2017 Public Service Employee Survey Results for Parole Board of Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 46 2 8 2 0 0 88 10 290
2017 Term 54 42 0 0 4 0 0 96 4 35
2017 Governor-in-council appointment 34 45 7 14 0 0 0 79 14 29
2014 Indeterminate (permanent) 42 46 4 6 3 0 0 87 9 241
2014 Term 57 32 6 6 0 0 0 88 6 34
2014 Governor-in-council appointment 46 41 7 7 0 0 0 87 7 30
2011 Indeterminate (permanent) 50 40 2 6 2 0 0 90 8 244
2011 Term 68 19 6 0 6 0 0 88 6 16
2011 Casual 66 25 0 8 0 0 0 92 8 12
2011 Governor-in-council appointment 50 44 2 2 2 0 0 93 5 25
2008 Indeterminate (permanent) 49 41 3 6 1 0 0 90 7 223
2008 Term 87 13 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 35 60 0 5 0 0 0 95 5 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 74 18 2 2 1 0 1 94 4 290
2017 Term 80 20 0 0 0 0 0 100 0 35
2017 Governor-in-council appointment 73 17 7 3 0 0 0 90 3 30
2014 Indeterminate (permanent) 74 20 3 2 1 0 0 95 3 241
2014 Term 77 17 3 0 3 0 0 94 3 34
2014 Governor-in-council appointment 87 13 0 0 0 0 0 100 0 30
2011 Indeterminate (permanent) 79 15 3 2 2 0 0 94 3 243
2011 Term 81 19 0 0 0 0 0 100 0 16
2011 Casual 83 17 0 0 0 0 0 100 0 12
2011 Governor-in-council appointment 73 22 0 5 0 0 0 95 5 25
2008 Indeterminate (permanent) 75 19 3 3 1 0 0 94 4 224
2008 Term 100 0 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 90 10 0 0 0 0 0 100 0 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 19 4 4 2 0 2 89 7 288
2017 Term 64 13 5 12 5 0 0 77 18 35
2017 Governor-in-council appointment 79 7 3 7 0 0 3 89 7 29
2014 Indeterminate (permanent) 65 21 5 6 2 0 1 87 8 241
2014 Term 71 12 0 9 6 0 3 85 15 34
2014 Governor-in-council appointment 93 7 0 0 0 0 0 100 0 30
2011 Indeterminate (permanent) 66 21 4 5 4 0 0 87 9 243
2011 Term 75 7 0 18 0 0 0 82 18 16
2011 Casual 83 8 0 8 0 0 0 92 8 12
2011 Governor-in-council appointment 85 2 0 10 2 0 0 88 12 25
2008 Indeterminate (permanent) 69 19 2 7 2 0 0 88 9 224
2008 Term 93 7 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 89 5 0 0 5 0 0 95 5 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 30 5 11 9 0 0 75 20 290
2017 Term 41 38 7 11 3 0 0 79 14 35
2017 Governor-in-council appointment 45 34 7 10 3 0 0 79 14 29
2014 Indeterminate (permanent) 39 30 6 14 11 0 0 69 25 241
2014 Term 50 23 14 5 6 0 0 74 12 34
2014 Governor-in-council appointment 46 48 3 3 0 0 0 93 3 30
2011 Indeterminate (permanent) 47 34 6 7 6 0 0 81 13 244
2011 Term 43 44 6 0 6 0 0 87 6 16
2011 Casual 50 25 8 8 8 0 0 75 16 12
2011 Governor-in-council appointment 56 19 12 10 2 0 0 76 12 25

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 42 10 16 4 0 0 70 20 289
2017 Term 42 45 7 6 0 0 0 87 6 35
2017 Governor-in-council appointment 31 48 7 7 3 3 0 82 11 29
2014 Indeterminate (permanent) 26 44 13 9 8 0 0 70 17 240
2014 Term 27 52 3 14 3 0 0 80 18 34
2014 Governor-in-council appointment 29 51 7 13 0 0 0 80 13 30
2011 Indeterminate (permanent) 30 41 11 12 6 0 0 71 18 244
2011 Term 43 32 6 12 0 0 6 80 13 16
2011 Casual 33 42 8 0 17 0 0 75 17 12
2011 Governor-in-council appointment 39 39 10 12 0 0 0 78 12 25
2008 Indeterminate (permanent) 33 43 8 10 6 0 0 77 16 224
2008 Term 60 33 7 0 0 0 0 93 0 15
2008 Governor-in-council appointment 35 55 5 5 0 0 0 90 5 20

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 35 11 3 2 0 0 85 5 290
2017 Term 58 26 8 6 3 0 0 84 8 35
2017 Governor-in-council appointment 90 10 0 0 0 0 0 100 0 29
2014 Indeterminate (permanent) 43 39 9 4 4 0 0 82 8 241
2014 Term 53 32 9 6 0 0 0 85 6 34
2014 Governor-in-council appointment 88 12 0 0 0 0 0 100 0 30
2011 Indeterminate (permanent) 49 37 7 4 3 1 0 86 7 244
2011 Term 43 44 0 6 6 0 0 87 13 16
2011 Casual 58 25 8 0 8 0 0 83 8 12
2011 Governor-in-council appointment 83 17 0 0 0 0 0 100 0 25
2008 Indeterminate (permanent) 46 37 12 4 0 0 0 83 5 224
2008 Term 73 20 7 0 0 0 0 93 0 15
2008 Governor-in-council appointment 95 5 0 0 0 0 0 100 0 20

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 59 28 5 7 2 0 0 87 9 290
2017 Term 58 22 5 9 6 0 0 81 14 35
2017 Governor-in-council appointment 93 3 0 3 0 0 0 97 3 29
2014 Indeterminate (permanent) 55 33 7 2 3 0 0 87 6 239
2014 Term 46 31 14 3 6 0 0 77 9 34
2014 Governor-in-council appointment 82 18 0 0 0 0 0 100 0 30
2011 Indeterminate (permanent) 48 40 7 2 2 0 0 89 4 244
2011 Term 56 25 0 13 6 0 0 81 19 16
2011 Casual 58 25 0 8 8 0 0 83 17 12
2011 Governor-in-council appointment 93 7 0 0 0 0 0 100 0 25
2008 Indeterminate (permanent) 47 43 4 4 1 0 0 91 5 224
2008 Term 60 27 7 0 7 0 0 87 7 15
2008 Governor-in-council appointment 90 10 0 0 0 0 0 100 0 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 36 7 9 2 0 0 82 11 290
2017 Term 59 31 7 3 0 0 0 90 3 34
2017 Governor-in-council appointment 62 28 3 7 0 0 0 90 7 29
2014 Indeterminate (permanent) 40 42 7 6 5 0 0 82 11 241
2014 Term 53 30 6 9 0 0 3 85 9 34
2014 Governor-in-council appointment 57 33 3 0 3 0 3 93 3 30

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 35 10 6 4 0 0 80 10 289
2017 Term 61 20 15 0 4 0 0 81 4 35
2017 Governor-in-council appointment 28 28 17 21 7 0 0 55 28 29
2014 Indeterminate (permanent) 38 37 13 6 7 0 0 75 12 241
2014 Term 56 32 6 3 0 3 0 91 3 34
2014 Governor-in-council appointment 36 41 16 0 7 0 0 77 7 30
2011 Indeterminate (permanent) 44 31 9 9 7 0 0 75 16 243
2011 Term 52 27 0 6 7 0 7 86 14 15
2011 Casual 66 8 17 8 0 0 0 75 8 12
2011 Governor-in-council appointment 54 27 19 0 0 0 0 81 0 25

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 22 11 10 8 2 13 66 20 288
2017 Term 38 22 12 2 8 8 9 73 13 35
2017 Governor-in-council appointment 7 10 10 7 28 0 38 28 56 29
2014 Indeterminate (permanent) 25 25 13 9 12 3 13 60 25 241
2014 Term 47 6 9 6 5 9 18 72 15 34
2014 Governor-in-council appointment 10 10 7 16 25 0 33 29 61 30
2011 Indeterminate (permanent) 25 24 13 14 9 2 13 57 27 244
2011 Term 46 7 13 0 0 7 27 80 0 15
2011 Casual 17 8 25 8 0 0 42 43 14 12
2011 Governor-in-council appointment 15 19 10 10 17 0 30 48 38 25
2008 Indeterminate (permanent) 33 26 7 12 10 2 10 68 25 224
2008 Term 27 13 0 7 0 13 40 86 14 15
2008 Governor-in-council appointment 5 5 15 5 10 5 55 25 38 20

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 44 9 4 3 0 0 83 7 290
2017 Term 44 51 0 3 3 0 0 94 6 35
2017 Governor-in-council appointment 69 21 0 10 0 0 0 90 10 29
2014 Indeterminate (permanent) 38 43 10 5 4 0 0 81 9 241
2014 Term 32 45 9 8 6 0 0 76 15 34
2014 Governor-in-council appointment 74 23 3 0 0 0 0 97 0 30
2011 Indeterminate (permanent) 44 40 8 3 5 0 0 84 8 244
2011 Term 66 13 14 0 7 0 0 80 7 15
2011 Casual 58 25 8 0 8 0 0 83 8 12
2011 Governor-in-council appointment 86 9 2 2 0 0 0 95 2 25
2008 Indeterminate (permanent) 39 46 8 6 2 0 0 85 8 224
2008 Term 60 40 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 90 5 5 0 0 0 0 95 0 20

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 36 8 15 9 0 0 68 24 290
2017 Term 45 43 4 6 3 0 0 87 8 35
2017 Governor-in-council appointment 17 34 24 10 14 0 0 52 24 29
2014 Indeterminate (permanent) 25 38 11 13 13 0 0 64 25 241
2014 Term 38 36 8 9 9 0 0 74 18 34
2014 Governor-in-council appointment 41 32 10 10 3 0 3 75 14 29
2011 Indeterminate (permanent) 27 39 11 13 10 0 0 66 22 244
2011 Term 43 32 13 6 6 0 0 75 12 16
2011 Casual 33 42 8 8 8 0 0 75 17 12
2011 Governor-in-council appointment 27 42 12 15 2 0 2 70 17 25

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 43 8 8 3 0 0 81 11 288
2017 Term 53 40 4 3 0 0 0 93 3 35
2017 Governor-in-council appointment 59 31 3 7 0 0 0 90 7 29

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 31 7 2 3 0 0 89 4 290
2017 Term 62 32 3 0 3 0 0 94 3 35
2017 Governor-in-council appointment 76 21 3 0 0 0 0 97 0 29
2014 Indeterminate (permanent) 52 36 7 2 2 0 0 89 4 241
2014 Term 67 18 12 0 3 0 0 85 3 34
2014 Governor-in-council appointment 75 18 3 0 3 0 0 93 3 30
2011 Indeterminate (permanent) 57 34 7 1 1 0 0 91 2 244
2011 Term 49 44 6 0 0 0 0 94 0 16
2011 Casual 58 34 0 0 8 0 0 92 8 12
2011 Governor-in-council appointment 76 24 0 0 0 0 0 100 0 25
2008 Indeterminate (permanent) 62 32 4 2 0 0 0 94 2 224
2008 Term 93 7 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 100 0 0 0 0 0 0 100 0 20

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 39 11 10 10 0 0 69 20 289
2017 Term 44 34 13 9 0 0 0 79 9 35
2017 Governor-in-council appointment 38 28 7 14 14 0 0 66 28 29

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 30 6 1 2 0 0 92 2 287
2017 Term 63 24 11 0 3 0 0 86 3 35
2017 Governor-in-council appointment 90 10 0 0 0 0 0 100 0 29
2014 Indeterminate (permanent) 70 23 5 1 0 0 0 93 1 240
2014 Term 74 14 12 0 0 0 0 88 0 34
2014 Governor-in-council appointment 100 0 0 0 0 0 0 100 0 30
2011 Indeterminate (permanent) 69 27 2 1 1 0 0 96 2 243
2011 Term 69 25 0 0 6 0 0 94 6 16
2011 Casual 75 17 0 0 8 0 0 92 8 12
2011 Governor-in-council appointment 98 2 0 0 0 0 0 100 0 25

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 37 12 13 5 0 0 70 18 287
2017 Term 30 43 13 12 0 0 2 74 13 35
2017 Governor-in-council appointment 34 24 10 17 14 0 0 59 31 29
2014 Indeterminate (permanent) 29 39 10 12 10 0 0 69 22 241
2014 Term 38 30 14 9 6 0 3 70 15 34
2014 Governor-in-council appointment 29 44 10 10 3 0 3 76 14 30
2011 Indeterminate (permanent) 42 33 10 8 6 1 0 76 14 244
2011 Term 36 51 7 6 0 0 0 87 6 16
2011 Casual 49 8 8 25 8 0 0 58 34 12
2011 Governor-in-council appointment 31 55 2 11 0 0 0 86 11 25

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 36 10 12 7 0 0 70 19 287
2017 Term 35 39 15 11 0 0 0 74 11 35
2017 Governor-in-council appointment 17 28 28 14 10 0 3 46 25 29
2014 Indeterminate (permanent) 35 32 14 11 8 0 0 67 19 241
2014 Term 39 41 5 9 6 0 0 80 15 34
2014 Governor-in-council appointment 26 23 26 15 7 0 3 51 22 30

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 36 13 10 4 0 0 73 14 287
2017 Term 40 42 14 4 0 0 0 82 4 35
2017 Governor-in-council appointment 48 31 7 3 10 0 0 79 14 29
2014 Indeterminate (permanent) 36 38 11 9 6 0 0 74 15 240
2014 Term 48 32 15 3 3 0 0 80 6 34
2014 Governor-in-council appointment 33 57 3 7 0 0 0 90 7 30
2011 Indeterminate (permanent) 45 35 8 6 7 0 0 80 13 241
2011 Term 62 25 6 0 0 6 0 94 0 16
2011 Casual 66 17 17 0 0 0 0 83 0 12
2011 Governor-in-council appointment 69 22 7 2 0 0 0 91 2 25

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 38 8 4 3 0 0 85 6 286
2017 Term 56 38 3 3 0 0 0 94 3 35
2017 Governor-in-council appointment 69 21 3 7 0 0 0 90 7 29
2014 Indeterminate (permanent) 46 41 6 4 3 0 0 87 7 241
2014 Term 56 27 11 3 0 0 3 86 3 34
2014 Governor-in-council appointment 84 13 3 0 0 0 0 97 0 30
2011 Indeterminate (permanent) 48 40 5 4 3 0 0 87 8 244
2011 Term 73 14 7 0 7 0 0 86 7 15
2011 Casual 67 25 0 0 8 0 0 92 8 12
2011 Governor-in-council appointment 69 27 2 2 0 0 0 95 2 25
2008 Indeterminate (permanent) 48 45 4 2 1 0 0 93 3 224
2008 Term 87 13 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 85 15 0 0 0 0 0 100 0 20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 35 19 5 4 0 1 73 9 289
2017 Term 44 39 5 11 0 0 0 84 11 35
2017 Governor-in-council appointment 20 33 23 13 10 0 0 53 23 30
2014 Indeterminate (permanent) 42 28 16 10 3 0 0 71 13 241
2014 Term 65 26 6 0 3 0 0 91 3 34
2014 Governor-in-council appointment 26 28 36 7 3 0 0 54 10 30
2011 Indeterminate (permanent) 34 33 14 10 9 0 0 67 18 243
2011 Term 81 19 0 0 0 0 0 100 0 16
2011 Casual 59 33 8 0 0 0 0 92 0 12
2011 Governor-in-council appointment 39 32 19 10 0 0 0 71 10 25
2008 Indeterminate (permanent) 32 34 17 9 8 0 0 66 17 224
2008 Term 40 40 13 7 0 0 0 80 7 15
2008 Governor-in-council appointment 20 45 25 0 10 0 0 65 10 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 26 33 20 10 1 2 31 35 290
2017 Term 3 14 42 23 5 0 13 32 20 35
2017 Governor-in-council appointment 3 10 30 40 17 0 0 57 13 30
2014 Indeterminate (permanent) 10 20 32 25 12 0 1 37 31 241
2014 Term 12 6 29 24 26 0 3 52 18 34
2014 Governor-in-council appointment 3 13 34 23 23 0 3 47 17 30
2011 Indeterminate (permanent) 11 23 29 25 11 0 2 36 34 242
2011 Term 0 12 51 25 6 0 6 33 13 16
2011 Casual 0 0 16 17 67 0 0 84 0 12
2011 Governor-in-council appointment 2 2 29 44 20 0 2 66 5 25
2008 Indeterminate (permanent) 6 21 33 27 11 0 1 38 28 224
2008 Term 0 27 7 40 20 7 0 64 29 15
2008 Governor-in-council appointment 0 15 30 25 25 0 5 53 16 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 21 29 23 14 0 3 39 31 288
2017 Term 11 20 31 6 17 3 12 27 36 34
2017 Governor-in-council appointment 10 23 17 27 23 0 0 50 33 30
2014 Indeterminate (permanent) 12 12 30 30 14 1 0 45 25 241
2014 Term 3 11 25 18 31 7 6 56 16 33
2014 Governor-in-council appointment 0 20 34 20 20 0 7 42 21 30
2011 Indeterminate (permanent) 13 16 28 22 18 1 2 41 30 242
2011 Term 0 19 12 12 31 0 25 58 25 16
2011 Casual 0 8 16 8 67 0 0 75 8 12
2011 Governor-in-council appointment 0 7 19 22 45 0 7 72 7 25
2008 Indeterminate (permanent) 10 15 25 27 21 0 2 49 25 222
2008 Term 7 13 7 13 47 13 0 69 23 15
2008 Governor-in-council appointment 5 20 25 25 20 0 5 47 26 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 12 29 26 17 2 6 48 21 290
2017 Term 2 8 24 31 14 8 14 57 13 35
2017 Governor-in-council appointment 7 7 20 23 27 0 17 60 16 30
2014 Indeterminate (permanent) 8 13 28 27 17 3 3 48 23 240
2014 Term 3 9 15 24 32 0 17 68 14 34
2014 Governor-in-council appointment 3 21 20 3 33 3 16 45 31 30
2011 Indeterminate (permanent) 7 11 26 30 20 1 5 54 18 242
2011 Term 6 13 32 13 25 0 12 42 22 16
2011 Casual 0 8 8 25 58 0 0 84 8 12
2011 Governor-in-council appointment 0 0 9 27 45 0 19 89 0 25
2008 Indeterminate (permanent) 4 7 26 39 19 1 3 61 12 222
2008 Term 0 0 20 13 40 7 20 73 0 15
2008 Governor-in-council appointment 0 10 20 25 30 5 10 65 12 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 5 11 34 29 18 0 3 49 16 289
2017 Term 4 5 26 25 31 3 6 61 10 35
2017 Governor-in-council appointment 17 7 33 20 13 0 10 37 26 30
2014 Indeterminate (permanent) 4 10 29 35 20 1 0 56 14 240
2014 Term 0 5 12 30 41 3 9 80 6 34
2014 Governor-in-council appointment 3 16 26 28 23 0 3 53 20 30
2011 Indeterminate (permanent) 5 11 29 30 20 1 4 52 17 242
2011 Term 0 6 13 44 31 0 6 79 7 16
2011 Casual 0 0 8 25 67 0 0 92 0 12
2011 Governor-in-council appointment 2 5 30 34 24 0 5 62 7 25
2008 Indeterminate (permanent) 5 10 30 33 20 0 2 54 16 221
2008 Term 0 0 33 7 53 0 7 64 0 15
2008 Governor-in-council appointment 0 10 50 15 10 5 10 29 12 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 21 27 20 12 0 2 34 39 288
2017 Term 16 10 10 27 23 2 11 58 30 35
2017 Governor-in-council appointment 23 37 17 7 17 0 0 23 60 30
2014 Indeterminate (permanent) 16 25 31 15 10 0 1 25 43 241
2014 Term 6 6 20 17 33 6 12 62 14 34
2014 Governor-in-council appointment 7 20 41 3 29 0 0 33 26 30
2011 Indeterminate (permanent) 16 17 31 19 14 1 2 34 34 243
2011 Term 6 6 19 25 18 0 25 57 17 16
2011 Casual 16 0 0 34 50 0 0 84 16 12
2011 Governor-in-council appointment 0 21 32 20 24 0 2 45 22 25
2008 Indeterminate (permanent) 12 20 28 21 15 0 3 37 34 222
2008 Term 0 13 13 13 40 20 0 67 17 15
2008 Governor-in-council appointment 5 20 30 25 15 0 5 42 26 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 22 27 23 11 2 4 36 35 290
2017 Term 14 22 26 11 9 16 3 24 43 35
2017 Governor-in-council appointment 10 17 33 23 10 0 7 36 29 30
2014 Indeterminate (permanent) 13 21 28 23 13 0 2 37 35 241
2014 Term 11 18 14 24 18 9 6 49 34 34
2014 Governor-in-council appointment 7 26 38 13 13 0 3 27 34 30
2011 Indeterminate (permanent) 13 21 29 22 11 1 3 35 35 243
2011 Term 0 13 26 18 18 6 18 49 17 16
2011 Casual 0 33 8 8 50 0 0 58 33 12
2011 Governor-in-council appointment 0 15 47 20 15 0 5 36 15 25
2008 Indeterminate (permanent) 15 21 30 20 11 0 2 32 37 222
2008 Term 7 13 33 13 7 13 13 27 27 15
2008 Governor-in-council appointment 10 30 40 20 0 0 0 20 40 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 16 31 24 14 1 3 40 27 289
2017 Term 10 13 15 21 23 10 8 54 28 35
2017 Governor-in-council appointment 27 13 17 10 17 0 17 32 48 30
2014 Indeterminate (permanent) 10 19 33 24 12 0 1 36 30 239
2014 Term 6 11 23 18 33 3 6 56 19 34
2014 Governor-in-council appointment 3 18 20 20 26 0 13 53 25 30
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 75 16 3 1 1 0 3 94 3 289
2017 Term 83 7 0 7 3 0 0 91 9 35
2017 Governor-in-council appointment 63 13 10 0 3 0 10 85 4 30
2014 Indeterminate (permanent) 74 15 5 1 2 0 3 92 3 241
2014 Term 82 9 0 3 3 0 3 94 6 34
2014 Governor-in-council appointment 79 8 3 7 3 0 0 87 10 30
2011 Indeterminate (permanent) 72 12 4 6 3 0 2 87 9 243
2011 Term 69 25 0 0 0 0 6 100 0 16
2011 Casual 58 17 0 0 0 0 25 100 0 12
2011 Governor-in-council appointment 73 12 0 5 2 0 8 93 7 25
2008 Indeterminate (permanent) 72 12 4 4 4 0 4 87 8 224
2008 Term 100 0 0 0 0 0 0 100 0 14
2008 Governor-in-council appointment 80 15 0 0 0 0 5 100 0 20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 28 13 18 11 3 2 55 31 289
2017 Term 24 26 8 15 8 11 7 62 28 35
2017 Governor-in-council appointment 17 20 20 20 20 3 0 38 41 30
2014 Indeterminate (permanent) 26 30 14 12 13 3 2 59 26 241
2014 Term 29 36 12 14 6 3 0 66 21 34
2014 Governor-in-council appointment 39 33 15 0 10 0 3 75 10 30

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 29 11 11 8 0 0 70 19 289
2017 Term 45 26 2 14 12 0 0 71 26 35
2017 Governor-in-council appointment 33 23 7 23 10 3 0 59 34 30
2014 Indeterminate (permanent) 43 27 9 7 14 0 0 70 22 240
2014 Term 47 21 9 12 12 0 0 68 23 34
2014 Governor-in-council appointment 52 23 12 10 3 0 0 75 13 30

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 35 15 14 4 0 0 67 18 289
2017 Term 38 41 8 4 9 0 0 79 13 35
2017 Governor-in-council appointment 40 30 17 10 3 0 0 70 13 30
2014 Indeterminate (permanent) 35 38 8 12 6 0 0 73 18 240
2014 Term 32 41 9 12 6 0 0 73 18 34
2014 Governor-in-council appointment 26 46 7 15 3 0 3 75 19 30
2011 Indeterminate (permanent) 31 39 8 13 7 2 0 71 20 244
2011 Term 36 32 7 12 6 0 6 73 20 16
2011 Casual 25 51 0 8 8 8 0 82 18 12
2011 Governor-in-council appointment 40 49 2 7 2 0 0 89 9 25
2008 Indeterminate (permanent) 26 43 8 14 7 2 0 70 21 224
2008 Term 57 36 0 7 0 0 0 93 7 14
2008 Governor-in-council appointment 15 65 5 5 0 5 5 89 6 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 26 14 14 9 4 1 61 24 289
2017 Term 21 32 15 14 10 8 0 58 26 35
2017 Governor-in-council appointment 23 13 13 23 7 17 3 46 38 30
2014 Indeterminate (permanent) 35 28 10 11 11 5 0 66 23 240
2014 Term 23 27 21 11 9 9 0 54 22 34
2014 Governor-in-council appointment 20 39 16 3 12 0 10 65 16 30
2011 Indeterminate (permanent) 34 28 13 12 10 3 0 64 23 244
2011 Term 30 25 6 12 6 19 0 69 23 16
2011 Casual 17 33 17 0 25 8 0 54 27 12
2011 Governor-in-council appointment 32 32 17 12 5 2 0 66 17 25
2008 Indeterminate (permanent) 30 29 9 16 10 5 1 62 28 223
2008 Term 43 50 0 0 0 0 7 100 0 14
2008 Governor-in-council appointment 32 32 11 11 5 5 5 71 18 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 23 18 21 13 10 2 41 38 290
2017 Term 10 18 13 10 16 29 3 42 38 35
2017 Governor-in-council appointment 10 27 13 13 27 10 0 41 44 30
2014 Indeterminate (permanent) 11 24 16 20 14 13 2 41 41 240
2014 Term 21 9 20 27 6 15 3 36 40 34
2014 Governor-in-council appointment 20 10 13 23 21 7 7 34 51 30

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 40 7 11 5 0 0 77 16 289
2017 Term 55 23 5 7 10 0 0 78 18 35
2017 Governor-in-council appointment 38 48 7 3 3 0 0 86 7 29
2014 Indeterminate (permanent) 38 42 9 8 4 0 0 80 11 239
2014 Term 44 27 20 6 3 0 0 71 9 34
2014 Governor-in-council appointment 54 33 7 3 3 0 0 87 7 30
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 39 8 10 3 0 1 78 13 290
2017 Term 50 40 2 0 7 0 0 91 7 35
2017 Governor-in-council appointment 27 43 10 7 10 0 3 72 17 30
2014 Indeterminate (permanent) 36 35 11 10 8 0 0 72 18 241
2014 Term 41 32 9 9 6 3 0 75 15 34
2014 Governor-in-council appointment 48 16 7 10 10 0 10 71 22 30
2011 Indeterminate (permanent) 36 34 11 9 8 1 0 71 18 244
2011 Term 62 32 0 0 6 0 0 94 6 16
2011 Casual 25 42 25 8 0 0 0 66 8 12
2011 Governor-in-council appointment 37 24 12 10 17 0 0 61 27 25
2008 Indeterminate (permanent) 36 36 8 8 11 1 0 73 19 223
2008 Term 57 14 14 14 0 0 0 71 14 14
2008 Governor-in-council appointment 40 25 10 10 5 5 5 72 17 20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 30 11 9 5 1 1 74 14 289
2017 Term 55 42 3 0 0 0 0 97 0 35
2017 Governor-in-council appointment 43 30 17 3 7 0 0 73 10 30
2014 Indeterminate (permanent) 42 28 13 7 6 4 1 73 14 241
2014 Term 45 24 11 9 9 3 0 71 18 34
2014 Governor-in-council appointment 56 15 7 7 10 0 7 75 18 30
2011 Indeterminate (permanent) 43 30 13 7 7 1 0 74 13 243
2011 Term 56 19 19 0 6 0 0 75 6 16
2011 Casual 42 33 17 8 0 0 0 75 8 12
2011 Governor-in-council appointment 54 21 5 18 2 0 0 76 20 25
2008 Indeterminate (permanent) 42 27 13 6 9 2 0 71 15 223
2008 Term 57 21 7 7 0 7 0 85 8 14
2008 Governor-in-council appointment 55 25 15 0 0 0 5 84 0 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 32 14 8 5 1 1 74 13 290
2017 Term 53 34 11 0 3 0 0 86 3 35
2017 Governor-in-council appointment 43 30 10 13 3 0 0 73 17 30
2014 Indeterminate (permanent) 39 31 11 10 8 1 0 71 18 241
2014 Term 48 36 5 5 3 3 0 86 8 34
2014 Governor-in-council appointment 52 25 3 13 3 0 3 80 17 30
2011 Indeterminate (permanent) 42 26 12 12 7 1 0 68 20 243
2011 Term 56 26 6 6 6 0 0 81 12 16
2011 Casual 33 33 17 17 0 0 0 66 17 12
2011 Governor-in-council appointment 64 11 10 15 0 0 0 76 15 25
2008 Indeterminate (permanent) 40 35 8 8 9 0 0 75 17 223
2008 Term 64 14 7 14 0 0 0 79 14 14
2008 Governor-in-council appointment 65 25 10 0 0 0 0 90 0 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 82 10 1 1 2 0 4 96 3 290
2017 Term 92 3 2 3 0 0 0 95 3 35
2017 Governor-in-council appointment 63 13 10 3 3 0 7 82 7 30
2014 Indeterminate (permanent) 84 9 2 0 2 0 3 96 2 241
2014 Term 88 3 0 0 3 0 6 97 3 34
2014 Governor-in-council appointment 90 0 3 0 3 0 3 93 3 30
2011 Indeterminate (permanent) 80 9 3 2 3 1 2 92 5 243
2011 Term 81 19 0 0 0 0 0 100 0 16
2011 Casual 58 17 8 0 0 0 16 90 0 12
2011 Governor-in-council appointment 93 0 0 2 5 0 0 93 7 25
2008 Indeterminate (permanent) 83 6 2 1 4 0 3 93 6 221
2008 Term 100 0 0 0 0 0 0 100 0 14
2008 Governor-in-council appointment 95 5 0 0 0 0 0 100 0 20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 24 10 8 6 1 2 75 14 289
2017 Term 64 10 8 13 0 2 2 78 14 35
2017 Governor-in-council appointment 50 30 3 3 3 0 10 89 7 30
2014 Indeterminate (permanent) 52 24 8 6 4 3 2 80 11 241
2014 Term 50 21 3 5 3 9 9 86 10 34
2014 Governor-in-council appointment 48 20 13 3 7 0 10 75 11 30
2011 Indeterminate (permanent) 46 26 11 4 6 2 4 77 11 244
2011 Term 56 25 6 6 0 6 0 86 7 16
2011 Casual 34 33 8 0 8 0 16 80 10 12
2011 Governor-in-council appointment 63 5 5 12 8 0 8 74 21 25

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 31 7 5 6 0 0 83 10 289
2017 Term 72 25 3 0 0 0 0 97 0 35
2017 Governor-in-council appointment 43 30 7 0 17 0 3 76 17 30

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 28 7 3 5 1 0 84 9 290
2017 Term 74 17 10 0 0 0 0 90 0 35
2017 Governor-in-council appointment 50 17 10 7 10 0 7 71 18 30

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 27 10 7 5 0 0 77 12 289
2017 Term 71 29 0 0 0 0 0 100 0 35
2017 Governor-in-council appointment 47 23 10 7 10 0 3 72 17 30
2014 Indeterminate (permanent) 48 28 11 6 7 0 0 76 13 241
2014 Term 59 15 14 3 6 3 0 76 9 34
2014 Governor-in-council appointment 53 10 14 7 10 0 7 67 18 29
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 37 5 6 2 5 5 86 9 63
2014 Indeterminate (permanent) 48 38 8 3 2 0 0 86 5 51

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 35 17 7 9 2 0 66 17 290
2017 Term 48 30 0 14 3 5 0 82 18 35
2017 Governor-in-council appointment 40 30 10 13 7 0 0 70 20 30
2014 Indeterminate (permanent) 27 37 12 10 12 3 0 65 22 241
2014 Term 50 18 20 5 0 6 0 72 6 34
2014 Governor-in-council appointment 44 29 13 7 0 3 3 79 7 30
2011 Indeterminate (permanent) 27 31 16 11 11 4 0 60 23 244
2011 Term 37 32 19 6 6 0 0 68 12 16
2011 Casual 33 25 17 25 0 0 0 58 25 12
2011 Governor-in-council appointment 34 29 27 2 7 0 0 63 9 25

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 12 15 12 1 0 61 27 290
2017 Term 39 46 9 3 3 0 0 85 5 35
2017 Governor-in-council appointment 30 23 13 23 7 3 0 55 31 30
2014 Indeterminate (permanent) 24 34 16 11 13 1 0 59 25 241
2014 Term 35 32 20 6 3 3 0 70 9 34
2014 Governor-in-council appointment 33 34 16 13 0 0 3 70 14 30
2011 Indeterminate (permanent) 30 34 11 11 13 1 0 65 25 244
2011 Term 37 50 13 0 0 0 0 87 0 16
2011 Casual 42 25 25 0 8 0 0 66 8 12
2011 Governor-in-council appointment 44 24 24 7 0 0 0 69 7 25
2008 Indeterminate (permanent) 29 31 13 14 11 1 0 61 25 224
2008 Term 50 36 0 7 0 7 0 92 8 14
2008 Governor-in-council appointment 40 40 5 10 0 0 5 84 11 20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 32 17 15 12 2 0 54 29 290
2017 Term 43 23 13 14 3 5 0 69 18 35
2017 Governor-in-council appointment 20 23 20 27 7 3 0 45 34 30
2014 Indeterminate (permanent) 21 35 18 12 13 3 0 57 25 241
2014 Term 26 39 23 9 0 3 0 67 9 34
2014 Governor-in-council appointment 29 38 16 10 3 0 3 70 14 30
2011 Indeterminate (permanent) 20 38 15 11 11 4 0 62 23 244
2011 Term 24 51 19 0 0 6 0 80 0 16
2011 Casual 25 34 8 33 0 0 0 58 33 12
2011 Governor-in-council appointment 34 37 12 15 2 0 0 71 17 25
2008 Indeterminate (permanent) 19 38 15 13 11 3 0 59 25 224
2008 Term 57 14 0 7 7 14 0 83 17 14
2008 Governor-in-council appointment 10 60 20 10 0 0 0 70 10 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 28 16 12 10 4 0 60 24 290
2017 Term 46 29 8 7 7 3 0 78 14 35
2017 Governor-in-council appointment 20 17 27 17 17 3 0 38 34 30
2014 Indeterminate (permanent) 21 28 17 10 17 7 0 53 29 241
2014 Term 35 27 15 14 9 0 0 62 23 34
2014 Governor-in-council appointment 33 29 15 13 7 3 0 64 20 30
2011 Indeterminate (permanent) 29 34 12 10 11 4 0 65 22 244
2011 Term 43 45 13 0 0 0 0 87 0 16
2011 Casual 16 51 0 33 0 0 0 67 33 12
2011 Governor-in-council appointment 42 24 17 17 0 0 0 66 17 25
2008 Indeterminate (permanent) 22 34 15 11 12 6 0 60 24 224
2008 Term 57 21 0 7 0 14 0 92 8 14
2008 Governor-in-council appointment 25 35 0 30 0 10 0 67 33 20

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 34 15 17 13 1 0 54 30 290
2017 Term 28 42 20 6 4 0 0 70 10 35
2017 Governor-in-council appointment 17 34 10 31 7 0 0 52 38 29
2014 Indeterminate (permanent) 18 38 12 15 15 3 0 57 31 240
2014 Term 27 41 15 12 3 3 0 70 15 34
2014 Governor-in-council appointment 29 31 10 23 3 0 3 63 27 30
2011 Indeterminate (permanent) 19 41 13 13 12 2 0 61 26 244
2011 Term 24 57 12 6 0 0 0 81 6 16
2011 Casual 16 34 25 0 17 8 0 55 18 12
2011 Governor-in-council appointment 42 34 2 9 10 2 0 78 20 25
2008 Indeterminate (permanent) 20 40 13 13 14 1 0 60 27 224
2008 Term 67 27 0 0 7 0 0 93 7 15
2008 Governor-in-council appointment 25 40 15 15 0 5 0 68 16 20
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 37 17 5 3 0 0 74 9 290
2017 Term 39 54 3 0 4 0 0 93 4 35
2017 Governor-in-council appointment 30 47 13 3 7 0 0 77 10 30
2014 Indeterminate (permanent) 37 40 11 5 6 1 0 78 11 241
2014 Term 29 50 15 0 3 3 0 81 3 34
2014 Governor-in-council appointment 29 46 18 0 7 0 0 75 7 30
2011 Indeterminate (permanent) 35 42 11 7 5 0 0 77 12 243
2011 Term 49 45 6 0 0 0 0 94 0 16
2011 Casual 16 42 25 8 8 0 0 58 17 12
2011 Governor-in-council appointment 37 44 10 10 0 0 0 80 10 25

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 39 8 3 1 1 0 89 4 290
2017 Term 58 37 0 0 0 5 0 100 0 35
2017 Governor-in-council appointment 60 37 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 50 39 5 2 2 2 0 91 4 241
2014 Term 52 42 6 0 0 0 0 94 0 34
2014 Governor-in-council appointment 71 26 3 0 0 0 0 97 0 30
2011 Indeterminate (permanent) 52 34 8 4 2 1 0 86 6 242
2011 Term 50 44 6 0 0 0 0 94 0 16
2011 Casual 25 58 0 8 8 0 0 83 17 12
2011 Governor-in-council appointment 79 16 2 0 2 0 0 95 2 25

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 33 10 10 4 2 0 75 14 290
2017 Term 51 33 0 6 3 8 0 91 9 35
2017 Governor-in-council appointment 57 13 10 7 13 0 0 70 20 30
2014 Indeterminate (permanent) 38 37 10 7 4 4 0 78 12 241
2014 Term 54 26 6 0 9 3 3 84 10 34
2014 Governor-in-council appointment 71 20 0 0 10 0 0 90 10 30
2011 Indeterminate (permanent) 34 31 13 10 8 3 0 68 19 242
2011 Term 62 32 0 0 0 6 0 100 0 16
2011 Casual 33 33 25 0 8 0 0 66 8 12
2011 Governor-in-council appointment 59 15 8 17 2 0 0 73 19 25
2008 Indeterminate (permanent) 40 27 12 11 7 4 0 69 19 224
2008 Term 71 21 0 7 0 0 0 93 7 14
2008 Governor-in-council appointment 35 50 5 5 0 0 5 89 5 20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 29 22 12 6 3 0 58 19 289
2017 Term 33 31 23 0 0 13 0 73 0 35
2017 Governor-in-council appointment 33 37 10 13 7 0 0 70 20 30
2014 Indeterminate (permanent) 21 37 17 13 7 4 1 61 21 240
2014 Term 35 21 23 6 15 0 0 56 20 34
2014 Governor-in-council appointment 43 38 10 7 3 0 0 80 10 30
2011 Indeterminate (permanent) 21 31 20 11 10 6 1 56 23 244
2011 Term 37 32 7 12 0 12 0 78 14 16
2011 Casual 25 0 58 0 0 17 0 30 0 12
2011 Governor-in-council appointment 39 39 12 8 2 0 0 78 10 25

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 25 17 16 15 6 1 49 33 289
2017 Term 29 16 19 11 3 16 6 58 18 35
2017 Governor-in-council appointment 20 10 13 13 23 10 10 38 46 30
2014 Indeterminate (permanent) 16 25 15 15 19 8 2 45 38 241
2014 Term 23 9 27 8 15 12 5 40 28 34
2014 Governor-in-council appointment 29 34 10 7 7 0 13 74 15 30
2011 Indeterminate (permanent) 17 25 17 16 16 4 4 46 36 242
2011 Term 31 25 25 0 6 6 6 64 7 16
2011 Casual 42 0 17 25 8 0 8 45 36 12
2011 Governor-in-council appointment 37 18 11 10 2 0 22 70 16 25

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 15 6 5 3 1 3 86 8 290
2017 Term 70 17 8 2 3 0 0 87 5 35
2017 Governor-in-council appointment 60 13 10 3 3 3 7 81 7 30
2014 Indeterminate (permanent) 64 15 7 5 3 1 4 84 8 241
2014 Term 71 15 0 3 6 0 5 91 9 34
2014 Governor-in-council appointment 74 20 0 3 3 0 0 93 7 30

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 72 16 5 3 1 1 3 92 3 290
2017 Term 86 12 0 0 3 0 0 97 3 35
2017 Governor-in-council appointment 67 13 0 0 7 0 13 92 8 30
2014 Indeterminate (permanent) 66 18 6 5 1 1 3 88 6 241
2014 Term 71 14 0 3 9 3 0 88 12 34
2014 Governor-in-council appointment 87 10 3 0 0 0 0 97 0 30
2011 Indeterminate (permanent) 66 21 7 2 0 0 3 90 3 242
2011 Term 62 26 13 0 0 0 0 87 0 16
2011 Casual 58 17 0 0 8 0 17 90 10 12
2011 Governor-in-council appointment 73 22 5 0 0 0 0 95 0 25
2008 Indeterminate (permanent) 69 17 5 3 3 0 2 89 6 224
2008 Term 100 0 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 90 10 0 0 0 0 0 100 0 20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 30 17 15 8 3 0 58 24 290
2017 Term 32 34 20 8 0 6 0 70 9 35
2017 Governor-in-council appointment 20 33 10 7 13 7 10 64 24 30
2014 Indeterminate (permanent) 18 36 17 13 12 3 0 55 27 241
2014 Term 27 30 17 18 6 3 0 58 24 34
2014 Governor-in-council appointment 43 25 20 0 7 0 7 72 7 30
2011 Indeterminate (permanent) 30 33 12 12 9 3 0 66 21 244
2011 Term 37 50 0 6 0 0 7 93 7 16
2011 Casual 25 16 34 0 17 0 8 45 18 12
2011 Governor-in-council appointment 21 37 21 18 0 2 0 60 18 25
2008 Indeterminate (permanent) 28 32 11 19 10 1 0 60 29 224
2008 Term 47 40 0 0 7 0 7 93 7 15
2008 Governor-in-council appointment 15 50 25 0 5 0 5 68 5 20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 27 16 18 19 3 1 46 38 289
2017 Term 25 17 15 21 8 5 8 48 34 35
2017 Governor-in-council appointment 17 10 27 7 13 0 27 36 27 30
2014 Indeterminate (permanent) 14 21 17 22 23 2 1 36 46 241
2014 Term 24 32 12 11 20 0 0 57 32 34
2014 Governor-in-council appointment 27 9 20 3 3 0 37 57 11 29
2011 Indeterminate (permanent) 19 30 13 16 18 2 2 51 35 243
2011 Term 18 38 0 12 6 0 26 75 25 16
2011 Casual 25 17 17 16 17 0 8 45 36 12
2011 Governor-in-council appointment 17 20 30 0 0 0 34 55 0 25
2008 Indeterminate (permanent) 16 32 13 20 18 0 1 48 38 224
2008 Term 60 7 7 7 0 0 20 83 8 15
2008 Governor-in-council appointment 0 20 25 10 5 0 40 33 25 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 34 20 8 7 5 0 63 16 290
2017 Term 25 41 10 0 11 13 0 76 12 34
2017 Governor-in-council appointment 20 23 23 13 17 0 3 45 31 30

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 30 13 4 5 2 0 79 9 289
2017 Term 56 31 5 0 3 5 0 92 3 35
2017 Governor-in-council appointment 43 30 13 3 10 0 0 73 13 30
2014 Indeterminate (permanent) 41 30 13 7 3 5 1 76 10 241
2014 Term 65 24 6 3 3 0 0 88 6 33
2014 Governor-in-council appointment 64 13 16 0 3 3 0 80 3 30

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 36 15 5 3 0 0 77 8 289
2017 Term 59 19 9 7 3 2 0 80 10 35
2017 Governor-in-council appointment 37 33 13 7 10 0 0 70 17 30
2014 Indeterminate (permanent) 40 36 13 7 4 1 0 77 11 241
2014 Term 63 20 15 3 0 0 0 83 3 34
2014 Governor-in-council appointment 71 13 7 7 3 0 0 84 10 30
2011 Indeterminate (permanent) 38 39 8 9 4 2 0 78 14 244
2011 Term 52 40 7 0 0 0 0 93 0 15
2011 Casual 25 50 8 17 0 0 0 75 17 12
2011 Governor-in-council appointment 64 31 2 2 0 0 0 95 2 25

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 34 9 8 3 0 0 80 11 289
2017 Term 73 24 0 3 0 0 0 97 3 35
2017 Governor-in-council appointment 50 27 10 3 10 0 0 77 13 30
2014 Indeterminate (permanent) 51 32 7 5 5 0 0 82 10 241
2014 Term 62 29 6 3 0 0 0 91 3 34
2014 Governor-in-council appointment 74 20 0 3 3 0 0 93 7 30
2011 Indeterminate (permanent) 51 29 8 6 7 0 0 79 13 244
2011 Term 59 34 6 0 0 0 0 94 0 15
2011 Casual 42 50 8 0 0 0 0 92 0 12
2011 Governor-in-council appointment 79 18 0 2 0 0 0 98 2 25
2008 Indeterminate (permanent) 42 34 9 9 5 0 0 77 14 224
2008 Term 87 7 0 0 7 0 0 93 7 15
2008 Governor-in-council appointment 55 45 0 0 0 0 0 100 0 20

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 27 19 8 6 0 0 67 14 288
2017 Term 56 32 6 7 0 0 0 87 7 35
2017 Governor-in-council appointment 30 27 17 13 13 0 0 57 27 30
2014 Indeterminate (permanent) 32 36 15 8 9 0 0 68 17 240
2014 Term 47 27 17 6 0 3 0 76 6 34
2014 Governor-in-council appointment 57 29 7 3 3 0 0 87 7 30
2011 Indeterminate (permanent) 40 30 14 7 8 0 0 70 15 244
2011 Term 49 38 6 6 0 0 0 88 6 16
2011 Casual 50 33 8 0 8 0 0 83 8 12
2011 Governor-in-council appointment 67 19 7 5 0 2 0 88 5 25

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 33 16 8 5 1 0 70 14 290
2017 Term 58 29 3 7 3 0 0 87 10 35
2017 Governor-in-council appointment 37 30 10 13 10 0 0 67 23 30
2014 Indeterminate (permanent) 34 39 12 8 6 0 0 73 14 241
2014 Term 41 33 20 5 0 0 0 74 5 34
2014 Governor-in-council appointment 57 29 3 7 3 0 0 87 10 30
2011 Indeterminate (permanent) 41 33 10 8 7 0 0 74 15 244
2011 Term 49 38 6 6 0 0 0 88 6 16
2011 Casual 50 33 8 0 8 0 0 83 8 12
2011 Governor-in-council appointment 59 29 9 2 0 0 0 89 2 25
2008 Indeterminate (permanent) 41 33 12 10 4 0 0 74 14 224
2008 Term 60 33 7 0 0 0 0 93 0 15
2008 Governor-in-council appointment 65 35 0 0 0 0 0 100 0 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 27 17 11 7 4 0 63 19 288
2017 Term 54 11 8 17 8 3 0 66 26 35
2017 Governor-in-council appointment 40 17 3 10 17 3 10 65 31 30
2014 Indeterminate (permanent) 34 26 13 13 10 3 1 63 23 241
2014 Term 50 27 6 9 6 3 0 79 15 34
2014 Governor-in-council appointment 74 16 3 7 0 0 0 90 7 30
2011 Indeterminate (permanent) 39 22 18 8 8 4 0 64 17 244
2011 Term 63 19 12 0 0 6 0 87 0 16
2011 Casual 42 25 17 8 8 0 0 66 17 12
2011 Governor-in-council appointment 56 20 9 0 2 0 12 87 3 25
2008 Indeterminate (permanent) 37 25 12 12 9 5 0 66 22 224
2008 Term 27 33 7 7 0 13 13 82 9 15
2008 Governor-in-council appointment 50 25 0 0 0 10 15 100 0 20
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 23 38 40 288
2017 Term 26 31 43 35
2017 Governor-in-council appointment 40 43 17 30
2014 Indeterminate (permanent) 26 36 38 241
2014 Term 37 36 27 34
2014 Governor-in-council appointment 3 72 25 30
2011 Indeterminate (permanent) 33 36 31 244
2011 Term 25 37 38 16
2011 Casual 58 25 17 12
2011 Governor-in-council appointment 14 84 2 25

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 24 19 50 5 0 1 67
2017 Governor-in-council appointment 50 0 8 17 0 25 12
2014 Indeterminate (permanent) 18 22 51 3 9999 6 64
2014 Term 7 7 38 15 9999 33 13
2011 Indeterminate (permanent) 24 24 36 5 9999 11 78
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 22 78 290
2014 Indeterminate (permanent) 21 79 241
2014 Term 24 76 34

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 65
2014 Indeterminate (permanent) 58 51

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 62 65
2014 Indeterminate (permanent) 72 51

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 65
2014 Indeterminate (permanent) 0 51

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 40 65
2014 Indeterminate (permanent) 35 51

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 65
2014 Indeterminate (permanent) 52 51

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 33 65
2014 Indeterminate (permanent) 53 51

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 65
2014 Indeterminate (permanent) 48 51

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 65
2014 Indeterminate (permanent) 44 51

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 65
2014 Indeterminate (permanent) 56 51

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 39 65
2014 Indeterminate (permanent) 38 51

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 65
2014 Indeterminate (permanent) 0 51

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 65
2014 Indeterminate (permanent) 54 51

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 65
2014 Indeterminate (permanent) 26 51

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 65
2014 Indeterminate (permanent) 12 51

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 62 65
2014 Indeterminate (permanent) 59 51

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 65
2014 Indeterminate (permanent) 35 51

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 65
2014 Indeterminate (permanent) 43 51

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 65

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 65

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 65
2014 Indeterminate (permanent) 17 51

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 62

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 62
2014 Indeterminate (permanent) 21 45

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 62

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 62
2014 Indeterminate (permanent) 13 45

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 62
2014 Indeterminate (permanent) 14 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 62
2014 Indeterminate (permanent) 18 45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 45 62
2014 Indeterminate (permanent) 54 45

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 65 62
2014 Indeterminate (permanent) 50 45

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 62

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 62
2014 Indeterminate (permanent) 11 45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 94 6 65

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 18 19 8 11 20 3 50 25 290
2017 Term 20 10 18 0 11 35 5 50 19 35
2017 Governor-in-council appointment 27 13 17 23 7 7 7 46 35 30
2014 Indeterminate (permanent) 14 21 19 9 12 19 4 47 28 241
2014 Term 29 9 18 3 3 23 15 61 10 34
2014 Governor-in-council appointment 38 20 23 7 3 7 3 64 11 30

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 28 19 9 8 4 1 62 17 288
2017 Term 43 24 11 3 8 12 0 75 13 35
2017 Governor-in-council appointment 30 33 10 13 7 0 7 68 21 30
2014 Indeterminate (permanent) 27 25 21 7 10 10 0 57 19 241
2014 Term 41 23 20 6 6 3 0 67 12 34
2014 Governor-in-council appointment 43 26 10 10 3 3 5 75 14 30
2011 Indeterminate (permanent) 36 33 13 8 6 4 0 72 15 244
2011 Term 49 32 6 6 0 6 0 86 7 16
2011 Casual 42 33 17 0 0 8 0 82 0 12
2011 Governor-in-council appointment 66 21 10 0 0 2 0 90 0 25
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 49 5 3 1 1 3 90 5 290
2017 Term 19 26 19 13 0 8 15 59 17 35
2017 Governor-in-council appointment 0 7 17 0 0 3 73 29 0 30
2014 Indeterminate (permanent) 29 53 7 3 0 1 5 88 4 240
2014 Term 26 48 18 5 0 3 0 76 6 34
2014 Governor-in-council appointment 0 15 3 3 3 0 75 60 27 30
2011 Indeterminate (permanent) 28 50 8 5 1 1 7 84 7 243
2011 Term 37 25 6 12 0 0 19 77 15 16
2011 Casual 0 42 8 0 8 0 42 71 14 12
2011 Governor-in-council appointment 5 15 0 0 0 2 78 100 0 25
2008 Indeterminate (permanent) 26 45 9 9 2 1 8 78 12 223
2008 Term 13 27 13 13 7 0 27 55 27 15
2008 Governor-in-council appointment 5 5 10 0 0 0 80 50 0 20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 25 21 6 5 17 4 59 14 289
2017 Term 14 20 19 3 0 29 15 61 5 35
2017 Governor-in-council appointment 3 0 13 10 0 7 67 13 38 30
2014 Indeterminate (permanent) 15 30 19 6 8 16 7 57 18 240
2014 Term 17 24 24 9 3 17 6 54 15 34
2014 Governor-in-council appointment 0 3 10 8 7 0 72 12 53 30
2011 Indeterminate (permanent) 17 28 19 11 5 15 5 56 20 242
2011 Term 25 13 12 13 0 12 25 60 20 16
2011 Casual 17 17 8 0 0 16 42 80 0 12
2011 Governor-in-council appointment 8 7 8 8 2 7 61 45 31 25

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 31 9 3 1 4 4 86 5 290
2017 Term 30 36 3 0 0 15 15 96 0 35
2017 Governor-in-council appointment 3 3 14 3 3 3 69 25 25 29
2014 Indeterminate (permanent) 43 26 12 4 3 5 6 78 8 241
2014 Term 44 24 23 0 0 9 0 74 0 34
2014 Governor-in-council appointment 3 8 7 3 3 0 75 47 27 30
2011 Indeterminate (permanent) 38 29 13 2 5 6 8 77 8 243
2011 Term 50 25 12 0 0 0 13 86 0 16
2011 Casual 17 33 8 0 0 0 42 86 0 12
2011 Governor-in-council appointment 0 10 0 0 2 12 76 81 19 25
2008 Indeterminate (permanent) 36 31 14 4 5 5 7 76 9 222
2008 Term 40 20 0 0 0 20 20 100 0 15
2008 Governor-in-council appointment 10 5 0 0 0 5 80 100 0 20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 30 10 5 3 6 3 80 9 290
2017 Term 30 33 6 0 0 15 15 92 0 35
2017 Governor-in-council appointment 7 10 7 3 3 3 67 56 22 30
2014 Indeterminate (permanent) 36 31 11 6 4 6 6 76 12 241
2014 Term 47 12 23 3 0 15 0 69 3 34
2014 Governor-in-council appointment 3 12 10 0 3 0 72 53 12 30
2011 Indeterminate (permanent) 38 28 14 5 3 5 7 75 9 243
2011 Term 50 31 6 0 0 0 13 93 0 16
2011 Casual 17 25 8 0 8 0 42 71 14 12
2011 Governor-in-council appointment 10 8 8 0 2 5 68 64 8 25
2008 Indeterminate (permanent) 33 31 10 11 5 2 7 71 17 224
2008 Term 43 21 0 0 0 14 21 100 0 14
2008 Governor-in-council appointment 10 5 5 0 0 5 75 75 0 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 9 91 289
2014 Indeterminate (permanent) 8 92 239

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 27
2014 Indeterminate (permanent) 38 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 77 27
2014 Indeterminate (permanent) 79 19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 27
2014 Indeterminate (permanent) 31 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 27

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 27
2014 Indeterminate (permanent) 25 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 27
2014 Indeterminate (permanent) 27 19

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 27

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 19

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 27
2014 Indeterminate (permanent) 63 19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 23
2014 Indeterminate (permanent) 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 23

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 23
2014 Indeterminate (permanent) 0 14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 23

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 23

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 39 23
2014 Indeterminate (permanent) 48 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 23
2014 Indeterminate (permanent) 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 73 23
2014 Indeterminate (permanent) 73 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 23

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 23

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 96 4 27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 16 21 4 5 25 6 58 13 290
2017 Term 20 13 8 3 11 42 3 60 25 35
2017 Governor-in-council appointment 20 17 23 0 10 20 10 52 14 30
2014 Indeterminate (permanent) 17 16 24 4 4 28 6 51 13 241
2014 Term 15 18 23 0 0 29 14 59 0 34
2014 Governor-in-council appointment 29 13 20 8 3 10 16 58 16 30

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 29 18 3 5 7 0 73 8 290
2017 Term 45 25 5 3 11 10 0 78 16 35
2017 Governor-in-council appointment 40 17 17 3 7 10 7 68 12 30
2014 Indeterminate (permanent) 28 27 21 6 3 13 1 65 11 240
2014 Term 48 15 25 0 0 9 3 71 0 34
2014 Governor-in-council appointment 37 24 14 5 3 7 10 73 10 29
2011 Indeterminate (permanent) 42 30 14 5 2 7 0 77 8 243
2011 Term 49 44 7 0 0 0 0 93 0 16
2011 Casual 42 34 16 0 0 8 0 82 0 12
2011 Governor-in-council appointment 69 27 5 0 0 0 0 95 0 25
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 26 21 12 13 0 4 52 26 290
2017 Term 24 21 13 25 16 0 0 46 41 35
2017 Governor-in-council appointment 63 13 7 3 7 3 3 82 11 30

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 28 28 15 14 0 1 42 30 289
2017 Term 21 34 15 14 13 0 3 57 28 35
2017 Governor-in-council appointment 10 13 17 20 40 0 0 23 60 30

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 34 24 9 4 1 3 61 14 289
2017 Term 41 32 11 2 8 0 5 77 11 35
2017 Governor-in-council appointment 14 21 14 28 21 0 3 36 50 29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 25 23 18 15 0 1 43 34 288
2017 Term 24 26 16 12 16 0 5 53 30 35
2017 Governor-in-council appointment 13 10 13 10 50 0 3 24 62 30

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 18 15 5 3 1 14 73 9 289
2017 Term 63 8 12 0 8 0 8 78 9 35
2017 Governor-in-council appointment 10 17 27 13 23 0 10 30 41 30

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 32 22 10 6 0 1 61 16 290
2017 Term 63 8 20 7 3 0 0 71 9 35
2017 Governor-in-council appointment 13 20 33 17 10 0 7 36 29 30

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 33 19 10 4 2 1 66 14 290
2017 Term 34 37 15 6 3 0 6 75 9 34
2017 Governor-in-council appointment 30 17 20 7 17 0 10 52 26 30

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 36 19 12 6 2 1 62 19 290
2017 Term 22 45 25 5 2 0 0 68 8 35
2017 Governor-in-council appointment 33 20 20 7 10 0 10 59 19 30

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 37 12 9 5 0 1 73 14 288
2017 Term 45 20 20 8 0 0 7 70 9 35
2017 Governor-in-council appointment 41 24 14 7 3 0 10 73 12 29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 30 22 11 5 2 1 61 17 290
2017 Term 45 32 6 11 0 0 7 83 11 35
2017 Governor-in-council appointment 27 33 10 10 13 0 7 64 25 30

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 24 14 7 4 0 2 75 11 288
2017 Term 57 20 15 0 3 0 5 81 3 35
2017 Governor-in-council appointment 57 17 17 3 0 0 7 79 4 30

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 12 10 4 3 2 2 82 8 289
2017 Term 78 7 0 3 4 0 8 92 8 35
2017 Governor-in-council appointment 87 0 3 3 3 0 3 90 7 30

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 31 12 6 2 1 1 80 8 289
2017 Term 36 30 14 7 4 0 8 72 12 35
2017 Governor-in-council appointment 67 17 7 0 7 0 3 86 7 30

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 22 8 8 3 1 1 81 11 289
2017 Term 72 5 14 0 0 0 8 85 0 34
2017 Governor-in-council appointment 59 14 7 10 3 0 7 78 15 29

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 11 3 1 0 1 32 94 2 287
2017 Term 66 0 2 0 0 0 32 96 0 35
2017 Governor-in-council appointment 55 10 0 3 3 0 28 90 10 29

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 19 7 1 1 0 5 91 2 288
2017 Term 63 16 9 2 0 0 10 88 3 35
2017 Governor-in-council appointment 67 20 0 0 0 0 13 100 0 30

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 71 18 4 2 0 0 5 93 3 288
2017 Term 20 11 20 20 26 0 3 31 48 35
2017 Governor-in-council appointment 47 3 13 10 20 0 7 54 32 30

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 30 11 3 1 0 2 85 4 288
2017 Term 50 31 13 0 0 0 6 86 0 35
2017 Governor-in-council appointment 77 7 3 0 0 0 13 96 0 30

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 30 42 11 5 1 1 41 16 290
2017 Term 14 36 35 15 0 0 0 50 15 35
2017 Governor-in-council appointment 7 20 33 27 13 0 0 27 40 30

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 18 40 20 8 0 1 29 30 289
2017 Term 2 18 39 32 8 0 0 40 21 35
2017 Governor-in-council appointment 10 43 33 13 0 0 0 13 53 30

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 40 10 7 3 0 0 80 10 290
2017 Term 38 42 10 10 0 0 0 80 10 35
2017 Governor-in-council appointment 20 53 23 0 3 0 0 73 3 30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 36 17 13 10 1 0 59 24 289
2017 Term 16 48 14 14 0 5 3 70 15 35
2017 Governor-in-council appointment 10 33 17 17 17 3 3 46 36 30
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 28 72 289
2017 Term 0 100 35
2017 Governor-in-council appointment 20 80 30
2014 Indeterminate (permanent) 18 82 240
2014 Governor-in-council appointment 25 75 30

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 75 25 80
2014 Indeterminate (permanent) 77 23 43

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 35 2 10 2 0 0 87 12 59
2014 Indeterminate (permanent) 44 31 16 9 0 0 0 75 9 33
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 23 19 10 10 2 1 37 63 289
2017 Term 15 26 23 17 19 0 0 15 85 35
2017 Governor-in-council appointment 40 27 17 3 7 3 3 43 57 30

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 175
2017 Term 43 30
2017 Governor-in-council appointment 31 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 175
2017 Term 33 30
2017 Governor-in-council appointment 31 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 175
2017 Term 33 30
2017 Governor-in-council appointment 6 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 175
2017 Term 24 30
2017 Governor-in-council appointment 13 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 175
2017 Term 3 30
2017 Governor-in-council appointment 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 175
2017 Term 47 30
2017 Governor-in-council appointment 44 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 10 45 22 10 4 9 165
2017 Term 0 65 19 10 0 6 30
2017 Governor-in-council appointment 0 67 27 7 0 0 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 27 16 14 15 3 9 50 32 174
2017 Term 28 19 14 6 19 3 11 55 29 30
2017 Governor-in-council appointment 38 19 13 13 0 0 19 69 15 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 1 8 14 16 46 3 13 11 73 176
2017 Term 0 3 18 6 52 8 13 4 74 30
2017 Governor-in-council appointment 13 6 19 0 25 6 31 30 40 16
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