2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 33 4 6 0 0 0 91 6 47
2017 Non-visible minority 38 50 2 6 3 0 0 88 10 281
2014 Visible minority 50 42 0 8 0 0 0 92 8 38
2014 Non-visible minority 43 45 3 8 2 0 0 88 9 301
2011 Visible minority 50 40 5 0 5 0 0 90 5 40
2011 Non-visible minority 46 45 3 4 2 0 0 91 6 325
2008 Visible minority 56 36 4 0 4 0 0 92 4 25
2008 Non-visible minority 43 47 3 5 2 0 0 90 7 268

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 74 20 0 2 4 0 0 94 6 47
2017 Non-visible minority 69 20 5 3 2 1 0 90 5 279
2014 Visible minority 71 21 3 0 5 0 0 92 5 38
2014 Non-visible minority 75 18 3 2 1 0 1 94 3 301
2011 Visible minority 68 22 3 5 3 0 0 90 8 40
2011 Non-visible minority 76 20 2 2 1 1 0 96 2 325
2008 Visible minority 83 4 0 8 4 0 0 88 13 24
2008 Non-visible minority 69 21 5 4 1 0 0 90 5 267

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 68 19 2 9 2 0 0 87 11 47
2017 Non-visible minority 57 21 7 8 6 0 0 79 14 280
2014 Visible minority 66 18 0 11 5 0 0 84 16 38
2014 Non-visible minority 59 21 6 10 5 0 0 80 14 301
2011 Visible minority 54 36 5 5 0 0 0 90 5 39
2011 Non-visible minority 63 21 3 7 5 0 0 85 13 325
2008 Visible minority 70 9 9 9 4 0 0 78 13 23
2008 Non-visible minority 56 23 7 8 6 0 0 79 14 267

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 50 33 4 13 0 0 0 83 13 47
2017 Non-visible minority 49 35 5 7 3 0 0 84 11 280
2014 Visible minority 55 35 5 5 0 0 0 90 5 38
2014 Non-visible minority 57 30 5 5 4 0 0 87 9 301
2011 Visible minority 28 43 18 5 5 0 0 72 10 39
2011 Non-visible minority 48 35 5 9 3 0 0 83 12 324

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 28 9 22 4 0 0 66 26 47
2017 Non-visible minority 30 41 13 10 7 0 0 70 16 280
2014 Visible minority 29 50 13 8 0 0 0 79 8 38
2014 Non-visible minority 35 41 12 10 2 0 0 76 12 301
2011 Visible minority 45 30 10 10 5 0 0 75 15 40
2011 Non-visible minority 36 43 8 7 5 0 1 80 12 324
2008 Visible minority 23 42 15 15 4 0 0 65 19 26
2008 Non-visible minority 32 42 7 13 4 1 1 75 17 269

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 42 9 9 4 0 0 78 13 47
2017 Non-visible minority 41 41 9 7 2 0 0 82 9 280
2014 Visible minority 42 42 8 9 0 0 0 83 9 38
2014 Non-visible minority 40 42 9 6 3 0 0 82 9 301
2011 Visible minority 45 30 8 12 5 0 0 75 17 40
2011 Non-visible minority 44 33 12 7 4 0 0 77 11 325
2008 Visible minority 31 38 12 12 8 0 0 69 19 26
2008 Non-visible minority 34 44 10 8 3 0 0 79 11 268

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 35 12 6 2 0 0 81 7 47
2017 Non-visible minority 50 37 8 4 2 0 0 87 6 279
2014 Visible minority 47 29 11 14 0 0 0 75 14 38
2014 Non-visible minority 49 39 7 4 2 0 0 88 5 301
2011 Visible minority 48 25 10 12 5 0 0 73 17 40
2011 Non-visible minority 47 36 9 7 2 0 0 83 9 325
2008 Visible minority 42 38 15 0 4 0 0 81 4 26
2008 Non-visible minority 49 38 5 6 2 0 0 87 8 269

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 35 9 9 2 0 0 80 11 47
2017 Non-visible minority 52 36 5 5 2 0 0 88 6 277
2014 Visible minority 58 32 10 0 0 0 0 90 0 38
2014 Non-visible minority 58 34 5 1 1 1 0 93 2 300

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 17 7 13 8 0 0 72 20 47
2017 Non-visible minority 45 35 5 8 6 0 0 81 14 280
2014 Visible minority 53 29 5 8 2 0 3 84 11 38
2014 Non-visible minority 49 31 10 6 3 0 1 81 9 299
2011 Visible minority 40 37 10 10 3 0 0 77 13 40
2011 Non-visible minority 44 34 8 9 5 0 0 79 14 325

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 24 13 14 9 0 16 57 27 46
2017 Non-visible minority 32 24 6 8 9 1 20 71 21 280
2014 Visible minority 29 21 11 18 5 8 8 60 28 38
2014 Non-visible minority 31 23 11 10 9 3 13 65 23 301
2011 Visible minority 25 15 18 7 12 2 20 52 26 40
2011 Non-visible minority 19 22 9 14 18 1 17 50 39 325
2008 Visible minority 42 8 0 15 12 4 19 65 35 26
2008 Non-visible minority 30 25 7 10 7 1 19 69 21 268

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 47 4 9 6 0 0 81 15 47
2017 Non-visible minority 29 48 12 7 3 0 0 77 11 281
2014 Visible minority 34 45 11 3 8 0 0 79 11 38
2014 Non-visible minority 36 44 10 7 3 0 0 81 10 301
2011 Visible minority 42 28 12 12 5 0 0 70 17 40
2011 Non-visible minority 33 43 10 10 3 0 0 76 13 325
2008 Visible minority 27 46 15 8 4 0 0 73 12 26
2008 Non-visible minority 33 46 9 9 3 0 0 79 12 266

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 31 17 7 6 0 0 70 13 47
2017 Non-visible minority 31 42 11 10 5 0 0 73 16 281
2014 Visible minority 31 40 11 8 11 0 0 71 18 38
2014 Non-visible minority 34 37 12 14 4 0 0 71 17 299
2011 Visible minority 30 40 12 3 13 2 0 72 15 40
2011 Non-visible minority 34 39 11 11 6 0 0 73 16 324

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 40 6 15 6 0 0 74 20 47
2017 Non-visible minority 27 43 13 12 5 0 0 70 17 281

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 41 2 2 4 0 0 93 6 47
2017 Non-visible minority 40 42 8 7 2 0 0 82 9 281
2014 Visible minority 61 26 8 5 0 0 0 87 5 38
2014 Non-visible minority 45 40 9 4 2 0 0 85 7 301
2011 Visible minority 53 30 10 5 3 0 0 83 7 40
2011 Non-visible minority 43 45 7 4 2 0 0 87 6 324
2008 Visible minority 54 38 8 0 0 0 0 92 0 26
2008 Non-visible minority 50 39 5 4 2 0 0 88 6 267

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 43 17 6 6 0 0 72 11 47
2017 Non-visible minority 30 41 15 7 7 0 0 71 14 281

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 30 8 2 2 0 0 89 4 47
2017 Non-visible minority 45 39 13 3 1 0 0 84 3 280
2014 Visible minority 71 24 3 3 0 0 0 95 3 38
2014 Non-visible minority 65 26 7 2 0 0 0 91 2 300
2011 Visible minority 60 25 15 0 0 0 0 85 0 40
2011 Non-visible minority 61 31 5 2 1 0 0 92 3 323

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 30 11 15 4 0 0 71 18 47
2017 Non-visible minority 30 46 13 7 4 0 0 76 10 280
2014 Visible minority 21 39 16 18 3 0 3 62 22 38
2014 Non-visible minority 28 44 14 9 4 0 0 73 13 301
2011 Visible minority 30 42 13 5 8 0 2 74 13 40
2011 Non-visible minority 35 40 9 11 4 0 0 76 15 323

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 36 11 9 6 0 2 74 15 47
2017 Non-visible minority 39 37 13 7 4 0 0 77 10 280
2014 Visible minority 28 40 11 16 3 0 3 70 19 38
2014 Non-visible minority 39 36 15 7 3 0 0 76 9 301

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 34 17 4 6 0 0 74 9 47
2017 Non-visible minority 35 41 10 8 5 0 0 76 14 280
2014 Visible minority 39 35 16 8 3 0 0 74 11 38
2014 Non-visible minority 41 37 14 6 3 0 0 78 8 301
2011 Visible minority 36 38 15 10 0 0 0 74 10 39
2011 Non-visible minority 41 38 9 8 3 1 0 79 11 324

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 38 8 4 4 0 0 85 8 46
2017 Non-visible minority 36 45 11 4 3 0 0 81 8 280
2014 Visible minority 36 45 11 3 3 3 0 84 5 38
2014 Non-visible minority 44 40 7 6 3 0 0 85 9 301
2011 Visible minority 45 23 17 13 3 0 0 68 15 40
2011 Non-visible minority 40 41 10 6 2 0 0 82 9 324
2008 Visible minority 35 54 4 4 4 0 0 88 8 26
2008 Non-visible minority 41 44 8 5 2 0 0 85 7 268

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 48 11 9 4 2 0 75 14 47
2017 Non-visible minority 27 34 21 12 6 0 0 61 18 281
2014 Visible minority 40 34 10 13 2 0 0 74 15 38
2014 Non-visible minority 32 36 17 8 5 0 1 69 13 301
2011 Visible minority 38 40 20 3 0 0 0 78 3 40
2011 Non-visible minority 37 30 20 8 5 0 0 67 13 324
2008 Visible minority 38 23 23 15 0 0 0 62 15 26
2008 Non-visible minority 30 33 20 12 4 0 0 63 17 268

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 30 23 10 4 0 10 15 59 45
2017 Non-visible minority 16 41 30 7 5 0 2 12 58 280
2014 Visible minority 5 29 37 28 0 0 0 28 34 38
2014 Non-visible minority 8 28 37 16 9 0 2 25 37 301
2011 Visible minority 17 20 35 17 5 0 5 24 39 40
2011 Non-visible minority 10 23 38 20 6 0 2 27 34 324
2008 Visible minority 15 19 19 31 15 0 0 46 35 26
2008 Non-visible minority 9 26 41 14 6 0 4 21 36 269

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 28 33 8 4 0 10 13 51 46
2017 Non-visible minority 22 31 27 9 7 2 2 17 55 279
2014 Visible minority 8 19 32 30 8 3 0 39 28 37
2014 Non-visible minority 9 23 30 22 12 1 3 36 34 301
2011 Visible minority 13 15 30 20 17 0 5 39 29 40
2011 Non-visible minority 8 19 29 28 13 0 3 42 28 324
2008 Visible minority 8 20 20 24 24 0 4 50 29 25
2008 Non-visible minority 9 20 33 21 12 2 3 35 30 268

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 26 23 24 2 7 5 29 44 47
2017 Non-visible minority 12 26 36 19 6 0 2 25 39 279
2014 Visible minority 5 33 40 13 0 3 5 15 42 37
2014 Non-visible minority 10 23 37 19 8 1 4 28 34 300
2011 Visible minority 8 22 43 15 7 0 5 24 32 40
2011 Non-visible minority 15 21 36 16 9 1 2 26 37 324
2008 Visible minority 12 24 32 24 8 0 0 32 36 25
2008 Non-visible minority 13 26 31 19 6 1 4 26 41 268

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 10 18 34 30 4 0 5 35 29 46
2017 Non-visible minority 10 20 44 17 6 0 2 24 31 276
2014 Visible minority 5 11 33 42 8 0 0 51 16 36
2014 Non-visible minority 6 17 35 29 12 0 2 41 23 299
2011 Visible minority 5 5 42 33 10 0 5 45 11 40
2011 Non-visible minority 5 15 36 29 13 1 2 43 21 319
2008 Visible minority 12 8 36 24 20 0 0 44 20 25
2008 Non-visible minority 7 21 33 26 9 1 3 36 29 268

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 16 28 24 2 13 6 32 34 46
2017 Non-visible minority 13 25 34 15 8 1 4 24 41 280
2014 Visible minority 8 24 33 16 11 0 8 30 35 37
2014 Non-visible minority 11 22 33 21 11 0 2 33 34 299
2011 Visible minority 12 20 35 20 7 0 5 29 34 40
2011 Non-visible minority 15 27 27 22 7 0 2 30 42 324
2008 Visible minority 20 12 16 28 24 0 0 52 32 25
2008 Non-visible minority 16 25 28 17 10 1 3 28 43 269

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 25 26 14 6 7 7 23 46 46
2017 Non-visible minority 10 22 34 20 9 1 3 31 33 280
2014 Visible minority 9 11 27 35 11 0 8 50 21 37
2014 Non-visible minority 7 13 30 28 17 1 5 47 21 301
2011 Visible minority 10 20 30 18 12 0 10 33 33 40
2011 Non-visible minority 10 20 28 25 12 1 4 39 32 324
2008 Visible minority 12 32 20 24 4 4 4 30 48 25
2008 Non-visible minority 20 29 20 18 6 1 5 26 52 269

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 14 41 14 6 2 11 23 29 46
2017 Non-visible minority 12 24 34 18 8 1 2 27 37 278
2014 Visible minority 3 14 51 22 5 5 0 29 17 37
2014 Non-visible minority 7 18 39 21 10 1 4 33 26 301
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 63 24 6 4 4 0 0 87 7 47
2017 Non-visible minority 69 17 3 9 2 0 0 86 10 281
2014 Visible minority 66 21 3 3 5 3 0 89 8 38
2014 Non-visible minority 72 14 4 5 5 0 0 87 9 301
2011 Visible minority 57 33 5 3 3 0 0 90 5 40
2011 Non-visible minority 72 14 4 8 2 0 0 86 10 324
2008 Visible minority 62 12 8 8 12 0 0 73 19 26
2008 Non-visible minority 66 15 4 9 5 0 1 82 14 268

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 36 19 6 7 4 2 66 14 47
2017 Non-visible minority 36 34 12 8 5 4 2 74 14 280
2014 Visible minority 18 26 11 11 13 10 11 56 30 38
2014 Non-visible minority 37 28 14 9 6 3 2 69 16 300

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 26 17 6 4 2 0 73 9 47
2017 Non-visible minority 50 33 7 6 3 0 0 83 10 281
2014 Visible minority 39 34 6 5 11 5 0 77 17 38
2014 Non-visible minority 51 29 8 6 4 1 0 81 11 301

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 37 13 2 4 2 0 81 6 47
2017 Non-visible minority 43 36 8 9 3 1 0 80 11 281
2014 Visible minority 34 48 5 8 0 5 0 86 8 38
2014 Non-visible minority 41 40 9 8 1 1 1 82 9 301
2011 Visible minority 35 27 13 10 8 7 0 68 19 40
2011 Non-visible minority 43 34 10 8 2 1 2 79 10 324
2008 Visible minority 38 38 4 12 4 0 4 80 16 26
2008 Non-visible minority 42 37 9 7 3 2 1 81 10 269

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 26 7 22 4 12 0 63 29 47
2017 Non-visible minority 35 30 10 11 7 6 1 70 19 280
2014 Visible minority 16 26 13 3 16 21 5 57 25 38
2014 Non-visible minority 35 27 15 11 6 7 0 66 18 301
2011 Visible minority 42 13 17 15 8 5 0 58 24 40
2011 Non-visible minority 38 29 11 8 6 6 2 72 16 323
2008 Visible minority 27 31 8 15 12 4 4 63 29 26
2008 Non-visible minority 41 29 8 8 4 8 2 77 14 269

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 20 19 9 11 31 2 43 29 47
2017 Non-visible minority 18 23 15 14 9 17 5 52 29 280
2014 Visible minority 8 15 16 13 5 40 3 41 32 38
2014 Non-visible minority 16 26 18 15 9 15 2 50 29 301

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 36 4 2 4 0 0 91 6 47
2017 Non-visible minority 57 33 5 3 2 0 0 90 4 280
2014 Visible minority 44 37 3 14 3 0 0 81 16 38
2014 Non-visible minority 54 36 4 5 1 0 0 90 6 301
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 41 6 9 4 0 0 81 13 47
2017 Non-visible minority 40 38 10 7 4 0 1 79 12 281
2014 Visible minority 37 47 11 3 3 0 0 84 5 37
2014 Non-visible minority 47 35 8 4 4 0 0 83 9 301
2011 Visible minority 41 33 13 5 5 3 0 76 11 39
2011 Non-visible minority 40 40 8 9 4 0 0 80 12 325
2008 Visible minority 27 50 12 4 8 0 0 77 12 26
2008 Non-visible minority 41 32 9 10 7 1 0 74 17 269

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 36 7 8 4 0 0 81 11 47
2017 Non-visible minority 47 31 9 7 4 1 1 80 11 281
2014 Visible minority 42 32 13 5 5 2 0 76 11 38
2014 Non-visible minority 51 29 10 5 3 2 0 82 7 301
2011 Visible minority 40 30 15 8 3 3 3 74 11 40
2011 Non-visible minority 53 25 10 5 5 2 0 80 10 325
2008 Visible minority 46 31 8 8 4 4 0 80 12 26
2008 Non-visible minority 50 28 8 5 5 4 0 81 10 269

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 49 32 10 4 6 0 0 81 9 47
2017 Non-visible minority 42 36 8 8 4 0 0 79 13 281
2014 Visible minority 45 32 10 8 5 0 0 76 13 38
2014 Non-visible minority 49 32 9 5 4 0 0 82 9 301
2011 Visible minority 52 32 5 3 5 3 0 87 8 40
2011 Non-visible minority 45 31 8 8 7 0 0 76 15 323
2008 Visible minority 31 38 19 8 4 0 0 69 12 26
2008 Non-visible minority 48 28 7 12 5 0 0 76 17 269

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 78 11 7 2 2 0 0 89 4 47
2017 Non-visible minority 80 11 5 3 1 0 0 91 4 278
2014 Visible minority 79 13 5 3 0 0 0 92 3 38
2014 Non-visible minority 82 10 3 3 1 0 0 92 5 301
2011 Visible minority 70 25 3 0 0 3 0 97 0 40
2011 Non-visible minority 81 11 3 3 1 0 0 93 4 324
2008 Visible minority 65 15 12 0 8 0 0 81 8 26
2008 Non-visible minority 79 10 1 5 3 0 1 91 8 269

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 74 11 4 2 4 4 2 90 6 47
2017 Non-visible minority 67 21 4 3 2 1 1 90 6 280
2014 Visible minority 66 13 8 0 5 3 5 86 6 38
2014 Non-visible minority 61 19 8 4 2 3 3 86 6 301
2011 Visible minority 45 25 10 5 12 0 2 72 18 40
2011 Non-visible minority 51 25 4 9 7 2 2 79 17 324

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 61 26 6 4 4 0 0 87 7 47
2017 Non-visible minority 59 24 8 4 5 1 0 83 9 281

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 34 9 0 4 0 0 87 4 47
2017 Non-visible minority 59 24 9 5 2 1 0 83 7 281

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 38 4 7 4 0 0 85 11 47
2017 Non-visible minority 52 26 10 7 5 0 0 78 12 281
2014 Visible minority 47 30 13 3 3 5 0 81 6 38
2014 Non-visible minority 56 26 8 5 4 0 0 83 9 301
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-visible minority 30 34 15 8 1 4 9 73 10 77
2014 Non-visible minority 33 42 11 2 2 2 7 83 5 89

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 35 15 4 4 9 0 75 8 47
2017 Non-visible minority 29 33 15 13 5 4 0 65 19 281
2014 Visible minority 16 42 13 13 3 13 0 67 18 38
2014 Non-visible minority 31 39 14 7 3 7 0 75 10 301
2011 Visible minority 18 32 23 8 8 12 0 57 17 40
2011 Non-visible minority 23 34 18 11 7 6 0 61 20 324

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 35 22 8 4 0 0 67 11 47
2017 Non-visible minority 21 32 20 19 7 2 0 53 26 281
2014 Visible minority 24 39 16 11 5 5 0 67 17 38
2014 Non-visible minority 26 41 15 10 6 2 0 68 16 301
2011 Visible minority 23 37 13 12 10 3 3 63 24 40
2011 Non-visible minority 25 35 15 14 10 1 0 61 24 322
2008 Visible minority 20 32 24 8 12 4 0 54 21 25
2008 Non-visible minority 22 38 18 12 7 3 0 62 19 268

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 22 21 16 7 5 0 54 24 47
2017 Non-visible minority 16 26 21 24 10 3 0 43 35 281
2014 Visible minority 16 37 23 10 5 8 0 58 17 38
2014 Non-visible minority 18 39 22 13 5 3 0 58 19 301
2011 Visible minority 15 50 20 5 8 3 0 67 13 40
2011 Non-visible minority 14 44 17 16 6 2 0 59 23 323
2008 Visible minority 12 19 35 19 4 12 0 35 26 26
2008 Non-visible minority 9 39 14 24 8 6 0 51 34 269

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 20 17 16 2 7 0 63 19 46
2017 Non-visible minority 18 31 22 16 9 4 0 51 26 281
2014 Visible minority 19 34 21 5 5 16 0 63 12 38
2014 Non-visible minority 23 35 19 12 6 5 0 61 19 301
2011 Visible minority 20 37 18 10 10 5 0 60 21 40
2011 Non-visible minority 22 36 14 15 10 3 0 60 26 323
2008 Visible minority 15 23 23 23 8 8 0 42 33 26
2008 Non-visible minority 16 32 18 16 9 9 0 53 27 269

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 37 17 19 4 2 0 60 23 47
2017 Non-visible minority 13 29 20 24 10 3 0 44 35 279
2014 Visible minority 19 37 21 16 5 3 0 57 21 38
2014 Non-visible minority 16 42 15 18 7 2 0 60 25 301
2011 Visible minority 15 42 13 20 8 3 0 59 28 40
2011 Non-visible minority 13 38 14 20 13 2 0 52 34 322
2008 Visible minority 8 36 20 24 12 0 0 44 36 25
2008 Non-visible minority 11 36 12 29 11 1 0 47 41 269
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 36 15 6 4 0 0 75 10 46
2017 Non-visible minority 21 39 19 16 4 1 0 61 20 280
2014 Visible minority 26 45 11 13 3 0 3 73 16 38
2014 Non-visible minority 29 45 13 10 3 0 0 74 13 301
2011 Visible minority 35 35 20 8 3 0 0 70 10 40
2011 Non-visible minority 32 48 10 5 4 0 0 80 10 323

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 42 9 0 0 2 0 90 0 46
2017 Non-visible minority 43 41 9 3 0 2 0 87 4 280
2014 Visible minority 42 40 10 3 0 5 0 86 3 38
2014 Non-visible minority 45 38 8 4 1 3 0 87 5 301
2011 Visible minority 37 32 18 3 3 3 5 76 5 40
2011 Non-visible minority 48 34 10 3 2 3 0 85 5 324

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 43 10 9 4 4 2 76 14 46
2017 Non-visible minority 35 42 10 7 4 2 1 79 11 280
2014 Visible minority 23 29 23 3 8 11 3 61 12 38
2014 Non-visible minority 38 35 13 9 3 3 0 75 12 301
2011 Visible minority 31 36 15 13 3 3 0 68 16 39
2011 Non-visible minority 42 33 9 7 4 3 1 78 12 322
2008 Visible minority 19 42 12 8 15 0 4 64 24 26
2008 Non-visible minority 28 38 10 12 6 5 1 71 19 269

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 25 21 6 8 4 2 63 14 46
2017 Non-visible minority 24 39 20 11 2 5 0 66 13 279
2014 Visible minority 10 42 24 11 11 3 0 54 22 38
2014 Non-visible minority 24 33 21 10 4 8 1 62 14 301
2011 Visible minority 8 58 13 13 5 3 0 68 19 38
2011 Non-visible minority 24 37 21 8 5 4 1 65 13 323

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 19 23 6 11 13 8 49 21 46
2017 Non-visible minority 13 21 20 13 13 15 4 42 32 280
2014 Visible minority 8 21 13 14 18 26 0 39 43 38
2014 Non-visible minority 17 19 15 15 15 14 5 44 38 301
2011 Visible minority 13 15 22 13 15 15 7 36 36 40
2011 Non-visible minority 14 23 18 15 16 11 4 42 36 324

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 29 8 4 2 0 0 87 6 47
2017 Non-visible minority 57 23 10 7 3 0 1 80 10 281
2014 Visible minority 58 24 10 3 5 0 0 82 8 38
2014 Non-visible minority 62 20 8 7 3 0 0 82 10 301

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 31 6 2 2 9 0 90 4 47
2017 Non-visible minority 65 25 3 4 0 2 1 92 4 281
2014 Visible minority 76 18 3 0 0 3 0 97 0 38
2014 Non-visible minority 75 18 4 3 0 0 0 94 3 300
2011 Visible minority 70 25 3 3 0 0 0 95 3 40
2011 Non-visible minority 74 17 4 3 1 1 1 92 4 324
2008 Visible minority 65 23 4 0 8 0 0 88 8 26
2008 Non-visible minority 68 22 4 1 0 1 3 94 2 269

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 37 19 16 8 0 0 58 24 47
2017 Non-visible minority 27 32 15 17 7 2 0 60 25 279
2014 Visible minority 26 38 10 5 11 11 0 71 17 38
2014 Non-visible minority 28 39 14 11 6 1 0 68 18 301
2011 Visible minority 40 32 10 10 8 0 0 72 18 40
2011 Non-visible minority 33 33 17 9 7 1 0 66 16 325
2008 Visible minority 38 35 8 8 12 0 0 73 19 26
2008 Non-visible minority 27 38 16 12 6 1 1 66 18 268

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 24 13 19 14 6 0 51 35 47
2017 Non-visible minority 21 29 16 18 14 1 1 51 33 281
2014 Visible minority 18 23 13 16 19 8 3 47 39 38
2014 Non-visible minority 13 26 18 22 15 2 3 42 40 301
2011 Visible minority 26 23 10 13 23 5 0 51 38 39
2011 Non-visible minority 15 30 17 17 17 1 2 47 35 325
2008 Visible minority 27 27 15 12 15 4 0 56 28 26
2008 Non-visible minority 15 33 16 19 14 2 1 49 34 268

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 29 21 6 7 8 0 63 14 47
2017 Non-visible minority 28 44 16 7 3 2 0 74 10 280

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 38 8 6 8 2 0 79 14 47
2017 Non-visible minority 41 41 11 2 0 3 0 85 3 281
2014 Visible minority 34 32 18 11 0 5 0 69 11 38
2014 Non-visible minority 49 30 13 2 0 6 0 84 2 301

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 48 32 13 0 4 4 0 82 4 47
2017 Non-visible minority 44 42 8 4 1 1 0 87 5 281
2014 Visible minority 39 35 16 3 3 5 0 78 6 38
2014 Non-visible minority 49 35 10 2 1 2 0 87 3 301
2011 Visible minority 35 40 12 8 3 3 0 77 10 40
2011 Non-visible minority 41 40 9 6 2 2 0 83 8 322

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 36 4 2 4 0 0 91 6 47
2017 Non-visible minority 48 38 7 5 1 0 0 86 6 280
2014 Visible minority 52 35 8 5 0 0 0 87 5 38
2014 Non-visible minority 56 35 6 1 1 0 0 91 3 301
2011 Visible minority 42 42 3 5 8 0 0 85 13 40
2011 Non-visible minority 48 40 6 5 2 0 0 88 6 323
2008 Visible minority 46 35 8 0 12 0 0 81 12 26
2008 Non-visible minority 46 40 9 3 2 0 0 86 5 269

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 34 17 2 4 0 2 77 6 47
2017 Non-visible minority 34 32 18 10 6 0 0 66 16 281
2014 Visible minority 55 24 11 5 3 3 0 81 8 38
2014 Non-visible minority 45 34 13 2 4 1 0 80 7 301
2011 Visible minority 48 25 17 5 5 0 0 72 10 40
2011 Non-visible minority 43 36 12 5 4 1 0 79 9 325

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 39 17 4 4 0 0 76 7 47
2017 Non-visible minority 32 37 18 9 5 0 0 69 14 279
2014 Visible minority 48 33 11 5 3 0 0 81 8 37
2014 Non-visible minority 43 38 11 6 2 0 0 81 8 301
2011 Visible minority 45 30 12 8 5 0 0 75 13 40
2011 Non-visible minority 40 41 11 4 4 1 0 81 8 324
2008 Visible minority 38 31 15 8 8 0 0 69 15 26
2008 Non-visible minority 35 43 12 6 4 1 0 79 10 268

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 26 15 13 6 2 0 66 19 47
2017 Non-visible minority 29 26 23 12 8 1 0 56 21 280
2014 Visible minority 42 21 16 10 3 8 0 69 14 38
2014 Non-visible minority 39 31 15 7 5 3 0 72 12 301
2011 Visible minority 49 15 8 10 15 3 0 66 26 39
2011 Non-visible minority 41 25 14 11 7 3 0 67 18 325
2008 Visible minority 35 8 15 19 15 4 4 46 38 26
2008 Non-visible minority 32 29 15 13 5 6 0 65 19 269
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Visible minority 23 35 43 47
2017 Non-visible minority 23 32 45 280
2014 Visible minority 29 18 53 38
2014 Non-visible minority 28 41 30 301
2011 Visible minority 27 35 38 40
2011 Non-visible minority 28 42 30 325

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 0 43 57 0 0 0 11
2017 Non-visible minority 8 30 59 2 1 0 63
2014 Visible minority 9 47 36 0 9999 9 11
2014 Non-visible minority 8 31 42 13 9999 6 85
2011 Visible minority 0 27 55 9 9999 9 11
2011 Non-visible minority 4 28 46 11 9999 10 91
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 17 83 279
2014 Visible minority 22 78 38
2014 Non-visible minority 15 85 299

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 38 45
2014 Non-visible minority 54 45

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 70 45
2014 Non-visible minority 55 45

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 45
2014 Non-visible minority 0 45

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 45
2014 Non-visible minority 0 45

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 44 45
2014 Non-visible minority 37 45

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 32 45
2014 Non-visible minority 31 45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 30 45
2014 Non-visible minority 31 45

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 32 45
2014 Non-visible minority 33 45

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 30 45
2014 Non-visible minority 20 45

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 49 45
2014 Non-visible minority 67 45

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 19 45
2014 Non-visible minority 24 45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 45
2014 Non-visible minority 0 45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 30 45
2014 Non-visible minority 27 45

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 21 45
2014 Non-visible minority 24 45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 25 45
2014 Non-visible minority 11 45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 61 45
2014 Non-visible minority 49 45

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 37 45
2014 Non-visible minority 20 45

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 28 45
2014 Non-visible minority 33 45

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 45
2014 Non-visible minority 0 45

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 17 45
2014 Non-visible minority 31 45

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 15 44
2014 Non-visible minority 11 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 20 44
2014 Non-visible minority 16 45

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 44
2014 Non-visible minority 0 45

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 44
2014 Non-visible minority 13 45

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 44
2014 Non-visible minority 13 45

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 13 44

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 44

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 24 44
2014 Non-visible minority 29 45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 39 44
2014 Non-visible minority 42 45

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 47 44
2014 Non-visible minority 58 45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 94 6 45

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 15 17 2 4 28 17 59 10 47
2017 Non-visible minority 14 18 14 4 4 34 11 59 15 281
2014 Visible minority 8 8 18 5 8 45 8 34 27 38
2014 Non-visible minority 14 17 17 8 4 32 7 52 19 301

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 28 21 2 4 9 2 70 6 47
2017 Non-visible minority 29 35 18 6 2 9 1 71 9 279
2014 Visible minority 24 21 26 5 3 21 0 57 10 38
2014 Non-visible minority 28 36 17 5 2 11 1 73 8 301
2011 Visible minority 42 35 10 3 3 8 0 84 5 40
2011 Non-visible minority 41 34 13 8 1 3 0 77 9 324
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 14 13 6 0 13 36 64 11 47
2017 Non-visible minority 10 18 7 4 2 2 56 68 15 280
2014 Visible minority 3 13 11 8 3 11 52 42 28 38
2014 Non-visible minority 8 19 10 3 2 2 55 65 11 301
2011 Visible minority 10 25 7 10 0 5 42 67 19 40
2011 Non-visible minority 10 19 8 3 3 3 54 66 15 325
2008 Visible minority 8 23 12 8 4 8 38 57 21 26
2008 Non-visible minority 10 27 6 6 3 5 43 72 17 269

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 0 8 0 0 18 62 62 0 47
2017 Non-visible minority 2 5 8 1 0 10 73 40 10 278
2014 Visible minority 0 5 5 0 0 21 68 50 0 38
2014 Non-visible minority 2 4 9 1 0 10 74 38 4 301
2011 Visible minority 8 10 15 0 3 10 55 50 7 40
2011 Non-visible minority 3 3 9 2 1 12 70 33 16 325

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 7 11 0 0 20 38 73 0 47
2017 Non-visible minority 13 12 5 2 1 10 58 77 7 280
2014 Visible minority 5 14 3 3 3 21 52 71 20 38
2014 Non-visible minority 12 12 8 1 0 10 57 71 4 301
2011 Visible minority 15 15 8 0 3 15 45 75 6 40
2011 Non-visible minority 12 9 9 2 1 9 58 65 8 324
2008 Visible minority 12 12 15 0 4 23 35 55 9 26
2008 Non-visible minority 19 17 6 3 0 11 43 79 7 269

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 6 11 0 0 25 38 70 0 47
2017 Non-visible minority 11 11 8 0 0 12 59 73 1 277
2014 Visible minority 8 11 8 5 3 16 50 54 23 38
2014 Non-visible minority 12 12 9 1 1 10 57 70 4 301
2011 Visible minority 13 15 8 0 3 17 45 73 7 40
2011 Non-visible minority 10 10 11 2 1 10 57 61 7 323
2008 Visible minority 23 8 12 4 8 8 38 57 21 26
2008 Non-visible minority 21 15 7 2 2 9 44 76 9 268
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 12 88 47
2017 Non-visible minority 5 95 279
2014 Non-visible minority 5 95 300

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 49 14
2014 Non-visible minority 0 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 86 14
2014 Non-visible minority 92 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 14
2014 Non-visible minority 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 14
2014 Non-visible minority 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 14
2014 Non-visible minority 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 36 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 51 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 14
2014 Non-visible minority 0 13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 14
2014 Non-visible minority 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 57 14
2014 Non-visible minority 54 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13
2014 Non-visible minority 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 61 13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 69 13
2014 Non-visible minority 54 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13
2014 Non-visible minority 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 100 13
2014 Non-visible minority 62 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 79 21 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 9 19 0 2 39 15 55 4 47
2017 Non-visible minority 14 12 12 2 2 45 11 62 10 278
2014 Visible minority 3 3 21 0 3 63 8 18 9 38
2014 Non-visible minority 13 14 17 1 1 45 9 59 4 301

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 24 23 0 2 13 4 70 2 47
2017 Non-visible minority 28 29 14 4 1 20 3 75 7 281
2014 Visible minority 16 23 27 0 3 32 0 57 4 38
2014 Non-visible minority 29 30 12 2 0 23 4 80 3 300
2011 Visible minority 35 40 10 5 3 8 0 81 8 40
2011 Non-visible minority 41 34 13 2 1 9 0 83 3 323
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 23 9 0 7 0 2 83 8 47
2017 Non-visible minority 52 26 10 5 4 0 3 80 10 279

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 31 12 21 13 0 0 55 34 47
2017 Non-visible minority 13 25 28 17 17 0 0 38 34 281

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 26 22 19 9 0 0 49 28 47
2017 Non-visible minority 14 29 29 15 13 0 0 43 28 281

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 20 28 17 11 0 0 44 28 47
2017 Non-visible minority 16 25 25 17 18 0 0 41 35 280

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 13 15 17 6 2 6 59 25 47
2017 Non-visible minority 32 29 18 10 10 0 2 62 20 281

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 19 17 6 15 0 0 62 21 47
2017 Non-visible minority 29 26 24 13 9 0 0 55 22 279

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 31 13 15 7 0 2 64 23 47
2017 Non-visible minority 25 37 23 11 4 0 0 62 15 279

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 33 14 23 17 2 0 46 40 47
2017 Non-visible minority 12 28 24 24 12 0 0 40 36 279

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 31 21 17 15 0 0 47 32 47
2017 Non-visible minority 22 29 25 17 7 0 0 51 24 279

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 27 9 15 11 2 0 64 26 47
2017 Non-visible minority 34 31 19 9 6 0 0 66 15 278

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 63 15 12 4 4 0 2 80 8 47
2017 Non-visible minority 66 18 10 2 1 0 3 87 3 280

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 21 2 7 4 2 8 86 12 47
2017 Non-visible minority 79 10 4 2 2 0 2 91 4 281

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 30 11 2 2 0 4 84 4 46
2017 Non-visible minority 58 25 11 2 2 0 1 84 4 281

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 19 12 2 8 0 4 77 10 47
2017 Non-visible minority 61 20 9 4 5 0 1 82 9 280

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 13 7 0 2 0 19 89 3 47
2017 Non-visible minority 57 14 5 1 0 0 22 92 2 281

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 67 7 17 0 2 0 8 80 2 47
2017 Non-visible minority 75 13 5 1 0 0 6 93 1 279

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 25 11 9 13 0 2 67 22 47
2017 Non-visible minority 63 19 9 5 2 0 1 83 8 281

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 60 21 10 7 2 0 0 81 9 47
2017 Non-visible minority 57 25 12 2 2 0 2 83 4 281

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 30 32 13 8 0 0 48 20 47
2017 Non-visible minority 8 29 37 21 5 0 0 37 26 281

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 19 19 41 7 5 0 51 30 47
2017 Non-visible minority 9 27 34 22 9 0 0 31 36 279

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 36 13 4 2 0 0 81 6 47
2017 Non-visible minority 48 39 9 2 2 1 0 87 4 279

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 40 9 15 9 4 0 65 26 47
2017 Non-visible minority 20 36 14 16 14 1 0 56 29 281
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 20 80 47
2017 Non-visible minority 14 86 281
2014 Visible minority 18 82 38
2014 Non-visible minority 13 87 301

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 91 9 38
2014 Non-visible minority 78 22 40

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-visible minority 57 33 3 7 0 0 0 90 7 34
2014 Non-visible minority 71 23 3 0 0 0 3 97 0 31
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 71 13 4 2 7 0 4 74 26 47
2017 Non-visible minority 60 26 8 1 2 2 1 62 38 281

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 12
2017 Non-visible minority 29 102

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 51 12
2017 Non-visible minority 21 102

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 29 12
2017 Non-visible minority 11 102

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 42 12
2017 Non-visible minority 31 102

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 12
2017 Non-visible minority 7 102

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 12
2017 Non-visible minority 35 102

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 22 44 7 7 0 20 12
2017 Non-visible minority 15 68 12 2 2 1 102

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 29 15 15 20 0 7 47 37 12
2017 Non-visible minority 51 24 8 8 2 1 6 81 11 103

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 7 7 7 35 0 7 36 26 61 12
2017 Non-visible minority 8 7 10 10 11 11 43 31 47 103
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