2017 Public Service Employee Survey Results for Parole Board of Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 44 7 4 9 0 0 80 13 22
2017 Not a person with a disability 44 45 2 8 1 0 0 89 9 341
2014 Person with a disability 40 35 14 10 0 0 0 76 10 21
2014 Not a person with a disability 44 45 3 6 2 0 0 89 8 287

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 62 22 11 0 0 0 5 88 0 22
2017 Not a person with a disability 76 18 2 2 1 0 1 95 3 342
2014 Person with a disability 76 24 0 0 0 0 0 100 0 21
2014 Not a person with a disability 76 18 3 1 1 0 0 95 3 287

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 62 17 11 0 4 0 5 83 5 22
2017 Not a person with a disability 70 17 3 6 2 0 2 88 8 339
2014 Person with a disability 71 15 5 9 0 0 0 86 9 21
2014 Not a person with a disability 68 19 4 5 3 0 1 88 8 287

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 29 8 9 9 0 0 74 18 22
2017 Not a person with a disability 46 32 5 10 8 0 0 77 17 341
2014 Person with a disability 35 33 14 9 9 0 0 68 19 21
2014 Not a person with a disability 41 31 6 13 9 0 0 72 22 287

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 37 8 17 14 0 0 61 31 21
2017 Not a person with a disability 31 44 9 13 3 0 0 76 15 341
2014 Person with a disability 21 37 15 8 19 0 0 58 28 21
2014 Not a person with a disability 27 46 11 11 5 0 0 73 16 286

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 49 4 0 4 0 0 91 4 22
2017 Not a person with a disability 55 30 10 3 2 0 0 85 5 341
2014 Person with a disability 40 29 11 5 14 0 0 70 19 21
2014 Not a person with a disability 49 37 8 4 2 0 0 86 6 287

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 56 31 4 4 5 0 0 86 9 22
2017 Not a person with a disability 62 24 5 7 3 0 0 86 9 341
2014 Person with a disability 46 34 5 5 10 0 0 80 15 21
2014 Not a person with a disability 57 31 7 2 3 0 0 88 5 285

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 32 9 4 5 0 0 82 9 22
2017 Not a person with a disability 51 34 6 8 1 0 0 85 9 340
2014 Person with a disability 43 29 9 19 0 0 0 72 19 21
2014 Not a person with a disability 43 40 6 5 4 0 1 84 9 287

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 35 13 0 16 0 0 71 16 22
2017 Not a person with a disability 46 32 11 8 3 0 0 78 11 340
2014 Person with a disability 30 37 10 9 14 0 0 67 23 21
2014 Not a person with a disability 41 37 12 4 5 0 0 78 9 287

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 26 12 14 11 0 13 57 29 22
2017 Not a person with a disability 34 19 11 8 10 2 16 65 21 339
2014 Person with a disability 26 9 4 5 37 0 19 43 52 21
2014 Not a person with a disability 26 23 12 9 10 4 15 61 24 287

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 64 9 0 4 0 0 87 4 22
2017 Not a person with a disability 45 40 7 5 3 0 0 85 8 341
2014 Person with a disability 41 30 10 0 19 0 0 71 19 21
2014 Not a person with a disability 41 42 9 5 3 0 0 83 8 287

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 40 4 21 18 0 0 58 38 22
2017 Not a person with a disability 34 36 10 12 8 0 0 70 20 341
2014 Person with a disability 17 40 5 13 26 0 0 56 39 21
2014 Not a person with a disability 30 37 11 11 10 0 1 67 22 286

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 48 4 18 4 0 0 74 22 22
2017 Not a person with a disability 44 41 7 6 2 0 0 85 8 339

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 62 38 0 0 0 0 0 100 0 22
2017 Not a person with a disability 61 29 6 1 2 0 0 91 4 341
2014 Person with a disability 42 49 4 0 5 0 0 90 5 21
2014 Not a person with a disability 58 31 7 2 2 0 0 89 3 287

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 40 4 12 25 0 0 58 38 22
2017 Not a person with a disability 35 36 11 9 8 0 0 71 17 340

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 69 27 4 0 0 0 0 96 0 22
2017 Not a person with a disability 65 27 5 1 2 0 0 92 3 338
2014 Person with a disability 71 19 11 0 0 0 0 89 0 21
2014 Not a person with a disability 74 20 5 1 0 0 0 94 1 286

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 45 9 25 14 0 0 53 38 22
2017 Not a person with a disability 35 34 12 12 5 0 1 70 18 338
2014 Person with a disability 17 40 14 20 9 0 0 57 29 21
2014 Not a person with a disability 32 39 10 10 8 0 1 71 19 287

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 35 9 25 14 0 0 52 38 22
2017 Not a person with a disability 34 34 14 10 6 0 1 69 17 338
2014 Person with a disability 25 18 20 19 18 0 0 43 38 21
2014 Not a person with a disability 36 33 13 10 7 0 0 70 17 287

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 48 22 4 9 0 0 65 13 22
2017 Not a person with a disability 41 35 11 8 4 0 0 76 12 338
2014 Person with a disability 27 34 10 10 19 0 0 61 29 21
2014 Not a person with a disability 38 39 11 8 4 0 0 78 12 286

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 43 12 4 4 0 0 79 9 22
2017 Not a person with a disability 52 36 6 4 2 0 0 88 6 337
2014 Person with a disability 31 45 9 5 9 0 0 76 15 21
2014 Not a person with a disability 53 36 6 3 2 0 0 89 5 287

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 39 17 0 8 0 0 75 8 22
2017 Not a person with a disability 36 35 17 6 4 0 1 72 10 341
2014 Person with a disability 42 36 13 4 5 0 0 78 9 21
2014 Not a person with a disability 44 28 17 8 3 0 0 72 11 287

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 18 30 25 4 0 4 31 37 22
2017 Not a person with a disability 6 21 34 22 12 2 3 36 29 342
2014 Person with a disability 18 4 28 35 15 0 0 50 22 21
2014 Not a person with a disability 9 19 32 24 15 0 2 39 28 287

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 22 39 16 4 0 0 21 40 22
2017 Not a person with a disability 8 20 26 23 17 1 4 43 30 338
2014 Person with a disability 9 27 16 28 10 5 5 42 40 21
2014 Not a person with a disability 10 12 31 27 18 2 1 46 22 286

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 4 26 30 23 0 9 57 14 22
2017 Not a person with a disability 7 11 27 26 18 3 8 50 20 341
2014 Person with a disability 23 13 18 31 10 0 5 43 38 21
2014 Not a person with a disability 6 13 27 24 22 3 6 50 21 286

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 9 44 28 10 0 4 39 14 21
2017 Not a person with a disability 6 9 31 28 21 1 4 51 16 341
2014 Person with a disability 14 8 9 44 25 0 0 68 22 21
2014 Not a person with a disability 3 10 28 33 23 1 2 58 13 286

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 8 34 12 9 0 5 23 41 22
2017 Not a person with a disability 16 22 22 19 17 1 3 38 39 339
2014 Person with a disability 23 18 23 21 10 0 5 33 43 21
2014 Not a person with a disability 13 23 31 14 15 1 2 30 38 287

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 17 31 16 9 4 4 27 39 22
2017 Not a person with a disability 11 21 26 22 12 4 4 37 34 341
2014 Person with a disability 18 24 11 38 5 5 0 45 44 21
2014 Not a person with a disability 11 21 28 20 15 1 2 37 34 287

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 26 9 35 4 4 4 42 48 22
2017 Not a person with a disability 11 14 27 22 17 2 5 42 28 340
2014 Person with a disability 19 32 9 26 15 0 0 40 51 21
2014 Not a person with a disability 9 17 32 23 16 1 3 40 27 285
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 75 12 0 0 9 0 5 91 9 22
2017 Not a person with a disability 74 15 4 2 1 0 4 93 3 341
2014 Person with a disability 70 14 16 0 0 0 0 84 0 21
2014 Not a person with a disability 75 14 4 2 2 0 3 92 5 287

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 31 9 20 18 0 0 53 38 22
2017 Not a person with a disability 24 26 13 17 12 5 3 54 31 340
2014 Person with a disability 10 35 10 20 24 0 0 45 45 21
2014 Not a person with a disability 30 30 15 10 11 3 2 63 22 287

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 32 0 29 13 0 0 58 42 22
2017 Not a person with a disability 42 28 10 11 9 1 0 71 20 341
2014 Person with a disability 11 49 5 15 21 0 0 60 36 20
2014 Not a person with a disability 47 24 10 8 12 0 0 71 20 287

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 29 18 14 18 0 0 51 31 22
2017 Not a person with a disability 35 35 14 12 3 0 0 70 15 340
2014 Person with a disability 22 50 9 10 9 0 0 72 19 21
2014 Not a person with a disability 35 38 9 13 5 0 0 73 18 286

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 22 13 21 22 0 0 44 43 22
2017 Not a person with a disability 31 25 14 14 7 8 1 61 24 340
2014 Person with a disability 22 24 4 16 25 10 0 50 45 21
2014 Not a person with a disability 33 29 13 10 10 5 1 65 21 286

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 22 21 27 18 5 0 32 47 22
2017 Not a person with a disability 14 22 16 18 15 13 2 42 38 341
2014 Person with a disability 0 32 25 15 18 10 0 36 36 21
2014 Not a person with a disability 13 20 16 22 13 13 3 40 42 286

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 62 11 9 9 0 0 71 17 22
2017 Not a person with a disability 42 37 7 9 5 0 0 79 14 340
2014 Person with a disability 24 57 9 5 5 0 0 81 10 21
2014 Not a person with a disability 42 38 10 7 3 0 0 80 10 285
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 56 9 8 14 0 0 69 22 22
2017 Not a person with a disability 42 38 7 8 4 0 1 81 12 342
2014 Person with a disability 28 28 9 20 15 0 0 56 34 21
2014 Not a person with a disability 38 34 10 9 7 1 1 73 16 287

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 27 20 17 14 0 0 49 31 22
2017 Not a person with a disability 47 31 10 6 4 1 1 79 10 341
2014 Person with a disability 25 36 0 16 19 5 0 64 36 21
2014 Not a person with a disability 45 26 13 7 5 3 1 74 13 287

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 52 18 8 5 0 0 69 13 22
2017 Not a person with a disability 46 29 12 7 4 1 1 76 11 342
2014 Person with a disability 38 34 5 13 9 0 0 73 23 21
2014 Not a person with a disability 42 31 10 10 6 1 1 74 16 287

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 70 16 0 0 9 0 5 91 9 22
2017 Not a person with a disability 82 9 2 2 1 0 3 94 3 342
2014 Person with a disability 91 0 5 0 0 0 5 95 0 21
2014 Not a person with a disability 84 9 2 0 2 0 3 96 2 287

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 37 14 9 5 5 0 71 15 22
2017 Not a person with a disability 53 21 9 7 5 1 3 78 13 341
2014 Person with a disability 38 19 16 9 14 5 0 60 24 21
2014 Not a person with a disability 53 23 8 5 3 4 4 82 10 287

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 60 4 0 9 0 0 86 9 22
2017 Not a person with a disability 56 28 6 3 6 0 1 84 10 341

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 44 16 0 9 0 0 75 9 22
2017 Not a person with a disability 59 23 7 4 5 1 1 84 9 342

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 36 25 4 9 0 0 62 13 22
2017 Not a person with a disability 54 26 8 6 5 0 1 81 11 341
2014 Person with a disability 41 25 11 5 19 0 0 66 24 21
2014 Not a person with a disability 51 25 11 6 6 1 1 77 12 286
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 40 31 5 13 2 6 4 79 16 66
2014 Not a person with a disability 48 36 8 3 2 2 2 87 5 54

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 52 13 4 22 0 0 60 27 22
2017 Not a person with a disability 36 32 14 8 7 3 0 69 16 342
2014 Person with a disability 23 20 14 19 19 5 0 46 40 21
2014 Not a person with a disability 32 35 13 8 8 4 0 69 17 287

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 51 18 4 22 0 0 56 27 22
2017 Not a person with a disability 32 32 12 15 9 1 0 64 24 342
2014 Person with a disability 23 15 24 13 24 0 0 38 37 21
2014 Not a person with a disability 27 35 16 11 9 2 0 64 20 287

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 39 16 9 27 5 0 46 37 22
2017 Not a person with a disability 26 29 16 16 9 3 0 57 26 342
2014 Person with a disability 10 33 21 18 19 0 0 43 37 21
2014 Not a person with a disability 23 36 18 11 9 3 0 61 20 287

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 23 25 9 22 0 0 44 31 22
2017 Not a person with a disability 32 27 15 12 9 4 0 62 23 342
2014 Person with a disability 15 23 14 14 34 0 0 38 47 21
2014 Not a person with a disability 25 29 16 11 13 7 0 57 25 287

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 33 9 15 28 0 0 48 43 21
2017 Not a person with a disability 22 35 15 16 10 2 0 58 27 342
2014 Person with a disability 15 23 15 23 19 5 0 40 44 21
2014 Not a person with a disability 21 39 12 15 11 3 0 61 27 286
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 47 13 4 0 0 0 82 4 22
2017 Not a person with a disability 39 38 14 5 4 0 0 78 9 342
2014 Person with a disability 28 35 18 9 9 0 0 63 19 21
2014 Not a person with a disability 36 43 12 4 5 1 0 79 9 287

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 46 4 4 0 0 0 91 4 22
2017 Not a person with a disability 52 38 5 2 1 1 0 91 3 341
2014 Person with a disability 52 44 0 5 0 0 0 95 5 21
2014 Not a person with a disability 52 38 5 1 1 2 0 92 3 287

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 39 9 20 0 0 0 71 20 22
2017 Not a person with a disability 45 30 9 8 5 3 0 78 13 342
2014 Person with a disability 32 35 10 9 10 5 0 70 20 21
2014 Not a person with a disability 44 34 9 5 5 3 0 81 10 287

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 40 16 13 14 0 0 57 27 22
2017 Not a person with a disability 31 28 20 11 5 5 0 62 17 341
2014 Person with a disability 13 34 25 14 9 5 0 50 24 21
2014 Not a person with a disability 26 36 16 11 7 3 0 64 19 286

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 17 22 18 25 0 0 35 43 22
2017 Not a person with a disability 23 22 16 15 14 8 3 50 32 341
2014 Person with a disability 8 23 5 19 29 15 0 37 57 21
2014 Not a person with a disability 19 25 17 13 16 7 4 49 32 287

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 69 13 0 9 4 0 5 86 14 22
2017 Not a person with a disability 67 15 6 4 3 1 4 86 7 341
2014 Person with a disability 63 19 5 5 0 5 5 90 5 21
2014 Not a person with a disability 67 16 6 4 3 0 4 86 8 287

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 69 27 0 0 0 0 5 100 0 22
2017 Not a person with a disability 74 14 4 2 2 1 3 92 4 342
2014 Person with a disability 70 12 5 9 0 0 5 86 10 21
2014 Not a person with a disability 69 17 5 4 2 1 2 89 6 287

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 18 8 23 18 0 0 51 40 22
2017 Not a person with a disability 28 31 16 12 7 4 2 62 21 342
2014 Person with a disability 24 15 14 29 19 0 0 38 48 21
2014 Not a person with a disability 21 36 17 11 10 3 1 59 22 287

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 13 9 29 32 0 0 30 61 22
2017 Not a person with a disability 20 24 17 15 16 3 5 48 34 341
2014 Person with a disability 10 23 14 20 29 5 0 34 51 21
2014 Not a person with a disability 18 21 17 19 20 1 4 41 41 286

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 40 21 4 22 0 0 53 26 22
2017 Not a person with a disability 27 33 18 8 8 6 0 64 16 341

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 40 11 9 9 0 0 71 18 22
2017 Not a person with a disability 49 29 12 3 5 2 0 80 8 341
2014 Person with a disability 37 24 0 15 15 9 0 68 32 21
2014 Not a person with a disability 47 29 13 5 2 4 1 79 7 286

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 29 14 9 13 0 0 64 22 22
2017 Not a person with a disability 45 33 14 5 3 1 0 78 8 341
2014 Person with a disability 47 9 21 9 9 5 0 59 19 21
2014 Not a person with a disability 45 34 12 6 3 0 0 80 8 287

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 48 4 0 18 0 0 78 18 22
2017 Not a person with a disability 53 30 8 7 3 0 0 82 9 341
2014 Person with a disability 47 26 9 9 9 0 0 73 18 21
2014 Not a person with a disability 55 31 6 4 4 0 0 86 8 287

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 17 25 9 18 0 0 49 26 22
2017 Not a person with a disability 42 28 16 8 6 0 0 70 14 340
2014 Person with a disability 22 29 21 9 14 5 0 54 24 21
2014 Not a person with a disability 38 35 14 7 6 0 0 73 14 286

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 34 14 4 18 0 0 65 22 22
2017 Not a person with a disability 41 32 13 8 5 1 0 74 13 342
2014 Person with a disability 27 25 21 13 9 5 0 54 24 21
2014 Not a person with a disability 38 39 12 7 4 0 0 77 12 287

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 23 18 10 14 0 0 58 24 21
2017 Not a person with a disability 39 23 13 12 8 4 1 66 21 341
2014 Person with a disability 22 16 20 10 29 5 0 39 40 21
2014 Not a person with a disability 42 26 11 12 6 3 1 70 19 287
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 18 56 26 22
2017 Not a person with a disability 26 37 37 340
2014 Person with a disability 27 32 40 21
2014 Not a person with a disability 24 41 35 287

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 27 12 37 6 11 7 87
2014 Not a person with a disability 17 21 44 6 9999 12 71
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 35 65 22
2017 Not a person with a disability 18 82 342
2014 Person with a disability 38 62 21
2014 Not a person with a disability 19 81 287

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 61 63
2014 Not a person with a disability 60 54

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 61 63
2014 Not a person with a disability 68 54

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 63

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 63

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 45 63
2014 Not a person with a disability 33 54

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 28 63
2014 Not a person with a disability 47 54

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 42 63
2014 Not a person with a disability 52 54

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 46 63
2014 Not a person with a disability 49 54

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 32 63
2014 Not a person with a disability 45 54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 59 63
2014 Not a person with a disability 63 54

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 43 63
2014 Not a person with a disability 38 54

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 63
2014 Not a person with a disability 0 54

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 63

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 47 63
2014 Not a person with a disability 53 54

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 20 63
2014 Not a person with a disability 29 54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 63
2014 Not a person with a disability 20 54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 69 63
2014 Not a person with a disability 59 54

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 39 63
2014 Not a person with a disability 34 54

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 24 63
2014 Not a person with a disability 37 54

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 63
2014 Not a person with a disability 9 54

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 63

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 63
2014 Not a person with a disability 20 54

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 60
2014 Not a person with a disability 10 50

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 60
2014 Not a person with a disability 18 50

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 60

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 60
2014 Not a person with a disability 12 50

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 60
2014 Not a person with a disability 15 50

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 60
2014 Not a person with a disability 23 50

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 44 60
2014 Not a person with a disability 52 50

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 65 60
2014 Not a person with a disability 55 50

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 60

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 60
2014 Not a person with a disability 14 50

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 95 5 63

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 13 22 21 18 5 4 33 42 22
2017 Not a person with a disability 23 16 18 8 10 20 5 51 24 342
2014 Person with a disability 9 9 35 10 23 15 0 20 39 21
2014 Not a person with a disability 19 21 18 7 9 20 6 53 23 287

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 25 22 14 13 0 0 51 27 22
2017 Not a person with a disability 34 28 17 8 7 5 1 66 16 340
2014 Person with a disability 14 24 35 4 23 0 0 38 27 21
2014 Not a person with a disability 31 25 19 7 8 9 0 63 17 287
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 49 5 0 0 0 12 95 0 22
2017 Not a person with a disability 31 38 8 5 1 2 15 84 6 342
2014 Person with a disability 29 43 21 0 0 0 7 77 0 21
2014 Not a person with a disability 26 49 7 4 1 1 11 87 5 286

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 30 23 9 0 18 12 55 13 22
2017 Not a person with a disability 19 20 20 6 4 17 15 57 14 341
2014 Person with a disability 28 15 25 10 14 5 4 47 26 21
2014 Not a person with a disability 13 28 18 6 7 15 13 57 18 286

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 36 4 9 0 0 12 84 11 22
2017 Not a person with a disability 42 26 9 2 1 5 15 85 4 341
2014 Person with a disability 43 10 10 14 9 5 7 61 27 21
2014 Not a person with a disability 40 25 14 3 2 5 12 78 6 287

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 31 0 14 4 0 12 79 21 22
2017 Not a person with a disability 37 27 10 3 2 6 14 80 7 342
2014 Person with a disability 34 19 11 9 14 5 7 61 27 21
2014 Not a person with a disability 34 27 12 5 3 7 11 76 9 287
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 8 92 341
2014 Person with a disability 23 77 21
2014 Not a person with a disability 8 92 285

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 42 27
2014 Not a person with a disability 43 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 78 27
2014 Not a person with a disability 76 21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 27
2014 Not a person with a disability 0 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 27
2014 Not a person with a disability 0 21

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 27
2014 Not a person with a disability 0 21

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 27

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 28
2014 Not a person with a disability 38 21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 27 28

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 28

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 28

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 28

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 28

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 28
2014 Not a person with a disability 0 21

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 28
2014 Not a person with a disability 30 21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 28
2014 Not a person with a disability 24 21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 28

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 28

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 46 28
2014 Not a person with a disability 65 21

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24
2014 Not a person with a disability 0 18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 29 24
2014 Not a person with a disability 28 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 37 24
2014 Not a person with a disability 50 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 67 24
2014 Not a person with a disability 74 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 97 3 28

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 13 27 4 9 13 16 43 19 22
2017 Not a person with a disability 25 16 19 3 6 26 5 60 13 342
2014 Person with a disability 17 15 26 4 19 19 0 40 28 21
2014 Not a person with a disability 18 17 23 4 2 27 9 54 9 287

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 26 27 4 9 0 7 57 15 22
2017 Not a person with a disability 42 26 15 2 5 9 1 75 9 342
2014 Person with a disability 28 20 24 5 19 5 0 49 25 21
2014 Not a person with a disability 32 26 20 5 2 13 2 68 8 285
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 23 17 9 20 0 0 54 29 22
2017 Not a person with a disability 28 23 18 13 13 1 4 54 27 342

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 32 26 7 27 0 0 41 34 22
2017 Not a person with a disability 14 27 25 16 16 0 2 42 33 341

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 18 34 11 14 0 5 38 26 22
2017 Not a person with a disability 26 33 20 11 6 1 3 61 18 340

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 9 50 0 27 0 0 23 27 22
2017 Not a person with a disability 18 24 18 17 19 1 3 44 37 340

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 9 32 5 8 0 9 50 14 22
2017 Not a person with a disability 43 17 15 5 6 1 14 69 13 341

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 26 29 8 9 4 0 52 18 22
2017 Not a person with a disability 30 29 23 10 6 0 2 60 16 342

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 31 28 4 18 4 0 47 24 22
2017 Not a person with a disability 33 32 17 9 4 2 4 68 14 341

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 31 21 9 9 4 0 59 18 22
2017 Not a person with a disability 26 34 20 10 6 1 3 62 17 342

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 46 8 4 14 4 0 73 19 22
2017 Not a person with a disability 38 32 14 9 4 0 4 73 13 339

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 29 26 5 9 4 0 59 14 22
2017 Not a person with a disability 32 30 18 11 5 1 3 64 17 342

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 22 17 13 9 4 0 59 23 22
2017 Not a person with a disability 53 22 14 5 3 0 4 77 8 340

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 60 14 9 4 9 4 0 77 14 22
2017 Not a person with a disability 71 9 8 4 3 1 3 84 8 341

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 22 18 9 0 9 0 71 9 22
2017 Not a person with a disability 50 29 10 5 3 0 2 81 8 341

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 18 9 4 23 4 0 63 28 22
2017 Not a person with a disability 60 19 8 7 2 1 3 82 9 339

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 4 0 0 0 4 47 100 0 22
2017 Not a person with a disability 55 10 3 1 0 0 30 94 2 338

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 71 9 4 0 0 0 16 95 0 22
2017 Not a person with a disability 66 19 6 1 1 0 6 91 2 340

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 56 14 13 5 7 0 5 74 13 21
2017 Not a person with a disability 61 15 8 5 6 0 5 80 11 341

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 35 17 13 0 0 11 66 15 22
2017 Not a person with a disability 57 26 11 2 1 0 4 86 3 340

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 14 46 4 27 4 0 19 33 22
2017 Not a person with a disability 11 31 39 13 4 0 1 43 18 342

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 25 26 18 0 0 0 18 56 22
2017 Not a person with a disability 9 20 39 21 9 1 1 30 30 341

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 42 9 13 9 0 0 69 23 22
2017 Not a person with a disability 39 41 11 5 3 1 0 81 8 342

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 48 5 13 26 0 5 54 41 22
2017 Not a person with a disability 21 37 17 13 8 2 1 60 23 341
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 73 27 22
2017 Not a person with a disability 21 79 341
2014 Person with a disability 55 45 21
2014 Not a person with a disability 15 85 286

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 82 18 16
2017 Not a person with a disability 77 23 72
2014 Person with a disability 76 24 12
2014 Not a person with a disability 74 26 42

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 29 0 15 7 0 0 78 22 13
2017 Not a person with a disability 60 32 2 7 0 0 0 92 7 54
2014 Not a person with a disability 43 30 17 7 3 0 0 74 10 31
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 17 18 9 21 0 0 35 65 22
2017 Not a person with a disability 32 25 19 10 10 2 2 34 66 341

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 36 14
2017 Not a person with a disability 24 216

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 39 14
2017 Not a person with a disability 31 216

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 6 14
2017 Not a person with a disability 22 216

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 49 14
2017 Not a person with a disability 43 216

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2017 Not a person with a disability 6 216

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 43 14
2017 Not a person with a disability 39 216

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 14 23 14 49 0 0 13
2017 Not a person with a disability 7 51 22 8 4 9 206

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 37 20 21 14 0 0 44 36 14
2017 Not a person with a disability 23 24 14 11 14 3 10 54 30 215

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 6 13 0 74 0 7 7 79 14
2017 Not a person with a disability 3 7 15 14 42 5 15 13 69 217
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