2017 Public Service Employee Survey Results for Parole Board of Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	86	14	0	0	0	100	0	14
2017	Administration and Foreign Services	40	47	2	9	2	87	11	242
2017	Administrative Support	46	47	2	3	2	93	5	58
2017	Other	40	42	6	12	0	82	12	33
2014	Executive	83	17	0	0	0	100	0	12
2014	Administration and Foreign Services	39	50	4	6	1	89	7	196
2014	Administrative Support	54	29	6	6	5	82	11	63
2014	Other	46	41	7	7	0	87	7	30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	100	0	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	73	19	3	2	2	0	0	93	4	242
2017	Administrative Support	76	18	0	2	0	0	5	98	2	58
2017	Other	73	18	6	3	0	0	0	91	3	34
2014	Executive	75	25	0	0	0	0	0	100	0	12
2014	Administration and Foreign Services	73	20	3	2	2	1	1	93	4	196
2014	Administrative Support	81	16	3	0	0	0	0	97	0	63
2014	Other	87	13	0	0	0	0	0	100	0	30

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	73	20	0	7	0	0	93	7	14
2017	Administration and Foreign Services	66	18	6	6	3	1	85	9	240
2017	Administrative Support	65	23	0	3	3	5	93	7	58
2017	Other	82	6	3	6	0	3	91	6	33
2014	Executive	67	17	0	0	17	0	83	17	12
2014	Administration and Foreign Services	64	21	5	6	3	2	86	8	196
2014	Administrative Support	71	14	5	6	3	0	86	10	63
2014	Other	93	7	0	0	0	0	100	0	30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	32	0	0	0	100	0	14
2017	Administration and Foreign Services	40	32	6	12	11	72	22	242
2017	Administrative Support	62	26	3	3	5	88	8	58
2017	Other	49	33	6	9	3	82	12	33
2014	Executive	67	25	0	8	0	92	8	12
2014	Administration and Foreign Services	37	29	8	13	13	66	26	196
2014	Administrative Support	46	30	6	13	5	76	18	63
2014	Other	46	48	3	3	0	93	3	30

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	81	19	0	0	0	0	100	0	14
2017	Administration and Foreign Services	27	42	11	16	4	0	69	20	241
2017	Administrative Support	36	45	5	10	3	0	81	14	58
2017	Other	33	49	6	6	3	3	84	9	33
2014	Executive	42	33	8	8	8	0	75	17	12
2014	Administration and Foreign Services	25	45	12	13	6	0	69	19	195
2014	Administrative Support	30	45	10	5	11	0	75	16	63
2014	Other	29	51	7	13	0	0	80	13	30

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	86	14	0	0	0	100	0	14
2017	Administration and Foreign Services	48	36	11	4	2	84	5	242
2017	Administrative Support	40	35	15	5	5	74	10	58
2017	Other	85	12	3	0	0	97	0	33
2014	Executive	67	33	0	0	0	100	0	12
2014	Administration and Foreign Services	46	42	6	3	4	88	6	196
2014	Administrative Support	40	30	16	10	5	70	14	63
2014	Other	88	12	0	0	0	100	0	30

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	100	0	0	0	0	100	0	14
2017	Administration and Foreign Services	54	31	5	8	2	85	10	242
2017	Administrative Support	53	26	7	5	8	80	14	58
2017	Other	88	3	3	6	0	91	6	33
2014	Executive	75	17	8	0	0	92	0	12
2014	Administration and Foreign Services	56	35	5	2	3	90	5	194
2014	Administrative Support	44	30	14	5	6	75	11	63
2014	Other	82	18	0	0	0	100	0	30

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	85	15	0	0	0	0	100	0	13
2017	Administration and Foreign Services	46	37	6	9	2	0	83	11	242
2017	Administrative Support	53	31	8	3	3	0	85	7	58
2017	Other	64	27	3	6	0	0	91	6	33
2014	Executive	67	33	0	0	0	0	100	0	12
2014	Administration and Foreign Services	38	44	7	6	4	1	83	11	196
2014	Administrative Support	47	33	8	8	3	0	81	11	63
2014	Other	57	33	3	0	3	3	93	3	30

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	59	27	14	0	0	0	0	86	0	14
2017	Administration and Foreign Services	47	33	9	6	4	0	0	81	10	241
2017	Administrative Support	46	30	17	3	3	0	0	76	7	58
2017	Other	34	27	15	18	6	0	0	61	24	33
2014	Executive	42	42	17	0	0	0	0	83	0	12
2014	Administration and Foreign Services	40	35	12	6	7	0	1	75	13	196
2014	Administrative Support	43	38	13	2	3	2	0	82	5	63
2014	Other	36	41	16	0	7	0	0	77	7	30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	14	0	0	7	12	0	68	42	58	14
2017	Administration and Foreign Services	37	20	13	11	8	2	9	64	22	240
2017	Administrative Support	34	35	14	2	0	3	12	82	2	58
2017	Other	19	9	9	6	24	0	33	41	45	33
2014	Executive	8	17	8	0	0	0	67	75	0	12
2014	Administration and Foreign Services	27	25	12	10	13	4	9	59	26	196
2014	Administrative Support	32	19	11	5	8	5	21	68	17	63
2014	Other	10	10	7	16	25	0	33	29	61	30

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	86	14	0	0	0	100	0	14
2017	Administration and Foreign Services	36	47	9	4	4	83	8	242
2017	Administrative Support	33	52	7	5	3	85	8	58
2017	Other	70	21	0	9	0	91	9	33
2014	Executive	50	50	0	0	0	100	0	12
2014	Administration and Foreign Services	39	43	8	6	4	82	10	196
2014	Administrative Support	33	41	14	3	8	75	11	63
2014	Other	74	23	3	0	0	97	0	30

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	14	12	7	0	0	0	81	7	14
2017	Administration and Foreign Services	33	37	8	12	10	0	0	71	22	242
2017	Administrative Support	29	40	9	17	5	0	0	69	22	58
2017	Other	25	30	21	9	12	3	0	56	22	33
2014	Executive	67	33	0	0	0	0	0	100	0	12
2014	Administration and Foreign Services	27	37	12	14	10	0	1	64	24	196
2014	Administrative Support	27	40	11	6	16	0	0	67	22	63
2014	Other	41	32	10	10	3	0	3	75	14	29

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	46	7	0	0	93	0	14
2017	Administration and Foreign Services	40	41	9	8	3	81	10	241
2017	Administrative Support	37	53	2	7	2	90	9	57
2017	Other	60	31	3	6	0	91	6	33

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	93	7	0	0	0	0	100	0	14
2017	Administration and Foreign Services	57	32	6	2	3	0	89	5	242
2017	Administrative Support	60	31	7	0	2	0	92	2	58
2017	Other	75	22	3	0	0	0	97	0	33
2014	Executive	75	25	0	0	0	0	100	0	12
2014	Administration and Foreign Services	54	36	7	2	2	0	89	4	196
2014	Administrative Support	57	29	8	3	2	2	87	5	63
2014	Other	75	18	3	0	3	0	93	3	30

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	14	12	0	0	88	0	14
2017	Administration and Foreign Services	30	39	11	9	10	69	20	241
2017	Administrative Support	31	40	12	12	5	71	17	58
2017	Other	43	24	9	12	12	67	24	33

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	93	7	0	0	0	100	0	14
2017	Administration and Foreign Services	61	30	7	1	2	91	2	239
2017	Administrative Support	51	38	7	2	2	90	3	58
2017	Other	88	12	0	0	0	100	0	33
2014	Executive	83	17	0	0	0	100	0	12
2014	Administration and Foreign Services	72	23	3	1	1	95	2	195
2014	Administrative Support	67	19	14	0	0	86	0	63
2014	Other	100	0	0	0	0	100	0	30

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	39	0	0	0	0	100	0	14
2017	Administration and Foreign Services	34	36	13	13	5	0	69	18	239
2017	Administrative Support	27	42	10	15	5	0	69	20	58
2017	Other	33	21	9	15	15	7	58	32	33
2014	Executive	67	33	0	0	0	0	100	0	12
2014	Administration and Foreign Services	31	37	11	10	11	0	68	22	196
2014	Administrative Support	25	43	10	14	6	2	69	21	63
2014	Other	29	44	10	10	3	3	76	14	30

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	19	7	0	0	0	93	0	14
2017	Administration and Foreign Services	35	37	9	12	7	0	72	19	239
2017	Administrative Support	29	35	15	15	5	0	64	21	58
2017	Other	18	27	28	12	9	6	48	22	33
2014	Executive	42	50	0	8	0	0	92	8	12
2014	Administration and Foreign Services	36	32	13	9	10	0	68	20	196
2014	Administrative Support	36	35	13	13	3	0	71	16	63
2014	Other	26	23	26	15	7	3	51	22	30

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	14	12	0	0	0	88	0	14
2017	Administration and Foreign Services	37	35	14	10	4	0	72	14	239
2017	Administrative Support	33	49	10	3	3	2	83	7	58
2017	Other	52	30	6	3	9	0	82	12	33
2014	Executive	58	33	0	8	0	0	92	8	12
2014	Administration and Foreign Services	37	38	11	7	7	1	75	13	195
2014	Administrative Support	38	37	11	10	5	0	75	14	63
2014	Other	33	57	3	7	0	0	90	7	30

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	80	20	0	0	0	0	100	0	14
2017	Administration and Foreign Services	46	39	8	5	3	0	84	7	238
2017	Administrative Support	45	43	9	0	3	0	88	3	58
2017	Other	67	24	3	6	0	0	91	6	33
2014	Executive	67	33	0	0	0	0	100	0	12
2014	Administration and Foreign Services	46	40	7	4	3	0	87	7	196
2014	Administrative Support	49	37	5	5	3	2	87	8	63
2014	Other	84	13	3	0	0	0	97	0	30

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	7	34	14	26	20	0	0	41	46	14
2017	Administration and Foreign Services	36	35	20	5	3	0	0	71	8	241
2017	Administrative Support	55	36	8	0	0	0	0	92	0	58
2017	Other	27	29	20	12	9	0	3	58	21	34
2014	Executive	42	17	17	25	0	0	0	58	25	12
2014	Administration and Foreign Services	41	25	20	10	4	0	1	66	14	196
2014	Administrative Support	55	37	3	2	2	2	0	94	3	63
2014	Other	26	28	36	7	3	0	0	54	10	30

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	7	27	41	14	0	12	62	8	14
2017	Administration and Foreign Services	9	25	38	16	9	2	2	26	34	242
2017	Administrative Support	3	20	27	28	14	0	7	45	26	58
2017	Other	3	9	26	35	20	3	3	59	13	34
2014	Executive	8	17	58	17	0	0	0	17	25	12
2014	Administration and Foreign Services	12	21	29	26	11	0	1	37	33	196
2014	Administrative Support	6	13	33	21	22	0	5	45	20	63
2014	Other	3	13	34	23	23	0	3	47	17	30

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	15	23	23	38	0	0	62	15	13
2017	Administration and Foreign Services	8	21	30	21	14	1	3	37	31	241
2017	Administrative Support	10	17	17	28	19	0	7	51	30	57
2017	Other	9	20	15	26	23	3	3	53	31	34
2014	Executive	0	17	25	58	0	0	0	58	17	12
2014	Administration and Foreign Services	14	14	28	29	14	1	1	44	28	196
2014	Administrative Support	6	5	34	23	26	5	2	52	12	62
2014	Other	0	20	34	20	20	0	7	42	21	30

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	7	0	34	20	39	0	0	59	7	14
2017	Administration and Foreign Services	7	14	30	25	16	3	6	44	22	242
2017	Administrative Support	9	3	19	33	19	7	10	63	14	58
2017	Other	6	6	18	20	33	0	18	65	14	34
2014	Executive	0	25	33	25	17	0	0	42	25	12
2014	Administration and Foreign Services	9	12	28	24	19	2	6	47	23	195
2014	Administrative Support	3	11	22	30	22	6	5	59	16	63
2014	Other	3	21	20	3	33	3	16	45	31	30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	20	20	20	39	0	0	59	20	14
2017	Administration and Foreign Services	4	11	34	30	18	0	3	49	15	241
2017	Administrative Support	3	5	26	30	29	2	5	63	9	58
2017	Other	15	6	29	21	18	3	9	44	23	34
2014	Executive	0	25	25	33	17	0	0	50	25	12
2014	Administration and Foreign Services	5	11	28	34	21	1	1	56	16	196
2014	Administrative Support	0	2	23	37	30	3	5	74	2	62
2014	Other	3	16	26	28	23	0	3	53	20	30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	14	19	27	7	34	0	0	41	32	14
2017	Administration and Foreign Services	17	22	24	20	13	1	3	35	40	241
2017	Administrative Support	12	7	23	28	21	2	7	54	21	57
2017	Other	20	32	15	6	27	0	0	33	53	34
2014	Executive	25	25	50	0	0	0	0	0	50	12
2014	Administration and Foreign Services	18	27	30	14	9	1	2	24	45	196
2014	Administrative Support	8	11	25	22	25	2	6	52	21	63
2014	Other	7	20	41	3	29	0	0	33	26	30

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	7	14	59	7	14	0	0	20	20	14
2017	Administration and Foreign Services	11	22	26	22	11	3	4	36	36	242
2017	Administrative Support	15	16	22	24	12	7	4	40	35	58
2017	Other	9	15	29	20	15	3	9	40	27	34
2014	Executive	8	42	42	8	0	0	0	8	50	12
2014	Administration and Foreign Services	13	20	28	23	13	1	1	37	35	196
2014	Administrative Support	11	19	22	22	18	3	5	43	33	63
2014	Other	7	26	38	13	13	0	3	27	34	30

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	7	27	27	39	0	0	66	7	14
2017	Administration and Foreign Services	9	17	30	23	15	2	3	40	28	242
2017	Administrative Support	7	17	17	30	17	7	4	53	27	57
2017	Other	23	12	15	12	20	0	18	40	43	34
2014	Executive	8	17	50	17	8	0	0	25	25	12
2014	Administration and Foreign Services	13	18	34	19	13	2	1	33	32	195
2014	Administrative Support	3	16	19	35	21	0	5	59	20	62
2014	Other	3	18	20	20	26	0	13	53	25	30

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	86	14	0	0	0	0	100	0	14
2017	Administration and Foreign Services	77	15	3	2	2	2	93	4	241
2017	Administrative Support	65	17	5	2	2	9	90	4	58
2017	Other	65	12	9	0	3	12	87	3	34
2014	Executive	75	8	0	0	17	0	83	17	12
2014	Administration and Foreign Services	77	13	4	2	2	2	92	4	196
2014	Administrative Support	70	17	6	0	2	5	92	2	63
2014	Other	79	8	3	7	3	0	87	10	30

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	34	0	0	12	0	0	88	12	14
2017	Administration and Foreign Services	24	29	12	16	11	5	4	58	30	241
2017	Administrative Support	19	25	17	24	10	3	2	46	36	58
2017	Other	18	20	18	18	20	6	0	41	40	34
2014	Executive	50	33	8	8	0	0	0	83	8	12
2014	Administration and Foreign Services	28	32	14	12	10	3	2	63	23	196
2014	Administrative Support	25	25	16	11	18	3	2	53	30	63
2014	Other	39	33	15	0	10	0	3	75	10	30

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	81	7	0	0	12	0	0	88	12	14
2017	Administration and Foreign Services	43	29	8	11	8	0	0	73	19	241
2017	Administrative Support	24	37	14	14	10	0	2	62	24	58
2017	Other	36	23	6	20	12	3	0	61	33	34
2014	Executive	64	27	0	9	0	0	0	91	9	11
2014	Administration and Foreign Services	47	23	9	8	14	0	0	69	22	196
2014	Administrative Support	38	33	10	5	14	0	0	71	19	63
2014	Other	52	23	12	10	3	0	0	75	13	30

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	26	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	34	36	12	14	4	0	0	70	18	241
2017	Administrative Support	19	35	26	9	9	2	2	56	18	58
2017	Other	41	32	15	9	3	0	0	74	12	34
2014	Executive	75	17	0	8	0	0	0	92	8	12
2014	Administration and Foreign Services	35	37	9	14	6	0	0	72	19	196
2014	Administrative Support	29	42	10	11	8	0	0	71	19	62
2014	Other	26	46	7	15	3	0	3	75	19	30

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	14	0	0	12	0	0	88	12	14
2017	Administration and Foreign Services	31	27	13	12	9	7	0	63	23	241
2017	Administrative Support	17	30	22	20	7	2	2	49	28	58
2017	Other	30	12	12	20	6	18	3	52	33	34
2014	Executive	58	25	17	0	0	0	0	83	0	12
2014	Administration and Foreign Services	39	27	9	11	10	4	0	68	22	196
2014	Administrative Support	19	29	19	10	15	8	0	53	26	62
2014	Other	20	39	16	3	12	0	10	65	16	30

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	34	0	0	12	0	0	88	12	14
2017	Administration and Foreign Services	13	21	19	19	12	13	3	40	37	242
2017	Administrative Support	5	19	17	24	15	19	0	30	48	58
2017	Other	15	23	12	12	26	12	0	44	43	34
2014	Executive	17	42	25	17	0	0	0	58	17	12
2014	Administration and Foreign Services	11	24	15	21	15	12	2	41	41	196
2014	Administrative Support	13	16	21	23	8	18	2	36	38	62
2014	Other	20	10	13	23	21	7	7	34	51	30

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	27	0	0	12	88	12	14
2017	Administration and Foreign Services	37	40	8	10	5	77	15	242
2017	Administrative Support	38	35	5	10	10	74	21	57
2017	Other	40	45	6	6	3	85	9	33
2014	Executive	50	50	0	0	0	100	0	12
2014	Administration and Foreign Services	41	37	10	8	4	78	12	195
2014	Administrative Support	34	47	11	6	2	81	8	62
2014	Other	54	33	7	3	3	87	7	30

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	20	7	0	12	0	7	80	13	14
2017	Administration and Foreign Services	40	41	7	9	3	0	0	81	12	242
2017	Administrative Support	38	35	14	9	5	0	0	73	14	58
2017	Other	29	44	9	6	9	0	3	76	15	34
2014	Executive	50	33	0	8	8	0	0	83	17	12
2014	Administration and Foreign Services	38	34	12	9	7	1	0	72	16	196
2014	Administrative Support	35	37	10	8	10	2	0	73	18	63
2014	Other	48	16	7	10	10	0	10	71	22	30

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	12	14	0	0	0	7	85	0	14
2017	Administration and Foreign Services	44	30	10	10	4	1	0	76	14	241
2017	Administrative Support	38	37	12	3	7	2	2	77	11	58
2017	Other	47	29	15	3	6	0	0	77	9	34
2014	Executive	50	17	17	8	8	0	0	67	17	12
2014	Administration and Foreign Services	42	27	13	8	6	2	1	72	15	196
2014	Administrative Support	46	29	8	6	5	6	0	80	12	63
2014	Other	56	15	7	7	10	0	7	75	18	30

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	26	7	0	0	0	7	93	0	14
2017	Administration and Foreign Services	43	31	12	8	4	0	0	75	12	242
2017	Administrative Support	36	36	17	2	7	2	0	74	9	58
2017	Other	47	26	9	12	3	0	3	76	15	34
2014	Executive	50	42	0	8	0	0	0	92	8	12
2014	Administration and Foreign Services	40	30	12	9	8	1	1	70	18	196
2014	Administrative Support	44	32	6	10	5	3	0	79	15	63
2014	Other	52	25	3	13	3	0	3	80	17	30

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	80	7	0	7	0	0	7	93	7	14
2017	Administration and Foreign Services	85	10	1	1	2	0	2	96	3	242
2017	Administrative Support	77	8	2	4	0	0	9	94	4	58
2017	Other	65	15	9	3	3	0	6	84	6	34
2014	Executive	75	8	0	0	17	0	0	83	17	12
2014	Administration and Foreign Services	85	7	3	0	1	1	3	96	2	196
2014	Administrative Support	84	11	0	0	2	0	3	98	2	63
2014	Other	90	0	3	0	3	0	3	93	3	30

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	73	7	7	0	0	0	14	92	0	14
2017	Administration and Foreign Services	51	25	11	7	4	2	2	78	11	241
2017	Administrative Support	45	14	9	16	12	3	2	61	29	58
2017	Other	53	29	3	3	3	0	9	90	6	34
2014	Executive	67	8	8	0	0	8	8	90	0	12
2014	Administration and Foreign Services	54	23	7	5	6	4	2	81	12	196
2014	Administrative Support	51	21	11	8	0	3	6	79	9	63
2014	Other	48	20	13	3	7	0	10	75	11	30

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	19	7	0	0	7	93	0	14
2017	Administration and Foreign Services	56	31	4	5	5	0	86	10	241
2017	Administrative Support	45	33	12	4	7	0	78	10	58
2017	Other	47	29	6	0	15	3	79	15	34

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	0	19	0	0	0	7	80	0	14
2017	Administration and Foreign Services	59	28	6	3	3	1	0	87	6	242
2017	Administrative Support	45	30	10	5	10	0	0	74	15	58
2017	Other	53	18	9	6	9	0	6	75	16	34

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	19	7	0	0	0	7	93	0	14
2017	Administration and Foreign Services	53	28	9	6	4	0	0	80	11	241
2017	Administrative Support	46	31	9	7	7	0	0	78	14	58
2017	Other	47	26	9	6	9	0	3	76	15	34
2014	Executive	58	33	0	0	8	0	0	92	8	12
2014	Administration and Foreign Services	51	24	12	6	6	1	0	75	12	196
2014	Administrative Support	49	30	8	5	8	0	0	79	13	63
2014	Other	53	10	14	7	10	0	7	67	18	29

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	69	15	0	0	0	0	15	100	0	13
2017	Administration and Foreign Services	34	41	6	6	2	8	2	84	9	49
2014	Executive	50	33	0	17	0	0	0	83	17	12
2014	Administration and Foreign Services	46	39	10	0	3	3	0	87	3	39

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	41	41	7	12	0	0	0	81	12	14
2017	Administration and Foreign Services	32	34	15	8	9	2	0	67	18	242
2017	Administrative Support	31	38	19	3	7	2	0	70	10	58
2017	Other	41	26	9	12	6	6	0	72	19	34
2014	Executive	33	42	17	8	0	0	0	75	8	12
2014	Administration and Foreign Services	30	34	14	8	12	2	0	65	20	196
2014	Administrative Support	28	37	10	10	6	10	0	72	18	63
2014	Other	44	29	13	7	0	3	3	79	7	30

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	26	7	0	0	0	0	93	0	14
2017	Administration and Foreign Services	28	33	12	15	11	1	0	62	26	242
2017	Administrative Support	33	40	7	10	10	0	0	73	21	58
2017	Other	29	27	15	20	6	3	0	58	27	34
2014	Executive	50	42	8	0	0	0	0	92	0	12
2014	Administration and Foreign Services	25	32	16	11	13	2	0	59	25	196
2014	Administrative Support	25	38	18	8	8	3	0	65	16	63
2014	Other	33	34	16	13	0	0	3	70	14	30

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	27	7	12	0	0	0	81	12	14
2017	Administration and Foreign Services	23	31	17	15	12	2	0	55	28	242
2017	Administrative Support	26	30	14	12	10	8	0	61	24	58
2017	Other	23	24	18	23	6	6	0	50	31	34
2014	Executive	33	42	17	8	0	0	0	75	8	12
2014	Administration and Foreign Services	21	33	18	13	12	3	0	56	26	196
2014	Administrative Support	22	41	19	8	5	5	0	67	13	63
2014	Other	29	38	16	10	3	0	3	70	14	30

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	14	0	0	12	0	88	12	14
2017	Administration and Foreign Services	31	27	16	13	10	4	60	23	242
2017	Administrative Support	33	33	12	7	9	7	71	17	58
2017	Other	20	21	23	18	15	3	43	33	34
2014	Executive	58	33	8	0	0	0	92	0	12
2014	Administration and Foreign Services	21	27	17	14	15	6	51	31	196
2014	Administrative Support	27	30	14	2	18	10	63	21	63
2014	Other	33	29	15	13	7	3	64	20	30

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	34	0	0	12	0	0	88	12	14
2017	Administration and Foreign Services	21	33	16	16	14	1	0	55	30	242
2017	Administrative Support	21	37	19	15	7	2	0	58	23	58
2017	Other	18	33	9	27	6	4	3	55	35	33
2014	Executive	45	27	9	18	0	0	0	73	18	11
2014	Administration and Foreign Services	17	38	11	17	14	3	0	56	33	196
2014	Administrative Support	25	40	16	5	11	3	0	67	16	63
2014	Other	29	31	10	23	3	0	3	63	27	30

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	14	7	0	12	0	81	12	14
2017	Administration and Foreign Services	42	35	14	6	4	0	76	9	242
2017	Administrative Support	27	52	19	2	0	0	79	2	58
2017	Other	36	44	12	3	6	0	80	9	34
2014	Executive	58	42	0	0	0	0	100	0	12
2014	Administration and Foreign Services	33	43	10	6	6	1	77	12	196
2014	Administrative Support	38	38	16	2	3	3	79	5	63
2014	Other	29	46	18	0	7	0	75	7	30

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	86	14	0	0	0	0	100	0	14
2017	Administration and Foreign Services	48	40	7	4	1	1	88	5	242
2017	Administrative Support	55	38	3	0	0	3	97	0	58
2017	Other	56	41	0	0	3	0	97	3	34
2014	Executive	75	25	0	0	0	0	100	0	12
2014	Administration and Foreign Services	52	38	5	3	1	2	91	4	196
2014	Administrative Support	43	45	8	0	2	3	90	2	63
2014	Other	71	26	3	0	0	0	97	0	30

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	86	14	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	40	33	10	9	4	2	0	76	14	242
2017	Administrative Support	38	36	9	10	2	5	0	78	13	58
2017	Other	56	18	9	6	12	0	0	74	18	34
2014	Executive	83	8	0	8	0	0	0	92	8	12
2014	Administration and Foreign Services	40	41	7	6	3	3	1	83	10	196
2014	Administrative Support	40	28	16	3	8	5	0	72	12	63
2014	Other	71	20	0	0	10	0	0	90	10	30

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	14	19	0	0	0	0	81	0	14
2017	Administration and Foreign Services	27	29	23	11	6	4	0	59	18	241
2017	Administrative Support	21	32	19	14	2	12	2	60	18	58
2017	Other	39	32	9	12	6	3	0	73	18	34
2014	Executive	67	25	0	8	0	0	0	92	8	12
2014	Administration and Foreign Services	24	35	16	11	9	4	1	62	21	196
2014	Administrative Support	18	39	24	13	5	2	0	58	18	62
2014	Other	43	38	10	7	3	0	0	80	10	30

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	20	14	19	0	0	0	68	19	14
2017	Administration and Foreign Services	22	23	17	15	15	6	2	49	33	241
2017	Administrative Support	19	25	19	17	7	14	0	51	28	58
2017	Other	20	12	15	12	23	9	9	40	43	34
2014	Executive	50	0	25	8	8	0	8	55	18	12
2014	Administration and Foreign Services	17	27	14	14	19	7	3	49	36	196
2014	Administrative Support	16	18	24	14	14	13	2	39	33	63
2014	Other	29	34	10	7	7	0	13	74	15	30

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	66	27	0	7	0	0	0	93	7	14
2017	Administration and Foreign Services	67	16	6	6	3	0	2	85	9	242
2017	Administrative Support	70	10	8	2	2	0	7	87	4	58
2017	Other	62	12	9	3	3	3	9	83	7	34
2014	Executive	58	17	0	17	8	0	0	75	25	12
2014	Administration and Foreign Services	66	14	6	5	4	1	5	84	10	196
2014	Administrative Support	67	22	3	3	0	0	5	93	3	63
2014	Other	74	20	0	3	3	0	0	93	7	30

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	93	7	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	74	16	5	2	1	1	2	92	3	242
2017	Administrative Support	67	17	5	4	2	0	5	89	6	58
2017	Other	71	12	0	0	6	0	12	93	7	34
2014	Executive	50	42	8	0	0	0	0	92	0	12
2014	Administration and Foreign Services	66	16	5	6	3	2	3	86	9	196
2014	Administrative Support	70	21	3	3	0	2	2	93	3	63
2014	Other	87	10	3	0	0	0	0	97	0	30

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	39	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	28	32	14	14	9	3	0	61	24	242
2017	Administrative Support	28	25	24	14	3	7	0	56	18	58
2017	Other	23	33	9	6	12	6	12	68	21	34
2014	Executive	25	58	8	8	0	0	0	83	8	12
2014	Administration and Foreign Services	17	37	17	15	11	4	0	56	27	196
2014	Administrative Support	28	27	18	10	14	3	0	57	25	63
2014	Other	43	25	20	0	7	0	7	72	7	30

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	14	7	14	0	0	19	75	17	14
2017	Administration and Foreign Services	17	28	16	17	19	3	0	46	38	241
2017	Administrative Support	22	25	12	20	15	5	0	50	38	58
2017	Other	20	12	23	6	12	0	27	44	24	34
2014	Executive	42	17	8	25	0	0	8	64	27	12
2014	Administration and Foreign Services	13	24	16	22	23	1	1	38	46	196
2014	Administrative Support	22	22	19	10	25	2	0	45	36	63
2014	Other	27	9	20	3	3	0	37	57	11	29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	14	7	0	12	0	0	81	12	14
2017	Administration and Foreign Services	27	35	17	8	8	5	0	66	17	241
2017	Administrative Support	15	35	26	7	7	10	0	56	15	58
2017	Other	23	27	20	12	15	0	3	52	27	34

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	88	12	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	47	30	12	3	4	3	0	80	8	241
2017	Administrative Support	36	35	15	3	5	3	2	75	9	58
2017	Other	44	29	15	3	9	0	0	73	12	34
2014	Executive	58	42	0	0	0	0	0	100	0	12
2014	Administration and Foreign Services	42	32	12	6	3	5	0	78	9	196
2014	Administrative Support	51	24	13	5	2	3	2	80	7	62
2014	Other	64	13	16	0	3	3	0	80	3	30

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	14	12	0	0	0	88	0	14
2017	Administration and Foreign Services	44	34	12	6	3	0	79	9	241
2017	Administrative Support	31	40	22	2	3	2	72	5	58
2017	Other	41	32	12	6	9	0	74	15	34
2014	Executive	50	50	0	0	0	0	100	0	12
2014	Administration and Foreign Services	43	32	14	6	4	1	75	10	196
2014	Administrative Support	44	40	11	5	0	0	84	5	63
2014	Other	71	13	7	7	3	0	84	10	30

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	19	7	0	0	93	0	14
2017	Administration and Foreign Services	50	31	8	8	3	81	11	241
2017	Administrative Support	46	38	8	5	2	85	7	58
2017	Other	53	26	9	3	9	80	12	34
2014	Executive	83	8	8	0	0	92	0	12
2014	Administration and Foreign Services	53	32	5	4	6	85	10	196
2014	Administrative Support	51	37	8	3	2	87	5	63
2014	Other	74	20	0	3	3	93	7	30

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	81	19	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	39	28	19	7	7	0	0	67	14	240
2017	Administrative Support	46	26	15	7	3	0	2	74	10	58
2017	Other	33	29	15	12	12	0	0	62	23	34
2014	Executive	75	17	8	0	0	0	0	92	0	12
2014	Administration and Foreign Services	32	36	14	8	10	1	0	68	18	195
2014	Administrative Support	38	33	16	10	3	0	0	71	13	63
2014	Other	57	29	7	3	3	0	0	87	7	30

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	93	7	0	0	0	0	100	0	14
2017	Administration and Foreign Services	37	35	14	9	6	0	72	14	242
2017	Administrative Support	41	31	19	5	2	2	74	7	58
2017	Other	41	29	9	12	9	0	71	20	34
2014	Executive	67	25	8	0	0	0	92	0	12
2014	Administration and Foreign Services	33	39	12	9	7	0	72	16	196
2014	Administrative Support	40	40	16	3	2	0	79	5	63
2014	Other	57	29	3	7	3	0	87	10	30

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	73	20	7	0	0	0	0	93	0	14
2017	Administration and Foreign Services	35	29	16	12	7	2	0	64	20	241
2017	Administrative Support	40	16	12	12	9	10	0	63	23	57
2017	Other	47	15	3	9	15	3	9	70	27	34
2014	Executive	50	42	8	0	0	0	0	92	0	12
2014	Administration and Foreign Services	33	24	13	14	10	4	1	61	25	196
2014	Administrative Support	46	27	10	10	6	2	0	74	16	63
2014	Other	74	16	3	7	0	0	0	90	7	30

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Executive	32	47	20	14
2017	Administration and Foreign Services	24	38	38	242
2017	Administrative Support	21	32	47	56
2017	Other	41	41	18	34
2014	Executive	58	33	8	12
2014	Administration and Foreign Services	27	37	36	196
2014	Administrative Support	24	38	38	63
2014	Other	3	72	25	30

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Administration and Foreign Services	26	15	50	5	3	2	59
2017	Administrative Support	8	34	41	0	8	8	12
2017	Other	43	0	7	14	14	21	14
2014	Administration and Foreign Services	14	17	51	8	9999	9	54
2014	Administrative Support	13	19	47	0	9999	20	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	20	80	242
2017	Administrative Support	22	78	58
2017	Other	15	85	34
2014	Administration and Foreign Services	19	81	196
2014	Administrative Support	25	75	63

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	62	50
2017	Administrative Support	54	13
2014	Administration and Foreign Services	50	38
2014	Administrative Support	81	16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	58	50
2017	Administrative Support	69	13
2014	Administration and Foreign Services	77	38
2014	Administrative Support	63	16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	13
2014	Administrative Support	0	16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Administration and Foreign Services	50
2017	Administrative Support	13
2014	Administration and Foreign Services	38

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Administrative Support	13
2014	Administration and Foreign Services	38
2014	Administrative Support	16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	50

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	42	50
2014	Administration and Foreign Services	40	38

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	34	50
2014	Administration and Foreign Services	50	38
2014	Administrative Support	44	16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	34	50
2017	Administrative Support	38	13
2014	Administration and Foreign Services	58	38
2014	Administrative Support	50	16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	46	50
2014	Administration and Foreign Services	42	38
2014	Administrative Support	76	16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	27	50
2014	Administration and Foreign Services	44	38
2014	Administrative Support	31	16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	63	50
2017	Administrative Support	39	13
2014	Administration and Foreign Services	55	38
2014	Administrative Support	57	16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	37	50
2017	Administrative Support	38	13
2014	Administration and Foreign Services	37	38
2014	Administrative Support	38	16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Administration and Foreign Services	50
2017	Administrative Support	13
2014	Administration and Foreign Services	38
2014	Administrative Support	16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	39	50
2017	Administrative Support	62	13
2014	Administration and Foreign Services	63	38
2014	Administrative Support	44	16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	20	50
2014	Administration and Foreign Services	24	38
2014	Administrative Support	43	16

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	16	50
2014	Administration and Foreign Services	13	38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	62	50
2017	Administrative Support	46	13
2014	Administration and Foreign Services	50	38
2014	Administrative Support	75	16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	34	50
2014	Administration and Foreign Services	34	38
2014	Administrative Support	31	16

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	25	50
2014	Administration and Foreign Services	37	38
2014	Administrative Support	44	16

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	15	50

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	20	50
2014	Administration and Foreign Services	24	38

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	12	48
2017	Administrative Support	0	12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	13	48
2014	Administration and Foreign Services	18	34

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	12
2014	Administrative Support	0	15

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	12
2014	Administrative Support	0	15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	17	48
2017	Administrative Support	0	12
2014	Administrative Support	0	15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	10	48
2014	Administration and Foreign Services	15	34

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	15	48

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	21	48
2014	Administration and Foreign Services	18	34

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	48	48
2017	Administrative Support	42	12
2014	Administration and Foreign Services	53	34
2014	Administrative Support	54	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Administrative Support	12
2014	Administration and Foreign Services	34
2014	Administrative Support	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	63	48
2017	Administrative Support	75	12
2014	Administration and Foreign Services	44	34
2014	Administrative Support	74	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	48
2017	Administrative Support	0	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	10	48
2014	Administration and Foreign Services	14	34

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	94	6	50
2017	Administrative Support	93	7	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	27	0	0	12	7	0	87	13	14
2017	Administration and Foreign Services	21	16	18	8	11	20	5	50	25	242
2017	Administrative Support	15	14	29	7	7	24	3	41	19	58
2017	Other	26	12	15	20	9	9	9	46	36	34
2014	Executive	58	25	0	8	0	8	0	91	9	12
2014	Administration and Foreign Services	16	19	20	7	13	21	5	47	26	196
2014	Administrative Support	16	24	16	11	6	21	6	54	24	63
2014	Other	38	20	23	7	3	7	3	64	11	30

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	14	0	0	12	0	0	88	12	14
2017	Administration and Foreign Services	33	26	20	8	8	4	1	62	17	241
2017	Administrative Support	28	37	16	9	5	5	0	69	15	57
2017	Other	33	29	15	12	6	0	6	66	19	34
2014	Executive	67	25	8	0	0	0	0	92	0	12
2014	Administration and Foreign Services	27	26	20	7	10	10	0	59	19	196
2014	Administrative Support	30	24	22	8	6	10	0	60	16	63
2014	Other	43	26	10	10	3	3	5	75	14	30

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	0	0	0	0	0	53	100	0	14
2017	Administration and Foreign Services	38	48	6	4	1	1	2	89	5	242
2017	Administrative Support	22	48	8	11	2	5	3	77	14	58
2017	Other	6	6	15	0	0	3	71	44	0	34
2014	Executive	25	8	0	0	0	0	67	100	0	12
2014	Administration and Foreign Services	33	54	6	2	0	2	4	92	2	196
2014	Administrative Support	21	53	18	6	2	0	0	74	8	62
2014	Other	0	15	3	3	3	0	75	60	27	30

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	7	14	0	0	7	26	80	0	14
2017	Administration and Foreign Services	21	24	23	5	4	19	4	58	12	241
2017	Administrative Support	15	29	19	9	3	19	5	59	16	58
2017	Other	6	0	15	9	0	6	65	20	30	34
2014	Executive	33	50	0	0	0	0	17	100	0	12
2014	Administration and Foreign Services	13	28	17	5	9	19	9	56	20	196
2014	Administrative Support	19	32	24	9	3	10	2	58	14	62
2014	Other	0	3	10	8	7	0	72	12	53	30

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	34	0	0	0	0	0	66	100	0	14
2017	Administration and Foreign Services	50	33	8	2	0	4	2	89	3	242
2017	Administrative Support	36	36	13	5	0	7	3	80	6	58
2017	Other	9	3	12	3	3	3	67	40	20	33
2014	Executive	25	17	0	0	0	0	58	100	0	12
2014	Administration and Foreign Services	46	23	14	4	3	5	5	77	8	196
2014	Administrative Support	41	32	14	3	0	10	0	81	4	63
2014	Other	3	8	7	3	3	0	75	47	27	30

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	0	0	0	0	0	53	100	0	14
2017	Administration and Foreign Services	42	32	10	4	3	6	2	81	8	242
2017	Administrative Support	41	31	11	5	0	8	3	82	6	58
2017	Other	9	9	9	3	3	3	65	55	18	34
2014	Executive	33	8	0	0	0	0	58	100	0	12
2014	Administration and Foreign Services	38	27	12	7	4	7	5	74	13	196
2014	Administrative Support	38	32	14	5	0	11	0	79	5	63
2014	Other	3	12	10	0	3	0	72	53	12	30

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	8	92	241
2017	Administrative Support	12	88	58
2014	Executive	0	100	12
2014	Administration and Foreign Services	6	94	195
2014	Administrative Support	13	87	62

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	29	20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	85	20
2014	Administration and Foreign Services	83	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20
2014	Administration and Foreign Services	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20
2014	Administration and Foreign Services	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20
2014	Administration and Foreign Services	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	40	20
2014	Administration and Foreign Services	42	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20
2014	Administration and Foreign Services	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20
2014	Administration and Foreign Services	0	12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	35	20

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20
2014	Administration and Foreign Services	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20
2014	Administration and Foreign Services	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	20
2014	Administration and Foreign Services	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	55	20
2014	Administration and Foreign Services	75	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	17
2014	Administration and Foreign Services	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	17
2014	Administration and Foreign Services	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	17
2014	Administration and Foreign Services	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	35	17
2014	Administration and Foreign Services	60	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	17
2014	Administration and Foreign Services	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	71	17
2014	Administration and Foreign Services	60	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	100	0	20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	14	7	0	12	7	0	80	13	14
2017	Administration and Foreign Services	22	17	20	3	5	27	5	58	12	242
2017	Administrative Support	24	14	22	5	5	22	7	54	14	58
2017	Other	24	18	20	0	9	20	9	59	12	34
2014	Executive	33	25	8	0	0	8	25	88	0	12
2014	Administration and Foreign Services	16	15	24	3	4	31	8	50	11	196
2014	Administrative Support	21	22	22	6	0	24	5	60	9	63
2014	Other	29	13	20	8	3	10	16	58	16	30

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	20	0	0	12	0	0	88	12	14
2017	Administration and Foreign Services	38	29	19	2	6	6	0	72	8	242
2017	Administrative Support	34	31	14	2	5	14	0	76	8	58
2017	Other	44	15	15	3	6	12	6	72	11	34
2014	Executive	58	25	17	0	0	0	0	83	0	12
2014	Administration and Foreign Services	28	26	23	4	3	14	2	65	8	195
2014	Administrative Support	35	29	16	10	0	11	0	71	11	63
2014	Other	37	24	14	5	3	7	10	73	10	29

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	59	27	14	0	0	0	0	86	0	14
2017	Administration and Foreign Services	22	25	22	13	16	0	2	48	30	242
2017	Administrative Support	29	19	15	19	9	0	9	53	30	58
2017	Other	59	12	6	3	12	3	6	77	17	34

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	7	14	47	14	19	0	20	32	14
2017	Administration and Foreign Services	13	27	28	15	15	1	41	31	242
2017	Administrative Support	23	39	21	7	7	4	64	14	57
2017	Other	9	18	18	18	35	3	27	54	34

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	20	47	0	20	12	0	0	68	32	14
2017	Administration and Foreign Services	25	34	26	9	4	0	1	60	14	241
2017	Administrative Support	33	28	19	5	3	2	10	69	10	58
2017	Other	18	22	12	24	18	0	6	42	45	33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	20	34	7	14	26	0	54	39	14
2017	Administration and Foreign Services	17	23	24	19	15	2	40	35	240
2017	Administrative Support	26	29	18	12	12	4	57	25	58
2017	Other	15	15	12	9	44	6	32	56	34

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	20	27	27	0	26	0	0	47	26	14
2017	Administration and Foreign Services	48	16	17	5	3	0	11	72	8	242
2017	Administrative Support	51	12	2	5	0	2	28	90	7	58
2017	Other	18	15	23	12	20	0	12	37	36	34

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	27	27	32	7	7	0	54	14	14
2017	Administration and Foreign Services	29	32	23	9	6	1	61	15	242
2017	Administrative Support	43	24	17	7	3	5	71	11	58
2017	Other	18	18	36	15	9	6	37	25	34

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	41	34	19	7	0	0	0	74	7	14
2017	Administration and Foreign Services	32	35	16	10	4	2	1	69	15	242
2017	Administrative Support	30	33	20	5	3	2	7	68	9	58
2017	Other	36	15	18	6	15	0	12	57	23	34

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	34	41	19	7	0	0	0	74	7	14
2017	Administration and Foreign Services	22	38	19	12	7	2	0	61	19	242
2017	Administrative Support	30	33	19	12	2	2	4	66	14	58
2017	Other	36	20	18	6	9	0	12	64	17	34

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	27	0	7	0	12	92	8	14
2017	Administration and Foreign Services	35	36	13	9	6	1	72	15	241
2017	Administrative Support	37	31	17	9	2	4	71	11	57
2017	Other	46	21	12	6	3	12	76	10	33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	20	14	0	0	0	19	83	0	14
2017	Administration and Foreign Services	31	28	22	11	6	1	1	61	17	242
2017	Administrative Support	30	34	12	12	3	5	4	70	17	58
2017	Other	29	33	9	9	12	0	9	68	22	34

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	81	0	12	0	0	7	87	0	14
2017	Administration and Foreign Services	49	21	17	6	5	2	71	11	242
2017	Administrative Support	54	30	4	7	2	4	87	9	56
2017	Other	59	15	18	3	0	6	78	3	34

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	7	0	0	12	0	7	87	13	14
2017	Administration and Foreign Services	67	13	9	4	3	1	3	83	8	242
2017	Administrative Support	69	7	9	3	5	3	3	81	9	57
2017	Other	85	0	3	6	3	0	3	88	9	34

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	14	0	0	12	0	7	87	13	14
2017	Administration and Foreign Services	47	32	12	5	2	1	1	80	7	242
2017	Administrative Support	39	33	10	10	3	0	3	75	14	57
2017	Other	68	15	6	3	6	0	3	85	9	34

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	7	12	0	0	0	7	87	0	14
2017	Administration and Foreign Services	58	22	9	7	3	1	1	81	10	240
2017	Administrative Support	57	19	9	7	3	2	3	80	11	58
2017	Other	64	12	6	9	3	0	6	81	13	33

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	20	0	0	0	0	19	100	0	14
2017	Administration and Foreign Services	55	12	4	1	0	1	28	93	2	240
2017	Administrative Support	51	3	0	0	0	0	45	100	0	57
2017	Other	61	9	0	3	3	0	24	92	8	33

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	14	7	0	0	19	92	0	14
2017	Administration and Foreign Services	65	20	8	2	1	4	89	3	241
2017	Administrative Support	72	14	3	0	0	10	96	0	57
2017	Other	71	18	0	0	0	12	100	0	34

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	81	0	0	12	0	7	87	13	14
2017	Administration and Foreign Services	64	17	8	2	4	5	86	6	241
2017	Administrative Support	54	20	7	12	3	3	76	16	57
2017	Other	47	3	18	9	18	6	53	28	34

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	26	0	0	0	7	100	0	14
2017	Administration and Foreign Services	52	29	12	3	1	2	83	5	241
2017	Administrative Support	44	37	14	2	0	3	84	2	57
2017	Other	70	9	9	0	0	12	89	0	34

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	14	34	53	0	0	0	0	47	0	14
2017	Administration and Foreign Services	11	28	42	13	5	0	1	39	19	242
2017	Administrative Support	14	38	39	3	3	2	0	53	7	58
2017	Other	9	24	32	23	12	0	0	33	35	34

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	7	14	41	19	20	0	0	39	20	14
2017	Administration and Foreign Services	13	18	41	21	6	1	1	27	31	241
2017	Administrative Support	5	10	34	26	21	0	4	49	16	58
2017	Other	9	38	32	15	6	0	0	21	47	34

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	100	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	36	43	10	7	4	0	79	11	242
2017	Administrative Support	45	33	10	7	2	3	81	9	58
2017	Other	23	53	20	0	3	0	77	3	34

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	81	19	0	0	0	0	0	100	0	14
2017	Administration and Foreign Services	19	37	17	14	10	1	0	58	25	241
2017	Administrative Support	21	40	17	12	5	5	0	64	18	58
2017	Other	9	39	18	15	15	3	3	50	31	34

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	26	74	242
2017	Administrative Support	26	74	57
2017	Other	18	82	34
2014	Administration and Foreign Services	16	84	195
2014	Administrative Support	19	81	63
2014	Other	25	75	30

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	71	29	63
2017	Administrative Support	87	13	15
2014	Administration and Foreign Services	78	22	32
2014	Administrative Support	83	17	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Administration and Foreign Services	48	37	2	11	2	85	13	44
2017	Administrative Support	69	23	0	8	0	92	8	13
2014	Administration and Foreign Services	52	28	12	8	0	80	8	25
2014	Administrative Support	30	40	20	10	0	70	10	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	46	41	7	0	0	7	0	49	51	14
2017	Administration and Foreign Services	31	23	21	10	12	2	2	32	68	242
2017	Administrative Support	40	14	17	20	7	2	0	41	59	57
2017	Other	35	26	18	3	9	3	6	38	62	34

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	21	157
2017	Administrative Support	30	33
2017	Other	32	19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	30	157
2017	Administrative Support	37	33
2017	Other	37	19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	21	157
2017	Administrative Support	37	33
2017	Other	10	19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	50	157
2017	Administrative Support	37	33
2017	Other	17	19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	7	157
2017	Administrative Support	6	33
2017	Other	0	19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	36	157
2017	Administrative Support	51	33
2017	Other	43	19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Administration and Foreign Services	6	47	24	10	4	9	152
2017	Administrative Support	10	52	16	10	3	9	31
2017	Other	0	61	22	11	0	6	18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Administration and Foreign Services	19	25	17	12	19	3	5	49	33	157
2017	Administrative Support	19	31	12	18	6	3	10	57	28	32
2017	Other	37	21	10	10	6	0	16	68	20	19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Administration and Foreign Services	1	7	16	16	46	4	10	9	72	158
2017	Administrative Support	3	9	12	15	54	0	7	13	74	33
2017	Other	10	5	16	0	32	10	26	25	51	19

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Parole Board of Canada by Question 103.1. Occupational category (variable derived from question 103)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me