2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	48	0	9	0	91	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	4	7	10	79	17	42
2017	University certificate or diploma below the bachelor's level	42	50	0	8	0	92	8	12
2017	Bachelor's degree	47	45	2	4	2	92	6	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	51	3	7	2	88	9	135
2014	Secondary or high school graduation certificate or equivalent or less	54	40	3	3	0	94	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	36	5	7	2	85	9	55
2014	University certificate or diploma below the bachelor's level	30	50	10	0	10	80	10	10
2014	Bachelor's degree	39	52	0	9	1	90	10	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	44	2	9	1	87	11	128
2011	Secondary or high school graduation certificate or equivalent or less	56	41	0	2	0	98	2	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	43	2	3	7	88	10	60
2011	University certificate or diploma below the bachelor's level	40	53	7	0	0	93	0	15
2011	Bachelor's degree	50	45	2	1	1	95	2	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	44	6	8	3	84	10	115
2008	Secondary or high school graduation certificate or equivalent or less	40	51	3	3	3	91	6	35
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	47	4	0	4	91	4	47
2008	University certificate or diploma below the bachelor's level	53	41	6	0	0	94	0	17
2008	Bachelor's degree	50	43	2	5	1	92	6	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	49	2	8	3	87	11	90

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	23	5	9	5	0	0	82	14	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	33	9	0	2	0	0	89	2	42
2017	University certificate or diploma below the bachelor's level	75	17	0	8	0	0	0	92	8	12
2017	Bachelor's degree	76	17	3	2	1	0	0	93	3	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	18	4	2	3	2	1	90	5	135
2014	Secondary or high school graduation certificate or equivalent or less	75	19	0	6	0	0	0	94	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	27	5	2	2	0	2	91	4	55
2014	University certificate or diploma below the bachelor's level	80	10	0	0	10	0	0	90	10	10
2014	Bachelor's degree	78	15	4	2	1	0	0	93	3	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	19	2	1	2	1	1	95	3	128
2011	Secondary or high school graduation certificate or equivalent or less	78	22	0	0	0	0	0	100	0	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	37	5	2	2	2	2	91	3	60
2011	University certificate or diploma below the bachelor's level	67	27	7	0	0	0	0	93	0	15
2011	Bachelor's degree	83	13	1	2	1	1	0	96	3	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	17	2	3	0	0	0	95	3	115
2008	Secondary or high school graduation certificate or equivalent or less	65	26	3	6	0	0	0	91	6	34
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	26	9	4	2	0	0	85	6	47
2008	University certificate or diploma below the bachelor's level	59	41	0	0	0	0	0	100	0	17
2008	Bachelor's degree	77	13	4	3	3	0	1	90	6	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	18	4	6	1	0	0	89	7	89

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	9	0	9	9	0	83	17	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	31	9	7	7	0	78	13	42
2017	University certificate or diploma below the bachelor's level	42	33	8	17	0	0	75	17	12
2017	Bachelor's degree	59	21	9	7	3	0	81	10	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	19	4	9	6	0	81	15	135
2014	Secondary or high school graduation certificate or equivalent or less	61	21	6	9	3	0	82	12	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	27	5	13	7	0	74	20	55
2014	University certificate or diploma below the bachelor's level	60	20	0	10	10	0	80	20	10
2014	Bachelor's degree	60	20	7	11	3	0	80	13	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	18	3	8	5	1	84	13	128
2011	Secondary or high school graduation certificate or equivalent or less	68	19	0	5	7	0	88	12	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	30	3	5	5	0	87	10	60
2011	University certificate or diploma below the bachelor's level	53	33	0	13	0	0	87	13	15
2011	Bachelor's degree	61	23	4	7	4	0	84	12	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	19	3	9	4	0	83	13	114
2008	Secondary or high school graduation certificate or equivalent or less	43	26	11	11	9	0	69	20	35
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	6	11	2	0	81	13	47
2008	University certificate or diploma below the bachelor's level	50	50	0	0	0	0	100	0	16
2008	Bachelor's degree	61	17	7	10	5	1	78	15	102
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	13	7	6	9	0	79	15	89

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	31	0	4	13	83	17	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	37	2	9	2	87	11	42
2017	University certificate or diploma below the bachelor's level	17	67	0	17	0	83	17	12
2017	Bachelor's degree	56	31	6	6	2	87	7	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	6	11	2	80	13	135
2014	Secondary or high school graduation certificate or equivalent or less	63	27	4	3	3	90	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	31	7	5	2	85	7	55
2014	University certificate or diploma below the bachelor's level	60	0	10	10	20	60	30	10
2014	Bachelor's degree	57	34	3	3	3	90	6	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	31	4	7	3	86	10	128
2011	Secondary or high school graduation certificate or equivalent or less	54	32	0	10	5	85	15	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	10	7	5	78	12	59
2011	University certificate or diploma below the bachelor's level	47	27	0	13	13	73	27	15
2011	Bachelor's degree	50	36	4	7	3	87	10	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	10	12	2	76	14	114

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	44	13	0	4	0	0	83	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	17	13	10	0	0	60	23	42
2017	University certificate or diploma below the bachelor's level	33	58	0	8	0	0	0	92	8	12
2017	Bachelor's degree	37	36	8	14	5	0	0	73	19	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	41	16	13	6	0	0	64	19	135
2014	Secondary or high school graduation certificate or equivalent or less	39	52	10	0	0	0	0	90	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40	11	5	2	0	2	81	7	55
2014	University certificate or diploma below the bachelor's level	20	50	10	20	0	0	0	70	20	10
2014	Bachelor's degree	36	41	11	10	2	0	0	77	12	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	14	14	2	0	0	70	16	128
2011	Secondary or high school graduation certificate or equivalent or less	38	42	5	12	3	0	0	80	15	40
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	38	8	8	3	0	2	80	12	60
2011	University certificate or diploma below the bachelor's level	33	53	7	7	0	0	0	87	7	15
2011	Bachelor's degree	43	45	6	4	1	0	1	89	5	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	13	9	11	0	0	67	21	115
2008	Secondary or high school graduation certificate or equivalent or less	36	36	11	3	11	0	3	74	14	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	43	15	11	4	2	0	70	15	47
2008	University certificate or diploma below the bachelor's level	35	53	0	12	0	0	0	88	12	17
2008	Bachelor's degree	34	45	7	12	2	1	0	79	14	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	7	20	4	0	2	69	25	91

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	35	13	4	4	78	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	8	13	2	76	15	42
2017	University certificate or diploma below the bachelor's level	75	25	0	0	0	100	0	12
2017	Bachelor's degree	40	42	11	5	2	82	7	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	45	8	8	3	81	11	135
2014	Secondary or high school graduation certificate or equivalent or less	54	28	18	0	0	82	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	11	4	4	82	7	55
2014	University certificate or diploma below the bachelor's level	50	30	10	0	10	80	10	10
2014	Bachelor's degree	34	49	8	5	5	83	9	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	44	7	10	2	82	12	128
2011	Secondary or high school graduation certificate or equivalent or less	41	34	20	0	5	75	5	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	17	3	5	75	8	60
2011	University certificate or diploma below the bachelor's level	53	27	20	0	0	80	0	15
2011	Bachelor's degree	46	34	8	7	5	80	12	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	9	15	2	74	16	115
2008	Secondary or high school graduation certificate or equivalent or less	28	47	11	8	6	75	14	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	43	13	9	4	74	13	47
2008	University certificate or diploma below the bachelor's level	41	53	0	6	0	94	6	17
2008	Bachelor's degree	30	50	11	6	3	80	9	102
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	11	11	3	75	14	91

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	53	4	4	0	91	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	33	8	9	4	79	13	42
2017	University certificate or diploma below the bachelor's level	67	33	0	0	0	100	0	12
2017	Bachelor's degree	48	39	10	2	1	87	3	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33	8	6	2	85	8	135
2014	Secondary or high school graduation certificate or equivalent or less	60	31	9	0	0	91	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	7	5	0	87	5	55
2014	University certificate or diploma below the bachelor's level	60	30	0	0	10	90	10	10
2014	Bachelor's degree	44	43	7	3	3	87	6	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	34	8	8	1	84	8	128
2011	Secondary or high school graduation certificate or equivalent or less	34	49	10	5	3	83	8	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	32	12	3	5	80	8	60
2011	University certificate or diploma below the bachelor's level	60	20	13	7	0	80	7	15
2011	Bachelor's degree	51	33	9	7	1	84	7	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	6	11	3	80	14	115
2008	Secondary or high school graduation certificate or equivalent or less	44	44	6	6	0	89	6	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	6	6	4	83	11	47
2008	University certificate or diploma below the bachelor's level	76	12	0	12	0	88	12	17
2008	Bachelor's degree	46	45	7	2	1	90	3	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	33	7	9	3	81	12	91

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	31	4	4	4	0	87	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	41	4	4	0	0	91	4	42
2017	University certificate or diploma below the bachelor's level	75	25	0	0	0	0	100	0	12
2017	Bachelor's degree	57	36	2	4	1	0	94	5	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	35	11	8	3	1	78	11	132
2014	Secondary or high school graduation certificate or equivalent or less	60	34	7	0	0	0	93	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	33	9	0	2	2	89	2	55
2014	University certificate or diploma below the bachelor's level	50	50	0	0	0	0	100	0	10
2014	Bachelor's degree	61	33	4	1	0	1	95	1	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	32	7	2	1	0	89	4	127

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	26	4	0	4	0	91	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	35	4	13	7	0	76	20	42
2017	University certificate or diploma below the bachelor's level	50	25	0	17	8	0	75	25	12
2017	Bachelor's degree	51	28	8	7	6	0	79	13	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	6	9	7	0	78	17	135
2014	Secondary or high school graduation certificate or equivalent or less	60	25	9	3	3	0	85	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	5	4	7	4	83	11	55
2014	University certificate or diploma below the bachelor's level	40	30	10	10	10	0	70	20	10
2014	Bachelor's degree	50	36	7	6	1	0	86	7	113
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	24	15	8	2	1	75	10	127
2011	Secondary or high school graduation certificate or equivalent or less	44	39	8	7	2	0	83	10	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	8	7	3	2	81	10	60
2011	University certificate or diploma below the bachelor's level	40	33	7	7	13	0	73	20	15
2011	Bachelor's degree	51	31	7	7	4	0	82	10	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	35	9	14	5	0	72	19	115

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	13	4	4	0	0	13	90	5	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	26	2	7	11	0	19	76	22	42
2017	University certificate or diploma below the bachelor's level	33	25	8	17	17	0	0	58	33	12
2017	Bachelor's degree	33	24	7	10	7	0	19	71	20	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	25	9	10	12	2	21	60	28	134
2014	Secondary or high school graduation certificate or equivalent or less	48	31	7	3	6	0	6	83	10	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	27	11	9	2	5	9	75	13	55
2014	University certificate or diploma below the bachelor's level	40	10	0	10	30	10	0	56	44	10
2014	Bachelor's degree	33	27	10	11	5	2	12	69	19	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	15	13	14	14	5	16	48	35	128
2011	Secondary or high school graduation certificate or equivalent or less	22	27	10	7	15	0	20	60	27	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	25	8	18	15	3	7	54	37	60
2011	University certificate or diploma below the bachelor's level	33	7	7	7	27	0	20	50	42	15
2011	Bachelor's degree	23	22	11	14	13	0	17	54	32	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	19	10	13	25	2	20	39	48	115
2008	Secondary or high school graduation certificate or equivalent or less	25	42	11	8	3	0	11	75	13	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	19	11	11	9	0	13	66	22	47
2008	University certificate or diploma below the bachelor's level	24	35	0	12	18	0	12	67	33	17
2008	Bachelor's degree	35	25	6	8	6	1	19	76	17	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	16	4	13	10	4	26	60	33	90

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	40	13	9	9	70	17	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	40	7	13	8	72	21	42
2017	University certificate or diploma below the bachelor's level	50	42	8	0	0	92	0	12
2017	Bachelor's degree	29	49	14	6	2	77	9	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	51	8	9	3	80	12	135
2014	Secondary or high school graduation certificate or equivalent or less	33	46	15	6	0	79	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	15	2	5	78	7	55
2014	University certificate or diploma below the bachelor's level	50	40	0	0	10	90	10	10
2014	Bachelor's degree	34	46	9	9	3	80	11	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	8	8	4	81	12	128
2011	Secondary or high school graduation certificate or equivalent or less	32	44	10	10	5	75	15	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	17	7	7	70	13	60
2011	University certificate or diploma below the bachelor's level	46	40	13	0	0	87	0	15
2011	Bachelor's degree	36	47	6	9	2	83	11	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	13	16	3	68	19	115
2008	Secondary or high school graduation certificate or equivalent or less	37	40	9	11	3	77	14	35
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	46	9	11	4	76	15	46
2008	University certificate or diploma below the bachelor's level	24	53	18	0	6	76	6	17
2008	Bachelor's degree	38	46	11	5	1	83	6	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	47	8	12	4	76	17	90

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	53	17	9	0	0	74	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	11	9	15	0	66	24	42
2017	University certificate or diploma below the bachelor's level	50	25	0	25	0	0	75	25	12
2017	Bachelor's degree	38	34	14	10	3	0	72	14	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	45	12	8	6	0	73	15	135
2014	Secondary or high school graduation certificate or equivalent or less	39	30	19	3	9	0	69	12	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	18	9	5	0	67	15	55
2014	University certificate or diploma below the bachelor's level	20	40	0	40	0	0	60	40	10
2014	Bachelor's degree	32	44	8	15	2	0	76	16	113
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	11	14	6	0	69	19	127
2011	Secondary or high school graduation certificate or equivalent or less	46	25	7	12	10	0	71	22	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	12	10	3	0	75	13	60
2011	University certificate or diploma below the bachelor's level	26	33	7	20	13	0	60	33	15
2011	Bachelor's degree	39	38	13	7	4	0	77	11	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	44	11	10	9	1	69	20	115

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	48	9	9	4	78	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	44	9	4	10	76	15	42
2017	University certificate or diploma below the bachelor's level	33	42	8	17	0	75	17	12
2017	Bachelor's degree	27	44	11	14	2	72	17	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	43	13	13	6	68	19	135

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	56	9	0	0	0	91	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	48	9	4	4	0	82	9	42
2017	University certificate or diploma below the bachelor's level	50	42	0	8	0	0	92	8	12
2017	Bachelor's degree	45	38	9	5	3	1	83	8	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	6	9	1	0	83	11	135
2014	Secondary or high school graduation certificate or equivalent or less	48	40	9	0	3	0	88	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40	11	5	5	0	78	11	55
2014	University certificate or diploma below the bachelor's level	60	30	10	0	0	0	90	0	10
2014	Bachelor's degree	45	39	10	5	1	0	84	6	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	37	5	5	2	0	88	7	128
2011	Secondary or high school graduation certificate or equivalent or less	41	42	10	5	2	0	83	7	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	45	5	2	5	0	88	7	60
2011	University certificate or diploma below the bachelor's level	47	40	7	7	0	0	87	7	15
2011	Bachelor's degree	49	39	7	4	1	0	88	4	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	47	7	6	2	0	85	8	115
2008	Secondary or high school graduation certificate or equivalent or less	47	44	0	6	3	0	92	8	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	30	7	9	2	0	83	11	46
2008	University certificate or diploma below the bachelor's level	71	24	0	6	0	0	94	6	17
2008	Bachelor's degree	48	43	6	3	1	0	90	4	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	38	8	2	2	0	88	4	90

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	35	17	13	4	66	17	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	11	7	17	66	24	42
2017	University certificate or diploma below the bachelor's level	50	33	0	17	0	83	17	12
2017	Bachelor's degree	31	43	17	6	3	74	9	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	17	7	7	70	14	135

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	57	4	0	0	0	96	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37	13	4	0	0	83	4	42
2017	University certificate or diploma below the bachelor's level	75	25	0	0	0	0	100	0	12
2017	Bachelor's degree	48	38	12	0	2	0	86	2	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	36	13	4	1	0	82	5	134
2014	Secondary or high school graduation certificate or equivalent or less	71	26	3	0	0	0	97	0	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	26	7	2	0	0	91	2	55
2014	University certificate or diploma below the bachelor's level	80	10	0	10	0	0	90	10	10
2014	Bachelor's degree	65	25	9	1	0	0	90	1	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	27	5	2	1	0	92	3	128
2011	Secondary or high school graduation certificate or equivalent or less	67	26	5	0	3	0	92	3	39
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	35	3	3	2	0	92	5	60
2011	University certificate or diploma below the bachelor's level	67	27	7	0	0	0	93	0	15
2011	Bachelor's degree	70	24	5	1	0	0	93	1	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	36	9	2	1	1	88	3	115

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	57	13	0	0	0	0	87	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	42	13	4	15	0	0	68	19	42
2017	University certificate or diploma below the bachelor's level	67	25	8	0	0	0	0	92	0	12
2017	Bachelor's degree	34	44	15	5	2	0	0	78	7	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	44	11	13	4	0	0	73	16	134
2014	Secondary or high school graduation certificate or equivalent or less	36	33	22	9	0	0	0	69	9	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	49	11	7	7	0	2	74	15	55
2014	University certificate or diploma below the bachelor's level	20	30	20	20	10	0	0	50	30	10
2014	Bachelor's degree	28	45	13	10	3	1	0	74	13	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	43	15	10	5	0	0	70	15	128
2011	Secondary or high school graduation certificate or equivalent or less	47	23	13	5	13	0	0	70	17	40
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	43	10	12	5	0	0	73	17	60
2011	University certificate or diploma below the bachelor's level	26	40	13	20	0	0	0	67	20	15
2011	Bachelor's degree	41	39	8	8	3	0	0	81	11	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	47	9	12	3	0	1	75	16	115

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	53	9	0	0	0	91	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	9	13	11	2	67	24	42
2017	University certificate or diploma below the bachelor's level	67	25	8	0	0	0	92	0	12
2017	Bachelor's degree	42	38	14	5	2	0	80	6	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	35	14	9	4	0	72	14	134
2014	Secondary or high school graduation certificate or equivalent or less	42	33	22	3	0	0	75	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	11	9	5	2	74	15	55
2014	University certificate or diploma below the bachelor's level	40	20	10	20	10	0	60	30	10
2014	Bachelor's degree	39	41	13	7	1	0	80	8	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	18	8	3	0	72	11	128

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	44	4	13	0	0	0	83	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	11	9	13	0	0	68	21	42
2017	University certificate or diploma below the bachelor's level	58	33	8	0	0	0	0	92	0	12
2017	Bachelor's degree	39	39	14	5	4	0	0	78	9	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	42	11	10	5	0	0	74	15	134
2014	Secondary or high school graduation certificate or equivalent or less	51	25	21	3	0	0	0	76	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	11	7	5	0	0	76	13	55
2014	University certificate or diploma below the bachelor's level	20	50	0	20	10	0	0	70	30	10
2014	Bachelor's degree	41	43	13	3	1	0	0	83	3	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	17	8	3	0	1	72	11	128
2011	Secondary or high school graduation certificate or equivalent or less	49	32	10	7	0	3	0	82	7	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	12	8	3	0	2	76	12	60
2011	University certificate or diploma below the bachelor's level	40	33	13	7	7	0	0	73	13	15
2011	Bachelor's degree	47	36	7	8	1	1	0	84	10	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	44	13	9	4	0	0	74	13	114

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	44	9	0	4	0	87	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	44	2	9	8	0	81	17	42
2017	University certificate or diploma below the bachelor's level	67	33	0	0	0	0	100	0	12
2017	Bachelor's degree	39	46	11	2	2	0	85	4	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	14	6	4	0	76	10	133
2014	Secondary or high school graduation certificate or equivalent or less	42	46	12	0	0	0	88	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	33	9	4	5	0	82	9	55
2014	University certificate or diploma below the bachelor's level	70	20	0	0	10	0	90	10	10
2014	Bachelor's degree	40	45	5	7	2	1	86	9	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	7	7	3	1	83	10	128
2011	Secondary or high school graduation certificate or equivalent or less	51	29	7	7	5	0	80	12	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	15	7	5	0	73	12	60
2011	University certificate or diploma below the bachelor's level	50	43	7	0	0	0	93	0	14
2011	Bachelor's degree	44	40	9	5	2	0	84	7	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	44	12	10	1	1	77	10	115
2008	Secondary or high school graduation certificate or equivalent or less	39	47	8	3	3	0	86	6	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	59	7	0	2	0	91	2	46
2008	University certificate or diploma below the bachelor's level	47	41	6	0	6	0	88	6	17
2008	Bachelor's degree	45	42	10	2	2	0	86	4	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	7	12	1	0	80	13	91

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	35	22	9	0	0	0	70	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39	26	13	0	0	2	60	13	42
2017	University certificate or diploma below the bachelor's level	17	42	42	0	0	0	0	58	0	12
2017	Bachelor's degree	32	32	15	14	7	1	0	64	21	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	39	19	9	9	0	0	63	18	135
2014	Secondary or high school graduation certificate or equivalent or less	24	39	31	0	6	0	0	64	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	20	7	4	0	0	69	11	55
2014	University certificate or diploma below the bachelor's level	20	40	40	0	0	0	0	60	0	10
2014	Bachelor's degree	36	41	8	12	4	0	0	76	16	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	32	18	10	5	0	3	65	16	128
2011	Secondary or high school graduation certificate or equivalent or less	47	31	15	7	0	0	0	78	7	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	28	20	13	3	0	0	64	17	60
2011	University certificate or diploma below the bachelor's level	33	40	27	0	0	0	0	73	0	15
2011	Bachelor's degree	40	34	17	5	4	0	0	74	10	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	28	26	7	8	0	0	59	15	114
2008	Secondary or high school graduation certificate or equivalent or less	31	25	25	19	0	0	0	56	19	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	20	13	4	0	0	63	17	46
2008	University certificate or diploma below the bachelor's level	29	35	29	6	0	0	0	65	6	17
2008	Bachelor's degree	33	35	17	9	6	0	0	68	15	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30	21	15	4	0	0	59	20	91

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	48	26	4	4	0	4	9	64	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	41	32	4	9	0	2	13	54	42
2017	University certificate or diploma below the bachelor's level	33	33	33	0	0	0	0	0	67	12
2017	Bachelor's degree	10	39	34	8	5	0	4	14	51	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	23	9	4	0	3	13	63	134
2014	Secondary or high school graduation certificate or equivalent or less	6	31	33	21	9	0	0	30	37	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	33	42	11	7	0	4	19	38	55
2014	University certificate or diploma below the bachelor's level	40	20	30	10	0	0	0	10	60	10
2014	Bachelor's degree	8	25	40	15	10	0	2	26	33	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	31	34	21	5	0	2	27	38	128
2011	Secondary or high school graduation certificate or equivalent or less	5	22	44	17	10	0	3	27	28	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	32	28	3	0	2	32	35	60
2011	University certificate or diploma below the bachelor's level	13	20	33	20	7	0	7	29	36	15
2011	Bachelor's degree	10	20	39	20	7	1	3	28	31	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	37	16	5	0	2	21	41	114
2008	Secondary or high school graduation certificate or equivalent or less	11	25	53	6	0	0	6	6	38	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	40	13	4	0	2	17	41	47
2008	University certificate or diploma below the bachelor's level	6	18	59	12	6	0	0	18	24	17
2008	Bachelor's degree	9	27	33	16	11	0	5	28	38	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	24	35	22	8	0	2	30	34	91

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	13	39	13	0	4	0	14	45	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	24	11	4	7	4	17	56	42
2017	University certificate or diploma below the bachelor's level	42	17	33	8	0	0	0	8	58	12
2017	Bachelor's degree	15	30	33	6	11	1	4	18	47	119
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	24	9	6	1	3	15	60	135
2014	Secondary or high school graduation certificate or equivalent or less	3	24	34	24	9	0	7	35	29	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	18	26	32	11	0	6	45	27	54
2014	University certificate or diploma below the bachelor's level	20	50	30	0	0	0	0	0	70	10
2014	Bachelor's degree	10	22	28	23	15	1	2	40	32	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	32	21	10	2	2	32	35	128
2011	Secondary or high school graduation certificate or equivalent or less	10	12	41	19	12	0	5	33	23	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	22	25	23	15	0	3	40	35	60
2011	University certificate or diploma below the bachelor's level	7	0	33	47	7	0	7	57	7	15
2011	Bachelor's degree	4	20	25	30	15	0	5	48	26	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	18	32	24	10	0	2	35	32	114
2008	Secondary or high school graduation certificate or equivalent or less	6	31	25	17	8	14	0	29	42	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	19	38	15	9	0	6	25	34	47
2008	University certificate or diploma below the bachelor's level	6	24	29	35	6	0	0	41	29	17
2008	Bachelor's degree	12	18	28	21	15	1	5	38	32	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	18	35	24	17	0	2	41	23	89

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	22	44	9	4	0	4	14	41	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	20	24	17	7	0	10	27	46	42
2017	University certificate or diploma below the bachelor's level	8	42	42	8	0	0	0	8	50	12
2017	Bachelor's degree	7	23	44	16	7	1	2	24	31	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	30	27	25	3	2	1	28	44	135
2014	Secondary or high school graduation certificate or equivalent or less	6	23	31	18	12	6	4	34	32	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	17	44	15	9	2	7	27	25	54
2014	University certificate or diploma below the bachelor's level	20	60	20	0	0	0	0	0	80	10
2014	Bachelor's degree	9	23	37	16	10	1	4	27	34	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	37	23	2	0	2	25	37	128
2011	Secondary or high school graduation certificate or equivalent or less	10	34	32	12	7	0	5	20	46	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	40	17	12	0	3	29	29	60
2011	University certificate or diploma below the bachelor's level	14	29	21	36	0	0	0	36	43	14
2011	Bachelor's degree	10	21	34	18	11	2	4	31	32	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	19	40	11	7	0	0	18	41	114
2008	Secondary or high school graduation certificate or equivalent or less	17	31	33	8	0	0	11	9	53	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	26	28	11	6	2	4	18	52	47
2008	University certificate or diploma below the bachelor's level	13	13	50	19	0	6	0	20	27	16
2008	Bachelor's degree	14	21	30	23	8	0	4	32	36	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	31	30	23	7	0	2	31	39	90

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	22	39	18	4	0	4	23	36	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	11	41	15	4	0	7	21	35	41
2017	University certificate or diploma below the bachelor's level	17	33	50	0	0	0	0	0	50	12
2017	Bachelor's degree	7	20	44	20	8	0	1	28	27	119
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	23	41	21	5	0	3	27	31	133
2014	Secondary or high school graduation certificate or equivalent or less	3	21	18	36	21	0	0	57	24	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	13	34	28	13	0	4	43	22	53
2014	University certificate or diploma below the bachelor's level	20	30	20	30	0	0	0	30	50	10
2014	Bachelor's degree	4	15	36	30	14	0	1	44	19	113
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	39	30	6	0	2	37	24	127
2011	Secondary or high school graduation certificate or equivalent or less	5	20	32	27	15	0	3	42	25	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	15	34	27	17	0	2	45	21	59
2011	University certificate or diploma below the bachelor's level	8	31	38	23	0	0	0	23	38	13
2011	Bachelor's degree	5	9	35	33	14	1	4	49	15	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	16	41	26	10	1	0	37	22	112
2008	Secondary or high school graduation certificate or equivalent or less	17	22	39	14	3	3	3	18	41	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	15	34	28	4	2	4	34	30	47
2008	University certificate or diploma below the bachelor's level	6	18	41	29	6	0	0	35	24	17
2008	Bachelor's degree	7	25	25	26	14	0	4	42	33	102
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	16	40	29	11	0	1	40	19	90

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	22	44	9	4	0	9	14	38	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	24	33	9	7	8	4	18	45	42
2017	University certificate or diploma below the bachelor's level	25	50	25	0	0	0	0	0	75	12
2017	Bachelor's degree	12	22	34	15	10	2	3	27	37	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	31	21	6	2	4	29	39	134
2014	Secondary or high school graduation certificate or equivalent or less	3	19	45	15	15	0	3	31	22	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	19	28	26	13	0	2	40	31	53
2014	University certificate or diploma below the bachelor's level	30	30	10	30	0	0	0	30	60	10
2014	Bachelor's degree	8	21	36	16	15	0	3	33	30	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	30	21	7	0	2	28	40	127
2011	Secondary or high school graduation certificate or equivalent or less	15	27	27	24	5	0	3	30	43	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	23	22	20	7	0	7	29	48	60
2011	University certificate or diploma below the bachelor's level	13	26	47	7	7	0	0	13	40	15
2011	Bachelor's degree	14	21	33	19	10	0	3	30	36	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	33	21	27	5	1	1	33	46	114
2008	Secondary or high school graduation certificate or equivalent or less	22	19	31	19	0	3	6	21	45	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	21	32	19	9	0	2	28	39	47
2008	University certificate or diploma below the bachelor's level	12	24	29	12	18	0	6	31	38	17
2008	Bachelor's degree	18	19	24	19	15	1	3	35	39	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	33	26	16	12	0	2	28	45	90

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	17	35	22	0	0	9	24	38	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	37	16	7	10	4	26	31	42
2017	University certificate or diploma below the bachelor's level	17	17	25	25	0	0	17	30	40	12
2017	Bachelor's degree	8	27	30	20	12	1	2	33	36	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23	32	19	8	1	4	29	37	135
2014	Secondary or high school graduation certificate or equivalent or less	3	19	15	21	27	3	13	56	26	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	7	39	26	13	2	4	41	18	54
2014	University certificate or diploma below the bachelor's level	20	20	20	30	0	10	0	33	44	10
2014	Bachelor's degree	6	12	26	31	21	0	3	54	19	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	13	34	29	11	0	7	43	21	128
2011	Secondary or high school graduation certificate or equivalent or less	20	12	22	27	10	5	5	40	35	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	29	10	22	18	2	3	42	48	60
2011	University certificate or diploma below the bachelor's level	7	7	33	33	20	0	0	53	13	15
2011	Bachelor's degree	6	16	32	23	15	0	8	42	23	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	26	34	23	6	0	2	30	36	114
2008	Secondary or high school graduation certificate or equivalent or less	28	28	19	14	6	0	6	21	59	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	36	15	19	2	4	4	23	60	47
2008	University certificate or diploma below the bachelor's level	24	24	18	24	0	6	6	27	53	17
2008	Bachelor's degree	20	24	18	20	9	1	7	32	48	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	33	26	17	7	0	3	24	49	90

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	22	44	17	4	0	4	23	32	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	17	20	22	7	0	8	31	47	42
2017	University certificate or diploma below the bachelor's level	8	25	33	17	0	8	8	20	40	12
2017	Bachelor's degree	12	22	37	15	11	2	2	27	35	118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	37	18	7	1	3	26	36	135
2014	Secondary or high school graduation certificate or equivalent or less	0	12	37	27	21	0	4	49	13	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	7	39	15	15	4	7	33	23	54
2014	University certificate or diploma below the bachelor's level	30	30	40	0	0	0	0	0	60	10
2014	Bachelor's degree	7	17	40	21	8	3	3	31	26	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	22	42	25	6	0	3	32	25	128

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	22	4	9	0	0	0	87	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	31	7	7	2	0	0	85	9	42
2017	University certificate or diploma below the bachelor's level	67	8	0	17	0	0	8	82	18	12
2017	Bachelor's degree	70	17	3	8	2	0	0	86	10	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	15	3	7	2	0	0	88	9	135
2014	Secondary or high school graduation certificate or equivalent or less	69	19	9	0	3	0	0	88	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	24	7	5	5	2	0	81	11	55
2014	University certificate or diploma below the bachelor's level	80	20	0	0	0	0	0	100	0	10
2014	Bachelor's degree	73	16	3	4	4	0	0	89	9	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	10	2	5	6	0	1	86	12	128
2011	Secondary or high school graduation certificate or equivalent or less	64	29	2	5	0	0	0	93	5	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	17	0	12	3	0	0	85	15	59
2011	University certificate or diploma below the bachelor's level	80	7	7	0	7	0	0	87	7	15
2011	Bachelor's degree	76	11	3	8	2	0	0	87	10	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	8	7	2	0	1	83	9	115
2008	Secondary or high school graduation certificate or equivalent or less	64	19	6	6	3	0	3	86	9	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	13	9	15	2	0	2	74	17	47
2008	University certificate or diploma below the bachelor's level	82	12	0	6	0	0	0	94	6	17
2008	Bachelor's degree	71	10	4	7	8	1	0	81	15	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	19	2	9	8	0	1	81	17	90

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	37	9	23	0	0	0	68	23	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	13	9	9	0	0	69	17	42
2017	University certificate or diploma below the bachelor's level	42	25	8	8	8	0	8	73	18	12
2017	Bachelor's degree	33	37	14	6	4	4	2	75	11	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	29	13	5	7	6	2	73	13	135
2014	Secondary or high school graduation certificate or equivalent or less	33	37	15	3	3	9	0	77	7	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	23	22	9	7	4	5	58	18	55
2014	University certificate or diploma below the bachelor's level	50	10	20	10	10	0	0	60	20	10
2014	Bachelor's degree	39	26	15	11	5	1	3	68	17	113
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	31	9	11	8	6	3	70	20	128

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	26	13	13	0	0	0	74	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	31	15	2	4	2	2	78	7	42
2017	University certificate or diploma below the bachelor's level	58	33	0	8	0	0	0	92	8	12
2017	Bachelor's degree	47	37	9	3	3	1	0	85	6	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	28	7	8	5	0	0	80	13	135
2014	Secondary or high school graduation certificate or equivalent or less	48	36	10	3	3	0	0	84	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	35	7	4	9	2	2	79	13	55
2014	University certificate or diploma below the bachelor's level	50	20	10	0	20	0	0	70	20	10
2014	Bachelor's degree	52	30	9	7	1	1	0	83	8	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	25	7	9	6	2	0	78	15	128

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	39	17	9	0	0	0	74	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	29	19	7	4	0	2	69	11	42
2017	University certificate or diploma below the bachelor's level	67	33	0	0	0	0	0	100	0	12
2017	Bachelor's degree	49	35	8	5	3	1	0	84	8	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	6	10	3	1	0	80	14	135
2014	Secondary or high school graduation certificate or equivalent or less	39	37	15	9	0	0	0	76	9	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	13	5	0	5	2	80	6	55
2014	University certificate or diploma below the bachelor's level	30	50	10	10	0	0	0	80	10	10
2014	Bachelor's degree	38	43	5	11	0	1	1	83	11	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	8	6	2	0	0	85	8	128
2011	Secondary or high school graduation certificate or equivalent or less	46	27	12	7	5	3	0	75	13	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	27	15	5	7	0	3	72	12	60
2011	University certificate or diploma below the bachelor's level	60	40	0	0	0	0	0	100	0	15
2011	Bachelor's degree	44	37	7	7	1	1	3	84	8	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	11	11	3	3	0	73	15	114
2008	Secondary or high school graduation certificate or equivalent or less	50	31	6	3	6	6	0	85	9	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	4	6	9	2	2	80	16	47
2008	University certificate or diploma below the bachelor's level	41	41	6	6	6	0	0	82	12	17
2008	Bachelor's degree	39	34	13	10	1	1	3	76	11	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	7	7	1	1	1	85	8	91

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	26	13	17	13	0	0	57	30	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	9	13	7	9	2	67	23	41
2017	University certificate or diploma below the bachelor's level	67	8	0	17	0	0	8	82	18	12
2017	Bachelor's degree	34	32	10	9	6	7	0	72	17	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	30	10	14	6	7	0	67	22	135
2014	Secondary or high school graduation certificate or equivalent or less	26	24	32	9	6	3	0	52	16	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	20	22	5	5	15	0	62	13	55
2014	University certificate or diploma below the bachelor's level	30	10	30	20	10	0	0	40	30	10
2014	Bachelor's degree	29	29	10	14	6	10	2	66	23	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	30	10	8	8	6	0	72	17	128
2011	Secondary or high school graduation certificate or equivalent or less	44	19	17	5	10	3	2	67	15	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	3	7	12	5	3	76	20	59
2011	University certificate or diploma below the bachelor's level	40	40	7	7	7	0	0	80	13	15
2011	Bachelor's degree	43	25	10	9	3	7	2	75	13	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	25	16	12	7	6	1	62	20	115
2008	Secondary or high school graduation certificate or equivalent or less	36	28	14	0	11	11	0	72	13	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	9	9	9	9	2	71	19	47
2008	University certificate or diploma below the bachelor's level	41	35	0	6	6	12	0	87	13	17
2008	Bachelor's degree	39	26	10	12	4	7	3	72	17	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	31	5	10	2	5	2	81	13	91

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	18	22	13	9	13	9	45	28	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	18	18	11	21	16	2	39	40	41
2017	University certificate or diploma below the bachelor's level	8	8	33	25	0	17	8	22	33	12
2017	Bachelor's degree	22	19	13	13	6	23	3	56	27	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	16	11	10	17	4	53	27	135
2014	Secondary or high school graduation certificate or equivalent or less	17	36	16	9	9	13	0	61	21	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	24	20	14	9	15	2	48	28	55
2014	University certificate or diploma below the bachelor's level	0	20	20	30	10	20	0	25	50	10
2014	Bachelor's degree	14	23	15	17	6	21	4	50	31	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	23	21	14	9	17	2	47	28	128

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	39	13	0	4	0	83	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	47	4	4	2	2	89	7	41
2017	University certificate or diploma below the bachelor's level	83	17	0	0	0	0	100	0	12
2017	Bachelor's degree	56	35	5	2	2	0	91	5	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	28	4	3	2	0	91	5	135
2014	Secondary or high school graduation certificate or equivalent or less	42	46	6	3	3	0	88	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	40	9	2	0	0	89	2	55
2014	University certificate or diploma below the bachelor's level	40	40	0	20	0	0	80	20	10
2014	Bachelor's degree	55	36	2	7	1	0	90	8	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	32	4	7	2	0	88	9	128

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	44	17	0	4	0	5	77	5	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	48	9	7	13	0	0	72	19	42
2017	University certificate or diploma below the bachelor's level	58	33	0	8	0	0	0	92	8	12
2017	Bachelor's degree	45	35	10	8	2	0	1	80	10	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	39	8	8	4	0	0	80	12	135
2014	Secondary or high school graduation certificate or equivalent or less	47	41	6	3	3	0	0	87	6	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	40	11	2	4	0	0	84	5	55
2014	University certificate or diploma below the bachelor's level	40	20	10	20	10	0	0	60	30	10
2014	Bachelor's degree	47	41	8	1	3	0	0	89	3	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	31	9	8	5	1	1	77	14	128
2011	Secondary or high school graduation certificate or equivalent or less	58	20	10	12	0	0	0	78	12	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	45	7	8	2	0	0	83	10	60
2011	University certificate or diploma below the bachelor's level	27	47	7	13	7	0	0	73	20	15
2011	Bachelor's degree	38	41	10	6	4	1	0	80	10	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	7	9	6	0	0	78	15	114
2008	Secondary or high school graduation certificate or equivalent or less	47	25	11	8	6	0	3	74	14	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	28	4	17	9	0	0	70	26	47
2008	University certificate or diploma below the bachelor's level	59	29	6	0	6	0	0	88	6	17
2008	Bachelor's degree	41	33	7	12	6	2	0	75	18	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	14	7	8	0	0	71	14	91

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	26	26	4	4	4	5	62	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	7	10	4	2	0	78	15	42
2017	University certificate or diploma below the bachelor's level	50	42	0	8	0	0	0	92	8	12
2017	Bachelor's degree	49	33	10	6	1	0	1	83	7	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	28	6	6	8	2	1	80	14	135
2014	Secondary or high school graduation certificate or equivalent or less	45	36	13	0	3	3	0	84	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	11	2	5	2	0	81	7	55
2014	University certificate or diploma below the bachelor's level	40	20	10	20	10	0	0	60	30	10
2014	Bachelor's degree	53	29	10	4	1	2	1	84	5	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	25	10	7	3	1	0	80	10	128
2011	Secondary or high school graduation certificate or equivalent or less	58	19	10	2	7	3	0	80	10	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	28	12	10	5	0	0	73	15	60
2011	University certificate or diploma below the bachelor's level	46	13	13	13	13	0	0	60	27	15
2011	Bachelor's degree	55	25	8	4	2	4	1	85	6	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	28	12	4	5	1	0	78	10	115
2008	Secondary or high school graduation certificate or equivalent or less	53	31	3	0	6	8	0	91	6	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	32	13	4	6	6	0	75	11	47
2008	University certificate or diploma below the bachelor's level	71	24	0	0	6	0	0	94	6	17
2008	Bachelor's degree	49	30	5	7	4	5	1	84	11	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	24	13	7	5	0	0	75	12	91

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	52	13	9	4	0	0	74	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	7	9	13	0	0	72	21	42
2017	University certificate or diploma below the bachelor's level	42	42	17	0	0	0	0	83	0	12
2017	Bachelor's degree	48	34	10	6	2	0	1	82	8	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	6	8	5	0	0	80	13	135
2014	Secondary or high school graduation certificate or equivalent or less	45	36	13	3	3	0	0	81	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	40	9	7	7	0	0	76	15	55
2014	University certificate or diploma below the bachelor's level	40	30	0	10	20	0	0	70	30	10
2014	Bachelor's degree	56	30	7	4	3	0	0	86	7	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	29	12	5	4	1	0	79	9	128
2011	Secondary or high school graduation certificate or equivalent or less	46	27	12	10	5	0	0	73	15	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	26	8	8	10	0	0	73	19	59
2011	University certificate or diploma below the bachelor's level	20	47	13	7	13	0	0	67	20	15
2011	Bachelor's degree	49	33	7	5	4	1	0	83	10	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	31	7	9	7	0	0	76	17	115
2008	Secondary or high school graduation certificate or equivalent or less	50	28	3	6	14	0	0	78	19	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	30	9	9	9	0	0	74	17	47
2008	University certificate or diploma below the bachelor's level	65	18	6	12	0	0	0	82	12	17
2008	Bachelor's degree	46	32	3	16	2	1	1	79	18	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	27	16	10	4	0	0	69	14	91

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	83	4	13	0	0	0	0	87	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	22	4	2	4	0	0	89	7	42
2017	University certificate or diploma below the bachelor's level	92	8	0	0	0	0	0	100	0	12
2017	Bachelor's degree	80	11	4	4	1	0	0	91	5	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	9	5	3	1	0	0	91	4	134
2014	Secondary or high school graduation certificate or equivalent or less	79	12	6	3	0	0	0	91	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	11	5	7	4	0	0	84	11	55
2014	University certificate or diploma below the bachelor's level	90	10	0	0	0	0	0	100	0	10
2014	Bachelor's degree	82	15	2	2	0	0	0	97	2	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	6	3	3	2	1	1	92	5	128
2011	Secondary or high school graduation certificate or equivalent or less	85	15	0	0	0	0	0	100	0	40
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	22	2	3	2	0	0	93	5	60
2011	University certificate or diploma below the bachelor's level	80	0	0	13	7	0	0	80	20	15
2011	Bachelor's degree	87	7	2	2	1	1	0	95	3	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	16	5	4	1	0	1	90	5	115
2008	Secondary or high school graduation certificate or equivalent or less	78	17	0	6	0	0	0	94	6	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	11	0	4	4	0	0	91	9	47
2008	University certificate or diploma below the bachelor's level	88	12	0	0	0	0	0	100	0	17
2008	Bachelor's degree	79	10	2	3	5	1	1	90	8	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	10	4	8	3	0	1	84	11	91

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	14	5	5	0	5	5	90	5	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	26	2	8	2	0	2	87	11	42
2017	University certificate or diploma below the bachelor's level	67	25	8	0	0	0	0	92	0	12
2017	Bachelor's degree	70	19	4	1	1	2	2	94	2	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	17	4	4	5	1	0	87	8	135
2014	Secondary or high school graduation certificate or equivalent or less	54	28	9	3	3	3	0	84	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	15	11	7	2	4	5	78	10	55
2014	University certificate or diploma below the bachelor's level	60	20	0	20	0	0	0	80	20	10
2014	Bachelor's degree	67	19	4	2	2	4	3	92	4	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	18	10	2	3	3	3	84	6	128
2011	Secondary or high school graduation certificate or equivalent or less	60	20	5	3	10	0	3	82	13	40
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	25	8	8	8	0	3	74	17	60
2011	University certificate or diploma below the bachelor's level	53	20	0	0	27	0	0	73	27	15
2011	Bachelor's degree	56	23	2	10	4	4	2	83	15	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	28	6	11	8	1	2	75	19	115

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	13	4	4	0	9	0	91	5	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	9	2	10	0	2	78	13	42
2017	University certificate or diploma below the bachelor's level	67	25	0	8	0	0	0	92	8	12
2017	Bachelor's degree	59	27	10	4	1	0	0	85	5	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	23	6	3	8	0	0	84	10	135

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	30	4	0	0	13	95	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	24	9	13	4	0	74	17	42
2017	University certificate or diploma below the bachelor's level	58	25	0	8	8	0	83	17	12
2017	Bachelor's degree	59	28	10	2	1	0	87	3	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	23	10	4	3	0	83	7	135

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	34	13	0	4	0	5	82	5	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	33	4	9	10	0	0	76	19	42
2017	University certificate or diploma below the bachelor's level	50	42	8	0	0	0	0	92	0	12
2017	Bachelor's degree	55	24	11	8	2	1	0	79	10	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	29	8	6	7	0	0	79	13	135
2014	Secondary or high school graduation certificate or equivalent or less	63	24	10	0	3	0	0	87	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	31	7	2	5	4	0	85	8	55
2014	University certificate or diploma below the bachelor's level	40	20	10	30	0	0	0	60	30	10
2014	Bachelor's degree	58	28	9	3	2	0	0	86	5	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	25	9	7	5	1	0	78	13	128

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Bachelor's degree	43	24	9	3	0	7	14	84	4	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	44	19	9	2	4	2	68	12	44
2014	Bachelor's degree	24	48	14	0	0	3	10	84	0	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	14	0	4	2	7	81	4	50

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	35	17	13	4	4	64	18	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	13	19	7	10	56	29	42
2017	University certificate or diploma below the bachelor's level	25	50	17	8	0	0	75	8	12
2017	Bachelor's degree	33	33	16	9	4	5	70	14	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	34	15	11	6	5	66	18	135
2014	Secondary or high school graduation certificate or equivalent or less	30	37	18	9	0	6	71	10	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	44	20	5	2	5	71	8	55
2014	University certificate or diploma below the bachelor's level	20	40	0	20	10	10	67	33	10
2014	Bachelor's degree	28	41	13	7	2	10	76	10	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	12	8	5	6	74	13	128
2011	Secondary or high school graduation certificate or equivalent or less	17	37	25	10	10	2	55	20	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	23	3	12	7	59	16	60
2011	University certificate or diploma below the bachelor's level	20	47	20	7	0	7	71	7	15
2011	Bachelor's degree	26	35	14	13	5	7	66	19	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	21	14	7	8	55	22	114

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	31	22	13	13	4	0	50	27	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	24	28	22	4	4	0	43	27	42
2017	University certificate or diploma below the bachelor's level	17	33	25	25	0	0	0	50	25	12
2017	Bachelor's degree	28	30	24	14	4	0	0	58	18	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	38	15	17	9	1	0	58	27	135
2014	Secondary or high school graduation certificate or equivalent or less	23	40	15	12	6	3	0	66	19	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	40	16	11	4	7	0	67	16	55
2014	University certificate or diploma below the bachelor's level	30	40	0	10	20	0	0	70	30	10
2014	Bachelor's degree	24	43	16	10	6	2	0	68	16	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	15	10	6	2	0	69	16	128
2011	Secondary or high school graduation certificate or equivalent or less	24	34	19	12	10	0	0	59	22	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	27	13	12	15	3	0	58	28	59
2011	University certificate or diploma below the bachelor's level	33	40	0	7	7	7	7	85	15	15
2011	Bachelor's degree	26	37	15	16	4	0	1	64	21	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	36	16	12	14	1	0	57	27	114
2008	Secondary or high school graduation certificate or equivalent or less	19	31	19	11	14	6	0	53	26	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	49	11	9	11	2	0	68	20	45
2008	University certificate or diploma below the bachelor's level	18	35	18	12	12	6	0	56	25	17
2008	Bachelor's degree	20	38	22	15	3	2	0	59	18	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	16	10	7	2	1	66	17	91

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	26	17	13	17	9	48	33	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	16	26	7	15	43	38	42
2017	University certificate or diploma below the bachelor's level	17	8	42	25	8	0	25	33	12
2017	Bachelor's degree	24	24	23	21	7	1	49	29	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	21	24	12	1	43	36	135
2014	Secondary or high school graduation certificate or equivalent or less	12	46	24	12	3	3	59	15	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	38	24	11	4	9	58	16	55
2014	University certificate or diploma below the bachelor's level	20	40	10	10	20	0	60	30	10
2014	Bachelor's degree	19	38	23	15	3	2	58	19	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	38	21	13	7	3	58	21	128
2011	Secondary or high school graduation certificate or equivalent or less	12	51	19	7	10	0	64	17	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	44	15	13	7	3	63	21	59
2011	University certificate or diploma below the bachelor's level	13	60	7	0	7	13	85	8	15
2011	Bachelor's degree	18	41	21	15	3	2	60	18	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	45	15	19	10	3	55	30	115
2008	Secondary or high school graduation certificate or equivalent or less	8	31	17	25	8	11	44	38	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	40	17	17	17	0	49	34	47
2008	University certificate or diploma below the bachelor's level	12	41	0	24	18	6	56	44	17
2008	Bachelor's degree	12	36	17	24	4	8	52	31	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	40	16	24	5	7	51	32	91

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	39	13	13	9	4	0	64	23	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	17	26	18	11	10	0	39	32	42
2017	University certificate or diploma below the bachelor's level	17	42	25	0	8	8	0	64	9	12
2017	Bachelor's degree	26	29	25	13	4	2	1	57	18	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	20	19	10	4	0	49	30	135
2014	Secondary or high school graduation certificate or equivalent or less	18	27	28	12	6	9	0	49	20	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	33	22	13	7	5	0	56	21	55
2014	University certificate or diploma below the bachelor's level	20	30	10	10	20	10	0	56	33	10
2014	Bachelor's degree	20	42	16	13	5	4	0	65	19	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	19	10	5	8	0	63	17	128
2011	Secondary or high school graduation certificate or equivalent or less	15	34	22	19	10	0	0	49	29	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	17	14	12	5	0	55	27	59
2011	University certificate or diploma below the bachelor's level	33	27	7	13	13	7	0	64	29	15
2011	Bachelor's degree	26	37	13	13	9	1	0	64	23	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	39	12	13	11	4	0	62	26	115
2008	Secondary or high school graduation certificate or equivalent or less	19	14	22	17	17	11	0	38	38	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	36	19	13	17	2	0	50	30	47
2008	University certificate or diploma below the bachelor's level	12	29	12	24	12	12	0	47	40	17
2008	Bachelor's degree	20	30	20	18	7	4	0	53	26	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	38	15	14	3	14	1	61	21	91

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	26	22	18	13	4	45	32	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	17	19	16	10	42	39	42
2017	University certificate or diploma below the bachelor's level	17	17	33	25	8	0	33	33	12
2017	Bachelor's degree	20	29	20	20	9	2	50	29	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	33	20	28	8	1	44	36	135
2014	Secondary or high school graduation certificate or equivalent or less	15	33	25	15	9	3	50	25	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	45	15	7	9	4	68	17	55
2014	University certificate or diploma below the bachelor's level	20	20	20	20	20	0	40	40	10
2014	Bachelor's degree	16	42	12	22	6	2	59	29	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	44	16	18	5	2	60	23	128
2011	Secondary or high school graduation certificate or equivalent or less	12	39	12	19	12	5	54	33	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	39	7	15	15	5	61	32	59
2011	University certificate or diploma below the bachelor's level	7	50	29	7	7	0	57	14	14
2011	Bachelor's degree	16	37	14	23	10	1	54	33	133
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	39	16	20	16	2	48	37	115
2008	Secondary or high school graduation certificate or equivalent or less	8	25	17	28	19	3	34	49	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	45	9	21	15	0	55	36	47
2008	University certificate or diploma below the bachelor's level	18	47	0	12	18	6	69	31	17
2008	Bachelor's degree	12	34	14	29	9	2	47	39	102
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	35	14	34	8	0	44	42	91

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	47	26	9	0	4	0	63	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	42	15	11	2	0	0	71	14	41
2017	University certificate or diploma below the bachelor's level	33	33	0	25	8	0	0	67	33	12
2017	Bachelor's degree	31	34	17	12	5	1	0	66	17	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	42	22	17	4	0	0	58	21	134
2014	Secondary or high school graduation certificate or equivalent or less	30	42	18	6	3	0	0	73	9	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	49	13	5	2	0	0	80	7	55
2014	University certificate or diploma below the bachelor's level	20	30	30	10	10	0	0	50	20	10
2014	Bachelor's degree	31	47	9	11	3	0	0	77	13	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	43	14	14	2	0	1	70	16	128
2011	Secondary or high school graduation certificate or equivalent or less	29	46	15	5	5	0	0	76	10	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	34	10	3	3	2	0	83	7	60
2011	University certificate or diploma below the bachelor's level	40	47	13	0	0	0	0	87	0	15
2011	Bachelor's degree	37	41	14	6	3	0	0	77	9	133
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	59	8	7	6	0	0	79	13	115

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	44	17	13	0	0	0	70	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	51	16	7	2	0	0	75	9	41
2017	University certificate or diploma below the bachelor's level	50	33	8	0	0	8	0	91	0	12
2017	Bachelor's degree	50	37	8	2	0	3	0	89	2	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	43	7	1	1	2	0	91	1	134
2014	Secondary or high school graduation certificate or equivalent or less	32	46	15	3	0	3	0	81	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	42	13	5	0	5	2	80	6	55
2014	University certificate or diploma below the bachelor's level	40	30	0	10	10	10	0	78	22	10
2014	Bachelor's degree	49	37	6	4	0	3	0	89	5	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	37	7	4	1	2	0	88	5	128
2011	Secondary or high school graduation certificate or equivalent or less	49	32	12	5	2	0	0	81	7	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	32	10	3	2	5	0	84	5	60
2011	University certificate or diploma below the bachelor's level	60	27	13	0	0	0	0	87	0	15
2011	Bachelor's degree	49	32	11	3	1	3	1	84	4	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	10	3	3	3	0	84	5	115

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	39	18	4	4	4	0	73	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	9	11	9	2	0	70	21	41
2017	University certificate or diploma below the bachelor's level	33	42	17	8	0	0	0	75	8	12
2017	Bachelor's degree	40	40	9	5	3	3	1	83	8	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	46	9	8	5	1	1	78	13	134
2014	Secondary or high school graduation certificate or equivalent or less	32	43	9	12	3	0	0	76	15	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	15	11	4	9	0	68	16	55
2014	University certificate or diploma below the bachelor's level	30	40	10	10	10	0	0	70	20	10
2014	Bachelor's degree	34	37	18	6	1	4	1	74	7	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	31	12	9	5	2	0	74	14	128
2011	Secondary or high school graduation certificate or equivalent or less	49	27	12	5	5	0	2	77	10	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	10	8	3	3	0	78	12	60
2011	University certificate or diploma below the bachelor's level	60	20	7	7	7	0	0	80	13	15
2011	Bachelor's degree	41	37	8	8	1	4	1	82	9	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	31	10	9	9	4	2	71	19	112
2008	Secondary or high school graduation certificate or equivalent or less	19	50	3	11	6	6	6	78	19	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	28	11	13	9	11	0	64	24	47
2008	University certificate or diploma below the bachelor's level	47	41	0	0	12	0	0	88	12	17
2008	Bachelor's degree	21	45	10	13	6	3	3	70	20	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	32	14	11	8	4	0	66	20	91

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	69	13	0	0	9	0	85	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	20	20	20	4	4	0	54	25	41
2017	University certificate or diploma below the bachelor's level	33	50	17	0	0	0	0	83	0	12
2017	Bachelor's degree	25	37	23	6	3	5	1	65	10	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	18	13	3	4	0	65	16	133
2014	Secondary or high school graduation certificate or equivalent or less	15	36	28	3	6	12	0	58	10	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	38	20	9	4	13	2	62	15	55
2014	University certificate or diploma below the bachelor's level	10	30	20	20	10	10	0	44	33	10
2014	Bachelor's degree	17	33	26	12	3	7	2	55	16	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	17	9	5	3	1	68	14	128
2011	Secondary or high school graduation certificate or equivalent or less	20	35	22	8	3	7	5	63	11	40
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	20	10	5	5	0	63	16	60
2011	University certificate or diploma below the bachelor's level	40	40	13	0	0	7	0	86	0	15
2011	Bachelor's degree	22	41	23	8	4	3	0	64	12	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	39	16	10	7	4	0	66	18	112

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	31	26	4	22	4	4	43	28	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	15	18	20	13	18	0	37	41	41
2017	University certificate or diploma below the bachelor's level	17	17	25	8	17	8	8	40	30	12
2017	Bachelor's degree	17	25	23	12	8	12	3	50	24	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	18	19	12	15	19	6	40	35	134
2014	Secondary or high school graduation certificate or equivalent or less	27	21	12	19	12	9	0	53	34	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	14	18	13	22	13	7	34	43	55
2014	University certificate or diploma below the bachelor's level	10	20	10	10	30	20	0	38	50	10
2014	Bachelor's degree	14	21	13	20	16	13	3	42	43	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	19	15	12	14	19	5	46	34	128
2011	Secondary or high school graduation certificate or equivalent or less	20	22	32	7	17	2	0	43	25	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	10	8	22	15	5	50	38	60
2011	University certificate or diploma below the bachelor's level	20	13	27	7	20	7	7	38	31	15
2011	Bachelor's degree	14	23	16	15	13	13	6	45	35	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	20	21	16	11	3	33	44	114

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	30	0	4	0	0	0	96	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	24	9	4	4	0	0	83	9	42
2017	University certificate or diploma below the bachelor's level	75	8	0	17	0	0	0	83	17	12
2017	Bachelor's degree	54	25	11	7	2	0	2	80	9	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	24	10	5	4	1	1	80	9	135
2014	Secondary or high school graduation certificate or equivalent or less	48	40	6	3	0	3	0	91	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	25	4	13	4	0	0	80	16	55
2014	University certificate or diploma below the bachelor's level	60	20	0	10	10	0	0	80	20	10
2014	Bachelor's degree	64	20	10	5	1	0	0	84	6	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	14	8	7	5	0	1	80	11	128

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	26	4	0	0	0	0	96	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	28	7	0	2	6	0	91	2	42
2017	University certificate or diploma below the bachelor's level	67	25	0	8	0	0	0	92	8	12
2017	Bachelor's degree	68	22	3	3	0	2	2	93	3	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	29	4	5	1	3	1	90	6	135
2014	Secondary or high school graduation certificate or equivalent or less	66	28	0	3	0	3	0	97	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	24	4	4	0	2	0	92	4	54
2014	University certificate or diploma below the bachelor's level	80	20	0	0	0	0	0	100	0	10
2014	Bachelor's degree	75	18	3	3	0	0	0	93	3	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	14	5	1	0	0	1	95	1	128
2011	Secondary or high school graduation certificate or equivalent or less	64	29	2	5	0	0	0	93	5	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	22	0	3	2	0	2	95	5	59
2011	University certificate or diploma below the bachelor's level	73	27	0	0	0	0	0	100	0	15
2011	Bachelor's degree	83	12	2	2	1	1	0	96	2	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	18	8	4	1	1	1	87	5	115
2008	Secondary or high school graduation certificate or equivalent or less	58	42	0	0	0	0	0	100	0	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	28	2	2	0	2	6	95	2	47
2008	University certificate or diploma below the bachelor's level	71	24	0	0	0	6	0	100	0	17
2008	Bachelor's degree	74	17	3	1	3	1	1	93	4	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	18	8	2	0	0	4	90	2	91

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	30	13	9	9	0	0	69	18	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	29	4	26	10	2	0	59	37	42
2017	University certificate or diploma below the bachelor's level	36	27	27	9	0	0	0	64	9	11
2017	Bachelor's degree	29	37	14	13	6	2	0	67	19	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	20	21	8	1	0	50	29	135
2014	Secondary or high school graduation certificate or equivalent or less	51	28	9	9	3	0	0	79	12	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	18	5	5	7	0	69	12	55
2014	University certificate or diploma below the bachelor's level	10	30	30	10	20	0	0	40	30	10
2014	Bachelor's degree	26	43	12	11	5	2	0	71	17	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	12	13	8	1	0	66	22	128
2011	Secondary or high school graduation certificate or equivalent or less	39	22	24	7	7	0	0	61	15	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	28	15	8	10	0	0	67	18	60
2011	University certificate or diploma below the bachelor's level	27	27	20	27	0	0	0	53	27	15
2011	Bachelor's degree	42	34	13	7	3	2	0	78	10	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	39	17	11	11	1	0	61	23	115
2008	Secondary or high school graduation certificate or equivalent or less	25	39	17	8	8	0	3	66	17	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	30	15	9	15	0	2	60	24	46
2008	University certificate or diploma below the bachelor's level	35	35	18	6	6	0	0	71	12	17
2008	Bachelor's degree	38	37	9	12	3	1	1	76	15	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	41	21	14	5	1	0	59	20	91

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	39	13	17	18	0	0	52	35	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	17	11	13	32	2	2	41	47	42
2017	University certificate or diploma below the bachelor's level	25	17	25	25	0	8	0	45	27	12
2017	Bachelor's degree	24	30	20	14	9	3	1	56	24	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	11	21	15	1	1	51	38	135
2014	Secondary or high school graduation certificate or equivalent or less	15	24	25	18	12	0	6	41	32	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	26	16	15	7	4	37	35	55
2014	University certificate or diploma below the bachelor's level	10	10	20	20	30	10	0	22	56	10
2014	Bachelor's degree	15	33	13	20	15	2	4	50	37	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	15	27	17	2	2	39	46	128
2011	Secondary or high school graduation certificate or equivalent or less	12	34	17	15	20	0	3	48	35	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	19	29	12	19	3	2	38	32	59
2011	University certificate or diploma below the bachelor's level	7	40	7	27	20	0	0	47	47	15
2011	Bachelor's degree	20	33	15	16	12	2	2	55	29	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	14	19	23	1	2	43	43	115
2008	Secondary or high school graduation certificate or equivalent or less	6	22	28	22	19	3	0	29	43	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	11	17	20	0	2	51	38	46
2008	University certificate or diploma below the bachelor's level	6	47	12	18	12	6	0	56	31	17
2008	Bachelor's degree	21	26	17	17	13	4	1	50	32	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	41	12	18	12	1	2	57	31	91

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	48	9	13	4	4	73	18	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39	13	9	13	7	63	23	42
2017	University certificate or diploma below the bachelor's level	33	50	8	8	0	0	83	8	12
2017	Bachelor's degree	31	40	20	4	1	4	74	5	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	44	15	8	3	1	73	11	135

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	30	18	0	0	0	82	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	51	13	0	0	4	86	0	42
2017	University certificate or diploma below the bachelor's level	58	42	0	0	0	0	100	0	12
2017	Bachelor's degree	44	38	10	4	2	2	84	6	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	11	4	2	4	82	7	135
2014	Secondary or high school graduation certificate or equivalent or less	50	31	12	0	0	6	87	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	27	13	2	0	4	85	2	55
2014	University certificate or diploma below the bachelor's level	60	20	20	0	0	0	80	0	10
2014	Bachelor's degree	45	36	11	2	0	6	86	2	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	26	16	5	1	8	76	7	128

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	39	0	0	4	0	96	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39	15	4	0	2	80	4	42
2017	University certificate or diploma below the bachelor's level	58	33	0	8	0	0	92	8	12
2017	Bachelor's degree	48	36	7	4	2	2	86	7	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	44	12	1	1	2	85	3	135
2014	Secondary or high school graduation certificate or equivalent or less	53	31	9	3	0	3	87	3	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	36	9	4	2	2	85	6	55
2014	University certificate or diploma below the bachelor's level	30	50	10	0	10	0	80	10	10
2014	Bachelor's degree	47	37	11	1	1	3	87	2	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	33	11	3	2	3	84	5	128
2011	Secondary or high school graduation certificate or equivalent or less	47	24	15	10	5	0	71	15	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	9	5	2	5	84	7	58
2011	University certificate or diploma below the bachelor's level	47	20	20	7	7	0	67	13	15
2011	Bachelor's degree	46	41	8	4	0	1	88	4	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	49	7	8	3	3	82	11	115

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	44	4	0	0	0	96	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	33	4	17	0	0	79	17	42
2017	University certificate or diploma below the bachelor's level	58	42	0	0	0	0	100	0	12
2017	Bachelor's degree	51	37	7	2	2	0	89	4	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	8	4	2	1	86	6	135
2014	Secondary or high school graduation certificate or equivalent or less	57	34	9	0	0	0	91	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	33	7	4	0	0	89	4	55
2014	University certificate or diploma below the bachelor's level	30	40	10	10	10	0	70	20	10
2014	Bachelor's degree	58	39	3	0	0	0	97	0	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	31	9	2	2	0	86	5	128
2011	Secondary or high school graduation certificate or equivalent or less	49	39	5	5	2	0	88	7	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	41	5	7	3	0	85	10	59
2011	University certificate or diploma below the bachelor's level	60	20	13	0	7	0	80	7	15
2011	Bachelor's degree	51	43	3	3	0	0	94	3	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	8	6	3	1	82	10	115
2008	Secondary or high school graduation certificate or equivalent or less	44	28	14	14	0	0	72	14	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	45	6	0	9	0	85	9	47
2008	University certificate or diploma below the bachelor's level	59	24	12	0	6	0	82	6	17
2008	Bachelor's degree	46	44	8	1	2	0	89	3	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	10	2	2	0	86	4	91

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	39	18	0	13	0	0	69	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	26	16	15	7	0	2	62	22	42
2017	University certificate or diploma below the bachelor's level	42	33	17	8	0	0	0	75	8	12
2017	Bachelor's degree	39	32	16	9	3	0	0	72	12	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	34	19	7	8	0	0	65	16	135
2014	Secondary or high school graduation certificate or equivalent or less	54	19	18	3	3	3	0	75	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	40	5	2	4	4	0	89	6	55
2014	University certificate or diploma below the bachelor's level	30	50	10	0	10	0	0	80	10	10
2014	Bachelor's degree	44	37	13	2	3	0	0	82	5	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	29	14	5	5	0	0	77	9	128
2011	Secondary or high school graduation certificate or equivalent or less	49	27	12	7	5	0	0	76	12	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	12	2	8	0	0	78	10	60
2011	University certificate or diploma below the bachelor's level	47	33	20	0	0	0	0	80	0	15
2011	Bachelor's degree	48	33	12	5	1	1	0	81	7	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	39	13	7	4	1	0	75	11	115

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	35	18	13	0	0	69	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	16	9	10	0	65	19	42
2017	University certificate or diploma below the bachelor's level	33	33	25	8	0	0	67	8	12
2017	Bachelor's degree	38	37	16	7	2	0	75	10	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	40	18	7	7	0	68	14	134
2014	Secondary or high school graduation certificate or equivalent or less	51	25	21	0	0	3	78	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	44	4	7	2	0	87	9	54
2014	University certificate or diploma below the bachelor's level	20	60	10	0	10	0	80	10	10
2014	Bachelor's degree	41	42	12	3	2	0	83	4	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	31	11	9	4	0	76	13	128
2011	Secondary or high school graduation certificate or equivalent or less	44	36	12	2	5	0	80	7	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	8	3	10	0	78	13	60
2011	University certificate or diploma below the bachelor's level	47	27	20	7	0	0	73	7	15
2011	Bachelor's degree	47	36	10	4	1	1	84	5	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	47	11	5	6	1	78	11	115
2008	Secondary or high school graduation certificate or equivalent or less	31	39	14	6	8	3	71	14	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	45	9	6	9	0	77	15	47
2008	University certificate or diploma below the bachelor's level	41	29	12	12	6	0	71	18	17
2008	Bachelor's degree	35	50	9	4	2	1	85	6	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	16	8	2	0	74	10	90

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	31	13	9	13	0	0	65	22	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	9	11	13	2	2	66	25	42
2017	University certificate or diploma below the bachelor's level	33	33	8	25	0	0	0	67	25	12
2017	Bachelor's degree	34	25	22	13	4	2	0	60	17	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	24	26	12	9	1	0	52	21	135
2014	Secondary or high school graduation certificate or equivalent or less	45	30	10	9	3	3	0	77	13	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	15	2	4	7	0	78	6	55
2014	University certificate or diploma below the bachelor's level	30	40	20	0	10	0	0	70	10	10
2014	Bachelor's degree	38	30	17	8	5	2	0	69	13	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	25	15	8	6	4	1	69	15	128
2011	Secondary or high school graduation certificate or equivalent or less	51	17	17	5	7	2	0	70	12	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	22	15	3	15	5	0	65	19	60
2011	University certificate or diploma below the bachelor's level	33	33	7	7	13	7	0	71	22	15
2011	Bachelor's degree	46	23	13	13	4	1	0	70	17	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	28	12	13	9	3	0	65	23	114
2008	Secondary or high school graduation certificate or equivalent or less	39	22	11	17	6	6	0	65	24	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	21	30	6	11	4	0	51	18	47
2008	University certificate or diploma below the bachelor's level	29	24	18	12	6	12	0	60	20	17
2008	Bachelor's degree	33	32	12	12	7	4	1	68	19	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	27	12	19	3	7	0	64	24	91

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	52	39	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	22	54	42
2017	University certificate or diploma below the bachelor's level	25	25	50	12
2017	Bachelor's degree	23	35	42	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	43	135
2014	Secondary or high school graduation certificate or equivalent or less	22	63	16	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	55	27	55
2014	University certificate or diploma below the bachelor's level	40	40	20	10
2014	Bachelor's degree	28	29	43	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	34	32	128
2011	Secondary or high school graduation certificate or equivalent or less	15	61	24	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	47	23	60
2011	University certificate or diploma below the bachelor's level	33	40	27	15
2011	Bachelor's degree	24	42	34	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	34	115

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Bachelor's degree	7	42	47	4	0	0	27
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	30	61	3	3	0	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	20	49	10	9999	0	10
2014	Bachelor's degree	6	44	34	15	9999	0	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	34	41	11	9999	11	43
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	33	39	11	9999	11	18
2011	Bachelor's degree	0	27	48	12	9999	12	33
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	30	45	13	9999	10	40

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	76	42
2017	Bachelor's degree	12	88	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	134
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	74	54
2014	Bachelor's degree	14	86	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	128

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	59	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	14
2014	Bachelor's degree	58	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	11
2017	Bachelor's degree	61	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	14
2014	Bachelor's degree	44	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	39	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	20
2014	Bachelor's degree	43	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	33	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	47	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	11
2017	Bachelor's degree	34	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	40	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	11
2017	Bachelor's degree	32	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	86	14
2014	Bachelor's degree	57	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	11
2017	Bachelor's degree	60	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	14
2014	Bachelor's degree	44	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	34	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	20
2014	Bachelor's degree	32	16

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	34	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	14
2014	Bachelor's degree	31	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	19

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	19

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	Bachelor's degree	0	16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	11
2017	Bachelor's degree	39	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	14
2014	Bachelor's degree	31	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	11
2017	Bachelor's degree	54	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	14
2014	Bachelor's degree	55	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	Bachelor's degree	0	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	11
2017	Bachelor's degree	94	6	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	96	4	20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	30	13	9	4	17	5	66	17	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	13	17	7	4	23	22	48	20	42
2017	University certificate or diploma below the bachelor's level	17	33	8	0	0	33	8	86	0	12
2017	Bachelor's degree	21	14	15	3	2	36	8	64	10	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	16	3	6	35	14	51	18	135
2014	Secondary or high school graduation certificate or equivalent or less	15	24	15	3	6	27	10	61	14	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	25	13	0	27	5	43	19	55
2014	University certificate or diploma below the bachelor's level	10	20	20	10	0	30	10	50	17	10
2014	Bachelor's degree	13	17	19	8	3	36	4	49	19	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	13	13	7	7	35	9	52	25	128

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	41	18	5	5	0	0	73	9	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	13	7	2	2	4	76	10	41
2017	University certificate or diploma below the bachelor's level	42	50	8	0	0	0	0	92	0	12
2017	Bachelor's degree	32	37	15	3	1	11	1	79	4	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	24	7	3	11	1	61	12	135
2014	Secondary or high school graduation certificate or equivalent or less	18	30	18	12	0	15	7	61	15	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	18	4	0	7	2	76	4	55
2014	University certificate or diploma below the bachelor's level	10	70	0	0	0	10	10	100	0	10
2014	Bachelor's degree	25	36	21	6	1	11	0	68	8	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	17	3	5	13	0	71	10	128
2011	Secondary or high school graduation certificate or equivalent or less	44	34	7	7	5	2	0	80	13	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	23	12	10	2	2	0	76	12	60
2011	University certificate or diploma below the bachelor's level	47	40	13	0	0	0	0	87	0	15
2011	Bachelor's degree	42	34	16	4	0	4	0	79	4	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	10	12	1	3	0	76	14	114

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	34	9	0	0	4	35	86	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	34	7	4	0	0	44	80	8	42
2017	University certificate or diploma below the bachelor's level	33	0	8	0	0	8	50	80	0	12
2017	Bachelor's degree	14	16	6	4	2	2	56	72	13	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	12	11	6	3	7	55	47	25	134
2014	Secondary or high school graduation certificate or equivalent or less	18	31	15	0	0	0	36	76	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	29	5	2	0	5	44	86	4	55
2014	University certificate or diploma below the bachelor's level	0	30	0	0	0	10	60	100	0	10
2014	Bachelor's degree	4	15	12	2	3	4	60	54	12	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	13	11	7	2	2	60	49	24	128
2011	Secondary or high school graduation certificate or equivalent or less	17	32	7	2	3	0	39	80	8	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	15	10	5	2	8	46	63	15	60
2011	University certificate or diploma below the bachelor's level	7	13	20	0	0	0	60	50	0	15
2011	Bachelor's degree	13	16	5	7	2	2	55	67	21	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	22	10	1	5	3	56	62	15	115
2008	Secondary or high school graduation certificate or equivalent or less	20	40	9	3	0	0	29	84	4	35
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	32	6	9	0	4	36	75	14	47
2008	University certificate or diploma below the bachelor's level	6	29	0	0	0	6	59	100	0	17
2008	Bachelor's degree	10	22	7	6	4	7	45	66	20	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	22	5	9	4	5	48	60	28	92

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	13	13	0	0	13	61	50	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	11	9	2	0	2	72	58	8	42
2017	University certificate or diploma below the bachelor's level	0	0	17	0	0	8	75	0	0	12
2017	Bachelor's degree	7	3	3	2	0	12	73	68	11	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	1	10	1	1	15	71	16	10	132
2014	Secondary or high school graduation certificate or equivalent or less	3	15	3	0	0	6	73	86	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	5	11	0	0	7	74	40	0	55
2014	University certificate or diploma below the bachelor's level	0	10	0	0	0	20	70	100	0	10
2014	Bachelor's degree	3	1	8	0	0	16	73	31	0	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	3	11	2	0	10	74	24	10	128
2011	Secondary or high school graduation certificate or equivalent or less	7	7	17	5	2	10	51	37	19	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	3	8	2	2	13	66	42	17	60
2011	University certificate or diploma below the bachelor's level	0	7	0	7	0	13	73	50	50	15
2011	Bachelor's degree	4	2	4	1	1	13	74	52	13	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	5	16	1	1	9	68	23	8	115

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	22	4	4	0	13	40	82	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	17	11	6	0	4	42	68	11	42
2017	University certificate or diploma below the bachelor's level	25	0	17	0	0	8	50	60	0	12
2017	Bachelor's degree	18	10	2	1	0	10	59	90	3	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	9	7	0	1	16	58	68	5	134
2014	Secondary or high school graduation certificate or equivalent or less	27	27	3	0	0	3	39	95	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	16	5	5	0	15	45	73	14	55
2014	University certificate or diploma below the bachelor's level	0	20	0	0	0	20	60	100	0	10
2014	Bachelor's degree	11	8	9	0	0	11	61	69	0	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	9	9	1	2	11	61	59	8	128
2011	Secondary or high school graduation certificate or equivalent or less	19	10	17	2	0	8	44	60	5	41
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	8	17	0	2	12	48	54	4	60
2011	University certificate or diploma below the bachelor's level	7	0	7	0	7	7	73	33	34	15
2011	Bachelor's degree	17	8	4	1	0	10	60	83	5	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	14	7	2	3	9	60	61	17	115
2008	Secondary or high school graduation certificate or equivalent or less	25	31	6	3	0	8	28	87	4	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	11	17	4	2	11	36	56	12	47
2008	University certificate or diploma below the bachelor's level	18	18	0	0	0	6	59	100	0	17
2008	Bachelor's degree	16	15	6	4	1	16	43	74	12	102
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	15	5	1	0	11	49	84	3	92

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	22	9	0	0	17	40	80	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	21	15	0	0	10	42	68	0	42
2017	University certificate or diploma below the bachelor's level	17	8	17	0	0	8	50	60	0	12
2017	Bachelor's degree	15	9	3	1	0	12	60	86	3	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	6	9	0	0	18	58	62	0	132
2014	Secondary or high school graduation certificate or equivalent or less	27	21	9	0	0	6	36	84	0	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	5	4	0	13	45	78	9	55
2014	University certificate or diploma below the bachelor's level	0	10	10	0	0	20	60	50	0	10
2014	Bachelor's degree	10	7	9	2	0	10	62	62	6	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	9	9	0	2	10	60	61	8	128
2011	Secondary or high school graduation certificate or equivalent or less	10	17	17	3	5	10	37	52	14	40
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	10	15	2	2	13	48	52	9	60
2011	University certificate or diploma below the bachelor's level	7	0	13	0	0	7	73	33	0	15
2011	Bachelor's degree	15	7	4	1	0	12	60	79	5	134
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	13	11	1	1	9	59	59	5	115
2008	Secondary or high school graduation certificate or equivalent or less	25	17	17	0	8	6	28	63	13	36
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	13	9	7	4	13	39	59	23	46
2008	University certificate or diploma below the bachelor's level	12	18	6	0	0	0	65	83	0	17
2008	Bachelor's degree	22	13	5	2	2	9	48	80	9	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	15	5	2	0	11	44	83	5	91

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	89	42
2017	University certificate or diploma below the bachelor's level	0	100	12
2017	Bachelor's degree	7	93	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	95	134
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	128

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	23	5	0	5	37	0	86	7	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	13	15	2	7	32	20	50	18	42
2017	University certificate or diploma below the bachelor's level	33	8	25	0	0	33	0	63	0	12
2017	Bachelor's degree	18	6	14	2	0	49	10	61	6	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	11	2	2	46	14	60	11	134
2014	Secondary or high school graduation certificate or equivalent or less	12	25	15	3	0	45	0	66	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	15	22	0	0	35	15	57	0	55
2014	University certificate or diploma below the bachelor's level	10	10	20	0	10	40	10	40	20	10
2014	Bachelor's degree	8	11	21	1	0	49	10	46	2	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	10	12	2	2	52	7	63	9	128

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	35	4	4	0	17	0	90	5	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	28	15	4	4	9	4	72	10	42
2017	University certificate or diploma below the bachelor's level	42	42	17	0	0	0	0	83	0	12
2017	Bachelor's degree	31	26	15	2	1	23	2	76	4	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30	17	4	1	20	4	70	7	135
2014	Secondary or high school graduation certificate or equivalent or less	21	30	21	3	0	25	0	68	4	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27	11	0	0	20	9	85	0	55
2014	University certificate or diploma below the bachelor's level	20	50	0	0	10	10	10	88	13	10
2014	Bachelor's degree	25	29	20	2	0	23	2	72	2	113
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	9	3	1	28	2	81	6	128
2011	Secondary or high school graduation certificate or equivalent or less	45	35	13	3	3	3	0	82	5	40
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	27	8	3	5	10	0	81	9	59
2011	University certificate or diploma below the bachelor's level	53	26	13	0	0	7	0	86	0	15
2011	Bachelor's degree	42	33	12	2	0	10	0	84	2	135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	15	2	1	9	0	81	3	115

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	17	18	0	0	0	82	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	9	9	5	0	77	14	41
2017	University certificate or diploma below the bachelor's level	67	25	0	0	0	8	100	0	12
2017	Bachelor's degree	57	17	12	5	4	5	78	9	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	29	8	4	7	1	81	11	135

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	35	13	22	13	0	52	35	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	39	22	19	13	0	46	32	42
2017	University certificate or diploma below the bachelor's level	17	8	42	25	8	0	25	33	12
2017	Bachelor's degree	17	26	23	14	19	1	44	33	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	22	30	19	16	0	36	35	135

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	35	26	22	4	0	48	26	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	35	17	11	26	0	46	37	42
2017	University certificate or diploma below the bachelor's level	8	25	42	8	17	0	33	25	12
2017	Bachelor's degree	21	28	26	13	10	1	50	24	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	24	33	19	11	0	37	30	135

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	14	18	18	23	0	41	41	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	30	29	15	19	0	37	34	42
2017	University certificate or diploma below the bachelor's level	8	25	25	17	25	0	33	42	12
2017	Bachelor's degree	21	27	25	12	14	1	49	26	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	26	21	18	0	36	38	135

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	31	17	4	9	0	0	70	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	35	7	2	9	0	7	81	12	42
2017	University certificate or diploma below the bachelor's level	33	25	17	17	8	0	0	58	25	12
2017	Bachelor's degree	37	24	16	12	7	1	3	64	20	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	24	22	14	11	0	1	53	25	135

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	27	22	4	9	66	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	25	17	16	4	63	20	41
2017	University certificate or diploma below the bachelor's level	33	33	25	0	8	67	8	12
2017	Bachelor's degree	32	21	27	11	10	52	21	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	27	20	16	11	53	27	135

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	48	17	0	0	0	83	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	42	23	8	7	0	62	15	41
2017	University certificate or diploma below the bachelor's level	33	42	17	0	8	0	75	8	12
2017	Bachelor's degree	32	36	16	12	2	1	69	15	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	28	14	8	0	50	21	135

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	34	31	13	13	0	43	26	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	44	12	20	11	0	58	31	41
2017	University certificate or diploma below the bachelor's level	17	25	17	25	17	0	42	42	12
2017	Bachelor's degree	16	32	23	17	12	1	48	29	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	24	32	15	0	29	47	135

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	34	18	18	13	0	52	31	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33	21	9	13	2	57	22	41
2017	University certificate or diploma below the bachelor's level	17	50	8	8	17	0	67	25	12
2017	Bachelor's degree	28	28	24	14	6	0	56	21	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	29	22	8	0	41	30	135

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	31	22	9	13	0	0	56	22	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	38	20	2	7	0	0	71	9	41
2017	University certificate or diploma below the bachelor's level	8	42	25	17	8	0	0	50	25	12
2017	Bachelor's degree	36	28	16	12	7	1	1	66	18	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	29	17	10	6	0	0	67	16	135

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	13	13	0	0	0	87	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	13	2	0	2	9	95	3	42
2017	University certificate or diploma below the bachelor's level	42	42	8	0	0	8	91	0	12
2017	Bachelor's degree	70	14	13	1	1	2	85	2	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	22	11	5	2	1	82	8	135

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	13	4	0	4	0	0	91	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	11	7	2	4	0	7	86	7	42
2017	University certificate or diploma below the bachelor's level	100	0	0	0	0	0	0	100	0	12
2017	Bachelor's degree	74	13	4	4	1	1	4	91	5	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	3	3	4	1	1	90	7	135

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	30	17	0	4	0	78	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	21	13	2	2	7	81	5	42
2017	University certificate or diploma below the bachelor's level	83	17	0	0	0	0	100	0	12
2017	Bachelor's degree	60	26	10	2	1	2	87	2	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	27	11	2	4	1	83	6	134

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	22	13	0	9	0	78	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	15	15	5	4	4	75	9	42
2017	University certificate or diploma below the bachelor's level	67	25	8	0	0	0	92	0	12
2017	Bachelor's degree	63	16	12	5	2	2	80	8	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	25	6	3	8	1	83	11	135

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	22	0	0	0	22	100	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	7	2	2	0	30	94	3	42
2017	University certificate or diploma below the bachelor's level	83	0	0	0	0	17	100	0	12
2017	Bachelor's degree	59	7	6	0	1	26	90	1	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	20	7	1	1	16	89	3	135

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	87	9	0	0	0	4	100	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	16	4	2	0	15	92	3	42
2017	University certificate or diploma below the bachelor's level	92	8	0	0	0	0	100	0	12
2017	Bachelor's degree	79	7	8	1	0	5	91	1	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	16	9	1	1	5	89	2	135

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	9	9	4	4	0	82	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	9	11	8	8	2	72	17	42
2017	University certificate or diploma below the bachelor's level	75	8	17	0	0	0	83	0	12
2017	Bachelor's degree	61	23	7	7	2	0	84	9	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	23	10	4	5	3	80	9	135

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	18	9	0	4	0	87	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	28	13	0	4	2	82	4	42
2017	University certificate or diploma below the bachelor's level	50	33	17	0	0	0	83	0	12
2017	Bachelor's degree	54	25	9	6	3	2	81	9	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	22	14	2	1	1	84	3	135

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	35	39	13	0	0	48	13	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	35	33	15	7	0	46	21	42
2017	University certificate or diploma below the bachelor's level	8	33	42	8	8	0	42	17	12
2017	Bachelor's degree	12	26	37	19	6	0	39	25	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	28	36	23	6	1	34	30	135

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	26	39	30	4	0	34	26	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	25	24	17	0	41	34	42
2017	University certificate or diploma below the bachelor's level	17	17	33	25	8	0	33	33	12
2017	Bachelor's degree	11	22	31	27	10	0	36	33	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	30	33	22	6	2	29	38	134

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	31	13	0	0	0	87	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	37	9	0	2	0	89	2	42
2017	University certificate or diploma below the bachelor's level	58	42	0	0	0	0	100	0	12
2017	Bachelor's degree	50	36	9	1	3	1	87	4	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	10	4	2	1	84	6	134

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	48	13	22	9	0	56	31	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	13	16	13	2	58	29	42
2017	University certificate or diploma below the bachelor's level	17	33	25	0	25	0	50	25	12
2017	Bachelor's degree	24	37	15	15	7	2	62	23	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	37	11	15	18	1	56	33	135

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	42
2017	Bachelor's degree	15	85	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	135
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	91	55
2014	Bachelor's degree	14	86	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	82	128

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Bachelor's degree	80	20	19
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88	12	20
2014	Bachelor's degree	81	19	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	24	24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Bachelor's degree	74	13	14	0	0	86	0	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	46	0	13	0	87	13	17
2014	Bachelor's degree	85	15	0	0	0	100	0	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	28	6	0	6	94	0	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	30	0	4	0	0	4	64	36	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	20	10	0	11	0	2	58	42	42
2017	University certificate or diploma below the bachelor's level	83	17	0	0	0	0	0	83	17	12
2017	Bachelor's degree	62	23	8	2	1	2	2	64	36	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	25	7	1	2	3	1	64	36	135

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	15
2017	Bachelor's degree	38	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	49

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	15
2017	Bachelor's degree	31	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	49

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	15
2017	Bachelor's degree	17	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	49

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	15
2017	Bachelor's degree	30	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	49

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	15
2017	Bachelor's degree	7	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	49

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	15
2017	Bachelor's degree	24	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	49

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	43	15	5	11	15	15
2017	Bachelor's degree	12	72	11	3	0	2	43
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	68	13	2	0	0	47

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	52	0	11	15	0	11	71	29	15
2017	Bachelor's degree	56	24	10	11	0	0	0	79	11	43
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	18	12	4	4	2	6	78	9	49

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	5	5	20	26	0	38	17	74	15
2017	Bachelor's degree	9	10	9	14	9	7	41	37	45	43
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	6	12	8	6	17	45	32	37	49

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me