1112
2014 Male gender 25 36 16 11 7 4 1 64 19 2765
2014 Female gender 27 35 12 13 6 6 2 67 20 1347

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 31 24 13 7 7 1 53 21 2167
2017 Female gender 25 29 19 10 7 7 3 61 19 1112
2014 Male gender 11 27 27 14 11 8 2 42 28 2766
2014 Female gender 13 24 24 16 10 11 2 43 30 1349

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 23 22 13 12 13 2 45 29 2163
2017 Female gender 19 20 19 11 15 12 4 46 31 1111
2014 Male gender 12 23 21 14 15 12 2 41 34 2767
2014 Female gender 13 19 20 15 15 14 4 39 36 1349

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 28 13 6 3 2 2 77 10 2162
2017 Female gender 52 26 7 8 3 1 2 82 11 1110
2014 Male gender 46 26 13 6 4 2 3 76 10 2767
2014 Female gender 48 28 9 8 3 2 3 80 11 1349

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 25 12 4 3 6 3 79 7 2162
2017 Female gender 58 24 6 3 1 5 2 89 4 1110
2014 Male gender 44 24 14 3 3 8 4 76 8 2768
2014 Female gender 52 24 9 4 2 5 4 84 6 1348

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 27 22 16 16 2 0 45 33 2168
2017 Female gender 23 32 16 12 11 5 1 59 25 1109
2014 Male gender 10 21 20 21 24 3 0 33 46 2766
2014 Female gender 15 28 18 19 16 4 1 44 37 1348

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 25 15 15 22 3 1 45 39 2167
2017 Female gender 22 27 13 15 18 3 2 52 34 1109
2014 Male gender 10 22 16 19 29 2 1 33 50 2768
2014 Female gender 12 18 15 19 28 5 3 33 50 1350

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 33 25 12 8 5 0 53 21 2167
2017 Female gender 22 33 23 10 6 6 1 59 17 1111

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 31 22 4 3 9 1 67 8 2162
2017 Female gender 34 32 17 5 4 7 1 72 9 1110
2014 Male gender 33 32 19 3 3 10 1 72 7 2767
2014 Female gender 34 33 16 4 4 9 1 74 9 1350

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 38 19 4 2 6 0 74 6 2164
2017 Female gender 36 40 12 4 3 5 0 80 7 1109
2014 Male gender 34 35 17 4 3 7 0 74 8 2767
2014 Female gender 33 36 15 6 3 8 0 74 10 1350

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 39 16 8 4 1 0 72 12 2166
2017 Female gender 40 40 10 5 3 0 0 81 9 1110
2014 Male gender 34 37 15 7 5 1 0 71 13 2765
2014 Female gender 39 37 13 6 4 1 0 77 10 1349

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 25 23 16 18 1 0 43 35 2162
2017 Female gender 24 29 19 13 14 1 0 53 28 1109
2014 Male gender 13 26 23 18 19 1 0 39 37 2767
2014 Female gender 16 28 21 17 17 1 0 45 34 1351

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 27 21 18 18 1 0 43 36 2159
2017 Female gender 24 30 19 14 12 1 0 55 26 1108
2014 Male gender 13 27 22 19 19 0 0 40 38 2767
2014 Female gender 17 31 19 18 15 1 0 48 33 1350

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 22 22 16 19 4 0 41 36 2166
2017 Female gender 23 22 20 14 15 5 1 48 31 1111
2014 Male gender 16 20 23 17 20 4 1 38 39 2766
2014 Female gender 18 21 20 17 18 5 1 41 37 1350
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Male gender 28 32 40 2167
2017 Female gender 31 32 36 1111
2014 Male gender 29 31 40 2765
2014 Female gender 34 27 39 1351

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Male gender 18 28 41 6 3 5 603
2017 Female gender 15 25 44 3 7 6 351
2014 Male gender 15 27 44 9 9999 6 816
2014 Female gender 16 17 50 5 9999 11 457
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 11 89 2168
2017 Female gender 18 82 1107
2014 Male gender 11 89 2764
2014 Female gender 20 80 1346

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Male gender 45 238
2017 Female gender 46 207
2014 Male gender 44 304
2014 Female gender 46 273

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 62 238
2017 Female gender 59 207
2014 Male gender 67 304
2014 Female gender 66 273

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 238
2017 Female gender 5 207
2014 Male gender 7 304
2014 Female gender 6 273

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 207

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Male gender 18 238
2017 Female gender 8 207
2014 Male gender 14 304
2014 Female gender 7 273

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Male gender 3 238
2014 Male gender 2 304

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 238
2017 Female gender 6 207
2014 Male gender 4 304
2014 Female gender 4 273

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Male gender 44 238
2017 Female gender 32 207
2014 Male gender 44 305
2014 Female gender 46 273

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Male gender 42 238
2017 Female gender 41 207
2014 Male gender 50 305
2014 Female gender 48 273

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Male gender 41 238
2017 Female gender 43 207
2014 Male gender 49 305
2014 Female gender 44 273

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Male gender 36 238
2017 Female gender 36 207
2014 Male gender 43 305
2014 Female gender 41 273

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Male gender 31 238
2017 Female gender 27 207
2014 Male gender 34 305
2014 Female gender 29 273

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Male gender 57 238
2017 Female gender 59 207
2014 Male gender 61 305
2014 Female gender 65 273

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Male gender 36 238
2017 Female gender 31 207
2014 Male gender 37 305
2014 Female gender 38 273

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Male gender 2 238

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 238
2017 Female gender 11 207
2014 Male gender 2 305
2014 Female gender 9 273

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 238
2017 Female gender 10 207
2014 Male gender 14 305
2014 Female gender 13 273

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Male gender 50 238
2017 Female gender 43 207
2014 Male gender 49 305
2014 Female gender 42 273

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Male gender 23 238
2017 Female gender 18 207
2014 Male gender 30 305
2014 Female gender 33 273

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 238
2017 Female gender 10 207
2014 Male gender 10 305
2014 Female gender 14 273

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 53 238
2017 Female gender 55 207
2014 Male gender 45 306
2014 Female gender 57 273

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Male gender 22 238
2017 Female gender 27 207
2014 Male gender 26 306
2014 Female gender 39 273

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 238
2017 Female gender 8 207
2014 Male gender 10 306
2014 Female gender 11 273

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Male gender 20 238
2017 Female gender 15 207
2014 Male gender 20 306
2014 Female gender 20 273

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 238
2017 Female gender 9 207
2014 Male gender 6 306
2014 Female gender 11 273

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 6 238
2017 Female gender 3 207
2014 Male gender 6 306
2014 Female gender 5 273

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 238
2017 Female gender 12 207
2014 Male gender 18 306
2014 Female gender 13 273

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 9 238
2017 Female gender 15 207
2014 Male gender 11 306
2014 Female gender 15 273

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Male gender 29 238
2017 Female gender 20 207
2014 Male gender 27 306
2014 Female gender 21 273

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Male gender 8 222
2017 Female gender 10 199
2014 Male gender 9 285
2014 Female gender 12 259

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Male gender 18 222
2017 Female gender 14 199
2014 Male gender 18 285
2014 Female gender 12 259

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 222
2017 Female gender 9 199
2014 Male gender 9 285
2014 Female gender 7 259

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 222
2017 Female gender 6 199
2014 Male gender 6 285
2014 Female gender 9 259

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 222
2017 Female gender 12 199
2014 Male gender 7 285
2014 Female gender 14 259

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 222
2017 Female gender 11 199
2014 Male gender 10 285
2014 Female gender 10 259

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 20 222
2017 Female gender 24 199
2014 Male gender 18 285
2014 Female gender 23 259

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 222
2017 Female gender 10 199
2014 Male gender 14 285
2014 Female gender 10 259

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 222
2017 Female gender 11 199
2014 Male gender 13 285
2014 Female gender 10 259

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Male gender 27 222
2017 Female gender 23 199
2014 Male gender 30 285
2014 Female gender 19 259

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 14 222
2017 Female gender 8 199
2014 Male gender 10 285
2014 Female gender 11 259

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Male gender 41 222
2017 Female gender 46 199
2014 Male gender 45 285
2014 Female gender 42 259

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Male gender 51 222
2017 Female gender 51 199
2014 Male gender 60 285
2014 Female gender 52 259

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Male gender 3 222

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 222
2017 Female gender 12 199
2014 Male gender 10 285
2014 Female gender 14 259

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 86 14 239
2017 Female gender 86 14 205

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 15 22 3 4 32 10 51 12 2166
2017 Female gender 14 14 20 5 6 29 11 47 19 1111
2014 Male gender 13 14 23 3 4 33 9 47 13 2765
2014 Female gender 10 13 22 6 6 33 10 40 21 1350

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 27 23 4 3 17 2 63 9 2167
2017 Female gender 23 26 19 6 4 18 3 63 13 1112
2014 Male gender 19 26 24 5 3 22 2 58 10 2767
2014 Female gender 17 21 24 6 5 24 3 51 16 1350
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 51 11 4 2 2 3 83 6 2167
2017 Female gender 29 47 8 5 3 2 7 83 8 1111
2014 Male gender 26 54 11 3 1 1 3 84 5 2766
2014 Female gender 28 47 9 5 2 2 7 82 8 1351

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 23 25 7 5 22 7 47 17 2162
2017 Female gender 12 17 23 6 5 25 13 46 17 1108
2014 Male gender 7 19 27 9 7 23 8 38 23 2766
2014 Female gender 8 17 23 7 5 26 14 41 21 1348

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 34 10 2 2 8 4 84 5 2168
2017 Female gender 41 27 10 2 2 11 7 83 5 1110
2014 Male gender 37 34 13 3 1 9 3 81 4 2768
2014 Female gender 36 31 10 3 2 11 7 81 6 1350

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 33 16 4 3 14 3 73 8 2168
2017 Female gender 30 28 15 3 2 15 7 74 6 1106
2014 Male gender 24 31 19 5 3 15 3 67 10 2765
2014 Female gender 26 29 14 4 3 17 7 72 9 1348
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 6 94 2165
2017 Female gender 8 92 1109
2014 Male gender 6 94 2759
2014 Female gender 9 91 1350

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Male gender 40 128
2017 Female gender 36 85
2014 Male gender 29 160
2014 Female gender 38 126

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 74 128
2017 Female gender 75 85
2014 Male gender 77 160
2014 Female gender 86 126

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 128
2017 Female gender 7 85
2014 Male gender 3 160

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 128
2014 Male gender 0 160
2014 Female gender 0 126

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Male gender 21 128
2017 Female gender 11 85
2014 Male gender 13 160
2014 Female gender 11 126

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 128
2017 Female gender 10 85
2014 Male gender 18 160
2014 Female gender 6 126

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Male gender 21 124
2017 Female gender 9 84
2014 Male gender 19 161
2014 Female gender 10 126

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Male gender 26 124
2017 Female gender 20 84
2014 Male gender 24 161
2014 Female gender 10 126

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 124
2017 Female gender 7 84
2014 Male gender 9 161
2014 Female gender 7 126

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Male gender 8 124
2014 Male gender 5 161

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Male gender 22 124
2017 Female gender 19 84
2014 Male gender 20 161
2014 Female gender 25 126

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Male gender 9 124
2017 Female gender 41 84
2014 Male gender 16 161
2014 Female gender 33 126

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 124
2017 Female gender 0 84
2014 Male gender 3 161

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 124
2017 Female gender 0 84

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Male gender 6 124
2014 Male gender 6 161
2014 Female gender 5 126

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 124
2017 Female gender 16 84
2014 Male gender 12 161
2014 Female gender 14 126

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Male gender 21 124
2017 Female gender 10 84
2014 Male gender 23 161
2014 Female gender 16 126

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 124

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 36 124
2017 Female gender 27 84
2014 Male gender 38 161
2014 Female gender 35 126

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 25 127
2017 Female gender 33 84
2014 Male gender 25 161
2014 Female gender 33 126

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 127
2017 Female gender 13 84
2014 Male gender 12 161
2014 Female gender 22 126

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Male gender 9 127
2014 Male gender 8 161
2014 Female gender 9 126

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Male gender 19 127
2017 Female gender 14 84
2014 Male gender 11 161
2014 Female gender 20 126

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 127
2014 Female gender 5 126

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 8 127
2017 Female gender 7 84
2014 Female gender 6 126

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 127
2017 Female gender 6 84
2014 Male gender 10 161
2014 Female gender 10 126

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 127
2017 Female gender 9 84
2014 Male gender 11 161
2014 Female gender 13 126

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Male gender 49 127
2017 Female gender 49 84
2014 Male gender 56 161
2014 Female gender 42 126

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 116
2014 Female gender 5 119

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Male gender 9 116
2017 Female gender 9 77
2014 Male gender 7 159
2014 Female gender 12 119

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 116
2017 Female gender 10 77
2014 Male gender 6 159
2014 Female gender 5 119

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 116
2017 Female gender 25 77
2014 Male gender 11 159
2014 Female gender 23 119

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 116
2017 Female gender 9 77
2014 Male gender 15 159
2014 Female gender 12 119

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 116
2014 Male gender 15 159
2014 Female gender 11 119

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Male gender 24 116
2017 Female gender 13 77
2014 Male gender 24 159
2014 Female gender 20 119

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 116
2017 Female gender 16 77
2014 Male gender 15 159
2014 Female gender 8 119

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Male gender 44 116
2017 Female gender 33 77
2014 Male gender 39 159
2014 Female gender 40 119

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 116
2017 Female gender 0 77
2014 Female gender 5 119

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Male gender 63 116
2017 Female gender 61 77
2014 Male gender 73 159
2014 Female gender 52 119

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 116
2017 Female gender 20 77
2014 Male gender 13 159
2014 Female gender 18 119

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 88 12 129
2017 Female gender 85 15 85

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 16 22 2 2 35 8 53 8 2165
2017 Female gender 14 14 21 2 3 36 9 52 8 1108
2014 Male gender 13 14 23 2 2 38 8 49 8 2766
2014 Female gender 10 13 23 3 3 38 10 44 12 1351

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 28 21 3 2 20 2 67 6 2166
2017 Female gender 25 25 19 4 2 22 3 67 8 1108
2014 Male gender 21 25 23 2 2 25 2 62 7 2766
2014 Female gender 18 22 22 4 3 28 3 59 9 1349
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 26 21 14 17 0 1 48 31 2164
2017 Female gender 18 24 21 17 16 0 3 44 35 1109

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 28 26 16 10 0 0 48 26 2165
2017 Female gender 19 25 25 16 13 0 1 45 29 1108

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 27 23 16 10 1 1 50 27 2156
2017 Female gender 20 27 25 15 11 0 2 47 27 1107

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 23 24 20 16 1 1 40 36 2164
2017 Female gender 16 21 22 17 19 1 3 39 37 1107

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 28 14 6 4 1 6 73 11 2162
2017 Female gender 39 23 12 9 6 1 10 69 17 1107

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 30 20 10 5 1 1 64 15 2161
2017 Female gender 32 27 21 11 7 0 1 60 18 1108

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 31 24 13 8 1 1 55 21 2156
2017 Female gender 29 29 22 12 5 1 2 60 17 1106

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 28 24 20 12 1 1 44 32 2162
2017 Female gender 20 27 24 17 9 1 2 49 27 1105

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 27 23 18 12 1 1 47 30 2162
2017 Female gender 21 30 22 15 10 1 1 52 26 1105

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 33 21 11 7 1 1 59 19 2157
2017 Female gender 30 30 20 11 6 1 2 62 17 1104

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 23 11 5 3 0 1 82 7 2164
2017 Female gender 59 20 10 4 3 0 2 82 7 1109

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 77 9 4 3 3 1 3 90 5 2165
2017 Female gender 68 11 7 3 4 1 5 85 8 1107

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 63 23 8 3 1 1 2 88 4 2164
2017 Female gender 60 21 8 4 3 1 4 84 7 1105

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 65 18 8 4 3 1 2 85 7 2163
2017 Female gender 62 16 8 5 5 1 3 82 10 1111

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 13 5 2 1 1 19 91 3 2162
2017 Female gender 58 11 4 2 1 1 24 91 4 1110

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 20 9 3 1 1 5 87 4 2149
2017 Female gender 66 15 6 2 1 1 8 90 3 1104

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 19 9 4 3 1 2 82 8 2166
2017 Female gender 64 15 6 5 4 1 4 84 10 1108

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 26 11 4 2 1 2 83 6 2161
2017 Female gender 52 24 14 3 2 0 4 79 6 1108

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 28 38 16 6 1 0 38 23 2169
2017 Female gender 12 27 39 14 7 0 0 39 21 1110

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 8 21 37 22 10 0 0 33 29 2164
2017 Female gender 11 21 37 21 9 0 1 30 33 1106

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 31 26 12 7 11 0 47 23 2165
2017 Female gender 15 35 22 11 8 9 1 55 21 1110

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 33 23 16 11 4 0 48 28 2167
2017 Female gender 15 35 19 15 10 5 1 53 27 1110
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 13 87 2165
2017 Female gender 21 79 1109
2014 Male gender 11 89 2759
2014 Female gender 19 81 1350

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 68 32 272
2017 Female gender 78 22 234
2014 Male gender 70 30 295
2014 Female gender 87 13 252

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 38 9 8 5 1 2 77 13 186
2017 Female gender 50 30 5 10 3 1 1 81 13 183
2014 Male gender 53 33 3 6 4 0 0 86 11 206
2014 Female gender 54 31 6 6 2 0 0 86 8 219
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 24 19 11 9 4 3 33 67 2165
2017 Female gender 29 26 20 12 10 2 1 30 70 1112

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 17 1349
2017 Female gender 20 748

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 32 1349
2017 Female gender 34 748

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 1349
2017 Female gender 20 748

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 55 1349
2017 Female gender 49 748

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Male gender 6 1349
2017 Female gender 5 748

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 38 1349
2017 Female gender 39 748

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Male gender 6 44 19 12 4 15 1340
2017 Female gender 5 48 19 11 4 13 730

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 8 18 19 18 25 2 10 29 49 1358
2017 Female gender 10 18 16 19 23 2 11 33 48 749

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 3 11 13 18 47 2 6 16 70 1360
2017 Female gender 4 9 11 17 52 2 5 14 75 749
Report a problem or mistake on this page
Date modified: