2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 103. Please indicate your occupational group and level. Occupational group and level - CISPC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 34 56 2 7 0 0 0 90 7 41
2017 CISPC-11 25 67 0 8 0 0 0 92 8 24
2017 CISPC-12 40 47 7 6 0 0 0 87 6 15
2014 CISPC 31 66 0 3 0 0 0 97 3 29
2014 CISPC-12 31 69 0 0 0 0 0 100 0 16
2011 CISPC 43 43 9 4 0 0 0 87 4 23
2011 CISPC-11 54 31 8 8 0 0 0 85 8 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 78 10 5 5 2 0 0 88 7 41
2017 CISPC-11 83 8 4 0 4 0 0 92 4 24
2017 CISPC-12 73 13 7 7 0 0 0 87 7 15
2014 CISPC 76 21 0 3 0 0 0 97 3 29
2014 CISPC-12 75 19 0 6 0 0 0 94 6 16
2011 CISPC 83 13 0 4 0 0 0 96 4 23
2011 CISPC-11 85 15 0 0 0 0 0 100 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 59 15 14 5 7 0 0 74 12 41
2017 CISPC-11 67 17 8 4 4 0 0 83 8 24
2017 CISPC-12 54 13 13 7 13 0 0 67 20 15
2014 CISPC 69 10 7 7 7 0 0 79 14 29
2014 CISPC-12 69 13 6 6 6 0 0 81 13 16
2011 CISPC 65 26 4 4 0 0 0 91 4 23
2011 CISPC-11 62 38 0 0 0 0 0 100 0 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 56 32 2 7 2 0 0 88 10 41
2017 CISPC-11 42 42 4 8 4 0 0 83 13 24
2017 CISPC-12 74 20 0 6 0 0 0 94 6 15
2014 CISPC 62 28 3 7 0 0 0 90 7 29
2014 CISPC-12 69 31 0 0 0 0 0 100 0 16
2011 CISPC 57 39 0 4 0 0 0 96 4 23
2011 CISPC-11 62 38 0 0 0 0 0 100 0 13

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 32 39 7 12 10 0 0 71 22 41
2017 CISPC-11 25 38 8 17 13 0 0 63 29 24
2017 CISPC-12 34 47 7 7 6 0 0 81 13 15
2014 CISPC 41 38 10 10 0 0 0 79 10 29
2014 CISPC-12 50 31 13 6 0 0 0 81 6 16
2011 CISPC 30 52 4 9 4 0 0 83 13 23
2011 CISPC-11 31 69 0 0 0 0 0 100 0 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 44 49 2 2 2 0 0 93 5 41
2017 CISPC-11 42 50 0 4 4 0 0 92 8 24
2017 CISPC-12 47 46 7 0 0 0 0 93 0 15
2014 CISPC 59 41 0 0 0 0 0 100 0 29
2014 CISPC-12 69 31 0 0 0 0 0 100 0 16
2011 CISPC 48 30 13 9 0 0 0 78 9 23
2011 CISPC-11 46 38 15 0 0 0 0 85 0 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 54 41 2 0 2 0 0 95 2 41
2017 CISPC-11 58 33 4 0 4 0 0 92 4 24
2017 CISPC-12 47 53 0 0 0 0 0 100 0 15
2014 CISPC 72 24 3 0 0 0 0 97 0 29
2014 CISPC-12 81 13 6 0 0 0 0 94 0 16
2011 CISPC 39 48 13 0 0 0 0 87 0 23
2011 CISPC-11 31 62 8 0 0 0 0 92 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 60 30 5 3 3 0 0 90 5 40
2017 CISPC-11 52 30 9 4 4 0 0 83 9 23
2017 CISPC-12 67 33 0 0 0 0 0 100 0 15
2014 CISPC 59 38 3 0 0 0 0 97 0 29
2014 CISPC-12 56 44 0 0 0 0 0 100 0 16

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 41 39 0 5 14 0 0 81 19 41
2017 CISPC-11 50 29 0 4 17 0 0 79 21 24
2017 CISPC-12 27 54 0 7 13 0 0 81 19 15
2014 CISPC 45 34 10 3 3 0 3 82 7 29
2014 CISPC-12 25 50 13 0 6 0 6 80 7 16
2011 CISPC 26 52 9 9 4 0 0 78 13 23
2011 CISPC-11 31 46 15 0 8 0 0 77 8 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 20 12 10 10 14 0 34 48 37 41
2017 CISPC-11 17 17 8 13 13 0 33 50 38 24
2017 CISPC-12 27 7 13 7 19 0 27 46 36 15
2014 CISPC 21 17 14 17 3 0 28 53 28 29
2014 CISPC-12 6 19 19 13 6 0 38 40 30 16
2011 CISPC 0 30 9 17 9 0 35 47 40 23
2011 CISPC-11 0 23 15 8 0 0 54 50 17 13

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 27 49 10 12 2 0 0 76 14 41
2017 CISPC-11 29 46 8 13 4 0 0 75 17 24
2017 CISPC-12 20 54 13 13 0 0 0 74 13 15
2014 CISPC 45 55 0 0 0 0 0 100 0 29
2014 CISPC-12 44 56 0 0 0 0 0 100 0 16
2011 CISPC 22 43 26 4 4 0 0 65 9 23
2011 CISPC-11 15 62 15 0 8 0 0 77 8 13

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 32 34 19 12 2 0 0 66 15 41
2017 CISPC-11 33 33 21 13 0 0 0 67 13 24
2017 CISPC-12 27 40 19 7 7 0 0 67 13 15
2014 CISPC 35 44 21 0 0 0 0 79 0 29
2014 CISPC-12 25 56 19 0 0 0 0 81 0 16
2011 CISPC 39 43 9 9 0 0 0 83 9 23
2011 CISPC-11 46 46 8 0 0 0 0 92 0 13

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 22 46 10 17 5 0 0 68 22 41
2017 CISPC-11 29 38 8 21 4 0 0 67 25 24
2017 CISPC-12 13 54 13 13 7 0 0 67 19 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 49 29 7 10 5 0 0 78 14 41
2017 CISPC-11 46 33 8 8 4 0 0 79 13 24
2017 CISPC-12 47 27 7 13 7 0 0 74 19 15
2014 CISPC 62 34 0 3 0 0 0 97 3 29
2014 CISPC-12 63 38 0 0 0 0 0 100 0 16
2011 CISPC 41 41 5 14 0 0 0 82 14 22
2011 CISPC-11 38 54 0 8 0 0 0 92 8 13

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 27 44 15 7 7 0 0 71 14 41
2017 CISPC-11 29 46 8 8 8 0 0 75 17 24
2017 CISPC-12 27 34 27 7 6 0 0 60 13 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 56 27 14 0 2 0 0 83 2 41
2017 CISPC-11 58 25 13 0 4 0 0 83 4 24
2017 CISPC-12 54 27 19 0 0 0 0 81 0 15
2014 CISPC 90 10 0 0 0 0 0 100 0 29
2014 CISPC-12 94 6 0 0 0 0 0 100 0 16
2011 CISPC 57 26 13 4 0 0 0 83 4 23
2011 CISPC-11 62 31 0 8 0 0 0 92 8 13

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 34 51 7 5 2 0 0 86 7 41
2017 CISPC-11 42 50 0 4 4 0 0 92 8 24
2017 CISPC-12 27 54 13 7 0 0 0 81 7 15
2014 CISPC 35 44 14 3 3 0 0 79 7 29
2014 CISPC-12 31 50 13 0 6 0 0 81 6 16
2011 CISPC 35 48 4 13 0 0 0 83 13 23
2011 CISPC-11 38 54 0 8 0 0 0 92 8 13

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 34 46 7 5 7 0 0 81 12 41
2017 CISPC-11 42 46 0 4 8 0 0 88 13 24
2017 CISPC-12 20 47 20 6 7 0 0 67 13 15
2014 CISPC 49 27 24 0 0 0 0 76 0 29
2014 CISPC-12 44 31 25 0 0 0 0 75 0 16

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 32 44 7 7 10 0 0 76 17 41
2017 CISPC-11 38 38 4 8 13 0 0 75 21 24
2017 CISPC-12 20 54 13 6 7 0 0 74 13 15
2014 CISPC 45 38 10 7 0 0 0 83 7 29
2014 CISPC-12 38 50 6 6 0 0 0 88 6 16
2011 CISPC 41 32 5 18 5 0 0 73 23 22
2011 CISPC-11 31 38 8 15 8 0 0 69 23 13

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 41 42 14 0 2 0 0 83 2 41
2017 CISPC-11 42 42 13 0 4 0 0 83 4 24
2017 CISPC-12 34 47 19 0 0 0 0 81 0 15
2014 CISPC 59 41 0 0 0 0 0 100 0 29
2014 CISPC-12 63 38 0 0 0 0 0 100 0 16
2011 CISPC 30 43 22 4 0 0 0 74 4 23
2011 CISPC-11 23 62 8 8 0 0 0 85 8 13

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 17 41 15 12 15 0 0 58 27 41
2017 CISPC-11 17 42 13 8 21 0 0 58 29 24
2017 CISPC-12 13 40 20 20 7 0 0 53 27 15
2014 CISPC 21 24 31 17 7 0 0 45 24 29
2014 CISPC-12 6 31 44 13 6 0 0 38 19 16
2011 CISPC 13 61 9 9 9 0 0 74 17 23
2011 CISPC-11 15 62 8 15 0 0 0 77 15 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 15 54 24 2 5 0 0 7 69 41
2017 CISPC-11 17 50 21 4 8 0 0 13 67 24
2017 CISPC-12 13 67 19 0 0 0 0 0 81 15
2014 CISPC 3 27 38 21 11 0 0 31 31 29
2014 CISPC-12 6 31 44 13 6 0 0 19 38 16
2011 CISPC 17 17 39 13 13 0 0 26 35 23
2011 CISPC-11 15 23 23 15 23 0 0 38 38 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 17 49 19 5 7 2 0 12 68 41
2017 CISPC-11 21 33 29 4 8 4 0 13 57 24
2017 CISPC-12 13 74 6 7 0 0 0 7 87 15
2014 CISPC 7 27 24 28 14 0 0 42 34 29
2014 CISPC-12 13 31 19 25 13 0 0 38 44 16
2011 CISPC 13 26 30 13 17 0 0 30 39 23
2011 CISPC-11 15 23 31 8 23 0 0 31 38 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 10 32 34 22 2 0 0 24 41 41
2017 CISPC-11 8 42 25 25 0 0 0 25 50 24
2017 CISPC-12 13 20 54 13 0 0 0 13 33 15
2014 CISPC 21 28 31 14 7 0 0 21 48 29
2014 CISPC-12 31 25 31 13 0 0 0 13 56 16
2011 CISPC 13 26 26 22 9 0 4 32 41 23
2011 CISPC-11 15 15 31 23 8 0 8 33 33 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 7 29 44 10 10 0 0 19 37 41
2017 CISPC-11 8 25 42 13 13 0 0 25 33 24
2017 CISPC-12 7 40 47 7 0 0 0 7 46 15
2014 CISPC 7 14 38 38 4 0 0 41 21 29
2014 CISPC-12 13 13 25 50 0 0 0 50 25 16
2011 CISPC 17 9 22 35 17 0 0 52 26 23
2011 CISPC-11 15 0 31 23 31 0 0 54 15 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 12 32 37 12 7 0 0 19 44 41
2017 CISPC-11 13 25 33 21 8 0 0 29 38 24
2017 CISPC-12 13 40 46 0 0 0 0 0 54 15
2014 CISPC 14 38 14 17 18 0 0 35 51 29
2014 CISPC-12 25 31 19 13 13 0 0 25 56 16
2011 CISPC 17 26 26 17 13 0 0 30 43 23
2011 CISPC-11 15 23 15 23 23 0 0 46 38 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 5 25 39 17 12 2 0 30 30 41
2017 CISPC-11 8 33 21 17 17 4 0 35 43 24
2017 CISPC-12 0 13 67 19 0 0 0 19 13 15
2014 CISPC 3 14 41 21 21 0 0 42 17 29
2014 CISPC-12 6 13 50 13 19 0 0 31 19 16
2011 CISPC 17 9 30 22 22 0 0 43 26 23
2011 CISPC-11 15 8 31 15 31 0 0 46 23 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 10 29 34 17 10 0 0 27 39 41
2017 CISPC-11 13 25 38 17 8 0 0 25 38 24
2017 CISPC-12 7 40 27 20 7 0 0 27 46 15
2014 CISPC 7 14 48 17 14 0 0 31 21 29
2014 CISPC-12 6 19 56 19 0 0 0 19 25 16
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 69 17 5 10 0 0 0 86 10 41
2017 CISPC-11 79 8 8 4 0 0 0 88 4 24
2017 CISPC-12 54 33 0 13 0 0 0 87 13 15
2014 CISPC 66 24 0 7 3 0 0 90 10 29
2014 CISPC-12 63 25 0 6 6 0 0 88 13 16
2011 CISPC 78 17 0 4 0 0 0 96 4 23
2011 CISPC-11 85 15 0 0 0 0 0 100 0 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 37 44 2 7 2 7 0 87 10 41
2017 CISPC-11 33 50 0 4 4 8 0 91 9 24
2017 CISPC-12 47 40 7 6 0 0 0 87 6 15
2014 CISPC 31 38 21 3 0 3 3 74 4 29
2014 CISPC-12 25 50 19 0 0 6 0 80 0 16

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 61 32 2 2 2 0 0 93 5 41
2017 CISPC-11 54 42 0 0 4 0 0 96 4 24
2017 CISPC-12 67 20 7 6 0 0 0 87 6 15
2014 CISPC 52 41 3 3 0 0 0 93 3 29
2014 CISPC-12 31 63 6 0 0 0 0 94 0 16

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 34 49 5 7 2 2 0 85 10 41
2017 CISPC-11 33 42 4 13 4 4 0 78 17 24
2017 CISPC-12 34 60 6 0 0 0 0 94 0 15
2014 CISPC 42 55 0 3 0 0 0 97 3 29
2014 CISPC-12 44 50 0 6 0 0 0 94 6 16
2011 CISPC 39 43 4 13 0 0 0 83 13 23
2011 CISPC-11 46 38 8 8 0 0 0 85 8 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 49 37 2 2 2 7 0 92 5 41
2017 CISPC-11 54 29 4 0 4 8 0 91 5 24
2017 CISPC-12 47 47 0 6 0 0 0 94 6 15
2014 CISPC 31 55 10 0 0 3 0 89 0 29
2014 CISPC-12 31 63 6 0 0 0 0 94 0 16
2011 CISPC 52 22 17 4 0 4 0 77 5 23
2011 CISPC-11 69 15 0 8 0 8 0 92 8 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 20 34 14 7 7 12 5 65 18 41
2017 CISPC-11 17 25 13 8 13 17 8 56 28 24
2017 CISPC-12 27 54 19 0 0 0 0 81 0 15
2014 CISPC 21 21 21 17 3 14 3 50 25 29
2014 CISPC-12 25 31 19 6 6 6 6 64 14 16

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 68 27 5 0 0 0 0 95 0 41
2017 CISPC-11 79 13 8 0 0 0 0 92 0 24
2017 CISPC-12 54 46 0 0 0 0 0 100 0 15
2014 CISPC 52 48 0 0 0 0 0 100 0 29
2014 CISPC-12 44 56 0 0 0 0 0 100 0 16
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 32 47 7 10 2 0 2 80 13 41
2017 CISPC-11 29 46 8 8 4 0 4 78 13 24
2017 CISPC-12 34 47 6 13 0 0 0 81 13 15
2014 CISPC 59 34 3 0 0 3 0 96 0 29
2014 CISPC-12 50 38 6 0 0 6 0 93 0 16
2011 CISPC 39 48 0 13 0 0 0 87 13 23
2011 CISPC-11 46 46 0 8 0 0 0 92 8 13

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 54 25 10 5 2 2 2 82 7 41
2017 CISPC-11 54 21 13 0 4 4 4 82 5 24
2017 CISPC-12 47 34 7 13 0 0 0 81 13 15
2014 CISPC 52 41 7 0 0 0 0 93 0 29
2014 CISPC-12 44 50 6 0 0 0 0 94 0 16
2011 CISPC 61 17 4 13 0 4 0 82 14 23
2011 CISPC-11 69 15 0 8 0 8 0 92 8 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 49 27 10 14 0 0 0 76 14 41
2017 CISPC-11 50 25 13 13 0 0 0 75 13 24
2017 CISPC-12 40 34 7 19 0 0 0 74 19 15
2014 CISPC 52 48 0 0 0 0 0 100 0 29
2014 CISPC-12 50 50 0 0 0 0 0 100 0 16
2011 CISPC 52 17 9 22 0 0 0 70 22 23
2011 CISPC-11 62 23 8 8 0 0 0 85 8 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 83 10 2 2 2 0 0 93 5 41
2017 CISPC-11 92 8 0 0 0 0 0 100 0 24
2017 CISPC-12 66 13 7 7 7 0 0 80 13 15
2014 CISPC 90 7 0 3 0 0 0 97 3 29
2014 CISPC-12 88 13 0 0 0 0 0 100 0 16
2011 CISPC 83 13 0 4 0 0 0 96 4 23
2011 CISPC-11 92 8 0 0 0 0 0 100 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 76 15 0 2 2 0 5 95 5 41
2017 CISPC-11 88 8 0 4 0 0 0 96 4 24
2017 CISPC-12 60 27 0 0 6 0 7 93 7 15
2014 CISPC 69 14 7 0 0 4 7 92 0 29
2014 CISPC-12 75 19 0 0 0 0 6 100 0 16
2011 CISPC 61 22 4 9 0 4 0 86 9 23
2011 CISPC-11 62 23 0 8 0 8 0 92 8 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 61 29 5 2 2 0 0 90 5 41
2017 CISPC-11 67 29 0 0 4 0 0 96 4 24
2017 CISPC-12 47 34 13 7 0 0 0 81 7 15

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 66 17 10 2 2 2 0 85 5 41
2017 CISPC-11 67 13 17 0 0 4 0 83 0 24
2017 CISPC-12 60 27 0 7 6 0 0 87 13 15

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 51 27 7 7 5 0 2 80 12 41
2017 CISPC-11 42 38 4 8 4 0 4 83 13 24
2017 CISPC-12 60 13 13 7 6 0 0 74 13 15
2014 CISPC 69 27 3 0 0 0 0 97 0 29
2014 CISPC-12 75 19 6 0 0 0 0 94 0 16
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 27 37 10 7 0 3 17 79 8 30
2017 CISPC-11 14 21 14 14 0 7 29 56 22 14
2017 CISPC-12 40 47 6 0 0 0 7 93 0 15
2014 CISPC 14 52 19 0 0 0 14 78 0 21
2014 CISPC-12 20 60 7 0 0 0 13 92 0 15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 29 39 12 14 2 2 0 70 17 41
2017 CISPC-11 38 33 17 4 4 4 0 74 9 24
2017 CISPC-12 13 47 7 33 0 0 0 60 33 15
2014 CISPC 28 51 14 7 0 0 0 79 7 29
2014 CISPC-12 25 50 13 13 0 0 0 75 13 16
2011 CISPC 13 35 26 17 4 4 0 50 23 23
2011 CISPC-11 8 38 31 8 8 8 0 50 17 13

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 17 42 15 24 2 0 0 59 27 41
2017 CISPC-11 21 50 13 17 0 0 0 71 17 24
2017 CISPC-12 7 27 20 40 7 0 0 34 46 15
2014 CISPC 31 48 4 17 0 0 0 79 17 29
2014 CISPC-12 38 44 0 19 0 0 0 81 19 16
2011 CISPC 17 35 35 13 0 0 0 52 13 23
2011 CISPC-11 8 31 54 8 0 0 0 38 8 13

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 10 25 25 29 10 2 0 35 40 41
2017 CISPC-11 13 38 17 25 4 4 0 52 30 24
2017 CISPC-12 0 7 40 33 20 0 0 7 53 15
2014 CISPC 10 62 10 14 3 0 0 72 17 29
2014 CISPC-12 13 69 6 6 6 0 0 81 13 16
2011 CISPC 0 39 30 30 0 0 0 39 30 23
2011 CISPC-11 0 38 31 31 0 0 0 38 31 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 12 29 22 22 12 2 0 42 35 41
2017 CISPC-11 17 38 21 13 8 4 0 57 22 24
2017 CISPC-12 0 20 27 40 13 0 0 20 53 15
2014 CISPC 10 59 17 10 0 3 0 72 11 29
2014 CISPC-12 13 50 19 13 0 6 0 67 13 16
2011 CISPC 17 35 13 30 0 4 0 55 32 23
2011 CISPC-11 15 31 23 23 0 8 0 50 25 13

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 2 32 22 34 7 2 0 35 42 41
2017 CISPC-11 0 38 38 21 0 4 0 39 22 24
2017 CISPC-12 0 27 0 53 20 0 0 27 73 15
2014 CISPC 18 59 3 17 3 0 0 76 21 29
2014 CISPC-12 19 63 6 6 6 0 0 81 13 16
2011 CISPC 4 35 13 30 17 0 0 39 48 23
2011 CISPC-11 8 23 15 31 23 0 0 31 54 13
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 12 40 23 20 5 0 0 53 25 40
2017 CISPC-11 13 48 26 9 4 0 0 61 13 23
2017 CISPC-12 7 27 20 40 7 0 0 34 46 15
2014 CISPC 28 55 7 7 3 0 0 83 10 29
2014 CISPC-12 25 63 6 6 0 0 0 88 6 16
2011 CISPC 22 43 22 13 0 0 0 65 13 23
2011 CISPC-11 23 31 23 23 0 0 0 54 23 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 60 35 3 0 0 3 0 97 0 40
2017 CISPC-11 65 30 0 0 0 4 0 100 0 23
2017 CISPC-12 54 40 7 0 0 0 0 93 0 15
2014 CISPC 41 55 3 0 0 0 0 97 0 29
2014 CISPC-12 56 38 6 0 0 0 0 94 0 16
2011 CISPC 43 35 13 4 0 0 4 82 5 23
2011 CISPC-11 31 54 15 0 0 0 0 85 0 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 38 47 15 0 0 0 0 85 0 40
2017 CISPC-11 35 52 13 0 0 0 0 87 0 23
2017 CISPC-12 47 34 19 0 0 0 0 81 0 15
2014 CISPC 45 41 3 7 0 3 0 89 7 29
2014 CISPC-12 63 25 6 6 0 0 0 88 6 16
2011 CISPC 64 14 9 9 0 5 0 81 10 22
2011 CISPC-11 77 8 8 0 0 8 0 92 0 13

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 23 42 25 5 0 5 0 69 5 40
2017 CISPC-11 30 30 22 9 0 9 0 67 10 23
2017 CISPC-12 13 54 33 0 0 0 0 67 0 15
2014 CISPC 28 55 7 10 0 0 0 83 10 29
2014 CISPC-12 31 56 6 6 0 0 0 88 6 16
2011 CISPC 35 17 22 13 4 9 0 57 19 23
2011 CISPC-11 38 15 23 8 0 15 0 64 9 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 5 25 20 18 10 20 3 39 35 40
2017 CISPC-11 9 17 17 17 9 26 4 38 38 23
2017 CISPC-12 0 27 27 20 13 13 0 31 38 15
2014 CISPC 24 31 14 7 7 14 3 67 17 29
2014 CISPC-12 19 44 6 6 0 19 6 83 8 16
2011 CISPC 17 26 30 9 13 4 0 45 23 23
2011 CISPC-11 15 31 31 0 15 8 0 50 17 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 54 19 17 5 2 2 0 75 8 41
2017 CISPC-11 63 8 21 4 0 4 0 74 4 24
2017 CISPC-12 34 40 13 7 7 0 0 73 13 15
2014 CISPC 66 17 3 10 3 0 0 83 14 29
2014 CISPC-12 75 6 6 13 0 0 0 81 13 16

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 68 24 0 7 0 0 0 93 7 41
2017 CISPC-11 71 25 0 4 0 0 0 96 4 24
2017 CISPC-12 67 19 0 13 0 0 0 87 13 15
2014 CISPC 76 17 3 3 0 0 0 93 3 29
2014 CISPC-12 81 13 6 0 0 0 0 94 0 16
2011 CISPC 78 17 4 0 0 0 0 96 0 23
2011 CISPC-11 85 15 0 0 0 0 0 100 0 13

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 27 29 12 19 10 2 0 58 30 41
2017 CISPC-11 29 17 13 21 17 4 0 48 39 24
2017 CISPC-12 20 47 13 19 0 0 0 67 19 15
2014 CISPC 38 27 17 7 7 3 0 68 14 29
2014 CISPC-12 31 31 13 6 13 6 0 67 20 16
2011 CISPC 30 43 13 9 0 4 0 77 9 23
2011 CISPC-11 31 46 8 8 0 8 0 83 8 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 20 29 17 24 10 0 0 49 34 41
2017 CISPC-11 21 38 13 21 8 0 0 58 29 24
2017 CISPC-12 20 20 20 26 13 0 0 40 40 15
2014 CISPC 21 34 10 24 7 0 3 57 32 29
2014 CISPC-12 6 38 13 31 6 0 6 47 40 16
2011 CISPC 17 17 26 30 9 0 0 35 39 23
2011 CISPC-11 15 15 23 31 15 0 0 31 46 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 25 46 17 10 0 2 0 73 10 41
2017 CISPC-11 33 50 8 4 0 4 0 87 4 24
2017 CISPC-12 7 40 33 20 0 0 0 47 20 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 44 27 12 5 2 10 0 79 8 41
2017 CISPC-11 46 21 8 4 4 17 0 80 10 24
2017 CISPC-12 40 34 20 6 0 0 0 74 6 15
2014 CISPC 41 48 7 0 0 3 0 93 0 29
2014 CISPC-12 50 38 6 0 0 6 0 93 0 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 51 25 17 2 0 5 0 80 3 41
2017 CISPC-11 58 21 13 0 0 8 0 86 0 24
2017 CISPC-12 40 27 26 7 0 0 0 67 7 15
2014 CISPC 45 48 7 0 0 0 0 93 0 29
2014 CISPC-12 63 25 13 0 0 0 0 88 0 16
2011 CISPC 26 61 13 0 0 0 0 87 0 23
2011 CISPC-11 23 62 15 0 0 0 0 85 0 13

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 51 32 10 5 0 2 0 85 5 41
2017 CISPC-11 58 29 8 0 0 4 0 91 0 24
2017 CISPC-12 40 34 13 13 0 0 0 74 13 15
2014 CISPC 59 38 3 0 0 0 0 97 0 29
2014 CISPC-12 63 31 6 0 0 0 0 94 0 16
2011 CISPC 48 43 9 0 0 0 0 91 0 23
2011 CISPC-11 46 54 0 0 0 0 0 100 0 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 37 20 37 7 0 0 0 56 7 41
2017 CISPC-11 38 17 42 4 0 0 0 54 4 24
2017 CISPC-12 27 27 33 13 0 0 0 54 13 15
2014 CISPC 55 38 3 3 0 0 0 93 3 29
2014 CISPC-12 69 19 6 6 0 0 0 88 6 16
2011 CISPC 26 57 13 4 0 0 0 83 4 23
2011 CISPC-11 8 85 0 8 0 0 0 92 8 13

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 34 27 29 7 2 0 0 61 10 41
2017 CISPC-11 33 25 38 4 0 0 0 58 4 24
2017 CISPC-12 27 34 19 13 7 0 0 60 20 15
2014 CISPC 48 41 3 7 0 0 0 90 7 29
2014 CISPC-12 56 31 6 6 0 0 0 88 6 16
2011 CISPC 26 52 13 9 0 0 0 78 9 23
2011 CISPC-11 15 69 8 8 0 0 0 85 8 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 24 27 25 19 2 2 0 53 22 41
2017 CISPC-11 29 25 29 13 4 0 0 54 17 24
2017 CISPC-12 13 27 20 33 0 7 0 43 35 15
2014 CISPC 52 28 7 7 3 4 0 82 11 29
2014 CISPC-12 63 13 6 13 6 0 0 75 19 16
2011 CISPC 30 26 17 17 9 0 0 57 26 23
2011 CISPC-11 15 46 15 15 8 0 0 62 23 13
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CISPC 17 39 44 41
2017 CISPC-11 13 42 46 24
2017 CISPC-12 26 27 47 15
2014 CISPC 34 38 28 29
2014 CISPC-12 44 38 19 16
2011 CISPC 43 26 30 23
2011 CISPC-11 31 23 46 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CISPC 15 85 41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 10 12 22 5 2 39 10 43 14 41
2017 CISPC-11 4 8 21 4 4 42 17 30 20 24
2017 CISPC-12 20 13 26 7 0 34 0 50 10 15
2014 CISPC 10 24 14 7 0 38 7 62 12 29
2014 CISPC-12 13 38 6 13 0 31 0 73 18 16

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 29 39 22 2 2 5 0 72 5 41
2017 CISPC-11 33 29 25 0 4 8 0 68 5 24
2017 CISPC-12 13 60 19 7 0 0 0 74 7 15
2014 CISPC 18 48 10 0 0 24 0 87 0 29
2014 CISPC-12 19 50 6 0 0 25 0 92 0 16
2011 CISPC 30 48 17 4 0 0 0 78 4 23
2011 CISPC-11 31 69 0 0 0 0 0 100 0 13
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 7 5 5 2 2 2 76 55 22 41
2017 CISPC-11 8 8 4 0 4 4 71 67 17 24
2017 CISPC-12 6 0 7 7 0 0 81 31 34 15
2014 CISPC 7 14 7 7 0 7 58 60 20 29
2014 CISPC-12 6 6 6 0 0 6 75 67 0 16
2011 CISPC 13 9 4 9 4 0 61 56 33 23
2011 CISPC-11 8 8 8 0 0 0 77 67 0 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 0 0 7 0 0 10 83 0 0 41
2017 CISPC-11 0 0 4 0 0 13 83 0 0 24
2017 CISPC-12 0 0 13 0 0 7 80 0 0 15
2014 CISPC 0 3 11 0 0 14 72 24 0 29
2014 CISPC-12 0 6 0 0 0 13 81 100 0 16
2011 CISPC 4 4 13 4 0 0 74 33 17 23
2011 CISPC-11 0 8 8 0 0 0 85 50 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 2 7 2 0 0 7 80 80 0 41
2017 CISPC-11 4 8 0 0 0 13 75 100 0 24
2017 CISPC-12 0 7 7 0 0 0 87 50 0 15
2014 CISPC 10 14 7 0 0 10 58 78 0 29
2014 CISPC-12 6 13 0 0 0 6 75 100 0 16
2011 CISPC 13 4 9 4 0 4 65 57 14 23
2011 CISPC-11 8 8 0 0 0 8 77 100 0 13

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 3 3 5 0 0 8 82 50 0 40
2017 CISPC-11 4 4 0 0 0 13 78 100 0 23
2017 CISPC-12 0 0 13 0 0 0 87 0 0 15
2014 CISPC 10 10 7 0 0 14 58 75 0 29
2014 CISPC-12 6 6 0 0 0 13 75 100 0 16
2011 CISPC 9 9 9 4 0 4 65 57 14 23
2011 CISPC-11 8 8 0 0 0 8 77 100 0 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CISPC 0 100 41
2017 CISPC-11 0 100 24
2017 CISPC-12 0 100 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 5 15 7 0 0 66 7 73 0 41
2017 CISPC-11 4 8 4 0 0 71 13 75 0 24
2017 CISPC-12 7 20 13 0 0 60 0 67 0 15
2014 CISPC 7 21 17 0 0 55 0 61 0 29
2014 CISPC-12 6 38 13 0 0 44 0 78 0 16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 29 37 10 5 0 20 0 82 6 41
2017 CISPC-11 29 33 17 0 0 21 0 79 0 24
2017 CISPC-12 27 40 0 13 0 20 0 84 16 15
2014 CISPC 28 34 4 0 0 34 0 94 0 29
2014 CISPC-12 31 38 0 0 0 31 0 100 0 16
2011 CISPC 36 41 14 0 0 9 0 85 0 22
2011 CISPC-11 23 62 0 0 0 15 0 100 0 13
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 66 22 7 2 0 0 2 90 3 41
2017 CISPC-11 63 25 8 0 0 0 4 91 0 24
2017 CISPC-12 67 19 7 7 0 0 0 87 7 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 12 19 34 12 22 0 0 31 34 41
2017 CISPC-11 13 17 33 13 25 0 0 29 38 24
2017 CISPC-12 0 26 40 13 20 0 0 26 34 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 12 27 39 15 7 0 0 39 22 41
2017 CISPC-11 17 21 38 21 4 0 0 38 25 24
2017 CISPC-12 0 34 46 7 13 0 0 34 20 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 7 29 37 12 15 0 0 37 27 41
2017 CISPC-11 8 42 29 4 17 0 0 50 21 24
2017 CISPC-12 0 13 47 26 13 0 0 13 40 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 17 39 20 12 12 0 0 56 24 41
2017 CISPC-11 21 38 21 8 13 0 0 58 21 24
2017 CISPC-12 7 40 20 19 13 0 0 47 33 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 14 25 27 17 17 0 0 39 34 41
2017 CISPC-11 21 21 29 8 21 0 0 42 29 24
2017 CISPC-12 0 34 27 27 13 0 0 34 40 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 14 44 19 15 7 0 0 59 22 41
2017 CISPC-11 21 42 21 13 4 0 0 63 17 24
2017 CISPC-12 0 47 19 20 13 0 0 47 34 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 10 15 27 34 15 0 0 24 49 41
2017 CISPC-11 13 21 21 29 17 0 0 33 46 24
2017 CISPC-12 0 7 34 46 13 0 0 7 60 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 14 20 32 27 7 0 0 34 34 41
2017 CISPC-11 17 25 25 29 4 0 0 42 33 24
2017 CISPC-12 7 13 40 27 13 0 0 20 40 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 44 29 10 12 5 0 0 73 17 41
2017 CISPC-11 46 38 0 13 4 0 0 83 17 24
2017 CISPC-12 33 20 27 13 7 0 0 53 20 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 73 15 10 2 0 0 0 88 2 41
2017 CISPC-11 67 21 8 4 0 0 0 88 4 24
2017 CISPC-12 80 7 13 0 0 0 0 87 0 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 81 14 0 5 0 0 0 95 5 41
2017 CISPC-11 88 8 0 4 0 0 0 96 4 24
2017 CISPC-12 74 19 0 7 0 0 0 93 7 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 66 25 7 2 0 0 0 90 2 41
2017 CISPC-11 63 25 13 0 0 0 0 88 0 24
2017 CISPC-12 73 20 0 7 0 0 0 93 7 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 63 20 5 12 0 0 0 83 12 40
2017 CISPC-11 63 25 8 4 0 0 0 88 4 24
2017 CISPC-12 58 14 0 28 0 0 0 72 28 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 51 27 14 2 0 0 5 82 3 41
2017 CISPC-11 63 21 13 0 0 0 4 87 0 24
2017 CISPC-12 40 40 19 0 0 0 0 81 0 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 75 12 12 0 0 0 0 88 0 41
2017 CISPC-11 58 21 21 0 0 0 0 79 0 24
2017 CISPC-12 100 0 0 0 0 0 0 100 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 68 25 2 2 0 0 2 95 3 41
2017 CISPC-11 71 21 4 0 0 0 4 96 0 24
2017 CISPC-12 66 27 0 7 0 0 0 93 7 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 61 20 14 2 2 0 0 81 5 41
2017 CISPC-11 67 21 13 0 0 0 0 88 0 24
2017 CISPC-12 60 20 7 7 7 0 0 80 13 15

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 5 29 37 19 10 0 0 34 29 41
2017 CISPC-11 4 33 42 13 8 0 0 38 21 24
2017 CISPC-12 0 27 27 33 13 0 0 27 46 15

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 7 44 34 12 2 0 0 14 51 41
2017 CISPC-11 4 38 38 21 0 0 0 21 42 24
2017 CISPC-12 13 54 34 0 0 0 0 0 66 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 46 34 10 7 0 2 0 82 8 41
2017 CISPC-11 50 25 13 8 0 4 0 78 9 24
2017 CISPC-12 34 53 7 7 0 0 0 87 7 15

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 19 29 15 20 14 2 0 50 35 41
2017 CISPC-11 25 33 8 17 13 4 0 61 30 24
2017 CISPC-12 7 20 27 27 19 0 0 27 46 15
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CISPC 14 86 41
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 73 22 5 0 0 0 0 73 27 41
2017 CISPC-11 67 29 4 0 0 0 0 67 33 24
2017 CISPC-12 81 13 6 0 0 0 0 81 19 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 CISPC 9 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CISPC 0 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CISPC 9 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 CISPC 37 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 CISPC 18 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 CISPC 27 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 CISPC 37 55 8 0 0 0 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 54 18 9 0 0 9 9 89 0 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CISPC 9 0 9 0 0 17 64 50 0 11
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