2017 Public Service Employee Survey Results for Parole Board of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 43 0 22 4 0 0 74 26 50
2017 PM-03 47 40 0 7 7 0 0 87 13 15
2017 PM-04 21 44 0 32 3 0 0 64 36 31
2014 PM 35 46 6 8 4 0 0 81 12 48
2014 PM-03 43 43 7 0 7 0 0 86 7 14
2014 PM-04 36 45 3 13 3 0 0 81 16 31
2011 PM 42 38 4 12 4 0 0 81 15 26
2011 PM-04 50 39 6 6 0 0 0 89 6 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 66 22 2 6 2 0 2 90 8 50
2017 PM-03 67 27 0 0 7 0 0 93 7 15
2017 PM-04 65 19 3 10 0 0 3 87 10 31
2014 PM 65 23 2 2 6 2 0 89 9 48
2014 PM-03 50 36 0 7 7 0 0 86 14 14
2014 PM-04 71 16 3 0 6 3 0 90 7 31
2011 PM 65 27 0 0 8 0 0 92 8 26
2011 PM-04 78 17 0 0 6 0 0 94 6 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 28 8 5 2 0 2 85 7 50
2017 PM-03 53 27 13 0 0 0 7 86 0 15
2017 PM-04 57 28 6 8 0 0 0 85 8 31
2014 PM 62 19 6 6 2 0 4 85 9 48
2014 PM-03 50 14 14 7 0 0 14 75 8 14
2014 PM-04 68 19 3 6 3 0 0 87 10 31
2011 PM 58 27 12 0 4 0 0 85 4 26
2011 PM-04 61 22 11 0 6 0 0 83 6 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 33 8 16 18 0 0 58 34 50
2017 PM-03 20 47 0 13 20 0 0 67 33 15
2017 PM-04 22 27 12 19 20 0 0 49 38 31
2014 PM 40 23 4 13 21 0 0 63 33 48
2014 PM-03 21 7 14 14 43 0 0 29 57 14
2014 PM-04 52 29 0 10 10 0 0 81 19 31
2011 PM 38 46 0 12 4 0 0 85 15 26
2011 PM-04 39 44 0 11 6 0 0 83 17 18

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 44 14 14 6 0 0 65 20 49
2017 PM-03 21 36 36 7 0 0 0 57 7 14
2017 PM-04 18 47 7 19 9 0 0 65 28 31
2014 PM 21 44 13 17 6 0 0 65 23 48
2014 PM-03 14 43 14 14 14 0 0 57 28 14
2014 PM-04 23 48 13 13 3 0 0 71 16 31
2011 PM 35 35 8 15 8 0 0 69 23 26
2011 PM-04 39 50 0 6 6 0 0 89 11 18

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 32 16 4 0 0 0 80 4 50
2017 PM-03 33 40 27 0 0 0 0 73 0 15
2017 PM-04 52 29 13 6 0 0 0 81 6 31
2014 PM 60 23 10 4 2 0 0 83 6 48
2014 PM-03 50 21 14 7 7 0 0 71 14 14
2014 PM-04 68 26 3 3 0 0 0 94 3 31
2011 PM 62 31 4 0 4 0 0 92 4 26
2011 PM-04 72 17 6 0 6 0 0 89 6 18

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 31 10 4 0 0 0 86 4 50
2017 PM-03 53 27 20 0 0 0 0 80 0 15
2017 PM-04 53 34 6 6 0 0 0 87 6 31
2014 PM 65 23 8 0 4 0 0 87 4 48
2014 PM-03 36 36 14 0 14 0 0 71 14 14
2014 PM-04 81 16 3 0 0 0 0 97 0 31
2011 PM 54 42 4 0 0 0 0 96 0 26
2011 PM-04 61 33 6 0 0 0 0 94 0 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 45 2 12 2 0 0 84 14 50
2017 PM-03 40 40 0 13 7 0 0 80 20 15
2017 PM-04 34 50 3 13 0 0 0 84 13 31
2014 PM 46 31 10 6 4 0 2 79 11 48
2014 PM-03 36 28 14 14 7 0 0 64 21 14
2014 PM-04 52 32 10 0 3 0 3 87 3 31

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 19 15 10 8 0 0 66 18 50
2017 PM-03 67 13 13 0 7 0 0 80 7 15
2017 PM-04 37 19 18 16 10 0 0 56 26 31
2014 PM 44 35 12 4 4 0 0 79 8 48
2014 PM-03 36 21 21 7 14 0 0 57 21 14
2014 PM-04 48 42 6 3 0 0 0 90 3 31
2011 PM 42 35 8 8 8 0 0 77 15 26
2011 PM-04 50 28 6 6 11 0 0 78 17 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 26 22 14 10 4 6 50 26 50
2017 PM-03 0 20 33 7 20 13 7 25 33 15
2017 PM-04 31 22 19 19 6 0 3 55 25 31
2014 PM 29 21 19 8 10 4 8 57 21 48
2014 PM-03 21 14 21 0 14 14 14 50 20 14
2014 PM-04 36 26 19 10 6 0 3 63 17 31
2011 PM 23 31 8 12 15 0 12 61 30 26
2011 PM-04 22 28 11 17 17 0 6 53 35 18

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 56 8 6 2 0 0 84 8 50
2017 PM-03 13 80 7 0 0 0 0 93 0 15
2017 PM-04 31 46 10 10 3 0 0 77 13 31
2014 PM 42 37 8 10 2 0 0 79 13 48
2014 PM-03 43 14 14 21 7 0 0 57 29 14
2014 PM-04 42 48 3 6 0 0 0 90 6 31
2011 PM 38 50 12 0 0 0 0 88 0 26
2011 PM-04 44 44 11 0 0 0 0 89 0 18

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 39 8 6 12 0 0 74 18 50
2017 PM-03 47 33 7 0 13 0 0 80 13 15
2017 PM-04 28 40 10 9 12 0 0 68 22 31
2014 PM 23 33 10 17 15 0 2 57 32 48
2014 PM-03 21 21 7 14 29 0 7 46 46 14
2014 PM-04 23 42 10 19 6 0 0 64 26 31
2011 PM 27 31 12 15 15 0 0 58 31 26
2011 PM-04 28 39 17 6 11 0 0 67 17 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 34 10 10 4 0 0 76 14 50
2017 PM-03 33 40 20 0 7 0 0 73 7 15
2017 PM-04 43 32 6 15 3 0 0 75 19 31

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 24 6 8 2 0 0 84 10 50
2017 PM-03 67 20 7 7 0 0 0 87 7 15
2017 PM-04 58 23 6 10 3 0 0 81 13 31
2014 PM 65 27 4 2 2 0 0 92 4 48
2014 PM-03 64 21 7 7 0 0 0 86 7 14
2014 PM-04 68 26 3 0 3 0 0 94 3 31
2011 PM 58 38 4 0 0 0 0 96 0 26
2011 PM-04 56 44 0 0 0 0 0 100 0 18

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 39 8 14 12 0 0 66 26 50
2017 PM-03 20 60 0 13 7 0 0 80 20 15
2017 PM-04 27 32 10 16 15 0 0 59 32 31

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 32 7 0 2 0 0 91 2 50
2017 PM-03 67 27 7 0 0 0 0 93 0 15
2017 PM-04 52 38 7 0 3 0 0 90 3 31
2014 PM 77 17 6 0 0 0 0 94 0 48
2014 PM-03 64 29 7 0 0 0 0 93 0 14
2014 PM-04 81 13 6 0 0 0 0 94 0 31
2011 PM 69 27 4 0 0 0 0 96 0 26
2011 PM-04 72 28 0 0 0 0 0 100 0 18

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 32 12 14 10 0 2 64 24 50
2017 PM-03 13 27 27 13 13 0 7 43 29 15
2017 PM-04 33 35 6 16 9 0 0 68 26 31
2014 PM 25 33 12 10 19 0 0 58 29 48
2014 PM-03 29 7 21 14 28 0 0 36 43 14
2014 PM-04 23 45 10 10 13 0 0 68 23 31
2011 PM 42 23 8 23 4 0 0 65 27 26
2011 PM-04 50 22 6 22 0 0 0 72 22 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 37 10 14 12 0 0 64 26 50
2017 PM-03 20 33 20 13 13 0 0 53 27 15
2017 PM-04 25 40 6 16 12 0 0 65 29 31
2014 PM 25 29 21 8 17 0 0 54 25 48
2014 PM-03 14 14 36 7 28 0 0 29 36 14
2014 PM-04 29 35 16 10 10 0 0 65 19 31

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 33 12 16 8 0 0 64 24 50
2017 PM-03 20 47 20 0 13 0 0 67 13 15
2017 PM-04 33 25 10 26 6 0 0 58 32 31
2014 PM 31 33 17 10 6 2 0 66 17 48
2014 PM-03 29 21 21 14 14 0 0 50 29 14
2014 PM-04 32 39 16 6 3 3 0 73 10 31
2011 PM 50 23 12 12 4 0 0 73 15 26
2011 PM-04 61 22 11 0 6 0 0 83 6 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 47 6 4 2 0 0 88 6 50
2017 PM-03 33 60 7 0 0 0 0 93 0 15
2017 PM-04 39 44 6 7 3 0 0 83 10 31
2014 PM 52 33 13 0 2 0 0 85 2 48
2014 PM-03 50 21 21 0 7 0 0 71 7 14
2014 PM-04 55 35 10 0 0 0 0 90 0 31
2011 PM 46 46 4 4 0 0 0 92 4 26
2011 PM-04 50 44 0 6 0 0 0 94 6 18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 42 18 8 4 0 0 70 12 50
2017 PM-03 40 40 7 7 7 0 0 80 13 15
2017 PM-04 21 48 19 9 3 0 0 68 12 31
2014 PM 44 27 15 8 4 0 2 72 13 48
2014 PM-03 50 7 21 7 7 0 7 62 15 14
2014 PM-04 39 36 13 10 3 0 0 74 13 31
2011 PM 46 15 4 8 27 0 0 62 35 26
2011 PM-04 50 17 6 6 22 0 0 67 28 18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 28 38 8 10 0 2 18 43 50
2017 PM-03 20 27 40 7 7 0 0 13 47 15
2017 PM-04 13 29 39 9 10 0 0 19 42 31
2014 PM 12 10 27 33 15 0 2 49 23 48
2014 PM-03 21 14 0 50 7 0 7 61 39 14
2014 PM-04 6 10 39 26 19 0 0 45 16 31
2011 PM 12 12 27 27 19 0 4 48 24 26
2011 PM-04 6 6 28 28 28 0 6 59 12 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 35 35 10 10 0 2 20 44 50
2017 PM-03 20 20 33 7 20 0 0 27 40 15
2017 PM-04 3 44 35 12 6 0 0 19 47 31
2014 PM 10 12 29 29 15 2 2 46 24 48
2014 PM-03 14 14 7 43 14 7 0 61 31 14
2014 PM-04 10 6 42 23 16 0 3 40 17 31
2011 PM 12 19 31 15 19 0 4 36 32 26
2011 PM-04 6 11 33 22 22 0 6 47 18 18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 20 24 16 21 2 6 40 34 50
2017 PM-03 27 20 27 13 7 7 0 21 50 15
2017 PM-04 6 19 22 19 27 0 6 50 27 31
2014 PM 6 15 27 27 19 0 6 49 22 48
2014 PM-03 21 7 29 28 14 0 0 43 29 14
2014 PM-04 0 16 26 29 19 0 10 54 18 31
2011 PM 8 15 27 15 27 0 8 46 25 26
2011 PM-04 6 6 33 17 28 0 11 50 13 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 2 20 29 30 18 0 2 48 22 50
2017 PM-03 7 20 20 33 20 0 0 53 27 15
2017 PM-04 0 22 31 32 15 0 0 47 22 31
2014 PM 6 10 19 37 25 0 2 64 17 48
2014 PM-03 14 21 7 28 21 0 7 54 39 14
2014 PM-04 3 6 19 45 26 0 0 71 10 31
2011 PM 8 27 19 15 23 0 8 42 38 26
2011 PM-04 6 17 22 17 28 0 11 50 25 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 20 24 20 9 0 2 30 45 49
2017 PM-03 21 14 14 43 7 0 0 50 36 14
2017 PM-04 28 19 28 13 12 0 0 25 47 31
2014 PM 15 25 33 12 4 4 6 19 44 48
2014 PM-03 14 7 14 21 14 14 14 50 30 14
2014 PM-04 16 26 45 10 0 0 3 10 43 31
2011 PM 23 19 19 12 19 0 8 33 46 26
2011 PM-04 22 11 28 17 17 0 6 35 35 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 30 31 18 2 6 2 22 45 50
2017 PM-03 13 33 20 13 0 20 0 17 58 15
2017 PM-04 9 25 40 19 3 0 3 23 36 31
2014 PM 21 15 27 25 6 4 2 33 38 48
2014 PM-03 21 21 21 36 0 0 0 36 43 14
2014 PM-04 19 10 32 19 10 6 3 32 32 31
2011 PM 8 23 23 19 23 0 4 44 32 26
2011 PM-04 0 22 17 28 28 0 6 59 24 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 22 18 24 18 4 2 44 37 50
2017 PM-03 20 20 13 13 20 13 0 38 46 15
2017 PM-04 12 22 22 28 15 0 0 44 34 31
2014 PM 17 17 38 15 13 2 0 28 34 48
2014 PM-03 21 14 36 14 7 7 0 23 39 14
2014 PM-04 13 16 42 13 16 0 0 29 29 31
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 69 22 4 5 0 0 0 91 5 50
2017 PM-03 87 13 0 0 0 0 0 100 0 15
2017 PM-04 60 28 3 8 0 0 0 88 8 31
2014 PM 65 17 10 2 4 0 2 83 6 48
2014 PM-03 43 29 14 7 0 0 7 77 8 14
2014 PM-04 71 13 10 0 6 0 0 84 6 31
2011 PM 62 19 8 4 8 0 0 81 12 26
2011 PM-04 67 11 6 6 11 0 0 78 17 18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 34 10 20 15 0 6 52 37 50
2017 PM-03 13 33 20 20 7 0 7 50 29 15
2017 PM-04 9 35 6 23 21 0 6 47 47 31
2014 PM 29 21 21 12 10 2 4 53 24 48
2014 PM-03 21 14 21 7 28 0 7 39 38 14
2014 PM-04 36 23 19 13 3 3 3 62 17 31

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 32 14 11 18 0 0 57 29 50
2017 PM-03 27 33 13 13 13 0 0 60 27 15
2017 PM-04 19 32 15 12 23 0 0 50 34 31
2014 PM 38 15 15 12 21 0 0 52 33 48
2014 PM-03 29 14 14 7 36 0 0 43 43 14
2014 PM-04 45 16 10 16 13 0 0 61 29 31

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 39 18 14 2 0 0 66 16 50
2017 PM-03 27 27 33 7 7 0 0 53 13 15
2017 PM-04 28 43 13 16 0 0 0 71 16 31
2014 PM 31 40 8 15 6 0 0 71 21 48
2014 PM-03 29 29 14 14 14 0 0 57 29 14
2014 PM-04 32 45 6 13 3 0 0 77 16 31
2011 PM 35 31 15 8 12 0 0 65 19 26
2011 PM-04 39 39 11 0 11 0 0 78 11 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 23 16 16 18 6 0 48 36 50
2017 PM-03 7 27 33 0 20 13 0 38 23 15
2017 PM-04 22 25 9 25 16 3 0 48 42 31
2014 PM 33 27 15 8 15 2 0 62 23 48
2014 PM-03 29 28 7 7 29 0 0 57 36 14
2014 PM-04 32 29 19 10 6 3 0 63 17 31
2011 PM 23 35 12 15 12 4 0 60 28 26
2011 PM-04 22 44 17 11 6 0 0 67 17 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 19 27 16 13 18 0 31 35 50
2017 PM-03 7 7 20 13 13 40 0 22 44 15
2017 PM-04 3 25 28 19 15 10 0 31 38 31
2014 PM 8 19 23 19 12 10 8 33 38 48
2014 PM-03 14 14 29 14 14 0 14 33 33 14
2014 PM-04 6 19 19 23 10 16 6 33 42 31

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 47 10 18 0 0 0 73 18 50
2017 PM-03 40 40 7 13 0 0 0 80 13 15
2017 PM-04 22 50 6 22 0 0 0 72 22 31
2014 PM 34 34 19 11 2 0 0 68 13 47
2014 PM-03 36 29 14 14 7 0 0 64 21 14
2014 PM-04 37 37 20 7 0 0 0 73 7 30
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 41 8 12 4 0 0 76 16 50
2017 PM-03 40 47 7 7 0 0 0 87 7 15
2017 PM-04 31 37 10 15 6 0 0 68 22 31
2014 PM 38 35 15 2 10 0 0 73 13 48
2014 PM-03 29 36 14 7 14 0 0 64 21 14
2014 PM-04 39 35 16 0 10 0 0 74 10 31
2011 PM 35 27 12 4 19 4 0 64 24 26
2011 PM-04 39 33 11 0 11 6 0 76 12 18

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 33 10 12 8 0 0 70 20 50
2017 PM-03 53 33 0 7 7 0 0 87 13 15
2017 PM-04 25 34 15 16 9 0 0 59 26 31
2014 PM 40 21 17 10 8 2 2 63 20 48
2014 PM-03 29 21 28 14 7 0 0 50 21 14
2014 PM-04 42 19 13 10 10 3 3 65 21 31
2011 PM 38 19 15 12 12 4 0 60 24 26
2011 PM-04 44 22 6 11 11 6 0 71 24 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 33 14 14 4 0 0 68 18 50
2017 PM-03 33 33 27 0 7 0 0 67 7 15
2017 PM-04 34 31 10 22 3 0 0 65 25 31
2014 PM 38 23 12 15 12 0 0 60 27 48
2014 PM-03 29 29 7 7 28 0 0 57 36 14
2014 PM-04 39 19 16 19 6 0 0 58 26 31
2011 PM 40 12 16 12 16 4 0 54 29 25
2011 PM-04 44 11 11 11 17 6 0 59 29 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 86 14 0 0 0 0 0 100 0 50
2017 PM-03 100 0 0 0 0 0 0 100 0 15
2017 PM-04 81 19 0 0 0 0 0 100 0 31
2014 PM 88 4 8 0 0 0 0 92 0 48
2014 PM-03 72 7 21 0 0 0 0 79 0 14
2014 PM-04 94 3 3 0 0 0 0 97 0 31
2011 PM 62 15 12 4 4 4 0 80 8 26
2011 PM-04 67 6 17 0 6 6 0 76 6 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 34 16 8 6 0 4 69 15 49
2017 PM-03 47 40 13 0 0 0 0 87 0 15
2017 PM-04 19 33 19 13 10 0 6 55 24 30
2014 PM 50 21 4 4 8 8 4 81 14 48
2014 PM-03 36 36 7 0 21 0 0 72 21 14
2014 PM-04 55 13 3 6 3 13 6 84 12 31
2011 PM 27 27 19 4 15 4 4 58 21 26
2011 PM-04 22 39 11 6 11 6 6 69 19 18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 37 8 2 8 0 0 82 10 50
2017 PM-03 53 47 0 0 0 0 0 100 0 15
2017 PM-04 34 37 12 3 13 0 0 71 16 31

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 32 6 4 6 0 0 84 10 50
2017 PM-03 60 33 7 0 0 0 0 93 0 15
2017 PM-04 43 35 6 6 10 0 0 77 16 31

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 30 8 6 8 0 0 78 14 50
2017 PM-03 53 40 7 0 0 0 0 93 0 15
2017 PM-04 40 28 9 10 12 0 0 68 23 31
2014 PM 54 17 19 0 10 0 0 71 10 48
2014 PM-03 36 21 28 0 14 0 0 57 14 14
2014 PM-04 58 16 16 0 10 0 0 74 10 31
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 37 20 0 10 0 0 70 10 50
2017 PM-03 33 40 20 0 7 0 0 73 7 15
2017 PM-04 30 35 23 0 12 0 0 65 12 31
2014 PM 31 31 17 8 12 0 0 63 21 48
2014 PM-03 21 36 7 7 28 0 0 57 36 14
2014 PM-04 39 26 23 10 3 0 0 65 13 31
2011 PM 35 27 8 23 8 0 0 62 31 26
2011 PM-04 39 28 11 17 6 0 0 67 22 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 39 12 12 14 0 0 62 26 50
2017 PM-03 20 53 7 7 13 0 0 73 20 15
2017 PM-04 24 28 16 16 15 0 0 52 32 31
2014 PM 27 31 19 10 12 0 0 58 23 48
2014 PM-03 14 36 14 7 29 0 0 50 36 14
2014 PM-04 36 26 23 13 3 0 0 61 16 31
2011 PM 31 23 15 8 23 0 0 54 31 26
2011 PM-04 33 28 11 6 22 0 0 61 28 18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 24 25 20 10 2 0 43 31 50
2017 PM-03 13 27 33 7 13 7 0 43 21 15
2017 PM-04 18 19 25 29 9 0 0 37 38 31
2014 PM 25 23 25 15 12 0 0 48 27 48
2014 PM-03 14 21 21 14 28 0 0 36 43 14
2014 PM-04 32 19 29 16 3 0 0 52 19 31
2011 PM 27 27 19 15 12 0 0 54 27 26
2011 PM-04 28 33 11 11 17 0 0 61 28 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 34 16 22 8 4 0 53 31 50
2017 PM-03 7 47 27 13 7 0 0 53 20 15
2017 PM-04 18 25 12 28 9 7 0 46 40 31
2014 PM 21 21 23 19 14 2 0 43 34 48
2014 PM-03 14 21 28 21 14 0 0 36 36 14
2014 PM-04 26 16 23 19 13 3 0 43 33 31
2011 PM 23 23 23 15 8 8 0 50 25 26
2011 PM-04 22 28 17 11 11 11 0 56 25 18

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 35 18 14 18 0 0 50 32 50
2017 PM-03 13 40 20 7 20 0 0 53 27 15
2017 PM-04 12 30 19 19 19 0 0 43 38 31
2014 PM 23 33 10 15 19 0 0 56 33 48
2014 PM-03 21 21 14 14 28 0 0 43 43 14
2014 PM-04 26 39 6 16 13 0 0 65 29 31
2011 PM 19 31 15 15 19 0 0 50 35 26
2011 PM-04 22 33 17 11 17 0 0 56 28 18
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 41 10 12 2 0 0 76 14 50
2017 PM-03 20 53 7 13 7 0 0 73 20 15
2017 PM-04 36 38 13 13 0 0 0 74 13 31
2014 PM 40 33 12 6 8 0 0 73 15 48
2014 PM-03 43 14 21 7 14 0 0 57 21 14
2014 PM-04 42 39 10 6 3 0 0 81 10 31
2011 PM 42 38 15 0 4 0 0 81 4 26
2011 PM-04 44 44 11 0 0 0 0 89 0 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 36 2 10 0 0 0 88 10 50
2017 PM-03 40 47 0 13 0 0 0 87 13 15
2017 PM-04 55 32 3 10 0 0 0 87 10 31
2014 PM 58 35 2 4 0 0 0 94 4 48
2014 PM-03 36 50 7 7 0 0 0 86 7 14
2014 PM-04 68 29 0 3 0 0 0 97 3 31
2011 PM 54 38 4 0 4 0 0 92 4 26
2011 PM-04 56 33 6 0 6 0 0 89 6 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 33 10 10 8 0 0 72 18 50
2017 PM-03 40 33 7 7 13 0 0 73 20 15
2017 PM-04 34 34 12 13 6 0 0 68 19 31
2014 PM 46 31 6 2 6 6 2 84 9 48
2014 PM-03 36 14 14 7 14 14 0 58 25 14
2014 PM-04 52 39 0 0 3 3 3 97 3 31
2011 PM 35 31 12 19 4 0 0 65 23 26
2011 PM-04 39 39 6 11 6 0 0 78 17 18

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 41 22 8 8 0 0 63 16 50
2017 PM-03 20 47 13 13 7 0 0 67 20 15
2017 PM-04 19 41 25 6 9 0 0 59 15 31
2014 PM 29 21 15 15 17 4 0 52 33 48
2014 PM-03 21 14 21 14 21 7 0 39 38 14
2014 PM-04 29 26 13 13 16 3 0 57 30 31
2011 PM 31 15 23 12 12 8 0 50 25 26
2011 PM-04 33 17 28 11 0 11 0 56 13 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 20 25 17 22 4 0 33 41 50
2017 PM-03 7 27 33 0 27 7 0 36 29 15
2017 PM-04 12 13 25 24 23 3 0 26 48 31
2014 PM 21 10 15 17 23 10 4 37 46 48
2014 PM-03 21 7 21 14 21 14 0 33 42 14
2014 PM-04 23 10 13 19 23 10 3 37 48 31
2011 PM 19 12 19 27 19 0 4 32 48 26
2011 PM-04 17 17 22 28 11 0 6 35 41 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 29 12 6 2 0 0 81 8 50
2017 PM-03 47 27 13 7 7 0 0 73 13 15
2017 PM-04 54 31 9 6 0 0 0 85 6 31
2014 PM 65 15 6 4 6 2 2 83 11 48
2014 PM-03 50 29 7 0 7 7 0 85 8 14
2014 PM-04 74 6 6 6 3 0 3 83 10 31

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 23 6 4 0 0 0 90 4 50
2017 PM-03 80 13 7 0 0 0 0 93 0 15
2017 PM-04 60 27 6 6 0 0 0 87 6 31
2014 PM 69 13 4 10 2 2 0 83 13 48
2014 PM-03 50 21 7 14 0 7 0 77 15 14
2014 PM-04 74 10 3 10 3 0 0 84 13 31
2011 PM 50 27 15 8 0 0 0 77 8 26
2011 PM-04 56 28 17 0 0 0 0 83 0 18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 41 18 18 14 0 0 51 32 50
2017 PM-03 0 60 27 0 13 0 0 60 13 15
2017 PM-04 9 34 12 29 15 0 0 43 44 31
2014 PM 13 25 27 17 15 4 0 39 32 48
2014 PM-03 21 7 43 7 14 7 0 31 23 14
2014 PM-04 10 29 23 23 13 3 0 40 37 31
2011 PM 23 31 12 19 15 0 0 54 35 26
2011 PM-04 28 39 11 11 11 0 0 67 22 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 33 12 18 32 0 0 39 49 50
2017 PM-03 7 40 7 27 20 0 0 47 47 15
2017 PM-04 3 27 16 16 38 0 0 30 54 31
2014 PM 6 21 21 19 31 2 0 28 51 48
2014 PM-03 7 29 21 14 29 0 0 36 43 14
2014 PM-04 6 19 23 16 32 3 0 27 50 31
2011 PM 23 27 4 31 15 0 0 50 46 26
2011 PM-04 28 28 6 28 11 0 0 56 39 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 34 20 12 8 7 0 57 21 49
2017 PM-03 7 29 29 14 14 7 0 38 31 14
2017 PM-04 22 34 19 12 6 7 0 60 20 31

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 40 12 4 2 2 0 81 6 49
2017 PM-03 29 43 14 0 7 7 0 77 8 14
2017 PM-04 41 40 13 6 0 0 0 81 6 31
2014 PM 40 25 17 8 4 6 0 69 13 48
2014 PM-03 29 36 14 7 7 7 0 69 15 14
2014 PM-04 45 19 19 6 3 6 0 69 10 31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 38 12 9 2 0 0 77 11 50
2017 PM-03 53 27 13 0 7 0 0 80 7 15
2017 PM-04 31 41 13 15 0 0 0 72 15 31
2014 PM 42 25 19 8 4 2 0 68 13 48
2014 PM-03 29 36 21 0 7 7 0 69 8 14
2014 PM-04 45 23 19 10 3 0 0 68 13 31
2011 PM 38 27 15 19 0 0 0 65 19 26
2011 PM-04 39 39 11 11 0 0 0 78 11 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 29 18 8 4 0 0 70 12 50
2017 PM-03 53 27 13 7 0 0 0 80 7 15
2017 PM-04 34 31 19 10 6 0 0 65 16 31
2014 PM 54 25 8 6 6 0 0 79 12 48
2014 PM-03 36 36 7 7 14 0 0 71 21 14
2014 PM-04 61 23 10 3 3 0 0 84 6 31
2011 PM 46 19 15 12 8 0 0 65 19 26
2011 PM-04 56 17 17 6 6 0 0 72 11 18

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 35 14 16 6 0 0 64 22 50
2017 PM-03 27 47 0 20 7 0 0 73 27 15
2017 PM-04 25 31 22 17 6 0 0 56 23 31
2014 PM 26 38 13 17 6 0 0 64 23 47
2014 PM-03 21 29 14 21 14 0 0 50 36 14
2014 PM-04 30 40 13 13 3 0 0 70 17 30
2011 PM 35 23 23 12 8 0 0 58 19 26
2011 PM-04 39 22 28 6 6 0 0 61 11 18

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 41 12 18 4 0 0 66 22 50
2017 PM-03 27 53 0 20 0 0 0 80 20 15
2017 PM-04 22 34 19 19 6 0 0 56 26 31
2014 PM 31 35 15 17 2 0 0 67 19 48
2014 PM-03 29 21 21 21 7 0 0 50 28 14
2014 PM-04 36 39 13 13 0 0 0 74 13 31
2011 PM 38 27 19 8 8 0 0 65 15 26
2011 PM-04 39 33 22 0 6 0 0 72 6 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 29 22 11 8 0 0 59 20 50
2017 PM-03 27 27 40 0 7 0 0 53 7 15
2017 PM-04 28 28 16 18 10 0 0 56 28 31
2014 PM 38 23 10 17 10 2 0 62 28 48
2014 PM-03 29 29 7 21 14 0 0 57 36 14
2014 PM-04 45 23 10 10 10 3 0 70 20 31
2011 PM 27 31 31 0 12 0 0 58 12 26
2011 PM-04 33 22 33 0 11 0 0 56 11 18
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 35 22 43 50
2017 PM-03 47 27 27 15
2017 PM-04 31 19 50 31
2014 PM 33 37 29 48
2014 PM-03 43 14 43 14
2014 PM-04 26 48 26 31
2011 PM 35 35 31 26
2011 PM-04 39 22 39 18

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 17 11 61 0 6 6 17
2014 PM 13 19 50 13 9999 6 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 26 74 50
2017 PM-04 26 74 31
2014 PM 23 77 48
2014 PM-04 16 84 31

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 63 13
2014 PM 63 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 69 13
2014 PM 82 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2014 PM 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 38 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 45 13
2014 PM 73 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 54 13
2014 PM 45 11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 47 13
2014 PM 63 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2014 PM 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2014 PM 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 52 13
2014 PM 54 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 45 13
2014 PM 45 11

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2014 PM 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 38 13
2014 PM 54 11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 67 12
2014 PM 50 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 43 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 18 19 8 18 12 8 44 32 50
2017 PM-03 20 27 27 7 13 0 7 50 21 15
2017 PM-04 15 13 19 9 22 15 6 37 40 31
2014 PM 25 6 21 6 10 25 6 46 24 48
2014 PM-03 29 0 29 7 21 14 0 33 33 14
2014 PM-04 23 6 19 6 3 32 10 50 17 31

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 28 18 8 15 2 2 57 24 50
2017 PM-03 27 33 20 7 13 0 0 60 20 15
2017 PM-04 22 25 19 10 18 3 3 50 30 31
2014 PM 27 21 31 6 8 6 0 51 15 48
2014 PM-03 36 14 29 0 14 7 0 54 15 14
2014 PM-04 23 23 36 6 6 6 0 48 14 31
2011 PM 31 31 15 19 4 0 0 62 23 26
2011 PM-04 33 33 17 17 0 0 0 67 17 18
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 53 8 6 0 0 0 86 6 50
2017 PM-03 27 47 20 7 0 0 0 73 7 15
2017 PM-04 34 57 3 6 0 0 0 91 6 31
2014 PM 40 44 8 6 0 2 0 85 6 48
2014 PM-03 29 57 7 7 0 0 0 86 7 14
2014 PM-04 39 42 10 6 0 3 0 83 7 31
2011 PM 35 46 8 12 0 0 0 81 12 26
2011 PM-04 28 56 6 11 0 0 0 83 11 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 27 26 6 10 12 2 52 19 50
2017 PM-03 13 27 27 0 13 20 0 50 17 15
2017 PM-04 19 28 25 9 10 9 0 51 21 31
2014 PM 10 23 17 10 10 25 4 47 29 48
2014 PM-03 7 21 14 21 7 28 0 40 40 14
2014 PM-04 13 19 16 6 13 26 6 48 28 31
2011 PM 19 19 27 15 0 15 4 48 19 26
2011 PM-04 17 17 33 6 0 22 6 46 8 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 41 14 6 0 4 0 79 6 50
2017 PM-03 33 47 13 0 0 7 0 86 0 15
2017 PM-04 31 40 17 9 0 3 0 73 10 31
2014 PM 48 27 13 2 4 6 0 80 7 48
2014 PM-03 36 21 14 7 14 7 0 62 23 14
2014 PM-04 48 32 13 0 0 6 0 86 0 31
2011 PM 35 23 15 8 12 8 0 63 21 26
2011 PM-04 33 28 17 6 6 11 0 69 13 18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 37 14 8 2 4 0 75 10 50
2017 PM-03 27 53 7 7 0 7 0 86 7 15
2017 PM-04 34 31 20 9 3 3 0 67 13 31
2014 PM 42 31 8 6 4 8 0 80 11 48
2014 PM-03 36 29 7 7 14 7 0 69 23 14
2014 PM-04 45 32 6 6 0 10 0 86 7 31
2011 PM 35 27 27 8 4 0 0 62 12 26
2011 PM-04 33 33 33 0 0 0 0 67 0 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 12 88 50
2014 PM 10 90 48

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 18 20 0 15 29 4 47 23 50
2017 PM-03 13 20 20 0 20 27 0 45 27 15
2017 PM-04 12 16 23 0 15 31 3 43 22 31
2014 PM 21 13 23 4 4 31 4 52 13 48
2014 PM-03 7 7 36 14 7 28 0 20 30 14
2014 PM-04 26 13 16 0 3 35 6 67 5 31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 36 14 2 13 2 0 70 15 50
2017 PM-03 40 33 13 0 13 0 0 73 13 15
2017 PM-04 28 35 16 3 15 3 0 65 18 31
2014 PM 33 21 31 2 2 10 0 61 5 48
2014 PM-03 29 14 36 7 7 7 0 46 15 14
2014 PM-04 36 23 29 0 0 13 0 67 0 31
2011 PM 27 31 35 0 0 8 0 63 0 26
2011 PM-04 28 33 33 0 0 6 0 65 0 18
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 19 32 16 10 0 0 42 26 50
2017 PM-03 27 13 27 27 7 0 0 40 33 15
2017 PM-04 22 18 38 10 13 0 0 39 23 31

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 22 35 14 18 0 0 33 32 50
2017 PM-03 13 27 47 7 7 0 0 40 13 15
2017 PM-04 12 19 25 19 25 0 0 31 44 31

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 29 32 12 2 0 2 53 14 50
2017 PM-03 20 33 20 13 7 0 7 57 21 15
2017 PM-04 24 28 36 12 0 0 0 52 12 31

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 26 26 20 14 0 2 38 35 49
2017 PM-03 14 29 29 14 7 0 7 46 23 14
2017 PM-04 8 28 23 22 19 0 0 37 41 31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 18 18 2 0 0 4 79 2 50
2017 PM-03 60 13 13 0 0 0 13 85 0 15
2017 PM-04 62 16 19 3 0 0 0 78 3 31

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 33 32 12 3 0 0 54 14 50
2017 PM-03 20 27 47 7 0 0 0 47 7 15
2017 PM-04 21 31 28 15 4 0 0 52 19 31

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 43 24 6 6 0 0 64 12 50
2017 PM-03 13 47 33 0 7 0 0 60 7 15
2017 PM-04 22 43 20 9 6 0 0 65 15 31

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 29 28 12 14 0 0 47 26 50
2017 PM-03 13 20 40 13 13 0 0 33 27 15
2017 PM-04 15 34 26 9 16 0 0 49 25 31

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 29 22 10 6 0 0 62 16 49
2017 PM-03 27 33 20 13 7 0 0 60 20 15
2017 PM-04 34 27 23 10 6 0 0 61 16 30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 24 18 18 6 0 0 59 24 50
2017 PM-03 33 33 13 13 7 0 0 67 20 15
2017 PM-04 40 13 19 22 6 0 0 53 28 31

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 8 30 6 10 2 2 52 17 50
2017 PM-03 47 13 20 0 7 7 7 69 8 15
2017 PM-04 37 6 35 9 13 0 0 43 23 31

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 16 14 6 2 2 2 78 8 50
2017 PM-03 53 7 13 13 0 7 7 69 15 15
2017 PM-04 59 19 16 3 3 0 0 78 6 31

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 36 16 7 0 2 2 76 8 50
2017 PM-03 47 33 7 0 0 7 7 92 0 15
2017 PM-04 31 38 19 12 0 0 0 70 12 31

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 18 10 9 4 4 2 76 13 49
2017 PM-03 43 29 14 0 0 7 7 83 0 14
2017 PM-04 52 16 9 13 6 3 0 70 20 31

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 10 4 0 0 4 31 94 0 50
2017 PM-03 67 0 0 0 0 7 27 100 0 15
2017 PM-04 44 13 6 0 0 3 34 90 0 31

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 26 20 2 0 0 0 78 2 49
2017 PM-03 73 13 13 0 0 0 0 87 0 15
2017 PM-04 35 36 26 3 0 0 0 71 3 30

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 26 15 6 8 0 3 70 14 49
2017 PM-03 43 14 14 14 14 0 0 57 29 14
2017 PM-04 35 34 18 3 6 0 4 72 10 31

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 27 12 2 0 0 3 86 2 50
2017 PM-03 40 53 7 0 0 0 0 93 0 15
2017 PM-04 64 19 10 3 0 0 4 87 3 31

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 24 47 18 2 0 0 33 20 50
2017 PM-03 13 40 33 13 0 0 0 53 13 15
2017 PM-04 6 16 52 23 3 0 0 22 26 31

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 21 44 18 2 0 2 20 36 50
2017 PM-03 20 20 20 27 7 0 7 36 43 15
2017 PM-04 12 25 51 12 0 0 0 12 37 31

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 37 18 12 4 0 0 67 16 50
2017 PM-03 27 27 33 13 0 0 0 53 13 15
2017 PM-04 25 44 13 12 6 0 0 69 19 31

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 35 18 23 12 2 0 46 36 50
2017 PM-03 0 53 13 20 13 0 0 53 33 15
2017 PM-04 12 25 19 27 13 3 0 39 42 31
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 27 73 50
2017 PM-03 33 67 15
2017 PM-04 22 78 31
2014 PM 15 85 48
2014 PM-04 16 84 31

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 50 50 14
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 31 18 12 4 0 2 34 66 50
2017 PM-03 27 33 20 13 7 0 0 27 73 15
2017 PM-04 31 34 15 13 4 0 3 32 68 31

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 22 32
2017 PM-03 27 11
2017 PM-04 21 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 37 32
2017 PM-03 36 11
2017 PM-04 35 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 29 32
2017 PM-03 36 11
2017 PM-04 27 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 34 32
2017 PM-03 9 11
2017 PM-04 48 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 9 32
2017 PM-03 9 11
2017 PM-04 9 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 33 32
2017 PM-03 55 11
2017 PM-04 19 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 3 60 16 10 7 3 30
2017 PM-03 0 91 9 0 0 0 11
2017 PM-04 5 41 21 17 11 5 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 15 23 12 19 6 6 38 36 32
2017 PM-03 18 9 27 9 27 0 9 30 40 11
2017 PM-04 19 14 22 15 15 10 5 39 35 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 6 26 12 43 6 6 7 63 32
2017 PM-03 0 9 9 27 45 0 9 10 80 11
2017 PM-04 0 5 37 5 39 10 5 5 52 20
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