2017 Public Service Employee Survey Results for Shared Services Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 52 5 8 2 0 0 86 10 62
2017 Scientific and Professional 21 57 13 5 5 0 0 77 10 39
2017 Administration and Foreign Services 23 48 7 14 7 0 0 71 21 2929
2017 Technical 11 45 17 14 14 0 0 55 28 42
2017 Administrative Support 22 53 4 16 5 0 0 75 21 69
2017 Operational 32 38 7 8 15 0 0 70 23 13
2017 Other 55 32 5 6 2 0 0 87 8 68
2014 Executive 46 39 3 9 3 0 0 84 12 96
2014 Scientific and Professional 32 40 16 12 0 0 0 72 12 40
2014 Administration and Foreign Services 24 41 7 18 10 0 0 65 28 3691
2014 Technical 18 34 11 20 17 0 0 52 37 70
2014 Administrative Support 28 40 8 17 7 0 0 68 24 112
2014 Operational 5 41 0 27 27 0 0 45 55 21
2014 Other 33 37 2 16 12 0 0 69 29 49

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 16 4 2 0 0 0 94 2 62
2017 Scientific and Professional 85 5 3 5 3 0 0 90 7 39
2017 Administration and Foreign Services 57 27 8 3 2 1 2 86 6 2929
2017 Technical 39 35 14 10 0 0 2 76 10 42
2017 Administrative Support 59 33 5 2 1 0 0 92 3 68
2017 Operational 47 38 7 0 0 0 8 92 0 13
2017 Other 66 24 4 0 3 2 0 92 3 68
2014 Executive 74 21 2 2 1 0 0 95 3 96
2014 Scientific and Professional 64 31 2 2 0 0 0 95 2 40
2014 Administration and Foreign Services 56 25 8 5 2 1 2 84 8 3691
2014 Technical 33 28 19 9 4 5 1 65 14 70
2014 Administrative Support 58 28 7 4 4 0 0 85 7 112
2014 Operational 23 30 33 14 0 0 0 53 14 21
2014 Other 80 14 2 4 0 0 0 94 4 49

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 12 5 9 5 0 0 81 14 63
2017 Scientific and Professional 82 5 0 8 5 0 0 87 13 39
2017 Administration and Foreign Services 53 24 8 10 5 0 1 77 15 2934
2017 Technical 42 34 7 7 7 0 2 78 15 42
2017 Administrative Support 57 28 8 5 3 0 0 84 8 69
2017 Operational 67 33 0 0 0 0 0 100 0 12
2017 Other 60 14 2 15 8 0 1 75 24 68
2014 Executive 66 19 7 4 4 0 0 84 8 96
2014 Scientific and Professional 63 22 5 10 0 0 0 85 10 40
2014 Administration and Foreign Services 50 24 9 10 6 0 1 75 16 3687
2014 Technical 41 43 7 4 2 1 2 86 6 70
2014 Administrative Support 63 23 5 5 3 0 1 86 8 112
2014 Operational 50 29 6 6 0 0 9 87 6 21
2014 Other 74 12 2 8 2 0 2 88 10 49

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 40 3 1 3 0 0 92 4 63
2017 Scientific and Professional 38 39 8 5 10 0 0 77 15 39
2017 Administration and Foreign Services 38 38 9 9 6 0 0 76 15 2934
2017 Technical 30 44 19 7 0 0 0 74 7 42
2017 Administrative Support 40 39 11 6 2 2 0 81 8 69
2017 Operational 38 40 15 7 0 0 0 78 7 13
2017 Other 60 31 2 6 1 0 0 92 7 68
2014 Executive 61 26 5 4 3 0 0 87 7 96
2014 Scientific and Professional 35 38 7 15 5 0 0 73 20 40
2014 Administration and Foreign Services 39 36 9 10 6 0 0 75 16 3690
2014 Technical 27 54 9 8 3 0 0 81 10 70
2014 Administrative Support 37 36 8 9 9 0 0 73 18 111
2014 Operational 24 42 9 14 10 0 0 67 24 21
2014 Other 63 29 4 2 2 0 0 92 4 49

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 31 10 6 3 0 2 81 10 63
2017 Scientific and Professional 26 21 21 20 13 0 0 46 33 39
2017 Administration and Foreign Services 19 35 17 15 14 0 1 54 29 2934
2017 Technical 7 32 33 18 9 0 0 39 28 42
2017 Administrative Support 24 38 13 14 12 0 0 61 26 69
2017 Operational 8 38 17 23 15 0 0 45 38 13
2017 Other 41 33 5 13 8 0 0 74 22 68
2014 Executive 39 39 9 8 3 0 1 79 11 96
2014 Scientific and Professional 30 22 20 20 8 0 0 52 28 40
2014 Administration and Foreign Services 13 27 16 21 22 0 1 40 44 3691
2014 Technical 6 28 25 30 12 0 0 34 41 70
2014 Administrative Support 22 30 16 14 17 0 1 53 31 112
2014 Operational 9 14 15 24 38 0 0 23 62 21
2014 Other 25 33 12 14 14 0 2 58 29 49

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 32 8 3 2 0 0 87 5 62
2017 Scientific and Professional 33 36 18 8 5 0 0 69 13 39
2017 Administration and Foreign Services 35 42 11 7 5 0 0 77 12 2933
2017 Technical 36 44 18 0 0 2 0 81 0 41
2017 Administrative Support 26 42 15 7 10 0 0 68 18 69
2017 Operational 55 38 7 0 0 0 0 93 0 13
2017 Other 23 35 21 11 9 1 0 59 21 68
2014 Executive 69 24 3 3 1 0 0 93 4 96
2014 Scientific and Professional 42 27 21 5 5 0 0 69 10 40
2014 Administration and Foreign Services 32 40 14 8 6 0 0 72 14 3691
2014 Technical 38 48 10 0 3 1 0 87 3 70
2014 Administrative Support 22 31 21 13 12 0 0 53 26 112
2014 Operational 39 33 14 0 14 0 0 73 14 21
2014 Other 21 44 17 12 6 0 0 65 19 48

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 21 3 7 2 0 0 89 8 61
2017 Scientific and Professional 51 28 5 13 3 0 0 79 15 39
2017 Administration and Foreign Services 42 38 10 6 4 0 0 80 10 2928
2017 Technical 43 50 5 0 2 0 0 93 2 41
2017 Administrative Support 28 48 11 4 8 0 0 77 12 69
2017 Operational 56 22 22 0 0 0 0 78 0 13
2017 Other 34 31 18 10 6 1 0 66 16 68
2014 Executive 73 22 2 2 1 0 0 95 3 96
2014 Scientific and Professional 52 20 21 2 5 0 0 72 7 40
2014 Administration and Foreign Services 37 40 10 8 5 0 0 77 13 3688
2014 Technical 54 39 3 1 3 0 0 93 4 70
2014 Administrative Support 27 36 15 13 10 0 1 63 22 112
2014 Operational 44 38 9 0 9 0 0 82 9 21
2014 Other 22 53 10 10 4 0 0 76 14 49

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 20 5 5 0 0 0 91 5 61
2017 Scientific and Professional 36 46 13 3 3 0 0 82 5 39
2017 Administration and Foreign Services 39 41 11 6 2 0 0 81 8 2926
2017 Technical 19 59 12 7 2 0 0 78 9 41
2017 Administrative Support 37 41 12 5 5 0 0 78 10 69
2017 Operational 31 30 25 15 0 0 0 60 15 13
2017 Other 52 26 8 9 4 0 0 78 13 68
2014 Executive 70 24 1 5 0 0 0 94 5 96
2014 Scientific and Professional 40 38 10 10 0 2 0 80 10 40
2014 Administration and Foreign Services 35 39 14 7 4 1 0 75 11 3687
2014 Technical 26 51 13 10 0 0 0 77 10 70
2014 Administrative Support 31 44 16 6 2 0 0 76 8 112
2014 Operational 27 34 11 14 14 0 0 60 29 20
2014 Other 49 33 10 4 4 0 0 82 8 49

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 37 8 13 11 0 0 68 24 62
2017 Scientific and Professional 51 39 3 5 3 0 0 90 7 39
2017 Administration and Foreign Services 44 32 11 8 4 0 0 76 12 2930
2017 Technical 31 40 21 5 2 0 0 72 7 41
2017 Administrative Support 40 38 5 5 9 2 0 80 15 69
2017 Operational 47 23 22 0 7 0 0 70 7 13
2017 Other 49 29 9 3 4 2 5 83 8 68
2014 Executive 35 23 16 13 13 0 0 58 26 96
2014 Scientific and Professional 27 48 5 15 0 2 2 79 16 40
2014 Administration and Foreign Services 36 34 14 9 6 1 1 71 15 3688
2014 Technical 26 37 18 11 7 0 0 63 19 70
2014 Administrative Support 35 31 21 8 5 0 0 67 13 111
2014 Operational 33 33 20 5 9 0 0 67 14 21
2014 Other 41 39 10 4 2 2 2 83 6 49

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 6 6 3 8 0 71 40 38 62
2017 Scientific and Professional 23 28 15 10 15 0 8 56 28 39
2017 Administration and Foreign Services 38 25 11 8 8 2 7 69 19 2925
2017 Technical 26 36 11 9 10 5 2 67 21 41
2017 Administrative Support 31 17 11 12 15 3 10 56 31 69
2017 Operational 27 25 32 16 0 0 0 52 16 12
2017 Other 34 10 10 2 12 5 28 65 20 68
2014 Executive 5 8 9 6 9 0 62 35 41 96
2014 Scientific and Professional 17 17 17 23 5 5 15 43 35 40
2014 Administration and Foreign Services 36 26 11 10 9 2 6 68 21 3689
2014 Technical 23 28 17 10 18 0 4 53 29 70
2014 Administrative Support 23 24 14 9 14 4 14 57 27 112
2014 Operational 33 20 20 0 23 5 0 55 24 21
2014 Other 22 21 10 18 4 4 20 57 30 49

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 38 2 6 3 0 0 89 10 63
2017 Scientific and Professional 23 51 13 5 8 0 0 74 13 39
2017 Administration and Foreign Services 26 42 13 10 8 0 0 68 18 2931
2017 Technical 21 45 18 14 2 0 0 66 16 42
2017 Administrative Support 24 50 15 6 6 0 0 74 12 69
2017 Operational 40 22 30 7 0 0 0 63 7 13
2017 Other 30 33 23 6 9 0 0 63 15 68
2014 Executive 48 39 5 5 3 0 0 87 8 96
2014 Scientific and Professional 30 40 18 7 5 0 0 69 12 40
2014 Administration and Foreign Services 20 42 16 12 10 0 0 62 22 3690
2014 Technical 19 47 11 16 6 1 0 67 22 70
2014 Administrative Support 19 36 16 14 15 0 0 55 29 112
2014 Operational 29 27 15 9 20 0 0 56 29 21
2014 Other 21 45 12 10 12 0 0 65 22 49

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 44 12 8 8 0 2 71 16 63
2017 Scientific and Professional 28 33 11 17 8 2 0 63 26 39
2017 Administration and Foreign Services 23 35 19 13 10 0 0 59 23 2933
2017 Technical 19 27 26 14 14 0 0 46 28 42
2017 Administrative Support 29 25 21 5 16 3 0 56 22 69
2017 Operational 25 30 23 15 7 0 0 55 22 13
2017 Other 38 29 19 3 10 0 1 68 12 68
2014 Executive 35 39 12 8 5 0 0 74 13 96
2014 Scientific and Professional 35 33 25 5 2 0 0 68 7 40
2014 Administration and Foreign Services 18 35 20 15 12 0 0 54 27 3688
2014 Technical 8 36 29 12 15 0 0 44 27 70
2014 Administrative Support 20 31 19 15 14 0 1 51 29 112
2014 Operational 14 47 20 0 14 0 6 65 15 21
2014 Other 31 31 10 18 8 2 0 63 27 49

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 45 6 8 3 0 0 83 11 63
2017 Scientific and Professional 18 54 8 15 5 0 0 72 20 39
2017 Administration and Foreign Services 20 37 18 15 10 0 0 58 25 2933
2017 Technical 7 45 37 7 5 0 0 52 12 42
2017 Administrative Support 25 40 17 12 7 0 0 65 19 68
2017 Operational 15 38 32 15 0 0 0 53 15 13
2017 Other 25 33 19 11 10 1 0 59 21 68

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 20 5 2 2 0 0 92 3 63
2017 Scientific and Professional 46 37 13 3 3 0 0 82 5 39
2017 Administration and Foreign Services 32 38 14 9 6 1 0 71 16 2934
2017 Technical 28 40 20 9 2 0 0 68 12 42
2017 Administrative Support 37 37 13 4 7 2 0 75 11 69
2017 Operational 23 47 15 15 0 0 0 70 15 13
2017 Other 34 35 16 6 9 0 0 69 15 68
2014 Executive 68 27 3 1 1 0 0 95 2 96
2014 Scientific and Professional 45 38 5 10 2 0 0 83 12 40
2014 Administration and Foreign Services 27 40 15 10 7 1 0 68 17 3687
2014 Technical 29 38 17 9 7 0 0 67 16 70
2014 Administrative Support 26 42 14 10 7 1 0 69 17 111
2014 Operational 23 37 16 9 10 5 0 62 21 21
2014 Other 31 45 6 10 8 0 0 76 18 49

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 36 9 3 6 0 2 81 10 63
2017 Scientific and Professional 34 36 13 13 3 2 0 71 15 39
2017 Administration and Foreign Services 24 36 17 12 10 1 0 61 22 2935
2017 Technical 19 40 20 11 9 0 0 59 21 42
2017 Administrative Support 20 44 10 11 14 2 0 65 25 69
2017 Operational 31 25 30 7 7 0 0 56 15 13
2017 Other 27 40 20 4 9 0 0 68 13 68

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 25 2 2 3 0 0 94 5 63
2017 Scientific and Professional 36 47 15 3 0 0 0 82 3 39
2017 Administration and Foreign Services 43 36 13 5 4 0 0 79 8 2924
2017 Technical 53 38 2 2 5 0 0 90 7 41
2017 Administrative Support 47 41 5 3 5 0 0 87 7 69
2017 Operational 61 24 15 0 0 0 0 85 0 13
2017 Other 40 38 13 2 7 0 0 78 9 68
2014 Executive 69 24 4 2 1 0 0 93 3 96
2014 Scientific and Professional 55 30 10 5 0 0 0 85 5 40
2014 Administration and Foreign Services 50 32 11 4 3 0 0 82 7 3689
2014 Technical 55 29 9 4 3 0 0 84 7 70
2014 Administrative Support 48 31 14 3 4 1 0 79 6 112
2014 Operational 38 47 9 0 6 0 0 85 6 21
2014 Other 43 41 4 10 2 0 0 84 12 49

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 30 2 5 3 0 0 90 8 63
2017 Scientific and Professional 31 57 8 5 0 0 0 87 5 39
2017 Administration and Foreign Services 27 40 14 11 7 0 0 67 19 2923
2017 Technical 30 37 19 7 7 0 0 67 14 42
2017 Administrative Support 21 39 14 10 15 0 0 61 25 69
2017 Operational 40 45 7 0 7 0 0 85 7 13
2017 Other 27 44 13 8 7 0 0 72 15 68
2014 Executive 49 43 4 3 1 0 0 92 4 96
2014 Scientific and Professional 30 45 12 2 11 0 0 74 13 40
2014 Administration and Foreign Services 18 39 16 15 12 0 0 58 26 3688
2014 Technical 10 50 21 11 9 0 0 59 19 70
2014 Administrative Support 20 34 13 12 21 1 0 54 33 112
2014 Operational 14 42 10 9 24 0 0 56 33 21
2014 Other 18 33 16 10 16 4 2 54 28 49

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 32 6 2 5 0 0 87 6 63
2017 Scientific and Professional 33 42 13 10 3 0 0 75 12 39
2017 Administration and Foreign Services 31 36 17 9 6 0 0 67 16 2924
2017 Technical 32 35 19 9 5 0 0 67 14 42
2017 Administrative Support 33 29 24 3 11 0 0 62 14 69
2017 Operational 55 30 0 0 15 0 0 85 15 13
2017 Other 38 32 16 4 10 0 0 70 14 68
2014 Executive 42 42 5 9 1 0 0 84 10 96
2014 Scientific and Professional 37 32 17 8 5 0 0 69 13 40
2014 Administration and Foreign Services 24 36 17 11 10 0 0 61 22 3687
2014 Technical 15 41 22 15 7 0 0 56 22 69
2014 Administrative Support 26 30 17 15 12 1 0 57 26 112
2014 Operational 20 27 18 10 24 0 0 47 35 21
2014 Other 29 26 20 6 18 0 0 55 24 49

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 31 13 5 6 0 0 76 11 63
2017 Scientific and Professional 36 26 23 10 5 0 0 62 15 39
2017 Administration and Foreign Services 28 36 16 12 8 0 0 63 20 2928
2017 Technical 27 33 19 14 5 2 0 62 19 42
2017 Administrative Support 25 46 16 7 6 0 0 71 13 69
2017 Operational 48 22 16 7 7 0 0 70 15 13
2017 Other 35 43 11 1 10 0 0 78 11 68
2014 Executive 38 38 9 12 3 0 0 76 15 96
2014 Scientific and Professional 35 30 20 13 2 0 0 64 16 40
2014 Administration and Foreign Services 23 36 18 13 11 0 0 59 23 3683
2014 Technical 11 35 23 16 15 0 0 47 31 70
2014 Administrative Support 27 38 13 10 12 1 0 66 22 112
2014 Operational 9 33 9 29 20 0 0 42 48 21
2014 Other 23 43 12 8 14 0 0 65 22 49

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 37 2 5 3 0 0 90 8 62
2017 Scientific and Professional 38 39 8 13 3 0 0 77 15 39
2017 Administration and Foreign Services 32 38 14 9 6 0 0 70 15 2927
2017 Technical 33 53 5 5 2 2 0 88 7 42
2017 Administrative Support 35 39 12 7 6 0 0 75 13 69
2017 Operational 55 38 7 0 0 0 0 93 0 13
2017 Other 33 45 12 3 6 0 0 79 9 68
2014 Executive 56 29 7 3 4 0 0 85 7 96
2014 Scientific and Professional 42 25 15 16 2 0 0 67 18 40
2014 Administration and Foreign Services 28 41 15 10 6 0 0 69 16 3688
2014 Technical 35 48 6 8 4 0 0 83 12 70
2014 Administrative Support 26 39 14 10 11 1 0 65 20 112
2014 Operational 33 32 6 20 9 0 0 65 29 21
2014 Other 21 43 20 6 10 0 0 63 16 49

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 13 21 27 32 0 2 19 60 63
2017 Scientific and Professional 36 38 24 3 0 0 0 74 3 39
2017 Administration and Foreign Services 34 38 15 7 5 0 1 72 12 2931
2017 Technical 31 49 13 5 2 0 0 80 7 42
2017 Administrative Support 51 29 11 3 2 3 1 84 4 69
2017 Operational 38 30 23 9 0 0 0 68 9 13
2017 Other 50 30 10 6 2 0 1 81 9 68
2014 Executive 7 15 15 28 33 1 1 23 62 95
2014 Scientific and Professional 30 35 33 2 0 0 0 64 2 40
2014 Administration and Foreign Services 33 36 18 7 5 0 1 70 12 3689
2014 Technical 30 44 14 6 3 0 3 77 9 70
2014 Administrative Support 42 31 14 5 5 3 1 76 10 112
2014 Operational 37 48 9 0 0 0 6 90 0 21
2014 Other 45 33 14 4 2 0 2 79 6 49

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 35 37 5 8 0 2 13 49 62
2017 Scientific and Professional 5 28 39 10 10 5 3 22 37 39
2017 Administration and Foreign Services 16 30 34 13 5 1 2 18 47 2919
2017 Technical 9 44 34 7 2 0 3 10 55 42
2017 Administrative Support 8 14 43 23 9 2 1 33 22 69
2017 Operational 7 7 32 31 15 0 7 49 16 13
2017 Other 13 20 29 22 9 4 3 34 35 68
2014 Executive 12 33 36 15 3 0 1 18 46 96
2014 Scientific and Professional 7 32 43 7 7 0 2 15 41 40
2014 Administration and Foreign Services 20 34 30 10 4 1 2 14 55 3680
2014 Technical 12 29 43 12 4 0 0 15 41 70
2014 Administrative Support 16 40 18 11 8 2 5 21 60 111
2014 Operational 26 29 27 14 0 5 0 14 57 21
2014 Other 8 31 35 14 4 2 6 20 42 49

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 32 22 20 10 0 2 30 47 62
2017 Scientific and Professional 15 25 23 19 8 5 5 29 45 39
2017 Administration and Foreign Services 24 28 28 10 6 2 2 16 55 2919
2017 Technical 26 45 17 2 5 3 3 8 75 42
2017 Administrative Support 23 10 29 17 13 5 4 33 36 69
2017 Operational 8 25 43 8 16 0 0 24 33 12
2017 Other 19 14 27 8 18 9 5 31 39 68
2014 Executive 20 33 28 13 6 0 0 19 53 96
2014 Scientific and Professional 10 40 31 7 10 2 0 18 51 40
2014 Administration and Foreign Services 31 30 23 8 5 2 1 13 63 3682
2014 Technical 32 41 17 4 3 3 0 7 76 69
2014 Administrative Support 29 28 14 10 10 6 3 21 63 112
2014 Operational 59 14 14 9 0 5 0 10 76 21
2014 Other 24 20 20 12 14 4 4 29 49 49

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 34 32 12 3 0 0 15 53 62
2017 Scientific and Professional 13 38 23 18 5 3 0 24 53 39
2017 Administration and Foreign Services 31 30 23 9 3 2 2 13 63 2923
2017 Technical 35 44 14 0 2 3 3 3 83 42
2017 Administrative Support 14 20 29 21 8 3 6 31 37 69
2017 Operational 7 38 30 17 7 0 0 25 45 13
2017 Other 21 16 19 17 12 8 8 34 43 68
2014 Executive 34 30 24 7 4 0 0 11 65 96
2014 Scientific and Professional 27 33 27 7 5 0 0 12 60 40
2014 Administration and Foreign Services 34 29 23 7 3 2 2 11 66 3678
2014 Technical 64 20 5 7 0 1 3 7 87 70
2014 Administrative Support 32 19 22 12 10 2 3 23 53 112
2014 Operational 61 10 5 9 0 9 6 11 84 21
2014 Other 31 26 22 12 2 2 4 15 61 49

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 36 29 7 2 0 2 8 63 63
2017 Scientific and Professional 15 17 32 15 15 5 0 32 34 39
2017 Administration and Foreign Services 15 21 33 20 7 1 3 28 38 2910
2017 Technical 14 32 42 2 5 0 5 8 48 42
2017 Administrative Support 7 11 31 28 16 5 3 48 19 68
2017 Operational 0 0 25 45 23 0 7 74 0 13
2017 Other 7 5 21 30 27 6 5 63 14 67
2014 Executive 27 34 30 7 1 0 0 8 61 96
2014 Scientific and Professional 7 18 45 25 5 0 0 30 26 40
2014 Administration and Foreign Services 17 20 32 20 7 1 2 28 39 3670
2014 Technical 12 18 42 22 4 2 1 26 31 68
2014 Administrative Support 15 11 27 20 18 3 7 42 28 111
2014 Operational 27 0 32 14 18 5 5 35 30 21
2014 Other 18 12 14 29 19 0 8 51 33 49

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 34 29 10 5 0 0 15 56 62
2017 Scientific and Professional 15 29 26 10 13 5 3 25 47 39
2017 Administration and Foreign Services 22 27 27 13 6 2 3 20 52 2911
2017 Technical 28 33 29 5 0 0 5 5 64 42
2017 Administrative Support 15 12 21 30 15 3 4 49 29 68
2017 Operational 15 47 8 8 15 0 7 24 67 13
2017 Other 12 12 12 14 35 6 9 57 28 67
2014 Executive 35 30 27 4 3 0 0 7 66 96
2014 Scientific and Professional 12 36 25 12 7 0 7 21 52 40
2014 Administration and Foreign Services 29 27 24 11 5 1 3 17 58 3677
2014 Technical 29 37 18 7 5 2 1 13 68 70
2014 Administrative Support 24 17 25 15 14 1 4 31 42 112
2014 Operational 53 20 9 9 5 5 0 14 76 21
2014 Other 18 16 18 23 12 4 8 40 39 49

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 30 26 18 10 0 0 28 46 62
2017 Scientific and Professional 23 10 21 18 13 8 7 36 39 39
2017 Administration and Foreign Services 17 23 26 19 9 3 4 30 43 2912
2017 Technical 14 19 27 21 9 7 2 34 37 42
2017 Administrative Support 11 11 28 20 15 6 8 41 26 68
2017 Operational 0 25 15 38 7 8 7 53 29 13
2017 Other 15 7 16 8 28 15 11 48 30 68
2014 Executive 12 22 45 15 6 0 0 21 35 96
2014 Scientific and Professional 16 25 22 20 5 5 7 28 46 40
2014 Administration and Foreign Services 16 19 25 22 11 3 5 36 37 3672
2014 Technical 15 7 27 23 19 1 8 47 23 69
2014 Administrative Support 16 16 16 20 15 8 8 42 39 112
2014 Operational 10 14 18 18 20 5 15 47 30 21
2014 Other 6 26 20 12 14 6 14 33 41 49

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 28 34 3 3 0 0 6 60 62
2017 Scientific and Professional 8 33 33 10 8 5 3 19 44 39
2017 Administration and Foreign Services 28 27 28 10 4 2 2 14 57 2917
2017 Technical 30 16 41 5 3 5 0 8 49 42
2017 Administrative Support 15 13 30 19 10 6 7 33 32 68
2017 Operational 7 32 31 15 0 0 15 17 47 13
2017 Other 21 13 18 19 16 6 6 40 39 68
2014 Executive 25 26 38 11 1 0 0 11 51 96
2014 Scientific and Professional 17 33 32 12 2 2 0 15 52 40
2014 Administration and Foreign Services 26 27 29 11 4 2 2 15 55 3685
2014 Technical 41 26 19 10 4 1 0 14 67 70
2014 Administrative Support 26 20 15 16 16 1 6 34 50 112
2014 Operational 38 24 14 0 14 5 6 15 69 21
2014 Other 22 20 29 14 8 2 4 24 46 49
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 11 3 6 2 0 0 89 8 63
2017 Scientific and Professional 75 13 5 5 3 0 0 87 8 39
2017 Administration and Foreign Services 57 22 8 6 5 0 2 81 11 2933
2017 Technical 44 25 14 7 2 0 7 75 10 42
2017 Administrative Support 47 31 7 4 5 0 6 82 10 69
2017 Operational 70 22 8 0 0 0 0 92 0 13
2017 Other 65 9 6 6 8 2 4 79 15 68
2014 Executive 74 19 4 2 0 0 1 94 2 96
2014 Scientific and Professional 64 23 5 5 2 0 0 88 7 40
2014 Administration and Foreign Services 59 20 8 6 4 0 2 82 11 3689
2014 Technical 61 11 10 2 3 0 13 83 5 70
2014 Administrative Support 70 15 4 3 4 2 2 89 7 112
2014 Operational 76 9 5 6 0 0 5 89 6 21
2014 Other 69 14 4 6 2 0 4 87 8 49

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 32 9 3 2 0 3 86 5 63
2017 Scientific and Professional 41 24 5 15 5 5 5 72 22 39
2017 Administration and Foreign Services 29 30 17 7 6 5 6 66 15 2933
2017 Technical 12 35 35 12 0 2 5 50 13 42
2017 Administrative Support 25 35 14 6 9 9 2 67 17 69
2017 Operational 31 15 30 0 7 8 9 55 9 13
2017 Other 37 26 6 4 2 10 15 83 9 68
2014 Executive 50 28 16 3 2 1 0 79 5 96
2014 Scientific and Professional 35 48 7 5 2 2 0 85 8 40
2014 Administration and Foreign Services 34 29 15 7 6 5 5 69 14 3690
2014 Technical 24 39 13 10 6 0 9 69 17 69
2014 Administrative Support 28 27 16 9 13 4 3 60 23 112
2014 Operational 24 53 9 0 14 0 0 77 14 21
2014 Other 41 37 14 2 0 4 2 83 2 49

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 21 3 2 2 0 0 94 3 61
2017 Scientific and Professional 64 24 5 8 0 0 0 87 8 38
2017 Administration and Foreign Services 45 31 11 7 5 1 1 77 12 2933
2017 Technical 31 48 16 5 0 0 0 79 5 42
2017 Administrative Support 37 28 13 8 11 3 0 67 20 69
2017 Operational 55 15 15 0 7 0 7 76 8 13
2017 Other 55 22 7 5 6 1 4 81 11 68
2014 Executive 61 34 3 0 2 0 0 95 2 96
2014 Scientific and Professional 50 27 13 7 2 0 0 77 10 40
2014 Administration and Foreign Services 46 29 10 8 6 1 0 76 14 3690
2014 Technical 41 37 8 9 4 0 0 78 13 70
2014 Administrative Support 33 29 13 9 13 3 0 64 22 112
2014 Operational 39 18 33 5 5 0 0 58 9 21
2014 Other 57 33 8 0 2 0 0 90 2 49

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 25 9 3 6 0 0 81 10 63
2017 Scientific and Professional 38 26 8 15 5 3 5 69 22 39
2017 Administration and Foreign Services 28 35 15 11 7 3 1 66 18 2931
2017 Technical 18 40 31 2 0 5 5 64 3 42
2017 Administrative Support 25 34 15 8 12 2 5 63 22 69
2017 Operational 8 46 15 15 0 0 17 64 18 13
2017 Other 44 29 10 5 7 3 3 78 12 68
2014 Executive 31 56 5 5 1 0 1 88 6 96
2014 Scientific and Professional 30 35 10 15 8 2 0 66 24 40
2014 Administration and Foreign Services 24 38 15 12 6 3 2 65 19 3690
2014 Technical 23 37 17 10 3 2 7 67 14 70
2014 Administrative Support 21 32 15 14 5 8 4 60 23 112
2014 Operational 20 29 14 5 14 9 10 60 23 21
2014 Other 39 33 10 12 4 2 0 73 17 49

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 25 6 5 3 0 0 86 8 63
2017 Scientific and Professional 28 26 10 15 3 15 3 66 22 39
2017 Administration and Foreign Services 25 26 17 11 9 11 1 59 22 2926
2017 Technical 13 17 31 5 7 21 5 41 16 41
2017 Administrative Support 25 20 16 9 11 18 2 55 25 69
2017 Operational 16 16 44 0 0 25 0 41 0 13
2017 Other 37 17 7 3 8 24 3 74 16 68
2014 Executive 50 36 7 4 1 0 1 87 5 96
2014 Scientific and Professional 30 20 12 7 13 17 0 60 25 40
2014 Administration and Foreign Services 22 26 19 11 9 10 3 56 23 3689
2014 Technical 27 20 21 10 1 12 9 59 14 70
2014 Administrative Support 19 17 19 17 13 11 4 42 36 112
2014 Operational 18 12 23 9 5 18 15 45 21 21
2014 Other 33 39 4 8 6 10 0 80 16 49

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 35 13 6 8 3 5 71 15 63
2017 Scientific and Professional 21 18 18 13 3 25 3 54 21 39
2017 Administration and Foreign Services 13 20 21 13 11 19 3 42 31 2928
2017 Technical 0 21 29 15 5 29 2 30 28 41
2017 Administrative Support 15 20 24 3 13 24 2 47 21 69
2017 Operational 0 31 45 0 0 15 9 40 0 13
2017 Other 23 6 20 9 5 30 6 46 23 68
2014 Executive 20 40 20 16 3 0 1 61 19 96
2014 Scientific and Professional 12 22 17 15 13 15 5 43 35 40
2014 Administration and Foreign Services 11 20 23 15 13 14 4 38 34 3690
2014 Technical 9 16 26 19 7 13 9 32 34 70
2014 Administrative Support 12 18 22 13 18 14 4 36 38 112
2014 Operational 20 20 24 5 14 14 5 48 22 21
2014 Other 16 22 18 16 10 14 2 46 32 49

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 33 8 0 2 2 0 91 2 63
2017 Scientific and Professional 48 39 7 3 3 0 0 88 5 39
2017 Administration and Foreign Services 46 37 8 5 3 1 0 84 8 2922
2017 Technical 26 64 10 0 0 0 0 90 0 41
2017 Administrative Support 43 31 16 2 4 3 0 77 7 69
2017 Operational 62 22 15 0 0 0 0 85 0 13
2017 Other 63 18 9 8 1 0 2 82 9 68
2014 Executive 52 43 4 1 0 0 0 95 1 96
2014 Scientific and Professional 37 40 20 0 2 0 0 78 2 40
2014 Administration and Foreign Services 43 40 9 5 2 1 0 83 8 3690
2014 Technical 40 43 12 4 0 1 0 83 5 70
2014 Administrative Support 38 39 7 8 6 3 0 79 14 112
2014 Operational 47 48 0 0 5 0 0 95 5 21
2014 Other 41 55 4 0 0 0 0 96 0 49
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 40 9 5 3 1 0 82 8 63
2017 Scientific and Professional 41 39 8 5 3 0 5 84 8 39
2017 Administration and Foreign Services 39 33 13 8 6 1 1 73 14 2932
2017 Technical 23 26 29 9 7 2 2 52 17 42
2017 Administrative Support 35 40 7 6 8 2 2 78 15 69
2017 Operational 22 40 0 15 15 0 7 67 33 13
2017 Other 47 23 13 5 7 3 2 74 12 67
2014 Executive 43 36 12 5 5 0 0 78 10 96
2014 Scientific and Professional 52 27 16 2 2 0 0 79 5 40
2014 Administration and Foreign Services 35 34 14 9 6 1 1 70 15 3691
2014 Technical 23 42 19 7 8 0 2 66 15 70
2014 Administrative Support 36 26 15 12 8 2 0 64 21 112
2014 Operational 23 24 20 14 10 9 0 52 27 21
2014 Other 35 35 22 8 0 0 0 69 8 49

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 28 5 2 3 0 0 91 5 63
2017 Scientific and Professional 52 20 8 10 5 0 5 76 16 39
2017 Administration and Foreign Services 46 31 12 6 4 2 1 78 10 2933
2017 Technical 28 27 23 5 10 7 0 59 16 42
2017 Administrative Support 41 30 5 8 6 6 3 78 16 69
2017 Operational 40 31 7 0 7 8 7 83 9 13
2017 Other 60 24 4 6 2 3 2 87 8 68
2014 Executive 52 27 11 6 4 0 0 79 10 96
2014 Scientific and Professional 55 25 11 5 2 2 0 81 8 40
2014 Administration and Foreign Services 41 31 13 6 5 2 1 75 11 3691
2014 Technical 27 42 18 7 4 3 0 71 11 70
2014 Administrative Support 42 22 17 9 6 4 1 66 16 112
2014 Operational 33 24 0 23 5 9 6 68 32 21
2014 Other 47 33 10 8 2 0 0 80 10 49

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 35 6 3 5 0 0 86 8 63
2017 Scientific and Professional 46 34 5 7 3 0 5 84 11 39
2017 Administration and Foreign Services 42 33 11 7 5 0 0 76 13 2935
2017 Technical 23 31 22 12 7 5 0 57 20 42
2017 Administrative Support 42 25 11 7 7 6 2 72 16 69
2017 Operational 30 40 0 7 7 8 8 83 17 13
2017 Other 56 30 4 4 3 2 2 89 7 68
2014 Executive 52 28 8 7 4 0 0 80 11 96
2014 Scientific and Professional 47 32 16 0 5 0 0 79 5 40
2014 Administration and Foreign Services 38 35 11 9 6 1 0 73 15 3689
2014 Technical 22 49 8 10 9 1 2 73 19 70
2014 Administrative Support 44 24 13 11 6 2 0 70 17 112
2014 Operational 23 26 14 24 9 5 0 51 35 21
2014 Other 49 35 10 6 0 0 0 84 6 49

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 13 6 2 3 0 0 89 5 63
2017 Scientific and Professional 90 3 2 3 3 0 0 93 5 39
2017 Administration and Foreign Services 76 15 3 2 2 0 1 92 5 2933
2017 Technical 52 23 9 2 5 5 5 82 8 42
2017 Administrative Support 67 15 6 1 8 0 3 84 10 69
2017 Operational 85 7 7 0 0 0 0 93 0 13
2017 Other 78 9 2 4 6 0 2 88 10 68
2014 Executive 78 13 2 2 4 0 1 91 6 96
2014 Scientific and Professional 84 12 3 0 0 0 0 97 0 40
2014 Administration and Foreign Services 73 15 5 2 3 0 2 90 5 3689
2014 Technical 65 13 7 2 3 0 10 87 5 70
2014 Administrative Support 82 13 0 2 1 1 2 97 3 112
2014 Operational 82 14 0 0 0 0 5 100 0 21
2014 Other 78 16 2 0 0 0 4 98 0 49

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 25 3 2 2 2 13 93 4 63
2017 Scientific and Professional 72 8 12 0 5 0 2 82 5 39
2017 Administration and Foreign Services 58 24 6 4 3 3 2 86 8 2927
2017 Technical 35 23 14 0 9 16 2 71 11 42
2017 Administrative Support 39 24 12 4 14 3 4 68 19 69
2017 Operational 40 31 15 0 7 0 8 76 8 13
2017 Other 55 26 8 3 0 4 5 88 3 68
2014 Executive 40 29 8 0 3 3 16 86 4 96
2014 Scientific and Professional 52 20 11 7 2 5 2 78 11 40
2014 Administration and Foreign Services 50 26 8 4 5 4 3 81 10 3691
2014 Technical 40 29 17 0 6 1 6 75 6 70
2014 Administrative Support 41 25 10 5 9 9 1 73 16 111
2014 Operational 39 29 18 0 5 0 9 75 5 21
2014 Other 61 14 14 2 0 2 6 82 2 49

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 20 13 3 3 0 0 81 6 63
2017 Scientific and Professional 64 21 7 3 3 0 3 87 5 39
2017 Administration and Foreign Services 58 26 8 4 3 1 1 85 7 2931
2017 Technical 31 46 14 0 2 7 0 82 2 42
2017 Administrative Support 54 17 15 2 9 2 2 74 11 69
2017 Operational 70 8 0 15 0 0 7 84 16 13
2017 Other 62 27 8 0 0 2 2 91 0 68

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 14 11 6 2 2 0 81 8 63
2017 Scientific and Professional 70 13 10 0 5 0 3 85 5 39
2017 Administration and Foreign Services 56 24 11 4 3 2 0 82 7 2931
2017 Technical 38 29 21 2 5 5 0 70 7 42
2017 Administrative Support 61 13 14 0 9 2 2 76 10 69
2017 Operational 62 16 7 7 0 0 7 84 8 13
2017 Other 65 17 11 3 0 1 3 85 4 68

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 26 9 6 2 0 0 83 8 62
2017 Scientific and Professional 56 19 16 5 5 0 0 74 10 38
2017 Administration and Foreign Services 52 26 10 6 4 0 0 79 10 2931
2017 Technical 26 27 30 5 7 5 0 56 12 42
2017 Administrative Support 55 20 13 4 6 0 2 77 10 69
2017 Operational 60 32 0 7 0 0 0 93 7 13
2017 Other 58 24 9 6 0 1 2 85 6 68
2014 Executive 57 30 6 4 2 0 0 88 6 96
2014 Scientific and Professional 53 28 8 5 3 3 0 84 8 39
2014 Administration and Foreign Services 47 29 11 7 6 1 0 77 12 3689
2014 Technical 26 43 17 9 5 0 0 69 14 70
2014 Administrative Support 39 31 11 11 6 1 0 70 18 112
2014 Operational 38 23 20 20 0 0 0 61 20 21
2014 Other 57 24 10 8 0 0 0 82 8 49
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 40 8 2 2 2 6 88 4 62
2017 Scientific and Professional 18 28 19 8 0 9 18 64 11 11
2017 Administration and Foreign Services 22 32 20 8 5 5 8 62 15 825
2014 Executive 31 45 8 6 4 0 5 80 11 95
2014 Scientific and Professional 13 47 20 7 0 7 7 69 8 15
2014 Administration and Foreign Services 21 31 20 10 7 4 6 58 19 999
2014 Technical 8 8 51 6 19 8 0 17 27 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 40 8 8 6 0 0 78 14 63
2017 Scientific and Professional 20 39 15 5 8 13 0 68 14 39
2017 Administration and Foreign Services 21 27 21 10 7 13 0 55 20 2936
2017 Technical 10 28 34 2 10 17 0 45 14 41
2017 Administrative Support 28 32 16 8 3 12 2 70 12 69
2017 Operational 25 23 45 0 0 7 0 52 0 13
2017 Other 38 20 9 4 6 21 2 76 12 68
2014 Executive 41 38 9 8 3 0 0 79 11 96
2014 Scientific and Professional 20 32 18 17 0 12 0 59 20 40
2014 Administration and Foreign Services 18 30 22 9 8 13 0 55 19 3690
2014 Technical 15 26 29 9 9 12 0 47 20 70
2014 Administrative Support 21 32 16 7 8 15 1 63 18 112
2014 Operational 24 9 29 14 10 14 0 39 28 21
2014 Other 39 31 22 4 4 0 0 69 8 49

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 36 8 10 6 0 0 76 16 63
2017 Scientific and Professional 23 37 23 13 5 0 0 59 18 39
2017 Administration and Foreign Services 16 25 22 18 15 3 0 43 35 2935
2017 Technical 7 27 28 9 26 2 0 35 36 42
2017 Administrative Support 25 32 17 9 14 1 2 59 24 69
2017 Operational 25 22 22 15 8 7 0 51 25 13
2017 Other 35 20 16 8 11 7 3 61 22 68
2014 Executive 40 43 10 4 3 0 0 83 7 96
2014 Scientific and Professional 17 32 10 33 2 5 0 52 37 40
2014 Administration and Foreign Services 12 25 23 19 17 4 0 39 37 3690
2014 Technical 7 19 27 24 22 1 0 26 46 70
2014 Administrative Support 17 27 14 21 14 5 1 47 38 112
2014 Operational 5 20 15 18 42 0 0 24 61 21
2014 Other 43 18 8 18 12 0 0 61 31 49

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 41 14 14 8 2 0 63 23 63
2017 Scientific and Professional 18 36 15 20 10 0 0 54 31 39
2017 Administration and Foreign Services 11 22 23 19 18 6 0 35 40 2928
2017 Technical 7 12 33 12 27 9 0 21 43 41
2017 Administrative Support 20 30 15 11 14 9 2 56 28 69
2017 Operational 25 8 15 15 15 22 0 42 39 13
2017 Other 26 13 17 12 10 20 2 51 28 67
2014 Executive 20 40 16 19 6 0 0 60 25 96
2014 Scientific and Professional 15 17 33 22 7 5 0 34 31 40
2014 Administration and Foreign Services 8 20 24 22 20 7 0 30 45 3687
2014 Technical 4 11 22 28 34 1 0 15 63 70
2014 Administrative Support 15 20 15 20 18 12 1 40 43 112
2014 Operational 5 11 16 19 49 0 0 16 68 20
2014 Other 25 26 6 12 24 6 0 54 39 49

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 41 10 8 5 0 0 78 13 63
2017 Scientific and Professional 23 26 13 13 15 10 0 55 31 39
2017 Administration and Foreign Services 15 24 19 17 19 7 0 42 38 2932
2017 Technical 7 21 23 14 29 5 0 30 45 41
2017 Administrative Support 22 29 16 5 17 10 2 57 25 69
2017 Operational 33 0 15 0 22 30 0 47 32 13
2017 Other 26 20 10 18 11 13 2 53 34 68
2014 Executive 37 33 17 7 5 1 0 71 13 96
2014 Scientific and Professional 13 31 26 15 10 5 0 46 27 39
2014 Administration and Foreign Services 10 21 21 17 21 9 0 35 43 3688
2014 Technical 4 8 22 26 31 9 0 14 62 70
2014 Administrative Support 16 20 12 19 17 14 1 43 42 111
2014 Operational 5 10 29 18 29 9 0 17 52 21
2014 Other 31 17 12 10 24 6 0 50 37 49

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 43 17 11 8 3 0 63 19 63
2017 Scientific and Professional 13 24 20 20 21 3 0 37 42 39
2017 Administration and Foreign Services 13 26 19 21 18 4 0 40 40 2934
2017 Technical 7 27 25 17 17 7 0 36 36 41
2017 Administrative Support 19 32 13 12 16 6 2 55 31 69
2017 Operational 23 17 15 22 15 7 0 44 40 13
2017 Other 24 30 17 6 11 11 2 61 19 68
2014 Executive 20 39 17 18 7 0 0 58 25 96
2014 Scientific and Professional 12 25 23 17 17 5 0 39 37 40
2014 Administration and Foreign Services 9 24 20 23 21 4 0 34 45 3688
2014 Technical 3 19 23 27 25 2 0 23 54 70
2014 Administrative Support 15 20 14 20 24 6 1 37 47 111
2014 Operational 9 5 9 39 38 0 0 14 77 21
2014 Other 22 29 18 6 22 0 2 52 29 49
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 41 8 8 5 0 0 80 13 63
2017 Scientific and Professional 23 28 28 15 5 0 0 51 20 39
2017 Administration and Foreign Services 17 36 22 14 9 1 0 53 24 2933
2017 Technical 12 31 36 14 5 2 0 44 19 42
2017 Administrative Support 24 34 16 10 14 3 0 60 24 68
2017 Operational 23 32 30 0 7 0 7 60 8 13
2017 Other 34 41 11 6 6 1 2 77 12 68
2014 Executive 44 47 6 2 1 0 0 91 3 96
2014 Scientific and Professional 22 45 15 13 5 0 0 67 18 40
2014 Administration and Foreign Services 18 37 21 13 10 1 0 55 24 3690
2014 Technical 10 33 24 19 10 4 0 45 30 70
2014 Administrative Support 28 31 14 9 13 4 1 62 23 112
2014 Operational 18 35 18 15 9 5 0 55 25 21
2014 Other 31 41 10 12 6 0 0 71 18 49

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 35 6 0 2 0 0 92 2 63
2017 Scientific and Professional 39 34 20 3 0 5 0 76 3 39
2017 Administration and Foreign Services 26 41 18 6 3 5 0 72 9 2925
2017 Technical 31 27 28 5 2 7 0 62 8 41
2017 Administrative Support 28 30 16 7 7 11 2 66 16 69
2017 Operational 56 22 15 0 0 7 0 84 0 13
2017 Other 38 31 18 5 2 5 2 74 7 68
2014 Executive 43 44 7 5 0 1 0 87 5 96
2014 Scientific and Professional 31 38 15 0 8 8 0 75 8 39
2014 Administration and Foreign Services 26 41 17 6 3 6 1 72 10 3689
2014 Technical 27 45 17 3 3 5 0 75 6 70
2014 Administrative Support 23 37 19 5 3 13 1 69 9 112
2014 Operational 18 46 30 6 0 0 0 64 6 21
2014 Other 27 37 8 12 4 6 4 72 19 48

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 21 8 3 2 0 0 88 5 63
2017 Scientific and Professional 47 17 23 8 0 5 0 67 8 39
2017 Administration and Foreign Services 29 37 14 9 5 4 1 69 15 2930
2017 Technical 18 33 14 12 13 5 5 57 28 42
2017 Administrative Support 30 26 19 3 10 8 5 63 15 69
2017 Operational 40 30 15 7 0 0 7 76 8 13
2017 Other 31 24 6 13 15 9 2 62 31 68
2014 Executive 53 35 4 5 3 0 0 88 8 96
2014 Scientific and Professional 22 40 17 6 5 5 5 69 12 40
2014 Administration and Foreign Services 25 36 15 12 6 5 1 65 20 3684
2014 Technical 19 41 13 6 14 4 3 65 21 70
2014 Administrative Support 25 35 13 8 9 5 4 67 19 112
2014 Operational 23 44 15 5 5 9 0 73 10 21
2014 Other 39 22 18 12 4 2 2 64 17 49

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 27 8 2 2 2 1 89 3 63
2017 Scientific and Professional 25 24 20 13 10 7 0 53 25 39
2017 Administration and Foreign Services 19 31 22 12 7 6 2 55 21 2933
2017 Technical 7 33 27 9 12 12 0 45 24 42
2017 Administrative Support 13 27 20 10 7 16 8 52 22 69
2017 Operational 23 23 32 7 0 7 7 54 9 13
2017 Other 22 17 18 14 8 15 6 50 27 68
2014 Executive 36 37 13 8 4 0 1 74 13 96
2014 Scientific and Professional 12 35 20 18 2 7 5 54 24 40
2014 Administration and Foreign Services 11 26 27 14 11 9 2 42 29 3687
2014 Technical 10 28 37 7 12 4 3 40 20 70
2014 Administrative Support 15 19 26 16 12 7 4 38 32 112
2014 Operational 18 24 20 14 6 9 9 52 24 21
2014 Other 24 18 16 29 4 6 2 47 36 49

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 16 17 6 11 0 14 60 20 63
2017 Scientific and Professional 26 18 15 13 8 18 2 55 25 39
2017 Administration and Foreign Services 16 22 21 13 14 12 2 45 31 2927
2017 Technical 9 38 34 7 2 9 0 52 10 42
2017 Administrative Support 18 21 15 5 16 22 3 51 28 69
2017 Operational 38 31 15 0 0 7 9 82 0 13
2017 Other 20 18 18 7 10 23 5 52 23 68
2014 Executive 29 16 12 10 6 7 20 61 23 96
2014 Scientific and Professional 15 20 27 12 13 12 0 40 29 40
2014 Administration and Foreign Services 12 22 21 15 15 13 2 39 36 3688
2014 Technical 14 37 15 18 4 12 0 58 25 70
2014 Administrative Support 15 19 27 6 13 13 6 43 24 112
2014 Operational 18 37 14 16 15 0 0 55 31 21
2014 Other 23 26 14 14 4 10 8 60 22 49

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 21 5 11 2 0 0 83 13 62
2017 Scientific and Professional 61 23 10 3 3 0 0 85 5 39
2017 Administration and Foreign Services 48 28 11 7 3 2 2 79 10 2927
2017 Technical 30 29 22 5 2 5 7 67 8 42
2017 Administrative Support 44 28 12 5 4 3 4 77 10 69
2017 Operational 55 30 7 0 0 0 8 92 0 13
2017 Other 53 10 12 6 10 3 6 69 18 68
2014 Executive 58 31 6 4 0 0 0 89 4 96
2014 Scientific and Professional 55 35 5 5 0 0 0 90 5 40
2014 Administration and Foreign Services 46 27 12 7 4 2 3 77 11 3688
2014 Technical 33 26 17 2 6 4 12 70 9 70
2014 Administrative Support 58 20 5 5 3 2 7 86 8 112
2014 Operational 71 5 0 6 0 5 14 93 7 21
2014 Other 55 29 6 6 0 0 4 87 6 49

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 23 5 2 0 3 0 93 2 63
2017 Scientific and Professional 64 18 10 0 3 3 2 86 3 39
2017 Administration and Foreign Services 51 25 10 4 2 5 3 82 7 2927
2017 Technical 38 24 19 6 0 7 5 71 7 41
2017 Administrative Support 52 17 11 9 2 6 5 76 12 69
2017 Operational 54 16 15 0 0 8 8 83 0 13
2017 Other 61 19 6 0 0 8 6 93 0 68
2014 Executive 71 18 7 2 0 1 1 90 2 96
2014 Scientific and Professional 57 27 3 2 0 7 2 94 3 40
2014 Administration and Foreign Services 46 24 13 4 3 7 4 78 7 3687
2014 Technical 34 23 26 1 3 10 3 65 5 70
2014 Administrative Support 59 16 7 3 3 11 2 86 6 112
2014 Operational 27 15 24 0 0 27 6 64 0 21
2014 Other 57 27 4 0 0 6 6 95 0 49

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 39 8 17 5 2 0 69 23 62
2017 Scientific and Professional 18 44 18 5 13 2 0 64 18 39
2017 Administration and Foreign Services 18 29 21 15 15 3 0 48 31 2933
2017 Technical 5 22 34 14 16 9 0 29 34 42
2017 Administrative Support 26 33 9 11 14 6 2 63 27 68
2017 Operational 23 17 22 8 30 0 0 40 38 13
2017 Other 45 24 10 8 6 6 2 74 15 68
2014 Executive 27 37 10 22 3 1 0 64 25 96
2014 Scientific and Professional 22 20 30 23 2 2 0 43 26 40
2014 Administration and Foreign Services 11 23 20 20 22 3 1 36 44 3686
2014 Technical 8 18 19 23 25 6 1 28 51 70
2014 Administrative Support 19 17 17 18 22 6 2 39 43 112
2014 Operational 9 14 33 21 14 9 0 25 38 21
2014 Other 22 24 14 18 10 8 2 52 32 49

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 30 8 8 13 2 5 70 22 63
2017 Scientific and Professional 18 25 18 10 18 5 6 48 32 39
2017 Administration and Foreign Services 18 26 15 16 21 2 2 46 38 2930
2017 Technical 5 24 27 10 26 0 9 31 39 42
2017 Administrative Support 26 19 11 16 20 7 1 49 39 69
2017 Operational 0 40 15 7 30 8 0 43 40 13
2017 Other 42 20 10 3 16 8 2 68 21 68
2014 Executive 34 31 11 16 5 1 2 68 21 96
2014 Scientific and Professional 17 25 18 12 22 5 0 44 37 40
2014 Administration and Foreign Services 10 21 16 19 29 3 2 32 51 3690
2014 Technical 3 17 19 19 32 3 8 22 57 70
2014 Administrative Support 15 8 10 19 40 6 2 25 63 112
2014 Operational 5 16 18 5 47 9 0 23 57 21
2014 Other 24 29 4 10 18 8 6 62 33 49

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 44 5 5 3 0 0 87 8 63
2017 Scientific and Professional 23 39 28 2 5 3 0 64 8 39
2017 Administration and Foreign Services 17 33 25 11 7 5 0 53 20 2932
2017 Technical 9 42 28 17 2 2 0 52 19 42
2017 Administrative Support 16 29 23 12 9 8 3 50 24 69
2017 Operational 23 32 15 15 7 7 0 60 24 13
2017 Other 38 23 19 5 6 6 3 67 11 68

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 25 16 2 5 2 0 78 6 63
2017 Scientific and Professional 39 44 13 2 3 0 0 82 5 39
2017 Administration and Foreign Services 30 32 20 5 3 8 1 69 9 2927
2017 Technical 12 40 34 2 5 7 0 56 8 41
2017 Administrative Support 33 26 20 8 3 8 2 66 12 69
2017 Operational 31 24 38 0 0 7 0 59 0 13
2017 Other 44 21 20 5 2 7 2 71 7 68
2014 Executive 53 32 9 2 2 1 0 86 4 96
2014 Scientific and Professional 35 36 17 5 2 5 0 74 8 40
2014 Administration and Foreign Services 32 32 18 3 3 10 1 72 8 3689
2014 Technical 27 36 20 3 3 8 3 71 7 70
2014 Administrative Support 31 25 22 4 8 9 1 62 13 112
2014 Operational 20 32 29 0 5 15 0 61 5 21
2014 Other 47 33 14 0 0 6 0 85 0 49

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 33 10 3 2 0 0 86 5 63
2017 Scientific and Professional 39 44 5 7 0 5 0 87 8 39
2017 Administration and Foreign Services 31 40 17 4 2 6 0 76 7 2928
2017 Technical 30 39 21 2 2 5 0 73 5 42
2017 Administrative Support 36 29 22 0 3 8 2 72 4 68
2017 Operational 38 32 22 0 0 7 0 76 0 13
2017 Other 54 23 12 3 1 6 2 82 4 68
2014 Executive 52 37 5 4 2 0 0 89 6 96
2014 Scientific and Professional 30 45 18 2 2 2 0 76 5 40
2014 Administration and Foreign Services 33 36 16 5 3 7 0 74 8 3689
2014 Technical 25 46 12 5 4 8 0 77 10 70
2014 Administrative Support 40 27 16 4 7 4 1 72 12 112
2014 Operational 35 18 33 9 0 5 0 55 10 21
2014 Other 63 24 12 0 0 0 0 88 0 49

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 30 6 1 5 0 0 87 6 63
2017 Scientific and Professional 41 49 2 3 5 0 0 90 8 39
2017 Administration and Foreign Services 34 40 15 7 4 1 0 74 11 2932
2017 Technical 25 44 21 5 2 2 0 71 7 42
2017 Administrative Support 42 31 13 4 6 3 0 75 11 68
2017 Operational 40 45 15 0 0 0 0 85 0 13
2017 Other 59 21 7 5 5 2 2 83 10 68
2014 Executive 62 27 4 4 2 0 0 90 6 96
2014 Scientific and Professional 30 45 11 12 2 0 0 74 15 40
2014 Administration and Foreign Services 35 37 15 7 5 1 0 73 12 3686
2014 Technical 25 40 23 4 6 1 0 66 10 70
2014 Administrative Support 41 27 20 6 6 1 0 68 12 112
2014 Operational 30 23 29 9 9 0 0 53 18 21
2014 Other 63 16 12 4 4 0 0 80 8 49

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 27 12 13 6 0 0 69 19 63
2017 Scientific and Professional 18 33 28 8 10 3 0 53 19 39
2017 Administration and Foreign Services 18 26 22 16 17 1 0 44 33 2927
2017 Technical 12 39 19 7 21 2 0 52 29 42
2017 Administrative Support 30 31 11 15 13 0 0 61 28 68
2017 Operational 38 25 7 16 7 0 7 67 25 13
2017 Other 38 20 15 7 18 0 2 59 26 67
2014 Executive 29 27 25 13 6 0 0 56 19 96
2014 Scientific and Professional 12 35 22 17 13 0 0 47 31 40
2014 Administration and Foreign Services 13 27 23 18 18 1 0 40 36 3690
2014 Technical 12 28 24 17 18 0 0 40 35 70
2014 Administrative Support 22 18 20 16 21 4 0 41 39 112
2014 Operational 9 27 29 21 14 0 0 37 35 21
2014 Other 31 27 2 20 20 0 0 57 41 49

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 33 12 8 8 0 0 72 16 63
2017 Scientific and Professional 16 48 15 11 10 0 0 64 21 39
2017 Administration and Foreign Services 18 28 21 17 16 1 0 46 34 2923
2017 Technical 5 31 32 7 24 2 0 36 31 42
2017 Administrative Support 27 33 12 13 15 0 0 59 28 68
2017 Operational 32 22 15 16 7 0 7 59 25 13
2017 Other 36 22 18 6 16 0 2 59 23 68
2014 Executive 31 37 19 5 7 0 0 69 12 96
2014 Scientific and Professional 15 40 17 17 11 0 0 55 28 40
2014 Administration and Foreign Services 13 29 21 19 17 0 0 42 37 3690
2014 Technical 11 26 26 18 20 0 0 36 38 70
2014 Administrative Support 22 20 21 14 23 1 0 42 37 111
2014 Operational 18 20 30 14 18 0 0 38 32 21
2014 Other 31 29 2 14 22 2 0 61 37 49

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 21 14 9 16 5 3 57 27 63
2017 Scientific and Professional 15 30 16 13 23 3 0 47 37 39
2017 Administration and Foreign Services 18 22 22 15 17 4 1 43 34 2932
2017 Technical 16 30 14 14 24 2 0 47 38 42
2017 Administrative Support 14 25 19 13 22 7 0 43 37 68
2017 Operational 33 15 30 8 15 0 0 47 23 13
2017 Other 33 11 17 14 16 9 2 49 33 68
2014 Executive 30 25 19 16 9 1 0 56 25 96
2014 Scientific and Professional 15 36 17 17 12 2 0 52 31 40
2014 Administration and Foreign Services 16 21 22 17 19 5 1 39 38 3688
2014 Technical 14 24 21 6 29 4 2 40 37 70
2014 Administrative Support 19 13 17 21 23 6 0 34 48 112
2014 Operational 29 18 20 9 18 0 6 50 29 21
2014 Other 20 8 16 22 22 8 2 32 50 49
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 48 35 17 63
2017 Scientific and Professional 44 23 34 39
2017 Administration and Foreign Services 29 32 39 2932
2017 Technical 17 47 36 42
2017 Administrative Support 18 36 46 69
2017 Operational 22 47 30 13
2017 Other 31 21 48 68
2014 Executive 49 27 24 96
2014 Scientific and Professional 35 23 42 40
2014 Administration and Foreign Services 30 29 40 3687
2014 Technical 12 55 32 70
2014 Administrative Support 33 30 37 112
2014 Operational 33 58 9 21
2014 Other 43 14 43 49

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 17 21 48 3 0 10 29
2017 Scientific and Professional 6 23 53 12 0 6 17
2017 Administration and Foreign Services 17 28 42 5 3 5 846
2017 Administrative Support 23 25 44 0 9 0 12
2017 Other 0 10 38 8 44 0 21
2014 Executive 23 9 60 4 9999 4 47
2014 Scientific and Professional 29 14 50 7 9999 0 14
2014 Administration and Foreign Services 14 25 45 8 9999 8 1122
2014 Administrative Support 16 3 51 14 9999 16 37
2014 Other 5 10 43 19 9999 24 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 14 86 63
2017 Scientific and Professional 20 80 39
2017 Administration and Foreign Services 14 86 2930
2017 Administrative Support 14 86 69
2017 Operational 0 100 13
2014 Executive 8 92 96
2014 Administration and Foreign Services 14 86 3684
2014 Technical 14 86 70
2014 Administrative Support 27 73 112

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 46 409
2014 Administration and Foreign Services 45 512
2014 Administrative Support 54 30

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 61 409
2014 Administration and Foreign Services 67 512
2014 Administrative Support 60 30

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 409
2014 Administration and Foreign Services 6 512

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 409
2014 Administration and Foreign Services 10 512

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 2 409
2014 Administration and Foreign Services 2 512

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 409
2014 Administration and Foreign Services 4 512

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 39 409
2014 Administration and Foreign Services 44 513
2014 Administrative Support 39 30

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 41 409
2014 Administration and Foreign Services 48 513
2014 Administrative Support 60 30

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 43 409
2014 Administration and Foreign Services 47 513
2014 Administrative Support 44 30

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 36 409
2014 Administration and Foreign Services 43 513
2014 Administrative Support 37 30

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 30 409
2014 Administration and Foreign Services 32 513
2014 Administrative Support 30 30

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 60 409
2014 Administration and Foreign Services 63 513
2014 Administrative Support 60 30

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 34 409
2014 Administration and Foreign Services 38 513
2014 Administrative Support 16 30

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 2 409
2014 Administration and Foreign Services 1 513
2014 Administrative Support 0 30

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 409
2014 Administration and Foreign Services 5 513

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 409
2014 Administration and Foreign Services 14 513

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 48 409
2014 Administration and Foreign Services 47 513
2014 Administrative Support 44 30

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 20 409
2014 Administration and Foreign Services 32 513

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 409
2014 Administration and Foreign Services 11 513
2014 Administrative Support 20 30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 56 409
2014 Administration and Foreign Services 52 514
2014 Administrative Support 43 30

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 24 409
2014 Administration and Foreign Services 32 514
2014 Administrative Support 20 30

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 409
2014 Administration and Foreign Services 11 514

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 19 409
2014 Administration and Foreign Services 21 514
2014 Administrative Support 20 30

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 409
2014 Administration and Foreign Services 9 514

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 409
2014 Administration and Foreign Services 6 514

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 409
2014 Administration and Foreign Services 17 514

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 409
2014 Administration and Foreign Services 13 514

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 23 409
2014 Administration and Foreign Services 22 514
2014 Administrative Support 51 30

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 387
2014 Administration and Foreign Services 10 482
2014 Administrative Support 18 28

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 387
2014 Administration and Foreign Services 15 482

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 387
2014 Administration and Foreign Services 8 482

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 387
2014 Administration and Foreign Services 7 482

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 387
2014 Administration and Foreign Services 11 482

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 387
2014 Administration and Foreign Services 9 482

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 22 387
2014 Administration and Foreign Services 20 482

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 387
2014 Administration and Foreign Services 12 482
2014 Administrative Support 18 28

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 387
2014 Administration and Foreign Services 11 482

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 24 387
2014 Administration and Foreign Services 26 482
2014 Administrative Support 25 28

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 387
2014 Administration and Foreign Services 11 482

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 45 387
2014 Administration and Foreign Services 43 482
2014 Administrative Support 51 28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 1 387
2014 Administration and Foreign Services 2 482

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 51 387
2014 Administration and Foreign Services 56 482
2014 Administrative Support 61 28

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 2 387

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 387
2014 Administration and Foreign Services 12 482

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 87 13 409

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 29 11 5 1 22 6 76 9 63
2017 Scientific and Professional 23 13 10 3 10 36 6 61 22 39
2017 Administration and Foreign Services 14 14 22 4 5 31 10 48 14 2932
2017 Technical 7 25 36 0 0 26 7 47 0 42
2017 Administrative Support 8 17 16 6 6 34 13 47 22 69
2017 Operational 31 0 30 0 0 23 17 51 0 13
2017 Other 20 7 9 3 4 42 15 63 17 68
2014 Executive 29 22 12 2 4 21 9 73 9 96
2014 Scientific and Professional 12 15 18 5 2 40 7 52 14 40
2014 Administration and Foreign Services 12 13 23 4 5 34 9 44 16 3688
2014 Technical 9 26 25 5 6 19 10 49 15 70
2014 Administrative Support 15 11 26 5 6 25 11 41 19 111
2014 Operational 18 20 27 5 5 26 0 51 12 21
2014 Other 16 24 8 4 0 25 22 77 8 49

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 21 21 5 1 4 0 72 7 63
2017 Scientific and Professional 34 23 8 5 8 23 0 74 16 39
2017 Administration and Foreign Services 22 28 22 5 3 18 2 63 10 2933
2017 Technical 21 35 29 0 0 10 5 66 0 41
2017 Administrative Support 23 23 22 6 6 17 3 57 15 69
2017 Operational 48 0 45 0 0 7 0 52 0 13
2017 Other 34 17 15 5 2 23 5 70 10 68
2014 Executive 39 31 15 3 2 9 1 78 6 96
2014 Scientific and Professional 17 22 28 10 0 22 0 51 13 40
2014 Administration and Foreign Services 17 24 24 5 4 24 2 55 12 3689
2014 Technical 12 43 24 5 5 11 0 62 11 70
2014 Administrative Support 23 26 18 6 5 20 3 62 14 112
2014 Operational 18 15 33 14 5 15 0 39 22 21
2014 Other 33 35 10 4 0 14 4 83 5 49
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 14 3 3 0 0 58 85 8 63
2017 Scientific and Professional 31 48 10 11 0 0 0 79 11 39
2017 Administration and Foreign Services 28 52 10 4 2 1 2 84 6 2932
2017 Technical 32 53 10 2 2 0 0 86 5 42
2017 Administrative Support 24 41 16 0 6 9 4 75 7 69
2017 Operational 33 60 7 0 0 0 0 93 0 13
2017 Other 12 13 5 5 15 14 35 50 40 68
2014 Executive 14 13 3 0 0 1 69 89 0 96
2014 Scientific and Professional 32 58 2 7 0 0 0 90 7 40
2014 Administration and Foreign Services 28 53 10 4 1 1 2 84 5 3689
2014 Technical 29 47 14 5 4 1 0 77 9 70
2014 Administrative Support 17 50 14 5 3 1 10 75 9 112
2014 Operational 24 62 5 0 0 5 5 95 0 21
2014 Other 6 14 12 10 4 12 41 43 30 49

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 14 13 8 0 14 34 61 15 63
2017 Scientific and Professional 13 18 32 3 3 26 5 46 8 38
2017 Administration and Foreign Services 10 22 25 7 5 23 8 46 17 2927
2017 Technical 7 17 39 7 7 21 2 31 18 42
2017 Administrative Support 13 21 19 3 12 23 9 50 22 69
2017 Operational 0 30 15 8 15 25 8 44 33 13
2017 Other 11 6 4 3 6 33 37 58 30 66
2014 Executive 15 19 9 2 1 8 46 72 7 96
2014 Scientific and Professional 5 28 20 0 5 37 5 57 9 40
2014 Administration and Foreign Services 8 18 27 9 6 25 8 38 22 3687
2014 Technical 1 22 30 9 10 22 5 32 27 70
2014 Administrative Support 8 17 23 7 10 21 13 38 26 111
2014 Operational 0 44 9 18 5 20 5 58 30 21
2014 Other 0 10 8 4 4 16 57 38 31 49

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 17 3 0 0 2 53 93 0 63
2017 Scientific and Professional 44 20 18 2 0 10 5 76 3 39
2017 Administration and Foreign Services 41 33 10 2 2 9 3 84 5 2932
2017 Technical 35 32 14 2 2 14 0 78 6 42
2017 Administrative Support 43 24 12 3 3 10 6 79 7 69
2017 Operational 55 16 0 7 7 15 0 83 17 13
2017 Other 24 5 5 4 6 26 31 66 22 68
2014 Executive 19 9 5 0 0 0 67 85 0 96
2014 Scientific and Professional 52 28 7 2 0 10 0 89 3 40
2014 Administration and Foreign Services 38 34 12 3 1 10 2 81 5 3690
2014 Technical 29 36 20 4 2 8 0 71 7 70
2014 Administrative Support 26 37 10 4 3 13 9 80 8 112
2014 Operational 30 29 23 5 0 9 5 68 5 21
2014 Other 8 16 12 2 0 23 39 63 5 49

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 13 5 0 0 2 48 91 0 63
2017 Scientific and Professional 31 26 25 3 0 13 2 67 3 39
2017 Administration and Foreign Services 28 33 16 4 2 14 3 73 7 2928
2017 Technical 30 28 19 2 5 16 0 69 9 42
2017 Administrative Support 32 27 16 0 5 16 4 74 6 69
2017 Operational 31 23 22 0 0 24 0 71 0 13
2017 Other 20 7 7 3 4 29 31 66 18 68
2014 Executive 20 13 4 0 0 0 64 89 0 96
2014 Scientific and Professional 32 33 12 5 0 17 0 79 6 40
2014 Administration and Foreign Services 25 31 18 5 3 16 2 69 9 3686
2014 Technical 21 37 18 9 3 11 1 66 13 70
2014 Administrative Support 24 28 14 2 5 18 9 71 10 111
2014 Operational 20 14 33 9 5 15 5 41 17 21
2014 Other 8 20 10 4 0 16 41 67 10 49
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 7 93 2929
2017 Operational 0 100 13
2014 Administration and Foreign Services 7 93 3683
2014 Administrative Support 13 87 112
2014 Other 10 90 49

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 38 205
2014 Administration and Foreign Services 34 258
2014 Administrative Support 35 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 75 205
2014 Administration and Foreign Services 80 258
2014 Administrative Support 93 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 205
2014 Administration and Foreign Services 3 258
2014 Administrative Support 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 17 205
2014 Administration and Foreign Services 12 258
2014 Administrative Support 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 3 205
2014 Administration and Foreign Services 3 258

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 205
2014 Administration and Foreign Services 14 258
2014 Administrative Support 0 14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 17 200
2014 Administration and Foreign Services 15 258

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 23 200
2014 Administration and Foreign Services 16 258

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 200
2014 Administration and Foreign Services 7 258

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 200
2014 Administration and Foreign Services 4 258

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 21 200
2014 Administration and Foreign Services 23 258

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 22 200
2014 Administration and Foreign Services 25 258
2014 Administrative Support 0 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 200
2014 Administration and Foreign Services 3 258
2014 Administrative Support 0 14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 200
2014 Administration and Foreign Services 6 258
2014 Administrative Support 0 14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 200
2014 Administration and Foreign Services 13 258

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 18 200
2014 Administration and Foreign Services 20 258

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 32 200
2014 Administration and Foreign Services 35 258
2014 Administrative Support 57 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 30 203
2014 Administration and Foreign Services 29 258

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 203
2014 Administration and Foreign Services 18 258
2014 Administrative Support 0 14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 203
2014 Administration and Foreign Services 9 258

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 18 203
2014 Administration and Foreign Services 15 258

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 203
2014 Administration and Foreign Services 4 258
2014 Administrative Support 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 203
2014 Administration and Foreign Services 3 258
2014 Administrative Support 0 14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 203
2014 Administration and Foreign Services 9 258

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 203
2014 Administration and Foreign Services 13 258
2014 Administrative Support 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 47 203
2014 Administration and Foreign Services 49 258
2014 Administrative Support 43 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 185
2014 Administration and Foreign Services 3 250

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 185
2014 Administration and Foreign Services 10 250
2014 Administrative Support 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 185
2014 Administration and Foreign Services 2 250

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 185
2014 Administration and Foreign Services 5 250
2014 Administrative Support 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 20 185
2014 Administration and Foreign Services 16 250

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 185
2014 Administration and Foreign Services 12 250
2014 Administrative Support 49 14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 185
2014 Administration and Foreign Services 12 250
2014 Administrative Support 35 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 19 185
2014 Administration and Foreign Services 22 250

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 185
2014 Administration and Foreign Services 13 250

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 41 185
2014 Administration and Foreign Services 41 250
2014 Administrative Support 57 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 185
2014 Administration and Foreign Services 3 250

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 64 185
2014 Administration and Foreign Services 63 250
2014 Administrative Support 86 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 3 185

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 185
2014 Administration and Foreign Services 14 250

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 87 13 206

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 18 17 5 0 31 8 64 8 62
2017 Scientific and Professional 18 10 20 0 3 41 8 55 5 39
2017 Administration and Foreign Services 14 15 22 2 3 36 8 52 9 2929
2017 Technical 7 18 33 0 2 33 7 41 4 42
2017 Administrative Support 11 16 20 2 3 37 10 53 9 68
2017 Operational 31 0 39 0 0 23 7 44 0 13
2017 Other 21 8 9 2 4 39 17 66 13 68
2014 Executive 33 16 11 0 2 32 6 80 3 96
2014 Scientific and Professional 10 17 23 2 0 35 12 52 5 40
2014 Administration and Foreign Services 12 13 23 3 2 39 8 47 10 3689
2014 Technical 9 30 28 1 0 28 3 58 2 70
2014 Administrative Support 16 11 26 0 7 32 7 45 12 112
2014 Operational 14 5 32 0 5 41 5 33 8 21
2014 Other 14 26 12 4 0 22 21 71 7 49

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 24 13 8 2 6 0 76 10 63
2017 Scientific and Professional 26 26 20 5 0 23 0 67 7 39
2017 Administration and Foreign Services 24 28 21 3 2 21 2 66 7 2929
2017 Technical 21 25 33 0 0 19 2 58 0 42
2017 Administrative Support 24 26 22 2 3 19 4 66 6 69
2017 Operational 48 0 30 0 0 22 0 62 0 13
2017 Other 39 13 6 2 5 24 11 80 10 68
2014 Executive 42 26 12 0 2 17 1 83 2 96
2014 Scientific and Professional 17 22 26 7 0 25 2 55 10 40
2014 Administration and Foreign Services 19 24 23 3 2 27 2 60 8 3687
2014 Technical 18 38 21 3 0 20 0 70 4 70
2014 Administrative Support 24 21 23 3 6 21 3 59 11 112
2014 Operational 18 20 27 0 5 26 5 54 7 21
2014 Other 26 39 12 2 0 16 4 82 3 49
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 41 19 10 6 0 0 65 16 62
2017 Scientific and Professional 8 29 10 13 37 0 3 37 52 38
2017 Administration and Foreign Services 20 25 21 15 17 0 2 46 33 2929
2017 Technical 21 26 14 14 20 0 5 49 36 42
2017 Administrative Support 23 29 22 10 15 0 1 53 26 69
2017 Operational 32 0 45 23 0 0 0 32 23 13
2017 Other 30 23 17 7 21 0 2 53 29 68

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 16 16 33 29 0 0 22 62 63
2017 Scientific and Professional 13 28 35 13 8 0 3 42 21 39
2017 Administration and Foreign Services 19 27 27 16 11 0 1 46 27 2928
2017 Technical 20 22 17 25 16 0 0 42 42 41
2017 Administrative Support 29 25 21 13 9 2 1 56 23 68
2017 Operational 53 15 15 7 9 0 0 68 17 13
2017 Other 41 24 21 3 10 0 2 66 13 68

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 16 29 27 25 0 0 19 52 63
2017 Scientific and Professional 16 32 29 13 8 0 3 49 21 38
2017 Administration and Foreign Services 20 28 24 16 11 0 1 48 27 2922
2017 Technical 5 24 29 21 12 2 7 32 36 42
2017 Administrative Support 33 24 21 15 5 0 3 58 20 68
2017 Operational 49 16 0 8 19 0 8 71 29 12
2017 Other 52 24 11 4 8 0 2 77 12 67

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 18 11 30 35 0 0 24 65 63
2017 Scientific and Professional 15 28 28 8 18 0 3 45 26 39
2017 Administration and Foreign Services 16 23 24 19 17 1 1 39 36 2928
2017 Technical 17 21 5 27 28 2 0 39 56 42
2017 Administrative Support 30 16 20 17 12 2 4 49 30 69
2017 Operational 38 15 8 7 25 0 7 57 35 13
2017 Other 37 15 25 6 11 4 2 55 18 67

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 15 16 33 25 0 3 23 61 63
2017 Scientific and Professional 39 24 20 10 3 3 3 66 13 39
2017 Administration and Foreign Services 40 28 14 6 4 1 7 73 12 2923
2017 Technical 33 22 16 5 17 0 7 60 23 42
2017 Administrative Support 58 6 9 5 6 3 13 77 13 69
2017 Operational 53 16 0 0 9 8 15 88 12 13
2017 Other 53 23 7 5 5 2 7 82 10 68

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 24 31 25 13 0 2 29 39 63
2017 Scientific and Professional 18 32 34 8 5 0 3 51 13 38
2017 Administration and Foreign Services 33 30 21 10 5 0 1 63 16 2928
2017 Technical 35 34 14 9 7 0 0 70 16 42
2017 Administrative Support 40 27 14 7 9 0 3 69 17 67
2017 Operational 68 22 9 0 0 0 0 91 0 13
2017 Other 34 21 23 11 4 2 5 59 16 66

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 30 16 17 10 0 0 58 27 63
2017 Scientific and Professional 29 27 21 13 3 0 8 60 17 38
2017 Administration and Foreign Services 24 31 24 12 7 1 2 56 20 2920
2017 Technical 16 46 21 9 7 0 0 63 16 42
2017 Administrative Support 32 29 14 12 5 2 5 66 19 68
2017 Operational 60 17 7 8 7 0 0 78 15 13
2017 Other 49 21 12 3 11 2 3 73 14 66

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 21 31 27 11 0 0 30 38 63
2017 Scientific and Professional 21 21 31 18 5 0 3 43 24 38
2017 Administration and Foreign Services 15 28 24 19 11 1 1 44 31 2925
2017 Technical 11 31 31 18 5 2 2 44 24 42
2017 Administrative Support 37 22 20 10 6 3 3 62 17 68
2017 Operational 38 38 8 9 7 0 0 75 17 13
2017 Other 38 24 15 10 6 4 3 66 17 66

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 29 19 15 8 0 0 58 23 63
2017 Scientific and Professional 23 20 34 10 10 0 3 45 21 39
2017 Administration and Foreign Services 19 28 22 17 12 1 1 48 29 2925
2017 Technical 16 38 32 5 7 2 0 55 12 42
2017 Administrative Support 33 25 22 11 6 2 3 60 17 68
2017 Operational 53 40 0 0 7 0 0 93 7 13
2017 Other 32 28 11 11 12 2 3 64 25 66

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 22 32 13 14 0 0 41 27 63
2017 Scientific and Professional 16 29 32 15 5 0 3 46 21 38
2017 Administration and Foreign Services 27 32 21 11 7 1 1 60 18 2919
2017 Technical 17 36 24 12 5 2 5 57 18 42
2017 Administrative Support 36 28 16 11 4 2 4 68 15 68
2017 Operational 68 32 0 0 0 0 0 100 0 13
2017 Other 37 32 14 8 4 2 3 72 13 66

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 19 6 2 1 2 5 90 3 63
2017 Scientific and Professional 42 34 13 8 0 0 3 78 8 38
2017 Administration and Foreign Services 57 23 11 4 3 0 2 81 8 2928
2017 Technical 58 23 7 12 0 0 0 81 12 42
2017 Administrative Support 69 13 12 3 3 0 0 82 6 69
2017 Operational 85 8 7 0 0 0 0 93 0 13
2017 Other 69 13 6 5 2 0 5 87 7 68

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 80 5 8 6 0 0 2 86 6 63
2017 Scientific and Professional 67 11 10 8 3 0 3 80 11 39
2017 Administration and Foreign Services 74 10 5 3 3 1 3 88 6 2927
2017 Technical 90 7 2 0 0 0 0 98 0 42
2017 Administrative Support 74 8 2 3 8 1 5 87 11 69
2017 Operational 85 8 0 0 0 0 7 100 0 13
2017 Other 74 7 2 3 1 5 9 94 5 68

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 27 14 0 0 0 0 86 0 63
2017 Scientific and Professional 58 19 13 3 3 0 5 81 5 38
2017 Administration and Foreign Services 61 23 8 3 2 1 2 86 6 2926
2017 Technical 79 16 5 0 0 0 0 95 0 42
2017 Administrative Support 71 15 2 5 3 0 4 89 9 69
2017 Operational 71 29 0 0 0 0 0 100 0 13
2017 Other 67 14 5 3 0 3 8 92 3 68

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 25 8 2 3 0 0 87 5 63
2017 Scientific and Professional 54 23 10 3 3 3 5 84 6 39
2017 Administration and Foreign Services 64 17 7 4 4 1 2 84 8 2929
2017 Technical 64 19 17 0 0 0 0 83 0 41
2017 Administrative Support 65 13 6 4 9 0 3 81 13 69
2017 Operational 78 15 7 0 0 0 0 93 0 13
2017 Other 56 22 6 3 1 3 9 88 5 68

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 38 13 0 0 0 2 87 0 63
2017 Scientific and Professional 58 8 5 3 3 0 24 87 7 38
2017 Administration and Foreign Services 59 12 4 2 1 1 21 91 4 2927
2017 Technical 51 7 2 2 0 0 38 92 4 42
2017 Administrative Support 70 2 2 1 3 0 21 92 6 69
2017 Operational 93 7 0 0 0 0 0 100 0 13
2017 Other 64 11 0 0 0 5 20 100 0 68

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 27 5 6 0 0 2 89 6 63
2017 Scientific and Professional 53 16 19 0 0 0 13 78 0 38
2017 Administration and Foreign Services 63 19 8 2 1 1 6 87 4 2912
2017 Technical 65 17 7 7 0 0 5 85 7 42
2017 Administrative Support 63 18 5 1 3 1 8 89 5 69
2017 Operational 83 0 9 0 0 0 7 90 0 13
2017 Other 64 16 3 0 0 3 13 96 0 67

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 80 12 2 2 2 2 2 95 3 63
2017 Scientific and Professional 64 19 3 7 3 0 5 87 10 39
2017 Administration and Foreign Services 62 19 8 4 4 1 3 84 8 2928
2017 Technical 58 26 9 0 2 0 5 88 3 42
2017 Administrative Support 50 14 13 10 7 2 4 67 19 69
2017 Operational 71 15 7 7 0 0 0 85 7 13
2017 Other 45 17 14 8 7 3 6 69 16 68

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 21 8 3 0 0 2 89 3 63
2017 Scientific and Professional 35 33 16 5 3 0 8 74 9 37
2017 Administration and Foreign Services 54 26 12 4 2 0 2 82 6 2926
2017 Technical 59 34 2 3 0 0 2 95 3 41
2017 Administrative Support 60 17 9 3 9 0 2 79 12 69
2017 Operational 78 15 0 0 0 0 7 100 0 13
2017 Other 47 21 17 5 1 0 9 75 6 68

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 18 39 29 11 0 0 21 40 63
2017 Scientific and Professional 10 23 51 13 3 0 0 34 16 39
2017 Administration and Foreign Services 10 28 39 15 7 0 0 38 22 2933
2017 Technical 14 24 33 25 5 0 0 38 29 42
2017 Administrative Support 25 26 30 11 7 0 2 51 19 69
2017 Operational 22 46 22 9 0 0 0 68 9 13
2017 Other 19 35 28 12 2 2 2 56 15 68

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 35 34 13 2 0 0 15 51 62
2017 Scientific and Professional 3 18 46 20 13 0 0 33 20 39
2017 Administration and Foreign Services 9 22 38 22 9 0 0 31 31 2925
2017 Technical 2 19 41 28 9 0 0 38 21 42
2017 Administrative Support 13 17 28 23 18 2 0 42 31 69
2017 Operational 0 0 55 15 23 8 0 41 0 13
2017 Other 7 9 30 35 15 0 3 52 17 68

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 43 11 13 3 3 0 72 16 63
2017 Scientific and Professional 13 34 28 10 8 5 3 51 19 39
2017 Administration and Foreign Services 12 32 26 12 8 10 0 50 22 2932
2017 Technical 7 33 23 4 7 26 0 54 14 42
2017 Administrative Support 11 26 25 12 9 17 0 45 26 67
2017 Operational 23 17 22 15 0 22 0 52 19 13
2017 Other 15 32 13 11 7 18 3 60 24 68

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 36 19 16 6 2 0 58 22 63
2017 Scientific and Professional 23 26 18 18 10 5 0 51 30 39
2017 Administration and Foreign Services 13 34 22 16 11 4 0 49 28 2931
2017 Technical 14 32 19 21 7 7 0 50 31 42
2017 Administrative Support 20 39 12 14 8 6 1 64 23 69
2017 Operational 23 8 39 15 0 7 7 36 18 13
2017 Other 23 29 18 16 10 3 2 54 26 68
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 18 82 39
2017 Administration and Foreign Services 16 84 2929
2017 Technical 0 100 42
2017 Administrative Support 17 83 69
2014 Executive 7 93 96
2014 Scientific and Professional 16 84 40
2014 Administration and Foreign Services 13 87 3682
2014 Technical 13 87 70
2014 Administrative Support 18 82 110
2014 Operational 0 100 21
2014 Other 10 90 49

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 72 28 471
2017 Administrative Support 56 44 11
2014 Administration and Foreign Services 77 23 495
2014 Administrative Support 79 21 19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Administration and Foreign Services 42 35 8 9 4 1 1 78 14 341
2014 Administration and Foreign Services 54 32 4 7 3 0 0 86 9 383
2014 Administrative Support 27 52 6 0 14 0 0 79 14 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 28 23 13 2 5 0 30 70 63
2017 Scientific and Professional 31 10 20 13 18 5 2 33 67 39
2017 Administration and Foreign Services 30 26 19 11 9 4 2 32 68 2931
2017 Technical 40 16 24 5 11 2 2 42 58 42
2017 Administrative Support 34 22 20 6 12 3 4 36 64 69
2017 Operational 62 23 16 0 0 0 0 62 38 13
2017 Other 31 17 18 9 10 3 12 37 63 68

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 14 42
2017 Scientific and Professional 29 24
2017 Administration and Foreign Services 17 1883
2017 Technical 9 23
2017 Administrative Support 37 41
2017 Other 35 37

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 32 42
2017 Scientific and Professional 50 24
2017 Administration and Foreign Services 32 1883
2017 Technical 24 23
2017 Administrative Support 31 41
2017 Other 59 37

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 5 42
2017 Scientific and Professional 13 24
2017 Administration and Foreign Services 15 1883
2017 Technical 8 23
2017 Administrative Support 18 41
2017 Other 25 37

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 45 42
2017 Scientific and Professional 58 24
2017 Administration and Foreign Services 55 1883
2017 Technical 43 23
2017 Administrative Support 52 41
2017 Other 11 37

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 2 42
2017 Scientific and Professional 13 24
2017 Administration and Foreign Services 6 1883
2017 Technical 0 23
2017 Administrative Support 2 41
2017 Other 8 37

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 40 42
2017 Scientific and Professional 46 24
2017 Administration and Foreign Services 38 1883
2017 Technical 36 23
2017 Administrative Support 35 41
2017 Other 40 37

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 12 40 17 10 2 19 42
2017 Scientific and Professional 0 46 28 9 0 17 24
2017 Administration and Foreign Services 5 45 20 12 5 14 1864
2017 Technical 9 33 22 14 0 22 22
2017 Administrative Support 4 52 12 6 6 20 39
2017 Other 10 53 14 8 2 12 37

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 29 15 21 10 0 17 46 37 42
2017 Scientific and Professional 13 43 9 26 4 0 4 59 32 23
2017 Administration and Foreign Services 8 17 19 19 25 2 10 29 50 1893
2017 Technical 8 21 17 17 20 0 17 35 45 23
2017 Administrative Support 22 15 7 11 34 3 9 41 51 41
2017 Other 28 20 5 14 24 6 3 53 42 37

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 2 10 5 10 52 0 21 15 78 42
2017 Scientific and Professional 4 13 4 20 59 0 0 17 79 24
2017 Administration and Foreign Services 3 10 13 18 49 2 5 14 72 1894
2017 Technical 4 17 9 13 49 0 8 23 67 23
2017 Administrative Support 12 12 7 21 42 3 4 26 67 41
2017 Other 13 12 14 9 39 10 3 29 55 37
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