2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 50 2 7 2 0 0 88 9 85
2017 Non-supervisor 42 47 3 6 3 0 0 88 9 249
2014 Supervisor 45 46 1 6 2 0 0 91 8 95
2014 Non-supervisor 43 44 3 8 1 0 0 87 10 249
2011 Supervisor 44 41 7 6 1 0 0 85 7 111
2011 Non-supervisor 47 46 2 2 3 0 0 93 5 254
2008 Supervisor 41 54 1 4 0 0 0 95 4 91
2008 Non-supervisor 46 43 3 4 3 0 0 89 8 202

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 17 5 3 2 3 0 89 6 85
2017 Non-supervisor 71 20 4 2 2 0 0 91 4 247
2014 Supervisor 81 14 1 1 2 1 0 96 3 95
2014 Non-supervisor 71 21 4 2 2 0 1 93 4 249
2011 Supervisor 81 12 2 4 0 1 0 94 4 111
2011 Non-supervisor 72 23 2 1 1 0 0 96 2 254
2008 Supervisor 68 23 2 5 1 0 0 91 7 91
2008 Non-supervisor 71 18 6 4 2 0 1 89 6 200

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 22 6 6 9 0 0 80 15 85
2017 Non-supervisor 59 21 7 9 4 0 0 81 13 248
2014 Supervisor 72 16 2 6 3 0 0 89 9 95
2014 Non-supervisor 55 22 6 11 6 0 0 77 17 249
2011 Supervisor 69 14 1 12 4 0 0 83 16 111
2011 Non-supervisor 59 27 4 6 5 0 0 86 10 253
2008 Supervisor 63 17 6 8 7 0 0 80 14 90
2008 Non-supervisor 54 24 8 9 6 0 1 78 14 200

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 28 8 9 2 0 0 81 12 85
2017 Non-supervisor 47 37 4 9 3 0 0 84 12 248
2014 Supervisor 68 27 0 4 1 0 0 95 5 95
2014 Non-supervisor 52 32 7 6 4 0 0 84 10 249
2011 Supervisor 56 29 4 7 3 0 0 86 10 110
2011 Non-supervisor 42 38 7 10 4 0 0 79 14 253

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 35 14 16 5 0 0 65 21 85
2017 Non-supervisor 30 40 13 11 7 0 0 70 17 248
2014 Supervisor 38 41 13 7 1 0 0 79 8 95
2014 Non-supervisor 32 43 12 11 2 0 0 75 13 249
2011 Supervisor 33 40 15 7 4 0 0 74 12 111
2011 Non-supervisor 39 42 6 7 5 0 1 82 12 253
2008 Supervisor 30 46 7 14 2 1 0 77 16 92
2008 Non-supervisor 31 41 9 12 5 0 1 73 18 203

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 41 4 4 2 0 0 91 6 85
2017 Non-supervisor 37 42 11 8 2 0 0 78 10 248
2014 Supervisor 53 38 5 3 1 0 0 91 4 95
2014 Non-supervisor 35 44 11 7 4 0 0 78 11 249
2011 Supervisor 55 29 6 7 3 0 0 84 10 111
2011 Non-supervisor 39 35 14 8 4 0 0 74 12 254
2008 Supervisor 47 41 5 5 1 0 0 88 7 91
2008 Non-supervisor 28 45 13 9 4 0 0 73 14 203

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 35 2 1 1 0 0 95 2 85
2017 Non-supervisor 45 37 10 6 2 0 0 82 8 248
2014 Supervisor 61 32 4 2 1 0 0 93 3 95
2014 Non-supervisor 44 39 9 6 2 0 0 83 7 249
2011 Supervisor 62 27 4 6 1 0 0 88 7 111
2011 Non-supervisor 41 38 11 8 3 0 0 78 11 254
2008 Supervisor 63 26 5 5 0 0 0 89 5 92
2008 Non-supervisor 42 43 6 6 3 0 0 85 9 203

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 33 7 2 4 0 0 87 6 83
2017 Non-supervisor 50 36 6 7 2 0 0 86 8 247
2014 Supervisor 60 36 2 0 1 1 0 97 1 95
2014 Non-supervisor 57 33 8 2 1 0 0 90 2 248

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 31 6 11 14 0 0 69 25 85
2017 Non-supervisor 50 32 6 8 4 0 0 82 12 248
2014 Supervisor 39 36 13 6 4 0 1 76 10 94
2014 Non-supervisor 53 29 9 6 3 0 1 82 9 248
2011 Supervisor 35 41 4 12 8 0 0 76 20 111
2011 Non-supervisor 48 31 10 8 3 0 0 79 11 254

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 12 6 12 14 0 35 52 40 85
2017 Non-supervisor 34 28 8 9 8 1 12 72 19 247
2014 Supervisor 22 18 9 12 14 2 23 52 36 95
2014 Non-supervisor 35 24 11 10 7 4 8 67 20 249
2011 Supervisor 14 16 8 10 21 0 31 44 45 111
2011 Non-supervisor 22 24 11 15 16 2 11 52 35 254
2008 Supervisor 16 22 8 13 8 0 33 57 31 91
2008 Non-supervisor 37 25 6 9 8 2 12 73 20 203

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 47 6 7 4 0 0 84 10 85
2017 Non-supervisor 28 48 12 8 4 0 0 76 12 249
2014 Supervisor 46 42 5 4 2 0 0 89 6 95
2014 Non-supervisor 31 46 12 8 4 0 0 77 12 249
2011 Supervisor 40 41 12 7 1 0 0 80 8 111
2011 Non-supervisor 32 41 11 12 4 0 0 73 17 254
2008 Supervisor 43 44 8 4 1 0 0 87 5 91
2008 Non-supervisor 28 47 10 10 4 0 0 75 14 201

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 36 18 11 7 0 0 64 18 85
2017 Non-supervisor 33 41 11 9 5 0 0 75 14 249
2014 Supervisor 35 36 12 14 2 0 0 71 17 95
2014 Non-supervisor 32 38 11 13 5 0 0 70 18 247
2011 Supervisor 32 43 10 9 7 0 0 74 16 110
2011 Non-supervisor 35 37 11 10 6 0 0 72 16 254

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 45 12 15 6 0 0 67 21 85
2017 Non-supervisor 30 43 11 11 5 0 0 73 16 249

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 34 6 8 4 0 0 82 12 85
2017 Non-supervisor 40 44 8 6 2 0 0 84 8 249
2014 Supervisor 56 34 7 3 0 0 0 90 3 95
2014 Non-supervisor 43 40 9 5 3 0 0 83 8 249
2011 Supervisor 50 36 9 4 1 0 0 87 4 110
2011 Non-supervisor 41 46 6 4 2 0 0 87 7 254
2008 Supervisor 51 44 2 2 1 0 0 95 3 91
2008 Non-supervisor 50 36 7 5 2 0 0 86 7 202

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 36 20 9 7 0 0 63 16 85
2017 Non-supervisor 30 43 14 6 7 0 0 73 13 249

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 30 7 4 2 0 0 87 6 84
2017 Non-supervisor 45 40 13 2 0 0 0 85 2 249
2014 Supervisor 73 21 4 1 1 0 0 94 2 95
2014 Non-supervisor 63 28 7 2 0 0 0 91 2 248
2011 Supervisor 68 22 7 1 1 1 0 91 2 111
2011 Non-supervisor 58 33 6 2 1 0 0 91 3 252

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 47 4 7 5 0 0 84 11 84
2017 Non-supervisor 30 42 16 8 4 0 0 72 12 249
2014 Supervisor 37 44 9 6 3 0 0 82 9 95
2014 Non-supervisor 23 43 16 12 4 0 0 67 16 249
2011 Supervisor 46 31 10 12 2 0 0 77 14 111
2011 Non-supervisor 30 45 10 10 6 0 0 75 15 252

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 39 6 8 5 0 0 81 13 84
2017 Non-supervisor 38 37 15 7 4 0 0 75 11 249
2014 Supervisor 46 36 12 4 1 0 0 82 5 95
2014 Non-supervisor 35 37 16 9 3 0 0 72 12 249

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 39 12 7 10 0 0 71 17 84
2017 Non-supervisor 37 40 11 8 4 0 0 77 12 249
2014 Supervisor 45 37 11 5 1 0 0 83 6 95
2014 Non-supervisor 38 36 16 6 3 0 0 75 10 249
2011 Supervisor 43 33 11 11 2 0 0 76 13 110
2011 Non-supervisor 39 40 9 7 3 1 0 80 10 253

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 42 9 4 5 0 0 82 9 84
2017 Non-supervisor 38 44 11 5 3 0 0 82 8 248
2014 Supervisor 47 43 4 3 2 0 0 91 5 95
2014 Non-supervisor 41 40 8 6 3 1 0 82 10 249
2011 Supervisor 45 39 9 5 1 1 0 85 6 111
2011 Non-supervisor 39 39 12 8 3 0 0 78 11 253
2008 Supervisor 51 38 4 5 1 0 0 89 7 92
2008 Non-supervisor 36 48 9 4 2 0 0 84 7 202

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 29 18 21 18 0 0 43 39 85
2017 Non-supervisor 31 39 20 8 1 0 0 71 9 249
2014 Supervisor 14 27 23 18 13 0 4 42 33 95
2014 Non-supervisor 40 39 15 5 2 0 0 79 7 249
2011 Supervisor 20 28 30 12 11 0 0 48 23 110
2011 Non-supervisor 44 33 16 5 2 0 0 77 7 254
2008 Supervisor 14 32 26 20 9 0 0 46 28 92
2008 Non-supervisor 39 32 18 9 2 0 0 71 11 202

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 52 23 5 2 0 1 7 70 85
2017 Non-supervisor 17 34 31 9 5 0 4 15 53 246
2014 Supervisor 10 33 38 11 6 0 2 18 43 95
2014 Non-supervisor 7 28 36 19 8 0 2 28 35 249
2011 Supervisor 12 30 42 14 1 0 1 15 42 110
2011 Non-supervisor 11 19 36 22 9 0 4 32 31 254
2008 Supervisor 8 37 37 14 2 0 2 17 46 92
2008 Non-supervisor 10 20 40 16 9 0 4 27 32 203

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 47 19 8 2 1 0 10 70 84
2017 Non-supervisor 22 23 32 9 8 2 4 18 48 247
2014 Supervisor 10 29 30 19 9 0 2 29 40 95
2014 Non-supervisor 9 20 30 24 12 1 3 38 31 248
2011 Supervisor 11 25 26 30 7 0 2 38 36 110
2011 Non-supervisor 8 15 31 26 15 0 4 43 25 254
2008 Supervisor 12 23 30 22 10 1 2 33 36 92
2008 Non-supervisor 7 19 32 21 14 2 4 38 28 201

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 32 44 15 1 0 0 16 40 84
2017 Non-supervisor 14 24 31 20 6 1 3 28 40 248
2014 Supervisor 12 19 41 22 2 0 3 25 33 95
2014 Non-supervisor 8 26 35 16 8 2 5 26 36 247
2011 Supervisor 19 20 37 18 5 0 1 23 39 110
2011 Non-supervisor 11 22 36 15 11 1 4 28 35 253
2008 Supervisor 10 30 35 21 3 0 1 24 41 92
2008 Non-supervisor 15 23 29 19 7 1 5 28 41 201

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 29 50 11 4 0 0 14 36 83
2017 Non-supervisor 11 17 39 22 7 0 3 30 30 245
2014 Supervisor 12 17 37 26 6 0 2 33 30 95
2014 Non-supervisor 4 17 33 32 13 0 1 45 21 245
2011 Supervisor 10 17 46 23 4 0 0 27 27 109
2011 Non-supervisor 3 13 32 32 16 1 3 50 17 249
2008 Supervisor 7 29 36 21 5 1 1 27 36 91
2008 Non-supervisor 8 15 32 29 11 0 3 42 25 202

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 28 43 7 3 1 1 11 46 85
2017 Non-supervisor 13 22 29 19 9 3 5 30 38 247
2014 Supervisor 17 33 31 15 2 0 2 18 51 95
2014 Non-supervisor 9 19 33 21 15 0 2 37 29 246
2011 Supervisor 25 36 26 9 4 0 0 13 61 110
2011 Non-supervisor 10 22 28 28 9 0 4 39 32 254
2008 Supervisor 25 37 23 7 7 1 1 13 63 92
2008 Non-supervisor 12 18 29 23 13 0 4 38 32 202

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 27 36 17 9 1 0 27 37 85
2017 Non-supervisor 12 21 31 20 8 3 5 31 36 247
2014 Supervisor 6 12 36 29 12 1 3 43 19 95
2014 Non-supervisor 7 12 28 28 17 1 7 48 21 248
2011 Supervisor 12 21 35 26 4 0 2 31 33 110
2011 Non-supervisor 10 20 24 23 16 1 6 42 32 254
2008 Supervisor 26 33 17 15 4 2 2 20 61 92
2008 Non-supervisor 16 28 22 20 7 1 6 29 48 202

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 28 44 14 5 1 0 19 36 84
2017 Non-supervisor 14 20 32 19 9 2 4 29 37 246
2014 Supervisor 6 16 44 27 2 1 3 30 24 95
2014 Non-supervisor 6 18 39 19 12 2 4 33 25 248
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 71 16 2 9 1 0 0 87 10 85
2017 Non-supervisor 67 19 4 7 2 0 0 86 10 249
2014 Supervisor 74 17 0 4 5 0 0 91 9 95
2014 Non-supervisor 70 15 5 4 5 0 0 85 10 249
2011 Supervisor 72 13 6 6 2 0 0 86 8 111
2011 Non-supervisor 69 17 4 8 2 0 0 86 10 253
2008 Supervisor 69 14 2 8 5 1 0 84 13 91
2008 Non-supervisor 65 14 5 9 6 0 1 80 15 203

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 33 12 7 3 2 0 77 11 85
2017 Non-supervisor 32 34 13 7 7 4 2 71 15 248
2014 Supervisor 46 34 11 7 2 0 0 80 9 95
2014 Non-supervisor 31 26 15 10 8 6 4 63 21 248

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 30 4 4 4 0 0 88 8 85
2017 Non-supervisor 46 32 10 7 4 1 0 79 11 249
2014 Supervisor 63 24 8 1 3 0 0 88 4 95
2014 Non-supervisor 44 31 8 8 6 2 0 77 14 249

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 40 4 8 2 0 0 86 10 85
2017 Non-supervisor 42 34 10 7 4 1 0 78 11 249
2014 Supervisor 48 45 1 5 1 0 0 93 6 95
2014 Non-supervisor 36 40 12 9 0 2 1 78 10 249
2011 Supervisor 43 34 9 10 1 2 1 80 11 110
2011 Non-supervisor 41 34 11 7 4 2 2 78 11 254
2008 Supervisor 47 40 7 4 1 0 1 88 5 92
2008 Non-supervisor 39 35 9 8 4 2 2 78 13 203

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 33 7 10 5 1 0 79 15 84
2017 Non-supervisor 30 28 11 14 8 9 1 64 24 249
2014 Supervisor 48 38 5 5 4 0 0 86 9 95
2014 Non-supervisor 27 23 18 12 8 11 1 57 23 249
2011 Supervisor 44 29 12 9 4 1 1 75 14 111
2011 Non-supervisor 36 25 12 9 8 8 2 68 19 252
2008 Supervisor 52 30 7 5 2 3 0 85 8 92
2008 Non-supervisor 33 29 9 10 6 9 3 71 19 203

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 36 10 10 8 6 2 69 20 84
2017 Non-supervisor 13 17 18 13 11 24 5 42 34 249
2014 Supervisor 21 40 13 14 6 3 3 64 22 95
2014 Non-supervisor 12 19 20 15 9 22 2 42 32 249

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 37 5 0 1 0 0 94 1 84
2017 Non-supervisor 56 32 5 3 3 0 0 88 7 249
2014 Supervisor 58 38 2 1 1 0 0 96 2 95
2014 Non-supervisor 50 36 5 8 1 0 0 86 9 249
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 36 16 9 4 0 2 71 13 85
2017 Non-supervisor 43 39 7 6 5 0 0 82 11 249
2014 Supervisor 46 37 8 6 3 0 0 83 9 95
2014 Non-supervisor 45 36 9 5 4 0 0 82 9 248
2011 Supervisor 34 40 10 9 5 1 0 75 15 111
2011 Non-supervisor 43 39 7 8 3 0 0 82 11 253
2008 Supervisor 36 35 12 9 8 1 0 71 16 92
2008 Non-supervisor 42 33 8 10 6 0 0 75 17 203

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 27 9 12 7 1 2 72 19 85
2017 Non-supervisor 48 33 8 5 4 1 0 82 9 249
2014 Supervisor 52 31 12 4 1 0 0 82 5 95
2014 Non-supervisor 49 29 10 5 4 2 0 80 9 249
2011 Supervisor 49 25 12 6 6 2 0 76 12 111
2011 Non-supervisor 53 25 10 5 4 2 1 80 9 254
2008 Supervisor 52 22 11 10 2 2 1 76 12 92
2008 Non-supervisor 48 31 7 3 6 4 0 83 10 203

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 41 7 8 4 0 1 81 12 85
2017 Non-supervisor 45 33 9 7 5 0 0 78 13 249
2014 Supervisor 54 33 7 4 2 0 0 87 6 95
2014 Non-supervisor 46 32 10 6 5 0 0 79 11 249
2011 Supervisor 45 31 8 10 5 1 0 77 15 111
2011 Non-supervisor 47 31 8 7 8 0 0 78 14 252
2008 Supervisor 46 28 10 13 2 1 0 75 15 92
2008 Non-supervisor 46 29 7 10 6 0 0 76 17 203

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 77 12 5 5 1 0 0 89 6 85
2017 Non-supervisor 81 10 5 2 2 0 0 91 4 247
2014 Supervisor 86 9 1 3 1 0 0 95 4 95
2014 Non-supervisor 79 11 4 4 1 0 0 91 5 249
2011 Supervisor 79 11 4 5 1 1 0 91 6 110
2011 Non-supervisor 80 13 3 2 1 0 0 94 4 254
2008 Supervisor 73 12 3 7 4 1 0 86 11 92
2008 Non-supervisor 80 10 1 4 3 0 1 92 7 203

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 22 2 2 3 1 2 91 6 85
2017 Non-supervisor 69 18 5 3 3 2 1 89 6 248
2014 Supervisor 57 25 10 2 2 1 3 86 4 95
2014 Non-supervisor 63 16 8 4 2 4 3 85 7 249
2011 Supervisor 49 31 6 7 3 1 4 84 11 111
2011 Non-supervisor 52 22 4 9 9 2 1 77 19 253

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 22 9 5 7 0 0 79 11 85
2017 Non-supervisor 60 25 7 3 4 1 0 86 7 249

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 21 12 5 2 1 0 80 7 85
2017 Non-supervisor 58 27 8 4 3 1 0 85 7 249

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 21 14 6 7 0 1 72 13 85
2017 Non-supervisor 51 31 7 7 4 0 0 82 11 249
2014 Supervisor 57 27 7 7 2 0 0 84 9 95
2014 Non-supervisor 54 26 9 5 4 1 0 81 10 249
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 35 14 7 1 5 8 74 9 85
2014 Supervisor 33 41 12 2 2 2 8 82 5 94

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 35 14 15 8 2 0 62 23 85
2017 Non-supervisor 30 33 16 10 5 6 0 67 16 249
2014 Supervisor 34 40 11 9 3 2 0 76 13 94
2014 Non-supervisor 27 39 15 7 3 9 0 72 11 249
2011 Supervisor 23 31 17 19 6 4 0 56 27 110
2011 Non-supervisor 22 35 20 7 8 8 0 62 16 254

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 33 14 27 10 0 0 49 37 85
2017 Non-supervisor 24 32 23 13 6 2 0 57 19 249
2014 Supervisor 34 41 7 12 4 1 0 76 17 94
2014 Non-supervisor 22 40 19 9 7 3 0 64 16 249
2011 Supervisor 24 35 13 16 11 0 0 59 28 110
2011 Non-supervisor 25 35 15 12 10 2 1 62 22 252
2008 Supervisor 24 33 18 16 8 1 0 57 24 92
2008 Non-supervisor 21 40 18 9 7 3 0 64 17 201

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 24 20 34 12 0 0 34 46 85
2017 Non-supervisor 20 26 21 19 9 5 0 49 29 249
2014 Supervisor 25 39 16 16 4 1 0 64 20 94
2014 Non-supervisor 15 38 25 12 6 4 0 55 19 249
2011 Supervisor 13 43 16 19 7 2 0 57 27 111
2011 Non-supervisor 14 46 18 13 6 3 0 62 20 252
2008 Supervisor 8 27 18 32 10 5 0 37 44 92
2008 Non-supervisor 10 42 14 20 7 7 0 56 29 203

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 26 26 28 8 0 0 38 37 85
2017 Non-supervisor 23 30 20 11 8 6 0 57 21 248
2014 Supervisor 30 30 19 15 3 4 0 62 19 94
2014 Non-supervisor 19 36 19 11 7 7 0 60 19 249
2011 Supervisor 24 35 10 19 9 3 0 61 29 111
2011 Non-supervisor 21 36 16 12 11 4 0 60 23 252
2008 Supervisor 15 28 21 21 8 8 0 47 31 92
2008 Non-supervisor 17 33 17 14 9 9 0 55 26 203

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 29 15 36 12 0 0 36 48 85
2017 Non-supervisor 17 30 22 19 9 4 0 49 29 247
2014 Supervisor 21 38 13 22 6 0 0 59 28 94
2014 Non-supervisor 15 42 17 16 7 3 0 59 24 249
2011 Supervisor 8 36 14 27 13 2 0 45 40 110
2011 Non-supervisor 15 39 14 16 12 2 0 56 29 251
2008 Supervisor 9 24 11 40 14 2 0 33 56 92
2008 Non-supervisor 11 41 13 23 10 1 0 53 34 202
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 35 19 25 6 1 0 50 31 85
2017 Non-supervisor 27 41 18 10 4 0 0 68 14 247
2014 Supervisor 27 48 14 8 3 0 0 75 12 94
2014 Non-supervisor 29 43 14 11 2 0 0 72 14 249
2011 Supervisor 24 52 13 7 5 0 0 76 11 110
2011 Non-supervisor 37 44 11 5 4 0 0 81 9 253

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 37 8 1 1 1 0 90 2 85
2017 Non-supervisor 41 42 10 3 1 3 0 86 4 247
2014 Supervisor 54 36 6 3 0 0 0 91 3 94
2014 Non-supervisor 42 39 9 5 1 4 0 85 6 249
2011 Supervisor 50 34 13 2 0 0 1 86 2 110
2011 Non-supervisor 46 34 10 4 2 4 0 83 6 254

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 40 14 2 3 1 0 81 5 85
2017 Non-supervisor 32 42 9 9 5 3 1 77 14 247
2014 Supervisor 48 31 13 4 1 2 0 81 5 94
2014 Non-supervisor 31 36 14 10 4 4 0 71 15 249
2011 Supervisor 46 31 9 10 3 1 0 78 13 109
2011 Non-supervisor 38 34 10 7 5 4 2 76 13 252
2008 Supervisor 30 40 8 11 5 5 0 75 17 92
2008 Non-supervisor 25 38 11 11 8 4 2 68 21 203

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 40 21 9 3 1 0 67 13 85
2017 Non-supervisor 25 36 19 10 3 6 0 65 14 246
2014 Supervisor 38 34 18 5 3 2 0 74 8 94
2014 Non-supervisor 17 33 23 12 5 9 2 56 19 249
2011 Supervisor 24 38 19 11 7 1 0 63 18 110
2011 Non-supervisor 23 39 21 8 4 6 1 65 12 251

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 20 20 16 13 14 3 40 36 85
2017 Non-supervisor 14 21 21 11 13 15 5 44 30 247
2014 Supervisor 23 17 14 16 12 13 5 49 35 94
2014 Non-supervisor 13 20 15 16 18 16 4 40 41 249
2011 Supervisor 15 20 17 19 15 9 4 41 40 110
2011 Non-supervisor 13 22 19 12 17 12 5 42 35 254

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 28 12 4 6 0 0 78 10 85
2017 Non-supervisor 59 23 9 7 2 0 1 83 9 249
2014 Supervisor 62 17 8 10 2 0 0 79 12 94
2014 Non-supervisor 61 22 8 6 3 0 0 83 9 249

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 28 3 5 1 3 1 91 6 85
2017 Non-supervisor 64 25 4 3 0 3 1 92 4 249
2014 Supervisor 82 13 2 2 0 0 0 96 2 94
2014 Non-supervisor 72 20 4 2 0 1 0 93 3 248
2011 Supervisor 76 16 3 3 1 2 0 94 4 111
2011 Non-supervisor 72 19 4 3 1 0 1 92 4 253
2008 Supervisor 77 13 4 2 0 2 1 93 2 92
2008 Non-supervisor 64 27 3 1 1 0 3 94 3 203

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 34 12 21 8 0 0 59 30 85
2017 Non-supervisor 26 32 17 16 7 2 0 59 24 248
2014 Supervisor 31 44 12 7 4 1 0 76 12 94
2014 Non-supervisor 26 38 14 12 8 3 0 66 20 249
2011 Supervisor 34 37 14 8 6 0 0 71 14 111
2011 Non-supervisor 34 31 17 10 7 1 0 65 17 254
2008 Supervisor 27 46 10 12 4 1 0 74 16 92
2008 Non-supervisor 29 34 17 11 7 0 1 64 19 202

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 22 22 21 12 0 1 44 34 85
2017 Non-supervisor 21 30 12 17 16 3 1 53 34 249
2014 Supervisor 15 32 15 20 11 3 4 51 33 94
2014 Non-supervisor 13 24 18 23 17 3 3 39 43 249
2011 Supervisor 20 26 14 21 14 0 5 48 37 111
2011 Non-supervisor 15 30 18 15 19 2 1 46 35 253
2008 Supervisor 15 29 14 23 14 3 1 47 39 92
2008 Non-supervisor 16 34 17 16 14 2 1 51 31 202

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 51 19 6 0 0 0 75 6 85
2017 Non-supervisor 28 39 15 8 5 4 0 71 13 248

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 34 14 7 1 1 0 78 8 85
2017 Non-supervisor 40 42 10 2 2 4 0 85 4 249
2014 Supervisor 49 34 8 1 1 6 0 89 2 94
2014 Non-supervisor 46 28 16 4 0 6 0 79 4 249

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 47 8 4 2 1 0 86 6 85
2017 Non-supervisor 47 37 10 3 2 2 0 85 5 249
2014 Supervisor 57 32 9 0 1 1 0 89 1 94
2014 Non-supervisor 44 37 11 3 2 3 0 84 5 249
2011 Supervisor 40 45 7 7 0 1 0 85 7 111
2011 Non-supervisor 41 37 10 6 3 3 0 81 9 251

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 44 8 4 2 0 0 86 6 85
2017 Non-supervisor 51 35 7 5 2 0 0 87 6 248
2014 Supervisor 56 40 3 0 1 0 0 96 1 94
2014 Non-supervisor 55 33 8 2 1 0 0 88 4 249
2011 Supervisor 41 42 11 6 0 0 0 83 6 111
2011 Non-supervisor 50 38 3 4 4 0 0 89 8 252
2008 Supervisor 46 38 12 3 1 0 0 84 4 92
2008 Non-supervisor 46 40 8 2 4 0 0 86 6 203

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 29 25 9 8 0 0 57 17 85
2017 Non-supervisor 38 34 14 8 6 0 0 72 14 249
2014 Supervisor 52 31 12 3 2 0 0 83 5 94
2014 Non-supervisor 44 34 14 3 5 1 0 78 8 249
2011 Supervisor 43 37 14 4 2 1 0 81 5 111
2011 Non-supervisor 43 33 12 6 5 0 0 77 11 254

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 35 22 9 6 0 0 62 16 84
2017 Non-supervisor 34 39 15 7 5 0 0 73 12 248
2014 Supervisor 51 33 8 6 1 0 0 84 7 94
2014 Non-supervisor 40 38 12 6 3 0 0 79 9 248
2011 Supervisor 42 38 13 4 4 1 0 80 7 111
2011 Non-supervisor 40 39 10 5 5 0 0 80 10 253
2008 Supervisor 40 38 12 7 2 1 0 79 9 92
2008 Non-supervisor 33 44 12 6 5 0 0 77 11 202

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 27 20 16 9 1 0 54 26 85
2017 Non-supervisor 32 27 21 11 8 2 0 60 18 248
2014 Supervisor 42 28 16 11 3 1 0 70 14 94
2014 Non-supervisor 37 30 16 6 6 4 0 71 13 249
2011 Supervisor 45 23 10 14 5 2 0 70 20 111
2011 Non-supervisor 40 24 14 9 9 4 0 66 19 253
2008 Supervisor 35 25 14 14 7 5 0 63 22 92
2008 Non-supervisor 31 29 15 13 6 5 0 63 20 203
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 25 35 40 85
2017 Non-supervisor 23 32 45 249
2014 Supervisor 29 38 33 94
2014 Non-supervisor 28 39 33 249
2011 Supervisor 30 44 26 111
2011 Non-supervisor 27 40 33 254

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 0 5 90 5 0 0 21
2017 Non-supervisor 9 43 45 2 2 0 56
2014 Supervisor 7 17 51 18 9999 7 27
2014 Non-supervisor 9 39 38 8 9999 6 70
2011 Supervisor 3 27 48 13 9999 9 33
2011 Non-supervisor 4 29 48 9 9999 10 69
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 22 78 84
2017 Non-supervisor 14 86 249
2014 Supervisor 9 91 93
2014 Non-supervisor 19 81 248

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 17
2017 Non-supervisor 51 35
2014 Non-supervisor 58 45

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 79 17
2017 Non-supervisor 63 35
2014 Non-supervisor 55 45

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 35

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2017 Non-supervisor 0 35
2014 Non-supervisor 0 45

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2017 Non-supervisor 0 35
2014 Non-supervisor 0 45

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 17
2017 Non-supervisor 43 35
2014 Non-supervisor 33 45

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 17
2017 Non-supervisor 31 35
2014 Non-supervisor 35 45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 17
2017 Non-supervisor 31 35
2014 Non-supervisor 33 45

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 29 35
2014 Non-supervisor 31 45

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 17
2017 Non-supervisor 28 35
2014 Non-supervisor 25 45

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 17
2017 Non-supervisor 60 35
2014 Non-supervisor 72 45

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 23 35
2014 Non-supervisor 25 45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2017 Non-supervisor 0 35
2014 Non-supervisor 0 45

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2014 Non-supervisor 18 45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 17
2017 Non-supervisor 31 35
2014 Non-supervisor 31 45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 17
2017 Non-supervisor 14 35
2014 Non-supervisor 11 45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 51 17
2017 Non-supervisor 66 35
2014 Non-supervisor 47 45

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 17
2017 Non-supervisor 38 35
2014 Non-supervisor 20 45

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 17
2017 Non-supervisor 28 35
2014 Non-supervisor 33 45

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2017 Non-supervisor 0 35
2014 Non-supervisor 0 45

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2014 Non-supervisor 0 45

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 17
2017 Non-supervisor 17 35
2014 Non-supervisor 34 45

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 34

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 18 34
2014 Non-supervisor 16 45

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 34
2014 Non-supervisor 0 45

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 17 34
2014 Non-supervisor 11 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 29 34
2014 Non-supervisor 29 45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 17
2017 Non-supervisor 44 34
2014 Non-supervisor 40 45

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2014 Non-supervisor 0 45

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 17
2017 Non-supervisor 53 34
2014 Non-supervisor 55 45

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 34

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 100 0 17
2017 Non-supervisor 92 8 35

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 23 16 5 6 31 7 57 17 85
2017 Non-supervisor 16 15 15 3 4 33 14 58 14 249
2014 Supervisor 17 22 14 8 3 32 4 61 18 94
2014 Non-supervisor 12 14 19 8 5 33 8 46 22 249

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 41 18 9 2 7 0 69 12 85
2017 Non-supervisor 32 32 19 4 3 9 2 72 7 247
2014 Supervisor 29 38 17 4 2 10 0 75 7 94
2014 Non-supervisor 27 32 19 5 2 12 2 69 9 249
2011 Supervisor 41 29 19 7 0 4 0 73 7 110
2011 Non-supervisor 42 36 10 7 2 3 0 81 9 254
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 13 6 5 0 2 68 65 15 85
2017 Non-supervisor 13 19 9 5 3 5 47 65 15 248
2014 Supervisor 7 10 8 1 0 1 72 65 4 94
2014 Non-supervisor 8 21 12 4 2 4 48 62 14 249
2011 Supervisor 12 13 4 4 2 2 64 71 16 111
2011 Non-supervisor 8 22 10 4 4 4 48 63 16 254
2008 Supervisor 14 15 2 7 3 4 54 71 24 92
2008 Non-supervisor 8 32 8 6 2 5 38 70 16 203

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 0 2 8 0 0 4 86 22 0 84
2017 Non-supervisor 5 4 8 2 0 15 66 49 10 247
2014 Supervisor 1 1 5 0 0 8 85 28 0 94
2014 Non-supervisor 2 5 10 1 0 12 69 39 4 249
2011 Supervisor 4 2 8 2 0 6 78 35 13 111
2011 Non-supervisor 3 5 11 2 2 14 64 36 15 254

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 10 3 0 0 7 71 84 0 85
2017 Non-supervisor 17 11 7 2 1 14 49 74 7 248
2014 Supervisor 6 8 6 0 0 7 72 69 0 94
2014 Non-supervisor 13 13 8 2 1 13 50 72 6 249
2011 Supervisor 11 8 5 2 1 5 68 70 10 110
2011 Non-supervisor 13 10 10 1 2 11 52 63 9 254
2008 Supervisor 16 14 2 5 1 5 55 78 17 92
2008 Non-supervisor 20 17 9 1 0 15 37 77 4 203

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 5 6 0 0 8 72 71 0 84
2017 Non-supervisor 13 12 9 0 0 17 49 73 1 246
2014 Supervisor 7 6 4 1 1 8 72 68 11 94
2014 Non-supervisor 13 14 10 1 1 11 50 69 5 249
2011 Supervisor 11 9 6 2 0 5 67 71 6 110
2011 Non-supervisor 10 11 12 1 2 13 51 59 8 253
2008 Supervisor 21 11 3 3 2 3 57 78 14 92
2008 Non-supervisor 21 16 9 2 2 12 38 73 9 202
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 7 93 247
2014 Non-supervisor 5 95 248

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 62 17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 77 17
2014 Non-supervisor 92 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17
2014 Non-supervisor 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17
2014 Non-supervisor 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 27 17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 33 17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17
2014 Non-supervisor 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 40 17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 34 17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17
2014 Non-supervisor 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 49 17
2014 Non-supervisor 58 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 58 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 70 16
2014 Non-supervisor 58 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 81 16
2014 Non-supervisor 58 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 84 16 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 15 18 0 1 48 9 56 3 84
2017 Non-supervisor 17 11 12 3 2 43 13 63 11 247
2014 Supervisor 17 15 11 1 1 51 4 70 5 94
2014 Non-supervisor 10 12 19 2 1 46 10 51 5 249

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 29 18 3 0 23 1 72 5 85
2017 Non-supervisor 30 29 14 3 2 17 3 75 6 249
2014 Supervisor 34 28 8 2 0 25 2 86 3 93
2014 Non-supervisor 25 29 16 2 1 24 4 74 4 249
2011 Supervisor 41 36 16 2 1 4 0 80 3 110
2011 Non-supervisor 40 34 11 2 2 11 0 83 4 253
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 22 7 4 4 0 4 85 8 85
2017 Non-supervisor 50 26 11 5 6 0 2 78 11 247

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 18 30 19 25 0 0 25 45 85
2017 Non-supervisor 17 29 24 17 13 0 0 46 30 249

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 27 32 21 13 0 0 33 34 85
2017 Non-supervisor 19 28 27 14 12 0 0 47 26 249

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 25 26 25 19 0 0 31 44 85
2017 Non-supervisor 21 23 25 14 17 0 0 44 31 248

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 30 26 14 19 0 0 40 33 85
2017 Non-supervisor 42 25 14 10 6 0 3 70 16 249

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 25 23 23 14 0 0 40 37 85
2017 Non-supervisor 37 24 22 9 8 0 0 61 17 247

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 38 29 13 7 0 0 51 20 85
2017 Non-supervisor 30 34 20 10 5 0 0 65 15 247

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 21 26 36 13 0 0 26 48 85
2017 Non-supervisor 15 31 21 19 13 0 0 46 33 247

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 24 32 25 7 0 0 36 32 85
2017 Non-supervisor 24 31 22 14 10 0 0 55 23 247

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 39 14 9 5 0 1 72 14 85
2017 Non-supervisor 36 27 18 10 8 0 0 64 18 246

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 22 12 1 0 0 0 87 1 85
2017 Non-supervisor 65 17 10 3 2 0 3 85 5 248

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 14 4 4 2 1 0 90 6 85
2017 Non-supervisor 75 11 4 3 3 0 4 90 6 249

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 27 12 2 3 0 0 83 5 85
2017 Non-supervisor 57 26 11 2 2 0 2 85 4 248

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 24 12 6 8 0 0 75 14 84
2017 Non-supervisor 63 19 9 3 5 0 2 83 8 249

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 36 14 1 0 0 0 85 1 85
2017 Non-supervisor 61 5 2 1 1 0 30 94 3 249

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 19 3 2 0 0 1 94 2 84
2017 Non-supervisor 73 10 8 1 0 0 8 90 1 249

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 22 4 1 1 0 2 94 2 85
2017 Non-supervisor 56 19 11 7 6 0 1 76 13 249

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 23 6 2 1 0 1 91 3 85
2017 Non-supervisor 54 25 14 3 3 0 2 80 6 249

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 18 39 26 12 0 0 24 37 85
2017 Non-supervisor 11 33 35 17 4 0 0 44 21 249

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 39 33 7 7 0 0 13 53 85
2017 Non-supervisor 7 21 30 31 10 1 0 41 28 247

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 37 9 4 1 0 0 86 5 85
2017 Non-supervisor 48 38 9 1 3 1 0 87 4 248

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 29 17 19 19 1 0 44 39 85
2017 Non-supervisor 22 40 12 14 11 2 0 63 25 249
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 10 90 85
2017 Non-supervisor 17 83 249
2014 Supervisor 13 87 94
2014 Non-supervisor 14 86 249

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 87 13 39
2014 Supervisor 69 31 13
2014 Non-supervisor 83 17 34

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-supervisor 53 37 3 7 0 0 0 90 7 33
2014 Non-supervisor 68 21 7 0 0 0 4 93 0 28
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 25 5 2 0 0 1 67 33 85
2017 Non-supervisor 60 23 8 1 3 2 2 63 37 249

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 27
2017 Non-supervisor 25 89

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 27
2017 Non-supervisor 27 89

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 27
2017 Non-supervisor 14 89

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 27
2017 Non-supervisor 31 89

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 27
2017 Non-supervisor 8 89

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 27
2017 Non-supervisor 35 89

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 18 64 14 4 0 0 28
2017 Non-supervisor 14 66 11 2 2 4 87

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 82 18 0 0 0 0 0 100 0 28
2017 Non-supervisor 36 28 11 12 5 1 8 69 19 89

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 8 7 0 11 18 46 51 30 28
2017 Non-supervisor 7 7 11 17 10 8 41 27 52 89
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