2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 42 0 5 0 0 0 95 5 56
2017 3 to 10 years in the federal public service 37 48 3 8 4 0 0 85 12 137
2017 11 to 20 years in the federal public service 36 54 3 4 3 0 0 90 8 115
2017 More than 20 years in the federal public service 57 33 5 5 0 0 0 91 5 21
2014 Less than 3 years in the federal public service 33 55 0 12 0 0 0 88 12 23
2014 3 to 10 years in the federal public service 40 48 2 8 1 0 0 88 10 176
2014 11 to 20 years in the federal public service 49 41 1 7 2 0 0 91 8 107
2014 More than 20 years in the federal public service 50 36 7 4 4 0 0 86 7 28
2011 Less than 3 years in the federal public service 39 47 6 4 4 0 0 86 8 71
2011 3 to 10 years in the federal public service 47 48 2 2 2 0 0 94 4 193
2011 11 to 20 years in the federal public service 48 36 4 9 3 0 0 84 12 69
2011 More than 20 years in the federal public service 57 36 3 0 3 0 0 93 3 30
2008 Less than 3 years in the federal public service 41 47 4 6 2 0 0 88 9 81
2008 3 to 10 years in the federal public service 38 54 2 3 3 0 0 92 6 137
2008 11 to 20 years in the federal public service 66 32 0 2 0 0 0 98 2 41
2008 More than 20 years in the federal public service 55 31 7 3 3 0 0 86 7 29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 15 0 0 2 4 0 98 2 56
2017 3 to 10 years in the federal public service 72 20 2 3 2 0 1 93 5 136
2017 11 to 20 years in the federal public service 65 22 8 2 2 0 0 87 5 114
2017 More than 20 years in the federal public service 62 19 14 5 0 0 0 81 5 21
2014 Less than 3 years in the federal public service 84 4 4 8 0 0 0 88 8 23
2014 3 to 10 years in the federal public service 76 18 2 1 2 1 1 95 3 176
2014 11 to 20 years in the federal public service 72 22 4 1 1 0 0 94 2 107
2014 More than 20 years in the federal public service 60 25 7 4 4 0 0 86 7 28
2011 Less than 3 years in the federal public service 80 15 1 3 0 0 0 96 3 71
2011 3 to 10 years in the federal public service 73 21 2 2 2 1 1 95 3 193
2011 11 to 20 years in the federal public service 74 19 5 1 0 1 0 94 1 69
2011 More than 20 years in the federal public service 74 23 0 3 0 0 0 97 3 30
2008 Less than 3 years in the federal public service 66 15 8 6 4 0 1 82 10 80
2008 3 to 10 years in the federal public service 69 25 2 3 1 0 0 94 4 137
2008 11 to 20 years in the federal public service 80 10 5 5 0 0 0 90 5 41
2008 More than 20 years in the federal public service 62 24 7 3 3 0 0 86 7 29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 72 8 10 5 6 0 0 80 11 56
2017 3 to 10 years in the federal public service 58 25 5 6 6 0 0 83 12 136
2017 11 to 20 years in the federal public service 55 23 7 10 5 0 0 78 15 115
2017 More than 20 years in the federal public service 43 32 10 15 0 0 0 76 15 21
2014 Less than 3 years in the federal public service 67 16 4 13 0 0 0 83 13 23
2014 3 to 10 years in the federal public service 61 20 6 7 6 0 1 81 13 176
2014 11 to 20 years in the federal public service 57 23 4 13 3 0 0 80 16 107
2014 More than 20 years in the federal public service 50 22 7 14 7 0 0 72 21 28
2011 Less than 3 years in the federal public service 70 19 3 1 7 0 0 89 8 70
2011 3 to 10 years in the federal public service 61 24 3 8 4 0 0 86 12 193
2011 11 to 20 years in the federal public service 59 19 6 10 6 0 0 78 16 69
2011 More than 20 years in the federal public service 54 33 0 13 0 0 0 87 13 30
2008 Less than 3 years in the federal public service 59 16 8 11 5 0 1 76 16 80
2008 3 to 10 years in the federal public service 55 25 6 9 5 0 0 80 14 135
2008 11 to 20 years in the federal public service 61 12 15 5 7 0 0 73 12 41
2008 More than 20 years in the federal public service 59 28 0 3 10 0 0 86 14 29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 31 6 13 0 0 0 81 13 56
2017 3 to 10 years in the federal public service 48 35 6 7 4 0 0 83 11 136
2017 11 to 20 years in the federal public service 50 35 4 8 2 0 0 85 11 115
2017 More than 20 years in the federal public service 48 43 0 5 5 0 0 90 10 21
2014 Less than 3 years in the federal public service 76 12 4 4 4 0 0 88 8 23
2014 3 to 10 years in the federal public service 54 29 6 6 5 0 0 83 11 176
2014 11 to 20 years in the federal public service 52 41 2 5 0 0 0 93 5 107
2014 More than 20 years in the federal public service 71 18 7 0 4 0 0 89 4 28
2011 Less than 3 years in the federal public service 39 37 10 11 3 0 0 76 14 70
2011 3 to 10 years in the federal public service 44 39 5 9 3 0 0 83 12 193
2011 11 to 20 years in the federal public service 53 25 7 7 7 0 0 78 15 68
2011 More than 20 years in the federal public service 60 30 0 7 3 0 0 90 10 30

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 32 24 13 2 0 0 61 14 56
2017 3 to 10 years in the federal public service 29 41 7 13 10 0 0 70 23 136
2017 11 to 20 years in the federal public service 28 40 15 13 4 0 0 68 17 115
2017 More than 20 years in the federal public service 53 38 5 0 5 0 0 91 5 21
2014 Less than 3 years in the federal public service 31 40 8 17 4 0 0 71 21 23
2014 3 to 10 years in the federal public service 33 39 15 11 3 0 0 71 13 176
2014 11 to 20 years in the federal public service 33 51 9 7 0 0 0 84 7 107
2014 More than 20 years in the federal public service 46 36 7 7 0 0 4 85 7 28
2011 Less than 3 years in the federal public service 38 42 9 6 6 0 0 80 11 71
2011 3 to 10 years in the federal public service 37 40 9 8 5 0 1 78 14 192
2011 11 to 20 years in the federal public service 39 40 9 4 6 0 1 81 10 69
2011 More than 20 years in the federal public service 41 49 3 7 0 0 0 90 7 30
2008 Less than 3 years in the federal public service 42 32 7 15 2 1 0 75 18 81
2008 3 to 10 years in the federal public service 20 51 7 14 5 1 1 73 20 138
2008 11 to 20 years in the federal public service 36 40 5 12 5 0 2 78 17 42
2008 More than 20 years in the federal public service 45 31 14 3 3 0 3 79 7 29

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 36 8 5 2 0 0 86 6 56
2017 3 to 10 years in the federal public service 36 43 13 5 3 0 0 79 8 136
2017 11 to 20 years in the federal public service 35 45 7 10 2 0 0 80 13 115
2017 More than 20 years in the federal public service 57 33 0 9 0 0 0 91 9 21
2014 Less than 3 years in the federal public service 44 38 8 4 5 0 0 83 9 23
2014 3 to 10 years in the federal public service 37 44 10 6 2 0 0 81 8 176
2014 11 to 20 years in the federal public service 36 43 8 8 5 0 0 79 12 107
2014 More than 20 years in the federal public service 64 33 4 0 0 0 0 96 0 28
2011 Less than 3 years in the federal public service 38 37 14 8 3 0 0 75 11 71
2011 3 to 10 years in the federal public service 45 32 12 8 4 0 0 77 11 193
2011 11 to 20 years in the federal public service 47 29 12 7 6 0 0 75 13 69
2011 More than 20 years in the federal public service 47 40 7 3 3 0 0 87 7 30
2008 Less than 3 years in the federal public service 38 42 14 2 4 0 0 80 6 81
2008 3 to 10 years in the federal public service 31 44 11 11 4 0 0 74 15 137
2008 11 to 20 years in the federal public service 36 45 7 12 0 0 0 81 12 42
2008 More than 20 years in the federal public service 38 45 3 7 7 0 0 83 14 29

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 32 6 5 0 0 0 89 5 56
2017 3 to 10 years in the federal public service 45 37 11 4 2 0 0 82 6 136
2017 11 to 20 years in the federal public service 45 41 7 5 2 0 0 86 7 114
2017 More than 20 years in the federal public service 68 28 0 0 5 0 0 95 5 21
2014 Less than 3 years in the federal public service 59 16 12 8 5 0 0 75 13 23
2014 3 to 10 years in the federal public service 48 37 8 7 1 0 0 84 7 176
2014 11 to 20 years in the federal public service 44 45 6 2 3 0 0 89 5 107
2014 More than 20 years in the federal public service 64 33 4 0 0 0 0 96 0 28
2011 Less than 3 years in the federal public service 42 32 11 13 1 0 0 75 14 71
2011 3 to 10 years in the federal public service 47 35 9 6 2 0 0 82 8 193
2011 11 to 20 years in the federal public service 47 36 6 7 4 0 0 83 12 69
2011 More than 20 years in the federal public service 54 40 7 0 0 0 0 93 0 30
2008 Less than 3 years in the federal public service 46 38 7 6 2 0 0 84 9 81
2008 3 to 10 years in the federal public service 46 43 6 4 2 0 0 88 6 138
2008 11 to 20 years in the federal public service 55 29 2 12 2 0 0 83 14 42
2008 More than 20 years in the federal public service 59 24 10 7 0 0 0 83 7 29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 27 13 6 0 0 0 80 6 56
2017 3 to 10 years in the federal public service 49 38 4 6 2 1 0 87 8 134
2017 11 to 20 years in the federal public service 50 39 5 3 3 0 0 89 6 114
2017 More than 20 years in the federal public service 57 38 0 5 0 0 0 95 5 21
2014 Less than 3 years in the federal public service 67 20 13 0 0 0 0 87 0 23
2014 3 to 10 years in the federal public service 55 35 6 1 2 1 0 91 3 175
2014 11 to 20 years in the federal public service 60 36 3 1 0 0 0 96 1 107
2014 More than 20 years in the federal public service 68 25 7 0 0 0 0 93 0 28

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 26 6 2 2 0 0 90 3 56
2017 3 to 10 years in the federal public service 42 34 4 15 5 0 0 75 20 136
2017 11 to 20 years in the federal public service 45 32 8 5 10 0 0 77 15 115
2017 More than 20 years in the federal public service 43 38 9 0 9 0 0 81 9 21
2014 Less than 3 years in the federal public service 71 17 8 4 0 0 0 88 4 23
2014 3 to 10 years in the federal public service 50 29 8 8 3 0 2 80 12 174
2014 11 to 20 years in the federal public service 44 37 12 4 3 0 0 81 6 107
2014 More than 20 years in the federal public service 57 25 7 7 4 0 0 82 11 28
2011 Less than 3 years in the federal public service 55 27 10 7 1 0 0 82 8 71
2011 3 to 10 years in the federal public service 42 36 7 9 6 0 1 79 15 193
2011 11 to 20 years in the federal public service 36 39 9 11 6 0 0 75 16 69
2011 More than 20 years in the federal public service 51 30 7 13 0 0 0 80 13 30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 30 14 5 5 4 12 72 11 56
2017 3 to 10 years in the federal public service 31 27 6 10 9 0 18 70 23 135
2017 11 to 20 years in the federal public service 29 20 7 11 11 0 23 62 29 115
2017 More than 20 years in the federal public service 47 14 0 5 15 0 20 76 24 21
2014 Less than 3 years in the federal public service 35 8 28 8 4 4 13 52 15 23
2014 3 to 10 years in the federal public service 33 20 12 11 9 3 12 62 24 176
2014 11 to 20 years in the federal public service 29 26 8 11 10 3 13 66 25 107
2014 More than 20 years in the federal public service 29 39 4 7 0 7 14 87 9 28
2011 Less than 3 years in the federal public service 28 21 6 13 15 4 13 59 34 71
2011 3 to 10 years in the federal public service 20 24 12 13 17 1 14 50 36 193
2011 11 to 20 years in the federal public service 10 22 10 13 21 0 25 42 45 69
2011 More than 20 years in the federal public service 20 7 10 10 20 0 34 40 45 30
2008 Less than 3 years in the federal public service 38 16 4 12 6 5 19 71 24 81
2008 3 to 10 years in the federal public service 32 25 7 11 6 1 18 70 21 137
2008 11 to 20 years in the federal public service 21 29 7 5 12 0 26 68 23 42
2008 More than 20 years in the federal public service 14 31 14 10 17 0 14 52 32 29

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 47 11 5 0 0 0 84 5 56
2017 3 to 10 years in the federal public service 27 46 12 9 6 0 0 73 16 137
2017 11 to 20 years in the federal public service 28 51 9 8 3 0 0 80 11 115
2017 More than 20 years in the federal public service 39 38 9 14 0 0 0 77 14 21
2014 Less than 3 years in the federal public service 32 42 16 9 0 0 0 75 9 23
2014 3 to 10 years in the federal public service 33 46 11 7 3 0 0 79 11 176
2014 11 to 20 years in the federal public service 37 43 9 6 6 0 0 80 11 107
2014 More than 20 years in the federal public service 50 43 4 4 0 0 0 93 4 28
2011 Less than 3 years in the federal public service 32 37 13 15 3 0 0 69 18 71
2011 3 to 10 years in the federal public service 35 43 9 11 3 0 0 77 13 193
2011 11 to 20 years in the federal public service 30 43 13 9 4 0 0 74 13 69
2011 More than 20 years in the federal public service 41 43 10 0 7 0 0 83 7 30
2008 Less than 3 years in the federal public service 31 45 10 9 5 0 0 76 14 80
2008 3 to 10 years in the federal public service 32 47 12 8 1 0 0 79 9 138
2008 11 to 20 years in the federal public service 36 43 2 17 2 0 0 79 19 42
2008 More than 20 years in the federal public service 36 46 11 0 7 0 0 82 7 28

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 33 6 3 4 0 0 86 8 56
2017 3 to 10 years in the federal public service 28 41 13 9 8 0 0 69 18 137
2017 11 to 20 years in the federal public service 28 41 15 13 3 0 0 69 16 115
2017 More than 20 years in the federal public service 14 48 19 14 5 0 0 62 19 21
2014 Less than 3 years in the federal public service 49 42 4 4 0 0 0 92 4 22
2014 3 to 10 years in the federal public service 32 37 13 13 6 0 0 68 19 175
2014 11 to 20 years in the federal public service 34 36 10 16 5 0 0 69 21 107
2014 More than 20 years in the federal public service 32 50 11 7 0 0 0 82 7 28
2011 Less than 3 years in the federal public service 31 42 14 8 4 0 0 73 13 71
2011 3 to 10 years in the federal public service 35 39 11 9 6 1 0 74 15 192
2011 11 to 20 years in the federal public service 30 41 9 10 11 0 0 71 21 69
2011 More than 20 years in the federal public service 44 23 13 13 7 0 0 67 20 30

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 33 12 13 2 0 0 73 14 56
2017 3 to 10 years in the federal public service 23 44 11 14 8 0 0 66 23 137
2017 11 to 20 years in the federal public service 27 47 14 8 3 0 0 74 12 115
2017 More than 20 years in the federal public service 23 57 0 15 5 0 0 81 19 21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 46 2 3 2 0 0 94 5 56
2017 3 to 10 years in the federal public service 41 40 7 9 3 0 0 80 12 137
2017 11 to 20 years in the federal public service 39 43 12 4 2 1 0 82 6 115
2017 More than 20 years in the federal public service 44 42 5 5 5 0 0 86 9 21
2014 Less than 3 years in the federal public service 68 24 4 0 4 0 0 92 4 23
2014 3 to 10 years in the federal public service 44 38 10 7 2 0 0 82 8 176
2014 11 to 20 years in the federal public service 43 46 7 3 2 0 0 89 5 107
2014 More than 20 years in the federal public service 57 32 11 0 0 0 0 89 0 28
2011 Less than 3 years in the federal public service 42 45 10 1 1 0 0 87 3 71
2011 3 to 10 years in the federal public service 44 42 6 7 2 0 0 85 8 192
2011 11 to 20 years in the federal public service 42 47 6 1 4 0 0 88 6 69
2011 More than 20 years in the federal public service 51 39 10 0 0 0 0 90 0 30
2008 Less than 3 years in the federal public service 46 39 9 4 3 0 0 85 6 80
2008 3 to 10 years in the federal public service 50 41 5 3 1 0 0 91 4 138
2008 11 to 20 years in the federal public service 57 29 5 10 0 0 0 86 10 42
2008 More than 20 years in the federal public service 46 46 0 4 4 0 0 93 7 28

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 32 14 2 0 0 0 85 2 56
2017 3 to 10 years in the federal public service 26 43 14 7 11 0 0 68 18 137
2017 11 to 20 years in the federal public service 24 40 21 9 6 0 0 64 15 115
2017 More than 20 years in the federal public service 19 62 10 5 5 0 0 81 9 21

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 36 14 2 0 0 0 84 2 56
2017 3 to 10 years in the federal public service 50 35 11 2 2 0 0 84 5 136
2017 11 to 20 years in the federal public service 45 42 11 2 0 0 0 87 2 115
2017 More than 20 years in the federal public service 39 47 9 5 0 0 0 86 5 21
2014 Less than 3 years in the federal public service 75 16 9 0 0 0 0 91 0 23
2014 3 to 10 years in the federal public service 65 27 6 2 1 0 0 91 3 176
2014 11 to 20 years in the federal public service 67 25 7 2 0 0 0 92 2 106
2014 More than 20 years in the federal public service 64 29 7 0 0 0 0 93 0 28
2011 Less than 3 years in the federal public service 63 27 6 4 0 0 0 90 4 71
2011 3 to 10 years in the federal public service 56 34 7 1 1 1 0 91 2 192
2011 11 to 20 years in the federal public service 65 28 4 1 1 0 0 93 3 68
2011 More than 20 years in the federal public service 74 20 7 0 0 0 0 93 0 30

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 36 14 8 0 0 0 78 8 56
2017 3 to 10 years in the federal public service 27 44 13 11 6 0 0 70 17 136
2017 11 to 20 years in the federal public service 30 51 13 3 3 0 0 82 5 115
2017 More than 20 years in the federal public service 38 34 9 9 9 0 0 72 19 21
2014 Less than 3 years in the federal public service 35 45 8 4 8 0 0 80 12 23
2014 3 to 10 years in the federal public service 26 42 16 11 4 0 1 69 15 176
2014 11 to 20 years in the federal public service 26 46 13 12 3 0 0 72 15 107
2014 More than 20 years in the federal public service 33 49 11 4 0 4 0 85 4 28
2011 Less than 3 years in the federal public service 31 44 11 13 1 0 0 74 14 71
2011 3 to 10 years in the federal public service 37 40 9 9 4 0 1 77 13 191
2011 11 to 20 years in the federal public service 33 39 9 10 9 0 0 72 19 69
2011 More than 20 years in the federal public service 37 36 10 10 7 0 0 74 17 30

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 26 17 2 0 0 0 81 2 56
2017 3 to 10 years in the federal public service 33 38 9 12 7 0 1 72 19 136
2017 11 to 20 years in the federal public service 34 44 15 5 2 0 0 79 7 115
2017 More than 20 years in the federal public service 53 24 14 0 9 0 0 77 9 21
2014 Less than 3 years in the federal public service 63 12 16 4 4 0 0 75 8 23
2014 3 to 10 years in the federal public service 36 39 15 6 3 0 1 75 10 176
2014 11 to 20 years in the federal public service 36 37 13 11 2 0 0 74 13 107
2014 More than 20 years in the federal public service 40 46 11 4 0 0 0 86 4 28

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 37 8 2 4 0 0 86 6 56
2017 3 to 10 years in the federal public service 32 40 10 12 6 0 0 71 19 136
2017 11 to 20 years in the federal public service 32 44 15 6 4 0 0 75 10 115
2017 More than 20 years in the federal public service 48 28 15 5 5 0 0 76 9 21
2014 Less than 3 years in the federal public service 67 17 16 0 0 0 0 84 0 23
2014 3 to 10 years in the federal public service 39 36 17 6 3 0 1 75 8 176
2014 11 to 20 years in the federal public service 39 38 12 8 3 0 0 77 11 107
2014 More than 20 years in the federal public service 39 50 7 4 0 0 0 89 4 28
2011 Less than 3 years in the federal public service 44 36 11 6 3 0 0 80 9 70
2011 3 to 10 years in the federal public service 41 38 11 7 2 0 0 80 9 192
2011 11 to 20 years in the federal public service 35 36 9 12 4 3 1 74 17 69
2011 More than 20 years in the federal public service 41 40 7 10 3 0 0 80 13 30

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 33 10 4 2 0 0 84 6 56
2017 3 to 10 years in the federal public service 33 46 10 5 6 0 0 79 11 135
2017 11 to 20 years in the federal public service 34 48 12 3 3 0 0 82 6 115
2017 More than 20 years in the federal public service 48 38 9 5 0 0 0 86 5 21
2014 Less than 3 years in the federal public service 63 24 8 5 0 0 0 87 5 23
2014 3 to 10 years in the federal public service 39 46 7 5 3 1 0 85 8 176
2014 11 to 20 years in the federal public service 42 38 8 8 4 0 0 80 11 107
2014 More than 20 years in the federal public service 57 32 4 4 0 4 0 93 4 28
2011 Less than 3 years in the federal public service 35 42 13 8 1 0 0 78 10 71
2011 3 to 10 years in the federal public service 43 37 10 7 2 1 0 80 9 192
2011 11 to 20 years in the federal public service 38 42 11 4 4 0 0 80 9 69
2011 More than 20 years in the federal public service 47 40 7 3 3 0 0 87 7 30
2008 Less than 3 years in the federal public service 43 40 11 5 1 0 0 83 6 80
2008 3 to 10 years in the federal public service 37 51 7 3 2 0 0 88 5 138
2008 11 to 20 years in the federal public service 48 33 5 12 2 0 0 81 14 42
2008 More than 20 years in the federal public service 41 45 7 3 3 0 0 86 7 29

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 37 5 5 6 2 0 84 11 56
2017 3 to 10 years in the federal public service 26 34 19 16 4 0 1 61 20 137
2017 11 to 20 years in the federal public service 20 33 28 9 10 0 0 53 19 115
2017 More than 20 years in the federal public service 14 57 19 10 0 0 0 71 10 21
2014 Less than 3 years in the federal public service 56 28 12 4 0 0 0 84 4 23
2014 3 to 10 years in the federal public service 33 39 13 9 3 0 2 74 13 176
2014 11 to 20 years in the federal public service 29 36 16 11 8 0 0 65 19 107
2014 More than 20 years in the federal public service 29 25 39 4 3 0 0 54 7 28
2011 Less than 3 years in the federal public service 41 38 17 0 4 0 0 79 4 71
2011 3 to 10 years in the federal public service 38 32 17 7 5 0 0 70 13 192
2011 11 to 20 years in the federal public service 33 23 28 12 4 0 0 56 16 69
2011 More than 20 years in the federal public service 23 30 31 13 3 0 0 53 17 30
2008 Less than 3 years in the federal public service 46 34 11 6 3 0 0 80 9 80
2008 3 to 10 years in the federal public service 26 33 22 14 4 0 0 59 18 138
2008 11 to 20 years in the federal public service 31 33 19 10 7 0 0 64 17 42
2008 More than 20 years in the federal public service 10 17 41 24 7 0 0 28 31 29

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 16 26 35 10 5 0 8 16 45 54
2017 3 to 10 years in the federal public service 20 38 26 9 3 0 4 12 61 137
2017 11 to 20 years in the federal public service 15 47 27 5 5 0 1 10 63 115
2017 More than 20 years in the federal public service 14 34 38 5 9 0 0 14 48 21
2014 Less than 3 years in the federal public service 0 12 36 48 4 0 0 52 12 23
2014 3 to 10 years in the federal public service 9 30 33 17 10 0 2 27 39 176
2014 11 to 20 years in the federal public service 7 32 41 16 4 0 1 20 39 107
2014 More than 20 years in the federal public service 7 25 46 4 11 0 7 16 35 28
2011 Less than 3 years in the federal public service 10 20 35 18 13 1 3 32 31 71
2011 3 to 10 years in the federal public service 13 17 42 21 5 0 2 27 31 192
2011 11 to 20 years in the federal public service 9 38 29 16 4 0 4 21 49 69
2011 More than 20 years in the federal public service 7 26 39 21 3 0 3 25 34 30
2008 Less than 3 years in the federal public service 14 12 37 20 12 0 5 34 27 81
2008 3 to 10 years in the federal public service 7 34 33 15 7 0 4 23 42 138
2008 11 to 20 years in the federal public service 10 24 48 14 5 0 0 19 33 42
2008 More than 20 years in the federal public service 10 28 52 10 0 0 0 10 38 29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 14 20 30 8 15 7 6 27 39 55
2017 3 to 10 years in the federal public service 25 29 27 10 5 1 4 15 56 137
2017 11 to 20 years in the federal public service 22 36 31 6 4 1 0 10 58 114
2017 More than 20 years in the federal public service 29 30 14 14 9 0 5 24 61 21
2014 Less than 3 years in the federal public service 0 20 28 20 23 8 0 48 22 23
2014 3 to 10 years in the federal public service 11 20 26 28 12 0 2 42 32 175
2014 11 to 20 years in the federal public service 8 29 35 19 6 0 3 26 39 107
2014 More than 20 years in the federal public service 4 21 40 14 11 4 7 28 28 28
2011 Less than 3 years in the federal public service 8 13 22 31 22 0 3 55 22 71
2011 3 to 10 years in the federal public service 9 18 33 25 12 0 2 38 28 192
2011 11 to 20 years in the federal public service 12 23 25 26 9 0 6 37 37 69
2011 More than 20 years in the federal public service 7 17 33 26 10 0 7 39 25 30
2008 Less than 3 years in the federal public service 8 16 25 24 19 1 6 47 26 79
2008 3 to 10 years in the federal public service 10 15 36 23 12 1 3 37 26 138
2008 11 to 20 years in the federal public service 7 29 38 14 10 0 2 24 37 42
2008 More than 20 years in the federal public service 7 41 24 10 7 10 0 19 54 29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 31 20 28 5 6 3 36 41 56
2017 3 to 10 years in the federal public service 17 22 39 15 6 0 2 21 39 137
2017 11 to 20 years in the federal public service 10 32 31 20 3 0 3 24 44 114
2017 More than 20 years in the federal public service 14 9 52 15 9 0 0 24 24 21
2014 Less than 3 years in the federal public service 4 32 37 19 4 0 4 24 38 23
2014 3 to 10 years in the federal public service 12 22 36 20 6 1 3 27 35 174
2014 11 to 20 years in the federal public service 8 25 36 17 8 2 3 26 35 107
2014 More than 20 years in the federal public service 3 22 42 11 7 4 11 21 29 28
2011 Less than 3 years in the federal public service 15 15 46 14 8 0 0 23 31 71
2011 3 to 10 years in the federal public service 14 23 35 16 9 1 2 26 38 191
2011 11 to 20 years in the federal public service 13 25 31 20 6 0 6 28 40 69
2011 More than 20 years in the federal public service 7 23 36 10 14 3 7 27 33 30
2008 Less than 3 years in the federal public service 11 26 26 23 8 0 6 32 40 80
2008 3 to 10 years in the federal public service 15 24 31 20 6 1 4 27 41 138
2008 11 to 20 years in the federal public service 10 27 37 20 5 2 0 25 38 41
2008 More than 20 years in the federal public service 17 31 34 10 3 0 3 14 50 29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 2 10 38 29 14 0 8 46 13 54
2017 3 to 10 years in the federal public service 12 22 41 20 4 0 2 24 35 135
2017 11 to 20 years in the federal public service 11 22 44 17 5 0 1 22 33 114
2017 More than 20 years in the federal public service 14 34 47 0 5 0 0 5 48 21
2014 Less than 3 years in the federal public service 0 13 25 30 32 0 0 62 13 22
2014 3 to 10 years in the federal public service 8 14 36 31 9 0 2 41 22 174
2014 11 to 20 years in the federal public service 5 19 32 36 9 0 0 45 23 106
2014 More than 20 years in the federal public service 7 29 40 7 14 0 4 22 37 28
2011 Less than 3 years in the federal public service 1 4 38 35 22 0 0 56 6 69
2011 3 to 10 years in the federal public service 6 15 31 31 15 1 2 47 21 189
2011 11 to 20 years in the federal public service 9 17 47 18 3 1 6 22 27 68
2011 More than 20 years in the federal public service 3 26 40 27 3 0 0 30 30 30
2008 Less than 3 years in the federal public service 8 8 29 31 20 0 5 54 16 80
2008 3 to 10 years in the federal public service 6 19 37 28 7 1 3 36 26 137
2008 11 to 20 years in the federal public service 10 33 29 19 7 2 0 27 44 42
2008 More than 20 years in the federal public service 14 34 34 17 0 0 0 17 48 29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 8 18 33 15 9 5 56 22 55
2017 3 to 10 years in the federal public service 15 24 35 14 6 0 6 21 41 137
2017 11 to 20 years in the federal public service 15 31 34 10 6 2 2 17 48 114
2017 More than 20 years in the federal public service 9 25 47 14 0 0 5 15 36 21
2014 Less than 3 years in the federal public service 4 25 13 26 32 0 0 58 29 22
2014 3 to 10 years in the federal public service 13 22 33 18 11 0 3 30 36 175
2014 11 to 20 years in the federal public service 7 25 35 24 7 0 2 32 33 107
2014 More than 20 years in the federal public service 11 22 45 7 11 0 4 19 35 27
2011 Less than 3 years in the federal public service 11 14 31 32 8 0 3 42 26 71
2011 3 to 10 years in the federal public service 15 29 27 20 8 0 1 28 45 192
2011 11 to 20 years in the federal public service 14 25 23 23 6 1 7 32 43 69
2011 More than 20 years in the federal public service 17 36 34 13 0 0 0 13 53 30
2008 Less than 3 years in the federal public service 10 19 23 21 21 1 5 45 31 80
2008 3 to 10 years in the federal public service 14 26 31 19 7 0 2 27 41 138
2008 11 to 20 years in the federal public service 26 21 29 14 10 0 0 24 48 42
2008 More than 20 years in the federal public service 24 38 17 10 7 0 3 18 64 29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 20 18 20 15 7 8 41 38 55
2017 3 to 10 years in the federal public service 13 28 30 18 6 1 3 26 43 137
2017 11 to 20 years in the federal public service 8 19 43 17 8 2 2 26 28 115
2017 More than 20 years in the federal public service 9 19 20 38 9 0 5 49 30 21
2014 Less than 3 years in the federal public service 0 12 28 21 31 0 8 57 13 23
2014 3 to 10 years in the federal public service 8 14 29 27 15 1 6 45 24 175
2014 11 to 20 years in the federal public service 6 12 34 31 12 1 5 45 19 107
2014 More than 20 years in the federal public service 7 4 25 36 21 0 7 62 12 28
2011 Less than 3 years in the federal public service 7 14 28 27 21 1 1 49 22 71
2011 3 to 10 years in the federal public service 8 21 29 25 11 1 4 38 31 192
2011 11 to 20 years in the federal public service 13 25 31 13 10 1 7 25 41 69
2011 More than 20 years in the federal public service 23 20 7 36 6 0 7 46 46 30
2008 Less than 3 years in the federal public service 11 23 18 26 10 3 10 41 39 80
2008 3 to 10 years in the federal public service 22 32 21 17 4 1 3 22 56 138
2008 11 to 20 years in the federal public service 26 33 21 10 7 0 2 17 61 42
2008 More than 20 years in the federal public service 24 31 21 17 3 0 3 21 57 29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 5 21 35 15 13 5 6 32 29 55
2017 3 to 10 years in the federal public service 16 20 36 18 8 0 3 27 36 136
2017 11 to 20 years in the federal public service 13 29 31 17 5 2 3 23 44 114
2017 More than 20 years in the federal public service 10 19 48 14 9 0 0 23 28 21
2014 Less than 3 years in the federal public service 4 12 55 16 12 0 0 28 16 23
2014 3 to 10 years in the federal public service 7 21 34 23 10 3 3 35 29 175
2014 11 to 20 years in the federal public service 6 16 44 22 7 1 5 31 23 107
2014 More than 20 years in the federal public service 7 4 53 22 4 0 11 28 12 28
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 72 20 3 3 2 0 0 92 5 56
2017 3 to 10 years in the federal public service 72 15 2 8 2 0 1 88 10 137
2017 11 to 20 years in the federal public service 63 21 4 10 2 0 0 84 12 115
2017 More than 20 years in the federal public service 61 14 10 9 5 0 0 75 15 21
2014 Less than 3 years in the federal public service 96 4 0 0 0 0 0 100 0 23
2014 3 to 10 years in the federal public service 71 13 4 5 5 1 1 85 11 176
2014 11 to 20 years in the federal public service 62 25 5 4 5 0 0 87 9 107
2014 More than 20 years in the federal public service 79 7 4 4 7 0 0 86 11 28
2011 Less than 3 years in the federal public service 82 10 3 6 0 0 0 92 6 71
2011 3 to 10 years in the federal public service 66 18 5 7 4 0 1 85 11 192
2011 11 to 20 years in the federal public service 66 16 3 15 0 0 0 82 15 69
2011 More than 20 years in the federal public service 77 16 3 3 0 0 0 93 3 30
2008 Less than 3 years in the federal public service 63 16 2 10 7 0 1 80 18 81
2008 3 to 10 years in the federal public service 66 13 7 8 5 1 1 80 13 137
2008 11 to 20 years in the federal public service 64 12 2 10 10 0 2 78 20 42
2008 More than 20 years in the federal public service 72 21 0 7 0 0 0 93 7 29

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 28 19 0 2 5 3 78 2 56
2017 3 to 10 years in the federal public service 32 36 10 9 8 4 1 72 18 137
2017 11 to 20 years in the federal public service 34 36 13 8 5 3 2 73 13 114
2017 More than 20 years in the federal public service 28 25 19 14 5 5 5 59 21 21
2014 Less than 3 years in the federal public service 31 24 8 4 0 25 8 82 6 23
2014 3 to 10 years in the federal public service 36 28 15 10 6 3 3 67 17 175
2014 11 to 20 years in the federal public service 32 33 11 12 8 3 1 67 21 107
2014 More than 20 years in the federal public service 47 21 18 4 4 0 7 73 8 28

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 16 6 12 0 2 0 81 12 56
2017 3 to 10 years in the federal public service 42 37 11 5 6 0 0 79 11 137
2017 11 to 20 years in the federal public service 51 33 8 5 2 1 0 85 7 115
2017 More than 20 years in the federal public service 43 34 9 0 9 0 5 81 10 21
2014 Less than 3 years in the federal public service 55 32 0 8 4 0 0 88 12 23
2014 3 to 10 years in the federal public service 50 31 7 6 3 3 0 84 9 176
2014 11 to 20 years in the federal public service 46 28 11 8 7 0 0 74 16 107
2014 More than 20 years in the federal public service 54 25 11 0 7 0 4 81 7 28

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 22 6 8 0 3 0 86 8 56
2017 3 to 10 years in the federal public service 34 40 11 9 4 1 0 75 14 137
2017 11 to 20 years in the federal public service 45 38 8 5 3 0 0 83 8 115
2017 More than 20 years in the federal public service 47 29 5 9 5 0 5 81 15 21
2014 Less than 3 years in the federal public service 63 29 8 0 0 0 0 92 0 23
2014 3 to 10 years in the federal public service 39 40 7 11 1 1 1 81 12 176
2014 11 to 20 years in the federal public service 33 49 9 6 0 2 0 84 7 107
2014 More than 20 years in the federal public service 53 25 14 4 0 0 4 81 4 28
2011 Less than 3 years in the federal public service 41 33 11 6 3 3 3 79 9 70
2011 3 to 10 years in the federal public service 38 39 10 8 2 2 1 79 11 193
2011 11 to 20 years in the federal public service 48 20 12 12 4 2 3 71 17 69
2011 More than 20 years in the federal public service 47 36 7 0 7 0 3 86 7 30
2008 Less than 3 years in the federal public service 41 35 7 10 4 2 1 78 14 81
2008 3 to 10 years in the federal public service 41 38 9 8 1 1 2 81 10 138
2008 11 to 20 years in the federal public service 43 33 12 5 5 0 2 78 10 42
2008 More than 20 years in the federal public service 45 41 3 0 7 3 0 89 7 29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 22 8 9 3 19 0 75 15 55
2017 3 to 10 years in the federal public service 26 32 11 17 8 6 0 62 27 137
2017 11 to 20 years in the federal public service 41 30 9 10 7 2 0 73 18 115
2017 More than 20 years in the federal public service 38 24 14 5 5 5 9 73 11 21
2014 Less than 3 years in the federal public service 47 20 8 4 0 21 0 84 5 23
2014 3 to 10 years in the federal public service 32 26 14 10 9 7 1 64 21 176
2014 11 to 20 years in the federal public service 31 29 18 12 5 6 0 63 18 107
2014 More than 20 years in the federal public service 36 32 11 7 4 11 0 76 12 28
2011 Less than 3 years in the federal public service 34 23 11 8 3 17 4 71 14 71
2011 3 to 10 years in the federal public service 39 26 14 10 7 3 1 68 18 191
2011 11 to 20 years in the federal public service 37 28 9 9 9 6 3 71 19 69
2011 More than 20 years in the federal public service 44 36 3 3 10 0 3 83 14 30
2008 Less than 3 years in the federal public service 41 21 10 12 2 11 2 71 17 81
2008 3 to 10 years in the federal public service 38 33 7 9 4 7 2 78 14 138
2008 11 to 20 years in the federal public service 48 24 10 7 10 0 2 73 17 42
2008 More than 20 years in the federal public service 38 38 7 0 10 7 0 81 11 29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 12 11 6 8 40 5 54 25 55
2017 3 to 10 years in the federal public service 15 23 14 15 12 17 4 48 34 137
2017 11 to 20 years in the federal public service 17 26 21 12 8 12 3 52 23 115
2017 More than 20 years in the federal public service 24 24 14 14 9 9 5 56 28 21
2014 Less than 3 years in the federal public service 18 8 4 16 4 49 0 53 40 23
2014 3 to 10 years in the federal public service 14 26 19 14 10 14 3 49 28 176
2014 11 to 20 years in the federal public service 15 23 19 18 6 17 2 47 30 107
2014 More than 20 years in the federal public service 14 36 18 11 4 14 4 61 18 28

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 30 5 0 0 0 0 95 0 55
2017 3 to 10 years in the federal public service 55 34 4 3 3 0 0 89 7 137
2017 11 to 20 years in the federal public service 55 36 5 2 2 0 0 91 4 115
2017 More than 20 years in the federal public service 58 24 9 5 0 0 5 85 5 21
2014 Less than 3 years in the federal public service 75 13 12 0 0 0 0 88 0 23
2014 3 to 10 years in the federal public service 53 37 2 7 1 0 0 90 8 176
2014 11 to 20 years in the federal public service 46 43 4 6 2 0 0 89 8 107
2014 More than 20 years in the federal public service 58 35 7 0 0 0 0 93 0 28
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 31 9 3 0 0 0 88 3 56
2017 3 to 10 years in the federal public service 36 42 4 11 7 0 0 79 18 137
2017 11 to 20 years in the federal public service 36 39 15 4 3 0 2 76 8 115
2017 More than 20 years in the federal public service 37 38 10 10 5 0 0 76 14 21
2014 Less than 3 years in the federal public service 49 38 4 4 0 4 0 91 4 23
2014 3 to 10 years in the federal public service 48 36 8 5 3 0 1 84 7 176
2014 11 to 20 years in the federal public service 40 36 10 5 8 0 0 76 13 106
2014 More than 20 years in the federal public service 46 47 7 0 0 0 0 93 0 28
2011 Less than 3 years in the federal public service 44 37 10 6 3 0 0 81 9 70
2011 3 to 10 years in the federal public service 38 40 8 9 5 1 0 78 14 193
2011 11 to 20 years in the federal public service 40 39 7 9 3 1 0 80 12 69
2011 More than 20 years in the federal public service 41 43 10 7 0 0 0 84 7 30
2008 Less than 3 years in the federal public service 43 33 9 7 5 1 1 78 13 81
2008 3 to 10 years in the federal public service 38 32 9 12 7 1 0 71 20 138
2008 11 to 20 years in the federal public service 38 29 17 10 7 0 0 67 17 42
2008 More than 20 years in the federal public service 38 48 0 3 10 0 0 86 14 29

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 25 5 2 4 2 0 89 6 56
2017 3 to 10 years in the federal public service 41 35 7 11 5 1 0 77 16 137
2017 11 to 20 years in the federal public service 44 33 10 5 3 2 3 80 9 115
2017 More than 20 years in the federal public service 43 29 19 5 5 0 0 71 9 21
2014 Less than 3 years in the federal public service 63 28 0 0 0 4 5 100 0 23
2014 3 to 10 years in the federal public service 51 31 10 4 3 1 0 83 7 176
2014 11 to 20 years in the federal public service 45 25 13 8 5 3 0 73 13 107
2014 More than 20 years in the federal public service 50 35 11 0 0 4 0 89 0 28
2011 Less than 3 years in the federal public service 56 25 8 4 3 1 1 84 7 71
2011 3 to 10 years in the federal public service 50 25 12 4 6 3 1 77 10 193
2011 11 to 20 years in the federal public service 46 30 8 9 4 3 0 79 13 69
2011 More than 20 years in the federal public service 60 20 10 7 3 0 0 80 10 30
2008 Less than 3 years in the federal public service 62 22 7 2 2 4 0 87 5 81
2008 3 to 10 years in the federal public service 43 32 9 6 6 4 1 79 12 138
2008 11 to 20 years in the federal public service 50 24 10 10 7 0 0 74 17 42
2008 More than 20 years in the federal public service 45 34 7 3 3 7 0 85 7 29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 36 6 5 0 0 0 89 5 56
2017 3 to 10 years in the federal public service 43 31 9 9 8 0 0 74 17 137
2017 11 to 20 years in the federal public service 38 41 10 7 3 0 1 80 10 115
2017 More than 20 years in the federal public service 43 43 0 9 5 0 0 86 14 21
2014 Less than 3 years in the federal public service 68 24 8 0 0 0 0 92 0 23
2014 3 to 10 years in the federal public service 52 31 9 5 3 1 0 83 8 176
2014 11 to 20 years in the federal public service 40 37 9 7 7 0 0 77 14 107
2014 More than 20 years in the federal public service 47 32 7 11 4 0 0 79 14 28
2011 Less than 3 years in the federal public service 54 26 7 6 7 0 0 80 13 70
2011 3 to 10 years in the federal public service 43 34 8 7 7 1 0 77 14 193
2011 11 to 20 years in the federal public service 43 35 6 9 6 1 0 80 15 69
2011 More than 20 years in the federal public service 52 20 14 7 7 0 0 73 14 29
2008 Less than 3 years in the federal public service 58 23 6 7 4 0 1 83 11 81
2008 3 to 10 years in the federal public service 40 32 10 14 4 1 0 72 18 138
2008 11 to 20 years in the federal public service 38 31 12 14 5 0 0 69 19 42
2008 More than 20 years in the federal public service 55 24 0 7 14 0 0 79 21 29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 84 11 3 2 0 0 0 95 2 55
2017 3 to 10 years in the federal public service 84 9 4 1 1 0 0 93 3 137
2017 11 to 20 years in the federal public service 72 14 7 5 2 0 0 86 7 113
2017 More than 20 years in the federal public service 76 9 5 5 5 0 0 85 9 21
2014 Less than 3 years in the federal public service 96 4 0 0 0 0 0 100 0 23
2014 3 to 10 years in the federal public service 83 9 3 3 1 1 1 93 4 176
2014 11 to 20 years in the federal public service 74 17 3 5 1 0 0 91 6 107
2014 More than 20 years in the federal public service 89 4 7 0 0 0 0 93 0 28
2011 Less than 3 years in the federal public service 85 11 3 1 0 0 0 96 1 71
2011 3 to 10 years in the federal public service 76 16 3 2 2 1 1 93 4 193
2011 11 to 20 years in the federal public service 82 10 1 6 0 0 0 92 6 69
2011 More than 20 years in the federal public service 86 7 0 7 0 0 0 93 7 29
2008 Less than 3 years in the federal public service 78 10 4 4 4 0 1 89 8 81
2008 3 to 10 years in the federal public service 80 9 1 6 4 1 0 89 9 138
2008 11 to 20 years in the federal public service 74 14 2 2 5 0 2 90 7 42
2008 More than 20 years in the federal public service 72 21 0 7 0 0 0 93 7 29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 83 10 5 0 2 2 0 94 2 56
2017 3 to 10 years in the federal public service 64 22 3 5 4 1 1 88 9 137
2017 11 to 20 years in the federal public service 67 20 4 2 2 2 2 90 5 114
2017 More than 20 years in the federal public service 61 29 5 0 0 5 0 94 0 21
2014 Less than 3 years in the federal public service 67 12 0 0 0 9 12 100 0 23
2014 3 to 10 years in the federal public service 65 17 7 3 3 2 3 86 7 176
2014 11 to 20 years in the federal public service 55 24 10 5 1 3 2 83 6 107
2014 More than 20 years in the federal public service 68 14 7 0 4 7 0 88 4 28
2011 Less than 3 years in the federal public service 65 15 3 7 6 0 4 84 13 71
2011 3 to 10 years in the federal public service 47 27 5 10 6 3 2 77 17 192
2011 11 to 20 years in the federal public service 49 26 1 9 12 1 1 78 21 69
2011 More than 20 years in the federal public service 51 26 7 7 10 0 0 77 17 30

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 18 6 3 4 0 0 86 8 56
2017 3 to 10 years in the federal public service 56 26 7 3 7 0 1 83 10 137
2017 11 to 20 years in the federal public service 60 27 6 3 2 2 0 89 5 115
2017 More than 20 years in the federal public service 47 19 20 10 5 0 0 65 14 21

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 70 16 12 2 0 0 0 86 2 56
2017 3 to 10 years in the federal public service 52 30 8 8 2 0 0 82 10 137
2017 11 to 20 years in the federal public service 61 25 7 1 4 3 0 88 5 115
2017 More than 20 years in the federal public service 42 28 15 11 5 0 0 70 15 21

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 17 12 3 0 0 0 84 3 56
2017 3 to 10 years in the federal public service 43 30 7 12 7 0 0 73 19 137
2017 11 to 20 years in the federal public service 53 30 10 1 5 0 1 84 6 115
2017 More than 20 years in the federal public service 38 38 5 11 5 5 0 79 16 21
2014 Less than 3 years in the federal public service 55 37 8 0 0 0 0 92 0 23
2014 3 to 10 years in the federal public service 59 23 10 5 2 1 0 83 7 176
2014 11 to 20 years in the federal public service 45 32 8 7 7 2 0 78 13 107
2014 More than 20 years in the federal public service 68 21 7 0 4 0 0 89 4 28
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 27 45 9 10 3 6 0 77 14 32
2017 11 to 20 years in the federal public service 29 32 14 5 0 5 15 76 6 41
2014 3 to 10 years in the federal public service 37 47 7 2 0 2 5 90 2 42
2014 11 to 20 years in the federal public service 20 40 18 3 3 3 14 72 7 35
2014 More than 20 years in the federal public service 60 40 0 0 0 0 0 100 0 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 20 8 2 4 10 0 85 7 56
2017 3 to 10 years in the federal public service 25 40 12 15 6 2 0 66 21 137
2017 11 to 20 years in the federal public service 22 34 22 11 5 6 0 59 17 115
2017 More than 20 years in the federal public service 14 34 24 14 5 9 0 53 20 21
2014 Less than 3 years in the federal public service 51 20 12 0 4 13 0 81 5 23
2014 3 to 10 years in the federal public service 30 41 13 9 1 6 0 75 11 176
2014 11 to 20 years in the federal public service 25 41 15 6 6 7 0 72 12 107
2014 More than 20 years in the federal public service 21 40 18 10 0 11 0 68 12 28
2011 Less than 3 years in the federal public service 34 32 13 4 4 13 0 76 10 71
2011 3 to 10 years in the federal public service 22 34 18 14 6 6 0 60 21 192
2011 11 to 20 years in the federal public service 16 32 25 12 10 6 0 51 23 69
2011 More than 20 years in the federal public service 7 43 30 7 10 3 0 52 17 30

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 25 10 6 4 3 0 79 11 56
2017 3 to 10 years in the federal public service 16 38 18 22 6 0 0 53 29 137
2017 11 to 20 years in the federal public service 14 32 29 15 7 2 0 47 23 115
2017 More than 20 years in the federal public service 14 29 19 19 15 5 0 46 35 21
2014 Less than 3 years in the federal public service 47 32 13 4 4 0 0 79 8 23
2014 3 to 10 years in the federal public service 29 36 15 11 5 4 0 68 17 176
2014 11 to 20 years in the federal public service 17 49 15 10 8 1 0 66 19 107
2014 More than 20 years in the federal public service 25 39 22 11 0 4 0 67 11 28
2011 Less than 3 years in the federal public service 38 41 7 7 7 0 0 79 14 71
2011 3 to 10 years in the federal public service 22 36 16 15 9 2 1 59 25 192
2011 11 to 20 years in the federal public service 20 29 16 18 16 1 0 50 34 69
2011 More than 20 years in the federal public service 26 32 25 11 7 0 0 58 18 28
2008 Less than 3 years in the federal public service 37 37 15 5 4 1 1 76 9 81
2008 3 to 10 years in the federal public service 18 37 21 16 6 2 0 56 23 136
2008 11 to 20 years in the federal public service 12 43 21 7 12 5 0 58 20 42
2008 More than 20 years in the federal public service 14 31 17 17 17 3 0 46 36 29

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 31 13 9 6 5 0 70 16 56
2017 3 to 10 years in the federal public service 12 30 21 26 11 1 0 42 37 137
2017 11 to 20 years in the federal public service 15 22 23 26 9 5 0 39 37 115
2017 More than 20 years in the federal public service 9 10 29 24 19 9 0 21 47 21
2014 Less than 3 years in the federal public service 35 32 20 9 4 0 0 67 13 23
2014 3 to 10 years in the federal public service 17 38 22 14 4 5 0 58 19 176
2014 11 to 20 years in the federal public service 15 40 22 12 8 2 0 56 21 107
2014 More than 20 years in the federal public service 18 43 25 14 0 0 0 61 14 28
2011 Less than 3 years in the federal public service 23 47 10 14 4 3 0 71 19 71
2011 3 to 10 years in the federal public service 13 43 21 14 6 3 0 58 20 192
2011 11 to 20 years in the federal public service 10 42 16 18 10 4 0 54 29 69
2011 More than 20 years in the federal public service 3 62 17 10 7 0 0 66 17 29
2008 Less than 3 years in the federal public service 16 44 15 14 2 9 0 66 18 81
2008 3 to 10 years in the federal public service 8 34 19 25 9 4 0 44 36 138
2008 11 to 20 years in the federal public service 5 36 10 29 12 10 0 45 45 42
2008 More than 20 years in the federal public service 7 31 10 38 10 3 0 39 50 29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 28 18 3 0 8 2 76 3 56
2017 3 to 10 years in the federal public service 17 27 24 21 9 2 0 45 31 136
2017 11 to 20 years in the federal public service 14 33 23 16 10 5 0 49 27 115
2017 More than 20 years in the federal public service 14 33 14 15 14 9 0 53 32 21
2014 Less than 3 years in the federal public service 35 20 28 0 4 13 0 63 5 23
2014 3 to 10 years in the federal public service 19 35 20 12 7 7 0 59 20 176
2014 11 to 20 years in the federal public service 23 35 15 13 8 6 0 62 22 107
2014 More than 20 years in the federal public service 25 39 25 11 0 0 0 64 11 28
2011 Less than 3 years in the federal public service 30 30 13 11 13 4 0 62 25 71
2011 3 to 10 years in the federal public service 21 38 12 16 9 4 0 62 26 192
2011 11 to 20 years in the federal public service 13 45 16 10 14 1 0 58 25 69
2011 More than 20 years in the federal public service 28 21 31 14 7 0 0 49 21 29
2008 Less than 3 years in the federal public service 25 37 15 9 4 11 0 69 14 81
2008 3 to 10 years in the federal public service 12 30 19 21 9 9 1 46 33 138
2008 11 to 20 years in the federal public service 14 29 24 17 12 5 0 45 30 42
2008 More than 20 years in the federal public service 14 28 17 17 21 3 0 43 39 29

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 33 13 15 4 5 0 66 21 56
2017 3 to 10 years in the federal public service 9 33 21 23 11 3 0 43 35 136
2017 11 to 20 years in the federal public service 13 24 23 27 10 2 0 38 38 115
2017 More than 20 years in the federal public service 10 31 19 21 15 5 0 42 37 20
2014 Less than 3 years in the federal public service 35 41 8 8 8 0 0 76 16 23
2014 3 to 10 years in the federal public service 14 44 14 20 6 3 0 59 27 176
2014 11 to 20 years in the federal public service 15 37 19 19 8 1 0 53 28 107
2014 More than 20 years in the federal public service 22 43 22 7 4 4 0 67 11 28
2011 Less than 3 years in the federal public service 20 43 10 17 9 1 0 64 26 70
2011 3 to 10 years in the federal public service 12 36 18 21 11 2 0 49 33 191
2011 11 to 20 years in the federal public service 10 40 7 19 20 3 0 52 41 69
2011 More than 20 years in the federal public service 10 41 10 21 14 3 0 53 36 29
2008 Less than 3 years in the federal public service 19 40 17 17 5 2 0 59 23 81
2008 3 to 10 years in the federal public service 8 35 10 36 10 1 0 43 47 138
2008 11 to 20 years in the federal public service 10 29 12 24 22 2 0 40 48 41
2008 More than 20 years in the federal public service 3 34 10 31 21 0 0 38 52 29
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 30 18 8 0 2 0 73 8 56
2017 3 to 10 years in the federal public service 19 40 18 16 6 0 0 60 22 135
2017 11 to 20 years in the federal public service 19 39 24 16 2 0 0 59 17 115
2017 More than 20 years in the federal public service 14 57 0 15 9 5 0 75 25 21
2014 Less than 3 years in the federal public service 39 45 4 8 4 0 0 84 12 23
2014 3 to 10 years in the federal public service 28 44 13 13 2 0 1 72 15 176
2014 11 to 20 years in the federal public service 27 44 16 8 5 0 0 71 13 107
2014 More than 20 years in the federal public service 29 57 14 0 0 0 0 86 0 28
2011 Less than 3 years in the federal public service 44 47 4 1 3 0 0 91 4 70
2011 3 to 10 years in the federal public service 30 46 15 6 4 1 0 76 9 192
2011 11 to 20 years in the federal public service 30 48 9 8 6 0 0 78 13 69
2011 More than 20 years in the federal public service 27 46 13 7 7 0 0 74 13 30

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 25 6 0 0 3 0 93 0 56
2017 3 to 10 years in the federal public service 42 45 7 4 1 3 0 89 4 135
2017 11 to 20 years in the federal public service 38 47 10 3 0 2 0 86 3 115
2017 More than 20 years in the federal public service 19 39 32 5 5 0 0 58 9 21
2014 Less than 3 years in the federal public service 56 40 0 4 0 0 0 96 4 23
2014 3 to 10 years in the federal public service 43 39 11 5 1 2 1 84 5 176
2014 11 to 20 years in the federal public service 46 40 5 5 1 5 0 89 6 107
2014 More than 20 years in the federal public service 46 32 14 0 0 7 0 85 0 28
2011 Less than 3 years in the federal public service 55 28 10 1 1 4 0 87 3 71
2011 3 to 10 years in the federal public service 41 38 10 4 2 4 1 83 6 192
2011 11 to 20 years in the federal public service 52 31 13 3 1 0 0 83 4 69
2011 More than 20 years in the federal public service 54 30 10 3 0 4 0 86 3 30

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 37 8 11 4 0 2 76 16 56
2017 3 to 10 years in the federal public service 35 42 6 7 5 4 1 81 13 135
2017 11 to 20 years in the federal public service 33 44 13 4 4 2 0 79 8 115
2017 More than 20 years in the federal public service 20 42 15 14 5 5 0 65 19 21
2014 Less than 3 years in the federal public service 45 21 19 8 0 8 0 71 9 23
2014 3 to 10 years in the federal public service 35 37 14 7 4 3 0 73 12 176
2014 11 to 20 years in the federal public service 35 36 11 9 3 5 1 75 13 107
2014 More than 20 years in the federal public service 36 39 14 10 0 0 0 75 10 28
2011 Less than 3 years in the federal public service 45 28 10 6 7 3 1 77 13 71
2011 3 to 10 years in the federal public service 39 37 8 9 3 4 1 79 12 189
2011 11 to 20 years in the federal public service 39 32 13 6 7 3 0 73 13 69
2011 More than 20 years in the federal public service 47 30 7 10 3 0 3 79 14 30
2008 Less than 3 years in the federal public service 30 31 12 12 7 5 2 65 21 81
2008 3 to 10 years in the federal public service 26 41 10 11 4 6 1 73 16 138
2008 11 to 20 years in the federal public service 24 38 10 12 14 2 0 63 27 42
2008 More than 20 years in the federal public service 28 48 3 7 10 3 0 79 18 29

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 22 16 12 2 7 2 68 15 56
2017 3 to 10 years in the federal public service 21 41 19 10 4 4 0 66 15 135
2017 11 to 20 years in the federal public service 21 37 26 9 2 4 0 61 12 114
2017 More than 20 years in the federal public service 29 47 5 10 5 5 0 80 15 21
2014 Less than 3 years in the federal public service 21 34 20 8 0 17 0 66 10 23
2014 3 to 10 years in the federal public service 22 33 19 13 6 6 2 60 20 176
2014 11 to 20 years in the federal public service 23 34 24 7 5 7 1 61 13 107
2014 More than 20 years in the federal public service 18 39 28 3 0 11 0 64 4 28
2011 Less than 3 years in the federal public service 26 43 11 9 6 6 0 73 15 70
2011 3 to 10 years in the federal public service 19 39 26 8 5 4 0 60 13 190
2011 11 to 20 years in the federal public service 30 35 13 12 4 3 3 69 17 69
2011 More than 20 years in the federal public service 27 43 16 7 0 7 0 75 7 30

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 22 14 2 8 20 6 68 13 56
2017 3 to 10 years in the federal public service 11 24 16 13 15 15 6 44 35 135
2017 11 to 20 years in the federal public service 9 18 28 16 14 12 2 31 36 115
2017 More than 20 years in the federal public service 19 19 33 15 5 9 0 42 21 21
2014 Less than 3 years in the federal public service 23 8 20 8 0 37 4 52 14 23
2014 3 to 10 years in the federal public service 16 21 15 15 15 13 4 45 37 176
2014 11 to 20 years in the federal public service 11 20 12 19 22 12 5 37 48 107
2014 More than 20 years in the federal public service 21 18 18 11 11 18 4 50 27 28
2011 Less than 3 years in the federal public service 16 25 16 10 13 14 7 52 29 71
2011 3 to 10 years in the federal public service 14 20 18 16 16 12 5 40 38 192
2011 11 to 20 years in the federal public service 12 25 19 16 22 7 0 39 40 69
2011 More than 20 years in the federal public service 13 20 20 10 17 13 7 42 33 30

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 25 9 2 2 2 2 87 3 56
2017 3 to 10 years in the federal public service 57 21 9 8 3 0 1 80 11 137
2017 11 to 20 years in the federal public service 56 26 10 5 3 0 0 82 8 115
2017 More than 20 years in the federal public service 43 28 15 9 5 0 0 71 15 21
2014 Less than 3 years in the federal public service 72 16 8 0 0 4 0 92 0 23
2014 3 to 10 years in the federal public service 65 19 7 6 3 0 1 84 9 176
2014 11 to 20 years in the federal public service 56 22 8 11 3 0 0 78 14 107
2014 More than 20 years in the federal public service 46 33 15 7 0 0 0 78 7 28

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 69 22 3 2 0 4 0 95 2 56
2017 3 to 10 years in the federal public service 63 25 2 5 0 3 1 92 5 137
2017 11 to 20 years in the federal public service 60 26 7 3 2 2 1 89 4 115
2017 More than 20 years in the federal public service 52 43 0 5 0 0 0 95 5 21
2014 Less than 3 years in the federal public service 83 9 4 0 0 4 0 96 0 23
2014 3 to 10 years in the federal public service 79 16 2 2 0 1 1 96 2 175
2014 11 to 20 years in the federal public service 70 24 3 3 0 0 0 94 3 107
2014 More than 20 years in the federal public service 68 18 11 4 0 0 0 86 4 28
2011 Less than 3 years in the federal public service 76 14 4 4 0 1 0 91 4 71
2011 3 to 10 years in the federal public service 72 20 5 2 2 0 1 92 3 193
2011 11 to 20 years in the federal public service 74 17 0 7 0 1 0 93 7 69
2011 More than 20 years in the federal public service 76 24 0 0 0 0 0 100 0 29
2008 Less than 3 years in the federal public service 63 25 4 2 1 1 4 92 4 81
2008 3 to 10 years in the federal public service 66 23 5 1 1 1 2 92 2 138
2008 11 to 20 years in the federal public service 76 19 2 0 0 0 2 98 0 42
2008 More than 20 years in the federal public service 72 21 0 3 0 0 3 96 4 29

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 31 19 8 2 6 0 70 10 56
2017 3 to 10 years in the federal public service 18 37 15 19 11 0 0 55 30 137
2017 11 to 20 years in the federal public service 27 29 15 22 7 1 0 56 29 113
2017 More than 20 years in the federal public service 34 33 15 14 5 0 0 67 19 21
2014 Less than 3 years in the federal public service 38 32 13 4 8 4 0 74 13 23
2014 3 to 10 years in the federal public service 25 39 12 12 9 3 0 65 22 176
2014 11 to 20 years in the federal public service 27 42 15 11 4 1 0 70 15 107
2014 More than 20 years in the federal public service 39 43 14 0 4 0 0 82 4 28
2011 Less than 3 years in the federal public service 37 31 13 10 8 1 0 69 19 71
2011 3 to 10 years in the federal public service 33 33 15 11 7 1 0 67 18 193
2011 11 to 20 years in the federal public service 32 35 21 6 7 0 0 66 13 69
2011 More than 20 years in the federal public service 37 30 20 7 7 0 0 67 13 30
2008 Less than 3 years in the federal public service 41 23 14 11 6 1 4 68 18 81
2008 3 to 10 years in the federal public service 22 44 18 11 5 1 0 66 16 137
2008 11 to 20 years in the federal public service 24 38 14 12 12 0 0 62 24 42
2008 More than 20 years in the federal public service 31 41 7 14 7 0 0 72 21 29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 30 13 6 9 3 0 71 15 56
2017 3 to 10 years in the federal public service 14 34 10 21 16 3 1 50 39 137
2017 11 to 20 years in the federal public service 20 25 18 20 17 1 0 45 37 115
2017 More than 20 years in the federal public service 19 9 33 20 9 0 9 31 32 21
2014 Less than 3 years in the federal public service 20 31 28 12 0 4 4 56 13 23
2014 3 to 10 years in the federal public service 13 28 12 24 16 4 4 44 43 176
2014 11 to 20 years in the federal public service 14 23 20 24 19 0 0 37 43 107
2014 More than 20 years in the federal public service 11 21 25 11 11 7 14 41 27 28
2011 Less than 3 years in the federal public service 24 27 20 8 17 1 3 53 27 71
2011 3 to 10 years in the federal public service 17 32 13 19 16 2 1 50 36 192
2011 11 to 20 years in the federal public service 10 27 17 21 20 1 3 39 43 69
2011 More than 20 years in the federal public service 11 17 30 17 20 0 7 29 39 30
2008 Less than 3 years in the federal public service 23 40 15 11 5 5 1 67 17 80
2008 3 to 10 years in the federal public service 14 32 17 22 14 2 0 47 36 138
2008 11 to 20 years in the federal public service 14 26 14 19 24 0 2 41 44 42
2008 More than 20 years in the federal public service 10 24 17 17 24 0 7 37 44 29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 35 10 2 0 3 0 88 2 55
2017 3 to 10 years in the federal public service 20 41 18 11 5 4 0 63 18 137
2017 11 to 20 years in the federal public service 23 48 18 7 2 2 0 72 9 115
2017 More than 20 years in the federal public service 38 48 9 0 5 0 0 86 5 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 29 9 0 0 5 0 90 0 56
2017 3 to 10 years in the federal public service 34 46 9 6 2 3 0 82 9 137
2017 11 to 20 years in the federal public service 42 36 16 2 2 3 0 80 4 115
2017 More than 20 years in the federal public service 34 62 5 0 0 0 0 95 0 21
2014 Less than 3 years in the federal public service 59 24 4 4 0 9 0 91 5 23
2014 3 to 10 years in the federal public service 50 28 12 2 0 8 0 85 2 176
2014 11 to 20 years in the federal public service 39 38 18 2 0 4 0 80 2 107
2014 More than 20 years in the federal public service 49 33 14 4 0 0 0 82 4 28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 31 5 0 0 3 0 95 0 56
2017 3 to 10 years in the federal public service 41 40 12 4 2 1 0 82 6 137
2017 11 to 20 years in the federal public service 41 42 10 3 2 2 0 84 6 115
2017 More than 20 years in the federal public service 48 43 5 5 0 0 0 91 5 21
2014 Less than 3 years in the federal public service 67 29 0 0 0 4 0 100 0 23
2014 3 to 10 years in the federal public service 54 30 10 3 1 2 0 86 4 176
2014 11 to 20 years in the federal public service 36 47 10 2 2 3 0 86 4 107
2014 More than 20 years in the federal public service 42 36 21 0 0 0 0 79 0 28
2011 Less than 3 years in the federal public service 48 41 6 4 0 1 0 90 4 71
2011 3 to 10 years in the federal public service 42 41 7 6 2 3 0 85 7 192
2011 11 to 20 years in the federal public service 37 34 13 11 4 1 0 71 15 68
2011 More than 20 years in the federal public service 25 51 17 0 3 3 0 79 4 29

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 17 5 0 0 2 0 95 0 55
2017 3 to 10 years in the federal public service 41 42 9 6 2 0 0 83 8 137
2017 11 to 20 years in the federal public service 45 42 7 4 2 0 0 87 6 115
2017 More than 20 years in the federal public service 48 38 5 9 0 0 0 86 9 21
2014 Less than 3 years in the federal public service 75 21 0 4 0 0 0 96 4 23
2014 3 to 10 years in the federal public service 58 34 6 1 1 0 0 92 2 176
2014 11 to 20 years in the federal public service 50 39 6 4 1 0 0 89 5 107
2014 More than 20 years in the federal public service 53 36 11 0 0 0 0 89 0 28
2011 Less than 3 years in the federal public service 65 27 7 1 0 0 0 92 1 71
2011 3 to 10 years in the federal public service 43 45 4 5 2 1 0 89 7 192
2011 11 to 20 years in the federal public service 46 37 3 9 4 0 0 84 13 69
2011 More than 20 years in the federal public service 35 45 14 3 3 0 0 79 7 29
2008 Less than 3 years in the federal public service 62 31 2 1 4 0 0 93 5 81
2008 3 to 10 years in the federal public service 41 43 12 3 1 0 0 83 4 138
2008 11 to 20 years in the federal public service 38 45 7 2 7 0 0 83 10 42
2008 More than 20 years in the federal public service 38 38 17 3 3 0 0 76 7 29

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 17 10 2 4 0 0 84 6 56
2017 3 to 10 years in the federal public service 28 34 20 10 8 0 1 62 18 137
2017 11 to 20 years in the federal public service 28 38 19 9 6 0 0 67 15 115
2017 More than 20 years in the federal public service 33 33 15 14 5 0 0 67 19 21
2014 Less than 3 years in the federal public service 71 20 5 0 0 4 0 95 0 23
2014 3 to 10 years in the federal public service 45 34 14 3 3 1 0 80 6 176
2014 11 to 20 years in the federal public service 41 34 15 4 6 1 0 75 9 107
2014 More than 20 years in the federal public service 53 36 4 3 4 0 0 89 7 28
2011 Less than 3 years in the federal public service 45 37 13 3 3 0 0 82 6 71
2011 3 to 10 years in the federal public service 45 32 16 5 3 1 0 77 8 193
2011 11 to 20 years in the federal public service 38 40 9 6 7 0 0 78 13 69
2011 More than 20 years in the federal public service 40 36 7 7 7 3 0 79 14 30

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 31 8 3 0 0 0 89 3 56
2017 3 to 10 years in the federal public service 26 36 22 9 8 0 0 62 16 136
2017 11 to 20 years in the federal public service 27 44 17 8 4 0 0 70 12 114
2017 More than 20 years in the federal public service 33 33 10 19 5 0 0 67 23 21
2014 Less than 3 years in the federal public service 67 24 5 4 0 0 0 91 4 23
2014 3 to 10 years in the federal public service 44 36 14 5 2 0 0 79 7 175
2014 11 to 20 years in the federal public service 36 41 9 8 4 1 0 78 12 107
2014 More than 20 years in the federal public service 50 40 7 4 0 0 0 89 4 28
2011 Less than 3 years in the federal public service 45 39 10 3 3 0 0 85 6 71
2011 3 to 10 years in the federal public service 42 35 12 6 3 1 0 78 9 193
2011 11 to 20 years in the federal public service 35 46 9 3 7 0 0 81 10 69
2011 More than 20 years in the federal public service 34 50 10 0 7 0 0 83 7 30
2008 Less than 3 years in the federal public service 46 36 10 4 4 0 0 83 8 80
2008 3 to 10 years in the federal public service 32 48 11 7 2 1 0 80 9 138
2008 11 to 20 years in the federal public service 31 40 12 7 10 0 0 71 17 42
2008 More than 20 years in the federal public service 28 31 24 10 7 0 0 59 17 29

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 14 16 6 6 0 0 72 12 56
2017 3 to 10 years in the federal public service 26 25 23 15 10 2 0 52 25 136
2017 11 to 20 years in the federal public service 23 33 21 14 7 2 0 57 21 115
2017 More than 20 years in the federal public service 28 33 19 10 5 0 5 64 15 21
2014 Less than 3 years in the federal public service 55 12 12 0 0 17 4 85 0 23
2014 3 to 10 years in the federal public service 38 29 19 8 4 2 0 68 13 176
2014 11 to 20 years in the federal public service 33 33 14 9 7 4 0 68 17 107
2014 More than 20 years in the federal public service 50 43 4 0 4 0 0 93 4 28
2011 Less than 3 years in the federal public service 49 16 13 17 3 3 0 66 21 70
2011 3 to 10 years in the federal public service 40 26 13 10 8 3 0 68 19 193
2011 11 to 20 years in the federal public service 33 27 15 9 13 3 0 62 23 69
2011 More than 20 years in the federal public service 47 23 13 0 10 7 0 75 11 30
2008 Less than 3 years in the federal public service 37 27 14 7 5 10 0 71 14 81
2008 3 to 10 years in the federal public service 29 29 16 17 6 3 1 60 23 138
2008 11 to 20 years in the federal public service 29 31 12 14 10 5 0 63 25 42
2008 More than 20 years in the federal public service 38 21 21 14 3 3 0 61 18 29
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 14 45 40 56
2017 3 to 10 years in the federal public service 30 27 42 137
2017 11 to 20 years in the federal public service 18 31 51 114
2017 More than 20 years in the federal public service 24 43 33 21
2014 Less than 3 years in the federal public service 29 29 42 23
2014 3 to 10 years in the federal public service 31 38 31 176
2014 11 to 20 years in the federal public service 26 37 37 107
2014 More than 20 years in the federal public service 18 57 25 28
2011 Less than 3 years in the federal public service 30 32 38 71
2011 3 to 10 years in the federal public service 29 40 31 193
2011 11 to 20 years in the federal public service 27 42 31 69
2011 More than 20 years in the federal public service 16 70 13 30

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 3 to 10 years in the federal public service 2 35 60 2 0 0 39
2017 11 to 20 years in the federal public service 10 19 72 0 0 0 21
2014 3 to 10 years in the federal public service 2 36 44 13 9999 5 54
2014 11 to 20 years in the federal public service 11 28 43 11 9999 7 28
2011 Less than 3 years in the federal public service 0 28 38 10 9999 24 21
2011 3 to 10 years in the federal public service 2 34 48 13 9999 3 56
2011 11 to 20 years in the federal public service 5 16 58 5 9999 16 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 13 87 137
2017 11 to 20 years in the federal public service 19 81 113
2017 More than 20 years in the federal public service 28 72 21
2014 3 to 10 years in the federal public service 16 84 176
2014 11 to 20 years in the federal public service 16 84 107

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 38 18
2017 11 to 20 years in the federal public service 50 22
2014 3 to 10 years in the federal public service 64 27
2014 11 to 20 years in the federal public service 42 17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 73 18
2017 11 to 20 years in the federal public service 59 22
2014 3 to 10 years in the federal public service 52 27
2014 11 to 20 years in the federal public service 65 17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 22
2014 3 to 10 years in the federal public service 0 27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2017 11 to 20 years in the federal public service 0 22
2014 3 to 10 years in the federal public service 0 27
2014 11 to 20 years in the federal public service 0 17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2017 11 to 20 years in the federal public service 0 22
2014 3 to 10 years in the federal public service 0 27
2014 11 to 20 years in the federal public service 0 17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 17

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 27
2014 11 to 20 years in the federal public service 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 34 18
2017 11 to 20 years in the federal public service 45 22
2014 3 to 10 years in the federal public service 26 27
2014 11 to 20 years in the federal public service 53 17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 34 18
2017 11 to 20 years in the federal public service 35 22
2014 3 to 10 years in the federal public service 29 27
2014 11 to 20 years in the federal public service 35 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 29 18
2017 11 to 20 years in the federal public service 40 22
2014 3 to 10 years in the federal public service 34 27
2014 11 to 20 years in the federal public service 35 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 28 22
2014 3 to 10 years in the federal public service 25 27
2014 11 to 20 years in the federal public service 41 17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 40 18
2017 11 to 20 years in the federal public service 27 22
2014 3 to 10 years in the federal public service 19 27
2014 11 to 20 years in the federal public service 29 17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 44 18
2017 11 to 20 years in the federal public service 58 22
2014 3 to 10 years in the federal public service 71 27
2014 11 to 20 years in the federal public service 53 17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 22 22
2014 3 to 10 years in the federal public service 23 27
2014 11 to 20 years in the federal public service 29 17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2017 11 to 20 years in the federal public service 0 22
2014 3 to 10 years in the federal public service 0 27
2014 11 to 20 years in the federal public service 0 17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 45 18
2017 11 to 20 years in the federal public service 27 22
2014 3 to 10 years in the federal public service 29 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 23 22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 49 18
2017 11 to 20 years in the federal public service 72 22
2014 3 to 10 years in the federal public service 48 27
2014 11 to 20 years in the federal public service 53 17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 45 18
2017 11 to 20 years in the federal public service 32 22
2014 11 to 20 years in the federal public service 29 17

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 39 18
2017 11 to 20 years in the federal public service 31 22
2014 3 to 10 years in the federal public service 29 27
2014 11 to 20 years in the federal public service 35 17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2017 11 to 20 years in the federal public service 0 22
2014 3 to 10 years in the federal public service 0 27
2014 11 to 20 years in the federal public service 0 17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 27
2014 11 to 20 years in the federal public service 0 17

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 33 21

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 28 21
2014 3 to 10 years in the federal public service 30 27
2014 11 to 20 years in the federal public service 35 17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 34 18
2017 11 to 20 years in the federal public service 51 21
2014 3 to 10 years in the federal public service 33 27
2014 11 to 20 years in the federal public service 53 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 27
2014 11 to 20 years in the federal public service 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 50 18
2017 11 to 20 years in the federal public service 52 21
2014 3 to 10 years in the federal public service 59 27
2014 11 to 20 years in the federal public service 53 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 21

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 89 11 18
2017 11 to 20 years in the federal public service 96 4 22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 8 13 0 0 36 19 72 0 56
2017 3 to 10 years in the federal public service 12 18 13 4 5 34 14 58 18 137
2017 11 to 20 years in the federal public service 12 20 20 5 6 30 8 50 18 115
2017 More than 20 years in the federal public service 15 34 9 0 5 28 9 78 7 21
2014 Less than 3 years in the federal public service 4 8 4 4 0 68 12 60 20 23
2014 3 to 10 years in the federal public service 18 15 17 9 4 30 8 52 21 176
2014 11 to 20 years in the federal public service 11 18 22 6 6 34 3 46 19 107
2014 More than 20 years in the federal public service 4 32 14 7 4 32 7 59 17 28

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 23 14 4 0 13 0 79 5 56
2017 3 to 10 years in the federal public service 26 35 18 6 2 11 1 70 9 136
2017 11 to 20 years in the federal public service 25 38 21 6 3 5 1 68 10 114
2017 More than 20 years in the federal public service 34 47 9 0 5 0 5 85 5 21
2014 Less than 3 years in the federal public service 20 25 22 4 0 28 0 63 6 23
2014 3 to 10 years in the federal public service 30 37 13 5 2 11 1 76 8 176
2014 11 to 20 years in the federal public service 26 33 21 5 3 11 1 67 8 107
2014 More than 20 years in the federal public service 25 29 29 7 0 11 0 60 8 28
2011 Less than 3 years in the federal public service 49 33 10 6 0 3 0 84 6 70
2011 3 to 10 years in the federal public service 39 37 13 7 1 3 0 78 9 193
2011 11 to 20 years in the federal public service 39 36 7 12 1 4 0 79 14 69
2011 More than 20 years in the federal public service 47 17 26 3 3 3 0 66 7 30
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 17 10 5 11 10 36 54 28 56
2017 3 to 10 years in the federal public service 11 16 7 6 0 4 55 68 14 136
2017 11 to 20 years in the federal public service 10 21 8 4 0 2 54 71 10 115
2017 More than 20 years in the federal public service 14 9 9 0 0 0 68 71 0 21
2014 Less than 3 years in the federal public service 0 14 4 8 0 4 70 54 31 23
2014 3 to 10 years in the federal public service 8 19 11 2 3 4 52 61 13 176
2014 11 to 20 years in the federal public service 9 22 9 4 0 2 55 70 9 107
2014 More than 20 years in the federal public service 14 14 11 4 0 0 58 66 9 28
2011 Less than 3 years in the federal public service 6 21 11 9 6 4 44 51 27 71
2011 3 to 10 years in the federal public service 7 21 11 4 3 4 49 60 15 193
2011 11 to 20 years in the federal public service 19 13 0 0 2 0 67 95 5 69
2011 More than 20 years in the federal public service 17 20 0 0 0 3 60 100 0 30
2008 Less than 3 years in the federal public service 6 22 11 15 1 9 37 51 29 82
2008 3 to 10 years in the federal public service 9 31 5 4 4 5 42 75 15 137
2008 11 to 20 years in the federal public service 10 21 2 2 2 2 60 81 13 42
2008 More than 20 years in the federal public service 28 24 3 3 0 0 41 88 6 29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 3 6 0 0 34 46 69 0 55
2017 3 to 10 years in the federal public service 4 4 6 2 1 11 74 45 18 136
2017 11 to 20 years in the federal public service 1 4 9 0 0 5 81 37 0 114
2017 More than 20 years in the federal public service 0 5 19 5 0 0 72 17 17 21
2014 Less than 3 years in the federal public service 0 4 8 0 0 18 70 34 0 23
2014 3 to 10 years in the federal public service 2 3 12 1 0 12 70 29 3 176
2014 11 to 20 years in the federal public service 2 7 6 1 0 6 79 57 6 107
2014 More than 20 years in the federal public service 0 4 4 0 0 14 79 50 0 28
2011 Less than 3 years in the federal public service 6 3 16 0 1 18 56 34 6 71
2011 3 to 10 years in the federal public service 2 6 10 2 1 13 66 37 16 193
2011 11 to 20 years in the federal public service 3 3 4 0 1 4 84 50 13 69
2011 More than 20 years in the federal public service 7 0 10 7 0 3 74 28 29 30

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 20 6 3 0 0 30 41 89 0 56
2017 3 to 10 years in the federal public service 15 8 7 3 1 11 57 68 10 136
2017 11 to 20 years in the federal public service 12 19 4 1 1 6 57 84 4 115
2017 More than 20 years in the federal public service 14 5 14 0 0 5 63 57 0 21
2014 Less than 3 years in the federal public service 10 4 8 0 0 8 70 64 0 23
2014 3 to 10 years in the federal public service 13 10 7 1 1 13 53 71 7 176
2014 11 to 20 years in the federal public service 9 18 7 0 0 7 60 78 0 107
2014 More than 20 years in the federal public service 14 10 4 7 0 11 54 69 20 28
2011 Less than 3 years in the federal public service 14 10 10 0 1 17 48 68 4 71
2011 3 to 10 years in the federal public service 12 11 9 3 2 10 54 63 13 192
2011 11 to 20 years in the federal public service 13 12 3 0 0 2 71 90 0 69
2011 More than 20 years in the federal public service 13 0 17 0 3 7 60 40 10 30
2008 Less than 3 years in the federal public service 22 15 6 1 0 21 35 83 3 81
2008 3 to 10 years in the federal public service 15 20 9 4 0 9 43 73 8 138
2008 11 to 20 years in the federal public service 17 10 2 5 2 5 60 73 20 42
2008 More than 20 years in the federal public service 24 14 7 0 3 10 41 79 7 29

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 7 3 0 0 32 40 88 0 54
2017 3 to 10 years in the federal public service 13 10 7 1 0 12 57 75 2 136
2017 11 to 20 years in the federal public service 8 14 10 0 0 10 58 68 0 114
2017 More than 20 years in the federal public service 14 5 14 0 0 5 63 57 0 21
2014 Less than 3 years in the federal public service 14 0 8 0 0 8 70 64 0 23
2014 3 to 10 years in the federal public service 14 8 10 1 1 12 54 65 7 176
2014 11 to 20 years in the federal public service 8 20 7 1 0 6 58 77 3 107
2014 More than 20 years in the federal public service 7 18 4 4 0 14 54 77 11 28
2011 Less than 3 years in the federal public service 10 11 11 0 1 18 48 62 4 71
2011 3 to 10 years in the federal public service 12 10 11 2 1 12 53 62 6 191
2011 11 to 20 years in the federal public service 11 12 4 1 1 2 68 76 9 69
2011 More than 20 years in the federal public service 3 10 17 3 3 6 57 36 18 30
2008 Less than 3 years in the federal public service 28 12 7 2 1 12 36 79 7 81
2008 3 to 10 years in the federal public service 16 16 7 3 1 12 45 73 10 137
2008 11 to 20 years in the federal public service 21 10 2 2 5 0 60 76 18 42
2008 More than 20 years in the federal public service 17 21 17 0 7 3 34 61 11 29
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 7 93 136
2017 11 to 20 years in the federal public service 9 91 114
2017 More than 20 years in the federal public service 0 100 21
2014 3 to 10 years in the federal public service 5 95 175

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 53 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 47 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 65 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 49 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 58 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 79 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 11 to 20 years in the federal public service 91 9 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 8 9 0 0 41 17 77 0 56
2017 3 to 10 years in the federal public service 11 11 9 3 1 52 12 63 10 134
2017 11 to 20 years in the federal public service 14 13 17 2 4 41 9 53 12 115
2017 More than 20 years in the federal public service 11 34 19 0 5 23 9 66 7 21
2014 Less than 3 years in the federal public service 0 12 8 0 0 67 12 60 0 23
2014 3 to 10 years in the federal public service 15 12 18 1 1 45 7 58 4 176
2014 11 to 20 years in the federal public service 8 15 19 2 1 47 8 51 6 107
2014 More than 20 years in the federal public service 18 11 14 0 0 46 11 67 0 28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 27 6 0 0 19 5 92 0 56
2017 3 to 10 years in the federal public service 22 34 14 4 0 23 3 76 6 137
2017 11 to 20 years in the federal public service 30 25 20 4 3 17 1 66 9 115
2017 More than 20 years in the federal public service 29 28 19 0 5 9 9 71 6 21
2014 Less than 3 years in the federal public service 20 29 19 0 0 28 4 73 0 23
2014 3 to 10 years in the federal public service 29 30 16 2 1 20 2 77 3 175
2014 11 to 20 years in the federal public service 25 29 10 2 1 29 4 81 4 107
2014 More than 20 years in the federal public service 32 22 14 0 0 28 4 79 0 28
2011 Less than 3 years in the federal public service 48 25 10 0 1 15 0 87 2 71
2011 3 to 10 years in the federal public service 41 33 14 2 1 10 0 82 3 192
2011 11 to 20 years in the federal public service 32 47 12 4 1 4 0 82 6 69
2011 More than 20 years in the federal public service 38 38 14 7 3 0 0 76 10 29
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 24 8 3 9 0 2 80 12 56
2017 3 to 10 years in the federal public service 47 29 11 5 6 0 2 77 12 137
2017 11 to 20 years in the federal public service 60 24 10 3 1 0 2 86 4 114
2017 More than 20 years in the federal public service 48 19 9 5 5 0 14 78 11 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 41 21 8 8 0 0 64 16 56
2017 3 to 10 years in the federal public service 14 23 24 24 15 0 0 37 39 137
2017 11 to 20 years in the federal public service 10 23 27 16 22 0 1 34 38 115
2017 More than 20 years in the federal public service 14 19 43 9 15 0 0 33 24 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 29 23 8 6 0 0 63 14 56
2017 3 to 10 years in the federal public service 13 26 32 15 13 0 0 39 28 137
2017 11 to 20 years in the federal public service 12 28 26 18 15 0 1 40 34 115
2017 More than 20 years in the federal public service 5 38 23 20 14 0 0 43 34 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 32 17 11 9 0 0 63 20 56
2017 3 to 10 years in the federal public service 17 22 26 17 19 0 0 39 36 137
2017 11 to 20 years in the federal public service 12 24 21 21 22 0 1 36 43 114
2017 More than 20 years in the federal public service 5 23 53 15 5 0 0 28 19 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 20 9 3 6 2 2 81 10 56
2017 3 to 10 years in the federal public service 32 27 19 12 9 0 2 59 22 137
2017 11 to 20 years in the federal public service 28 27 17 14 12 0 3 56 27 115
2017 More than 20 years in the federal public service 14 42 24 10 5 0 5 59 15 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 28 16 6 3 0 0 75 9 56
2017 3 to 10 years in the federal public service 29 23 24 13 11 0 0 52 23 136
2017 11 to 20 years in the federal public service 24 22 25 16 12 0 0 47 28 114
2017 More than 20 years in the federal public service 33 33 19 10 5 0 0 66 14 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 32 23 5 2 0 0 70 6 56
2017 3 to 10 years in the federal public service 21 34 23 14 7 0 1 56 21 136
2017 11 to 20 years in the federal public service 25 38 21 12 4 0 0 62 17 114
2017 More than 20 years in the federal public service 28 38 24 5 5 0 0 67 9 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 38 22 20 2 2 0 55 22 56
2017 3 to 10 years in the federal public service 12 24 18 29 16 0 0 36 46 136
2017 11 to 20 years in the federal public service 9 30 24 21 16 0 0 40 37 114
2017 More than 20 years in the federal public service 9 29 44 5 14 0 0 38 19 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 36 23 11 3 0 0 62 15 56
2017 3 to 10 years in the federal public service 20 27 19 21 13 0 0 47 33 136
2017 11 to 20 years in the federal public service 17 30 30 15 8 0 1 47 23 114
2017 More than 20 years in the federal public service 23 23 35 14 5 0 0 46 19 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 31 13 5 6 2 0 76 11 55
2017 3 to 10 years in the federal public service 33 31 20 9 6 0 1 64 16 136
2017 11 to 20 years in the federal public service 32 31 14 14 8 0 0 63 23 114
2017 More than 20 years in the federal public service 34 24 33 5 5 0 0 57 9 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 22 14 8 2 0 0 77 9 56
2017 3 to 10 years in the federal public service 68 16 10 2 2 0 2 86 4 136
2017 11 to 20 years in the federal public service 68 19 9 1 0 0 3 90 1 115
2017 More than 20 years in the federal public service 67 9 9 0 5 0 9 84 6 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 83 9 2 4 0 2 0 94 4 56
2017 3 to 10 years in the federal public service 74 14 4 2 3 0 3 90 5 137
2017 11 to 20 years in the federal public service 76 10 4 2 4 1 2 90 6 115
2017 More than 20 years in the federal public service 62 19 5 5 0 0 9 89 6 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 20 6 2 4 0 0 88 6 56
2017 3 to 10 years in the federal public service 53 29 13 1 2 0 2 84 3 136
2017 11 to 20 years in the federal public service 60 23 11 3 3 0 1 84 5 115
2017 More than 20 years in the federal public service 48 34 14 0 0 0 5 85 0 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 80 8 8 0 4 0 0 88 4 56
2017 3 to 10 years in the federal public service 54 23 11 5 5 0 2 79 11 136
2017 11 to 20 years in the federal public service 60 21 10 3 6 0 1 81 9 115
2017 More than 20 years in the federal public service 47 29 9 10 5 0 0 76 14 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 9 6 0 0 0 11 93 0 56
2017 3 to 10 years in the federal public service 56 15 2 0 1 0 26 96 1 137
2017 11 to 20 years in the federal public service 55 15 6 1 2 0 21 89 3 115
2017 More than 20 years in the federal public service 42 9 15 5 0 0 28 71 7 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 84 3 8 0 0 0 5 92 0 56
2017 3 to 10 years in the federal public service 73 11 7 1 1 0 6 90 2 137
2017 11 to 20 years in the federal public service 71 17 6 2 0 0 5 92 2 114
2017 More than 20 years in the federal public service 60 26 10 0 0 0 5 90 0 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 19 11 14 6 0 2 69 20 56
2017 3 to 10 years in the federal public service 55 25 9 6 3 0 1 81 10 137
2017 11 to 20 years in the federal public service 69 15 9 2 4 0 2 85 6 115
2017 More than 20 years in the federal public service 81 10 5 0 5 0 0 91 5 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 17 11 3 0 0 2 85 3 56
2017 3 to 10 years in the federal public service 56 25 11 4 3 0 1 82 7 137
2017 11 to 20 years in the federal public service 55 26 14 0 3 0 1 82 3 115
2017 More than 20 years in the federal public service 57 29 5 5 0 0 5 90 5 21

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 38 35 6 2 2 0 56 8 56
2017 3 to 10 years in the federal public service 8 28 35 25 4 0 0 35 29 137
2017 11 to 20 years in the federal public service 8 27 35 21 10 0 0 34 30 115
2017 More than 20 years in the federal public service 5 28 54 9 5 0 0 32 14 21

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 2 12 25 39 17 4 0 59 15 56
2017 3 to 10 years in the federal public service 9 29 31 24 6 0 0 30 39 137
2017 11 to 20 years in the federal public service 13 27 33 20 7 0 0 27 40 113
2017 More than 20 years in the federal public service 5 29 43 14 9 0 0 23 34 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 44 9 3 2 0 0 86 5 56
2017 3 to 10 years in the federal public service 47 37 7 3 4 1 0 85 7 137
2017 11 to 20 years in the federal public service 51 37 12 0 0 0 0 88 0 113
2017 More than 20 years in the federal public service 53 32 10 0 5 0 0 85 5 21

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 42 8 8 6 0 0 78 14 56
2017 3 to 10 years in the federal public service 17 34 14 15 17 4 0 53 33 137
2017 11 to 20 years in the federal public service 16 39 15 17 13 0 0 55 30 115
2017 More than 20 years in the federal public service 19 29 19 24 9 0 0 48 33 21
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 21 79 56
2017 3 to 10 years in the federal public service 13 87 137
2017 11 to 20 years in the federal public service 17 83 115
2014 3 to 10 years in the federal public service 13 87 176
2014 11 to 20 years in the federal public service 16 84 107

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 85 15 10
2017 3 to 10 years in the federal public service 83 17 16
2017 11 to 20 years in the federal public service 86 14 20
2014 3 to 10 years in the federal public service 75 25 24
2014 11 to 20 years in the federal public service 89 11 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 55 38 7 0 0 0 0 93 0 13
2017 11 to 20 years in the federal public service 71 22 6 0 0 0 0 94 0 17
2014 3 to 10 years in the federal public service 66 28 6 0 0 0 0 94 0 18
2014 11 to 20 years in the federal public service 80 13 7 0 0 0 0 93 0 15
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 69 17 6 0 0 6 2 74 26 56
2017 3 to 10 years in the federal public service 57 25 10 2 3 1 2 59 41 137
2017 11 to 20 years in the federal public service 62 27 4 2 3 0 2 63 37 115
2017 More than 20 years in the federal public service 76 19 0 0 5 0 0 76 24 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 34 15
2017 3 to 10 years in the federal public service 30 55
2017 11 to 20 years in the federal public service 32 41

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 33 15
2017 3 to 10 years in the federal public service 30 55
2017 11 to 20 years in the federal public service 12 41

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 7 15
2017 3 to 10 years in the federal public service 21 55
2017 11 to 20 years in the federal public service 2 41

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 20 15
2017 3 to 10 years in the federal public service 29 55
2017 11 to 20 years in the federal public service 34 41

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 7 15
2017 3 to 10 years in the federal public service 11 55
2017 11 to 20 years in the federal public service 2 41

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 33 15
2017 3 to 10 years in the federal public service 28 55
2017 11 to 20 years in the federal public service 39 41

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 20 60 13 0 0 7 15
2017 3 to 10 years in the federal public service 9 72 15 4 0 0 54
2017 11 to 20 years in the federal public service 19 62 8 3 2 6 40

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 20 0 13 0 0 7 86 14 15
2017 3 to 10 years in the federal public service 47 21 16 7 3 2 4 72 11 55
2017 11 to 20 years in the federal public service 41 35 2 7 6 0 9 83 14 41

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 20 7 13 7 20 27 50 38 15
2017 3 to 10 years in the federal public service 11 0 9 14 15 7 43 22 60 55
2017 11 to 20 years in the federal public service 5 12 12 11 3 7 52 40 32 41
Date modified: