2017 Public Service Employee Survey Results for Shared Services Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 45 5 8 3 0 0 85 11 518
2017 AS-01 41 46 4 8 1 0 0 86 9 139
2017 AS-02 41 42 4 10 2 0 0 83 12 167
2017 AS-03 45 40 5 10 0 0 0 85 10 60
2017 AS-04 29 49 5 6 9 0 2 80 15 57
2017 AS-05 39 47 8 0 4 2 0 88 4 49
2017 AS-06 39 53 0 8 0 0 0 92 8 23
2017 AS-07 38 46 8 8 0 0 0 84 8 13
2014 AS 37 41 6 8 7 0 0 78 16 642
2014 AS-01 43 41 5 6 5 0 0 84 11 172
2014 AS-02 31 42 6 12 9 0 0 73 20 205
2014 AS-03 36 44 5 5 9 0 0 80 15 75
2014 AS-04 32 35 7 13 13 0 0 67 27 75
2014 AS-05 52 31 4 6 4 2 0 85 10 64
2014 AS-06 42 45 10 0 3 0 0 86 3 29
2014 AS-07 24 63 0 13 0 0 0 87 13 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 24 4 1 1 0 0 95 2 517
2017 AS-01 76 19 3 1 1 0 0 96 1 139
2017 AS-02 68 26 3 2 1 0 0 94 3 166
2017 AS-03 70 25 5 0 0 0 0 95 0 60
2017 AS-04 52 35 4 0 2 4 4 94 2 56
2017 AS-05 78 18 4 0 0 0 0 96 0 50
2017 AS-06 74 26 0 0 0 0 0 100 0 23
2017 AS-07 70 15 7 8 0 0 0 85 8 13
2014 AS 64 23 6 4 2 0 0 88 6 642
2014 AS-01 73 19 5 2 1 0 0 92 4 172
2014 AS-02 56 30 9 4 1 0 0 86 5 205
2014 AS-03 65 19 1 4 7 1 3 87 11 75
2014 AS-04 53 25 12 5 4 0 0 79 9 75
2014 AS-05 76 19 0 4 0 2 0 96 4 64
2014 AS-06 69 17 3 10 0 0 0 86 10 29
2014 AS-07 50 38 6 0 0 6 0 93 0 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 26 5 8 3 0 1 84 11 519
2017 AS-01 63 22 4 7 3 0 1 85 10 139
2017 AS-02 53 32 6 4 4 0 1 86 8 167
2017 AS-03 54 28 8 10 0 0 0 82 10 60
2017 AS-04 49 24 9 9 7 0 2 75 16 57
2017 AS-05 62 24 2 10 2 0 0 86 12 50
2017 AS-06 66 21 4 9 0 0 0 87 9 23
2017 AS-07 54 23 0 23 0 0 0 77 23 13
2014 AS 50 24 9 11 6 0 0 75 17 641
2014 AS-01 58 22 8 7 5 0 1 80 12 171
2014 AS-02 47 25 8 13 6 0 0 72 20 205
2014 AS-03 40 36 8 8 8 0 0 76 16 75
2014 AS-04 40 19 16 16 9 0 0 59 25 75
2014 AS-05 66 20 8 2 3 2 0 88 5 64
2014 AS-06 52 27 7 14 0 0 0 79 14 29
2014 AS-07 31 37 0 31 0 0 0 69 31 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 37 7 7 4 0 1 82 11 519
2017 AS-01 51 31 6 9 3 0 0 82 12 139
2017 AS-02 41 36 9 8 5 0 0 78 13 167
2017 AS-03 45 42 5 3 3 0 2 89 7 60
2017 AS-04 31 53 5 5 2 0 4 87 7 57
2017 AS-05 52 30 6 4 8 0 0 82 12 50
2017 AS-06 52 35 0 4 4 0 4 91 9 23
2017 AS-07 46 54 0 0 0 0 0 100 0 13
2014 AS 44 35 6 9 5 0 0 79 14 641
2014 AS-01 49 34 6 8 4 0 0 83 11 172
2014 AS-02 38 37 8 12 5 0 0 75 17 204
2014 AS-03 41 41 7 8 3 0 0 83 11 75
2014 AS-04 37 36 5 10 11 0 0 73 21 75
2014 AS-05 60 23 3 8 5 2 0 84 13 64
2014 AS-06 48 38 3 7 3 0 0 86 10 29
2014 AS-07 37 31 13 6 13 0 0 69 19 16

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 39 14 10 7 0 1 68 17 519
2017 AS-01 30 33 20 10 6 0 1 64 16 139
2017 AS-02 27 43 10 7 13 0 0 70 20 167
2017 AS-03 27 41 17 14 2 0 0 68 15 60
2017 AS-04 23 39 18 16 4 0 2 62 20 57
2017 AS-05 40 30 12 10 2 2 4 74 13 50
2017 AS-06 26 53 8 9 4 0 0 78 13 23
2017 AS-07 46 31 15 8 0 0 0 78 8 13
2014 AS 25 31 15 16 11 0 1 57 28 642
2014 AS-01 28 29 15 18 8 0 2 58 27 172
2014 AS-02 22 33 14 18 12 0 1 56 30 205
2014 AS-03 19 33 16 11 19 3 0 53 30 75
2014 AS-04 24 25 15 19 17 0 0 49 36 75
2014 AS-05 36 24 16 15 9 0 0 60 24 64
2014 AS-06 24 55 10 0 10 0 0 79 10 29
2014 AS-07 19 37 13 25 0 0 6 60 27 16

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 39 11 9 5 0 0 75 14 519
2017 AS-01 34 42 14 6 4 0 0 75 11 139
2017 AS-02 33 34 13 12 7 1 0 68 19 167
2017 AS-03 45 34 13 5 3 0 0 79 8 60
2017 AS-04 32 47 7 7 5 0 2 80 13 57
2017 AS-05 34 40 10 12 4 0 0 74 16 50
2017 AS-06 48 43 4 4 0 0 0 91 4 23
2017 AS-07 61 39 0 0 0 0 0 100 0 13
2014 AS 31 33 17 11 7 0 0 65 18 642
2014 AS-01 31 29 18 12 9 1 0 61 20 172
2014 AS-02 29 31 17 12 10 0 0 60 22 205
2014 AS-03 35 29 22 8 5 0 0 64 13 75
2014 AS-04 33 40 13 7 6 0 0 73 13 75
2014 AS-05 29 40 16 12 3 0 0 69 16 64
2014 AS-06 42 35 10 10 0 0 3 79 11 29
2014 AS-07 31 57 0 6 6 0 0 87 13 16

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 33 12 6 4 0 0 78 10 515
2017 AS-01 46 31 15 4 4 0 0 77 8 137
2017 AS-02 41 35 9 8 7 1 0 76 15 167
2017 AS-03 50 30 12 5 3 0 0 80 8 60
2017 AS-04 41 34 16 5 2 0 2 76 8 56
2017 AS-05 42 34 14 6 4 0 0 76 10 50
2017 AS-06 68 27 0 5 0 0 0 95 5 22
2017 AS-07 69 31 0 0 0 0 0 100 0 13
2014 AS 36 36 11 10 7 0 0 72 16 641
2014 AS-01 33 35 13 9 9 1 0 68 18 172
2014 AS-02 33 34 14 12 6 0 0 68 18 204
2014 AS-03 44 32 9 9 5 0 0 76 15 75
2014 AS-04 36 37 11 9 6 0 0 73 16 75
2014 AS-05 38 43 6 6 6 0 0 81 12 64
2014 AS-06 42 38 3 10 3 0 3 83 14 29
2014 AS-07 50 38 0 6 6 0 0 87 13 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 37 8 4 3 0 1 84 7 515
2017 AS-01 50 32 12 4 2 0 1 82 7 138
2017 AS-02 43 37 9 6 4 1 0 81 10 167
2017 AS-03 42 47 5 2 2 0 2 91 3 59
2017 AS-04 39 43 7 2 7 0 2 83 9 56
2017 AS-05 58 32 4 4 0 2 0 92 4 50
2017 AS-06 50 36 5 0 5 0 5 90 5 22
2017 AS-07 54 46 0 0 0 0 0 100 0 13
2014 AS 38 39 12 7 4 0 0 77 11 642
2014 AS-01 40 37 10 8 4 1 1 78 12 172
2014 AS-02 35 40 11 8 5 0 0 76 13 205
2014 AS-03 39 40 16 3 3 0 0 79 5 75
2014 AS-04 35 37 16 9 3 0 0 72 12 75
2014 AS-05 43 42 9 3 2 2 0 86 5 64
2014 AS-06 38 38 14 7 3 0 0 76 10 29
2014 AS-07 37 44 6 13 0 0 0 81 13 16

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 30 9 8 4 0 0 78 13 519
2017 AS-01 52 29 8 7 4 0 0 81 11 139
2017 AS-02 44 26 14 11 5 0 0 70 16 167
2017 AS-03 59 33 3 2 2 0 1 93 3 60
2017 AS-04 38 43 7 4 7 0 2 82 10 57
2017 AS-05 46 34 6 8 6 0 0 80 13 50
2017 AS-06 61 18 8 13 0 0 0 79 13 23
2017 AS-07 38 38 8 16 0 0 0 77 16 13
2014 AS 43 30 12 7 7 1 1 74 14 642
2014 AS-01 49 26 14 5 5 1 1 76 10 172
2014 AS-02 38 32 11 8 9 0 0 71 18 205
2014 AS-03 39 35 13 7 4 1 1 75 11 75
2014 AS-04 47 27 16 4 7 0 0 73 10 75
2014 AS-05 44 32 6 10 3 3 2 80 13 64
2014 AS-06 55 24 3 13 3 0 0 80 17 29
2014 AS-07 25 38 19 13 6 0 0 63 18 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 26 12 8 8 2 11 69 18 516
2017 AS-01 34 16 20 9 7 1 14 58 18 138
2017 AS-02 33 31 8 6 8 2 12 75 16 167
2017 AS-03 40 27 7 9 3 2 12 78 14 59
2017 AS-04 30 30 7 5 14 0 12 69 23 56
2017 AS-05 48 24 10 8 4 2 4 76 13 50
2017 AS-06 31 43 4 0 13 4 4 81 15 23
2017 AS-07 31 23 15 23 8 0 0 54 31 13
2014 AS 31 23 13 10 12 2 9 61 25 641
2014 AS-01 33 21 11 8 8 3 17 67 19 172
2014 AS-02 26 23 13 10 18 1 8 55 31 205
2014 AS-03 37 24 12 5 9 3 9 70 17 75
2014 AS-04 28 23 15 15 14 1 4 54 31 75
2014 AS-05 38 26 10 6 13 5 3 69 20 64
2014 AS-06 25 29 22 17 4 0 4 56 22 28
2014 AS-07 31 6 31 25 0 0 6 40 27 16

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 43 11 8 6 0 0 75 14 517
2017 AS-01 35 39 13 7 6 0 0 74 13 139
2017 AS-02 32 38 14 8 8 0 0 70 16 167
2017 AS-03 38 43 13 3 2 0 0 82 5 60
2017 AS-04 25 52 4 12 4 0 4 80 17 56
2017 AS-05 26 48 12 10 4 0 0 74 14 50
2017 AS-06 23 64 5 4 5 0 0 87 8 22
2017 AS-07 31 54 8 8 0 0 0 85 8 13
2014 AS 23 40 18 11 7 0 0 63 19 642
2014 AS-01 28 37 16 12 7 0 0 65 19 172
2014 AS-02 19 39 24 9 10 0 0 57 19 205
2014 AS-03 17 45 21 12 3 1 0 64 15 75
2014 AS-04 23 45 16 9 6 0 0 68 16 75
2014 AS-05 25 44 8 12 9 1 0 70 22 64
2014 AS-06 24 42 14 17 3 0 0 66 20 29
2014 AS-07 37 38 6 13 6 0 0 75 19 16

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 36 13 11 8 0 1 68 19 518
2017 AS-01 40 29 18 5 8 1 0 69 13 138
2017 AS-02 32 35 10 13 10 0 1 67 23 167
2017 AS-03 37 43 10 6 3 0 0 80 10 60
2017 AS-04 19 41 14 11 12 0 3 62 24 57
2017 AS-05 20 49 8 18 4 0 0 69 23 50
2017 AS-06 27 35 13 16 4 0 4 65 22 23
2017 AS-07 38 23 22 16 0 0 0 62 16 13
2014 AS 27 34 16 12 11 0 0 61 23 642
2014 AS-01 34 31 14 13 8 0 0 65 21 172
2014 AS-02 24 31 19 12 12 1 0 56 25 205
2014 AS-03 20 40 16 12 12 0 0 60 24 75
2014 AS-04 27 35 12 10 16 0 0 61 27 75
2014 AS-05 32 38 8 8 11 1 2 73 19 64
2014 AS-06 14 49 17 10 10 0 0 62 20 29
2014 AS-07 31 25 13 31 0 0 0 57 31 16

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 37 15 12 7 0 0 66 19 518
2017 AS-01 35 39 15 7 4 0 1 74 11 139
2017 AS-02 28 36 18 10 8 0 0 64 18 166
2017 AS-03 34 35 15 11 5 0 0 68 17 60
2017 AS-04 21 42 13 14 9 0 2 64 24 57
2017 AS-05 20 44 6 22 8 0 0 64 30 50
2017 AS-06 9 39 22 21 9 0 0 48 30 23
2017 AS-07 62 0 7 23 8 0 0 62 31 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 38 14 6 3 0 0 77 9 519
2017 AS-01 45 35 16 3 1 0 0 80 4 139
2017 AS-02 38 32 17 9 3 1 0 71 13 167
2017 AS-03 43 40 12 5 0 0 0 83 5 60
2017 AS-04 28 53 7 4 7 0 2 82 11 57
2017 AS-05 34 44 12 8 2 0 0 78 10 50
2017 AS-06 26 52 12 4 4 0 0 79 9 23
2017 AS-07 78 22 0 0 0 0 0 100 0 13
2014 AS 34 38 14 7 5 1 0 73 12 642
2014 AS-01 37 35 17 6 4 1 1 73 10 172
2014 AS-02 31 41 13 6 7 0 0 73 14 205
2014 AS-03 29 37 16 9 5 1 1 68 15 75
2014 AS-04 36 37 16 7 4 0 0 73 11 75
2014 AS-05 39 36 6 9 8 1 0 77 17 64
2014 AS-06 35 45 10 7 0 3 0 82 7 29
2014 AS-07 37 31 19 6 0 6 0 73 7 16

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 34 13 11 8 1 0 67 19 519
2017 AS-01 40 31 12 11 5 1 0 71 17 139
2017 AS-02 31 34 11 13 10 1 0 66 23 167
2017 AS-03 40 32 17 12 0 0 0 72 12 60
2017 AS-04 22 41 12 11 10 2 2 66 22 57
2017 AS-05 24 46 14 8 8 0 0 70 16 50
2017 AS-06 27 35 9 17 9 0 4 64 27 23
2017 AS-07 46 23 23 0 8 0 0 70 8 13

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 34 12 4 1 0 0 83 5 518
2017 AS-01 55 32 11 3 0 0 0 86 3 138
2017 AS-02 50 28 14 7 1 0 0 79 8 167
2017 AS-03 52 37 10 2 0 0 0 88 2 60
2017 AS-04 41 42 9 4 2 2 2 85 5 57
2017 AS-05 44 36 10 4 6 0 0 80 10 50
2017 AS-06 39 57 4 0 0 0 0 96 0 23
2017 AS-07 54 23 15 8 0 0 0 77 8 13
2014 AS 56 29 9 3 3 0 0 85 6 642
2014 AS-01 59 27 8 3 2 0 0 87 5 172
2014 AS-02 58 26 10 2 3 0 0 84 6 205
2014 AS-03 51 24 16 5 4 0 0 75 9 75
2014 AS-04 56 31 9 1 3 0 0 87 4 75
2014 AS-05 53 33 5 2 8 0 0 86 9 64
2014 AS-06 51 45 0 3 0 0 0 97 3 29
2014 AS-07 62 31 6 0 0 0 0 94 0 16

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 38 12 10 6 0 1 71 16 516
2017 AS-01 35 36 18 7 4 0 1 71 11 137
2017 AS-02 32 33 13 13 8 0 1 66 21 167
2017 AS-03 32 46 10 5 7 0 0 78 12 59
2017 AS-04 32 38 4 19 3 0 4 73 24 57
2017 AS-05 28 52 8 6 6 0 0 80 13 50
2017 AS-06 31 52 8 9 0 0 0 83 9 23
2017 AS-07 70 8 15 0 8 0 0 78 8 13
2014 AS 21 37 16 14 10 1 1 60 25 640
2014 AS-01 27 37 14 12 8 0 2 66 20 171
2014 AS-02 13 34 19 18 14 1 1 48 33 204
2014 AS-03 12 43 17 16 11 1 0 56 27 75
2014 AS-04 21 37 13 18 9 0 0 59 28 75
2014 AS-05 42 29 13 6 9 1 0 71 16 64
2014 AS-06 17 59 10 3 10 0 0 76 13 29
2014 AS-07 38 37 6 13 0 0 6 80 13 16

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 34 14 7 4 0 0 74 11 518
2017 AS-01 42 34 15 6 2 0 1 76 9 138
2017 AS-02 38 26 20 10 5 0 0 65 15 167
2017 AS-03 40 40 12 8 0 0 0 80 8 60
2017 AS-04 32 47 9 4 7 0 2 80 11 57
2017 AS-05 42 42 6 6 4 0 0 84 10 50
2017 AS-06 48 39 4 8 0 0 0 87 8 23
2017 AS-07 78 8 15 0 0 0 0 85 0 13
2014 AS 30 36 15 11 8 0 0 66 19 640
2014 AS-01 34 37 17 6 5 0 1 72 12 170
2014 AS-02 23 36 15 14 12 0 0 60 25 205
2014 AS-03 24 39 12 19 7 0 0 63 25 75
2014 AS-04 31 31 18 15 5 0 0 61 20 75
2014 AS-05 45 30 13 6 6 0 0 75 12 64
2014 AS-06 28 49 7 7 10 0 0 76 17 29
2014 AS-07 50 25 6 6 12 0 0 76 18 16

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 34 14 10 5 0 0 71 15 518
2017 AS-01 39 34 15 7 4 0 1 73 12 138
2017 AS-02 37 32 14 12 6 0 0 68 18 167
2017 AS-03 37 40 12 7 3 2 0 78 10 60
2017 AS-04 32 31 19 12 3 0 2 64 16 57
2017 AS-05 34 42 8 10 6 0 0 76 16 50
2017 AS-06 35 39 8 13 4 0 0 74 17 23
2017 AS-07 70 8 15 0 8 0 0 78 8 13
2014 AS 30 40 10 10 10 0 0 70 20 639
2014 AS-01 37 38 12 7 6 0 0 75 13 169
2014 AS-02 23 43 8 12 14 0 0 66 26 205
2014 AS-03 29 37 8 16 9 0 0 67 25 75
2014 AS-04 29 40 12 8 11 0 0 69 18 75
2014 AS-05 41 31 8 13 8 0 0 72 20 64
2014 AS-06 17 52 14 7 10 0 0 69 17 29
2014 AS-07 31 38 13 13 6 0 0 69 18 16

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 35 12 8 5 0 0 75 13 518
2017 AS-01 49 30 12 4 5 0 0 79 10 138
2017 AS-02 36 35 12 10 6 0 0 71 16 167
2017 AS-03 45 32 13 8 2 0 0 77 10 60
2017 AS-04 30 42 18 3 5 0 2 73 9 57
2017 AS-05 32 38 10 15 6 0 0 70 21 50
2017 AS-06 40 52 4 0 4 0 0 91 4 23
2017 AS-07 62 23 0 15 0 0 0 85 15 13
2014 AS 35 37 15 7 6 0 0 72 14 641
2014 AS-01 43 30 15 6 6 0 0 73 13 171
2014 AS-02 30 40 15 5 9 1 0 71 14 205
2014 AS-03 32 36 16 11 4 1 0 69 15 75
2014 AS-04 35 41 9 9 5 0 0 76 14 75
2014 AS-05 34 36 12 11 6 0 0 70 17 64
2014 AS-06 35 41 14 10 0 0 0 76 10 29
2014 AS-07 25 50 19 6 0 0 0 75 6 16

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 36 16 6 5 0 1 72 11 518
2017 AS-01 42 40 12 4 3 0 0 82 7 138
2017 AS-02 38 34 15 5 6 0 2 73 11 167
2017 AS-03 42 38 18 0 2 0 0 80 2 60
2017 AS-04 29 35 18 10 4 0 5 67 14 57
2017 AS-05 25 26 24 15 10 0 0 51 25 50
2017 AS-06 26 30 22 13 8 0 0 57 22 23
2017 AS-07 7 55 16 15 8 0 0 62 23 13
2014 AS 42 31 14 7 5 0 1 74 11 642
2014 AS-01 53 31 9 4 2 0 1 85 6 172
2014 AS-02 43 31 15 6 3 0 1 75 10 205
2014 AS-03 36 31 17 8 8 0 0 67 16 75
2014 AS-04 45 29 9 8 5 0 3 77 14 75
2014 AS-05 28 33 26 6 6 0 0 61 13 64
2014 AS-06 21 38 31 7 3 0 0 59 10 29
2014 AS-07 31 31 6 13 12 0 6 67 26 16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 30 35 11 5 1 4 17 46 514
2017 AS-01 14 28 31 13 4 1 8 19 46 136
2017 AS-02 13 30 34 12 8 1 4 21 44 165
2017 AS-03 5 28 43 13 5 0 5 19 35 60
2017 AS-04 19 35 35 6 2 0 4 8 56 57
2017 AS-05 20 28 34 8 4 4 2 13 51 50
2017 AS-06 18 35 43 0 4 0 0 4 53 23
2017 AS-07 22 16 38 23 0 0 0 23 38 13
2014 AS 17 28 30 15 7 1 3 23 46 637
2014 AS-01 10 25 31 19 10 1 4 30 37 172
2014 AS-02 17 25 31 16 7 1 3 24 44 203
2014 AS-03 19 29 29 14 7 0 1 21 49 75
2014 AS-04 24 29 33 8 1 1 3 10 55 75
2014 AS-05 22 31 23 13 10 1 0 23 54 62
2014 AS-06 21 29 36 11 0 0 4 11 52 28
2014 AS-07 6 56 25 13 0 0 0 13 62 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 27 28 11 6 2 4 18 52 513
2017 AS-01 19 23 30 13 7 4 5 21 46 138
2017 AS-02 19 26 28 13 7 1 5 21 48 164
2017 AS-03 17 21 36 14 8 0 3 23 40 58
2017 AS-04 31 31 25 5 2 2 4 7 66 57
2017 AS-05 18 44 20 6 6 4 2 13 66 50
2017 AS-06 26 30 31 13 0 0 0 13 56 23
2017 AS-07 38 31 15 8 0 0 8 8 75 13
2014 AS 26 26 24 10 8 3 3 19 56 639
2014 AS-01 21 27 24 12 12 3 2 25 50 172
2014 AS-02 27 24 26 10 7 3 3 18 54 203
2014 AS-03 27 27 19 13 9 4 1 24 57 75
2014 AS-04 33 27 24 5 3 5 3 9 65 75
2014 AS-05 25 27 27 8 11 1 0 20 53 63
2014 AS-06 31 31 21 10 3 0 3 14 64 29
2014 AS-07 24 38 19 0 6 6 6 7 71 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 29 26 13 5 2 4 19 53 514
2017 AS-01 18 30 25 12 5 5 7 19 53 137
2017 AS-02 16 23 30 19 7 1 4 27 42 165
2017 AS-03 19 31 32 13 1 0 3 15 51 59
2017 AS-04 29 32 18 9 4 3 5 13 67 57
2017 AS-05 30 36 16 8 8 0 2 16 67 50
2017 AS-06 30 44 17 0 4 0 4 5 77 23
2017 AS-07 15 31 23 23 8 0 0 31 46 13
2014 AS 26 27 27 10 5 2 3 15 56 640
2014 AS-01 19 23 31 16 6 1 4 23 44 172
2014 AS-02 25 22 34 7 4 4 3 13 50 204
2014 AS-03 31 39 16 7 5 0 3 12 71 75
2014 AS-04 39 27 24 3 3 3 3 6 69 75
2014 AS-05 20 39 17 13 6 5 0 20 62 64
2014 AS-06 28 43 14 11 0 0 4 11 74 28
2014 AS-07 31 19 31 19 0 0 0 19 50 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 20 32 19 10 1 4 31 35 514
2017 AS-01 7 18 33 20 14 1 7 37 28 138
2017 AS-02 9 19 29 24 12 1 5 38 30 164
2017 AS-03 5 7 52 22 12 0 2 35 12 59
2017 AS-04 21 23 36 11 5 2 4 17 46 57
2017 AS-05 31 33 20 12 2 2 0 14 66 50
2017 AS-06 17 31 35 4 13 0 0 18 48 23
2017 AS-07 46 8 23 16 0 0 8 17 58 13
2014 AS 13 19 29 24 11 1 3 37 33 639
2014 AS-01 12 16 22 33 13 1 4 48 29 171
2014 AS-02 11 13 33 26 12 2 2 40 25 205
2014 AS-03 15 18 30 23 13 0 1 37 33 74
2014 AS-04 18 28 27 17 5 0 4 24 48 75
2014 AS-05 9 34 31 11 11 1 2 23 45 64
2014 AS-06 17 22 47 11 0 0 4 11 40 28
2014 AS-07 13 18 38 31 0 0 0 31 31 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 23 24 17 9 2 6 28 46 513
2017 AS-01 15 16 25 22 10 2 10 37 35 137
2017 AS-02 19 22 21 19 12 2 5 33 45 165
2017 AS-03 9 20 31 24 8 0 7 35 31 58
2017 AS-04 29 36 21 4 5 2 4 9 68 57
2017 AS-05 31 20 30 4 10 4 0 15 54 50
2017 AS-06 22 30 27 12 4 4 0 17 55 23
2017 AS-07 23 31 15 23 8 0 0 31 54 13
2014 AS 22 21 24 19 9 1 5 29 45 641
2014 AS-01 21 14 22 25 11 2 4 39 38 172
2014 AS-02 18 23 24 19 9 0 6 29 45 205
2014 AS-03 28 19 21 17 12 0 3 30 48 75
2014 AS-04 32 20 23 15 5 0 5 21 55 75
2014 AS-05 17 31 27 11 11 1 2 23 50 64
2014 AS-06 25 22 36 14 0 0 4 15 48 28
2014 AS-07 12 19 38 19 0 0 13 22 35 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 24 23 16 7 3 6 26 49 513
2017 AS-01 18 22 24 13 10 5 7 26 46 136
2017 AS-02 17 23 23 19 8 3 7 30 45 166
2017 AS-03 12 32 23 16 10 2 5 28 48 58
2017 AS-04 21 29 23 11 7 5 5 20 55 57
2017 AS-05 32 17 32 14 2 0 2 16 51 50
2017 AS-06 34 27 13 21 0 0 4 22 64 23
2017 AS-07 23 46 8 23 0 0 0 23 69 13
2014 AS 16 16 24 22 12 3 7 38 35 639
2014 AS-01 10 16 24 20 17 3 9 43 30 172
2014 AS-02 14 13 22 30 12 2 7 46 29 205
2014 AS-03 16 23 20 17 17 5 1 37 42 75
2014 AS-04 24 15 26 22 3 4 5 27 44 73
2014 AS-05 26 17 24 11 11 3 8 25 49 64
2014 AS-06 21 14 32 25 4 0 4 30 37 28
2014 AS-07 19 12 31 25 0 6 6 29 35 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 23 31 14 7 2 4 22 45 513
2017 AS-01 12 25 33 13 10 4 4 24 40 138
2017 AS-02 19 20 32 16 7 1 5 25 41 164
2017 AS-03 21 21 34 17 5 0 2 23 42 58
2017 AS-04 22 32 23 14 2 2 5 17 58 57
2017 AS-05 34 20 26 8 8 2 2 17 56 50
2017 AS-06 26 18 35 13 4 4 0 19 45 23
2017 AS-07 30 23 16 31 0 0 0 31 53 13
2014 AS 19 24 32 13 7 2 3 21 46 640
2014 AS-01 15 25 34 16 6 2 2 24 41 172
2014 AS-02 18 23 34 12 6 3 4 19 44 205
2014 AS-03 24 25 25 11 12 1 1 23 51 75
2014 AS-04 28 28 25 7 5 3 4 13 60 75
2014 AS-05 15 27 34 13 8 3 0 21 43 64
2014 AS-06 22 19 34 19 4 0 4 23 42 27
2014 AS-07 25 12 44 19 0 0 0 19 37 16
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 22 5 5 2 0 2 86 8 519
2017 AS-01 72 18 4 4 2 0 1 91 6 139
2017 AS-02 55 26 6 6 3 1 3 84 9 167
2017 AS-03 59 25 8 5 2 0 2 85 7 60
2017 AS-04 52 28 5 7 4 0 4 84 11 57
2017 AS-05 74 16 6 4 0 0 0 90 4 50
2017 AS-06 56 31 4 8 0 0 0 88 8 23
2017 AS-07 70 16 7 8 0 0 0 85 8 13
2014 AS 59 23 6 6 4 0 2 84 10 642
2014 AS-01 66 19 5 6 2 1 2 87 8 172
2014 AS-02 52 26 7 7 5 0 3 80 13 205
2014 AS-03 54 25 7 5 8 0 1 80 13 75
2014 AS-04 59 21 7 5 8 0 0 80 13 75
2014 AS-05 75 14 5 3 0 1 2 92 3 64
2014 AS-06 55 27 10 7 0 0 0 83 7 29
2014 AS-07 69 31 0 0 0 0 0 100 0 16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 26 16 6 11 4 5 63 19 519
2017 AS-01 39 20 17 7 9 4 4 64 17 139
2017 AS-02 29 27 14 5 14 5 5 63 21 167
2017 AS-03 25 33 23 2 7 5 5 65 9 60
2017 AS-04 23 28 21 9 12 2 5 55 23 57
2017 AS-05 28 33 10 13 4 6 6 70 19 50
2017 AS-06 35 39 9 4 4 8 0 81 10 23
2017 AS-07 62 8 0 8 23 0 0 70 30 13
2014 AS 30 29 15 11 9 4 3 63 21 642
2014 AS-01 37 27 15 8 6 3 4 69 15 172
2014 AS-02 27 29 18 8 12 4 2 60 21 205
2014 AS-03 21 24 17 17 9 7 4 51 30 75
2014 AS-04 31 27 8 19 8 2 5 62 29 75
2014 AS-05 36 28 13 9 8 3 3 69 18 64
2014 AS-06 24 45 21 3 7 0 0 69 10 29
2014 AS-07 25 38 6 19 6 6 0 67 26 16

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 27 10 8 8 1 1 74 16 519
2017 AS-01 53 22 8 5 9 1 2 78 14 139
2017 AS-02 40 27 10 10 10 2 1 69 21 167
2017 AS-03 55 25 12 5 0 2 2 83 5 60
2017 AS-04 37 37 7 10 7 0 2 75 18 57
2017 AS-05 46 29 12 6 4 0 2 77 11 50
2017 AS-06 43 31 18 0 4 4 0 77 5 23
2017 AS-07 70 7 0 16 8 0 0 77 23 13
2014 AS 43 26 11 10 8 1 0 70 19 641
2014 AS-01 52 22 12 8 6 1 1 74 14 171
2014 AS-02 41 22 10 13 11 2 0 65 25 205
2014 AS-03 32 21 17 15 11 1 2 55 26 75
2014 AS-04 41 35 9 5 8 1 0 77 14 75
2014 AS-05 42 36 6 8 6 1 0 80 14 64
2014 AS-06 42 31 13 7 7 0 0 73 14 29
2014 AS-07 44 31 6 12 0 6 0 81 13 16

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 35 15 10 5 2 1 69 16 518
2017 AS-01 40 27 16 7 7 3 1 69 14 139
2017 AS-02 30 34 14 13 7 2 0 65 20 166
2017 AS-03 30 43 13 7 3 2 2 76 10 60
2017 AS-04 28 44 17 4 5 0 2 73 9 57
2017 AS-05 24 39 18 14 2 0 2 65 17 50
2017 AS-06 38 36 4 18 0 4 0 77 18 23
2017 AS-07 38 39 16 0 8 0 0 77 8 13
2014 AS 22 37 14 12 9 4 2 63 22 642
2014 AS-01 26 41 12 8 7 5 2 72 16 172
2014 AS-02 24 33 14 14 10 3 2 60 26 205
2014 AS-03 13 39 17 11 9 7 4 58 22 75
2014 AS-04 21 37 19 12 9 1 0 60 21 75
2014 AS-05 21 44 9 13 11 3 0 66 24 64
2014 AS-06 17 38 21 20 3 0 0 55 24 29
2014 AS-07 13 37 19 19 6 0 6 53 27 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 24 17 10 9 9 1 59 22 519
2017 AS-01 34 16 17 13 10 7 2 55 26 139
2017 AS-02 21 27 18 10 11 12 0 55 24 167
2017 AS-03 27 33 18 7 5 8 2 67 13 60
2017 AS-04 21 37 14 11 9 5 4 64 21 57
2017 AS-05 40 20 18 6 4 12 0 68 11 50
2017 AS-06 39 22 9 9 9 13 0 70 20 23
2017 AS-07 54 8 23 8 8 0 0 62 16 13
2014 AS 23 25 16 14 10 10 2 54 28 641
2014 AS-01 25 30 14 13 6 8 3 62 22 171
2014 AS-02 17 18 20 17 13 13 2 41 36 205
2014 AS-03 16 20 20 7 13 20 4 47 26 75
2014 AS-04 21 31 11 18 13 5 0 55 34 75
2014 AS-05 35 29 14 10 8 5 0 67 18 64
2014 AS-06 28 42 14 6 10 0 0 69 17 29
2014 AS-07 38 13 19 18 0 6 6 58 21 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 18 20 15 12 16 3 44 32 519
2017 AS-01 24 15 19 17 9 15 2 47 30 139
2017 AS-02 14 21 20 10 15 18 2 44 31 167
2017 AS-03 18 17 22 21 3 15 3 43 30 60
2017 AS-04 9 18 25 16 17 12 3 32 39 57
2017 AS-05 16 23 18 14 13 14 2 47 32 50
2017 AS-06 18 22 18 13 0 30 0 56 19 23
2017 AS-07 47 0 15 23 8 0 7 51 34 13
2014 AS 11 19 20 17 16 14 2 36 40 641
2014 AS-01 18 20 18 11 13 16 3 48 30 172
2014 AS-02 9 15 20 19 19 16 2 30 46 205
2014 AS-03 3 20 23 13 17 21 3 30 40 75
2014 AS-04 8 19 17 20 23 11 3 31 49 75
2014 AS-05 19 17 14 22 17 8 2 40 44 63
2014 AS-06 0 28 35 24 7 3 3 30 33 29
2014 AS-07 13 19 25 25 6 6 6 36 35 16

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 29 11 7 5 0 0 77 12 518
2017 AS-01 54 26 11 8 1 0 0 80 9 138
2017 AS-02 45 27 12 6 9 1 0 72 15 167
2017 AS-03 50 36 7 3 2 2 0 88 5 60
2017 AS-04 41 33 7 14 4 0 2 75 18 57
2017 AS-05 41 33 16 4 6 0 0 74 10 50
2017 AS-06 47 49 0 0 4 0 0 96 4 23
2017 AS-07 62 7 8 16 8 0 0 69 23 13
2014 AS 39 38 10 8 4 0 0 78 12 642
2014 AS-01 46 33 12 6 3 0 0 79 10 172
2014 AS-02 35 42 8 11 5 0 0 77 16 205
2014 AS-03 36 40 8 9 5 0 1 77 15 75
2014 AS-04 40 33 15 9 3 0 0 73 12 75
2014 AS-05 47 37 6 5 3 1 0 86 8 64
2014 AS-06 38 41 17 0 3 0 0 79 3 29
2014 AS-07 25 50 13 6 6 0 0 76 12 16
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 31 12 5 6 0 1 77 11 519
2017 AS-01 49 29 13 2 5 1 1 80 7 139
2017 AS-02 43 30 14 6 7 0 0 73 13 167
2017 AS-03 45 32 15 7 2 0 0 77 8 60
2017 AS-04 44 35 5 7 7 0 2 80 15 57
2017 AS-05 46 30 9 6 8 0 0 76 15 50
2017 AS-06 30 44 9 4 4 0 8 81 10 23
2017 AS-07 62 23 7 8 0 0 0 85 8 13
2014 AS 36 35 12 9 8 0 0 71 17 642
2014 AS-01 43 29 12 12 5 0 0 72 16 172
2014 AS-02 31 38 12 10 8 1 1 70 18 205
2014 AS-03 29 32 17 8 13 0 0 62 21 75
2014 AS-04 36 43 7 5 9 0 0 79 14 75
2014 AS-05 44 31 14 3 6 1 0 76 9 64
2014 AS-06 28 42 10 6 10 0 3 72 17 29
2014 AS-07 44 31 0 19 6 0 0 76 24 16

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 30 12 5 6 1 1 77 11 519
2017 AS-01 52 25 11 4 6 1 2 79 10 139
2017 AS-02 42 35 11 5 7 1 1 77 12 167
2017 AS-03 45 28 20 2 2 3 0 76 3 60
2017 AS-04 42 37 7 9 4 0 2 80 12 57
2017 AS-05 47 30 12 4 8 0 0 76 12 50
2017 AS-06 35 31 13 4 9 4 4 71 14 23
2017 AS-07 62 16 7 15 0 0 0 78 15 13
2014 AS 41 30 14 6 7 2 1 73 13 642
2014 AS-01 49 28 11 6 4 2 1 79 10 172
2014 AS-02 35 28 17 6 11 2 1 65 17 205
2014 AS-03 35 32 20 7 1 5 0 70 8 75
2014 AS-04 36 36 11 9 8 0 0 72 17 75
2014 AS-05 49 28 11 2 7 1 2 80 9 64
2014 AS-06 38 38 14 0 10 0 0 76 10 29
2014 AS-07 50 31 0 6 12 0 0 82 18 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 31 11 7 5 0 1 77 12 519
2017 AS-01 52 24 11 5 4 1 2 78 10 139
2017 AS-02 42 33 11 8 6 0 0 75 14 167
2017 AS-03 38 40 12 6 3 0 0 78 10 60
2017 AS-04 47 31 6 5 9 0 2 80 14 57
2017 AS-05 52 29 8 8 2 0 0 82 10 50
2017 AS-06 39 40 9 4 4 0 4 82 9 23
2017 AS-07 62 8 15 15 0 0 0 70 15 13
2014 AS 38 35 10 8 8 1 0 74 16 641
2014 AS-01 46 34 6 8 4 2 0 81 12 172
2014 AS-02 34 38 9 8 9 0 1 74 17 204
2014 AS-03 33 27 20 8 9 1 1 62 18 75
2014 AS-04 36 40 7 9 8 0 0 76 17 75
2014 AS-05 47 25 10 6 11 1 0 73 17 64
2014 AS-06 28 42 14 7 10 0 0 69 17 29
2014 AS-07 44 31 0 13 12 0 0 76 24 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 80 16 1 2 1 0 1 96 3 519
2017 AS-01 86 12 1 1 1 0 0 97 2 139
2017 AS-02 74 23 0 1 1 0 1 98 2 167
2017 AS-03 82 13 0 3 2 0 0 95 5 60
2017 AS-04 75 16 0 5 2 0 2 93 7 57
2017 AS-05 80 12 4 4 0 0 0 92 4 50
2017 AS-06 78 13 4 0 0 0 4 95 0 23
2017 AS-07 85 7 0 0 8 0 0 92 8 13
2014 AS 75 15 4 2 3 0 1 91 4 642
2014 AS-01 82 12 2 2 2 0 1 95 4 172
2014 AS-02 72 17 5 1 2 0 2 91 4 205
2014 AS-03 69 19 9 1 1 0 0 88 3 75
2014 AS-04 77 11 4 1 7 0 0 88 8 75
2014 AS-05 80 13 2 2 0 1 3 97 2 64
2014 AS-06 66 21 10 0 3 0 0 87 3 29
2014 AS-07 69 6 6 13 6 0 0 75 19 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 22 8 4 6 3 3 81 10 516
2017 AS-01 59 16 9 4 4 3 5 82 9 139
2017 AS-02 52 24 8 5 7 2 1 79 12 165
2017 AS-03 57 24 7 3 3 3 2 86 7 60
2017 AS-04 59 23 6 2 9 0 2 84 11 57
2017 AS-05 44 28 6 6 10 4 2 77 17 50
2017 AS-06 64 18 0 0 4 5 9 95 5 22
2017 AS-07 54 31 7 0 8 0 0 85 8 13
2014 AS 48 25 8 5 6 4 3 79 12 642
2014 AS-01 51 20 10 4 4 5 6 80 8 172
2014 AS-02 44 23 11 6 9 5 2 72 16 205
2014 AS-03 43 31 8 4 7 5 3 80 11 75
2014 AS-04 53 27 4 5 6 4 0 84 12 75
2014 AS-05 47 40 3 2 0 3 5 95 2 64
2014 AS-06 59 17 3 14 6 0 0 76 20 29
2014 AS-07 50 25 13 6 0 0 6 80 7 16

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 24 7 5 3 1 1 84 8 516
2017 AS-01 60 23 9 4 1 2 1 86 5 139
2017 AS-02 54 31 6 4 5 0 0 84 10 167
2017 AS-03 59 22 9 5 2 2 2 84 7 59
2017 AS-04 66 16 7 7 2 0 2 84 9 56
2017 AS-05 61 27 6 6 0 0 0 88 6 50
2017 AS-06 69 9 4 5 5 4 4 85 10 22
2017 AS-07 77 8 7 0 8 0 0 85 8 13

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 21 8 5 4 1 0 83 8 516
2017 AS-01 64 19 7 6 1 2 0 85 8 139
2017 AS-02 57 26 8 3 5 1 0 83 9 165
2017 AS-03 63 20 10 3 2 2 0 85 5 60
2017 AS-04 63 17 5 9 4 0 2 82 13 57
2017 AS-05 61 16 15 4 4 0 0 77 8 50
2017 AS-06 55 27 5 0 9 0 4 86 9 22
2017 AS-07 85 0 7 8 0 0 0 85 8 13

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 56 23 9 6 5 1 0 80 11 517
2017 AS-01 63 21 6 6 1 1 0 86 8 139
2017 AS-02 53 25 10 4 7 1 0 79 11 166
2017 AS-03 58 22 12 6 2 0 0 80 8 60
2017 AS-04 54 23 7 10 4 0 2 79 14 57
2017 AS-05 49 30 8 6 8 0 0 78 14 50
2017 AS-06 55 23 4 0 13 0 4 81 14 22
2017 AS-07 78 0 7 15 0 0 0 78 15 13
2014 AS 49 28 10 7 6 1 0 77 12 642
2014 AS-01 54 28 9 6 4 0 0 82 10 172
2014 AS-02 46 26 12 8 7 1 0 73 15 205
2014 AS-03 43 32 16 4 5 0 0 75 9 75
2014 AS-04 47 32 10 7 4 0 0 79 11 75
2014 AS-05 53 24 8 6 7 1 0 78 14 64
2014 AS-06 49 31 7 3 10 0 0 80 13 29
2014 AS-07 50 25 0 19 6 0 0 76 24 16
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 34 16 8 3 4 6 69 13 95
2017 AS-04 15 44 14 14 5 0 9 65 20 22
2017 AS-05 33 27 17 3 3 6 10 72 8 30
2017 AS-06 23 41 12 18 0 6 0 68 19 17
2017 AS-07 59 25 16 0 0 0 0 84 0 12
2014 AS 23 31 20 9 9 1 6 58 20 118
2014 AS-03 18 27 27 18 0 0 9 50 20 11
2014 AS-04 23 19 26 16 13 0 3 43 30 31
2014 AS-05 34 33 10 3 13 0 6 72 18 31
2014 AS-06 10 43 24 9 5 0 10 58 15 21
2014 AS-07 22 43 7 7 14 0 7 70 22 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 31 17 9 7 8 0 64 17 519
2017 AS-01 39 26 15 10 3 7 0 70 14 139
2017 AS-02 26 31 18 9 7 8 0 63 17 167
2017 AS-03 23 38 20 3 3 12 0 69 8 60
2017 AS-04 29 29 16 12 11 2 2 60 24 57
2017 AS-05 24 32 20 8 6 10 0 62 16 50
2017 AS-06 22 35 13 13 12 4 0 59 27 23
2017 AS-07 38 31 8 7 16 0 0 70 23 13
2014 AS 23 33 20 7 7 11 0 62 16 642
2014 AS-01 28 33 16 6 5 10 1 69 12 172
2014 AS-02 20 28 23 8 9 11 0 54 20 205
2014 AS-03 21 21 23 3 7 25 0 57 13 75
2014 AS-04 16 41 20 8 9 5 0 60 18 75
2014 AS-05 27 42 19 6 3 3 0 71 9 64
2014 AS-06 21 42 10 3 14 10 0 69 19 29
2014 AS-07 19 50 13 6 6 6 0 74 13 16

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 32 17 15 8 2 0 58 24 518
2017 AS-01 35 29 17 12 5 1 0 65 18 139
2017 AS-02 25 31 15 16 10 4 0 58 27 167
2017 AS-03 18 35 27 10 5 5 0 56 16 60
2017 AS-04 14 44 17 9 14 0 2 59 23 57
2017 AS-05 16 33 14 24 10 2 0 50 35 50
2017 AS-06 18 27 14 31 9 0 0 45 41 22
2017 AS-07 31 39 0 23 8 0 0 70 30 13
2014 AS 20 29 21 14 11 4 0 52 26 641
2014 AS-01 29 30 19 11 7 4 1 61 19 172
2014 AS-02 16 23 26 14 15 4 0 42 31 205
2014 AS-03 16 33 19 15 9 8 0 54 26 75
2014 AS-04 15 32 24 13 13 3 0 48 27 75
2014 AS-05 26 36 14 16 6 1 0 63 22 63
2014 AS-06 10 31 21 24 10 3 0 43 35 29
2014 AS-07 13 44 13 19 6 6 0 60 26 16

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 29 22 16 10 6 0 49 28 518
2017 AS-01 28 27 19 12 7 6 0 59 21 139
2017 AS-02 17 28 18 18 12 7 0 49 32 166
2017 AS-03 15 22 34 17 5 8 0 40 24 60
2017 AS-04 9 29 35 11 12 2 2 40 24 57
2017 AS-05 6 42 12 20 14 6 0 51 37 50
2017 AS-06 4 39 18 22 17 0 0 43 39 23
2017 AS-07 15 31 23 23 8 0 0 46 31 13
2014 AS 14 26 22 17 13 8 0 43 33 641
2014 AS-01 22 29 18 12 11 9 1 55 25 172
2014 AS-02 13 20 25 20 14 7 0 35 37 204
2014 AS-03 9 23 20 17 17 13 0 37 40 75
2014 AS-04 5 31 27 16 13 8 0 39 32 75
2014 AS-05 17 31 19 19 11 3 0 50 30 64
2014 AS-06 3 28 31 17 14 7 0 34 33 29
2014 AS-07 13 44 6 19 12 6 0 60 33 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 31 15 14 12 6 0 55 28 519
2017 AS-01 28 30 19 10 7 6 0 62 18 139
2017 AS-02 21 33 12 13 16 5 0 56 30 167
2017 AS-03 22 25 23 14 7 10 0 52 22 60
2017 AS-04 14 31 14 17 16 5 2 49 36 57
2017 AS-05 14 37 8 18 18 4 0 54 38 50
2017 AS-06 9 44 9 27 8 4 0 55 36 23
2017 AS-07 23 39 8 15 8 7 0 67 25 13
2014 AS 16 26 18 15 15 9 1 46 34 641
2014 AS-01 26 24 14 16 9 10 1 56 28 172
2014 AS-02 13 24 19 13 21 9 1 41 38 205
2014 AS-03 9 28 23 19 12 9 0 41 34 75
2014 AS-04 9 25 23 16 20 6 0 37 39 75
2014 AS-05 19 30 14 16 14 6 0 53 32 63
2014 AS-06 7 35 21 17 14 7 0 45 33 29
2014 AS-07 13 25 25 19 18 0 0 38 37 16

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 27 17 17 15 4 0 48 34 519
2017 AS-01 29 27 17 12 12 3 0 57 25 139
2017 AS-02 17 31 16 15 16 5 0 51 33 167
2017 AS-03 17 17 25 22 12 8 0 36 36 60
2017 AS-04 16 28 12 21 21 0 2 45 43 57
2017 AS-05 12 20 18 30 16 4 0 33 48 50
2017 AS-06 4 48 8 18 21 0 0 53 39 23
2017 AS-07 31 16 22 16 16 0 0 46 31 13
2014 AS 15 24 20 20 17 3 0 41 38 641
2014 AS-01 22 27 16 18 12 4 1 51 31 171
2014 AS-02 15 21 22 18 22 1 1 36 41 205
2014 AS-03 9 22 27 19 16 7 0 34 37 75
2014 AS-04 11 23 23 21 17 5 0 35 41 75
2014 AS-05 16 31 11 24 17 1 0 47 41 64
2014 AS-06 3 31 14 28 17 7 0 37 48 29
2014 AS-07 13 25 31 6 24 0 0 38 31 16
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 39 19 11 5 2 0 65 16 519
2017 AS-01 26 37 19 11 4 3 0 65 15 139
2017 AS-02 25 38 21 10 5 2 0 64 15 167
2017 AS-03 26 33 18 15 3 3 0 62 19 60
2017 AS-04 23 40 18 7 9 2 2 66 16 57
2017 AS-05 26 36 19 17 2 0 0 62 19 50
2017 AS-06 21 44 18 13 4 0 0 64 18 23
2017 AS-07 16 54 8 16 0 7 0 75 17 13
2014 AS 26 38 17 11 7 1 0 64 18 642
2014 AS-01 31 41 14 8 5 0 1 73 13 172
2014 AS-02 23 33 19 13 9 2 0 58 22 205
2014 AS-03 21 36 29 5 8 0 0 57 13 75
2014 AS-04 20 39 13 17 8 3 0 60 26 75
2014 AS-05 35 40 8 13 3 1 0 76 16 64
2014 AS-06 17 35 24 14 10 0 0 52 24 29
2014 AS-07 19 69 6 6 0 0 0 87 6 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 38 17 5 2 6 1 74 7 518
2017 AS-01 34 37 18 6 1 4 1 75 7 139
2017 AS-02 29 39 17 4 2 8 1 74 7 167
2017 AS-03 32 40 18 6 0 3 0 74 7 60
2017 AS-04 23 39 21 2 2 7 5 71 4 56
2017 AS-05 36 31 12 8 4 6 2 74 13 50
2017 AS-06 17 48 31 0 0 4 0 68 0 23
2017 AS-07 46 31 8 15 0 0 0 77 15 13
2014 AS 23 40 17 6 3 10 1 70 11 641
2014 AS-01 28 40 16 4 1 11 0 77 6 172
2014 AS-02 24 32 17 8 7 10 1 64 17 205
2014 AS-03 23 36 24 4 1 12 0 67 6 75
2014 AS-04 12 52 16 5 4 11 0 72 10 75
2014 AS-05 19 49 19 5 3 3 2 72 8 63
2014 AS-06 17 52 10 14 0 3 3 74 15 29
2014 AS-07 18 44 25 6 0 6 0 66 7 16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 36 11 8 7 4 1 73 15 519
2017 AS-01 39 32 12 4 8 4 1 75 12 139
2017 AS-02 30 37 13 12 4 3 2 70 16 167
2017 AS-03 25 38 13 10 8 3 2 66 20 60
2017 AS-04 27 45 7 7 9 4 2 76 17 57
2017 AS-05 42 30 10 6 8 4 0 75 15 50
2017 AS-06 38 35 18 4 4 0 0 73 9 23
2017 AS-07 46 39 0 0 8 7 0 92 8 13
2014 AS 26 30 13 15 7 7 1 62 24 640
2014 AS-01 30 35 9 16 4 5 1 69 22 172
2014 AS-02 23 26 18 15 10 7 2 54 27 205
2014 AS-03 25 27 20 11 7 9 1 58 20 75
2014 AS-04 21 33 11 14 10 11 1 61 27 73
2014 AS-05 30 35 5 13 8 6 3 71 23 64
2014 AS-06 28 42 17 10 3 0 0 69 14 29
2014 AS-07 43 13 6 25 6 6 0 60 34 16

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 29 18 10 8 7 2 61 20 519
2017 AS-01 29 20 17 10 9 11 4 58 23 139
2017 AS-02 24 33 18 10 8 6 1 61 20 167
2017 AS-03 22 24 27 17 5 6 0 48 23 60
2017 AS-04 20 35 17 14 4 9 2 61 20 57
2017 AS-05 34 34 18 8 6 0 0 68 14 50
2017 AS-06 30 30 22 0 9 0 8 66 10 23
2017 AS-07 62 38 0 0 0 0 0 100 0 13
2014 AS 13 20 26 16 13 11 2 38 32 642
2014 AS-01 17 17 27 16 10 11 2 39 30 172
2014 AS-02 11 21 21 17 16 12 2 37 38 205
2014 AS-03 12 23 28 11 12 13 1 40 27 75
2014 AS-04 9 16 24 24 19 8 0 28 46 75
2014 AS-05 14 26 30 10 6 12 2 47 18 64
2014 AS-06 10 38 27 14 7 3 0 50 22 29
2014 AS-07 37 0 38 6 13 6 0 40 20 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 22 18 10 17 7 4 50 30 519
2017 AS-01 29 17 15 7 15 11 5 55 27 139
2017 AS-02 20 25 18 10 17 5 4 50 30 167
2017 AS-03 32 22 20 7 10 8 2 59 19 60
2017 AS-04 11 24 23 16 17 5 4 38 36 57
2017 AS-05 10 26 22 16 20 6 0 38 38 50
2017 AS-06 18 26 18 4 17 4 13 53 26 23
2017 AS-07 38 8 23 0 23 7 0 50 25 13
2014 AS 13 20 22 15 16 12 3 39 36 642
2014 AS-01 15 29 16 17 11 9 4 50 32 172
2014 AS-02 11 14 25 11 19 17 3 31 38 205
2014 AS-03 12 18 28 9 12 16 4 38 27 75
2014 AS-04 8 21 20 17 24 9 0 32 45 75
2014 AS-05 21 14 19 23 9 9 5 40 38 64
2014 AS-06 14 28 14 17 20 7 0 45 40 29
2014 AS-07 19 13 38 0 18 13 0 36 21 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 27 8 5 2 2 3 84 8 517
2017 AS-01 62 19 9 4 0 2 4 85 5 138
2017 AS-02 43 35 8 6 2 2 4 83 8 166
2017 AS-03 52 28 10 5 0 2 3 84 5 60
2017 AS-04 46 36 4 5 5 0 4 86 11 57
2017 AS-05 62 21 6 4 2 0 4 87 6 50
2017 AS-06 53 30 4 8 4 0 0 83 12 23
2017 AS-07 77 8 0 15 0 0 0 85 15 13
2014 AS 47 27 10 8 3 2 4 78 11 640
2014 AS-01 50 22 11 7 1 3 6 80 8 171
2014 AS-02 44 24 11 9 4 2 5 74 14 205
2014 AS-03 44 31 12 8 1 1 3 78 10 75
2014 AS-04 41 27 8 17 5 0 1 69 23 75
2014 AS-05 63 28 8 0 0 1 0 92 0 63
2014 AS-06 38 41 7 10 3 0 0 79 14 29
2014 AS-07 50 44 0 0 0 6 0 100 0 16

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 27 6 1 1 3 2 92 2 518
2017 AS-01 66 22 5 1 1 2 3 92 2 139
2017 AS-02 55 33 5 1 2 3 1 91 3 166
2017 AS-03 54 25 7 2 2 8 3 89 4 60
2017 AS-04 53 35 7 0 0 0 6 93 0 57
2017 AS-05 73 19 4 2 0 2 0 94 2 50
2017 AS-06 70 17 9 0 0 4 0 91 0 23
2017 AS-07 70 15 15 0 0 0 0 85 0 13
2014 AS 54 23 9 4 2 5 2 84 6 638
2014 AS-01 61 18 6 4 0 7 4 89 5 170
2014 AS-02 51 23 10 4 3 5 2 80 8 204
2014 AS-03 47 27 12 3 5 7 0 79 9 75
2014 AS-04 50 27 12 5 1 3 1 80 7 74
2014 AS-05 62 20 11 1 0 6 0 87 1 64
2014 AS-06 38 38 14 3 0 3 3 81 4 29
2014 AS-07 56 38 0 0 0 6 0 100 0 16

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 31 17 10 9 4 1 62 20 518
2017 AS-01 31 28 16 10 9 5 1 63 20 138
2017 AS-02 30 28 17 11 9 4 0 61 21 167
2017 AS-03 28 37 20 3 8 3 0 67 12 60
2017 AS-04 18 44 12 11 12 2 2 64 24 57
2017 AS-05 22 38 17 8 6 6 2 65 16 50
2017 AS-06 21 22 13 17 13 13 0 50 35 23
2017 AS-07 38 23 22 16 0 0 0 62 16 13
2014 AS 18 28 18 16 14 5 1 49 32 640
2014 AS-01 24 27 16 14 12 5 3 55 28 170
2014 AS-02 14 27 18 16 19 6 1 44 37 205
2014 AS-03 15 24 23 12 17 8 1 43 32 75
2014 AS-04 13 28 19 20 19 1 0 42 39 75
2014 AS-05 25 36 10 22 6 1 0 62 28 64
2014 AS-06 17 31 24 17 6 3 0 50 25 29
2014 AS-07 25 31 25 13 0 6 0 60 13 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 27 16 14 18 2 2 50 33 518
2017 AS-01 23 21 15 19 15 3 4 48 37 139
2017 AS-02 22 25 20 13 19 1 1 48 32 167
2017 AS-03 22 31 20 5 17 2 3 56 23 60
2017 AS-04 18 32 14 13 22 0 2 51 35 56
2017 AS-05 20 42 12 18 6 0 2 63 25 50
2017 AS-06 21 22 9 13 27 8 0 48 43 23
2017 AS-07 39 23 15 16 0 7 0 67 17 13
2014 AS 13 17 15 19 27 5 3 33 51 641
2014 AS-01 17 18 15 19 21 5 5 40 44 171
2014 AS-02 7 16 14 22 32 7 2 25 59 205
2014 AS-03 9 16 15 16 36 5 3 28 56 75
2014 AS-04 8 19 19 19 35 0 1 27 54 75
2014 AS-05 27 21 16 15 18 3 0 49 35 64
2014 AS-06 21 17 10 31 17 0 3 40 50 29
2014 AS-07 13 13 25 13 18 0 19 31 38 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 32 24 9 7 6 0 58 17 518
2017 AS-01 27 28 26 7 6 6 1 59 13 139
2017 AS-02 19 31 23 11 9 8 0 54 21 167
2017 AS-03 27 28 30 8 7 0 0 55 15 60
2017 AS-04 14 35 30 11 5 4 2 52 17 57
2017 AS-05 26 40 17 8 2 6 0 70 11 50
2017 AS-06 18 53 12 9 9 0 0 70 18 23
2017 AS-07 23 54 16 0 0 7 0 83 0 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 32 17 5 4 6 2 72 10 517
2017 AS-01 40 31 15 4 4 3 3 75 9 138
2017 AS-02 32 31 18 7 4 7 1 68 12 167
2017 AS-03 32 40 18 2 2 6 0 77 4 60
2017 AS-04 30 33 21 6 2 7 2 69 8 57
2017 AS-05 32 34 17 4 6 6 2 71 11 50
2017 AS-06 41 36 14 5 0 5 0 81 5 22
2017 AS-07 70 23 8 0 0 0 0 92 0 13
2014 AS 34 33 17 3 4 9 1 74 8 641
2014 AS-01 42 28 14 4 3 9 1 77 8 172
2014 AS-02 26 33 18 3 6 12 1 69 11 205
2014 AS-03 39 32 20 0 1 7 1 77 1 75
2014 AS-04 24 36 19 4 5 12 0 68 10 75
2014 AS-05 43 36 13 2 0 6 0 85 2 63
2014 AS-06 28 48 10 10 3 0 0 76 14 29
2014 AS-07 37 25 38 0 0 0 0 62 0 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 40 12 4 3 5 0 80 8 517
2017 AS-01 44 37 11 2 2 2 1 84 4 138
2017 AS-02 34 39 13 5 4 6 0 78 9 166
2017 AS-03 37 41 15 2 2 3 0 81 3 60
2017 AS-04 34 42 11 6 3 4 2 79 9 57
2017 AS-05 20 52 8 4 4 12 0 81 9 50
2017 AS-06 39 47 13 0 0 0 0 87 0 23
2017 AS-07 70 15 8 8 0 0 0 84 8 13
2014 AS 35 33 16 5 4 7 0 74 9 641
2014 AS-01 43 30 14 4 4 6 0 77 8 172
2014 AS-02 30 32 17 6 6 8 1 68 13 205
2014 AS-03 37 28 20 7 1 7 0 70 9 75
2014 AS-04 28 40 15 3 4 11 0 76 7 75
2014 AS-05 44 31 12 5 2 6 0 80 7 64
2014 AS-06 28 45 14 6 3 3 0 75 10 29
2014 AS-07 46 40 7 0 0 7 0 93 0 15

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 37 10 7 4 0 0 79 11 518
2017 AS-01 49 36 8 4 2 1 0 86 7 138
2017 AS-02 38 36 13 9 5 0 0 74 14 167
2017 AS-03 38 43 15 2 2 0 0 82 3 60
2017 AS-04 42 31 12 7 4 2 2 77 11 57
2017 AS-05 38 43 4 8 6 0 0 82 14 50
2017 AS-06 39 52 4 4 0 0 0 91 4 23
2017 AS-07 62 23 0 16 0 0 0 84 16 13
2014 AS 41 36 12 6 4 1 0 78 10 640
2014 AS-01 52 32 7 4 5 0 0 84 9 172
2014 AS-02 34 38 13 8 5 1 0 74 13 204
2014 AS-03 39 36 17 5 3 0 0 75 8 75
2014 AS-04 33 41 13 7 4 1 0 76 11 75
2014 AS-05 49 34 9 2 5 1 0 85 6 64
2014 AS-06 35 38 10 14 3 0 0 73 17 29
2014 AS-07 34 40 20 7 0 0 0 73 7 15

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 28 21 13 12 1 0 54 25 517
2017 AS-01 31 26 25 9 7 2 0 59 16 138
2017 AS-02 28 25 16 16 15 1 0 53 31 167
2017 AS-03 22 38 15 12 13 0 0 60 25 60
2017 AS-04 18 28 23 16 12 2 2 47 29 57
2017 AS-05 14 31 24 16 14 0 0 46 30 50
2017 AS-06 22 36 23 5 9 4 0 61 15 22
2017 AS-07 54 8 15 16 8 0 0 62 23 13
2014 AS 17 29 21 15 16 1 1 47 31 642
2014 AS-01 24 31 23 13 9 0 1 56 21 172
2014 AS-02 15 25 23 16 19 1 1 41 36 205
2014 AS-03 15 29 23 16 17 0 0 44 33 75
2014 AS-04 15 31 19 13 20 3 0 47 34 75
2014 AS-05 16 34 16 17 15 1 0 51 33 64
2014 AS-06 7 35 17 24 17 0 0 42 41 29
2014 AS-07 13 50 13 6 18 0 0 63 24 16

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 32 18 13 10 1 0 58 23 514
2017 AS-01 32 30 20 10 7 1 0 63 17 137
2017 AS-02 28 28 17 15 12 0 0 56 27 164
2017 AS-03 23 40 12 18 7 0 0 64 25 60
2017 AS-04 14 37 19 17 9 2 2 53 27 57
2017 AS-05 20 38 18 12 12 0 0 58 24 50
2017 AS-06 13 47 22 0 13 4 0 63 14 23
2017 AS-07 54 16 15 8 8 0 0 70 16 13
2014 AS 19 32 20 16 13 0 0 51 29 641
2014 AS-01 26 35 17 13 8 0 1 61 21 172
2014 AS-02 16 29 24 14 16 0 1 46 30 204
2014 AS-03 15 33 20 16 16 0 0 48 32 75
2014 AS-04 15 31 16 19 17 3 0 47 37 75
2014 AS-05 24 32 16 13 14 1 0 57 27 64
2014 AS-06 10 28 21 35 6 0 0 38 41 29
2014 AS-07 19 44 19 6 13 0 0 63 18 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 20 21 13 15 5 1 48 30 518
2017 AS-01 32