2017 Public Service Employee Survey Results for Parole Board of Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	48	0	0	0	100	0	40
2017	Non-visible minority	42	45	3	8	2	87	10	322
2014	Visible minority	40	42	4	10	4	82	14	28
2014	Non-visible minority	44	44	4	6	2	89	7	278
2011	Visible minority	42	45	3	7	4	87	10	29
2011	Non-visible minority	52	39	2	5	2	91	7	272
2008	Visible minority	61	33	6	0	0	94	0	18
2008	Non-visible minority	50	41	2	6	1	91	6	249

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	70	25	2	0	0	3	0	98	0	40
2017	Non-visible minority	75	18	3	2	1	0	1	94	3	323
2014	Visible minority	69	20	3	7	0	0	0	90	7	28
2014	Non-visible minority	77	18	2	1	1	0	0	96	2	278
2011	Visible minority	59	31	4	4	3	0	0	90	7	29
2011	Non-visible minority	80	15	2	2	1	0	0	95	3	271
2008	Visible minority	72	22	6	0	0	0	0	94	0	18
2008	Non-visible minority	77	18	2	2	1	0	0	95	3	250

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	76	15	0	5	0	3	2	95	5	40
2017	Non-visible minority	69	17	4	6	3	0	2	87	8	320
2014	Visible minority	54	29	3	4	2	0	7	89	7	28
2014	Non-visible minority	70	18	4	5	3	0	1	88	8	278
2011	Visible minority	52	27	3	7	7	4	0	82	14	29
2011	Non-visible minority	70	16	3	7	3	0	0	86	11	271
2008	Visible minority	67	22	6	6	0	0	0	89	6	18
2008	Non-visible minority	72	17	2	6	2	0	0	90	8	249

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	36	5	7	5	83	12	40
2017	Non-visible minority	45	31	5	10	8	76	19	322
2014	Visible minority	27	36	3	17	18	62	34	28
2014	Non-visible minority	42	31	6	12	8	73	21	278
2011	Visible minority	38	34	11	10	7	73	17	29
2011	Non-visible minority	50	31	7	7	5	81	12	272

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	51	5	13	3	0	80	15	39
2017	Non-visible minority	31	43	10	13	3	0	74	17	322
2014	Visible minority	19	39	14	20	8	0	58	28	28
2014	Non-visible minority	27	46	11	10	6	0	73	16	277
2011	Visible minority	21	25	14	24	17	0	45	41	29
2011	Non-visible minority	33	41	10	11	4	1	75	15	272
2008	Visible minority	22	28	6	22	17	6	53	41	18
2008	Non-visible minority	36	44	8	8	4	0	80	12	250

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	29	17	0	3	0	80	3	40
2017	Non-visible minority	54	32	8	4	2	0	86	6	322
2014	Visible minority	34	36	22	8	0	0	70	8	28
2014	Non-visible minority	50	36	7	3	3	0	87	6	278
2011	Visible minority	39	30	7	7	17	0	70	24	29
2011	Non-visible minority	55	33	7	3	2	1	89	4	272
2008	Visible minority	39	50	6	6	0	0	89	6	18
2008	Non-visible minority	53	32	11	4	0	0	85	4	250

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	17	12	3	3	83	5	40
2017	Non-visible minority	61	26	4	7	3	87	10	322
2014	Visible minority	41	35	12	4	8	76	12	28
2014	Non-visible minority	58	31	7	2	3	88	5	276
2011	Visible minority	24	48	11	7	10	72	17	29
2011	Non-visible minority	58	32	7	2	1	90	3	272
2008	Visible minority	39	44	6	6	6	83	11	18
2008	Non-visible minority	52	39	4	3	1	91	4	250

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	42	17	5	0	0	79	5	40
2017	Non-visible minority	53	32	5	8	2	0	85	10	321
2014	Visible minority	30	35	14	11	11	0	65	21	28
2014	Non-visible minority	44	40	6	6	3	1	85	9	278

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	36	15	9	0	0	76	9	39
2017	Non-visible minority	47	31	10	7	5	0	78	12	322
2014	Visible minority	22	46	18	3	11	0	68	14	28
2014	Non-visible minority	41	36	12	5	5	0	78	10	278
2011	Visible minority	30	35	14	7	14	0	66	20	29
2011	Non-visible minority	47	30	10	8	4	1	78	12	270

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	17	15	5	16	5	10	58	24	40
2017	Non-visible minority	34	20	11	9	9	1	16	66	22	320
2014	Visible minority	21	22	22	4	17	3	11	50	24	28
2014	Non-visible minority	26	23	10	10	12	4	16	61	26	278
2011	Visible minority	17	31	22	7	7	4	14	57	16	29
2011	Non-visible minority	25	20	13	13	9	2	18	56	28	271
2008	Visible minority	22	17	11	11	6	6	28	58	25	18
2008	Non-visible minority	31	24	7	11	9	3	15	66	25	250

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	47	10	5	3	82	8	40
2017	Non-visible minority	44	41	6	5	3	86	8	322
2014	Visible minority	29	39	21	3	7	68	11	28
2014	Non-visible minority	42	42	8	5	3	84	8	278
2011	Visible minority	28	45	13	4	10	73	14	29
2011	Non-visible minority	55	32	6	3	4	87	6	271
2008	Visible minority	39	39	17	6	0	78	6	18
2008	Non-visible minority	44	43	6	5	2	87	6	250

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	27	15	18	5	0	61	24	40
2017	Non-visible minority	33	37	9	12	9	0	70	21	322
2014	Visible minority	15	35	14	17	15	4	52	33	28
2014	Non-visible minority	30	37	11	11	11	0	68	22	277
2011	Visible minority	21	34	7	14	24	0	55	38	29
2011	Non-visible minority	29	40	12	12	7	0	70	19	272

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	43	18	5	0	0	0	77	5	39
2017	Non-visible minority	43	41	6	7	2	0	0	85	10	321

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	31	10	3	0	87	3	40
2017	Non-visible minority	62	30	5	1	2	92	3	322
2014	Visible minority	59	21	11	0	10	79	10	28
2014	Non-visible minority	57	33	7	2	1	90	3	278
2011	Visible minority	38	45	14	4	0	83	4	29
2011	Non-visible minority	61	32	4	1	1	94	2	272
2008	Visible minority	67	28	0	6	0	94	6	18
2008	Non-visible minority	66	28	4	1	0	94	2	250

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	29	26	7	5	0	0	61	12	40
2017	Non-visible minority	34	37	9	10	10	0	0	71	20	321

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	25	10	3	0	87	3	40
2017	Non-visible minority	65	28	5	1	2	93	2	319
2014	Visible minority	72	24	4	0	0	96	0	28
2014	Non-visible minority	74	19	5	1	0	93	1	277
2011	Visible minority	49	44	7	0	0	93	0	29
2011	Non-visible minority	76	20	1	1	1	97	2	271

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	30	25	16	0	0	0	59	16	40
2017	Non-visible minority	34	36	10	12	7	0	1	70	19	319
2014	Visible minority	27	31	24	12	7	0	0	58	18	28
2014	Non-visible minority	31	40	9	11	9	0	1	72	20	278
2011	Visible minority	31	25	10	17	17	0	0	56	34	29
2011	Non-visible minority	41	37	10	8	3	1	0	78	12	272

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	20	31	12	5	0	51	17	40
2017	Non-visible minority	34	36	12	11	7	1	70	18	319
2014	Visible minority	25	25	39	4	7	0	50	11	28
2014	Non-visible minority	36	33	11	12	8	0	69	20	278

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	39	24	8	3	66	10	40
2017	Non-visible minority	41	35	11	8	5	76	13	319
2014	Visible minority	30	30	22	11	7	60	18	27
2014	Non-visible minority	38	40	10	8	5	78	13	278
2011	Visible minority	39	25	11	7	18	65	24	28
2011	Non-visible minority	52	32	7	5	4	84	8	270

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	39	10	0	3	87	3	40
2017	Non-visible minority	51	36	6	5	2	87	7	318
2014	Visible minority	31	58	4	7	0	90	7	28
2014	Non-visible minority	54	34	6	2	3	88	5	278
2011	Visible minority	31	49	3	10	7	80	17	29
2011	Non-visible minority	55	35	4	3	3	90	6	271
2008	Visible minority	44	39	17	0	0	83	0	18
2008	Non-visible minority	54	41	3	2	1	95	2	250

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	44	15	9	0	0	77	9	40
2017	Non-visible minority	37	34	17	6	5	1	72	10	322
2014	Visible minority	40	26	20	7	3	4	69	10	28
2014	Non-visible minority	44	28	16	8	3	0	72	11	278
2011	Visible minority	41	32	13	10	3	0	73	14	29
2011	Non-visible minority	37	34	14	9	7	0	71	15	271
2008	Visible minority	17	39	33	6	6	0	56	11	18
2008	Non-visible minority	33	34	17	8	7	0	67	15	250

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	38	34	9	3	0	8	13	50	40
2017	Non-visible minority	6	20	34	23	13	2	3	38	27	323
2014	Visible minority	3	35	26	25	4	0	8	31	41	28
2014	Non-visible minority	10	16	33	25	15	0	1	40	26	278
2011	Visible minority	18	14	25	25	14	0	4	41	33	28
2011	Non-visible minority	7	18	29	28	14	0	3	43	26	271
2008	Visible minority	0	28	33	28	6	6	0	35	29	18
2008	Non-visible minority	6	21	31	28	13	0	1	42	27	250

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	32	17	15	12	0	13	31	49	39
2017	Non-visible minority	9	19	28	23	17	1	3	42	29	320
2014	Visible minority	7	17	36	21	12	3	4	35	26	28
2014	Non-visible minority	10	12	30	28	18	2	1	47	23	277
2011	Visible minority	14	28	15	11	21	4	7	36	47	28
2011	Non-visible minority	9	13	26	23	25	1	4	50	23	271
2008	Visible minority	12	12	18	18	29	6	6	53	27	17
2008	Non-visible minority	9	16	24	28	21	1	2	50	25	249

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	18	24	15	10	3	16	31	39	39
2017	Non-visible minority	6	10	27	28	19	3	7	52	18	323
2014	Visible minority	10	13	32	23	4	8	10	32	29	28
2014	Non-visible minority	6	13	26	25	22	2	5	51	21	277
2011	Visible minority	7	21	10	36	14	7	4	57	32	28
2011	Non-visible minority	5	8	25	27	27	0	8	59	14	271
2008	Visible minority	6	18	29	24	12	6	6	40	27	17
2008	Non-visible minority	3	6	25	39	21	2	4	64	10	249

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	10	30	27	8	3	13	41	23	39
2017	Non-visible minority	6	9	32	28	21	1	3	51	15	322
2014	Visible minority	3	14	7	30	34	8	4	72	20	28
2014	Non-visible minority	4	9	29	34	22	0	2	57	13	277
2011	Visible minority	7	18	18	33	18	4	4	54	26	28
2011	Non-visible minority	4	8	28	32	23	1	4	58	13	271
2008	Visible minority	0	12	35	24	18	6	6	47	13	17
2008	Non-visible minority	5	9	31	31	22	0	2	54	14	248

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	21	23	18	8	0	17	31	41	37
2017	Non-visible minority	18	20	23	19	18	1	1	38	39	323
2014	Visible minority	11	23	23	13	19	0	11	36	38	28
2014	Non-visible minority	14	23	32	14	14	1	2	29	38	278
2011	Visible minority	20	7	25	21	20	4	3	44	29	29
2011	Non-visible minority	12	17	31	19	17	1	3	37	30	271
2008	Visible minority	24	6	35	12	18	6	0	31	31	17
2008	Non-visible minority	10	20	27	22	16	2	3	41	31	249

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	25	27	17	5	8	11	27	40	39
2017	Non-visible minority	12	20	26	22	13	3	4	37	34	323
2014	Visible minority	8	28	24	23	7	11	0	34	40	28
2014	Non-visible minority	12	21	27	22	15	0	3	38	34	278
2011	Visible minority	23	20	22	17	10	4	4	29	47	29
2011	Non-visible minority	9	19	31	21	14	1	4	37	30	271
2008	Visible minority	24	12	35	12	12	6	0	25	38	17
2008	Non-visible minority	13	22	31	21	9	1	2	31	37	249

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	15	13	27	9	8	13	46	38	39
2017	Non-visible minority	11	15	28	22	17	2	4	42	28	322
2014	Visible minority	10	17	27	26	14	0	4	43	29	28
2014	Non-visible minority	9	18	31	23	16	1	3	40	28	276

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	12	5	2	0	0	8	92	2	40
2017	Non-visible minority	75	15	3	2	2	0	4	93	4	322
2014	Visible minority	61	30	0	4	5	0	0	91	9	28
2014	Non-visible minority	77	12	5	2	2	0	2	91	4	278
2011	Visible minority	52	24	7	7	7	0	3	79	14	29
2011	Non-visible minority	74	12	3	5	2	0	4	90	7	271
2008	Visible minority	39	39	0	6	11	6	0	82	18	18
2008	Non-visible minority	76	10	4	3	3	0	4	90	6	249

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	15	18	20	9	3	3	50	31	39
2017	Non-visible minority	23	28	12	17	12	5	3	55	32	322
2014	Visible minority	22	25	17	14	11	3	7	53	28	28
2014	Non-visible minority	29	31	14	10	12	2	1	63	23	278

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	24	17	10	11	0	3	60	22	40
2017	Non-visible minority	42	29	8	12	8	1	0	71	21	322
2014	Visible minority	36	36	10	4	14	0	0	72	18	28
2014	Non-visible minority	45	24	9	9	13	0	0	69	21	277

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	20	22	18	0	3	3	58	19	39
2017	Non-visible minority	34	36	14	12	5	0	0	70	16	322
2014	Visible minority	22	41	11	14	12	0	0	63	25	27
2014	Non-visible minority	34	39	8	13	5	0	0	74	18	278
2011	Visible minority	28	27	14	21	10	0	0	55	31	29
2011	Non-visible minority	34	42	6	11	6	2	0	77	17	272
2008	Visible minority	11	50	6	17	17	0	0	61	33	18
2008	Non-visible minority	28	45	7	12	6	2	1	74	18	249

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	18	23	15	3	18	0	51	21	39
2017	Non-visible minority	31	25	13	14	9	6	1	60	25	322
2014	Visible minority	17	22	14	14	20	13	0	45	39	27
2014	Non-visible minority	34	29	12	10	10	4	1	66	21	278
2011	Visible minority	28	24	7	17	20	3	0	54	39	29
2011	Non-visible minority	35	28	14	11	8	4	0	66	20	272
2008	Visible minority	6	28	17	28	17	6	0	35	47	18
2008	Non-visible minority	32	31	8	14	9	4	2	68	24	247

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	20	25	18	12	10	5	35	36	39
2017	Non-visible minority	14	22	16	19	15	13	2	42	39	323
2014	Visible minority	6	18	34	11	11	20	0	31	27	27
2014	Non-visible minority	13	21	15	22	14	11	3	40	43	278

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	43	5	17	5	72	22	40
2017	Non-visible minority	41	38	7	8	5	79	14	321
2014	Visible minority	26	33	27	7	7	59	14	27
2014	Non-visible minority	42	40	8	7	3	82	10	277

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	40	8	9	3	0	0	81	12	40
2017	Non-visible minority	40	39	8	8	5	0	1	80	13	323
2014	Visible minority	34	42	11	10	3	0	0	76	13	28
2014	Non-visible minority	38	32	10	9	8	1	1	71	18	278
2011	Visible minority	27	24	21	11	14	0	4	53	25	29
2011	Non-visible minority	39	33	10	8	9	1	0	73	17	272
2008	Visible minority	17	61	6	11	6	0	0	78	17	18
2008	Non-visible minority	40	32	8	8	10	1	1	74	18	248

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	32	8	3	6	3	3	83	9	40
2017	Non-visible minority	46	31	11	8	4	1	1	77	12	322
2014	Visible minority	33	36	9	11	3	7	0	75	15	28
2014	Non-visible minority	45	25	12	7	7	2	1	73	14	278
2011	Visible minority	42	28	17	4	10	0	0	69	14	29
2011	Non-visible minority	47	28	11	8	5	1	0	75	13	271
2008	Visible minority	22	28	28	0	17	6	0	53	18	18
2008	Non-visible minority	48	26	11	6	6	2	0	75	13	248

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	22	17	6	3	3	0	73	9	40
2017	Non-visible minority	43	32	12	7	5	0	1	76	12	323
2014	Visible minority	44	28	17	0	11	0	0	72	11	28
2014	Non-visible minority	41	31	9	11	6	1	1	74	17	278
2011	Visible minority	35	34	7	13	10	0	0	69	24	29
2011	Non-visible minority	47	23	12	12	5	1	0	71	18	271
2008	Visible minority	22	33	28	6	11	0	0	56	17	18
2008	Non-visible minority	46	32	6	8	8	0	0	79	15	248

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	77	14	2	2	0	0	5	95	2	40
2017	Non-visible minority	82	9	2	2	2	0	3	94	4	323
2014	Visible minority	80	11	4	0	5	0	0	91	5	28
2014	Non-visible minority	85	8	2	0	2	0	3	96	2	278
2011	Visible minority	70	13	7	3	7	0	0	83	10	29
2011	Non-visible minority	83	8	2	2	2	1	2	93	5	271
2008	Visible minority	61	22	6	0	11	0	0	83	11	18
2008	Non-visible minority	87	5	1	1	3	0	3	95	4	246

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	30	8	8	0	3	0	84	8	40
2017	Non-visible minority	52	22	9	7	6	1	3	77	14	322
2014	Visible minority	50	18	15	4	3	10	0	75	8	28
2014	Non-visible minority	52	23	7	6	4	3	4	81	11	278
2011	Visible minority	38	24	14	7	10	0	7	66	19	29
2011	Non-visible minority	49	24	10	6	6	2	5	78	12	272

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	20	3	5	9	0	0	83	15	39
2017	Non-visible minority	53	31	7	3	6	0	1	84	9	323

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	17	4	8	6	3	0	81	15	40
2017	Non-visible minority	57	26	8	3	5	0	1	84	8	323

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	22	8	5	9	0	0	78	14	40
2017	Non-visible minority	52	28	9	6	5	0	1	80	11	322
2014	Visible minority	47	28	10	4	11	0	0	75	15	28
2014	Non-visible minority	50	24	11	6	7	1	1	76	13	277

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	41	34	5	12	2	2	4	80	15	62
2014	Non-visible minority	49	36	6	3	2	2	2	89	5	54

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	23	33	3	5	3	59	8	40
2017	Non-visible minority	34	34	12	9	8	2	70	18	323
2014	Visible minority	11	40	24	10	10	4	54	22	28
2014	Non-visible minority	33	33	12	9	9	3	69	18	278
2011	Visible minority	21	24	17	14	21	4	46	36	29
2011	Non-visible minority	29	32	18	9	8	3	63	18	272

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	22	24	10	8	3	58	18	40
2017	Non-visible minority	30	34	11	15	10	1	64	25	323
2014	Visible minority	14	36	25	14	7	3	52	22	28
2014	Non-visible minority	28	34	16	11	10	2	63	21	278
2011	Visible minority	21	31	10	14	24	0	52	38	29
2011	Non-visible minority	35	33	14	9	9	1	68	18	272
2008	Visible minority	11	28	22	17	17	6	41	35	18
2008	Non-visible minority	34	33	11	12	9	1	68	21	250

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	26	17	12	8	10	59	22	40
2017	Non-visible minority	25	30	16	17	10	3	56	28	323
2014	Visible minority	14	43	11	7	13	11	64	23	28
2014	Non-visible minority	24	35	19	12	9	2	60	21	278
2011	Visible minority	24	35	10	10	21	0	59	31	29
2011	Non-visible minority	23	40	15	12	7	4	65	20	272
2008	Visible minority	11	50	11	11	11	6	65	24	18
2008	Non-visible minority	22	38	14	12	10	4	62	23	250

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	17	20	7	9	15	58	19	40
2017	Non-visible minority	31	28	15	13	10	3	61	24	323
2014	Visible minority	23	24	10	14	17	11	53	36	28
2014	Non-visible minority	24	29	17	11	14	5	56	26	278
2011	Visible minority	17	34	7	14	21	7	55	37	29
2011	Non-visible minority	32	33	14	11	7	2	67	19	272
2008	Visible minority	6	33	22	11	11	17	47	27	18
2008	Non-visible minority	26	34	12	12	10	6	64	23	250

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	35	20	9	10	3	60	19	40
2017	Non-visible minority	22	34	14	17	11	1	57	29	322
2014	Visible minority	21	30	15	17	10	7	55	29	28
2014	Non-visible minority	20	39	12	15	12	2	60	28	277
2011	Visible minority	14	28	10	28	21	0	42	49	29
2011	Non-visible minority	24	42	12	10	10	2	68	20	272
2008	Visible minority	6	44	17	11	22	0	50	33	18
2008	Non-visible minority	25	39	12	12	11	1	65	24	251

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	27	20	7	5	0	68	12	40
2017	Non-visible minority	39	40	13	4	4	0	79	8	323
2014	Visible minority	29	46	19	0	7	0	75	7	28
2014	Non-visible minority	36	42	11	5	5	1	79	10	278
2011	Visible minority	24	42	10	10	14	0	66	24	29
2011	Non-visible minority	37	42	11	7	3	0	79	10	271

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	42	10	0	0	8	89	0	39
2017	Non-visible minority	53	38	5	3	1	1	91	4	323
2014	Visible minority	25	57	18	0	0	0	82	0	28
2014	Non-visible minority	55	36	4	2	1	1	93	3	278
2011	Visible minority	35	35	20	7	4	0	69	10	29
2011	Non-visible minority	57	33	5	3	2	1	90	5	270

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	25	12	8	9	5	70	17	40
2017	Non-visible minority	44	32	9	8	4	2	78	13	323
2014	Visible minority	25	36	18	11	3	8	66	15	28
2014	Non-visible minority	45	35	8	5	6	2	82	11	278
2011	Visible minority	18	21	10	28	20	4	40	50	29
2011	Non-visible minority	42	30	12	8	5	3	74	14	270
2008	Visible minority	17	22	28	11	17	6	41	29	18
2008	Non-visible minority	44	28	9	10	5	3	75	16	250

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	25	18	14	5	13	0	57	22	39
2017	Non-visible minority	30	29	20	11	5	4	0	62	17	323
2014	Visible minority	0	43	21	26	10	0	0	43	36	28
2014	Non-visible minority	28	35	16	10	7	3	0	65	18	277
2011	Visible minority	11	24	21	13	21	7	4	39	38	29
2011	Non-visible minority	26	32	19	10	6	6	1	62	17	272

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	17	12	23	16	8	5	42	44	40
2017	Non-visible minority	22	23	17	14	14	7	2	50	31	322
2014	Visible minority	7	7	32	15	23	12	4	17	45	28
2014	Non-visible minority	20	26	14	13	16	6	3	51	33	278
2011	Visible minority	7	21	17	21	31	4	0	28	54	29
2011	Non-visible minority	24	23	16	14	11	4	8	53	29	270

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	70	20	5	0	0	0	5	95	0	39
2017	Non-visible minority	67	14	6	5	3	1	3	85	8	323
2014	Visible minority	50	37	0	6	3	0	4	91	9	28
2014	Non-visible minority	69	14	6	4	3	0	4	86	8	278

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	15	7	0	0	3	3	92	0	40
2017	Non-visible minority	74	15	3	2	2	0	4	93	4	323
2014	Visible minority	44	32	7	10	0	3	3	81	11	28
2014	Non-visible minority	71	15	5	4	2	1	2	89	6	278
2011	Visible minority	57	24	14	4	0	0	0	82	4	28
2011	Non-visible minority	68	21	6	1	1	0	3	92	2	271
2008	Visible minority	44	17	6	11	11	0	11	69	25	18
2008	Non-visible minority	75	16	4	2	2	0	1	92	3	250

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	20	23	10	7	10	0	56	19	40
2017	Non-visible minority	29	30	15	13	8	3	2	62	22	323
2014	Visible minority	11	20	41	7	18	3	0	32	26	28
2014	Non-visible minority	23	35	15	13	10	3	1	60	24	278
2011	Visible minority	24	31	14	20	10	0	0	56	31	29
2011	Non-visible minority	30	35	13	11	7	3	1	68	18	272
2008	Visible minority	11	22	28	22	17	0	0	33	39	18
2008	Non-visible minority	29	35	11	16	8	1	1	65	24	250

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	17	22	17	9	10	0	46	30	40
2017	Non-visible minority	19	24	16	16	17	2	6	47	36	322
2014	Visible minority	8	18	11	26	29	7	0	29	60	28
2014	Non-visible minority	18	22	18	18	20	0	4	42	40	277
2011	Visible minority	21	17	18	17	24	0	4	39	42	29
2011	Non-visible minority	19	29	16	13	13	1	9	53	29	271
2008	Visible minority	22	22	22	11	22	0	0	44	33	18
2008	Non-visible minority	16	31	13	18	15	0	6	51	35	250

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	27	27	9	3	13	0	56	13	40
2017	Non-visible minority	26	35	18	7	9	4	0	64	17	322

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	21	12	5	12	5	69	18	39
2017	Non-visible minority	48	31	12	3	4	2	81	7	323
2014	Visible minority	21	29	14	22	10	4	52	33	28
2014	Non-visible minority	49	29	12	4	2	4	81	6	277

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	35	22	4	0	0	74	4	40
2017	Non-visible minority	44	33	13	5	4	1	78	9	322
2014	Visible minority	26	32	21	11	10	0	58	21	28
2014	Non-visible minority	48	33	11	6	2	0	81	8	278
2011	Visible minority	29	28	14	18	10	0	58	28	28
2011	Non-visible minority	45	38	6	7	2	1	84	9	272

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	38	14	0	3	84	3	40
2017	Non-visible minority	52	30	7	7	4	82	11	322
2014	Visible minority	35	33	11	11	10	68	21	28
2014	Non-visible minority	56	31	6	4	4	87	8	278
2011	Visible minority	40	21	18	7	14	61	21	28
2011	Non-visible minority	57	28	5	5	4	86	9	272
2008	Visible minority	11	50	22	6	11	61	17	18
2008	Non-visible minority	50	31	7	8	4	82	12	251

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	17	25	15	6	0	54	21	40
2017	Non-visible minority	42	28	16	7	6	0	70	14	321
2014	Visible minority	27	19	28	15	11	0	46	26	28
2014	Non-visible minority	38	36	13	7	6	0	74	13	277
2011	Visible minority	17	38	24	3	17	0	56	20	29
2011	Non-visible minority	49	28	11	7	5	1	77	12	272

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	27	21	10	5	0	64	15	40
2017	Non-visible minority	41	33	12	8	6	1	74	14	323
2014	Visible minority	32	25	25	12	7	0	57	18	28
2014	Non-visible minority	38	39	11	7	5	0	77	12	278
2011	Visible minority	32	27	14	11	17	0	59	28	29
2011	Non-visible minority	47	33	9	6	5	0	80	11	272
2008	Visible minority	11	39	22	6	17	6	53	24	18
2008	Non-visible minority	47	32	10	8	2	0	80	11	251

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	24	12	14	12	10	0	58	29	40
2017	Non-visible minority	40	23	14	12	8	3	1	65	20	321
2014	Visible minority	32	24	10	22	11	0	0	57	33	28
2014	Non-visible minority	41	25	12	11	8	3	1	69	19	278
2011	Visible minority	20	28	17	14	17	4	0	50	32	29
2011	Non-visible minority	46	21	16	6	6	3	2	71	12	272
2008	Visible minority	22	22	17	11	17	11	0	50	31	18
2008	Non-visible minority	39	26	10	10	7	6	2	71	18	251

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	25	34	41	39
2017	Non-visible minority	26	39	35	322
2014	Visible minority	32	28	40	28
2014	Non-visible minority	24	42	34	278
2011	Visible minority	38	31	32	29
2011	Non-visible minority	29	44	27	272

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	0	18	57	0	0	25	10
2017	Non-visible minority	28	12	36	7	11	5	81
2014	Non-visible minority	19	19	43	6	9999	13	68
2011	Visible minority	0	9	63	19	9999	9	11
2011	Non-visible minority	26	25	30	5	9999	15	84

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	21	79	40
2017	Non-visible minority	19	81	323
2014	Visible minority	34	66	28
2014	Non-visible minority	19	81	278

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	58	63
2014	Visible minority	71	10
2014	Non-visible minority	60	51

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	65	63
2014	Visible minority	80	10
2014	Non-visible minority	68	51

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	63
2014	Visible minority	0	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	46	63
2014	Visible minority	56	10
2014	Non-visible minority	30	51

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	32	63
2014	Visible minority	48	10
2014	Non-visible minority	47	51

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	43	63
2014	Visible minority	51	10
2014	Non-visible minority	57	51

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	50	63
2014	Non-visible minority	52	51

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	63
2014	Visible minority	48	10
2014	Non-visible minority	40	51

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	57	63
2014	Visible minority	46	10
2014	Non-visible minority	61	51

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	41	63
2014	Non-visible minority	37	51

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Non-visible minority	63
2014	Visible minority	10
2014	Non-visible minority	51

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	63
2014	Visible minority	0	10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	63
2014	Non-visible minority	12	51

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	45	63
2014	Visible minority	68	10
2014	Non-visible minority	53	51

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	63
2014	Non-visible minority	25	51

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	63
2014	Non-visible minority	18	51

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	61	63
2014	Visible minority	78	10
2014	Non-visible minority	55	51

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	32	63
2014	Visible minority	58	10
2014	Non-visible minority	27	51

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	63
2014	Visible minority	54	10
2014	Non-visible minority	34	51

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	63
2014	Visible minority	0	10
2014	Non-visible minority	9	51

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	63

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	20	63
2014	Non-visible minority	23	51

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	60
2014	Non-visible minority	22	47

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	60

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	60
2014	Non-visible minority	13	47

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	60
2014	Non-visible minority	13	47

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	60
2014	Non-visible minority	24	47

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	42	60
2014	Non-visible minority	54	47

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	67	60
2014	Non-visible minority	59	47

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	60

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	60
2014	Non-visible minority	15	47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	94	6	63

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	19	22	4	12	15	8	50	21	40
2017	Non-visible minority	23	16	18	9	11	20	4	50	26	323
2014	Visible minority	4	16	21	17	13	24	5	27	43	28
2014	Non-visible minority	20	21	19	7	10	18	5	53	22	278

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	32	13	10	14	8	0	61	25	40
2017	Non-visible minority	35	27	18	8	7	4	2	65	15	321
2014	Visible minority	12	25	28	3	20	12	0	41	27	28
2014	Non-visible minority	32	25	19	8	7	8	0	63	16	278
2011	Visible minority	25	31	14	18	13	0	0	55	31	29
2011	Non-visible minority	43	31	13	6	4	4	0	77	10	272

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	40	12	3	0	10	7	82	3	40
2017	Non-visible minority	32	39	7	4	1	1	15	85	6	323
2014	Visible minority	11	38	23	8	7	4	10	56	18	27
2014	Non-visible minority	28	50	7	3	0	1	11	89	3	278
2011	Visible minority	13	31	21	10	7	4	15	54	20	29
2011	Non-visible minority	24	43	6	5	1	1	20	85	7	271
2008	Visible minority	22	17	28	6	11	6	11	47	20	18
2008	Non-visible minority	23	42	8	9	1	1	15	78	12	250

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	13	17	5	10	28	11	48	24	40
2017	Non-visible minority	19	21	20	6	3	15	15	58	12	322
2014	Visible minority	7	12	33	8	15	11	15	26	30	27
2014	Non-visible minority	14	28	17	6	6	15	12	59	18	278
2011	Visible minority	10	7	24	21	10	14	14	24	43	29
2011	Non-visible minority	16	25	17	9	3	13	16	59	18	270

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	30	7	0	6	10	3	84	7	40
2017	Non-visible minority	42	27	8	3	0	4	15	85	5	322
2014	Visible minority	29	18	29	4	3	8	9	56	9	28
2014	Non-visible minority	41	25	12	4	2	5	12	79	7	278
2011	Visible minority	24	24	14	3	14	7	15	60	22	29
2011	Non-visible minority	33	26	11	1	3	6	20	80	5	271
2008	Visible minority	11	22	22	0	17	17	11	46	23	18
2008	Non-visible minority	37	27	10	3	3	5	14	80	8	249

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	32	12	0	6	10	3	79	7	40
2017	Non-visible minority	37	26	9	5	2	6	15	80	9	323
2014	Visible minority	22	18	29	12	3	7	9	48	17	28
2014	Non-visible minority	36	28	11	5	3	7	11	78	10	278
2011	Visible minority	20	24	24	0	14	7	11	54	17	29
2011	Non-visible minority	36	25	11	4	2	4	18	78	7	271
2008	Visible minority	11	28	17	17	11	11	6	47	33	18
2008	Non-visible minority	34	28	8	8	4	3	14	75	14	250

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	24	76	39
2017	Non-visible minority	7	93	323
2014	Visible minority	18	82	28
2014	Non-visible minority	8	92	276

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	36	22
2014	Non-visible minority	36	20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	82	22
2014	Non-visible minority	75	20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	22
2014	Non-visible minority	0	20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	22
2014	Non-visible minority	0	20

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	22
2014	Non-visible minority	0	20

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	22

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23
2014	Non-visible minority	0	20

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	32	23
2014	Non-visible minority	40	20

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	29	23

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23
2014	Non-visible minority	0	20

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	31	23
2014	Non-visible minority	37	20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	23
2014	Non-visible minority	25	20

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	23

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23
2014	Non-visible minority	0	20

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	53	23
2014	Non-visible minority	65	20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19
2014	Non-visible minority	0	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19
2014	Non-visible minority	0	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19
2014	Non-visible minority	0	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19
2014	Non-visible minority	0	17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	42	19
2014	Non-visible minority	52	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	78	19
2014	Non-visible minority	79	17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	96	4	23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	12	18	8	11	17	13	48	27	40
2017	Non-visible minority	25	16	19	2	6	26	5	60	11	323
2014	Visible minority	4	21	14	19	7	29	7	38	40	28
2014	Non-visible minority	20	16	25	2	3	26	8	55	8	278

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	27	8	8	9	13	0	73	19	40
2017	Non-visible minority	41	26	17	2	5	8	1	73	8	323
2014	Visible minority	12	25	23	16	3	14	7	47	24	28
2014	Non-visible minority	34	26	20	4	2	12	2	69	7	276
2011	Visible minority	32	17	20	14	10	7	0	53	26	29
2011	Non-visible minority	47	31	13	2	1	6	0	83	4	271

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	25	20	15	5	3	5	57	22	40
2017	Non-visible minority	28	23	18	13	15	0	3	53	28	323

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	7	27	22	23	3	6	21	50	40
2017	Non-visible minority	14	30	25	14	16	0	1	44	30	322

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	27	29	12	4	3	6	50	18	40
2017	Non-visible minority	26	33	20	11	7	0	3	61	18	321

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	14	17	28	15	3	10	31	49	39
2017	Non-visible minority	18	25	20	15	20	0	2	44	36	322

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	17	15	5	0	0	30	72	7	40
2017	Non-visible minority	44	15	16	5	7	1	12	68	14	322

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	24	27	11	2	0	5	57	14	40
2017	Non-visible minority	30	29	23	10	6	0	2	60	16	323

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	34	19	16	0	3	11	59	19	40
2017	Non-visible minority	33	31	18	8	6	2	3	67	14	322

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	24	32	10	6	2	5	48	18	40
2017	Non-visible minority	26	35	19	10	6	1	2	64	17	323

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	38	21	5	3	0	8	69	9	39
2017	Non-visible minority	38	32	13	9	5	0	3	73	14	321

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	39	22	7	6	0	8	61	15	40
2017	Non-visible minority	33	29	18	11	5	1	2	65	17	323

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	28	8	5	0	2	12	85	6	39
2017	Non-visible minority	52	21	15	5	4	0	2	75	9	322

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	10	8	5	9	2	13	74	17	39
2017	Non-visible minority	73	9	8	4	3	1	2	85	7	323

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	30	8	5	6	2	8	78	13	39
2017	Non-visible minority	50	29	11	5	3	0	2	81	8	323

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	23	5	8	0	2	8	85	9	39
2017	Non-visible minority	60	19	9	7	3	1	2	81	10	321

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	10	5	0	0	2	38	91	0	39
2017	Non-visible minority	56	10	2	1	0	0	29	94	3	320

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	15	8	0	0	0	18	91	0	39
2017	Non-visible minority	67	19	6	2	1	0	6	92	2	322

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	23	10	5	0	0	11	83	6	38
2017	Non-visible minority	62	14	8	5	6	0	4	79	12	323

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	28	8	0	2	0	8	89	2	39
2017	Non-visible minority	55	26	12	3	1	0	4	85	3	322

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	24	47	12	4	0	3	35	17	40
2017	Non-visible minority	11	31	38	13	6	1	0	43	19	323

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	20	42	15	5	3	8	22	31	40
2017	Non-visible minority	10	20	38	22	9	0	0	31	31	322

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	37	15	0	0	5	0	85	0	40
2017	Non-visible minority	38	42	10	6	3	1	0	80	10	323

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	30	21	20	5	5	0	53	26	40
2017	Non-visible minority	20	39	16	12	10	2	1	61	23	322

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	28	72	40
2017	Non-visible minority	24	76	322
2014	Visible minority	32	68	28
2014	Non-visible minority	16	84	277

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	84	16	11
2017	Non-visible minority	77	23	77
2014	Non-visible minority	68	32	44

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	55	34	1	10	0	0	0	89	10	58
2014	Non-visible minority	52	31	14	3	0	0	0	83	3	30

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	27	19	8	7	5	0	35	65	40
2017	Non-visible minority	32	24	19	10	11	2	2	33	67	322

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	25
2017	Non-visible minority	24	205

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	25
2017	Non-visible minority	31	205

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	25
2017	Non-visible minority	22	205

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	25
2017	Non-visible minority	44	205

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	25
2017	Non-visible minority	5	205

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	25
2017	Non-visible minority	39	205

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	9	54	9	10	9	9	22
2017	Non-visible minority	7	49	23	10	3	8	197

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	20	16	12	16	0	4	54	29	25
2017	Non-visible minority	21	25	15	12	14	3	10	53	30	204

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	8	8	20	48	0	17	9	81	25
2017	Non-visible minority	3	7	15	12	43	5	14	13	68	206

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Parole Board of Canada by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)