2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 47 3 7 3 0 0 87 10 197
2017 First official language - French 43 47 3 4 2 0 0 91 7 136
2014 First official language - English 43 44 2 9 1 0 0 87 10 198
2014 First official language - French 43 47 3 6 2 0 0 89 8 142
2011 First official language - English 42 48 3 5 2 0 0 90 7 212
2011 First official language - French 52 40 4 1 3 0 0 92 4 153
2008 First official language - English 43 44 1 7 4 0 0 87 12 162
2008 First official language - French 46 49 5 1 0 0 0 95 1 131

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 81 14 3 0 1 0 0 96 1 196
2017 First official language - French 54 29 7 6 4 0 0 83 9 135
2014 First official language - English 86 11 1 1 0 0 1 97 1 198
2014 First official language - French 58 30 5 3 4 0 1 89 6 142
2011 First official language - English 86 13 0 1 0 0 0 99 1 212
2011 First official language - French 59 30 4 3 2 1 1 91 5 153
2008 First official language - English 84 13 1 0 1 0 1 98 1 162
2008 First official language - French 52 28 9 9 2 0 0 80 12 129

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 76 19 0 3 2 0 0 95 5 197
2017 First official language - French 35 26 15 16 8 0 0 61 24 135
2014 First official language - English 74 17 3 5 0 0 1 91 6 198
2014 First official language - French 40 25 8 16 11 0 0 65 27 142
2011 First official language - English 75 21 1 1 1 0 0 96 3 211
2011 First official language - French 45 25 5 16 9 0 0 70 25 153
2008 First official language - English 75 16 4 3 2 0 1 91 5 161
2008 First official language - French 35 29 11 15 11 0 0 64 26 129

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 31 4 9 3 0 0 84 12 197
2017 First official language - French 44 40 5 9 1 0 0 85 10 135
2014 First official language - English 60 28 4 5 3 0 0 88 8 198
2014 First official language - French 50 35 6 6 3 0 0 85 8 142
2011 First official language - English 50 36 4 7 3 0 0 86 10 211
2011 First official language - French 42 34 9 11 4 0 0 76 15 152

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 40 11 14 7 0 0 68 21 197
2017 First official language - French 35 38 14 9 4 0 0 72 13 135
2014 First official language - English 33 40 12 13 2 0 0 73 15 198
2014 First official language - French 35 45 13 6 1 0 1 80 7 142
2011 First official language - English 38 40 9 8 6 0 0 78 13 212
2011 First official language - French 38 43 8 7 4 0 1 81 10 152
2008 First official language - English 29 44 7 13 4 0 2 75 18 162
2008 First official language - French 33 40 9 13 4 2 0 74 17 133

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 40 10 7 3 0 0 80 10 196
2017 First official language - French 39 45 8 8 1 0 0 83 9 136
2014 First official language - English 41 41 7 7 4 0 0 82 11 198
2014 First official language - French 38 44 13 4 1 0 0 82 6 142
2011 First official language - English 44 35 9 8 3 0 0 79 11 212
2011 First official language - French 43 30 15 7 5 0 0 73 12 153
2008 First official language - English 37 44 9 8 2 0 0 81 10 162
2008 First official language - French 30 43 13 8 5 0 0 73 14 132

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 50 37 6 4 2 0 0 88 6 195
2017 First official language - French 46 36 11 6 1 0 0 82 7 136
2014 First official language - English 49 38 5 5 3 0 0 87 7 198
2014 First official language - French 48 37 11 5 0 0 0 84 5 142
2011 First official language - English 48 37 8 4 3 0 0 85 7 212
2011 First official language - French 45 33 9 12 1 0 0 78 13 153
2008 First official language - English 49 39 4 6 2 0 0 88 8 162
2008 First official language - French 47 36 9 5 2 0 0 83 8 133

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 48 35 7 7 2 0 0 84 9 193
2017 First official language - French 56 36 3 2 2 1 0 93 5 136
2014 First official language - English 62 29 6 2 1 1 0 91 2 197
2014 First official language - French 52 40 6 1 1 1 0 92 1 142

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 28 8 10 9 0 0 74 18 196
2017 First official language - French 49 36 4 7 4 0 0 86 11 136
2014 First official language - English 49 28 10 8 3 0 0 78 11 198
2014 First official language - French 49 34 9 4 2 0 1 85 6 140
2011 First official language - English 43 34 9 9 5 0 0 78 13 212
2011 First official language - French 45 35 6 9 4 0 1 80 13 153

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 24 6 12 9 1 18 67 26 196
2017 First official language - French 33 24 9 6 10 0 18 70 19 135
2014 First official language - English 32 19 11 10 10 4 14 62 25 198
2014 First official language - French 31 27 11 11 6 4 11 67 20 142
2011 First official language - English 17 22 10 15 15 1 20 49 39 212
2011 First official language - French 23 21 10 10 21 1 13 51 36 153
2008 First official language - English 31 22 7 12 7 1 20 66 25 162
2008 First official language - French 31 27 7 8 8 2 17 72 20 132

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 45 11 9 5 0 0 75 14 197
2017 First official language - French 31 50 10 7 1 0 0 81 9 136
2014 First official language - English 37 43 9 7 5 0 0 80 11 198
2014 First official language - French 33 48 11 7 1 0 0 81 8 142
2011 First official language - English 33 42 9 13 3 0 0 75 16 212
2011 First official language - French 35 41 13 8 3 0 0 76 11 153
2008 First official language - English 36 45 8 9 2 0 0 81 11 162
2008 First official language - French 29 47 12 8 4 0 0 76 12 130

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 41 11 10 6 0 0 73 16 197
2017 First official language - French 32 40 16 10 2 0 0 72 12 136
2014 First official language - English 37 33 8 15 6 0 0 70 21 197
2014 First official language - French 28 43 16 11 2 0 0 71 13 141
2011 First official language - English 34 40 10 8 8 0 0 74 16 211
2011 First official language - French 34 37 13 11 5 1 0 71 16 153

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 44 9 14 6 0 0 71 20 197
2017 First official language - French 29 45 12 10 4 0 0 74 14 136

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 40 6 7 2 0 0 85 9 197
2017 First official language - French 38 44 9 6 3 0 0 82 9 136
2014 First official language - English 53 32 8 5 2 0 0 85 7 198
2014 First official language - French 38 46 9 4 2 0 0 84 6 142
2011 First official language - English 46 41 7 5 2 0 0 87 7 211
2011 First official language - French 42 44 8 4 2 0 0 86 6 153
2008 First official language - English 51 37 6 4 2 0 0 88 6 162
2008 First official language - French 49 40 5 5 2 0 0 89 6 131

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 39 13 6 9 0 0 71 15 197
2017 First official language - French 25 46 17 8 4 0 0 71 12 136

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 35 11 2 1 0 0 86 3 196
2017 First official language - French 43 42 12 3 0 0 0 85 3 136
2014 First official language - English 69 22 7 2 0 0 0 91 2 197
2014 First official language - French 61 31 6 1 0 0 0 92 1 142
2011 First official language - English 63 31 4 2 0 0 0 93 3 211
2011 First official language - French 59 29 10 1 1 1 0 88 2 152

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 44 11 6 5 0 0 78 11 196
2017 First official language - French 28 45 16 8 3 0 0 73 11 136
2014 First official language - English 32 42 11 10 4 0 0 74 15 198
2014 First official language - French 21 45 20 9 4 1 1 67 13 142
2011 First official language - English 34 41 9 12 4 0 0 75 16 212
2011 First official language - French 37 40 10 7 5 0 1 78 13 151

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 36 10 9 4 0 0 77 13 196
2017 First official language - French 35 40 16 4 4 0 1 76 8 136
2014 First official language - English 41 37 11 8 3 0 0 78 11 198
2014 First official language - French 34 36 21 6 2 0 1 71 9 142

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 38 10 9 6 0 0 75 15 196
2017 First official language - French 35 43 13 6 2 0 0 78 9 136
2014 First official language - English 43 35 13 5 3 0 1 78 9 198
2014 First official language - French 37 38 17 7 1 0 0 75 8 142
2011 First official language - English 41 37 7 10 3 1 0 79 14 210
2011 First official language - French 39 39 14 5 2 0 1 78 7 153

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 41 13 3 4 0 0 79 7 196
2017 First official language - French 38 48 7 5 1 0 0 87 7 135
2014 First official language - English 46 39 4 8 3 0 0 85 11 198
2014 First official language - French 39 44 11 3 2 1 0 84 5 142
2011 First official language - English 40 40 9 8 2 0 0 80 11 212
2011 First official language - French 42 38 12 5 3 1 0 80 7 152
2008 First official language - English 46 42 5 4 2 0 0 88 7 162
2008 First official language - French 33 48 11 5 2 0 0 82 7 132

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 38 18 12 6 0 0 64 18 197
2017 First official language - French 29 34 22 11 3 0 1 63 14 136
2014 First official language - English 33 33 16 9 7 0 2 68 16 198
2014 First official language - French 32 39 19 8 1 0 0 71 10 142
2011 First official language - English 35 36 17 7 6 0 0 70 12 211
2011 First official language - French 40 25 24 7 3 0 0 66 10 153
2008 First official language - English 28 35 22 12 3 0 0 63 15 161
2008 First official language - French 35 29 18 14 5 0 0 63 19 133

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 41 30 5 4 0 2 10 59 194
2017 First official language - French 15 36 28 11 5 0 5 17 54 136
2014 First official language - English 6 26 41 19 7 0 3 26 32 198
2014 First official language - French 11 32 32 15 9 0 1 24 43 142
2011 First official language - English 12 20 42 18 7 0 1 25 33 211
2011 First official language - French 10 25 33 23 6 0 4 30 36 153
2008 First official language - English 8 23 40 17 8 0 4 26 33 162
2008 First official language - French 11 28 38 14 6 0 3 20 40 133

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 31 33 9 5 0 1 14 52 194
2017 First official language - French 23 28 22 9 9 4 6 20 56 136
2014 First official language - English 7 22 31 23 13 1 3 37 31 198
2014 First official language - French 11 24 29 23 10 1 2 34 36 141
2011 First official language - English 10 20 27 26 14 0 3 41 31 211
2011 First official language - French 8 16 32 29 12 0 5 42 25 153
2008 First official language - English 8 19 28 23 17 1 4 42 29 162
2008 First official language - French 9 21 37 19 8 3 3 28 33 131

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 25 32 21 4 0 2 26 41 195
2017 First official language - French 10 25 37 17 6 2 3 24 37 136
2014 First official language - English 7 26 38 19 6 1 4 26 34 198
2014 First official language - French 13 21 36 16 8 2 4 26 36 140
2011 First official language - English 16 21 34 18 9 0 2 27 38 210
2011 First official language - French 11 22 39 14 9 2 4 24 35 153
2008 First official language - English 14 23 32 22 7 0 2 30 38 161
2008 First official language - French 13 29 30 16 5 2 6 22 45 132

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 9 21 41 22 5 0 1 28 30 193
2017 First official language - French 11 20 42 14 7 0 5 23 33 134
2014 First official language - English 6 13 37 30 12 0 2 43 20 197
2014 First official language - French 7 20 32 30 10 0 1 41 28 139
2011 First official language - English 5 14 34 33 12 0 1 46 19 208
2011 First official language - French 5 15 39 23 14 1 3 39 21 150
2008 First official language - English 7 18 32 28 10 1 3 41 26 162
2008 First official language - French 9 21 35 24 8 0 2 33 31 131

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 13 24 35 17 7 2 2 25 39 195
2017 First official language - French 13 24 31 14 8 3 7 25 41 136
2014 First official language - English 7 22 35 20 11 0 4 32 31 198
2014 First official language - French 16 24 29 20 12 0 0 32 39 139
2011 First official language - English 14 25 29 22 7 0 2 29 41 211
2011 First official language - French 14 27 25 23 8 0 3 32 43 153
2008 First official language - English 17 22 27 19 11 1 4 32 41 162
2008 First official language - French 14 27 27 17 11 1 2 29 43 132

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 22 31 25 8 2 2 34 34 195
2017 First official language - French 10 25 35 12 9 2 7 24 38 136
2014 First official language - English 5 12 31 29 15 1 7 47 19 198
2014 First official language - French 9 13 28 28 17 1 3 47 23 141
2011 First official language - English 9 15 30 29 13 0 4 44 25 211
2011 First official language - French 12 28 25 17 12 1 5 31 42 153
2008 First official language - English 13 29 20 22 7 2 6 32 46 162
2008 First official language - French 27 30 20 14 5 1 4 19 60 132

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 23 33 18 7 2 2 26 40 193
2017 First official language - French 8 21 38 17 10 1 5 28 31 136
2014 First official language - English 4 18 43 24 7 1 4 32 22 198
2014 First official language - French 9 17 37 17 13 3 4 32 28 141
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 85 12 1 1 0 0 0 97 2 197
2017 First official language - French 43 28 7 17 4 0 1 72 21 136
2014 First official language - English 85 10 3 0 1 0 1 96 1 198
2014 First official language - French 51 23 5 10 11 1 0 75 20 142
2011 First official language - English 82 14 3 0 0 0 0 96 1 211
2011 First official language - French 53 19 6 18 4 0 0 72 22 153
2008 First official language - English 83 10 2 1 2 0 2 95 3 162
2008 First official language - French 45 19 7 17 11 1 0 65 28 132

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 39 30 12 7 6 4 2 73 14 196
2017 First official language - French 29 40 13 7 6 4 1 73 13 136
2014 First official language - English 40 28 11 9 7 4 2 72 17 198
2014 First official language - French 28 29 18 10 6 4 6 63 17 141

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 29 9 5 4 0 0 82 9 197
2017 First official language - French 45 36 9 5 4 1 1 82 9 136
2014 First official language - English 51 26 7 9 5 1 0 78 15 198
2014 First official language - French 47 35 9 2 4 1 1 84 6 142

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 38 9 7 3 1 0 81 10 197
2017 First official language - French 46 34 9 6 4 1 1 81 9 136
2014 First official language - English 43 38 8 9 1 1 1 81 10 198
2014 First official language - French 35 47 9 6 0 1 1 84 7 142
2011 First official language - English 42 36 10 9 2 1 1 79 11 211
2011 First official language - French 42 31 10 7 5 3 3 77 12 153
2008 First official language - English 47 29 12 7 3 1 1 77 11 162
2008 First official language - French 35 47 4 7 3 3 2 86 10 133

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 29 8 11 8 6 0 71 21 197
2017 First official language - French 30 31 14 14 4 7 1 66 20 135
2014 First official language - English 35 26 13 11 7 8 1 66 20 198
2014 First official language - French 29 29 17 9 6 9 1 64 17 142
2011 First official language - English 41 25 12 8 7 6 1 72 15 211
2011 First official language - French 35 28 12 11 7 5 3 68 19 153
2008 First official language - English 43 25 9 8 6 7 2 75 15 162
2008 First official language - French 35 35 7 10 5 8 2 77 16 133

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 18 21 18 11 10 19 4 50 27 197
2017 First official language - French 15 25 14 15 8 20 4 52 30 135
2014 First official language - English 17 22 17 17 8 17 1 49 30 198
2014 First official language - French 11 27 20 12 9 17 4 49 26 142

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 62 27 4 3 3 0 0 89 6 197
2017 First official language - French 50 41 6 1 2 0 1 91 3 135
2014 First official language - English 55 32 3 9 1 0 0 87 10 198
2014 First official language - French 48 43 6 3 1 0 0 91 4 142
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 35 8 9 4 0 1 78 14 197
2017 First official language - French 38 45 9 4 4 0 0 82 9 136
2014 First official language - English 48 32 7 6 6 0 0 81 12 197
2014 First official language - French 42 42 11 3 2 0 1 84 5 142
2011 First official language - English 43 40 7 6 5 0 0 83 11 211
2011 First official language - French 36 39 10 12 3 1 0 75 15 153
2008 First official language - English 40 36 8 9 6 1 1 77 15 162
2008 First official language - French 41 29 11 11 8 1 0 70 19 133

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 50 27 7 9 4 1 2 79 13 197
2017 First official language - French 42 40 10 4 3 1 0 83 7 136
2014 First official language - English 53 25 10 6 3 1 1 80 9 198
2014 First official language - French 47 34 11 4 3 2 0 82 7 142
2011 First official language - English 56 23 9 5 5 1 0 80 11 212
2011 First official language - French 45 29 12 5 4 3 1 78 10 153
2008 First official language - English 52 27 6 6 6 2 0 81 13 162
2008 First official language - French 47 29 11 4 4 5 1 81 8 133

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 48 29 8 9 5 0 0 77 14 197
2017 First official language - French 38 44 9 5 4 0 0 82 9 136
2014 First official language - English 54 26 9 6 4 0 0 80 10 198
2014 First official language - French 41 40 9 4 5 1 0 81 9 142
2011 First official language - English 48 30 7 8 7 0 0 77 15 210
2011 First official language - French 44 33 9 7 6 1 0 78 13 153
2008 First official language - English 47 29 8 11 5 0 0 76 16 162
2008 First official language - French 45 29 8 11 5 1 1 75 17 133

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 90 7 2 1 0 0 0 97 1 194
2017 First official language - French 65 16 8 7 4 0 0 82 10 136
2014 First official language - English 90 7 1 0 1 0 1 98 1 198
2014 First official language - French 71 14 6 7 2 1 0 85 9 142
2011 First official language - English 88 10 2 0 0 0 0 98 0 212
2011 First official language - French 68 17 4 7 3 1 0 86 10 152
2008 First official language - English 90 5 2 1 1 0 1 96 2 162
2008 First official language - French 63 18 2 9 7 1 0 82 16 133

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 69 16 4 5 3 2 1 88 8 196
2017 First official language - French 66 24 4 1 2 1 2 92 3 136
2014 First official language - English 63 16 6 4 2 4 4 86 7 198
2014 First official language - French 60 21 10 3 2 3 1 85 5 142
2011 First official language - English 49 27 4 9 7 2 2 80 16 212
2011 First official language - French 53 22 5 9 8 1 3 78 17 152

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 59 24 7 5 5 0 0 83 10 197
2017 First official language - French 62 25 8 2 1 1 1 88 4 136

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 61 21 9 5 2 1 0 83 8 197
2017 First official language - French 54 33 7 3 2 1 0 87 5 136

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 26 8 7 6 0 1 78 14 197
2017 First official language - French 51 32 8 6 2 1 0 84 8 136
2014 First official language - English 55 23 8 8 4 1 0 79 12 198
2014 First official language - French 55 30 9 2 3 1 0 86 5 142
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 28 11 9 2 7 7 74 13 55
2017 First official language - French 20 53 14 3 0 0 10 81 4 29
2014 First official language - English 40 40 10 0 2 2 8 88 2 61
2014 First official language - French 19 45 16 7 3 3 6 71 11 31

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 34 13 10 5 7 0 70 16 197
2017 First official language - French 27 34 19 14 4 3 0 63 18 136
2014 First official language - English 34 37 9 8 3 8 0 78 12 198
2014 First official language - French 23 41 21 6 3 6 0 68 10 142
2011 First official language - English 24 35 17 11 6 7 0 63 18 211
2011 First official language - French 20 34 20 11 9 6 0 57 21 153

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 35 14 20 6 2 0 59 26 197
2017 First official language - French 20 30 31 12 6 1 0 51 18 136
2014 First official language - English 30 41 13 10 4 2 0 72 15 198
2014 First official language - French 20 39 18 11 9 4 0 61 20 142
2011 First official language - English 29 33 12 14 11 0 0 63 25 211
2011 First official language - French 20 37 18 13 9 2 1 59 23 151
2008 First official language - English 23 37 17 12 9 2 1 61 22 161
2008 First official language - French 20 39 20 11 5 4 0 62 17 132

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 18 30 16 24 10 3 0 49 35 197
2017 First official language - French 18 20 30 21 8 4 0 39 30 136
2014 First official language - English 20 41 18 13 6 2 0 62 19 198
2014 First official language - French 14 34 29 14 4 5 0 50 19 142
2011 First official language - English 12 48 14 17 7 2 0 61 24 211
2011 First official language - French 17 41 22 11 7 3 0 60 18 152
2008 First official language - English 10 34 14 28 9 5 0 47 39 162
2008 First official language - French 8 41 18 17 7 8 0 54 26 133

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 29 19 17 8 5 0 53 27 197
2017 First official language - French 19 30 24 14 8 4 1 52 23 136
2014 First official language - English 24 33 20 10 7 6 0 61 18 198
2014 First official language - French 19 36 19 13 6 7 1 59 21 142
2011 First official language - English 23 35 15 14 11 2 0 59 26 211
2011 First official language - French 22 37 14 15 9 4 0 61 25 152
2008 First official language - English 18 32 15 18 9 9 0 55 29 162
2008 First official language - French 14 31 23 14 9 8 1 50 26 133

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 31 17 25 10 3 0 46 36 197
2017 First official language - French 16 28 25 21 7 2 0 45 29 134
2014 First official language - English 18 43 11 19 7 2 0 62 27 198
2014 First official language - French 14 38 22 16 7 3 0 54 24 142
2011 First official language - English 9 41 10 23 15 2 0 51 38 210
2011 First official language - French 20 35 18 15 10 2 0 56 25 151
2008 First official language - English 11 29 12 34 12 1 0 41 47 161
2008 First official language - French 10 44 13 22 11 2 0 54 33 133
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 39 18 16 4 0 0 62 20 195
2017 First official language - French 24 41 18 12 4 1 0 66 16 136
2014 First official language - English 31 45 7 13 3 0 0 76 16 198
2014 First official language - French 26 44 22 6 2 0 1 70 8 142
2011 First official language - English 34 49 8 5 5 0 0 82 10 210
2011 First official language - French 31 43 16 6 3 1 0 75 9 153

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 42 6 1 0 1 0 92 2 195
2017 First official language - French 37 40 13 5 2 3 0 79 7 136
2014 First official language - English 56 30 5 4 1 3 1 89 5 198
2014 First official language - French 30 49 12 4 1 4 0 82 5 142
2011 First official language - English 54 29 9 2 2 3 0 87 4 211
2011 First official language - French 38 40 13 5 1 3 1 80 6 153

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 42 7 8 3 3 1 81 12 195
2017 First official language - French 32 42 14 6 4 1 0 75 10 136
2014 First official language - English 41 29 16 8 3 2 0 72 11 198
2014 First official language - French 29 42 11 9 4 5 1 75 13 142
2011 First official language - English 47 27 10 8 4 4 1 78 12 209
2011 First official language - French 33 41 9 9 5 2 1 76 14 152
2008 First official language - English 28 34 11 12 7 6 2 67 21 162
2008 First official language - French 26 44 8 10 7 4 2 74 17 133

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 37 19 8 3 4 0 68 12 194
2017 First official language - French 22 38 22 11 2 5 0 64 14 136
2014 First official language - English 29 33 17 10 4 5 1 67 15 198
2014 First official language - French 13 33 28 11 5 10 1 51 17 142
2011 First official language - English 25 41 17 9 6 2 1 68 15 209
2011 First official language - French 21 36 24 9 3 7 1 62 12 152

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 13 19 21 11 12 19 5 42 31 195
2017 First official language - French 17 24 22 14 12 9 4 46 29 136
2014 First official language - English 18 20 13 14 14 15 4 48 36 198
2014 First official language - French 12 17 16 17 18 14 5 36 44 142
2011 First official language - English 14 23 19 13 15 11 5 43 33 211
2011 First official language - French 13 20 18 16 17 12 4 40 40 153

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 71 19 7 1 1 0 0 91 2 197
2017 First official language - French 36 30 13 13 6 1 1 67 19 136
2014 First official language - English 78 14 6 1 1 0 1 92 2 198
2014 First official language - French 37 31 11 14 6 0 0 69 20 142

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 74 18 5 0 0 2 0 94 1 197
2017 First official language - French 47 39 2 8 1 2 1 89 9 136
2014 First official language - English 85 11 2 1 0 0 0 97 1 198
2014 First official language - French 60 28 4 5 1 1 1 90 6 141
2011 First official language - English 82 14 2 0 0 1 0 98 0 211
2011 First official language - French 60 25 5 7 2 0 1 86 9 153
2008 First official language - English 78 15 3 1 1 1 2 96 1 162
2008 First official language - French 56 32 5 2 2 2 3 91 4 133

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 30 15 20 9 1 0 55 30 195
2017 First official language - French 27 37 17 12 4 2 0 66 17 136
2014 First official language - English 27 36 13 14 8 2 0 64 22 198
2014 First official language - French 28 44 13 7 5 2 0 74 12 142
2011 First official language - English 34 33 15 10 8 0 0 67 18 212
2011 First official language - French 33 34 17 8 6 1 0 68 15 153
2008 First official language - English 29 36 12 13 9 0 1 65 22 161
2008 First official language - French 28 39 18 9 4 2 1 68 13 133

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 28 11 18 16 2 1 53 35 197
2017 First official language - French 18 30 20 17 11 2 1 49 29 136
2014 First official language - English 15 26 13 26 16 2 3 43 43 198
2014 First official language - French 12 25 23 17 16 4 4 39 36 142
2011 First official language - English 18 29 16 16 19 0 2 48 36 211
2011 First official language - French 14 30 17 18 16 3 2 47 35 153
2008 First official language - English 16 35 13 16 17 2 1 52 34 161
2008 First official language - French 15 29 20 20 11 3 2 47 33 133

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 42 16 8 3 1 0 72 11 196
2017 First official language - French 25 43 16 7 3 6 0 72 11 136

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 36 11 5 1 3 0 82 7 197
2017 First official language - French 38 45 12 1 2 3 0 85 2 136
2014 First official language - English 50 25 13 4 0 7 0 81 4 198
2014 First official language - French 42 37 14 2 1 4 0 82 3 142

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 47 36 10 3 2 2 0 85 5 197
2017 First official language - French 41 45 9 3 2 1 0 87 4 136
2014 First official language - English 51 30 11 3 1 3 0 85 4 198
2014 First official language - French 43 42 10 2 2 1 0 86 4 142
2011 First official language - English 41 39 8 7 2 3 0 82 9 211
2011 First official language - French 40 42 9 5 2 1 0 84 8 151

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 35 8 4 2 0 0 86 6 196
2017 First official language - French 47 40 6 5 1 1 0 88 6 136
2014 First official language - English 61 29 7 3 1 0 0 90 4 198
2014 First official language - French 49 42 6 1 1 0 1 91 2 142
2011 First official language - English 50 37 5 5 2 0 0 88 7 211
2011 First official language - French 44 44 5 5 2 0 0 88 7 152
2008 First official language - English 49 35 10 3 3 0 0 84 6 162
2008 First official language - French 42 44 8 2 3 0 0 86 5 133

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 32 16 10 6 0 0 68 16 197
2017 First official language - French 35 34 20 6 5 0 1 69 11 136
2014 First official language - English 48 31 13 4 4 0 0 79 8 198
2014 First official language - French 43 36 13 2 4 2 0 81 6 142
2011 First official language - English 45 32 12 7 4 0 0 77 10 212
2011 First official language - French 41 38 13 3 4 1 0 79 7 153

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 35 16 10 6 0 0 69 15 195
2017 First official language - French 31 40 20 6 4 0 0 71 9 136
2014 First official language - English 44 35 10 7 3 0 0 79 10 198
2014 First official language - French 40 40 12 4 1 1 1 82 6 141
2011 First official language - English 42 37 11 5 5 0 0 80 10 211
2011 First official language - French 39 42 11 3 4 1 0 81 7 153
2008 First official language - English 40 40 8 7 5 0 0 80 12 161
2008 First official language - French 30 44 17 5 3 2 0 76 8 133

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 24 22 13 7 1 0 57 21 197
2017 First official language - French 30 30 20 11 7 1 1 62 18 135
2014 First official language - English 40 29 13 8 6 3 1 71 15 198
2014 First official language - French 35 32 19 5 4 5 0 70 10 142
2011 First official language - English 44 22 11 12 8 3 0 68 20 211
2011 First official language - French 38 27 15 9 8 3 0 67 18 153
2008 First official language - English 36 27 12 15 7 4 0 65 23 162
2008 First official language - French 28 29 19 11 5 8 1 61 18 133
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 First official language - English 24 29 47 196
2017 First official language - French 23 39 38 136
2014 First official language - English 30 35 35 198
2014 First official language - French 25 44 31 142
2011 First official language - English 27 42 31 212
2011 First official language - French 29 40 31 153

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 4 30 62 2 2 0 47
2017 First official language - French 9 35 52 4 0 0 30
2014 First official language - English 5 34 40 15 9999 7 59
2014 First official language - French 11 33 45 5 9999 5 36
2011 First official language - English 3 22 53 14 9999 7 58
2011 First official language - French 4 36 39 7 9999 14 44
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 15 85 195
2017 First official language - French 15 85 136
2014 First official language - English 14 86 196
2014 First official language - French 19 81 142

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 42 30
2017 First official language - French 48 21
2014 First official language - English 47 28
2014 First official language - French 61 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 80 30
2017 First official language - French 48 21
2014 First official language - English 57 28
2014 First official language - French 56 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 30
2017 First official language - French 0 21
2014 First official language - English 0 28
2014 First official language - French 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 30
2017 First official language - French 0 21
2014 First official language - English 0 28
2014 First official language - French 0 25

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 30
2014 First official language - French 0 25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 First official language - English 33 30
2017 First official language - French 43 21
2014 First official language - English 32 28
2014 First official language - French 39 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 First official language - English 43 30
2014 First official language - English 28 28
2014 First official language - French 36 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 First official language - English 46 30
2014 First official language - English 39 28
2014 First official language - French 21 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 First official language - English 30 30
2014 First official language - English 50 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 First official language - English 37 30
2014 First official language - English 21 28
2014 First official language - French 24 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 First official language - English 56 30
2017 First official language - French 47 21
2014 First official language - English 58 28
2014 First official language - French 76 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 First official language - English 26 30
2014 First official language - English 21 28
2014 First official language - French 24 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 30
2017 First official language - French 0 21
2014 First official language - English 0 28
2014 First official language - French 0 25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 21
2014 First official language - English 22 28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 30
2017 First official language - French 0 21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 First official language - English 33 30
2017 First official language - French 34 21
2014 First official language - English 21 28
2014 First official language - French 36 25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 53 30
2017 First official language - French 66 21
2014 First official language - English 35 28
2014 First official language - French 64 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 First official language - English 51 30
2014 First official language - English 21 28
2014 First official language - French 21 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - English 30 30
2017 First official language - French 28 21
2014 First official language - English 28 28
2014 First official language - French 40 25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 30
2017 First official language - French 0 21
2014 First official language - English 0 28
2014 First official language - French 0 25

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 30
2014 First official language - English 0 28
2014 First official language - French 0 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 20 30
2017 First official language - French 25 21
2014 First official language - English 40 28
2014 First official language - French 24 25

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 20 30
2014 First official language - English 19 28

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 20 30
2017 First official language - French 0 20
2014 First official language - English 0 28
2014 First official language - French 0 25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 26 30
2014 First official language - English 36 28
2014 First official language - French 24 25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 40 30
2017 First official language - French 50 20
2014 First official language - English 50 28
2014 First official language - French 28 25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 20
2014 First official language - English 0 28
2014 First official language - French 0 25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 60 30
2017 First official language - French 25 20
2014 First official language - English 57 28
2014 First official language - French 48 25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 20

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 30
2014 First official language - English 18 28

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 94 6 30
2017 First official language - French 95 5 21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 15 15 4 4 32 12 57 15 197
2017 First official language - French 12 21 15 3 6 31 12 58 15 136
2014 First official language - English 16 18 17 8 3 31 6 54 19 198
2014 First official language - French 10 15 19 7 6 36 8 44 23 142

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 31 21 5 2 9 1 69 8 195
2017 First official language - French 27 41 15 4 4 8 1 75 8 136
2014 First official language - English 30 32 19 4 3 12 1 70 8 198
2014 First official language - French 24 38 18 6 1 11 2 71 8 142
2011 First official language - English 41 35 12 8 1 2 0 78 10 212
2011 First official language - French 43 32 13 7 1 5 0 78 8 152
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 14 8 3 2 6 55 65 15 196
2017 First official language - French 12 22 9 6 1 1 49 67 15 136
2014 First official language - English 8 18 8 3 1 4 58 68 12 198
2014 First official language - French 9 19 14 4 2 2 50 58 13 142
2011 First official language - English 10 19 6 4 2 3 55 71 16 212
2011 First official language - French 9 20 11 3 4 3 50 61 15 153
2008 First official language - English 10 26 7 7 4 7 39 66 20 162
2008 First official language - French 11 27 5 5 2 3 48 77 14 133

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 4 3 7 1 0 15 69 44 12 194
2017 First official language - French 3 5 9 1 0 7 76 45 4 136
2014 First official language - English 2 4 8 1 0 12 74 36 7 198
2014 First official language - French 2 5 10 0 0 10 72 40 0 142
2011 First official language - English 1 4 13 1 1 10 69 25 12 212
2011 First official language - French 6 5 5 3 1 14 67 55 17 153

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 13 9 6 2 0 14 56 73 8 196
2017 First official language - French 17 14 6 1 1 8 52 80 4 136
2014 First official language - English 11 9 8 1 1 12 59 68 5 198
2014 First official language - French 13 16 7 1 1 10 53 76 6 142
2011 First official language - English 12 9 8 1 2 9 59 66 10 212
2011 First official language - French 13 10 9 2 1 10 55 68 7 152
2008 First official language - English 20 15 8 2 0 15 39 77 5 163
2008 First official language - French 17 17 6 3 2 8 47 76 10 132

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 9 6 0 0 17 57 74 2 193
2017 First official language - French 14 13 11 0 0 10 52 71 0 136
2014 First official language - English 10 10 10 1 1 10 59 63 5 198
2014 First official language - French 14 15 6 1 1 10 52 76 8 142
2011 First official language - English 10 11 9 1 1 10 57 64 7 211
2011 First official language - French 12 9 11 2 1 12 53 62 8 152
2008 First official language - English 24 13 7 1 3 12 40 77 9 162
2008 First official language - French 17 16 8 4 2 6 48 70 11 132
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 6 94 197
2017 First official language - French 6 94 134
2014 First official language - English 4 96 197
2014 First official language - French 6 94 142

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 48 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 92 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 First official language - English 49 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 First official language - English 52 12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 67 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 40 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 66 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 83 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 84 16 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 10 10 2 2 48 13 65 10 194
2017 First official language - French 15 15 19 2 2 37 10 56 8 136
2014 First official language - English 15 10 16 2 1 47 10 57 6 198
2014 First official language - French 8 18 18 1 1 48 6 55 5 142

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 31 13 3 1 17 2 78 6 197
2017 First official language - French 25 28 20 3 1 20 4 69 6 136
2014 First official language - English 31 27 13 2 1 24 3 79 3 197
2014 First official language - French 21 33 16 2 1 23 4 74 4 142
2011 First official language - English 42 34 12 1 1 10 0 84 2 211
2011 First official language - French 38 36 13 4 2 8 0 80 6 152
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 27 11 4 5 0 0 81 9 196
2017 First official language - French 53 23 9 5 4 0 6 81 9 135

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 26 25 17 16 0 0 41 33 197
2017 First official language - French 14 26 27 19 14 0 1 40 33 136

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 30 28 16 13 0 0 44 28 197
2017 First official language - French 18 26 30 15 10 0 1 45 26 136

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 27 24 14 19 0 0 43 34 197
2017 First official language - French 19 20 28 18 14 0 1 39 32 135

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 28 16 13 8 0 1 62 22 197
2017 First official language - French 36 24 19 8 9 0 4 63 18 136

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 23 23 12 11 0 0 54 23 195
2017 First official language - French 32 27 22 12 7 0 0 59 19 136

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 31 21 14 6 0 1 59 20 195
2017 First official language - French 24 42 22 7 4 0 0 66 12 136

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 24 24 25 15 0 0 35 41 195
2017 First official language - French 15 36 19 20 11 0 0 51 31 136

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 25 29 18 11 0 0 42 29 195
2017 First official language - French 27 35 17 15 5 0 1 62 21 136

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 28 18 12 6 0 0 64 18 195
2017 First official language - French 34 35 17 7 8 0 0 68 15 135

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 64 17 12 4 2 0 1 82 6 197
2017 First official language - French 69 19 7 1 0 0 4 92 1 135

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 74 12 4 5 2 1 2 88 8 197
2017 First official language - French 79 10 4 0 3 0 4 93 3 136

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 56 27 12 2 1 0 1 84 3 196
2017 First official language - French 61 24 9 1 2 0 3 87 4 136

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 56 21 12 5 6 0 1 78 11 196
2017 First official language - French 67 19 7 1 4 0 2 87 5 136

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 57 15 6 0 1 0 20 91 2 197
2017 First official language - French 60 10 5 1 1 0 24 91 3 136

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 68 15 10 1 0 0 6 88 2 196
2017 First official language - French 81 9 3 1 1 0 6 95 2 135

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 22 12 6 5 0 2 76 12 197
2017 First official language - French 71 15 6 4 3 0 1 87 7 136

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 59 24 12 3 1 0 1 83 4 197
2017 First official language - French 55 26 11 2 4 0 2 82 6 136

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 9 31 32 20 7 0 0 41 27 197
2017 First official language - French 9 26 41 19 4 0 0 35 23 136

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 9 25 31 26 8 0 0 34 35 196
2017 First official language - French 8 24 33 22 11 2 0 34 33 135

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 35 8 2 3 1 0 87 5 196
2017 First official language - French 45 40 12 2 1 1 0 86 2 135

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 36 10 17 15 2 0 57 33 197
2017 First official language - French 21 40 18 12 8 1 0 61 21 136
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 16 84 197
2017 First official language - French 14 86 136
2014 First official language - English 14 86 198
2014 First official language - French 13 87 142

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 85 15 29
2017 First official language - French 90 10 18
2014 First official language - English 75 25 28
2014 First official language - French 84 16 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 38 7 10 0 0 0 83 10 24
2017 First official language - French 68 32 0 0 0 0 0 100 0 16
2014 First official language - English 71 19 5 0 0 0 5 95 0 21
2014 First official language - French 66 27 7 0 0 0 0 93 0 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 60 25 7 2 3 2 1 62 38 197
2017 First official language - French 65 23 6 1 2 1 3 67 33 136

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 30 72
2017 First official language - French 28 43

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 23 72
2017 First official language - French 26 43

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 72
2017 First official language - French 14 43

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 35 72
2017 First official language - French 26 43

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 72
2017 First official language - French 9 43

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 33 72
2017 First official language - French 32 43

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 First official language - English 14 67 12 0 3 5 70
2017 First official language - French 19 66 9 7 0 0 44

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 21 6 9 5 1 4 78 15 72
2017 First official language - French 37 34 12 7 2 0 9 77 10 44

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 8 7 10 13 11 11 41 30 48 72
2017 First official language - French 7 9 9 12 9 9 45 35 44 44
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