2017 Public Service Employee Survey Results for Shared Services Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 47 3 5 2 0 0 89 7 310
2017 3 to 10 years in the federal public service 27 45 8 15 5 0 0 72 20 770
2017 11 to 20 years in the federal public service 18 49 8 16 9 0 0 68 25 1377
2017 More than 20 years in the federal public service 24 49 7 13 7 0 0 73 20 827
2014 Less than 3 years in the federal public service 37 43 5 13 1 1 0 80 14 155
2014 3 to 10 years in the federal public service 27 43 7 15 9 0 0 70 24 1271
2014 11 to 20 years in the federal public service 21 40 8 20 12 0 0 61 31 1637
2014 More than 20 years in the federal public service 24 41 8 17 10 0 0 65 27 1058

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 20 2 1 1 0 1 96 2 309
2017 3 to 10 years in the federal public service 62 25 7 3 2 1 1 88 5 767
2017 11 to 20 years in the federal public service 54 27 9 4 3 1 2 83 8 1381
2017 More than 20 years in the federal public service 53 31 9 3 2 2 1 86 5 825
2014 Less than 3 years in the federal public service 77 16 3 3 1 1 0 93 4 155
2014 3 to 10 years in the federal public service 60 25 7 4 2 1 1 87 6 1271
2014 11 to 20 years in the federal public service 53 26 9 6 3 1 2 82 9 1637
2014 More than 20 years in the federal public service 53 25 9 7 3 1 2 81 10 1058

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 20 3 8 5 0 0 84 13 310
2017 3 to 10 years in the federal public service 57 22 6 9 5 0 1 79 15 769
2017 11 to 20 years in the federal public service 50 24 10 10 6 0 1 74 16 1381
2017 More than 20 years in the federal public service 52 24 8 10 5 0 1 77 14 829
2014 Less than 3 years in the federal public service 69 19 4 4 3 1 0 89 8 155
2014 3 to 10 years in the federal public service 53 25 9 8 5 0 1 78 13 1270
2014 11 to 20 years in the federal public service 48 25 9 11 6 0 1 74 17 1635
2014 More than 20 years in the federal public service 50 23 9 11 5 0 1 75 16 1057

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 29 5 11 3 0 0 82 13 310
2017 3 to 10 years in the federal public service 38 39 10 9 5 0 0 77 13 770
2017 11 to 20 years in the federal public service 35 39 9 10 7 0 0 74 17 1382
2017 More than 20 years in the federal public service 41 39 8 6 5 0 0 81 11 828
2014 Less than 3 years in the federal public service 57 31 7 5 0 1 0 89 5 155
2014 3 to 10 years in the federal public service 39 35 8 11 7 0 0 74 18 1270
2014 11 to 20 years in the federal public service 36 36 9 11 7 0 0 73 18 1637
2014 More than 20 years in the federal public service 42 36 9 7 5 0 0 78 13 1057

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 35 9 16 6 1 1 68 22 310
2017 3 to 10 years in the federal public service 23 36 16 13 12 0 1 59 25 770
2017 11 to 20 years in the federal public service 17 34 17 16 15 0 0 51 31 1383
2017 More than 20 years in the federal public service 19 34 17 15 14 0 1 53 29 827
2014 Less than 3 years in the federal public service 28 34 15 15 6 0 2 63 22 155
2014 3 to 10 years in the federal public service 15 29 16 19 20 0 0 44 40 1271
2014 11 to 20 years in the federal public service 11 25 16 23 24 0 0 36 47 1637
2014 More than 20 years in the federal public service 16 27 16 20 19 0 1 44 40 1058

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 38 12 7 4 0 0 77 11 310
2017 3 to 10 years in the federal public service 38 41 12 5 5 0 0 79 10 769
2017 11 to 20 years in the federal public service 33 42 12 8 6 0 0 75 13 1380
2017 More than 20 years in the federal public service 35 42 11 7 4 0 0 77 11 828
2014 Less than 3 years in the federal public service 31 40 17 9 3 0 0 71 12 155
2014 3 to 10 years in the federal public service 33 39 13 8 7 0 0 71 15 1271
2014 11 to 20 years in the federal public service 32 39 15 8 6 0 0 72 14 1637
2014 More than 20 years in the federal public service 34 39 12 9 5 0 0 74 14 1057

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 34 11 6 3 0 0 80 9 310
2017 3 to 10 years in the federal public service 45 37 9 6 3 0 0 82 9 767
2017 11 to 20 years in the federal public service 40 40 10 6 4 0 0 80 10 1376
2017 More than 20 years in the federal public service 42 37 10 7 4 0 0 78 11 828
2014 Less than 3 years in the federal public service 38 42 9 6 4 0 1 81 10 155
2014 3 to 10 years in the federal public service 38 38 11 7 5 0 0 76 13 1270
2014 11 to 20 years in the federal public service 38 40 10 8 5 0 0 78 12 1637
2014 More than 20 years in the federal public service 38 40 10 7 5 0 0 78 12 1056

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 33 6 5 2 1 1 87 7 308
2017 3 to 10 years in the federal public service 43 39 11 5 2 0 0 82 7 768
2017 11 to 20 years in the federal public service 36 43 12 7 2 0 0 79 9 1379
2017 More than 20 years in the federal public service 39 42 10 5 3 0 0 82 8 824
2014 Less than 3 years in the federal public service 49 37 7 5 1 1 0 87 6 155
2014 3 to 10 years in the federal public service 36 39 12 9 3 1 0 75 12 1268
2014 11 to 20 years in the federal public service 33 39 15 8 4 0 0 73 12 1637
2014 More than 20 years in the federal public service 39 39 12 6 3 0 0 78 10 1057

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 26 10 4 1 1 1 84 6 310
2017 3 to 10 years in the federal public service 46 29 12 7 5 0 1 76 12 769
2017 11 to 20 years in the federal public service 40 34 11 9 5 0 0 75 14 1377
2017 More than 20 years in the federal public service 42 35 10 8 4 0 0 78 12 828
2014 Less than 3 years in the federal public service 54 25 12 5 1 2 1 82 6 155
2014 3 to 10 years in the federal public service 38 34 14 8 6 0 1 72 14 1270
2014 11 to 20 years in the federal public service 32 35 15 10 7 0 1 68 17 1636
2014 More than 20 years in the federal public service 35 35 14 8 7 1 0 71 15 1056

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 15 13 4 5 5 18 71 12 309
2017 3 to 10 years in the federal public service 39 23 11 8 10 1 8 69 20 767
2017 11 to 20 years in the federal public service 35 27 11 9 9 1 9 69 20 1377
2017 More than 20 years in the federal public service 35 24 13 10 9 1 8 65 21 825
2014 Less than 3 years in the federal public service 36 16 15 6 2 5 19 69 11 155
2014 3 to 10 years in the federal public service 39 24 11 9 8 2 7 69 19 1269
2014 11 to 20 years in the federal public service 33 27 11 10 10 2 6 66 22 1637
2014 More than 20 years in the federal public service 30 26 10 10 12 1 10 64 25 1058

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 41 14 4 4 0 0 78 8 310
2017 3 to 10 years in the federal public service 30 41 12 9 7 0 0 72 16 768
2017 11 to 20 years in the federal public service 23 42 14 10 9 0 0 66 20 1381
2017 More than 20 years in the federal public service 25 41 14 11 8 0 0 67 19 828
2014 Less than 3 years in the federal public service 35 47 7 9 3 0 0 82 11 155
2014 3 to 10 years in the federal public service 20 43 17 11 9 0 0 63 20 1271
2014 11 to 20 years in the federal public service 19 40 16 13 11 0 0 60 24 1637
2014 More than 20 years in the federal public service 20 42 16 12 10 0 0 62 22 1057

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 35 13 7 2 1 0 79 9 310
2017 3 to 10 years in the federal public service 27 32 17 12 11 0 0 59 24 769
2017 11 to 20 years in the federal public service 21 35 21 12 10 1 0 56 23 1382
2017 More than 20 years in the federal public service 20 36 20 13 11 0 1 56 24 828
2014 Less than 3 years in the federal public service 41 38 11 7 1 1 1 80 8 154
2014 3 to 10 years in the federal public service 18 37 18 14 12 1 0 56 26 1270
2014 11 to 20 years in the federal public service 17 33 21 16 13 0 0 50 29 1636
2014 More than 20 years in the federal public service 19 35 21 14 12 0 0 54 25 1058

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 42 15 9 4 0 0 72 13 309
2017 3 to 10 years in the federal public service 22 39 17 14 8 0 0 61 22 768
2017 11 to 20 years in the federal public service 19 36 17 16 12 0 0 55 28 1382
2017 More than 20 years in the federal public service 18 37 19 15 10 0 0 56 25 828

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 34 10 6 3 1 0 81 8 310
2017 3 to 10 years in the federal public service 34 40 11 9 6 0 0 75 14 770
2017 11 to 20 years in the federal public service 29 38 15 10 7 0 0 68 17 1383
2017 More than 20 years in the federal public service 31 37 15 9 6 1 0 69 16 827
2014 Less than 3 years in the federal public service 42 40 10 7 0 1 1 83 7 155
2014 3 to 10 years in the federal public service 27 43 15 8 6 1 0 71 14 1269
2014 11 to 20 years in the federal public service 27 37 14 11 9 1 0 65 21 1636
2014 More than 20 years in the federal public service 30 39 13 9 7 1 0 71 16 1056

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 39 12 3 3 0 0 82 6 310
2017 3 to 10 years in the federal public service 26 37 16 11 9 0 0 64 20 769
2017 11 to 20 years in the federal public service 22 35 19 13 10 1 0 58 23 1383
2017 More than 20 years in the federal public service 20 36 17 14 12 0 0 57 26 829

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 35 10 2 2 0 0 85 4 308
2017 3 to 10 years in the federal public service 47 34 12 4 3 0 0 81 7 766
2017 11 to 20 years in the federal public service 40 37 14 5 4 0 0 77 9 1379
2017 More than 20 years in the federal public service 43 37 11 5 3 0 0 80 9 825
2014 Less than 3 years in the federal public service 59 30 9 1 1 0 0 89 2 155
2014 3 to 10 years in the federal public service 52 31 10 4 3 0 0 83 7 1270
2014 11 to 20 years in the federal public service 49 31 11 4 4 0 0 81 8 1636
2014 More than 20 years in the federal public service 51 32 10 4 3 0 0 83 8 1058

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 45 11 4 4 0 0 82 8 307
2017 3 to 10 years in the federal public service 30 39 11 12 7 0 0 70 19 765
2017 11 to 20 years in the federal public service 26 40 15 11 8 0 0 66 19 1379
2017 More than 20 years in the federal public service 26 39 15 13 7 0 0 65 20 828
2014 Less than 3 years in the federal public service 36 40 13 6 3 1 2 78 9 155
2014 3 to 10 years in the federal public service 19 39 17 12 12 0 0 58 24 1269
2014 11 to 20 years in the federal public service 16 39 15 16 13 0 0 56 29 1637
2014 More than 20 years in the federal public service 20 39 14 15 11 0 0 60 26 1057

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 36 10 6 3 0 0 81 9 308
2017 3 to 10 years in the federal public service 35 33 18 8 6 0 0 68 14 767
2017 11 to 20 years in the federal public service 29 37 18 9 8 0 0 65 17 1378
2017 More than 20 years in the federal public service 30 34 18 11 7 0 0 64 17 827
2014 Less than 3 years in the federal public service 41 38 17 3 1 0 1 80 4 155
2014 3 to 10 years in the federal public service 26 37 15 12 9 0 0 63 21 1270
2014 11 to 20 years in the federal public service 22 34 19 12 12 0 0 57 24 1635
2014 More than 20 years in the federal public service 24 37 17 11 10 0 0 62 21 1056

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 40 8 5 3 1 0 84 8 308
2017 3 to 10 years in the federal public service 31 34 16 12 7 0 0 65 19 767
2017 11 to 20 years in the federal public service 23 37 18 13 9 0 0 60 22 1380
2017 More than 20 years in the federal public service 27 33 18 12 9 1 0 61 21 829
2014 Less than 3 years in the federal public service 43 45 8 3 1 0 0 89 4 155
2014 3 to 10 years in the federal public service 25 37 16 12 10 0 0 62 21 1269
2014 11 to 20 years in the federal public service 20 34 19 14 12 0 0 54 26 1635
2014 More than 20 years in the federal public service 22 36 17 14 10 0 0 58 25 1054

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 39 8 2 2 0 0 88 4 308
2017 3 to 10 years in the federal public service 36 38 12 9 5 0 0 74 14 767
2017 11 to 20 years in the federal public service 28 40 15 10 6 0 0 68 16 1379
2017 More than 20 years in the federal public service 31 38 15 9 8 0 0 69 17 828
2014 Less than 3 years in the federal public service 51 35 10 3 1 0 0 85 4 155
2014 3 to 10 years in the federal public service 30 41 15 8 5 0 0 71 14 1270
2014 11 to 20 years in the federal public service 25 41 16 11 6 0 0 66 18 1636
2014 More than 20 years in the federal public service 30 40 14 10 6 0 0 70 16 1057

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 35 12 2 1 1 1 85 3 309
2017 3 to 10 years in the federal public service 33 41 16 5 4 0 1 74 9 770
2017 11 to 20 years in the federal public service 31 37 15 9 6 0 1 69 15 1383
2017 More than 20 years in the federal public service 35 33 16 8 7 0 1 69 15 826
2014 Less than 3 years in the federal public service 57 33 6 3 1 0 0 90 4 155
2014 3 to 10 years in the federal public service 36 37 17 6 4 0 1 73 10 1270
2014 11 to 20 years in the federal public service 30 35 19 8 6 0 1 66 14 1635
2014 More than 20 years in the federal public service 29 36 19 8 8 0 1 65 16 1058

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 17 35 22 11 3 6 36 26 308
2017 3 to 10 years in the federal public service 13 31 34 13 6 1 3 19 46 765
2017 11 to 20 years in the federal public service 18 31 34 11 4 1 2 15 50 1376
2017 More than 20 years in the federal public service 16 30 34 14 4 1 1 18 47 824
2014 Less than 3 years in the federal public service 7 19 34 21 13 1 5 36 28 155
2014 3 to 10 years in the federal public service 17 33 31 11 5 1 1 16 52 1269
2014 11 to 20 years in the federal public service 22 36 28 9 3 1 2 11 60 1633
2014 More than 20 years in the federal public service 18 33 32 11 3 1 2 15 52 1051

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 16 28 17 17 6 6 39 30 308
2017 3 to 10 years in the federal public service 22 28 30 9 6 2 3 16 53 765
2017 11 to 20 years in the federal public service 28 29 25 10 4 2 2 15 59 1376
2017 More than 20 years in the federal public service 24 30 28 9 5 2 1 15 56 823
2014 Less than 3 years in the federal public service 11 23 20 16 23 5 2 41 37 154
2014 3 to 10 years in the federal public service 29 28 26 8 6 2 1 15 59 1269
2014 11 to 20 years in the federal public service 35 32 20 7 3 2 1 10 69 1633
2014 More than 20 years in the federal public service 29 32 24 8 4 2 2 12 63 1056

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 23 27 13 12 5 7 28 41 308
2017 3 to 10 years in the federal public service 27 28 25 11 4 2 3 16 58 766
2017 11 to 20 years in the federal public service 34 30 23 8 2 1 2 10 66 1377
2017 More than 20 years in the federal public service 31 33 21 9 4 1 1 13 66 827
2014 Less than 3 years in the federal public service 15 23 33 13 11 2 4 25 39 155
2014 3 to 10 years in the federal public service 31 26 26 10 3 2 2 14 59 1267
2014 11 to 20 years in the federal public service 39 30 20 5 2 1 2 8 71 1633
2014 More than 20 years in the federal public service 35 32 20 8 2 2 2 10 69 1052

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 5 8 25 27 25 4 6 58 14 306
2017 3 to 10 years in the federal public service 14 20 33 19 8 1 4 29 36 761
2017 11 to 20 years in the federal public service 17 23 33 20 4 1 2 25 41 1373
2017 More than 20 years in the federal public service 17 22 35 17 6 1 1 24 41 825
2014 Less than 3 years in the federal public service 6 8 21 35 26 1 3 63 14 155
2014 3 to 10 years in the federal public service 13 18 34 23 9 1 2 33 32 1268
2014 11 to 20 years in the federal public service 20 22 31 18 5 1 2 24 44 1624
2014 More than 20 years in the federal public service 19 22 32 17 6 1 3 24 43 1049

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 14 20 21 25 6 7 53 24 305
2017 3 to 10 years in the federal public service 23 23 30 12 6 1 3 19 49 763
2017 11 to 20 years in the federal public service 24 30 26 12 4 1 2 16 56 1375
2017 More than 20 years in the federal public service 21 30 27 14 5 2 2 19 53 821
2014 Less than 3 years in the federal public service 7 7 24 25 27 3 6 58 16 155
2014 3 to 10 years in the federal public service 25 26 25 15 5 1 2 21 53 1269
2014 11 to 20 years in the federal public service 33 29 22 9 4 1 2 13 64 1630
2014 More than 20 years in the federal public service 31 28 25 9 4 1 3 14 61 1052

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 17 21 13 19 11 9 40 33 305
2017 3 to 10 years in the federal public service 17 21 26 17 10 3 5 30 42 763
2017 11 to 20 years in the federal public service 17 24 25 20 8 2 4 29 44 1372
2017 More than 20 years in the federal public service 16 23 26 21 8 3 3 31 41 825
2014 Less than 3 years in the federal public service 3 12 22 18 27 6 12 55 19 155
2014 3 to 10 years in the federal public service 15 17 23 23 12 3 5 39 36 1266
2014 11 to 20 years in the federal public service 17 20 26 20 9 3 4 32 40 1626
2014 More than 20 years in the federal public service 15 19 26 21 11 3 5 35 37 1053

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 14 31 17 14 5 6 36 29 308
2017 3 to 10 years in the federal public service 24 27 28 12 4 2 3 17 54 764
2017 11 to 20 years in the federal public service 30 27 28 8 3 2 2 11 60 1374
2017 More than 20 years in the federal public service 30 29 25 9 4 2 1 14 61 825
2014 Less than 3 years in the federal public service 6 19 30 21 15 6 3 40 28 155
2014 3 to 10 years in the federal public service 24 22 32 12 5 2 2 18 48 1270
2014 11 to 20 years in the federal public service 29 30 25 9 3 1 2 12 62 1635
2014 More than 20 years in the federal public service 25 29 29 10 4 2 2 14 56 1054
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 19 4 5 4 1 3 86 9 310
2017 3 to 10 years in the federal public service 59 21 8 6 4 0 2 81 11 769
2017 11 to 20 years in the federal public service 56 22 9 6 5 0 2 79 12 1382
2017 More than 20 years in the federal public service 55 23 9 6 4 0 2 80 10 828
2014 Less than 3 years in the federal public service 68 18 4 6 3 0 1 87 9 155
2014 3 to 10 years in the federal public service 63 19 7 5 3 0 2 85 8 1271
2014 11 to 20 years in the federal public service 59 19 8 7 3 0 2 81 11 1635
2014 More than 20 years in the federal public service 58 19 8 6 6 0 3 80 12 1058

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 27 12 2 3 7 8 80 6 310
2017 3 to 10 years in the federal public service 31 27 16 8 7 6 6 65 17 769
2017 11 to 20 years in the federal public service 27 31 17 8 7 5 5 65 16 1382
2017 More than 20 years in the federal public service 27 31 18 5 6 5 6 66 13 828
2014 Less than 3 years in the federal public service 46 26 11 5 1 5 7 81 7 155
2014 3 to 10 years in the federal public service 34 30 15 7 6 4 4 70 15 1270
2014 11 to 20 years in the federal public service 33 29 16 8 5 5 4 68 15 1636
2014 More than 20 years in the federal public service 33 30 16 6 6 4 4 70 13 1058

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 26 7 4 3 1 2 86 7 310
2017 3 to 10 years in the federal public service 47 29 11 6 5 1 1 77 12 769
2017 11 to 20 years in the federal public service 43 32 11 7 5 1 1 76 13 1379
2017 More than 20 years in the federal public service 43 30 12 6 5 2 1 75 12 828
2014 Less than 3 years in the federal public service 62 25 6 6 1 0 0 87 7 155
2014 3 to 10 years in the federal public service 45 28 10 8 7 1 0 74 16 1271
2014 11 to 20 years in the federal public service 43 30 11 8 6 2 0 75 14 1636
2014 More than 20 years in the federal public service 48 30 9 6 6 1 0 79 12 1058

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 35 13 4 3 1 1 80 7 309
2017 3 to 10 years in the federal public service 31 33 14 12 7 1 2 66 20 770
2017 11 to 20 years in the federal public service 26 35 16 12 7 3 1 63 20 1381
2017 More than 20 years in the federal public service 27 36 15 10 6 4 2 67 17 827
2014 Less than 3 years in the federal public service 37 41 9 7 1 3 1 81 9 155
2014 3 to 10 years in the federal public service 24 38 14 14 6 2 2 65 21 1271
2014 11 to 20 years in the federal public service 23 37 17 12 6 3 2 63 19 1636
2014 More than 20 years in the federal public service 24 39 14 10 6 3 3 68 17 1058

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 23 10 4 3 17 2 80 8 310
2017 3 to 10 years in the federal public service 29 26 15 11 8 10 1 62 21 767
2017 11 to 20 years in the federal public service 23 27 17 12 10 10 2 56 25 1377
2017 More than 20 years in the federal public service 23 25 18 9 9 14 1 57 22 828
2014 Less than 3 years in the federal public service 37 28 13 5 2 12 3 77 8 155
2014 3 to 10 years in the federal public service 25 26 17 12 10 9 2 57 24 1270
2014 11 to 20 years in the federal public service 22 25 20 12 9 10 2 53 24 1636
2014 More than 20 years in the federal public service 22 28 17 11 8 11 4 58 22 1058

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 21 18 18 10 4 25 4 55 19 310
2017 3 to 10 years in the federal public service 15 20 19 13 13 17 3 44 33 767
2017 11 to 20 years in the federal public service 12 19 22 14 11 18 3 40 31 1378
2017 More than 20 years in the federal public service 11 21 23 11 10 20 4 42 28 828
2014 Less than 3 years in the federal public service 18 19 20 11 7 19 5 49 24 155
2014 3 to 10 years in the federal public service 10 19 23 15 16 14 3 35 37 1270
2014 11 to 20 years in the federal public service 11 22 22 16 12 14 3 39 34 1637
2014 More than 20 years in the federal public service 12 22 23 14 11 13 6 41 31 1058

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 24 4 4 1 0 0 90 5 310
2017 3 to 10 years in the federal public service 46 36 9 6 3 0 0 83 8 766
2017 11 to 20 years in the federal public service 43 39 9 6 3 0 0 82 8 1376
2017 More than 20 years in the federal public service 45 38 9 4 2 2 0 85 6 825
2014 Less than 3 years in the federal public service 57 34 7 1 1 0 0 91 2 155
2014 3 to 10 years in the federal public service 42 41 8 6 3 0 0 83 10 1271
2014 11 to 20 years in the federal public service 41 40 10 5 2 1 0 83 8 1637
2014 More than 20 years in the federal public service 44 40 9 4 2 0 0 84 7 1057
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 28 10 4 3 3 1 83 7 308
2017 3 to 10 years in the federal public service 41 33 10 7 7 1 1 75 15 769
2017 11 to 20 years in the federal public service 37 33 13 10 5 1 1 72 15 1381
2017 More than 20 years in the federal public service 33 35 16 8 6 0 1 69 15 828
2014 Less than 3 years in the federal public service 47 31 11 7 1 1 1 80 9 155
2014 3 to 10 years in the federal public service 35 34 14 10 6 1 0 70 16 1271
2014 11 to 20 years in the federal public service 34 35 14 9 6 1 0 70 16 1637
2014 More than 20 years in the federal public service 36 33 17 8 6 0 1 69 14 1058

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 25 5 3 2 2 1 90 5 309
2017 3 to 10 years in the federal public service 50 27 9 7 5 2 1 79 12 770
2017 11 to 20 years in the federal public service 44 31 12 6 4 2 1 77 10 1383
2017 More than 20 years in the federal public service 39 34 14 6 4 2 1 75 10 827
2014 Less than 3 years in the federal public service 62 25 5 4 1 2 1 90 5 155
2014 3 to 10 years in the federal public service 43 29 13 5 6 2 1 75 11 1271
2014 11 to 20 years in the federal public service 39 31 14 7 5 3 1 73 12 1637
2014 More than 20 years in the federal public service 40 33 14 6 5 2 1 75 11 1058

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 29 7 2 3 1 1 88 5 310
2017 3 to 10 years in the federal public service 46 29 11 7 5 1 1 77 12 769
2017 11 to 20 years in the federal public service 41 33 11 9 5 0 1 74 14 1383
2017 More than 20 years in the federal public service 36 36 13 7 6 1 1 74 13 829
2014 Less than 3 years in the federal public service 60 26 8 4 2 1 1 86 6 155
2014 3 to 10 years in the federal public service 39 34 12 9 6 1 0 74 15 1269
2014 11 to 20 years in the federal public service 36 35 12 9 6 1 0 72 16 1637
2014 More than 20 years in the federal public service 37 35 12 8 7 0 0 73 15 1058

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 85 10 1 1 2 0 1 96 3 310
2017 3 to 10 years in the federal public service 77 15 3 2 3 0 1 93 4 769
2017 11 to 20 years in the federal public service 75 15 4 3 2 0 1 91 5 1383
2017 More than 20 years in the federal public service 70 18 5 2 3 0 1 89 5 827
2014 Less than 3 years in the federal public service 88 6 3 2 1 0 1 94 3 155
2014 3 to 10 years in the federal public service 75 15 4 1 3 0 2 92 4 1270
2014 11 to 20 years in the federal public service 73 15 5 3 2 0 2 90 5 1636
2014 More than 20 years in the federal public service 69 16 5 4 4 0 3 87 7 1058

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 22 6 2 1 3 4 91 3 310
2017 3 to 10 years in the federal public service 57 22 7 4 5 3 2 83 9 769
2017 11 to 20 years in the federal public service 56 25 7 4 4 3 2 85 8 1379
2017 More than 20 years in the federal public service 57 25 7 3 4 2 3 86 7 824
2014 Less than 3 years in the federal public service 64 17 4 3 3 3 6 89 6 155
2014 3 to 10 years in the federal public service 50 24 8 4 7 4 4 80 11 1270
2014 11 to 20 years in the federal public service 48 26 9 5 5 4 3 79 11 1637
2014 More than 20 years in the federal public service 49 27 9 3 4 4 3 82 8 1058

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 25 4 1 1 1 1 94 2 310
2017 3 to 10 years in the federal public service 61 22 7 5 3 1 1 84 8 769
2017 11 to 20 years in the federal public service 56 27 9 4 3 1 1 84 7 1379
2017 More than 20 years in the federal public service 54 28 8 4 4 1 1 84 8 828

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 73 18 4 1 1 1 1 93 3 310
2017 3 to 10 years in the federal public service 57 24 9 5 4 1 1 82 8 769
2017 11 to 20 years in the federal public service 55 24 13 3 3 2 0 80 7 1380
2017 More than 20 years in the federal public service 51 25 14 4 4 2 0 78 8 828

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 23 5 3 2 0 0 90 5 310
2017 3 to 10 years in the federal public service 54 25 9 5 5 1 0 80 11 769
2017 11 to 20 years in the federal public service 51 27 11 7 4 0 0 78 11 1379
2017 More than 20 years in the federal public service 48 27 13 6 5 0 0 76 11 827
2014 Less than 3 years in the federal public service 66 23 6 3 1 0 1 90 4 155
2014 3 to 10 years in the federal public service 47 29 10 7 6 1 0 76 13 1270
2014 11 to 20 years in the federal public service 45 29 11 8 6 0 0 74 14 1637
2014 More than 20 years in the federal public service 48 30 12 5 5 0 0 78 9 1056
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 45 21 6 0 5 6 70 7 17
2017 3 to 10 years in the federal public service 24 30 20 9 4 5 9 63 14 163
2017 11 to 20 years in the federal public service 22 34 18 8 4 6 7 65 14 465
2017 More than 20 years in the federal public service 23 33 21 6 4 4 9 64 12 289
2014 3 to 10 years in the federal public service 22 34 17 8 10 5 5 61 20 215
2014 11 to 20 years in the federal public service 20 32 22 10 6 4 5 58 18 528
2014 More than 20 years in the federal public service 23 32 17 11 6 3 8 62 19 401

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 27 10 3 1 11 1 83 5 310
2017 3 to 10 years in the federal public service 23 27 21 10 7 13 0 57 19 770
2017 11 to 20 years in the federal public service 17 28 22 10 9 14 0 52 22 1383
2017 More than 20 years in the federal public service 18 28 23 10 7 14 0 53 20 828
2014 Less than 3 years in the federal public service 45 34 12 1 1 8 0 86 1 155
2014 3 to 10 years in the federal public service 20 31 21 9 7 12 0 58 18 1271
2014 11 to 20 years in the federal public service 16 30 22 11 8 13 0 52 22 1637
2014 More than 20 years in the federal public service 19 29 23 8 8 12 0 55 18 1057

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 28 16 6 2 3 1 75 9 310
2017 3 to 10 years in the federal public service 17 26 22 17 13 4 0 45 32 770
2017 11 to 20 years in the federal public service 13 24 22 19 18 3 0 39 39 1382
2017 More than 20 years in the federal public service 14 25 22 19 16 3 0 41 36 829
2014 Less than 3 years in the federal public service 44 33 13 3 3 5 0 81 6 155
2014 3 to 10 years in the federal public service 13 26 22 19 15 4 0 41 36 1270
2014 11 to 20 years in the federal public service 11 23 23 20 19 4 0 35 41 1637
2014 More than 20 years in the federal public service 13 25 23 20 15 4 0 40 36 1058

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 26 18 9 3 11 1 67 13 309
2017 3 to 10 years in the federal public service 12 21 25 20 15 7 0 36 37 769
2017 11 to 20 years in the federal public service 9 22 22 19 22 5 0 33 44 1379
2017 More than 20 years in the federal public service 8 22 24 20 19 7 0 32 41 825
2014 Less than 3 years in the federal public service 29 31 16 6 5 12 0 69 13 155
2014 3 to 10 years in the federal public service 9 20 23 23 18 7 0 31 45 1270
2014 11 to 20 years in the federal public service 7 18 23 23 23 6 0 26 49 1636
2014 More than 20 years in the federal public service 7 22 24 22 18 6 0 31 43 1056

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 27 13 11 4 7 1 69 17 310
2017 3 to 10 years in the federal public service 16 24 21 16 18 5 0 42 36 768
2017 11 to 20 years in the federal public service 12 23 18 18 22 7 0 38 42 1381
2017 More than 20 years in the federal public service 12 27 17 16 19 9 0 43 38 828
2014 Less than 3 years in the federal public service 35 28 15 7 5 11 0 70 13 155
2014 3 to 10 years in the federal public service 12 21 20 16 20 10 0 37 41 1270
2014 11 to 20 years in the federal public service 8 19 21 20 24 9 0 30 48 1634
2014 More than 20 years in the federal public service 11 23 21 16 19 9 0 38 39 1057

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 31 16 10 5 6 1 67 16 310
2017 3 to 10 years in the federal public service 14 24 21 20 17 4 0 40 39 770
2017 11 to 20 years in the federal public service 10 24 20 22 21 3 0 35 44 1380
2017 More than 20 years in the federal public service 10 30 19 20 17 5 0 41 39 828
2014 Less than 3 years in the federal public service 31 30 18 9 6 5 1 64 17 155
2014 3 to 10 years in the federal public service 10 23 20 22 21 4 0 35 44 1271
2014 11 to 20 years in the federal public service 7 21 19 24 24 3 0 29 50 1635
2014 More than 20 years in the federal public service 9 27 20 22 18 3 0 38 42 1056
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 37 15 7 3 2 0 75 10 310
2017 3 to 10 years in the federal public service 17 38 21 13 10 1 0 56 23 770
2017 11 to 20 years in the federal public service 15 34 24 16 11 1 0 49 27 1381
2017 More than 20 years in the federal public service 15 39 22 13 9 2 0 55 23 827
2014 Less than 3 years in the federal public service 38 38 15 6 1 1 0 77 7 155
2014 3 to 10 years in the federal public service 18 38 20 13 10 2 0 57 23 1270
2014 11 to 20 years in the federal public service 16 35 22 15 11 1 0 51 27 1637
2014 More than 20 years in the federal public service 21 39 18 12 8 2 0 61 21 1058

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 38 15 3 1 4 0 81 4 309
2017 3 to 10 years in the federal public service 28 42 16 6 3 5 0 74 10 770
2017 11 to 20 years in the federal public service 26 40 19 6 4 5 1 69 11 1375
2017 More than 20 years in the federal public service 26 42 18 5 2 7 0 73 7 826
2014 Less than 3 years in the federal public service 35 40 17 3 1 3 1 79 3 154
2014 3 to 10 years in the federal public service 25 41 17 6 4 6 1 72 11 1271
2014 11 to 20 years in the federal public service 25 40 18 6 4 7 1 71 10 1636
2014 More than 20 years in the federal public service 27 41 16 5 3 7 1 74 8 1056

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 26 11 7 7 7 2 73 15 310
2017 3 to 10 years in the federal public service 31 37 12 9 6 3 2 72 16 769
2017 11 to 20 years in the federal public service 27 38 15 10 6 4 0 67 17 1377
2017 More than 20 years in the federal public service 29 34 16 9 5 6 1 68 15 829
2014 Less than 3 years in the federal public service 35 32 14 8 5 3 3 71 14 155
2014 3 to 10 years in the federal public service 25 36 14 12 6 5 2 65 20 1270
2014 11 to 20 years in the federal public service 23 34 16 13 7 5 2 62 21 1635
2014 More than 20 years in the federal public service 29 37 13 10 6 4 1 69 17 1054

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 28 17 9 6 11 3 63 17 310
2017 3 to 10 years in the federal public service 24 31 20 11 8 5 1 58 20 770
2017 11 to 20 years in the federal public service 19 30 24 13 7 6 2 53 22 1380
2017 More than 20 years in the federal public service 17 31 23 12 6 9 2 54 20 829
2014 Less than 3 years in the federal public service 21 24 22 15 7 9 2 51 24 155
2014 3 to 10 years in the federal public service 11 26 26 15 12 8 2 41 30 1271
2014 11 to 20 years in the federal public service 11 25 27 15 11 10 2 41 29 1635
2014 More than 20 years in the federal public service 13 28 26 12 10 8 2 46 25 1056

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 19 17 6 7 19 5 61 17 310
2017 3 to 10 years in the federal public service 19 21 21 13 13 12 2 46 30 769
2017 11 to 20 years in the federal public service 14 22 21 14 15 12 2 42 33 1377
2017 More than 20 years in the federal public service 15 24 20 12 13 12 3 47 30 827
2014 Less than 3 years in the federal public service 27 26 14 10 2 13 8 68 15 155
2014 3 to 10 years in the federal public service 12 22 22 12 16 13 3 40 33 1271
2014 11 to 20 years in the federal public service 11 21 20 17 17 13 2 37 40 1637
2014 More than 20 years in the federal public service 14 23 20 15 12 13 3 44 32 1055

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 20 8 5 3 3 5 83 9 308
2017 3 to 10 years in the federal public service 50 25 11 5 4 2 3 79 10 770
2017 11 to 20 years in the federal public service 46 29 11 7 4 1 2 78 11 1376
2017 More than 20 years in the federal public service 46 29 11 8 2 2 1 78 11 828
2014 Less than 3 years in the federal public service 53 21 7 6 1 4 7 83 8 155
2014 3 to 10 years in the federal public service 48 28 10 6 4 2 2 80 10 1269
2014 11 to 20 years in the federal public service 46 27 13 6 3 2 3 77 10 1636
2014 More than 20 years in the federal public service 45 25 12 7 4 2 3 75 12 1058

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 17 5 3 0 6 4 92 3 307
2017 3 to 10 years in the federal public service 56 23 9 3 1 4 3 85 5 767
2017 11 to 20 years in the federal public service 48 25 11 4 4 6 2 80 8 1380
2017 More than 20 years in the federal public service 47 28 12 4 1 5 3 81 6 828
2014 Less than 3 years in the federal public service 56 23 6 1 1 8 5 91 2 155
2014 3 to 10 years in the federal public service 48 24 11 3 3 7 4 81 7 1267
2014 11 to 20 years in the federal public service 45 23 14 4 3 7 4 77 8 1637
2014 More than 20 years in the federal public service 45 24 14 3 3 6 5 78 7 1058

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 26 12 7 2 5 2 77 10 308
2017 3 to 10 years in the federal public service 21 31 19 13 12 3 0 53 27 769
2017 11 to 20 years in the federal public service 14 27 22 16 18 2 0 43 35 1381
2017 More than 20 years in the federal public service 13 30 21 17 15 4 0 45 33 829
2014 Less than 3 years in the federal public service 31 32 14 10 3 7 3 70 15 155
2014 3 to 10 years in the federal public service 13 24 19 19 21 4 0 39 41 1269
2014 11 to 20 years in the federal public service 10 22 20 23 22 3 0 32 47 1635
2014 More than 20 years in the federal public service 11 24 19 21 21 4 1 36 44 1057

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 25 9 7 5 7 2 76 14 309
2017 3 to 10 years in the federal public service 22 28 13 14 19 2 1 52 35 769
2017 11 to 20 years in the federal public service 16 25 16 16 23 2 1 42 41 1379
2017 More than 20 years in the federal public service 13 24 15 17 25 3 3 39 45 829
2014 Less than 3 years in the federal public service 27 22 16 11 9 7 9 58 24 155
2014 3 to 10 years in the federal public service 13 23 14 20 27 4 1 37 49 1270
2014 11 to 20 years in the federal public service 9 21 16 19 32 3 1 30 53 1637
2014 More than 20 years in the federal public service 10 18 19 18 29 2 3 30 50 1058

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 30 15 4 3 6 1 76 8 308
2017 3 to 10 years in the federal public service 20 32 25 11 7 5 0 55 19 770
2017 11 to 20 years in the federal public service 15 34 27 12 8 5 0 51 21 1382
2017 More than 20 years in the federal public service 13 34 25 13 8 6 1 51 23 828

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 26 12 4 1 6 1 81 6 308
2017 3 to 10 years in the federal public service 34 29 18 5 3 8 2 71 9 768
2017 11 to 20 years in the federal public service 26 32 23 5 4 9 1 64 10 1379
2017 More than 20 years in the federal public service 28 35 21 4 3 8 1 69 8 827
2014 Less than 3 years in the federal public service 49 32 12 1 1 5 0 86 1 155
2014 3 to 10 years in the federal public service 36 31 17 3 4 9 1 73 8 1270
2014 11 to 20 years in the federal public service 29 33 20 4 3 10 1 69 9 1635
2014 More than 20 years in the federal public service 33 32 18 2 3 11 1 73 7 1058

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 32 7 1 1 3 0 91 2 309
2017 3 to 10 years in the federal public service 34 38 16 4 3 5 0 76 7 768
2017 11 to 20 years in the federal public service 28 40 19 5 2 5 0 73 8 1380
2017 More than 20 years in the federal public service 30 39 18 3 2 7 0 75 6 826
2014 Less than 3 years in the federal public service 59 27 8 1 1 4 0 90 1 155
2014 3 to 10 years in the federal public service 36 36 14 5 3 6 0 77 9 1270
2014 11 to 20 years in the federal public service 30 36 17 5 3 8 1 71 10 1636
2014 More than 20 years in the federal public service 33 36 17 4 3 7 0 74 8 1057

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 27 3 2 1 1 0 94 3 309
2017 3 to 10 years in the federal public service 37 39 13 6 4 0 0 77 10 770
2017 11 to 20 years in the federal public service 29 42 16 8 4 1 0 72 12 1381
2017 More than 20 years in the federal public service 31 40 17 8 4 1 0 71 12 826
2014 Less than 3 years in the federal public service 72 20 5 2 0 1 0 93 2 155
2014 3 to 10 years in the federal public service 39 37 13 6 5 1 0 77 10 1270
2014 11 to 20 years in the federal public service 30 39 16 8 6 1 0 70 14 1635
2014 More than 20 years in the federal public service 35 35 17 7 5 1 0 71 12 1056

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 29 16 6 3 1 0 75 9 308
2017 3 to 10 years in the federal public service 20 26 24 15 14 1 0 47 29 767
2017 11 to 20 years in the federal public service 14 26 22 16 20 2 0 40 37 1379
2017 More than 20 years in the federal public service 16 26 21 17 19 1 0 42 36 826
2014 Less than 3 years in the federal public service 40 37 13 7 3 1 0 77 10 155
2014 3 to 10 years in the federal public service 14 27 25 17 15 1 0 42 32 1271
2014 11 to 20 years in the federal public service 11 25 22 19 22 1 0 37 41 1636
2014 More than 20 years in the federal public service 14 26 22 18 18 1 0 41 37 1058

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 33 17 4 3 0 0 76 7 308
2017 3 to 10 years in the federal public service 20 29 22 16 13 0 0 49 29 767
2017 11 to 20 years in the federal public service 15 26 21 18 19 1 0 41 38 1376
2017 More than 20 years in the federal public service 15 28 19 20 18 1 0 43 38 826
2014 Less than 3 years in the federal public service 42 40 8 8 2 1 0 82 10 154
2014 3 to 10 years in the federal public service 14 31 23 18 15 0 0 45 33 1270
2014 11 to 20 years in the federal public service 11 26 21 20 21 1 0 38 41 1637
2014 More than 20 years in the federal public service 15 27 20 20 17 0 0 42 37 1057

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 20 17 10 7 6 1 63 18 309
2017 3 to 10 years in the federal public service 20 20 24 16 17 3 0 42 34 770
2017 11 to 20 years in the federal public service 15 22 23 16 19 4 0 39 37 1382
2017 More than 20 years in the federal public service 16 25 18 16 19 5 1 44 37 826
2014 Less than 3 years in the federal public service 32 29 16 9 7 5 2 66 17 155
2014 3 to 10 years in the federal public service 16 20 24 17 19 5 0 38 37 1270
2014 11 to 20 years in the federal public service 14 19 21 19 22 4 0 35 43 1635
2014 More than 20 years in the federal public service 17 22 22 15 18 5 1 42 35 1058
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 29 35 36 309
2017 3 to 10 years in the federal public service 28 30 42 769
2017 11 to 20 years in the federal public service 29 32 40 1381
2017 More than 20 years in the federal public service 30 33 36 829
2014 Less than 3 years in the federal public service 32 24 44 155
2014 3 to 10 years in the federal public service 36 24 40 1269
2014 11 to 20 years in the federal public service 28 30 42 1636
2014 More than 20 years in the federal public service 29 36 35 1057

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 0 29 36 4 27 4 86
2017 3 to 10 years in the federal public service 4 26 54 6 2 7 215
2017 11 to 20 years in the federal public service 8 33 48 6 0 4 399
2017 More than 20 years in the federal public service 50 16 25 3 2 5 252
2014 Less than 3 years in the federal public service 0 17 30 16 9999 36 49
2014 3 to 10 years in the federal public service 3 28 52 9 9999 7 453
2014 11 to 20 years in the federal public service 6 27 54 9 9999 5 458
2014 More than 20 years in the federal public service 48 13 26 4 9999 9 312
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 8 92 310
2017 3 to 10 years in the federal public service 15 85 769
2017 11 to 20 years in the federal public service 15 85 1382
2017 More than 20 years in the federal public service 12 88 824
2014 Less than 3 years in the federal public service 7 93 154
2014 3 to 10 years in the federal public service 14 86 1270
2014 11 to 20 years in the federal public service 15 85 1633
2014 More than 20 years in the federal public service 13 87 1055

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 53 24
2017 3 to 10 years in the federal public service 49 117
2017 11 to 20 years in the federal public service 45 204
2017 More than 20 years in the federal public service 41 101
2014 Less than 3 years in the federal public service 71 10
2014 3 to 10 years in the federal public service 48 181
2014 11 to 20 years in the federal public service 42 252
2014 More than 20 years in the federal public service 44 138

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 51 24
2017 3 to 10 years in the federal public service 59 117
2017 11 to 20 years in the federal public service 66 204
2017 More than 20 years in the federal public service 57 101
2014 Less than 3 years in the federal public service 59 10
2014 3 to 10 years in the federal public service 68 181
2014 11 to 20 years in the federal public service 69 252
2014 More than 20 years in the federal public service 61 138

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 117
2017 11 to 20 years in the federal public service 7 204
2017 More than 20 years in the federal public service 6 101
2014 Less than 3 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 5 181
2014 11 to 20 years in the federal public service 6 252
2014 More than 20 years in the federal public service 10 138

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 3 to 10 years in the federal public service 0 117
2017 More than 20 years in the federal public service 0 101
2014 Less than 3 years in the federal public service 0 10
2014 11 to 20 years in the federal public service 0 252
2014 More than 20 years in the federal public service 0 138

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 3 to 10 years in the federal public service 11 117
2017 11 to 20 years in the federal public service 15 204
2017 More than 20 years in the federal public service 17 101
2014 3 to 10 years in the federal public service 9 181
2014 11 to 20 years in the federal public service 12 252
2014 More than 20 years in the federal public service 11 138

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 11 to 20 years in the federal public service 2 204
2014 Less than 3 years in the federal public service 0 10
2014 11 to 20 years in the federal public service 2 252

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 117
2017 11 to 20 years in the federal public service 4 204
2017 More than 20 years in the federal public service 5 101
2014 Less than 3 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 3 181
2014 11 to 20 years in the federal public service 3 252
2014 More than 20 years in the federal public service 6 138

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 33 24
2017 3 to 10 years in the federal public service 39 117
2017 11 to 20 years in the federal public service 41 204
2017 More than 20 years in the federal public service 36 101
2014 Less than 3 years in the federal public service 51 10
2014 3 to 10 years in the federal public service 45 181
2014 11 to 20 years in the federal public service 46 253
2014 More than 20 years in the federal public service 41 138

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 43 24
2017 3 to 10 years in the federal public service 44 117
2017 11 to 20 years in the federal public service 43 204
2017 More than 20 years in the federal public service 34 101
2014 Less than 3 years in the federal public service 48 10
2014 3 to 10 years in the federal public service 49 181
2014 11 to 20 years in the federal public service 50 253
2014 More than 20 years in the federal public service 46 138

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 29 24
2017 3 to 10 years in the federal public service 44 117
2017 11 to 20 years in the federal public service 45 204
2017 More than 20 years in the federal public service 40 101
2014 3 to 10 years in the federal public service 48 181
2014 11 to 20 years in the federal public service 45 253
2014 More than 20 years in the federal public service 48 138

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 29 117
2017 11 to 20 years in the federal public service 40 204
2017 More than 20 years in the federal public service 39 101
2014 Less than 3 years in the federal public service 62 10
2014 3 to 10 years in the federal public service 41 181
2014 11 to 20 years in the federal public service 44 253
2014 More than 20 years in the federal public service 39 138

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 23 24
2017 3 to 10 years in the federal public service 28 117
2017 11 to 20 years in the federal public service 30 204
2017 More than 20 years in the federal public service 29 101
2014 Less than 3 years in the federal public service 49 10
2014 3 to 10 years in the federal public service 34 181
2014 11 to 20 years in the federal public service 29 253
2014 More than 20 years in the federal public service 33 138

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 56 24
2017 3 to 10 years in the federal public service 66 117
2017 11 to 20 years in the federal public service 56 204
2017 More than 20 years in the federal public service 53 101
2014 Less than 3 years in the federal public service 70 10
2014 3 to 10 years in the federal public service 70 181
2014 11 to 20 years in the federal public service 58 253
2014 More than 20 years in the federal public service 61 138

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 22 24
2017 3 to 10 years in the federal public service 40 117
2017 11 to 20 years in the federal public service 36 204
2017 More than 20 years in the federal public service 25 101
2014 3 to 10 years in the federal public service 36 181
2014 11 to 20 years in the federal public service 40 253
2014 More than 20 years in the federal public service 33 138

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2014 Less than 3 years in the federal public service 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 20 24
2017 3 to 10 years in the federal public service 8 117
2017 11 to 20 years in the federal public service 5 204
2017 More than 20 years in the federal public service 9 101
2014 3 to 10 years in the federal public service 5 181
2014 11 to 20 years in the federal public service 5 253
2014 More than 20 years in the federal public service 4 138

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 3 to 10 years in the federal public service 13 117
2017 11 to 20 years in the federal public service 13 204
2017 More than 20 years in the federal public service 11 101
2014 3 to 10 years in the federal public service 16 181
2014 11 to 20 years in the federal public service 11 253
2014 More than 20 years in the federal public service 14 138

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 37 24
2017 3 to 10 years in the federal public service 48 117
2017 11 to 20 years in the federal public service 48 204
2017 More than 20 years in the federal public service 43 101
2014 Less than 3 years in the federal public service 62 10
2014 3 to 10 years in the federal public service 45 181
2014 11 to 20 years in the federal public service 46 253
2014 More than 20 years in the federal public service 45 138

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 117
2017 11 to 20 years in the federal public service 23 204
2017 More than 20 years in the federal public service 19 101
2014 3 to 10 years in the federal public service 35 181
2014 11 to 20 years in the federal public service 31 253
2014 More than 20 years in the federal public service 28 138

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 117
2017 11 to 20 years in the federal public service 10 204
2017 More than 20 years in the federal public service 12 101
2014 3 to 10 years in the federal public service 13 181
2014 11 to 20 years in the federal public service 8 253
2014 More than 20 years in the federal public service 16 138

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 27 24
2017 3 to 10 years in the federal public service 67 117
2017 11 to 20 years in the federal public service 53 204
2017 More than 20 years in the federal public service 47 101
2014 Less than 3 years in the federal public service 63 10
2014 3 to 10 years in the federal public service 54 182
2014 11 to 20 years in the federal public service 50 253
2014 More than 20 years in the federal public service 48 138

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 27 117
2017 11 to 20 years in the federal public service 23 204
2017 More than 20 years in the federal public service 26 101
2014 3 to 10 years in the federal public service 29 182
2014 11 to 20 years in the federal public service 34 253
2014 More than 20 years in the federal public service 33 138

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 3 to 10 years in the federal public service 7 117
2017 11 to 20 years in the federal public service 12 204
2017 More than 20 years in the federal public service 11 101
2014 Less than 3 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 9 182
2014 11 to 20 years in the federal public service 13 253
2014 More than 20 years in the federal public service 12 138

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 3 to 10 years in the federal public service 20 117
2017 11 to 20 years in the federal public service 19 204
2017 More than 20 years in the federal public service 18 101
2014 Less than 3 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 24 182
2014 11 to 20 years in the federal public service 19 253
2014 More than 20 years in the federal public service 19 138

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 3 to 10 years in the federal public service 13 117
2017 11 to 20 years in the federal public service 6 204
2017 More than 20 years in the federal public service 7 101
2014 3 to 10 years in the federal public service 9 182
2014 11 to 20 years in the federal public service 9 253
2014 More than 20 years in the federal public service 6 138

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 3 to 10 years in the federal public service 5 117
2017 11 to 20 years in the federal public service 6 204
2017 More than 20 years in the federal public service 6 101
2014 Less than 3 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 7 182
2014 11 to 20 years in the federal public service 4 253
2014 More than 20 years in the federal public service 7 138

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 3 to 10 years in the federal public service 9 117
2017 11 to 20 years in the federal public service 15 204
2017 More than 20 years in the federal public service 10 101
2014 3 to 10 years in the federal public service 12 182
2014 11 to 20 years in the federal public service 18 253
2014 More than 20 years in the federal public service 17 138

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 117
2017 11 to 20 years in the federal public service 12 204
2017 More than 20 years in the federal public service 17 101
2014 3 to 10 years in the federal public service 12 182
2014 11 to 20 years in the federal public service 13 253
2014 More than 20 years in the federal public service 14 138

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 69 24
2017 3 to 10 years in the federal public service 16 117
2017 11 to 20 years in the federal public service 24 204
2017 More than 20 years in the federal public service 26 101
2014 3 to 10 years in the federal public service 24 182
2014 11 to 20 years in the federal public service 23 253
2014 More than 20 years in the federal public service 25 138

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 111
2017 11 to 20 years in the federal public service 8 192
2017 More than 20 years in the federal public service 7 95
2014 3 to 10 years in the federal public service 8 168
2014 11 to 20 years in the federal public service 11 241
2014 More than 20 years in the federal public service 12 129

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 37 24
2017 3 to 10 years in the federal public service 11 111
2017 11 to 20 years in the federal public service 12 192
2017 More than 20 years in the federal public service 21 95
2014 3 to 10 years in the federal public service 17 168
2014 11 to 20 years in the federal public service 15 241
2014 More than 20 years in the federal public service 14 129

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 111
2017 11 to 20 years in the federal public service 10 192
2017 More than 20 years in the federal public service 10 95
2014 3 to 10 years in the federal public service 7 168
2014 11 to 20 years in the federal public service 10 241
2014 More than 20 years in the federal public service 6 129

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 111
2017 11 to 20 years in the federal public service 5 192
2017 More than 20 years in the federal public service 6 95
2014 3 to 10 years in the federal public service 7 168
2014 11 to 20 years in the federal public service 10 241

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 111
2017 11 to 20 years in the federal public service 10 192
2017 More than 20 years in the federal public service 11 95
2014 3 to 10 years in the federal public service 13 168
2014 11 to 20 years in the federal public service 11 241
2014 More than 20 years in the federal public service 7 129

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 111
2017 11 to 20 years in the federal public service 15 192
2017 More than 20 years in the federal public service 5 95
2014 Less than 3 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 8 168
2014 11 to 20 years in the federal public service 12 241
2014 More than 20 years in the federal public service 9 129

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 19 24
2017 3 to 10 years in the federal public service 26 111
2017 11 to 20 years in the federal public service 21 192
2017 More than 20 years in the federal public service 18 95
2014 3 to 10 years in the federal public service 16 168
2014 11 to 20 years in the federal public service 21 241
2014 More than 20 years in the federal public service 21 129

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 19 24
2017 3 to 10 years in the federal public service 12 111
2017 11 to 20 years in the federal public service 13 192
2017 More than 20 years in the federal public service 6 95
2014 3 to 10 years in the federal public service 13 168
2014 11 to 20 years in the federal public service 13 241
2014 More than 20 years in the federal public service 9 129

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 111
2017 11 to 20 years in the federal public service 14 192
2017 More than 20 years in the federal public service 11 95
2014 Less than 3 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 15 168
2014 11 to 20 years in the federal public service 10 241
2014 More than 20 years in the federal public service 9 129

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 27 111
2017 11 to 20 years in the federal public service 27 192
2017 More than 20 years in the federal public service 23 95
2014 3 to 10 years in the federal public service 27 168
2014 11 to 20 years in the federal public service 26 241
2014 More than 20 years in the federal public service 22 129

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 111
2017 11 to 20 years in the federal public service 12 192
2017 More than 20 years in the federal public service 11 95
2014 Less than 3 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 13 168
2014 11 to 20 years in the federal public service 8 241
2014 More than 20 years in the federal public service 13 129

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 46 24
2017 3 to 10 years in the federal public service 45 111
2017 11 to 20 years in the federal public service 44 192
2017 More than 20 years in the federal public service 42 95
2014 3 to 10 years in the federal public service 45 168
2014 11 to 20 years in the federal public service 43 241
2014 More than 20 years in the federal public service 42 129

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 11 to 20 years in the federal public service 3 192
2017 More than 20 years in the federal public service 0 95
2014 Less than 3 years in the federal public service 0 10
2014 11 to 20 years in the federal public service 3 241
2014 More than 20 years in the federal public service 4 129

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 43 24
2017 3 to 10 years in the federal public service 49 111
2017 11 to 20 years in the federal public service 59 192
2017 More than 20 years in the federal public service 45 95
2014 Less than 3 years in the federal public service 51 10
2014 3 to 10 years in the federal public service 57 168
2014 11 to 20 years in the federal public service 56 241
2014 More than 20 years in the federal public service 58 129

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 24
2017 11 to 20 years in the federal public service 3 192

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 111
2017 11 to 20 years in the federal public service 12 192
2017 More than 20 years in the federal public service 10 95
2014 3 to 10 years in the federal public service 13 168
2014 11 to 20 years in the federal public service 10 241
2014 More than 20 years in the federal public service 15 129

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 74 26 24
2017 3 to 10 years in the federal public service 86 14 116
2017 11 to 20 years in the federal public service 86 14 203
2017 More than 20 years in the federal public service 89 11 102

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 12 13 1 2 35 15 69 6 310
2017 3 to 10 years in the federal public service 15 14 20 4 6 30 11 50 16 768
2017 11 to 20 years in the federal public service 12 15 22 4 5 31 9 46 16 1382
2017 More than 20 years in the federal public service 13 16 23 4 4 31 9 48 13 827
2014 Less than 3 years in the federal public service 19 14 16 1 1 29 21 65 4 155
2014 3 to 10 years in the federal public service 12 14 22 4 5 34 9 45 16 1269
2014 11 to 20 years in the federal public service 11 13 24 5 5 33 10 42 17 1637
2014 More than 20 years in the federal public service 13 15 24 5 5 32 8 46 15 1056

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 23 12 3 1 21 4 79 5 310
2017 3 to 10 years in the federal public service 24 26 21 5 4 18 2 62 11 769
2017 11 to 20 years in the federal public service 20 27 24 5 4 18 2 59 11 1381
2017 More than 20 years in the federal public service 22 31 21 5 3 16 2 64 10 829
2014 Less than 3 years in the federal public service 34 24 14 2 0 21 6 78 3 155
2014 3 to 10 years in the federal public service 18 23 24 5 4 24 2 56 12 1270
2014 11 to 20 years in the federal public service 16 24 25 6 4 24 2 54 13 1637
2014 More than 20 years in the federal public service 19 26 24 6 4 20 2 57 12 1057
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 28 11 7 10 11 16 62 23 309
2017 3 to 10 years in the federal public service 24 50 12 6 3 1 3 78 10 770
2017 11 to 20 years in the federal public service 29 54 9 3 1 1 3 86 5 1382
2017 More than 20 years in the federal public service 33 53 8 1 1 0 3 89 2 827
2014 Less than 3 years in the federal public service 12 28 14 11 8 8 19 54 27 155
2014 3 to 10 years in the federal public service 22 53 12 6 3 1 3 78 9 1271
2014 11 to 20 years in the federal public service 28 53 11 3 1 1 3 85 4 1635
2014 More than 20 years in the federal public service 34 52 7 2 1 1 5 90 3 1058

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 11 15 3 4 35 19 52 15 303
2017 3 to 10 years in the federal public service 12 18 26 6 6 23 8 44 18 768
2017 11 to 20 years in the federal public service 9 23 24 8 5 21 9 46 19 1381
2017 More than 20 years in the federal public service 10 23 27 5 5 22 7 48 14 828
2014 Less than 3 years in the federal public service 7 14 15 3 1 30 30 51 11 155
2014 3 to 10 years in the federal public service 8 18 25 9 6 24 10 39 22 1269
2014 11 to 20 years in the federal public service 7 18 27 9 7 23 9 37 23 1634
2014 More than 20 years in the federal public service 7 19 27 9 7 23 8 39 22 1057

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 17 7 2 2 18 15 84 6 308
2017 3 to 10 years in the federal public service 42 29 11 3 2 10 3 82 5 769
2017 11 to 20 years in the federal public service 40 35 10 2 2 8 3 84 5 1383
2017 More than 20 years in the federal public service 40 36 10 2 2 7 4 84 4 828
2014 Less than 3 years in the federal public service 27 18 11 2 0 22 20 78 3 155
2014 3 to 10 years in the federal public service 36 34 12 3 2 10 3 81 5 1270
2014 11 to 20 years in the federal public service 37 34 12 3 1 9 3 81 5 1637
2014 More than 20 years in the federal public service 39 34 12 2 1 7 5 82 4 1057

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 18 10 1 1 22 15 80 3 309
2017 3 to 10 years in the federal public service 28 32 16 3 3 15 3 73 7 768
2017 11 to 20 years in the federal public service 27 33 16 5 3 12 3 72 9 1379
2017 More than 20 years in the federal public service 27 34 16 4 2 13 3 74 7 828
2014 Less than 3 years in the federal public service 27 17 9 2 0 24 20 79 4 155
2014 3 to 10 years in the federal public service 25 31 16 4 4 17 3 71 9 1268
2014 11 to 20 years in the federal public service 23 30 19 6 2 16 3 66 10 1635
2014 More than 20 years in the federal public service 26 31 18 5 3 13 5 69 10 1056
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 3 97 309
2017 3 to 10 years in the federal public service 7 93 768
2017 11 to 20 years in the federal public service 8 92 1380
2017 More than 20 years in the federal public service 6 94 827
2014 Less than 3 years in the federal public service 4 96 155
2014 3 to 10 years in the federal public service 7 93 1269
2014 11 to 20 years in the federal public service 7 93 1633
2014 More than 20 years in the federal public service 7 93 1054

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 39 57
2017 11 to 20 years in the federal public service 39 102
2017 More than 20 years in the federal public service 30 51
2014 3 to 10 years in the federal public service 36 91
2014 11 to 20 years in the federal public service 30 114
2014 More than 20 years in the federal public service 30 76

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 77 57
2017 11 to 20 years in the federal public service 78 102
2017 More than 20 years in the federal public service 68 51
2014 3 to 10 years in the federal public service 80 91
2014 11 to 20 years in the federal public service 81 114
2014 More than 20 years in the federal public service 79 76

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 6 102

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 57
2017 11 to 20 years in the federal public service 0 102
2014 3 to 10 years in the federal public service 0 91
2014 11 to 20 years in the federal public service 0 114
2014 More than 20 years in the federal public service 0 76

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 57
2017 11 to 20 years in the federal public service 17 102
2017 More than 20 years in the federal public service 22 51
2014 11 to 20 years in the federal public service 14 114
2014 More than 20 years in the federal public service 16 76

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 57
2017 11 to 20 years in the federal public service 9 102
2017 More than 20 years in the federal public service 20 51
2014 3 to 10 years in the federal public service 11 91
2014 11 to 20 years in the federal public service 13 114
2014 More than 20 years in the federal public service 16 76

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 18 55
2017 11 to 20 years in the federal public service 14 99
2017 More than 20 years in the federal public service 20 51
2014 3 to 10 years in the federal public service 17 91
2014 11 to 20 years in the federal public service 15 114
2014 More than 20 years in the federal public service 11 76

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 22 55
2017 11 to 20 years in the federal public service 26 99
2017 More than 20 years in the federal public service 21 51
2014 3 to 10 years in the federal public service 24 91
2014 11 to 20 years in the federal public service 17 114
2014 More than 20 years in the federal public service 16 76

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 55
2017 11 to 20 years in the federal public service 7 99
2017 More than 20 years in the federal public service 16 51
2014 3 to 10 years in the federal public service 9 91
2014 11 to 20 years in the federal public service 10 114

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 6 99
2017 More than 20 years in the federal public service 0 51
2014 3 to 10 years in the federal public service 6 91
2014 11 to 20 years in the federal public service 5 114

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 20 55
2017 11 to 20 years in the federal public service 17 99
2017 More than 20 years in the federal public service 30 51
2014 3 to 10 years in the federal public service 22 91
2014 11 to 20 years in the federal public service 16 114
2014 More than 20 years in the federal public service 28 76

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 55
2017 11 to 20 years in the federal public service 17 99
2017 More than 20 years in the federal public service 27 51
2014 3 to 10 years in the federal public service 17 91
2014 11 to 20 years in the federal public service 27 114
2014 More than 20 years in the federal public service 28 76

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 55

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 5 99
2014 3 to 10 years in the federal public service 5 91
2014 11 to 20 years in the federal public service 5 114

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 22 55
2017 11 to 20 years in the federal public service 13 99
2014 3 to 10 years in the federal public service 13 91
2014 11 to 20 years in the federal public service 17 114
2014 More than 20 years in the federal public service 9 76

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 55
2017 More than 20 years in the federal public service 0 51

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 55
2017 11 to 20 years in the federal public service 22 99
2017 More than 20 years in the federal public service 20 51
2014 3 to 10 years in the federal public service 12 91
2014 11 to 20 years in the federal public service 21 114
2014 More than 20 years in the federal public service 25 76

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 55
2017 More than 20 years in the federal public service 0 51
2014 3 to 10 years in the federal public service 0 91

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 31 55
2017 11 to 20 years in the federal public service 33 99
2017 More than 20 years in the federal public service 44 51
2014 3 to 10 years in the federal public service 36 91
2014 11 to 20 years in the federal public service 35 114
2014 More than 20 years in the federal public service 36 76

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 25 55
2017 11 to 20 years in the federal public service 32 102
2017 More than 20 years in the federal public service 34 51
2014 3 to 10 years in the federal public service 29 91
2014 11 to 20 years in the federal public service 28 114
2014 More than 20 years in the federal public service 28 76

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 55
2017 11 to 20 years in the federal public service 16 102
2017 More than 20 years in the federal public service 20 51
2014 3 to 10 years in the federal public service 15 91
2014 11 to 20 years in the federal public service 17 114
2014 More than 20 years in the federal public service 18 76

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 11 102
2017 More than 20 years in the federal public service 10 51
2014 3 to 10 years in the federal public service 6 91
2014 11 to 20 years in the federal public service 11 114
2014 More than 20 years in the federal public service 9 76

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 55
2017 11 to 20 years in the federal public service 23 102
2017 More than 20 years in the federal public service 18 51
2014 3 to 10 years in the federal public service 18 91
2014 11 to 20 years in the federal public service 13 114
2014 More than 20 years in the federal public service 15 76

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 5 102

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 9 102

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 55
2017 11 to 20 years in the federal public service 11 102
2014 3 to 10 years in the federal public service 9 91
2014 11 to 20 years in the federal public service 11 114
2014 More than 20 years in the federal public service 9 76

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 12 102
2017 More than 20 years in the federal public service 14 51
2014 3 to 10 years in the federal public service 14 91
2014 11 to 20 years in the federal public service 12 114
2014 More than 20 years in the federal public service 11 76

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 66 55
2017 11 to 20 years in the federal public service 37 102
2017 More than 20 years in the federal public service 41 51
2014 3 to 10 years in the federal public service 48 91
2014 11 to 20 years in the federal public service 51 114
2014 More than 20 years in the federal public service 50 76

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 51

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 51
2014 3 to 10 years in the federal public service 8 88
2014 11 to 20 years in the federal public service 13 111

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 51

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 48

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 48
2014 11 to 20 years in the federal public service 4 111
2014 More than 20 years in the federal public service 0 73

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 10 91
2014 3 to 10 years in the federal public service 7 88
2014 11 to 20 years in the federal public service 6 111

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 51
2017 11 to 20 years in the federal public service 20 91
2017 More than 20 years in the federal public service 18 48
2014 3 to 10 years in the federal public service 14 88
2014 11 to 20 years in the federal public service 18 111
2014 More than 20 years in the federal public service 13 73

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 51
2017 11 to 20 years in the federal public service 14 91
2014 3 to 10 years in the federal public service 19 88
2014 11 to 20 years in the federal public service 11 111
2014 More than 20 years in the federal public service 8 73

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 51
2017 11 to 20 years in the federal public service 8 91
2017 More than 20 years in the federal public service 12 48
2014 3 to 10 years in the federal public service 17 88
2014 11 to 20 years in the federal public service 14 111
2014 More than 20 years in the federal public service 8 73

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 51
2017 11 to 20 years in the federal public service 28 91
2017 More than 20 years in the federal public service 15 48
2014 3 to 10 years in the federal public service 23 88
2014 11 to 20 years in the federal public service 22 111
2014 More than 20 years in the federal public service 23 73

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 51
2017 11 to 20 years in the federal public service 15 91
2017 More than 20 years in the federal public service 15 48
2014 3 to 10 years in the federal public service 9 88
2014 11 to 20 years in the federal public service 7 111
2014 More than 20 years in the federal public service 23 73

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 40 51
2017 11 to 20 years in the federal public service 47 91
2017 More than 20 years in the federal public service 37 48
2014 3 to 10 years in the federal public service 38 88
2014 11 to 20 years in the federal public service 43 111
2014 More than 20 years in the federal public service 35 73

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 48

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 72 51
2017 11 to 20 years in the federal public service 62 91
2017 More than 20 years in the federal public service 59 48
2014 3 to 10 years in the federal public service 65 88
2014 11 to 20 years in the federal public service 60 111
2014 More than 20 years in the federal public service 69 73

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 18 51
2017 11 to 20 years in the federal public service 11 91
2017 More than 20 years in the federal public service 30 48
2014 3 to 10 years in the federal public service 15 88
2014 11 to 20 years in the federal public service 18 111
2014 More than 20 years in the federal public service 11 73

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 93 7 57
2017 11 to 20 years in the federal public service 88 12 102
2017 More than 20 years in the federal public service 83 17 52

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 9 13 0 1 37 13 72 3 308
2017 3 to 10 years in the federal public service 14 15 21 2 3 36 9 53 9 767
2017 11 to 20 years in the federal public service 13 15 23 3 3 35 8 49 10 1380
2017 More than 20 years in the federal public service 12 17 24 2 2 36 7 51 7 828
2014 Less than 3 years in the federal public service 20 12 15 2 0 32 18 66 4 155
2014 3 to 10 years in the federal public service 12 13 21 3 2 40 8 49 10 1269
2014 11 to 20 years in the federal public service 12 13 25 2 3 37 9 45 9 1636
2014 More than 20 years in the federal public service 12 15 24 3 3 37 7 48 10 1058

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 22 9 0 1 21 7 85 2 308
2017 3 to 10 years in the federal public service 25 27 21 3 2 20 2 66 7 770
2017 11 to 20 years in the federal public service 21 27 23 4 3 21 2 62 8 1380
2017 More than 20 years in the federal public service 24 30 21 2 2 20 1 68 5 827
2014 Less than 3 years in the federal public service 35 22 12 3 0 20 8 80 4 155
2014 3 to 10 years in the federal public service 19 24 22 3 2 27 2 62 7 1268
2014 11 to 20 years in the federal public service 18 24 24 3 2 27 3 59 8 1635
2014 More than 20 years in the federal public service 21 24 23 3 3 24 2 61 8 1058
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 28 20 13 18 0 2 48 32 309
2017 3 to 10 years in the federal public service 19 23 18 17 21 0 1 43 39 767
2017 11 to 20 years in the federal public service 20 26 22 13 17 0 2 47 30 1378
2017 More than 20 years in the federal public service 22 24 22 17 12 0 3 47 30 829

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 29 23 11 4 0 1 62 15 309
2017 3 to 10 years in the federal public service 18 28 26 16 12 0 0 46 28 770
2017 11 to 20 years in the federal public service 18 26 27 16 13 0 1 44 29 1376
2017 More than 20 years in the federal public service 19 26 26 17 10 0 1 46 28 827

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 25 21 8 3 1 2 67 11 308
2017 3 to 10 years in the federal public service 21 29 24 15 10 0 1 50 25 766
2017 11 to 20 years in the federal public service 18 26 25 17 13 0 2 45 30 1377
2017 More than 20 years in the federal public service 16 29 24 18 11 1 1 46 29 822

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 19 28 12 7 2 2 50 20 307
2017 3 to 10 years in the federal public service 16 23 22 18 18 1 1 40 37 768
2017 11 to 20 years in the federal public service 14 22 23 19 19 1 1 37 39 1380
2017 More than 20 years in the federal public service 15 22 22 22 16 1 2 39 39 826

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 20 11 5 1 2 7 81 7 309
2017 3 to 10 years in the federal public service 42 27 13 6 4 1 7 74 12 768
2017 11 to 20 years in the federal public service 38 28 13 7 7 0 6 71 15 1374
2017 More than 20 years in the federal public service 35 26 15 8 5 2 9 69 14 827

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 24 17 8 3 1 2 71 12 307
2017 3 to 10 years in the federal public service 32 29 22 9 7 0 0 61 16 769
2017 11 to 20 years in the federal public service 30 29 21 12 7 0 1 60 20 1379
2017 More than 20 years in the federal public service 33 31 21 9 3 1 1 66 13 824

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 30 12 5 4 2 3 78 9 307
2017 3 to 10 years in the federal public service 27 30 23 11 7 1 2 59 18 767
2017 11 to 20 years in the federal public service 20 31 26 14 7 1 1 52 22 1377
2017 More than 20 years in the federal public service 22 32 23 14 7 1 2 55 22 821

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 30 17 9 4 2 2 68 14 307
2017 3 to 10 years in the federal public service 16 30 27 16 10 1 1 46 27 767
2017 11 to 20 years in the federal public service 14 25 24 22 13 1 1 40 36 1377
2017 More than 20 years in the federal public service 15 29 22 20 12 1 1 45 33 826

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 29 18 9 6 2 2 66 16 307
2017 3 to 10 years in the federal public service 23 28 25 13 10 0 1 51 24 767
2017 11 to 20 years in the federal public service 16 27 22 20 13 1 1 44 34 1379
2017 More than 20 years in the federal public service 17 30 22 17 12 1 1 48 29 824

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 35 16 7 4 1 2 72 11 306
2017 3 to 10 years in the federal public service 29 36 19 10 5 1 1 66 15 765
2017 11 to 20 years in the federal public service 26 30 22 11 8 1 1 57 20 1378
2017 More than 20 years in the federal public service 24 30 23 13 8 1 2 55 21 822

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 18 10 3 2 1 2 85 5 307
2017 3 to 10 years in the federal public service 60 22 9 4 3 0 1 83 7 770
2017 11 to 20 years in the federal public service 54 23 12 6 3 0 2 79 9 1379
2017 More than 20 years in the federal public service 60 23 10 3 3 1 1 84 6 827

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 81 6 3 1 2 2 5 94 3 307
2017 3 to 10 years in the federal public service 73 11 5 4 4 0 3 87 8 768
2017 11 to 20 years in the federal public service 73 10 6 3 3 2 3 87 7 1380
2017 More than 20 years in the federal public service 75 11 5 2 2 2 4 91 4 827

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 16 5 1 2 1 4 91 3 306
2017 3 to 10 years in the federal public service 62 21 7 4 3 1 2 86 7 766
2017 11 to 20 years in the federal public service 58 25 10 4 2 0 2 84 6 1378
2017 More than 20 years in the federal public service 66 21 6 2 1 1 2 90 4 828

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 14 5 3 2 2 3 89 5 307
2017 3 to 10 years in the federal public service 63 18 6 5 5 1 2 83 10 769
2017 11 to 20 years in the federal public service 62 18 9 5 3 1 2 83 8 1380
2017 More than 20 years in the federal public service 65 17 8 4 4 1 3 84 8 827

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 4 2 0 1 2 23 95 2 307
2017 3 to 10 years in the federal public service 60 10 3 2 1 0 24 92 4 767
2017 11 to 20 years in the federal public service 56 15 5 3 1 1 19 89 5 1379
2017 More than 20 years in the federal public service 60 13 5 1 1 1 20 91 2 828

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 10 4 1 1 2 5 94 2 305
2017 3 to 10 years in the federal public service 62 19 8 2 1 0 7 88 4 764
2017 11 to 20 years in the federal public service 60 21 9 3 1 1 5 86 4 1372
2017 More than 20 years in the federal public service 64 18 8 2 1 1 6 88 3 821

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 13 12 8 7 2 2 71 16 308
2017 3 to 10 years in the federal public service 61 16 8 5 5 0 4 81 10 769
2017 11 to 20 years in the federal public service 58 22 9 5 3 1 3 83 8 1381
2017 More than 20 years in the federal public service 69 16 6 2 2 1 4 89 4 827

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 22 12 3 2 0 3 83 5 307
2017 3 to 10 years in the federal public service 55 24 12 3 2 1 3 82 5 769
2017 11 to 20 years in the federal public service 51 28 13 4 2 0 2 81 6 1378
2017 More than 20 years in the federal public service 56 24 11 4 2 1 3 83 6 826

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 41 33 5 1 0 0 60 7 310
2017 3 to 10 years in the federal public service 11 29 38 14 7 1 0 40 22 769
2017 11 to 20 years in the federal public service 9 25 40 17 8 0 0 34 25 1381
2017 More than 20 years in the federal public service 9 27 39 18 6 1 0 36 24 828

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 9 33 32 20 1 1 53 13 309
2017 3 to 10 years in the federal public service 9 18 37 23 11 1 1 35 28 767
2017 11 to 20 years in the federal public service 10 23 39 20 8 0 0 27 34 1378
2017 More than 20 years in the federal public service 9 26 38 20 7 0 0 27 35 826

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 19 29 17 10 6 18 2 60 19 308
2017 3 to 10 years in the federal public service 12 30 25 14 8 11 0 47 25 770
2017 11 to 20 years in the federal public service 10 32 27 14 9 9 0 46 24 1381
2017 More than 20 years in the federal public service 14 36 25 9 6 10 0 56 16 826

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 38 15 6 4 7 1 72 11 309
2017 3 to 10 years in the federal public service 13 32 23 17 10 4 1 47 28 769
2017 11 to 20 years in the federal public service 11 31 23 20 12 4 0 44 33 1382
2017 More than 20 years in the federal public service 13 37 21 13 12 4 0 52 26 827
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 10 90 308
2017 3 to 10 years in the federal public service 17 83 768
2017 11 to 20 years in the federal public service 17 83 1379
2017 More than 20 years in the federal public service 15 85 828
2014 Less than 3 years in the federal public service 6 94 155
2014 3 to 10 years in the federal public service 14 86 1265
2014 11 to 20 years in the federal public service 13 87 1635
2014 More than 20 years in the federal public service 13 87 1054

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 69 31 32
2017 3 to 10 years in the federal public service 78 22 126
2017 11 to 20 years in the federal public service 70 30 227
2017 More than 20 years in the federal public service 72 28 127
2014 3 to 10 years in the federal public service 81 19 178
2014 11 to 20 years in the federal public service 78 22 219
2014 More than 20 years in the federal public service 74 26 142

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 23 8 9 4 0 5 78 14 22
2017 3 to 10 years in the federal public service 48 30 6 13 2 1 0 79 15 99
2017 11 to 20 years in the federal public service 38 36 10 7 5 1 2 77 13 160
2017 More than 20 years in the federal public service 44 38 3 7 5 1 1 84 12 91
2014 3 to 10 years in the federal public service 58 26 4 8 2 0 1 85 11 145
2014 11 to 20 years in the federal public service 49 37 4 6 4 1 0 86 10 170
2014 More than 20 years in the federal public service 54 34 5 4 4 0 0 88 8 105
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 22 20 14 12 3 2 27 73 309
2017 3 to 10 years in the federal public service 25 23 20 14 14 2 1 26 74 770
2017 11 to 20 years in the federal public service 31 27 19 9 8 5 2 33 67 1381
2017 More than 20 years in the federal public service 36 25 18 10 6 4 2 38 62 827

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service