2017 Public Service Employee Survey Results for Parole Board of Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 46 3 8 2 0 0 88 9 349
2017 Part-time 51 37 0 12 0 0 0 88 12 17
2014 Full-time 44 43 5 6 2 0 0 87 8 294
2014 Part-time 40 53 0 7 0 0 0 93 7 14
2011 Full-time 50 41 2 5 2 0 0 91 7 290
2011 Part-time 61 19 0 13 7 0 0 80 20 13
2008 Full-time 51 40 3 6 1 0 0 91 6 250
2008 Part-time 44 56 0 0 0 0 0 100 0 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 74 19 3 2 1 0 1 94 3 350
2017 Part-time 93 7 0 0 0 0 0 100 0 17
2014 Full-time 76 19 3 1 1 0 0 95 3 294
2014 Part-time 86 14 0 0 0 0 0 100 0 14
2011 Full-time 80 15 2 2 1 0 0 95 3 289
2011 Part-time 51 42 0 7 0 0 0 93 7 13
2008 Full-time 76 18 2 2 1 0 0 94 3 251
2008 Part-time 81 19 0 0 0 0 0 100 0 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 18 4 6 2 0 2 87 8 347
2017 Part-time 90 0 0 4 0 0 6 96 4 17
2014 Full-time 67 19 4 6 3 0 1 87 9 294
2014 Part-time 79 14 7 0 0 0 0 93 0 14
2011 Full-time 68 17 3 7 4 0 0 86 11 289
2011 Part-time 80 0 0 6 6 7 0 86 14 13
2008 Full-time 71 18 2 6 2 0 0 89 9 251
2008 Part-time 73 20 7 0 0 0 0 93 0 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 31 5 10 8 0 0 77 18 349
2017 Part-time 36 41 0 19 4 0 0 77 23 17
2014 Full-time 41 30 7 13 10 0 0 71 22 294
2014 Part-time 49 44 0 7 0 0 0 93 7 14
2011 Full-time 49 33 6 7 5 0 0 82 12 290
2011 Part-time 58 0 29 0 13 0 0 58 13 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 42 9 14 4 0 0 73 17 348
2017 Part-time 25 61 6 8 0 0 0 86 8 17
2014 Full-time 27 45 11 10 7 0 0 72 17 293
2014 Part-time 27 45 14 14 0 0 0 72 14 14
2011 Full-time 31 40 10 12 5 0 1 72 18 290
2011 Part-time 61 19 7 7 6 0 0 80 13 13
2008 Full-time 35 43 7 9 5 0 0 78 14 251
2008 Part-time 38 44 13 6 0 0 0 81 6 16

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 32 10 3 2 0 0 85 6 349
2017 Part-time 73 16 10 0 0 0 0 90 0 17
2014 Full-time 48 36 9 4 4 0 0 84 8 294
2014 Part-time 66 34 0 0 0 0 0 100 0 14
2011 Full-time 52 34 7 3 3 1 0 87 6 290
2011 Part-time 93 7 0 0 0 0 0 100 0 13
2008 Full-time 50 34 11 4 0 0 0 84 4 251
2008 Part-time 69 25 6 0 0 0 0 94 0 16

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 26 4 7 3 0 0 86 9 349
2017 Part-time 80 4 10 6 0 0 0 84 6 17
2014 Full-time 56 31 7 2 4 0 0 87 6 292
2014 Part-time 66 34 0 0 0 0 0 100 0 14
2011 Full-time 53 35 7 2 2 0 0 89 5 290
2011 Part-time 87 6 7 0 0 0 0 93 0 13
2008 Full-time 51 39 4 4 2 0 0 90 5 251
2008 Part-time 50 44 6 0 0 0 0 94 0 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 34 6 8 2 0 0 84 10 349
2017 Part-time 69 20 4 7 0 0 0 89 7 16
2014 Full-time 43 40 7 6 4 0 0 83 10 294
2014 Part-time 43 43 7 0 0 0 7 92 0 14

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 33 11 8 4 0 0 78 11 348
2017 Part-time 49 33 12 0 6 0 0 81 6 17
2014 Full-time 40 36 12 5 6 0 0 77 11 294
2014 Part-time 34 53 13 0 0 0 0 87 0 14
2011 Full-time 44 31 10 8 5 0 1 76 14 288
2011 Part-time 80 7 13 0 0 0 0 87 0 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 21 12 8 8 2 14 65 20 347
2017 Part-time 36 0 0 4 25 0 35 56 44 17
2014 Full-time 27 22 12 9 12 4 15 60 25 294
2014 Part-time 7 23 7 20 23 0 20 38 54 14
2011 Full-time 26 22 12 13 9 2 17 59 27 289
2011 Part-time 6 0 42 6 13 0 32 9 29 13
2008 Full-time 31 23 7 12 9 3 15 66 25 251
2008 Part-time 13 13 13 6 6 6 44 50 25 16

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 43 8 4 3 0 0 85 8 349
2017 Part-time 73 20 0 6 0 0 0 94 6 17
2014 Full-time 39 42 10 5 4 0 0 81 9 294
2014 Part-time 86 14 0 0 0 0 0 100 0 14
2011 Full-time 51 35 7 3 5 0 0 86 7 289
2011 Part-time 87 7 0 7 0 0 0 93 7 13
2008 Full-time 43 43 7 5 2 0 0 86 7 251
2008 Part-time 63 25 13 0 0 0 0 88 0 16

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 37 9 13 9 0 0 69 22 349
2017 Part-time 40 25 12 10 6 6 0 69 18 17
2014 Full-time 28 37 11 12 12 0 1 66 24 293
2014 Part-time 47 31 15 7 0 0 0 78 7 14
2011 Full-time 29 39 10 13 8 0 0 69 21 290
2011 Part-time 32 32 29 0 7 0 0 64 7 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 42 7 7 2 0 0 84 9 347
2017 Part-time 60 30 4 6 0 0 0 90 6 17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 29 6 1 2 0 0 90 4 349
2017 Part-time 72 28 0 0 0 0 0 100 0 17
2014 Full-time 55 33 7 2 2 0 0 89 4 294
2014 Part-time 81 19 0 0 0 0 0 100 0 14
2011 Full-time 60 33 5 1 1 0 0 92 2 290
2011 Part-time 58 42 0 0 0 0 0 100 0 13
2008 Full-time 66 28 4 2 0 0 0 94 2 251
2008 Part-time 75 19 6 0 0 0 0 94 0 16

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 38 10 11 9 0 0 70 20 348
2017 Part-time 65 6 23 0 6 0 0 71 6 17

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 28 6 1 2 0 0 92 3 346
2017 Part-time 80 20 0 0 0 0 0 100 0 17
2014 Full-time 72 21 6 1 0 0 0 93 1 293
2014 Part-time 100 0 0 0 0 0 0 100 0 14
2011 Full-time 72 24 2 1 1 0 0 96 2 289
2011 Part-time 100 0 0 0 0 0 0 100 0 13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 35 12 13 6 0 0 69 19 346
2017 Part-time 29 29 4 12 12 0 13 67 29 17
2014 Full-time 30 38 10 11 9 0 1 69 21 294
2014 Part-time 41 45 7 7 0 0 0 87 7 14
2011 Full-time 40 36 10 9 5 1 0 76 14 290
2011 Part-time 45 36 0 20 0 0 0 80 20 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 35 12 11 7 0 0 69 19 346
2017 Part-time 23 25 24 16 0 0 12 54 19 17
2014 Full-time 35 33 13 10 8 0 0 68 19 294
2014 Part-time 41 9 27 23 0 0 0 50 23 14

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 37 12 9 4 0 0 75 13 346
2017 Part-time 59 25 10 0 6 0 0 84 6 17
2014 Full-time 38 37 11 8 6 0 0 75 14 293
2014 Part-time 27 73 0 0 0 0 0 100 0 14
2011 Full-time 51 31 7 5 5 0 0 82 10 287
2011 Part-time 64 22 13 0 0 0 0 87 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 37 7 4 2 0 0 86 6 345
2017 Part-time 73 20 0 6 0 0 0 94 6 17
2014 Full-time 49 38 6 4 3 0 0 87 6 294
2014 Part-time 86 14 0 0 0 0 0 100 0 14
2011 Full-time 52 37 4 3 3 0 0 89 7 289
2011 Part-time 87 7 0 7 0 0 0 93 7 13
2008 Full-time 53 41 4 2 1 0 0 94 2 251
2008 Part-time 56 44 0 0 0 0 0 100 0 16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 35 18 5 4 0 1 73 10 349
2017 Part-time 26 43 12 12 0 0 6 74 13 17
2014 Full-time 45 27 16 8 3 0 0 72 11 294
2014 Part-time 20 47 27 0 7 0 0 67 7 14
2011 Full-time 38 33 14 9 7 0 0 71 15 289
2011 Part-time 45 35 13 7 0 0 0 80 7 13
2008 Full-time 32 35 18 8 7 0 0 67 16 251
2008 Part-time 31 38 25 0 6 0 0 69 6 16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 23 35 21 11 1 3 33 31 350
2017 Part-time 0 0 14 37 29 6 13 82 0 17
2014 Full-time 10 18 31 25 15 0 2 40 29 294
2014 Part-time 0 13 53 20 13 0 0 33 13 14
2011 Full-time 9 19 30 28 12 0 3 41 28 288
2011 Part-time 0 0 20 19 54 0 6 78 0 13
2008 Full-time 6 22 31 28 12 1 1 41 28 251
2008 Part-time 0 19 31 31 13 0 6 47 20 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 21 27 22 16 1 4 40 32 347
2017 Part-time 7 0 24 26 24 11 8 62 8 16
2014 Full-time 10 13 29 28 17 2 1 47 24 293
2014 Part-time 0 14 53 13 13 0 7 28 15 14
2011 Full-time 10 15 25 22 22 1 4 47 26 288
2011 Part-time 0 0 7 6 74 0 13 92 0 13
2008 Full-time 10 15 24 26 22 1 2 50 26 250
2008 Part-time 0 19 19 38 19 0 6 60 20 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 11 28 26 17 3 8 49 20 349
2017 Part-time 0 6 10 23 45 4 12 80 7 17
2014 Full-time 7 12 26 25 21 3 6 51 21 293
2014 Part-time 7 24 29 7 13 7 13 25 38 14
2011 Full-time 5 9 25 29 24 1 7 57 16 288
2011 Part-time 0 0 13 6 55 7 19 83 0 13
2008 Full-time 4 7 25 37 21 2 4 62 11 250
2008 Part-time 0 6 25 38 19 0 13 64 7 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 10 32 28 20 1 4 51 16 348
2017 Part-time 0 6 33 20 23 6 12 52 8 17
2014 Full-time 4 9 27 34 23 1 2 59 13 293
2014 Part-time 0 20 14 46 20 0 0 66 20 14
2011 Full-time 4 10 28 33 21 1 4 56 14 288
2011 Part-time 0 0 13 19 55 0 13 85 0 13
2008 Full-time 5 10 30 31 22 1 2 54 15 249
2008 Part-time 0 0 56 19 19 0 6 40 0 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 20 24 20 15 1 3 36 39 347
2017 Part-time 12 31 4 6 42 4 0 51 45 17
2014 Full-time 14 23 30 15 14 1 3 30 39 294
2014 Part-time 7 29 37 0 27 0 0 27 36 14
2011 Full-time 13 16 30 20 16 1 3 38 30 289
2011 Part-time 0 20 22 6 38 7 6 51 23 13
2008 Full-time 11 19 28 20 17 2 3 39 32 250
2008 Part-time 0 19 31 31 13 0 6 47 20 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 19 27 23 12 3 4 37 34 349
2017 Part-time 0 33 25 6 13 10 12 25 42 17
2014 Full-time 12 21 26 22 15 1 2 38 35 294
2014 Part-time 0 21 59 7 7 0 7 14 22 14
2011 Full-time 11 20 31 21 12 1 4 35 33 289
2011 Part-time 0 0 20 6 54 7 13 75 0 13
2008 Full-time 15 21 29 21 10 2 2 32 38 250
2008 Part-time 0 31 56 6 6 0 0 13 31 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 16 28 22 16 2 4 41 29 348
2017 Part-time 12 0 12 21 25 4 25 65 17 17
2014 Full-time 9 18 30 23 16 1 2 40 28 292
2014 Part-time 14 17 13 29 13 0 14 49 36 14
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 74 15 3 2 2 0 3 93 4 349
2017 Part-time 75 0 6 0 0 0 19 92 0 17
2014 Full-time 75 13 5 2 2 0 3 91 4 294
2014 Part-time 68 25 0 7 0 0 0 93 7 14
2011 Full-time 72 14 3 5 3 0 4 89 8 289
2011 Part-time 74 6 0 7 0 0 12 92 8 13
2008 Full-time 73 12 4 4 4 0 4 89 8 250
2008 Part-time 75 13 6 0 0 0 6 93 0 16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 28 14 17 11 4 3 56 30 348
2017 Part-time 24 12 6 16 31 10 0 40 53 17
2014 Full-time 28 31 14 12 12 2 2 61 25 294
2014 Part-time 48 20 25 0 7 0 0 68 7 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 29 9 12 9 0 0 70 21 349
2017 Part-time 42 16 6 12 12 10 0 65 28 17
2014 Full-time 44 25 9 8 13 0 0 70 22 293
2014 Part-time 48 27 25 0 0 0 0 75 0 14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 35 14 12 4 0 0 69 17 348
2017 Part-time 42 31 16 10 0 0 0 73 10 17
2014 Full-time 34 39 8 12 6 0 0 73 19 293
2014 Part-time 20 41 22 17 0 0 0 61 17 14
2011 Full-time 32 40 7 12 6 2 0 74 18 290
2011 Part-time 51 35 0 13 0 0 0 87 13 13
2008 Full-time 26 45 7 13 6 2 1 73 20 250
2008 Part-time 44 50 0 0 6 0 0 94 6 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 26 14 15 9 6 1 60 25 348
2017 Part-time 36 0 16 12 6 23 6 51 26 17
2014 Full-time 34 27 11 10 11 5 1 65 23 293
2014 Part-time 14 40 29 7 10 0 0 54 17 14
2011 Full-time 34 27 14 11 10 4 0 64 22 290
2011 Part-time 51 35 0 7 6 0 0 87 13 13
2008 Full-time 30 31 8 15 9 5 1 65 26 249
2008 Part-time 40 40 7 0 7 0 7 86 7 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 23 17 19 14 12 2 42 38 349
2017 Part-time 20 19 6 10 25 20 0 48 44 17
2014 Full-time 12 21 15 22 14 13 3 40 42 293
2014 Part-time 20 14 36 13 17 0 0 34 30 14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 38 7 10 5 0 0 78 15 348
2017 Part-time 42 45 0 6 6 0 0 88 12 17
2014 Full-time 40 39 10 7 4 0 0 79 11 292
2014 Part-time 50 43 7 0 0 0 0 93 0 14
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 39 8 9 4 0 1 79 13 350
2017 Part-time 45 36 6 0 12 0 0 81 12 17
2014 Full-time 37 34 10 10 8 1 1 72 18 294
2014 Part-time 57 14 15 7 7 0 0 71 13 14
2011 Full-time 38 32 12 9 9 1 0 70 18 290
2011 Part-time 32 54 0 0 7 0 7 93 7 13
2008 Full-time 37 35 8 8 10 1 1 73 18 249
2008 Part-time 63 19 6 13 0 0 0 81 13 16

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 31 11 7 5 1 1 76 12 349
2017 Part-time 69 25 0 6 0 0 0 94 6 17
2014 Full-time 43 27 12 7 7 3 1 73 14 294
2014 Part-time 61 19 7 13 0 0 0 80 13 14
2011 Full-time 45 28 12 8 6 1 0 74 14 289
2011 Part-time 74 26 0 0 0 0 0 100 0 13
2008 Full-time 44 26 13 6 8 2 1 72 15 249
2008 Part-time 69 25 6 0 0 0 0 94 0 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 31 13 8 4 1 1 75 12 350
2017 Part-time 59 19 10 0 6 0 6 82 7 17
2014 Full-time 41 31 10 10 7 1 1 73 17 294
2014 Part-time 54 26 7 13 0 0 0 80 13 14
2011 Full-time 45 24 12 13 6 1 0 69 19 289
2011 Part-time 67 33 0 0 0 0 0 100 0 13
2008 Full-time 43 33 8 8 8 0 0 76 16 249
2008 Part-time 63 25 6 6 0 0 0 88 6 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 81 10 2 2 2 0 3 94 4 350
2017 Part-time 81 6 6 0 0 0 6 93 0 17
2014 Full-time 84 8 2 0 2 0 3 95 2 294
2014 Part-time 91 9 0 0 0 0 0 100 0 14
2011 Full-time 82 9 2 2 3 1 2 92 5 289
2011 Part-time 87 0 6 0 0 0 6 93 0 13
2008 Full-time 85 6 2 1 4 0 3 93 5 247
2008 Part-time 88 13 0 0 0 0 0 100 0 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 23 10 8 5 2 2 76 14 349
2017 Part-time 69 19 0 0 0 0 12 100 0 17
2014 Full-time 52 22 8 6 5 4 4 80 11 294
2014 Part-time 59 27 13 0 0 0 0 87 0 14
2011 Full-time 47 25 10 5 6 2 5 77 12 290
2011 Part-time 74 0 7 13 6 0 0 74 20 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 30 6 4 6 0 1 84 10 349
2017 Part-time 57 31 6 0 6 0 0 88 6 17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 26 7 3 5 1 1 84 9 350
2017 Part-time 63 19 12 6 0 0 0 81 6 17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 27 9 6 6 0 1 79 12 349
2017 Part-time 63 31 0 6 0 0 0 94 6 17
2014 Full-time 49 25 11 6 7 1 1 76 13 294
2014 Part-time 65 15 7 7 7 0 0 80 13 14
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 33 4 13 1 6 4 80 16 69
2014 Full-time 46 36 9 3 2 2 2 85 5 56

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 35 15 8 8 2 0 68 16 350
2017 Part-time 58 12 4 12 0 13 0 81 14 17
2014 Full-time 30 33 13 9 10 4 0 66 20 294
2014 Part-time 44 34 15 0 0 7 0 84 0 14
2011 Full-time 28 31 19 9 10 3 0 60 20 290
2011 Part-time 51 36 0 13 0 0 0 87 13 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 32 12 15 10 1 0 63 25 350
2017 Part-time 35 42 10 12 0 0 0 77 12 17
2014 Full-time 27 33 16 11 11 2 0 61 23 294
2014 Part-time 20 60 20 0 0 0 0 80 0 14
2011 Full-time 31 34 14 10 10 1 0 66 20 290
2011 Part-time 81 6 7 0 6 0 0 87 6 13
2008 Full-time 32 32 12 13 10 2 0 65 23 250
2008 Part-time 41 41 6 12 0 0 0 82 12 17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 29 16 15 11 3 0 56 27 350
2017 Part-time 23 32 16 19 0 10 0 61 21 17
2014 Full-time 23 34 18 12 11 3 0 59 23 294
2014 Part-time 20 60 20 0 0 0 0 80 0 14
2011 Full-time 22 40 14 12 9 4 0 64 21 290
2011 Part-time 52 35 7 6 0 0 0 87 6 13
2008 Full-time 21 38 14 13 10 4 0 62 24 250
2008 Part-time 29 41 18 6 6 0 0 71 12 17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 27 15 11 10 4 0 62 22 350
2017 Part-time 16 20 23 19 12 10 0 40 35 17
2014 Full-time 24 28 15 11 16 6 0 55 28 294
2014 Part-time 27 30 30 13 0 0 0 57 13 14
2011 Full-time 30 33 14 12 9 3 0 65 21 290
2011 Part-time 52 35 7 6 0 0 0 87 6 13
2008 Full-time 24 32 14 12 11 7 0 61 24 250
2008 Part-time 29 53 0 12 0 6 0 88 13 17

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 34 14 17 12 1 0 57 29 349
2017 Part-time 14 37 16 12 6 7 6 59 22 17
2014 Full-time 20 37 11 15 13 3 0 59 29 293
2014 Part-time 20 47 20 13 0 0 0 67 13 14
2011 Full-time 22 41 12 12 11 2 0 64 24 290
2011 Part-time 39 48 7 0 0 6 0 93 0 13
2008 Full-time 23 39 11 12 13 2 0 63 26 251
2008 Part-time 29 35 24 12 0 0 0 65 12 17
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 38 15 5 3 0 0 77 8 350
2017 Part-time 46 37 4 0 12 0 0 84 12 17
2014 Full-time 36 42 12 4 5 1 0 78 10 294
2014 Part-time 21 49 23 0 7 0 0 70 7 14
2011 Full-time 36 42 10 7 4 0 0 78 11 289
2011 Part-time 45 33 22 0 0 0 0 78 0 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 38 6 2 1 1 0 91 3 349
2017 Part-time 58 38 4 0 0 0 0 96 0 17
2014 Full-time 52 38 5 2 1 2 0 91 3 294
2014 Part-time 64 36 0 0 0 0 0 100 0 14
2011 Full-time 53 34 7 3 2 1 0 88 5 288
2011 Part-time 87 6 0 6 0 0 0 94 6 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 32 10 9 5 2 0 76 15 350
2017 Part-time 72 17 0 6 0 4 0 94 6 17
2014 Full-time 42 34 9 6 5 3 0 79 11 294
2014 Part-time 57 37 0 0 7 0 0 93 7 14
2011 Full-time 39 29 12 10 7 3 0 70 18 288
2011 Part-time 67 20 0 7 0 6 0 93 7 13
2008 Full-time 42 27 10 10 6 3 1 72 17 250
2008 Part-time 53 35 0 12 0 0 0 88 12 17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 30 21 11 6 4 0 61 18 349
2017 Part-time 61 12 10 6 0 10 0 82 7 17
2014 Full-time 24 35 17 12 8 3 1 61 21 293
2014 Part-time 41 46 13 0 0 0 0 87 0 14
2011 Full-time 24 33 19 9 8 5 1 61 19 290
2011 Part-time 33 7 20 28 0 12 0 45 32 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 23 17 15 15 8 1 49 33 349
2017 Part-time 29 13 12 10 12 4 19 55 29 17
2014 Full-time 19 23 16 13 18 8 4 47 35 294
2014 Part-time 13 59 7 21 0 0 0 73 21 14
2011 Full-time 22 23 17 14 13 4 7 51 31 288
2011 Part-time 20 13 13 22 6 12 13 44 38 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 16 6 5 3 1 3 86 8 349
2017 Part-time 71 0 12 0 0 0 16 85 0 17
2014 Full-time 66 16 6 5 3 1 4 86 8 294
2014 Part-time 71 15 0 7 7 0 0 86 14 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 73 16 4 2 1 1 4 93 3 350
2017 Part-time 88 0 0 0 6 0 6 93 7 17
2014 Full-time 68 17 5 4 2 1 2 88 7 294
2014 Part-time 78 22 0 0 0 0 0 100 0 14
2011 Full-time 67 22 6 2 0 0 3 91 2 288
2011 Part-time 80 6 7 0 6 0 0 87 6 13
2008 Full-time 72 16 5 2 2 0 2 90 5 251
2008 Part-time 81 19 0 0 0 0 0 100 0 16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 30 15 14 8 3 1 61 23 350
2017 Part-time 27 32 16 6 0 6 12 72 8 17
2014 Full-time 21 34 18 13 11 3 0 57 25 294
2014 Part-time 34 39 13 0 7 0 7 79 7 14
2011 Full-time 29 34 14 12 7 3 1 66 20 290
2011 Part-time 46 35 6 7 6 0 0 80 13 13
2008 Full-time 29 33 11 17 10 1 0 62 27 251
2008 Part-time 6 44 38 0 0 0 13 57 0 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 25 16 17 18 3 2 47 37 349
2017 Part-time 16 6 23 4 0 0 51 46 8 17
2014 Full-time 16 22 17 19 22 1 2 40 43 293
2014 Part-time 37 10 13 7 0 0 33 70 10 14
2011 Full-time 19 29 15 14 15 1 7 53 31 289
2011 Part-time 26 6 29 0 6 0 33 48 10 13
2008 Full-time 18 30 13 19 16 0 3 50 37 251
2008 Part-time 0 31 19 0 0 0 50 63 0 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 34 18 8 8 6 0 64 17 349
2017 Part-time 23 36 23 0 12 0 6 63 13 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 30 12 3 5 3 0 79 8 349
2017 Part-time 51 35 7 0 6 0 0 87 6 17
2014 Full-time 45 28 12 6 3 4 1 78 9 293
2014 Part-time 50 30 13 0 0 7 0 86 0 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 34 14 5 4 1 0 77 9 349
2017 Part-time 57 25 12 6 0 0 0 81 6 17
2014 Full-time 44 33 12 7 3 1 0 78 10 294
2014 Part-time 71 16 13 0 0 0 0 87 0 14
2011 Full-time 42 39 7 8 3 1 0 81 11 289
2011 Part-time 80 13 0 6 0 0 0 94 6 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 32 9 7 3 0 0 81 10 349
2017 Part-time 75 19 0 0 6 0 0 94 6 17
2014 Full-time 54 30 7 5 5 0 0 84 9 294
2014 Part-time 64 36 0 0 0 0 0 100 0 14
2011 Full-time 55 28 7 5 5 0 0 83 11 289
2011 Part-time 87 13 0 0 0 0 0 100 0 13
2008 Full-time 46 33 8 8 5 0 0 79 13 251
2008 Part-time 71 29 0 0 0 0 0 100 0 17

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 26 18 8 6 0 0 68 15 348
2017 Part-time 46 37 10 0 6 0 0 84 6 17
2014 Full-time 35 34 15 8 7 1 0 70 15 293
2014 Part-time 65 35 0 0 0 0 0 100 0 14
2011 Full-time 44 30 13 6 7 1 0 74 13 290
2011 Part-time 87 6 0 7 0 0 0 93 7 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 32 14 9 6 1 0 72 14 350
2017 Part-time 59 31 4 0 6 0 0 90 6 17
2014 Full-time 36 37 13 8 5 0 0 74 13 294
2014 Part-time 57 36 7 0 0 0 0 93 0 14
2011 Full-time 44 33 10 7 6 0 0 77 13 290
2011 Part-time 93 0 7 0 0 0 0 93 0 13
2008 Full-time 43 33 11 9 4 0 0 76 12 251
2008 Part-time 71 29 0 0 0 0 0 100 0 17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 24 15 12 8 4 0 64 21 348
2017 Part-time 67 6 0 8 6 0 12 84 16 17
2014 Full-time 38 26 12 12 9 3 1 66 22 294
2014 Part-time 80 13 7 0 0 0 0 93 0 14
2011 Full-time 42 22 17 7 7 3 2 68 15 290
2011 Part-time 87 7 0 0 0 0 7 100 0 13
2008 Full-time 37 26 11 10 8 6 1 69 20 251
2008 Part-time 47 12 6 6 0 6 24 83 8 17
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 24 38 38 348
2017 Part-time 47 46 6 17
2014 Full-time 26 39 35 294
2014 Part-time 0 63 37 14
2011 Full-time 31 41 28 290
2011 Part-time 13 61 26 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 24 15 45 7 3 6 83
2014 Full-time 17 19 48 5 9999 11 78
2011 Full-time 22 22 34 7 9999 15 93
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 20 80 350
2014 Full-time 21 79 294

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 58 70
2014 Full-time 59 61

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 62 70
2014 Full-time 73 61

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 70

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 70

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 70
2014 Full-time 34 61

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 70
2014 Full-time 47 61

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 70
2014 Full-time 56 61

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 70
2014 Full-time 50 61

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 70
2014 Full-time 41 61

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 58 70
2014 Full-time 57 61

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 70
2014 Full-time 37 61

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 70
2014 Full-time 0 61

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 70

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 70
2014 Full-time 13 61

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 70
2014 Full-time 57 61

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 70
2014 Full-time 29 61

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 70
2014 Full-time 16 61

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 64 70
2014 Full-time 58 61

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 70
2014 Full-time 32 61

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 70
2014 Full-time 39 61

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 70

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 70

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 70
2014 Full-time 21 61

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 66
2014 Full-time 9 54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 66
2014 Full-time 19 54

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 66

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 66
2014 Full-time 13 54

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 66
2014 Full-time 14 54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 66
2014 Full-time 21 54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 66
2014 Full-time 54 54

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 66 66
2014 Full-time 53 54

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 66

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 66
2014 Full-time 15 54

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 94 6 70

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 16 19 9 10 20 4 50 25 350
2017 Part-time 23 12 10 12 12 17 12 50 35 17
2014 Full-time 18 19 19 8 11 19 5 49 25 294
2014 Part-time 37 29 21 0 0 14 0 76 0 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 28 18 9 7 4 1 65 17 348
2017 Part-time 40 19 23 0 12 0 6 63 13 17
2014 Full-time 30 24 21 8 9 9 0 59 18 294
2014 Part-time 27 50 7 0 0 7 10 92 0 14
2011 Full-time 41 31 12 7 5 4 0 75 12 290
2011 Part-time 51 13 29 0 0 7 0 69 0 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 42 7 4 1 2 11 86 6 350
2017 Part-time 12 0 12 8 0 0 67 38 24 17
2014 Full-time 28 50 8 3 1 1 9 86 4 293
2014 Part-time 0 26 7 7 0 0 61 66 17 14
2011 Full-time 25 44 7 6 1 1 17 83 8 289
2011 Part-time 0 13 7 0 6 0 74 49 25 13
2008 Full-time 24 41 10 9 2 2 13 76 13 250
2008 Part-time 12 24 6 6 0 0 53 75 13 17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 22 20 6 4 18 11 58 14 349
2017 Part-time 6 0 23 6 0 4 61 18 18 17
2014 Full-time 15 27 19 6 7 15 11 57 18 293
2014 Part-time 0 9 20 17 0 7 47 19 37 14
2011 Full-time 16 24 18 11 4 13 14 55 20 288
2011 Part-time 13 7 7 0 0 13 61 74 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 29 9 3 1 5 11 85 4 349
2017 Part-time 27 0 6 6 0 0 61 68 16 17
2014 Full-time 42 24 13 4 3 5 9 77 8 294
2014 Part-time 0 17 22 0 0 0 61 44 0 14
2011 Full-time 34 26 11 1 4 7 17 78 7 289
2011 Part-time 6 13 7 0 0 0 74 74 0 13
2008 Full-time 35 28 12 3 4 6 12 76 9 249
2008 Part-time 24 18 0 0 0 6 53 100 0 17

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 28 9 4 3 7 10 81 8 350
2017 Part-time 10 6 16 6 0 0 61 42 16 17
2014 Full-time 36 26 12 6 4 7 9 75 11 294
2014 Part-time 0 26 20 0 0 0 54 57 0 14
2011 Full-time 36 25 13 4 3 5 15 76 8 289
2011 Part-time 6 6 7 0 6 0 74 49 25 13
2008 Full-time 34 28 10 10 4 4 11 72 16 250
2008 Part-time 24 18 0 0 0 6 53 100 0 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 9 91 349
2014 Full-time 9 91 292

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 31
2014 Full-time 42 25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 78 31
2014 Full-time 79 25

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 31
2014 Full-time 0 25

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 31
2014 Full-time 0 25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 31
2014 Full-time 0 25

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 31

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 32
2014 Full-time 33 25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 32

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 32

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 32

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 32

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 32
2014 Full-time 27 25

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 32
2014 Full-time 0 25

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 32
2014 Full-time 25 25

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 32
2014 Full-time 23 25

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 32

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 32
2014 Full-time 24 25

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 32

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 32
2014 Full-time 61 25

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27
2014 Full-time 0 19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 27
2014 Full-time 27 19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 27
2014 Full-time 46 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 69 27
2014 Full-time 70 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 97 3 32

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 16 19 3 6 25 6 59 14 350
2017 Part-time 28 12 23 0 6 25 6 58 9 17
2014 Full-time 18 16 24 4 4 27 7 53 11 294
2014 Part-time 20 15 21 10 0 13 21 53 15 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 27 16 3 6 8 1 73 9 350
2017 Part-time 53 6 16 0 6 12 6 72 8 17
2014 Full-time 32 25 21 5 3 12 2 66 9 293
2014 Part-time 27 36 13 10 0 7 7 73 12 14
2011 Full-time 44 30 14 4 2 6 0 79 6 289
2011 Part-time 87 13 0 0 0 0 0 100 0 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 23 18 14 13 1 3 53 28 350
2017 Part-time 33 19 16 0 20 6 6 59 22 17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 27 26 16 16 0 1 42 32 349
2017 Part-time 12 23 21 12 25 0 6 37 40 17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 33 22 11 6 1 3 60 18 348
2017 Part-time 35 21 12 12 6 0 12 65 21 17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 24 22 17 18 0 2 42 35 348
2017 Part-time 29 20 0 10 31 4 6 54 46 17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 17 16 5 5 1 14 70 12 349
2017 Part-time 34 6 19 6 19 0 16 48 30 17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 29 23 10 6 0 2 60 16 350
2017 Part-time 29 20 32 12 0 0 6 53 13 17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 32 19 9 5 2 2 65 15 349
2017 Part-time 42 19 10 0 6 4 19 79 8 17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 35 20 11 6 2 1 62 18 350
2017 Part-time 36 23 23 0 0 0 19 72 0 17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 34 14 9 5 0 2 72 14 347
2017 Part-time 49 10 10 6 0 0 25 78 8 17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 29 20 11 6 1 2 62 17 350
2017 Part-time 29 42 0 10 0 0 19 87 13 17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 22 14 6 4 0 3 76 10 348
2017 Part-time 42 29 19 4 0 0 6 76 4 17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 10 8 4 3 1 3 83 8 349
2017 Part-time 77 4 0 6 6 0 6 87 13 17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 30 12 5 3 1 2 80 8 349
2017 Part-time 71 10 0 6 6 0 6 87 13 17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 20 8 7 2 1 2 81 10 347
2017 Part-time 77 4 6 0 6 0 6 87 7 17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 11 3 1 0 1 32 93 3 347
2017 Part-time 80 0 0 0 0 0 20 100 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 66 19 6 1 1 0 7 91 2 348
2017 Part-time 73 14 0 0 0 0 12 100 0 17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 16 8 5 5 0 5 81 11 348
2017 Part-time 47 4 20 12 10 0 6 55 24 17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 28 11 2 1 0 4 85 3 348
2017 Part-time 58 19 13 4 0 0 6 81 4 17

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 29 40 13 5 1 1 41 18 350
2017 Part-time 6 46 35 6 6 0 0 53 12 17

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 20 39 20 8 0 1 29 32 349
2017 Part-time 0 19 35 30 12 4 0 44 19 17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 42 10 6 3 1 0 81 9 350
2017 Part-time 29 36 25 0 6 4 0 68 6 17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 37 16 13 10 2 1 60 23 349
2017 Part-time 0 49 19 10 6 10 6 58 20 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 25 75 349
2014 Full-time 18 82 293

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 77 23 86
2014 Full-time 78 22 52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 30 1 9 1 0 0 89 10 65
2014 Full-time 44 33 13 8 2 0 0 77 10 40
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 23 18 11 10 2 1 36 64 349
2017 Part-time 10 35 32 0 12 0 10 11 89 17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 217
2017 Part-time 48 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 217
2017 Part-time 36 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 217
2017 Part-time 8 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 217
2017 Part-time 9 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 217
2017 Part-time 0 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 217
2017 Part-time 40 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 8 47 23 10 3 8 206
2017 Part-time 0 70 8 8 5 9 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 25 15 13 15 3 8 52 31 216
2017 Part-time 23 28 8 0 9 0 31 75 13 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 7 15 14 46 3 12 12 71 218
2017 Part-time 0 13 8 0 25 8 47 28 55 13
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