2017 Public Service Employee Survey Results for Shared Services Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 46 3 9 0 0 0 88 9 59
2017 PG-02 50 42 0 8 0 0 0 92 8 24
2017 PG-04 25 61 7 7 0 0 0 86 7 15
2017 PG-05 58 17 8 17 0 0 0 75 17 12
2014 PG 41 46 0 11 2 0 0 87 13 63
2014 PG-02 32 53 0 16 0 0 0 84 16 19
2014 PG-04 42 47 0 5 5 0 0 89 11 19
2014 PG-05 62 38 0 0 0 0 0 100 0 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 76 18 3 0 2 0 0 95 2 59
2017 PG-02 66 29 4 0 0 0 0 96 0 24
2017 PG-04 80 14 0 0 7 0 0 93 7 15
2017 PG-05 92 0 8 0 0 0 0 92 0 12
2014 PG 71 22 2 2 0 2 2 97 2 63
2014 PG-02 63 26 5 0 0 0 5 94 0 19
2014 PG-04 74 26 0 0 0 0 0 100 0 19
2014 PG-05 69 23 0 8 0 0 0 92 8 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 71 15 5 3 5 0 0 86 9 59
2017 PG-02 71 17 4 4 4 0 0 87 8 24
2017 PG-04 73 20 0 0 7 0 0 93 7 15
2017 PG-05 83 0 8 0 8 0 0 83 8 12
2014 PG 73 14 5 6 0 0 2 89 6 63
2014 PG-02 68 11 16 0 0 0 5 83 0 19
2014 PG-04 84 5 0 11 0 0 0 89 11 19
2014 PG-05 62 23 0 15 0 0 0 85 15 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 33 3 9 5 0 0 83 14 59
2017 PG-02 50 34 4 8 4 0 0 83 13 24
2017 PG-04 53 41 0 7 0 0 0 93 7 15
2017 PG-05 42 33 0 8 17 0 0 75 25 12
2014 PG 59 22 6 5 8 0 0 81 13 63
2014 PG-02 53 32 5 5 5 0 0 84 11 19
2014 PG-04 58 21 5 5 11 0 0 79 16 19
2014 PG-05 62 15 15 0 8 0 0 77 8 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 22 49 9 18 2 0 0 71 20 59
2017 PG-02 21 54 4 21 0 0 0 75 21 24
2017 PG-04 19 54 7 14 7 0 0 73 20 15
2017 PG-05 25 58 8 8 0 0 0 83 8 12
2014 PG 38 30 14 13 3 0 2 69 16 63
2014 PG-02 42 21 16 16 0 0 5 67 17 19
2014 PG-04 32 42 11 16 0 0 0 74 16 19
2014 PG-05 31 38 15 15 0 0 0 69 15 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 44 15 5 0 0 0 80 5 59
2017 PG-02 33 38 21 8 0 0 0 71 8 24
2017 PG-04 27 59 7 7 0 0 0 86 7 15
2017 PG-05 33 58 8 0 0 0 0 92 0 12
2014 PG 40 32 16 8 3 2 0 73 11 63
2014 PG-02 37 32 16 11 5 0 0 68 16 19
2014 PG-04 48 21 10 16 5 0 0 69 21 19
2014 PG-05 23 46 31 0 0 0 0 69 0 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 45 46 10 0 0 0 0 90 0 59
2017 PG-02 42 41 17 0 0 0 0 83 0 24
2017 PG-04 41 59 0 0 0 0 0 100 0 15
2017 PG-05 42 50 8 0 0 0 0 92 0 12
2014 PG 49 32 13 3 3 0 0 81 6 63
2014 PG-02 42 32 21 5 0 0 0 74 5 19
2014 PG-04 53 26 5 5 10 0 0 79 15 19
2014 PG-05 46 38 15 0 0 0 0 85 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 54 33 6 2 3 0 2 88 5 59
2017 PG-02 62 21 4 4 4 0 4 87 9 24
2017 PG-04 46 54 0 0 0 0 0 100 0 15
2017 PG-05 42 33 17 0 8 0 0 75 8 12
2014 PG 60 27 8 5 0 0 0 87 5 63
2014 PG-02 63 32 5 0 0 0 0 95 0 19
2014 PG-04 69 26 0 5 0 0 0 95 5 19
2014 PG-05 46 38 15 0 0 0 0 85 0 13

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 35 9 3 3 0 0 85 7 59
2017 PG-02 54 33 13 0 0 0 0 87 0 24
2017 PG-04 66 20 7 7 0 0 0 86 7 15
2017 PG-05 33 42 8 0 17 0 0 75 17 12
2014 PG 62 24 8 6 0 0 0 86 6 63
2014 PG-02 58 21 11 11 0 0 0 79 11 19
2014 PG-04 74 21 0 5 0 0 0 95 5 19
2014 PG-05 54 31 15 0 0 0 0 85 0 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 34 5 10 3 2 0 81 14 59
2017 PG-02 58 29 4 4 4 0 0 87 8 24
2017 PG-04 53 34 7 0 0 7 0 93 0 15
2017 PG-05 33 50 8 8 0 0 0 83 8 12
2014 PG 54 18 9 3 10 1 5 76 14 63
2014 PG-02 74 11 0 5 5 0 5 89 11 19
2014 PG-04 63 11 10 5 11 0 0 74 16 19
2014 PG-05 38 38 15 0 8 0 0 77 8 13

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 42 22 0 0 0 0 78 0 59
2017 PG-02 38 37 25 0 0 0 0 75 0 24
2017 PG-04 46 54 0 0 0 0 0 100 0 15
2017 PG-05 17 33 50 0 0 0 0 50 0 12
2014 PG 35 33 25 2 5 0 0 68 6 63
2014 PG-02 32 37 32 0 0 0 0 68 0 19
2014 PG-04 37 32 15 5 11 0 0 69 16 19
2014 PG-05 23 46 23 0 8 0 0 69 8 13

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 31 19 22 0 0 0 59 22 59
2017 PG-02 41 21 29 8 0 0 0 62 8 24
2017 PG-04 32 34 14 20 0 0 0 66 20 15
2017 PG-05 8 33 17 42 0 0 0 42 42 12
2014 PG 29 40 14 8 8 0 0 70 16 62
2014 PG-02 22 33 22 17 6 0 0 56 22 18
2014 PG-04 42 37 5 0 16 0 0 79 16 19
2014 PG-05 23 46 23 8 0 0 0 69 8 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 51 12 10 3 0 0 75 13 59
2017 PG-02 29 50 13 8 0 0 0 79 8 24
2017 PG-04 25 54 7 7 7 0 0 80 14 15
2017 PG-05 8 50 17 17 8 0 0 58 25 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 43 45 7 3 0 2 0 90 3 59
2017 PG-02 46 46 8 0 0 0 0 92 0 24
2017 PG-04 53 41 7 0 0 0 0 93 0 15
2017 PG-05 25 50 8 8 0 8 0 82 9 12
2014 PG 41 43 6 6 3 0 0 84 10 63
2014 PG-02 42 42 11 5 0 0 0 84 5 19
2014 PG-04 58 31 0 5 5 0 0 89 11 19
2014 PG-05 23 62 8 8 0 0 0 85 8 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 41 18 9 0 0 0 73 9 59
2017 PG-02 41 34 17 8 0 0 0 75 8 24
2017 PG-04 25 61 0 14 0 0 0 86 14 15
2017 PG-05 17 42 33 8 0 0 0 58 8 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 48 40 12 0 0 0 0 88 0 58
2017 PG-02 35 48 17 0 0 0 0 83 0 23
2017 PG-04 66 34 0 0 0 0 0 100 0 15
2017 PG-05 42 42 17 0 0 0 0 83 0 12
2014 PG 64 29 6 2 0 0 0 92 2 63
2014 PG-02 58 32 11 0 0 0 0 89 0 19
2014 PG-04 74 16 5 5 0 0 0 90 5 19
2014 PG-05 46 46 8 0 0 0 0 92 0 13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 40 42 14 3 1 0 0 81 5 58
2017 PG-02 39 30 26 4 0 0 0 70 4 23
2017 PG-04 39 61 0 0 0 0 0 100 0 15
2017 PG-05 33 42 17 8 0 0 0 75 8 12
2014 PG 30 41 11 9 8 0 0 72 17 63
2014 PG-02 16 37 16 16 16 0 0 53 32 19
2014 PG-04 32 58 0 5 5 0 0 90 10 19
2014 PG-05 31 38 15 8 8 0 0 69 15 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 43 35 17 3 2 0 0 78 5 58
2017 PG-02 43 22 26 4 4 0 0 65 9 23
2017 PG-04 39 47 7 7 0 0 0 86 7 15
2017 PG-05 42 42 17 0 0 0 0 83 0 12
2014 PG 40 33 19 6 0 0 2 74 6 63
2014 PG-02 37 21 32 5 0 0 5 61 6 19
2014 PG-04 32 53 5 11 0 0 0 85 11 19
2014 PG-05 38 31 23 8 0 0 0 69 8 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 38 40 14 9 0 0 0 77 9 58
2017 PG-02 39 35 17 9 0 0 0 74 9 23
2017 PG-04 39 54 0 7 0 0 0 93 7 15
2017 PG-05 42 33 17 8 0 0 0 75 8 12
2014 PG 35 40 13 11 2 0 0 75 13 63
2014 PG-02 37 21 32 11 0 0 0 58 11 19
2014 PG-04 42 42 5 5 5 0 0 85 11 19
2014 PG-05 23 54 0 23 0 0 0 77 23 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 43 45 8 3 0 0 0 88 3 58
2017 PG-02 43 43 9 4 0 0 0 87 4 23
2017 PG-04 53 47 0 0 0 0 0 100 0 15
2017 PG-05 25 58 8 8 0 0 0 83 8 12
2014 PG 41 35 14 6 2 2 0 77 8 63
2014 PG-02 37 32 26 0 0 5 0 72 0 19
2014 PG-04 58 16 10 11 5 0 0 74 16 19
2014 PG-05 15 69 8 8 0 0 0 85 8 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 46 10 7 5 0 2 78 12 59
2017 PG-02 38 50 4 4 0 0 4 91 4 24
2017 PG-04 46 47 7 0 0 0 0 93 0 15
2017 PG-05 17 50 17 8 8 0 0 67 17 12
2014 PG 30 45 19 6 0 0 0 75 6 63
2014 PG-02 47 26 26 0 0 0 0 74 0 19
2014 PG-04 21 63 11 5 0 0 0 84 5 19
2014 PG-05 15 69 15 0 0 0 0 85 0 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 10 19 36 17 10 3 3 30 31 58
2017 PG-02 8 8 34 29 13 4 4 45 18 24
2017 PG-04 14 20 41 7 14 5 0 21 36 15
2017 PG-05 17 17 33 17 8 0 8 27 36 12
2014 PG 6 40 32 15 5 0 2 20 48 62
2014 PG-02 6 33 17 33 6 0 6 41 41 18
2014 PG-04 0 53 42 0 5 0 0 5 53 19
2014 PG-05 8 46 31 15 0 0 0 15 54 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 24 26 16 10 3 5 28 43 58
2017 PG-02 21 13 17 25 13 4 8 43 38 24
2017 PG-04 7 14 54 7 14 5 0 21 21 15
2017 PG-05 25 17 25 17 8 0 8 27 45 12
2014 PG 18 32 29 6 11 2 3 18 52 63
2014 PG-02 16 21 26 16 11 5 5 29 41 19
2014 PG-04 11 48 21 0 16 0 5 17 61 19
2014 PG-05 31 31 23 8 8 0 0 15 62 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 10 35 28 12 9 3 3 22 48 58
2017 PG-02 4 29 29 8 17 4 8 29 38 24
2017 PG-04 14 41 27 7 7 5 0 14 57 15
2017 PG-05 17 25 25 33 0 0 0 33 42 12
2014 PG 24 40 24 6 3 2 0 10 65 62
2014 PG-02 11 42 37 5 0 5 0 6 56 19
2014 PG-04 26 31 26 11 5 0 0 16 58 19
2014 PG-05 33 42 17 8 0 0 0 8 75 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 14 21 30 20 9 3 3 30 37 57
2017 PG-02 9 9 13 39 17 4 8 65 20 23
2017 PG-04 7 34 41 7 7 5 0 14 43 15
2017 PG-05 27 18 45 9 0 0 0 9 45 11
2014 PG 22 22 41 11 2 0 2 13 45 63
2014 PG-02 16 21 37 21 0 0 5 22 39 19
2014 PG-04 21 26 42 11 0 0 0 11 48 19
2014 PG-05 38 8 54 0 0 0 0 0 46 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 19 16 32 14 11 5 3 27 38 57
2017 PG-02 8 13 25 25 17 4 8 48 24 24
2017 PG-04 22 15 44 7 7 5 0 15 38 14
2017 PG-05 25 25 25 8 8 8 0 18 55 12
2014 PG 21 29 27 10 10 2 2 20 52 62
2014 PG-02 11 21 26 11 21 5 5 35 35 19
2014 PG-04 28 28 39 6 0 0 0 6 56 18
2014 PG-05 23 31 31 15 0 0 0 15 54 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 39 14 9 7 3 0 16 69 57
2017 PG-02 26 22 17 17 13 4 0 32 50 23
2017 PG-04 34 41 14 0 7 5 0 7 79 15
2017 PG-05 25 58 8 8 0 0 0 8 83 12
2014 PG 19 35 14 6 19 5 2 27 58 63
2014 PG-02 16 32 16 5 16 16 0 25 56 19
2014 PG-04 16 42 21 0 21 0 0 21 58 19
2014 PG-05 31 31 0 15 23 0 0 38 62 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 10 26 33 16 9 3 3 26 39 58
2017 PG-02 8 29 25 13 17 4 4 32 41 24
2017 PG-04 14 20 47 7 7 5 0 14 36 15
2017 PG-05 17 8 42 25 0 0 8 27 27 12
2014 PG 18 27 27 18 8 2 2 26 46 63
2014 PG-02 11 32 21 11 16 5 5 29 47 19
2014 PG-04 16 21 31 26 5 0 0 32 37 19
2014 PG-05 15 38 15 31 0 0 0 31 54 13
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 68 12 10 2 5 2 1 82 7 59
2017 PG-02 59 17 13 0 4 4 4 82 5 24
2017 PG-04 80 14 0 0 7 0 0 93 7 15
2017 PG-05 83 0 8 0 8 0 0 83 8 12
2014 PG 81 11 2 3 3 0 0 92 6 63
2014 PG-02 79 5 5 5 5 0 0 84 11 19
2014 PG-04 95 0 0 0 5 0 0 95 5 19
2014 PG-05 69 23 0 8 0 0 0 92 8 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 38 27 5 2 3 0 65 7 59
2017 PG-02 34 34 33 0 0 0 0 67 0 24
2017 PG-04 25 47 14 0 7 7 0 78 7 15
2017 PG-05 8 42 42 8 0 0 0 50 8 12
2014 PG 51 25 8 10 0 3 3 82 10 63
2014 PG-02 42 32 11 5 0 5 5 82 6 19
2014 PG-04 53 21 10 11 0 0 5 78 11 19
2014 PG-05 38 46 0 15 0 0 0 85 15 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 35 14 7 2 2 0 77 9 58
2017 PG-02 44 34 13 9 0 0 0 78 9 23
2017 PG-04 46 34 14 0 7 0 0 80 7 15
2017 PG-05 33 50 17 0 0 0 0 83 0 12
2014 PG 59 30 2 6 3 0 0 89 9 63
2014 PG-02 58 37 0 0 5 0 0 95 5 19
2014 PG-04 63 16 0 15 5 0 0 79 21 19
2014 PG-05 46 46 8 0 0 0 0 92 0 13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 15 43 18 15 7 0 2 59 23 59
2017 PG-02 21 41 25 4 4 0 4 65 9 24
2017 PG-04 12 61 7 14 7 0 0 73 20 15
2017 PG-05 8 42 8 33 8 0 0 50 42 12
2014 PG 40 27 13 13 6 0 2 68 19 63
2014 PG-02 32 32 21 16 0 0 0 63 16 19
2014 PG-04 42 21 15 11 11 0 0 63 21 19
2014 PG-05 38 31 8 8 15 0 0 69 23 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 24 22 19 19 13 3 0 47 33 59
2017 PG-02 29 20 25 17 8 0 0 50 25 24
2017 PG-04 25 34 7 14 14 7 0 64 29 15
2017 PG-05 8 17 25 25 17 8 0 27 45 12
2014 PG 32 14 13 22 8 6 5 52 34 63
2014 PG-02 11 16 11 32 5 21 5 36 50 19
2014 PG-04 37 21 21 5 16 0 0 58 21 19
2014 PG-05 31 15 15 31 8 0 0 46 38 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 5 15 30 22 12 15 0 24 40 59
2017 PG-02 13 13 29 33 0 13 0 29 38 24
2017 PG-04 0 14 27 14 20 25 0 18 45 15
2017 PG-05 0 17 42 17 8 17 0 20 30 12
2014 PG 16 18 19 14 5 19 10 47 27 63
2014 PG-02 5 5 21 16 0 37 16 22 33 19
2014 PG-04 26 21 10 5 11 16 11 65 22 19
2014 PG-05 15 31 23 23 0 0 8 50 25 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 39 39 17 5 0 0 0 78 5 59
2017 PG-02 42 29 25 4 0 0 0 71 4 24
2017 PG-04 46 41 7 7 0 0 0 86 7 15
2017 PG-05 25 50 25 0 0 0 0 75 0 12
2014 PG 57 35 5 2 2 0 0 92 3 63
2014 PG-02 58 42 0 0 0 0 0 100 0 19
2014 PG-04 63 21 5 5 5 0 0 84 11 19
2014 PG-05 38 54 8 0 0 0 0 92 0 13
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 37 7 3 3 0 0 86 7 59
2017 PG-02 54 29 8 4 4 0 0 83 8 24
2017 PG-04 46 47 0 0 7 0 0 93 7 15
2017 PG-05 42 42 8 8 0 0 0 83 8 12
2014 PG 51 29 14 3 3 0 0 79 6 63
2014 PG-02 37 37 21 5 0 0 0 74 5 19
2014 PG-04 63 21 11 0 5 0 0 84 5 19
2014 PG-05 46 31 15 8 0 0 0 77 8 13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 56 30 5 5 2 2 0 88 7 59
2017 PG-02 66 21 4 8 0 0 0 87 8 24
2017 PG-04 53 27 14 0 7 0 0 80 7 15
2017 PG-05 42 42 0 8 0 8 0 91 9 12
2014 PG 60 29 6 3 2 0 0 89 5 63
2014 PG-02 58 26 11 0 5 0 0 84 5 19
2014 PG-04 69 21 0 11 0 0 0 89 11 19
2014 PG-05 62 31 8 0 0 0 0 92 0 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 35 14 3 2 0 0 81 5 59
2017 PG-02 46 41 8 4 0 0 0 87 4 24
2017 PG-04 46 27 14 7 7 0 0 73 14 15
2017 PG-05 42 33 25 0 0 0 0 75 0 12
2014 PG 51 29 9 8 1 0 2 81 10 63
2014 PG-02 37 26 11 21 0 0 5 67 22 19
2014 PG-04 69 11 15 5 0 0 0 79 5 19
2014 PG-05 46 46 8 0 0 0 0 92 0 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 81 10 3 2 3 0 0 91 5 58
2017 PG-02 79 8 8 0 4 0 0 87 4 24
2017 PG-04 78 22 0 0 0 0 0 100 0 14
2017 PG-05 83 0 0 8 8 0 0 83 17 12
2014 PG 87 5 5 2 2 0 0 92 3 63
2014 PG-02 89 0 11 0 0 0 0 89 0 19
2014 PG-04 89 5 0 0 5 0 0 95 5 19
2014 PG-05 69 15 8 8 0 0 0 85 8 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 53 22 9 14 2 2 0 76 16 59
2017 PG-02 63 25 4 4 4 0 0 87 8 24
2017 PG-04 59 20 14 7 0 0 0 80 7 15
2017 PG-05 33 8 8 42 0 8 0 45 45 12
2014 PG 67 19 8 3 2 0 2 87 5 63
2014 PG-02 58 11 16 5 5 0 5 72 11 19
2014 PG-04 79 15 0 5 0 0 0 95 5 19
2014 PG-05 62 31 8 0 0 0 0 92 0 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 56 24 14 5 2 0 0 79 7 59
2017 PG-02 62 17 13 8 0 0 0 79 8 24
2017 PG-04 66 20 7 0 7 0 0 86 7 15
2017 PG-05 42 25 25 8 0 0 0 67 8 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 61 24 9 3 3 0 0 85 7 59
2017 PG-02 62 13 17 4 4 0 0 75 8 24
2017 PG-04 66 27 0 0 7 0 0 93 7 15
2017 PG-05 50 33 8 8 0 0 0 83 8 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 54 29 9 7 1 0 0 83 8 59
2017 PG-02 54 21 17 8 0 0 0 75 8 24
2017 PG-04 66 27 0 7 0 0 0 93 7 15
2017 PG-05 42 42 8 8 0 0 0 83 8 12
2014 PG 65 25 5 5 0 0 0 91 5 63
2014 PG-02 47 42 11 0 0 0 0 89 0 19
2014 PG-04 79 10 0 11 0 0 0 89 11 19
2014 PG-05 62 31 8 0 0 0 0 92 0 13
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 12 35 18 18 6 6 6 53 27 17
2017 PG-05 10 30 10 20 10 10 10 50 38 10
2014 PG 29 29 12 6 0 12 12 77 8 17

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 32 17 15 5 5 0 60 22 59
2017 PG-02 29 25 17 21 0 8 0 59 23 24
2017 PG-04 25 54 7 7 7 0 0 80 14 15
2017 PG-05 25 17 17 25 8 8 0 45 36 12
2014 PG 27 38 17 8 5 5 0 68 13 63
2014 PG-02 21 47 11 5 5 11 0 76 12 19
2014 PG-04 32 32 26 5 5 0 0 63 11 19
2014 PG-05 23 31 31 8 0 8 0 58 8 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 35 17 15 5 2 0 62 21 59
2017 PG-02 38 29 13 13 4 4 0 69 17 24
2017 PG-04 25 41 14 14 7 0 0 66 20 15
2017 PG-05 17 25 25 25 8 0 0 42 33 12
2014 PG 22 25 24 19 8 2 0 49 27 63
2014 PG-02 16 32 26 11 16 0 0 47 26 19
2014 PG-04 26 21 37 16 0 0 0 48 16 19
2014 PG-05 15 23 15 38 8 0 0 38 46 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 20 24 25 14 12 5 0 47 27 59
2017 PG-02 29 17 33 13 4 4 0 48 17 24
2017 PG-04 25 27 20 14 7 7 0 56 22 15
2017 PG-05 8 25 25 8 25 8 0 36 36 12
2014 PG 14 25 30 16 11 3 0 41 28 63
2014 PG-02 16 21 42 5 16 0 0 37 21 19
2014 PG-04 11 32 37 11 5 5 0 45 17 19
2014 PG-05 15 23 15 38 8 0 0 38 46 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 24 21 27 10 15 3 0 46 26 59
2017 PG-02 38 17 29 8 4 4 0 57 13 24
2017 PG-04 25 34 20 7 14 0 0 59 20 15
2017 PG-05 8 17 25 8 33 8 0 27 45 12
2014 PG 24 24 21 18 11 3 0 49 30 63
2014 PG-02 16 32 21 16 11 5 0 50 28 19
2014 PG-04 21 26 26 11 16 0 0 47 26 19
2014 PG-05 15 23 23 31 0 8 0 42 33 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 29 20 21 10 2 0 48 31 59
2017 PG-02 21 29 20 21 4 4 0 52 26 24
2017 PG-04 25 34 20 14 7 0 0 59 20 15
2017 PG-05 8 25 25 25 17 0 0 33 42 12
2014 PG 19 30 14 21 14 2 0 50 35 63
2014 PG-02 26 37 21 5 11 0 0 63 16 19
2014 PG-04 16 26 16 21 21 0 0 42 42 19
2014 PG-05 15 23 15 38 8 0 0 38 46 13
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 38 25 10 2 0 0 63 12 59
2017 PG-02 29 38 29 4 0 0 0 67 4 24
2017 PG-04 32 54 7 0 7 0 0 86 7 15
2017 PG-05 25 25 25 25 0 0 0 50 25 12
2014 PG 27 38 17 6 6 5 0 68 13 63
2014 PG-02 26 21 37 0 5 11 0 53 6 19
2014 PG-04 21 63 5 0 5 5 0 89 6 19
2014 PG-05 15 38 15 15 15 0 0 54 31 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 29 48 13 5 2 3 0 79 7 59
2017 PG-02 29 54 17 0 0 0 0 83 0 24
2017 PG-04 25 47 14 14 0 0 0 73 14 15
2017 PG-05 33 42 8 8 0 8 0 82 9 12
2014 PG 38 41 8 2 5 5 2 85 7 63
2014 PG-02 37 53 0 0 0 5 5 100 0 19
2014 PG-04 42 26 11 5 16 0 0 68 21 19
2014 PG-05 23 46 23 0 0 8 0 75 0 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 29 43 19 3 3 3 0 74 7 59
2017 PG-02 38 46 13 4 0 0 0 83 4 24
2017 PG-04 19 47 14 0 7 14 0 76 8 15
2017 PG-05 25 42 25 0 8 0 0 67 8 12
2014 PG 41 40 8 8 0 3 0 84 8 63
2014 PG-02 32 58 0 11 0 0 0 89 11 19
2014 PG-04 42 32 11 10 0 5 0 78 11 19
2014 PG-05 31 46 23 0 0 0 0 77 0 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 22 53 17 5 2 2 0 76 7 59
2017 PG-02 29 59 8 4 0 0 0 88 4 24
2017 PG-04 32 54 7 0 7 0 0 86 7 15
2017 PG-05 8 33 42 17 0 0 0 42 17 12
2014 PG 24 25 30 8 5 8 0 54 14 63
2014 PG-02 16 21 32 11 0 21 0 47 13 19
2014 PG-04 16 21 48 10 5 0 0 37 15 19
2014 PG-05 23 38 23 0 15 0 0 62 15 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 22 30 14 10 10 14 0 60 24 58
2017 PG-02 38 17 16 8 4 17 0 65 15 24
2017 PG-04 13 29 22 15 7 15 0 49 26 14
2017 PG-05 17 33 8 0 25 17 0 60 30 12
2014 PG 19 22 24 11 10 6 8 48 24 63
2014 PG-02 5 16 37 16 5 5 16 27 27 19
2014 PG-04 16 21 26 10 21 0 5 39 33 19
2014 PG-05 15 38 15 15 0 8 8 64 18 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 68 15 7 2 3 3 1 87 5 59
2017 PG-02 59 17 17 0 0 4 4 82 0 24
2017 PG-04 86 7 0 0 7 0 0 93 7 15
2017 PG-05 67 17 0 0 8 8 0 91 9 12
2014 PG 62 22 8 3 0 2 3 88 3 63
2014 PG-02 58 21 16 0 0 5 0 83 0 19
2014 PG-04 79 11 5 5 0 0 0 89 5 19
2014 PG-05 46 23 8 8 0 0 15 82 9 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 68 22 3 2 3 0 1 91 5 59
2017 PG-02 71 21 8 0 0 0 0 92 0 24
2017 PG-04 73 20 0 0 7 0 0 93 7 15
2017 PG-05 58 25 0 8 8 0 0 83 17 12
2014 PG 73 16 3 0 2 2 5 95 2 63
2014 PG-02 68 21 5 0 0 0 5 94 0 19
2014 PG-04 84 11 0 0 5 0 0 95 5 19
2014 PG-05 54 23 8 0 0 8 8 91 0 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 39 15 10 5 0 0 70 15 59
2017 PG-02 42 25 21 8 4 0 0 66 13 24
2017 PG-04 25 54 7 7 7 0 0 80 14 15
2017 PG-05 17 42 25 17 0 0 0 58 17 12
2014 PG 25 32 20 14 6 0 2 58 21 63
2014 PG-02 26 21 21 16 11 0 5 50 28 19
2014 PG-04 26 42 15 11 5 0 0 69 16 19
2014 PG-05 15 38 23 23 0 0 0 54 23 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 31 14 3 15 0 0 68 18 59
2017 PG-02 42 29 13 4 13 0 0 71 17 24
2017 PG-04 39 34 7 7 14 0 0 73 20 15
2017 PG-05 25 33 17 0 25 0 0 58 25 12
2014 PG 19 25 13 16 19 5 3 48 38 63
2014 PG-02 11 11 16 16 32 11 5 25 56 19
2014 PG-04 21 37 11 15 16 0 0 58 31 19
2014 PG-05 15 46 8 15 8 0 8 67 25 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 39 24 3 0 3 0 72 4 59
2017 PG-02 38 25 21 8 0 8 0 68 9 24
2017 PG-04 25 54 20 0 0 0 0 80 0 15
2017 PG-05 17 33 50 0 0 0 0 50 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 39 15 0 0 0 0 85 0 59
2017 PG-02 46 33 21 0 0 0 0 79 0 24
2017 PG-04 59 41 0 0 0 0 0 100 0 15
2017 PG-05 33 42 25 0 0 0 0 75 0 12
2014 PG 53 22 13 3 2 8 0 81 5 63
2014 PG-02 42 32 21 0 0 5 0 78 0 19
2014 PG-04 58 21 5 5 0 11 0 89 6 19
2014 PG-05 46 23 8 8 0 15 0 82 9 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 46 12 0 0 0 0 88 0 59
2017 PG-02 46 46 8 0 0 0 0 92 0 24
2017 PG-04 32 68 0 0 0 0 0 100 0 15
2017 PG-05 42 25 33 0 0 0 0 67 0 12
2014 PG 45 38 8 6 0 3 0 85 7 63
2014 PG-02 32 53 11 5 0 0 0 84 5 19
2014 PG-04 58 26 0 11 0 5 0 89 11 19
2014 PG-05 31 54 8 8 0 0 0 85 8 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 53 2 2 2 0 0 95 3 59
2017 PG-02 62 29 4 4 0 0 0 92 4 24
2017 PG-04 25 68 0 0 7 0 0 93 7 15
2017 PG-05 25 75 0 0 0 0 0 100 0 12
2014 PG 48 43 6 2 0 2 0 92 2 63
2014 PG-02 37 53 11 0 0 0 0 89 0 19
2014 PG-04 58 31 5 5 0 0 0 89 5 19
2014 PG-05 46 54 0 0 0 0 0 100 0 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 24 42 21 9 3 2 0 67 12 59
2017 PG-02 34 29 25 8 4 0 0 62 13 24
2017 PG-04 25 47 14 7 7 0 0 73 14 15
2017 PG-05 8 33 33 17 0 8 0 45 18 12
2014 PG 27 27 22 16 8 0 0 54 24 63
2014 PG-02 11 37 26 11 16 0 0 47 26 19
2014 PG-04 42 16 10 26 5 0 0 58 32 19
2014 PG-05 15 31 38 8 8 0 0 46 15 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 29 44 15 9 2 2 0 74 10 59
2017 PG-02 38 37 17 8 0 0 0 75 8 24
2017 PG-04 32 41 20 0 7 0 0 73 7 15
2017 PG-05 8 42 17 25 0 8 0 55 27 12
2014 PG 27 27 25 14 6 0 0 54 21 63
2014 PG-02 11 37 26 11 16 0 0 47 26 19
2014 PG-04 37 21 15 21 5 0 0 58 26 19
2014 PG-05 15 31 46 8 0 0 0 46 8 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 27 22 12 3 2 0 62 16 59
2017 PG-02 46 16 17 13 4 4 0 65 17 24
2017 PG-04 32 41 20 7 0 0 0 73 7 15
2017 PG-05 8 33 25 25 8 0 0 42 33 12
2014 PG 27 24 19 17 5 6 2 55 24 63
2014 PG-02 11 26 26 26 5 5 0 39 33 19
2014 PG-04 42 16 5 15 11 11 0 65 29 19
2014 PG-05 8 38 31 8 0 8 8 55 9 13
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PG 34 30 36 59
2017 PG-02 41 29 29 24
2017 PG-04 27 25 47 15
2017 PG-05 25 42 33 12
2014 PG 32 38 30 63
2014 PG-02 42 16 42 19
2014 PG-04 37 48 16 19
2014 PG-05 38 31 31 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PG 25 30 36 0 9 0 20
2017 PG-02 20 29 41 0 10 0 10
2014 PG 20 25 45 0 9999 10 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 12 88 59
2014 PG 16 84 63
2014 PG-04 26 74 19
2014 PG-05 0 100 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 23 27 2 2 24 3 58 5 59
2017 PG-02 17 29 29 0 0 21 4 61 0 24
2017 PG-04 19 27 20 0 7 27 0 63 9 15
2017 PG-05 25 8 33 8 0 25 0 44 11 12
2014 PG 18 13 22 3 3 30 11 51 11 63
2014 PG-02 11 11 32 0 0 32 16 40 0 19
2014 PG-04 21 21 16 11 5 16 11 57 22 19
2014 PG-05 8 15 23 0 0 46 8 50 0 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 37 24 0 3 10 0 70 4 59
2017 PG-02 29 34 25 0 4 8 0 69 5 24
2017 PG-04 19 54 7 0 7 14 0 84 8 15
2017 PG-05 25 25 33 0 0 17 0 60 0 12
2014 PG 22 32 13 2 5 24 3 74 9 63
2014 PG-02 11 53 11 0 0 21 5 86 0 19
2014 PG-04 26 26 16 5 11 16 0 62 19 19
2014 PG-05 23 23 15 0 0 31 8 75 0 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 47 10 5 2 5 0 82 7 59
2017 PG-02 34 37 17 4 0 8 0 77 5 24
2017 PG-04 25 47 7 7 7 7 0 78 15 15
2017 PG-05 33 50 8 8 0 0 0 83 8 12
2014 PG 30 54 10 6 0 0 0 84 6 63
2014 PG-02 26 53 11 11 0 0 0 79 11 19
2014 PG-04 21 74 5 0 0 0 0 95 0 19
2014 PG-05 8 62 23 8 0 0 0 69 8 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 10 20 28 0 7 28 7 46 11 58
2017 PG-02 13 20 25 0 0 34 8 57 0 24
2017 PG-04 5 34 34 0 7 20 0 49 9 15
2017 PG-05 18 9 27 0 18 27 0 38 25 11
2014 PG 6 22 25 9 5 24 8 42 21 63
2014 PG-02 5 21 37 11 0 26 0 36 14 19
2014 PG-04 0 32 15 11 5 21 16 50 25 19
2014 PG-05 0 15 31 8 15 15 15 22 33 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 26 19 0 2 12 0 77 2 59
2017 PG-02 46 17 17 0 0 21 0 79 0 24
2017 PG-04 25 47 20 0 7 0 0 73 7 15
2017 PG-05 50 25 17 0 0 8 0 82 0 12
2014 PG 51 37 6 1 0 5 0 92 2 63
2014 PG-02 53 26 11 0 0 11 0 88 0 19
2014 PG-04 58 37 5 0 0 0 0 95 0 19
2014 PG-05 15 69 8 0 0 8 0 92 0 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 31 31 21 2 2 14 0 72 4 59
2017 PG-02 41 25 13 0 0 21 0 84 0 24
2017 PG-04 19 41 27 0 7 7 0 64 7 15
2017 PG-05 25 33 33 0 0 8 0 64 0 12
2014 PG 37 36 11 3 2 11 0 82 5 63
2014 PG-02 37 32 5 11 0 16 0 81 13 19
2014 PG-04 42 48 10 0 0 0 0 90 0 19
2014 PG-05 23 54 15 0 0 8 0 83 0 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 22 22 26 2 0 26 3 61 2 59
2017 PG-02 29 12 29 0 0 29 0 59 0 24
2017 PG-04 12 34 27 0 0 27 0 63 0 15
2017 PG-05 17 33 17 8 0 17 8 67 11 12
2014 PG 21 13 27 3 0 32 5 53 5 63
2014 PG-02 5 11 37 5 0 37 5 27 9 19
2014 PG-04 37 16 15 5 0 26 0 72 7 19
2014 PG-05 8 15 38 0 0 23 15 38 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 32 27 0 0 7 0 71 0 59
2017 PG-02 46 20 29 0 0 4 0 69 0 24
2017 PG-04 19 47 20 0 0 14 0 76 0 15
2017 PG-05 25 25 42 0 0 8 0 55 0 12
2014 PG 27 28 18 3 3 19 2 70 8 63
2014 PG-02 16 37 21 0 0 21 5 71 0 19
2014 PG-04 42 15 16 5 5 16 0 69 13 19
2014 PG-05 15 38 15 8 8 15 0 64 18 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 15 19 34 22 5 2 3 36 28 59
2017 PG-02 25 21 29 17 4 4 0 48 22 24
2017 PG-04 14 14 34 32 7 0 0 27 39 15
2017 PG-05 8 25 42 17 0 0 8 36 18 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 12 32 24 21 12 0 0 44 32 59
2017 PG-02 12 50 25 8 4 0 0 62 13 24
2017 PG-04 14 25 34 27 0 0 0 39 27 15
2017 PG-05 17 17 17 25 25 0 0 33 50 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 21 25 18 10 1 0 47 28 57
2017 PG-02 50 18 18 9 5 0 0 68 14 22
2017 PG-04 14 27 27 20 7 5 0 43 29 15
2017 PG-05 8 25 33 17 17 0 0 33 33 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 12 15 31 27 13 1 0 28 41 59
2017 PG-02 16 21 34 21 8 0 0 37 29 24
2017 PG-04 14 7 34 27 14 5 0 21 43 15
2017 PG-05 8 25 25 25 17 0 0 33 42 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 30 12 16 5 1 0 67 21 58
2017 PG-02 52 26 13 9 0 0 0 78 9 23
2017 PG-04 47 14 14 20 0 5 0 64 21 15
2017 PG-05 17 50 17 17 0 0 0 67 17 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 26 24 13 2 0 2 60 15 59
2017 PG-02 62 13 21 4 0 0 0 75 4 24
2017 PG-04 25 34 27 14 0 0 0 59 14 15
2017 PG-05 0 33 25 25 8 0 8 36 36 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 37 25 7 2 2 0 66 9 59
2017 PG-02 42 37 17 0 4 0 0 79 4 24
2017 PG-04 14 34 39 14 0 0 0 47 14 15
2017 PG-05 25 33 33 0 0 8 0 64 0 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 19 31 25 20 2 2 2 51 23 59
2017 PG-02 29 46 8 17 0 0 0 75 17 24
2017 PG-04 14 20 39 27 0 0 0 34 27 15
2017 PG-05 8 17 42 8 8 8 8 30 20 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 20 37 24 12 3 2 2 59 16 59
2017 PG-02 37 25 25 8 4 0 0 62 13 24
2017 PG-04 14 39 27 20 0 0 0 53 20 15
2017 PG-05 0 42 17 17 8 8 8 50 30 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 22 24 13 5 2 3 55 19 59
2017 PG-02 33 38 8 13 8 0 0 71 21 24
2017 PG-04 32 20 41 7 0 0 0 53 7 15
2017 PG-05 17 0 42 17 8 8 8 20 30 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 66 15 10 2 3 2 2 84 5 59
2017 PG-02 75 8 8 0 4 4 0 87 4 24
2017 PG-04 54 32 7 7 0 0 0 86 7 15
2017 PG-05 50 17 17 0 8 0 8 73 9 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 76 12 5 3 2 2 0 89 5 58
2017 PG-02 78 13 4 0 0 4 0 95 0 23
2017 PG-04 73 7 7 7 7 0 0 80 14 15
2017 PG-05 58 25 8 8 0 0 0 83 8 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 51 32 10 3 0 2 2 86 4 59
2017 PG-02 75 12 8 0 0 4 0 91 0 24
2017 PG-04 34 41 19 7 0 0 0 75 7 15
2017 PG-05 25 50 8 8 0 0 8 82 9 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 62 15 10 9 0 2 2 80 9 59
2017 PG-02 75 8 13 0 0 4 0 87 0 24
2017 PG-04 59 7 20 14 0 0 0 66 14 15
2017 PG-05 42 33 0 17 0 0 8 82 18 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 47 21 7 3 0 2 21 87 4 59
2017 PG-02 62 0 0 0 0 4 34 100 0 24
2017 PG-04 53 14 14 0 0 0 20 83 0 15
2017 PG-05 25 33 17 17 0 0 8 64 18 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 20 10 3 0 2 5 85 4 58
2017 PG-02 78 0 13 0 0 4 4 86 0 23
2017 PG-04 47 39 14 0 0 0 0 86 0 15
2017 PG-05 42 25 8 8 0 0 17 80 10 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 76 9 7 2 5 0 2 86 7 59
2017 PG-02 83 8 4 4 0 0 0 92 4 24
2017 PG-04 73 7 14 0 7 0 0 80 7 15
2017 PG-05 67 17 0 0 8 0 8 91 9 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 58 27 10 5 0 0 0 85 5 59
2017 PG-02 66 17 17 0 0 0 0 83 0 24
2017 PG-04 47 46 7 0 0 0 0 93 0 15
2017 PG-05 50 33 0 17 0 0 0 83 17 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 15 34 39 5 6 0 0 49 12 59
2017 PG-02 17 50 21 8 4 0 0 66 13 24
2017 PG-04 20 39 41 0 0 0 0 59 0 15
2017 PG-05 8 8 67 0 17 0 0 17 17 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 8 16 36 26 14 0 0 40 24 58
2017 PG-02 8 4 41 29 17 0 0 46 13 24
2017 PG-04 0 14 47 20 19 0 0 39 14 15
2017 PG-05 9 18 36 27 9 0 0 36 27 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 15 44 19 14 3 5 0 63 18 59
2017 PG-02 25 37 29 8 0 0 0 62 8 24
2017 PG-04 5 54 14 14 0 14 0 69 16 15
2017 PG-05 0 42 17 25 8 8 0 45 36 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 20 31 19 17 8 5 0 53 27 59
2017 PG-02 42 16 21 8 4 8 0 63 14 24
2017 PG-04 12 61 14 7 7 0 0 73 14 15
2017 PG-05 0 17 33 33 8 8 0 18 45 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 22 78 59
2017 PG-02 21 79 24
2014 PG 22 78 63
2014 PG-04 26 74 19

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 77 23 13
2014 PG 93 7 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 30 40 0 0 0 0 60 0 10
2014 PG 46 31 8 15 0 0 0 77 15 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 22 22 20 20 10 3 2 23 77 59
2017 PG-02 29 21 25 12 8 0 4 31 69 24
2017 PG-04 27 27 5 20 14 7 0 29 71 15
2017 PG-05 8 17 33 42 0 0 0 8 92 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 28 43
2017 PG-02 25 16
2017 PG-04 21 10
2017 PG-05 36 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 46 43
2017 PG-02 50 16
2017 PG-04 38 10
2017 PG-05 36 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 20 43
2017 PG-02 31 16
2017 PG-04 28 10
2017 PG-05 0 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PG 54 43
2017 PG-02 38 16
2017 PG-04 51 10
2017 PG-05 55 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PG 5 43
2017 PG-02 0 16
2017 PG-04 10 10
2017 PG-05 9 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PG 42 43
2017 PG-02 50 16
2017 PG-04 62 10
2017 PG-05 27 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PG 9 37 25 14 7 7 43
2017 PG-02 25 24 38 6 0 6 16
2017 PG-04 0 41 28 10 0 21 10
2017 PG-05 0 55 0 18 27 0 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 7 21 21 21 19 0 12 32 45 43
2017 PG-02 6 18 13 25 19 0 19 30 54 16
2017 PG-04 0 41 8 10 31 0 10 46 46 10
2017 PG-05 18 18 27 18 9 0 9 40 30 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 2 17 18 5 49 2 7 21 59 43
2017 PG-02 6 13 24 0 38 0 19 23 47 16
2017 PG-04 0 31 18 10 41 0 0 31 51 10
2017 PG-05 0 18 18 9 45 9 0 20 60 11
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