2017 Public Service Employee Survey Results for Parole Board of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 44 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 41 46 2 8 1 0 0 88 10 144
2017 11 to 20 years in the federal public service 40 50 2 7 1 0 0 90 8 106
2017 More than 20 years in the federal public service 46 37 3 10 4 0 0 83 14 75
2014 Less than 3 years in the federal public service 52 40 4 4 0 0 0 92 4 22
2014 3 to 10 years in the federal public service 45 41 6 7 1 0 0 86 8 129
2014 11 to 20 years in the federal public service 38 51 1 6 3 0 0 89 10 95
2014 More than 20 years in the federal public service 47 40 6 4 4 0 0 87 8 56
2011 Less than 3 years in the federal public service 56 40 2 0 2 0 0 96 2 38
2011 3 to 10 years in the federal public service 53 36 2 9 1 0 0 89 9 106
2011 11 to 20 years in the federal public service 50 42 1 4 3 0 0 92 6 75
2011 More than 20 years in the federal public service 45 43 4 6 2 0 0 88 9 81
2008 Less than 3 years in the federal public service 61 37 0 2 0 0 0 98 2 46
2008 3 to 10 years in the federal public service 50 41 3 6 0 0 0 91 6 70
2008 11 to 20 years in the federal public service 36 53 2 8 2 0 0 88 10 59
2008 More than 20 years in the federal public service 56 35 3 5 1 0 0 91 6 86

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 21 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 79 16 1 3 0 0 1 95 3 145
2017 11 to 20 years in the federal public service 71 20 4 1 1 0 3 94 2 106
2017 More than 20 years in the federal public service 71 20 4 0 4 1 0 92 4 75
2014 Less than 3 years in the federal public service 87 13 0 0 0 0 0 100 0 22
2014 3 to 10 years in the federal public service 79 17 3 1 0 0 1 97 1 129
2014 11 to 20 years in the federal public service 73 20 3 2 1 1 0 94 3 95
2014 More than 20 years in the federal public service 69 22 2 2 6 0 0 91 8 56
2011 Less than 3 years in the federal public service 75 25 0 0 0 0 0 100 0 38
2011 3 to 10 years in the federal public service 82 13 3 1 2 0 0 95 3 105
2011 11 to 20 years in the federal public service 85 11 0 4 0 0 0 96 4 75
2011 More than 20 years in the federal public service 69 20 5 3 2 0 1 90 5 81
2008 Less than 3 years in the federal public service 87 11 2 0 0 0 0 98 0 46
2008 3 to 10 years in the federal public service 80 11 3 4 1 0 0 91 6 70
2008 11 to 20 years in the federal public service 71 22 3 2 2 0 0 93 3 59
2008 More than 20 years in the federal public service 72 24 1 2 0 0 0 97 2 87

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 15 0 6 0 0 0 94 6 29
2017 3 to 10 years in the federal public service 71 15 2 7 4 0 2 87 11 144
2017 11 to 20 years in the federal public service 64 20 5 7 0 0 4 88 7 104
2017 More than 20 years in the federal public service 70 18 6 0 4 1 1 90 4 75
2014 Less than 3 years in the federal public service 81 13 0 0 5 0 0 95 5 22
2014 3 to 10 years in the federal public service 68 15 6 7 3 0 2 85 9 129
2014 11 to 20 years in the federal public service 65 23 3 5 2 0 1 89 8 95
2014 More than 20 years in the federal public service 68 19 6 4 3 0 0 87 7 56
2011 Less than 3 years in the federal public service 69 10 0 19 0 2 0 81 19 38
2011 3 to 10 years in the federal public service 71 11 3 11 4 0 0 82 15 105
2011 11 to 20 years in the federal public service 71 18 4 3 5 0 0 88 8 75
2011 More than 20 years in the federal public service 64 26 4 1 4 0 1 91 5 81
2008 Less than 3 years in the federal public service 72 20 4 2 0 2 0 93 2 46
2008 3 to 10 years in the federal public service 71 13 3 10 3 0 0 84 13 69
2008 11 to 20 years in the federal public service 68 19 3 7 3 0 0 86 10 59
2008 More than 20 years in the federal public service 74 20 0 5 2 0 0 93 7 87

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 26 6 3 0 0 0 91 3 29
2017 3 to 10 years in the federal public service 44 34 7 8 7 0 0 78 16 144
2017 11 to 20 years in the federal public service 45 31 4 11 9 0 0 76 20 106
2017 More than 20 years in the federal public service 44 30 2 14 10 0 0 74 23 75
2014 Less than 3 years in the federal public service 46 41 5 9 0 0 0 87 9 22
2014 3 to 10 years in the federal public service 35 34 8 17 6 0 0 69 23 129
2014 11 to 20 years in the federal public service 46 23 5 10 15 0 0 69 26 95
2014 More than 20 years in the federal public service 47 30 7 5 11 0 0 77 16 56
2011 Less than 3 years in the federal public service 55 28 7 7 2 0 0 83 9 38
2011 3 to 10 years in the federal public service 48 33 6 8 5 0 0 81 13 106
2011 11 to 20 years in the federal public service 56 29 5 4 5 0 0 86 9 75
2011 More than 20 years in the federal public service 39 35 10 9 7 0 0 74 17 81

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 43 6 3 0 0 0 91 3 29
2017 3 to 10 years in the federal public service 27 47 8 11 5 1 0 75 16 143
2017 11 to 20 years in the federal public service 29 43 8 18 3 0 0 72 20 106
2017 More than 20 years in the federal public service 37 35 13 13 3 0 0 71 16 75
2014 Less than 3 years in the federal public service 37 38 13 13 0 0 0 74 13 22
2014 3 to 10 years in the federal public service 22 46 12 11 7 0 0 69 19 129
2014 11 to 20 years in the federal public service 28 44 12 9 6 0 0 72 16 94
2014 More than 20 years in the federal public service 31 46 5 11 7 0 0 76 18 56
2011 Less than 3 years in the federal public service 46 26 12 16 0 0 0 73 16 38
2011 3 to 10 years in the federal public service 30 35 9 15 9 0 1 66 25 106
2011 11 to 20 years in the federal public service 31 42 9 8 8 1 1 75 16 75
2011 More than 20 years in the federal public service 28 50 12 11 0 0 0 77 11 81
2008 Less than 3 years in the federal public service 48 33 9 11 0 0 0 80 11 46
2008 3 to 10 years in the federal public service 31 39 6 11 11 0 1 71 23 70
2008 11 to 20 years in the federal public service 34 46 10 7 3 0 0 80 10 59
2008 More than 20 years in the federal public service 32 53 5 7 3 0 0 85 10 87

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 23 14 6 3 0 0 76 10 29
2017 3 to 10 years in the federal public service 61 25 7 5 2 0 0 86 7 144
2017 11 to 20 years in the federal public service 48 39 9 1 2 0 0 88 3 106
2017 More than 20 years in the federal public service 47 37 11 1 3 0 0 85 4 75
2014 Less than 3 years in the federal public service 72 24 5 0 0 0 0 95 0 22
2014 3 to 10 years in the federal public service 46 33 12 7 2 0 0 79 9 129
2014 11 to 20 years in the federal public service 47 38 9 0 7 0 0 85 7 95
2014 More than 20 years in the federal public service 45 47 0 6 2 0 0 92 8 56
2011 Less than 3 years in the federal public service 52 30 12 2 4 0 0 82 6 38
2011 3 to 10 years in the federal public service 59 30 3 4 3 0 0 89 8 106
2011 11 to 20 years in the federal public service 47 33 9 4 4 3 0 83 8 75
2011 More than 20 years in the federal public service 52 38 6 1 1 0 1 92 2 81
2008 Less than 3 years in the federal public service 61 26 9 4 0 0 0 87 4 46
2008 3 to 10 years in the federal public service 56 31 10 3 0 0 0 87 3 70
2008 11 to 20 years in the federal public service 46 37 10 7 0 0 0 83 7 59
2008 More than 20 years in the federal public service 49 34 14 1 1 0 0 84 2 87

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 18 11 8 10 0 0 72 18 29
2017 3 to 10 years in the federal public service 63 23 3 10 1 0 0 86 11 144
2017 11 to 20 years in the federal public service 55 31 7 5 3 0 0 86 8 106
2017 More than 20 years in the federal public service 70 23 3 2 3 0 0 93 5 75
2014 Less than 3 years in the federal public service 64 22 9 0 5 0 0 87 5 22
2014 3 to 10 years in the federal public service 51 29 12 3 4 0 0 81 7 127
2014 11 to 20 years in the federal public service 56 36 2 2 3 0 0 93 5 95
2014 More than 20 years in the federal public service 62 32 4 0 2 0 0 93 2 56
2011 Less than 3 years in the federal public service 55 21 12 6 6 0 0 76 12 38
2011 3 to 10 years in the federal public service 55 33 7 3 1 0 0 89 4 106
2011 11 to 20 years in the federal public service 48 43 4 0 4 1 0 92 4 75
2011 More than 20 years in the federal public service 61 32 7 0 0 0 0 93 0 81
2008 Less than 3 years in the federal public service 52 33 9 0 7 0 0 85 7 46
2008 3 to 10 years in the federal public service 54 37 4 3 1 0 0 91 4 70
2008 11 to 20 years in the federal public service 42 46 5 7 0 0 0 88 7 59
2008 More than 20 years in the federal public service 54 41 1 3 0 0 0 95 3 87

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 29 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 52 32 6 8 2 0 0 84 10 143
2017 11 to 20 years in the federal public service 51 32 8 8 1 0 0 83 9 106
2017 More than 20 years in the federal public service 45 39 5 8 2 0 0 84 11 75
2014 Less than 3 years in the federal public service 60 36 0 0 0 0 5 100 0 22
2014 3 to 10 years in the federal public service 40 43 9 3 4 0 0 83 8 129
2014 11 to 20 years in the federal public service 42 35 4 13 4 0 1 78 17 95
2014 More than 20 years in the federal public service 42 42 8 4 4 0 0 85 8 56

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 77 14 9 0 0 0 0 91 0 29
2017 3 to 10 years in the federal public service 47 32 11 8 3 0 0 79 10 143
2017 11 to 20 years in the federal public service 39 36 12 10 2 0 0 76 12 106
2017 More than 20 years in the federal public service 39 35 11 5 10 0 1 74 15 75
2014 Less than 3 years in the federal public service 57 35 8 0 0 0 0 92 0 22
2014 3 to 10 years in the federal public service 35 39 16 2 7 1 0 75 9 129
2014 11 to 20 years in the federal public service 39 35 11 6 7 0 1 75 14 95
2014 More than 20 years in the federal public service 47 37 5 8 4 0 0 84 11 56
2011 Less than 3 years in the federal public service 62 18 16 2 2 0 0 80 4 38
2011 3 to 10 years in the federal public service 48 28 7 7 9 0 1 76 16 105
2011 11 to 20 years in the federal public service 41 37 9 9 4 0 0 78 13 75
2011 More than 20 years in the federal public service 39 36 11 11 2 0 1 75 14 80

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 16 3 3 0 6 16 93 4 29
2017 3 to 10 years in the federal public service 36 18 14 7 9 0 17 64 19 143
2017 11 to 20 years in the federal public service 33 25 11 10 5 2 15 69 18 105
2017 More than 20 years in the federal public service 25 15 11 11 20 2 15 49 37 75
2014 Less than 3 years in the federal public service 47 13 4 9 4 5 18 78 17 22
2014 3 to 10 years in the federal public service 24 26 10 7 10 4 18 64 22 129
2014 11 to 20 years in the federal public service 20 21 16 9 20 3 11 48 33 95
2014 More than 20 years in the federal public service 29 20 11 15 10 2 13 58 29 56
2011 Less than 3 years in the federal public service 24 13 28 9 7 2 18 45 20 38
2011 3 to 10 years in the federal public service 22 25 11 10 9 1 21 60 25 105
2011 11 to 20 years in the federal public service 28 13 11 16 8 5 18 54 31 75
2011 More than 20 years in the federal public service 26 28 10 15 11 0 10 60 29 81
2008 Less than 3 years in the federal public service 35 13 9 11 4 7 22 67 21 46
2008 3 to 10 years in the federal public service 31 23 9 13 3 4 17 69 20 70
2008 11 to 20 years in the federal public service 25 24 8 8 12 2 20 63 26 59
2008 More than 20 years in the federal public service 30 26 6 13 15 1 9 63 31 87

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 38 0 3 3 0 0 94 6 29
2017 3 to 10 years in the federal public service 45 39 8 5 3 0 0 84 7 144
2017 11 to 20 years in the federal public service 38 47 8 4 3 0 0 85 7 106
2017 More than 20 years in the federal public service 42 42 4 7 5 0 0 84 12 75
2014 Less than 3 years in the federal public service 63 28 0 9 0 0 0 91 9 22
2014 3 to 10 years in the federal public service 39 39 16 3 3 0 0 78 6 129
2014 11 to 20 years in the federal public service 39 43 6 4 8 0 0 81 12 95
2014 More than 20 years in the federal public service 40 47 2 8 4 0 0 86 12 56
2011 Less than 3 years in the federal public service 77 16 4 0 2 0 0 94 2 38
2011 3 to 10 years in the federal public service 47 34 9 4 6 0 0 81 10 105
2011 11 to 20 years in the federal public service 52 36 6 1 5 0 0 87 6 75
2011 More than 20 years in the federal public service 45 42 7 4 2 0 0 87 6 81
2008 Less than 3 years in the federal public service 48 39 9 4 0 0 0 87 4 46
2008 3 to 10 years in the federal public service 47 39 4 9 1 0 0 86 10 70
2008 11 to 20 years in the federal public service 46 42 8 2 2 0 0 88 3 59
2008 More than 20 years in the federal public service 39 47 8 5 1 0 0 86 6 87

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 26 0 0 3 5 0 97 3 29
2017 3 to 10 years in the federal public service 29 37 14 13 7 0 0 66 20 144
2017 11 to 20 years in the federal public service 31 38 11 14 7 0 0 69 20 106
2017 More than 20 years in the federal public service 29 38 2 14 18 0 0 67 31 75
2014 Less than 3 years in the federal public service 56 31 9 5 0 0 0 86 5 22
2014 3 to 10 years in the federal public service 25 41 12 12 10 0 1 66 21 129
2014 11 to 20 years in the federal public service 29 35 9 13 14 0 1 64 27 95
2014 More than 20 years in the federal public service 27 33 13 13 14 0 0 60 27 55
2011 Less than 3 years in the federal public service 47 29 16 4 2 0 2 78 6 38
2011 3 to 10 years in the federal public service 29 33 14 14 9 0 0 62 24 106
2011 11 to 20 years in the federal public service 32 39 5 13 10 0 0 72 23 75
2011 More than 20 years in the federal public service 15 52 11 13 8 1 0 67 22 81

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 41 3 0 0 0 0 97 0 29
2017 3 to 10 years in the federal public service 43 43 5 7 2 0 0 86 9 144
2017 11 to 20 years in the federal public service 39 45 9 6 1 0 0 84 7 105
2017 More than 20 years in the federal public service 43 34 10 8 5 0 0 77 13 74

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 27 6 0 0 0 0 94 0 29
2017 3 to 10 years in the federal public service 67 27 2 2 2 0 0 94 4 144
2017 11 to 20 years in the federal public service 56 29 11 1 3 0 0 85 4 106
2017 More than 20 years in the federal public service 57 36 2 1 3 1 0 94 4 75
2014 Less than 3 years in the federal public service 68 28 5 0 0 0 0 95 0 22
2014 3 to 10 years in the federal public service 60 27 9 2 3 0 0 86 5 129
2014 11 to 20 years in the federal public service 54 35 8 0 2 1 0 90 2 95
2014 More than 20 years in the federal public service 49 43 2 4 2 0 0 92 6 56
2011 Less than 3 years in the federal public service 74 26 0 0 0 0 0 100 0 38
2011 3 to 10 years in the federal public service 52 37 7 2 2 0 0 90 3 106
2011 11 to 20 years in the federal public service 65 26 8 0 1 0 0 91 1 75
2011 More than 20 years in the federal public service 56 38 4 1 1 0 0 94 2 81
2008 Less than 3 years in the federal public service 78 20 2 0 0 0 0 98 0 46
2008 3 to 10 years in the federal public service 66 27 4 1 1 0 0 93 3 70
2008 11 to 20 years in the federal public service 58 39 0 3 0 0 0 97 3 59
2008 More than 20 years in the federal public service 66 26 7 1 0 0 0 92 1 87

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 15 15 3 0 0 0 82 3 29
2017 3 to 10 years in the federal public service 34 38 11 8 8 0 0 72 17 143
2017 11 to 20 years in the federal public service 27 40 12 13 8 0 0 68 20 106
2017 More than 20 years in the federal public service 31 34 7 11 17 0 0 65 28 75

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 26 6 3 0 0 0 90 3 29
2017 3 to 10 years in the federal public service 66 27 5 0 2 0 0 93 2 143
2017 11 to 20 years in the federal public service 66 24 8 2 1 0 0 89 3 104
2017 More than 20 years in the federal public service 61 34 3 0 3 0 0 95 3 75
2014 Less than 3 years in the federal public service 81 10 9 0 0 0 0 91 0 22
2014 3 to 10 years in the federal public service 68 24 8 1 0 0 0 92 1 129
2014 11 to 20 years in the federal public service 76 18 5 0 1 0 0 94 1 95
2014 More than 20 years in the federal public service 78 18 2 2 0 0 0 96 2 55
2011 Less than 3 years in the federal public service 86 12 0 0 2 0 0 98 2 38
2011 3 to 10 years in the federal public service 68 27 2 2 2 0 0 95 3 105
2011 11 to 20 years in the federal public service 73 24 1 0 0 1 0 99 0 75
2011 More than 20 years in the federal public service 74 21 4 0 1 0 0 95 1 81

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 20 12 6 5 0 13 74 13 29
2017 3 to 10 years in the federal public service 34 32 17 11 6 0 0 66 17 143
2017 11 to 20 years in the federal public service 32 39 10 15 4 0 0 71 19 104
2017 More than 20 years in the federal public service 30 41 4 15 10 0 0 71 25 75
2014 Less than 3 years in the federal public service 47 32 12 9 0 0 0 79 9 22
2014 3 to 10 years in the federal public service 29 44 10 8 8 0 2 74 16 129
2014 11 to 20 years in the federal public service 27 32 11 17 12 0 0 59 29 95
2014 More than 20 years in the federal public service 32 41 8 10 10 0 0 73 19 56
2011 Less than 3 years in the federal public service 46 39 9 6 0 0 0 84 6 38
2011 3 to 10 years in the federal public service 39 38 7 11 5 0 0 77 16 106
2011 11 to 20 years in the federal public service 45 27 11 8 6 3 0 74 15 75
2011 More than 20 years in the federal public service 34 39 12 10 5 0 0 73 15 81

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 28 18 3 3 0 5 75 6 29
2017 3 to 10 years in the federal public service 34 30 16 13 6 0 1 65 19 143
2017 11 to 20 years in the federal public service 32 38 14 10 6 0 0 70 16 104
2017 More than 20 years in the federal public service 32 37 6 15 9 0 0 69 24 75
2014 Less than 3 years in the federal public service 47 31 12 9 0 0 0 79 9 22
2014 3 to 10 years in the federal public service 33 35 13 10 8 0 1 69 18 129
2014 11 to 20 years in the federal public service 38 25 17 10 10 0 0 62 20 95
2014 More than 20 years in the federal public service 33 36 9 16 6 0 0 69 21 56

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 29 6 3 0 0 0 91 3 29
2017 3 to 10 years in the federal public service 41 38 13 6 3 0 0 79 9 143
2017 11 to 20 years in the federal public service 33 37 16 8 4 1 0 71 12 104
2017 More than 20 years in the federal public service 39 32 6 12 10 0 0 71 23 75
2014 Less than 3 years in the federal public service 47 44 5 5 0 0 0 91 5 22
2014 3 to 10 years in the federal public service 37 40 11 6 5 1 0 77 11 128
2014 11 to 20 years in the federal public service 35 35 13 9 8 0 0 69 17 95
2014 More than 20 years in the federal public service 38 41 7 11 2 0 0 80 13 56
2011 Less than 3 years in the federal public service 76 20 4 0 0 0 0 96 0 38
2011 3 to 10 years in the federal public service 47 33 8 6 5 1 0 80 11 106
2011 11 to 20 years in the federal public service 53 28 8 4 8 0 0 81 12 75
2011 More than 20 years in the federal public service 40 39 9 7 5 0 0 79 12 78

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 34 3 3 0 0 0 94 3 29
2017 3 to 10 years in the federal public service 50 37 7 3 2 0 0 87 5 143
2017 11 to 20 years in the federal public service 53 33 9 4 2 0 0 86 6 104
2017 More than 20 years in the federal public service 46 40 4 7 4 0 0 86 11 74
2014 Less than 3 years in the federal public service 77 14 9 0 0 0 0 91 0 22
2014 3 to 10 years in the federal public service 48 38 8 2 3 0 1 87 6 129
2014 11 to 20 years in the federal public service 51 37 2 6 4 0 0 88 10 95
2014 More than 20 years in the federal public service 48 41 8 4 0 0 0 88 4 56
2011 Less than 3 years in the federal public service 70 26 2 0 2 0 0 96 2 38
2011 3 to 10 years in the federal public service 50 36 4 6 3 0 0 86 9 105
2011 11 to 20 years in the federal public service 53 35 5 4 4 0 0 87 8 75
2011 More than 20 years in the federal public service 48 43 5 2 2 0 0 90 5 81
2008 Less than 3 years in the federal public service 65 33 2 0 0 0 0 98 0 46
2008 3 to 10 years in the federal public service 54 36 6 3 1 0 0 90 4 70
2008 11 to 20 years in the federal public service 44 47 5 2 2 0 0 92 3 59
2008 More than 20 years in the federal public service 53 45 2 0 0 0 0 98 0 87

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 29 5 3 0 0 5 92 3 29
2017 3 to 10 years in the federal public service 39 43 12 5 1 0 0 82 6 144
2017 11 to 20 years in the federal public service 34 30 24 4 7 0 1 64 11 106
2017 More than 20 years in the federal public service 27 26 26 11 9 0 0 53 20 75
2014 Less than 3 years in the federal public service 44 35 16 5 0 0 0 80 5 22
2014 3 to 10 years in the federal public service 49 31 12 7 2 0 0 80 8 129
2014 11 to 20 years in the federal public service 37 29 20 8 5 0 1 67 13 95
2014 More than 20 years in the federal public service 40 18 23 12 5 2 0 59 17 56
2011 Less than 3 years in the federal public service 53 31 12 4 0 0 0 84 4 38
2011 3 to 10 years in the federal public service 43 31 12 7 7 0 0 74 14 106
2011 11 to 20 years in the federal public service 34 29 17 13 8 0 0 63 21 74
2011 More than 20 years in the federal public service 24 43 15 11 8 0 0 66 19 81
2008 Less than 3 years in the federal public service 41 30 24 2 2 0 0 72 4 46
2008 3 to 10 years in the federal public service 30 40 17 6 7 0 0 70 13 70
2008 11 to 20 years in the federal public service 32 36 15 8 7 0 2 69 16 59
2008 More than 20 years in the federal public service 28 32 17 13 10 0 0 60 23 87

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 0 3 39 17 24 5 12 49 3 29
2017 3 to 10 years in the federal public service 5 18 34 24 13 2 4 40 24 145
2017 11 to 20 years in the federal public service 8 29 32 22 8 1 1 30 38 106
2017 More than 20 years in the federal public service 10 23 35 21 9 0 1 31 34 75
2014 Less than 3 years in the federal public service 9 9 31 14 37 0 0 52 17 22
2014 3 to 10 years in the federal public service 8 18 31 30 12 0 2 43 26 129
2014 11 to 20 years in the federal public service 11 16 32 25 13 0 4 39 28 95
2014 More than 20 years in the federal public service 10 24 36 14 15 0 0 30 34 56
2011 Less than 3 years in the federal public service 0 8 28 29 26 0 8 60 9 38
2011 3 to 10 years in the federal public service 9 19 25 28 15 0 3 45 29 105
2011 11 to 20 years in the federal public service 13 18 30 31 8 0 0 39 31 74
2011 More than 20 years in the federal public service 8 22 35 21 11 0 2 33 31 81
2008 Less than 3 years in the federal public service 4 28 9 39 15 2 2 57 34 46
2008 3 to 10 years in the federal public service 6 17 30 29 17 1 0 46 23 70
2008 11 to 20 years in the federal public service 0 22 41 24 12 0 2 36 22 59
2008 More than 20 years in the federal public service 9 21 36 26 7 0 1 34 30 87

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 6 22 11 34 8 15 59 12 29
2017 3 to 10 years in the federal public service 8 20 25 24 17 1 5 43 31 143
2017 11 to 20 years in the federal public service 9 20 33 24 12 0 2 37 30 104
2017 More than 20 years in the federal public service 12 22 25 23 16 1 0 40 35 75
2014 Less than 3 years in the federal public service 0 26 22 10 37 0 5 49 28 22
2014 3 to 10 years in the federal public service 10 10 31 27 18 3 2 47 20 128
2014 11 to 20 years in the federal public service 13 13 29 28 15 1 0 44 26 95
2014 More than 20 years in the federal public service 11 9 33 34 11 0 2 46 20 56
2011 Less than 3 years in the federal public service 0 6 12 23 46 2 11 79 7 38
2011 3 to 10 years in the federal public service 15 15 22 16 27 1 4 46 31 105
2011 11 to 20 years in the federal public service 9 14 35 19 22 0 0 41 23 74
2011 More than 20 years in the federal public service 9 18 25 29 12 1 5 44 29 81
2008 Less than 3 years in the federal public service 9 11 18 31 22 4 4 59 22 45
2008 3 to 10 years in the federal public service 11 26 16 26 17 1 3 45 39 70
2008 11 to 20 years in the federal public service 5 17 29 27 19 0 3 47 23 59
2008 More than 20 years in the federal public service 10 9 28 26 26 0 0 53 20 87

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 6 26 13 29 9 14 55 12 29
2017 3 to 10 years in the federal public service 5 6 23 32 19 3 12 60 12 144
2017 11 to 20 years in the federal public service 7 15 29 28 13 3 5 44 24 106
2017 More than 20 years in the federal public service 11 16 29 18 21 1 2 41 28 75
2014 Less than 3 years in the federal public service 0 17 18 10 32 0 23 54 22 22
2014 3 to 10 years in the federal public service 2 15 25 28 21 5 5 54 19 128
2014 11 to 20 years in the federal public service 15 9 27 28 13 1 6 44 26 95
2014 More than 20 years in the federal public service 7 12 32 16 28 2 3 45 21 56
2011 Less than 3 years in the federal public service 2 2 20 19 47 2 8 73 5 38
2011 3 to 10 years in the federal public service 4 6 24 36 21 1 9 62 11 105
2011 11 to 20 years in the federal public service 9 9 22 32 21 1 6 57 20 74
2011 More than 20 years in the federal public service 5 17 28 21 25 0 6 48 23 81
2008 Less than 3 years in the federal public service 0 11 20 28 24 4 13 63 13 46
2008 3 to 10 years in the federal public service 7 6 33 30 19 1 3 52 14 69
2008 11 to 20 years in the federal public service 2 10 8 53 24 0 3 79 12 59
2008 More than 20 years in the federal public service 3 3 31 38 20 2 2 60 7 87

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 0 3 6 40 37 8 6 90 3 29
2017 3 to 10 years in the federal public service 3 5 34 26 26 0 6 55 9 143
2017 11 to 20 years in the federal public service 6 13 39 27 12 1 2 40 20 106
2017 More than 20 years in the federal public service 10 14 30 30 12 0 2 44 26 75
2014 Less than 3 years in the federal public service 0 13 13 28 42 0 4 73 13 22
2014 3 to 10 years in the federal public service 1 6 27 37 25 1 3 65 7 129
2014 11 to 20 years in the federal public service 6 11 25 39 15 2 1 57 18 95
2014 More than 20 years in the federal public service 7 14 33 24 22 0 0 46 21 55
2011 Less than 3 years in the federal public service 0 4 11 40 34 0 10 83 5 38
2011 3 to 10 years in the federal public service 5 8 22 29 31 1 4 63 14 105
2011 11 to 20 years in the federal public service 3 9 37 38 13 0 0 51 12 74
2011 More than 20 years in the federal public service 6 14 35 25 14 2 2 41 21 81
2008 Less than 3 years in the federal public service 0 2 28 22 39 2 7 67 2 46
2008 3 to 10 years in the federal public service 6 9 33 29 22 1 0 51 15 69
2008 11 to 20 years in the federal public service 2 15 29 36 14 0 5 52 18 59
2008 More than 20 years in the federal public service 8 8 35 31 17 0 0 49 16 86

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 8 3 24 46 6 10 84 13 29
2017 3 to 10 years in the federal public service 16 19 22 20 18 1 5 40 37 144
2017 11 to 20 years in the federal public service 19 25 29 15 11 0 0 26 45 104
2017 More than 20 years in the federal public service 22 24 24 19 11 0 0 30 47 75
2014 Less than 3 years in the federal public service 4 12 36 10 24 5 9 39 19 22
2014 3 to 10 years in the federal public service 11 21 26 20 17 2 4 38 34 129
2014 11 to 20 years in the federal public service 16 24 39 11 9 0 1 21 40 95
2014 More than 20 years in the federal public service 24 28 26 9 14 0 0 23 51 56
2011 Less than 3 years in the federal public service 2 14 32 17 23 4 8 45 18 38
2011 3 to 10 years in the federal public service 14 10 25 27 21 1 3 49 25 105
2011 11 to 20 years in the federal public service 15 12 39 17 16 0 1 33 27 75
2011 More than 20 years in the federal public service 14 31 28 12 11 1 3 24 47 81
2008 Less than 3 years in the federal public service 4 7 13 24 37 7 9 72 13 46
2008 3 to 10 years in the federal public service 9 22 28 23 16 1 1 40 31 69
2008 11 to 20 years in the federal public service 10 29 22 27 7 0 5 36 41 59
2008 More than 20 years in the federal public service 16 17 38 15 13 1 0 28 34 87

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 9 17 9 25 23 8 49 27 29
2017 3 to 10 years in the federal public service 9 22 21 24 15 4 6 42 34 144
2017 11 to 20 years in the federal public service 9 23 36 23 7 1 0 31 33 106
2017 More than 20 years in the federal public service 19 16 31 19 8 0 6 28 38 75
2014 Less than 3 years in the federal public service 0 23 21 33 14 9 0 52 25 22
2014 3 to 10 years in the federal public service 14 17 27 22 15 1 3 39 33 129
2014 11 to 20 years in the federal public service 11 22 32 23 11 1 1 34 33 95
2014 More than 20 years in the federal public service 15 27 23 17 15 0 3 32 43 56
2011 Less than 3 years in the federal public service 9 6 29 10 32 2 11 49 18 38
2011 3 to 10 years in the federal public service 11 19 32 20 13 1 4 35 31 106
2011 11 to 20 years in the federal public service 13 18 28 28 8 1 4 37 33 75
2011 More than 20 years in the federal public service 8 30 31 21 10 1 0 31 38 80
2008 Less than 3 years in the federal public service 9 22 28 20 9 4 9 33 35 46
2008 3 to 10 years in the federal public service 17 23 29 19 9 1 1 28 42 69
2008 11 to 20 years in the federal public service 12 19 32 27 8 0 2 36 31 59
2008 More than 20 years in the federal public service 16 22 33 17 10 1 0 28 38 87

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 0 9 8 21 39 12 11 78 11 29
2017 3 to 10 years in the federal public service 9 15 22 26 16 4 8 47 28 144
2017 11 to 20 years in the federal public service 10 17 36 23 13 0 1 36 27 105
2017 More than 20 years in the federal public service 21 17 29 17 13 0 3 31 39 75
2014 Less than 3 years in the federal public service 4 9 17 38 24 0 8 67 14 22
2014 3 to 10 years in the federal public service 5 16 27 31 15 1 5 49 22 128
2014 11 to 20 years in the federal public service 12 21 37 16 11 1 1 28 34 94
2014 More than 20 years in the federal public service 18 19 30 11 20 2 0 32 37 56
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 89 6 0 0 0 0 5 100 0 29
2017 3 to 10 years in the federal public service 74 12 4 2 2 0 6 91 5 145
2017 11 to 20 years in the federal public service 71 19 3 2 1 0 3 94 3 105
2017 More than 20 years in the federal public service 74 15 6 0 3 0 3 91 3 75
2014 Less than 3 years in the federal public service 73 18 4 0 5 0 0 91 5 22
2014 3 to 10 years in the federal public service 76 17 2 3 1 0 2 95 4 129
2014 11 to 20 years in the federal public service 77 9 7 2 1 0 4 89 4 95
2014 More than 20 years in the federal public service 70 14 8 0 7 0 2 85 7 56
2011 Less than 3 years in the federal public service 90 6 2 0 0 0 2 98 0 38
2011 3 to 10 years in the federal public service 70 9 3 7 3 0 8 86 10 105
2011 11 to 20 years in the federal public service 68 18 4 4 4 1 1 88 8 75
2011 More than 20 years in the federal public service 67 20 3 6 2 0 1 88 9 81
2008 Less than 3 years in the federal public service 76 7 2 4 0 2 9 93 5 46
2008 3 to 10 years in the federal public service 61 16 6 6 6 0 6 82 12 69
2008 11 to 20 years in the federal public service 73 17 2 2 3 0 3 93 5 59
2008 More than 20 years in the federal public service 80 9 5 2 3 0 0 90 6 87

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 30 6 3 5 14 3 83 9 29
2017 3 to 10 years in the federal public service 25 15 15 19 15 7 4 45 37 144
2017 11 to 20 years in the federal public service 17 43 7 20 9 2 2 63 29 105
2017 More than 20 years in the federal public service 25 25 17 17 14 1 1 51 32 75
2014 Less than 3 years in the federal public service 36 27 14 5 5 10 4 73 11 22
2014 3 to 10 years in the federal public service 27 29 13 13 13 3 2 59 27 129
2014 11 to 20 years in the federal public service 26 32 18 8 14 1 2 60 22 95
2014 More than 20 years in the federal public service 35 31 9 13 10 0 2 68 23 56

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 34 3 0 8 3 0 89 8 29
2017 3 to 10 years in the federal public service 38 24 11 14 10 1 1 63 25 145
2017 11 to 20 years in the federal public service 41 35 9 11 5 0 0 75 16 105
2017 More than 20 years in the federal public service 44 28 5 11 12 0 0 72 23 75
2014 Less than 3 years in the federal public service 56 17 9 9 10 0 0 73 18 22
2014 3 to 10 years in the federal public service 40 29 12 7 13 0 0 69 20 129
2014 11 to 20 years in the federal public service 45 29 7 5 14 0 0 74 19 95
2014 More than 20 years in the federal public service 52 16 6 13 14 0 0 67 27 55

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 34 10 0 0 0 0 90 0 29
2017 3 to 10 years in the federal public service 31 31 17 14 6 1 1 63 20 144
2017 11 to 20 years in the federal public service 32 39 15 12 1 0 0 71 13 105
2017 More than 20 years in the federal public service 35 38 10 11 6 0 0 73 17 75
2014 Less than 3 years in the federal public service 37 40 4 19 0 0 0 77 19 22
2014 3 to 10 years in the federal public service 33 36 9 14 7 0 1 70 21 129
2014 11 to 20 years in the federal public service 31 46 10 8 4 0 0 77 13 94
2014 More than 20 years in the federal public service 39 32 7 14 8 0 0 71 22 56
2011 Less than 3 years in the federal public service 44 44 0 6 2 2 2 91 9 38
2011 3 to 10 years in the federal public service 35 39 7 13 6 0 0 74 19 106
2011 11 to 20 years in the federal public service 27 44 6 9 8 5 0 75 18 75
2011 More than 20 years in the federal public service 30 36 11 16 7 1 0 66 23 81
2008 Less than 3 years in the federal public service 42 44 0 4 7 2 0 89 11 45
2008 3 to 10 years in the federal public service 23 41 10 14 10 1 0 65 25 70
2008 11 to 20 years in the federal public service 24 49 8 14 3 0 2 74 17 59
2008 More than 20 years in the federal public service 25 45 8 14 5 2 1 73 19 87

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 18 23 0 0 11 0 75 0 29
2017 3 to 10 years in the federal public service 22 30 13 16 11 7 1 57 29 143
2017 11 to 20 years in the federal public service 34 25 15 15 5 4 3 63 21 106
2017 More than 20 years in the federal public service 37 17 9 15 11 11 0 60 30 75
2014 Less than 3 years in the federal public service 41 33 4 9 5 0 8 80 15 22
2014 3 to 10 years in the federal public service 30 28 15 9 10 7 1 63 21 129
2014 11 to 20 years in the federal public service 36 30 10 12 10 2 0 67 23 94
2014 More than 20 years in the federal public service 32 26 12 10 16 4 0 61 27 56
2011 Less than 3 years in the federal public service 46 22 14 6 6 6 0 72 13 38
2011 3 to 10 years in the federal public service 37 30 11 9 9 3 1 70 19 106
2011 11 to 20 years in the federal public service 33 31 13 8 10 5 0 67 19 75
2011 More than 20 years in the federal public service 24 26 16 20 12 2 0 51 33 81
2008 Less than 3 years in the federal public service 40 33 2 11 9 4 0 77 21 45
2008 3 to 10 years in the federal public service 26 28 10 17 14 4 0 56 33 69
2008 11 to 20 years in the federal public service 27 32 15 12 5 5 3 65 19 59
2008 More than 20 years in the federal public service 31 34 7 14 8 3 2 69 23 86

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 10 15 6 8 29 3 56 21 29
2017 3 to 10 years in the federal public service 12 18 19 20 20 9 2 33 46 144
2017 11 to 20 years in the federal public service 8 31 18 21 9 11 2 45 34 106
2017 More than 20 years in the federal public service 18 24 10 15 14 16 3 52 36 75
2014 Less than 3 years in the federal public service 15 19 17 18 0 23 9 49 26 22
2014 3 to 10 years in the federal public service 13 18 16 23 14 13 2 37 43 129
2014 11 to 20 years in the federal public service 10 24 20 15 18 11 1 39 38 94
2014 More than 20 years in the federal public service 16 21 11 29 14 7 2 41 47 56

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 28 6 8 0 0 0 86 8 29
2017 3 to 10 years in the federal public service 36 39 6 10 9 0 0 75 19 144
2017 11 to 20 years in the federal public service 41 37 6 11 5 0 0 78 16 105
2017 More than 20 years in the federal public service 37 45 11 4 2 0 0 82 7 75
2014 Less than 3 years in the federal public service 56 18 22 5 0 0 0 74 5 22
2014 3 to 10 years in the federal public service 36 40 14 7 3 0 0 76 10 129
2014 11 to 20 years in the federal public service 42 39 5 6 7 0 0 81 14 94
2014 More than 20 years in the federal public service 42 45 4 9 0 0 0 87 9 55
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 28 6 0 0 0 0 94 0 29
2017 3 to 10 years in the federal public service 39 36 9 7 7 0 2 77 14 145
2017 11 to 20 years in the federal public service 35 44 7 10 2 1 0 80 12 106
2017 More than 20 years in the federal public service 37 41 5 10 6 0 1 79 16 75
2014 Less than 3 years in the federal public service 42 54 0 0 0 0 4 100 0 22
2014 3 to 10 years in the federal public service 34 35 14 7 7 2 1 71 14 129
2014 11 to 20 years in the federal public service 40 30 7 13 11 0 0 69 23 95
2014 More than 20 years in the federal public service 41 26 11 13 9 0 0 67 22 56
2011 Less than 3 years in the federal public service 56 28 9 2 2 0 2 86 4 38
2011 3 to 10 years in the federal public service 37 31 14 6 12 1 0 68 18 106
2011 11 to 20 years in the federal public service 41 33 7 12 6 1 0 75 18 75
2011 More than 20 years in the federal public service 26 37 12 13 12 0 0 63 25 81
2008 Less than 3 years in the federal public service 58 27 9 4 0 0 2 86 5 45
2008 3 to 10 years in the federal public service 37 34 7 11 9 0 1 72 20 70
2008 11 to 20 years in the federal public service 32 39 10 7 10 2 0 72 17 59
2008 More than 20 years in the federal public service 35 35 8 7 14 1 0 71 21 86

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 20 6 0 0 0 0 94 0 29
2017 3 to 10 years in the federal public service 46 31 8 6 6 2 1 80 12 145
2017 11 to 20 years in the federal public service 38 37 13 10 3 0 0 74 13 105
2017 More than 20 years in the federal public service 46 22 16 8 5 1 1 70 14 75
2014 Less than 3 years in the federal public service 64 23 5 5 0 0 4 91 5 22
2014 3 to 10 years in the federal public service 43 25 12 5 8 4 1 72 14 129
2014 11 to 20 years in the federal public service 44 25 13 9 6 4 0 71 15 95
2014 More than 20 years in the federal public service 38 33 10 13 5 0 2 72 18 56
2011 Less than 3 years in the federal public service 65 24 8 0 2 0 0 90 2 38
2011 3 to 10 years in the federal public service 45 27 12 9 6 1 0 72 15 106
2011 11 to 20 years in the federal public service 51 28 9 7 5 0 0 79 12 75
2011 More than 20 years in the federal public service 34 30 14 11 7 2 0 66 19 80
2008 Less than 3 years in the federal public service 67 22 2 4 2 2 0 91 7 45
2008 3 to 10 years in the federal public service 37 29 16 9 7 3 0 68 16 70
2008 11 to 20 years in the federal public service 46 29 12 3 8 2 0 76 12 59
2008 More than 20 years in the federal public service 42 24 16 6 8 2 1 69 14 86

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 77 9 9 0 0 0 5 90 0 29
2017 3 to 10 years in the federal public service 43 31 12 5 6 1 1 76 12 145
2017 11 to 20 years in the federal public service 37 36 13 11 1 1 0 74 13 106
2017 More than 20 years in the federal public service 43 29 13 9 6 0 1 72 14 75
2014 Less than 3 years in the federal public service 64 27 4 5 0 0 0 91 5 22
2014 3 to 10 years in the federal public service 46 24 11 11 4 3 1 73 15 129
2014 11 to 20 years in the federal public service 33 38 7 11 11 0 0 72 21 95
2014 More than 20 years in the federal public service 35 36 12 9 9 0 0 70 18 56
2011 Less than 3 years in the federal public service 75 15 4 4 2 0 0 90 6 38
2011 3 to 10 years in the federal public service 43 21 17 13 4 1 0 65 17 106
2011 11 to 20 years in the federal public service 49 23 8 10 9 1 0 72 20 75
2011 More than 20 years in the federal public service 30 35 10 18 7 0 0 66 25 80
2008 Less than 3 years in the federal public service 58 29 7 7 0 0 0 87 7 45
2008 3 to 10 years in the federal public service 33 44 4 10 9 0 0 77 19 70
2008 11 to 20 years in the federal public service 49 25 10 8 7 0 0 75 15 59
2008 More than 20 years in the federal public service 43 30 8 5 13 1 0 74 18 86

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 95 5 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 80 10 3 2 1 0 4 93 4 145
2017 11 to 20 years in the federal public service 82 9 2 1 2 0 4 95 3 106
2017 More than 20 years in the federal public service 77 12 2 3 3 0 4 93 5 75
2014 Less than 3 years in the federal public service 100 0 0 0 0 0 0 100 0 22
2014 3 to 10 years in the federal public service 84 10 1 0 2 1 2 97 2 129
2014 11 to 20 years in the federal public service 83 6 3 0 3 0 5 94 3 95
2014 More than 20 years in the federal public service 82 9 4 0 3 0 2 93 3 56
2011 Less than 3 years in the federal public service 96 2 0 0 0 0 2 100 0 38
2011 3 to 10 years in the federal public service 82 5 2 4 4 1 3 91 7 105
2011 11 to 20 years in the federal public service 77 14 3 1 4 0 1 92 5 75
2011 More than 20 years in the federal public service 78 11 5 2 2 1 1 90 5 81
2008 Less than 3 years in the federal public service 91 4 0 0 0 0 4 100 0 45
2008 3 to 10 years in the federal public service 77 4 4 3 6 0 6 86 9 70
2008 11 to 20 years in the federal public service 79 14 2 0 3 0 2 95 4 58
2008 More than 20 years in the federal public service 93 4 0 1 2 0 0 96 4 85

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 81 14 3 0 0 0 3 97 0 29
2017 3 to 10 years in the federal public service 46 22 8 9 6 2 5 74 17 144
2017 11 to 20 years in the federal public service 48 22 12 9 7 1 1 71 16 106
2017 More than 20 years in the federal public service 55 28 9 4 2 1 1 85 6 75
2014 Less than 3 years in the federal public service 59 23 9 0 0 5 4 90 0 22
2014 3 to 10 years in the federal public service 49 23 8 6 4 5 5 80 10 129
2014 11 to 20 years in the federal public service 51 22 9 9 6 2 2 76 15 95
2014 More than 20 years in the federal public service 61 19 7 4 6 3 1 83 10 56
2011 Less than 3 years in the federal public service 58 20 4 6 7 0 4 82 14 38
2011 3 to 10 years in the federal public service 42 24 13 7 7 3 5 71 15 106
2011 11 to 20 years in the federal public service 47 28 9 4 4 3 5 82 8 75
2011 More than 20 years in the federal public service 51 21 11 5 6 1 5 77 11 81

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 89 8 3 0 0 0 0 97 0 29
2017 3 to 10 years in the federal public service 52 28 8 3 8 0 1 81 10 145
2017 11 to 20 years in the federal public service 52 29 7 6 6 0 0 81 12 105
2017 More than 20 years in the federal public service 47 40 2 3 7 0 1 88 10 75

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 86 11 3 0 0 0 0 97 0 29
2017 3 to 10 years in the federal public service 56 24 7 4 7 0 2 82 11 145
2017 11 to 20 years in the federal public service 54 26 8 4 6 2 0 82 10 106
2017 More than 20 years in the federal public service 53 29 11 3 2 0 1 83 6 75

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 78 22 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 51 29 7 4 8 0 1 81 12 144
2017 11 to 20 years in the federal public service 49 28 11 9 4 0 0 76 13 106
2017 More than 20 years in the federal public service 48 24 15 8 3 0 1 73 12 75
2014 Less than 3 years in the federal public service 69 9 18 4 0 0 0 78 4 22
2014 3 to 10 years in the federal public service 51 23 13 4 8 1 1 75 12 128
2014 11 to 20 years in the federal public service 43 31 7 12 6 1 0 75 18 95
2014 More than 20 years in the federal public service 55 23 9 2 11 0 0 78 13 56
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 38 20 10 16 5 10 0 65 24 18
2017 11 to 20 years in the federal public service 36 39 4 14 0 0 7 81 15 26
2017 More than 20 years in the federal public service 44 39 0 9 0 4 4 90 10 23
2014 3 to 10 years in the federal public service 54 31 8 0 0 0 7 92 0 13
2014 11 to 20 years in the federal public service 46 40 9 0 5 0 0 86 5 23
2014 More than 20 years in the federal public service 40 35 11 8 0 6 0 80 9 20

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 15 0 3 0 10 0 97 3 29
2017 3 to 10 years in the federal public service 39 31 13 8 7 2 0 71 16 145
2017 11 to 20 years in the federal public service 22 41 20 8 8 2 0 64 16 106
2017 More than 20 years in the federal public service 26 36 15 8 14 1 0 63 22 75
2014 Less than 3 years in the federal public service 46 23 18 5 0 5 4 76 5 22
2014 3 to 10 years in the federal public service 34 33 13 9 8 3 0 69 17 129
2014 11 to 20 years in the federal public service 23 37 10 11 14 5 0 63 26 95
2014 More than 20 years in the federal public service 32 33 16 7 8 4 0 68 16 56
2011 Less than 3 years in the federal public service 46 35 9 4 6 0 0 81 10 38
2011 3 to 10 years in the federal public service 31 30 22 10 6 2 0 62 16 106
2011 11 to 20 years in the federal public service 26 34 14 10 13 4 0 62 24 75
2011 More than 20 years in the federal public service 16 30 22 13 13 5 1 48 28 81

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 32 8 3 0 0 0 89 3 29
2017 3 to 10 years in the federal public service 32 35 10 13 10 1 0 67 24 145
2017 11 to 20 years in the federal public service 27 32 19 13 9 1 0 59 21 106
2017 More than 20 years in the federal public service 22 32 6 22 15 2 0 56 38 75
2014 Less than 3 years in the federal public service 33 31 19 9 5 0 4 67 14 22
2014 3 to 10 years in the federal public service 26 35 18 11 9 2 0 62 20 129
2014 11 to 20 years in the federal public service 26 33 12 12 15 2 0 61 27 95
2014 More than 20 years in the federal public service 27 32 20 11 8 2 0 60 19 56
2011 Less than 3 years in the federal public service 68 17 14 2 0 0 0 84 2 38
2011 3 to 10 years in the federal public service 34 31 14 10 9 0 0 66 20 106
2011 11 to 20 years in the federal public service 24 42 8 10 14 1 0 68 24 75
2011 More than 20 years in the federal public service 22 34 17 12 14 1 0 56 27 81
2008 Less than 3 years in the federal public service 52 30 4 9 4 0 0 83 13 46
2008 3 to 10 years in the federal public service 20 27 19 20 11 3 0 49 32 70
2008 11 to 20 years in the federal public service 32 37 14 7 8 2 0 71 16 59
2008 More than 20 years in the federal public service 32 34 8 13 11 1 0 67 24 87

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 18 10 0 3 14 0 84 4 29
2017 3 to 10 years in the federal public service 28 27 15 19 10 2 0 56 29 145
2017 11 to 20 years in the federal public service 19 35 22 11 11 3 0 55 22 106
2017 More than 20 years in the federal public service 15 35 10 23 14 3 0 51 38 75
2014 Less than 3 years in the federal public service 28 31 23 13 0 0 4 62 13 22
2014 3 to 10 years in the federal public service 24 37 19 11 7 2 0 62 19 129
2014 11 to 20 years in the federal public service 21 36 13 9 16 5 0 59 26 95
2014 More than 20 years in the federal public service 19 33 22 14 9 2 0 53 24 56
2011 Less than 3 years in the federal public service 33 49 13 2 0 2 0 84 2 38
2011 3 to 10 years in the federal public service 28 37 10 14 9 3 0 67 23 106
2011 11 to 20 years in the federal public service 19 41 13 9 12 6 0 65 22 75
2011 More than 20 years in the federal public service 13 35 21 17 10 4 0 50 28 81
2008 Less than 3 years in the federal public service 46 24 11 7 7 7 0 74 14 46
2008 3 to 10 years in the federal public service 10 39 17 17 14 3 0 50 32 70
2008 11 to 20 years in the federal public service 20 46 12 14 5 3 0 68 19 59
2008 More than 20 years in the federal public service 20 43 14 10 11 2 0 64 22 87

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 28 8 8 0 3 0 84 8 29
2017 3 to 10 years in the federal public service 30 28 12 14 11 5 0 61 27 145
2017 11 to 20 years in the federal public service 30 27 20 9 10 5 0 60 19 106
2017 More than 20 years in the federal public service 31 23 19 13 13 1 0 55 26 75
2014 Less than 3 years in the federal public service 41 18 18 13 5 4 0 62 19 22
2014 3 to 10 years in the federal public service 24 29 16 11 16 3 0 55 28 129
2014 11 to 20 years in the federal public service 21 25 15 7 19 11 0 53 30 95
2014 More than 20 years in the federal public service 22 34 15 15 9 6 0 59 26 56
2011 Less than 3 years in the federal public service 44 30 19 6 0 0 0 75 6 38
2011 3 to 10 years in the federal public service 32 33 11 12 9 3 0 67 21 106
2011 11 to 20 years in the federal public service 33 34 8 10 13 3 0 68 24 75
2011 More than 20 years in the federal public service 20 36 17 15 8 4 0 58 24 81
2008 Less than 3 years in the federal public service 46 28 7 7 4 9 0 81 12 46
2008 3 to 10 years in the federal public service 17 27 19 14 16 7 0 48 32 70
2008 11 to 20 years in the federal public service 22 46 12 7 8 5 0 71 16 59
2008 More than 20 years in the federal public service 22 36 13 15 9 6 0 61 26 87

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 31 8 0 0 6 5 91 0 29
2017 3 to 10 years in the federal public service 22 32 14 21 11 1 0 54 32 145
2017 11 to 20 years in the federal public service 20 34 17 15 12 2 0 55 28 106
2017 More than 20 years in the federal public service 15 42 12 15 15 0 0 57 31 74
2014 Less than 3 years in the federal public service 33 31 18 14 0 0 4 67 14 22
2014 3 to 10 years in the federal public service 21 36 16 13 11 3 0 59 24 129
2014 11 to 20 years in the federal public service 17 41 10 13 17 2 0 59 31 94
2014 More than 20 years in the federal public service 19 38 5 25 11 2 0 58 37 56
2011 Less than 3 years in the federal public service 35 55 4 4 2 0 0 90 6 38
2011 3 to 10 years in the federal public service 28 40 9 10 10 3 0 71 21 106
2011 11 to 20 years in the federal public service 25 37 13 13 10 3 0 63 24 75
2011 More than 20 years in the federal public service 7 37 19 18 18 1 0 45 36 81
2008 Less than 3 years in the federal public service 51 26 9 6 6 2 0 78 13 47
2008 3 to 10 years in the federal public service 11 41 13 16 17 1 0 54 33 70
2008 11 to 20 years in the federal public service 19 46 14 12 10 0 0 64 22 59
2008 More than 20 years in the federal public service 22 43 9 13 13 1 0 65 26 87
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 37 3 0 0 0 0 97 0 29
2017 3 to 10 years in the federal public service 37 40 16 3 4 0 0 77 7 145
2017 11 to 20 years in the federal public service 40 38 13 7 2 0 0 78 9 106
2017 More than 20 years in the federal public service 36 35 15 7 6 0 0 71 13 75
2014 Less than 3 years in the federal public service 42 45 12 0 0 0 0 88 0 22
2014 3 to 10 years in the federal public service 34 43 13 4 5 1 0 78 8 129
2014 11 to 20 years in the federal public service 37 39 10 4 8 2 0 77 13 95
2014 More than 20 years in the federal public service 31 44 14 8 4 0 0 75 11 56
2011 Less than 3 years in the federal public service 49 28 14 9 0 0 0 77 9 38
2011 3 to 10 years in the federal public service 34 45 9 8 5 0 0 79 13 106
2011 11 to 20 years in the federal public service 38 39 15 3 5 0 0 77 8 75
2011 More than 20 years in the federal public service 31 48 8 9 4 0 0 79 12 80

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 36 0 0 0 3 0 100 0 29
2017 3 to 10 years in the federal public service 53 36 4 3 2 2 0 91 5 144
2017 11 to 20 years in the federal public service 48 43 8 1 0 0 0 91 1 106
2017 More than 20 years in the federal public service 49 39 6 4 1 1 0 89 5 75
2014 Less than 3 years in the federal public service 59 36 5 0 0 0 0 95 0 22
2014 3 to 10 years in the federal public service 47 42 8 1 1 1 0 91 2 129
2014 11 to 20 years in the federal public service 56 33 3 2 3 2 0 91 5 95
2014 More than 20 years in the federal public service 53 38 2 6 0 2 0 92 6 56
2011 Less than 3 years in the federal public service 67 29 4 0 0 0 0 96 0 38
2011 3 to 10 years in the federal public service 50 32 10 5 4 0 0 82 9 105
2011 11 to 20 years in the federal public service 60 28 5 1 4 1 0 90 5 75
2011 More than 20 years in the federal public service 48 41 6 4 0 1 0 90 4 80

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 26 3 3 0 3 0 93 3 29
2017 3 to 10 years in the federal public service 43 29 8 11 5 3 1 74 17 145
2017 11 to 20 years in the federal public service 40 37 11 5 5 3 0 79 10 106
2017 More than 20 years in the federal public service 43 29 12 9 5 1 0 73 14 75
2014 Less than 3 years in the federal public service 51 26 10 4 0 5 5 84 5 22
2014 3 to 10 years in the federal public service 40 41 9 4 5 1 0 82 9 129
2014 11 to 20 years in the federal public service 42 29 10 9 5 5 0 75 15 95
2014 More than 20 years in the federal public service 51 30 4 4 8 4 0 84 13 56
2011 Less than 3 years in the federal public service 63 11 16 2 2 6 0 79 4 38
2011 3 to 10 years in the federal public service 41 29 9 10 8 2 1 73 18 105
2011 11 to 20 years in the federal public service 36 37 8 6 12 1 0 74 18 75
2011 More than 20 years in the federal public service 27 33 14 19 4 4 0 62 24 80
2008 Less than 3 years in the federal public service 65 22 7 4 2 0 0 87 7 46
2008 3 to 10 years in the federal public service 33 26 20 10 7 4 0 61 18 70
2008 11 to 20 years in the federal public service 37 27 7 17 10 2 0 66 28 59
2008 More than 20 years in the federal public service 44 33 6 9 3 5 0 81 13 87

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 18 12 3 0 11 0 83 4 29
2017 3 to 10 years in the federal public service 27 31 19 13 5 5 0 61 19 145
2017 11 to 20 years in the federal public service 24 29 25 9 6 6 1 58 15 105
2017 More than 20 years in the federal public service 31 28 18 15 6 1 0 60 22 75
2014 Less than 3 years in the federal public service 40 36 15 0 9 0 0 76 9 22
2014 3 to 10 years in the federal public service 22 37 18 12 8 3 1 61 20 129
2014 11 to 20 years in the federal public service 25 34 16 13 8 3 0 61 22 95
2014 More than 20 years in the federal public service 27 38 15 10 4 4 2 69 15 55
2011 Less than 3 years in the federal public service 36 20 24 11 4 4 0 59 16 38
2011 3 to 10 years in the federal public service 25 34 21 8 4 5 2 63 14 106
2011 11 to 20 years in the federal public service 23 37 14 12 9 5 0 63 22 75
2011 More than 20 years in the federal public service 19 31 19 9 13 7 1 54 24 81

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 18 10 0 5 18 5 80 6 29
2017 3 to 10 years in the federal public service 19 21 15 16 16 8 5 46 36 145
2017 11 to 20 years in the federal public service 17 28 19 23 8 5 0 47 33 106
2017 More than 20 years in the federal public service 28 19 14 9 22 7 0 51 34 74
2014 Less than 3 years in the federal public service 27 21 10 5 10 10 17 66 19 22
2014 3 to 10 years in the federal public service 20 21 20 15 13 6 4 46 32 129
2014 11 to 20 years in the federal public service 17 24 14 13 21 12 0 46 39 95
2014 More than 20 years in the federal public service 17 33 11 12 23 2 1 52 36 56
2011 Less than 3 years in the federal public service 42 6 15 18 4 2 14 57 26 38
2011 3 to 10 years in the federal public service 18 27 15 12 16 3 9 51 32 106
2011 11 to 20 years in the federal public service 24 25 14 14 12 10 1 55 29 75
2011 More than 20 years in the federal public service 16 24 23 17 16 1 4 42 35 79

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 77 6 9 0 0 0 8 90 0 29
2017 3 to 10 years in the federal public service 67 17 7 4 3 0 3 87 6 144
2017 11 to 20 years in the federal public service 67 14 6 5 3 2 4 85 9 106
2017 More than 20 years in the federal public service 64 17 4 7 4 2 3 84 12 75
2014 Less than 3 years in the federal public service 74 16 0 5 0 0 5 95 5 22
2014 3 to 10 years in the federal public service 67 16 6 6 3 1 2 85 9 129
2014 11 to 20 years in the federal public service 65 16 5 4 2 0 8 88 6 95
2014 More than 20 years in the federal public service 63 18 7 3 7 0 2 82 10 56

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 97 3 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 75 14 1 3 2 1 4 93 5 145
2017 11 to 20 years in the federal public service 69 18 8 1 0 1 3 91 1 106
2017 More than 20 years in the federal public service 67 19 4 2 3 0 5 90 6 75
2014 Less than 3 years in the federal public service 86 14 0 0 0 0 0 100 0 22
2014 3 to 10 years in the federal public service 68 19 4 5 2 1 1 90 7 129
2014 11 to 20 years in the federal public service 64 17 6 5 2 2 4 86 7 95
2014 More than 20 years in the federal public service 69 15 7 4 4 0 2 85 8 56
2011 Less than 3 years in the federal public service 86 14 0 0 0 0 0 100 0 38
2011 3 to 10 years in the federal public service 63 21 10 0 1 0 5 89 1 104
2011 11 to 20 years in the federal public service 71 22 4 1 0 0 3 95 1 75
2011 More than 20 years in the federal public service 58 25 9 5 1 1 1 85 6 81
2008 Less than 3 years in the federal public service 87 7 2 0 0 0 4 98 0 46
2008 3 to 10 years in the federal public service 63 17 9 6 3 0 3 82 9 70
2008 11 to 20 years in the federal public service 76 15 3 0 3 0 2 93 3 59
2008 More than 20 years in the federal public service 70 21 3 2 2 1 0 92 5 87

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 31 6 6 0 6 5 87 7 29
2017 3 to 10 years in the federal public service 29 28 16 12 10 3 3 61 23 145
2017 11 to 20 years in the federal public service 28 30 17 16 7 2 0 59 23 106
2017 More than 20 years in the federal public service 24 33 15 11 10 7 0 62 22 75
2014 Less than 3 years in the federal public service 46 32 12 5 5 0 0 78 10 22
2014 3 to 10 years in the federal public service 18 31 20 14 13 4 1 52 28 129
2014 11 to 20 years in the federal public service 21 35 15 13 12 3 1 59 26 95
2014 More than 20 years in the federal public service 21 41 18 9 9 2 0 63 19 56
2011 Less than 3 years in the federal public service 35 42 9 9 0 2 2 80 10 38
2011 3 to 10 years in the federal public service 26 35 13 16 8 1 1 63 24 106
2011 11 to 20 years in the federal public service 34 30 13 6 12 5 0 68 19 75
2011 More than 20 years in the federal public service 27 33 16 12 7 4 1 63 20 81
2008 Less than 3 years in the federal public service 41 28 13 7 7 2 2 73 14 46
2008 3 to 10 years in the federal public service 23 33 13 19 13 0 0 56 31 70
2008 11 to 20 years in the federal public service 29 39 12 15 5 0 0 68 20 59
2008 More than 20 years in the federal public service 24 32 11 21 9 1 1 58 31 87

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 23 11 12 6 3 6 68 20 29
2017 3 to 10 years in the federal public service 21 21 15 16 16 3 8 47 36 145
2017 11 to 20 years in the federal public service 16 27 18 18 16 5 0 45 36 105
2017 More than 20 years in the federal public service 16 23 19 11 24 0 6 41 38 75
2014 Less than 3 years in the federal public service 27 23 13 4 25 0 8 54 32 22
2014 3 to 10 years in the federal public service 17 21 16 17 23 2 4 41 42 129
2014 11 to 20 years in the federal public service 16 21 17 22 20 1 2 38 44 95
2014 More than 20 years in the federal public service 17 22 20 17 19 0 5 41 38 56
2011 Less than 3 years in the federal public service 25 28 26 6 2 2 11 60 10 38
2011 3 to 10 years in the federal public service 21 39 9 9 15 0 7 64 26 106
2011 11 to 20 years in the federal public service 18 22 11 19 19 1 9 44 43 75
2011 More than 20 years in the federal public service 14 18 24 17 16 2 9 36 36 80
2008 Less than 3 years in the federal public service 37 30 7 7 7 0 13 78 15 46
2008 3 to 10 years in the federal public service 9 30 16 19 21 0 6 41 42 70
2008 11 to 20 years in the federal public service 19 25 15 25 10 0 5 46 38 59
2008 More than 20 years in the federal public service 10 34 16 15 20 1 3 47 36 87

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 33 11 0 0 9 0 88 0 28
2017 3 to 10 years in the federal public service 24 35 18 8 10 5 1 62 19 145
2017 11 to 20 years in the federal public service 25 32 25 8 5 5 0 60 13 106
2017 More than 20 years in the federal public service 26 32 11 10 15 5 0 62 27 75

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 23 12 0 0 0 0 88 0 29
2017 3 to 10 years in the federal public service 45 32 10 5 4 4 0 80 10 145
2017 11 to 20 years in the federal public service 47 29 14 3 3 2 1 79 7 105
2017 More than 20 years in the federal public service 45 30 13 1 10 1 0 76 11 75
2014 Less than 3 years in the federal public service 59 17 4 5 5 10 0 85 11 22
2014 3 to 10 years in the federal public service 46 27 17 5 1 4 0 76 6 128
2014 11 to 20 years in the federal public service 48 26 9 8 4 4 2 78 12 95
2014 More than 20 years in the federal public service 41 38 13 4 2 2 0 81 6 56

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 25 3 0 0 0 0 97 0 29
2017 3 to 10 years in the federal public service 41 29 16 8 5 1 0 71 13 145
2017 11 to 20 years in the federal public service 42 42 13 1 2 0 0 84 3 105
2017 More than 20 years in the federal public service 40 34 15 7 4 0 0 74 11 75
2014 Less than 3 years in the federal public service 64 18 10 9 0 0 0 82 9 22
2014 3 to 10 years in the federal public service 49 32 11 5 3 1 0 81 7 129
2014 11 to 20 years in the federal public service 41 31 13 9 6 0 0 72 15 95
2014 More than 20 years in the federal public service 37 44 15 4 0 0 0 81 4 56
2011 Less than 3 years in the federal public service 72 22 2 4 0 0 0 94 4 38
2011 3 to 10 years in the federal public service 44 40 5 8 3 0 0 84 11 105
2011 11 to 20 years in the federal public service 40 35 8 9 5 3 0 78 14 75
2011 More than 20 years in the federal public service 27 46 12 9 2 2 0 75 12 81

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 25 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 52 28 7 9 4 0 0 81 12 145
2017 11 to 20 years in the federal public service 50 33 11 4 2 0 0 83 6 105
2017 More than 20 years in the federal public service 42 34 9 9 6 0 0 77 15 75
2014 Less than 3 years in the federal public service 72 23 0 5 0 0 0 95 5 22
2014 3 to 10 years in the federal public service 53 33 7 2 4 0 0 86 7 129
2014 11 to 20 years in the federal public service 55 26 4 9 5 0 0 82 14 95
2014 More than 20 years in the federal public service 49 36 7 2 6 0 0 85 8 56
2011 Less than 3 years in the federal public service 90 8 2 0 0 0 0 98 0 38
2011 3 to 10 years in the federal public service 53 30 8 5 4 0 0 83 10 105
2011 11 to 20 years in the federal public service 55 28 5 6 5 0 0 83 12 75
2011 More than 20 years in the federal public service 40 36 8 7 8 0 0 76 15 81
2008 Less than 3 years in the federal public service 77 17 4 0 2 0 0 94 2 47
2008 3 to 10 years in the federal public service 34 37 14 10 4 0 0 71 14 70
2008 11 to 20 years in the federal public service 39 41 8 8 3 0 0 80 12 59
2008 More than 20 years in the federal public service 49 31 3 9 7 0 0 80 16 87

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 34 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 44 26 15 8 6 1 0 71 14 145
2017 11 to 20 years in the federal public service 36 24 25 9 6 0 0 60 15 104
2017 More than 20 years in the federal public service 35 30 15 8 11 0 1 66 19 75
2014 Less than 3 years in the federal public service 63 28 9 0 0 0 0 91 0 22
2014 3 to 10 years in the federal public service 38 33 13 8 7 0 0 72 15 128
2014 11 to 20 years in the federal public service 29 35 16 9 10 1 0 65 19 95
2014 More than 20 years in the federal public service 37 37 15 8 4 0 0 74 11 56
2011 Less than 3 years in the federal public service 75 17 6 2 0 0 0 92 2 38
2011 3 to 10 years in the federal public service 46 27 10 8 8 1 0 74 16 106
2011 11 to 20 years in the federal public service 50 23 15 4 8 0 0 73 12 75
2011 More than 20 years in the federal public service 25 41 16 10 7 1 0 67 17 81

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 77 23 0 0 0 0 0 100 0 29
2017 3 to 10 years in the federal public service 39 35 10 10 5 1 0 75 15 145
2017 11 to 20 years in the federal public service 35 32 22 5 6 1 0 67 11 106
2017 More than 20 years in the federal public service 37 32 12 11 8 0 0 69 19 75
2014 Less than 3 years in the federal public service 68 19 9 5 0 0 0 86 5 22
2014 3 to 10 years in the federal public service 38 38 13 7 5 0 0 76 11 129
2014 11 to 20 years in the federal public service 31 39 12 8 9 0 0 71 17 95
2014 More than 20 years in the federal public service 35 43 13 9 0 0 0 78 9 56
2011 Less than 3 years in the federal public service 74 20 4 2 0 0 0 94 2 38
2011 3 to 10 years in the federal public service 43 33 10 7 7 0 0 77 14 106
2011 11 to 20 years in the federal public service 50 24 10 9 6 0 0 74 15 75
2011 More than 20 years in the federal public service 30 44 12 7 7 0 0 74 14 81
2008 Less than 3 years in the federal public service 66 26 4 2 2 0 0 91 4 47
2008 3 to 10 years in the federal public service 40 30 13 11 4 1 0 71 16 70
2008 11 to 20 years in the federal public service 36 37 17 7 3 0 0 73 10 59
2008 More than 20 years in the federal public service 46 36 6 9 3 0 0 82 13 87

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 14 3 6 3 3 0 87 10 29
2017 3 to 10 years in the federal public service 40 23 9 14 8 4 2 67 24 145
2017 11 to 20 years in the federal public service 31 25 19 12 8 4 0 59 21 104
2017 More than 20 years in the federal public service 34 24 20 7 11 2 2 61 18 75
2014 Less than 3 years in the federal public service 59 19 9 13 0 0 0 78 13 22
2014 3 to 10 years in the federal public service 43 26 10 11 8 2 0 70 20 129
2014 11 to 20 years in the federal public service 33 19 14 17 11 4 1 56 30 95
2014 More than 20 years in the federal public service 38 33 12 4 8 4 2 75 12 56
2011 Less than 3 years in the federal public service 67 21 6 2 0 2 2 91 2 38
2011 3 to 10 years in the federal public service 39 22 22 9 8 2 0 61 17 106
2011 11 to 20 years in the federal public service 45 15 13 7 12 4 5 66 20 75
2011 More than 20 years in the federal public service 36 28 16 6 6 6 2 70 13 81
2008 Less than 3 years in the federal public service 38 30 9 4 4 6 9 80 10 47
2008 3 to 10 years in the federal public service 34 24 11 17 9 3 1 61 27 70
2008 11 to 20 years in the federal public service 32 22 14 12 10 10 0 60 25 59
2008 More than 20 years in the federal public service 47 25 8 7 6 6 1 78 14 87
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 25 46 28 29
2017 3 to 10 years in the federal public service 29 37 34 145
2017 11 to 20 years in the federal public service 19 41 40 104
2017 More than 20 years in the federal public service 30 34 36 75
2014 Less than 3 years in the federal public service 9 68 23 22
2014 3 to 10 years in the federal public service 30 33 38 129
2014 11 to 20 years in the federal public service 26 41 34 95
2014 More than 20 years in the federal public service 21 51 28 56
2011 Less than 3 years in the federal public service 20 49 30 38
2011 3 to 10 years in the federal public service 39 32 29 106
2011 11 to 20 years in the federal public service 18 52 30 75
2011 More than 20 years in the federal public service 34 44 22 81

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 3 to 10 years in the federal public service 13 13 41 11 10 12 40
2017 11 to 20 years in the federal public service 15 24 61 0 0 0 21
2017 More than 20 years in the federal public service 70 8 17 4 0 0 22
2014 3 to 10 years in the federal public service 3 19 57 3 9999 19 38
2014 11 to 20 years in the federal public service 12 22 54 8 9999 4 25
2014 More than 20 years in the federal public service 70 15 15 0 9999 0 13
2011 Less than 3 years in the federal public service 0 40 30 0 9999 30 10
2011 3 to 10 years in the federal public service 2 30 43 9 9999 15 43
2011 11 to 20 years in the federal public service 14 21 43 7 9999 14 14
2011 More than 20 years in the federal public service 68 7 14 4 9999 7 28
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 21 79 145
2017 11 to 20 years in the federal public service 19 81 106
2017 More than 20 years in the federal public service 23 77 75
2014 3 to 10 years in the federal public service 25 75 129
2014 11 to 20 years in the federal public service 22 78 95
2014 More than 20 years in the federal public service 15 85 56

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 71 31
2017 11 to 20 years in the federal public service 57 20
2017 More than 20 years in the federal public service 41 18
2014 3 to 10 years in the federal public service 66 32
2014 11 to 20 years in the federal public service 45 21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 58 31
2017 11 to 20 years in the federal public service 68 20
2017 More than 20 years in the federal public service 67 18
2014 3 to 10 years in the federal public service 72 32
2014 11 to 20 years in the federal public service 67 21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 20
2014 3 to 10 years in the federal public service 0 32

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 20
2017 More than 20 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 32

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 More than 20 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 55 31
2017 11 to 20 years in the federal public service 37 20
2017 More than 20 years in the federal public service 40 18
2014 3 to 10 years in the federal public service 34 32
2014 11 to 20 years in the federal public service 42 21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 32 31
2017 11 to 20 years in the federal public service 29 20
2017 More than 20 years in the federal public service 33 18
2014 3 to 10 years in the federal public service 47 32
2014 11 to 20 years in the federal public service 51 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 38 31
2017 11 to 20 years in the federal public service 47 20
2017 More than 20 years in the federal public service 41 18
2014 3 to 10 years in the federal public service 46 32
2014 11 to 20 years in the federal public service 68 21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 54 31
2017 11 to 20 years in the federal public service 27 20
2017 More than 20 years in the federal public service 57 18
2014 3 to 10 years in the federal public service 43 32
2014 11 to 20 years in the federal public service 54 21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 38 31
2017 11 to 20 years in the federal public service 25 20
2014 3 to 10 years in the federal public service 37 32
2014 11 to 20 years in the federal public service 61 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 61 31
2017 11 to 20 years in the federal public service 49 20
2017 More than 20 years in the federal public service 58 18
2014 3 to 10 years in the federal public service 66 32
2014 11 to 20 years in the federal public service 51 21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 55 31
2017 11 to 20 years in the federal public service 30 20
2017 More than 20 years in the federal public service 31 18
2014 3 to 10 years in the federal public service 38 32
2014 11 to 20 years in the federal public service 37 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 20
2017 More than 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 32
2014 11 to 20 years in the federal public service 0 21

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 41 31
2017 11 to 20 years in the federal public service 54 20
2017 More than 20 years in the federal public service 48 18
2014 3 to 10 years in the federal public service 52 32
2014 11 to 20 years in the federal public service 66 21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 27 31
2014 3 to 10 years in the federal public service 38 32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 23 31
2014 3 to 10 years in the federal public service 18 32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 57 31
2017 11 to 20 years in the federal public service 66 20
2017 More than 20 years in the federal public service 74 18
2014 3 to 10 years in the federal public service 60 32
2014 11 to 20 years in the federal public service 62 21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 36 31
2017 11 to 20 years in the federal public service 32 20
2017 More than 20 years in the federal public service 47 18
2014 3 to 10 years in the federal public service 37 32
2014 11 to 20 years in the federal public service 42 21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 20

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 25 20
2017 More than 20 years in the federal public service 43 18
2014 3 to 10 years in the federal public service 35 32
2014 11 to 20 years in the federal public service 40 21

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 20

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 24 20
2017 More than 20 years in the federal public service 0 18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 28 31
2014 3 to 10 years in the federal public service 21 32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 16 30
2017 More than 20 years in the federal public service 0 16
2014 11 to 20 years in the federal public service 26 20

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 16

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 16
2014 3 to 10 years in the federal public service 18 29

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 19
2017 More than 20 years in the federal public service 0 16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 23 30
2014 3 to 10 years in the federal public service 22 29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 30

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 42 30
2017 11 to 20 years in the federal public service 40 19
2017 More than 20 years in the federal public service 52 16
2014 3 to 10 years in the federal public service 48 29
2014 11 to 20 years in the federal public service 60 20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 30
2017 11 to 20 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 0 29
2014 11 to 20 years in the federal public service 0 20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 63 30
2017 11 to 20 years in the federal public service 85 19
2017 More than 20 years in the federal public service 46 16
2014 3 to 10 years in the federal public service 67 29
2014 11 to 20 years in the federal public service 36 20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 30
2017 11 to 20 years in the federal public service 0 19
2017 More than 20 years in the federal public service 0 16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 90 10 31
2017 11 to 20 years in the federal public service 96 4 20
2017 More than 20 years in the federal public service 100 0 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 14 9 0 5 31 8 78 8 29
2017 3 to 10 years in the federal public service 20 12 20 10 11 20 7 43 29 145
2017 11 to 20 years in the federal public service 22 24 23 4 7 17 3 58 13 106
2017 More than 20 years in the federal public service 23 16 11 17 16 15 1 47 39 75
2014 Less than 3 years in the federal public service 41 0 14 0 0 27 18 75 0 22
2014 3 to 10 years in the federal public service 16 21 20 11 8 18 7 49 25 129
2014 11 to 20 years in the federal public service 13 23 19 5 16 23 2 47 28 95
2014 More than 20 years in the federal public service 24 23 16 9 11 14 2 57 25 56

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 23 16 0 0 0 0 84 0 29
2017 3 to 10 years in the federal public service 30 23 19 10 7 7 3 60 20 144
2017 11 to 20 years in the federal public service 31 36 19 6 5 3 0 69 11 105
2017 More than 20 years in the federal public service 36 26 12 11 14 1 0 62 25 75
2014 Less than 3 years in the federal public service 60 13 14 4 5 4 0 77 9 22
2014 3 to 10 years in the federal public service 26 26 22 8 8 10 0 58 18 129
2014 11 to 20 years in the federal public service 27 28 18 6 13 9 0 60 21 95
2014 More than 20 years in the federal public service 33 26 17 9 6 7 3 65 17 56
2011 Less than 3 years in the federal public service 56 14 25 2 0 2 0 72 2 38
2011 3 to 10 years in the federal public service 35 37 11 6 5 6 0 76 12 106
2011 11 to 20 years in the federal public service 49 23 15 6 4 3 0 74 10 75
2011 More than 20 years in the federal public service 33 38 7 11 7 4 0 74 18 81
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 9 12 15 0 6 23 61 22 29
2017 3 to 10 years in the federal public service 23 42 6 6 2 2 19 82 10 145
2017 11 to 20 years in the federal public service 42 41 9 2 0 1 5 89 2 106
2017 More than 20 years in the federal public service 32 43 7 0 0 2 16 91 0 75
2014 Less than 3 years in the federal public service 10 37 16 5 0 5 28 69 8 22
2014 3 to 10 years in the federal public service 24 49 13 4 2 0 9 80 6 129
2014 11 to 20 years in the federal public service 33 49 4 3 0 2 7 91 4 94
2014 More than 20 years in the federal public service 32 50 0 2 0 2 14 98 2 56
2011 Less than 3 years in the federal public service 12 32 6 11 0 4 34 71 18 38
2011 3 to 10 years in the federal public service 17 46 9 5 3 1 20 79 10 106
2011 11 to 20 years in the federal public service 32 42 4 5 1 0 16 88 8 74
2011 More than 20 years in the federal public service 32 44 7 3 0 0 13 88 4 81
2008 Less than 3 years in the federal public service 13 34 13 13 6 6 15 59 24 47
2008 3 to 10 years in the federal public service 20 37 14 9 1 1 17 70 12 70
2008 11 to 20 years in the federal public service 21 47 7 10 0 0 16 80 12 58
2008 More than 20 years in the federal public service 32 41 6 6 1 0 14 85 8 87

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 9 25 0 0 21 18 59 0 29
2017 3 to 10 years in the federal public service 13 21 17 5 4 20 20 57 15 144
2017 11 to 20 years in the federal public service 25 18 24 9 2 15 7 55 14 106
2017 More than 20 years in the federal public service 20 27 17 5 5 14 12 63 14 75
2014 Less than 3 years in the federal public service 14 10 15 5 5 23 28 49 20 22
2014 3 to 10 years in the federal public service 10 26 22 6 9 12 14 49 21 129
2014 11 to 20 years in the federal public service 16 25 16 6 9 19 9 57 20 94
2014 More than 20 years in the federal public service 20 40 12 10 2 9 7 71 14 56
2011 Less than 3 years in the federal public service 10 8 23 6 0 21 32 39 13 38
2011 3 to 10 years in the federal public service 13 24 22 8 7 10 16 50 20 105
2011 11 to 20 years in the federal public service 20 25 13 10 5 17 10 61 22 74
2011 More than 20 years in the federal public service 20 29 12 16 1 11 11 63 22 81

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 15 3 0 0 9 18 96 0 29
2017 3 to 10 years in the federal public service 41 28 7 2 2 4 17 87 4 144
2017 11 to 20 years in the federal public service 48 25 12 5 0 4 7 81 5 106
2017 More than 20 years in the federal public service 33 31 10 3 0 6 17 83 4 75
2014 Less than 3 years in the federal public service 34 10 10 0 0 19 28 82 0 22
2014 3 to 10 years in the federal public service 39 27 16 3 1 4 10 76 5 129
2014 11 to 20 years in the federal public service 45 23 9 5 5 6 8 79 11 95
2014 More than 20 years in the federal public service 38 24 13 6 2 2 15 75 9 56
2011 Less than 3 years in the federal public service 40 6 6 0 0 16 32 88 0 38
2011 3 to 10 years in the federal public service 33 21 15 2 3 5 21 73 7 106
2011 11 to 20 years in the federal public service 36 26 10 0 5 4 18 80 7 74
2011 More than 20 years in the federal public service 25 42 9 2 6 5 10 79 10 81
2008 Less than 3 years in the federal public service 53 13 2 2 0 17 13 94 3 47
2008 3 to 10 years in the federal public service 26 29 16 1 6 7 16 70 9 70
2008 11 to 20 years in the federal public service 36 29 10 2 5 2 16 79 8 58
2008 More than 20 years in the federal public service 29 34 13 6 3 1 14 74 11 86

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 17 5 0 0 9 18 93 0 29
2017 3 to 10 years in the federal public service 32 32 6 3 2 7 17 84 7 145
2017 11 to 20 years in the federal public service 46 24 14 7 0 4 6 78 7 106
2017 More than 20 years in the federal public service 32 25 11 4 6 6 16 72 14 75
2014 Less than 3 years in the federal public service 34 10 10 0 0 19 28 82 0 22
2014 3 to 10 years in the federal public service 33 30 12 4 3 9 10 77 8 129
2014 11 to 20 years in the federal public service 43 21 15 4 5 3 8 72 11 95
2014 More than 20 years in the federal public service 23 36 9 13 2 4 13 71 19 56
2011 Less than 3 years in the federal public service 42 6 12 0 0 8 32 81 0 38
2011 3 to 10 years in the federal public service 35 24 15 2 2 5 18 76 5 106
2011 11 to 20 years in the federal public service 38 23 10 5 4 4 16 76 11 74
2011 More than 20 years in the federal public service 27 36 12 7 5 2 10 73 14 81
2008 Less than 3 years in the federal public service 57 13 4 0 7 9 11 86 8 46
2008 3 to 10 years in the federal public service 29 24 16 10 3 4 14 65 16 70
2008 11 to 20 years in the federal public service 25 34 14 7 3 3 14 71 12 59
2008 More than 20 years in the federal public service 29 33 3 14 5 1 15 74 22 87
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 10 90 145
2017 11 to 20 years in the federal public service 7 93 105
2017 More than 20 years in the federal public service 12 88 75
2014 3 to 10 years in the federal public service 8 92 127
2014 11 to 20 years in the federal public service 8 92 95
2014 More than 20 years in the federal public service 12 88 56

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 53 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 58 13
2014 3 to 10 years in the federal public service 78 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 49 14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 38 14
2014 3 to 10 years in the federal public service 63 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 72 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 93 7 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 25 3 3 0 31 0 91 5 29
2017 3 to 10 years in the federal public service 21 15 20 3 6 27 8 55 15 145
2017 11 to 20 years in the federal public service 26 18 20 4 4 22 7 62 11 106
2017 More than 20 years in the federal public service 26 14 23 1 11 22 3 54 16 75
2014 Less than 3 years in the federal public service 36 5 14 0 0 13 32 75 0 22
2014 3 to 10 years in the federal public service 19 16 26 3 2 29 5 53 8 129
2014 11 to 20 years in the federal public service 12 17 21 6 6 31 7 47 19 95
2014 More than 20 years in the federal public service 19 23 24 6 2 20 6 57 11 56

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 21 3 3 0 8 0 93 3 29
2017 3 to 10 years in the federal public service 37 26 18 2 7 9 2 70 10 145
2017 11 to 20 years in the federal public service 42 31 14 4 4 6 0 77 8 106
2017 More than 20 years in the federal public service 39 23 18 1 9 9 2 69 11 75
2014 Less than 3 years in the federal public service 55 9 19 0 0 9 8 76 0 22
2014 3 to 10 years in the federal public service 33 26 23 3 1 13 1 68 5 128
2014 11 to 20 years in the federal public service 28 29 14 9 5 11 3 67 17 95
2014 More than 20 years in the federal public service 26 29 22 6 2 15 0 64 10 55
2011 Less than 3 years in the federal public service 70 21 7 0 0 2 0 93 0 38
2011 3 to 10 years in the federal public service 40 33 12 4 3 8 0 79 8 105
2011 11 to 20 years in the federal public service 48 23 18 3 3 6 0 75 5 75
2011 More than 20 years in the federal public service 39 36 14 5 1 5 0 79 6 81
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 15 17 16 17 0 5 48 34 29
2017 3 to 10 years in the federal public service 25 22 18 14 17 2 2 49 32 145
2017 11 to 20 years in the federal public service 28 25 20 11 11 0 5 55 24 106
2017 More than 20 years in the federal public service 38 26 14 8 10 0 4 66 19 75

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 28 19 14 6 0 5 60 20 29
2017 3 to 10 years in the federal public service 15 27 25 13 19 1 1 43 32 145
2017 11 to 20 years in the federal public service 10 28 28 19 15 0 1 38 34 106
2017 More than 20 years in the federal public service 14 23 25 15 21 0 1 38 37 74

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 34 10 3 0 0 8 85 3 29
2017 3 to 10 years in the federal public service 29 29 22 11 6 1 2 60 17 144
2017 11 to 20 years in the federal public service 18 37 23 11 5 1 5 59 16 105
2017 More than 20 years in the federal public service 20 31 22 14 13 0 1 51 27 75

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 32 6 9 12 3 8 69 24 29
2017 3 to 10 years in the federal public service 18 24 18 18 19 0 2 43 38 145
2017 11 to 20 years in the federal public service 13 23 25 19 18 0 2 37 37 104
2017 More than 20 years in the federal public service 17 19 26 13 23 0 1 37 36 75

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 6 8 8 0 0 14 82 9 29
2017 3 to 10 years in the federal public service 47 14 17 6 4 0 13 69 11 145
2017 11 to 20 years in the federal public service 39 19 16 5 5 1 14 69 13 106
2017 More than 20 years in the federal public service 32 17 18 4 13 1 14 58 20 75

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 25 22 3 0 0 0 75 3 29
2017 3 to 10 years in the federal public service 33 20 24 12 7 0 3 55 20 145
2017 11 to 20 years in the federal public service 25 35 23 8 6 0 2 62 15 106
2017 More than 20 years in the federal public service 20 40 23 8 6 1 1 61 15 75

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 29 9 3 3 3 8 83 7 29
2017 3 to 10 years in the federal public service 30 30 19 10 4 1 6 65 15 144
2017 11 to 20 years in the federal public service 28 33 24 6 6 2 2 63 12 106
2017 More than 20 years in the federal public service 35 34 10 10 9 3 0 71 20 75

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 27 22 6 0 0 5 71 6 29
2017 3 to 10 years in the federal public service 25 34 21 12 4 1 4 62 17 145
2017 11 to 20 years in the federal public service 24 34 22 9 7 3 1 60 17 106
2017 More than 20 years in the federal public service 25 38 14 12 10 1 0 64 23 75

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 11 21 3 0 0 5 75 3 29
2017 3 to 10 years in the federal public service 33 33 14 8 5 0 7 71 14 143
2017 11 to 20 years in the federal public service 35 37 15 8 4 0 1 73 12 106
2017 More than 20 years in the federal public service 40 32 10 11 5 1 0 74 16 74

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 35 6 9 0 0 5 84 9 29
2017 3 to 10 years in the federal public service 35 28 17 8 6 1 5 67 15 145
2017 11 to 20 years in the federal public service 27 31 20 12 5 3 2 61 18 106
2017 More than 20 years in the federal public service 25 26 23 16 8 1 0 52 24 75

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 72 14 11 0 0 0 3 89 0 29
2017 3 to 10 years in the federal public service 52 19 13 7 4 1 5 75 11 144
2017 11 to 20 years in the federal public service 49 26 13 5 5 0 3 77 10 105
2017 More than 20 years in the federal public service 48 22 21 5 2 0 1 71 7 75

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 86 3 0 5 0 0 6 95 5 29
2017 3 to 10 years in the federal public service 71 10 6 4 4 1 4 85 8 144
2017 11 to 20 years in the federal public service 71 9 13 1 3 1 2 82 4 106
2017 More than 20 years in the federal public service 63 13 7 9 5 3 1 78 14 75

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 22 3 5 0 0 6 92 5 29
2017 3 to 10 years in the federal public service 44 27 14 7 4 1 4 74 11 144
2017 11 to 20 years in the federal public service 46 32 12 5 4 0 1 79 9 106
2017 More than 20 years in the federal public service 59 27 7 4 1 1 0 88 5 75

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 88 3 3 0 0 0 6 97 0 29
2017 3 to 10 years in the federal public service 58 17 10 8 2 1 4 79 11 143
2017 11 to 20 years in the federal public service 58 24 6 7 4 1 1 84 11 106
2017 More than 20 years in the federal public service 52 24 10 8 4 0 2 78 13 75

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 82 3 3 0 0 0 12 97 0 29
2017 3 to 10 years in the federal public service 52 9 1 1 1 1 36 96 3 142
2017 11 to 20 years in the federal public service 52 12 6 0 0 0 30 92 0 105
2017 More than 20 years in the federal public service 51 14 3 4 0 0 28 91 5 75

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 12 3 3 0 0 3 94 3 29
2017 3 to 10 years in the federal public service 60 21 8 1 0 0 9 89 2 143
2017 11 to 20 years in the federal public service 65 22 5 1 1 0 7 93 2 106
2017 More than 20 years in the federal public service 75 13 4 1 1 0 6 93 3 75

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 9 26 18 19 0 0 36 38 29
2017 3 to 10 years in the federal public service 57 16 8 5 8 1 5 77 15 143
2017 11 to 20 years in the federal public service 68 19 2 3 0 0 8 94 4 106
2017 More than 20 years in the federal public service 74 8 11 1 2 0 4 85 4 75

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 23 20 3 0 0 0 77 3 29
2017 3 to 10 years in the federal public service 55 25 10 2 0 1 7 87 2 144
2017 11 to 20 years in the federal public service 53 30 12 2 2 0 2 84 4 105
2017 More than 20 years in the federal public service 56 25 9 4 1 0 5 85 5 75

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 46 20 9 0 0 0 72 9 29
2017 3 to 10 years in the federal public service 11 31 40 14 4 0 1 42 18 145
2017 11 to 20 years in the federal public service 8 32 44 12 4 0 0 40 15 106
2017 More than 20 years in the federal public service 10 21 39 13 13 3 1 32 27 75

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 6 28 32 25 6 0 61 9 29
2017 3 to 10 years in the federal public service 10 20 40 22 6 0 1 29 30 145
2017 11 to 20 years in the federal public service 11 16 43 21 7 0 2 29 28 106
2017 More than 20 years in the federal public service 15 28 34 15 8 0 0 23 43 74

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 44 6 3 0 3 0 91 3 29
2017 3 to 10 years in the federal public service 36 41 14 6 3 1 0 77 8 145
2017 11 to 20 years in the federal public service 44 39 11 4 1 1 0 84 5 106
2017 More than 20 years in the federal public service 31 44 7 10 8 0 0 75 18 75

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 21 59 8 3 0 9 0 88 3 29
2017 3 to 10 years in the federal public service 19 36 17 14 10 2 2 57 25 145
2017 11 to 20 years in the federal public service 23 35 18 15 7 2 0 59 23 106
2017 More than 20 years in the federal public service 18 37 15 14 15 0 1 55 29 74
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 26 74 145
2017 11 to 20 years in the federal public service 28 72 105
2017 More than 20 years in the federal public service 24 76 75
2014 3 to 10 years in the federal public service 20 80 129
2014 11 to 20 years in the federal public service 15 85 95
2014 More than 20 years in the federal public service 22 78 55

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 74 26 38
2017 11 to 20 years in the federal public service 87 13 30
2017 More than 20 years in the federal public service 69 31 17
2014 3 to 10 years in the federal public service 86 14 26
2014 11 to 20 years in the federal public service 72 28 14
2014 More than 20 years in the federal public service 46 54 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 56 24 3 13 3 0 0 81 16 27
2017 11 to 20 years in the federal public service 61 35 0 4 0 0 0 96 4 26
2017 More than 20 years in the federal public service 52 40 0 8 0 0 0 92 8 11
2014 3 to 10 years in the federal public service 40 38 15 4 4 0 0 77 8 22
2014 11 to 20 years in the federal public service 41 19 19 21 0 0 0 60 21 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 28 32 10 5 0 8 19 81 29
2017 3 to 10 years in the federal public service 25 24 19 12 15 4 2 26 74 145
2017 11 to 20 years in the federal public service 39 24 20 7 9 1 1 39 61 105
2017 More than 20 years in the federal public service 49 21 13 8 5 1 1 51 49 75

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 26 22
2017 3 to 10 years in the federal public service 29 103
2017 11 to 20 years in the federal public service 19 63
2017 More than 20 years in the federal public service 13 34

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 35 22
2017 3 to 10 years in the federal public service 36 103
2017 11 to 20 years in the federal public service 26 63
2017 More than 20 years in the federal public service 21 34

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 31 22
2017 3 to 10 years in the federal public service 24 103
2017 11 to 20 years in the federal public service 12 63
2017 More than 20 years in the federal public service 19 34

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 8 22
2017 3 to 10 years in the federal public service 48 103
2017 11 to 20 years in the federal public service 48 63
2017 More than 20 years in the federal public service 41 34

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 4 22
2017 3 to 10 years in the federal public service 8 103
2017 11 to 20 years in the federal public service 6 63
2017 More than 20 years in the federal public service 0 34

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 56 22
2017 3 to 10 years in the federal public service 30 103
2017 11 to 20 years in the federal public service 48 63
2017 More than 20 years in the federal public service 47 34

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 0 53 29 6 4 8 22
2017 3 to 10 years in the federal public service 5 52 16 15 3 10 101
2017 11 to 20 years in the federal public service 12 42 28 4 7 8 57
2017 More than 20 years in the federal public service 8 49 26 10 0 6 32

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 23 15 4 15 4 4 63 20 22
2017 3 to 10 years in the federal public service 22 24 12 12 17 2 11 53 34 103
2017 11 to 20 years in the federal public service 17 28 22 11 12 5 6 50 25 62
2017 More than 20 years in the federal public service 19 28 11 21 11 0 11 52 36 34

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 8 4 8 43 10 18 23 71 22
2017 3 to 10 years in the federal public service 3 5 15 14 49 1 13 9 74 103
2017 11 to 20 years in the federal public service 1 11 11 13 43 6 14 16 71 63
2017 More than 20 years in the federal public service 3 7 27 17 35 0 12 11 59 35
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