2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 103. Please indicate your occupational group and level. Occupational group and level - CIPTC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	44	46	2	7	1	90	8	137
2017	CIPTC-07	24	65	0	12	0	88	12	17
2017	CIPTC-08	54	42	0	4	0	96	4	26
2017	CIPTC-09	35	48	5	10	3	83	13	40
2017	CIPTC-10	49	42	2	4	2	91	7	45
2014	CIPTC	45	43	2	10	0	88	10	102
2014	CIPTC-07	43	40	0	17	0	83	17	30
2014	CIPTC-09	43	43	7	7	0	86	7	14
2014	CIPTC-10	46	44	2	7	0	90	7	41
2011	CIPTC	51	43	4	1	0	95	1	74
2011	CIPTC-07	55	41	5	0	0	95	0	22
2011	CIPTC-09	48	52	0	0	0	100	0	21
2011	CIPTC-10	50	40	5	5	0	90	5	20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	73	20	1	4	2	93	6	137
2017	CIPTC-07	65	18	6	12	0	82	12	17
2017	CIPTC-08	69	23	0	8	0	92	8	26
2017	CIPTC-09	80	18	0	0	3	98	3	40
2017	CIPTC-10	76	15	2	2	4	91	7	45
2014	CIPTC	75	18	4	1	2	93	3	102
2014	CIPTC-07	67	23	3	3	3	90	7	30
2014	CIPTC-09	86	0	7	0	7	86	7	14
2014	CIPTC-10	80	17	2	0	0	98	0	41
2011	CIPTC	82	16	0	1	0	99	1	74
2011	CIPTC-07	82	18	0	0	0	100	0	22
2011	CIPTC-09	86	14	0	0	0	100	0	21
2011	CIPTC-10	85	10	0	5	0	95	5	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	59	24	6	7	4	83	11	137
2017	CIPTC-07	65	24	6	6	0	88	6	17
2017	CIPTC-08	54	23	8	12	4	77	15	26
2017	CIPTC-09	55	23	10	10	3	78	13	40
2017	CIPTC-10	64	22	2	4	7	87	11	45
2014	CIPTC	53	23	4	13	7	76	20	102
2014	CIPTC-07	40	30	3	17	10	70	27	30
2014	CIPTC-09	71	14	0	7	7	86	14	14
2014	CIPTC-10	61	15	5	15	5	76	20	41
2011	CIPTC	64	24	0	7	5	88	12	74
2011	CIPTC-07	55	27	0	5	14	82	18	22
2011	CIPTC-09	67	29	0	5	0	95	5	21
2011	CIPTC-10	75	15	0	10	0	90	10	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	48	37	4	9	2	85	11	137
2017	CIPTC-07	47	35	0	12	6	82	18	17
2017	CIPTC-08	54	38	4	4	0	92	4	26
2017	CIPTC-09	40	40	5	10	5	80	15	40
2017	CIPTC-10	54	35	4	7	0	89	7	45
2014	CIPTC	55	32	5	5	3	87	8	102
2014	CIPTC-07	37	50	3	3	7	87	10	30
2014	CIPTC-09	93	7	0	0	0	100	0	14
2014	CIPTC-10	56	29	5	10	0	85	10	41
2011	CIPTC	45	38	7	7	3	84	10	73
2011	CIPTC-07	27	41	14	14	5	68	18	22
2011	CIPTC-09	70	30	0	0	0	100	0	20
2011	CIPTC-10	45	40	5	10	0	85	10	20

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	29	46	9	14	2	0	75	16	137
2017	CIPTC-07	29	53	12	6	0	0	82	6	17
2017	CIPTC-08	27	54	8	8	4	0	81	12	26
2017	CIPTC-09	25	33	10	28	5	0	58	33	40
2017	CIPTC-10	33	49	7	11	0	0	82	11	45
2014	CIPTC	34	49	9	5	2	1	84	7	102
2014	CIPTC-07	30	57	7	0	7	0	87	7	30
2014	CIPTC-09	36	43	21	0	0	0	79	0	14
2014	CIPTC-10	37	46	7	7	0	2	85	8	41
2011	CIPTC	47	36	4	8	4	0	84	12	74
2011	CIPTC-07	50	36	0	14	0	0	86	14	22
2011	CIPTC-09	52	43	0	5	0	0	95	5	21
2011	CIPTC-10	30	35	15	10	10	0	65	20	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	38	43	10	6	4	81	10	136
2017	CIPTC-07	31	56	0	13	0	88	13	16
2017	CIPTC-08	31	46	19	0	4	77	4	26
2017	CIPTC-09	33	45	8	10	5	78	15	40
2017	CIPTC-10	54	31	7	4	4	85	9	45
2014	CIPTC	42	37	13	3	5	79	8	102
2014	CIPTC-07	37	40	13	0	10	77	10	30
2014	CIPTC-09	71	14	14	0	0	86	0	14
2014	CIPTC-10	39	41	7	7	5	80	12	41
2011	CIPTC	46	28	12	11	3	74	14	74
2011	CIPTC-07	41	32	14	9	5	73	14	22
2011	CIPTC-09	57	29	0	14	0	86	14	21
2011	CIPTC-10	45	25	10	15	5	70	20	20

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	47	36	9	4	4	83	8	136
2017	CIPTC-07	50	38	0	13	0	88	13	16
2017	CIPTC-08	23	54	19	0	4	77	4	26
2017	CIPTC-09	45	38	3	8	8	83	15	40
2017	CIPTC-10	65	22	9	2	2	87	4	45
2014	CIPTC	48	34	10	6	2	82	8	102
2014	CIPTC-07	33	37	13	13	3	70	17	30
2014	CIPTC-09	64	21	14	0	0	86	0	14
2014	CIPTC-10	59	29	5	5	2	88	7	41
2011	CIPTC	49	34	8	9	0	82	9	74
2011	CIPTC-07	41	36	14	9	0	77	9	22
2011	CIPTC-09	57	38	0	5	0	95	5	21
2011	CIPTC-10	55	35	5	5	0	90	5	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	52	37	4	4	2	1	90	6	136
2017	CIPTC-07	63	25	13	0	0	0	88	0	16
2017	CIPTC-08	46	42	8	0	4	0	88	4	26
2017	CIPTC-09	45	35	3	10	5	3	82	15	40
2017	CIPTC-10	62	33	2	2	0	0	96	2	45
2014	CIPTC	62	33	4	0	1	0	95	1	102
2014	CIPTC-07	57	40	3	0	0	0	97	0	30
2014	CIPTC-09	64	36	0	0	0	0	100	0	14
2014	CIPTC-10	71	24	5	0	0	0	95	0	41

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	52	30	7	8	3	0	82	11	136
2017	CIPTC-07	56	31	0	13	0	0	88	13	16
2017	CIPTC-08	50	42	4	4	0	0	92	4	26
2017	CIPTC-09	45	25	10	10	10	0	70	20	40
2017	CIPTC-10	60	24	9	7	0	0	85	7	45
2014	CIPTC	56	28	10	6	0	1	84	6	101
2014	CIPTC-07	57	17	13	13	0	0	73	13	30
2014	CIPTC-09	57	36	7	0	0	0	93	0	14
2014	CIPTC-10	63	32	2	2	0	0	95	2	41
2011	CIPTC	62	26	7	5	0	0	88	5	74
2011	CIPTC-07	68	23	5	5	0	0	91	5	22
2011	CIPTC-09	67	29	0	5	0	0	95	5	21
2011	CIPTC-10	50	25	15	10	0	0	75	10	20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	42	36	4	7	6	0	6	83	13	135
2017	CIPTC-07	44	38	6	0	0	0	13	93	0	16
2017	CIPTC-08	56	28	0	12	4	0	0	84	16	25
2017	CIPTC-09	38	30	8	10	10	0	5	71	21	40
2017	CIPTC-10	40	40	2	4	7	0	7	86	12	45
2014	CIPTC	32	28	14	9	6	4	7	68	16	102
2014	CIPTC-07	33	27	17	13	3	7	0	64	18	30
2014	CIPTC-09	50	29	14	0	7	0	0	79	7	14
2014	CIPTC-10	27	29	15	10	5	2	12	66	17	41
2011	CIPTC	24	26	9	14	14	5	8	58	31	74
2011	CIPTC-07	32	32	5	5	18	5	5	70	25	22
2011	CIPTC-09	24	29	14	14	5	10	5	61	22	21
2011	CIPTC-10	25	20	5	15	25	5	5	50	44	20

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	31	47	11	7	4	79	10	137
2017	CIPTC-07	35	41	6	18	0	76	18	17
2017	CIPTC-08	19	54	15	8	4	73	12	26
2017	CIPTC-09	28	50	8	8	8	78	15	40
2017	CIPTC-10	42	40	13	2	2	82	4	45
2014	CIPTC	37	43	11	6	3	80	9	102
2014	CIPTC-07	37	43	10	7	3	80	10	30
2014	CIPTC-09	57	29	7	0	7	86	7	14
2014	CIPTC-10	32	46	12	7	2	78	10	41
2011	CIPTC	41	32	8	19	0	73	19	74
2011	CIPTC-07	45	23	18	14	0	68	14	22
2011	CIPTC-09	57	24	0	19	0	81	19	21
2011	CIPTC-10	25	45	0	30	0	70	30	20

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	37	42	9	7	4	0	80	11	137
2017	CIPTC-07	29	41	18	6	6	0	71	12	17
2017	CIPTC-08	31	58	0	8	4	0	88	12	26
2017	CIPTC-09	38	38	13	8	5	0	75	13	40
2017	CIPTC-10	42	38	9	9	2	0	80	11	45
2014	CIPTC	33	49	9	9	0	0	82	9	100
2014	CIPTC-07	30	50	17	3	0	0	80	3	30
2014	CIPTC-09	57	36	7	0	0	0	93	0	14
2014	CIPTC-10	25	55	5	15	0	0	80	15	40
2011	CIPTC	43	34	11	9	1	1	78	11	74
2011	CIPTC-07	32	50	14	0	5	0	82	5	22
2011	CIPTC-09	57	29	0	10	0	5	90	10	21
2011	CIPTC-10	35	25	20	20	0	0	60	20	20

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	30	43	12	11	4	73	15	137
2017	CIPTC-07	24	47	24	6	0	71	6	17
2017	CIPTC-08	31	50	12	4	4	81	8	26
2017	CIPTC-09	30	40	5	18	8	70	25	40
2017	CIPTC-10	31	36	15	13	4	67	18	45

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	40	43	7	7	3	83	10	137
2017	CIPTC-07	35	47	18	0	0	82	0	17
2017	CIPTC-08	42	42	8	8	0	85	8	26
2017	CIPTC-09	35	43	5	13	5	78	18	40
2017	CIPTC-10	45	42	2	7	4	87	11	45
2014	CIPTC	48	44	5	2	1	92	3	102
2014	CIPTC-07	47	40	10	0	3	87	3	30
2014	CIPTC-09	79	21	0	0	0	100	0	14
2014	CIPTC-10	46	46	2	5	0	93	5	41
2011	CIPTC	42	50	5	1	1	92	3	74
2011	CIPTC-07	36	55	9	0	0	91	0	22
2011	CIPTC-09	57	43	0	0	0	100	0	21
2011	CIPTC-10	35	50	5	5	5	85	10	20

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	34	42	13	5	6	76	11	137
2017	CIPTC-07	41	41	6	0	12	82	12	17
2017	CIPTC-08	27	42	15	12	4	69	15	26
2017	CIPTC-09	30	45	13	5	8	75	13	40
2017	CIPTC-10	40	38	13	4	4	78	9	45

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	45	41	11	3	1	85	4	137
2017	CIPTC-07	41	47	12	0	0	88	0	17
2017	CIPTC-08	35	46	15	4	0	81	4	26
2017	CIPTC-09	50	38	8	3	3	88	5	40
2017	CIPTC-10	49	35	11	4	0	85	4	45
2014	CIPTC	60	32	6	2	0	92	2	101
2014	CIPTC-07	53	30	17	0	0	83	0	30
2014	CIPTC-09	71	29	0	0	0	100	0	14
2014	CIPTC-10	63	29	2	5	0	93	5	41
2011	CIPTC	55	38	4	3	0	93	3	74
2011	CIPTC-07	41	50	9	0	0	91	0	22
2011	CIPTC-09	76	24	0	0	0	100	0	21
2011	CIPTC-10	55	35	5	5	0	90	5	20

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	31	34	20	10	4	0	66	14	137
2017	CIPTC-07	18	47	18	18	0	0	65	18	17
2017	CIPTC-08	19	38	23	19	0	0	58	19	26
2017	CIPTC-09	38	25	20	8	10	0	63	18	40
2017	CIPTC-10	38	38	18	4	2	0	76	7	45
2014	CIPTC	25	48	15	6	5	1	74	11	102
2014	CIPTC-07	13	53	20	7	7	0	67	13	30
2014	CIPTC-09	50	21	21	0	7	0	71	7	14
2014	CIPTC-10	24	59	10	2	5	0	83	7	41
2011	CIPTC	32	47	9	8	1	1	81	10	74
2011	CIPTC-07	18	64	5	14	0	0	82	14	22
2011	CIPTC-09	57	33	5	0	0	5	95	0	21
2011	CIPTC-10	25	55	15	5	0	0	80	5	20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	40	32	17	6	4	1	73	10	137
2017	CIPTC-07	35	29	18	12	6	0	65	18	17
2017	CIPTC-08	35	35	23	4	4	0	69	8	26
2017	CIPTC-09	43	30	15	5	8	0	73	13	40
2017	CIPTC-10	42	33	15	7	2	0	76	9	45
2014	CIPTC	35	43	12	7	2	1	79	9	102
2014	CIPTC-07	30	40	17	10	3	0	70	13	30
2014	CIPTC-09	57	29	7	7	0	0	86	7	14
2014	CIPTC-10	34	49	10	5	2	0	83	7	41

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	37	43	11	7	2	0	0	80	9	137
2017	CIPTC-07	29	47	12	12	0	0	0	76	12	17
2017	CIPTC-08	31	50	8	12	0	0	0	81	12	26
2017	CIPTC-09	35	38	13	10	5	0	0	73	15	40
2017	CIPTC-10	45	42	9	2	2	0	0	87	4	45
2014	CIPTC	43	38	14	2	2	0	1	82	4	102
2014	CIPTC-07	47	27	27	0	0	0	0	73	0	30
2014	CIPTC-09	50	36	7	0	7	0	0	86	7	14
2014	CIPTC-10	37	49	10	2	2	0	0	85	5	41
2011	CIPTC	47	42	5	3	0	1	1	92	3	74
2011	CIPTC-07	41	45	5	5	0	5	0	90	5	22
2011	CIPTC-09	52	43	5	0	0	0	0	95	0	21
2011	CIPTC-10	50	35	10	5	0	0	0	85	5	20

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	38	45	8	7	3	0	82	10	136
2017	CIPTC-07	41	35	0	24	0	0	76	24	17
2017	CIPTC-08	24	52	16	4	4	0	76	8	25
2017	CIPTC-09	38	43	8	10	3	0	80	13	40
2017	CIPTC-10	45	42	9	0	4	0	87	4	45
2014	CIPTC	43	41	8	4	3	1	85	7	102
2014	CIPTC-07	37	43	10	0	7	3	83	7	30
2014	CIPTC-09	64	29	7	0	0	0	93	0	14
2014	CIPTC-10	41	44	5	7	2	0	85	10	41
2011	CIPTC	47	31	18	4	0	0	78	4	74
2011	CIPTC-07	55	18	23	5	0	0	73	5	22
2011	CIPTC-09	67	19	10	5	0	0	86	5	21
2011	CIPTC-10	30	50	15	5	0	0	80	5	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	31	39	19	9	1	1	1	71	10	137
2017	CIPTC-07	29	18	47	0	0	0	6	50	0	17
2017	CIPTC-08	23	54	12	12	0	0	0	77	12	26
2017	CIPTC-09	28	40	15	13	3	3	0	69	15	40
2017	CIPTC-10	35	36	20	9	0	0	0	71	9	45
2014	CIPTC	37	42	14	4	3	0	0	80	7	102
2014	CIPTC-07	57	30	13	0	0	0	0	87	0	30
2014	CIPTC-09	14	79	0	0	7	0	0	93	7	14
2014	CIPTC-10	41	41	17	0	0	0	0	83	0	41
2011	CIPTC	45	32	19	3	1	0	0	77	4	74
2011	CIPTC-07	59	23	18	0	0	0	0	82	0	22
2011	CIPTC-09	24	57	19	0	0	0	0	81	0	21
2011	CIPTC-10	50	20	15	10	5	0	0	70	15	20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	14	29	38	10	7	0	2	17	44	135
2017	CIPTC-07	12	29	35	6	12	0	6	19	44	17
2017	CIPTC-08	4	31	58	0	4	0	4	4	36	26
2017	CIPTC-09	18	25	33	15	8	0	3	23	44	40
2017	CIPTC-10	21	33	30	9	7	0	0	16	53	43
2014	CIPTC	6	31	34	18	8	0	3	26	38	102
2014	CIPTC-07	0	33	30	17	17	0	3	34	34	30
2014	CIPTC-09	14	14	43	29	0	0	0	29	29	14
2014	CIPTC-10	7	27	39	17	5	0	5	23	36	41
2011	CIPTC	9	14	34	28	11	1	3	41	24	74
2011	CIPTC-07	9	23	18	23	18	5	5	45	35	22
2011	CIPTC-09	10	5	43	29	14	0	0	43	14	21
2011	CIPTC-10	15	10	45	25	5	0	0	30	25	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	19	27	31	10	11	1	1	21	47	135
2017	CIPTC-07	12	41	18	6	6	12	6	14	64	17
2017	CIPTC-08	12	35	42	0	8	0	4	8	48	26
2017	CIPTC-09	20	18	38	13	13	0	0	25	38	40
2017	CIPTC-10	26	25	25	14	9	0	0	23	51	43
2014	CIPTC	8	22	33	19	13	1	5	34	31	101
2014	CIPTC-07	7	23	33	13	13	3	7	30	33	30
2014	CIPTC-09	8	8	46	15	15	0	8	33	17	13
2014	CIPTC-10	10	17	29	27	12	0	5	41	28	41
2011	CIPTC	1	11	34	28	20	0	5	51	13	74
2011	CIPTC-07	0	27	36	18	14	0	5	33	29	22
2011	CIPTC-09	0	10	24	33	33	0	0	67	10	21
2011	CIPTC-10	5	0	35	35	20	0	5	58	5	20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	11	26	33	21	7	1	1	28	38	135
2017	CIPTC-07	6	29	29	18	6	0	12	27	40	17
2017	CIPTC-08	12	42	27	12	8	0	0	19	54	26
2017	CIPTC-09	13	20	30	28	8	3	0	36	33	40
2017	CIPTC-10	14	23	37	19	7	0	0	25	37	43
2014	CIPTC	7	24	39	18	6	2	4	26	33	100
2014	CIPTC-07	3	23	33	27	10	0	3	38	28	30
2014	CIPTC-09	0	25	33	33	0	8	0	36	27	12
2014	CIPTC-10	12	24	39	12	5	0	7	18	39	41
2011	CIPTC	7	18	45	11	16	1	3	28	25	74
2011	CIPTC-07	14	9	55	14	9	0	0	23	23	22
2011	CIPTC-09	0	24	43	5	29	0	0	33	24	21
2011	CIPTC-10	10	15	45	10	15	5	0	26	26	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	7	16	44	23	8	2	32	23	134
2017	CIPTC-07	12	12	35	29	0	12	33	27	17
2017	CIPTC-08	4	20	52	16	4	4	21	25	25
2017	CIPTC-09	13	8	43	28	10	0	38	20	40
2017	CIPTC-10	2	26	42	21	9	0	30	28	43
2014	CIPTC	4	16	37	28	12	2	41	21	99
2014	CIPTC-07	0	14	32	32	14	7	50	15	28
2014	CIPTC-09	0	15	38	46	0	0	46	15	13
2014	CIPTC-10	5	15	44	22	15	0	37	20	41
2011	CIPTC	3	4	39	29	24	1	54	7	72
2011	CIPTC-07	5	0	43	29	24	0	52	5	21
2011	CIPTC-09	5	0	43	14	38	0	52	5	21
2011	CIPTC-10	0	15	30	45	10	0	55	15	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	12	19	32	19	12	1	6	33	33	137
2017	CIPTC-07	12	41	12	18	6	0	12	27	60	17
2017	CIPTC-08	8	23	42	19	4	0	4	24	32	26
2017	CIPTC-09	18	15	33	18	13	3	3	32	34	40
2017	CIPTC-10	11	15	31	22	11	0	9	36	29	45
2014	CIPTC	8	21	41	17	12	0	2	29	29	101
2014	CIPTC-07	3	17	47	13	17	0	3	31	21	30
2014	CIPTC-09	8	15	46	23	0	0	8	25	25	13
2014	CIPTC-10	12	24	27	22	15	0	0	37	37	41
2011	CIPTC	4	24	20	35	14	0	3	50	29	74
2011	CIPTC-07	5	23	27	41	5	0	0	45	27	22
2011	CIPTC-09	0	43	19	19	19	0	0	38	43	21
2011	CIPTC-10	10	10	10	55	15	0	0	70	20	20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	10	21	32	19	11	2	5	32	33	136
2017	CIPTC-07	6	24	29	12	6	12	12	23	38	17
2017	CIPTC-08	8	19	46	4	12	0	12	17	30	26
2017	CIPTC-09	15	25	23	23	13	3	0	36	41	40
2017	CIPTC-10	9	18	34	25	9	0	5	36	29	44
2014	CIPTC	6	15	32	30	11	0	7	44	22	101
2014	CIPTC-07	13	17	27	30	3	0	10	37	33	30
2014	CIPTC-09	8	0	31	31	23	0	8	58	8	13
2014	CIPTC-10	2	12	27	37	15	0	7	55	16	41
2011	CIPTC	3	20	26	26	20	1	4	49	24	74
2011	CIPTC-07	5	32	27	23	14	0	0	36	36	22
2011	CIPTC-09	0	14	29	24	33	0	0	57	14	21
2011	CIPTC-10	5	10	20	40	20	0	5	63	16	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	10	17	39	18	13	1	2	31	28	135
2017	CIPTC-07	6	18	35	24	12	0	6	38	25	17
2017	CIPTC-08	15	27	38	8	4	4	4	13	46	26
2017	CIPTC-09	15	10	38	20	18	0	0	38	25	40
2017	CIPTC-10	7	19	47	16	9	0	2	26	26	43
2014	CIPTC	4	22	40	18	10	2	5	30	28	101
2014	CIPTC-07	3	23	30	27	7	3	7	37	30	30
2014	CIPTC-09	8	0	46	31	15	0	0	46	8	13
2014	CIPTC-10	5	24	44	10	10	0	7	21	32	41

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	66	22	2	7	1	0	1	89	9	137
2017	CIPTC-07	82	18	0	0	0	0	0	100	0	17
2017	CIPTC-08	65	23	0	12	0	0	0	88	12	26
2017	CIPTC-09	60	33	0	5	3	0	0	93	8	40
2017	CIPTC-10	67	13	7	9	2	0	2	82	11	45
2014	CIPTC	69	17	1	5	7	1	0	87	12	102
2014	CIPTC-07	73	13	0	7	7	0	0	87	13	30
2014	CIPTC-09	86	7	0	0	0	7	0	100	0	14
2014	CIPTC-10	68	17	0	5	10	0	0	85	15	41
2011	CIPTC	74	15	3	7	0	0	1	90	7	74
2011	CIPTC-07	82	14	5	0	0	0	0	95	0	22
2011	CIPTC-09	76	14	0	10	0	0	0	90	10	21
2011	CIPTC-10	65	20	5	5	0	0	5	89	5	20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	37	31	12	5	6	6	4	75	12	137
2017	CIPTC-07	59	24	12	0	6	0	0	82	6	17
2017	CIPTC-08	38	35	8	4	4	8	4	83	9	26
2017	CIPTC-09	28	38	13	3	10	5	5	72	14	40
2017	CIPTC-10	36	29	11	7	4	9	4	74	13	45
2014	CIPTC	41	28	11	10	2	5	3	75	13	102
2014	CIPTC-07	37	27	13	13	0	3	7	70	15	30
2014	CIPTC-09	57	14	7	7	0	14	0	83	8	14
2014	CIPTC-10	46	29	12	7	2	0	2	78	10	41

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	49	29	8	8	4	1	0	79	13	137
2017	CIPTC-07	71	12	12	6	0	0	0	82	6	17
2017	CIPTC-08	31	38	4	19	4	4	0	72	24	26
2017	CIPTC-09	45	28	8	10	10	0	0	73	20	40
2017	CIPTC-10	54	33	9	2	2	0	0	87	4	45
2014	CIPTC	53	27	9	2	6	2	1	83	8	102
2014	CIPTC-07	53	30	7	3	3	3	0	86	7	30
2014	CIPTC-09	57	21	7	0	14	0	0	79	14	14
2014	CIPTC-10	59	22	12	0	5	0	2	83	5	41

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	45	37	9	7	2	1	0	82	10	137
2017	CIPTC-07	53	24	12	12	0	0	0	76	12	17
2017	CIPTC-08	35	38	12	15	0	0	0	73	15	26
2017	CIPTC-09	40	38	5	8	8	3	0	79	15	40
2017	CIPTC-10	47	42	9	2	0	0	0	89	2	45
2014	CIPTC	41	40	11	5	0	1	2	84	5	102
2014	CIPTC-07	37	33	20	7	0	0	3	72	7	30
2014	CIPTC-09	57	29	0	7	0	7	0	92	8	14
2014	CIPTC-10	41	41	10	5	0	0	2	85	5	41
2011	CIPTC	50	31	7	3	1	3	5	88	4	74
2011	CIPTC-07	36	32	14	5	0	5	9	79	5	22
2011	CIPTC-09	57	29	10	0	0	5	0	90	0	21
2011	CIPTC-10	55	35	0	0	5	0	5	95	5	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	28	29	15	15	6	7	1	61	22	137
2017	CIPTC-07	24	35	6	18	0	18	0	71	21	17
2017	CIPTC-08	23	38	19	12	4	4	0	64	16	26
2017	CIPTC-09	20	28	15	18	13	8	0	51	32	40
2017	CIPTC-10	36	27	15	11	4	4	2	67	17	45
2014	CIPTC	32	24	17	11	5	10	1	64	18	102
2014	CIPTC-07	23	17	23	20	7	10	0	44	30	30
2014	CIPTC-09	36	21	7	14	7	14	0	67	25	14
2014	CIPTC-10	39	27	15	7	2	7	2	73	11	41
2011	CIPTC	45	27	7	5	1	9	5	84	8	74
2011	CIPTC-07	41	18	9	9	0	14	9	76	12	22
2011	CIPTC-09	57	29	0	5	0	10	0	95	5	21
2011	CIPTC-10	45	35	5	0	5	5	5	89	6	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	15	20	14	16	7	24	4	49	32	137
2017	CIPTC-07	18	24	18	24	0	18	0	50	29	17
2017	CIPTC-08	12	23	4	19	12	27	4	50	44	26
2017	CIPTC-09	15	10	20	13	13	25	5	36	36	40
2017	CIPTC-10	16	27	11	15	2	22	7	60	25	45
2014	CIPTC	14	21	21	13	3	24	5	49	22	102
2014	CIPTC-07	10	27	13	17	7	27	0	50	32	30
2014	CIPTC-09	14	21	14	14	0	36	0	56	22	14
2014	CIPTC-10	17	15	27	12	0	20	10	45	17	41

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	54	34	6	4	2	88	6	137
2017	CIPTC-07	76	24	0	0	0	100	0	17
2017	CIPTC-08	38	54	4	4	0	92	4	26
2017	CIPTC-09	55	23	5	10	8	78	18	40
2017	CIPTC-10	56	33	11	0	0	89	0	45
2014	CIPTC	57	35	3	2	3	92	5	102
2014	CIPTC-07	63	30	7	0	0	93	0	30
2014	CIPTC-09	71	21	7	0	0	93	0	14
2014	CIPTC-10	51	41	0	2	5	93	7	41

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	47	36	4	7	5	1	84	12	137
2017	CIPTC-07	35	41	6	12	6	0	76	18	17
2017	CIPTC-08	46	46	4	0	4	0	92	4	26
2017	CIPTC-09	45	30	5	10	10	0	75	20	40
2017	CIPTC-10	51	38	0	7	2	2	91	9	45
2014	CIPTC	45	38	9	4	4	0	83	8	102
2014	CIPTC-07	43	43	10	3	0	0	87	3	30
2014	CIPTC-09	64	29	7	0	0	0	93	0	14
2014	CIPTC-10	44	34	10	5	7	0	78	12	41
2011	CIPTC	49	36	8	5	1	0	85	7	74
2011	CIPTC-07	55	27	9	9	0	0	82	9	22
2011	CIPTC-09	57	43	0	0	0	0	100	0	21
2011	CIPTC-10	30	45	15	5	5	0	75	10	20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	53	32	7	4	4	0	1	85	8	137
2017	CIPTC-07	53	35	6	6	0	0	0	88	6	17
2017	CIPTC-08	38	46	8	4	4	0	0	85	8	26
2017	CIPTC-09	53	30	3	8	8	0	0	83	15	40
2017	CIPTC-10	60	24	9	2	2	0	2	86	5	45
2014	CIPTC	49	32	9	3	5	2	0	83	8	102
2014	CIPTC-07	40	43	13	0	0	3	0	86	0	30
2014	CIPTC-09	79	7	7	0	7	0	0	86	7	14
2014	CIPTC-10	44	34	7	7	7	0	0	78	15	41
2011	CIPTC	65	26	5	3	1	0	0	91	4	74
2011	CIPTC-07	64	27	9	0	0	0	0	91	0	22
2011	CIPTC-09	90	5	5	0	0	0	0	95	0	21
2011	CIPTC-10	45	45	5	5	0	0	0	90	5	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	48	31	8	7	5	1	79	12	137
2017	CIPTC-07	41	41	6	12	0	0	82	12	17
2017	CIPTC-08	50	42	0	4	4	0	92	8	26
2017	CIPTC-09	40	28	10	13	10	0	68	23	40
2017	CIPTC-10	54	29	7	4	4	2	84	9	45
2014	CIPTC	44	34	11	5	6	0	78	11	102
2014	CIPTC-07	43	37	17	3	0	0	80	3	30
2014	CIPTC-09	64	21	7	0	7	0	86	7	14
2014	CIPTC-10	32	39	10	10	10	0	71	20	41
2011	CIPTC	49	33	8	5	4	0	82	10	73
2011	CIPTC-07	57	29	10	5	0	0	86	5	21
2011	CIPTC-09	57	38	5	0	0	0	95	0	21
2011	CIPTC-10	40	35	10	10	5	0	75	15	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	79	12	7	1	1	0	91	2	137
2017	CIPTC-07	94	6	0	0	0	0	100	0	17
2017	CIPTC-08	73	15	8	4	0	0	88	4	26
2017	CIPTC-09	78	13	10	0	0	0	90	0	40
2017	CIPTC-10	78	13	7	0	2	0	91	2	45
2014	CIPTC	80	12	2	4	2	0	92	6	102
2014	CIPTC-07	77	10	0	10	3	0	87	13	30
2014	CIPTC-09	93	7	0	0	0	0	100	0	14
2014	CIPTC-10	80	15	2	0	2	0	95	2	41
2011	CIPTC	86	8	3	1	0	1	96	1	73
2011	CIPTC-07	86	5	5	5	0	0	91	5	22
2011	CIPTC-09	90	5	5	0	0	0	95	0	21
2011	CIPTC-10	89	5	0	0	0	5	100	0	19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	74	12	3	2	4	2	2	91	6	137
2017	CIPTC-07	71	6	12	6	6	0	0	76	12	17
2017	CIPTC-08	65	19	0	0	4	8	4	96	4	26
2017	CIPTC-09	80	5	3	5	8	0	0	85	13	40
2017	CIPTC-10	80	15	2	0	0	0	2	98	0	45
2014	CIPTC	68	17	5	2	3	4	2	90	5	102
2014	CIPTC-07	63	10	0	3	10	10	3	85	15	30
2014	CIPTC-09	64	21	0	0	0	7	7	100	0	14
2014	CIPTC-10	71	20	10	0	0	0	0	90	0	41
2011	CIPTC	55	24	3	5	7	3	3	84	13	74
2011	CIPTC-07	68	27	0	0	0	5	0	100	0	22
2011	CIPTC-09	48	29	0	5	14	0	5	80	20	21
2011	CIPTC-10	45	30	5	10	5	5	0	79	16	20

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	64	23	5	3	4	1	1	88	7	137
2017	CIPTC-07	65	18	6	0	6	0	6	88	6	17
2017	CIPTC-08	54	35	4	4	4	0	0	88	8	26
2017	CIPTC-09	65	18	8	5	5	0	0	83	10	40
2017	CIPTC-10	69	24	2	2	2	0	0	93	4	45

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	62	26	6	4	2	1	88	6	137
2017	CIPTC-07	76	12	0	12	0	0	88	12	17
2017	CIPTC-08	54	38	4	4	0	0	92	4	26
2017	CIPTC-09	63	18	13	3	5	0	80	8	40
2017	CIPTC-10	62	31	2	2	2	0	93	4	45

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	57	26	7	7	3	0	83	10	137
2017	CIPTC-07	71	6	0	24	0	0	76	24	17
2017	CIPTC-08	50	38	8	4	0	0	88	4	26
2017	CIPTC-09	55	20	8	10	8	0	75	18	40
2017	CIPTC-10	60	29	7	2	2	0	89	4	45
2014	CIPTC	56	27	10	4	2	1	84	6	102
2014	CIPTC-07	60	30	7	3	0	0	90	3	30
2014	CIPTC-09	64	14	14	0	0	7	85	0	14
2014	CIPTC-10	49	29	12	7	2	0	78	10	41

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	45	24	15	0	0	8	8	82	0	13
2017	CIPTC-10	45	20	18	0	0	9	9	78	0	11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	33	34	14	9	4	7	71	14	137
2017	CIPTC-07	35	35	6	12	0	12	80	13	17
2017	CIPTC-08	31	31	15	8	4	12	70	13	26
2017	CIPTC-09	25	40	8	10	10	8	70	22	40
2017	CIPTC-10	38	31	22	7	0	2	71	7	45
2014	CIPTC	29	43	9	7	3	9	79	11	102
2014	CIPTC-07	27	40	7	10	3	13	77	15	30
2014	CIPTC-09	57	21	14	0	0	7	85	0	14
2014	CIPTC-10	27	41	10	10	5	7	74	16	41
2011	CIPTC	30	34	12	4	4	16	76	10	74
2011	CIPTC-07	23	41	5	5	0	27	88	6	22
2011	CIPTC-09	43	29	14	5	0	10	79	5	21
2011	CIPTC-10	25	25	20	5	5	20	63	13	20

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	25	31	25	12	5	2	58	17	137
2017	CIPTC-07	18	35	41	6	0	0	53	6	17
2017	CIPTC-08	35	15	38	0	8	4	52	8	26
2017	CIPTC-09	25	33	13	15	10	5	61	26	40
2017	CIPTC-10	18	42	20	18	2	0	60	20	45
2014	CIPTC	28	41	12	9	6	4	72	15	102
2014	CIPTC-07	23	30	17	17	7	7	57	25	30
2014	CIPTC-09	57	36	0	0	0	7	100	0	14
2014	CIPTC-10	22	49	10	10	7	2	73	18	41
2011	CIPTC	35	41	11	9	4	0	76	14	74
2011	CIPTC-07	27	45	18	5	5	0	73	9	22
2011	CIPTC-09	52	33	5	10	0	0	86	10	21
2011	CIPTC-10	25	45	15	10	5	0	70	15	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	21	31	20	16	8	4	54	25	137
2017	CIPTC-07	18	41	12	24	0	6	63	25	17
2017	CIPTC-08	31	19	35	0	8	8	54	8	26
2017	CIPTC-09	23	25	8	30	13	3	49	44	40
2017	CIPTC-10	13	40	27	11	9	0	54	20	45
2014	CIPTC	19	35	26	12	3	5	57	16	102
2014	CIPTC-07	17	40	23	13	3	3	59	17	30
2014	CIPTC-09	43	29	21	0	0	7	77	0	14
2014	CIPTC-10	15	32	27	17	5	5	49	23	41
2011	CIPTC	26	47	14	11	1	1	74	12	74
2011	CIPTC-07	23	45	18	9	0	5	71	10	22
2011	CIPTC-09	29	52	10	10	0	0	81	10	21
2011	CIPTC-10	20	45	15	15	5	0	65	20	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	26	29	18	12	7	7	1	60	21	136
2017	CIPTC-07	24	35	12	18	6	6	0	63	25	17
2017	CIPTC-08	31	31	19	12	8	0	0	62	19	26
2017	CIPTC-09	23	28	18	13	8	10	0	57	23	39
2017	CIPTC-10	29	27	20	11	7	7	0	59	19	45
2014	CIPTC	27	33	14	11	6	9	0	67	18	102
2014	CIPTC-07	17	23	23	10	10	17	0	48	24	30
2014	CIPTC-09	43	21	21	0	0	14	0	75	0	14
2014	CIPTC-10	27	41	5	15	7	5	0	72	23	41
2011	CIPTC	32	35	11	11	7	4	0	70	18	74
2011	CIPTC-07	23	41	0	23	14	0	0	64	36	22
2011	CIPTC-09	48	29	14	5	0	5	0	80	5	21
2011	CIPTC-10	30	30	15	5	10	10	0	67	17	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	20	32	18	19	9	1	53	28	137
2017	CIPTC-07	24	29	12	29	6	0	53	35	17
2017	CIPTC-08	27	27	27	12	8	0	54	19	26
2017	CIPTC-09	23	28	15	18	15	3	51	33	40
2017	CIPTC-10	15	38	14	24	7	2	55	32	45
2014	CIPTC	15	39	21	18	6	2	55	24	102
2014	CIPTC-07	10	40	10	20	13	7	54	36	30
2014	CIPTC-09	21	50	14	14	0	0	71	14	14
2014	CIPTC-10	15	34	29	17	5	0	49	22	41
2011	CIPTC	22	43	15	14	7	0	65	20	74
2011	CIPTC-07	23	45	14	5	14	0	68	18	22
2011	CIPTC-09	29	52	5	14	0	0	81	14	21
2011	CIPTC-10	10	35	25	25	5	0	45	30	20

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	28	39	15	15	2	1	68	17	137
2017	CIPTC-07	35	35	24	6	0	0	71	6	17
2017	CIPTC-08	35	46	12	8	0	0	81	8	26
2017	CIPTC-09	23	40	10	23	5	0	63	28	40
2017	CIPTC-10	25	38	15	18	2	2	64	20	45
2014	CIPTC	33	47	14	4	2	0	80	6	102
2014	CIPTC-07	27	53	13	3	3	0	80	7	30
2014	CIPTC-09	50	43	7	0	0	0	93	0	14
2014	CIPTC-10	32	44	15	7	2	0	76	10	41
2011	CIPTC	42	45	8	3	1	0	88	4	73
2011	CIPTC-07	43	48	10	0	0	0	90	0	21
2011	CIPTC-09	52	38	5	5	0	0	90	5	21
2011	CIPTC-10	35	50	10	0	5	0	85	5	20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	40	42	11	4	0	3	84	5	137
2017	CIPTC-07	35	47	6	12	0	0	82	12	17
2017	CIPTC-08	38	46	12	4	0	0	85	4	26
2017	CIPTC-09	40	45	5	5	0	5	89	5	40
2017	CIPTC-10	42	38	13	2	0	4	84	2	45
2014	CIPTC	44	39	8	5	1	3	86	6	102
2014	CIPTC-07	47	33	10	7	0	3	83	7	30
2014	CIPTC-09	50	36	7	7	0	0	86	7	14
2014	CIPTC-10	41	41	5	5	2	5	87	8	41
2011	CIPTC	57	34	7	0	1	1	92	1	74
2011	CIPTC-07	50	41	9	0	0	0	91	0	22
2011	CIPTC-09	71	24	0	0	0	5	100	0	21
2011	CIPTC-10	50	35	10	0	5	0	85	5	20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	32	37	9	10	5	4	2	74	16	137
2017	CIPTC-07	47	35	6	6	6	0	0	82	12	17
2017	CIPTC-08	27	38	12	12	8	4	0	68	20	26
2017	CIPTC-09	28	40	8	13	8	5	0	71	21	40
2017	CIPTC-10	29	38	11	9	2	4	7	75	12	45
2014	CIPTC	34	40	7	11	2	5	1	79	14	102
2014	CIPTC-07	33	37	0	20	0	10	0	78	22	30
2014	CIPTC-09	43	36	7	0	7	0	7	85	8	14
2014	CIPTC-10	39	37	7	12	2	2	0	78	15	41
2011	CIPTC	44	36	7	7	1	3	3	84	9	73
2011	CIPTC-07	29	48	0	19	0	5	0	80	20	21
2011	CIPTC-09	62	24	10	0	0	5	0	90	0	21
2011	CIPTC-10	35	35	10	5	5	0	10	78	11	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	23	41	20	10	2	4	0	66	13	137
2017	CIPTC-07	24	29	29	12	0	6	0	56	13	17
2017	CIPTC-08	19	42	23	12	0	4	0	64	12	26
2017	CIPTC-09	23	40	18	10	8	3	0	64	18	40
2017	CIPTC-10	22	47	18	9	0	4	0	72	9	45
2014	CIPTC	20	38	16	10	4	10	3	66	16	102
2014	CIPTC-07	23	33	13	10	0	17	3	71	13	30
2014	CIPTC-09	29	50	14	0	7	0	0	79	7	14
2014	CIPTC-10	20	32	17	17	7	5	2	55	26	41
2011	CIPTC	26	42	15	4	4	8	0	75	9	73
2011	CIPTC-07	9	45	23	5	5	14	0	63	11	22
2011	CIPTC-09	33	48	10	5	0	5	0	85	5	21
2011	CIPTC-10	26	37	16	5	11	5	0	67	17	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	15	21	18	13	11	15	7	46	31	137
2017	CIPTC-07	24	12	12	29	0	18	6	46	38	17
2017	CIPTC-08	19	15	27	12	15	12	0	39	30	26
2017	CIPTC-09	10	18	18	13	18	15	10	37	40	40
2017	CIPTC-10	11	29	18	7	9	18	9	55	21	45
2014	CIPTC	13	24	15	14	16	16	4	45	37	102
2014	CIPTC-07	17	17	7	20	17	17	7	43	48	30
2014	CIPTC-09	7	43	29	7	7	7	0	54	15	14
2014	CIPTC-10	12	22	17	10	17	17	5	44	34	41
2011	CIPTC	19	24	18	5	12	15	7	55	22	74
2011	CIPTC-07	9	36	14	5	9	14	14	63	19	22
2011	CIPTC-09	29	24	24	5	5	14	0	61	11	21
2011	CIPTC-10	15	5	20	10	20	20	10	29	43	20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	57	24	9	6	1	2	83	7	137
2017	CIPTC-07	76	18	6	0	0	0	94	0	17
2017	CIPTC-08	58	23	8	4	0	8	88	4	26
2017	CIPTC-09	48	25	13	13	0	3	74	13	40
2017	CIPTC-10	60	24	7	4	4	0	85	9	45
2014	CIPTC	56	24	7	8	5	0	80	13	102
2014	CIPTC-07	47	33	3	13	3	0	80	17	30
2014	CIPTC-09	79	7	7	0	7	0	86	7	14
2014	CIPTC-10	63	20	5	5	7	0	83	12	41

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	66	26	1	2	1	3	1	95	3	137
2017	CIPTC-07	88	6	0	6	0	0	0	94	6	17
2017	CIPTC-08	69	23	0	4	0	0	4	96	4	26
2017	CIPTC-09	55	28	5	3	3	5	3	89	5	40
2017	CIPTC-10	67	29	0	0	0	4	0	100	0	45
2014	CIPTC	76	16	4	3	0	1	0	93	3	102
2014	CIPTC-07	80	13	3	3	0	0	0	93	3	30
2014	CIPTC-09	86	7	0	0	0	7	0	100	0	14
2014	CIPTC-10	78	15	7	0	0	0	0	93	0	41
2011	CIPTC	80	11	3	3	3	0	1	92	5	74
2011	CIPTC-07	86	5	5	5	0	0	0	91	5	22
2011	CIPTC-09	86	10	0	0	5	0	0	95	5	21
2011	CIPTC-10	70	15	5	0	5	0	5	89	5	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	27	38	18	12	4	1	65	17	137
2017	CIPTC-07	24	35	24	18	0	0	59	18	17
2017	CIPTC-08	27	62	8	4	0	0	88	4	26
2017	CIPTC-09	25	23	23	18	10	3	49	28	40
2017	CIPTC-10	27	40	18	11	4	0	67	15	45
2014	CIPTC	29	44	12	9	4	2	75	13	102
2014	CIPTC-07	23	43	17	13	3	0	67	17	30
2014	CIPTC-09	36	29	14	14	0	7	69	15	14
2014	CIPTC-10	32	49	10	2	7	0	80	10	41
2011	CIPTC	42	32	12	7	5	1	75	12	74
2011	CIPTC-07	32	45	14	0	9	0	77	9	22
2011	CIPTC-09	52	33	10	5	0	0	86	5	21
2011	CIPTC-10	45	15	15	10	10	5	63	21	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	25	33	13	17	9	3	59	27	137
2017	CIPTC-07	24	24	12	29	12	0	47	41	17
2017	CIPTC-08	19	50	15	15	0	0	69	15	26
2017	CIPTC-09	28	28	8	23	13	3	56	36	40
2017	CIPTC-10	25	35	15	9	11	4	63	21	45
2014	CIPTC	17	22	20	22	16	5	40	39	102
2014	CIPTC-07	17	20	10	23	20	10	41	48	30
2014	CIPTC-09	14	29	29	21	0	7	46	23	14
2014	CIPTC-10	12	20	22	20	24	2	33	45	41
2011	CIPTC	23	36	19	5	12	4	61	19	73
2011	CIPTC-07	19	43	14	10	14	0	62	24	21
2011	CIPTC-09	29	43	19	0	0	10	79	0	21
2011	CIPTC-10	25	20	25	5	20	5	47	26	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	31	38	17	8	4	2	70	13	137
2017	CIPTC-07	18	47	12	12	6	6	69	19	17
2017	CIPTC-08	31	35	23	12	0	0	65	12	26
2017	CIPTC-09	23	40	20	8	8	3	64	15	40
2017	CIPTC-10	38	40	13	4	4	0	78	9	45

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	44	38	11	2	2	3	84	5	137
2017	CIPTC-07	41	47	0	0	0	12	100	0	17
2017	CIPTC-08	38	35	19	4	0	4	76	4	26
2017	CIPTC-09	43	43	8	3	5	0	85	8	40
2017	CIPTC-10	47	33	13	2	2	2	82	5	45
2014	CIPTC	55	22	14	5	0	5	80	5	102
2014	CIPTC-07	53	10	17	7	0	13	73	8	30
2014	CIPTC-09	71	21	7	0	0	0	93	0	14
2014	CIPTC-10	56	22	12	7	0	2	80	8	41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	47	39	7	3	2	1	87	5	137
2017	CIPTC-07	59	35	0	0	0	6	100	0	17
2017	CIPTC-08	42	38	12	0	4	4	84	4	26
2017	CIPTC-09	43	43	8	3	5	0	85	8	40
2017	CIPTC-10	49	38	7	7	0	0	87	7	45
2014	CIPTC	55	27	13	1	2	2	84	3	102
2014	CIPTC-07	57	17	17	3	0	7	79	4	30
2014	CIPTC-09	79	7	7	0	7	0	86	7	14
2014	CIPTC-10	54	37	7	0	2	0	90	2	41
2011	CIPTC	52	40	5	1	0	1	93	1	73
2011	CIPTC-07	45	45	5	0	0	5	95	0	22
2011	CIPTC-09	67	33	0	0	0	0	100	0	21
2011	CIPTC-10	40	45	10	5	0	0	85	5	20

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	52	35	7	4	1	87	6	136
2017	CIPTC-07	76	18	6	0	0	94	0	17
2017	CIPTC-08	48	36	12	4	0	84	4	25
2017	CIPTC-09	48	38	5	5	5	85	10	40
2017	CIPTC-10	49	38	9	4	0	87	4	45
2014	CIPTC	63	27	7	2	1	90	3	102
2014	CIPTC-07	67	27	3	3	0	93	3	30
2014	CIPTC-09	86	14	0	0	0	100	0	14
2014	CIPTC-10	51	39	5	2	2	90	5	41
2011	CIPTC	61	32	7	0	0	93	0	74
2011	CIPTC-07	59	36	5	0	0	95	0	22
2011	CIPTC-09	76	24	0	0	0	100	0	21
2011	CIPTC-10	50	30	20	0	0	80	0	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	42	31	15	6	6	0	1	73	12	137
2017	CIPTC-07	41	35	18	6	0	0	0	76	6	17
2017	CIPTC-08	38	38	12	4	8	0	0	77	12	26
2017	CIPTC-09	45	25	10	10	10	0	0	70	20	40
2017	CIPTC-10	40	31	20	4	4	0	0	71	9	45
2014	CIPTC	52	28	15	0	3	2	0	82	3	102
2014	CIPTC-07	53	23	17	0	3	3	0	79	3	30
2014	CIPTC-09	79	7	7	0	0	7	0	92	0	14
2014	CIPTC-10	44	41	12	0	2	0	0	85	2	41
2011	CIPTC	54	32	11	1	1	0	0	86	3	74
2011	CIPTC-07	41	41	14	0	5	0	0	82	5	22
2011	CIPTC-09	62	29	10	0	0	0	0	90	0	21
2011	CIPTC-10	50	35	10	5	0	0	0	85	5	20

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	39	34	16	7	4	73	11	135
2017	CIPTC-07	38	44	19	0	0	81	0	16
2017	CIPTC-08	38	35	15	8	4	73	12	26
2017	CIPTC-09	33	36	15	8	8	69	15	39
2017	CIPTC-10	42	29	15	11	2	71	13	45
2014	CIPTC	47	39	12	2	1	85	3	101
2014	CIPTC-07	47	33	17	3	0	80	3	30
2014	CIPTC-09	77	23	0	0	0	100	0	13
2014	CIPTC-10	41	46	7	2	2	88	5	41
2011	CIPTC	53	38	8	1	0	91	1	74
2011	CIPTC-07	45	41	9	5	0	86	5	22
2011	CIPTC-09	57	38	5	0	0	95	0	21
2011	CIPTC-10	45	40	15	0	0	85	0	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	38	23	18	12	7	1	0	62	20	137
2017	CIPTC-07	35	41	6	12	6	0	0	76	18	17
2017	CIPTC-08	38	15	35	0	12	0	0	54	12	26
2017	CIPTC-09	38	15	15	23	10	0	0	53	33	40
2017	CIPTC-10	42	27	15	9	4	2	0	71	14	45
2014	CIPTC	41	28	20	4	3	4	1	72	7	102
2014	CIPTC-07	33	33	20	3	3	3	3	71	7	30
2014	CIPTC-09	50	29	7	7	0	7	0	85	8	14
2014	CIPTC-10	46	27	17	2	2	5	0	77	5	41
2011	CIPTC	54	27	7	4	7	1	0	82	11	74
2011	CIPTC-07	45	23	9	14	9	0	0	68	23	22
2011	CIPTC-09	57	33	5	0	0	5	0	95	0	21
2011	CIPTC-10	50	40	10	0	0	0	0	90	0	20

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CIPTC	17	37	46	137
2017	CIPTC-07	12	47	41	17
2017	CIPTC-08	19	42	38	26
2017	CIPTC-09	25	28	48	40
2017	CIPTC-10	11	42	47	45
2014	CIPTC	31	38	30	102
2014	CIPTC-07	37	40	23	30
2014	CIPTC-09	21	29	50	14
2014	CIPTC-10	29	39	32	41
2011	CIPTC	26	42	32	74
2011	CIPTC-07	32	36	32	22
2011	CIPTC-09	19	48	33	21
2011	CIPTC-10	20	50	30	20

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CIPTC	4	43	48	0	4	0	23
2017	CIPTC-09	0	40	60	0	0	0	10
2014	CIPTC	13	37	38	3	9999	9	32
2014	CIPTC-07	18	36	36	0	9999	9	11
2014	CIPTC-10	17	25	42	8	9999	8	12
2011	CIPTC	5	47	21	5	9999	21	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CIPTC	14	86	137
2017	CIPTC-09	18	83	40
2017	CIPTC-10	15	85	45
2014	CIPTC	15	85	102
2014	CIPTC-07	20	80	30
2014	CIPTC-10	12	88	41

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CIPTC	47	19
2014	CIPTC	47	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CIPTC	58	19
2014	CIPTC	67	15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19
2014	CIPTC	0	15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19
2014	CIPTC	0	15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CIPTC	32	19
2014	CIPTC	33	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CIPTC	37	19
2014	CIPTC	47	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CIPTC	26	19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CIPTC	32	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CIPTC	63	19
2014	CIPTC	67	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19
2014	CIPTC	0	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CIPTC	26	19
2014	CIPTC	40	15

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	63	19
2014	CIPTC	60	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	42	19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	42	19
2014	CIPTC	47	15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19
2014	CIPTC	0	15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19
2014	CIPTC	0	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CIPTC	26	19

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CIPTC	53	19
2014	CIPTC	40	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19
2014	CIPTC	0	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	42	19
2014	CIPTC	40	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CIPTC	0	19

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CIPTC	95	5	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	17	18	11	1	4	35	14	69	10	137
2017	CIPTC-07	18	18	24	6	0	24	12	55	9	17
2017	CIPTC-08	19	15	23	0	0	31	12	60	0	26
2017	CIPTC-09	15	10	3	3	8	50	13	67	27	40
2017	CIPTC-10	13	27	9	0	4	29	18	75	8	45
2014	CIPTC	17	19	13	7	3	33	9	61	17	102
2014	CIPTC-07	20	23	7	13	0	27	10	68	21	30
2014	CIPTC-09	21	7	21	0	0	50	0	57	0	14
2014	CIPTC-10	12	17	15	2	0	41	12	63	5	41

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	34	38	10	4	1	12	1	83	6	136
2017	CIPTC-07	29	47	12	0	0	12	0	87	0	17
2017	CIPTC-08	35	38	23	4	0	0	0	73	4	26
2017	CIPTC-09	23	44	5	8	3	15	3	81	13	39
2017	CIPTC-10	40	31	7	2	2	18	0	87	5	45
2014	CIPTC	32	35	15	5	0	13	0	78	6	102
2014	CIPTC-07	27	50	7	3	0	13	0	88	4	30
2014	CIPTC-09	43	14	14	7	0	21	0	73	9	14
2014	CIPTC-10	32	34	17	2	0	15	0	77	3	41
2011	CIPTC	53	26	15	4	0	3	0	81	4	74
2011	CIPTC-07	50	27	23	0	0	0	0	77	0	22
2011	CIPTC-09	67	24	10	0	0	0	0	90	0	21
2011	CIPTC-10	45	10	20	15	0	10	0	61	17	20

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	9	23	7	6	1	5	49	69	16	136
2017	CIPTC-07	19	25	0	6	0	0	50	88	13	16
2017	CIPTC-08	8	12	19	8	0	4	50	42	17	26
2017	CIPTC-09	8	23	5	8	3	8	48	67	22	40
2017	CIPTC-10	7	25	4	2	2	4	56	78	11	45
2014	CIPTC	6	18	10	1	4	5	57	62	13	102
2014	CIPTC-07	10	17	7	0	10	0	57	62	23	30
2014	CIPTC-09	7	29	14	0	0	14	36	71	0	14
2014	CIPTC-10	5	12	10	2	2	5	63	54	15	41
2011	CIPTC	16	20	4	0	3	5	51	84	6	74
2011	CIPTC-07	5	23	9	0	5	5	55	67	11	22
2011	CIPTC-09	24	29	0	0	0	10	38	100	0	21
2011	CIPTC-10	20	15	5	0	5	5	50	78	11	20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	4	4	8	1	0	16	67	45	9	134
2017	CIPTC-07	6	0	6	0	0	19	69	50	0	16
2017	CIPTC-08	4	8	12	4	0	16	56	43	14	25
2017	CIPTC-09	5	3	3	3	0	23	65	60	20	40
2017	CIPTC-10	0	2	9	0	0	11	77	20	0	44
2014	CIPTC	2	5	6	0	0	12	76	54	0	102
2014	CIPTC-07	3	3	3	0	0	13	77	67	0	30
2014	CIPTC-09	7	14	7	0	0	14	57	75	0	14
2014	CIPTC-10	0	2	5	0	0	12	80	33	0	41
2011	CIPTC	3	3	4	0	1	14	76	50	13	74
2011	CIPTC-07	0	0	0	0	5	18	77	0	100	22
2011	CIPTC-09	5	10	5	0	0	10	71	75	0	21
2011	CIPTC-10	5	0	10	0	0	10	75	33	0	20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	15	10	7	1	0	15	51	78	2	136
2017	CIPTC-07	38	6	0	0	0	0	56	100	0	16
2017	CIPTC-08	8	15	15	0	0	12	50	60	0	26
2017	CIPTC-09	15	10	3	3	0	25	45	83	8	40
2017	CIPTC-10	11	9	4	0	0	15	60	82	0	45
2014	CIPTC	11	16	4	2	0	11	57	82	6	102
2014	CIPTC-07	13	17	0	3	0	10	57	90	10	30
2014	CIPTC-09	29	21	0	7	0	7	36	88	13	14
2014	CIPTC-10	2	10	10	0	0	15	63	56	0	41
2011	CIPTC	20	9	3	0	1	15	51	88	4	74
2011	CIPTC-07	27	0	0	0	0	18	55	100	0	22
2011	CIPTC-09	14	24	0	0	0	19	43	100	0	21
2011	CIPTC-10	25	5	5	0	5	10	50	75	13	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	13	10	8	0	18	51	74	0	135
2017	CIPTC-07	13	13	6	0	13	56	80	0	16
2017	CIPTC-08	8	16	16	0	12	48	60	0	25
2017	CIPTC-09	15	10	3	0	28	45	91	0	40
2017	CIPTC-10	11	9	4	0	15	60	82	0	45
2014	CIPTC	9	16	5	3	10	58	76	9	102
2014	CIPTC-07	7	20	0	3	13	57	89	11	30
2014	CIPTC-09	29	14	0	14	7	36	75	25	14
2014	CIPTC-10	2	15	10	0	10	63	64	0	41
2011	CIPTC	14	9	4	1	20	51	81	5	74
2011	CIPTC-07	9	9	0	5	23	55	80	20	22
2011	CIPTC-09	14	14	0	0	29	43	100	0	21
2011	CIPTC-10	20	5	10	0	15	50	71	0	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CIPTC	4	96	135
2017	CIPTC-07	0	100	17
2014	CIPTC	9	91	102

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	16	10	12	2	2	42	15	61	10	137
2017	CIPTC-07	18	18	24	6	0	18	18	55	9	17
2017	CIPTC-08	23	12	12	4	4	35	12	64	14	26
2017	CIPTC-09	15	8	8	3	3	53	13	64	14	40
2017	CIPTC-10	9	11	13	0	2	47	18	57	6	45
2014	CIPTC	13	10	13	1	1	52	11	60	5	102
2014	CIPTC-07	13	13	17	0	0	43	13	62	0	30
2014	CIPTC-09	21	0	29	0	0	50	0	43	0	14
2014	CIPTC-10	10	12	5	0	2	54	17	75	8	41

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	31	31	10	4	1	20	4	81	6	137
2017	CIPTC-07	35	35	6	0	0	24	0	92	0	17
2017	CIPTC-08	27	38	15	8	0	8	4	74	9	26
2017	CIPTC-09	25	30	8	5	3	28	3	79	11	40
2017	CIPTC-10	33	29	9	2	0	22	4	85	3	45
2014	CIPTC	31	29	10	1	1	24	3	84	3	102
2014	CIPTC-07	27	40	13	0	0	17	3	83	0	30
2014	CIPTC-09	43	21	14	0	0	21	0	82	0	14
2014	CIPTC-10	32	29	2	0	2	29	5	93	4	41
2011	CIPTC	51	34	3	0	1	11	0	95	2	73
2011	CIPTC-07	45	32	5	0	0	18	0	94	0	22
2011	CIPTC-09	67	33	0	0	0	0	0	100	0	21
2011	CIPTC-10	40	30	5	0	5	20	0	88	6	20

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	54	28	9	3	4	2	84	7	136
2017	CIPTC-07	47	29	12	6	0	6	81	6	17
2017	CIPTC-08	50	35	0	8	4	4	88	12	26
2017	CIPTC-09	50	23	18	3	8	0	73	10	40
2017	CIPTC-10	66	23	7	0	2	2	91	2	44

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	17	33	20	18	12	50	30	137
2017	CIPTC-07	12	35	12	29	12	47	41	17
2017	CIPTC-08	15	23	31	23	8	38	31	26
2017	CIPTC-09	15	33	23	8	23	48	30	40
2017	CIPTC-10	22	33	18	18	9	56	27	45

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	18	37	26	11	7	55	18	137
2017	CIPTC-07	12	47	35	0	6	59	6	17
2017	CIPTC-08	15	42	27	15	0	58	15	26
2017	CIPTC-09	18	30	23	18	13	48	30	40
2017	CIPTC-10	20	38	27	7	9	58	15	45

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	23	27	21	14	14	51	28	136
2017	CIPTC-07	24	0	41	24	12	24	35	17
2017	CIPTC-08	15	35	27	12	12	50	23	26
2017	CIPTC-09	26	23	15	13	23	49	36	39
2017	CIPTC-10	27	31	15	16	11	58	27	45

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	37	31	17	8	4	1	2	70	13	137
2017	CIPTC-07	41	12	12	18	6	0	12	60	27	17
2017	CIPTC-08	35	35	15	12	0	4	0	72	12	26
2017	CIPTC-09	38	25	18	8	10	0	3	64	18	40
2017	CIPTC-10	35	38	20	4	2	0	0	73	7	45

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	35	30	22	7	7	65	13	137
2017	CIPTC-07	35	29	12	18	6	65	24	17
2017	CIPTC-08	38	27	27	8	0	65	8	26
2017	CIPTC-09	30	30	20	5	15	60	20	40
2017	CIPTC-10	44	27	22	2	4	71	7	45

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	29	41	17	8	4	70	12	137
2017	CIPTC-07	24	59	12	6	0	82	6	17
2017	CIPTC-08	19	54	15	12	0	73	12	26
2017	CIPTC-09	28	33	23	8	10	60	18	40
2017	CIPTC-10	36	31	20	9	4	67	14	45

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	13	37	18	21	10	1	51	32	137
2017	CIPTC-07	12	47	12	24	6	0	59	29	17
2017	CIPTC-08	8	46	15	27	0	4	56	28	26
2017	CIPTC-09	15	28	23	20	15	0	43	35	40
2017	CIPTC-10	11	33	20	20	15	0	44	35	45

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	22	37	23	12	6	1	59	18	137
2017	CIPTC-07	24	35	35	0	0	6	63	0	17
2017	CIPTC-08	31	42	8	15	4	0	73	19	26
2017	CIPTC-09	25	30	25	13	8	0	55	20	40
2017	CIPTC-10	11	38	27	15	9	0	49	24	45

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	34	35	19	7	4	1	1	69	11	136
2017	CIPTC-07	47	24	12	12	6	0	0	71	18	17
2017	CIPTC-08	27	35	19	12	4	4	0	64	16	26
2017	CIPTC-09	45	33	10	3	8	0	3	79	10	40
2017	CIPTC-10	25	38	29	7	2	0	0	62	9	45

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	69	18	7	1	1	3	89	3	137
2017	CIPTC-07	76	6	0	12	0	6	88	13	17
2017	CIPTC-08	65	27	4	0	0	4	96	0	26
2017	CIPTC-09	60	20	10	0	5	5	84	5	40
2017	CIPTC-10	73	15	11	0	0	0	89	0	45

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	81	9	4	2	1	2	93	2	137
2017	CIPTC-07	88	6	0	0	0	6	100	0	17
2017	CIPTC-08	77	4	8	0	4	8	91	0	26
2017	CIPTC-09	78	13	5	5	0	0	90	5	40
2017	CIPTC-10	87	9	2	2	0	0	96	2	45

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	64	22	12	1	2	87	1	137
2017	CIPTC-07	76	18	6	0	0	94	0	17
2017	CIPTC-08	62	23	8	0	8	92	0	26
2017	CIPTC-09	70	13	15	0	3	85	0	40
2017	CIPTC-10	58	27	13	2	0	85	2	45

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	69	18	7	1	3	1	88	4	137
2017	CIPTC-07	76	18	6	0	0	0	94	0	17
2017	CIPTC-08	77	12	4	4	0	4	92	4	26
2017	CIPTC-09	63	20	5	3	8	3	85	10	40
2017	CIPTC-10	67	20	11	0	2	0	87	2	45

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	CIPTC	64	10	2	24	97	137
2017	CIPTC-07	65	0	0	35	100	17
2017	CIPTC-08	65	4	0	31	100	26
2017	CIPTC-09	60	5	5	30	93	40
2017	CIPTC-10	62	20	2	15	97	45

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	76	9	7	1	1	7	91	2	137
2017	CIPTC-07	65	24	0	0	0	12	100	0	17
2017	CIPTC-08	77	8	12	0	0	4	88	0	26
2017	CIPTC-09	75	5	8	3	3	8	86	5	40
2017	CIPTC-10	80	7	7	0	0	7	93	0	45

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	66	15	9	6	4	81	9	137
2017	CIPTC-07	59	24	12	6	0	82	6	17
2017	CIPTC-08	65	19	4	0	12	85	12	26
2017	CIPTC-09	60	13	13	10	5	73	15	40
2017	CIPTC-10	76	13	7	4	0	89	4	45

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	56	24	14	2	2	1	82	4	137
2017	CIPTC-07	24	47	24	0	6	0	71	6	17
2017	CIPTC-08	46	35	15	0	4	0	81	4	26
2017	CIPTC-09	58	18	15	3	3	5	79	5	40
2017	CIPTC-10	73	16	7	4	0	0	89	4	45

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	13	35	34	14	3	1	48	17	137
2017	CIPTC-07	24	18	41	18	0	0	41	18	17
2017	CIPTC-08	15	27	50	8	0	0	42	8	26
2017	CIPTC-09	10	43	23	18	8	0	53	25	40
2017	CIPTC-10	13	35	31	16	2	2	50	18	45

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	7	14	38	28	13	41	22	135
2017	CIPTC-07	12	18	35	24	12	35	29	17
2017	CIPTC-08	4	15	38	35	8	42	19	26
2017	CIPTC-09	10	8	40	25	18	43	18	40
2017	CIPTC-10	7	18	38	24	13	38	25	45

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	52	38	7	1	2	1	90	3	136
2017	CIPTC-07	65	35	0	0	0	0	100	0	17
2017	CIPTC-08	42	46	8	0	4	0	88	4	26
2017	CIPTC-09	48	38	10	0	5	0	85	5	40
2017	CIPTC-10	54	38	4	2	0	2	93	2	45

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	25	39	13	15	7	1	64	23	137
2017	CIPTC-07	24	65	0	12	0	0	88	12	17
2017	CIPTC-08	12	42	19	23	4	0	54	27	26
2017	CIPTC-09	28	35	8	18	13	0	63	30	40
2017	CIPTC-10	29	29	20	11	9	2	59	21	45

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CIPTC	12	88	137
2017	CIPTC-07	29	71	17
2014	CIPTC	19	81	102
2014	CIPTC-07	20	80	30
2014	CIPTC-10	17	83	41

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CIPTC	81	19	16
2014	CIPTC	85	15	20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	46	54	0	0	0	0	0	100	0	13
2014	CIPTC	70	18	6	0	0	0	6	94	0	17

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	60	26	8	1	1	3	62	38	137
2017	CIPTC-07	41	47	0	0	0	12	47	53	17
2017	CIPTC-08	58	23	15	0	0	4	60	40	26
2017	CIPTC-09	63	23	10	0	3	3	64	36	40
2017	CIPTC-10	67	20	7	4	2	0	67	33	45

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CIPTC	31	51
2017	CIPTC-08	40	10
2017	CIPTC-09	43	14
2017	CIPTC-10	40	15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CIPTC	29	51
2017	CIPTC-08	40	10
2017	CIPTC-09	21	14
2017	CIPTC-10	47	15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CIPTC	16	51
2017	CIPTC-08	10	10
2017	CIPTC-09	14	14
2017	CIPTC-10	33	15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CIPTC	33	51
2017	CIPTC-08	50	10
2017	CIPTC-09	21	14
2017	CIPTC-10	33	15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CIPTC	12	51
2017	CIPTC-08	10	10
2017	CIPTC-09	14	14
2017	CIPTC-10	13	15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CIPTC	29	51
2017	CIPTC-08	20	10
2017	CIPTC-09	36	14
2017	CIPTC-10	13	15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	Total responses
2017	CIPTC	12	74	12	2	50
2017	CIPTC-08	0	100	0	0	10
2017	CIPTC-09	0	79	21	0	14
2017	CIPTC-10	7	73	13	7	15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	49	24	10	10	2	6	77	13	51
2017	CIPTC-08	50	10	20	20	0	0	60	20	10
2017	CIPTC-09	57	21	0	21	0	0	79	21	14
2017	CIPTC-10	47	27	20	0	7	0	73	7	15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	12	4	10	12	6	10	47	36	41	51
2017	CIPTC-08	10	0	20	20	10	20	20	17	50	10
2017	CIPTC-09	0	7	0	14	7	0	71	25	75	14
2017	CIPTC-10	7	0	13	13	7	20	40	17	50	15

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 103. Please indicate your occupational group and level. Occupational group and level - CIPTC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me