2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	49	3	6	3	88	9	285
2017	Language requirement of position - Unilingual English	60	29	0	8	3	89	11	34
2017	Language requirement of position - Either English or French	45	39	8	9	0	84	9	11
2014	Language requirement of position - Bilingual	42	46	3	8	2	88	9	319
2014	Language requirement of position - Unilingual English	63	24	0	13	0	87	13	16
2011	Language requirement of position - Bilingual	45	46	4	4	2	90	6	337
2011	Language requirement of position - Unilingual English	59	32	0	0	9	91	9	22
2008	Language requirement of position - Bilingual	45	46	2	4	3	91	7	259
2008	Language requirement of position - Unilingual English	33	44	11	11	0	78	11	18
2008	Language requirement of position - Either English or French	50	50	0	0	0	100	0	16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	20	5	3	2	1	0	90	5	283
2017	Language requirement of position - Unilingual English	80	14	0	0	3	0	3	97	3	34
2017	Language requirement of position - Either English or French	68	16	16	0	0	0	0	84	0	11
2014	Language requirement of position - Bilingual	72	20	3	2	2	0	0	93	4	319
2014	Language requirement of position - Unilingual English	87	6	0	0	0	0	6	100	0	16
2011	Language requirement of position - Bilingual	74	20	2	2	1	1	0	95	3	337
2011	Language requirement of position - Unilingual English	96	4	0	0	0	0	0	100	0	22
2008	Language requirement of position - Bilingual	69	19	5	5	2	0	0	89	7	257
2008	Language requirement of position - Unilingual English	83	17	0	0	0	0	0	100	0	18
2008	Language requirement of position - Either English or French	69	25	6	0	0	0	0	94	0	16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	22	7	9	6	0	78	15	284
2017	Language requirement of position - Unilingual English	77	12	3	6	3	0	89	8	34
2017	Language requirement of position - Either English or French	84	16	0	0	0	0	100	0	11
2014	Language requirement of position - Bilingual	58	21	5	10	5	0	80	15	319
2014	Language requirement of position - Unilingual English	69	13	0	13	0	6	87	13	16
2011	Language requirement of position - Bilingual	61	24	3	8	4	0	85	12	336
2011	Language requirement of position - Unilingual English	73	14	0	5	9	0	86	14	22
2008	Language requirement of position - Bilingual	55	23	6	9	6	0	78	16	256
2008	Language requirement of position - Unilingual English	78	17	0	0	6	0	94	6	18
2008	Language requirement of position - Either English or French	69	6	25	0	0	0	75	0	16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	37	5	8	2	85	10	284
2017	Language requirement of position - Unilingual English	52	20	8	17	3	72	20	34
2017	Language requirement of position - Either English or French	60	31	0	0	9	91	9	11
2014	Language requirement of position - Bilingual	56	31	5	5	3	87	8	319
2014	Language requirement of position - Unilingual English	56	19	13	6	6	75	13	16
2011	Language requirement of position - Bilingual	45	36	6	9	4	81	12	335
2011	Language requirement of position - Unilingual English	55	27	4	9	5	82	14	22

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	39	14	12	5	0	0	68	18	284
2017	Language requirement of position - Unilingual English	32	43	6	11	9	0	0	74	20	34
2017	Language requirement of position - Either English or French	37	31	8	8	16	0	0	68	24	11
2014	Language requirement of position - Bilingual	35	42	13	9	1	0	0	77	11	319
2014	Language requirement of position - Unilingual English	19	43	6	19	13	0	0	62	31	16
2011	Language requirement of position - Bilingual	37	42	9	7	4	0	1	80	11	336
2011	Language requirement of position - Unilingual English	32	27	5	23	14	0	0	59	36	22
2008	Language requirement of position - Bilingual	31	41	9	13	4	1	1	73	17	261
2008	Language requirement of position - Unilingual English	28	44	0	17	11	0	0	72	28	18
2008	Language requirement of position - Either English or French	31	63	0	6	0	0	0	94	6	16

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	41	10	8	2	80	10	285
2017	Language requirement of position - Unilingual English	41	47	3	3	6	88	9	33
2017	Language requirement of position - Either English or French	45	31	16	0	9	76	9	11
2014	Language requirement of position - Bilingual	38	44	9	5	3	83	8	319
2014	Language requirement of position - Unilingual English	56	19	13	13	0	75	13	16
2011	Language requirement of position - Bilingual	43	33	12	8	4	76	12	337
2011	Language requirement of position - Unilingual English	41	46	5	4	5	86	9	22
2008	Language requirement of position - Bilingual	33	43	12	8	3	77	12	260
2008	Language requirement of position - Unilingual English	28	50	6	11	6	78	17	18
2008	Language requirement of position - Either English or French	56	44	0	0	0	100	0	16

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	37	7	4	2	87	6	284
2017	Language requirement of position - Unilingual English	44	38	16	3	0	82	3	33
2017	Language requirement of position - Either English or French	45	31	8	16	0	76	16	11
2014	Language requirement of position - Bilingual	48	39	8	4	2	87	6	319
2014	Language requirement of position - Unilingual English	69	25	6	0	0	94	0	16
2011	Language requirement of position - Bilingual	46	34	9	8	2	81	10	337
2011	Language requirement of position - Unilingual English	45	46	0	0	9	91	9	22
2008	Language requirement of position - Bilingual	48	38	7	5	2	86	7	261
2008	Language requirement of position - Unilingual English	28	50	0	17	6	78	22	18
2008	Language requirement of position - Either English or French	88	13	0	0	0	100	0	16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	36	6	4	2	0	87	7	283
2017	Language requirement of position - Unilingual English	52	30	6	12	0	0	82	12	32
2017	Language requirement of position - Either English or French	45	39	8	9	0	0	84	9	11
2014	Language requirement of position - Bilingual	57	34	6	1	1	1	92	2	318
2014	Language requirement of position - Unilingual English	69	19	12	0	0	0	88	0	16

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	33	6	9	7	0	78	16	285
2017	Language requirement of position - Unilingual English	60	20	12	3	6	0	80	9	33
2017	Language requirement of position - Either English or French	53	31	0	8	9	0	84	16	11
2014	Language requirement of position - Bilingual	48	32	11	6	3	1	81	9	317
2014	Language requirement of position - Unilingual English	50	25	6	19	0	0	75	19	16
2011	Language requirement of position - Bilingual	43	35	9	9	5	0	78	14	337
2011	Language requirement of position - Unilingual English	55	27	0	18	0	0	82	18	22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	24	6	10	9	1	20	68	24	284
2017	Language requirement of position - Unilingual English	29	26	12	3	14	0	16	65	21	33
2017	Language requirement of position - Either English or French	60	0	23	8	9	0	0	60	16	11
2014	Language requirement of position - Bilingual	31	23	11	10	9	4	12	64	23	319
2014	Language requirement of position - Unilingual English	13	25	13	25	0	6	18	50	33	16
2011	Language requirement of position - Bilingual	19	21	11	13	18	1	17	49	38	337
2011	Language requirement of position - Unilingual English	27	18	0	9	18	4	23	62	38	22
2008	Language requirement of position - Bilingual	30	23	7	11	8	2	19	68	24	260
2008	Language requirement of position - Unilingual English	33	33	17	0	6	0	11	75	6	18
2008	Language requirement of position - Either English or French	44	19	0	13	6	0	19	77	23	16

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	49	11	8	4	78	12	285
2017	Language requirement of position - Unilingual English	32	51	6	9	3	83	12	34
2017	Language requirement of position - Either English or French	45	16	23	8	9	60	16	11
2014	Language requirement of position - Bilingual	35	46	9	6	3	81	9	319
2014	Language requirement of position - Unilingual English	31	31	6	19	13	62	31	16
2011	Language requirement of position - Bilingual	33	42	11	11	4	75	14	337
2011	Language requirement of position - Unilingual English	27	46	14	14	0	73	14	22
2008	Language requirement of position - Bilingual	32	46	10	8	3	78	11	258
2008	Language requirement of position - Unilingual English	22	50	6	17	6	72	22	18
2008	Language requirement of position - Either English or French	56	38	0	6	0	94	6	16

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	41	12	12	6	70	17	285
2017	Language requirement of position - Unilingual English	41	42	12	0	6	83	6	34
2017	Language requirement of position - Either English or French	53	23	16	0	9	76	9	11
2014	Language requirement of position - Bilingual	33	38	12	13	4	71	17	317
2014	Language requirement of position - Unilingual English	31	18	6	25	19	50	44	16
2011	Language requirement of position - Bilingual	33	39	12	10	6	72	16	336
2011	Language requirement of position - Unilingual English	36	41	5	9	9	77	18	22

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	43	12	12	5	70	17	285
2017	Language requirement of position - Unilingual English	23	49	3	17	8	72	26	34
2017	Language requirement of position - Either English or French	45	31	16	9	0	76	9	11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	41	8	6	2	83	9	285
2017	Language requirement of position - Unilingual English	38	51	3	3	6	89	8	34
2017	Language requirement of position - Either English or French	45	39	0	16	0	84	16	11
2014	Language requirement of position - Bilingual	46	40	9	4	2	86	6	319
2014	Language requirement of position - Unilingual English	50	19	6	19	6	69	25	16
2011	Language requirement of position - Bilingual	44	43	7	4	2	87	7	336
2011	Language requirement of position - Unilingual English	41	41	14	5	0	82	5	22
2008	Language requirement of position - Bilingual	50	39	5	4	2	89	6	259
2008	Language requirement of position - Unilingual English	50	33	11	0	6	83	6	18
2008	Language requirement of position - Either English or French	56	38	0	6	0	94	6	16

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	40	16	8	7	69	15	285
2017	Language requirement of position - Unilingual English	28	46	17	3	6	74	8	34
2017	Language requirement of position - Either English or French	53	39	0	0	9	91	9	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	40	12	2	0	86	3	284
2017	Language requirement of position - Unilingual English	52	25	17	3	3	77	6	34
2017	Language requirement of position - Either English or French	60	31	0	0	9	91	9	11
2014	Language requirement of position - Bilingual	66	27	7	1	0	92	1	318
2014	Language requirement of position - Unilingual English	62	13	6	19	0	75	19	16
2011	Language requirement of position - Bilingual	60	31	7	1	1	91	2	335
2011	Language requirement of position - Unilingual English	59	27	5	9	0	86	9	22

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	45	13	8	4	75	12	284
2017	Language requirement of position - Unilingual English	38	34	17	6	6	72	11	34
2017	Language requirement of position - Either English or French	53	31	8	0	9	84	9	11
2014	Language requirement of position - Bilingual	27	44	15	10	4	72	13	319
2014	Language requirement of position - Unilingual English	25	31	6	25	13	56	38	16
2011	Language requirement of position - Bilingual	35	39	10	11	5	75	16	335
2011	Language requirement of position - Unilingual English	23	63	14	0	0	86	0	22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	37	13	7	3	76	11	284
2017	Language requirement of position - Unilingual English	32	40	14	6	9	72	14	34
2017	Language requirement of position - Either English or French	53	31	8	0	9	84	9	11
2014	Language requirement of position - Bilingual	38	37	15	7	2	76	9	319
2014	Language requirement of position - Unilingual English	37	13	19	19	13	50	31	16

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	41	11	8	6	0	0	75	14	284
2017	Language requirement of position - Unilingual English	43	34	17	3	3	0	0	78	6	34
2017	Language requirement of position - Either English or French	53	31	8	9	0	0	0	84	9	11
2014	Language requirement of position - Bilingual	41	36	15	6	2	0	0	77	8	319
2014	Language requirement of position - Unilingual English	37	19	13	13	13	0	6	60	27	16
2011	Language requirement of position - Bilingual	39	38	10	9	3	1	0	78	12	335
2011	Language requirement of position - Unilingual English	41	45	9	0	5	0	0	86	5	22

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	44	11	5	3	0	81	8	283
2017	Language requirement of position - Unilingual English	40	46	9	0	6	0	86	6	34
2017	Language requirement of position - Either English or French	60	23	8	0	9	0	84	9	11
2014	Language requirement of position - Bilingual	42	43	7	5	2	1	86	7	319
2014	Language requirement of position - Unilingual English	56	0	6	25	13	0	56	38	16
2011	Language requirement of position - Bilingual	40	40	11	7	2	0	80	9	336
2011	Language requirement of position - Unilingual English	32	45	9	9	5	0	77	14	22
2008	Language requirement of position - Bilingual	40	43	9	5	2	0	84	7	260
2008	Language requirement of position - Unilingual English	33	61	0	0	6	0	94	6	18
2008	Language requirement of position - Either English or French	50	50	0	0	0	0	100	0	16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	35	21	12	6	0	0	60	19	285
2017	Language requirement of position - Unilingual English	41	42	6	6	3	3	0	85	9	34
2017	Language requirement of position - Either English or French	37	39	16	8	0	0	0	76	8	11
2014	Language requirement of position - Bilingual	31	36	18	9	5	0	1	68	14	319
2014	Language requirement of position - Unilingual English	56	25	13	6	0	0	0	81	6	16
2011	Language requirement of position - Bilingual	36	31	20	8	5	0	0	67	13	336
2011	Language requirement of position - Unilingual English	50	27	18	0	5	0	0	77	5	22
2008	Language requirement of position - Bilingual	30	32	21	14	4	0	0	61	18	261
2008	Language requirement of position - Unilingual English	33	50	6	6	6	0	0	83	11	18
2008	Language requirement of position - Either English or French	53	13	27	0	7	0	0	67	7	15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	40	29	7	4	2	12	59	283
2017	Language requirement of position - Unilingual English	12	37	31	6	3	12	10	55	34
2017	Language requirement of position - Either English or French	30	11	10	30	20	0	49	41	10
2014	Language requirement of position - Bilingual	7	28	37	18	8	1	26	36	319
2014	Language requirement of position - Unilingual English	13	38	25	6	6	13	14	58	16
2011	Language requirement of position - Bilingual	11	24	38	18	6	2	25	36	336
2011	Language requirement of position - Unilingual English	14	14	27	32	9	5	43	29	22
2008	Language requirement of position - Bilingual	10	26	37	16	7	3	24	38	261
2008	Language requirement of position - Unilingual English	11	17	44	17	11	0	28	28	18
2008	Language requirement of position - Either English or French	0	19	69	6	0	6	7	20	16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	33	27	8	6	2	2	15	58	284
2017	Language requirement of position - Unilingual English	12	14	44	12	6	0	12	20	30	33
2017	Language requirement of position - Either English or French	41	0	10	20	30	0	0	49	41	10
2014	Language requirement of position - Bilingual	9	23	30	23	12	1	2	36	33	318
2014	Language requirement of position - Unilingual English	13	25	19	25	6	0	13	36	43	16
2011	Language requirement of position - Bilingual	9	19	31	26	12	0	3	40	29	336
2011	Language requirement of position - Unilingual English	9	18	14	23	23	0	14	53	32	22
2008	Language requirement of position - Bilingual	9	20	32	21	13	2	3	36	30	259
2008	Language requirement of position - Unilingual English	11	22	39	11	17	0	0	28	33	18
2008	Language requirement of position - Either English or French	0	19	19	31	13	6	13	54	23	16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	27	35	18	5	1	2	23	41	284
2017	Language requirement of position - Unilingual English	9	24	35	21	3	3	6	26	36	33
2017	Language requirement of position - Either English or French	24	0	8	53	16	0	0	68	24	11
2014	Language requirement of position - Bilingual	9	23	37	19	7	1	4	27	34	317
2014	Language requirement of position - Unilingual English	19	19	31	6	13	0	13	22	43	16
2011	Language requirement of position - Bilingual	14	21	36	17	9	1	2	27	37	335
2011	Language requirement of position - Unilingual English	14	27	36	4	9	0	9	15	45	22
2008	Language requirement of position - Bilingual	13	27	30	19	6	1	4	27	42	259
2008	Language requirement of position - Unilingual English	22	17	33	22	6	0	0	28	39	18
2008	Language requirement of position - Either English or French	6	13	50	19	0	0	13	21	21	16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	21	44	17	6	0	2	23	32	281
2017	Language requirement of position - Unilingual English	6	9	35	42	3	0	6	47	16	33
2017	Language requirement of position - Either English or French	20	21	20	20	20	0	0	40	41	10
2014	Language requirement of position - Bilingual	6	17	35	31	11	0	1	42	23	315
2014	Language requirement of position - Unilingual English	19	13	25	12	25	0	6	40	34	16
2011	Language requirement of position - Bilingual	6	15	36	30	11	1	2	42	21	330
2011	Language requirement of position - Unilingual English	0	5	32	27	27	0	9	60	5	22
2008	Language requirement of position - Bilingual	8	21	34	25	9	0	3	35	30	259
2008	Language requirement of position - Unilingual English	6	11	22	44	17	0	0	61	17	18
2008	Language requirement of position - Either English or French	13	0	44	25	6	6	6	36	14	16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	26	33	15	7	2	3	23	42	284
2017	Language requirement of position - Unilingual English	8	8	40	26	3	3	12	34	20	34
2017	Language requirement of position - Either English or French	20	21	0	30	30	0	0	59	41	10
2014	Language requirement of position - Bilingual	10	23	34	19	11	0	2	31	34	316
2014	Language requirement of position - Unilingual English	25	13	19	25	12	0	6	40	40	16
2011	Language requirement of position - Bilingual	15	26	28	21	7	0	2	29	42	336
2011	Language requirement of position - Unilingual English	18	14	23	27	4	0	14	37	37	22
2008	Language requirement of position - Bilingual	16	26	27	17	10	1	3	28	44	260
2008	Language requirement of position - Unilingual English	11	11	22	33	22	0	0	56	22	18
2008	Language requirement of position - Either English or French	19	13	31	13	19	0	6	33	33	16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	23	34	19	8	2	4	29	35	284
2017	Language requirement of position - Unilingual English	12	25	23	23	6	6	6	32	42	34
2017	Language requirement of position - Either English or French	30	11	0	30	30	0	0	59	41	10
2014	Language requirement of position - Bilingual	7	13	30	28	16	1	5	47	21	318
2014	Language requirement of position - Unilingual English	6	6	31	31	12	0	13	50	14	16
2011	Language requirement of position - Bilingual	11	21	28	24	12	1	4	37	33	336
2011	Language requirement of position - Unilingual English	5	14	18	32	14	5	14	55	22	22
2008	Language requirement of position - Bilingual	21	29	20	18	6	0	5	26	52	260
2008	Language requirement of position - Unilingual English	6	33	28	17	11	6	0	29	41	18
2008	Language requirement of position - Either English or French	13	31	13	19	0	13	13	25	58	16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	24	36	17	7	2	3	25	37	283
2017	Language requirement of position - Unilingual English	18	15	32	18	12	0	6	32	34	33
2017	Language requirement of position - Either English or French	31	10	0	30	30	0	0	59	41	10
2014	Language requirement of position - Bilingual	6	18	40	21	9	2	4	32	25	318
2014	Language requirement of position - Unilingual English	0	19	37	19	13	0	13	36	22	16

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	19	3	9	2	0	86	11	285
2017	Language requirement of position - Unilingual English	74	11	6	3	6	0	86	8	34
2017	Language requirement of position - Either English or French	77	23	0	0	0	0	100	0	11
2014	Language requirement of position - Bilingual	70	16	4	5	5	0	86	10	319
2014	Language requirement of position - Unilingual English	75	13	0	0	6	6	93	7	16
2011	Language requirement of position - Bilingual	69	16	4	8	2	0	86	10	336
2011	Language requirement of position - Unilingual English	82	14	0	0	5	0	95	5	22
2008	Language requirement of position - Bilingual	64	15	5	9	7	1	80	16	260
2008	Language requirement of position - Unilingual English	94	6	0	0	0	0	100	0	18
2008	Language requirement of position - Either English or French	69	19	0	13	0	0	88	13	16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	36	12	8	6	4	2	73	14	284
2017	Language requirement of position - Unilingual English	40	26	22	0	8	3	0	68	9	34
2017	Language requirement of position - Either English or French	53	31	8	9	0	0	0	84	9	11
2014	Language requirement of position - Bilingual	35	28	15	9	6	3	3	68	17	318
2014	Language requirement of position - Unilingual English	25	31	0	13	13	18	0	69	31	16

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	33	8	6	3	1	83	10	285
2017	Language requirement of position - Unilingual English	48	23	18	6	6	0	71	11	34
2017	Language requirement of position - Either English or French	60	23	8	0	9	0	84	9	11
2014	Language requirement of position - Bilingual	49	31	9	6	4	1	81	10	319
2014	Language requirement of position - Unilingual English	50	12	0	25	13	0	62	38	16

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	37	9	7	3	1	0	80	11	285
2017	Language requirement of position - Unilingual English	46	37	9	3	6	0	0	83	8	34
2017	Language requirement of position - Either English or French	60	16	0	24	0	0	0	76	24	11
2014	Language requirement of position - Bilingual	39	42	9	8	0	1	1	82	9	319
2014	Language requirement of position - Unilingual English	50	31	13	0	6	0	0	81	6	16
2011	Language requirement of position - Bilingual	41	35	10	7	3	2	2	79	10	336
2011	Language requirement of position - Unilingual English	50	18	9	18	5	0	0	68	23	22
2008	Language requirement of position - Bilingual	41	38	8	7	3	2	2	81	10	261
2008	Language requirement of position - Unilingual English	33	39	0	11	11	0	6	76	24	18
2008	Language requirement of position - Either English or French	63	13	13	6	0	6	0	80	7	16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	30	9	13	7	6	1	69	21	284
2017	Language requirement of position - Unilingual English	20	31	14	11	6	18	0	62	21	34
2017	Language requirement of position - Either English or French	53	16	8	16	9	0	0	68	24	11
2014	Language requirement of position - Bilingual	32	27	15	10	7	8	1	65	19	319
2014	Language requirement of position - Unilingual English	50	12	6	6	13	13	0	71	22	16
2011	Language requirement of position - Bilingual	38	27	12	9	7	4	2	70	17	335
2011	Language requirement of position - Unilingual English	36	18	9	9	5	23	0	70	18	22
2008	Language requirement of position - Bilingual	40	29	8	9	5	7	2	76	15	261
2008	Language requirement of position - Unilingual English	17	50	6	11	6	6	6	75	19	18
2008	Language requirement of position - Either English or French	50	13	6	6	6	19	0	77	15	16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	24	16	13	10	17	5	50	29	284
2017	Language requirement of position - Unilingual English	11	20	17	8	11	32	0	46	29	34
2017	Language requirement of position - Either English or French	53	0	8	16	0	23	0	69	21	11
2014	Language requirement of position - Bilingual	14	26	18	15	8	17	2	49	28	319
2014	Language requirement of position - Unilingual English	25	6	19	13	19	18	0	38	38	16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	34	4	2	2	92	4	284
2017	Language requirement of position - Unilingual English	48	29	11	6	6	78	11	34
2017	Language requirement of position - Either English or French	60	32	8	0	0	92	0	11
2014	Language requirement of position - Bilingual	52	37	4	6	1	89	7	319
2014	Language requirement of position - Unilingual English	50	31	0	13	6	81	19	16

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	39	10	7	5	0	0	78	12	285
2017	Language requirement of position - Unilingual English	45	38	3	6	6	0	3	86	12	34
2017	Language requirement of position - Either English or French	60	16	16	9	0	0	0	76	9	11
2014	Language requirement of position - Bilingual	45	37	9	4	3	0	0	83	8	318
2014	Language requirement of position - Unilingual English	44	13	0	19	19	6	0	60	40	16
2011	Language requirement of position - Bilingual	39	40	8	9	4	1	0	79	13	336
2011	Language requirement of position - Unilingual English	41	45	14	0	0	0	0	86	0	22
2008	Language requirement of position - Bilingual	39	33	9	11	7	1	0	73	18	261
2008	Language requirement of position - Unilingual English	44	39	11	0	6	0	0	83	6	18
2008	Language requirement of position - Either English or French	50	31	13	0	6	0	0	81	6	16

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	32	9	7	4	1	1	80	11	285
2017	Language requirement of position - Unilingual English	51	29	6	3	6	3	3	85	9	34
2017	Language requirement of position - Either English or French	53	16	16	8	9	0	0	68	16	11
2014	Language requirement of position - Bilingual	51	30	11	4	3	2	0	82	7	319
2014	Language requirement of position - Unilingual English	31	19	13	25	6	6	0	53	33	16
2011	Language requirement of position - Bilingual	51	24	11	6	5	2	1	78	11	337
2011	Language requirement of position - Unilingual English	50	45	5	0	0	0	0	95	0	22
2008	Language requirement of position - Bilingual	50	27	8	5	5	4	0	80	11	261
2008	Language requirement of position - Unilingual English	50	28	11	6	6	0	0	78	11	18
2008	Language requirement of position - Either English or French	44	44	0	6	0	6	0	93	7	16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	38	8	8	4	0	0	80	12	285
2017	Language requirement of position - Unilingual English	46	31	6	8	6	0	3	79	14	34
2017	Language requirement of position - Either English or French	53	16	16	8	9	0	0	68	16	11
2014	Language requirement of position - Bilingual	48	33	9	5	4	0	0	82	9	319
2014	Language requirement of position - Unilingual English	37	19	19	13	13	0	0	56	25	16
2011	Language requirement of position - Bilingual	44	32	8	8	7	1	0	77	15	335
2011	Language requirement of position - Unilingual English	59	18	9	9	5	0	0	77	14	22
2008	Language requirement of position - Bilingual	46	29	8	11	5	0	0	75	17	261
2008	Language requirement of position - Unilingual English	50	22	11	11	6	0	0	72	17	18
2008	Language requirement of position - Either English or French	50	38	6	6	0	0	0	88	6	16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	79	11	4	3	2	0	90	5	283
2017	Language requirement of position - Unilingual English	80	14	6	0	0	0	94	0	33
2017	Language requirement of position - Either English or French	76	8	16	0	0	0	84	0	11
2014	Language requirement of position - Bilingual	81	11	3	4	1	0	92	5	319
2014	Language requirement of position - Unilingual English	87	0	0	0	6	6	93	7	16
2011	Language requirement of position - Bilingual	79	13	3	3	1	0	92	5	336
2011	Language requirement of position - Unilingual English	86	14	0	0	0	0	100	0	22
2008	Language requirement of position - Bilingual	76	12	2	5	4	1	89	9	261
2008	Language requirement of position - Unilingual English	100	0	0	0	0	0	100	0	18
2008	Language requirement of position - Either English or French	88	6	0	6	0	0	94	6	16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	68	21	3	3	2	2	1	92	5	284
2017	Language requirement of position - Unilingual English	66	9	11	3	8	0	3	77	12	34
2017	Language requirement of position - Either English or French	68	8	8	8	9	0	0	76	16	11
2014	Language requirement of position - Bilingual	62	19	8	3	2	3	3	86	6	319
2014	Language requirement of position - Unilingual English	50	19	13	6	6	0	6	73	13	16
2011	Language requirement of position - Bilingual	50	25	5	9	7	2	2	78	17	336
2011	Language requirement of position - Unilingual English	68	14	5	4	9	0	0	82	14	22

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	26	7	3	5	1	86	7	285
2017	Language requirement of position - Unilingual English	58	23	8	6	6	0	80	11	34
2017	Language requirement of position - Either English or French	68	0	16	8	9	0	68	16	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	25	8	4	2	1	85	6	285
2017	Language requirement of position - Unilingual English	48	32	14	0	6	0	80	6	34
2017	Language requirement of position - Either English or French	60	16	8	8	9	0	76	16	11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	28	8	7	4	0	81	11	285
2017	Language requirement of position - Unilingual English	40	35	14	6	6	0	75	11	34
2017	Language requirement of position - Either English or French	60	16	8	8	9	0	76	16	11
2014	Language requirement of position - Bilingual	56	26	9	5	3	1	83	8	319
2014	Language requirement of position - Unilingual English	37	25	0	19	19	0	62	38	16

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	35	14	7	0	5	9	75	9	80
2014	Language requirement of position - Bilingual	32	42	12	2	2	2	7	82	5	92

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	35	16	13	5	5	65	19	285
2017	Language requirement of position - Unilingual English	38	34	14	0	6	8	79	6	34
2017	Language requirement of position - Either English or French	53	23	0	8	9	8	82	18	11
2014	Language requirement of position - Bilingual	28	40	15	7	2	7	74	10	319
2014	Language requirement of position - Unilingual English	31	25	0	19	13	12	64	36	16
2011	Language requirement of position - Bilingual	21	34	20	11	7	6	59	20	336
2011	Language requirement of position - Unilingual English	32	23	5	9	5	27	75	19	22

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	33	21	18	7	1	0	53	25	285
2017	Language requirement of position - Unilingual English	32	34	14	11	6	3	0	68	17	34
2017	Language requirement of position - Either English or French	53	31	0	8	9	0	0	84	16	11
2014	Language requirement of position - Bilingual	25	41	15	10	6	3	0	68	17	319
2014	Language requirement of position - Unilingual English	31	25	19	19	6	0	0	56	25	16
2011	Language requirement of position - Bilingual	23	35	15	14	10	1	1	60	24	334
2011	Language requirement of position - Unilingual English	36	32	14	9	9	0	0	68	18	22
2008	Language requirement of position - Bilingual	22	37	19	12	7	3	0	61	20	259
2008	Language requirement of position - Unilingual English	22	39	17	11	11	0	0	61	22	18
2008	Language requirement of position - Either English or French	25	50	13	13	0	0	0	75	13	16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	25	22	24	10	4	42	36	285
2017	Language requirement of position - Unilingual English	23	32	17	17	8	3	56	26	34
2017	Language requirement of position - Either English or French	53	31	0	16	0	0	84	16	11
2014	Language requirement of position - Bilingual	16	40	24	12	5	3	58	18	319
2014	Language requirement of position - Unilingual English	31	6	6	31	19	6	40	54	16
2011	Language requirement of position - Bilingual	13	45	18	15	7	2	60	22	335
2011	Language requirement of position - Unilingual English	18	45	5	14	9	9	70	25	22
2008	Language requirement of position - Bilingual	8	37	16	24	8	7	49	34	261
2008	Language requirement of position - Unilingual English	11	39	11	22	11	6	53	35	18
2008	Language requirement of position - Either English or French	25	44	6	19	6	0	69	25	16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	29	22	17	9	5	50	27	285
2017	Language requirement of position - Unilingual English	30	29	27	9	3	3	61	12	33
2017	Language requirement of position - Either English or French	45	39	8	9	0	0	84	9	11
2014	Language requirement of position - Bilingual	21	35	20	11	5	6	61	18	319
2014	Language requirement of position - Unilingual English	37	13	6	19	25	0	50	44	16
2011	Language requirement of position - Bilingual	22	36	15	14	10	3	60	25	335
2011	Language requirement of position - Unilingual English	13	41	9	18	18	0	54	37	22
2008	Language requirement of position - Bilingual	16	32	20	17	8	7	52	27	261
2008	Language requirement of position - Unilingual English	11	28	6	17	22	17	47	47	18
2008	Language requirement of position - Either English or French	25	31	6	6	6	25	75	17	16

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	31	20	25	10	3	44	35	283
2017	Language requirement of position - Unilingual English	26	20	26	14	8	6	48	24	34
2017	Language requirement of position - Either English or French	53	31	0	9	8	0	84	16	11
2014	Language requirement of position - Bilingual	15	42	16	17	7	2	59	25	319
2014	Language requirement of position - Unilingual English	31	19	6	31	13	0	50	44	16
2011	Language requirement of position - Bilingual	12	38	15	21	12	2	51	34	333
2011	Language requirement of position - Unilingual English	14	45	5	14	18	5	62	33	22
2008	Language requirement of position - Bilingual	10	35	12	30	11	2	46	42	261
2008	Language requirement of position - Unilingual English	0	53	12	29	6	0	53	35	17
2008	Language requirement of position - Either English or French	31	25	25	0	19	0	56	19	16

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	38	20	15	4	1	60	19	283
2017	Language requirement of position - Unilingual English	26	45	11	8	9	0	72	17	34
2017	Language requirement of position - Either English or French	37	47	0	16	0	0	84	16	11
2014	Language requirement of position - Bilingual	28	45	14	10	3	0	74	12	319
2014	Language requirement of position - Unilingual English	38	19	13	31	0	0	56	31	16
2011	Language requirement of position - Bilingual	31	47	12	6	4	0	78	10	335
2011	Language requirement of position - Unilingual English	50	41	0	0	9	0	91	9	22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	41	10	3	1	2	0	86	4	283
2017	Language requirement of position - Unilingual English	46	42	6	3	0	3	0	91	3	34
2017	Language requirement of position - Either English or French	53	39	9	0	0	0	0	91	0	11
2014	Language requirement of position - Bilingual	44	39	9	4	0	3	0	86	5	319
2014	Language requirement of position - Unilingual English	63	19	0	6	6	6	0	87	13	16
2011	Language requirement of position - Bilingual	46	35	11	3	1	2	1	83	5	336
2011	Language requirement of position - Unilingual English	59	18	5	0	5	14	0	89	5	22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	43	10	7	4	2	1	79	11	283
2017	Language requirement of position - Unilingual English	38	34	6	8	6	6	3	79	15	34
2017	Language requirement of position - Either English or French	37	39	8	16	0	0	0	76	16	11
2014	Language requirement of position - Bilingual	35	36	15	8	2	3	0	74	11	319
2014	Language requirement of position - Unilingual English	44	6	0	19	19	12	0	57	43	16
2011	Language requirement of position - Bilingual	39	34	10	9	4	3	1	76	13	333
2011	Language requirement of position - Unilingual English	54	27	5	0	14	0	0	82	14	22
2008	Language requirement of position - Bilingual	25	39	11	11	8	4	2	69	20	261
2008	Language requirement of position - Unilingual English	50	22	0	17	0	11	0	81	19	18
2008	Language requirement of position - Either English or French	31	44	6	13	0	6	0	80	13	16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	38	21	11	2	5	0	65	13	282
2017	Language requirement of position - Unilingual English	29	28	20	8	6	6	3	63	15	34
2017	Language requirement of position - Either English or French	37	39	8	0	16	0	0	76	16	11
2014	Language requirement of position - Bilingual	21	33	23	10	4	7	1	60	16	319
2014	Language requirement of position - Unilingual English	31	31	0	13	13	13	0	71	29	16
2011	Language requirement of position - Bilingual	23	39	21	9	5	4	1	64	14	335
2011	Language requirement of position - Unilingual English	25	40	15	5	5	10	0	72	11	20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	21	21	13	13	14	5	42	32	283
2017	Language requirement of position - Unilingual English	11	18	22	9	11	26	3	40	28	34
2017	Language requirement of position - Either English or French	29	39	8	0	16	8	0	74	18	11
2014	Language requirement of position - Bilingual	14	19	15	16	16	15	4	41	40	319
2014	Language requirement of position - Unilingual English	31	12	6	6	25	19	0	54	39	16
2011	Language requirement of position - Bilingual	13	21	19	15	16	11	5	41	37	336
2011	Language requirement of position - Unilingual English	9	18	23	9	14	23	5	37	32	22

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	26	9	6	3	1	81	10	285
2017	Language requirement of position - Unilingual English	66	14	9	6	3	3	82	9	34
2017	Language requirement of position - Either English or French	76	8	16	0	0	0	84	0	11
2014	Language requirement of position - Bilingual	59	22	9	7	3	0	81	10	319
2014	Language requirement of position - Unilingual English	81	6	0	0	6	6	93	7	16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	62	26	4	4	1	3	1	91	5	285
2017	Language requirement of position - Unilingual English	69	23	3	0	0	6	0	97	0	34
2017	Language requirement of position - Either English or French	76	16	8	0	0	0	0	92	0	11
2014	Language requirement of position - Bilingual	74	19	3	2	0	1	0	94	3	318
2014	Language requirement of position - Unilingual English	87	6	6	0	0	0	0	94	0	16
2011	Language requirement of position - Bilingual	73	18	4	3	1	1	1	92	4	336
2011	Language requirement of position - Unilingual English	86	14	0	0	0	0	0	100	0	22
2008	Language requirement of position - Bilingual	68	23	3	2	1	1	3	94	2	261
2008	Language requirement of position - Unilingual English	78	6	11	0	6	0	0	83	6	18
2008	Language requirement of position - Either English or French	56	31	0	0	0	6	6	100	0	16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	32	16	19	8	1	0	57	27	283
2017	Language requirement of position - Unilingual English	26	40	17	6	9	3	0	68	15	34
2017	Language requirement of position - Either English or French	45	31	8	8	9	0	0	76	16	11
2014	Language requirement of position - Bilingual	27	40	14	11	6	2	0	69	17	319
2014	Language requirement of position - Unilingual English	31	25	6	13	19	6	0	60	33	16
2011	Language requirement of position - Bilingual	34	34	17	9	7	1	0	68	15	337
2011	Language requirement of position - Unilingual English	23	27	9	23	14	4	0	52	38	22
2008	Language requirement of position - Bilingual	30	36	15	12	6	1	1	67	18	260
2008	Language requirement of position - Unilingual English	11	56	6	11	17	0	0	67	28	18
2008	Language requirement of position - Either English or French	19	44	25	0	6	0	6	67	7	16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	28	16	20	15	1	1	48	36	285
2017	Language requirement of position - Unilingual English	34	25	11	6	14	9	0	66	22	34
2017	Language requirement of position - Either English or French	37	39	0	8	16	0	0	76	24	11
2014	Language requirement of position - Bilingual	13	27	17	23	14	3	3	43	39	319
2014	Language requirement of position - Unilingual English	25	0	19	13	38	0	6	27	54	16
2011	Language requirement of position - Bilingual	16	30	17	17	16	1	2	47	35	337
2011	Language requirement of position - Unilingual English	10	14	9	19	43	5	0	25	65	21
2008	Language requirement of position - Bilingual	17	32	16	18	14	2	1	50	33	261
2008	Language requirement of position - Unilingual English	11	33	11	17	22	6	0	47	41	18
2008	Language requirement of position - Either English or French	0	40	27	13	13	0	7	43	29	15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	44	16	8	3	3	72	11	285
2017	Language requirement of position - Unilingual English	30	35	17	3	6	9	71	10	33
2017	Language requirement of position - Either English or French	45	31	16	9	0	0	76	9	11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	41	11	3	1	3	84	5	285
2017	Language requirement of position - Unilingual English	40	34	17	0	6	3	76	6	34
2017	Language requirement of position - Either English or French	53	40	0	8	0	0	92	8	11
2014	Language requirement of position - Bilingual	46	31	14	3	0	6	82	4	319
2014	Language requirement of position - Unilingual English	50	19	13	6	0	13	78	7	16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	42	9	3	2	2	86	5	285
2017	Language requirement of position - Unilingual English	52	26	17	0	3	3	79	3	34
2017	Language requirement of position - Either English or French	53	31	0	8	9	0	84	16	11
2014	Language requirement of position - Bilingual	47	36	10	2	2	2	85	4	319
2014	Language requirement of position - Unilingual English	50	19	19	6	0	6	73	7	16
2011	Language requirement of position - Bilingual	39	41	9	6	1	2	82	8	334
2011	Language requirement of position - Unilingual English	50	36	0	5	9	0	86	14	22

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	39	7	5	1	87	6	284
2017	Language requirement of position - Unilingual English	60	26	8	0	6	86	6	34
2017	Language requirement of position - Either English or French	60	31	0	0	9	91	9	11
2014	Language requirement of position - Bilingual	55	36	6	2	1	91	2	319
2014	Language requirement of position - Unilingual English	43	25	13	6	13	69	19	16
2011	Language requirement of position - Bilingual	46	41	6	5	2	87	7	335
2011	Language requirement of position - Unilingual English	54	36	0	5	5	91	9	22
2008	Language requirement of position - Bilingual	45	40	10	2	3	85	5	261
2008	Language requirement of position - Unilingual English	44	44	0	11	0	89	11	18
2008	Language requirement of position - Either English or French	63	19	6	13	0	81	13	16

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	33	18	10	6	0	66	16	285
2017	Language requirement of position - Unilingual English	52	28	14	0	6	0	80	6	34
2017	Language requirement of position - Either English or French	53	31	0	8	9	0	84	16	11
2014	Language requirement of position - Bilingual	46	34	13	3	3	1	81	7	319
2014	Language requirement of position - Unilingual English	50	6	19	6	19	0	56	25	16
2011	Language requirement of position - Bilingual	42	35	13	5	4	1	78	9	337
2011	Language requirement of position - Unilingual English	45	32	9	5	9	0	77	14	22

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	38	18	9	5	0	68	14	283
2017	Language requirement of position - Unilingual English	38	42	12	3	6	0	80	8	34
2017	Language requirement of position - Either English or French	53	31	8	0	9	0	84	9	11
2014	Language requirement of position - Bilingual	43	38	11	5	2	0	81	8	318
2014	Language requirement of position - Unilingual English	37	12	19	19	13	0	50	31	16
2011	Language requirement of position - Bilingual	39	40	11	5	4	1	80	9	336
2011	Language requirement of position - Unilingual English	45	36	9	0	9	0	82	9	22
2008	Language requirement of position - Bilingual	34	43	13	6	4	1	77	10	260
2008	Language requirement of position - Unilingual English	39	28	6	17	11	0	67	28	18
2008	Language requirement of position - Either English or French	56	44	0	0	0	0	100	0	16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	26	22	13	8	2	57	21	284
2017	Language requirement of position - Unilingual English	38	28	20	6	8	0	66	14	34
2017	Language requirement of position - Either English or French	45	31	8	8	9	0	76	16	11
2014	Language requirement of position - Bilingual	38	31	15	7	4	4	72	12	319
2014	Language requirement of position - Unilingual English	50	0	25	0	25	0	50	25	16
2011	Language requirement of position - Bilingual	41	25	13	11	8	3	68	19	336
2011	Language requirement of position - Unilingual English	36	18	14	9	14	9	60	25	22
2008	Language requirement of position - Bilingual	33	28	14	14	7	5	64	21	261
2008	Language requirement of position - Unilingual English	22	22	17	22	6	11	50	31	18
2008	Language requirement of position - Either English or French	38	31	25	0	0	6	73	0	16

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	23	32	45	284
2017	Language requirement of position - Unilingual English	26	34	40	34
2017	Language requirement of position - Either English or French	16	45	39	11
2014	Language requirement of position - Bilingual	28	38	34	319
2014	Language requirement of position - Unilingual English	38	44	19	16
2011	Language requirement of position - Bilingual	29	41	30	337
2011	Language requirement of position - Unilingual English	23	32	45	22

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	7	29	62	2	0	0	66
2014	Language requirement of position - Bilingual	9	35	42	9	9999	5	89
2011	Language requirement of position - Bilingual	4	27	48	11	9999	10	97

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	17	83	283
2014	Language requirement of position - Bilingual	15	85	317
2014	Language requirement of position - Unilingual English	38	62	16

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	47
2014	Language requirement of position - Bilingual	57	46

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	68	47
2014	Language requirement of position - Bilingual	56	46

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	47
2014	Language requirement of position - Bilingual	0	46

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	47
2014	Language requirement of position - Bilingual	0	46

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	47
2014	Language requirement of position - Bilingual	39	46

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	47
2014	Language requirement of position - Bilingual	32	46

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	47
2014	Language requirement of position - Bilingual	33	46

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	47
2014	Language requirement of position - Bilingual	28	46

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	47
2014	Language requirement of position - Bilingual	22	46

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	47
2014	Language requirement of position - Bilingual	66	46

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	47
2014	Language requirement of position - Bilingual	20	46

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	47
2014	Language requirement of position - Bilingual	0	46

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	47
2014	Language requirement of position - Bilingual	30	46

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	47
2014	Language requirement of position - Bilingual	22	46

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	47
2014	Language requirement of position - Bilingual	13	46

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	62	47
2014	Language requirement of position - Bilingual	54	46

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	47
2014	Language requirement of position - Bilingual	24	46

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	47
2014	Language requirement of position - Bilingual	37	46

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	47
2014	Language requirement of position - Bilingual	0	46

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	47
2014	Language requirement of position - Bilingual	29	46

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	46
2014	Language requirement of position - Bilingual	13	46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	46
2014	Language requirement of position - Bilingual	15	46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	46
2014	Language requirement of position - Bilingual	0	46

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	46
2014	Language requirement of position - Bilingual	13	46

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	46
2014	Language requirement of position - Bilingual	13	46

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	46
2014	Language requirement of position - Bilingual	11	46

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	46
2014	Language requirement of position - Bilingual	13	46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	46
2014	Language requirement of position - Bilingual	28	46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	46
2014	Language requirement of position - Bilingual	39	46

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	46
2014	Language requirement of position - Bilingual	50	46

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	94	6	47

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	19	16	4	4	33	11	56	15	285
2017	Language requirement of position - Unilingual English	20	9	11	3	3	34	20	63	12	34
2017	Language requirement of position - Either English or French	37	8	0	0	9	31	16	84	16	11
2014	Language requirement of position - Bilingual	14	17	18	8	4	32	7	50	20	319
2014	Language requirement of position - Unilingual English	13	6	6	0	19	50	6	43	43	16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	36	19	5	3	8	1	70	9	284
2017	Language requirement of position - Unilingual English	39	21	15	3	3	17	3	74	7	33
2017	Language requirement of position - Either English or French	53	31	0	16	0	0	0	84	16	11
2014	Language requirement of position - Bilingual	27	35	19	5	2	11	1	71	7	319
2014	Language requirement of position - Unilingual English	25	13	13	6	19	24	0	50	33	16
2011	Language requirement of position - Bilingual	41	34	13	8	1	4	0	78	9	336
2011	Language requirement of position - Unilingual English	41	41	9	5	5	0	0	82	9	22

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	18	8	4	2	3	56	65	15	284
2017	Language requirement of position - Unilingual English	20	8	12	6	0	14	40	63	12	34
2017	Language requirement of position - Either English or French	37	23	8	0	8	8	16	80	10	11
2014	Language requirement of position - Bilingual	8	18	11	3	2	2	56	62	12	319
2014	Language requirement of position - Unilingual English	6	25	0	6	0	12	50	83	17	16
2011	Language requirement of position - Bilingual	10	19	9	4	3	3	53	66	15	337
2011	Language requirement of position - Unilingual English	9	23	4	0	9	9	45	70	20	22
2008	Language requirement of position - Bilingual	10	23	7	6	3	5	46	68	19	261
2008	Language requirement of position - Unilingual English	11	61	0	6	0	6	17	93	7	18
2008	Language requirement of position - Either English or French	6	38	6	13	0	6	31	70	20	16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	2	3	8	1	0	10	76	35	9	282
2017	Language requirement of position - Unilingual English	6	6	8	0	3	26	52	50	13	34
2017	Language requirement of position - Either English or French	37	8	8	0	0	16	32	85	0	11
2014	Language requirement of position - Bilingual	2	4	9	0	0	11	74	38	2	319
2014	Language requirement of position - Unilingual English	6	0	6	6	0	12	69	33	33	16
2011	Language requirement of position - Bilingual	4	4	9	2	1	11	70	37	14	337
2011	Language requirement of position - Unilingual English	0	5	23	0	5	23	45	14	14	22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	11	6	2	0	10	58	76	6	284
2017	Language requirement of position - Unilingual English	20	6	8	0	3	26	37	70	8	34
2017	Language requirement of position - Either English or French	29	23	8	0	0	23	16	87	0	11
2014	Language requirement of position - Bilingual	12	12	7	1	0	10	57	74	5	319
2014	Language requirement of position - Unilingual English	13	0	13	0	6	19	50	40	20	16
2011	Language requirement of position - Bilingual	12	9	9	1	1	9	58	64	9	336
2011	Language requirement of position - Unilingual English	23	9	5	0	5	14	45	78	11	22
2008	Language requirement of position - Bilingual	17	15	7	3	1	11	45	75	9	261
2008	Language requirement of position - Unilingual English	28	28	11	0	0	17	17	83	0	18
2008	Language requirement of position - Either English or French	31	19	6	0	0	13	31	89	0	16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	10	8	0	0	12	59	71	1	282
2017	Language requirement of position - Unilingual English	18	9	9	0	0	26	38	76	0	33
2017	Language requirement of position - Either English or French	37	16	8	0	0	23	16	87	0	11
2014	Language requirement of position - Bilingual	11	13	7	1	1	10	57	72	6	319
2014	Language requirement of position - Unilingual English	6	0	25	0	6	12	50	17	17	16
2011	Language requirement of position - Bilingual	10	10	10	1	1	11	56	61	7	335
2011	Language requirement of position - Unilingual English	18	9	9	0	5	14	45	67	11	22
2008	Language requirement of position - Bilingual	20	13	8	3	2	8	46	72	10	260
2008	Language requirement of position - Unilingual English	28	22	6	0	11	22	11	75	17	18
2008	Language requirement of position - Either English or French	25	31	0	0	0	6	38	100	0	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	5	95	283
2014	Language requirement of position - Bilingual	4	96	318

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	52	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	87	15
2014	Language requirement of position - Bilingual	92	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15
2014	Language requirement of position - Bilingual	0	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15
2014	Language requirement of position - Bilingual	0	13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15
2014	Language requirement of position - Bilingual	0	13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15
2014	Language requirement of position - Bilingual	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	54	15
2014	Language requirement of position - Bilingual	54	13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	14
2014	Language requirement of position - Bilingual	0	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	63	14
2014	Language requirement of position - Bilingual	62	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	14
2014	Language requirement of position - Bilingual	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	85	14
2014	Language requirement of position - Bilingual	46	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	87	13	15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	13	15	2	2	44	12	57	9	282
2017	Language requirement of position - Unilingual English	23	8	6	0	0	49	14	85	0	34
2017	Language requirement of position - Either English or French	45	0	0	0	9	39	8	84	16	11
2014	Language requirement of position - Bilingual	12	14	18	2	1	45	8	57	5	319
2014	Language requirement of position - Unilingual English	13	0	6	0	0	75	6	67	0	16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	30	17	3	2	19	3	72	6	285
2017	Language requirement of position - Unilingual English	40	26	9	0	0	23	3	88	0	34
2017	Language requirement of position - Either English or French	60	23	0	16	0	0	0	84	16	11
2014	Language requirement of position - Bilingual	27	30	14	2	1	23	3	77	3	318
2014	Language requirement of position - Unilingual English	25	13	13	6	0	43	0	67	11	16
2011	Language requirement of position - Bilingual	39	36	13	2	1	9	0	82	4	335
2011	Language requirement of position - Unilingual English	41	32	9	0	0	18	0	89	0	22

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	26	9	4	5	3	81	10	283
2017	Language requirement of position - Unilingual English	52	22	14	0	11	0	75	11	34
2017	Language requirement of position - Either English or French	53	16	16	16	0	0	68	16	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	23	26	18	18	37	36	285
2017	Language requirement of position - Unilingual English	17	37	26	14	6	54	20	34
2017	Language requirement of position - Either English or French	29	39	8	16	8	68	24	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	28	29	16	14	42	29	285
2017	Language requirement of position - Unilingual English	26	29	28	11	6	55	17	34
2017	Language requirement of position - Either English or French	29	31	8	24	8	60	32	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	23	26	17	18	38	36	284
2017	Language requirement of position - Unilingual English	26	29	25	9	11	55	20	34
2017	Language requirement of position - Either English or French	37	23	0	24	16	60	40	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	26	18	12	10	2	59	22	285
2017	Language requirement of position - Unilingual English	46	28	17	0	6	3	77	6	34
2017	Language requirement of position - Either English or French	53	8	8	16	9	8	65	26	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	25	23	14	10	53	24	283
2017	Language requirement of position - Unilingual English	49	20	22	6	3	69	9	34
2017	Language requirement of position - Either English or French	37	23	16	0	24	60	24	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	37	22	10	5	62	15	283
2017	Language requirement of position - Unilingual English	28	20	28	17	6	49	23	34
2017	Language requirement of position - Either English or French	37	31	8	8	16	68	24	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	28	22	24	14	39	38	283
2017	Language requirement of position - Unilingual English	14	29	26	26	6	43	31	34
2017	Language requirement of position - Either English or French	31	29	16	8	16	60	24	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	29	25	16	9	50	25	283
2017	Language requirement of position - Unilingual English	14	26	32	20	8	40	28	34
2017	Language requirement of position - Either English or French	23	37	8	24	8	60	32	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	30	17	10	8	64	18	282
2017	Language requirement of position - Unilingual English	32	40	17	8	3	72	11	34
2017	Language requirement of position - Either English or French	45	24	23	0	8	69	8	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	18	9	2	1	3	88	3	284
2017	Language requirement of position - Unilingual English	58	14	14	3	8	3	74	12	34
2017	Language requirement of position - Either English or French	39	23	29	9	0	0	62	9	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	76	12	4	2	3	1	3	91	5	285
2017	Language requirement of position - Unilingual English	77	15	6	0	3	0	0	92	3	34
2017	Language requirement of position - Either English or French	62	8	0	30	0	0	0	70	30	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	27	10	1	3	2	86	4	284
2017	Language requirement of position - Unilingual English	51	20	22	3	0	3	74	3	34
2017	Language requirement of position - Either English or French	71	21	8	0	0	0	92	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	21	9	3	5	1	82	9	284
2017	Language requirement of position - Unilingual English	65	18	6	6	3	3	86	9	34
2017	Language requirement of position - Either English or French	54	0	37	0	9	0	54	9	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	15	5	1	1	22	92	2	285
2017	Language requirement of position - Unilingual English	66	3	3	0	0	29	96	0	34
2017	Language requirement of position - Either English or French	71	0	21	0	0	8	77	0	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	73	14	5	1	6	93	1	283
2017	Language requirement of position - Unilingual English	80	3	14	0	3	85	0	34
2017	Language requirement of position - Either English or French	71	0	21	0	8	77	0	11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	62	19	9	4	4	2	83	8	285
2017	Language requirement of position - Unilingual English	46	29	6	8	11	0	75	20	34
2017	Language requirement of position - Either English or French	47	0	24	29	0	0	47	29	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	26	12	3	2	2	83	5	285
2017	Language requirement of position - Unilingual English	62	24	6	6	3	0	86	8	34
2017	Language requirement of position - Either English or French	84	0	16	0	0	0	84	0	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	27	39	20	6	35	26	285
2017	Language requirement of position - Unilingual English	17	43	23	14	3	60	17	34
2017	Language requirement of position - Either English or French	29	31	16	24	0	60	24	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	28	32	23	7	1	31	37	284
2017	Language requirement of position - Unilingual English	9	11	29	34	17	0	51	20	34
2017	Language requirement of position - Either English or French	8	9	47	21	16	0	37	16	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	39	9	2	1	1	87	4	284
2017	Language requirement of position - Unilingual English	49	34	12	0	6	0	83	6	34
2017	Language requirement of position - Either English or French	53	31	0	0	16	0	84	16	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	38	14	15	14	2	57	30	285
2017	Language requirement of position - Unilingual English	32	34	11	15	8	0	66	23	34
2017	Language requirement of position - Either English or French	53	16	8	8	16	0	68	24	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	15	85	285
2017	Language requirement of position - Unilingual English	17	83	34
2017	Language requirement of position - Either English or French	0	100	11
2014	Language requirement of position - Bilingual	13	87	319

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	91	9	39
2014	Language requirement of position - Bilingual	79	21	43

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	35	3	7	0	0	0	91	7	35
2014	Language requirement of position - Bilingual	70	21	6	0	0	0	3	94	0	34

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	25	7	2	3	2	2	62	38	285
2017	Language requirement of position - Unilingual English	63	22	8	0	3	3	0	65	35	34
2017	Language requirement of position - Either English or French	84	16	0	0	0	0	0	84	16	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	32	102
2017	Language requirement of position - Unilingual English	17	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	102
2017	Language requirement of position - Unilingual English	33	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	102
2017	Language requirement of position - Unilingual English	25	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	102
2017	Language requirement of position - Unilingual English	33	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	102
2017	Language requirement of position - Unilingual English	8	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	32	102
2017	Language requirement of position - Unilingual English	33	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	17	64	11	3	2	3	101
2017	Language requirement of position - Unilingual English	0	75	17	0	0	8	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	27	9	6	3	1	6	79	11	103
2017	Language requirement of position - Unilingual English	42	17	0	33	8	0	0	58	42	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	8	9	12	10	11	43	31	48	103
2017	Language requirement of position - Unilingual English	8	8	17	25	8	0	33	25	50	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)