2017 Public Service Employee Survey Results for Shared Services Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 47 5 11 4 0 0 80 15 769
2017 3 to 10 years in current department or agency 21 48 8 15 7 0 0 70 22 2241
2017 11 to 20 years in current department or agency 18 48 10 12 10 1 1 67 23 160
2017 More than 20 years in current department or agency 26 51 6 11 6 0 0 78 17 102
2014 Less than 3 years in current department or agency 28 41 7 16 8 0 0 69 24 1617
2014 3 to 10 years in current department or agency 22 40 8 19 11 0 0 62 30 2076
2014 11 to 20 years in current department or agency 19 44 7 17 12 0 0 63 30 303
2014 More than 20 years in current department or agency 21 49 6 16 8 0 0 70 24 128

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 22 5 2 2 1 1 91 4 768
2017 3 to 10 years in current department or agency 55 28 8 4 3 1 2 85 7 2239
2017 11 to 20 years in current department or agency 46 28 11 6 4 3 1 77 11 160
2017 More than 20 years in current department or agency 47 42 7 1 1 0 3 91 2 103
2014 Less than 3 years in current department or agency 60 26 7 4 2 1 1 87 7 1617
2014 3 to 10 years in current department or agency 55 25 9 6 3 1 2 82 8 2076
2014 11 to 20 years in current department or agency 49 28 10 6 4 1 2 80 11 303
2014 More than 20 years in current department or agency 45 26 14 8 3 3 2 74 11 128

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 59 22 5 10 4 0 0 81 14 768
2017 3 to 10 years in current department or agency 52 23 8 9 6 0 1 76 15 2247
2017 11 to 20 years in current department or agency 47 26 11 11 4 0 1 74 15 160
2017 More than 20 years in current department or agency 46 28 10 10 6 0 1 74 16 103
2014 Less than 3 years in current department or agency 51 24 8 10 5 0 1 76 16 1615
2014 3 to 10 years in current department or agency 51 24 9 9 5 0 1 76 15 2075
2014 11 to 20 years in current department or agency 52 25 7 9 6 0 1 77 16 303
2014 More than 20 years in current department or agency 45 24 10 15 5 0 1 69 20 127

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 35 8 10 5 0 0 78 15 769
2017 3 to 10 years in current department or agency 38 39 9 8 6 0 0 77 14 2246
2017 11 to 20 years in current department or agency 33 43 9 9 6 0 1 76 15 160
2017 More than 20 years in current department or agency 46 37 8 6 4 0 0 83 9 103
2014 Less than 3 years in current department or agency 40 34 8 10 7 0 0 75 17 1615
2014 3 to 10 years in current department or agency 39 36 9 10 6 0 0 75 16 2076
2014 11 to 20 years in current department or agency 38 36 11 8 7 0 0 74 15 303
2014 More than 20 years in current department or agency 37 42 7 6 7 0 1 80 13 128

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 36 13 13 7 1 1 66 21 769
2017 3 to 10 years in current department or agency 18 34 17 15 15 0 0 52 30 2246
2017 11 to 20 years in current department or agency 11 34 19 21 13 1 1 46 35 160
2017 More than 20 years in current department or agency 24 30 16 11 16 0 3 56 28 103
2014 Less than 3 years in current department or agency 18 29 17 18 17 0 1 48 36 1617
2014 3 to 10 years in current department or agency 12 26 15 23 23 0 0 38 47 2076
2014 11 to 20 years in current department or agency 11 25 18 18 27 0 1 36 46 303
2014 More than 20 years in current department or agency 13 28 15 23 18 0 3 42 42 128

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 38 13 5 4 0 0 78 9 769
2017 3 to 10 years in current department or agency 34 43 11 7 5 0 0 76 13 2243
2017 11 to 20 years in current department or agency 31 39 17 8 4 0 1 71 12 160
2017 More than 20 years in current department or agency 46 40 9 3 1 1 1 87 4 103
2014 Less than 3 years in current department or agency 31 39 13 11 5 0 0 70 16 1617
2014 3 to 10 years in current department or agency 34 39 13 7 6 0 0 73 13 2075
2014 11 to 20 years in current department or agency 34 36 18 5 6 1 0 71 11 303
2014 More than 20 years in current department or agency 38 40 16 5 2 0 1 78 6 128

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 36 11 6 3 0 0 80 8 769
2017 3 to 10 years in current department or agency 41 39 9 7 5 0 0 80 11 2237
2017 11 to 20 years in current department or agency 42 37 13 4 3 0 1 80 7 160
2017 More than 20 years in current department or agency 53 31 10 6 0 0 1 84 6 103
2014 Less than 3 years in current department or agency 38 37 11 9 5 0 0 75 14 1616
2014 3 to 10 years in current department or agency 38 40 9 7 5 0 0 78 12 2074
2014 11 to 20 years in current department or agency 36 44 10 5 4 1 0 81 9 303
2014 More than 20 years in current department or agency 42 38 8 10 2 0 1 80 12 128

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 36 8 5 1 0 1 85 7 767
2017 3 to 10 years in current department or agency 37 43 11 6 3 0 0 80 9 2239
2017 11 to 20 years in current department or agency 33 40 14 10 3 0 1 73 13 159
2017 More than 20 years in current department or agency 47 36 9 6 2 0 1 83 8 102
2014 Less than 3 years in current department or agency 40 37 12 8 4 1 0 77 12 1615
2014 3 to 10 years in current department or agency 34 41 14 7 3 0 0 75 11 2074
2014 11 to 20 years in current department or agency 34 37 16 8 5 1 0 72 13 302
2014 More than 20 years in current department or agency 32 40 14 9 4 0 1 73 13 128

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 30 9 6 3 1 1 82 9 769
2017 3 to 10 years in current department or agency 41 33 12 8 5 0 0 75 14 2240
2017 11 to 20 years in current department or agency 32 38 13 11 4 1 1 72 15 160
2017 More than 20 years in current department or agency 43 40 7 7 4 0 0 83 11 103
2014 Less than 3 years in current department or agency 39 32 13 8 6 1 1 72 15 1614
2014 3 to 10 years in current department or agency 34 35 14 9 6 0 1 70 16 2075
2014 11 to 20 years in current department or agency 30 38 17 7 7 1 0 68 14 303
2014 More than 20 years in current department or agency 29 35 16 6 12 1 2 65 18 128

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 20 14 6 7 4 14 67 16 767
2017 3 to 10 years in current department or agency 37 25 11 9 10 1 8 68 20 2238
2017 11 to 20 years in current department or agency 37 35 8 10 4 2 3 76 15 160
2017 More than 20 years in current department or agency 42 18 13 6 11 2 8 66 19 101
2014 Less than 3 years in current department or agency 34 23 12 10 10 2 10 65 22 1617
2014 3 to 10 years in current department or agency 35 26 11 10 10 2 7 67 21 2074
2014 11 to 20 years in current department or agency 35 32 10 6 11 3 4 71 18 303
2014 More than 20 years in current department or agency 29 34 10 10 11 0 7 67 22 128

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 43 13 5 5 0 0 77 10 769
2017 3 to 10 years in current department or agency 24 42 14 11 9 0 0 66 20 2243
2017 11 to 20 years in current department or agency 19 47 13 13 6 1 1 67 19 160
2017 More than 20 years in current department or agency 42 32 10 9 6 0 1 75 15 103
2014 Less than 3 years in current department or agency 21 42 15 13 9 0 0 63 22 1617
2014 3 to 10 years in current department or agency 20 42 16 11 11 0 0 62 22 2075
2014 11 to 20 years in current department or agency 20 40 18 12 10 1 0 60 22 303
2014 More than 20 years in current department or agency 21 49 19 7 3 0 1 71 10 128

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 37 14 9 4 1 1 73 13 768
2017 3 to 10 years in current department or agency 21 34 20 13 12 0 0 55 25 2246
2017 11 to 20 years in current department or agency 17 30 22 15 15 1 1 48 30 160
2017 More than 20 years in current department or agency 24 34 22 10 8 0 3 59 18 103
2014 Less than 3 years in current department or agency 22 36 18 13 10 0 0 59 23 1615
2014 3 to 10 years in current department or agency 16 35 21 15 13 0 0 51 28 2075
2014 11 to 20 years in current department or agency 17 31 21 18 12 0 0 49 30 303
2014 More than 20 years in current department or agency 13 39 15 16 14 1 2 53 31 128

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 38 18 11 6 0 0 65 17 766
2017 3 to 10 years in current department or agency 18 37 18 16 11 0 0 55 27 2247
2017 11 to 20 years in current department or agency 21 40 12 14 11 1 1 63 25 160
2017 More than 20 years in current department or agency 22 44 17 14 2 1 0 67 16 103

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 39 11 5 3 1 0 81 9 769
2017 3 to 10 years in current department or agency 30 37 15 11 7 0 0 67 18 2247
2017 11 to 20 years in current department or agency 33 37 12 8 7 1 1 71 16 160
2017 More than 20 years in current department or agency 34 45 11 3 6 1 0 80 9 102
2014 Less than 3 years in current department or agency 31 40 12 9 7 1 0 72 16 1613
2014 3 to 10 years in current department or agency 26 39 15 10 8 1 0 66 18 2075
2014 11 to 20 years in current department or agency 29 37 16 9 8 2 0 67 17 303
2014 More than 20 years in current department or agency 31 42 13 7 4 2 1 75 12 128

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 39 14 6 4 1 1 76 10 769
2017 3 to 10 years in current department or agency 21 36 18 13 12 0 0 57 25 2247
2017 11 to 20 years in current department or agency 16 30 19 22 9 2 1 48 32 160
2017 More than 20 years in current department or agency 23 42 19 8 7 1 0 65 15 103

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 36 10 3 3 0 0 84 6 767
2017 3 to 10 years in current department or agency 41 37 13 5 4 0 0 78 9 2238
2017 11 to 20 years in current department or agency 42 34 16 4 2 1 1 77 6 159
2017 More than 20 years in current department or agency 49 34 10 5 3 0 0 83 7 103
2014 Less than 3 years in current department or agency 51 31 11 4 3 0 0 82 7 1617
2014 3 to 10 years in current department or agency 49 32 10 4 4 0 0 81 8 2074
2014 11 to 20 years in current department or agency 55 28 11 2 3 0 0 83 6 303
2014 More than 20 years in current department or agency 56 37 5 1 2 0 1 93 2 128

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 43 11 6 4 1 0 79 11 765
2017 3 to 10 years in current department or agency 26 39 14 13 8 0 0 65 21 2240
2017 11 to 20 years in current department or agency 22 39 19 11 8 1 1 62 19 159
2017 More than 20 years in current department or agency 27 41 14 12 6 0 1 68 17 103
2014 Less than 3 years in current department or agency 21 39 15 13 11 1 0 61 24 1616
2014 3 to 10 years in current department or agency 17 40 15 15 12 0 0 58 27 2074
2014 11 to 20 years in current department or agency 18 34 19 15 13 1 0 52 28 303
2014 More than 20 years in current department or agency 17 35 16 21 9 0 2 53 31 128

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 36 11 7 4 0 0 78 11 767
2017 3 to 10 years in current department or agency 29 35 19 10 7 0 0 64 17 2238
2017 11 to 20 years in current department or agency 24 35 20 9 9 1 1 60 19 160
2017 More than 20 years in current department or agency 30 40 18 6 6 0 0 70 12 103
2014 Less than 3 years in current department or agency 28 36 16 10 10 0 0 64 20 1615
2014 3 to 10 years in current department or agency 23 36 17 12 11 0 0 59 23 2074
2014 11 to 20 years in current department or agency 25 30 21 11 11 0 0 56 23 302
2014 More than 20 years in current department or agency 23 35 21 13 7 0 2 59 20 128

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 38 11 7 5 0 0 77 12 766
2017 3 to 10 years in current department or agency 24 35 18 13 9 0 0 59 23 2243
2017 11 to 20 years in current department or agency 24 31 23 13 7 2 1 56 20 160
2017 More than 20 years in current department or agency 34 41 13 4 7 0 0 75 11 103
2014 Less than 3 years in current department or agency 26 37 15 12 10 0 0 63 22 1612
2014 3 to 10 years in current department or agency 21 35 19 13 12 0 0 56 25 2073
2014 11 to 20 years in current department or agency 22 35 21 12 10 0 0 57 21 303
2014 More than 20 years in current department or agency 20 42 17 12 7 0 2 64 19 128

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 39 10 4 3 0 0 82 8 764
2017 3 to 10 years in current department or agency 29 38 15 10 7 0 0 68 17 2243
2017 11 to 20 years in current department or agency 25 42 17 10 4 1 1 68 15 160
2017 More than 20 years in current department or agency 44 38 8 4 6 0 0 82 10 103
2014 Less than 3 years in current department or agency 31 39 14 10 6 0 0 70 15 1615
2014 3 to 10 years in current department or agency 27 40 16 10 6 0 0 68 17 2075
2014 11 to 20 years in current department or agency 27 45 14 8 6 1 0 72 14 303
2014 More than 20 years in current department or agency 36 44 12 6 2 0 1 80 8 128

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 36 15 7 4 0 1 73 11 768
2017 3 to 10 years in current department or agency 32 38 15 7 6 0 1 71 14 2245
2017 11 to 20 years in current department or agency 41 34 14 6 2 1 2 78 8 160
2017 More than 20 years in current department or agency 49 27 14 6 3 0 1 77 9 102
2014 Less than 3 years in current department or agency 35 34 18 7 5 0 1 70 13 1616
2014 3 to 10 years in current department or agency 30 37 18 8 6 0 1 67 14 2074
2014 11 to 20 years in current department or agency 39 33 14 6 5 1 1 74 12 303
2014 More than 20 years in current department or agency 37 40 18 3 1 0 1 77 5 128

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 23 36 17 9 2 3 28 35 766
2017 3 to 10 years in current department or agency 17 32 34 11 4 1 2 15 50 2237
2017 11 to 20 years in current department or agency 13 27 35 16 2 1 5 20 43 158
2017 More than 20 years in current department or agency 14 21 35 21 7 1 1 28 36 101
2014 Less than 3 years in current department or agency 18 32 31 12 5 1 2 17 51 1612
2014 3 to 10 years in current department or agency 20 36 30 9 3 1 2 13 57 2072
2014 11 to 20 years in current department or agency 18 31 33 12 4 1 1 16 51 302
2014 More than 20 years in current department or agency 14 35 31 14 2 1 4 16 51 125

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 15 21 30 14 11 5 4 28 40 764
2017 3 to 10 years in current department or agency 27 30 27 9 4 1 1 13 59 2236
2017 11 to 20 years in current department or agency 26 24 24 12 7 1 6 21 53 159
2017 More than 20 years in current department or agency 21 28 25 11 12 3 1 23 51 101
2014 Less than 3 years in current department or agency 28 31 24 8 6 3 1 15 61 1613
2014 3 to 10 years in current department or agency 33 30 22 7 4 1 1 12 65 2071
2014 11 to 20 years in current department or agency 31 29 20 10 5 3 2 16 63 303
2014 More than 20 years in current department or agency 25 33 28 8 2 0 4 10 61 127

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 25 27 14 8 4 4 24 47 765
2017 3 to 10 years in current department or agency 34 31 22 7 3 1 2 10 67 2239
2017 11 to 20 years in current department or agency 29 28 23 14 2 2 4 16 60 159
2017 More than 20 years in current department or agency 22 33 22 11 6 3 4 18 59 103
2014 Less than 3 years in current department or agency 33 28 23 9 4 2 2 13 63 1608
2014 3 to 10 years in current department or agency 37 29 22 7 2 1 2 10 68 2073
2014 11 to 20 years in current department or agency 33 28 22 7 4 2 3 12 65 303
2014 More than 20 years in current department or agency 30 31 24 7 2 2 3 9 65 126

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 15 32 23 15 3 4 40 26 763
2017 3 to 10 years in current department or agency 18 23 33 18 5 1 2 24 42 2231
2017 11 to 20 years in current department or agency 9 20 34 25 7 1 5 33 31 157
2017 More than 20 years in current department or agency 9 18 35 24 11 2 1 36 28 101
2014 Less than 3 years in current department or agency 16 20 31 22 9 1 2 32 36 1610
2014 3 to 10 years in current department or agency 19 21 32 19 6 1 2 26 41 2062
2014 11 to 20 years in current department or agency 14 20 32 18 10 2 5 30 37 302
2014 More than 20 years in current department or agency 10 21 35 21 6 2 5 28 33 126

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 20 25 16 15 4 4 34 38 760
2017 3 to 10 years in current department or agency 24 28 27 12 4 1 3 17 55 2233
2017 11 to 20 years in current department or agency 20 29 25 16 5 1 4 23 51 158
2017 More than 20 years in current department or agency 14 32 30 11 9 1 3 21 47 101
2014 Less than 3 years in current department or agency 25 25 25 13 7 2 3 21 52 1613
2014 3 to 10 years in current department or agency 33 28 22 10 4 1 2 15 63 2066
2014 11 to 20 years in current department or agency 31 26 24 10 6 1 3 17 59 303
2014 More than 20 years in current department or agency 19 30 32 10 2 0 6 13 53 127

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 22 23 14 13 7 6 30 43 760
2017 3 to 10 years in current department or agency 17 23 26 20 8 2 4 30 42 2234
2017 11 to 20 years in current department or agency 13 20 24 22 13 1 7 38 36 157
2017 More than 20 years in current department or agency 12 17 24 27 9 5 6 40 33 102
2014 Less than 3 years in current department or agency 16 18 25 21 12 3 5 36 36 1608
2014 3 to 10 years in current department or agency 16 20 25 21 11 3 5 34 39 2066
2014 11 to 20 years in current department or agency 13 16 23 22 15 5 6 41 33 303
2014 More than 20 years in current department or agency 10 18 27 23 12 2 7 39 31 126

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 21 31 14 9 4 4 25 41 764
2017 3 to 10 years in current department or agency 31 28 27 8 3 1 2 12 60 2235
2017 11 to 20 years in current department or agency 27 25 22 11 5 4 5 18 58 159
2017 More than 20 years in current department or agency 19 31 27 12 6 4 1 19 53 101
2014 Less than 3 years in current department or agency 23 26 31 11 5 2 2 17 51 1614
2014 3 to 10 years in current department or agency 28 29 27 10 3 1 1 14 59 2073
2014 11 to 20 years in current department or agency 27 25 23 14 5 4 3 20 55 303
2014 More than 20 years in current department or agency 20 27 32 14 3 2 2 18 49 127
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 19 7 5 5 0 2 83 10 769
2017 3 to 10 years in current department or agency 56 23 9 6 5 0 2 80 11 2247
2017 11 to 20 years in current department or agency 53 23 9 7 4 1 3 79 11 160
2017 More than 20 years in current department or agency 56 20 7 12 3 0 3 78 15 102
2014 Less than 3 years in current department or agency 61 20 7 6 4 0 2 83 10 1617
2014 3 to 10 years in current department or agency 61 19 8 6 4 0 3 82 10 2075
2014 11 to 20 years in current department or agency 58 16 10 7 5 1 3 77 13 303
2014 More than 20 years in current department or agency 49 24 6 6 9 0 5 77 16 127

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 29 13 5 5 7 6 73 12 769
2017 3 to 10 years in current department or agency 28 30 18 7 6 5 6 65 15 2245
2017 11 to 20 years in current department or agency 23 30 21 9 8 4 5 58 19 160
2017 More than 20 years in current department or agency 27 34 20 4 10 2 3 64 15 103
2014 Less than 3 years in current department or agency 35 30 13 8 5 5 4 71 14 1616
2014 3 to 10 years in current department or agency 33 30 16 6 6 4 5 69 13 2075
2014 11 to 20 years in current department or agency 34 25 17 9 7 5 3 64 18 303
2014 More than 20 years in current department or agency 27 31 18 13 5 2 4 62 19 128

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 29 8 5 4 1 1 82 9 769
2017 3 to 10 years in current department or agency 44 30 12 6 6 2 1 76 12 2243
2017 11 to 20 years in current department or agency 39 36 11 10 3 0 1 76 14 160
2017 More than 20 years in current department or agency 40 32 13 5 9 2 0 74 13 102
2014 Less than 3 years in current department or agency 45 30 10 8 6 1 0 76 14 1616
2014 3 to 10 years in current department or agency 47 29 10 7 6 1 0 77 13 2076
2014 11 to 20 years in current department or agency 43 25 11 11 6 4 0 70 18 303
2014 More than 20 years in current department or agency 41 31 13 7 5 0 2 74 13 128

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 37 12 6 5 2 1 76 11 768
2017 3 to 10 years in current department or agency 26 34 16 12 7 3 2 63 21 2244
2017 11 to 20 years in current department or agency 22 36 18 11 7 2 3 62 19 160
2017 More than 20 years in current department or agency 28 39 13 6 7 6 1 72 13 103
2014 Less than 3 years in current department or agency 27 39 14 11 6 2 1 68 17 1617
2014 3 to 10 years in current department or agency 23 37 15 12 6 3 3 64 19 2075
2014 11 to 20 years in current department or agency 18 37 18 12 9 4 3 59 23 303
2014 More than 20 years in current department or agency 18 38 14 14 9 4 3 60 25 128

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 26 11 7 5 14 2 72 14 769
2017 3 to 10 years in current department or agency 24 26 17 11 9 11 2 57 24 2238
2017 11 to 20 years in current department or agency 15 22 23 14 11 12 3 44 29 160
2017 More than 20 years in current department or agency 20 23 24 10 11 9 3 48 24 103
2014 Less than 3 years in current department or agency 26 27 18 11 8 10 2 59 21 1617
2014 3 to 10 years in current department or agency 23 26 18 11 9 10 3 55 23 2074
2014 11 to 20 years in current department or agency 18 23 19 13 11 12 4 49 28 303
2014 More than 20 years in current department or agency 13 27 21 16 9 9 4 47 29 128

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 19 18 9 8 24 4 50 24 769
2017 3 to 10 years in current department or agency 13 20 22 14 11 18 3 42 31 2239
2017 11 to 20 years in current department or agency 9 16 24 17 13 18 2 32 38 160
2017 More than 20 years in current department or agency 7 21 27 12 11 14 9 35 30 103
2014 Less than 3 years in current department or agency 12 22 22 14 11 15 3 42 31 1616
2014 3 to 10 years in current department or agency 11 20 24 15 13 13 4 37 34 2076
2014 11 to 20 years in current department or agency 10 18 18 17 19 14 4 34 45 303
2014 More than 20 years in current department or agency 9 24 18 21 13 9 6 39 40 128

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 31 6 5 2 1 0 86 7 768
2017 3 to 10 years in current department or agency 44 39 9 5 2 1 0 84 7 2236
2017 11 to 20 years in current department or agency 37 40 13 7 2 0 1 78 9 158
2017 More than 20 years in current department or agency 41 35 8 9 4 2 1 78 13 103
2014 Less than 3 years in current department or agency 45 39 8 5 3 0 0 85 7 1617
2014 3 to 10 years in current department or agency 42 41 9 5 2 1 0 84 7 2076
2014 11 to 20 years in current department or agency 40 35 12 9 1 1 0 77 10 303
2014 More than 20 years in current department or agency 30 46 13 6 3 1 2 78 9 127
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 30 10 5 5 2 1 78 11 767
2017 3 to 10 years in current department or agency 37 33 14 9 6 0 0 71 15 2244
2017 11 to 20 years in current department or agency 31 35 14 12 4 2 1 68 17 160
2017 More than 20 years in current department or agency 26 44 13 5 8 1 2 72 14 103
2014 Less than 3 years in current department or agency 38 35 13 8 5 1 1 73 13 1617
2014 3 to 10 years in current department or agency 34 34 15 9 7 1 0 68 16 2076
2014 11 to 20 years in current department or agency 34 33 14 11 7 1 0 68 18 303
2014 More than 20 years in current department or agency 32 31 23 6 5 0 2 65 11 128

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 27 8 4 3 2 1 84 8 768
2017 3 to 10 years in current department or agency 44 31 12 6 4 2 1 77 11 2247
2017 11 to 20 years in current department or agency 35 31 16 10 4 4 1 68 15 160
2017 More than 20 years in current department or agency 37 37 12 6 5 1 2 77 11 102
2014 Less than 3 years in current department or agency 45 30 12 6 5 2 1 77 11 1617
2014 3 to 10 years in current department or agency 40 32 14 6 5 2 1 74 12 2076
2014 11 to 20 years in current department or agency 39 28 15 9 5 3 1 69 15 303
2014 More than 20 years in current department or agency 34 33 18 8 5 2 1 69 13 128

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 28 9 4 5 1 1 82 9 769
2017 3 to 10 years in current department or agency 40 34 12 8 6 0 1 74 14 2247
2017 11 to 20 years in current department or agency 37 33 13 12 4 1 1 71 17 160
2017 More than 20 years in current department or agency 33 43 10 6 7 0 2 77 13 103
2014 Less than 3 years in current department or agency 41 34 11 7 5 1 0 76 13 1616
2014 3 to 10 years in current department or agency 36 35 12 8 7 1 0 72 15 2075
2014 11 to 20 years in current department or agency 36 32 10 16 5 1 0 69 21 303
2014 More than 20 years in current department or agency 31 35 13 9 9 1 2 68 18 128

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 81 12 2 2 2 0 1 94 4 768
2017 3 to 10 years in current department or agency 74 16 4 3 2 0 1 91 5 2246
2017 11 to 20 years in current department or agency 65 21 5 3 4 0 2 88 7 160
2017 More than 20 years in current department or agency 64 23 3 3 5 0 2 90 8 103
2014 Less than 3 years in current department or agency 75 14 5 2 2 0 2 91 4 1616
2014 3 to 10 years in current department or agency 72 16 4 2 3 0 3 90 5 2075
2014 11 to 20 years in current department or agency 72 14 6 3 3 1 2 87 7 303
2014 More than 20 years in current department or agency 59 18 9 5 5 0 4 80 11 128

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 23 7 4 2 3 3 86 7 768
2017 3 to 10 years in current department or agency 57 24 7 3 4 3 2 85 8 2240
2017 11 to 20 years in current department or agency 48 26 8 4 6 3 4 80 11 160
2017 More than 20 years in current department or agency 53 26 7 6 3 1 4 83 9 103
2014 Less than 3 years in current department or agency 51 25 8 4 5 4 4 82 10 1617
2014 3 to 10 years in current department or agency 49 26 9 4 5 4 3 81 9 2075
2014 11 to 20 years in current department or agency 43 26 10 7 6 4 3 75 14 303
2014 More than 20 years in current department or agency 40 30 11 8 6 2 3 74 15 128

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 25 5 2 2 1 1 90 5 767
2017 3 to 10 years in current department or agency 57 26 9 4 3 1 0 84 7 2244
2017 11 to 20 years in current department or agency 49 28 12 8 1 1 1 78 10 160
2017 More than 20 years in current department or agency 47 36 5 4 5 1 2 86 9 103

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 22 7 2 3 1 1 88 5 767
2017 3 to 10 years in current department or agency 54 24 12 4 4 2 0 80 7 2245
2017 11 to 20 years in current department or agency 49 23 17 4 4 2 1 74 8 160
2017 More than 20 years in current department or agency 48 23 14 8 4 3 1 73 12 103

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 24 7 4 4 0 0 85 8 768
2017 3 to 10 years in current department or agency 50 27 12 6 4 0 0 78 10 2245
2017 11 to 20 years in current department or agency 45 24 16 10 3 1 1 70 14 159
2017 More than 20 years in current department or agency 42 33 11 8 4 0 3 77 12 102
2014 Less than 3 years in current department or agency 50 27 10 7 5 1 0 78 12 1617
2014 3 to 10 years in current department or agency 46 30 11 7 6 0 0 76 13 2075
2014 11 to 20 years in current department or agency 42 28 12 8 8 1 0 71 16 302
2014 More than 20 years in current department or agency 44 29 14 6 6 0 1 74 12 127
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 32 13 6 4 8 11 72 12 160
2017 3 to 10 years in current department or agency 22 33 20 8 4 4 8 63 14 714
2017 11 to 20 years in current department or agency 17 33 32 6 3 3 6 55 10 30
2017 More than 20 years in current department or agency 22 44 18 4 4 0 9 72 8 27
2014 Less than 3 years in current department or agency 23 33 18 8 7 4 6 62 17 444
2014 3 to 10 years in current department or agency 22 33 18 11 7 4 6 61 19 629
2014 11 to 20 years in current department or agency 13 28 34 11 7 4 4 44 19 56
2014 More than 20 years in current department or agency 17 22 27 17 11 0 6 41 30 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 28 13 6 4 13 0 73 11 769
2017 3 to 10 years in current department or agency 17 28 22 11 8 14 0 52 22 2247
2017 11 to 20 years in current department or agency 17 20 31 10 7 13 1 43 20 160
2017 More than 20 years in current department or agency 18 25 29 8 9 11 1 48 19 103
2014 Less than 3 years in current department or agency 22 31 20 8 7 12 0 60 17 1616
2014 3 to 10 years in current department or agency 18 30 22 9 8 13 0 55 19 2076
2014 11 to 20 years in current department or agency 15 24 27 12 9 13 0 45 24 303
2014 More than 20 years in current department or agency 18 33 21 9 7 12 0 58 19 128

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 31 18 9 5 4 1 66 14 769
2017 3 to 10 years in current department or agency 13 24 22 21 18 3 0 38 40 2247
2017 11 to 20 years in current department or agency 13 18 29 19 17 2 1 32 37 160
2017 More than 20 years in current department or agency 14 26 24 13 18 6 0 42 33 103
2014 Less than 3 years in current department or agency 16 26 22 18 13 4 0 45 32 1617
2014 3 to 10 years in current department or agency 11 23 22 21 18 4 0 36 41 2075
2014 11 to 20 years in current department or agency 12 23 24 17 21 3 0 35 39 303
2014 More than 20 years in current department or agency 9 32 26 16 12 5 1 43 29 128

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 29 20 11 6 10 0 58 19 766
2017 3 to 10 years in current department or agency 8 21 23 21 21 6 0 30 45 2244
2017 11 to 20 years in current department or agency 11 16 30 21 19 4 1 27 42 158
2017 More than 20 years in current department or agency 8 26 23 14 19 10 0 37 37 102
2014 Less than 3 years in current department or agency 11 22 22 21 17 7 0 36 41 1616
2014 3 to 10 years in current department or agency 7 18 23 24 22 6 0 27 49 2075
2014 11 to 20 years in current department or agency 9 14 28 20 21 7 0 25 44 300
2014 More than 20 years in current department or agency 5 30 28 15 13 8 1 38 31 128

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 29 16 11 9 7 0 61 21 767
2017 3 to 10 years in current department or agency 12 24 19 18 21 7 0 38 42 2246
2017 11 to 20 years in current department or agency 12 17 21 17 23 9 1 32 44 159
2017 More than 20 years in current department or agency 12 27 14 16 20 11 0 44 40 103
2014 Less than 3 years in current department or agency 14 23 21 16 18 9 0 41 37 1614
2014 3 to 10 years in current department or agency 10 20 20 19 23 9 0 33 46 2075
2014 11 to 20 years in current department or agency 9 15 20 18 29 9 0 26 51 302
2014 More than 20 years in current department or agency 8 27 26 14 20 5 0 36 36 128

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 30 19 13 10 6 0 56 24 768
2017 3 to 10 years in current department or agency 10 25 19 22 20 4 0 37 44 2246
2017 11 to 20 years in current department or agency 12 21 27 19 17 3 1 34 37 159
2017 More than 20 years in current department or agency 10 29 22 16 17 5 0 41 35 103
2014 Less than 3 years in current department or agency 11 26 19 21 18 4 0 39 41 1615
2014 3 to 10 years in current department or agency 8 22 19 24 24 3 0 31 49 2074
2014 11 to 20 years in current department or agency 9 19 23 21 23 5 0 30 47 303
2014 More than 20 years in current department or agency 8 25 20 23 20 3 1 35 45 128
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 38 18 9 5 2 0 68 14 769
2017 3 to 10 years in current department or agency 14 36 23 15 11 1 0 51 26 2245
2017 11 to 20 years in current department or agency 14 31 24 20 11 0 1 45 31 160
2017 More than 20 years in current department or agency 12 42 21 14 7 4 0 57 22 102
2014 Less than 3 years in current department or agency 22 39 19 11 8 1 0 61 20 1617
2014 3 to 10 years in current department or agency 17 36 21 14 11 2 0 54 25 2075
2014 11 to 20 years in current department or agency 13 34 23 17 10 2 0 48 28 303
2014 More than 20 years in current department or agency 17 42 19 11 7 3 0 61 19 128

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 39 14 5 2 5 0 77 8 767
2017 3 to 10 years in current department or agency 26 41 18 5 4 5 0 71 9 2243
2017 11 to 20 years in current department or agency 25 42 17 7 3 4 1 70 11 157
2017 More than 20 years in current department or agency 24 39 26 5 1 5 1 67 6 102
2014 Less than 3 years in current department or agency 26 41 17 6 3 6 1 72 9 1614
2014 3 to 10 years in current department or agency 26 41 17 5 4 6 1 72 10 2075
2014 11 to 20 years in current department or agency 25 39 17 6 3 8 1 71 10 303
2014 More than 20 years in current department or agency 24 43 14 5 3 10 1 75 9 128

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 30 12 8 6 5 1 72 15 768
2017 3 to 10 years in current department or agency 28 37 15 9 6 4 1 68 16 2243
2017 11 to 20 years in current department or agency 25 41 13 11 6 4 1 68 18 159
2017 More than 20 years in current department or agency 27 32 18 10 5 7 1 64 17 103
2014 Less than 3 years in current department or agency 26 36 13 12 7 4 1 66 20 1615
2014 3 to 10 years in current department or agency 26 35 15 11 7 5 1 65 19 2071
2014 11 to 20 years in current department or agency 24 33 16 11 7 6 3 63 19 303
2014 More than 20 years in current department or agency 26 39 15 9 5 6 2 70 14 128

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 28 19 10 6 9 2 61 18 769
2017 3 to 10 years in current department or agency 19 32 23 12 7 6 2 55 21 2245
2017 11 to 20 years in current department or agency 13 22 30 13 11 9 3 40 27 160
2017 More than 20 years in current department or agency 14 28 26 12 8 10 2 48 23 103
2014 Less than 3 years in current department or agency 12 25 26 16 11 9 2 41 30 1616
2014 3 to 10 years in current department or agency 12 27 25 14 12 8 2 44 28 2075
2014 11 to 20 years in current department or agency 10 24 30 12 9 13 2 40 25 302
2014 More than 20 years in current department or agency 10 27 33 6 8 11 4 44 17 127

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 20 18 8 11 16 4 54 24 768
2017 3 to 10 years in current department or agency 15 22 21 14 14 12 2 43 32 2241
2017 11 to 20 years in current department or agency 13 27 22 13 14 9 2 45 30 160
2017 More than 20 years in current department or agency 16 31 21 10 11 10 1 53 23 102
2014 Less than 3 years in current department or agency 13 21 20 14 14 13 4 41 34 1616
2014 3 to 10 years in current department or agency 12 23 21 14 16 13 2 41 35 2074
2014 11 to 20 years in current department or agency 10 21 22 14 16 15 2 38 35 303
2014 More than 20 years in current department or agency 11 21 20 19 16 9 4 37 40 128

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 23 9 6 3 3 3 81 9 765
2017 3 to 10 years in current department or agency 47 29 11 7 3 1 2 78 10 2242
2017 11 to 20 years in current department or agency 39 28 13 9 4 2 5 72 14 160
2017 More than 20 years in current department or agency 42 32 8 9 4 3 3 79 13 103
2014 Less than 3 years in current department or agency 47 28 11 6 4 2 3 79 10 1615
2014 3 to 10 years in current department or agency 47 27 12 6 3 1 3 77 10 2076
2014 11 to 20 years in current department or agency 45 25 14 7 3 3 4 75 10 302
2014 More than 20 years in current department or agency 40 20 18 9 5 3 5 65 15 128

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 59 22 6 3 1 6 3 89 4 766
2017 3 to 10 years in current department or agency 49 26 11 4 2 5 2 81 7 2242
2017 11 to 20 years in current department or agency 47 21 13 7 4 4 4 74 12 160
2017 More than 20 years in current department or agency 44 28 14 4 2 5 3 79 7 102
2014 Less than 3 years in current department or agency 49 25 10 3 3 6 4 82 6 1614
2014 3 to 10 years in current department or agency 46 23 14 3 3 7 4 78 7 2075
2014 11 to 20 years in current department or agency 44 23 15 6 4 6 3 73 10 303
2014 More than 20 years in current department or agency 36 25 16 7 4 4 7 69 12 128

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 29 17 8 5 7 1 68 14 765
2017 3 to 10 years in current department or agency 14 28 21 17 17 2 0 44 34 2248
2017 11 to 20 years in current department or agency 12 26 17 22 20 1 1 39 44 159
2017 More than 20 years in current department or agency 14 36 17 14 15 4 0 52 30 103
2014 Less than 3 years in current department or agency 14 26 20 18 17 4 1 42 37 1615
2014 3 to 10 years in current department or agency 10 22 19 23 23 3 0 33 47 2073
2014 11 to 20 years in current department or agency 11 18 20 19 28 5 1 31 49 303
2014 More than 20 years in current department or agency 8 26 21 18 23 3 2 35 43 128

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 29 11 10 8 6 2 68 19 767
2017 3 to 10 years in current department or agency 15 25 15 17 25 2 1 41 43 2244
2017 11 to 20 years in current department or agency 11 23 20 17 26 1 3 35 44 160
2017 More than 20 years in current department or agency 12 19 19 17 25 3 5 34 46 103
2014 Less than 3 years in current department or agency 12 21 16 18 26 4 3 36 47 1616
2014 3 to 10 years in current department or agency 10 21 16 19 30 2 1 32 51 2076
2014 11 to 20 years in current department or agency 10 18 15 19 34 3 1 29 56 303
2014 More than 20 years in current department or agency 5 16 18 18 38 4 2 22 59 128

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 35 18 5 4 5 1 71 10 767
2017 3 to 10 years in current department or agency 14 32 27 13 8 5 0 49 22 2247
2017 11 to 20 years in current department or agency 10 35 26 12 9 6 2 49 23 160
2017 More than 20 years in current department or agency 11 35 26 11 12 4 0 48 25 102

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 30 14 5 2 7 1 77 7 765
2017 3 to 10 years in current department or agency 28 32 22 4 4 9 1 67 9 2243
2017 11 to 20 years in current department or agency 23 30 27 6 6 6 3 58 12 159
2017 More than 20 years in current department or agency 25 28 28 4 5 9 1 59 9 103
2014 Less than 3 years in current department or agency 34 31 17 3 4 10 1 73 8 1617
2014 3 to 10 years in current department or agency 33 32 19 3 3 9 1 72 7 2074
2014 11 to 20 years in current department or agency 27 33 22 3 4 10 0 68 7 302
2014 More than 20 years in current department or agency 26 34 21 5 5 9 1 67 11 128

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 37 10 2 1 5 0 86 3 768
2017 3 to 10 years in current department or agency 29 39 19 4 3 6 0 73 7 2240
2017 11 to 20 years in current department or agency 26 39 22 6 1 5 1 69 7 160
2017 More than 20 years in current department or agency 26 41 17 6 5 6 0 71 11 103
2014 Less than 3 years in current department or agency 35 34 15 4 3 7 0 75 8 1617
2014 3 to 10 years in current department or agency 33 36 16 5 3 7 0 75 8 2074
2014 11 to 20 years in current department or agency 30 37 15 5 3 8 0 73 10 302
2014 More than 20 years in current department or agency 24 35 24 5 4 8 0 64 9 128

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 35 7 2 2 1 0 89 4 768
2017 3 to 10 years in current department or agency 29 41 16 8 5 1 0 71 13 2244
2017 11 to 20 years in current department or agency 23 44 20 10 1 1 1 69 10 160
2017 More than 20 years in current department or agency 30 41 16 8 4 2 0 72 12 103
2014 Less than 3 years in current department or agency 40 35 13 7 4 1 0 76 11 1615
2014 3 to 10 years in current department or agency 33 38 16 7 5 1 0 72 12 2075
2014 11 to 20 years in current department or agency 32 37 15 8 5 1 1 71 13 301
2014 More than 20 years in current department or agency 27 41 19 5 5 3 0 70 10 128

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 31 19 7 6 1 0 67 14 766
2017 3 to 10 years in current department or agency 14 25 22 18 20 1 0 39 39 2239
2017 11 to 20 years in current department or agency 12 29 23 13 21 1 1 42 35 160
2017 More than 20 years in current department or agency 20 28 21 15 15 1 0 48 31 103
2014 Less than 3 years in current department or agency 16 28 22 17 16 1 0 44 33 1617
2014 3 to 10 years in current department or agency 12 25 23 19 20 1 0 37 39 2075
2014 11 to 20 years in current department or agency 17 25 20 19 18 1 0 42 37 303
2014 More than 20 years in current department or agency 15 34 21 13 13 4 0 50 28 128

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 33 19 7 5 1 0 68 12 765
2017 3 to 10 years in current department or agency 13 26 21 20 19 0 0 40 39 2237
2017 11 to 20 years in current department or agency 12 30 20 18 18 1 1 43 36 160
2017 More than 20 years in current department or agency 19 33 17 20 12 0 0 52 31 103
2014 Less than 3 years in current department or agency 17 31 20 17 15 1 0 48 32 1615
2014 3 to 10 years in current department or agency 11 27 21 20 19 0 0 39 40 2075
2014 11 to 20 years in current department or agency 17 23 22 18 20 0 0 40 38 303
2014 More than 20 years in current department or agency 16 31 23 15 15 1 0 47 30 128

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 23 21 10 9 6 1 57 21 768
2017 3 to 10 years in current department or agency 15 22 22 17 20 4 0 38 39 2244
2017 11 to 20 years in current department or agency 19 22 22 15 18 2 1 42 35 160
2017 More than 20 years in current department or agency 22 28 17 13 12 5 3 54 28 103
2014 Less than 3 years in current department or agency 17 20 23 16 18 4 1 39 37 1615
2014 3 to 10 years in current department or agency 15 21 21 18 21 5 1 37 41 2074
2014 11 to 20 years in current department or agency 20 19 22 15 18 5 1 41 35 303
2014 More than 20 years in current department or agency 21 29 21 13 9 5 0 53 24 128
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 32 31 37 767
2017 3 to 10 years in current department or agency 28 31 40 2246
2017 11 to 20 years in current department or agency 19 40 41 160
2017 More than 20 years in current department or agency 28 41 31 103
2014 Less than 3 years in current department or agency 34 24 41 1616
2014 3 to 10 years in current department or agency 29 32 39 2074
2014 11 to 20 years in current department or agency 22 38 40 302
2014 More than 20 years in current department or agency 31 40 29 128

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 4 31 44 3 14 4 243
2017 3 to 10 years in current department or agency 20 27 42 6 0 5 639
2017 11 to 20 years in current department or agency 19 16 58 3 0 3 30
2017 More than 20 years in current department or agency 69 3 17 0 3 7 29
2014 Less than 3 years in current department or agency 10 21 49 9 9999 11 558
2014 3 to 10 years in current department or agency 15 27 46 8 9999 6 613
2014 11 to 20 years in current department or agency 25 21 40 7 9999 6 67
2014 More than 20 years in current department or agency 74 5 13 3 9999 5 39
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 16 84 769
2017 3 to 10 years in current department or agency 13 87 2242
2017 11 to 20 years in current department or agency 12 88 160
2017 More than 20 years in current department or agency 11 89 103
2014 Less than 3 years in current department or agency 16 84 1615
2014 3 to 10 years in current department or agency 13 87 2072
2014 11 to 20 years in current department or agency 17 83 300
2014 More than 20 years in current department or agency 17 83 128

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 125
2017 3 to 10 years in current department or agency 46 288
2017 11 to 20 years in current department or agency 53 19
2017 More than 20 years in current department or agency 45 11
2014 Less than 3 years in current department or agency 47 252
2014 3 to 10 years in current department or agency 41 259
2014 11 to 20 years in current department or agency 52 50
2014 More than 20 years in current department or agency 55 22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 65 125
2017 3 to 10 years in current department or agency 60 288
2017 11 to 20 years in current department or agency 58 19
2017 More than 20 years in current department or agency 72 11
2014 Less than 3 years in current department or agency 68 252
2014 3 to 10 years in current department or agency 66 259
2014 11 to 20 years in current department or agency 62 50
2014 More than 20 years in current department or agency 59 22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 125
2017 3 to 10 years in current department or agency 7 288
2017 11 to 20 years in current department or agency 0 19
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 5 252
2014 3 to 10 years in current department or agency 8 259

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 125
2017 11 to 20 years in current department or agency 0 19
2017 More than 20 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 259
2014 11 to 20 years in current department or agency 0 50
2014 More than 20 years in current department or agency 0 22

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 125
2017 3 to 10 years in current department or agency 17 288
2014 Less than 3 years in current department or agency 8 252
2014 3 to 10 years in current department or agency 12 259
2014 11 to 20 years in current department or agency 12 50

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 2 288
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 2 252

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 7 288
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 2 252
2014 3 to 10 years in current department or agency 4 259
2014 11 to 20 years in current department or agency 10 50

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 34 125
2017 3 to 10 years in current department or agency 42 288
2017 11 to 20 years in current department or agency 26 19
2014 Less than 3 years in current department or agency 46 253
2014 3 to 10 years in current department or agency 43 259
2014 11 to 20 years in current department or agency 45 50
2014 More than 20 years in current department or agency 41 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 47 125
2017 3 to 10 years in current department or agency 39 288
2017 11 to 20 years in current department or agency 42 19
2014 Less than 3 years in current department or agency 50 253
2014 3 to 10 years in current department or agency 48 259
2014 11 to 20 years in current department or agency 47 50
2014 More than 20 years in current department or agency 49 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 125
2017 3 to 10 years in current department or agency 43 288
2017 11 to 20 years in current department or agency 31 19
2014 Less than 3 years in current department or agency 48 253
2014 3 to 10 years in current department or agency 46 259
2014 11 to 20 years in current department or agency 44 50
2014 More than 20 years in current department or agency 49 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 125
2017 3 to 10 years in current department or agency 37 288
2017 11 to 20 years in current department or agency 32 19
2014 Less than 3 years in current department or agency 42 253
2014 3 to 10 years in current department or agency 42 259
2014 11 to 20 years in current department or agency 50 50
2014 More than 20 years in current department or agency 45 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 31 125
2017 3 to 10 years in current department or agency 28 288
2014 Less than 3 years in current department or agency 35 253
2014 3 to 10 years in current department or agency 31 259
2014 11 to 20 years in current department or agency 23 50

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 57 125
2017 3 to 10 years in current department or agency 58 288
2017 11 to 20 years in current department or agency 69 19
2017 More than 20 years in current department or agency 63 11
2014 Less than 3 years in current department or agency 61 253
2014 3 to 10 years in current department or agency 66 259
2014 11 to 20 years in current department or agency 61 50
2014 More than 20 years in current department or agency 55 22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 125
2017 3 to 10 years in current department or agency 32 288
2017 11 to 20 years in current department or agency 37 19
2014 Less than 3 years in current department or agency 41 253
2014 3 to 10 years in current department or agency 35 259
2014 11 to 20 years in current department or agency 36 50
2014 More than 20 years in current department or agency 31 22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 125
2017 3 to 10 years in current department or agency 2 288
2017 11 to 20 years in current department or agency 0 19
2014 11 to 20 years in current department or agency 0 50

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 125
2017 3 to 10 years in current department or agency 8 288
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 5 253
2014 3 to 10 years in current department or agency 5 259

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 125
2017 3 to 10 years in current department or agency 12 288
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 13 253
2014 3 to 10 years in current department or agency 12 259
2014 11 to 20 years in current department or agency 10 50
2014 More than 20 years in current department or agency 28 22

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 125
2017 3 to 10 years in current department or agency 48 288
2017 11 to 20 years in current department or agency 37 19
2017 More than 20 years in current department or agency 47 11
2014 Less than 3 years in current department or agency 47 253
2014 3 to 10 years in current department or agency 45 259
2014 11 to 20 years in current department or agency 48 50
2014 More than 20 years in current department or agency 45 22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 125
2017 3 to 10 years in current department or agency 22 288
2014 Less than 3 years in current department or agency 32 253
2014 3 to 10 years in current department or agency 30 259
2014 11 to 20 years in current department or agency 32 50
2014 More than 20 years in current department or agency 32 22

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 125
2017 3 to 10 years in current department or agency 9 288
2017 11 to 20 years in current department or agency 0 19
2014 Less than 3 years in current department or agency 12 253
2014 3 to 10 years in current department or agency 11 259
2014 11 to 20 years in current department or agency 12 50

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 54 125
2017 3 to 10 years in current department or agency 55 288
2017 11 to 20 years in current department or agency 37 19
2017 More than 20 years in current department or agency 63 11
2014 Less than 3 years in current department or agency 50 254
2014 3 to 10 years in current department or agency 51 259
2014 11 to 20 years in current department or agency 51 50
2014 More than 20 years in current department or agency 50 22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 125
2017 3 to 10 years in current department or agency 25 288
2017 More than 20 years in current department or agency 46 11
2014 Less than 3 years in current department or agency 34 254
2014 3 to 10 years in current department or agency 31 259
2014 11 to 20 years in current department or agency 24 50
2014 More than 20 years in current department or agency 22 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 125
2017 3 to 10 years in current department or agency 10 288
2017 11 to 20 years in current department or agency 0 19
2014 Less than 3 years in current department or agency 10 254
2014 3 to 10 years in current department or agency 11 259
2014 11 to 20 years in current department or agency 12 50

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 125
2017 3 to 10 years in current department or agency 19 288
2014 Less than 3 years in current department or agency 23 254
2014 3 to 10 years in current department or agency 18 259
2014 11 to 20 years in current department or agency 23 50

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 125
2017 3 to 10 years in current department or agency 8 288
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 9 254
2014 3 to 10 years in current department or agency 7 259
2014 11 to 20 years in current department or agency 10 50

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 288
2014 Less than 3 years in current department or agency 7 254
2014 3 to 10 years in current department or agency 5 259

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 125
2017 3 to 10 years in current department or agency 11 288
2014 Less than 3 years in current department or agency 17 254
2014 3 to 10 years in current department or agency 13 259
2014 11 to 20 years in current department or agency 16 50
2014 More than 20 years in current department or agency 32 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 125
2017 3 to 10 years in current department or agency 13 288
2017 11 to 20 years in current department or agency 0 19
2014 Less than 3 years in current department or agency 13 254
2014 3 to 10 years in current department or agency 14 259
2014 11 to 20 years in current department or agency 12 50

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 125
2017 3 to 10 years in current department or agency 24 288
2017 11 to 20 years in current department or agency 37 19
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 24 254
2014 3 to 10 years in current department or agency 25 259
2014 11 to 20 years in current department or agency 27 50

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 121
2017 3 to 10 years in current department or agency 8 271
2014 Less than 3 years in current department or agency 11 235
2014 3 to 10 years in current department or agency 9 246
2014 11 to 20 years in current department or agency 15 48

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 18 121
2017 3 to 10 years in current department or agency 15 271
2017 11 to 20 years in current department or agency 27 18
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 17 235
2014 3 to 10 years in current department or agency 14 246
2014 11 to 20 years in current department or agency 15 48

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 121
2017 3 to 10 years in current department or agency 9 271
2014 Less than 3 years in current department or agency 9 235
2014 3 to 10 years in current department or agency 7 246
2014 11 to 20 years in current department or agency 11 48

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 271
2014 Less than 3 years in current department or agency 8 235
2014 3 to 10 years in current department or agency 8 246
2014 More than 20 years in current department or agency 0 21

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 121
2017 3 to 10 years in current department or agency 11 271
2014 Less than 3 years in current department or agency 10 235
2014 3 to 10 years in current department or agency 10 246
2014 11 to 20 years in current department or agency 19 48
2014 More than 20 years in current department or agency 0 21

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 121
2017 3 to 10 years in current department or agency 13 271
2014 Less than 3 years in current department or agency 9 235
2014 3 to 10 years in current department or agency 8 246
2014 11 to 20 years in current department or agency 14 48

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 35 121
2017 3 to 10 years in current department or agency 16 271
2014 Less than 3 years in current department or agency 27 235
2014 3 to 10 years in current department or agency 16 246

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 121
2017 3 to 10 years in current department or agency 12 271
2017 11 to 20 years in current department or agency 0 18
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 12 235
2014 3 to 10 years in current department or agency 14 246

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 121
2017 3 to 10 years in current department or agency 12 271
2014 Less than 3 years in current department or agency 10 235
2014 3 to 10 years in current department or agency 12 246
2014 11 to 20 years in current department or agency 15 48

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 121
2017 3 to 10 years in current department or agency 29 271
2014 Less than 3 years in current department or agency 26 235
2014 3 to 10 years in current department or agency 27 246
2014 11 to 20 years in current department or agency 12 48
2014 More than 20 years in current department or agency 32 21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 121
2017 3 to 10 years in current department or agency 11 271
2014 Less than 3 years in current department or agency 10 235
2014 3 to 10 years in current department or agency 9 246
2014 11 to 20 years in current department or agency 12 48

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 46 121
2017 3 to 10 years in current department or agency 44 271
2017 More than 20 years in current department or agency 58 10
2014 Less than 3 years in current department or agency 41 235
2014 3 to 10 years in current department or agency 48 246
2014 11 to 20 years in current department or agency 35 48
2014 More than 20 years in current department or agency 47 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 2 271
2017 11 to 20 years in current department or agency 0 18
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 2 235

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 49 121
2017 3 to 10 years in current department or agency 54 271
2017 11 to 20 years in current department or agency 28 18
2014 Less than 3 years in current department or agency 54 235
2014 3 to 10 years in current department or agency 57 246
2014 11 to 20 years in current department or agency 68 48
2014 More than 20 years in current department or agency 61 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 271
2017 11 to 20 years in current department or agency 0 18
2017 More than 20 years in current department or agency 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 121
2017 3 to 10 years in current department or agency 14 271
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 11 235
2014 3 to 10 years in current department or agency 15 246
2014 More than 20 years in current department or agency 0 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 60 40 124
2017 3 to 10 years in current department or agency 96 4 288
2017 11 to 20 years in current department or agency 95 5 19
2017 More than 20 years in current department or agency 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 20 13 18 3 4 32 11 58 11 769
2017 3 to 10 years in current department or agency 12 15 22 4 5 31 10 47 15 2243
2017 11 to 20 years in current department or agency 12 12 27 5 3 33 7 41 13 160
2017 More than 20 years in current department or agency 14 21 22 7 4 27 5 51 16 103
2014 Less than 3 years in current department or agency 12 13 21 4 5 34 11 45 16 1617
2014 3 to 10 years in current department or agency 12 14 24 5 4 33 8 45 15 2072
2014 11 to 20 years in current department or agency 12 13 25 6 4 32 7 41 17 303
2014 More than 20 years in current department or agency 12 20 28 4 5 24 7 47 13 128

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 24 16 4 3 19 2 70 9 767
2017 3 to 10 years in current department or agency 21 28 23 5 4 18 2 61 10 2247
2017 11 to 20 years in current department or agency 19 26 30 6 1 15 3 55 8 159
2017 More than 20 years in current department or agency 25 33 17 8 5 11 3 66 14 103
2014 Less than 3 years in current department or agency 18 23 23 5 4 24 3 56 13 1616
2014 3 to 10 years in current department or agency 18 25 24 5 3 22 2 57 11 2075
2014 11 to 20 years in current department or agency 18 23 25 7 3 22 2 54 13 303
2014 More than 20 years in current department or agency 18 26 23 5 5 20 2 57 13 128
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 39 10 6 5 5 10 75 13 768
2017 3 to 10 years in current department or agency 28 54 9 4 1 1 2 85 5 2245
2017 11 to 20 years in current department or agency 25 50 13 3 3 2 4 80 6 160
2017 More than 20 years in current department or agency 32 47 16 1 1 0 4 82 2 103
2014 Less than 3 years in current department or agency 25 49 10 5 2 2 7 82 7 1616
2014 3 to 10 years in current department or agency 28 53 10 4 1 1 3 84 5 2075
2014 11 to 20 years in current department or agency 27 52 13 3 1 3 2 83 4 303
2014 More than 20 years in current department or agency 28 58 10 3 0 1 0 87 3 128

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 13 15 19 5 4 30 15 51 16 760
2017 3 to 10 years in current department or agency 9 22 27 7 6 22 7 45 18 2245
2017 11 to 20 years in current department or agency 12 20 25 7 7 18 10 46 20 160
2017 More than 20 years in current department or agency 13 32 25 1 5 15 10 59 7 103
2014 Less than 3 years in current department or agency 7 16 25 8 5 26 14 38 21 1617
2014 3 to 10 years in current department or agency 8 19 26 9 7 23 8 38 24 2071
2014 11 to 20 years in current department or agency 9 20 26 9 8 24 5 41 23 302
2014 More than 20 years in current department or agency 7 28 31 9 7 15 3 43 19 128

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 23 10 2 2 13 10 83 5 768
2017 3 to 10 years in current department or agency 41 34 10 2 2 8 3 84 5 2246
2017 11 to 20 years in current department or agency 34 30 15 2 2 12 4 77 6 160
2017 More than 20 years in current department or agency 34 39 8 2 5 7 5 83 8 103
2014 Less than 3 years in current department or agency 36 31 12 3 1 10 7 80 5 1617
2014 3 to 10 years in current department or agency 37 35 11 2 2 9 3 82 5 2074
2014 11 to 20 years in current department or agency 34 34 13 5 0 13 2 79 5 303
2014 More than 20 years in current department or agency 33 33 17 5 1 10 0 74 7 128

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 24 13 2 1 18 10 78 4 767
2017 3 to 10 years in current department or agency 27 34 16 4 3 13 2 72 8 2243
2017 11 to 20 years in current department or agency 25 29 22 4 2 15 4 66 7 159
2017 More than 20 years in current department or agency 29 31 17 2 5 12 4 71 8 103
2014 Less than 3 years in current department or agency 25 29 17 5 2 15 7 69 9 1616
2014 3 to 10 years in current department or agency 25 31 17 4 3 16 3 69 10 2072
2014 11 to 20 years in current department or agency 23 30 19 6 2 19 2 66 10 301
2014 More than 20 years in current department or agency 25 27 25 5 5 13 0 60 12 128
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 5 95 767
2017 3 to 10 years in current department or agency 7 93 2243
2017 11 to 20 years in current department or agency 8 92 159
2017 More than 20 years in current department or agency 7 93 103
2014 Less than 3 years in current department or agency 8 92 1616
2014 3 to 10 years in current department or agency 7 93 2069
2014 11 to 20 years in current department or agency 5 95 303
2014 More than 20 years in current department or agency 11 89 127

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 38
2017 3 to 10 years in current department or agency 36 160
2017 11 to 20 years in current department or agency 39 13
2014 Less than 3 years in current department or agency 30 121
2014 3 to 10 years in current department or agency 32 140
2014 11 to 20 years in current department or agency 47 15
2014 More than 20 years in current department or agency 50 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 73 38
2017 3 to 10 years in current department or agency 76 160
2017 11 to 20 years in current department or agency 68 13
2014 Less than 3 years in current department or agency 86 121
2014 3 to 10 years in current department or agency 76 140
2014 11 to 20 years in current department or agency 80 15
2014 More than 20 years in current department or agency 79 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 160
2017 11 to 20 years in current department or agency 0 13
2014 3 to 10 years in current department or agency 4 140
2014 11 to 20 years in current department or agency 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 38
2017 3 to 10 years in current department or agency 0 160
2017 11 to 20 years in current department or agency 0 13
2014 Less than 3 years in current department or agency 0 121
2014 3 to 10 years in current department or agency 0 140
2014 11 to 20 years in current department or agency 0 15
2014 More than 20 years in current department or agency 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 38
2017 3 to 10 years in current department or agency 18 160
2017 11 to 20 years in current department or agency 0 13
2014 Less than 3 years in current department or agency 14 121
2014 3 to 10 years in current department or agency 9 140

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 4 160
2017 11 to 20 years in current department or agency 0 13
2014 3 to 10 years in current department or agency 5 140

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 14 160
2014 Less than 3 years in current department or agency 11 121
2014 3 to 10 years in current department or agency 12 140

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 38
2017 3 to 10 years in current department or agency 16 156
2014 Less than 3 years in current department or agency 12 121
2014 3 to 10 years in current department or agency 17 140

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 38
2017 3 to 10 years in current department or agency 25 156
2017 11 to 20 years in current department or agency 39 13
2014 Less than 3 years in current department or agency 14 121
2014 3 to 10 years in current department or agency 23 140

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 10 156
2014 Less than 3 years in current department or agency 7 121
2014 3 to 10 years in current department or agency 11 140
2014 11 to 20 years in current department or agency 0 16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 156
2017 11 to 20 years in current department or agency 0 13
2014 3 to 10 years in current department or agency 7 140
2014 11 to 20 years in current department or agency 0 16
2014 More than 20 years in current department or agency 0 14

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 38
2017 3 to 10 years in current department or agency 20 156
2014 Less than 3 years in current department or agency 16 121
2014 3 to 10 years in current department or agency 23 140
2014 11 to 20 years in current department or agency 51 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 38 38
2017 3 to 10 years in current department or agency 18 156
2014 Less than 3 years in current department or agency 20 121
2014 3 to 10 years in current department or agency 23 140
2014 11 to 20 years in current department or agency 51 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 156
2017 11 to 20 years in current department or agency 0 13
2014 3 to 10 years in current department or agency 4 140
2014 More than 20 years in current department or agency 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 38
2017 11 to 20 years in current department or agency 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 156
2017 11 to 20 years in current department or agency 0 13
2014 Less than 3 years in current department or agency 6 121
2014 3 to 10 years in current department or agency 4 140

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 38
2017 3 to 10 years in current department or agency 13 156
2017 11 to 20 years in current department or agency 0 13
2014 Less than 3 years in current department or agency 17 121
2014 3 to 10 years in current department or agency 11 140

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 22 156
2014 Less than 3 years in current department or agency 20 121
2014 3 to 10 years in current department or agency 19 140

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 38
2017 11 to 20 years in current department or agency 0 13
2014 11 to 20 years in current department or agency 0 16
2014 More than 20 years in current department or agency 0 14

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 38
2017 3 to 10 years in current department or agency 38 156
2014 Less than 3 years in current department or agency 36 121
2014 3 to 10 years in current department or agency 34 140
2014 11 to 20 years in current department or agency 49 16
2014 More than 20 years in current department or agency 43 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 38
2017 3 to 10 years in current department or agency 34 158
2014 Less than 3 years in current department or agency 29 121
2014 3 to 10 years in current department or agency 27 140
2014 11 to 20 years in current department or agency 32 16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 38
2017 3 to 10 years in current department or agency 15 158
2014 Less than 3 years in current department or agency 17 121
2014 3 to 10 years in current department or agency 14 140
2014 11 to 20 years in current department or agency 32 16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 9 158
2017 11 to 20 years in current department or agency 0 13
2014 Less than 3 years in current department or agency 7 121
2014 3 to 10 years in current department or agency 8 140

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 38
2017 3 to 10 years in current department or agency 19 158
2017 11 to 20 years in current department or agency 0 13
2014 Less than 3 years in current department or agency 16 121
2014 3 to 10 years in current department or agency 14 140

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 4 158
2014 Less than 3 years in current department or agency 4 121
2014 More than 20 years in current department or agency 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 8 158
2014 Less than 3 years in current department or agency 5 121
2014 11 to 20 years in current department or agency 0 16
2014 More than 20 years in current department or agency 0 14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 158
2014 Less than 3 years in current department or agency 8 121
2014 3 to 10 years in current department or agency 10 140

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 38
2017 3 to 10 years in current department or agency 10 158
2014 Less than 3 years in current department or agency 15 121
2014 3 to 10 years in current department or agency 11 140
2014 More than 20 years in current department or agency 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 61 38
2017 3 to 10 years in current department or agency 47 158
2014 Less than 3 years in current department or agency 48 121
2014 3 to 10 years in current department or agency 52 140
2014 11 to 20 years in current department or agency 56 16
2014 More than 20 years in current department or agency 50 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 4 144
2017 11 to 20 years in current department or agency 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 18 36
2017 3 to 10 years in current department or agency 8 144
2017 11 to 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 11 115
2014 3 to 10 years in current department or agency 7 137
2014 More than 20 years in current department or agency 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 144
2017 11 to 20 years in current department or agency 0 12
2014 11 to 20 years in current department or agency 0 16
2014 More than 20 years in current department or agency 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 11 to 20 years in current department or agency 0 16
2014 More than 20 years in current department or agency 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 4 137
2014 More than 20 years in current department or agency 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 36
2017 3 to 10 years in current department or agency 6 144
2014 Less than 3 years in current department or agency 5 115
2014 3 to 10 years in current department or agency 7 137
2014 More than 20 years in current department or agency 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 46 36
2017 3 to 10 years in current department or agency 12 144
2014 Less than 3 years in current department or agency 24 115
2014 3 to 10 years in current department or agency 12 137

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 12 144
2017 11 to 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 14 115
2014 3 to 10 years in current department or agency 14 137

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 9 144
2017 11 to 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 12 115
2014 3 to 10 years in current department or agency 13 137

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 36
2017 3 to 10 years in current department or agency 22 144
2017 11 to 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 16 115
2014 3 to 10 years in current department or agency 26 137
2014 11 to 20 years in current department or agency 32 16

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 36
2017 3 to 10 years in current department or agency 13 144
2017 11 to 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 8 115
2014 3 to 10 years in current department or agency 13 137

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 36
2017 3 to 10 years in current department or agency 43 144
2014 Less than 3 years in current department or agency 40 115
2014 3 to 10 years in current department or agency 41 137
2014 11 to 20 years in current department or agency 38 16
2014 More than 20 years in current department or agency 36 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 36
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 3 137
2014 11 to 20 years in current department or agency 0 16
2014 More than 20 years in current department or agency 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 36
2017 3 to 10 years in current department or agency 67 144
2017 11 to 20 years in current department or agency 61 12
2014 Less than 3 years in current department or agency 60 115
2014 3 to 10 years in current department or agency 69 137
2014 11 to 20 years in current department or agency 57 16
2014 More than 20 years in current department or agency 57 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 36
2017 3 to 10 years in current department or agency 3 144
2017 11 to 20 years in current department or agency 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 20 144
2014 Less than 3 years in current department or agency 17 115
2014 3 to 10 years in current department or agency 12 137
2014 11 to 20 years in current department or agency 37 16
2014 More than 20 years in current department or agency 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 48 52 38
2017 3 to 10 years in current department or agency 97 3 160
2017 11 to 20 years in current department or agency 92 8 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 12 19 1 1 36 11 59 5 765
2017 3 to 10 years in current department or agency 12 16 22 2 3 36 8 51 9 2243
2017 11 to 20 years in current department or agency 14 12 28 5 2 36 3 43 11 160
2017 More than 20 years in current department or agency 9 27 23 1 3 29 8 58 5 103
2014 Less than 3 years in current department or agency 11 13 21 3 2 40 10 48 11 1617
2014 3 to 10 years in current department or agency 12 13 24 2 3 37 8 46 9 2073
2014 11 to 20 years in current department or agency 15 13 26 3 2 35 6 46 10 303
2014 More than 20 years in current department or agency 14 24 24 3 1 29 4 58 6 128

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 24 16 2 1 21 3 74 5 767
2017 3 to 10 years in current department or agency 22 28 22 3 3 21 2 65 7 2245
2017 11 to 20 years in current department or agency 20 23 29 5 1 20 2 55 8 158
2017 More than 20 years in current department or agency 23 39 14 4 3 14 4 75 8 103
2014 Less than 3 years in current department or agency 18 25 21 3 3 27 3 62 8 1617
2014 3 to 10 years in current department or agency 21 23 24 3 3 25 2 60 7 2071
2014 11 to 20 years in current department or agency 21 23 21 3 2 28 3 63 7 303
2014 More than 20 years in current department or agency 21 30 23 3 2 21 1 65 6 128
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 25 21 15 20 0 2 43 36 766
2017 3 to 10 years in current department or agency 20 26 20 15 16 0 2 47 32 2244
2017 11 to 20 years in current department or agency 23 22 23 12 14 0 5 48 28 159
2017 More than 20 years in current department or agency 28 20 24 14 13 0 2 48 27 103

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 26 26 14 9 0 1 50 23 768
2017 3 to 10 years in current department or agency 18 27 26 16 12 0 1 45 29 2242
2017 11 to 20 years in current department or agency 17 27 28 17 7 0 2 45 25 159
2017 More than 20 years in current department or agency 27 26 24 15 7 1 0 53 22 102

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 26 24 11 8 1 2 56 19 764
2017 3 to 10 years in current department or agency 17 28 24 17 12 0 1 46 30 2239
2017 11 to 20 years in current department or agency 21 29 26 13 6 0 5 52 20 159
2017 More than 20 years in current department or agency 31 22 24 12 9 1 1 54 22 100

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 19 27 15 15 2 1 42 31 766
2017 3 to 10 years in current department or agency 14 23 22 21 17 1 1 38 39 2241
2017 11 to 20 years in current department or agency 17 23 23 15 19 0 4 41 35 160
2017 More than 20 years in current department or agency 21 30 20 14 13 1 1 52 27 103

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 22 13 8 3 2 7 74 12 768
2017 3 to 10 years in current department or agency 38 28 14 7 6 1 7 71 13 2240
2017 11 to 20 years in current department or agency 41 29 10 6 5 0 10 77 13 156
2017 More than 20 years in current department or agency 42 21 16 4 1 3 13 75 6 102

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 27 21 9 5 1 1 64 14 763
2017 3 to 10 years in current department or agency 31 30 21 11 6 0 1 62 17 2244
2017 11 to 20 years in current department or agency 35 28 19 9 4 0 4 66 14 160
2017 More than 20 years in current department or agency 42 23 19 9 3 1 3 68 12 102

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 31 18 7 5 2 2 70 12 761
2017 3 to 10 years in current department or agency 21 31 25 14 8 0 1 52 22 2242
2017 11 to 20 years in current department or agency 19 28 27 16 5 1 4 49 22 159
2017 More than 20 years in current department or agency 32 31 15 13 4 2 3 67 17 100

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 32 22 12 6 2 2 59 19 762
2017 3 to 10 years in current department or agency 13 27 24 22 13 0 1 40 35 2243
2017 11 to 20 years in current department or agency 19 23 26 18 8 1 4 45 28 160
2017 More than 20 years in current department or agency 23 34 24 12 6 2 0 58 18 102

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 28 20 13 8 1 1 58 21 764
2017 3 to 10 years in current department or agency 17 28 23 18 13 0 1 45 31 2241
2017 11 to 20 years in current department or agency 20 30 18 18 10 1 3 52 29 159
2017 More than 20 years in current department or agency 26 29 26 12 6 1 1 56 18 102

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 32 20 10 5 2 2 64 16 759
2017 3 to 10 years in current department or agency 26 33 21 11 7 1 1 60 19 2242
2017 11 to 20 years in current department or agency 28 27 25 10 6 1 3 57 16 160
2017 More than 20 years in current department or agency 29 29 25 11 4 1 1 59 16 100

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 21 11 4 2 1 2 83 6 764
2017 3 to 10 years in current department or agency 57 23 11 4 3 0 2 81 8 2245
2017 11 to 20 years in current department or agency 52 22 13 8 2 0 4 77 10 160
2017 More than 20 years in current department or agency 62 23 8 3 2 1 1 87 5 103

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 75 9 4 3 3 2 4 89 6 765
2017 3 to 10 years in current department or agency 74 10 5 3 3 1 3 88 6 2244
2017 11 to 20 years in current department or agency 70 16 5 2 2 1 4 90 4 160
2017 More than 20 years in current department or agency 65 14 8 3 2 3 4 86 5 102

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 20 8 3 2 1 3 86 6 762
2017 3 to 10 years in current department or agency 62 23 7 3 2 0 2 87 5 2242
2017 11 to 20 years in current department or agency 56 22 13 2 3 1 3 81 5 160
2017 More than 20 years in current department or agency 58 23 7 7 1 1 3 85 8 103

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 67 16 6 4 4 1 3 86 8 765
2017 3 to 10 years in current department or agency 63 18 8 4 4 1 2 83 8 2247
2017 11 to 20 years in current department or agency 59 19 9 5 2 1 5 83 8 159
2017 More than 20 years in current department or agency 66 13 6 5 4 3 2 84 10 102

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 9 4 2 1 1 21 91 4 765
2017 3 to 10 years in current department or agency 58 14 5 2 1 0 21 91 3 2243
2017 11 to 20 years in current department or agency 57 10 3 5 0 0 25 89 7 160
2017 More than 20 years in current department or agency 56 14 3 1 2 2 22 92 4 103

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 15 6 1 1 1 7 91 3 761
2017 3 to 10 years in current department or agency 62 20 8 3 1 1 6 87 4 2232
2017 11 to 20 years in current department or agency 55 25 9 2 1 0 8 87 3 158
2017 More than 20 years in current department or agency 61 19 9 1 1 2 8 88 2 102

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 12 10 6 6 1 2 78 12 767
2017 3 to 10 years in current department or agency 61 20 8 4 3 1 3 84 8 2242
2017 11 to 20 years in current department or agency 54 28 6 3 4 1 4 87 7 160
2017 More than 20 years in current department or agency 72 9 7 3 3 1 5 86 6 103

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 24 12 3 2 0 3 82 5 764
2017 3 to 10 years in current department or agency 53 27 12 3 2 0 2 82 6 2242
2017 11 to 20 years in current department or agency 57 20 14 4 1 1 4 80 5 159
2017 More than 20 years in current department or agency 56 20 10 9 1 1 3 79 10 103

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 34 36 12 4 0 0 48 15 769
2017 3 to 10 years in current department or agency 9 26 39 17 8 0 0 35 25 2244
2017 11 to 20 years in current department or agency 11 25 42 14 6 1 2 37 20 160
2017 More than 20 years in current department or agency 20 25 36 13 6 0 0 45 19 103

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 16 37 27 14 0 1 41 22 765
2017 3 to 10 years in current department or agency 10 23 37 20 8 0 0 28 34 2245
2017 11 to 20 years in current department or agency 6 23 40 22 8 0 1 30 29 158
2017 More than 20 years in current department or agency 8 17 39 24 11 1 0 35 25 101

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 15 33 20 9 7 15 1 57 19 767
2017 3 to 10 years in current department or agency 11 32 27 13 7 9 0 48 23 2244
2017 11 to 20 years in current department or agency 9 33 29 9 9 10 1 47 20 159
2017 More than 20 years in current department or agency 17 33 22 7 13 7 1 54 22 103

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 37 19 11 6 6 0 62 19 768
2017 3 to 10 years in current department or agency 11 32 23 17 12 4 0 45 31 2245
2017 11 to 20 years in current department or agency 11 34 21 22 9 2 1 46 32 159
2017 More than 20 years in current department or agency 19 34 21 7 15 4 0 54 23 103
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 14 86 766
2017 3 to 10 years in current department or agency 16 84 2245
2017 11 to 20 years in current department or agency 12 88 158
2017 More than 20 years in current department or agency 20 80 102
2014 Less than 3 years in current department or agency 13 87 1615
2014 3 to 10 years in current department or agency 13 87 2067
2014 11 to 20 years in current department or agency 16 84 302
2014 More than 20 years in current department or agency 15 85 128

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 78 22 112
2017 3 to 10 years in current department or agency 71 29 361
2017 11 to 20 years in current department or agency 63 37 19
2017 More than 20 years in current department or agency 68 32 21
2014 Less than 3 years in current department or agency 80 20 213
2014 3 to 10 years in current department or agency 78 22 266
2014 11 to 20 years in current department or agency 78 22 48
2014 More than 20 years in current department or agency 52 48 19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 31 7 6 3 0 1 84 9 88
2017 3 to 10 years in current department or agency 40 35 7 10 5 1 2 77 15 258
2017 11 to 20 years in current department or agency 42 25 27 6 0 0 0 67 6 12
2017 More than 20 years in current department or agency 35 58 0 0 7 0 0 93 7 14
2014 Less than 3 years in current department or agency 59 28 4 5 4 0 1 87 9 170
2014 3 to 10 years in current department or agency 53 31 5 8 3 0 0 84 11 207
2014 11 to 20 years in current department or agency 30 54 5 5 3 3 0 86 8 37
2014 More than 20 years in current department or agency 61 39 0 0 0 0 0 100 0 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 22 21 15 13 3 2 25 75 768
2017 3 to 10 years in current department or agency 32 26 18 10 8 4 2 34 66 2245
2017 11 to 20 years in current department or agency 31 24 19 6 8 7 6 35 65 160
2017 More than 20 years in current department or agency 41 20 17 10 9 1 3 43 57 103

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 30 549
2017 3 to 10 years in current department or agency 14 1393
2017 11 to 20 years in current department or agency 10 90
2017 More than 20 years in