2017 Public Service Employee Survey Results for Parole Board of Canada by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 22 8 19 7 0 0 65 26 16
2017 Non-Aboriginal 43 46 2 7 1 0 0 89 9 346
2014 Aboriginal 21 51 9 19 0 0 0 71 19 10
2014 Non-Aboriginal 45 44 4 5 2 0 0 89 8 298
2011 Aboriginal 46 54 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 51 39 2 6 2 0 0 90 8 287
2008 Aboriginal 38 52 5 5 0 0 0 90 5 21
2008 Non-Aboriginal 52 40 2 5 1 0 0 91 6 243

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 64 14 17 0 5 0 0 78 5 16
2017 Non-Aboriginal 75 19 2 2 1 0 1 95 3 347
2014 Aboriginal 49 40 11 0 0 0 0 89 0 10
2014 Non-Aboriginal 77 17 2 1 1 0 0 95 3 298
2011 Aboriginal 67 33 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 79 15 2 2 1 0 0 94 3 286
2008 Aboriginal 76 10 5 10 0 0 0 86 10 21
2008 Non-Aboriginal 77 19 2 2 1 0 0 95 2 244

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 57 6 13 13 11 0 0 63 24 16
2017 Non-Aboriginal 70 17 3 5 2 0 2 89 7 344
2014 Aboriginal 70 9 21 0 0 0 0 79 0 10
2014 Non-Aboriginal 68 19 3 6 3 0 1 88 9 298
2011 Aboriginal 67 20 0 7 7 0 0 86 14 15
2011 Non-Aboriginal 69 17 3 7 4 0 0 86 11 286
2008 Aboriginal 71 14 5 10 0 0 0 86 10 21
2008 Non-Aboriginal 71 18 2 6 2 0 0 90 8 243

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 56 23 0 11 10 0 0 78 22 16
2017 Non-Aboriginal 44 32 6 10 8 0 0 76 18 346
2014 Aboriginal 49 41 0 0 9 0 0 91 9 10
2014 Non-Aboriginal 41 31 7 13 9 0 0 71 22 298
2011 Aboriginal 47 39 7 0 7 0 0 86 7 15
2011 Non-Aboriginal 49 31 7 7 5 0 0 80 13 287

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 20 21 25 35 0 0 0 40 35 16
2017 Non-Aboriginal 31 45 8 12 4 0 0 76 16 345
2014 Aboriginal 21 49 21 0 9 0 0 70 9 10
2014 Non-Aboriginal 27 45 10 11 6 0 0 72 17 297
2011 Aboriginal 33 41 20 0 6 0 0 73 6 15
2011 Non-Aboriginal 32 39 10 13 5 0 1 72 18 287
2008 Aboriginal 24 43 10 10 14 0 0 67 24 21
2008 Non-Aboriginal 36 44 7 9 4 0 0 80 13 244

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 67 17 0 6 11 0 0 83 17 16
2017 Non-Aboriginal 53 32 10 3 2 0 0 85 5 346
2014 Aboriginal 49 51 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 48 36 9 4 3 0 0 84 7 298
2011 Aboriginal 53 33 14 0 0 0 0 86 0 15
2011 Non-Aboriginal 53 33 6 3 3 1 0 87 6 287
2008 Aboriginal 67 14 10 10 0 0 0 81 10 21
2008 Non-Aboriginal 51 34 11 3 0 0 0 85 4 244

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 72 6 0 11 11 0 0 78 22 16
2017 Non-Aboriginal 61 26 5 6 2 0 0 87 9 346
2014 Aboriginal 59 32 9 0 0 0 0 91 0 10
2014 Non-Aboriginal 56 32 7 2 4 0 0 87 6 296
2011 Aboriginal 67 27 7 0 0 0 0 93 0 15
2011 Non-Aboriginal 54 34 7 2 2 0 0 89 5 287
2008 Aboriginal 57 24 10 10 0 0 0 81 10 21
2008 Non-Aboriginal 50 41 4 3 2 0 0 91 5 244

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 70 19 0 11 0 0 0 89 11 16
2017 Non-Aboriginal 50 34 6 8 2 0 0 84 10 345
2014 Aboriginal 40 32 10 9 9 0 0 71 19 10
2014 Non-Aboriginal 43 40 7 6 4 0 1 84 10 298

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 25 4 8 14 0 0 73 22 16
2017 Non-Aboriginal 45 33 11 7 4 0 0 78 11 345
2014 Aboriginal 41 19 21 19 0 0 0 61 19 10
2014 Non-Aboriginal 40 38 12 4 6 0 0 78 10 298
2011 Aboriginal 33 40 7 14 6 0 0 73 20 15
2011 Non-Aboriginal 47 30 10 7 5 0 1 77 13 285

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 23 25 11 14 22 0 5 50 38 16
2017 Non-Aboriginal 34 20 11 8 9 2 16 65 21 344
2014 Aboriginal 30 40 11 9 9 0 0 70 19 10
2014 Non-Aboriginal 26 22 11 9 12 4 16 59 26 298
2011 Aboriginal 27 6 13 27 6 0 21 42 42 15
2011 Non-Aboriginal 25 22 13 12 9 2 17 57 26 286
2008 Aboriginal 48 19 0 10 10 0 14 78 22 21
2008 Non-Aboriginal 29 24 8 11 9 3 16 65 25 244

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 59 25 6 0 11 0 0 83 11 16
2017 Non-Aboriginal 42 43 7 5 3 0 0 85 8 346
2014 Aboriginal 59 41 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 40 41 9 5 4 0 0 82 9 298
2011 Aboriginal 73 27 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 52 34 7 3 5 0 0 85 7 286
2008 Aboriginal 57 29 0 10 5 0 0 86 14 21
2008 Non-Aboriginal 43 43 8 4 1 0 0 87 5 244

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 21 42 17 14 5 0 0 64 19 16
2017 Non-Aboriginal 33 36 9 13 9 0 0 70 21 346
2014 Aboriginal 29 41 0 9 21 0 0 70 30 10
2014 Non-Aboriginal 29 37 11 11 11 0 1 66 22 297
2011 Aboriginal 40 40 14 7 0 0 0 79 7 15
2011 Non-Aboriginal 28 39 11 12 9 0 0 68 21 287

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 57 32 0 5 5 0 0 89 11 16
2017 Non-Aboriginal 41 42 8 7 2 0 0 83 9 344

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 63 13 18 0 5 0 0 76 5 16
2017 Non-Aboriginal 61 31 5 1 2 0 0 92 3 346
2014 Aboriginal 38 62 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 57 31 7 2 2 0 0 89 4 298
2011 Aboriginal 73 27 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 59 34 5 1 1 0 0 92 2 287
2008 Aboriginal 71 19 5 5 0 0 0 90 5 21
2008 Non-Aboriginal 66 28 4 1 0 0 0 95 2 244

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 29 0 8 19 0 0 72 28 16
2017 Non-Aboriginal 33 37 12 10 9 0 0 70 19 345

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 78 5 6 0 11 0 0 83 11 16
2017 Non-Aboriginal 64 29 5 1 1 0 0 93 2 343
2014 Aboriginal 79 21 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 73 20 6 1 0 0 0 93 1 297
2011 Aboriginal 80 20 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 73 23 2 1 1 0 0 96 2 286

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 54 0 14 5 0 0 81 19 16
2017 Non-Aboriginal 33 34 12 13 6 0 1 68 19 343
2014 Aboriginal 19 41 21 9 9 0 0 60 19 10
2014 Non-Aboriginal 31 39 10 11 9 0 1 70 20 298
2011 Aboriginal 40 33 14 14 0 0 0 73 14 15
2011 Non-Aboriginal 40 36 9 9 5 1 0 77 14 287

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 24 14 19 0 0 0 67 19 16
2017 Non-Aboriginal 33 35 13 11 7 0 1 68 18 343
2014 Aboriginal 39 31 0 11 19 0 0 70 30 10
2014 Non-Aboriginal 35 32 14 11 7 0 0 68 18 298

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 45 35 0 14 5 0 0 81 19 16
2017 Non-Aboriginal 38 36 13 8 4 0 0 75 13 343
2014 Aboriginal 30 40 0 11 19 0 0 70 30 10
2014 Non-Aboriginal 38 39 11 8 4 0 0 77 12 297
2011 Aboriginal 61 39 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 51 31 8 5 5 0 0 82 10 284

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 64 25 0 0 11 0 0 89 11 16
2017 Non-Aboriginal 50 37 7 4 2 0 0 87 6 342
2014 Aboriginal 49 41 0 9 0 0 0 91 9 10
2014 Non-Aboriginal 51 36 6 3 3 0 0 88 6 298
2011 Aboriginal 60 40 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 53 35 4 4 3 0 0 88 7 286
2008 Aboriginal 67 19 10 0 5 0 0 86 5 21
2008 Non-Aboriginal 52 43 3 2 0 0 0 95 2 244

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 21 46 16 0 17 0 0 67 17 16
2017 Non-Aboriginal 37 35 17 6 4 0 1 73 10 346
2014 Aboriginal 19 41 19 10 0 11 0 68 11 10
2014 Non-Aboriginal 44 28 17 8 3 0 0 72 11 298
2011 Aboriginal 27 46 7 7 13 0 0 73 20 15
2011 Non-Aboriginal 38 33 14 9 6 0 0 71 15 286
2008 Aboriginal 19 48 19 14 0 0 0 67 14 21
2008 Non-Aboriginal 34 34 18 7 8 0 0 67 15 244

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 30 35 22 13 0 0 35 30 16
2017 Non-Aboriginal 7 21 34 22 11 2 3 35 30 347
2014 Aboriginal 0 30 49 11 9 0 0 21 30 10
2014 Non-Aboriginal 10 17 32 25 15 0 2 40 28 298
2011 Aboriginal 6 7 28 33 26 0 0 59 13 15
2011 Non-Aboriginal 8 18 29 27 13 0 3 42 28 285
2008 Aboriginal 0 29 24 24 19 0 5 45 30 21
2008 Non-Aboriginal 6 20 32 29 12 1 1 42 26 244

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 29 27 28 16 0 0 43 29 16
2017 Non-Aboriginal 9 20 27 22 16 1 4 40 31 343
2014 Aboriginal 9 19 32 40 0 0 0 40 28 10
2014 Non-Aboriginal 10 12 30 27 18 2 1 46 23 297
2011 Aboriginal 13 7 20 34 26 0 0 60 20 15
2011 Non-Aboriginal 10 14 25 21 25 1 5 48 25 285
2008 Aboriginal 10 38 5 29 14 0 5 45 50 21
2008 Non-Aboriginal 9 13 25 28 22 1 2 51 23 242

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 6 24 27 32 5 5 0 39 32 16
2017 Non-Aboriginal 7 10 27 26 19 3 8 51 19 346
2014 Aboriginal 9 11 30 40 9 0 0 49 21 10
2014 Non-Aboriginal 7 13 26 24 21 3 6 49 22 297
2011 Aboriginal 7 20 13 34 19 0 7 58 29 15
2011 Non-Aboriginal 5 8 24 28 26 1 8 59 15 285
2008 Aboriginal 5 10 29 33 14 0 10 53 16 21
2008 Non-Aboriginal 3 7 25 38 21 2 4 63 11 242

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 5 43 24 11 0 0 35 22 16
2017 Non-Aboriginal 5 9 32 28 20 1 5 51 16 345
2014 Aboriginal 19 0 32 40 9 0 0 49 19 10
2014 Non-Aboriginal 3 10 26 34 24 1 2 59 13 297
2011 Aboriginal 0 20 14 34 33 0 0 66 20 15
2011 Non-Aboriginal 4 9 28 32 23 1 4 57 14 285
2008 Aboriginal 5 14 33 24 19 0 5 45 20 21
2008 Non-Aboriginal 5 9 31 31 22 1 2 55 14 241

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 22 11 45 22 0 0 0 22 33 16
2017 Non-Aboriginal 17 21 22 19 17 1 3 37 40 344
2014 Aboriginal 29 21 30 21 0 0 0 21 49 10
2014 Non-Aboriginal 13 23 31 14 15 1 3 30 38 298
2011 Aboriginal 6 20 27 27 19 0 0 47 27 15
2011 Non-Aboriginal 13 16 30 19 17 1 4 38 30 286
2008 Aboriginal 10 24 24 24 14 0 5 40 35 21
2008 Non-Aboriginal 11 19 27 21 17 2 3 40 31 242

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 22 13 34 7 5 0 43 43 16
2017 Non-Aboriginal 11 20 28 21 11 4 5 35 34 346
2014 Aboriginal 21 39 10 21 9 0 0 30 60 10
2014 Non-Aboriginal 12 21 28 22 14 1 2 38 34 298
2011 Aboriginal 7 27 13 27 19 0 7 50 36 15
2011 Non-Aboriginal 11 19 31 20 13 1 4 36 31 286
2008 Aboriginal 10 48 10 24 5 0 5 30 60 21
2008 Non-Aboriginal 14 19 33 20 10 2 2 31 34 242

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 27 21 14 16 5 0 31 47 16
2017 Non-Aboriginal 11 15 27 23 16 2 6 42 28 345
2014 Aboriginal 21 21 29 21 9 0 0 30 41 10
2014 Non-Aboriginal 9 18 30 23 16 1 3 41 28 296
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 54 24 8 5 8 0 0 78 13 16
2017 Non-Aboriginal 75 14 3 2 1 0 5 93 3 346
2014 Aboriginal 59 9 32 0 0 0 0 68 0 10
2014 Non-Aboriginal 76 14 3 2 2 0 2 92 4 298
2011 Aboriginal 60 7 7 6 6 7 6 77 15 15
2011 Non-Aboriginal 72 14 3 5 2 0 4 89 7 286
2008 Aboriginal 62 24 5 5 5 0 0 86 10 21
2008 Non-Aboriginal 74 11 4 3 3 0 4 89 7 243

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 23 25 30 21 0 0 0 49 21 16
2017 Non-Aboriginal 23 27 12 17 13 5 3 54 33 345
2014 Aboriginal 30 29 11 0 30 0 0 59 30 10
2014 Non-Aboriginal 28 31 14 11 11 2 2 61 24 298

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 32 39 16 13 0 0 0 71 13 16
2017 Non-Aboriginal 41 28 9 12 9 1 0 69 22 346
2014 Aboriginal 49 9 11 9 21 0 0 59 30 10
2014 Non-Aboriginal 44 26 9 8 12 0 0 70 20 297

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 20 54 20 0 6 0 0 74 6 16
2017 Non-Aboriginal 34 34 14 13 4 0 0 68 17 345
2014 Aboriginal 29 41 10 9 11 0 0 70 21 10
2014 Non-Aboriginal 34 39 9 13 6 0 0 73 18 297
2011 Aboriginal 34 26 13 13 7 6 0 65 21 15
2011 Non-Aboriginal 33 41 6 12 6 2 0 75 18 287
2008 Aboriginal 29 38 10 14 10 0 0 67 24 21
2008 Non-Aboriginal 27 46 7 12 6 2 1 74 19 243

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 32 17 20 0 8 4 59 22 16
2017 Non-Aboriginal 30 24 14 14 9 7 1 59 25 345
2014 Aboriginal 29 21 21 0 30 0 0 49 30 10
2014 Non-Aboriginal 33 28 12 11 10 5 1 65 22 297
2011 Aboriginal 41 13 20 6 14 6 0 57 21 15
2011 Non-Aboriginal 34 28 13 11 9 4 0 65 22 287
2008 Aboriginal 33 29 5 14 14 5 0 65 30 21
2008 Non-Aboriginal 30 31 9 15 8 5 2 65 25 241

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 11 35 25 6 5 14 4 56 14 16
2017 Non-Aboriginal 13 21 16 19 15 12 2 40 40 346
2014 Aboriginal 9 30 21 30 9 0 0 40 40 10
2014 Non-Aboriginal 13 21 16 21 14 13 3 39 41 297

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 58 8 10 7 0 0 75 17 16
2017 Non-Aboriginal 40 38 7 10 5 0 0 78 15 345
2014 Aboriginal 39 40 11 9 0 0 0 79 9 10
2014 Non-Aboriginal 41 39 10 7 4 0 0 80 10 296
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 37 58 0 5 0 0 0 95 5 16
2017 Non-Aboriginal 40 39 8 8 5 0 1 79 13 347
2014 Aboriginal 59 0 11 9 21 0 0 59 30 10
2014 Non-Aboriginal 37 34 10 9 7 1 1 72 17 298
2011 Aboriginal 27 33 13 7 14 7 0 64 22 15
2011 Non-Aboriginal 39 32 11 8 9 0 0 72 17 287
2008 Aboriginal 24 38 5 5 19 5 5 68 26 21
2008 Non-Aboriginal 40 34 9 8 8 0 0 75 17 242

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 25 34 5 0 0 0 61 5 16
2017 Non-Aboriginal 46 31 9 7 5 1 1 79 12 346
2014 Aboriginal 30 30 21 0 9 0 10 67 10 10
2014 Non-Aboriginal 44 26 12 8 6 3 1 73 15 298
2011 Aboriginal 47 26 13 7 6 0 0 73 13 15
2011 Non-Aboriginal 47 28 12 8 5 1 0 75 13 286
2008 Aboriginal 29 29 14 14 10 5 0 60 25 21
2008 Non-Aboriginal 47 26 12 5 7 2 0 75 13 242

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 49 11 8 0 0 0 80 8 16
2017 Non-Aboriginal 44 30 13 7 5 1 1 75 12 347
2014 Aboriginal 49 21 11 9 9 0 0 70 19 10
2014 Non-Aboriginal 41 31 9 10 6 1 1 74 17 298
2011 Aboriginal 47 6 20 20 6 0 0 53 27 15
2011 Non-Aboriginal 46 25 11 12 6 1 0 72 18 286
2008 Aboriginal 33 29 10 14 14 0 0 62 29 21
2008 Non-Aboriginal 45 33 7 7 7 0 0 78 14 242

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 64 19 8 0 8 0 0 83 8 16
2017 Non-Aboriginal 82 9 2 2 1 0 4 95 3 347
2014 Aboriginal 70 21 10 0 0 0 0 90 0 10
2014 Non-Aboriginal 85 8 2 0 2 0 3 96 2 298
2011 Aboriginal 74 13 6 0 0 0 6 93 0 15
2011 Non-Aboriginal 82 8 2 2 3 1 2 92 5 286
2008 Aboriginal 81 5 5 5 5 0 0 86 10 21
2008 Non-Aboriginal 85 6 1 1 3 0 3 94 4 240

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 39 6 0 13 0 0 82 13 16
2017 Non-Aboriginal 52 22 9 8 5 2 3 77 13 346
2014 Aboriginal 59 11 11 0 19 0 0 70 19 10
2014 Non-Aboriginal 52 23 8 6 4 4 4 81 10 298
2011 Aboriginal 55 32 0 7 0 0 6 93 7 15
2011 Non-Aboriginal 48 23 11 6 6 2 5 76 13 287

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 47 10 0 0 0 0 90 0 16
2017 Non-Aboriginal 54 29 6 3 7 0 1 84 10 346

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 36 14 8 5 0 0 72 14 16
2017 Non-Aboriginal 58 25 7 3 5 1 1 84 8 347

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 24 18 8 5 0 0 68 14 16
2017 Non-Aboriginal 53 27 8 6 5 0 1 80 11 346
2014 Aboriginal 49 21 0 9 21 0 0 70 30 10
2014 Non-Aboriginal 50 25 11 6 7 1 1 76 12 297
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 38 34 5 11 2 6 4 81 14 66
2014 Non-Aboriginal 48 37 7 3 2 2 2 87 5 56

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 46 24 4 0 0 0 71 4 16
2017 Non-Aboriginal 34 32 14 9 8 3 0 68 18 347
2014 Aboriginal 19 22 10 19 30 0 0 41 49 10
2014 Non-Aboriginal 31 34 13 8 8 4 0 68 18 298
2011 Aboriginal 27 27 20 13 14 0 0 54 27 15
2011 Non-Aboriginal 29 31 18 10 9 3 0 62 19 287

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 36 19 10 0 8 0 69 11 16
2017 Non-Aboriginal 30 32 12 15 10 1 0 63 25 347
2014 Aboriginal 19 22 10 19 30 0 0 41 49 10
2014 Non-Aboriginal 27 34 17 10 10 2 0 63 20 298
2011 Aboriginal 47 13 6 27 6 0 0 60 34 15
2011 Non-Aboriginal 33 33 14 9 10 1 0 67 19 287
2008 Aboriginal 29 29 10 19 10 5 0 60 30 21
2008 Non-Aboriginal 33 33 12 12 9 1 0 66 22 244

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 16 30 18 0 8 0 47 20 16
2017 Non-Aboriginal 24 30 16 16 11 3 0 56 28 347
2014 Aboriginal 19 22 21 19 19 0 0 41 38 10
2014 Non-Aboriginal 23 36 18 11 9 3 0 61 21 298
2011 Aboriginal 27 33 20 14 0 7 0 64 15 15
2011 Non-Aboriginal 23 39 14 12 9 3 0 65 21 287
2008 Aboriginal 10 38 10 24 14 5 0 50 40 21
2008 Non-Aboriginal 23 39 15 11 9 4 0 63 21 244

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 37 25 29 8 0 0 0 63 8 16
2017 Non-Aboriginal 30 27 15 13 11 4 0 60 25 347
2014 Aboriginal 19 33 19 0 19 9 0 58 21 10
2014 Non-Aboriginal 24 28 16 11 14 6 0 56 27 298
2011 Aboriginal 47 33 13 0 0 7 0 86 0 15
2011 Non-Aboriginal 30 33 13 12 9 2 0 65 21 287
2008 Aboriginal 14 43 14 10 10 10 0 63 21 21
2008 Non-Aboriginal 26 34 12 11 10 7 0 64 23 244

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 34 18 14 0 0 0 69 14 15
2017 Non-Aboriginal 21 34 15 17 12 2 0 56 29 347
2014 Aboriginal 10 43 10 19 19 0 0 53 38 10
2014 Non-Aboriginal 21 38 12 15 12 3 0 60 28 297
2011 Aboriginal 20 33 13 14 6 14 0 61 23 15
2011 Non-Aboriginal 23 41 11 12 11 2 0 65 23 287
2008 Aboriginal 14 48 5 10 24 0 0 62 33 21
2008 Non-Aboriginal 24 39 13 13 11 1 0 64 24 245
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 34 10 8 0 0 0 81 8 16
2017 Non-Aboriginal 38 39 15 4 4 0 0 77 8 347
2014 Aboriginal 30 41 19 0 9 0 0 72 9 10
2014 Non-Aboriginal 35 42 12 4 5 1 0 79 10 298
2011 Aboriginal 33 33 14 20 0 0 0 66 20 15
2011 Non-Aboriginal 37 42 11 6 4 0 0 79 10 286

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 76 14 10 0 0 0 0 90 0 16
2017 Non-Aboriginal 50 40 6 2 1 1 0 91 3 346
2014 Aboriginal 19 71 0 0 0 9 0 100 0 10
2014 Non-Aboriginal 53 37 5 2 1 1 0 92 3 298
2011 Aboriginal 50 43 7 0 0 0 0 93 0 14
2011 Non-Aboriginal 55 33 7 3 2 1 0 88 5 286

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 52 21 0 14 8 5 0 76 24 16
2017 Non-Aboriginal 43 32 9 8 5 2 0 77 13 347
2014 Aboriginal 30 30 21 19 0 0 0 61 19 10
2014 Non-Aboriginal 43 35 8 5 6 3 0 81 11 298
2011 Aboriginal 60 6 13 7 13 0 0 67 20 15
2011 Non-Aboriginal 39 30 11 10 6 3 0 71 17 285
2008 Aboriginal 57 19 19 0 5 0 0 76 5 21
2008 Non-Aboriginal 41 29 9 11 6 3 0 73 17 244

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 33 40 0 0 0 0 60 0 16
2017 Non-Aboriginal 30 29 19 12 6 5 0 62 18 346
2014 Non-Aboriginal 25 35 17 11 8 3 0 63 19 298
2011 Aboriginal 40 34 7 6 7 6 0 79 14 15
2011 Non-Aboriginal 24 31 20 10 8 6 1 59 19 287

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 14 28 16 19 14 8 0 46 36 16
2017 Non-Aboriginal 22 22 16 15 15 7 3 49 33 346
2014 Aboriginal 10 30 11 0 49 0 0 40 49 10
2014 Non-Aboriginal 19 24 16 14 15 8 3 49 33 298
2011 Aboriginal 40 6 20 20 0 0 14 54 23 15
2011 Non-Aboriginal 21 24 16 14 14 4 7 50 31 285

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 63 5 10 0 8 13 0 78 10 16
2017 Non-Aboriginal 67 16 6 5 2 0 4 86 8 346
2014 Aboriginal 40 21 40 0 0 0 0 60 0 10
2014 Non-Aboriginal 67 16 4 4 3 1 4 87 8 298

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 73 8 10 0 0 0 8 89 0 16
2017 Non-Aboriginal 73 15 3 2 2 1 4 93 4 347
2014 Aboriginal 60 11 19 9 0 0 0 71 9 10
2014 Non-Aboriginal 69 17 4 4 2 1 2 89 6 298
2011 Aboriginal 73 20 6 0 0 0 0 94 0 15
2011 Non-Aboriginal 67 21 6 2 1 0 3 91 2 285
2008 Aboriginal 67 14 10 5 5 0 0 81 10 21
2008 Non-Aboriginal 73 16 4 2 2 0 2 92 4 244

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 45 6 6 19 5 19 0 62 30 16
2017 Non-Aboriginal 27 31 17 13 8 3 2 61 22 347
2014 Aboriginal 21 30 21 0 19 9 0 56 21 10
2014 Non-Aboriginal 22 34 17 13 11 3 1 58 24 298
2011 Aboriginal 33 27 14 13 0 7 6 69 15 15
2011 Non-Aboriginal 29 35 13 11 8 3 1 66 20 287
2008 Aboriginal 33 24 10 5 29 0 0 57 33 21
2008 Non-Aboriginal 27 35 12 17 7 1 1 63 24 244

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 42 5 20 28 6 0 0 47 34 16
2017 Non-Aboriginal 18 24 16 16 17 3 5 46 36 346
2014 Aboriginal 30 9 30 0 30 0 0 40 30 10
2014 Non-Aboriginal 17 22 16 19 20 1 4 41 42 297
2011 Aboriginal 26 26 14 13 14 0 7 56 29 15
2011 Non-Aboriginal 19 28 16 13 14 1 9 52 30 286
2008 Aboriginal 10 19 10 29 29 0 5 30 60 21
2008 Non-Aboriginal 17 32 14 16 14 0 6 53 32 244

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 25 30 24 14 7 0 0 55 21 16
2017 Non-Aboriginal 25 35 18 7 9 6 0 64 17 346

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 30 8 14 0 0 0 78 14 16
2017 Non-Aboriginal 47 30 12 3 5 2 0 79 8 346
2014 Aboriginal 40 19 22 9 9 0 0 59 19 10
2014 Non-Aboriginal 46 29 12 5 3 4 1 79 8 297

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 49 8 0 0 0 0 92 0 16
2017 Non-Aboriginal 43 33 14 5 4 1 0 76 9 346
2014 Aboriginal 30 40 11 0 19 0 0 70 19 10
2014 Non-Aboriginal 46 32 12 6 2 1 0 79 9 298
2011 Aboriginal 47 33 14 7 0 0 0 79 7 15
2011 Non-Aboriginal 43 38 7 8 3 1 0 82 11 286

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 57 32 5 5 0 0 0 90 5 16
2017 Non-Aboriginal 50 31 8 7 4 0 0 82 10 346
2014 Aboriginal 40 30 0 9 21 0 0 70 30 10
2014 Non-Aboriginal 55 31 7 4 4 0 0 85 8 298
2011 Aboriginal 53 27 6 13 0 0 0 80 13 15
2011 Non-Aboriginal 56 28 6 5 5 0 0 84 10 286
2008 Aboriginal 48 14 5 14 19 0 0 62 33 21
2008 Non-Aboriginal 48 34 8 7 3 0 0 82 10 245

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 48 19 25 8 0 0 0 67 8 16
2017 Non-Aboriginal 40 28 17 8 7 0 0 68 15 345
2014 Aboriginal 40 41 0 0 19 0 0 81 19 10
2014 Non-Aboriginal 37 34 15 8 6 1 0 71 14 297
2011 Aboriginal 53 6 27 14 0 0 0 60 14 15
2011 Non-Aboriginal 46 30 11 6 7 1 0 76 13 287

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 38 5 14 0 0 0 81 14 16
2017 Non-Aboriginal 40 32 13 8 6 1 0 72 14 347
2014 Aboriginal 30 51 0 9 9 0 0 81 19 10
2014 Non-Aboriginal 38 37 13 7 5 0 0 75 12 298
2011 Aboriginal 53 19 20 7 0 0 0 73 7 15
2011 Non-Aboriginal 46 33 9 7 6 0 0 78 13 287
2008 Aboriginal 43 29 14 5 10 0 0 71 14 21
2008 Non-Aboriginal 45 33 10 8 3 0 0 79 11 245

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 57 13 10 6 14 0 0 70 20 16
2017 Non-Aboriginal 37 24 14 12 8 4 1 64 21 345
2014 Aboriginal 51 21 0 9 19 0 0 72 28 10
2014 Non-Aboriginal 40 25 12 12 7 3 1 68 20 298
2011 Aboriginal 53 6 14 19 0 7 0 64 21 15
2011 Non-Aboriginal 43 22 16 6 7 3 2 69 14 287
2008 Aboriginal 24 33 10 5 19 5 5 63 26 21
2008 Non-Aboriginal 40 25 11 10 7 6 2 70 18 245
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Aboriginal 17 47 36 16
2017 Non-Aboriginal 26 38 36 345
2014 Aboriginal 28 51 21 10
2014 Non-Aboriginal 24 40 35 298
2011 Aboriginal 34 13 53 15
2011 Non-Aboriginal 30 44 26 287

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-Aboriginal 23 13 39 6 11 7 87
2014 Non-Aboriginal 18 18 47 6 9999 12 74
2011 Non-Aboriginal 23 24 33 6 9999 14 90
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 20 80 347
2014 Non-Aboriginal 20 80 298

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 61 69
2014 Non-Aboriginal 59 59

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 62 69
2014 Non-Aboriginal 71 59

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 69

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 7 69

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 44 69
2014 Non-Aboriginal 32 59

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 31 69
2014 Non-Aboriginal 45 59

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 43 69
2014 Non-Aboriginal 55 59

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 47 69
2014 Non-Aboriginal 51 59

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 31 69
2014 Non-Aboriginal 41 59

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 59 69
2014 Non-Aboriginal 59 59

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 45 69
2014 Non-Aboriginal 33 59

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 69
2014 Non-Aboriginal 0 59

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 69
2014 Non-Aboriginal 14 59

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 46 69
2014 Non-Aboriginal 54 59

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 20 69
2014 Non-Aboriginal 25 59

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 20 69
2014 Non-Aboriginal 20 59

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 65 69
2014 Non-Aboriginal 56 59

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 34 69
2014 Non-Aboriginal 31 59

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 23 69
2014 Non-Aboriginal 35 59

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 69
2014 Non-Aboriginal 8 59

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 69

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 18 69
2014 Non-Aboriginal 22 59

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 9 65
2014 Non-Aboriginal 9 54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 65
2014 Non-Aboriginal 21 54

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 12 65

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 7 65
2014 Non-Aboriginal 11 54

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 14 65
2014 Non-Aboriginal 14 54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 23 65
2014 Non-Aboriginal 19 54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 45 65
2014 Non-Aboriginal 52 54

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 66 65
2014 Non-Aboriginal 53 54

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 65

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 18 65
2014 Non-Aboriginal 15 54

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 96 4 69

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 17 14 8 0 34 0 66 13 16
2017 Non-Aboriginal 22 16 19 9 11 19 5 49 26 347
2014 Aboriginal 0 41 21 9 19 10 0 46 31 10
2014 Non-Aboriginal 19 19 19 8 10 20 5 51 23 298

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 37 38 16 8 0 0 0 76 8 16
2017 Non-Aboriginal 33 27 18 8 8 5 1 64 17 345
2014 Aboriginal 10 51 11 9 19 0 0 61 28 10
2014 Non-Aboriginal 31 24 20 7 8 9 0 61 17 298
2011 Aboriginal 40 33 13 0 0 14 0 85 0 15
2011 Non-Aboriginal 41 30 13 7 5 3 0 74 12 287
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 44 17 8 5 0 8 17 81 7 16
2017 Non-Aboriginal 31 41 8 4 1 2 14 84 6 347
2014 Aboriginal 51 49 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 26 49 9 4 1 1 11 85 5 297
2011 Aboriginal 20 33 14 6 0 0 27 72 9 15
2011 Non-Aboriginal 24 43 7 6 1 1 19 83 9 286
2008 Aboriginal 19 43 10 5 0 0 24 81 6 21
2008 Non-Aboriginal 23 41 9 9 2 2 14 76 13 244

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 11 5 8 0 24 17 77 14 16
2017 Non-Aboriginal 18 21 21 5 4 17 14 56 14 346
2014 Aboriginal 22 19 11 9 19 19 0 51 35 10
2014 Non-Aboriginal 14 27 19 6 7 14 13 56 18 297
2011 Aboriginal 13 33 6 7 0 20 20 78 11 15
2011 Non-Aboriginal 16 23 18 10 4 13 16 54 20 285

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 16 19 0 0 8 17 74 0 16
2017 Non-Aboriginal 42 28 8 3 1 5 14 85 5 346
2014 Aboriginal 51 30 9 0 9 0 0 81 9 10
2014 Non-Aboriginal 40 23 13 4 3 5 12 76 8 298
2011 Aboriginal 20 20 0 7 6 20 27 75 25 15
2011 Non-Aboriginal 33 26 12 1 4 6 19 78 6 286
2008 Aboriginal 29 14 14 5 14 0 24 56 25 21
2008 Non-Aboriginal 35 28 11 3 3 7 13 79 7 244

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 12 10 0 0 14 17 85 0 16
2017 Non-Aboriginal 37 28 10 5 3 6 13 79 9 347
2014 Aboriginal 40 30 0 11 19 0 0 70 30 10
2014 Non-Aboriginal 34 27 13 5 3 7 11 75 10 298
2011 Aboriginal 27 19 6 7 0 13 27 78 11 15
2011 Non-Aboriginal 35 25 13 3 3 4 17 76 8 286
2008 Aboriginal 29 19 10 10 5 5 24 67 20 21
2008 Non-Aboriginal 34 29 9 9 4 4 12 74 15 244
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Aboriginal 0 100 16
2017 Non-Aboriginal 10 90 346
2014 Non-Aboriginal 9 91 296

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 45 32
2014 Non-Aboriginal 43 24

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 79 32
2014 Non-Aboriginal 79 24

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 32
2014 Non-Aboriginal 0 24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 32
2014 Non-Aboriginal 0 24

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 32
2014 Non-Aboriginal 0 24

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 32

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 22 33
2014 Non-Aboriginal 29 24

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 23 33

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 33

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 33

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 33

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 14 33
2014 Non-Aboriginal 24 24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 33
2014 Non-Aboriginal 0 24

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 33
2014 Non-Aboriginal 31 24

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 46 33
2014 Non-Aboriginal 25 24

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 33

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 16 33

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 33

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 42 33
2014 Non-Aboriginal 63 24

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 28
2014 Non-Aboriginal 0 20

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 28

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 28

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 28

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 28
2014 Non-Aboriginal 25 20

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 39 28
2014 Non-Aboriginal 49 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 71 28
2014 Non-Aboriginal 72 20

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 97 3 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 40 11 6 0 0 34 8 90 0 16
2017 Non-Aboriginal 24 16 20 3 6 24 6 57 14 347
2014 Aboriginal 11 30 21 0 9 29 0 58 13 10
2014 Non-Aboriginal 19 16 24 4 3 26 8 53 11 298

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 56 20 10 0 0 5 8 88 0 16
2017 Non-Aboriginal 39 27 16 3 6 8 1 72 10 347
2014 Aboriginal 21 40 21 0 9 9 0 67 10 10
2014 Non-Aboriginal 32 25 21 5 3 12 2 67 9 296
2011 Aboriginal 46 26 14 0 0 14 0 84 0 15
2011 Non-Aboriginal 46 30 13 4 2 5 0 80 6 286
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 33 8 9 30 14 0 6 44 46 16
2017 Non-Aboriginal 28 24 18 12 14 1 3 54 27 347

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 16 28 17 24 15 0 0 44 39 15
2017 Non-Aboriginal 14 27 26 15 17 0 2 41 33 347

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 15 33 11 33 8 0 0 48 42 16
2017 Non-Aboriginal 25 32 22 10 7 1 4 60 17 345

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 18 16 28 11 28 0 0 34 39 16
2017 Non-Aboriginal 17 24 20 16 19 1 3 43 36 345

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 13 13 14 8 0 0 64 22 16
2017 Non-Aboriginal 42 15 16 5 6 1 14 68 13 346

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 24 30 27 10 8 0 0 54 19 16
2017 Non-Aboriginal 29 29 24 10 6 0 2 59 16 347

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 46 6 44 0 0 4 0 54 0 16
2017 Non-Aboriginal 30 33 17 9 5 2 4 67 15 346

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 19 17 14 11 4 0 57 26 16
2017 Non-Aboriginal 25 35 20 10 6 1 3 62 17 347

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 44 30 21 6 0 0 0 73 6 15
2017 Non-Aboriginal 36 33 14 9 5 0 4 72 14 345

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 30 25 5 8 0 0 61 14 16
2017 Non-Aboriginal 31 30 18 11 5 1 3 64 17 347

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 59 23 13 5 0 0 0 82 5 16
2017 Non-Aboriginal 51 22 14 6 4 0 4 75 10 345

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 83 6 0 0 6 5 0 94 6 16
2017 Non-Aboriginal 69 10 8 5 3 1 3 83 8 346

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 36 7 6 0 0 0 87 6 16
2017 Non-Aboriginal 49 29 11 5 3 1 2 80 9 346

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 70 18 11 0 0 0 0 89 0 16
2017 Non-Aboriginal 59 19 8 7 3 1 2 81 11 344

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 68 8 0 0 0 0 24 100 0 16
2017 Non-Aboriginal 54 10 3 1 0 1 31 94 2 343

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 54 31 7 0 0 0 8 92 0 16
2017 Non-Aboriginal 67 18 6 1 1 0 7 92 2 345

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 58 19 8 0 14 0 0 77 14 16
2017 Non-Aboriginal 61 15 8 5 5 0 5 80 11 345

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 34 47 5 5 0 0 8 89 6 16
2017 Non-Aboriginal 55 26 12 2 1 0 4 85 3 345

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 11 20 41 22 0 6 0 33 24 16
2017 Non-Aboriginal 10 31 39 12 6 0 1 42 18 347

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 44 20 36 0 0 0 36 44 16
2017 Non-Aboriginal 11 19 40 20 9 1 1 29 30 346

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 50 36 14 0 0 0 0 86 0 16
2017 Non-Aboriginal 37 41 11 6 3 1 0 80 10 347

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 20 52 13 11 4 0 0 71 15 16
2017 Non-Aboriginal 20 37 17 13 10 2 1 59 24 346
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Aboriginal 40 60 16
2017 Non-Aboriginal 23 77 346
2014 Non-Aboriginal 17 83 297

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 76 24 81
2014 Non-Aboriginal 74 26 50

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 56 32 1 9 1 0 0 88 11 60
2014 Non-Aboriginal 44 30 14 8 2 0 0 75 11 37
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 4 8 24 20 0 0 43 57 16
2017 Non-Aboriginal 32 25 20 9 10 2 2 33 67 346

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 24 220

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 32 220

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 20 220

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 43 220

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 6 220

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 38 220

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Non-Aboriginal 8 50 21 10 3 8 210

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 23 24 16 10 15 2 10 54 29 219

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 3 8 15 13 41 4 15 13 68 221
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