2017 Public Service Employee Survey Results for Parole Board of Canada by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 40 3 9 2 0 0 87 10 111
2017 Ontario (excluding National Capital Region) 41 45 0 11 3 0 0 86 14 56
2017 Quebec (excluding National Capital Region) 30 60 4 6 0 0 0 90 6 55
2017 British Columbia 40 50 2 8 0 0 0 90 8 41
2017 Alberta 37 49 3 5 6 0 0 86 11 33
2017 Saskatchewan 63 28 0 9 0 0 0 91 9 33
2017 New Brunswick 46 43 4 7 0 0 0 89 7 36
2014 National Capital Region 46 40 6 5 3 0 0 85 8 116
2014 Ontario (excluding National Capital Region) 45 43 4 6 2 0 0 88 8 51
2014 Quebec (excluding National Capital Region) 32 50 6 11 0 0 0 83 11 34
2014 British Columbia 44 46 4 7 0 0 0 90 7 28
2014 Alberta 29 55 4 8 5 0 0 83 13 25
2014 Saskatchewan 50 46 0 4 0 0 0 96 4 24
2014 New Brunswick 53 43 0 4 0 0 0 96 4 29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 71 20 1 5 3 0 1 91 8 111
2017 Ontario (excluding National Capital Region) 83 12 2 2 0 2 0 97 2 56
2017 Quebec (excluding National Capital Region) 52 38 7 2 2 0 0 90 3 55
2017 British Columbia 88 12 0 0 0 0 0 100 0 42
2017 Alberta 76 18 3 0 0 0 3 97 0 33
2017 Saskatchewan 83 8 3 3 0 0 3 94 3 33
2017 New Brunswick 86 8 4 0 0 0 3 96 0 36
2014 National Capital Region 65 28 3 1 3 0 0 93 4 116
2014 Ontario (excluding National Capital Region) 90 6 2 0 0 0 2 98 0 51
2014 Quebec (excluding National Capital Region) 71 20 3 6 0 0 0 91 6 34
2014 British Columbia 90 7 4 0 0 0 0 96 0 28
2014 Alberta 69 19 5 4 0 4 0 91 4 25
2014 Saskatchewan 86 14 0 0 0 0 0 100 0 24
2014 New Brunswick 81 19 0 0 0 0 0 100 0 29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 21 6 12 6 0 1 76 18 110
2017 Ontario (excluding National Capital Region) 92 5 2 0 0 2 0 98 0 55
2017 Quebec (excluding National Capital Region) 48 36 3 11 2 0 0 84 12 55
2017 British Columbia 85 9 2 0 0 0 4 98 0 41
2017 Alberta 78 11 6 0 0 0 6 94 0 33
2017 Saskatchewan 86 5 0 0 3 0 6 97 3 33
2017 New Brunswick 69 16 7 5 0 0 3 87 6 36
2014 National Capital Region 51 24 9 8 6 0 3 77 14 116
2014 Ontario (excluding National Capital Region) 88 6 2 0 2 0 2 96 2 51
2014 Quebec (excluding National Capital Region) 38 40 6 13 3 0 0 79 15 34
2014 British Columbia 90 10 0 0 0 0 0 100 0 28
2014 Alberta 80 20 0 0 0 0 0 100 0 25
2014 Saskatchewan 91 4 0 5 0 0 0 95 5 24
2014 New Brunswick 77 15 0 7 0 0 0 93 7 29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 29 6 9 12 0 0 73 21 111
2017 Ontario (excluding National Capital Region) 40 24 0 19 16 0 0 64 36 56
2017 Quebec (excluding National Capital Region) 36 50 6 6 3 0 0 85 9 55
2017 British Columbia 54 31 4 5 6 0 0 85 10 41
2017 Alberta 42 27 10 12 8 0 0 69 20 33
2017 Saskatchewan 50 33 6 12 0 0 0 83 12 33
2017 New Brunswick 61 29 3 8 0 0 0 90 8 36
2014 National Capital Region 29 26 10 12 22 0 0 55 34 116
2014 Ontario (excluding National Capital Region) 44 46 6 4 0 0 0 90 4 51
2014 Quebec (excluding National Capital Region) 35 29 12 18 6 0 0 65 24 34
2014 British Columbia 47 40 3 10 0 0 0 87 10 28
2014 Alberta 44 26 5 18 8 0 0 70 25 25
2014 Saskatchewan 67 12 0 21 0 0 0 79 21 24
2014 New Brunswick 58 34 0 8 0 0 0 92 8 29

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 37 9 9 1 1 0 81 10 110
2017 Ontario (excluding National Capital Region) 19 47 11 15 9 0 0 65 24 56
2017 Quebec (excluding National Capital Region) 21 59 11 9 0 0 0 80 9 55
2017 British Columbia 21 44 5 21 10 0 0 64 31 41
2017 Alberta 24 30 21 20 5 0 0 54 25 33
2017 Saskatchewan 39 36 3 20 3 0 0 75 23 33
2017 New Brunswick 42 46 3 9 0 0 0 88 9 36
2014 National Capital Region 29 44 12 9 6 0 0 73 15 116
2014 Ontario (excluding National Capital Region) 24 50 9 6 11 0 0 74 16 51
2014 Quebec (excluding National Capital Region) 28 29 20 20 3 0 0 57 23 34
2014 British Columbia 17 65 4 10 4 0 0 82 14 28
2014 Alberta 12 45 8 23 12 0 0 57 35 25
2014 Saskatchewan 39 35 5 12 8 0 0 74 21 23
2014 New Brunswick 32 54 11 3 0 0 0 86 3 29

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 29 12 2 3 0 0 83 5 111
2017 Ontario (excluding National Capital Region) 49 31 8 8 3 0 0 80 12 56
2017 Quebec (excluding National Capital Region) 49 36 10 3 2 0 0 85 5 55
2017 British Columbia 52 38 7 2 0 0 0 91 2 41
2017 Alberta 52 29 14 3 3 0 0 81 5 33
2017 Saskatchewan 57 29 12 0 3 0 0 85 3 33
2017 New Brunswick 68 29 0 3 0 0 0 97 3 36
2014 National Capital Region 46 36 11 5 2 0 0 82 7 116
2014 Ontario (excluding National Capital Region) 55 30 4 4 6 0 0 86 10 51
2014 Quebec (excluding National Capital Region) 40 44 6 3 6 0 0 84 10 34
2014 British Columbia 58 28 11 4 0 0 0 86 4 28
2014 Alberta 39 48 13 0 0 0 0 87 0 25
2014 Saskatchewan 50 28 5 9 9 0 0 78 17 24
2014 New Brunswick 49 44 4 0 3 0 0 93 3 29

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 23 5 6 5 0 0 84 11 111
2017 Ontario (excluding National Capital Region) 62 22 3 10 2 0 0 85 12 56
2017 Quebec (excluding National Capital Region) 56 28 11 3 2 0 0 84 5 55
2017 British Columbia 64 25 0 6 5 0 0 89 11 41
2017 Alberta 52 27 5 16 0 0 0 79 16 33
2017 Saskatchewan 68 20 6 3 3 0 0 88 6 33
2017 New Brunswick 71 26 0 3 0 0 0 97 3 36
2014 National Capital Region 55 30 6 4 5 0 0 85 9 115
2014 Ontario (excluding National Capital Region) 61 29 4 0 7 0 0 90 7 50
2014 Quebec (excluding National Capital Region) 52 35 13 0 0 0 0 87 0 34
2014 British Columbia 64 28 8 0 0 0 0 92 0 28
2014 Alberta 39 40 13 4 4 0 0 79 8 25
2014 Saskatchewan 58 33 5 0 4 0 0 91 4 24
2014 New Brunswick 57 31 8 3 0 0 0 89 3 29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 33 1 10 2 0 0 88 11 111
2017 Ontario (excluding National Capital Region) 51 32 3 8 5 0 0 83 14 56
2017 Quebec (excluding National Capital Region) 47 36 12 5 0 0 0 84 5 55
2017 British Columbia 45 33 7 10 5 0 0 78 15 41
2017 Alberta 35 42 16 7 0 0 0 77 7 33
2017 Saskatchewan 60 22 6 12 0 0 0 82 12 32
2017 New Brunswick 62 34 4 0 0 0 0 96 0 36
2014 National Capital Region 45 37 8 5 4 0 1 83 9 116
2014 Ontario (excluding National Capital Region) 48 41 4 2 4 0 2 90 6 51
2014 Quebec (excluding National Capital Region) 31 44 12 13 0 0 0 75 13 34
2014 British Columbia 38 47 4 7 4 0 0 85 11 28
2014 Alberta 16 43 12 16 12 0 0 59 29 25
2014 Saskatchewan 55 32 4 9 0 0 0 87 9 24
2014 New Brunswick 55 42 0 0 3 0 0 97 3 29

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 28 11 4 4 0 0 82 7 111
2017 Ontario (excluding National Capital Region) 37 37 14 7 5 0 0 74 12 56
2017 Quebec (excluding National Capital Region) 28 34 23 9 4 0 2 63 14 55
2017 British Columbia 24 54 0 18 5 0 0 77 23 41
2017 Alberta 53 31 8 5 2 0 0 84 8 33
2017 Saskatchewan 68 19 11 3 0 0 0 87 3 32
2017 New Brunswick 58 26 5 7 4 0 0 84 11 36
2014 National Capital Region 41 34 14 4 5 1 0 76 10 116
2014 Ontario (excluding National Capital Region) 50 38 8 0 4 0 0 88 4 51
2014 Quebec (excluding National Capital Region) 25 41 23 6 6 0 0 65 12 34
2014 British Columbia 31 44 11 7 7 0 0 75 14 28
2014 Alberta 17 48 7 12 16 0 0 65 27 25
2014 Saskatchewan 55 23 13 5 4 0 0 79 9 24
2014 New Brunswick 49 33 7 4 3 0 3 86 7 29

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 16 12 9 5 3 18 67 18 109
2017 Ontario (excluding National Capital Region) 23 28 13 15 4 0 16 62 23 56
2017 Quebec (excluding National Capital Region) 31 24 11 10 11 0 14 64 24 55
2017 British Columbia 24 20 14 2 21 2 18 54 28 41
2017 Alberta 45 16 9 5 8 3 14 73 16 33
2017 Saskatchewan 36 19 9 8 16 3 9 63 28 33
2017 New Brunswick 45 16 9 3 8 3 17 76 14 36
2014 National Capital Region 27 26 9 5 11 5 17 69 19 116
2014 Ontario (excluding National Capital Region) 21 19 16 8 14 2 21 52 28 51
2014 Quebec (excluding National Capital Region) 21 29 18 17 6 3 5 55 25 34
2014 British Columbia 19 14 18 15 25 0 9 37 44 28
2014 Alberta 24 24 4 15 15 8 8 59 37 25
2014 Saskatchewan 51 16 4 9 9 4 8 76 20 24
2014 New Brunswick 21 14 11 10 13 4 28 51 33 29

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 39 9 2 6 0 0 84 7 111
2017 Ontario (excluding National Capital Region) 40 47 3 8 2 0 0 87 10 56
2017 Quebec (excluding National Capital Region) 36 50 5 9 0 0 0 86 9 55
2017 British Columbia 37 40 9 12 2 0 0 77 14 41
2017 Alberta 33 46 14 0 8 0 0 78 8 33
2017 Saskatchewan 60 31 6 0 3 0 0 91 3 33
2017 New Brunswick 62 35 2 0 0 0 0 98 0 36
2014 National Capital Region 40 39 10 7 4 0 0 79 11 116
2014 Ontario (excluding National Capital Region) 54 35 0 3 8 0 0 89 11 51
2014 Quebec (excluding National Capital Region) 39 46 9 3 3 0 0 85 6 34
2014 British Columbia 42 47 11 0 0 0 0 89 0 28
2014 Alberta 20 48 20 12 0 0 0 68 12 25
2014 Saskatchewan 41 33 13 4 9 0 0 75 13 24
2014 New Brunswick 39 50 8 0 3 0 0 89 3 29

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 22 6 5 12 0 0 77 17 111
2017 Ontario (excluding National Capital Region) 20 35 20 17 8 0 0 55 25 56
2017 Quebec (excluding National Capital Region) 13 53 14 13 4 3 0 68 18 55
2017 British Columbia 18 25 12 27 18 0 0 43 45 41
2017 Alberta 30 40 5 13 11 0 0 71 24 33
2017 Saskatchewan 28 50 4 17 0 0 0 79 17 33
2017 New Brunswick 46 41 2 8 3 0 0 87 11 36
2014 National Capital Region 37 30 10 11 11 0 1 67 22 116
2014 Ontario (excluding National Capital Region) 28 41 6 14 11 0 2 70 25 51
2014 Quebec (excluding National Capital Region) 24 40 18 12 6 0 0 64 18 34
2014 British Columbia 20 41 14 17 7 0 0 61 24 28
2014 Alberta 14 21 20 12 33 0 0 34 45 24
2014 Saskatchewan 37 30 9 20 5 0 0 67 25 24
2014 New Brunswick 20 69 0 0 10 0 0 90 10 29

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 40 7 8 4 0 0 82 11 110
2017 Ontario (excluding National Capital Region) 42 46 3 7 1 0 0 88 8 56
2017 Quebec (excluding National Capital Region) 27 55 12 4 2 0 0 82 6 54
2017 British Columbia 31 39 13 15 2 0 0 70 17 41
2017 Alberta 46 41 8 2 2 0 0 87 5 33
2017 Saskatchewan 60 23 3 14 0 0 0 83 14 33
2017 New Brunswick 66 34 0 0 0 0 0 100 0 36

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 23 7 2 4 0 0 87 6 111
2017 Ontario (excluding National Capital Region) 71 24 3 2 0 0 0 95 2 56
2017 Quebec (excluding National Capital Region) 33 56 6 3 2 0 0 89 5 55
2017 British Columbia 61 32 5 0 0 2 0 95 0 41
2017 Alberta 60 25 11 0 5 0 0 84 5 33
2017 Saskatchewan 77 14 9 0 0 0 0 91 0 33
2017 New Brunswick 68 29 0 0 3 0 0 97 3 36
2014 National Capital Region 62 27 7 2 2 0 0 89 4 116
2014 Ontario (excluding National Capital Region) 56 27 6 6 4 0 0 83 11 51
2014 Quebec (excluding National Capital Region) 47 42 12 0 0 0 0 88 0 34
2014 British Columbia 46 39 11 0 4 0 0 85 4 28
2014 Alberta 41 55 4 0 0 0 0 96 0 25
2014 Saskatchewan 65 21 9 0 0 5 0 91 0 24
2014 New Brunswick 65 32 0 0 3 0 0 97 3 29

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 29 9 6 10 0 0 75 16 110
2017 Ontario (excluding National Capital Region) 18 52 8 12 10 0 0 70 23 56
2017 Quebec (excluding National Capital Region) 20 46 19 11 4 0 0 66 15 55
2017 British Columbia 11 41 11 20 17 0 0 52 37 41
2017 Alberta 41 26 14 5 13 0 0 67 19 33
2017 Saskatchewan 53 20 7 17 3 0 0 73 20 33
2017 New Brunswick 49 32 9 7 4 0 0 80 11 36

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 25 6 1 4 0 0 89 5 111
2017 Ontario (excluding National Capital Region) 60 33 7 0 0 0 0 93 0 56
2017 Quebec (excluding National Capital Region) 53 41 7 0 0 0 0 93 0 54
2017 British Columbia 73 25 2 0 0 0 0 98 0 41
2017 Alberta 64 16 12 3 5 0 0 80 8 32
2017 Saskatchewan 68 29 0 3 0 0 0 97 3 33
2017 New Brunswick 81 19 0 0 0 0 0 100 0 35
2014 National Capital Region 75 20 6 0 0 0 0 94 0 116
2014 Ontario (excluding National Capital Region) 83 11 7 0 0 0 0 93 0 51
2014 Quebec (excluding National Capital Region) 57 33 7 0 3 0 0 90 3 33
2014 British Columbia 78 19 4 0 0 0 0 96 0 28
2014 Alberta 54 37 8 0 0 0 0 92 0 25
2014 Saskatchewan 70 17 5 8 0 0 0 87 8 24
2014 New Brunswick 85 11 3 0 0 0 0 97 0 29

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 36 9 8 11 0 1 72 19 111
2017 Ontario (excluding National Capital Region) 22 39 14 24 2 0 0 61 25 56
2017 Quebec (excluding National Capital Region) 19 36 24 9 6 0 6 58 16 54
2017 British Columbia 31 35 7 24 4 0 0 65 28 41
2017 Alberta 44 25 17 8 5 0 0 69 14 32
2017 Saskatchewan 40 35 6 14 6 0 0 74 20 33
2017 New Brunswick 52 33 3 8 4 0 0 85 13 35
2014 National Capital Region 40 27 14 9 10 0 0 68 18 116
2014 Ontario (excluding National Capital Region) 24 47 8 10 8 0 2 73 18 51
2014 Quebec (excluding National Capital Region) 15 46 12 21 6 0 0 61 27 34
2014 British Columbia 17 45 7 14 15 0 3 63 29 28
2014 Alberta 17 40 11 20 12 0 0 57 32 25
2014 Saskatchewan 40 38 0 13 9 0 0 79 21 24
2014 New Brunswick 38 52 7 0 3 0 0 90 3 29

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 27 9 8 11 0 0 72 19 111
2017 Ontario (excluding National Capital Region) 22 38 18 15 7 0 0 60 22 56
2017 Quebec (excluding National Capital Region) 15 49 20 14 0 0 3 65 14 54
2017 British Columbia 17 36 14 16 14 0 4 55 31 41
2017 Alberta 35 29 14 14 8 0 0 64 22 32
2017 Saskatchewan 40 35 10 12 3 0 0 75 15 33
2017 New Brunswick 60 29 7 4 0 0 0 89 4 35
2014 National Capital Region 39 31 13 8 10 0 0 69 18 116
2014 Ontario (excluding National Capital Region) 29 39 11 14 6 0 0 68 21 51
2014 Quebec (excluding National Capital Region) 30 34 24 9 3 0 0 64 12 34
2014 British Columbia 28 26 18 22 4 0 3 55 26 28
2014 Alberta 17 41 16 7 19 0 0 58 27 25
2014 Saskatchewan 46 21 9 16 9 0 0 67 25 24
2014 New Brunswick 57 30 3 7 3 0 0 87 10 29

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 49 28 10 7 7 0 0 77 14 111
2017 Ontario (excluding National Capital Region) 35 38 15 8 5 0 0 72 13 56
2017 Quebec (excluding National Capital Region) 16 54 16 11 3 0 0 71 13 54
2017 British Columbia 20 46 12 14 8 0 0 67 22 41
2017 Alberta 45 24 23 5 3 0 0 69 8 32
2017 Saskatchewan 50 32 10 8 0 0 0 82 8 33
2017 New Brunswick 63 32 0 2 0 3 0 97 3 35
2014 National Capital Region 44 28 11 8 7 1 0 73 16 115
2014 Ontario (excluding National Capital Region) 35 49 9 6 2 0 0 84 8 51
2014 Quebec (excluding National Capital Region) 26 47 20 6 0 0 0 73 6 34
2014 British Columbia 23 52 11 11 4 0 0 75 15 28
2014 Alberta 18 44 4 19 16 0 0 61 35 25
2014 Saskatchewan 59 20 9 4 9 0 0 79 13 24
2014 New Brunswick 41 48 7 4 0 0 0 89 4 29

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 37 7 5 4 0 0 85 8 111
2017 Ontario (excluding National Capital Region) 48 43 3 3 2 0 0 92 5 55
2017 Quebec (excluding National Capital Region) 48 40 10 3 0 0 0 87 3 54
2017 British Columbia 47 37 6 10 0 0 0 84 10 41
2017 Alberta 45 27 17 5 6 0 0 72 11 32
2017 Saskatchewan 63 29 6 0 3 0 0 91 3 33
2017 New Brunswick 64 36 0 0 0 0 0 100 0 35
2014 National Capital Region 47 39 8 2 3 0 1 87 5 116
2014 Ontario (excluding National Capital Region) 60 30 4 2 4 0 0 90 6 51
2014 Quebec (excluding National Capital Region) 44 46 3 3 3 0 0 91 6 34
2014 British Columbia 54 43 4 0 0 0 0 96 0 28
2014 Alberta 39 33 13 12 4 0 0 72 16 25
2014 Saskatchewan 57 21 9 9 4 0 0 79 13 24
2014 New Brunswick 58 39 0 3 0 0 0 97 3 29

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 37 12 7 5 0 1 76 12 110
2017 Ontario (excluding National Capital Region) 39 35 21 0 6 0 0 74 6 56
2017 Quebec (excluding National Capital Region) 27 33 24 9 4 0 3 62 13 55
2017 British Columbia 32 30 21 9 6 0 2 64 15 42
2017 Alberta 39 31 26 2 3 0 0 69 5 33
2017 Saskatchewan 31 45 14 4 3 0 3 78 7 33
2017 New Brunswick 50 34 9 6 0 0 0 84 6 36
2014 National Capital Region 41 32 13 7 5 1 1 74 12 116
2014 Ontario (excluding National Capital Region) 41 34 16 8 2 0 0 74 9 51
2014 Quebec (excluding National Capital Region) 31 23 29 14 3 0 0 54 17 34
2014 British Columbia 40 29 27 4 0 0 0 70 4 28
2014 Alberta 41 25 23 8 4 0 0 65 12 25
2014 Saskatchewan 62 26 0 8 4 0 0 88 12 24
2014 New Brunswick 60 14 16 10 0 0 0 73 10 29

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 22 37 19 11 0 4 31 30 111
2017 Ontario (excluding National Capital Region) 6 20 38 25 10 0 0 35 27 56
2017 Quebec (excluding National Capital Region) 5 26 34 25 5 3 3 32 32 55
2017 British Columbia 10 27 32 18 9 0 5 28 39 42
2017 Alberta 8 19 35 8 17 11 2 29 31 33
2017 Saskatchewan 9 14 28 29 13 0 7 45 24 33
2017 New Brunswick 0 18 23 32 24 0 3 58 18 36
2014 National Capital Region 13 21 29 23 13 0 2 36 34 116
2014 Ontario (excluding National Capital Region) 6 19 44 14 17 0 0 31 25 51
2014 Quebec (excluding National Capital Region) 9 25 38 14 15 0 0 29 33 34
2014 British Columbia 4 11 33 32 18 0 3 51 15 28
2014 Alberta 16 8 32 39 5 0 0 44 24 25
2014 Saskatchewan 9 4 24 39 20 0 5 61 13 24
2014 New Brunswick 7 24 19 28 18 0 4 48 32 29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 21 28 14 23 1 7 40 30 110
2017 Ontario (excluding National Capital Region) 17 20 29 23 11 0 0 34 37 55
2017 Quebec (excluding National Capital Region) 6 24 26 32 3 6 3 39 33 55
2017 British Columbia 21 26 27 21 2 0 2 24 48 42
2017 Alberta 0 26 32 18 18 0 6 38 28 33
2017 Saskatchewan 9 6 22 25 35 0 3 62 16 31
2017 New Brunswick 0 10 20 36 28 0 5 68 10 36
2014 National Capital Region 10 12 25 33 14 5 1 50 23 116
2014 Ontario (excluding National Capital Region) 13 15 33 21 17 0 2 38 28 50
2014 Quebec (excluding National Capital Region) 3 12 33 23 30 0 0 52 15 34
2014 British Columbia 8 18 37 28 7 0 3 36 26 28
2014 Alberta 29 19 28 20 5 0 0 24 48 25
2014 Saskatchewan 9 4 38 38 12 0 0 50 13 24
2014 New Brunswick 0 10 27 19 39 0 4 61 11 29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 12 11 24 27 18 3 5 48 25 110
2017 Ontario (excluding National Capital Region) 0 11 23 34 20 2 9 61 13 56
2017 Quebec (excluding National Capital Region) 5 22 35 20 9 7 3 32 29 55
2017 British Columbia 11 9 19 23 16 7 16 50 26 42
2017 Alberta 2 10 38 17 20 3 10 42 15 33
2017 Saskatchewan 6 0 24 33 27 0 10 67 6 33
2017 New Brunswick 4 2 24 25 34 0 11 66 7 36
2014 National Capital Region 8 16 25 26 18 2 5 48 26 116
2014 Ontario (excluding National Capital Region) 2 14 25 25 21 6 7 53 19 51
2014 Quebec (excluding National Capital Region) 11 12 29 18 20 6 3 42 26 34
2014 British Columbia 4 22 38 15 10 0 11 28 29 28
2014 Alberta 5 11 15 45 17 0 8 67 17 25
2014 Saskatchewan 14 0 29 22 35 0 0 57 14 23
2014 New Brunswick 11 3 22 19 31 4 10 58 16 29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 3 9 32 29 21 1 5 53 13 110
2017 Ontario (excluding National Capital Region) 6 10 38 19 25 0 2 45 16 55
2017 Quebec (excluding National Capital Region) 6 17 33 27 12 3 2 41 24 55
2017 British Columbia 18 12 32 20 10 2 6 32 33 42
2017 Alberta 0 8 55 24 8 0 5 34 9 33
2017 Saskatchewan 3 0 18 38 30 0 10 76 3 33
2017 New Brunswick 4 3 8 45 37 0 3 84 7 36
2014 National Capital Region 6 12 27 30 23 1 1 54 18 115
2014 Ontario (excluding National Capital Region) 0 7 25 39 27 0 2 67 7 51
2014 Quebec (excluding National Capital Region) 3 21 30 29 12 3 3 43 25 34
2014 British Columbia 0 4 38 40 14 0 4 56 4 28
2014 Alberta 7 7 29 44 8 4 0 55 15 25
2014 Saskatchewan 4 0 15 43 38 0 0 81 4 24
2014 New Brunswick 3 7 20 27 39 0 4 69 11 29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 13 25 20 20 2 4 43 31 109
2017 Ontario (excluding National Capital Region) 16 26 17 21 20 0 0 41 42 56
2017 Quebec (excluding National Capital Region) 25 24 23 17 11 0 0 28 49 54
2017 British Columbia 31 32 15 13 5 0 2 19 65 42
2017 Alberta 10 36 20 17 14 0 3 32 48 33
2017 Saskatchewan 14 17 21 26 13 3 6 42 34 33
2017 New Brunswick 0 7 37 20 30 0 5 53 8 36
2014 National Capital Region 15 25 28 12 14 3 3 28 42 116
2014 Ontario (excluding National Capital Region) 13 23 20 12 29 0 2 42 37 51
2014 Quebec (excluding National Capital Region) 26 29 30 9 3 0 3 12 57 34
2014 British Columbia 7 24 45 16 3 0 4 20 33 28
2014 Alberta 24 15 36 20 5 0 0 25 39 25
2014 Saskatchewan 4 13 36 29 18 0 0 47 17 24
2014 New Brunswick 7 18 40 10 22 0 4 33 25 29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 26 27 12 12 6 4 26 44 110
2017 Ontario (excluding National Capital Region) 21 11 27 24 10 3 4 36 34 56
2017 Quebec (excluding National Capital Region) 10 29 30 12 10 6 3 24 43 55
2017 British Columbia 19 25 27 21 2 0 6 24 47 42
2017 Alberta 0 16 24 33 22 0 5 57 17 33
2017 Saskatchewan 9 8 24 31 14 3 10 52 20 33
2017 New Brunswick 0 10 29 40 18 3 0 60 11 36
2014 National Capital Region 14 23 31 17 10 4 1 28 39 116
2014 Ontario (excluding National Capital Region) 10 29 32 11 13 0 6 25 41 51
2014 Quebec (excluding National Capital Region) 6 31 28 21 15 0 0 36 36 34
2014 British Columbia 4 11 28 35 14 0 8 54 16 28
2014 Alberta 40 24 24 13 0 0 0 13 63 25
2014 Saskatchewan 9 12 13 38 29 0 0 67 20 24
2014 New Brunswick 0 7 18 39 33 0 4 74 7 29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 8 13 21 30 18 5 5 53 23 110
2017 Ontario (excluding National Capital Region) 12 18 22 21 18 2 7 43 33 55
2017 Quebec (excluding National Capital Region) 17 22 31 20 2 3 4 23 43 55
2017 British Columbia 22 14 37 15 5 0 6 22 39 42
2017 Alberta 5 22 43 8 18 0 5 27 28 33
2017 Saskatchewan 9 8 19 28 29 0 7 61 18 33
2017 New Brunswick 4 8 23 24 35 3 3 63 13 36
2014 National Capital Region 13 19 30 22 13 1 2 36 33 116
2014 Ontario (excluding National Capital Region) 7 17 29 18 25 0 4 45 25 51
2014 Quebec (excluding National Capital Region) 17 18 29 24 5 0 6 32 38 34
2014 British Columbia 4 32 37 14 10 0 3 25 37 28
2014 Alberta 8 4 41 38 5 4 0 44 12 24
2014 Saskatchewan 4 18 20 31 26 0 0 57 22 23
2014 New Brunswick 3 14 21 22 29 3 7 57 20 29
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 76 18 2 4 1 0 0 94 4 110
2017 Ontario (excluding National Capital Region) 87 3 4 2 0 0 4 94 2 56
2017 Quebec (excluding National Capital Region) 58 26 5 1 6 0 4 87 8 55
2017 British Columbia 76 7 6 0 2 0 9 91 2 42
2017 Alberta 67 18 6 0 0 0 8 93 0 33
2017 Saskatchewan 82 3 4 0 3 0 9 92 3 33
2017 New Brunswick 76 19 0 3 0 0 3 97 3 36
2014 National Capital Region 65 21 7 1 5 0 1 88 6 116
2014 Ontario (excluding National Capital Region) 86 4 2 2 2 0 4 94 4 51
2014 Quebec (excluding National Capital Region) 65 29 0 5 0 0 0 95 5 34
2014 British Columbia 89 4 4 0 0 0 4 96 0 28
2014 Alberta 80 4 8 4 0 0 5 88 4 25
2014 Saskatchewan 91 0 0 0 0 0 9 100 0 24
2014 New Brunswick 71 16 6 3 3 0 0 87 6 29

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 24 10 10 11 7 5 66 23 109
2017 Ontario (excluding National Capital Region) 16 24 25 17 16 2 0 40 34 56
2017 Quebec (excluding National Capital Region) 12 40 13 21 6 4 3 57 29 55
2017 British Columbia 7 21 16 24 29 3 0 29 54 42
2017 Alberta 22 23 11 21 16 8 0 48 40 33
2017 Saskatchewan 36 33 6 18 4 3 0 70 23 33
2017 New Brunswick 38 26 8 16 4 3 5 69 22 36
2014 National Capital Region 29 26 15 8 14 5 5 60 23 116
2014 Ontario (excluding National Capital Region) 28 45 9 15 4 0 0 73 19 51
2014 Quebec (excluding National Capital Region) 30 29 26 6 3 3 3 62 10 34
2014 British Columbia 28 35 15 15 8 0 0 63 22 28
2014 Alberta 9 25 16 12 39 0 0 33 51 25
2014 Saskatchewan 45 13 9 25 4 4 0 60 31 24
2014 New Brunswick 31 36 11 8 14 0 0 67 22 29

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 24 7 6 12 1 0 75 17 110
2017 Ontario (excluding National Capital Region) 25 34 18 14 7 3 0 61 21 56
2017 Quebec (excluding National Capital Region) 34 42 6 13 3 0 2 76 17 55
2017 British Columbia 33 13 11 28 15 0 0 46 42 42
2017 Alberta 35 38 6 11 11 0 0 73 21 33
2017 Saskatchewan 50 27 7 6 10 0 0 77 16 33
2017 New Brunswick 58 19 6 13 4 0 0 77 18 36
2014 National Capital Region 45 22 10 9 15 0 0 67 23 116
2014 Ontario (excluding National Capital Region) 48 33 5 6 8 0 0 81 14 51
2014 Quebec (excluding National Capital Region) 48 38 11 0 3 0 0 86 3 34
2014 British Columbia 38 30 14 4 14 0 0 68 18 28
2014 Alberta 29 20 4 23 24 0 0 49 47 25
2014 Saskatchewan 63 12 9 4 13 0 0 75 17 24
2014 New Brunswick 38 21 15 11 15 0 0 59 26 28

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 34 9 8 4 0 0 79 12 109
2017 Ontario (excluding National Capital Region) 16 27 20 28 8 0 0 43 37 56
2017 Quebec (excluding National Capital Region) 32 45 18 1 2 2 0 78 3 55
2017 British Columbia 21 23 20 26 8 0 2 45 34 42
2017 Alberta 21 43 22 8 5 0 0 65 14 33
2017 Saskatchewan 42 39 6 13 0 0 0 81 13 33
2017 New Brunswick 53 38 7 3 0 0 0 90 3 36
2014 National Capital Region 41 38 6 10 5 0 0 79 14 116
2014 Ontario (excluding National Capital Region) 21 41 12 19 8 0 0 62 26 51
2014 Quebec (excluding National Capital Region) 25 45 18 6 7 0 0 70 12 33
2014 British Columbia 28 28 11 22 8 0 3 58 31 28
2014 Alberta 20 53 0 23 4 0 0 73 27 25
2014 Saskatchewan 45 30 9 8 9 0 0 75 17 24
2014 New Brunswick 48 33 7 8 3 0 0 82 11 29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 25 10 6 12 7 1 69 20 110
2017 Ontario (excluding National Capital Region) 15 22 16 23 10 11 3 43 39 56
2017 Quebec (excluding National Capital Region) 27 31 18 15 2 8 0 62 18 55
2017 British Columbia 14 23 16 21 15 9 2 42 40 42
2017 Alberta 29 25 19 17 5 5 0 57 23 33
2017 Saskatchewan 41 21 13 12 10 0 3 64 22 32
2017 New Brunswick 45 23 11 16 0 5 0 72 17 36
2014 National Capital Region 41 21 11 10 9 7 0 67 21 116
2014 Ontario (excluding National Capital Region) 23 31 18 8 17 4 0 56 25 51
2014 Quebec (excluding National Capital Region) 39 37 9 3 7 4 3 81 10 33
2014 British Columbia 27 18 19 18 10 4 3 49 31 28
2014 Alberta 20 41 12 15 12 0 0 61 27 25
2014 Saskatchewan 29 51 0 4 13 4 0 83 17 24
2014 New Brunswick 32 16 15 15 11 7 3 55 28 29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 20 21 11 8 12 24 5 56 28 110
2017 Ontario (excluding National Capital Region) 3 16 12 30 27 11 0 22 64 56
2017 Quebec (excluding National Capital Region) 6 31 21 23 9 8 2 41 36 55
2017 British Columbia 5 19 14 21 34 4 2 26 60 42
2017 Alberta 10 28 17 27 8 8 3 42 39 33
2017 Saskatchewan 21 18 27 17 4 12 0 45 24 33
2017 New Brunswick 27 26 22 10 4 10 0 60 15 36
2014 National Capital Region 18 17 23 16 8 14 5 43 29 116
2014 Ontario (excluding National Capital Region) 4 19 19 35 12 10 0 26 53 51
2014 Quebec (excluding National Capital Region) 15 23 15 22 7 16 3 47 34 33
2014 British Columbia 9 11 15 26 32 4 3 22 63 28
2014 Alberta 9 20 12 16 34 8 0 32 55 25
2014 Saskatchewan 13 37 0 21 13 17 0 59 41 24
2014 New Brunswick 14 30 7 17 10 17 4 56 35 29

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 27 7 10 2 0 0 81 12 111
2017 Ontario (excluding National Capital Region) 35 39 8 9 9 0 0 75 17 55
2017 Quebec (excluding National Capital Region) 29 51 10 3 7 0 0 80 10 54
2017 British Columbia 20 41 7 23 9 0 0 61 32 42
2017 Alberta 25 44 3 19 9 0 0 69 28 33
2017 Saskatchewan 47 48 0 0 4 0 0 96 4 33
2017 New Brunswick 56 32 10 2 0 0 0 88 2 36
2014 National Capital Region 44 37 12 4 3 0 0 81 8 116
2014 Ontario (excluding National Capital Region) 48 40 4 9 0 0 0 87 9 51
2014 Quebec (excluding National Capital Region) 45 40 12 0 3 0 0 85 3 33
2014 British Columbia 31 33 14 15 7 0 0 64 22 28
2014 Alberta 18 39 4 27 12 0 0 57 39 25
2014 Saskatchewan 46 41 9 4 0 0 0 87 4 24
2014 New Brunswick 36 50 11 0 3 0 0 86 3 28
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 32 5 4 5 1 3 86 10 111
2017 Ontario (excluding National Capital Region) 30 37 14 11 9 0 0 67 19 56
2017 Quebec (excluding National Capital Region) 36 49 9 3 3 0 0 85 6 55
2017 British Columbia 18 50 9 20 3 0 0 68 23 42
2017 Alberta 44 32 11 10 3 0 0 76 13 33
2017 Saskatchewan 35 40 9 8 7 0 0 75 16 33
2017 New Brunswick 59 35 0 6 0 0 0 94 6 36
2014 National Capital Region 46 27 13 6 7 1 1 74 13 116
2014 Ontario (excluding National Capital Region) 40 37 8 10 4 0 0 77 15 51
2014 Quebec (excluding National Capital Region) 31 34 21 12 0 0 3 67 12 34
2014 British Columbia 13 52 14 11 7 0 3 67 19 28
2014 Alberta 38 12 0 19 32 0 0 49 51 25
2014 Saskatchewan 45 35 4 4 13 0 0 79 17 24
2014 New Brunswick 34 45 3 11 3 3 0 82 14 29

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 23 10 7 3 0 2 79 10 111
2017 Ontario (excluding National Capital Region) 38 29 16 10 7 0 0 67 17 56
2017 Quebec (excluding National Capital Region) 37 48 9 6 0 0 0 85 6 55
2017 British Columbia 33 26 13 7 16 2 2 62 24 42
2017 Alberta 57 16 8 13 3 3 0 75 16 33
2017 Saskatchewan 38 48 6 8 0 0 0 86 8 33
2017 New Brunswick 55 26 9 0 4 5 0 86 4 35
2014 National Capital Region 46 22 15 6 7 4 1 71 14 116
2014 Ontario (excluding National Capital Region) 53 29 2 6 4 4 2 87 11 51
2014 Quebec (excluding National Capital Region) 50 24 11 9 0 3 3 78 10 34
2014 British Columbia 30 37 22 4 7 0 0 67 10 28
2014 Alberta 33 20 8 15 19 5 0 56 36 25
2014 Saskatchewan 49 30 4 8 9 0 0 79 17 24
2014 New Brunswick 35 31 17 7 3 3 3 71 10 29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 28 13 2 5 0 2 79 8 111
2017 Ontario (excluding National Capital Region) 39 40 9 11 2 0 0 79 12 56
2017 Quebec (excluding National Capital Region) 44 32 12 4 4 0 3 79 9 55
2017 British Columbia 28 32 17 8 11 4 0 63 19 42
2017 Alberta 49 16 17 13 3 3 0 67 16 33
2017 Saskatchewan 40 35 9 14 3 0 0 74 17 33
2017 New Brunswick 54 28 10 9 0 0 0 81 9 36
2014 National Capital Region 50 25 9 8 7 1 1 76 15 116
2014 Ontario (excluding National Capital Region) 54 35 4 6 2 0 0 88 8 51
2014 Quebec (excluding National Capital Region) 45 26 17 6 6 0 0 71 12 34
2014 British Columbia 15 44 11 21 4 4 0 62 27 28
2014 Alberta 25 27 8 19 20 0 0 53 40 25
2014 Saskatchewan 45 29 9 8 9 0 0 74 17 24
2014 New Brunswick 25 44 14 8 3 3 3 73 12 29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 86 6 1 4 3 0 1 92 7 111
2017 Ontario (excluding National Capital Region) 88 6 3 2 0 0 2 96 2 56
2017 Quebec (excluding National Capital Region) 78 17 1 2 3 0 0 94 4 55
2017 British Columbia 81 2 3 0 2 0 11 94 2 42
2017 Alberta 73 13 6 0 0 0 8 93 0 33
2017 Saskatchewan 73 11 4 0 3 0 9 92 3 33
2017 New Brunswick 78 19 0 0 0 0 3 100 0 36
2014 National Capital Region 87 8 3 0 2 0 1 96 2 116
2014 Ontario (excluding National Capital Region) 88 0 2 0 4 0 6 94 4 51
2014 Quebec (excluding National Capital Region) 79 21 0 0 0 0 0 100 0 34
2014 British Columbia 81 11 4 0 0 0 4 96 0 28
2014 Alberta 80 4 7 0 5 0 4 88 5 25
2014 Saskatchewan 87 0 0 0 0 0 13 100 0 24
2014 New Brunswick 78 15 0 0 3 3 0 97 3 29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 20 4 7 3 3 4 84 12 111
2017 Ontario (excluding National Capital Region) 39 31 17 5 6 0 1 72 12 55
2017 Quebec (excluding National Capital Region) 38 27 15 12 7 2 0 66 19 55
2017 British Columbia 52 21 7 8 9 0 3 75 17 42
2017 Alberta 48 19 9 11 5 3 6 73 17 33
2017 Saskatchewan 76 14 3 3 0 0 4 94 3 33
2017 New Brunswick 53 26 10 3 6 0 3 81 8 36
2014 National Capital Region 51 25 7 2 6 5 4 84 8 116
2014 Ontario (excluding National Capital Region) 67 21 4 2 0 0 6 94 2 51
2014 Quebec (excluding National Capital Region) 41 12 18 16 6 5 3 57 23 34
2014 British Columbia 52 29 4 8 4 4 0 85 12 28
2014 Alberta 38 24 7 20 11 0 0 61 31 25
2014 Saskatchewan 74 22 4 0 0 0 0 96 0 24
2014 New Brunswick 40 15 18 7 3 10 7 66 13 29

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 67 18 6 3 4 0 2 87 7 111
2017 Ontario (excluding National Capital Region) 42 39 9 2 9 0 0 80 10 56
2017 Quebec (excluding National Capital Region) 55 34 5 2 4 0 0 89 6 54
2017 British Columbia 41 30 4 5 20 0 0 71 25 42
2017 Alberta 41 43 0 11 5 0 0 84 16 33
2017 Saskatchewan 51 36 10 3 0 0 0 87 3 33
2017 New Brunswick 61 24 8 3 4 0 0 85 7 36

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 66 19 6 2 5 0 2 87 7 111
2017 Ontario (excluding National Capital Region) 51 29 13 2 5 0 0 80 7 56
2017 Quebec (excluding National Capital Region) 56 27 7 8 2 0 0 83 10 55
2017 British Columbia 45 28 4 4 15 0 3 76 20 42
2017 Alberta 51 33 0 5 5 5 0 89 11 33
2017 Saskatchewan 48 29 21 3 0 0 0 77 3 33
2017 New Brunswick 68 21 7 0 4 0 0 89 4 36

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 60 20 10 2 6 0 2 81 8 110
2017 Ontario (excluding National Capital Region) 37 36 15 7 5 0 0 73 12 56
2017 Quebec (excluding National Capital Region) 51 32 6 8 2 0 0 83 10 55
2017 British Columbia 39 27 9 13 12 0 0 66 25 42
2017 Alberta 60 19 3 13 5 0 0 79 18 33
2017 Saskatchewan 56 36 3 3 3 0 0 92 5 33
2017 New Brunswick 64 23 10 0 4 0 0 86 4 36
2014 National Capital Region 53 21 13 4 8 0 1 74 12 116
2014 Ontario (excluding National Capital Region) 63 21 6 4 6 0 0 84 10 51
2014 Quebec (excluding National Capital Region) 39 35 14 6 3 0 3 76 9 34
2014 British Columbia 42 33 11 11 4 0 0 74 15 28
2014 Alberta 41 17 7 4 27 4 0 61 32 25
2014 Saskatchewan 56 32 0 12 0 0 0 88 12 23
2014 New Brunswick 43 25 22 3 3 3 0 71 6 29
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 23 3 11 3 9 9 79 17 33
2014 National Capital Region 60 18 8 6 4 0 4 81 11 27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 30 11 5 11 2 0 72 17 111
2017 Ontario (excluding National Capital Region) 26 35 15 8 14 2 0 62 22 56
2017 Quebec (excluding National Capital Region) 19 37 22 10 5 7 0 60 16 55
2017 British Columbia 21 17 29 16 14 2 0 39 31 42
2017 Alberta 26 47 14 8 2 3 0 75 11 33
2017 Saskatchewan 53 37 0 10 0 0 0 90 10 33
2017 New Brunswick 59 34 5 0 0 3 0 95 0 36
2014 National Capital Region 33 31 14 8 10 6 0 67 18 116
2014 Ontario (excluding National Capital Region) 41 24 12 8 12 4 0 67 21 51
2014 Quebec (excluding National Capital Region) 20 47 17 3 9 3 0 69 13 34
2014 British Columbia 23 48 8 14 7 0 0 71 21 28
2014 Alberta 17 24 23 16 20 0 0 41 36 25
2014 Saskatchewan 36 34 8 8 9 5 0 74 17 24
2014 New Brunswick 36 36 10 11 0 3 3 78 11 29

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 33 6 13 10 1 0 71 23 111
2017 Ontario (excluding National Capital Region) 19 35 14 14 15 3 0 56 30 56
2017 Quebec (excluding National Capital Region) 12 40 25 14 8 0 0 52 22 55
2017 British Columbia 14 20 11 31 23 0 0 34 54 42
2017 Alberta 27 40 14 11 5 3 0 69 17 33
2017 Saskatchewan 53 28 3 17 0 0 0 81 17 33
2017 New Brunswick 56 32 10 2 0 0 0 88 2 36
2014 National Capital Region 28 35 16 8 10 3 0 65 18 116
2014 Ontario (excluding National Capital Region) 25 39 13 6 16 0 0 65 22 51
2014 Quebec (excluding National Capital Region) 23 38 30 3 6 0 0 61 9 34
2014 British Columbia 20 22 22 29 7 0 0 42 36 28
2014 Alberta 13 28 15 19 20 5 0 43 41 25
2014 Saskatchewan 41 31 0 12 17 0 0 72 28 24
2014 New Brunswick 33 29 19 13 0 3 3 67 14 29

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 25 16 6 11 4 0 65 18 111
2017 Ontario (excluding National Capital Region) 15 27 18 17 20 3 0 43 39 56
2017 Quebec (excluding National Capital Region) 10 26 27 25 5 8 0 38 33 55
2017 British Columbia 9 17 15 36 24 0 0 26 59 42
2017 Alberta 27 37 17 11 5 3 0 66 16 33
2017 Saskatchewan 35 44 0 21 0 0 0 79 21 33
2017 New Brunswick 33 47 10 2 0 8 0 87 3 36
2014 National Capital Region 28 32 17 9 9 5 0 63 19 116
2014 Ontario (excluding National Capital Region) 19 39 17 8 16 0 0 58 24 51
2014 Quebec (excluding National Capital Region) 12 46 27 6 6 3 0 60 12 34
2014 British Columbia 12 34 14 29 11 0 0 46 40 28
2014 Alberta 12 32 19 15 16 5 0 47 33 25
2014 Saskatchewan 29 47 8 8 9 0 0 76 17 24
2014 New Brunswick 35 20 23 13 3 3 3 59 17 29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 33 13 7 8 4 0 71 15 111
2017 Ontario (excluding National Capital Region) 26 21 20 13 20 0 0 48 32 56
2017 Quebec (excluding National Capital Region) 14 33 22 15 8 8 0 51 24 55
2017 British Columbia 20 18 23 19 20 0 0 38 39 42
2017 Alberta 34 26 11 16 8 5 0 63 26 33
2017 Saskatchewan 44 23 7 14 4 7 0 72 20 33
2017 New Brunswick 53 21 9 7 4 5 0 79 11 36
2014 National Capital Region 27 30 16 8 15 4 0 59 24 116
2014 Ontario (excluding National Capital Region) 30 26 20 4 16 4 0 59 21 51
2014 Quebec (excluding National Capital Region) 20 36 20 12 6 6 0 59 19 34
2014 British Columbia 16 18 18 17 23 8 0 37 43 28
2014 Alberta 12 23 13 15 31 5 0 37 49 25
2014 Saskatchewan 29 30 4 16 9 13 0 67 28 24
2014 New Brunswick 22 26 15 16 7 13 0 56 27 29

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 36 13 9 10 2 0 68 19 111
2017 Ontario (excluding National Capital Region) 15 34 15 20 17 0 0 49 37 56
2017 Quebec (excluding National Capital Region) 8 39 19 21 6 5 3 51 29 55
2017 British Columbia 11 16 12 33 28 0 0 27 61 42
2017 Alberta 24 38 17 13 8 0 0 62 21 33
2017 Saskatchewan 33 38 8 14 7 0 0 70 21 33
2017 New Brunswick 28 37 17 13 3 3 0 67 16 35
2014 National Capital Region 20 42 10 14 9 4 0 64 25 115
2014 Ontario (excluding National Capital Region) 21 38 16 11 14 0 0 59 25 51
2014 Quebec (excluding National Capital Region) 27 37 27 0 6 3 0 66 6 34
2014 British Columbia 9 26 4 28 34 0 0 35 62 28
2014 Alberta 13 36 8 26 12 5 0 51 40 25
2014 Saskatchewan 29 43 4 8 13 4 0 74 21 24
2014 New Brunswick 21 34 11 20 7 3 3 59 29 29
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 31 8 6 4 0 0 82 10 111
2017 Ontario (excluding National Capital Region) 33 38 22 3 3 0 0 71 7 56
2017 Quebec (excluding National Capital Region) 14 59 19 6 3 0 0 73 8 55
2017 British Columbia 18 39 28 4 10 0 0 57 15 42
2017 Alberta 43 35 11 8 3 0 0 78 11 33
2017 Saskatchewan 56 31 9 0 4 0 0 87 4 33
2017 New Brunswick 55 37 8 0 0 0 0 92 0 36
2014 National Capital Region 41 41 9 3 5 1 0 83 8 116
2014 Ontario (excluding National Capital Region) 31 45 14 6 4 0 0 76 10 51
2014 Quebec (excluding National Capital Region) 33 41 18 3 3 3 0 75 6 34
2014 British Columbia 19 58 11 4 7 0 0 77 11 28
2014 Alberta 22 48 11 8 11 0 0 70 19 25
2014 Saskatchewan 37 32 17 0 9 5 0 73 9 24
2014 New Brunswick 49 28 10 10 3 0 0 77 13 29

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 33 3 5 3 2 0 88 9 110
2017 Ontario (excluding National Capital Region) 53 32 12 2 0 2 0 86 2 56
2017 Quebec (excluding National Capital Region) 26 63 8 0 0 3 0 92 0 55
2017 British Columbia 45 50 4 0 0 0 0 96 0 42
2017 Alberta 50 36 8 5 0 0 0 86 5 33
2017 Saskatchewan 74 23 3 0 0 0 0 97 0 33
2017 New Brunswick 73 24 3 0 0 0 0 97 0 36
2014 National Capital Region 48 41 5 4 1 2 0 91 4 116
2014 Ontario (excluding National Capital Region) 71 27 0 0 2 0 0 98 2 51
2014 Quebec (excluding National Capital Region) 40 41 13 0 3 3 0 84 3 34
2014 British Columbia 59 37 0 0 4 0 0 96 4 28
2014 Alberta 36 48 12 4 0 0 0 84 4 25
2014 Saskatchewan 40 43 9 0 0 9 0 91 0 24
2014 New Brunswick 65 28 3 3 0 0 0 94 3 29

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 25 6 8 7 4 1 77 17 111
2017 Ontario (excluding National Capital Region) 43 34 14 8 0 2 0 78 8 56
2017 Quebec (excluding National Capital Region) 24 53 8 6 6 3 0 80 12 55
2017 British Columbia 42 29 15 9 6 0 0 71 14 42
2017 Alberta 41 21 11 19 5 3 0 64 25 33
2017 Saskatchewan 63 23 6 6 0 3 0 88 6 33
2017 New Brunswick 54 28 5 9 4 0 0 82 13 36
2014 National Capital Region 41 33 8 7 6 4 1 78 14 116
2014 Ontario (excluding National Capital Region) 59 30 4 0 4 2 0 91 5 51
2014 Quebec (excluding National Capital Region) 28 44 15 3 6 3 0 75 9 34
2014 British Columbia 48 37 7 8 0 0 0 85 8 28
2014 Alberta 37 19 12 8 19 5 0 59 28 25
2014 Saskatchewan 45 37 9 4 0 5 0 87 4 24
2014 New Brunswick 38 41 11 7 3 0 0 79 10 29

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 27 16 4 7 6 0 70 13 111
2017 Ontario (excluding National Capital Region) 28 33 25 9 5 0 0 61 15 56
2017 Quebec (excluding National Capital Region) 13 42 14 11 3 15 2 66 17 54
2017 British Columbia 11 29 25 21 10 4 0 42 33 42
2017 Alberta 32 11 28 24 5 0 0 43 29 33
2017 Saskatchewan 47 23 19 12 0 0 0 70 12 33
2017 New Brunswick 38 33 20 7 0 3 0 73 7 36
2014 National Capital Region 27 35 15 10 8 4 1 65 19 115
2014 Ontario (excluding National Capital Region) 33 39 16 6 2 4 0 75 8 51
2014 Quebec (excluding National Capital Region) 10 32 33 10 9 3 3 45 20 34
2014 British Columbia 23 43 12 15 4 4 0 69 19 28
2014 Alberta 24 20 21 19 16 0 0 44 35 25
2014 Saskatchewan 24 33 13 17 13 0 0 57 30 24
2014 New Brunswick 25 43 15 10 7 0 0 68 17 29

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 15 13 8 20 13 5 50 34 110
2017 Ontario (excluding National Capital Region) 23 15 19 18 15 7 3 42 37 56
2017 Quebec (excluding National Capital Region) 7 32 27 12 12 8 3 44 26 55
2017 British Columbia 10 26 15 24 20 2 3 38 47 42
2017 Alberta 25 37 6 22 11 0 0 62 32 33
2017 Saskatchewan 37 17 27 13 0 6 0 58 14 33
2017 New Brunswick 30 24 11 20 11 5 0 56 32 36
2014 National Capital Region 17 18 16 14 16 14 5 44 36 116
2014 Ontario (excluding National Capital Region) 21 38 11 14 12 2 2 62 27 51
2014 Quebec (excluding National Capital Region) 15 23 23 15 9 10 6 45 28 34
2014 British Columbia 27 22 18 8 18 4 3 52 28 28
2014 Alberta 16 20 16 16 31 0 0 36 48 25
2014 Saskatchewan 24 21 18 8 24 5 0 47 34 24
2014 New Brunswick 12 37 12 11 21 3 3 53 34 29

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 22 7 8 4 2 1 80 12 110
2017 Ontario (excluding National Capital Region) 76 9 7 3 0 3 2 89 3 56
2017 Quebec (excluding National Capital Region) 45 24 11 10 8 0 3 71 18 55
2017 British Columbia 79 6 2 0 2 0 11 95 2 42
2017 Alberta 76 16 3 0 0 0 6 97 0 33
2017 Saskatchewan 82 3 4 3 0 0 9 92 3 33
2017 New Brunswick 85 9 3 0 0 0 3 97 0 36
2014 National Capital Region 60 19 5 8 5 2 3 82 14 116
2014 Ontario (excluding National Capital Region) 82 6 2 0 4 0 6 94 4 51
2014 Quebec (excluding National Capital Region) 36 37 9 15 0 0 3 76 15 34
2014 British Columbia 89 4 7 0 0 0 0 93 0 28
2014 Alberta 68 16 8 0 0 0 8 92 0 25
2014 Saskatchewan 74 5 9 0 0 0 13 90 0 24
2014 New Brunswick 65 21 7 0 6 0 0 86 6 29

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 76 13 4 2 2 0 2 92 5 111
2017 Ontario (excluding National Capital Region) 79 14 2 0 2 0 4 97 2 56
2017 Quebec (excluding National Capital Region) 41 37 10 7 4 2 0 79 11 55
2017 British Columbia 79 10 0 0 0 2 9 100 0 42
2017 Alberta 78 10 6 0 0 0 6 94 0 33
2017 Saskatchewan 89 3 0 3 0 0 6 97 3 33
2017 New Brunswick 86 8 3 0 0 0 3 97 0 36
2014 National Capital Region 63 20 4 7 2 2 3 86 10 116
2014 Ontario (excluding National Capital Region) 80 10 2 0 6 0 2 92 6 51
2014 Quebec (excluding National Capital Region) 47 41 6 6 0 0 0 88 6 34
2014 British Columbia 85 8 7 0 0 0 0 93 0 28
2014 Alberta 69 11 8 4 0 8 0 87 4 25
2014 Saskatchewan 83 0 5 0 0 0 13 95 0 24
2014 New Brunswick 65 21 6 7 0 0 0 86 7 29

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 32 9 8 10 4 1 71 19 111
2017 Ontario (excluding National Capital Region) 21 23 19 19 5 7 5 51 27 56
2017 Quebec (excluding National Capital Region) 14 44 22 16 0 2 3 60 17 55
2017 British Columbia 19 12 24 22 23 0 0 31 45 42
2017 Alberta 24 27 17 16 11 5 0 54 28 33
2017 Saskatchewan 41 37 7 6 3 6 0 83 9 33
2017 New Brunswick 46 33 13 8 0 0 0 79 8 36
2014 National Capital Region 21 37 19 10 7 5 0 61 18 116
2014 Ontario (excluding National Capital Region) 29 34 16 12 8 0 2 64 20 51
2014 Quebec (excluding National Capital Region) 21 34 31 9 3 3 0 56 12 34
2014 British Columbia 25 18 10 15 25 4 3 46 43 28
2014 Alberta 8 20 11 29 32 0 0 28 61 25
2014 Saskatchewan 20 46 13 8 9 4 0 69 17 24
2014 New Brunswick 24 40 14 10 11 0 0 65 21 29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 24 9 17 21 5 3 49 41 110
2017 Ontario (excluding National Capital Region) 10 28 20 17 12 2 11 44 33 56
2017 Quebec (excluding National Capital Region) 7 28 28 14 13 3 6 39 30 55
2017 British Columbia 17 14 14 22 30 0 3 32 54 42
2017 Alberta 25 19 14 16 16 5 4 49 36 33
2017 Saskatchewan 38 20 13 14 5 0 9 64 21 33
2017 New Brunswick 33 25 17 12 13 0 0 58 25 36
2014 National Capital Region 17 17 16 23 23 3 1 35 48 115
2014 Ontario (excluding National Capital Region) 25 28 20 14 8 0 5 55 23 51
2014 Quebec (excluding National Capital Region) 8 15 32 8 28 3 5 26 40 34
2014 British Columbia 25 7 7 25 25 0 10 36 56 28
2014 Alberta 13 16 11 24 29 0 7 31 57 25
2014 Saskatchewan 17 33 17 13 20 0 0 50 33 24
2014 New Brunswick 13 43 11 14 17 0 3 57 32 29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 30 14 4 9 7 0 71 14 110
2017 Ontario (excluding National Capital Region) 23 34 21 6 10 3 3 60 17 56
2017 Quebec (excluding National Capital Region) 10 44 28 11 3 5 0 57 14 55
2017 British Columbia 12 35 17 17 19 0 0 47 37 42
2017 Alberta 26 29 19 5 11 8 0 61 18 33
2017 Saskatchewan 27 42 16 3 7 6 0 73 11 33
2017 New Brunswick 45 26 15 8 0 5 0 76 9 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 57 23 6 4 5 4 0 84 9 110
2017 Ontario (excluding National Capital Region) 54 24 14 3 5 0 0 77 9 56
2017 Quebec (excluding National Capital Region) 21 42 19 6 9 3 0 65 16 55
2017 British Columbia 22 44 23 2 7 2 0 67 9 42
2017 Alberta 46 37 11 3 0 3 0 86 3 33
2017 Saskatchewan 63 32 0 3 0 0 3 97 3 33
2017 New Brunswick 63 18 12 0 4 3 0 83 4 36
2014 National Capital Region 47 29 9 5 3 5 1 81 9 116
2014 Ontario (excluding National Capital Region) 49 32 12 6 0 2 0 82 6 50
2014 Quebec (excluding National Capital Region) 32 35 20 3 0 10 0 74 4 34
2014 British Columbia 38 15 33 7 7 0 0 53 14 28
2014 Alberta 48 29 4 16 0 4 0 80 16 25
2014 Saskatchewan 54 29 9 0 0 4 5 91 0 24
2014 New Brunswick 52 24 10 0 11 3 0 79 11 29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 57 24 7 5 6 1 0 82 11 110
2017 Ontario (excluding National Capital Region) 38 33 19 5 5 0 0 71 10 56
2017 Quebec (excluding National Capital Region) 22 46 22 6 2 2 0 70 8 55
2017 British Columbia 25 31 30 7 7 0 0 56 14 42
2017 Alberta 38 51 9 3 0 0 0 89 3 33
2017 Saskatchewan 51 36 7 6 0 0 0 87 6 33
2017 New Brunswick 68 22 6 4 0 0 0 90 4 36
2014 National Capital Region 50 30 10 5 4 2 0 81 9 116
2014 Ontario (excluding National Capital Region) 49 35 12 4 0 0 0 84 4 51
2014 Quebec (excluding National Capital Region) 25 52 18 3 3 0 0 77 6 34
2014 British Columbia 46 21 18 11 4 0 0 67 15 28
2014 Alberta 35 26 12 19 8 0 0 61 27 25
2014 Saskatchewan 46 33 17 5 0 0 0 79 5 24
2014 New Brunswick 51 32 7 7 3 0 0 83 10 29

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 23 6 5 6 0 0 83 11 110
2017 Ontario (excluding National Capital Region) 46 33 9 7 5 0 0 79 12 56
2017 Quebec (excluding National Capital Region) 32 45 14 7 3 0 0 77 9 55
2017 British Columbia 25 41 16 12 6 0 0 66 18 42
2017 Alberta 56 28 3 13 0 0 0 84 13 33
2017 Saskatchewan 73 24 0 3 0 0 0 97 3 33
2017 New Brunswick 65 28 7 0 0 0 0 93 0 36
2014 National Capital Region 58 26 7 4 5 0 0 84 9 116
2014 Ontario (excluding National Capital Region) 59 33 2 2 4 0 0 92 6 51
2014 Quebec (excluding National Capital Region) 43 45 6 0 6 0 0 88 6 34
2014 British Columbia 48 30 11 7 4 0 0 78 11 28
2014 Alberta 28 36 12 20 4 0 0 65 24 25
2014 Saskatchewan 67 21 4 4 5 0 0 87 9 24
2014 New Brunswick 61 32 4 0 3 0 0 93 3 29

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 52 29 9 4 7 0 0 81 10 110
2017 Ontario (excluding National Capital Region) 35 25 27 6 5 2 0 61 11 56
2017 Quebec (excluding National Capital Region) 24 38 18 14 6 0 0 62 20 55
2017 British Columbia 12 22 33 18 12 0 2 35 31 42
2017 Alberta 39 20 25 8 8 0 0 59 16 33
2017 Saskatchewan 64 22 9 5 0 0 0 86 5 33
2017 New Brunswick 64 25 4 2 4 0 0 89 7 35
2014 National Capital Region 42 30 11 9 7 1 0 72 16 116
2014 Ontario (excluding National Capital Region) 52 26 14 2 6 0 0 78 8 51
2014 Quebec (excluding National Capital Region) 25 38 30 0 6 0 0 64 6 34
2014 British Columbia 21 34 33 12 0 0 0 55 12 27
2014 Alberta 12 28 12 21 23 4 0 42 46 25
2014 Saskatchewan 24 59 0 8 9 0 0 83 17 24
2014 New Brunswick 51 39 4 3 3 0 0 90 6 29

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 52 30 3 8 7 0 0 83 15 111
2017 Ontario (excluding National Capital Region) 30 38 21 4 5 2 0 69 9 56
2017 Quebec (excluding National Capital Region) 22 41 20 13 3 2 0 64 15 55
2017 British Columbia 16 28 29 16 12 0 0 43 28 42
2017 Alberta 35 29 14 8 11 3 0 67 19 33
2017 Saskatchewan 66 23 9 3 0 0 0 89 3 33
2017 New Brunswick 63 30 4 2 0 0 0 93 2 36
2014 National Capital Region 42 31 14 8 4 1 0 74 12 116
2014 Ontario (excluding National Capital Region) 51 31 10 2 6 0 0 82 8 51
2014 Quebec (excluding National Capital Region) 28 46 20 3 3 0 0 74 6 34
2014 British Columbia 29 40 18 14 0 0 0 69 14 28
2014 Alberta 12 44 17 15 12 0 0 56 27 25
2014 Saskatchewan 20 63 0 8 9 0 0 83 17 24
2014 New Brunswick 51 32 4 7 6 0 0 82 14 29

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 26 11 11 10 3 1 67 21 111
2017 Ontario (excluding National Capital Region) 32 18 18 21 4 2 5 54 27 55
2017 Quebec (excluding National Capital Region) 25 36 13 9 12 5 0 64 22 55
2017 British Columbia 25 13 25 14 12 10 0 43 30 42
2017 Alberta 41 22 16 8 11 3 0 64 19 33
2017 Saskatchewan 68 8 9 9 3 3 0 79 12 32
2017 New Brunswick 62 29 2 2 4 0 0 91 7 36
2014 National Capital Region 40 24 12 12 10 1 1 65 22 116
2014 Ontario (excluding National Capital Region) 50 15 9 12 8 6 0 69 21 51
2014 Quebec (excluding National Capital Region) 33 34 20 10 3 0 0 67 13 34
2014 British Columbia 39 26 7 18 7 4 0 67 26 28
2014 Alberta 17 40 8 15 16 4 0 59 32 25
2014 Saskatchewan 40 23 13 12 4 4 5 69 17 24
2014 New Brunswick 52 25 7 3 7 7 0 82 10 29
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 National Capital Region 36 29 35 111
2017 Ontario (excluding National Capital Region) 28 33 39 55
2017 Quebec (excluding National Capital Region) 18 45 37 54
2017 British Columbia 27 34 39 42
2017 Alberta 21 42 37 33
2017 Saskatchewan 16 55 29 33
2017 New Brunswick 16 49 35 36
2014 National Capital Region 42 30 28 116
2014 Ontario (excluding National Capital Region) 17 46 37 51
2014 Quebec (excluding National Capital Region) 13 58 29 34
2014 British Columbia 11 59 29 28
2014 Alberta 28 11 61 25
2014 Saskatchewan 13 33 54 24
2014 New Brunswick 9 58 33 29

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 National Capital Region 16 10 54 4 11 5 38
2017 Ontario (excluding National Capital Region) 44 18 6 16 6 10 14
2017 Quebec (excluding National Capital Region) 56 8 36 0 0 0 10
2017 British Columbia 8 25 34 8 13 13 11
2014 National Capital Region 11 14 58 4 9999 13 49
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 19 81 111
2017 Ontario (excluding National Capital Region) 17 83 56
2017 Quebec (excluding National Capital Region) 30 70 55
2017 British Columbia 25 75 42
2017 Alberta 22 78 33
2014 National Capital Region 23 77 116
2014 Ontario (excluding National Capital Region) 14 86 51
2014 British Columbia 33 67 28
2014 Alberta 44 56 25

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 45 20
2017 Ontario (excluding National Capital Region) 69 10
2017 Quebec (excluding National Capital Region) 68 18
2017 British Columbia 56 11
2014 National Capital Region 55 26
2014 Alberta 74 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 79 20
2017 Ontario (excluding National Capital Region) 51 10
2017 Quebec (excluding National Capital Region) 37 18
2017 British Columbia 83 11
2014 National Capital Region 69 26
2014 Alberta 64 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 20
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11
2014 National Capital Region 0 26
2014 Alberta 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 20
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 18
2014 National Capital Region 0 26
2014 Alberta 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 20
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11
2014 National Capital Region 0 26

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 32 20
2017 Ontario (excluding National Capital Region) 80 10
2014 National Capital Region 33 26
2014 Alberta 48 11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 20
2017 Quebec (excluding National Capital Region) 33 18
2014 National Capital Region 40 26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 20
2017 Ontario (excluding National Capital Region) 51 10
2017 Quebec (excluding National Capital Region) 36 18
2017 British Columbia 47 11
2014 National Capital Region 59 26
2014 Alberta 82 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 63 20
2017 Ontario (excluding National Capital Region) 50 10
2017 Quebec (excluding National Capital Region) 35 18
2014 National Capital Region 48 26
2014 Alberta 57 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 20
2017 Ontario (excluding National Capital Region) 0 10
2014 National Capital Region 56 26
2014 Alberta 44 11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 48 20
2017 Quebec (excluding National Capital Region) 70 18
2017 British Columbia 57 11
2014 National Capital Region 53 26
2014 Alberta 65 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 46 20
2017 Ontario (excluding National Capital Region) 50 10
2017 Quebec (excluding National Capital Region) 27 18
2017 British Columbia 57 11
2014 National Capital Region 45 26
2014 Alberta 56 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 20
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11
2014 National Capital Region 0 26
2014 Alberta 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 18
2014 National Capital Region 0 26

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 44 20
2017 Quebec (excluding National Capital Region) 48 18
2017 British Columbia 52 11
2014 National Capital Region 57 26
2014 Alberta 63 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 20
2017 Ontario (excluding National Capital Region) 49 10
2017 Quebec (excluding National Capital Region) 0 18
2014 National Capital Region 36 26

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 27 18

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 63 20
2017 Ontario (excluding National Capital Region) 60 10
2017 Quebec (excluding National Capital Region) 84 18
2017 British Columbia 56 11
2014 National Capital Region 61 26
2014 Alberta 64 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 46 18
2014 National Capital Region 48 26

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 20
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11
2014 National Capital Region 19 26
2014 Alberta 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 32 18
2017 British Columbia 51 11
2014 National Capital Region 50 26
2014 Alberta 53 11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 British Columbia 0 11
2014 Alberta 0 10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 19
2017 British Columbia 0 11
2014 Alberta 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 27 18

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 18

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11
2014 Alberta 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 30 18

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 18
2014 National Capital Region 0 22

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 51 19
2017 Quebec (excluding National Capital Region) 53 18
2017 British Columbia 64 11
2014 National Capital Region 47 22
2014 Alberta 59 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 19
2017 British Columbia 0 11
2014 National Capital Region 0 22
2014 Alberta 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 60 19
2017 Quebec (excluding National Capital Region) 57 18
2017 British Columbia 75 11
2014 National Capital Region 38 22
2014 Alberta 52 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 19
2017 Quebec (excluding National Capital Region) 0 18
2017 British Columbia 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 85 15 20
2017 Ontario (excluding National Capital Region) 100 0 10
2017 Quebec (excluding National Capital Region) 100 0 18
2017 British Columbia 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 20 16 13 5 12 29 4 55 26 111
2017 Ontario (excluding National Capital Region) 19 14 23 11 12 16 4 42 29 56
2017 Quebec (excluding National Capital Region) 14 22 23 9 7 17 8 48 21 55
2017 British Columbia 16 13 18 15 21 12 3 35 43 42
2017 Alberta 24 14 23 12 11 13 3 45 27 33
2017 Saskatchewan 37 14 22 6 4 15 3 61 12 33
2017 New Brunswick 37 13 13 8 4 18 5 67 16 36
2014 National Capital Region 21 14 17 10 10 21 8 48 28 116
2014 Ontario (excluding National Capital Region) 24 31 16 6 4 16 4 68 12 51
2014 Quebec (excluding National Capital Region) 11 24 14 6 9 29 6 54 23 34
2014 British Columbia 20 26 25 8 15 8 0 49 24 28
2014 Alberta 12 0 31 7 25 20 5 16 42 25
2014 Saskatchewan 21 21 16 13 9 17 5 53 27 24
2014 New Brunswick 11 28 24 3 10 21 3 51 17 29

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 31 16 5 8 4 0 70 14 111
2017 Ontario (excluding National Capital Region) 30 15 39 5 8 0 3 46 14 55
2017 Quebec (excluding National Capital Region) 18 41 13 14 7 5 2 63 23 54
2017 British Columbia 19 27 14 24 11 2 3 48 38 42
2017 Alberta 36 15 24 5 5 13 0 60 12 33
2017 Saskatchewan 57 22 12 6 4 0 0 78 10 33
2017 New Brunswick 50 33 5 0 4 5 3 90 4 36
2014 National Capital Region 33 25 21 4 9 7 0 63 14 116
2014 Ontario (excluding National Capital Region) 39 33 15 8 4 0 3 73 12 51
2014 Quebec (excluding National Capital Region) 22 32 22 3 6 15 0 64 10 34
2014 British Columbia 30 26 25 8 11 0 0 56 19 28
2014 Alberta 17 15 12 19 25 12 0 36 50 25
2014 Saskatchewan 29 17 16 13 5 21 0 58 22 24
2014 New Brunswick 25 16 26 10 6 17 0 50 19 29
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 36 7 8 0 3 8 82 9 111
2017 Ontario (excluding National Capital Region) 35 40 5 2 0 3 15 92 2 56
2017 Quebec (excluding National Capital Region) 10 40 20 3 5 2 21 64 11 55
2017 British Columbia 32 40 4 4 2 0 17 87 8 42
2017 Alberta 31 51 3 0 0 3 13 97 0 33
2017 Saskatchewan 28 40 7 6 0 3 16 84 7 33
2017 New Brunswick 43 39 3 0 0 0 16 97 0 36
2014 National Capital Region 32 45 7 4 0 2 10 87 4 116
2014 Ontario (excluding National Capital Region) 29 47 11 0 0 0 13 88 0 51
2014 Quebec (excluding National Capital Region) 9 37 22 10 4 6 13 57 16 33
2014 British Columbia 33 48 4 0 0 0 15 95 0 28
2014 Alberta 20 58 4 8 0 0 11 87 9 25
2014 Saskatchewan 21 75 0 5 0 0 0 95 5 24
2014 New Brunswick 28 56 4 0 3 0 8 92 3 29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 12 22 3 4 32 13 46 14 110
2017 Ontario (excluding National Capital Region) 27 20 25 3 0 11 14 62 5 56
2017 Quebec (excluding National Capital Region) 8 30 25 7 3 11 17 52 14 55
2017 British Columbia 14 18 23 13 7 7 19 43 27 42
2017 Alberta 23 24 11 12 8 13 8 60 26 33
2017 Saskatchewan 17 31 13 9 0 15 16 69 13 33
2017 New Brunswick 43 21 11 3 0 10 12 83 4 36
2014 National Capital Region 12 21 16 8 7 20 16 52 24 116
2014 Ontario (excluding National Capital Region) 18 33 18 5 0 12 14 69 7 51
2014 Quebec (excluding National Capital Region) 3 24 27 0 12 20 14 40 19 33
2014 British Columbia 6 55 15 4 8 0 13 70 13 28
2014 Alberta 13 16 21 15 19 8 7 35 41 25
2014 Saskatchewan 25 30 13 8 9 12 4 65 20 24
2014 New Brunswick 27 21 25 4 3 14 6 60 9 29

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 21 11 3 0 6 10 84 3 111
2017 Ontario (excluding National Capital Region) 40 22 11 4 0 6 17 81 5 56
2017 Quebec (excluding National Capital Region) 22 38 11 4 0 3 21 80 6 55
2017 British Columbia 30 39 5 2 2 7 14 88 6 41
2017 Alberta 49 25 3 5 0 6 13 90 6 33
2017 Saskatchewan 48 25 7 3 0 0 16 88 4 33
2017 New Brunswick 53 28 3 0 4 3 9 92 5 36
2014 National Capital Region 44 22 11 2 3 6 11 80 6 116
2014 Ontario (excluding National Capital Region) 42 14 16 6 0 6 15 72 7 51
2014 Quebec (excluding National Capital Region) 21 24 30 3 3 6 13 56 8 34
2014 British Columbia 48 27 7 4 0 0 15 87 4 28
2014 Alberta 24 29 12 7 8 8 11 66 19 25
2014 Saskatchewan 55 28 4 9 0 4 0 87 9 24
2014 New Brunswick 39 32 11 0 6 0 12 81 7 29

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 20 12 3 3 10 8 79 7 111
2017 Ontario (excluding National Capital Region) 39 21 10 5 2 6 17 78 9 56
2017 Quebec (excluding National Capital Region) 16 37 17 3 3 3 21 70 8 55
2017 British Columbia 20 36 11 7 2 7 17 73 12 42
2017 Alberta 38 33 0 5 0 11 13 93 7 33
2017 Saskatchewan 51 23 4 6 0 0 16 88 7 33
2017 New Brunswick 53 25 3 2 4 5 7 89 7 36
2014 National Capital Region 36 25 9 5 4 11 11 78 11 116
2014 Ontario (excluding National Capital Region) 36 20 12 9 2 6 13 70 14 51
2014 Quebec (excluding National Capital Region) 15 30 30 3 6 3 13 54 11 34
2014 British Columbia 40 31 11 4 0 0 15 83 4 28
2014 Alberta 21 32 16 4 8 8 11 66 14 25
2014 Saskatchewan 55 20 8 13 0 4 0 79 13 24
2014 New Brunswick 39 35 7 0 3 3 12 88 4 29
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 9 91 111
2017 Quebec (excluding National Capital Region) 10 90 55
2017 British Columbia 12 88 42
2017 Alberta 17 83 32
2014 National Capital Region 11 89 116
2014 Saskatchewan 0 100 24

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 48 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10
2014 National Capital Region 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10
2014 National Capital Region 0 12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10
2014 National Capital Region 0 12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10
2014 National Capital Region 0 12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10
2014 National Capital Region 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 10
2014 National Capital Region 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 57 10
2014 National Capital Region 59 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 100 0 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 13 12 3 10 35 5 59 21 111
2017 Ontario (excluding National Capital Region) 22 15 29 2 3 21 8 52 7 56
2017 Quebec (excluding National Capital Region) 15 28 14 3 3 29 7 68 10 55
2017 British Columbia 16 13 35 4 6 21 6 39 14 42
2017 Alberta 30 11 25 5 8 19 3 52 17 33
2017 Saskatchewan 40 20 16 6 4 12 3 70 12 33
2017 New Brunswick 40 12 16 0 4 18 9 72 6 36
2014 National Capital Region 15 13 22 4 4 33 10 49 14 116
2014 Ontario (excluding National Capital Region) 22 22 21 5 2 18 11 61 9 51
2014 Quebec (excluding National Capital Region) 17 18 8 10 3 37 7 62 23 34
2014 British Columbia 24 12 40 0 4 15 6 45 4 28
2014 Alberta 12 8 40 12 8 16 4 25 25 25
2014 Saskatchewan 25 24 13 0 0 33 5 80 0 24
2014 New Brunswick 20 21 28 0 3 21 6 57 4 29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 24 10 4 10 5 0 75 14 111
2017 Ontario (excluding National Capital Region) 38 24 28 0 3 3 3 66 4 56
2017 Quebec (excluding National Capital Region) 23 38 13 0 5 22 0 78 6 55
2017 British Columbia 22 24 30 10 0 14 0 54 12 42
2017 Alberta 34 36 11 5 8 5 0 74 14 33
2017 Saskatchewan 67 14 14 0 4 0 0 81 4 33
2017 New Brunswick 60 16 10 0 4 3 7 84 5 36
2014 National Capital Region 34 20 20 6 3 13 3 65 11 116
2014 Ontario (excluding National Capital Region) 37 34 14 5 2 6 2 78 7 51
2014 Quebec (excluding National Capital Region) 19 30 20 7 3 20 0 62 12 34
2014 British Columbia 34 27 32 0 4 0 3 63 4 28
2014 Alberta 21 15 28 16 4 12 4 43 24 25
2014 Saskatchewan 39 21 9 5 0 25 0 81 7 23
2014 New Brunswick 25 36 22 0 3 10 3 71 4 28
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 30 18 14 8 1 2 58 23 111
2017 Ontario (excluding National Capital Region) 24 18 20 14 21 0 3 43 36 56
2017 Quebec (excluding National Capital Region) 20 19 23 15 13 0 10 44 31 55
2017 British Columbia 40 18 7 10 13 6 7 66 26 42
2017 Alberta 27 23 16 18 16 0 0 50 34 33
2017 Saskatchewan 40 34 11 6 9 0 0 75 14 33
2017 New Brunswick 29 16 30 6 19 0 0 45 25 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 31 25 13 13 1 1 48 27 110
2017 Ontario (excluding National Capital Region) 5 30 23 19 20 0 2 36 41 56
2017 Quebec (excluding National Capital Region) 8 12 33 21 22 0 4 21 45 55
2017 British Columbia 12 19 17 21 28 0 2 32 50 42
2017 Alberta 13 22 34 23 8 0 0 35 31 33
2017 Saskatchewan 17 40 27 3 13 0 0 58 15 33
2017 New Brunswick 31 38 18 4 8 0 0 70 12 36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 35 22 9 4 1 3 64 14 111
2017 Ontario (excluding National Capital Region) 21 33 17 17 5 0 6 58 23 54
2017 Quebec (excluding National Capital Region) 13 31 31 11 9 2 4 46 21 55
2017 British Columbia 16 23 20 19 15 2 5 42 36 42
2017 Alberta 23 42 35 0 0 0 0 65 0 33
2017 Saskatchewan 44 30 10 5 7 0 3 77 13 33
2017 New Brunswick 44 30 8 11 4 0 3 76 16 36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 26 27 13 14 1 2 45 28 110
2017 Ontario (excluding National Capital Region) 15 25 13 17 27 0 2 41 45 56
2017 Quebec (excluding National Capital Region) 5 16 24 23 25 0 6 23 52 55
2017 British Columbia 12 8 13 28 37 0 2 20 66 42
2017 Alberta 24 21 26 19 10 0 0 46 29 33
2017 Saskatchewan 36 24 16 8 16 0 0 60 24 33
2017 New Brunswick 24 49 20 3 0 0 4 76 3 35

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 17 14 4 4 0 10 76 9 111
2017 Ontario (excluding National Capital Region) 36 18 15 9 7 0 16 63 19 56
2017 Quebec (excluding National Capital Region) 13 21 24 13 13 2 14 41 31 55
2017 British Columbia 46 14 10 0 7 2 20 78 9 42
2017 Alberta 51 15 17 3 3 0 11 74 6 33
2017 Saskatchewan 54 4 23 0 4 0 15 68 5 33
2017 New Brunswick 57 13 10 4 0 0 16 83 5 35

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 27 21 7 5 0 1 68 12 111
2017 Ontario (excluding National Capital Region) 21 34 24 7 8 2 4 58 16 56
2017 Quebec (excluding National Capital Region) 17 23 35 11 7 0 6 43 19 55
2017 British Columbia 21 22 18 24 12 0 2 44 38 42
2017 Alberta 30 41 13 14 3 0 0 70 16 33
2017 Saskatchewan 37 31 26 3 3 0 0 69 6 33
2017 New Brunswick 34 30 27 7 3 0 0 64 10 36

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 33 13 8 5 3 3 72 15 110
2017 Ontario (excluding National Capital Region) 34 27 24 8 3 2 3 63 12 56
2017 Quebec (excluding National Capital Region) 18 41 16 10 7 2 7 64 18 55
2017 British Columbia 12 28 25 13 12 2 8 44 28 42
2017 Alberta 35 32 27 0 3 3 0 69 3 33
2017 Saskatchewan 43 19 18 14 3 0 3 63 18 33
2017 New Brunswick 53 31 12 4 0 0 0 84 4 36

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 30 25 8 9 3 1 56 18 111
2017 Ontario (excluding National Capital Region) 20 38 21 13 2 3 3 62 16 56
2017 Quebec (excluding National Capital Region) 15 33 25 14 5 1 7 53 20 55
2017 British Columbia 19 24 18 22 11 0 6 45 35 42
2017 Alberta 31 45 11 8 5 0 0 76 13 33
2017 Saskatchewan 37 36 18 6 3 0 0 73 8 33
2017 New Brunswick 41 47 9 0 4 0 0 87 4 36

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 30 13 8 4 0 2 73 13 110
2017 Ontario (excluding National Capital Region) 30 34 19 10 3 2 3 66 14 56
2017 Quebec (excluding National Capital Region) 20 38 21 8 7 0 7 61 16 55
2017 British Columbia 33 29 9 13 7 0 8 68 22 41
2017 Alberta 41 35 11 11 2 0 0 76 13 33
2017 Saskatchewan 50 23 11 8 3 0 4 77 12 33
2017 New Brunswick 55 40 6 0 0 0 0 94 0 35

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 27 12 11 3 0 3 73 14 111
2017 Ontario (excluding National Capital Region) 23 26 20 14 9 5 3 53 25 56
2017 Quebec (excluding National Capital Region) 14 32 24 14 6 3 7 52 22 55
2017 British Columbia 20 35 22 11 10 0 2 56 22 42
2017 Alberta 37 19 37 5 2 0 0 55 8 33
2017 Saskatchewan 32 43 9 8 3 0 4 79 12 33
2017 New Brunswick 36 37 12 5 9 0 0 73 14 36

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 12 15 3 5 1 5 75 9 111
2017 Ontario (excluding National Capital Region) 35 20 18 17 7 0 4 57 24 56
2017 Quebec (excluding National Capital Region) 49 29 20 0 0 0 2 80 0 55
2017 British Columbia 44 31 12 10 2 0 0 75 12 41
2017 Alberta 43 32 17 6 2 0 0 75 8 33
2017 Saskatchewan 63 27 5 0 3 0 3 92 3 32
2017 New Brunswick 64 19 7 3 0 0 7 89 3 36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 69 10 5 7 3 1 5 84 11 111
2017 Ontario (excluding National Capital Region) 67 12 5 3 3 5 4 87 7 56
2017 Quebec (excluding National Capital Region) 67 5 15 5 6 0 2 73 12 55
2017 British Columbia 65 9 17 7 0 2 0 76 7 41
2017 Alberta 67 14 11 3 3 0 3 83 6 33
2017 Saskatchewan 90 3 0 0 4 0 3 95 5 33
2017 New Brunswick 74 16 3 0 4 0 3 93 4 36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 19 9 5 1 1 5 85 6 111
2017 Ontario (excluding National Capital Region) 35 37 12 10 2 2 3 75 12 56
2017 Quebec (excluding National Capital Region) 49 26 12 7 5 0 2 77 12 55
2017 British Columbia 41 35 15 7 2 0 0 76 9 41
2017 Alberta 32 38 19 5 5 0 0 70 11 33
2017 Saskatchewan 57 27 11 0 4 0 0 84 4 33
2017 New Brunswick 58 32 6 0 4 0 0 90 4 36

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 66 12 5 6 5 2 6 84 12 109
2017 Ontario (excluding National Capital Region) 42 30 15 3 5 2 3 75 9 56
2017 Quebec (excluding National Capital Region) 66 10 7 11 4 0 2 77 15 55
2017 British Columbia 40 24 17 17 0 2 0 66 17 42
2017 Alberta 56 32 3 5 0 0 4 92 5 33
2017 Saskatchewan 72 13 10 5 0 0 0 84 5 33
2017 New Brunswick 73 24 3 0 0 0 0 97 0 35

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 11 4 1 1 2 21 92 3 109
2017 Ontario (excluding National Capital Region) 47 14 2 3 0 0 34 93 4 55
2017 Quebec (excluding National Capital Region) 55 3 5 2 0 0 35 90 3 55
2017 British Columbia 45 15 2 0 0 0 38 96 0 41
2017 Alberta 52 11 3 0 0 0 34 96 0 33
2017 Saskatchewan 60 6 0 0 0 0 34 100 0 33
2017 New Brunswick 57 8 0 3 0 0 32 96 4 36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 76 13 5 2 0 0 4 92 2 110
2017 Ontario (excluding National Capital Region) 44 30 10 2 2 0 13 85 4 56
2017 Quebec (excluding National Capital Region) 77 7 3 3 0 0 9 93 3 55
2017 British Columbia 62 22 6 0 2 0 8 91 2 41
2017 Alberta 53 32 9 0 0 0 5 90 0 33
2017 Saskatchewan 66 24 3 0 0 0 7 97 0 33
2017 New Brunswick 74 17 5 0 0 0 4 95 0 36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 15 9 5 10 1 6 75 16 110
2017 Ontario (excluding National Capital Region) 59 18 7 5 2 0 9 85 8 56
2017 Quebec (excluding National Capital Region) 60 10 14 6 8 0 2 71 14 55
2017 British Columbia 61 13 9 5 7 0 4 78 12 41
2017 Alberta 76 16 0 3 0 0 5 97 3 33
2017 Saskatchewan 58 18 6 14 3 0 0 77 17 33
2017 New Brunswick 68 14 8 0 4 0 5 87 4 36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 24 10 1 0 0 5 89 1 110
2017 Ontario (excluding National Capital Region) 35 35 10 10 2 0 9 76 13 56
2017 Quebec (excluding National Capital Region) 58 22 17 0 1 0 2 81 1 55
2017 British Columbia 55 26 7 4 2 0 6 86 7 41
2017 Alberta 62 22 13 0 0 3 0 86 0 33
2017 Saskatchewan 54 32 12 0 0 0 3 88 0 33
2017 New Brunswick 53 33 10 0 0 0 4 90 0 36

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 12 33 35 16 3 1 1 45 19 111
2017 Ontario (excluding National Capital Region) 10 20 40 16 12 2 0 30 29 56
2017 Quebec (excluding National Capital Region) 2 32 48 10 6 0 2 35 16 55
2017 British Columbia 5 21 44 19 10 0 0 27 29 42
2017 Alberta 15 24 53 8 0 0 0 39 8 33
2017 Saskatchewan 14 46 31 6 3 0 0 60 8 33
2017 New Brunswick 26 37 33 0 4 0 0 63 4 36

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 16 44 19 9 1 2 29 26 111
2017 Ontario (excluding National Capital Region) 23 30 20 22 4 0 2 26 53 56
2017 Quebec (excluding National Capital Region) 3 21 39 25 13 0 0 37 24 54
2017 British Columbia 14 26 43 6 8 0 2 14 42 42
2017 Alberta 8 18 49 13 8 3 0 22 27 33
2017 Saskatchewan 8 11 45 27 8 0 0 36 20 33
2017 New Brunswick 4 16 34 38 8 0 0 46 20 36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 49 32 8 5 4 2 0 82 10 111
2017 Ontario (excluding National Capital Region) 37 44 12 3 2 2 0 83 5 56
2017 Quebec (excluding National Capital Region) 12 52 20 6 7 2 0 66 14 55
2017 British Columbia 29 45 10 16 0 0 0 74 16 42
2017 Alberta 35 54 8 3 0 0 0 89 3 33
2017 Saskatchewan 33 41 15 9 3 0 0 74 12 33
2017 New Brunswick 64 31 5 0 0 0 0 95 0 36

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 32 15 9 9 5 0 66 19 111
2017 Ontario (excluding National Capital Region) 15 43 18 9 11 2 3 60 20 56
2017 Quebec (excluding National Capital Region) 3 40 27 15 14 0 2 44 29 54
2017 British Columbia 2 25 18 34 21 0 0 26 55 42
2017 Alberta 12 49 11 23 5 0 0 61 28 33
2017 Saskatchewan 27 41 16 6 3 4 3 74 9 33
2017 New Brunswick 40 50 8 0 0 3 0 92 0 36
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 24 76 111
2017 Ontario (excluding National Capital Region) 32 68 56
2017 Quebec (excluding National Capital Region) 8 92 55
2017 British Columbia 39 61 41
2017 Alberta 40 60 33
2017 New Brunswick 19 81 36
2014 National Capital Region 17 83 116
2014 Ontario (excluding National Capital Region) 14 86 51
2014 British Columbia 27 73 28
2014 Alberta 44 56 25
2014 Saskatchewan 21 79 24

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 75 25 27
2017 Ontario (excluding National Capital Region) 74 26 19
2017 British Columbia 77 23 16
2017 Alberta 79 21 12
2014 National Capital Region 81 19 19
2014 Alberta 47 53 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 66 25 5 0 5 0 0 91 5 20
2017 Ontario (excluding National Capital Region) 29 57 0 15 0 0 0 85 15 14
2017 British Columbia 50 42 0 8 0 0 0 92 8 12
2014 National Capital Region 45 33 14 8 0 0 0 79 8 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 31 22 9 8 1 1 29 71 111
2017 Ontario (excluding National Capital Region) 24 30 15 11 17 0 4 25 75 55
2017 Quebec (excluding National Capital Region) 28 21 29 12 3 3 3 30 70 55
2017 British Columbia 39 16 14 10 9 8 4 44 56 42
2017 Alberta 38 20 6 14 19 3 0 39 61 33
2017 Saskatchewan 53 12 15 9 9 3 0 55 45 33
2017 New Brunswick 34 23 22 5 15 0 0 34 66 36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 19 76
2017 Ontario (excluding National Capital Region) 25 39
2017 Quebec (excluding National Capital Region) 26 37
2017 British Columbia 18 20
2017 Alberta 23 19
2017 Saskatchewan 52 14
2017 New Brunswick 20 24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 36 76
2017 Ontario (excluding National Capital Region) 31 39
2017 Quebec (excluding National Capital Region) 40 37
2017 British Columbia 18 20
2017 Alberta 19 19
2017 Saskatchewan 12 14
2017 New Brunswick 36 24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 27 76
2017 Ontario (excluding National Capital Region) 13 39
2017 Quebec (excluding National Capital Region) 16 37
2017 British Columbia 34 20
2017 Alberta 28 19
2017 Saskatchewan 18 14
2017 New Brunswick 12 24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 34 76
2017 Ontario (excluding National Capital Region) 49 39
2017 Quebec (excluding National Capital Region) 40 37
2017 British Columbia 52 20
2017 Alberta 57 19
2017 Saskatchewan 25 14
2017 New Brunswick 61 24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 76
2017 Ontario (excluding National Capital Region) 5 39
2017 Quebec (excluding National Capital Region) 0 37
2017 British Columbia 9 20
2017 Alberta 5 19
2017 Saskatchewan 6 14
2017 New Brunswick 8 24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 45 76
2017 Ontario (excluding National Capital Region) 36 39
2017 Quebec (excluding National Capital Region) 36 37
2017 British Columbia 37 20
2017 Alberta 52 19
2017 Saskatchewan 29 14
2017 New Brunswick 30 24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 National Capital Region 5 52 26 8 5 5 75
2017 Ontario (excluding National Capital Region) 8 54 17 14 0 8 36
2017 Quebec (excluding National Capital Region) 10 46 20 8 3 13 35
2017 British Columbia 5 46 31 8 10 0 19
2017 Alberta 11 36 11 11 5 26 16
2017 Saskatchewan 0 46 28 19 0 7 14
2017 New Brunswick 8 55 18 11 0 8 23

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 24 18 4 15 2 10 58 21 76
2017 Ontario (excluding National Capital Region) 17 31 12 14 17 2 6 53 34 40
2017 Quebec (excluding National Capital Region) 10 17 23 16 12 5 17 35 35 36
2017 British Columbia 33 27 5 16 19 0 0 59 36 19
2017 Alberta 27 23 13 10 23 4 0 52 34 19
2017 Saskatchewan 0 20 7 35 19 0 20 25 67 14
2017 New Brunswick 33 35 11 12 0 0 8 75 13 24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 5 5 13 14 41 5 17 13 70 76
2017 Ontario (excluding National Capital Region) 4 9 7 12 50 5 13 16 75 40
2017 Quebec (excluding National Capital Region) 3 9 24 8 42 2 13 13 58 37
2017 British Columbia 0 4 16 18 39 7 16 6 74 20
2017 Alberta 0 10 20 9 48 4 9 12 65 19
2017 Saskatchewan 0 12 0 12 56 0 20 15 85 14
2017 New Brunswick 4 4 20 21 43 0 8 9 70 24
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