2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 42 47 2 6 3 0 0 89 9 319
2017 Ontario (excluding National Capital Region) 19 56 6 12 7 0 0 75 19 16
2014 National Capital Region 43 46 2 8 1 0 0 89 9 319
2014 Ontario (excluding National Capital Region) 50 32 4 9 4 0 0 82 14 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 71 19 4 3 2 1 0 91 4 317
2017 Ontario (excluding National Capital Region) 51 31 6 0 12 0 0 82 12 16
2014 National Capital Region 75 19 2 2 2 0 0 94 3 319
2014 Ontario (excluding National Capital Region) 50 27 9 5 4 0 5 81 9 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 59 22 7 8 5 0 0 81 13 318
2017 Ontario (excluding National Capital Region) 63 12 0 12 12 0 0 76 24 16
2014 National Capital Region 61 20 5 9 5 0 0 81 14 319
2014 Ontario (excluding National Capital Region) 36 27 0 23 9 0 5 67 33 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 49 35 5 8 2 0 0 84 11 318
2017 Ontario (excluding National Capital Region) 38 31 0 24 6 0 0 69 31 16
2014 National Capital Region 57 30 5 5 3 0 0 87 8 319
2014 Ontario (excluding National Capital Region) 46 41 4 5 4 0 0 87 9 22

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 30 39 12 12 6 0 0 70 18 318
2017 Ontario (excluding National Capital Region) 25 24 25 12 13 0 0 50 25 16
2014 National Capital Region 34 42 12 10 2 0 0 76 12 319
2014 Ontario (excluding National Capital Region) 32 41 9 14 4 0 0 73 18 22

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 40 42 8 7 2 0 0 82 10 318
2017 Ontario (excluding National Capital Region) 32 31 31 6 0 0 0 63 6 16
2014 National Capital Region 40 42 9 6 3 0 0 82 9 319
2014 Ontario (excluding National Capital Region) 32 46 9 5 9 0 0 78 14 22

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 36 8 5 2 0 0 86 7 317
2017 Ontario (excluding National Capital Region) 32 49 18 0 0 0 0 82 0 16
2014 National Capital Region 49 38 7 5 1 0 0 87 6 319
2014 Ontario (excluding National Capital Region) 46 32 14 5 4 0 0 78 9 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 51 36 6 5 2 0 0 87 7 315
2017 Ontario (excluding National Capital Region) 38 31 12 12 7 0 0 69 19 16
2014 National Capital Region 59 33 6 1 1 1 0 92 2 318
2014 Ontario (excluding National Capital Region) 41 45 9 0 4 0 0 87 4 22

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 47 32 6 8 7 0 0 79 15 318
2017 Ontario (excluding National Capital Region) 44 24 7 12 13 0 0 68 25 16
2014 National Capital Region 50 31 10 6 2 0 1 81 9 317
2014 Ontario (excluding National Capital Region) 46 32 9 5 9 0 0 78 14 22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 31 25 7 9 10 1 18 69 23 317
2017 Ontario (excluding National Capital Region) 37 6 18 12 6 0 21 54 23 16
2014 National Capital Region 32 21 11 11 9 4 12 64 23 319
2014 Ontario (excluding National Capital Region) 23 37 5 14 9 0 13 69 26 22

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 30 48 10 8 4 0 0 78 12 319
2017 Ontario (excluding National Capital Region) 25 37 18 19 0 0 0 63 19 16
2014 National Capital Region 36 44 10 7 3 0 0 80 10 319
2014 Ontario (excluding National Capital Region) 27 55 5 5 9 0 0 82 14 22

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 32 40 12 10 6 0 0 72 16 319
2017 Ontario (excluding National Capital Region) 25 49 25 0 0 0 0 75 0 16
2014 National Capital Region 34 36 12 13 4 0 0 70 18 317
2014 Ontario (excluding National Capital Region) 23 50 9 13 5 0 0 73 18 22

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 44 10 13 5 0 0 72 18 319
2017 Ontario (excluding National Capital Region) 25 37 31 0 7 0 0 62 7 16

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 42 41 7 7 3 0 0 83 9 319
2017 Ontario (excluding National Capital Region) 31 56 13 0 0 0 0 87 0 16
2014 National Capital Region 48 37 9 5 2 0 0 85 6 319
2014 Ontario (excluding National Capital Region) 32 55 5 4 5 0 0 86 9 22

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 30 41 15 7 7 0 0 70 14 319
2017 Ontario (excluding National Capital Region) 25 49 19 7 0 0 0 74 7 16

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 48 38 11 2 1 0 0 86 3 318
2017 Ontario (excluding National Capital Region) 44 31 19 7 0 0 0 74 7 16
2014 National Capital Region 66 26 6 2 0 0 0 93 2 318
2014 Ontario (excluding National Capital Region) 59 18 14 5 4 0 0 77 9 22

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 32 44 12 8 4 0 0 76 12 318
2017 Ontario (excluding National Capital Region) 25 43 24 0 7 0 0 69 7 16
2014 National Capital Region 28 44 14 9 4 0 0 72 13 319
2014 Ontario (excluding National Capital Region) 18 37 18 22 5 0 0 55 27 22

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 39 37 12 7 4 0 0 76 11 318
2017 Ontario (excluding National Capital Region) 32 43 18 7 0 0 0 75 7 16
2014 National Capital Region 39 36 15 7 3 0 0 76 10 319
2014 Ontario (excluding National Capital Region) 22 41 18 14 4 0 0 64 18 22

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 40 11 8 5 0 0 76 13 318
2017 Ontario (excluding National Capital Region) 32 31 25 6 7 0 0 62 13 16
2014 National Capital Region 41 36 15 6 2 0 0 77 8 319
2014 Ontario (excluding National Capital Region) 36 41 5 13 5 0 0 78 18 22

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 38 43 10 5 3 0 0 82 8 317
2017 Ontario (excluding National Capital Region) 32 49 13 0 7 0 0 80 7 16
2014 National Capital Region 44 41 7 6 2 1 0 85 8 319
2014 Ontario (excluding National Capital Region) 32 41 9 5 14 0 0 73 18 22

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 27 35 20 12 6 0 0 63 18 319
2017 Ontario (excluding National Capital Region) 24 50 13 6 7 0 0 74 13 16
2014 National Capital Region 32 35 17 9 5 0 1 68 14 319
2014 Ontario (excluding National Capital Region) 37 45 18 0 0 0 0 82 0 22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 17 40 28 8 5 0 3 13 58 316
2017 Ontario (excluding National Capital Region) 31 19 38 6 6 0 0 12 50 16
2014 National Capital Region 8 28 37 17 8 0 2 26 36 319
2014 Ontario (excluding National Capital Region) 5 46 31 18 0 0 0 18 51 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 21 30 28 9 7 2 3 16 54 316
2017 Ontario (excluding National Capital Region) 31 19 38 6 6 0 0 12 50 16
2014 National Capital Region 9 22 29 24 12 1 3 37 33 318
2014 Ontario (excluding National Capital Region) 14 32 41 9 5 0 0 14 46 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 12 26 34 20 5 1 3 25 39 317
2017 Ontario (excluding National Capital Region) 24 25 32 12 6 0 0 18 49 16
2014 National Capital Region 9 24 37 18 7 1 4 27 35 317
2014 Ontario (excluding National Capital Region) 13 23 41 14 0 5 5 15 40 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 9 20 43 19 6 0 3 26 30 313
2017 Ontario (excluding National Capital Region) 25 25 31 13 6 0 0 19 50 16
2014 National Capital Region 7 15 35 30 12 0 2 42 23 315
2014 Ontario (excluding National Capital Region) 0 32 32 32 5 0 0 36 32 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 24 33 15 8 3 4 25 41 317
2017 Ontario (excluding National Capital Region) 19 12 37 25 0 0 6 27 33 16
2014 National Capital Region 11 22 33 19 12 0 3 32 34 317
2014 Ontario (excluding National Capital Region) 5 37 24 34 0 0 0 34 42 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 11 23 32 19 9 2 4 30 36 317
2017 Ontario (excluding National Capital Region) 18 24 32 18 7 0 0 25 43 16
2014 National Capital Region 7 13 29 27 17 1 6 47 21 318
2014 Ontario (excluding National Capital Region) 9 9 36 41 5 0 0 46 18 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 13 23 35 18 8 2 3 26 37 315
2017 Ontario (excluding National Capital Region) 19 19 37 12 13 0 0 25 38 16
2014 National Capital Region 6 17 40 21 9 2 4 32 25 318
2014 Ontario (excluding National Capital Region) 5 23 41 23 9 0 0 32 27 22
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 69 18 3 8 2 0 0 87 9 319
2017 Ontario (excluding National Capital Region) 63 12 6 12 6 0 0 76 18 16
2014 National Capital Region 73 14 3 4 5 0 0 88 9 319
2014 Ontario (excluding National Capital Region) 36 32 9 5 13 0 5 72 19 22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 34 35 13 7 6 4 2 73 14 318
2017 Ontario (excluding National Capital Region) 37 20 18 6 12 6 0 61 20 16
2014 National Capital Region 36 28 14 9 6 4 3 69 16 318
2014 Ontario (excluding National Capital Region) 23 27 14 18 9 5 4 55 30 22

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 49 32 9 6 4 1 0 81 10 319
2017 Ontario (excluding National Capital Region) 51 31 12 6 0 0 0 82 6 16
2014 National Capital Region 50 30 7 7 4 2 0 82 11 319
2014 Ontario (excluding National Capital Region) 36 23 23 5 14 0 0 59 18 22

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 35 9 8 4 1 0 80 12 319
2017 Ontario (excluding National Capital Region) 38 49 12 0 0 0 0 88 0 16
2014 National Capital Region 41 41 9 8 0 1 1 83 8 319
2014 Ontario (excluding National Capital Region) 22 50 9 9 9 0 0 73 18 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 34 29 10 12 7 7 1 68 21 318
2017 Ontario (excluding National Capital Region) 31 38 12 18 0 0 0 69 18 16
2014 National Capital Region 34 26 15 10 6 8 1 66 18 319
2014 Ontario (excluding National Capital Region) 9 41 14 14 18 5 0 52 34 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 16 23 16 13 10 19 4 51 29 318
2017 Ontario (excluding National Capital Region) 18 14 18 6 12 25 6 47 27 16
2014 National Capital Region 15 24 18 14 8 18 2 49 28 319
2014 Ontario (excluding National Capital Region) 9 32 23 23 14 0 0 41 36 22

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 58 33 4 2 2 0 0 91 5 318
2017 Ontario (excluding National Capital Region) 38 38 12 6 6 0 0 76 12 16
2014 National Capital Region 53 36 4 6 1 0 0 89 7 319
2014 Ontario (excluding National Capital Region) 36 45 5 9 4 0 0 82 14 22
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 40 39 8 7 5 0 1 80 12 319
2017 Ontario (excluding National Capital Region) 37 32 25 7 0 0 0 68 7 16
2014 National Capital Region 46 36 8 4 4 0 0 83 8 319
2014 Ontario (excluding National Capital Region) 38 33 14 10 5 0 0 71 14 21

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 47 32 8 7 5 1 1 80 12 319
2017 Ontario (excluding National Capital Region) 38 31 18 13 0 0 0 69 13 16
2014 National Capital Region 51 28 11 5 3 2 0 81 8 319
2014 Ontario (excluding National Capital Region) 36 41 14 5 0 5 0 81 5 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 43 36 8 7 5 0 0 79 12 319
2017 Ontario (excluding National Capital Region) 38 37 12 13 0 0 0 75 13 16
2014 National Capital Region 49 31 10 6 4 0 0 81 10 319
2014 Ontario (excluding National Capital Region) 36 46 4 4 9 0 0 82 14 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 80 11 5 3 2 0 0 91 5 316
2017 Ontario (excluding National Capital Region) 69 18 12 0 0 0 0 88 0 16
2014 National Capital Region 83 10 3 3 1 0 0 93 4 319
2014 Ontario (excluding National Capital Region) 59 14 9 9 5 0 5 76 14 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 68 19 3 3 3 2 2 90 6 318
2017 Ontario (excluding National Capital Region) 63 18 18 0 0 0 0 82 0 16
2014 National Capital Region 62 17 8 4 2 3 3 84 7 319
2014 Ontario (excluding National Capital Region) 59 41 0 0 0 0 0 100 0 22

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 60 24 6 3 5 1 0 85 8 319
2017 Ontario (excluding National Capital Region) 38 32 24 6 0 0 0 69 6 16

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 58 25 9 5 3 1 0 84 7 319
2017 Ontario (excluding National Capital Region) 50 31 19 0 0 0 0 81 0 16

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 51 28 8 7 5 0 0 80 12 319
2017 Ontario (excluding National Capital Region) 38 31 26 6 0 0 0 68 6 16
2014 National Capital Region 55 26 9 5 3 1 0 82 9 319
2014 Ontario (excluding National Capital Region) 50 28 9 4 9 0 0 78 14 22
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 29 35 15 7 1 4 8 74 10 82
2014 National Capital Region 33 44 10 2 2 1 8 84 5 87

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 30 34 14 11 6 5 0 67 18 319
2017 Ontario (excluding National Capital Region) 18 31 32 7 0 12 0 56 8 16
2014 National Capital Region 30 38 15 7 3 7 0 73 11 319
2014 Ontario (excluding National Capital Region) 23 45 9 9 5 9 0 75 15 22

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 22 33 21 17 7 1 0 55 24 319
2017 Ontario (excluding National Capital Region) 18 31 19 13 13 6 0 52 28 16
2014 National Capital Region 26 40 15 10 6 2 0 68 17 319
2014 Ontario (excluding National Capital Region) 14 45 18 9 9 5 0 62 19 22

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 17 26 21 23 10 3 0 45 34 319
2017 Ontario (excluding National Capital Region) 18 12 31 13 19 6 0 33 34 16
2014 National Capital Region 18 38 22 13 5 4 0 58 19 319
2014 Ontario (excluding National Capital Region) 9 41 23 14 14 0 0 50 27 22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 20 29 22 15 9 4 0 52 25 318
2017 Ontario (excluding National Capital Region) 18 37 19 19 0 6 0 59 21 16
2014 National Capital Region 23 34 19 11 6 7 0 61 19 319
2014 Ontario (excluding National Capital Region) 9 45 14 14 9 5 4 59 26 22

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 30 21 23 10 3 0 45 34 317
2017 Ontario (excluding National Capital Region) 18 24 12 32 7 6 0 46 41 16
2014 National Capital Region 16 42 16 17 6 2 0 59 24 319
2014 Ontario (excluding National Capital Region) 14 36 0 27 18 5 0 53 47 22
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 24 39 18 15 4 1 0 63 18 317
2017 Ontario (excluding National Capital Region) 6 49 25 6 14 0 0 55 20 16
2014 National Capital Region 29 45 13 10 3 0 0 74 12 319
2014 Ontario (excluding National Capital Region) 18 41 22 18 0 0 0 59 18 22

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 40 9 3 1 2 0 87 4 317
2017 Ontario (excluding National Capital Region) 32 55 13 0 0 0 0 87 0 16
2014 National Capital Region 46 39 7 5 0 3 0 87 5 319
2014 Ontario (excluding National Capital Region) 27 41 18 0 5 9 0 75 5 22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 34 42 9 7 5 2 1 78 12 317
2017 Ontario (excluding National Capital Region) 25 43 25 6 0 0 0 69 6 16
2014 National Capital Region 36 34 14 9 3 3 0 73 13 319
2014 Ontario (excluding National Capital Region) 27 46 18 0 5 4 0 76 5 22

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 25 36 20 10 3 5 0 65 15 316
2017 Ontario (excluding National Capital Region) 25 43 25 0 0 6 0 73 0 16
2014 National Capital Region 23 33 22 10 4 7 1 61 16 319
2014 Ontario (excluding National Capital Region) 18 32 18 14 5 14 0 58 21 22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 21 20 13 12 15 4 44 31 317
2017 Ontario (excluding National Capital Region) 6 12 37 0 25 12 7 23 31 16
2014 National Capital Region 16 19 15 15 16 16 4 43 38 319
2014 Ontario (excluding National Capital Region) 13 14 14 28 18 4 9 31 53 22

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 24 9 6 3 0 1 82 9 319
2017 Ontario (excluding National Capital Region) 50 19 18 6 6 0 0 69 12 16
2014 National Capital Region 62 20 7 7 3 0 0 83 10 319
2014 Ontario (excluding National Capital Region) 41 28 22 5 0 0 5 72 5 22

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 63 26 3 3 1 3 1 92 4 319
2017 Ontario (excluding National Capital Region) 49 25 12 7 0 6 0 80 7 16
2014 National Capital Region 75 18 3 2 0 1 0 94 2 318
2014 Ontario (excluding National Capital Region) 64 23 5 5 4 0 0 86 9 22

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 25 33 15 18 8 2 0 59 26 317
2017 Ontario (excluding National Capital Region) 25 25 37 6 6 0 0 51 12 16
2014 National Capital Region 28 40 13 11 6 2 0 69 17 319
2014 Ontario (excluding National Capital Region) 23 31 14 18 14 0 0 54 32 22

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 21 28 14 18 15 2 1 51 35 319
2017 Ontario (excluding National Capital Region) 18 43 26 0 12 0 0 62 12 16
2014 National Capital Region 13 27 17 22 15 3 3 43 39 319
2014 Ontario (excluding National Capital Region) 14 14 14 23 27 5 5 30 55 22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 42 16 8 3 3 0 72 12 319
2017 Ontario (excluding National Capital Region) 20 54 27 0 0 0 0 73 0 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 40 11 3 2 3 0 83 5 319
2017 Ontario (excluding National Capital Region) 43 44 12 0 0 0 0 88 0 16
2014 National Capital Region 47 30 14 3 0 6 0 82 4 319
2014 Ontario (excluding National Capital Region) 36 37 14 4 0 9 0 80 5 22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 40 9 3 2 2 0 85 5 319
2017 Ontario (excluding National Capital Region) 56 32 12 0 0 0 0 88 0 16
2014 National Capital Region 48 36 10 2 1 2 0 86 4 319
2014 Ontario (excluding National Capital Region) 36 32 14 5 5 9 0 75 10 22

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 49 38 6 5 2 0 0 87 7 318
2017 Ontario (excluding National Capital Region) 49 32 19 0 0 0 0 81 0 16
2014 National Capital Region 56 34 7 2 1 0 0 90 3 319
2014 Ontario (excluding National Capital Region) 41 46 5 0 5 0 4 90 5 22

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 35 32 17 9 7 0 0 68 15 319
2017 Ontario (excluding National Capital Region) 32 37 19 7 6 0 0 68 13 16
2014 National Capital Region 47 33 13 3 4 1 0 80 7 319
2014 Ontario (excluding National Capital Region) 36 32 13 5 9 5 0 72 14 22

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 32 37 17 8 5 0 0 70 13 317
2017 Ontario (excluding National Capital Region) 25 49 13 13 0 0 0 74 13 16
2014 National Capital Region 44 37 12 6 2 0 0 80 8 318
2014 Ontario (excluding National Capital Region) 36 37 5 9 5 5 4 80 15 22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 31 26 21 12 8 2 0 58 21 318
2017 Ontario (excluding National Capital Region) 25 31 31 13 0 0 0 56 13 16
2014 National Capital Region 39 29 15 7 5 4 0 71 13 319
2014 Ontario (excluding National Capital Region) 32 36 18 4 9 0 0 68 14 22
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 National Capital Region 23 32 44 318
2017 Ontario (excluding National Capital Region) 25 37 38 16
2014 National Capital Region 28 39 33 319
2014 Ontario (excluding National Capital Region) 36 32 32 22

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 National Capital Region 6 34 56 3 1 0 73
2014 National Capital Region 8 32 44 10 9999 7 88
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 16 84 317
2014 National Capital Region 17 83 317

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 National Capital Region 41 49
2014 National Capital Region 53 52

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 69 49
2014 National Capital Region 57 52

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 49
2014 National Capital Region 0 52

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 49
2014 National Capital Region 0 52

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 National Capital Region 39 49
2014 National Capital Region 36 52

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 National Capital Region 34 49
2014 National Capital Region 32 52

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 National Capital Region 32 49
2014 National Capital Region 31 52

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 National Capital Region 29 49
2014 National Capital Region 33 52

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 National Capital Region 30 49
2014 National Capital Region 23 52

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 National Capital Region 51 49
2014 National Capital Region 66 52

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 National Capital Region 19 49
2014 National Capital Region 23 52

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 49
2014 National Capital Region 0 52

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 49

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 National Capital Region 34 49
2014 National Capital Region 29 52

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 National Capital Region 17 49
2014 National Capital Region 25 52

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 23 49
2014 National Capital Region 11 52

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 64 49
2014 National Capital Region 50 52

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 36 49
2014 National Capital Region 21 52

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 29 49
2014 National Capital Region 34 52

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 49
2014 National Capital Region 0 52

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 18 49
2014 National Capital Region 31 52

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 14 48
2014 National Capital Region 11 52

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 16 48
2014 National Capital Region 14 52

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 48

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 48
2014 National Capital Region 0 52

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 48
2014 National Capital Region 11 52

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 48
2014 National Capital Region 11 52

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 14 48
2014 National Capital Region 10 52

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 10 48
2014 National Capital Region 11 52

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 24 48
2014 National Capital Region 31 52

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 42 48
2014 National Capital Region 40 52

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 52 48
2014 National Capital Region 52 52

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 94 6 49

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 18 14 4 5 33 13 59 16 319
2017 Ontario (excluding National Capital Region) 25 6 44 0 0 24 0 42 0 16
2014 National Capital Region 13 16 17 8 5 34 7 50 21 319
2014 Ontario (excluding National Capital Region) 18 23 23 5 0 22 9 60 7 22

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 29 35 17 5 3 9 1 72 9 317
2017 Ontario (excluding National Capital Region) 32 18 44 6 0 0 0 50 6 16
2014 National Capital Region 28 34 18 5 2 12 1 71 9 319
2014 Ontario (excluding National Capital Region) 27 32 27 0 5 9 0 65 5 22
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 11 17 8 5 2 4 53 66 15 318
2017 Ontario (excluding National Capital Region) 12 24 12 6 0 0 45 67 11 16
2014 National Capital Region 8 17 10 3 2 3 56 62 13 319
2014 Ontario (excluding National Capital Region) 9 36 18 5 0 0 32 67 7 22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 3 4 8 1 0 12 72 44 9 316
2017 Ontario (excluding National Capital Region) 12 0 12 0 0 18 57 50 0 16
2014 National Capital Region 2 3 9 1 0 11 75 34 4 319
2014 Ontario (excluding National Capital Region) 5 18 14 0 0 9 55 62 0 22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 11 6 1 1 12 56 76 6 318
2017 Ontario (excluding National Capital Region) 18 18 12 0 0 12 39 75 0 16
2014 National Capital Region 12 11 7 1 1 11 58 72 5 319
2014 Ontario (excluding National Capital Region) 9 23 9 5 0 18 36 70 10 22

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 12 10 8 0 0 14 56 73 1 315
2017 Ontario (excluding National Capital Region) 18 12 12 0 0 18 39 71 0 16
2014 National Capital Region 11 11 8 1 1 10 58 68 6 319
2014 Ontario (excluding National Capital Region) 14 32 9 0 5 14 27 77 8 22
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 6 94 317
2014 National Capital Region 5 95 318

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 National Capital Region 50 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 79 19
2014 National Capital Region 93 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 19
2014 National Capital Region 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 19
2014 National Capital Region 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 National Capital Region 25 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 National Capital Region 25 19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 19

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 National Capital Region 45 19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 19
2014 National Capital Region 0 14

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 35 19

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 25 19

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 30 19

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 19
2014 National Capital Region 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 50 19
2014 National Capital Region 50 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 18

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 46 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 62 18
2014 National Capital Region 50 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 18
2014 National Capital Region 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 77 18
2014 National Capital Region 50 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 90 10 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 13 12 2 2 45 12 62 10 317
2017 Ontario (excluding National Capital Region) 26 0 34 0 0 40 0 43 0 15
2014 National Capital Region 12 13 17 2 1 48 8 56 6 319
2014 Ontario (excluding National Capital Region) 18 18 18 0 0 36 9 67 0 22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 30 15 3 1 19 3 75 6 319
2017 Ontario (excluding National Capital Region) 37 18 26 0 0 19 0 68 0 16
2014 National Capital Region 28 29 14 2 1 23 3 78 4 319
2014 Ontario (excluding National Capital Region) 14 34 24 0 0 29 0 67 0 21
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 53 25 9 4 6 0 3 80 10 317
2017 Ontario (excluding National Capital Region) 51 18 24 6 0 0 0 69 6 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 15 26 25 17 17 0 0 41 33 319
2017 Ontario (excluding National Capital Region) 0 25 31 38 6 0 0 25 44 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 16 28 27 15 13 0 0 44 28 319
2017 Ontario (excluding National Capital Region) 0 25 43 26 6 0 0 25 32 16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 18 25 25 16 17 0 0 42 33 318
2017 Ontario (excluding National Capital Region) 0 13 37 38 12 0 0 13 50 16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 35 26 16 11 9 0 2 62 21 319
2017 Ontario (excluding National Capital Region) 7 31 37 13 6 0 6 40 20 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 32 24 22 13 10 0 0 56 22 317
2017 Ontario (excluding National Capital Region) 13 37 31 13 6 0 0 50 19 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 26 35 22 11 6 0 0 62 17 317
2017 Ontario (excluding National Capital Region) 18 32 31 19 0 0 0 50 19 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 13 28 21 24 14 0 0 41 38 317
2017 Ontario (excluding National Capital Region) 6 31 32 19 12 0 0 37 31 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 21 29 24 17 9 0 0 50 26 317
2017 Ontario (excluding National Capital Region) 12 32 31 19 6 0 0 44 25 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 31 17 9 7 0 0 67 16 316
2017 Ontario (excluding National Capital Region) 19 19 31 19 12 0 0 38 31 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 65 18 10 3 1 0 3 86 4 318
2017 Ontario (excluding National Capital Region) 57 19 18 0 6 0 0 76 6 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 76 11 4 3 3 1 3 90 6 319
2017 Ontario (excluding National Capital Region) 69 25 6 0 0 0 0 94 0 16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 58 26 10 2 3 0 2 85 4 318
2017 Ontario (excluding National Capital Region) 51 18 24 6 0 0 0 69 6 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 60 20 9 4 6 0 2 81 10 318
2017 Ontario (excluding National Capital Region) 57 25 18 0 0 0 0 82 0 16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 14 5 1 1 0 22 91 2 319
2017 Ontario (excluding National Capital Region) 69 6 6 0 0 0 18 93 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 74 12 7 1 0 0 6 91 2 317
2017 Ontario (excluding National Capital Region) 69 13 6 0 0 0 12 93 0 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 60 19 9 5 5 0 2 80 10 319
2017 Ontario (excluding National Capital Region) 57 24 12 6 0 0 0 82 6 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 56 25 12 3 2 0 1 83 5 319
2017 Ontario (excluding National Capital Region) 76 12 12 0 0 0 0 88 0 16

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 10 29 36 19 6 0 0 39 25 319
2017 Ontario (excluding National Capital Region) 0 18 44 25 13 0 0 18 38 16

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 9 25 31 25 9 1 0 34 34 317
2017 Ontario (excluding National Capital Region) 13 31 38 18 0 0 0 18 44 16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 48 38 9 2 2 1 0 87 4 317
2017 Ontario (excluding National Capital Region) 44 37 13 6 0 0 0 81 6 16

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 21 37 13 14 13 2 0 59 28 319
2017 Ontario (excluding National Capital Region) 6 32 19 31 13 0 0 38 43 16
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 15 85 319
2014 National Capital Region 13 87 319

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 89 11 46
2014 National Capital Region 77 23 43

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 36 5 6 0 0 0 90 6 40
2014 National Capital Region 66 24 6 0 0 0 3 94 0 33
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 63 23 7 1 3 2 2 65 35 319
2017 Ontario (excluding National Capital Region) 49 32 12 6 0 0 0 49 51 16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 29 108

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 23 108

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 11 108

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 32 108

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 National Capital Region 6 108

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 33 108

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 National Capital Region 16 64 12 3 2 2 107

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 49 24 8 8 4 1 6 78 13 109

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 7 7 11 11 11 10 43 31 47 109
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